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sensaphone 2000 user manual

1. Sensaphone 2000 User s Manual Tested By 128
2. 52 Contact Status 53 DESTINATIONS cao csi oem te xe 54 Nang iac aue rac Ghee EORR rio SOR UK d 54 54 Special Dialing 5 55 Special Alphanumeric Pager Dialing Codes 56 Call ZoliGS icula anne se 57 Alarm Call Mode 58 Dial Ty pein sas tatiana pave Oi Ra Rae vd 59 Intercall Delay 60 Send Report soc o dr ERR S 60 60 Interval 2 0 occum wane o ex ae ha ian 61 Use 61 Inputs Being 62 Downloading the Data Logger 63 Viewing the Data Logger 63 Viewing the Data Logger off line 63 EVENT 65 Downloading the Event Logger 65 Viewing the Event Logger 66 Unit selection cesses REED EA eo ne D CAR 66 Event Sox ERE XA KR UU CR IRR 67 Query zie 67 E 67 xiii Sensaphone 2000 User s Manual Reset Event 67 REPORTS eee ee es 68 C
3. 97 Frequently Asked Questions 97 Chapter 10 Output Control 99 Setting the Output Mode 100 Manual Output Mode 100 Alarm Condition and Unacknowledged Alarm 100 Custom Values Mode 100 Touch Tone Control 101 APPENDIX A Checking Your Sensaphone 2000 for Proper Operation 103 APPENDIX B System Events List 104 APPENDIX C Engineering Specifications107 APPENDIX D Thermistor Tables 111 APPENDIX E RS232 Specifications 113 XV Sensaphone 2000 User s Manual APPENDIX F Troubleshooting 114 APPENDIX G Accessories 120 APPENDIX H Returning the Unit for 122 Index 24 22 23S 124 Test 127 Chapter 1 Introduction Chapter 1 Introduction Welcome to the Sensaphone 2000 by Sensaphone The 2000 is a powerful monitoring alarm and data logging system It can monitor equipment and environmental conditions using 8 universal inputs plus built in power failure detection The Sensaphone 2000 also features a programmable output and a wide variety of communication options user recordable voice fax modem numeric pager alphanumeric pager and internet e mail In addition you can generate a web page based on the information in your 2000 an
4. Sensaphone 901 Tryens Road Aston PA 19014 610 558 2700 Fax 610 558 0222 The telephone company may ask that you disconnect this equipment from the network until the problem has been corrected or until you are sure that the equipment is not malfunctioning Part 15 This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a com mercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio commu nications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense Telephone Consumer Protection Act The FCC Telephone Consumer Protection Act of 1991 makes it unlaw ful for any person to use a computer or other electronic device includ ing FAX machines to send a message unless such message contains in a margin at the top or bottom of each transmitted page or on the first page of the transmission the date and time it is sent and an identification of the business or other entity or other individual send ing the message and the telephone number of the sending machine or such business ot
5. If the Touch Tone acknowledgment code is not received Sensaphone 2000 will offer you a second chance to enter it responding with beep error Enter acknowledgment code If the acknowledge ment code is still not received then the Sensaphone 2000 will respond by saying beep error goodbye The alarm has not been acknowledged Sensaphone 2000 will hang up and wait for a callback acknowledgment This waiting period is called the intercall delay time During this time you may call the unit back from a Touch Tone phone Wait for the unit to beep Then hit any key on the phone and the unit will give a voice report Once you receive the complete report enter the code to acknowledge the alarm and acknowledgment ID if chosen NOTE An alarm cannot be acknowledged using a pulse rotary telephone TIP When Sensaphone 2000 is programmed to make calls to beepers make sure the intercall delay time is long enough to give the person carrying the beeper some time to get to a phone to call the unit back Alarm Acknowledgment Alphanumeric Pager Dialout Sensaphone 2000 will dial out to your alphanumeric pager service and leave a message on the display of your pager See Programming 77 Sensaphone 2000 User s Manual 78 Section Chapter Four for dialing to beepers pagers The unit will then hang up without speaking a voice message and wait for callback acknowledgment This waiting period is called
6. Message delivered Hanging up Inbound phone call received Giving voice report for inbound calls Inbound phone call terminated Appendix B System Events 105 Sensaphone 2000 User s Manual 106 Appendix Engineering Specifications APPENDIX C Engineering Specifications Electrical Power Requirements 120VAC 60Hz 10W UL listed power supply Power Surge Protection 17V Metal Oxide Varistor and solid state transient protection Battery System 1 6 Volt 3 4AH Rechargeable sealed lead acid battery included Battery Charging Precision voltage controlled charging system Battery Backup time 10 hrs Inputs Input Channels 8 universal AC Power and battery Input Types Normally Open Normally Closed contact 2 8K thermistor temperature range 125 F to 124 F 87 C to 51 C 10K thermistor temperature range 90 F to 200 F 68 C to 93 C 4 20mA current loop 0 5V analog voltage Input Conditioning Open Contacts see 5VDC closed contacts see 0 5mA Thermistors see 5 through 27K Ohms 4 20 inputs see 220 Ohms to ground 0 5V analog inputs see 5M Ohms Input Fault Protection 35V over under voltage protection Input Resolution 12 bits 107 Sensaphone 2000 User s Manual Output Type 1 Form C Normally Open Normally Closed Relay Rating 1 Amp 30VAC or 1 Amp 24 VDC Datalogging Number of Channels Inputs 1 8 AC Power amp Battery backup selectable Total Numbe
7. OK If not the unit will beep then say ERROR and you will have to hang up the phone and try again Once the voice password is accepted Touch Tone commands are used to record and play back messages as well as listen to a status report The commands are listed below Play Command Record Command Erase Command Message Description 1 1 7H Input Message 71 5 2 2 2 Input Message 2 3 3 3 Input Message 3 4 4 Input Message 4 5 5 HS Input Message 5 6 6 6 Input Message 6 7 7 Input Message 7 8 8 78 8 Input Message 8 9 9 9 Identification ID Message Status Report Chapter 5 Status Report amp Voice To record a message press the key followed by the message number you want For example to record the ID message press then 9 After you hear the start beep begin speaking into the phone You have until the second beep to complete your message You have six 6 seconds of recording time for the ID message and four 4 seconds for each of the eight input messages To play back a message press the key followed by the message number you want For example to play the ID message press then 9 To request a complete status report press the key twice Note Since the unit can only communicate with one device at a time it will not answer any calls nor make any calls while you are on line in local voice mode Local Status Report To rece
8. The web page filename is based on the first eight characters of the Unit Description of your Sensaphone 2000 If you prefer you can rename the web page just by typing a new file name in the box The 90 Chapter 8 Web Page Creation only limitation is that it must be eight characters or less and only alphanumeric characters can be used Note The program will automatically attach the htm or wml extension so don t enter that as part of the file name The web page can be created in both HTML and WML formats The WML format is specifically for use with internet capable cell phones You can have the web page generated in one or both formats If both formats are selected they will both be uploaded to the web server WML Filename exception When generating a wireless web page for cell phones if the webpage filename is specified as either index or default the wml filename will be changed to the following to avoid browser conflicts filename index will be saved on the web server as wapindex wml filename default will be saved as wdefault wml Create Now button To create a web page immediately click the Create Now button This will make the Sensaphone 2000 software instantly create the web page and FTP deliver the files to your ISP Be sure to have all of your web page programming Access HTML FTP completed before clicking this button Note You can only use the Create Now button w
9. W09 1 U0M 000Z euoudesues our IN3180ud 115 Sensaphone 2000 User s Manual uey oq o qeug suoneun s p Joy Surumure130Jd ouoz 42940 9ui ue YOLA 6 ouoqd INoA s oq p nb vare e s 51 ououdo o3 FA ZEZSA YSNOIY 0015595 oq 95010 000c OU ur JoMsUY HUA 88 Jo 10 W107 dnjog suomnveorunuruo UO MO oseo1oug sup JO eur ou euoz pojoo os paxmooo 10 pojoo es jou 2107 V M L zecs 830 no JI mo erp pun AL oy 000Z 94 8 SI 05 000 JoSeuv A NSAI e SV YZY 00 195 SI 19 suy 88 ou 0 s rej 0007 ououdesuos 1 116 Appendix F Troubleshooting uoneurjsop 10 JO PIUA ou oJoz Uey 1939313 1oquinu spunoi oseo1ou joued UO sxui q 7 ATUO Sjsixo SjsI
10. WY Alarm Light The output connector is located on the front of the unit next to the serial port and is labeled Output When connecting wires to the output terminal block be sure to strip a 1 2 of wire insulation before inserting the wire see figure below leve The output has three terminals labeled NO Normally Open Common and NC Normally Closed The three terminals make a single pole double throw switch The diagram below shows how the terminals connect internally when the output is OFF When the output is turned ON the C contact switches from the NC position to the NO position NO C NC The output can be programmed to operate in either manual mode or any of 3 automatic modes Alarm Condition Unacknowledged Alarm or Custom Value The different operating modes are described below Manual Mode The output can be operated by using the Sensaphone 2000 Software or via touch tone command during a voice call in Alarm Condition The output will turn ON when any of the selected inputs is in alarm regardless of acknowledgement Note The alarm must be enabled and the alarm recognition time must have expired 99 Sensaphone 2000 User s Manual Unacknowledged Alarm The output will turn on when any of the selected inputs has an unacknowledged alarm Note The alarm must be enabled and the alarm recognition time must have expired Custom Values The output can be programmed to turn on and tur
11. alarm status Input six recorded message 6 input value units alarm status Input seven recorded message 7 input value units alarm status Input eight recorded message 8 input value units alarm status 71 Sensaphone 2000 User s Manual The electricity is On Off Battery condition 6 8 volts OK Low Very Low 72 Chapter 6 Operation Chapter 6 Operation After installation and programming have been completed Sensaphone 2000 is fully operational This chapter explains how Sensaphone 2000 operates PART ONE ALARM DIALOUT AND ACKNOWLEDGMENT There are 3 stages to a complete alarm event 1 Alarm Recognition 2 Alarm Notification 3 Acknowledgment Note that not all alert conditions will go through each stage For example some may not meet the recognition time Alarm Recognition 1 Sensaphone 2000 monitors 8 inputs plus power failure When the status of an input changes or exceeds user programmed limits it causes an alert condition 2 If the alert condition lasts long enough to meet its programmed rec ognition time the alert condition becomes an alarm and Sensaphone 2000 begins the alarm notification sequence Alarm Notification Sensaphone 2000 can make 6 types of phone calls Voice Fax E mail Modem Beeper and Alphanumeric pager Dialout Note Call Progress Sensaphone 2000 monitors call progress when dialing out If Sensaphone 2000 dials out and encounters a busy signal or no
12. Do not change the s2k extension because the software uses this to identify Sensaphone 2000 data files MANAGING UNIT PROGRAMMING FILES The programming parameters of a Sensaphone 2000 unit should be saved to a Data File in your computer There are several reasons for this 1 In order to view a unit s programming off line you need to save the unit s programming in a Data File 2 Once you save the programming for a particular unit you may copy the same information into another unit 3 It s a good idea to have a backup copy of a unit s programming in case the unit gets damaged The Manager 2000 Windows software allows you to view saved Sensaphone 2000 unit information without being connected to a unit You may view a unit s programming or view a unit s downloaded Data Logger or Event Logger In order to view a unit s programming you need to save the unit s programming in a Data File while still on line To create a Data File While you are on line choose File from the main menu then select Save Data Enter a file name then click OK This will create an Offline Data File 39 Sensaphone 2000 User s Manual To view a Data File Off line 1 Click the Open button on the Toolbar The Open Connection form will appear 2 Choose a unit from the text box 3 Click Edit on the Open Connection form The name of the last Off Line Data File that was created or saved appears in
13. the future To Now resets the time to the exact moment you click on the button View Displays the selected Event Log records Reset Event Logger Deletes all Event Log records from your PC s database 67 Sensaphone 2000 User s Manual REPORTS 68 Sensaphone 2000 can send periodic reports to selected Fax E mail or Modem see below destinations Reports may include either the cur rent status of all inputs stored Data Logger information or both You must be on line with the unit to program Report parameters Once you are on line choose Programming from the main menu then select Reports You can also access the Reports programming from the Toolbar button labeled Reports Reporting for Plant 1 Oak amp Pine E3 Report Contents Current Status Data Logger Records Report will be 2 pages r Report Time Hours Minutes Report Interval 24 ap B p E i Reports form Alternatively you can have the 2000 call your PC and send the entire datalogger and eventlogger to it The data will be stored in the Sensaphone 2000 database For this method of reporting set the Destination Dial Type to Modem You must have your computer run ning the Sensaphone 2000 software with Answer Mode enabled Note also that the Unit Description on your computer must match the Unit Description stored in your Sensaphone 2000 Bel
14. 2000 might say during a typical voice dialout Hello this is user recorded ID message The electricity is off Hello this is user recorded ID message The electricity is off Hello this is user recorded ID message The electricity is off Enter acknowledgment code Sensaphone 2000 will now wait 5 seconds for the Touch Tone acknowledgment code and acknowledgment ID if chosen to be entered After the last digit of the acknowledgment code has been received Sensaphone 2000 will respond by saying Alarm Acknowledged The alarm has been acknowledged and the unit will hang up Once the alarm has been acknowledged the dialout process stops If the Touch Tone acknowledgment code is not received the Sensaphone 2000 will offer you a second chance to enter it respond ing with beep error Enter acknowledgment code If the acknowledgement code is still not received then the Sensaphone 2000 will respond by saying beep error goodbye The alarm has not been acknowledged Sensaphone 2000 will hang up and wait for a callback acknowledgment This waiting period is called the intercall delay time During this time you may call the unit back from a Touch Tone phone Wait for the unit to beep Then hit any key on the phone and the unit will give a voice report Once you receive the complete report enter the code to acknowledge the alarm and ack
15. Mode Auto Answer Mode allows your PC to receive calls from your Sensaphone 2000 unit s When this mode is enabled your modem will answer any calls that it receives These calls may be alarms when the destination type is set to Modem which you want logged on your computer or they can be e mail calls when your computer is used an an E mail Host see Chapter 9 When the software receives an alarm message it will display it on your screen immediately as well as update the Event Log for that particular unit When using these fea tures your computer and modem must remain ON continuously To enable Auto Answer Mode select Functions from the main menu then Auto Answer or click on the Answer Mode icon in the toolbar Note that Auto Answer Mode can only be enabled if you are not online with a unit 81 Sensaphone 2000 User s Manual Chapter 7 Polling Polling occurs when a PC automatically calls a remote Sensaphone 2000 with a modem at a predetermined time and retrieves information Your Sensaphone 2000 Software can be programmed to connect with your Sensaphone 2000 unit on a time schedule to retrieve the Data Log and Event Log or to create a web page The downloaded Event and Data Log information will be stored in a database in the computer for viewing at a later time The concept is similar to setting an alarm clock to download a unit s Data Logger and Event Log Polling is a useful feature for users who need to save mor
16. Mode Until Acknowledged The unit will call destination 1 if the alarm isn t acknowledged it will call 2 If destination 2 doesn t acknowledge then the unit will call destination 3 If the alarm still hasn t been acknowledged Sensaphone 2000 will call destination 1 again This process will continue until one of the destinations acknowledges the alarm Note Fax E mail and Modem destinations cannot be programmed as Until Acknowledged call modes Inform Destinations programmed with Alarm Call Mode Inform will be called until the alarm message has been successfully delivered one time regardless of acknowledgment If a transmission to an Inform destination was successful that destination will not be contacted again Sensaphone 2000 will only make additional attempts to contact an Alarm Call Mode Inform destination if that destination hasn t suc cessfully received its transmission for example due to a no answer busy signal no carrier response If a transmission fails to reach a destination after the last calling round is completed the failure 15 recorded in the Event Log Calls to priority Inform destinations are useful for providing records of alarm events Example The Sensaphone 2000 used in the above exam ple is monitoring the heating system in a school The first three destinations are set as Alarm Call Mode Until Acknowledged and programmed to call maintenance pe
17. RES iv FCC 5 iv Telephone Consumer Protection Act v Canadian Department of Communications Statement vi 1 YEAR LIMITED WARRANTY vii Chapter 1 Introduction 17 Programming Interface 18 Technical Support 18 About This 19 Chapter 2 Installation 20 OPERATING ENVIRONMENT 20 MOUNTING THE UNIT 20 POWER SURGE PROTECTION 21 BATTERY 21 SERVICE LIFE s x rx E ex RA 21 REPLACING THE BATTERY 22 Turning the Sensaphone 2000 on 23 TELEPHONE LINE lo ERE 23 Line lebe eee a ee ee we 24 INPUT CONFIGURATION 24 LED 5 26 Chapter 3 Communications 28 Installing and Starting the Software 28 Minimum requirements 28 Installati n CFR REDDERE 28 Windows 98 or greater Installation 28 Running the Software 29 Sensaphone 2000 Menu Bar 29 Communications Setup 30 Local Port 30 Modem 31 Communication Status 3
18. Sensaphone 2000 unit See your modem Operator s Manual for a list of AT commands supported by your modem Note that Manager 2000 software will send the AT part of the command automatically Communications Setup X Local Port Setup Comm Port 2 B Modem Setup Comm Port 3 a Dial Time Out sec 60 El Retries 0 E Baud Rate 38400 5 Modem Setup String AT oo he A XK concer Communications Setup form Communication Status The Communication Status screen provides information regarding communication performance communication errors and text descrip tions of communication activity in real time The screen is useful for troubleshooting communication problems The parameters for error thresholds and packet timing are adjustable in the Advanced Comm Setup menu 31 Sensaphone 2000 User s Manual Communication Status Packets Bytes Sent 7233 57819 Received 7233 390958 Communication Status form Advanced Comm Setup The Advanced Comm Setup form can be used to tune and customize the communication performance of Manager 2000 Typically you will not need to change these parameters for any reason Advanced Comm Setup Advanced Setup Status Level 3 E Packet Retries 5 E Error Threshold 5 E Retry Time Out ms 16005 CPU usage level 9 B Packet Time Out ms 300 E advanced comm setup Listed below is a description of each of the paramete
19. browser For instance if the page address is htm and you type in html you will not see the page The same sensitivity and accuracy applies to both upper and lower case characters Updating the Web Page Using the Polling feature of the Manager 2000 software you can have your web page update at a fixed time interval To do this schedule a poll for Web Status at a fixed time interval e g hourly daily etc Every time the poll takes place the web page will be updated See the Polling chapter for information on setting up a polling schedule 92 Chapter 8 Web Page Creation Frequently Asked Questions Can I create web pages for more than one Sensaphone 2000 Yes Every time you poll a 2000 unit the software can create a new web page for that unit Each unit will have its own web page address based on the unit name If you repoll the same unit the software sim ply overwrites the old web page with the new information Do I need a separate internet account for each Sensaphone 2000 No Generally you can put as many web pages on one account as you like Internet providers allocate a certain amount of storage for web pages Since the Sensaphone 2000 web pages are relatively small 60K you can put many on one site Can I use the web page or email server features on a computer with Windows 3 1 No The web page and email server features require Microsoft Windows 95 98 ME NT or 2000 Why can t I find my webpag
20. gone outside of the programmed alarm limits but the input s alarm recognition time has not expired Alarm Alarm High Alarm Low red A digital input has remained in the alarm position or an analog input has remained outside of the programmed alarm limits for the length of the alarm recognition time An unacknowledged alarm exists Cleared purple An alarm has been acknowledged but the input is still in the alarm position or is still outside of the programmed alarm limits Outstanding pink An unacknowledged alarm exists but the input has returned to its normal position or back to within the programmed alarm limits Min amp Max The highest and lowest values an input has reached Digital inputs have no Min or Max values while other inputs may have only a Max Clear Alarms The button marked Clear Alarms will when pressed clear all set alarms Note To clear an individual alarm double click on it in the State column Chapter 4 Programming CONFIGURATION TAB The Configuration tab shows the name type high and low table values calibration setting and label units or all of the inputs Configuration tab Listed below is a description of the information found on the Configuration tab of the Inputs form Input Type This can be one of eight types Normally Open N O Normally Closed N C 0 5V 4 20mA 2 8K thermistor 10K thermistor Pulse count or Time Accumulator Table Low amp T
21. hours 0 minutes Default Setting 24 hours 0 minutes 69 Sensaphone 2000 User s Manual Chapter 5 Status Report and Voice Messages The Sensaphone 2000 provides a voice status report via telephone using its own internal voice in combination with your recorded input messages This allows you to set up a custom system that fully describes the unit s location the input having a problem its current value and units of measure The messages may be recorded either at the unit by plugging a telephone into the Voice Record jack or remotely by calling the unit This section will describe how to pro gram identification and input messages along with some examples In addition obtaining a status report both locally and remotely will be discussed Playing Recording Messages using the Voice Record Jack 70 To play and record messages using the Voice Record jack you will need a simple single line Touch Tone telephone Plug this telephone directly into the 2000 s Voice Record jack DO NOT connect the Voice Record jack to a telephone line or to a digital telephone system This will permanently damage the unit When you plug the telephone into the jack and lift the handset the unit will recite a status report At the end of the status report the unit will say Enter Password This is the voice password Enter the voice password using the telephone keypad buttons If the voice password is entered correctly Sensaphone 2000 will say
22. line with the unit press Download Events on the Event Log Viewer form and the unit s Event Log is saved to your PC Setting Up a Polling Schedule To set up a polling schedule click on the Schedule button from the toolbar of the Control Center screen The following form will appear 82 Chapter 7 Polling Po ng duis x 11 2840 42 Time unti Meat Mak Poing Grated 11 2500 UA vna d 11 20 00 120044 Marte Sraa Flowers Polling Schedule form Click on the Add Poll button to add a unit to the polling schedule The Edit Poll screen will appear as shown below I First Poll Actions 2 iris Print Time 12 00 004 _ Download DataLeg Print Reset Tyre Cle Modem Edit Poll form Select a unit by clicking the Down arrow in the unit selection box Choose a date and time for the first poll Next select a polling inter val which will determine how often the software will connect with the selected unit The polling interval options are poll once daily weekly monthly and custom The options are explained below Poll Once The software will connect with the selected unit at the time and date specified by the first poll information and then stop Daily The software will connect with the selected unit every day at the time specified in the first poll fields Weekly The software will connect with the selected unit at the time and dat
23. may be limited in their application to you If the implied warranties can not be excluded and the applicable law permits limiting the duration of implied warranties then the implied warranties herein are to be limited to the same duration as the applicable written warranty or warranties herein The warranty or warranties herein may give you specific legal rights that will depend upon the applicable law You may also have other legal rights depending upon the law in your jurisdiction 6 CHOICE OF FORUM AND CHOICE OF LAW In the event that a dispute arises out of or in connection with this Limited Warranty then any claims or suits of any kind concerning such disputes shall only and exclusively be brought in either the Court of Common Pleas of Delaware County Pennsylvania or the United States District Court for the Eastern District of Pennsylvania Regardless of the place of contracting or performance this Limited Warranty and all questions relating to its validity interpretation performance and enforcement shall be Sensaphone 2000 User s Manual governed by and construed in accordance with the laws of the State of Delaware without regard to the principles of conflicts of law Effective date 05 01 2004 SENSAPHONE 901 Tryens Road Aston PA 19014 Phone 610 558 2700 Fax 610 558 0222 www sensaphone com 5 Important Safety Instructions iii CAUTION Rio REIN Rex RM
24. property or business if you use this Product You should maintain insurance coverage sufficient to provide compensation for any loss damage or expense that may arise in connection with the use of products or services even if caused by Warrantors negligence The warrantors assume no liability for installation of the Product and or interruptions of the service due to strikes riots floods fire and or any cause beyond Seller s control further subject to the limitations expressed in any License Agreement or other Agreement provided by Warrantors to purchaser The agreement between the Warrantors and the Purchaser including but not limited to the terms and conditions herein shall not be governed by the Convention for the International Sale of Goods Where applicable the Uniform Commercial Code as adopted by the State of Delaware shall apply 4 PROCEDURE FOR OBTAINING PERFORMANCE OF WARRANTY In the event that Product does not conform to this warranty the Product should be shipped or delivered freight prepaid to a Warrantor with evidence of original purchase 5 LEGAL REMEDIES AND DISCLAIMER Some jurisdictions may not allow or may place limits upon the exclusion and or limitation of implied warranties incidental damages and or consequential damages for some types of goods or products sold to consumers and or the use of indemnification terms Thus the exclusions indemnification terms and limitations set out above may not apply or
25. should be made by an authorized Canadian maintenance facility designated by the supplier Any repairs or alterations made by the user to this equipment or equipment mal functions may give the telecommunications company cause to request the user to disconnect the equipment Users should ensure for their own protection that the electrical ground connections of the power utility telephone lines and internal metallic water pipe system if present are connected together This precaution may be particularly important in rural areas CAUTION Users should not attempt to make such connections themselves but should contact the appropriate electric inspection authority or electrician as appropriate The Ringer Equivalence Number REN assigned to each terminal device denotes the percentage of the total load to be connected to a telephone loop which is used by the device to prevent overloading The termination on a loop may consist of any combination of devices subject only to the requirement that the total of the Ringer Equivalence Numbers of all the devices does not exceed 5 0 For Sensaphone 2000 the Ringer Equivalence Number is 0 3 1 YEAR LIMITED WARRANTY PLEASE READ THIS WARRANTY CAREFULLY BEFORE USING THE PRODUCT THIS LIMITED WARRANTY CONTAINS SENSAPHONE S STANDARD TERMS AND CONDITIONS WHERE PERMITTED BY THE APPLICABLE LAW BY KEEPING YOUR SENSAPHONE PRODUCT BEYOND THIRTY 30 DAYS AFTER THE DATE OF DELIVERY YOU FULLY ACCEPT THE
26. telephone line and still have all of those devices ring when your telephone number is called In most but not all areas the sum of the REN s of all devices connected to one line should not exceed five 5 0 To be certain of the number of devices that you may connect to your line you may want to contact your local telephone company to determine the maximum REN for your calling area This equipment may not be used on coin service units provided by the telephone company Connection to party lines is subject to state tariffs Should the Sensaphone 2000 cause harm to the telephone network the telephone company may discontinue your service temporarily If possible they will notify you in advance But if advance notice isn t practical the telephone company may temporarily discontinue ser vice without notice and you will be notified as soon as possible You will be informed of your right to file a complaint with the FCC The telephone company may make changes in its facilities equipment operations or procedures where such action is reasonably required in the operation of its business and is not inconsistent with the rules and regulations of the FCC that could affect the proper functioning of your equipment If they do you will be notified in advance to give you an opportunity to maintain uninterrupted telephone service If you experience trouble with this equipment or you need informa tion on obtaining service or repairs please contact
27. the intercall delay time During this time you may call the unit back from a Touch Tone phone to receive a report of the alarm condition and acknowledge the alarm by entering the acknowledgment code and acknowledgment ID if chosen Note An alarm cannot be acknowledged using a pulse rotary telephone Below is an example of what Sensaphone 2000 will say when you call it back to acknowledge a typical alarm Hello this is ID message Input 1 closed alarm exists Hello this is ID message Input 1 closed alarm exists Hello this is ID message Input 1 closed alarm exists Enter acknowledgment code Sensaphone 2000 will now wait 5 seconds for the Touch Tone acknowledgment code to be entered After the last digit of the acknowledgment code has been received Sensaphone 2000 will respond by saying Alarm Acknowledged The alarm has been acknowledged and the unit will hang up Once the alarm has been acknowledged the dialout process stops If the Touch Tone acknowledgment code is not received Sensaphone 2000 will respond by saying beep error goodbye The alarm has not been acknowledged Sensaphone 2000 will hang up and wait for a callback acknowledgment This waiting period is called the intercall delay time During this time you may call the unit back from a Touch Tone phone Wait for the unit to beep Then hit any key on the phone and the unit will give a voice
28. the lower left corner of the Unit Data form Click to accept the file or click the Browse button next to the filename to select another file 4 Under Connection Mode select Off line 5 Click Connect The Manager 2000 software will display the programming parameters as if you were connected with a unit You can view these parameters but you can t change them To delete a Data File Choose File from the main menu then select Delete Data File Select the file you wish to delete and click OK To load an existing Data File into a Sensaphone 2000 Unit 1 Establish an on line connection with a Sensaphone 2000 either Local or via Modem 2 Choose File from the main menu then select Load Data 3 Select the Data File you wish to load then click OK The selected Data File will be loaded into the Sensaphone 2000 existing programming in the unit will be overwritten SYSTEM PROGRAMMING The System form includes the global system parameters that apply to the unit in general You must be online with the unit to program the System parameters Once you are online choose Program from the main menu then select System You can also access the System pro gramming from the Toolbar button labeled System im Below is a list of the parameters their default settings and the range of programming for each parmeter 40 Chapter 4 Programming System Settings tor Pl
29. 0 Communications Setup 30 Local Port Configuration 30 Status 31 Menu Bar 29 Modem Setup 31 35 Technical Support 18 Software Installation 28 29 32 33 35 Installation 28 Windows 95 28 Minimum requirements 28 I Terminal Block Removal 122 Thermistor Tables 2 8K 111 10K 112 125 Sensaphone 2000 User s Manual W Web Pages 87 94 Frequently Asked Questions 93 94 HTML Web Page formatting 89 Browser Page Refresh 90 Create Now button 91 Logo Settings 90 Web Page Filename 90 WML Filename exception 91 Internet Access Settings 88 Requirements for Creating 88 Web Page Delivery FTP 91 Updating 92 Viewing the Web Page 92 126 Test Log Test Log Fail Pass Fail Fail Fail Fail Fail Pass Pass Pass Pass Pass Battery Fail Pass Fail Fail Fail Fail Fail Pass Pass Pass Pass Pass 5 Fail Fail Fail Fail Fail Pass Pass E 5 2 a Fail Pass Fail Fail Fail Fail Fail Pass Pass Pass Pass Pass Inputs Date Fail Pass L E 1 L L E L Fail Pass OOS Fail OOO OO Oo Pass Fail Pass OOS O18 Fail OOO OO Oo 010 LE Pass Fail HOS O18 Oo Pass
30. 0 623 5 120 481 8 130 376 4 140 297 2 150 237 0 112 Appendix E RS232 Specifications APPENDIX E RS232 Specifications DB9 Socket Configuration DCE Female Start Stop Protocol None Port Speed 38 400 bps Communications Protocol 8 data bits no parity 1 stop bit RS232 Pin Assignment Pin Signal Symbol Direction 2 Received Data RD from Sensaphone 3 Transmitted Data TD to Sensaphone 5 Signal Ground SG N A 113 Sensaphone 2000 User s Manual syiod 10d 5 19 12096 5 4 INOA Jo 0 129uuo jnduroo 1no 0 pojoouuoo st ML ZETSY Yno 193nduroo YUM ojeorunululoo 7 0007 euogdesues eu 1 suorjeorunutulo dnjog 0007 1eSeue A ut suorjeounululo oq yog WUO SUOIM ou T NOILN10S 3snvo IN3180ud xipueddy 995 SOIAIOS ououdesues 03 Q007 euoudesues y SuIddrys sour oprns o 0J 10 00 7 96 lt 019 W 2 Iourojsn ououdesueg IY YIM porjsnes JOU pue uoroos sry ur pourpno suonnjos savy jT sulo qoJq suoneorunuiuio LEA Sdurpeou 8 MO JOJ 1opun punoj pu P3991109 Apyornb aq ued pue Apjuopt Aseo Q007 euoudesueg
31. 1 Advanced Comm 32 Options olde e d eee aes EATER EP be Ea 33 xi Sensaphone 2000 User s Manual Chapter 4 Programming 36 SETTING UP NEW UNITS 36 Procedure 37 COMMUNICATING WITH THE SENSAPHONE 2000 38 Local Communication 38 Modem 38 Off line 39 SYSTEM PROGRAMMING 40 System ldentification 41 Unit Phone Number 41 Unit 41 Glock qe Cp 42 Unit Date amp 42 Auto Daylight 5 42 Dialout 5 42 Dialing 1 42 Dialing Prefix icis oed Eee ee e 42 Voice 5 42 Maximum Calling 43 Alpha Pager 43 ACCESS eeni Lr FR due E RA Eee do D an Ade 43 Acknowledgment Code 43 Voice 43 ok 43 5 Se 44 Incoming lt 44
32. AL SPECIAL AND OR PUNITIVE DAMAGES OF ANY KIND INCLUDING BUT NOT LIMITED TO ANY LOST REVENUE BUSINESS INTERRUPTION LOSSES LOST PROFITS LOSS OF BUSINESS LOSS OF DATA OR INFORMATION OR FINANCIAL LOSS FOR CLAIMS OF ANY NATURE INCLUDING BUT NOT LIMITED TO CLAIMS IN CONTRACT BREACH OF WARRANTY OR TORT AND WHETHER OR NOT CAUSED BY WARRANTORS NEGLIGENCE WITHOUT WAIVING ANY PROVISION IN THIS LIMITED WARRANTY IF A CIRCUMSTANCE ARISES WHERE WARRANTORS ARE FOUND TO BE LIABLE FOR ANY LOSS OR DAMAGE ARISING OUT OF MISTAKES NEGLIGENCE OMISSIONS INTERRUPTIONS DELAYS ERRORS OR DEFECTS IN WARRANTORS PRODUCTS OR SERVICES SUCH LIABILITY SHALL NOT EXCEED THE TOTAL AMOUNT PAID BY THE CUSTOMER FOR WARRANTORS PRODUCT AND SERVICES OR 250 00 WHICHEVER IS GREATER YOU HEREBY RELEASE WARRANTORS FROM ANY AND ALL OBLIGATIONS LIABILITIES AND CLAIMS IN EXCESS OF THIS LIMITATION INDEMNIFICATION AND COVENANT NOT TO SUE YOU WILL INDEMNIFY DEFEND AND HOLD HARMLESS WARRANTORS THEIR OWNERS DIRECTORS OFFICERS EMPLOYEES AGENTS SUPPLIERS OR AFFILIATED COMPANIES AGAINST ANY AND ALL CLAIMS DEMANDS OR ACTIONS BASED UPON ANY LOSSES LIABILITIES DAMAGES OR COSTS INCLUDING BUT NOT LIMITED TO DAMAGES THAT ARE DIRECT OR INDIRECT INCIDENTAL SPECIAL OR CONSEQUENTIAL AND INCLUDING ATTORNEYS FEES AND LEGAL COSTS THAT MAY RESULT FROM THE INSTALLATION OPERATION USE OF OR INABILITY TO USE WARRANTORS PRODUCTS AND SERVICES OR FROM THE FAILURE OF THE WARRA
33. Bar Gauge and Contact Status Below is a view of each and an explanation of its features Tank Level 1500 mm oA Bar monitor Bar Reading This is the real time value of the input This number is white if the input status is OK but will change to red if the input goes above or below the programmed alarm limits 51 Sensaphone 2000 User s Manual 52 Low Limit The lowest possible reading of the monitor This is taken from the Table Low field on the Configuration tab of the Inputs form High Limit The highest possible reading of the monitor This is taken from the Table High field on the Configuration tab of the Inputs form Low Alarm Limit lower red zone The low alarm limit for this input This is taken from the Low Limit field on the Alarm Programming tab of the Inputs form High Alarm Limit upper red zone The high alarm limit for this input This is taken from the High Limit field on the Alarm Programming tab of the Inputs form Minimum Input Reading lower black triangle This is the lowest value reached by this input This is taken from the MIN field on the Status tab of the Inputs form Maximum Input Reading upper black triangle This is the highest value reached by this input This is taken from the MAX field on the Status tab of the Inputs form Tank Level 1 d fot 4 1500 4 Gauge monitor Gauge Reading This is the real time value of the input This number
34. Call Zones click on the Edit ones button and the following form will appear E dit Calling Zones for Plant 81 Oak amp Pine 51 Sumdmy Monday Tuesdey Wodnesday Thesdey Fndey Seturdey 12 Zone ME 21 Zone 3 Zone 4 X Conce Edit Zones form The Edit Calling Zones form divides up the 7 day week into 21 blocks of time To change the start and end time for each block drag the horizontal divider bars up or down as needed To reassign a block of time to a different Call Zone click inside the block until it matches the color of the desired zone To change the color of a zone double click on the zone s color square at the bottom of the form Select a new color from the palette then click the OK button 57 Sensaphone 2000 User s Manual 58 Alarm Call Mode The three selections for destination Alarm Call Mode are Disabled Until Acknowledged and Inform Disabled Destinations programmed with Alarm Call Mode Disabled will never be called This is simply a way to disable dialing to this destination if necessary Until Acknowledged Destinations programmed with Alarm Call Mode Until Acknowledged will continue to be called until one of them acknowl edges the alarm Once acknowledged the remaining destinations will not be called Example An alarm occurs and the Sensaphone 2000 is programmed to call destinations 1 2 and 3 and all 3 destinations are Alarm Call
35. EPORT DIALOUT 80 PART THREE CALL IN STATUS 80 Voice Mode i ED aD EROR Roe 80 Auto Answer 81 Chapter 7 Polling 82 Setting Up a Polling Schedule 82 General Set 84 Polling lt 85 XIV Table of Contents Changing the Polling Schedule 86 Deleting 86 Chapter 8 Web Page Creation 87 5 88 Internet Access 5 88 HTML Web Page formatting 89 Browser Page 90 Logo Settings 90 Web Page Filename 90 WML Filename 91 Create Now button 91 Web Page Delivery 91 Viewing the Web 92 Updating the Web 92 Frequently Asked Questions 93 Chapter 9 E mail Host Option 95 5 95 How Does 2 95 96 Programming the E Mail Telephone Number 96 Auto Answer
36. Edit View Go Communicator Help 23242 3 Back Reload Home Search Netscape Print Security Shop e Plant 1 Oak amp Pine St a Report Time 12 4 2000 2 13 PM Input Value Status State Min Max Well Level 21 8 feet Ok No Alarm 218 218 Pump 1 Status Closed Running Alarm Pump 1 Run Time 752 hours Running 752 Pump 2 Status Open Stopped No Ala Pump 2 Run Time 581 hours Stopped No 581 Outflow Temp 77 5 deg F Ok 748 820 Gen Fuel Level 124 0 gallons 1240 124 0 Security System Open On AC Power ON On Battery 6 8 Volts Ok 64 68 Sense Remote E When you need to know Document Done Sample Web Page The Sensaphone 2000 software can generate a web page based on the information in your 2000 and post it on the internet at a programmable time interval The web page can be created in both standard HTML and WML formats the latter allows viewing on an internet capable cell phone The web page will include input and alarm information If you have more than one Sensaphone 2000 a separate web page will be created for each The web page is created every time a Sensaphone 2000 unit is polled In this scenario your host computer would con tact one or more Sensaphone 2000s retrieve the I O status and alarm information then create the web page The software then uploads the web page to a specified server and directory on the world wide web Most internet service
37. G 96 set up your computer as an e mail server click the Internet icon on the Manager 2000 toolbar The Internet Options screen will appear To set up your computer as an e mail server you need to program the Access and PC Email Host parameters Instructions on programming the Access parameters are located in Chapter 8 Click on the PC Email Host tab Access MTML F Enable PC Email host Delvery Outgoing Mal Sene UserD Retum Addr Jismithfmyisp com x cc Internet Options Email Host Check the Enable PC Email host box to enable this feature In the Delivery section fill in the following Outgoing Mail Server This is the address of your Mail Server As shown it usually is an address such as mail myisp com UserID This is the name on your e mail user account such as jsmith in the email address jsmith myisp com Return Address This is the address of your account as mentioned above It is used as the return address to all e mails that pass through the server and will appear as the From address on all e mails sent by 2000 units When you ve finished filling out the information click OK to close the form Programming the E Mail Telephone Number The Sensaphone 2000 will call your computer when it needs to send an e mail To program this telephone number into the 2000 go online with your 2000 and select Programming then System from t
38. ID The Event Log would show that ID 21 had acknowledged the alarm See following figure Ex Event Viewer 0 x Sensaphone 2000 Event Logger r Query Information All Events are displayed From 03 24 2000 8 57 45AM To 03 24 2000 9 01 37AM Events are sorted Oldest first Date amp Time _____ Event Description Chestnut Street Plant Alarm detected Input 1 High Water 03 24 2000 8 57 47 AM Chestnut StreetPlant Dialing Until Acknowledged destination 1 John Smith 40 03 24 2000 8 57 57 AM ChestnutStreetPlant Voice answered 03 24 2000 8 58 26 AM Chestnut Street Plant acknowledgment received on outbound call 03 24 2000 8 58 27 AM Chestnut StreetPlant Hanging up 03 24 2000 8 59 20 AM ChestnutStreetPlant Dialing Inform Only destination 2 Steve 5 40 03 24 2000 8 59 39 AM Chestnut Street Plant Numeric pager connect 03 24 2000 8 59 40 AM Chestnut StreetPlant Message delivered 03 24 2000 8 59 40 AM Chestnut Street Plant Hanging up 03 24 2000 9 00 03 AM ChestnutStreetPlant Inbound phone call received 03 24 2000 9 00 07 AM Chestnut Street Plant Giving voice report Chestnut Street Plant Alarm Cleared Input 1 High Water Chestnut Street Plant Acknowledgment received ID 21 03 24 2000 9 01 18 AM Chestnut Street Plant Hanging up 03 24 2000 9 01 37 AM Chestnut StreetPlant Inbound phone call terminated amp
39. L SI ue jo snjejs ou T AI IN31808d 119 Sensaphone 2000 User s Manual APPENDIX G Accessories The sensors listed below are available from Sensaphone and represent the most commonly used input devices Other dry contact sensors designed for more specialized applications may also be used Commercial or indus trial electrical supply houses can provide devices to monitor virtually any condition For further information contact Sensaphone Customer Service at 610 558 2700 MODEL NUMBER SENSOR SWITCH FGD 0006 Magnetic Reed Switch FGD 0007 Passive Infra Red Detector FGD 0010 50 2 conductor 22AWG shielded accessory Cable FGD 0013 Spot Water Detector FGD 0022 Temp Alert FGD 0023 ISOTEL Surge Protector FGD 0027 Humidistat FGD 0049 Smoke Detector with Built in Relay FGD 0052 Humidity Transmitter FGD 0053 24V Power Supply for Humidity Transmitter FGD 0054 Power Out Alert FGD 0056 Zone Water Detector w Water Rope FGD 0063 10 Water Rope for FGD 0056 FGD 0100 Remote Temperature Sensor FGD 0101 2 8K Weatherproof Temperature Probe FGD 0102 10K Weatherproof Temperature Probe FGD 0103 10K Indoor Decorator Zone Temperature Sensor FGD 0104 10K Outdoor Air Weatherproof Temperature Sensor FGD 0105 10K Immersion Temperature Sensor 120 Appendix G Accessories 121 Sensaphone 2000 User s Manual APPENDIX H Returning the Unit for Repair In the event that the Se
40. NTORS SYSTEM TO REPORT A GIVEN EVENT OR CONDITION WHETHER OR NOT CAUSED BY WARRANTORS NEGLIGENCE YOU AGREE TO RELEASE WAIVE DISCHARGE AND COVENANT NOT TO SUE WARRANTORS THEIR OWNERS DIRECTORS OFFICERS EMPLOYEES AGENTS SUPPLIERS OR AFFILIATED COMPANIES FOR ANY AND ALL LIABILITIES POTENTIALLY ARISING FROM ANY CLAIM DEMAND OR ACTION BASED UPON ANY LOSSES LIABILITIES DAMAGES OR COSTS INCLUDING BUT NOT LIMITED TO DAMAGES THAT ARE DIRECT OR INDIRECT INCIDENTAL SPECIAL OR CONSEQUENTIAL AND INCLUDING ATTORNEYS FEES AND LEGAL COSTS THAT MAY RESULT FROM THE INSTALLATION OPERATION USE OF OR INABILITY TO USE WARRANTORS PRODUCTS AND SERVICES OR FROM THE FAILURE OF THE WARRANTORS SYSTEM TO REPORT A GIVEN EVENT OR CONDITION WHETHER OR NOT CAUSED BY WARRANTORS NEGLIGENCE EXCEPT AS NECESSARY vii ENFORCE THE EXPRESS TERMS OF THIS LIMITED WARRANTY EXCLUSIVE WARRANTY THE LIMITED WARRANTY OR WARRANTIES DESCRIBED HEREIN CONSTITUTE THE SOLE WARRANTY OR WARRANTIES TO THE PURCHASER ALL IMPLIED WARRANTIES ARE EXPRESSLY DISCLAIMED INCLUDING THE WARRANTY OF MERCHANTIBILITY AND THE WARRANTY OF FITNESS FOR A PARTICULAR USE AND THE WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE AND THE WARRANTY OF NON INFRINGEMENT AND OR ANY WARRANTY ARISING FROM A COURSE OF DEALING USAGE OR TRADE PRACTICE It must be clear that the Warrantors are not insuring your premises or business or guaranteeing that there will not be damage to your person or
41. Prin Event Log showing Acknowledgment ID 79 Sensaphone 2000 User s Manual PART TWO REPORT DIALOUT The unit is capable of sending automatic reports on a programmable time basis i e Send a report every x hours starting at time xx xx Reports may be sent via fax or e mail only and will be sent to all des tinations programmed to receive reports Reports cover the unit data which includes the current conditions of each input power status and battery condition If the Data Logger is enabled and programmed to send with reports a Data Log report will also be sent at this time PART THREE CALL IN STATUS Using PC with Manager 2000 Windows Software At any time the unit is idle not dialing out or communicating locally you can call into it using a modem Sensaphone 2000 will answer after its programmed Rings To Answer connect and go on line At this point you have entered an on line session identical to the local programming session and may program the unit as necessary Voice Mode You can also call into the Sensaphone 2000 using a Touch Tone telephone After answering Sensaphone 2000 will beep once Immediately press any key on your Touch Tone keypad to get a voice status report If the Sensaphone 2000 doesn t receive a Touch Tone signal within a few seconds it will attempt to make a data modem connection Immediately following the status report Sensaphone 2000 prompts you for a voice mode passwo
42. Rings Until Answer 44 Carrier Wait Time 44 E mail Delivery Settings 44 INPUTS n ees 45 Status secon ees ee at RAV 45 Input VR nw wer 45 Value with 45 SANUS ee eh ew UAR eee eh RET 46 ao ELE 46 Min rm 46 Clear 46 1 47 Input Type 47 Table Low amp Table 47 Table of Contents Calibration o tscecesssaecsqedennene dy ERO 48 oin ee ELI ERES ERE Ie 48 Alarm Programming tab 49 Inputs xm HERE ERROR 49 Alarm Low 49 Alarm High 49 Recognition 50 ated eae sees Se be pe 50 Alarm Enable Disable 50 Alarm Reset Time 50 MONITORS eee eee TRES AR 51 Displaying Input 51 Delete Input 5 51 Monitor lt 51 Bar Reading ne E eed ats 51 Gauge Reading
43. SENSAPHONE 2000 User s Manual LIT 0018 SENSAPHONE 2000 User s Manual Version 4 1 3 Sensaphone 2000 User s Manual Every effort has been made to ensure that the information in this doc ument is complete accurate and up to date Sensaphone assumes no responsibility for the results of errors beyond its control Sensaphone also cannot guarantee that changes in equipment made by other manu facturers and referred to in this manual will not affect the applicabil ity of the information in this manual Copyright 1998 by Sensaphone Fourth Edition version 4 1 3 December 2008 Written and produced by Sensaphone Please address comments on this publication to Sensaphone 901 Tryens Road Aston PA 19014 Touch Tone is a registered trademark of AT amp T Important Safety Instructions Your Sensaphone 2000 has been carefully designed to give you years of safe reliable performance As with all electrical equipment howev er there are a few basic precautions you should take to avoid hurting yourself or damaging the unit Read the installation and operating instructions in this manual care fully Be sure to save it for future reference Read and follow all warning and instruction labels on the product itself To protect the Sensaphone 2000 from overheating make sure all open ings on the unit are not blocked Do not place on or near a heat source such as a radiator or heat register Do not use your Sens
44. TERMS AND CONDITIONS SET FORTH IN THIS LIMITED WARRANTY IN ADDITION WHERE PERMITTED BY THE APPLICABLE LAW YOUR INSTALLATION AND OR USE OF THE PRODUCT CONSTITUTES FULL ACCEPTANCE OF THE TERMS AND CONDITIONS OF THIS LIMITED WARRANTY HEREINAFTER REFERRED TO AS LIMITED WARRANTY OR WARRANTY IF YOU DO NOT AGREE TO THE TERMS AND CONDITIONS OF THIS WARRANTY INCLUDING ANY LIMITATIONS OF WARRANTY INDEMNIFICATION TERMS OR LIMITATION OF LIABILITY THEN YOU SHOULD NOT USE THE PRODUCT AND SHOULD RETURN IT TO THE SELLER FOR A REFUND OF THE PURCHASE PRICE THE LAW MAY VARY BY JURISDICTION AS TO THE APPLICABILITY OF YOUR INSTALLATION OR USE ACTUALLY CONSTITUTING ACCEPTANCE OF THE TERMS AND CONDITIONS HEREIN AND AS TO THE APPLICABILITY OF ANY LIMITATION OF WARRANTY INDEMNIFICATION TERMS OR LIMITATIONS OF LIABILITY 1 WARRANTOR In this Warranty Warrantor shall mean Dealer Distributor and or Manufacturer 2 ELEMENTS WARRANTY This Product is warranted to be free from defects in materials and craftsmanship with only the limitations and exclusions set out below 3 WARRANTY AND REMEDY One Year Warranty ln the event that the Product does not conform to this warranty at any time during the time of one year from original purchase warrantor will repair the defect and return it to you at no charge This warranty shall terminate and be of no further effect at the time the product is 1 damaged by extraneous cause such as fire water lightni
45. able High An important feature that Sensaphone 2000 offers is the ability to create a unique linear table for each 4 20mA or 0 5V analog input The Table Low amp Table High fields are used to define the upper and lower analog display limits for 4 20mA and 0 5V input types For example suppose you re using a 4 20mA transducer to measure the depth of water in a 75 foot well Simply enter a Table Low of 0 and a Table High of 75 and the Sensaphone 2000 will scale the input to read between 0 and 75 0 The Table Low amp Table High fields are also used to set the upper and lower limits for the bar and gauge monitors found on the Monitor form Programmable ranges Table Low 99 999 9 to 99 999 9 Table High 99 999 9 to 99 999 9 47 Sensaphone 2000 User s Manual 48 Default settings Table Low value 0 Table High value 100 Calibration To compensate for minor variances in sensor accuracy an offset may be programmed for each input For example if input 3 is sensing temperature and is reading 2 5 degrees too high then the calibration for input 3 should be set at 2 5 to obtain an accurate reading Digital inputs N O and N C cannot be calibrated Programmable range 999 9 units Default setting 0 0 Label Units This field lets you identify the input value using specific units of mea sure and or a description of the input condition Several selections for dry contacts are listed with an O or C next to th
46. access is via dialup then the whole process takes about 2 2 minutes Chapter 9 E mail Host Option Chapter 9 E mail Host Option The Sensaphone 2000 software can be used as an e mail server to receive and forward e mail messages from one or more Sensaphone 2000s This means if you have a computer with internet access you can use it to receive e mail calls from your Sensaphone 2000 and forward them over the internet yourself Sensaphone 2000 SENSAPHONE E mail path Requirements The E mail Host feature requires that you have a computer running Windows 95 98 ME NT or 2000 Internet access must be available using either an always on connection DSL cable modem T1 or a dial up connection The Internet Access parameters described in Chapter 8 must also be set up You must have a telephone line and modem to receive e mail calls from your Sensaphone 2000 How Does It Work Each Sensaphone 2000 has a telephone number it calls when it delivers e mail By assigning the e mail telephone number to your own modem your computer becomes an e mail server When your Sensaphone 2000 needs to send a report or alarm message to an e mail address it will dial your computer and send the message Your com puter will then log on to the internet and forward the e mail message to the designated party 95 Sensaphone 2000 User s Manual PROGRAMMIN
47. ach input Value with units This is the real time state or value of each input If a unit of measure has been selected for the input it will also be displayed here If you choose Pulse Count or Run Time as your Input Types and double click on their respective Values you will pop up a small screen on which to preset the values for each Display range for 0 5V 4 20mA and Temperature input types 99 999 9 to 99 999 9 45 Sensaphone 2000 User s Manual 46 Display range for Pulse Count and Run Time 0 to 999 999 You can choose hours minutes or seconds for time measurement under the Configuration tab When the limit of 999 999 is reached the value will return to zero Status This is the current status of each input with respect to that input s alarm programming For any input that displays a numeric value temperature 4 20mA 0 5VDC pulse count or time accumulator the Status column will display either Okay High or Low For N O N C inputs the Status Column will display either Open Closed or the label selected for that input from the Configuration tab State The actual alarm state of the input There are 5 possible alarm states No Alarm Waiting Alarm Outstanding and Cleared Definitions No Alarm green A digital input is in its normal position or an ana log input is within the programmed alarm limits Waiting yellow A digital input is in the alarm position or an analog input has
48. all standard analog telephone systems that accept pulse or tone dialing Output can be used to control an external Phone Ext is the To record messages plug a device either manually or automatically Phone Line Line Seizure jack telephone directly into this jack Attach standard for use with other DO NOT connect a Phone Line phone line here to this jack data communication eoo Www WU x Phone Phone Voice NOCNC HS232 Port Line Ext Record Output Power Off On Sensaphone 2000 View CAUTION Do NOT connect the unit s VOICE RECORD jack to a live telephone line as this will cause permanent damage to the unit Certain private telephone systems and public switching equipment may not accept the unit s dialing or may generate an unacceptable ring signal In those cases a dedicated line may be required for the unit 23 Sensaphone 2000 User s Manual Consult the supplier of your telephone system if you encounter prob lems CAUTION Never install telephone wiring during a lightning storm Never install telephone jacks in wet locations unless the jack is specifically designed for wet locations Never touch uninsulated telephone wires or terminals unless the telephone line has been disconnected at the network interface Use caution when installing or modifying telephone lines Line Seizure Line seizure gives the 2000
49. answer within 30 seconds the unit hangs up waits the programmed intercall delay time and then dials the next phone number Alarm Call Mode Until Acknowledged vs Inform Until Acknowledged Destinations programmed with Alarm Call Mode Until Acknowledged will continue to be contacted until one of them acknowledges the alarm Note Fax and E mail destinations cannot be programmed as Until Acknowledged Inform Destinations programmed with Alarm Call Mode Inform will be contacted until the alarm message has been successfully delivered one 73 Sensaphone 2000 User s Manual time If a transmission to Alarm Call Mode Inform destination was successful that destination will not be contacted again Important Destinations programmed as Alarm Call Mode Inform CANNOT ACKNOWLEDGE ALARMS Alarm Dialout Voice When dialing out to a destination programmed as voice Sensaphone 2000 waits for the phone to be answered then recites its user recorded identification message then the message identifying the input that has gone into alarm Below is an example of what Sensaphone 2000 might say during a typical voice dialout Hello this is user recorded ID message The electricity is off Hello this is user recorded ID message The electricity is off Hello this is user recorded ID message The electricity is off Enter acknowledgment code In t
50. ant Oak amp Pine 51 System Identification 3 Unit s Phone 123 456 7890 Dele Time 10 43 064M Unit Description Pient 1 Ook amp Auto daylight savings fV Dislout Settings Access Method Tone code 555 Voice Reps El Voice Password r 1 Mex calling rounds 100 Slave ID 1 El 9 Passwords Alpha pegerspeed 1200 7 Emeil Delivery Setings Use Default Server Phone Incoming Calis Rings until enswer 1 _ CCustomPhone Canierweitime 5 System Settings form SYSTEM IDENTIFICATION Unit Phone Number The Unit s Phone Number is the identification number of the Sensaphone 2000 and can be up to 16 digits long This is automati cally filled in from the information you provided when setting up the unit on your computer This number must be programmed to be the same as the telephone number where the unit is installed The Unit s Phone Number serves several purposes 1 When using your PC and Manager 2000 software to remotely program a Sensaphone 2000 this is the number your modem will dial to contact the unit 2 It s the first thing spoken by Sensaphone 2000 during any voice call Hello this is Unit Phone Number 3 When Sensaphone 2000 sends a cover page with a Fax transmis sion or alerts an alphanumeric pager the Unit s Phone Number is sent as part of the inf
51. aphone 2000 near water or spill liquid of any kind into it Be certain that your power source matches the rating listed on the AC power transformer If you re not sure of the type of power supply to your facility consult your dealer or local power company Do not allow anything to rest on the power cord Do not locate this product where the cord will be abused by persons walking on it Do not overload wall outlets and extension cords as this can result in the risk of fire or electric shock Never push objects of any kind into this product through ventilation holes as they may touch dangerous voltage points or short out parts that could result in a risk of fire or electric shock To reduce the risk of electric shock do not disassemble this product but return it to Sensaphone Customer Service or another approved repair facility when any service or repair work is required Opening or removing covers may expose you to dangerous voltages or other risks Incorrect reassembly can cause electric shock when the unit is subse quently used If anything happens that indicates that your Sensaphone 2000 is not working properly or has been damaged unplug it immediately and follow the procedures in the manual for having it serviced Return the unit for servicing under the following conditions 1 The power cord or plug is frayed or damaged 2 Liquid has been spilled into the product or it has been exposed to water 3 The unit has been d
52. aug porous sary 10 108095 IL SOTM sey I0 pojoouuoo SIp ouroooq sey 1osuos omodu L IOISTULIOY YO Sursn uou 1991 IOOUI SI Surpeai ou 70 008 10 9 1 st omyeroduisy ML 70 o0S 20 o8S SI Surpeor ou 1 SuLIOJIUO A Appendix F Troubleshooting epoo 8 ouo SUIAIS pue xoef IIo 207 eu e 2 10 Ipod pue e yun uure e pue OUT uo Aq were Iosuos NOA IO uonisod 1291 109 94 SI je 2 jndur uo Ajr peuuou yndur osueyD NOILN10S SI 31 mun S pue perp onunuoo pun SISTX 8 ou UOTIPUOS JI USAF eSessoul SH 0 SUIAT JHS SI pue uee ue sey yun Suo1A ou ut st yndur 3013395 5 aug Kyupeuriou yndur 1oo1109u 3snvo UO Se uoos se Sui erp 81035 0007 euoudesues our JOOIIOOU
53. aved to your hard disk and will be entered for you when you attempt to communicate with the unit The programming password allows full access to all parameters By clicking the Save program password to disk box the software will automatically enter the pro gramming password for you when you attempt to com municate with the unit 5 Click on OK to add the new unit to your computer s database 37 Sensaphone 2000 User s Manual COMMUNICATING WITH THE SENSAPHONE 2000 This section describes the procedure for communicating with a Sensaphone 2000 unit Note the 2000 can only communicate with one person at a time This means that if someone is logged on through the RS232 port the unit will NOT answer a call nor will it make any calls until the connection is closed Conversely if someone is on line using the modem you cannot log on through the RS232 port Choose Local or Modem communication Open Connection A E Not Connected Moas 1 Ook amp Pine St 123 456 7890 7 Local Modem Cs D New TS Edit a Delete p Connect Connection form Local Communication For Local communication you must connect one of your computer s serial COM ports to the 2000 s RS232 port 1 Click the Open button on the Toolbar The Open Connection form will appear 2 Choose the unit you want to connect with from the text box 3 Select Local Connec
54. cally is displayed as a dash on most pagers Example 1 6105554591 PP 986033 W wait for answer This code instructs Sensaphone 2000 to wait until the call is answered before continuing The W code takes up one digit and may be used only once The W code is typically used in the middle of a dialout number when calling a numeric pager The Sensaphone 2000 will wait for the pager company to answer the call before sending the number to be displayed on the pager Note that the 2000 automatically waits for the call to be answered after the last digit in the telephone number is dialed Example 1 610 555 4593 W 610 558 2000 pager company phone 7 W number to display on numeric pager Note that digits following W to numeric pagers will automatically be dialed as touch tones I send alarm input This code instructs Sensaphone 2000 to send the input numbers that have an alarm to a numeric pager The T code takes up one digit and may be used only once in the phone num ber Note that this is only required if you must insert additional dial ing codes such as pauses to make your pager work Example 555 2233 PP 444 8877 I Special Alphanumeric Pager Dialing Codes A alphanumeric pager ID required C alphanumeric character password optional alphanumeric pager ID The A dialing code is used ONLY for alphanumeric pager destinations It is placed between the pager com pany s telephone numbe
55. d To Date Selects a range of Data Log records by time Query Searches the Data Log database and displays the information that cor responds to the selected time period and selected inputs Graph Once the Data Log records have been displayed they may be viewed in graph form by clicking the Graph button The graph will show all inputs selected in the query If too many samples are selected for graphing the software gives you the option to average values Otherwise you will have to perform a smaller query to avoid averaging The graph has many features that allow you to display the data graphically including line graphs bar charts and three dimensional views Experimentation is the best way to larn about all of the available options A sample graph follows Graph PiE C Power 06 04057 11 0625 14 M 04055 12 06 25 19 0408 E Sample graph Reset Deletes Data Log records for the current Sensaphone 2000 unit from your PC It will reset all the information in the database for the selected unit Chapter 4 Programming Print Once the Data Log records have been displayed they may be printed by clicking this button Export Once the Data Log records have been displayed the displayed infor mation may be saved as a comma delimited file This file can then be used in a spreadsheet such programs as Lotus 123 or Microsoft Excel EVENT LOGGER Sensaphone 2000 keeps track of impo
56. d post it on the internet at a programmable time interval The Sensaphone 2000 is a fully programmable environmental monitor ing system for unattended or remote applications The unit will moni tor and alarm on 8 universal inputs including N O N C contact 2 8K amp 10K thermistor 4 20mA 0 5V run time accumulator and pulse count The unit will also monitor AC power and battery condi tion The unit also includes a relay output which may be controlled manually through the software remotely via touch tone telephone or automatically using programmable high and low setpoints On the front of the unit are LED indicators to show the operating status Each input including power has a red status LED indicating the alarm sta tus of the input There is also a green LED for Battery status a green LED for System On status and amber LEDs for Phone and Output status The unit can be programmed via a local serial port or remotely by modem using an IBM compatible computer with the Windows oper ating system and the included Manager 2000 software package All programming is stored in nonvolatile memory The manager 2000 software also permits the user to upgrade the internal firmware using the Flash Upgrade feature on the Diagnostic screen The unit is capable of performing data logging of the 8 universal inputs power and battery voltage The data logging is stored in nonvolatile memory A real time clock is also included to time stamp logged
57. data and to schedule reports The unit is capable of sending automatic reports on a programmable time basis i e Send a report every x hours starting at time Reports may be sent via fax or e mail and will be sent to all destinations programmed to receive reports The report comprises a cover page and the unit data which includes the current conditions of each input power status and battery condition If the data logger is enabled and programmed to be sent with reports a data log report will also be sent at this time You have the additional option of retrieving the data logger information locally or remotely on demand You can Sensaphone 2000 User s Manual also have the 2000 call your PC and upload the entire datalogger and eventlogger storing the information in the Sensaphone 2000 database The unit comes in an aluminum enclosure with tabs for wall or panel mounting Terminal connections for inputs are easily accessible from the front of the unit The unit is powered via a plug in adapter and a 6V 3 4AH rechargeable battery is built in to keep the unit running for up to 10 hours in the event of a power failure Circuitry in the unit will maintain proper charging of the battery system The unit is capable of alarming via voice alphanumeric pager numeric pager fax or e mail You also have the capability to program a call list for each input as well as four time zones to assign telephone numbers to You can even monitor the inp
58. e Chances are you re just typing the wrong address or you re not enter ing the correct upper and lower case letters in your Username or web page Filename Typically your webpage will be located at some subdi rectory of the main ISP s address which will be based on your Internet Account Username For example if you had an internet account with Voicenet and your Username was JSmith your webpage would be located at www voicenet com JSmith unitname htm The unitname would correspond to the first eight characters of the Unit description in your Sensaphone 2000 Note that the unitname and Username are case sensitive How do I find out what Internet settings to use You can typically find this information in one of the following places 1 In the original internet account information provided by your ISP 2 On your ISP s website in the Tech Help FAQ or Support section or 3 Call or email your ISP for the required information 93 Sensaphone 2000 User s Manual 94 Why can t I FTP a web page to my America Online account America Online requires proprietary software to upload files to their server Can I program my Sensaphone 2000 through the web page No You can only view information on the web page Can I acknowledge alarms through the webpage No You can only view alarm and input information on the web page How long does it take to poll for web status and deliver FTP the web page If your Internet
59. e Dialout Destination screen see Destinations section later in this chapter and enter the prefix with the phone number in the Destination column following the instructions under Special Dialing Codes You must enter each prefix manually for each individual phone number that requires one Voice Repetitions The number of times Sensaphone 2000 repeats the alarm message dur ing a dial out alarm call Programmable range 0 10 Default setting 3 Chapter 4 Programming Maximum Calling Rounds The maximum number of times Sensaphone 2000 will dial through a list of destinations to attempt to deliver either an alarm or a report Programmable range 0 100 calling rounds Default setting 100 calling rounds Alpha Pager Speed This is the baud rate of the data connection between Sensaphone 2000 and your alphanumeric pager service Programmable settings 300 1200 2400 Default setting 1200 ACCESS Acknowledgment Code This is the code used to acknowledge an alarm via Touch Tone tele phone Programmable range 0 999999 from to 6 digits long Note When using an acknowledgment code with leading zeros all digits must be included If the acknowledgment code is 000888 simply entering 888 will NOT acknowledge the alarm Default setting 555 Voice Password Sensaphone 2000 allows you to record input and ID voice messages These messages are protected by the voice password The voice password must be ente
60. e calling the next destination The delay is in seconds with a default of 30 Note A 30 second delay is too short to allow a call back if a pager is being called Increase the delay time enough to accommodate your pager Send Report Sensaphone 2000 can be programmed to automatically send reports to selected destinations Check this box to include this destination when sending reports Note Reports may only be sent to Fax E mail or Modem destinations DATALOGGING Sensaphone 2000 s built in Data Logger can log and store information on all 8 universal inputs AC power and backup battery voltage You must be on line with the unit to program the Datalogging parameters Once you are on line choose Functions from the main menu then select Data Logging You can also access the Data Log programming from the Toolbar button labeled Data Log Note that whenever you change any parameters on the Data Log form the datalogger in the Sensaphone 2000 will be reset If you need to make changs to your programming be sure to Retrieve Data first 60 Chapter 4 Programming Datalogging for Plant 1 Oak amp Pine St inl Status Detalogger is stopped Records Used 0 Records Available 10922 Setings Use Start Time Hours Minutes Seconds n a 12345678 PB Inputs Being Logged ele rr T T if OS View Database Resethow Data L
61. e data than the Sensaphone 2000 is capable of holding The unit s Data Logger can hold 32 768 input readings This means that if one input is being logged the Sensaphone 2000 can store up to 32 768 data samples but if 10 inputs are being logged the unit can only store up to 3 276 data samples Once the Sensaphone 2000 has filled its Data Logger it will begin overwriting the oldest data samples with new ones If it is important to you to save all of your data samples and you intend to log more data than the Sensaphone 2000 can store YOU MUST DOWNLOAD YOUR DATA By polling on an automated periodic basis it is possible to log large quantities of data to your computer without overwriting losing any data It is also a time saver since the unit can be programmed to per form the data collection in the middle of the night when your com puter is typically doing nothing As an added benefit telephone rates are typically reduced during these hours Once the data has been downloaded you can choose to view it using the Data Log or Event Log View options or export the data to another application for data processing or archiving purposes To manually download Sensaphone 2000 Data Log information to your PC simply press Retrieve Data on the Datalogging program ming form while on line with the unit The contents of the Data Logger will be transferred to a database in your PC The process is the same for downloading the Event Log While on
62. e specified by the first poll information then schedule the next poll for the same day and time the following week 83 Sensaphone 2000 User s Manual 84 Monthly The software will connect with the selected unit at the time and date specified by the first poll information then schedule the next poll for the same date and time the following month Custom The software will connect with the selected unit at the time and date specified by the first poll information then schedule the next poll by adding the amount of time specified in the custom time field to the time of the previous poll After selecting the polling interval choose features from the Actions section Check Update Web Status if you wish to create a web page displaying the current input readings of your Sensaphone 2000 See Internet Web Page chapter for more information Next select which information you would like to download the Event Log and or the Data Log You may choose to Reset the Data Log after downloading it to minimize the time of the call during the subsequent polls Note however that this will delete information in the Sensaphone 2000 s Data Logger preventing another user from connecting to the unit to retrieve the Data Log information You may also choose to print either log by checking the Print boxes after each Select whether you want to have the unit polled through the modem or local serial port When you have finished programming the poll
63. eck mark red X On Off Light Bulb ON Light Bulb OFF Running Stopped Traffic Light GREEN Traffic Light RED AC Power Light Bulb ON Light Bulb OFF 53 Sensaphone 2000 User s Manual DESTINATIONS Sensaphone 2000 will call up to 32 telephone numbers or e mail addresses both referred to as destinations to report alarm condi tions or send reports Destinations can be voice calls fax machines computers with modems running Sensaphone 2000 software e mail addresses numeric pagers or alphanumeric pagers You must be online with the unit to program the Destination parameters Once you are online choose Program from the main menu then select Destinations You can also access the Destination programming from the toolbar button labeled Destinations g Dialout Destinations for Plant 1 Oak amp Pine St Call Zones Intercall Send Name Destination 1 2 3 4 CalMode Dial Type Delay Report iem Smith J 2125555 5566 T Tr 7 0 B perm Jemen speras pe peace MEE es dE dE Br E Next Page Page 1 of 8 Dialout Destinations form The Dialout Destinations form allows you to program information for up to 32 destinations The parameters and their options are listed below Name This field allows you to program a description 16 characters max for each destination The name will appear on faxes and e mail transmis sions whenever an alarm or repo
64. em to differenti ate the Open contact label from the Closed contact label The label unit that is selected will also be spoken during a voice telephone call except for Custom You may choose from any of the selec tions provided or pick Custom to create your own label except for RunTime and N O N C Select Custom and a Customize Units box like he one below will pop up Customize Units Ea Enter Custom Units Input 3 Counts wv OK x Customize Units box Note that for N O and N C input types units of NONE will result in the unit speaking open or closed during a status report Selectable units of measure none degrees F degrees C inches feet gallons liters psi gpm volts amps hours minutes seconds Default setting none Chapter 4 Programming ALARM PROGRAMMING TAB The Alarm Programming tab shows the name high and low alarm lim its alarm recognition time call list dialout enable status and alarm reset time for all of the inputs Inputs for Plast 1 Oak amp Pine 5 F i E By i3 ij E Alarm Programming tab Listed below is a description of each of the programming options found on the Alarm Programming tab of the Inputs form Inputs Name This field will allow you to type in a 16 character description for each input Alarm Low Limit This is the value which will ca
65. ensaphone 2000 Event Logger Query Information All Events are displayed From 4 8 1997 6 25 02PM To 4 8 1997 6 25 23PM 24 Uum Event Description 6 25 2 Plant 1 Oak amp Pini Datalogger Download 4 8 97 6 26 05 Plant 1 Oak amp Pint Datalogger Reset 4 8 97 6 25 02 Plant 1 Oak amp Pini Datalogger Reset B print B Event Viewer form Unit selection Since the MANAGER 2000 software can contain Event Log informa tion for multiple Sensaphone 2000 units you must choose which unit s Event Log you wish to display Look at the Event Log Viewer In the window labeled Available Units is a list of all Sensaphone 2000 units currently recognized by your PC Highlight a unit by clicking on the unit name and use the four add remove buttons gt gt gt lt lt lt to select the desired unit s as follows add gt Adds the unit to the Selected Units list add all gt gt Adds all units to the Selected Units list remove lt Removes the unit from the Selected Units list remove all lt lt Removes all units from the Selected Units list 66 Chapter 4 Programming Event types Select here the types of events to display All Events or Alarms Only Query Times Selects a range of event times to display Inc All will include all event times in the Sensaphone 2000 with a To date stretching into
66. er s Manual Browser Page Refresh Never must be manually reloaded Automatic refresh rate Mins Logo Settings Top Logs C S2000Unternet phonet 1 jpg Boks ts BottomLogo C S2000Unternet sensap 1 ipg 2 Links to sensaphone com Web Page Status Filename F Generate HTML 8 char max no ext Generate WML HTML Formatting tab Browser Page Refresh If you select Never must be reloaded manually the data on your Web Status page will not refresh automatically You must click Reload on your browser to manually reload it If you select Automatic Refresh Rate the browser will update the web page at the interval in minutes you specify Note that this is inde pendent of the actual polling interval over which new Sensaphone 2000 data is being collected If the Sensaphone 2000 hasn t been polled then the web page isn t going to change and as a result the refresh will simply reload the old page It is recommended that you set the web page refresh to a time interval that matches the polling interval Logo Settings The software places a Sensaphone logo at the top of the page and a Sensaphone logo at the bottom Select the browse buttons to change either of these to a logo of your choice The file must be in one of the following formats JPEG GIF or PNG Type an http address in the Links to box if you want the logo to perform as a live link on the web page Web Page Filename
67. erall backup time Under normal operating conditions three or four years of dependable service life can be expected or between 200 and 1000 charge discharge cycles depending on the average depth of discharge number of discharge cycles and operating temperature Eventually battery replacement will be required to maintain a dependable level of service 21 Sensaphone 2000 User s Manual REPLACING THE BATTERY The battery in the Sensaphone 2000 can be replaced by following the instruc tions listed below Be sure to read all safety messages and follow the instruc tions in order as listed Several tools will be required to change the battery New 6V battery Sensaphone part BAT 0006 Philips head screwdriver Needle nose pliers CAUTION REPLACE BATTERY ONLY WITH A 6V 3 4AH GEL CELL BATTERY WARNING TURN THE POWER SWITCH OFF AND DISCONNECT THE AC POWER CORD AND TELEPHONE LINE FROM THE UNIT Step 1 Locate the power switch on the front side of the unit and turn the 2000 off Step 2 Disconnect the power cord from the back of the unit Step 3 Disconnect the phone line from the front of the unit Step 4 Remove the two screws on the left side that secure the battery cover Carefully remove the battery cover by sliding it to the left Step 5 Slide the battery out There will be a red wire positive and a black wire negative connected to the battery Using needle nose pliers remove the connector with the black wire f
68. espond appropriately when they receive a call from the Sensaphone Test the battery by unplugging the AC Adapter and making sure that the Sensaphone continues to function Check the battery volt age by logging on to the unit and viewing the Inputs screen The battery voltage should be about 6 6V The screen should also indi cate that the AC Power is OFF Reconnect the AC Adapter when finished Test the internal modem by calling the Sensaphone from a computer and logging on 103 Sensaphone 2000 User s Manual APPENDIX B System Events List EVENT LOGGER List of System Events 104 Startup completed Unit reset by user Data Logger reset Data Logger started Data Logger stopped Data Logger downloaded Data Logger full Diagnostic hardware reset Diagnostic reset program RAM Diagnostic reset all RAM Password attempt successful for status only Password attempt successful for programming access Password attempt failed Alarm detected Alarm reset time expired alarm detected Alarm detected but not configured Alarm acknowledged by max calls Alarm acknowledged by 15 calls to phone 1 Alarm acknowledged by inbound phone call Acknowledgment request received No acknowledgment received on outbound call Dialing Until Acknowledged phone number Dialing Inform phone number Phone busy No answer Voice call answered Modem connect Fax connect E mail connect Numeric pager connect Alpha pager connect
69. ger from the Data Log Toolbar button To download the Data Logger click Retrieve Data Every time a unit s Data Logger is downloaded the Manager 2000 software adds the new information to that unit s database in your PC It also checks for and filters out duplicate Data Log records Viewing the Data Logger on line Once the Data Logger has been downloaded it can be viewed To view the Data Logger click the View Database button onthe Data Log Programming form The following form will appear Data Logging For Plant 1 Oak amp Pine St x From Date E Input 1 Input 5 Power 05 25 04PM poen 997 Reset Input 2 Input 6 Battery Input Input 7 Count To Date 05 25 22PM Log Time 06 25 04PM 04 08 1997 06 25 05PM 04 08 1897 06 25 06PM 04 08 1997 06 25 07 PM 04 08 1997 06 25 08PM 04 08 1997 Data Log Viewer Viewing the Data Logger off line To view a unit s downloaded Data Logger off line follow the instruc tions for Offline Communication and View A Data File Offline earlier in this chapter Below is a list of programming parameters for viewing the Data Logger 63 Sensaphone 2000 User s Manual 64 Input selection You must choose which inputs to display To display a Data Log record for an input click on the input s button to highlight it From Date an
70. he Main Menu or click on the System icon from the toolbar The following screen will appear Chapter 9 E mail Host Option Clock Dee mio Unt Bescon Plow son Disiou Setings Access Method Tone gt Pret Acknowledgmentcode 555 _ Voice Reps E Voice Porswod pene Email Delivery Settings Incoming Cats Use Default Server Phone 4 Rings until 1 E Custom Phone 772233 ____ System Settings form Email Delivery Settings On the bottom righthand side of the screen is a section labeled Email Delivery Settings Click in the box for Custom Phone and enter the telephone number of your computer modem Click OK Note If the Sensaphone 2000 must dial a 1 or an area code to reach your computer this must be programmed accordingly Auto Answer Mode The Manager 2000 software must run in auto answer mode to receive e mail calls from your Sensaphone 2000 unit s To activate auto answer mode select Functions then Auto Answer from the Main Menu or click on the Answer Mode icon on the toolbar This will tell your modem to answer incoming calls from your Sensaphone 2000 units Frequently Asked Questions Why don t I receive my e mail There are four parameters that must be correctly set up for you to receive e mail from a Sensaphone 2000 1 Program a Sensaphone 2000 dest
71. her entity or individual The telephone number provided may not be a 900 number or any other number for which charges exceed local or long distance transmission charges To comply with this law you must enter the following information into v Sensaphone 2000 User s Manual vi your Sensaphone 2000 Date amp Time as shown in the System Programming section of this manual Name and telephone number to identify the source of the FAX trans mission as shown in the System Programming section of this manual Canadian Department of Communications Statement Notice The Canadian Department of Communications label identi fies certified equipment This certification means that the equipment meets certain telecommunications network protective operational and safety requirements The Department does not guarantee the equip ment will operate to the user s satisfaction Before installing this equipment users should ensure that it is permis sible to be connected to the facilities of the local telecommunications company The equipment must also be installed using an acceptable method of connection In some cases the company s inside wiring associated with a single line individual service may be extended by means of a certified connector assembly telephone extension cord The customer should be aware that compliance with the above condi tions may not prevent degradation of service in some situations Repairs to certified equipment
72. hile online with the Sensaphone 2000 If your connection to the Sensaphone 2000 is via modem and your internet access is also via modem then you will have to discon nect from the Sensaphone before the web page can be delivered Web Page Delivery FTP Your web page will be uploaded to an internet server using FTP File Transfer Protocol Your service provider will have to provide you with the FTP Server name and remote directory Often this information 18 available from your ISP s home page Click on the FTP tab of the Internet Options form to fill out the necessary FTP parameters 91 Sensaphone 2000 User s Manual FTP Saver Remote Dir UseriD Password FTP tab The FTP Server the host name of the FTP server for your ISP Remote Dir The remote directory is the folder within the web site where the pages will upload UserID Your user name for your internet account Password the log in password you need to access the folders and files in your internet account Once you ve filled out the FTP information click OK to close the form Viewing the Web Page To view the page that the Sensaphone 2000 creates you need to know its web address This address corresponds to the Server name plus the directory plus the filename of the web page It will look similar to http www myisp com jsmith webpage htm Note In order to view the page you must have every one of the address components correctly typed in your
73. his example the number of Voice Message Repetitions was set to three Note If the call reaches an answering machine the message will be recorded but Sensaphone 2000 will be talking over your outgoing message so you will probably lose part of the first alarm message repetition Alarm Dialout Beeper When dialing out to a destination programmed as Beeper Sensaphone 2000 leaves a number usually the unit s own phone num ber on the display of a numeric beeper IMPORTANT When dialing out to a phone number programmed as Beeper Sensaphone 2000 DOES NOT speak a voice message It calls the beeper company or service enters the number to be displayed on the beeper then hangs up Alarm Dialout Alphanumeric Pager When dialing out to a destination programmed as Alpha Sensaphone 2000 leaves a text message up to 80 characters long on the display of an alphanumeric pager 74 Chapter 6 Operation IMPORTANT When dialing out to a phone number programmed as Alpha Sensaphone 2000 DOES NOT speak a voice message It calls the pager company or service transmits the information to be displayed on the pager then hangs up Alarm Dialout Modem When dialing out to a destination programmed as Modem Sensaphone 2000 waits for the phone to be answered by a modem establishes a data connection then transmits its alarm message IMPORTANT When dialing out to a phone number programmed as Modem Sen
74. ike the output to Turn On Activate when the value is Greater Than or Less Than a particular value by clicking the drop down selection Next enter the numeric value at which the output should Activate turn on 100 Chapter 10 Output Control Now enter the value when the output should Deactivate turn off If your input source is a contact type than you can choose to have the output Activate when the input is Open or Closed or if it is set to Power you can have the output Activate when the power is On or Off Output Mode Activote On C Manual Alarm Unscknowledged Alarm F Adometic Custom Values F Input F Inputs Power F Input2 Input amp T Input F Input4 T input 8 Deacon see 77 Touch Tone Control If the output is set to Manual mode you can control it using touch tone com mands over the telephone To do this call the unit and enter a touch tone after the beep The unit will begin speaking its Status Report At the end of the status report the unit will say Enter Password press 555 this is the default password to enter Touch tone programming Mode The commands for control ling the output are listed below output Control for DutBubba Dutputis now Off p Output Mode Activate C Manual C Alem Condition Unecknowledged Alarm Automatic Custom Values F Input 5 Power F
75. ination as e mail and provide a valid e mail address 2 Set the e mail telephone number in the Email Delivery Settings section of the System screen to use a custom telephone number 3 Set up the Internet Access screen and Enable the PC Email Host feature and program all of the parameters 4 Put the Manager 2000 software in Answer mode 97 Sensaphone 2000 User s Manual 98 Can I receive e mail from more than one unit Yes You can receive e mail from as many 2000 units as you want Can my computer be used for polling and e mail at the same time Yes The Manager 2000 program will switch between tasks as necessary How long does it take to receive an e mail call on my computer and deliver it over the internet If your internet service is via dialup then it takes about 1 2 minutes to process an alarm e mail Reports may take longer depending on how much data is being sent Why won t it work with America Online E mail can be sent to AOL addresses but because America Online requires proprietary software to use their service they cannot be used as an outgoing e mail server Chapter 10 Output Control Chapter 10 Output Control This version of the Sensaphone 2000 includes a relay output that can be used to control a light siren or other low voltage device The output is a Form C Normally Open Normally Closed mechanical relay and is rated for 1A 30VAC or 24VDC A sample wiring diagram is shown below
76. ing information click OK General Set Up Next click on the Setup tab of the Polling Schedule form The screen shown below will appear CavertTiee 11 25 0001 43 P Time ot Pat Poing dutied 5 Enatie poling on apglcation Corny ara FS Polling Setup Tab This screen contains general polling setup parameters The Polling Enabled option is generally speaking the polling on off switch If you Chapter 7 Polling enable it all units in the polling schedule will be called at their respec tive times If you disable it polling is turned off and no units will be called Polling may also be enabled by clicking on the Polling Mode icon on the toolbar or you can select Polling gt Enable from the menu bar If you check the Enable polling on application startup box poll ing will be enabled every time the Sensaphone 2000 software is run If you do not check this box polling will be disabled at startup until you enable it manually Checking this box is useful if you want your computer to restart the polling process after it has rebooted for some reason such as loss of power or operating system malfunction You may adjust the number of times the software tries to connect to a unit if it happens to fail the first time Enter the number in the Retry Attempts box The default setting is 3 You may also select how long to wait before retrying by entering the time in m
77. input Input amp Input F Input 7 F Input4 I Input 8 Acetone ee Di E Dessen reso v OK To switch the Output 1 To switch the Output OFF 0 To recite the Output Status The unit will respond or off after each command is entered If the unit 101 Sensaphone 2000 User s Manual is programmed for one of the Automatic Modes and you enter one of the com mands to turn the output on or off the unit will respond by saying error The Output Status command can be used in any mode 102 Appendix A Checking for Proper Operation APPENDIX A Checking Your Sensaphone 2000 for Proper Operation We recommend that you test your Sensaphone weekly to be sure it is functioning properly This will ensure that when a problem arises the Sensaphone will be ready to alert the appropriate personnel This manual includes a test log template at the back which you can fill in There are several tests that can be performed 1 Call the unit and listen to the Status Report This will test the unit s ability to answer the phone and speak a message It will also verify that the inputs are reading properly the alarm conditions are OK the electricity is on and that the batteries are OK Create a test alarm on an input and allow the unit to contact all programmed telephone numbers This will make sure that the Sensaphone is programmed properly It will also prepare person nel to r
78. inutes in the Failure Delay box The default time is 5 min utes When you have finished setting these parameters click OK Polling Results The Results tab on the Polling Schedule form will store general poll ing related information regarding polling failures attempts etc You can choose to view polling result messages or only the Failure messages You can also Print the messages on the Results form Clicking the Clear button will delete all result messages Note Polling will not occur if the Polling Schedule screen is open 11 25 00 4 Tima Want Poing dutied Get Dang hon unit Ok 11 2870 2 17 Get wetuatui om und Om 1173800 621 tried Oe Polling Results Tab 85 Sensaphone 2000 User s Manual Changing the Polling Schedule If you wish to change the polling schedule of a particular unit simply click on the next scheduled poll from the Schedule tab and then click the Edit Poll button Make your changes then click OK The Polling Schedule form always shows the current polling schedule and updates its information after each poll Deleting a Poll If you wish to remove a poll from the polling schedule open the Schedule tab click on the next scheduled poll to highlight it and then click the Delete Poll button 86 Chapter 8 Web Page Creation Chapter 8 Web Page Creation Sensaphone 2000 Plant 1 Oak amp Pine St Netscape File
79. ions in numerical order Place a check next to each destina tion you want Sensaphone 2000 to call for an alarm on the currently selected input Default setting All Alarm Enable Disable This will enable or disable the dialout for this input Default setting Enabled Alarm Reset Time This is the time allowed for an acknowledged alarm s fault condi tion to be corrected before the unit resets reactivates the alarm and begins the dialout process all over again The default setting for this parameter is 0 minutes and 0 seconds meaning that the alarm reset feature is disabled Programmable range 0 min 0 sec to 270 min 0 sec Default setting 0 min 0 sec disabled Chapter 4 Programming MONITORS The Manager 2000 software provides the user with the ability to moni tor all of a Sensaphone 2000 s inputs in real time graphical form You must be on line with a unit to monitor its inputs Once on line you can access real time input monitoring from the Toolbar button labeled Monitors m Asal Tine Monitors RB 81 Oak Pine St Monitors screen Displaying Input Monitors To display a monitor from the Monitor menu choose File gt New then select the desired input and monitor type More than one monitor may be displayed for each input Delete Input Monitors To delete a monitor select it by clicking on it Next choose File gt Delete from the Monitor menu Monitor Types There are 3 types of input monitors
80. is white if the input status is OK but will change to red if the input goes above or below the programmed alarm limits Low Limit The lowest possible reading of the monitor This is taken from the Table Low field on the Configuration tab of the Inputs form Chapter 4 Programming High Limit The highest possible reading of the monitor This is taken from the Table High field on the Configuration tab of the Inputs form Low Alarm Limit lower red zone The low alarm limit for this input This is taken from the Low Limit field on the Alarm Programming tab of the Inputs form High Alarm Limit upper red zone The high alarm limit for this input This is taken from the High Limit field on the Alarm Programming tab of the Inputs form Minimum Input Reading lower black triangle This is the lowest value reached by this input This is taken from the MIN field on the Status tab of the Inputs form Maximum Input Reading upper black triangle This is the highest value reached by this input This is taken from the field on the Status tab of the Inputs form Real Time Monitors for Plant 1 Oak amp Pine St Contact Status monitor Contact Status Monitor The Contact Status monitor displays a different graphic depending on the Label Units selected for a particular input The displayed graphics are as follows Input Label Units Input OK graphic Input ALARM graphic none check mark red X OK Fault ch
81. ive a voice status report at the unit plug a telephone into the Voice Record jack After a few seconds the unit will begin reciting a status report At the end of the report it will ask for a password The password is the Voice Password required to change voice messages and acknowledge alarms If entered correctly the unit will allow you to use the Touch Tone commands to record listen to messages and acknowledge alarms When finished simply hang up Status Report To receive a voice status report remotely call the unit and after you hear the unit beep press any Touch Tone within three 3 seconds The unit will then recite a status report At the end of the report it will ask for a password The password is the Voice Password required to change voice messages and acknowledge alarms If entered correctly the unit will allow you to use the Touch Tone commands to record listen to messages and acknowledge alarms When finished simply hang up The unit will disconnect itself automatically if no Touch Tone commands are received within ten 10 seconds Sample Status Report Hello this is Unit Phone Number Input one recorded message 1 input value units alarm status Input two recorded message 2 input value units alarm status Input three recorded message 3 input value units alarm status Input four recorded message 4 input value units alarm status Input five recorded message 5 input value units
82. lower number will slow communications with your Sensaphone 2000 Retry Time Out This is the amount of time Manager 2000 will wait for a response from a Sensaphone 2000 unit before it decides to make another request Packet Time Out The amount of time before the PC gives up and determines that an individual modbus request has timed out Decreasing this parameter will not increase performance but increas ing the parameter may remove occasional errors Options The Options form under the Configuration menu allows you to cus tomize the display to your taste 33 Sensaphone 2000 User s Manual Options Tool Bar F Display Toolbar Button have Icons Only Buttons have Icons end Text Stetus Bor F Display Statusbar F Display Time r t 1 OnLine Timeout Use Oc Line Timeout incoming Alarm No fication Audible Notiicesion of Incoming Alarm Call ec pen Cuire Seat oo Pret v OK x Cancel options screen You can have the Toolbar and or the Statusbar be displayed or hidden You can elect to see the commands as icons with text or as icons only The Statusbar can be placed at the far right end of the Toolbar only if you choose Buttons have Icons Only in the Tool Bar box Otherwise it appears on the bottom right of your screen See figure below Gy 1 24PM statusbar at far right of Toolbar The On Line Timeout if selected will automatically disconnect
83. m battery backed static RAM Visual Indicators Input Alarm Status 1 red LED for each channel AC Power Alarm 1 red LED System On 1 green LED Battery Condition 1 green LED Phone Line Off hook 1 amber LED Output 1 amber LED 109 Sensaphone 2000 User s Manual Environmental Operating Temperature Range 32 122 F 0 50 C Humidity 0 90 RH non condensing Physical Enclosure Durable aluminum enclosure with integral mounting brackets for wall mounting or panel mounting Dimensions 12 1 W x 7 2 H x 1 6 D Weight 4 165 Approvals FCC Part 68 FCC Part 15 Class A Warranty One year parts and labor warranty Specifications subject to change without notice E mail delivery requires additional service fees Copyright 1996 Sensaphone d b a Sensaphone Sensaphone 901 Tryens Road Aston PA 19014 Phone 610 558 2700 Fax 610 558 0222 www sensa phone com 110 Appendix D Thermistor Tables APPENDIX D Thermistor Tables 2 8K Thermistor Data Degrees Celsius Resistance Ohms 50 187 625 40 94 206 30 49 549 20 27 180 10 15 491 0 9 142 10 5 572 20 3 498 30 2 256 40 1 491 50 1 009 60 697 70 490 80 351 111 Sensaphone 2000 User s Manual 10K Thermistor Data Degrees Celsius Resistance Ohms 50 441 3K 40 239 8K 30 135 2K 20 78 91K 10 47 54 0 29 49K 10 18 79K 20 12 25K 30 8 194 40 5 592 50 3 893 60 2 760 70 1 990 80 1 458 90 1 084 100 816 8 11
84. magnetic or radioactive fields 11 56 as Input 0 25 dia Inputu Input 5 Input 6 Input 7 Inputs System ON Power Alarm O a bai 5 Battery OK Output O 2000 Mounting Dimensions 20 Chapter 2 Installation POWER SURGE PROTECTION The Sensaphone 2000 can be damaged by power surges and lightning through the telephone line and the power supply Although the unit has built in surge protection we strongly recommend that additional protection be obtained for the unit and for any electronic equipment that is attached to your power supply and telephone lines Power surge protection is especially important if you live in a lightning prone area BATTERY BACKUP The Sensaphone 2000 includes an internal UPS that automatically switches to battery backup in the event of an AC power failure The battery in the Sensaphone 2000 is a 6 Volt 3 4AH rechargeable gel cell This battery will keep the unit operating for approximately 10 hours when fully charged and under normal operating conditions Note The unit will not turn on unless AC power is connected regardless of the condition of the back up battery 10 o SENSAPHONE 2000 EFA SERVICE LIFE Over time and with periodic use the battery will begin to lose its capacity resulting in less ov
85. med 152000 unless you choose to change the directory name Windows 98 or greater Installation 1 Start Windows 2 Insert the Sensaphone 2000 CD ROM The installation program should run automatically Follow the prompts as directed Be sure to also install the Borland database when prompted If the software does not install automatically then click the Windows Start button and select Run and type in d setup exe Click OK Follow the prompts as directed Be sure to install as well the Borland database when prompted 3 Reboot your computer when the installation is complete 28 Chapter 3 Communications Running the Software To run the software double click the 2000 icon When the software runs for the first time a configuration screen will appear This will automatically configure your modem settings and local serial port if selected If you have an external modem make sure it is ON before you proceed If you would prefer to configure the software manually you may do so after installation When you start the software you ll see the main menu and toolbar These menus and tools will allow you to open new 2000 units communicate with existing 2000 units observe real time input values and numerous other features Pictured below is the Automatic Port Detection frm Automabe Detection 2000 Configure Comm Port For Locally Connected Sensaphone 2000 h F Configure Comm Port Of Modem Device Must Be O
86. n In Onder To Be Detecied v OK X Cancel Automatic Port Detection screen Sensaphone 2000 Menu Bar The menu bar at the top of the window lists menu commands for selecting a unit configuring your communication ports sending and receiving programming enabling automatic features and other func tions You can choose these commands by clicking them with the mouse Many frequently used commands are also available as tools on the Toolbar Manages 2000 Plant 81 Dak amp Pine St fh Edt Functions Window D Oe Vsi Bp Poling Mode 1 Schedue _9 Melon Osalo Menu Toolbar The following table briefly describes each menu Shortcut keys that you can use to display each menu are included in parentheses next to the menu names 29 Sensaphone 2000 User s Manual Menu name Functions under this menu File Alt F Adding new units opening units closing units loading data saving data deleting data printing information exiting Config Alt C Communications Setup Communications Status Advanced Comm Setup Options Program Alt P Inputs Destinations System Reporting Output Functions Alt U Data Logging Auto Answer View Events Diagnostics Polling Alt O Unit Schedule Enable Internet Options Window Alt W Cascade Tile Arrange Icons Minimize all Help Alt H Ab
87. n off based on custom values for a single input channel Setting the Output Mode To program the Output Mode click on the Output button from the toolbar or select Programming then Output from the main menu The following screen will appear Output Control for OutBubba xf Output is now Off On Output Mode Activate On Manual c Automatic c r r Li n n r r r f input Activation value 95 Deactivation value 15 Manual Output Mode To select Manual Mode click the circle labeled Manual In this mode you can click the Turn On or Turn Off button at the top of the screen to activate deac tivate the output For control using a touch tone telephone see section titled Touch Tone Control Alarm Condition and Unacknowledged Alarm Mode To select one of these modes click the circle labeled Automatic from within the Output Mode section of the screen Next click the circle for either Alarm Condition or Unacknowledged Alarm from the Activate On section of the screen Next select the Input s that you would like to have control the output For example if you select inputs 1 4 and Power the output will turn on when ever one or more of these inputs goes into alarm see figure below Custom Values Mode To select this mode click the circle labeled Automatic then Custom Value Next click one of the nputs or Power to be the output control source Choose if you would l
88. nal Dry Contact The different sensor types connected to the terminal block LED INDICATORS The LEDs provide on site alarm and status information Listed below are descriptions of how the LEDs work Inputs 1 8 and Power LED Off Input OK LED Blinking Unacknowledged alarm exists LED On Acknowledged alarm exists Battery LED On Battery condition OK LED Blinking Battery condition low LED Off Battery very low System On LED On System power on LED Off System power off 26 Chapter 2 Installation Phone LED On Unit is communicating on the phone line LED Off Unit is not using the phone line Output LED On The output relay is ON LED Off The output relay is OFF 27 Sensaphone 2000 User s Manual Chapter 3 Communications This section describes how to install and configure the Sensaphone 2000 Windows Software for your computer and modem INSTALLING AND STARTING THE SOFTWARE Minimum requirements 486 or better computer Pentium recommended 10 MB of free disk space 32 MB or more of RAM CD ROM drive Microsoft Windows 98 ME NT 2000 or XP Monitor Mouse Modem Installation The Manager 2000 software is easy to install Make sure that all Windows applications are closed before attempting to run Setup If you encounter problems during installation please call Sensaphone Technical Support at 610 558 2700 The Sensaphone 2000 Software for Windows will install to a directory na
89. ne e Mail Server subscription fee required If you presently have internet access and you would like to use your own computer see Chapter 9 If you prefer to use the Sensaphone E Mail Server simply fill out the email registration card that came with your unit or contact Sensaphone In the Destination field enter the e mail address Example JHalio AOL com Special Dialing Codes Sometimes when dialing out on certain phone systems Sensaphone 2000 may need special instructions to access an outside phone line to contact numeric pagers or to use alphanumeric pager services The following dialing codes give Sensaphone 2000 instructions on how to send the phone digits when dialing the phone number Each code is counted as one digit toward the total of 32 digits The dialing codes are P two second pause A two second pause can be placed anywhere within the phone number by typing the letter P upper or lower case The pause takes up one digit and may be used more than once This is typically required when a pager service is answered by a voice prompted message You must add enough pauses to get past the voice message In this case you must enter the number you wish to be dis played on your pager Example 555 2233 PP 444 8877 55 Sensaphone 2000 User s Manual 56 POUND or ASTERISK When dialing to a numeric pager a pound sign or an asterisk may be used within the phone num ber An asterisk typi
90. ng etc or not maintained as reasonable and necessary or 2 modified or 3 improperly installed or 4 misused or 5 repaired or serviced by someone other than Warrantors authorized personnel or someone expressly authorized by Warrantor s to make such service or repairs 6 used in a manner or purpose for which the product was not intended or 7 sold by original purchaser LIMITED WARRANTY LIMITATION OF DAMAGES AND DISCLAIMER OF LIABILITY FOR DAMAGES THE WARRANTOR S OBLIGATION UNDER THIS WARRANTY IS LIMITED TO REPAIR OR REPLACEMENT OF THE PRODUCT AT THE WARRANTOR S OPTION AS TO REPAIR OR REPLACEMENT IN NO EVENT SHALL WARRANTORS BE LIABLE OR RESPONSIBLE FOR PAYMENT OF ANY INCIDENTAL CONSEQUENTIAL SPECIAL AND OR PUNITIVE DAMAGES OF ANY KIND INCLUDING BUT NOT LIMITED TO ANY LABOR COSTS PRODUCT COSTS LOST REVENUE BUSINESS INTERRUPTION Sensaphone 2000 User s Manual LOSSES LOST PROFITS LOSS OF BUSINESS LOSS OF DATA OR INFORMATION OR FINANCIAL LOSS FOR CLAIMS OF ANY NATURE INCLUDING BUT NOT LIMITED TO CLAIMS IN CONTRACT BREACH OF WARRANTY OR TORT AND WHETHER OR NOT CAUSED BY WARRANTORS NEGLIGENCE IN THE EVENT THAT IT IS DETERMINED IN ANY ADJUDICATION THAT THE LIMITED WARRANTIES OF REPAIR OR REPLACEMENT ARE INAPPLICABLE THEN THE PURCHASER S SOLE REMEDY SHALL BE PAYMENT TO THE PURCHASER OF THE ORIGINAL COST OF THE PRODUCT AND IN NO EVENT SHALL WARRANTORS BE LIABLE OR RESPONSIBLE FOR PAYMENT OF ANY INCIDENTAL CONSEQUENTI
91. nowledgment ID if chosen NOTE An alarm cannot be acknowledged using a pulse rotary telephone Alarm Acknowledgment Beeper Dialout Sensaphone 2000 will dial out to your beeper service and leave a number on the display of your beeper See Programming Section The unit will then hang up without speaking a voice message and wait for callback acknowledgment This waiting period is called the intercall delay time During this time you may call the unit back from a Touch Tone phone to receive a report of the alarm condition Chapter 6 Operation and acknowledge the alarm by entering the acknowledgment code and acknowledgment ID if chosen NOTE An alarm cannot be acknowledged using a pulse rotary telephone Below is an example of what Sensaphone 2000 will say when you call it back to acknowledge a typical alarm Hello this is user recorded ID message The electricity is off Hello this is user recorded ID message The electricity is off Hello this is user recorded ID message The electricity is off Enter acknowledgment code Sensaphone 2000 will now wait 5 seconds for the Touch Tone acknowledgment code to be entered After the last digit of the acknowledgment code has been received Sensaphone 2000 will respond by saying Alarm Acknowledged The alarm has been acknowledged and the unit will hang up Once the alarm has been acknowledged the dialout process stops
92. nsaphone 2000 does not function properly we suggest that you do the following 1 Record your observations regarding the 2000 s malfunction 2 Call the Technical Service Department at 610 558 2700 prior to sending the unit to Sensaphone for repair If the unit must be sent to Sensaphone for Servicing please do the fol lowing 1 Turn the power switch Off disconnect all wiring and unplug the unit NOTE You can retain your wiring configuration by removing the terminal block before packing and ship ping the unit Insert the tip of a small screwdriver into the space between the block and the base into which it plugs being careful not to damage the silver pins see Illustration Gently pry up the block it s a single unit so you will have to pry at each end and near the center to free it incrementally Remove the block with your wiring still attached to the screws When the unit is returned to you simply align the pins and carefully refit the block to the unit Carefully insert a screwdriver into the spaces between the terminal block and the base and gently pry up the block Terminal Block 2 Carefully pack the unit to avoid damage in transit Use the original container if available or a sturdy shipping box 122 Appendix Returning the 2000 for Repair 3 To avoid shipping delays you must include the following information a Your name address and telephone number b A note e
93. og form Below is a list of Data Log programming parameters their default set tings and the range of programming for each parameter Interval Time between data logs Programmable range Minimum 0 hours 0 minutes 1 second Maximum 199 hours 59 minutes 59 seconds Default Setting 0 hours 0 minutes 10 seconds Warning Setting the Data Logger interval to just a few seconds will produce large amounts of data If you download this data regularly you will quickly begin to fill your hard disk Care must be taken to evaluate your system and needs to avoid this situation Use Start Time Checking this box will make the Sensaphone 2000 start its Data Logger at the time indicated in the Start Time box If this box is not checked Datalogging will begin immediately Start Time Sensaphone 2000 can be programmed to begin Datalogging at a par ticular time of day When Sensaphone 2000 s internal clock reaches the programmed Start Time the unit will begin Datalogging the select ed input values at the programmed interval The Start Time function is 61 Sensaphone 2000 User s Manual 62 used to delay the start of Datalogging Once Datalogging has begun the Start Time programming is ignored Default Setting 12 00 00AM Inputs Being Logged This selects which inputs Sensaphone 2000 will log The unit s data logger can store 32 768 samples Every time the unit logs input data it uses one sample for each checked b
94. og in with the programming pass word by clicking the Save program password to disk box Note that if you do not enter a programming password a default password of S2000 will be entered for you Chapter 4 Programming Data Enter the information for this Sensaphone 2000 Password Information Status Password Use thes pateword for imed mad only acces Progamming Passwosd Mare info r Unit information Full accest password lor complete programming Lost Logged In Never and accom Location of Database C S2000 db5 Save program password to disk Loga Access Level ox X Cancel New Unit Data Form Procedure 1 Click the Open button on the Toolbar then click the New button on the Open Connection form Or from the menu bar choose File then New Unit 2 Fill in the Unit Description and Phone Number This sets up a record that the software will reference whenever you want to commu nicate with or check information about this unit 3 Enter a status password If this the first time the unit is being set up you must also enter a programming password too or you will not be able to program the unit 4 From Login Access Level select the type of password access you wish to log in with status or programming The status password allows viewing access only No programming changes will be possible The status pass word is automatically s
95. ormation Unit Description The Unit Description is the text description of the Sensaphone 2000 It can be up to 32 characters long This is automatically filled in from the information you provided when setting up the unit on your computer When Sensaphone 2000 sends a cover page with a Fax 41 Sensaphone 2000 User s Manual 42 transmission or alerts an alphanumeric pager the Unit Description is sent as part of the basic information CLOCK Unit Date amp Time The date and time are automatically programmed into a new unit based on your computer s date and time This will occur the very first time you go online If you are in a different time zone you will need to correct the time accordingly Auto Daylight Savings This instructs Sensaphone 2000 to automatically correct the time twice a year for daylight savings Programmable settings On Off Default setting On DIALOUT SETTINGS Dialing Method The Dialing Method parameter lets you program whether Sensaphone 2000 will dial out in Pulse or Tone The default setting is Tone Dialing Prefix The Dialing prefix box on the System Settings screen is for email prefixes only If for instance the 2000 is on an office phone system where it had to dial a 9 to get an outside line entering a 9 here will force the 2000 to dial 9 before dialing the email server phone number To enter a specific prefix for dialout types other than email go instead to th
96. out Help Communications Setup The software will communicate to your 2000 through your computer s local serial port or through your modem These communication paths must be properly configured for a connection to be established If you ran the auto configure option at start up you may skip over this section To configure the communications settings manually click on Configuration gt Communications Setup Local Port Configuration Select the appropriate serial port to communicate with the 2000 This must be a serial port on your computer that is unused and can be con nected to the Sensaphone 2000 s RS232 port 30 Chapter 3 Communications Modem Setup Select the serial port that communicates with your modem and select the maximum baud rate of your modem This will typically be all that is required to configure your modem however additional options have been included and are described below Retries This is the number of times Manager 2000 will attempt to call a Sensaphone 2000 if it encounters a busy signal or is unsuccessful at making a connection during any manual attempt to call out Dial Time Out If a modem connection is not established with a Sensaphone 2000 before this time expires Manager 2000 software terminates the call Modem Setup String Manager 2000 allows you to enter a setup string using the AT command set These are usually only needed if you are having trouble getting your modem to connect to a
97. ow is a list of Report programming parameters their default settings and the range of programming for each parameter Current Status To send the current status of all inputs with the report check this box Data Logger To send information stored in Sensaphone 2000 s Data Logger check this box If this box is checked you must select the number of Data Log records to send with the report Sensaphone 2000 will send the number of records requested beginning with the most recent record and follow in order of newest to oldest Note A data Log record is a Chapter 4 Programming time slice of whatever inputs were being logged When Sensaphone 2000 sends Data Logger information with a report it DOES NOT erase the information from the unit Use Start Time Sensaphone 2000 can be programmed to begin sending reports at a particular time of day When Sensaphone 2000 s internal clock reaches the programmed Start Time the unit will begin sending reports to the selected destinations The Start Time function is used to delay the start of reporting Once reporting has begun the Start Time programming is ignored Note To disable the Start Time function leave the Start Time at the default setting of 12 00 00AM Sensaphone 2000 will begin sending reports after the first Report Interval has expired Default Setting 12 00 00AM Report Interval Time between reports Programmable range Minimum 0 hours 1 minutes Maximum 10 000
98. ox For example if inputs 1 5 are selected 5 samples are used up every time Sensaphone 2000 logs data The more inputs you select the fewer samples are left available Below is a table showing the number of Data Samples available vs the number of Inputs Being Logged Once the Sensaphone 2000 has filled its Data Logger it will begin overwriting the oldest Data Log samples with new ones of Inputs Being Logged Data Samples Available 1 32 768 2 16 384 3 10 922 4 8 192 5 6 553 6 5 461 7 4 681 8 4 096 9 3 640 10 3 276 Start Stop datalogging To start Datalogging click on this button Default setting Stopped NOTE Any changes to the Data Log Programming form will RESET the datalogger RESET NOW Button This button will reset the Data Logger i e delete the records in the 2000 If the Data Logger was just received a RESET within 5 min utes of downloading will only delete the records just downloaded The 2000 will retain any data that was logged during the download period After 5 minutes have passed since the download clicking the RESET button will delete ALL records in the 2000 Chapter 4 Programming Downloading the Data Logger To view a Sensaphone 2000 s Data Log samples the unit s Data Logger must first be downloaded to your PC You must be on line with a unit to download its Data Logger Once you are online choose Functions from the main menu then select Datalogging You can also access the Data Log
99. providers allocate several megabytes of space on their server for their subscribers to place their own web pages as part of the internet service contract Contact your internet service provider for information Note that a typical Sensaphone web page only uses about 60K of storage space 87 Sensaphone 2000 User s Manual Sensaphone 2000 bu Web page Host Web page path Requirements The Web Page feature requires that you have a computer running Windows 95 98 ME NT or 2000 Internet providers which use proprietary software such as America OnLine cannot be used Your internet service provider must support File Transfer Protocol FTP Internet Access Settings Select your method of accessing the internet by clicking on the Internet icon from the Sensaphone Toolbar The Internet Options screen will appear The program supports two methods of accessing the Internet Dialup or Always On LAN connection DSL Cable modem etc Dialup If you connect to the internet using a dialup modem then select Dialup RAS from the Type menu Connection ww Retrys PB Timeout Mins g Internet Options Access tab Dialup RAS 88 Chapter 8 Web Page Creation Select the service provider you want to use from the PhoneEntry pull down menu Most users will only have one service provider set up through Microsoft Dialup Net
100. r and a particular pager s ID number by typing the letter upper or lower case It instructs Sensaphone 2000 to wait until a connection is made to the alphanumeric pager service s computer system before transmitting the ID number for a particular pager Example 1 610 555 4593 A 0504099 alphanumeric character password The dialing code is used ONLY for alphanumeric pager destinations and only if your particu lar pager system requires a character password This password may be required for Sensaphone 2000 to access the pager service s com puter system If required it is placed between the pager company s telephone number and the required character password in the dialout Chapter 4 Programming sequence by typing the letter C upper or lower case The character password must precede the pager ID number Example if character password required 1 610 555 4593 C 000000 A 0504099 pager company phone C character password A pager ID The alphanumeric character password is optional and is in general reserved for future services Length of the password when used may be different in some systems Consult your pager service for more information Call Zones Sensaphone 2000 is capable of assigning different destinations to specific calling groups zones to accommodate work shift schedules There are 4 Call Zones to choose from To include a destination in a Call Zone check the appropriate box To set up
101. r of Samples 32 768 Sampling Rate Programmable from 1 second to 200 hours All samples include date and time Communication Phone Line Connection RJ11 jack for connection to the public switched tele phone network pulse amp tone dialing Communication Types Voice Fax E mail modem alphanumeric pager numer ic pager Dialing Parameters Calls up to 32 destinations telephone numbers or E mail addresses 32 digit telephone numbers and 64 character E mail addresses Time between calls programmable from 10 seconds to 60 minutes Maximum number of calling rounds programmable from 1 to 100 Programmable call list per input Alarm acknowledgment via touch tones or callback Call progress monitoring to detect dial tone busy signals amp ringback 108 Appendix Engineering Specifications Modem Data throughput 14 400 bps 14 400 bps Fax Protocols V 32bis V 32 V 22bis V 22A B V 23 V 21 Bell 212A amp 103 Speech Technology 8 User recorded voice alarm messages 4 seconds each and 1 Identification message 5 seconds 53 seconds of pre recorded speech 2 7K Hz bandwidth selectable speech for units of measure Phone Line Surge Protection 275V Metal Oxide Varistor Programming Programming Connection RS232 DB9 Female DCE 38 400 baud Programming Method local or remote PC with Sensaphone 2000 Software for Microsoft Windows included Data Retention 2 years typical lithiu
102. rd This password allows you to use Touch Tone commands to both listen to and record the unit s voice messages To listen to a recorded alarm message 1 Press the key on your phone 2 Press the corresponding input number key 1 8 or press 9 to listen to the ID message Sensaphone 2000 will recite the corresponding message To record a message remotely 1 Press the key on your phone 2 For an input alarm message press the corresponding input number key 1 8 or press 9 to record the ID message After the beep say your message clearly The input alarm messages may be up to 4 seconds long The ID message can be up to 6 seconds long Sensaphone 2000 will beep at the end of the allotted time 80 Chapter 6 Operation Below is an example of a voice status report Hello this is 610 555 2000 ID number This is the Sensaphone 2000 in lift station 21 user recorded ID message Input 1 jockey pump 1 overload closed OK Input 2 jockey pump 2 overload closed OK Input 3 main pump overload closed OK Input 4 wet well level 8 9 feet OK Input 5 dry well sump pump Off OK Input 6 exit flow 746 9 gpm OK Input 7 wet well air temperature 54 4 degrees fahrenheit OK Input 8 waste grinder motor overload closed OK The electricity is On Battery voltage 6 8 volts OK Output is OFF Goodbye Auto Answer
103. red on a Touch Tone phone keypad in order to record voice messages Programmable range 0 999999 from 1 to 6 digits long Default setting 555 Slave ID This is the modbus address of the Sensaphone 2000 unit It is set by default and should not be changed unless you are using multiple units that might have the same and therefore conflicting ID numbers The Slave ID can be set to any number between and 247 It should never be set to 0 as this will keep you from communicating with the unit 43 Sensaphone 2000 User s Manual Passwords This command allows you to change Sensaphone 2000 s programming and status passwords You can only change these if you are on line and have logged on using the programming password INCOMING CALLS Rings Until Answer This is the number of times Sensaphone 2000 will let the phone ring before it answers an incoming call Programmable range 1 15 rings Default setting 1 ring Carrier Wait Time The Carrier Wait Time is the amount of time Sensaphone 2000 will wait for a modem connection when it receives an incoming call NOTE Do not set this parameter too short otherwise a modem connection may never be established Programmable range 10 60 seconds Default setting 35 seconds E mail Delivery Settings These parameters allow you to select between using the Sensaphone e mail service fee required and your own PC to deliver Sensaphone 2000 e mail If you have internet acce
104. report Once you receive the complete report enter the code to acknowledge the alarm and acknowledgment ID if chosen NOTE An alarm cannot be acknowl edged using a pulse rotary telephone TIP When Sensaphone 2000 is programmed to make calls to alphanumeric pagers make sure the intercall delay time is long enough to give the person carrying the pager some time to get to a phone to call the unit back Chapter 6 Operation Alarm Acknowledgment Automatic Max Calls Sensaphone 2000 has the ability to acknowledge itself by using the Max Calls function The unit keeps a count of the number of phone calls it makes for a particular alarm Once the number of calls made reaches Max Calls Sensaphone 2000 will acknowledge the alarm and stop the dialout process Acknowledgement ID The ID feature is useful to identify who has acknowledged an alarm when that acknowledgment was performed on a return call to the unit The feature allows the user to key in a two digit Touch Tone ID code right after entering the alarm acknowledgment code The ID code is then stored in the Event Log so that users would be able to identify who acknowledged the alarm For example A 2000 unit calls John s pager and leaves an alarm message then continues calling the pro grammed destination numbers John finally gets to a telephone and is the first to call in to the unit When he acknowledges the alarm he enters 555 21 The number 21 is John s Acknowledgment
105. rom the battery first Gently wiggle it off Step 6 Using needle nose pliers remove the connector with the red wire from the battery Step 7 Attach the connector with the red wire to the positive terminal of the NEW battery Step 8 Attach the connector with the black wire to the negative terminal of the NEW battery Step 9 Slide the battery in to the compartment and replace the cover Secure the cover with the two screws Step 10 Re attach the power cord and telephone line Step 11 Turn the Power Switch back on 22 Chapter 2 Installation Turning the Sensaphone 2000 on Thread the power supply cord through the strain relief ring next to the power jack and plug it in Then plug the transformer into a 115VAC 60Hz outlet The ring anchors the cord protecting the plug and jack Slide the power switch to ON to start the unit The System On LED should glow steadily Strain Relief Support Ring Electrical Jack Ne Sensaphone 2000 Rear View It is important to note that when the unit is turned off all program ming is retained in non volatile memory via the internal 3V lithium battery The rechargeable battery is not in use when the power switch is off TELEPHONE LINE Connect the Sensaphone 2000 s PHONE LINE jack to a standard 2 wire analog phone line The unit dials using pulse or tone with loop start only The Sensaphone 2000 will recognize ringer frequencies from 16 to 60 Hz and will operate with
106. ropped or the enclosure is damaged Sensaphone 2000 User s Manual 4 The unit doesn t function normally when you re following the operating instructions Avoid using a telephone other than a cordless type during an electri cal storm There may be a remote risk of electric shock from lightning Do not use the telephone to report a gas leak in the vicinity of the leak CAUTION To reduce the risk of fire or injury to persons read and follow these instructions 1 Use only the following type and size battey 6V 3 4AH sealed lead acid rechargeable battery 2 Do not dispose of the battery in a fire The cell may explode Check with local codes for special disposal instructions 3 Do not open or mutilate the battery Released electrolyte is corrosive and may cause damage to the eyes or skin It may be toxic if swallowed 4 Exercise care in handling the battery in order not to short the battery with conducting materials such as rings bracelets and keys The battery or conductor may overheat and cause burns FCC Requirements Part 68 The Sensaphone 2000 complies with Part 68 of the FCC rules On the back of the unit there is a label that contains among other information the FCC Registration Number and the Ringer Equivalence Number REN for this equipment You must upon request provide this information to your local telephone company The REN is useful to determine the quantity of devices that you may connect to your
107. rs on the form Status Level This parameter determines which messages will appear in the display on the Communication Status form There are eight lev els of messages Level 0 Messaging disabled Level 1 Adds significant events and errors Level 2 Adds modem events writes to unit amp file messages Level 3 Adds packet errors advanced modem mesages download messages Level 4 Adds notification of read from unit 32 Chapter 3 Communications Level 5 Adds packet data Level 6 Adds notification of input status polling Level 7 Adds polling packet data Packet Retries Information flows back and forth between Sensaphone 2000 and your PC in data packets Both automatically check for packet transmission errors When a bad packet is detected it gets sent again Packet Retries determines how many times a packet is sent before a communication error is logged Error Threshold Determines how many consecutive errors will result in a disconnect CPU Usage Level This parameter determines how much processor time is devoted to running the Manager 2000 program The value can be set between 0 and 9 where a setting of 9 allocates the high est amount of processor time to the Manager 2000 software If you will be running other programs concurrently with Manager 2000 you may want to set this parameter to a lower number 7 or 8 typically to provide additional processor time to other applications Note that set ting this value to a
108. rsonnel In addition destination 4 15 programmed Chapter 4 Programming to call the school s fax machine and is set as Alarm Call Mode Inform Sensaphone 2000 will call the mainte nance personnel as described above so that they can fix the boiler and will also send a fax to the school office informing them of the problem Important Destinations programmed as Alarm Call Mode Inform cannot acknowledge alarms Dial Type This is used to specify the type of call Sensaphone 2000 will make to a particular destination The available dialout types are Fax Voice E mail Pager Alpha Pager and Modem Fax This instructs Sensaphone 2000 to send a fax transmission to either a fax machine or a PC with the ability to receive a fax directly E mail This instructs Sensaphone 2000 to deliver a message to the E mail address programmed in the destination field NOTE For E Mail Dial Types only e mail addresses may be programmed in the destination field NOT tele phone numbers Sensaphone 2000 will contact an e mail host as designated on the System screen Numeric Pager This instructs Sensaphone 2000 to dial a numeric pager and leave the unit s ID number and alarm input numbers on the display This will happen automatically just by entering the pager s telephone number in the destination field If you want to change the information that is sent to your pager or you are having trouble receiv ing the page you ma
109. rt is sent to the destination If you are entering a fax destination be sure to use the name of person who you intend to receive the fax Destination The actual telephone number or e mail address Sensaphone 2000 dials to deliver its report or alarm message The Destination field can be up to 64 characters long for e mail addresses and 32 digits for all other Dial Types and may consist of numbers letters and special dialing codes Numeric Pagers The Sensaphone 2000 can send alarm messages to numeric pagers It will automatically send its telephone number and the alarm input number when dialing to a numeric pager All you have to do is enter 54 Chapter 4 Programming the telephone number of your pager Example 301 565 2300 Note If your pager service is answered by a voice prompted message you will need to enter additional pro gramming See the Special Dialing codes section below Alphanumeric Pagers The Sensaphone 2000 can dial alphanumeric pagers to send alarm messages The Sensaphone 2000 will send the unit description tele phone number input name and input value To program an alphanu meric pager destination enter the phone number followed by the letter A and then the pager ID Example 1 610 555 4593 A 0504099 E mail The Sensaphone 2000 can send alarm messages and reports via e mail For this to work you must designate an e mail host You can use your own computer as an e mail host or you can use the Sensapho
110. rtant system events with its built in Event Logger Each Sensaphone 2000 unit stores the last 500 system events System events include alarms incoming and outgoing phone calls and alarm acknowledgments See Appendix B for a com plete list of events stored by the Event Logger Once the Event Log is full the oldest record is overwritten by the newest Downloading the Event Logger To view Sensaphone 2000 s Event Log the unit s Event Logger must first be downloaded to your PC You must be online with the unit to download the Event Log Once you are online choose Functions from the main menu then select View Events You can also access the Event Logger from the Toolbar button labeled Events i The following event log form will appear Event Log Viewer x Available Units Event Types Query Times Event Log Viewer 65 Sensaphone 2000 User s Manual To download the Event Logger click Download Events Every time a unit s Event Logger is downloaded the Manager 2000 software adds the new information to that unit s database in your PC It also checks for and filters out duplicate Event Log records The downloaded Event Logger can then be viewed off line Viewing the Event Logger Once the Event Logger has been downloaded it can be viewed on the form called Event Viewer Below is a list of programming parameters for viewing the Event Logger Event Viewer x S
111. saphone 2000 DOES NOT speak a voice message It is expecting the call to be answered by a PC running Sensaphone Manager 2000 Windows software Once a connection is established the Sensaphone 2000 transmits the alarm information then hangs up Alarm Dialout Fax When dialing out to a destination programmed as Fax Sensaphone 2000 waits for the phone to be answered by a fax machine establishes a connection then faxes its alarm message IMPORTANT When dialing out to a phone number programmed as Fax Sensaphone 2000 DOES NOT speak a voice message It is expecting the call to be answered by a fax machine Once a connection is established the Sensaphone 2000 faxes the alarm information then hangs up Alarm Dialout E mail When dialing out to a destination programmed as E mail Sensaphone 2000 will call the e mail server as selected on the system programming screen Once connected the unit delivers its alarm mes sage to the E mail address programmed in the destination field IMPORTANT When dialing out to a phone number pro grammed as E mail Sensaphone 2000 DOES NOT speak a voice message It is expecting the call to be answered by an e mail server system Once a connection is estab lished the Sensaphone 2000 E mails the alarm message then hangs up 75 Sensaphone 2000 User s Manual ALARM ACKNOWLEDGMENT 76 Alarm Acknowledgment Voice Dialout Repeated below is the same example of what Sensaphone
112. sow uondnirojur eurruru ounnor 8 ensn sy yun OY jeu OS esneo Sururuojep NOA 151582 UONI STY pe1ejunooue sr ure qoud 3uaAe up 4 XIQN3ddV Appendix F Troubleshooting ZEZSA YSNOIY uorssos oui uo 95010 Ulojs s euoud 0 uorsuojxo E3ISIp JOU pue So euy o11M Z prepuejs e pojoouuoo oq jsnui 29 4145 pue JAHGOJA UO yoro woy uonoouuo uedo uo dmag suoneorunuruio oy uo 8 yoq WWO oSueq NO pu 440 Pras Imod 99 10 5908 GAT nun pem yoouuod 0 pu NO JM 39894 WU uo 1eu100 YO UD UOMA LIAA ou UO yoro 94 UO NOILNTOS Jamsue U0M pue TEZTSY ST yun ue pojoouuoo st 0002 euoudesueg oY INOK 10 st 1104 uiuo Suo1A ou es o Surmveorunuiuioo euoud uo st 0007 euoudesuegs ou 0007 1e8euejN AI jou soop SALTS au 3snvo uropoui Suisn 1ojnduroo sorunu
113. ss on your computer see Chapter 9 for information on setting up your computer as an e mail host Note that if you will not be sending e mail from your Sensaphone 2000 you can disregard this section e Select Use Default Server Phone if you will be using the Sensaphone e mail server e Select Custom Phone if you will be configuring your own computer as an e mail host Enter the telephone number of your computer in the space provided This is the number the 2000 will call when it needs to send an e mail 44 Chapter 4 Programming INPUTS The Sensaphone 2000 monitors 8 universal inputs power and bat tery condition You must be on line with the unit to program the Input parameters Once you are on line choose Program from the main menu then select Inputs You can also access Input programming from the Toolbar button labeled Inputs 8 Ls There are 3 tabs on the Inputs form Status Alarm Programming and Configuration Status tab The Status tab shows the name value units of measure status alarm state and Min Max values for all of the inputs Inputs for Plant 111 Oak amp Pine St 2 p 1 Status ip 2 Run Time 4 g Temp en Fuel Level ia Security System e Inputs Status tab Listed below is a description of the information found on the Status tab of the Inputs form Input Name This field will allow you to type in a 16 character description for e
114. t Up 84 Programming 48 54 67 68 69 Datalogging 60 Downloading 63 Inputs Being Logged 62 Interval 61 RESET NOW Button 62 Start Stop datalogging 62 Use Start Time 61 Viewing Off Line 63 Viewing On Line 63 Export 65 Print 65 Destinations Alarm Call Mode 58 Disabled 58 Inform 58 Until Acknowledged 58 Call Zones 57 Destination Field Alphanumeric Pagers 55 E mail 55 Numeric Pagers 54 55 Dial Type 59 Intercall Delay 60 Name 54 Send Report 60 Special Dialing Codes 55 Alphanumeric Pager Dialing Codes 56 Event Logger 65 Downloading 65 Query Times 67 Resetting 67 Unit selection 66 Viewing 66 INPUTS 45 Alarm Programming tab 49 50 Alarm High Limit 49 Alarm Low Limit 49 Call List 50 Enable Disable 50 Inputs Name 49 Recognition Time 50 Reset Time 50 Clear Alarms 46 Configuration tab 47 Calibration 48 Input Type 47 Table Low amp Table High 47 Input Name 45 Min amp Max 46 State 46 Status 46 Status tab 45 Value 45 Monitors 51 Bar Reading 51 Contact Status Monitor 53 Displaying Input Monitors 51 Gauge Reading 52 New Units 36 Index Reports Current Status 68 Data Logger 68 Interval 69 Use Start Time 69 System Identification 41 Access 43 44 Clock 42 Dialout Settings 42 43 Incoming Calls 44 Unit Description 41 R RS232 Pin Assignment 113 5 2000 18 Communicating With 38 Local 38 Modem 38 Off line 39 To create a Data File 39 40 To delete a Data File 4
115. tion Mode 4 Click on Connect Your PC will connect locally to the Sensaphone 2000 unit If a local connection is not established see the Troubleshooting section of this manual Modem Communication For Remote communication you must have a modem and a telephone line connected to your computer 1 Click the Open button on the Toolbar The Open Connection form will appear 2 Choose the unit you want to connect with from the text box 38 Chapter 4 Programming 3 Select Modem Connection Mode 4 Click Connect Your PC will instruct the modem to dial the Sensaphone 2000 unit using the phone number from the Unit Data form The Sensaphone 2000 will answer the call and establish a connection with your modem If a remote connection is not established see the Troubleshooting sec tion of this manual Off line Communication Off line communication provides a method of viewing the program ming in a unit without being connected You can also query view or print information from the Data Logger or Event Logger while off line For Off line communication you must have a data file saved for the unit selected This can only be created after you have finished programming a unit while on line and saved the programming The Manager 2000 software will prompt you to save when you exit or you can save by clicking File gt Save Data from the menu bar A File Save box will appear so that you can enter a file name for that unit
116. understanding of the system and keep it as a reference Sensaphone 2000 User s Manual Chapter 2 Installation This chapter provides information to install the Sensaphone 2000 Please read the entire chapter before starting OPERATING ENVIRONMENT The Sensaphone 2000 should be mounted and operated in a clean dry environment The unit is microprocessor controlled and as a result it should not be installed near devices that generate strong electro magnetic fields Such interference is typically generated by power switching equipment such as relays or contactors A poor operating environment may result in unwanted system resets and or system lockup The temperature range the unit can operate in 15 32 F to 122 F 0 C to 50 C If the unit needs to operate below freezing a strip heater should be installed nearby MOUNTING THE UNIT When you receive the unit carefully remove it from the box Mounting tabs with holes are provided on the left and right sides of the enclo sure see figure below Mount the unit in a position that allows easy access to the input terminal block battery compartment on off switch and the programming port Also there must be a power outlet and telephone jack close to the unit CAUTION The Sensaphone 2000 is a sensitive electronic device Personnel and work area should be grounded before coming into contact with this device Do not install the Sensaphone 2000 near strong electrostatic electromagnetic
117. unit the ability to seize the telephone line when it needs to dial out For example if an emergency occurs which puts the 2000 in alarm mode the unit will be able to dial out even if a telephone has been left off the hook To the right of the PHONE LINE jack is another labeled PHONE EXT This jack can be used to share a phone line with other devices telephone fax machine modem and to give the 2000 priority in the event of an emergency To make use of this feature you must have all the extension devices originate from the PHONE EXT jack Whenever the unit must make an alarm phone call the unit will disconnect any current phone calls and seize the line for its own use The unit will continue to seize the line until the alarm has been acknowledged INPUT CONFIGURATION 24 The Sensaphone 2000 can accept analog and digital inputs over the range 0 5VDC It can also accept current from 4 20mA transducers The input load for current transducers is 220 Ohms To set the input configuration adjust the jumpers located just below the terminal block Needlenose pliers are recommended for moving shunts There is one for each input so that each input can be individu ally configured For thermistors N O N C normally open normally closed dry contacts run time and pulse count set the jumper to the left marked TMP DRY For current transducers set the jumper to the right marked 4 20mA For 0 5 VDC transducers remove the jumper or simpl
118. urrent Status 2 arces ER ERES 68 Data 68 Use 69 Report 69 Chapter 5 Status Report and Voice Messages 70 Playing Recording Messages using the Voice Record JdCK s da eels UN re RV Win ee eae 70 Local Status 71 Status Reports ore RA vere ees ee RS 71 Chapter 6 Operation 73 PART ONE ALARM DIALOUT AND ACKNOWLEDGMENT 73 Alarm Recognition 73 Alarm 73 Dialout Note Call 73 Alarm Call Mode Until Acknowledged vs Inform 73 Alarm Dialout Voice 74 Alarm Dialout 74 Alarm Dialout Alphanumeric Pager 74 Alarm Dialout Modem 75 Alarm Dialo t 75 Alarm Dialout 75 ALARM ACKNOWLEDGMENT 76 Alarm Acknowledgment Voice Dialout 76 Alarm Acknowledgment Beeper Dialout 76 Alarm Acknowledgment Alphanumeric Pager Dialout77 Alarm Acknowledgment Automatic Max Calls 79 Acknowledgement 10 79 PART TWO R
119. use the unit to make alarm dialouts on an input low condition 0 5V 4 20mA and Temperature Programmable range 99 999 9 to 99 999 9 Default setting 0 Pulse Count and Run Time Accumulator N A Alarm High Limit This is the value which will cause the unit to make alarm dialouts on an input high condition 0 5V 4 20mA and Temperature Programmable range 99 999 9 to 99 999 9 Default setting 100 Pulse Count and Run Time Accumulator Programmable range 0 to 999 999 49 Sensaphone 2000 User s Manual 50 Default setting 1 000 NOTE Regarding thermistors the actual programmable range will depend upon the type of thermistor as follows 2 8K thermistor temperature range from 125 F to 124 F 87 C to 51 C 10K thermistor temperature range from 90 F to 200 F 68 C to 93 C Recognition Time This is the time required for an out of tolerance condition to become an alarm The input must remain above or below the alarm limit con tinuously for the entire time in order to become an alarm 0 5V 4 20mA and Temperature Programmable range 0 seconds 270 minutes Default setting Inputs 1 8 3 seconds AC Power Programmable range 0 seconds 270 minutes Default setting 5 minutes Pulse Count and Run Time Accumulator N A Call List Click this button to display the list of destinations the unit will call to deliver an alarm message for each input Sensaphone 2000 will call the destinat
120. ut values in real time through the local port or on line via modem Programming Interface Manager 2000 Windows programming software is included to allow quick and easy access to all of the unit s programmable parameters Sophisticated features such as realtime input monitoring graphical bar and gauge displays polling of multiple units and a database to store and query data logger information all combine to provide a complete monitoring system Internet options for creating web pages and deliv ering e mail are also included The Programming and Operation chap ters provide step by step instructions on how to use all of the unit s features Technical Support If any questions arise upon installation or operation of the Sensaphone 2000 please contact Sensaphone Technical Service Department at the number shown below and have the following information Date of purchase Serial number Technical support is available from 8 00 AM to 5 00 PM EST SENSAPHONE 901 Tryens Road Aston PA 19014 Phone 610 558 2700 FAX 610 558 0222 www sensaphone com e mail support sensaphone com Chapter 1 Introduction About This Manual This manual comprises the instructions and commands necessary to install and program the Sensaphone 2000 Additional summary and application chapters are included to help you speed programming and to understand Sensaphone 2000 s features You should thoroughly read this manual to establish a basic
121. ve the unit s programming on your computer for backup purposes You must save this programming information in order to view the programming off line for any unit Once you save the programming for a particular unit you may copy the same information into another unit if desired A default program ming file defaults s2k is included in case you want to restore the unit to factory default settings SETTING UP NEW UNITS 36 When a new unit is added you will be prompted to fill in a Unit Data form This form holds the unit s description and phone number as well as password information Sensaphone 2000 features two level password access one for programming and one for status Status only access allows you to view input values and programming but does not allow you to change any parameters This is useful if you want to allow multiple users to view the information for this unit but do not want them to be able to change anything If this is the first time the unit is being accessed you must set up both passwords When other users add this unit to their computer you can give them the status password and or the programming password depending on your requirements When logging in using the status password the software will automatically send the password during the initial con nect sequence When logging in using the program password you will be prompted to enter the password after connecting You may also allow the software to automatically l
122. working MDN and so will only have one choice in the pulldown menu Note You must have your MDN internet account Username and Password saved in order for the Sensaphone 2000 software to automatically log in Select the number of times the software will attempt to dial up to your internet provider If the number of Retrys is reached then the software will abort the current process Set the Timeout to the amount of time allocated to deliver an e mail or web page including retries If this time is exceeded the software will abort the call Always On LAN etc If your internet access is available all of the time continuously then choose Always On LAN etc for your access type Here since the connection is continuous once established the options are limited to number of retries and timeout rane P E x Cancel wv OK Internet Options tab Always On HTML Web Page formatting The Sensaphone 2000 web page that is created can be programmed to refresh automatically updating the data at specific intervals It will also contain a top and bottom Sensaphone logo which can be changed based on your preferences In addition you can have the logos be active links to other world wide web addresses The web page can be created in both HTML and WML formats The WML format is spe cifically for use with internet capable cell phones The HTML WML tab is where you specify these elements of your page 89 Sensaphone 2000 Us
123. xo OY JO JUNOW puojxo 10 10J oui uonrusoood IY UIMOYS NOILNTOS HOUS AIOA ay JOUS 00 SI STY JJ oquinu jxou uou pue oui 99 WoYs 00 18 souin oy 20102 01198 SI ZULO e 810 JOU soop uorjpuoo wje uy Suo 00 st eur 8 2 3snvo Asnq skemye syi osneooq eui uo 198 j ugo pu qmo erp 0007 euoudesuegs oy 7 IN3180ud 117 Sensaphone 2000 User s Manual Aressooou se 105095 ooe do1 1o pue 1osuos INOA Jo SAINI 9200161891 SA oJnje1oduioj ou FA uonrsod 1991109 0 JUNYS ou IAOW 3991109 pu JLISA BULIM ooe do1 10 pue 105 uos 03 SAM oururexq S epour o qe doooe 10 SAINI 9200381891 SA o1njeoduiog oy s ous xipuoddy qe eu 1nooo sSurpeo1 j5o1100ut 1991109 Sursn no yey dINs jsnui o qe reA sod e1oAoS YO Jo odAy 85 o qneduiroo st Q007 euoudesuoeg ou uonrsod jXG d A L oY pojeisut jou st ed yndur Suns 10 5
124. xplaining the problem 4 Ship your package to the address below SERVICE DEPARTMENT Sensaphone 901 Tryens Road Aston PA 19014 5 Ship prepaid and insured via UPS or US Mail to ensure a traceable shipment with recourse for damage or replacement 123 Sensaphone 2000 User s Manual Index A Alarm Acknowledgment Acknowledgement ID 79 Alphanumeric Pager Dialout 77 Automatic Max Calls 79 Beeper Dialout 76 Voice Dialout 76 Alarm Dialout 73 76 80 Alarm Dialout Alphanumeric Pager 74 Alarm Dialout Beeper 74 Alarm Dialout E mail 75 Alarm Dialout Fax 75 Alarm Dialout Modem 75 Alarm Dialout Voice 74 Call Progress 73 Notification 73 Recognition 73 Until Acknowledged vs Inform Until Acknowledged 73 C Call In Status Auto Answer Mode 81 Voice Mode 80 Canadian Department of Communications vi Important Safety Instructions in E E Mail Server Option 95 95 98 96 99 Frequently Asked Questions 97 98 Programming Auto Answer Mode 97 the E Mail Telephone Number 96 Requirements 95 124 F FCC Requirements iv INPUT CONFIGURATION 24 INSTALLATION 20 21 26 MOUNTING THE UNIT 20 OPERATING ENVIRONMENT 20 POWER SURGE PROTECTION 21 Battery Backup 21 TELEPHONE LINE 23 Line Seizure 24 Messages Voice amp Status 70 71 Playing Recording with Voice Jack Status Report 71 72 Polling Changing the Schedule 86 Deleting 86 Polling Results 85 Setting Up a Polling Schedule 82 General Se
125. y hang it off one pin for storage purposes See the figure below Chapter 2 Installation NO NC dry contact thermistor run time and pulse count 4 20mA transducer 0 5VDC transducer TMP DRY 4 20MA WIRING SENSORS AND TRANSDUCERS Thermistors The unit will accept 2 8K and 10K thermistors These should be wired to an input terminal and the adjacent ground terminal For compatible thermistors check the thermistor data in the appendi ces 2 8K Thermistor temperature range 125 F to 124 F 87 C to 51 C 10K Thermistor temperature range 90 F to 200 F 68 C to 93 C Dry Contacts Only contacts which have no voltage or current applied may be used Connect the contact to an input terminal and an adja cent ground terminal Do NOT try to monitor a contact that switches 120VAC This will permanently damage the unit 4 20mA 4 20mA transducer requires you to have an external DC power supply for the transducer Make sure the input is configured for 4 20mA Connect the positive wire of your transducer to the positive terminal of your DC power supply Connect the negative terminal of the trans ducer to an input terminal on the Sensaphone 2000 Connect the nega tive terminal from your power supply to the adjacent ground terminal on the 2000 25 Sensaphone 2000 User s Manual Input Terminal Input Terminal 0 5V sensor 4 20mA Transducer 0 5V Sensor Dry Contact Sensor Input Termi
126. y use the special dialing codes to customize the dialout to your pager NOTE When dialing to a numeric pager it is sometimes necessary to combine codes Certain pager systems vary and you must adjust accordingly To test your pager system use an extension telephone on the same line as the SENSAPHONE 2000 unit and listen in during the Sensaphone 2000 s dial out to confirm that your pager service is reached without a problem If you must add a pause use the letter P to insert a two second pause wher ever necessary Alpha Pager This instructs Sensaphone 2000 to deliver a text mes sage to an alphanumeric pager Modem This instructs Sensaphone 2000 to call a modem attached to a computer running Manager 2000 software The software must be in Answer Mode 59 Sensaphone 2000 User s Manual When the Manager 2000 software receives the alarm call it will download the unit s Event Log execute an alarm query and display the result on the screen You may also have the computer print a copy of the alarm event as well as play a recorded message when an alarm is received See Configuration followed by Options from the Main Menu for more information Important The Unit Description on your computer must match the Unit Description stored in your Sensaphone 2000 for Alarm and Report call in features to work properly Intercall Delay The intercall delay is the amount of time Sensaphone 2000 will wait after completing a call befor
127. you from the Sensaphone 2000 when there is no mouse movement for the duration of time you specify The range is minute to 24 hours and the default when you turn on this feature is 1 hour In the section titled Incoming Alarm Notification you can enable a feature which will play a WAV file when an alarm is received and you can also choose to print alarms A WAV file is a recorded audio mes sage that Windows can play through your sound card To make a WAV 34 Chapter 3 Communications file play when an alarm is received check the box labeled Audible Notification of Incoming Alarm Call A default sound file is included called S2KAlarm wav which says Sensaphone 2000 Alarm exists You can click the P ay button arrow to preview the sound file If you would like to select a different WAV file click the button and locate another If you do not have a sound card you can choose to have your computer beep instead by checking the Beep PC Speaker option You can also elect to have incoming alarm information print out automatically by checking the Print Event Log button 35 Sensaphone 2000 User s Manual Chapter 4 Programming The Sensaphone 2000 software provides access to all of the unit s programming through point and click menus The unit can be pro grammed either locally through the serial port or remotely via modem When you are finished programming the Sensaphone 2000 Windows software provides the option to sa

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