BENQ FP241WZ 24 Wide-Screen LCD Monitor User Manual
Contents
1. How to adjust your monitor 27 Hot key mode The monitor keys perform as hot keys to provide direct access to particular functions whenever the menu isn t currently displaying on screen Brightness hot key Press the key to display the Brightness indicator Further press the key to 20 Cc increase or the key to decrease the screen brightness and press the MENU key to exit Contrast hot key Press the Y key to display the Contrast Contrast P a 20i indicator Further press the key to increase or the Y key to decrease the screen contrast and press the MENU key to exit PIP hot key Press the Enter key to activate the picture in picture display and select the picture in pic ture display source Pressing this key continually allows you to switch between the video input sources or turn the PIP function off INPUT DVI When the messages of the desired input source displays release the key to set the PIP input source The message will last around 3 seconds The setting will take effect immediately CF This command can bring up a window from a second image source Thus you can watch images from 1 computer graphic PC video source D sub DVI HDMI or Component and 1 video source Composite or S video The PIP function will not allow for 2 computer graphic PC video sources or 2 video sources to perform PIP ks z Q HDMI short for High Definition Multi2. the crispness of the display and press the Y key to have softness effect on the display Color Press ENTER to enter the Color menu Normal Allows video and still photographs to be viewed with natural coloring This is the factory default color Bluish Applies a cool tint to the image and is factory pre set to the PC industry standard white color Reddish Applies a warm tint to the image and is factory pre set to the news print standard white color How to adjust your monitor Press the or Y keys to select this option User Mode Tailors the image color tint The blend of the Red Green and Blue primary colors can be altered to change the color tint of the image The default start setting is 50 Decreasing one or more of the colors will reduce their respective influence on the color tint of the image e g if you reduce the Blue level the image will gradually take on a yellowish tint If you reduce Green the image will become a magenta tint Press the or Y keys and the ENTER key to select Red Green or Blue Then use the or Y keys to make the color adjustments e Red 0 to 100 e Green 0 to 100 e Blue 0 to 100 Press MENU to leave the Color menu Reset Color Resets the User Mode custom color settings to the factory defaults Press the or Y keys to change the settings e Yes e No How to adjust you
3. 28 Mainmenu mod sninen nisar iaaa Eins 31 Troubleshootitg iniciita vis siunverswechvovvssdndds sess terscousecasssiavevounsandursteesadantanns 42 Frequently asked questions FAQ uniundyunten irinin 42 Need more help ccavosSpngneevan a aE EE ES E AEEA AAEE EES 43 Su upport d PC Vian OS tcc sadassnrecens haseaarin ees cdeatatedbs de dacs KE KASESE SS SIESS ESS EET 44 Specifications sais siscacircctieichuisscachuleducesiuacusia tauiaansuahaponeedinsadanad enaunedsnedeouseneropoaiaeiescivedeenesiesds 45 Table of Contents 3 1 Getting started Your FP241WZ will provide the optimal display performance of the video resolution standard of 1920 x 1200 Please ensure that your graphic card supports the resolution of 1920 x 1200 When unpacking please check you have the following items If any are missing or damaged please contact the place of purchase for a replacement BenQ LCD Monitor Monitor Stand Quick Start Guide CD ROM Power Cord Picture may differ from product supplied for your region 4 Getting started Signal Cable D Sub Signal Cable DVI D optional USB cable Web Camera Unit optional O00 Y l 4 Q Consider keeping the box and packaging in storage for use in the future when you may need to transport the monitor The fitted foam packing is ideal for protecting the monitor during transport Getting started 5 2 Getting to know your monitor Fron
4. Adjusting the monitor height and angle ssessessssssssesesssesesesesesesssssseseseseseseseseseseseseses 12 Rotating the monitor optional s ssssssssssssssssssssesesesesesesesesesesesesesesesessssesesesesesesesese 13 Getting the most from your BenQ monitor s ssssessssssesesessesesesseseseseseeseseseoresesesseseseseeseses 16 How to install the monitor on a new computer ssessssssssssesesesesesesesesesssessssesesesesesese 18 How to upgrade the monitor on an existing Computer e esseessseresesessssesssesesesesesese 19 How to install on Windows XP system ssssssssssssssseesssesesesesesesesesesesesessseseseseseseseses 20 How to install on Windows 2000 system sssssssssssssssssssesssesesesesesesesesesesssessesesesesesesese 21 How to complete the Windows Upgrade Device Driver Wizard s ssssssssssssesssssses 22 How to adjust the screen resolution s sessssssssessssesessssssesesssresesessesrsestssesesesesnesesesssseseseesenes 23 How to adjust the screen refresh rate s ssssesessssesesesessesesesresesessesssesesseseseseenesesesseseseseseses 24 Pict re optimizat OD oe aa ata aa aao chases ases a e SE iesite EE EE e aE a 25 How toadjust y ur MONOT sireiisiisrssresoienaiisieii derininde ieies ras asara hia OTi Sie eSis 26 Th control panel gondosssedacoden annae a aa a aa A Aaa 26 On Screen Display OSD menu structure seisssisisiessvsiatarerisatancvaandansasnatangnsteiasanenioats 27 Hot key mode ian uc tienes eatiuc cians nenene naan aa a aa i
5. Click Start Settings Control Panel Display The Display Properties window will display 2 Click the Settings tab and the Advanced button The Advanced Display Properties window will display 3 In Windows 2000 click the Monitor tab and the Properties button The Monitor Properties window will display 4 In Windows 2000 click the Driver tab and the Update Driver button The Upgrade Device Driver Wizard will display See How to complete the Windows Upgrade Device Driver Wizard on page 22 Getting the most from your BenQ monitor 21 How to complete the Windows Upgrade Device Driver Wizard 1 Load the BenQ LCD Monitor CD ROM which came with your monitor Insert the CD ROM into a CD drive on the computer you attached the monitor to The autorun User s Guide language selection page will display in your web browser You can select a language and view the online version of this manual from the next window You could then print it out for reference if you wish to work off line When you re ready Cancel the browser as it is not required for the Windows Upgrade Device Driver Wizard 2 Launch the Windows Upgrade Device Driver Wizard and click Next 3 Check the option Display a list of known drivers and click Next 4 Click the Have Disk button The Install From Disk window will display 5 Click the Browse button and navigate to the BenQ LCD Monitor CD ROM This is the CD you loaded in step 1 above The CD Drive will have a
6. as compatible and recommended only for Windows 2000 and Windows XP Operating System OS The BenQ LCD Monitor driver for your model may well function perfectly with other versions of Windows however as at the time of writing BenQ has done no testing of this driver on other versions of Windows and cannot guarantee its operation on those systems Installing monitor driver software involves selecting an appropriate information file inf on the BenQ LCD Monitor CD ROM for the particular model monitor you have connected and letting Windows install the corresponding driver files from the CD You need only steer it in the right direction Windows has an Upgrade Device Driver Wizard to automate the task and guide you through the file selection and installation process See e How to install on Windows XP system on page 20 e How to install on Windows 2000 system on page 21 Getting the most from your BenQ monitor 19 How to install on Windows XP system l Open Display Properties The quickest shortcut to Display Properties is through the Windows desktop Right click the desktop and select Properties from the popup menu Alternatively the Windows menu to Display Properties is located in Control Panel In Windows XP version Control Panel is located directly under the main Start menu item The menu options displayed will depend upon which type of view is selected for your system e Under the Classic view click Start Control Panel D
7. driver on the CD appropriate to your monitor model in this case BenQ FP241W7Z in the location d Driver BenQFP241W2Z inf or similar C7 The drive letter for your CD drive may differ from the example above depending upon your system it may be D or E or F etc 20 9 10 11 Select single click the file named BenQ FP241WZ on the CD and click the Next button This will copy and install the appropriate monitor driver files to your computer Click Finish This will close the wizard and return you to the Monitor Properties window now renamed BenQ FP241WZ Properties Click Close OK and OK This will close the Display Properties windows You do not need to restart Windows XP as the BenQ LCD monitor drivers will operate immediately with no further action required by you Getting the most from your BenQ monitor How to install on Windows 2000 system You do not need to follow this instruction if you are installing onto a computer which has a Windows XP or later version system In that case see the instructions at How to install on Windows XP system on page 20 1 Open Display Properties The quickest shortcut to Display Properties is through the Windows desktop Right click the desktop and select Properties from the popup menu Alternatively the Windows menu to Display Properties is located in Control Panel In Windows 2000 version Control Panel is located under the Settings menu item
8. extend the stand to the maxi y mum extended position If the monitor is locked at the lowest position you have to press Lock down release button on the bottom rear of stand to extend the stand to the maximum extended posi tion gt The stand should be vertically extended to allow the monitor to rotate from landscape to portrait mode Then tilt the monitor 2 Rotate the monitor 90 degrees clockwise as illustrated A To avoid the edge of the LCD display hitting the monitor base surface while it is being rotated do tilt and extend the monitor to the highest position before you start to rotate the display 14 How to assemble your monitor hardware 3 Adjust the monitor to the desired viewing angle How to assemble your monitor hardware 15 4 Getting the most from your BenQ monitor 16 Monitors and USB hubs Your BenQ FP241WZ LCD Monitor is a modern state of the art device It not only utilizes the latest LCD display technology currently available it contains a built in 3 port USB 2 0 hub Using only one USB 2 0 port on your computer freeing the others up for other uses the built in hub provides close handy easy to use access for your USB devices You could use the USB hub to plug in your USB keyboard USB mouse and USB web camera all at the same time if you wish Or if you connect your keyboard and mouse directly to your computer you could use the USB ports on the monitor for connection to your digi
9. frequency timing to synchronize with the analog input video signal Not applicable to a digital input signal See also Picture optimization on page 26 Phase Adjusts the pixel clock phase timing to synchronize with the analog input video signal Not applicable to a digital input signal See also Picture optimization on page 26 Press the or Y keys to adjust the value 0 to 100 0 to 100 0 to 100 0 to 63 How to adjust your monitor 33 34 Picture menu Brightness Contrast Sharpness este ea 1 Press the MENU key to display the main menu 2 Pressthe or Y keys to select PICTURE and then press the ENTER key to enter the menu 3 Press the or Y keys to move the highlight to a menu item and then press the ENTER key to select that item 4 Press the or Y keys to make adjustments or selections 5 To return to the previous menu press the MENU key Item Function Operation Range Brightness Adjusts the balance Press the key to increase 0 to 100 between light and dark the brightness and press the shades Y key to decrease the brightness Contrast Adjusts the degree of Press the key to increase 0 to 100 difference between the contrast and press the darkness and lightness Y key to decrease the contrast Sharpness Adjusts the clarity and Press the key to improve 1 to5 visibility of the edges of the subjects in the image
10. is where you can change the screen resolution area and color See How to adjust the screen resolution on page 24 for details 14 Click OK This will close the Display Properties window and if you made any changes to the screen resolution Windows 2000 will prompt you for confirmation to effect the changes and further confirmation to accept the changes Click OK and Yes respectively 22 Getting the most from your BenQ monitor 5 How to adjust the screen resolution Due to the nature of liquid crystal display LCD technology the screen resolution is always fixed The best possible picture for your FP241 WZ is achieved with a resolution of 1920 x 1200 This is called Native Resolution or maximal resolution that is the clearest picture Lower resolutions are displayed on a full screen through an interpolation circuit Image blurring across pixel boundaries can occur with the interpolated resolution depending upon the image type and its initial resolution C7 To take full advantage of LCD technology you should select the native resolution setting of 1920 x 1200 on your PC screen resolution setting as described below Be aware that not all PC video cards provide this resolution value If your doesn t check with the video card manufacturer s website for an updated driver for your particular model PC video card which supports this resolution Software video drivers are often updated and available for new hardware video resolutions If
11. mode AMA Z Senseye demo Power management Max power consumption Standby power consumption VESA DPMS EPA lt 95 Watt without USB port lt 1 Waitt p q This product comply with ENERGY STAR RA Program Requirements Computer Monitors Version 4 0 Input signals Synchronization RGB analog 0 7 Vpp 75 Ohm positive DVI D Composite Component S Video HDMI TTL separate signal connection 15 pin mini D sub cable Temperature operating Air humidity operating 0 C 40 C 10 90 Certifications TCO 03 TCO 06 TUV Ergonomics TUV GS FCC Class B ISO 13406 2 VCCI CB Report CE C Tick BSMI Fimko GOST CSA CCC MIC Specifications 45 46 Operating voltage Automatic switched mode power supply 100 240 V 50 60 Hz Tilt down up 5 20 Swivel left right 45 45 Height adjustment 150 mm Pivot 0 90 clockwise Dimensions H x W x D 567 x 474 2 x 248 4 mm Weight 10 6 kg Accessories BenQ Web Camera Response Time The time it takes to switch a pixel off and then on and then off again or from black to white and back to black A low response time is desirable for the display of moving images without ghosting The Response Time quoted for many LCD monitors is specific to transitions from black to white and back again it does not specify the time required to switch between the many gray levels or colors that make up an image Gray to Gra
12. the stand to the desired height The stand can be extended vertically up to 150mm If the monitor is locked in the down position press the Lock down release button on the bottom rear of stand to extend the monitor to a preferred height AAA ATTO 12 How to assemble your monitor hardware To adjust the monitor angle For comfortable viewing of images on the screen you may not only tilt the monitor upward to 20 degrees and downward to 5 degrees but also swivel the monitor to 45 degrees on either left or right direction Rotating the monitor optional Your LCD monitor also supports portrait viewing orientation allowing you to fit your specific desktop application without needing to scroll down Before rotating the display with a portrait viewing orientation please install the Pivot software from the attached CD first To install the Pivot software 1 Execute START _PIVOT EXE from the folder named Pivot on the attached CD 2 Follow the on screen instructions to install the software 3 After restarting your system you will see a Pivot Software Control icon displaying in the system tray Click on the icon and choose Rotate 90 degrees Ea to pivot the display To cancel this action choose Rotate 0 degree a 4 Turn the power off and keep following the steps below How to assemble your monitor hardware 13 To rotate the display 1 Fully extend the monitor and tilt it TA Gently lift the display up and
13. 3 71 53 128 00 IBMI 1280 x 1024 80 00 75 00 135 00 VESA 1280 x 1024 81 18 76 16 135 09 SPARC2 1600x1200 75 00 60 00 162 00 VESA 1920x1200 75 00 60 00 162 09 VESA e Image disruption may occur as a result of signal frequency differences from graphic cards which do not correspond with the usual standard This is not however an error You may improve this situation by altering an automatic setting or by manually changing the phase setting and the pixel frequency from the Display menu e To extend the service life of the product we recommend that you use your computer s power management function 44 Supported PC Timings 11 Specifications Display type Viewable diagonal Native maximum resolution Colors Contrast Brightness Response time Viewing angle left right up down FP241WZ 24 0 active TFT 611 32 mm 1 920 x 1200 16 7 million 1000 1 500 cd m2 16 ms 6 ms GTG 12 ms MPRT AMA Z Level 3 178 178 CR gt 10 Line frequency Image frequency 30 82 kHz Multi frequency monitor 56 76 Hz modes within these parameters Image diagnostics Controls Functions Digital OSD Technology i key automatic image setting 8 keys and i key Contrast brightness vert amp hor image position phase pixel clock color balance color palette multiple language OSD OSD position OSD lock input selection PIP input selection PIP adjustments picture
14. BenQ FP241WZ 24 Wide Screen LCD Monitor User Manual Welcome Copyright Copyright 2006 by BenQ Corporation All rights reserved No part of this publication may be reproduced transmitted transcribed stored in a retrieval system or translated into any language or computer language in any form or by any means electronic mechanical magnetic optical chemical manual or otherwise without the prior written permission of BenQ Corporation Disclaimer BenQ Corporation makes no representations or warranties either expressed or implied with respect to the contents hereof and specifically disclaims any warranties merchantability or fitness for any particular purpose Further BenQ Corporation reserves the right to revise this publication and to make changes from time to time in the contents hereof without obligation of BenQ Corporation to notify any person of such revision or changes Please follow these safety instructions for best performance and long life for your monitor Power Safety e The AC plug isolates this equipment from the AC supply e The power supply cord serves as a power disconnect device for pluggable equipment The socket outlet should be installed near the equipment and be easily accessible e This product should be operated from the type of power indicated on the marked label If you are not sure of the type of power available consult your dealer or local power company Care And Cleaning e Cleaning Al
15. IP Picture in Picture menu Input Size H Position V Position Contrast Sharpness D sub Medium 1 Press the MENU key to display the main menu menu 5 To return to the previous menu press the 2 Press the or Y keys to select PIP and then press the ENTER key to enter the 3 Press the or Y keys to move the highlight to a menu item and then press the ENTER key to select that item 4 Press the or Y keys to make adjustments or selections MENU key Item Function Operation Range Input Selects the video input for Press the or Y keys to e Composite PIP viewing window Use change the settings e S video this to change the input to OFF h iate t ene aid oe This command can bring or video cable connection up a window from a type second image source oe Thus you can watch PU images from 1 computer e DVI See also PIP hot key on graphic PC video source page 29 D sub DVI Component HDMI or HDMI and 1 video Component source Composite or S video The PIP e OFF function will not allow for 2 computer graphic PC video sources or 2 video sources to perform PIP Size Adjusts the size of the PIP Press the or Y keys to e Small window change the settings e Medium e Large H Position Adjusts the horizontal 0 to 100 position of the PIP window Press the or Y keys to V Position Adjusts the vertical adjust the value position of the PIP window How to ad
16. Windows designated drive letter like D or E or F Select the drive letter corresponding to the drive you put the CD into 6 Double click the folder labelled Driver The contents of the Driver folder will display 7 Click the Open button This will return you to the Install from Disk window and it will have entered the address to the BenQ LCD Monitor CD Driver folder into the field titled Copy manufacturer s files from The field will contain something like D Driver or E Driver or F Driver 8 Click the OK button This will return you to the Upgrade Device Driver Wizard 9 Select single click the file named BenQ FP241W2Z and click the Next button 10 Click Next This will copy the appropriate monitor driver files to your computer 11 Click Finish On Windows 2000 this will close the wizard and return you to the Monitor Properties window now renamed BenQ FP241WZ Properties Should you wish to do so this is where you can change the screen refresh rate and other monitor prop erties to suit your needs See How to adjust the screen refresh rate on page 25 for details 12 In Windows 2000 click Close This will close the BenQ FP241WZ Properties window and return you to the Advanced Display Properties window 13 In Windows 2000 click OK This will close the Advanced Display Properties window and return you to the Display Properties window Should you wish to do so this
17. also has faulty coloration this means one of the three primary colors is missing in the signal input Now check the signal cable connectors If any pin is bent or broken off please contact your dealer to get necessary support No image can be seen ls the prompt on the display illuminated in green If the LED is illuminated in green and there is a message Out of Range on the screen this means you are using a display mode that this monitor does not support please change the setting to one of the supported mode Please read Supported PC Timings on page 45 section Recommended mode is 1920 x 1200 60Hz Faint shadow from the static image displayed is visible on the screen e Activate the power management function to let your computer and monitor go into a low power sleep mode when not actively in use e Use a screensaver to prevent the occurrence of image retention Is the prompt on the display illuminated in orange 42 Troubleshooting If the LED is illuminated in orange the power management mode is active Press any key on the computer keyboard or move the mouse If that does not help check the signal cable connectors If any pin is bent or broken off please contact your dealer to get necessary support ls the prompt on the display not illuminated at all Check the power supply mains socket the external power supply and the mains switch The image is distorted flashes or flickers C7 Read the How to a
18. djust the screen resolution on page 24 section and then select the correct resolution refresh rate and make adjustments based on these instructions The image is displaced in one direction Read the How to adjust the screen resolution on page 24 section and then select the correct resolution refresh rate and make adjustments based on these instructions Need more help If your problems remain after checking this manual please contact your place of purchase or e mail us at Support BenQ com Troubleshooting 43 10 Supported PC Timings Incoming display mode Input timing Resolution Horizontal Vertical Pixel Comment Frequency KHz Frequency Hz Frequency MHz 640 x 350 31 47 70 08 25 17 DOS 720 x 400 31 47 70 08 28 32 DOS 640 x 480 31 47 60 00 25 18 DOS 640 x 480 35 00 67 00 30 24 Macintosh 640 x 480 37 86 72 80 31 50 VESA 640 x 480 37 50 75 00 31 50 VESA 800 x 600 37 88 60 32 40 00 VESA 800 x 600 48 08 72 19 50 00 VESA 800 x 600 46 87 75 00 49 50 VESA 832 x 624 49 72 74 55 57 29 Macintosh 1024 x 768 48 36 60 00 65 00 VESA 1024 x 768 56 48 70 10 75 00 VESA 1024 x 768 60 02 75 00 78 75 VESA 1024 x 768 60 24 74 93 80 00 Macintosh 1152 x 864 67 50 75 00 108 00 VESA 1152 x 870 68 68 75 06 100 00 Macintosh 1152 x 900 61 80 66 00 94 50 SUN 66 1152 x 900 71 81 76 14 108 00 SUN 1280 x 960 60 00 60 00 108 00 VESA 1280 x 1024 64 00 60 00 108 00 VESA 1280 x 1024 75 8
19. ease refer to the following pages e Display menu on page 33 Picture menu on page 35 Picture Advanced menu on page 37 PIP Picture in Picture menu on page 39 e System menu on page 41 How to adjust your monitor 31 Display menu Auto Adjustment H Position V Position Pixel Clock Phase 1 Press the MENU key to display the main menu 2 Press the or Y keys to select DISPLAY and then press the ENTER key to enter the menu 3 Press the or Y keys to move the highlight to a menu item and then press the ENTER key to select that item 4 Press the or Y keys to make adjustments or selections 5 To return to the previous menu press the MENU key C The current picture mode is displayed in the top right corner of the main menu See Picture Mode on page 37 to learn more information Item Function Auto Optimizes and adjusts the Adjustment screen settings automatically for you The i key is a hot key for this function When you connect a digital video output using a digital DVI cable to your monitor the i key and the Auto Adjustment function will be disabled Operation Range Press the ENTER key to select this option and make adjustment 32 How to adjust your monitor H Position Adjusts the horizontal position of the screen image V Position Adjusts the vertical position of the screen image Pixel Clock Adjusts the pixel clock
20. enter the menu If you notice a vertical noise like a curtain effect shimmering of vertical lines press the or Y keys to select Pixel Clock and press the ENTER key Then press the or Y keys to adjust the monitor until the noise disappears If you notice a horizontal noise press the or Y keys to select Phase and press the ENTER key Then press the or Y keys adjust the monitor until the noise disappears y P ys adj pp Picture optimization 25 8 How to adjust your monitor selon The control panel il Il i 7 y 1 Power Turn the power on or off 2 ENTER PIP key Enter sub menus and select items The key is also the hot key for activating the PIP Picture in Picture function and selecting a video input source for the PIP window Up key For Up Increase adjustment The key is also the hot key for Brightness Down key For Down Decrease adjustment The key is also the hot key for Contrast MENU EXIT key Activate OSD main menu and return to the previous menu or exit OSD Oy te OS Mode key Switch between different modes including Standard Movie Dynamics and Photo 7 Input Swap key Manually switch between different video signals that may be connected to your monitor for the main window or swap the input signals between the main window and the PIP window 8 AMA Z key Activate the AMA Z function It is recommended that you use this function speciall
21. ey continually to select an input source for the main window or swap the input signals between the main window and the PIP window when the PIP function is activated To specify the input source release the key when you see the message of the preferred input source which will be lasting for around 3 seconds The setting will take effect immediately INPUT DVI e When the PIP function is OFF select between the computer graphic PC video input sources and video input sources To specify the input signal release the key while the message displays The input signal messages will be displayed in sequence as below D sub A S video DVI t 4 The Computer Graphic PC Video input sources include D sub DVI Composite HDMI HDMI and Component while the Video input sources include aS Composite and S video Component e When the PIP function is ON select between various input sources of the current video type Computer Graphic PC video or Video for the main window The cycle will be performed in a specific sequence Keeping pressing the key will swap the current main window s signal source with the current PIP window s signal source To specify the input signal release the key while the message displays If the current main window source is from the Computer Graphic PC video input signals the input signal messages will be displayed in sequence as below D sub gt DVI m HDMI m Component m SWAP If the current main
22. has never had a monitor driver installed before This instruction is only suitable for a computer which has never been used before and for which the BenQ LCD Monitor is the first ever monitor to be connected to it C7 If you are adding the BenQ LCD Monitor to an existing computer that has already had another monitor connected to it and has monitor driver software installed you should not be following these instructions You should instead be following the instructions for How to upgrade the monitor on an existing computer 18 l voe e N Follow the instructions in How to assemble your monitor hardware on page 8 When Windows 2000 or later starts it will automatically detect the new monitor and launch the Found New Hardware Wizard Follow the prompts until it displays the option to Install Hardware Device drivers Insert the BenQ LCD Monitor CD ROM into a CD drive on the computer Check Search for a suitable driver for my device option and click Next Check the option for CD ROM drives uncheck all others and click Next Look to confirm that the wizard has selected the correct name of your monitor as BenQ FP241W2 and click Next Click Finish Restart the computer Getting the most from your BenQ monitor How to upgrade the monitor on an existing computer This instruction details the procedure for manually updating the existing monitor driver software on your Microsoft Windows computer It is currently tested
23. isplay e Under the Category view click Start Control Panel Appearance and Themes Change the screen resolution The Display Properties window will display Click the Settings tab and the Advanced button The Advanced Display Properties window will display Click the Monitor tab and select the Plug and Play Monitor from the list If there is only one monitor in the list it will already be selected for you Click the Properties button The Monitor Properties window will display If the driver provider is listed as BenQ and the model matches that of your new monitor the proper drivers are already installed and you need do nothing further Cancel out of these property windows However if BenQ is not listed as the manufacturer or the correct model is not currently shown you will need to continue with these instructions Click the Driver tab and the Update Driver button The Hardware Update Wizard will display Follow the wizard instructions noting the steps below Insert the BenQ LCD Monitor CD ROM into a CD drive on the computer Check the option Install from a list or specific location and click Next Check the option Search for the best driver in these locations and also check Search removable media then click Next Please wait while the wizard searches for drives and the BenQ LCD Monitor CD inserted in step 6 When completes the wizard should have found and selected the BenQ
24. just your monitor Contrast Adjusts the degree of Press the key to increase 0 to 100 difference between the contrast and press the darkness and lightness of w key to decrease the the images in the PIP aat window Sharpness Adjusts the clarity and Press the key to improve 0 to 100 visibility of the edges of the subjects in the images displayed in the PIP window the crispness of the display and press the Y key to have softness effect on the display How to adjust your monitor 39 40 System menu Informat Reset All DOE Item Input ion Function Selects the video input for the main window Use this to change the input to that appropriate to your video cable connection type See also Input Swap hot key on page 31 1 Press the MENU key to display the main menu 2 Press the or Y keys to select SYSTEM and then press the ENTER key to enter the menu 3 Press the or Y keys to move the highlight to a menu item and then press the ENTER key to select that item 4 Press the or Y keys to make adjustments or selections 5 To return to the previous menu press the MENU key Operation Range Press the or Y keysto Composite change the settings e S video e D sub DVI e HDMI e Component OSD Settings Press ENTER to enter the OSD Settings menu How to adjust your monitor Language Sets
25. media Interface is the first industry supported uncompressed all digital audio video interface between audio video sources and audio and or video monitors Being different from other connectors an HDMI connector can carry both video and audio signals via the same cable and transfer uncompressed digital audio and video for the highest image quality It supports digital televisions DTV set top boxes DVD players and DVD recorders etc The HDMI connector on your FP241WZ supports video source only 28 How to adjust your monitor e Ifthe input source of the main window is from the computer graphic PC video signals D sub DVI HDMI or Component you will cycle through the following messages indicating the video input sources for the PIP window INPUT Composite j INPUT S video PIP off and Exit 4 e Ifthe input source of the main window is from the video signals Composite or S video you will cycle through the following messages indicating the computer graphic PC video signals for the PIP window INPUT D sub INPUT DVI PIP off and Exit i INPUT Component lt _gj INPUT HDMI Mode hot key Press the key continually to switch between the 4 modes for the main window including MODE Standard Standard Movie Dynamics and Photo The setting will take effect immediately See also Picture Mode on page 37 How to adjust your monitor 29 Input Swap hot key Press the Input Swap k
26. necessary you may need to replace and update the PC video card hardware to be able to support the native resolution of the monitor 1 Open Display Properties and select the Settings tab You can open Display Properties by right clicking on the Windows desktop and selecting Properties from the pop up menu 2 Use the slider in the Screen area section to adjust the screen resolution Select the recommended resolution of 1920 x 1200 then click Apply Q If you select some other resolution be aware that this other resolution is interpolated and may not accurately display the screen image as well as it could do at the native resolution setting 3 Click OK then Yes 4 Close the Display Properties window How to adjust the screen resolution 23 6 How to adjust the screen refresh rate You don t have to choose the highest possible refresh rate on an LCD display because it is not technically possible for an LCD display to flicker The best results are obtained by using the factory modes already set in your computer There is a table with the factory modes in the specification section of this User Manual Supported PC Timings on page 45 Vly You can choose 60 70 and 75 Hertz but not 72Hz for the native resolution of 1920 x 1200 1 Double click the Display icon in Control Panel 2 From the Display Properties window select the Settings tab and click the Advanced button 3 Select the Adapter tab and select an appro
27. oftware or whether you are upgrading an existing installation which already has existing monitor driver software with a newer monitor In either case however the very next time you turn on your computer after connecting the monitor to your computer Windows will automatically recognise the new or different hardware and will launch its Found New Hardware wizard Follow the wizard instructions until it asks you to select a monitor model At that point click the Have Disk button insert the BenQ LCD Monitor CD ROM and select the appropriate monitor model Further details and step by step instructions for both an automatic new or upgrade existing installation follow See e How to install the monitor on a new computer on page 18 e How to upgrade the monitor on an existing computer on page 19 Getting the most from your BenQ monitor CF If you require a User Name and Password to login to your Windows computer you must be logged on as an Administrator or as a member of the Administrators group in order to install the monitor driver software Furthermore if your computer is connected to a network which has security access requirements network policy settings may prevent you from installing software on your computer Getting the most from your BenQ monitor 17 How to install the monitor on a new computer This instruction details the procedure for selecting and installing the BenQ LCD Monitor driver software on a new computer which
28. om acci dently falling out during use oGm mo e 00 5 Connect the USB hub cable Connect the USB cable between the USB socket on the rear of the monitor and a USB port on your computer 10 How to assemble your monitor hardware 6 Connect the power cable to the monitor Plug one end of the power cord into the socket labelled POWER IN on the rear of the monitor Do not connect the other end to an electric outlet just yet 7 Rotate the monitor back Rotate the monitor 90 degrees clockwise from the rear side as illustrated and adjust the monitor to a desired angle k Cd Q You should position the monitor and angle the screen to minimize unwanted reflections from other light sources 8 Route the cables via the cable holder Position the cables together and route them through the cable holder on the rear side of the monitor stand How to assemble your monitor hardware 11 9 Turn on the power Connect the other end of power cable to the nearby electric outlet Picture may differ from product supplied for your region Turn on the monitor by pressing the power key located at the top of the row of keys on the right edge of the monitor Turn on the computer too and follow the instructions in Section 4 Getting the most from your BenQ monitor on page 16 to install the monitor software Adjusting the monitor height and angle To adjust the monitor height Gently lift the display up and extend
29. priate refresh rate to match one of the applicable factory modes as listed in the specification table 4 Click Change OK then Yes 5 Close the Display Properties window 24 How to adjust the screen refresh rate 7 Picture optimization The easiest way to obtain an optimal display from an analog D Sub input is to use the 7 key function Press the i key to optimize the currently displayed image to the screen CF7 When you connect a digital video output using a digital DVI cable to your monitor the i key and the Auto Adjustment function will be disabled because the monitor will automatically display the best image wi Q Please ensure that the connected graphic card on your computer is set to the native resolution of the monitor 1920 x 1200 when you use the i key function If you wish you can always adjust the screen geometric settings manually using geometry menu items To assist you in this endeavour BenQ has provided a screen test image utility which you can use to check for screen color grayscale and line gradient display l me po Run the test program auto exe from CD ROM You could also use any other image such as the desktop of your operating system However we recommend that you use auto exe As you run auto exe a test pattern displays Press the i key on the monitor Press the MENU key to access the monitor On Screen Display OSD menu Use the or Y keys to select DISPLAY and press the ENTER key to
30. r monitor 35 36 Picture Advanced menu Picture Mode Senseye Demo AMA Z Item Picture Mode Standard ON Function Selects a picture mode that best suits the type of images shown on the screen e Standard for basic PC application e Movie for viewing videos e Dynamics for viewing landscape specific videos and playing games e Photo for viewing still images Press the MENU key to display the main menu Press the or Y keys to select PICTURE ADVANCED and then press the ENTER key to enter the menu Press the or Y keys to move the highlight to a menu item and then press the ENTER key to select that item Press the or Y keys to make adjustments or selections To return to the previous menu press the MENU key Operation Press the or Y keys to change the settings Range e Standard e Movie e Dynamics e Photo Senseye Demo Displays the preview of screen images under the selected mode from Picture Mode The screen will be divided into two windows the left window demonstrates images of Standard mode while the right window presents the images under the specified mode Press the or Y keys to change the settings ON e OFF How to adjust your monitor AMA Z Selects to activate AMA Z to reduce the ghosting effect on the dynamic images CF It is recommended that you use this function
31. sked questions FAQ The image is blurred Read the How to adjust the screen resolution on page 24 section and then select the correct resolution refresh rate and make adjustments based on these instructions How do you use a VGA extension cable Remove the extension cable for the test Is the image now in focus If not optimize the image by working through the instructions in the How to adjust the screen refresh rate on page 25 section It is normal for blurring to occur due to conduction losses in extension cables You can minimize these losses by using an extension cable with better conduction quality or with a built in booster Does the blurring only occur at resolutions lower than the native maximum resolution Read the How to adjust the screen resolution on page 24 section Select the native resolution Pixel errors can be seen One of several pixels is permanently black one or more pixels are permanently white one or more pixels are permanently red green blue or another color e Clean the LCD screen e Cycle power on off e These are pixels that are permanently on or off and is a natural defect that occurs in LCD technology The image has a faulty coloration CF7 It has a yellow blue or pink appearance Select MENU gt PICTURE gt Color gt Reset Color and then choose Yes in the Caution message box to reset the color settings to the factory defaults If the image is still not correct and the OSD
32. specially when you are viewing dynamic contents such as movies games etc Slight flicker on the screen may be noticeable in the case of viewing non dynamic object Please make the selection according to your needs Press the or Y keys to adjust the value The higher value the better the improvement in ghosting effect yet flicker may also be more noticeable with lower brightness on the image Choosing the level of 0 will turn AMA Z off 0 to 3 BenQ s AMA Z technology is introduced to well prevent you from ghosting or motion blur effects while viewing fast moving objects on your LCD monitor The solution to such a problem can be explored from two aspects one is from the LCD technology itself and the other is from human visual perception As the combination of AMA Advanced Motion Acceleration technology and BFI Black Frame Insertion technology AMA Z is not only in pursuit of achieving faster gray to gray response time so the faster pixel transition speed will improve the ghosting effect but by adopting the use of BFI technology the visual effect of motion blur resulted from human eye s spatial temporal integration can also be effectively eliminated thus clearer motion pictures will be displayed on the monitor When the AMA Z function is activated the displayed motion pictures will be enhanced by insertion of multiple black frames between frames How to adjust your monitor 37 38 P
33. t view Back view 1 1 USB device port for optional Web cam unit 2 USB device ports for connection to built in USB hub 3 Cable holder 4 Lock down release button 6 Getting to know your monitor Back view 2 locations of plugs amp sockets 1 2 3 4 5 6 7 8 1 Power AC input connector 5 Component input connector 2 DVI D input connector 6 Composite input connector 3 HDMI input connector 7 S Video input connector 4 D Sub input connector 8 USB hub socket for connection to computer USB port Right side view ii lll Ill Ww 7 1 Power 4 Y Contrast 7 Input Swap 2 ENTER PIP 5 MENU EXIT 8 AMA Z 3 Brightness 6 Mode 9 i key gt For more information about these keys please refer to The control panel on page 27 Getting to know your monitor 3 How to assemble your monitor hardware gt Ifthe computer is turned on you must turn it off before continuing Do not plug in or turn on the power to the monitor until instructed to do so 1 Unpack the package and place the monitor stand firmly 2 Attach the monitor to the stand until it locks Align the grooves on back of the monitor against the tabs on the monitor stand and then push the monitor forward until you hear a clicking sound 3 Fully extend and tilt the monitor to rotate it The monitor is now locked at the lowest position and you have to press Lock down release button on the bottom rear of stand to move
34. tal camera digital video camera USB reader USB printer USB memory stick or any other USB device What do I have to do All you have to do is connect the monitor cables as instructed in How to install your monitor hardware of this User s Manual turn the computer and monitor on then you re ready to Plug and Play with USB Windows and your BenQ LCD Monitor s USB hub Windows 2000 and later comes with integrated USB support It will automatically detect and identify your USB devices and install the necessary drivers for them to work If your USB device was accompanied by the manufacturer s driver or custom software for the device you need only point Windows in the direction of that driver and Windows will install it for you How do I gain the most benefit from my new monitor To gain the most benefit from your new BenQ color LCD flat screen monitor you should set the graphics card to the native resolution of 1920 x 1200 at first and then you may start to install the custom BenQ LCD Monitor driver software as provided on the BenQ LCD Monitor CD ROM The circumstances under which you connect and install your BenQ LCD Monitor will determine which process you need to follow to successfully install the BenQ LCD Monitor driver software These circumstances relate to which version of Microsoft Windows you are using and whether you are connecting the monitor and installing the software onto a new computer without existing monitor driver s
35. the OSD menu Press the or Y keys to e English language adjust the value e French e German e Italian e Spanish e Polish CF The language options Japanese displayed on your OSD e Czech may differ from those Traditional shown on the right Chinese depending on the product supplied in your region e Hungarian Simplified Chi nese e Serbo Croatian e Romanian e Dutch e Russian e Swedish e Portuguese H Position Adjusts the horizontal 0 to 100 position of the OSD menu V Position Adjusts the vertical 0 to 100 position of the OSD menu Press the or Y keys to Display Time Adjusts the display time of 4 djust the value e 5 sec the OSD menu e 10 sec e 20 sec 30 sec OSD Lock Prevents all the monitor Press the A or v keys to ON settings from being change the settings e OFF accidentally changed When this function is activated the OSD gt To unlock the OSD controls when the OSD is controls and hotkey i preset to be locked press operations will be and hold the MENU key disabled for 15 seconds to enter the OSD Lock option and make changes Press MENU to leave the OSD Settings menu Information Displays the current Press the ENTER key to monitor property settings select this option Reset All Resets all mode color and Press the or Y keys to e Yes geometry settings to the change the settings e No factory default values How to adjust your monitor 41 9 Troubleshooting Frequently a
36. the monitor up to the maximum extended position 8 How to assemble your monitor hardware Then tilt the monitor A To avoid the edge of the LCD display hitting the monitor base surface while it is being rotated do tilt and extend the monitor to the highest position before you start to rotate the display Rotate the monitor 90 degrees counter clockwise from the rear side as illustrated i a Q To use the monitor in a vertical portrait orientation see nO iii Rotating the monitor optional on page 13 for more NUE W information _ How to assemble your monitor hardware 9 4 Connect the PC video cable C Do not use both DVI D cable and D Sub cable on the same PC The only case in which both cables can be used is if they are connected to two different PCs with appropriate video systems Connect one end of the DVI D cable to the monitor DVI D socket and the other end to the DVI D port on your computer optional Vly Q The DVI D format is used for direct digital connection between source video and digital LCD monitors or projectors The digital video signals produce a superior quality picture than analog video signals Connect the plug of the D Sub cable at the end without the ferrite filter to the monitor D Sub socket Connect the other plug of the D Sub cable at the end with the ferrite filter to the computer video D Sub socket Or Tighten all finger screws to prevent the plugs fr
37. ways unplug your monitor from the wall outlet before cleaning Clean the LCD monitor surface with a lint free non abrasive cloth Avoid using any liquid aerosol or glass cleaners e Slots and openings on the back or top of the cabinet are for ventilation They must not be blocked or covered Your monitor should never be placed near or over a radiator or heat source or ina built in installation unless proper ventilation is provided e Never push objects or spill liquid of any kind into this product Servicing e Do not attempt to service this product yourself as opening or removing covers may expose you to dangerous voltages or other risks If any of the above mentioned misuse or other accident such as dropping or mishandling occurs contact qualified service personnel for servicing Table of Contents Ge ITLL SEAT Le dicho vascascba cass inal vier gency tiny bela ehontee th nema Seance uyadeh Conan sen a eigen a 4 Getting to know your monitor sis ssissasesvecapecistasnesvecsessonsdaouseadsasivatberinsiacortssssavsenedasvauveanenias 6 Front VIEW avian enosarine ts wate ee a hey were were ere here 6 Backe view O D EEEE EEEE AE trata te E EE EEE dar E bo teeta intudiass re ttegneis oan 6 Back view 2 locations of plugs amp sockets sssssssssssessseeeeeseeceseeeeeeesceeeaesceeeaeeeees 7 Riht side View mmeone a i i e a i EEE 7 How to assemble your monitor hardware sesesessesesessesesesresesesseseseseseesrsesesseseseseeseneseseeses 8
38. window source is from the Video input signals the input signal messages will be displayed in sequence as below Composite m S video gt SWAP The PIP function will not allow for 2 computer graphic PC video sources or 2 video sources to perform PIP vl Y To specify an input video source for the PIP window press Enter to make a selection See also PIP hot key on page 29 30 How to adjust your monitor AMA Z hot key Press the AMA Z key to display the AMA Z AMA Z indicator Further press the key to z increase or the Y key to decrease the level of AMA Z to the desired value ranging from 0 to 3 and press the MENU key to exit See also AMA Z on page 38 CF It is recommended that you use this function specially when you are viewing dynamic contents such as movies games etc Main menu mode You can use the OSD On Screen Display menu to adjust all the settings on your monitor Press the MENU key to display the following main OSD menu 1 There are 5 main OSD menus Be Display Picture Auto Adjustment H Position Picture Advanced V Position PIP Picture in Picture Pixel Clock PE S DS E System Phase Use the Up or Y Down keys to highlight a menu item and press the ENTER key to enter the Menu item settings N Z Q There are 14 different menu languages see Language on page 28 under OSD Settings for more details For more information on each menu pl
39. y or GTG Response Time Real world video content contains a combination of grayscale images It generally takes longer for a pixel to transition to an intermediate level of intensity i e a gray or color level than it does for it to turn completely black or completely white For example the Gray to Gray response time of an LCD panel may generally be 30 to 40 ms while the Response Time is 12 ms BenQ s AMA Z technology is introduced to well prevent you from ghosting or motion blur effects while viewing fast moving objects on your LCD monitor The solution to such a problem can be explored from two aspects one is from the LCD technology itself and the other is from human visual perception As the combination of AMA Advanced Motion Acceleration technology and BFI Black Frame Insertion technology AMA Z is not only in pursuit of achieving faster gray to gray response time so the faster pixel transition speed will improve the ghosting effect but by adopting the use of BFI technology the visual effect of motion blur resulted from human eye s spatial temporal integration can also be effectively eliminated thus clearer motion pictures will be displayed on the monitor When the AMA Z function is activated the displayed motion pictures will be enhanced by insertion of multiple black frames between frames MPRT Motion Picture Response Time Specifications
40. y when you are viewing dynamic contents such as movies games etc 9 i key Adjust vertical position phase horizontal position and pixel clock automatically Y OSD On Screen Display 26 The hot keys will display a graduated scale for adjusting the value of that setting and will only operate while the OSD menu is not currently displaying Hot key displays will disappear after a few seconds of no key activity See Hot key mode on page 29 How to adjust your monitor On Screen Display OSD menu structure DISPLAY PICTURE PIP SYSTEM Auto Adjustment H Position V Position Pixel Clock Phase Brightness Normal Contrast Sharpness Color Picture Mode Standard Senseye Demo Movie AMA Z Dynamics Photo ON OFF Input D sub Composite Size DVI S Video H Position HDMI V Position Component Contrast OFF Sharpness Small Medium English Large French German ltalian Spanish Polish Japanese Czech Traditional Input D sub Chinese OSD Settings DVI Hungarian Simplified Chinese Information HDMI Serbo croatian Reset All Component Romanian Composite Dutch S Video Russian Swedish Language Portuguese H Position V Position 5 sec Display Time 10 sec OSD Lock 20 sec 30 sec Yes No ON OFF
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BENQ FP241WZ 24 Wide Screen LCD Monitor User Manual