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IBM Hardware Maintenance Service for Service Level A For Micro Tower Models Machine Type 2193 2194 6345 For Desktop Models Machine Type 2196 2197 6344

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2. IBM 33F8354 TE _ WHRARRFAXH 100 C 212 F SCHERE 3 AN CD ROM BUR CD ROM Hate SAUTER BOSNIE CD ROM 3K CD ROM 4 CD ROM 3A 3B 5 32 kg 70 5 55 kg 121 255 HE 10
3. 1 12 19K3324 DT Aptiva 1 12 19K3325 D VG PC w FDD CD ROM slots 1 12 19K3326 Outer Bezel Panel w FDD slot White 1 13 19K3327 FDD Holder Bracket 1 14 19K3328 HDD Holder Bracket 1 15 19K3329 CD ROM Holder Bracket 1 16 19K3331 Chassis wo power supply 1 17 19K3333 Port Bracket LP PCI 1 18 19K3334 Planar I O Port EMC Shield en ee 1 19 19K3335 Power Switch Cable Assembly 1 20 19K3336 LED Cable Assembly 1 21 19K3339 PCMCIA Cable 1 22 19K3344 Speaker PCI Port Bracket w Cable 1 23 36L9077 CMOS Backup Battery CR2032 1 24 19K3346 Screw Pack 1 25 19K3347 System Stand Blue 1 26 19K3312 Microphone Andrea Noise Canceling NC8 4 27 19K3296 eder RRT Jack USB Microphone ee PN mer en ere sene 1 30 19K4309 Accton Ethernet 10 100 PCI Card w low profile bracket 154 Assembly 2 Diskette Drive Hard Disk Drive 19K3298 Asmindox FRU Number Description 5GB Hard Disk Drive 3 5 10K2059 10 GB Hard Disk Drive 3 5 19K3299 15 GB Hard Disk Drive 3 5 19K3355 20 GB Hard Disk Drive 3 5 36L9130 3 5 Diskette Drive 19K3341 Hard Disk Drive Cable 19K3340 Diskette Drive Cable 155 Assembly 3 CD ROM Modem Card E Asm Index FRU Number Description 3 1 19K3360 40X CD ROM White 3 1 19k3300 48XCD ROM White 3 1 19K3301
4. 4 2 37L2528 104 PALM REST HEBREW 212 4 2 37L2529 105 PALM REST HUNGARIAN 208 4 2 37L2530 105 PALM REST ICELANDIC 197 4 2 37L2531 105 PALM REST EURO ITALY 142 4 2 37L2532 105 PALM REST EURO NORWEGIAN 155 4 2 37L2533 105 PALM REST POLISH 214 4 2 37L2534 105 PALM REST PORTUGUESE 163 4 2 37L2535 105 PALM REST ROMANIAN 446 4 2 37L2536 104 PALM REST RUSSIAN 443 4 2 37L2537 105 PALM REST SERBIAN CYR 118 4 2 37L2538 105 PALM REST SLOVIC 245 4 2 37L2539 105 PALM REST EURO SPANISH 145 4 2 37L2540 105 PALM REST EURO SWED FINN 153 4 2 37L2541 105 PALM REST EURO SWISS 150 4 2 37L2542 105 PALM REST TURKISH 179 4 2 37L2543 105 PALM REST TURKISH 440 4 2 37L2544 105 PALM REST EURO UK ENG 166 4 2 37L2545 105 PALM REST YUGOSL LAT 234 4 2 3712546 104 PALM REST US ENG EMEA ANZ 4 2 3712548 104 PALM REST CHINESE US 467 HK TW 4 2 3712550 104 PALM RESTTHAILAND 191 4 2 3712517 107 PALM REST BRAZILIAN PORTUGUESE 275 4 2 3712547 109 PALM REST JAPANESE 194 4 2 2811860 KOREAN 413 4 3 19K3310 Passive Speaker Zylux Tier 2 No Adapter Req d No Logo Blue Grill PC99 159 EEE EE E EP a Appendix A Online Support Information This section describes online technical support services available to help repair the computer This section covers D IBM PC Company Fax Back Service O IBM useful sites on the World Wide Web WWW O IBM Online Assistant O Discussion Forums The IBM PC Company offers online resources includi
5. O Power off the system unit O Insert the diagnostics diskette into the diskette drive O Power on the system unit O Select Interactive Tests menu then execute Mouse test 003 DO YOU SEE THE MOUSE CURSOR IN THE DIAGNOSTICS PROGRAM YES READ AHEAD NO GO TO STEP 011 O Test right left button and check if right left button works 004 DOES THE MOUSE BUTTON WORK YES READ AHEAD NO GO TO STEP 007 O Test mouse cursor movement 005 DOES THE MOUSE MOVE SMOOTHLY AND KEEP X AND Y COORDINATES CHANGED YES READ AHEAD NO GO TO STEP 006 O Mouse is functioning normally O End 006 O Power off the system unit O Open mouse bottom cover and clean track ball O Goto step 002 007 O Power off the system unit O Check the mouse plug 008 ARE THERE ANY BROKEN PINS IN THE MOUSE PLUG YES GO TO STEP 010 NO READ AHEAD O Try with a known good mouse 009 DO THE ERROR SYMPTOMS STILL REMAIN YES READ AHEAD NO GO TO STEP 010 O Replace the system board O End 010 O Replace the mouse O End 011 O Exit diagnostics program O Make sure that the mouse driver is properly installed O Goto step 002 76 Power Supply 001 START O Power off the system unit O Check the power cord for continuity Replace if necessary O Check for the correct line voltage from the power outlet and verify that the voltage selector switch is set to the correct voltage O Power on the system unit 002 DOE
6. s me fame ww fe 128 Hard Drive or CD ROM Power Cable Connector 3 5 In Diskette Drive Power Cable Connector 129 Factory Installed Modem Card Layout Factory Installed Modem Card Layout Factory Installed Modem Card Connector Functions Item Function Connectto Telephone line out Telephone set Some modem adapters may come without this jack Telephone line in Telephone line NOTE Care should be taken while connecting the voice in speaker out connector The longer exposed end approx 15mm of the cable should be connected to the modem card The other end should be connected to the system board 130 3 5 In Hard Disk Drive Jumper Locations amp Settings Master Device Slave Device Cable Select DA Ve PIDIO ANA OO J50 J48 J46 J44 J42 J50 J48 J46 J44 J42 J50 J48 J46 J44 J42 e42222442492424924242292242420 ZZ 200904009009 0092000900 122449 29820 EIDE Interface Connector Jumpers Power Connector J2 Real View of Maxlor Hard Drive Master Slave and cable Select Settings 3 5 In Hard Disk Maxtor Jumper Settings Locations Back of Drive Quantum O D AT Interface connector Jumper Configurations Master Slave Cable Selec cs cs DS DS GNI engeng eng D It Jumper erau im Reserved DS with CS Setting pi in Position for Slaves Pas ing not su
7. Parallel port 25 pin D sub connector Serial port 9 pin D sub connector Game MIDI port 15 pin D sub connector Keyboard port 6 pin PS 2 mini din connector Mouse port 6 pin PS 2 mini din connector Four USB ports For 2194 6345 and 6344 in the US LA and Canada systems will only have 2 USB ports 10 100 Mbps Ethernet port This setting is not supported in 2194 systems For 6344 systems in the US LA and Canada will use an Ethernet card 37 Digital Flat Panel port only supported in some models Microphone in jack Line out jack Line in jack Diskette Drive AT type 3 5 in 1 44MB slimline diskette drive Hard Disk Drive 3 5 in 1 in height IDE AT drive e 512 KB cache buffer in hard disk drive Average and minimum 11 1 ms seek time access time varies for the hard disk drive and the hard disk drive manufacturer CD ROM Drive 5 25 in high performance 40X CD ROM IDE AT drive Read data and play audio from standard and mini CD ROM and audio compact discs audio CDs Multimedia One pair of internal speakers Power Management Compliant to ACPI and supports display power management signaling DPMS monitor Software shutdown by Windows 98 System enters standby mode if any of following conditions are met Execute standby from the Windows 98 Start menu Press system power button if it is set to act as standby function See Power Management Setup on page 49 S
8. Hardware Maintenance Service for Service Level A For Micro Tower Models Machine Type 2193 2194 and 6345 For Desktop Models Machine Type 2196 2197 and 6344 Note Before using this information and the product it supports be sure to read the general information under on page 5 Second Edition Feburary 2001 The following paragraph does not apply to any state or country where such provisions are inconsistent with local law INTERNATIONAL BUSINESS MACHINES CORPORATION PROVIDES THIS PUBLICATION AS IS WITHOUT WARRANTY OF ANY KIND EITHER EXPRESSED OR IMPLIED INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE References to IBM products programs or services do not imply that IBM intends to make them available outside the United States This publication could include technical inaccuracies or typographical errors Changes are periodically made to the information herein these changes will be made in later editions IBM may make improvements and or changes in the product s and or the program s at any time Address comments about this publication to IBM Corporation Dept E23 962 2 455 Park Place Lexington KY 40511 1856 USA Information you supply may be used by IBM without obligation For copies of publications related to this product call toll free 1 800 IBM 7282 in the Continental U S A In Canada call toll free 1 800 465 7999 Copyright International Business Machi
9. dada A of M olei H 1 DE ASAE AC 1 gg AMAS 20 2 HU DE HOUSE SAM AE SCI 2 AU RE 210188 SAO HI HEI 3 8 SN 28 EO AE SCT 3 USAS 2ME OA MACK 4 AUS ZHEN east 4 SOM DE All MH St Ct 5 EU AAAS AC 25 26 09 HAIE WAS HEH IBM SE HS amp PN Es MAX CA HA SAGE SSS Seo HE 28 MSHK AMOS ALHO CIS HO DIS Eds 2301 on 0 32 Sas Xl 83 XL Ol MAS SUS Da SIC NASA HEI CI 2180 ESA VOS MWS AS Hol Es NEN GOA zus QS UC CSS FOIS AIS SMAHU ZA SIA CE SUNE 100 C 212 F 0 MOE NIX BTE SAME FO HL Solo LEE SANG XS HZU 749 270 Co HE 28 AE AIS zo CD ROM EHI HIF STA NOA CIE ASS SAGE AIS 012101 A1 INES S BASS CD ROM EHI ES MO Es ZA HH CIE Eis ASOHA Sist HAS L O BERE SE UU O CD ROM E H0129 BYE MAOH ASS HON S AFSOI 22 ASU CD ROM EcHIE WWE SH amp LE F 0 SELIC CD ROM ECHOIE SHS HHS BTS SAIS 0N VE 4 do a CD ROM EcrolS0ll SA 3A Es 3B dX 23 UBALE SA US LICH OS NES BASIANO AH HOM FASO EaU SMS FAMAU 3 DAS 23 ACA ETS gD FUN LEG OS SAIS 32kg 70 5 llle c 55kg 121 2 HSE Fo AAS Ne OAS SO SANNE 2 10 FY ad AS Y SU 70 3274 Ed USE Are ASJU EN S PE SAI CHE AAJ ROA MAHAL EMO MILK BA SI Ad MH EURE SI ad ESA da YA Sd M S UEA Y LA ASS FOSAIS 27 PELIGRO Para evitar una posible descarga el ctrica no conecte ni desconecte los cables ni lleve a cabo ninguna operaci n de instalaci n de mantenimiento o de reconfiguraci n de est
10. 32X CD RW White 3 1 19K3413 32X CD ROM Black Bezel 3 1 19K3643 48X CD ROM Black Bezel 3 1 19K3349 40 X CD ROM Black Bezel 3 2 19K3342 CD ROM Cable 3 3 09N5406 CD ROM Audio Cable for MSI board 3 3 19K3337 CD ROM Audio Cable for Pro board 3 4 19K3302 40X 8X DVD ROM White 3 4 19K3350 40X 8X DVD ROM Black Bezel a a ro SAS 3 6 36L9016 7FT Phone Cord 3 6 09N5423 7FT Phone Cord HK 3 7 01N1872 Phone Cord Adapter Australia 156 01N1874 Phone Cord Adapter NZ 157 Assembly 4 Keyboard and Mouse UT 4 3 fee m 10L6145 Mouse Badger 4 1 28L1865 Mouse Scrollpoint Il 4 2 37L2609 104 US ENGLISH EMEA 103P 4 2 37L2610 ANZ 109 JAPANESE 194 4 2 37L2611 104 CHINESE US 467 HK TW 104 PALM REST US ENG 103P a 372514 US CHINA ANZ Singapore 4 2 37L0912 105 PALM REST FR CANADIAN 058 Commercial 4 2 37L2516 105 PALM REST LA SPANISH 171 4 2 37L2518 105 PALM REST ARABIC 275 4 2 37L2519 105 PALM REST EURO BELGIUM FR 120 4 2 37L2520 105 PALM REST EURO BELGIUM UK 120 4 2 37L2521 105 PALM REST BULGARIAN 442 4 2 3712522 105 NO PALM REST CZECH 243 4 2 37L2523 105 PALM REST EURO DANISH 159 4 2 3712524 105 PALM REST EURO DUTCH 143 4 2 3712525 105 PALM REST EURO FRENCH 189 4 2 3712526 105 PALM REST EURO GERMAN 129 4 2 3712527 105 PALM REST EURO GREEK 319 158
11. Beim Anheben der Maschine die vorgeschriebenen Sicherheitsbestimmungen beachten Zi achtung An Netz Telefon und Datenleitungen k nnen gef hrliche elektrische Spannungen anliegen Um eine Gef hrdung des Benutzers oder Besch digung des Ger ts zu vermeiden ist der Server auszuschalten Die Verbindung zu den angeschlossenen Netzkabeln Telekommunikationssystemen Netzwerken und Modems ist vor dem ffnen des Servergeh uses zu unterbrechen in Installations und Konfigurationsanweisungen nicht anders angegeben 21 A PERICOLO Per evitare il pericolo di scosse elettriche durante i temporali non collegare o scollegare cavi non effettuare l installazione la manutenzione o la riconfigurazione di questo prodotto Per evitare il pericolo di scosse elettriche LH collegare il cavo di alimentazione ad una presa elettrica correttamente cablata e munita di terra di sicurezza O collegare qualsiasi apparecchiatura collegata a questo prodotto ad una presa elettrica correttamente cablata e munita di terra di sicurezza Quando possibile collegare o scollegare i cavi di segnale con una sola mano per evitare il rischio di scosse derivanti dal contatto con due superfici a diverso potenziale elettrico La corrente elettrica circolante nei cavi di alimentazione del telefono e di segnale pericolosa Per evitare scosse elettriche collegare e scollegare i cavi come descritto quando si effettuano l installazione la rimozione o l apert
12. OR SYMPTOMS APPEAR YES READ AHEAD NO GO TO STEP 005 O Goto Index of Symptoms Messages Error Codes or Beeps on page 57 O End 005 O If the keyboard responds incorrectly go to Keyboard on page 75 006 DOES THE SYSTEM CONFIGURATION REPORT CORRECTLY IDENTIFY THE DEVICES INSTALLED IN SYSTEM YES READ AHEAD NO GO TO STEP 007 O Select Diagnostics from the diagnostics program menu O Select and execute All Tests O Goto step 008 007 The system configuration report shows only those devices supported by the diagnostics diskette If a device is missing from the list and is not factory installed refer to the service manual provided for that device 008 DOES THE DIAGNOSTICS FINISH WITHOUT ANY ERRORS YES READ AHEAD NO GO TO STEP 009 D Ifthe Diagnostics V All Tests did not detect a failure but the system still indicates a failure O Check all adapter card jumper settings O Check all adapter cards switch settings O Check all adapter card cables and connectors LH Make sure that all of the above are set correctly and show the correct voltages and continuity Replace any defective cables or adapter cards See Power Supply Cable Connector Specifications on page 127 and Parts Test Point Locations on page 111 for layout of system board according to machine type D Run the Diagnostics All Tests again LH lfan error or other symptom is displayed go to Index of Symptoms Messages Error Codes or Beeps on
13. Replace and strike any key when ready PRESS A KEY TO REBOOT PRESS F1 TO DISABLE NMI F2 TO REBOOT RAM PARITY ERROR CHECKING FOR SEGMENT Memory parity Error at Memory Verify Error at Insert a system disk into Drive A and press lt Enter gt If you assumed the system would boot from the hard drive make sure the controller is inserted correctly and all cables are properly attached Be sure the disk is formatted as a boot device Then reboot the system This message is used in conjunction with the I O CHANNEL CHECK and RAM PARITY ERROR messages when the segment that has caused the problem has been isolated This will be displayed at the bottom of the screen when an error occurs that requires you to reboot Press any key and the system will reboot When BIOS detects a Non maskable Interrupt condition during boot this will allow you to disable the NMI and continue to boot or you can reboot the system with the NMI enabled Indicates a parity error in Random Access Memory Indicates a memory parity error at a specific location You can use this location along with the memory map for your system to find and replace the bad memory chips Indicates an error verifying a value already written to memory Use the location along with your system s memory map to locate the bad chip 59 Table 2 1 BIOS Error Codes Messages and Beeps List BIOS Error Codes Action FRU Messages beeps NOTE To
14. m um diodo de laser da Classe 3A ou da Classe 3B Observe o seguinte Radia o de laser quando aberto N o olhe diretamente para o feixe de laser n o olhe diretamente com instrumentos ticos e evite exposi o direta ao raio Zi gt 32 Kg gt 55Kg 70 5 121 2 Ibs Ibs cuidado Utilize praticas seguras para levantamento de peso ao levantar sua maquina AN cuidado A corrente el trica proveniente de cabos de alimenta o de telefone e de comunica o perigosa Para evitar ferimentos pessoais ou danos aos equipamentos desconecte os cabos de alimenta o sistemas de telecomunica o redes e modems antes de abrir as tampas a menos que receba outras instru es nos procedimentos de instala o e configura o 10 DEE HE RENA 1 2 3 4 5 1 2 3 4
15. s lomm ma e EE 6 Nocomeciom wa m omni ue n wie care o s me fi f fom WR P wm ww ms No Connection CCE WR fat wet RE AE 0 fa fom KS Ground Read Data Fe nesen wA er fom RO KN Es Lo Motor On Ground N A pr emm WA st ET 137 IDE Cable Connector Signals Pin Signal Name O Pin Signal Name y o Host Data 6 Host IOR Host Data 5 I O Channel Ready ma DE Host Data 4 DMA Acknowledge Eg Host Data 11 Ground Host Data 1 Host AO 138 EEE Safety Inspection Guide General Guidelines poro tetano 140 139 General Guidelines The purpose of this Safety Inspection Guide is to help you identify possible unsafe conditions on machines that are being inspected for a Maintenance Agreement Each machine has necessary functions items installed to provide the operators and service personnel with an acceptable level of safety This guide lists only these items Good judgment should be used to identify possible safety conditions not covered by this Safety Inspection Guide If any unsafe conditions are present you must find out how serious the hazard is and if you can continue before you correct the hazard All current IBM service supplements outlining feature model changes along with the machine history should be reviewed Check the following items m Damaged missing or changed parts especially in the area of the On Off switch and the m Damaged missing or changed covers W Possibl
16. 40X 8X DVD ROM Black Bezel Modem 56K Data Fax GVC ADO NA LA SA TW HK China Japan 35 19K3303 IME NANZ India Singapore METTE NES 3 5 19K3434 E 56K Data Fax Askey 25 ocre per Dea Fax Aske 3 6 36L9016 7FT Phone Cord 3 6 09N5423 7FT Phone Cord HK 146 3 7 01N1872 Modem Phone Cable Adapter Australia 3 7 01N1874 Modem Phone Cable Adapter NZ 37 cos Moder Phone cai dei 3 7 60H6045 Modem Phone Cable Adapter Australia 3 7 60H6046 Modem Phone Cable Adapter Belgium 3 7 60H6047 Modem Phone Cable Adapter Denmark 3 7 60H6048 Modem Phone Cable Adapter Norway Finland 3 7 60H6049 Modem Phone Cable Adapter FR 3 7 60H6050 Modem Phone Cable Adapter Germany 3 7 60H6052 Modem Phone Cable Adapter Italy 3 7 60H6053 Modem Phone Cable Adapter Netherlands 3 7 60H6054 Modem Phone Cable Adapter Sweden 3 7 60H6055 Modem Phone Cable Adapter Switzerland 147 Assembly 4 Keyboard and Mouse 10L6145 Mouse Badger 2811865 Mouse Scrollpoint II 37L2590 104 US ENGLISH 103P 37L2591 105 FR CANADIAN 058 Commercial 4 2 37L2592 105 FR CANADIAN 445 Consumer 4 2 37L2593 105 LA SPANISH 171 4 2 37L2594 105 BRAZILIAN PORTUGUESE 275 4 2 37L2595 105 ARABIC 253 4 2 37L2596 105 BELGIUM UK 120 4 2 37L2597 105 DANISH 159 4 2 37L2598 105 DUTCH 143 4 2 37L2599 105 FRENCH 189 4 2
17. EURO NORWEGIAN 155 4 2 3712533 105 PALM REST POLISH 214 4 2 37L2534 105 PALM REST PORTUGUESE 163 4 2 37L2535 105 PALM REST ROMANIAN 446 4 2 37L2536 104 PALM REST RUSSIAN 443 4 2 37L2537 105 PALM REST SERBIAN CYR 118 4 2 37L2538 105 PALM REST SLOVIC 245 4 2 37L2539 105 PALM REST EURO SPANISH 145 4 2 37L2540 105 PALM REST EURO SWED FINN 153 4 2 3712541 105 PALM REST EURO SWISS 150 4 2 37L2542 105 PALM REST TURKISH 179 4 2 37L2543 105 PALM REST TURKISH 440 4 2 37L2544 105 PALM REST EURO UK ENG 166 4 2 37L2545 105 PALM REST YUGOSL LAT 234 4 2 37L2546 104 PALM REST US ENG EMEA ANZ Singapore 4 2 37L2548 104 PALM REST CHINESE US 467 HK TW 4 2 37L2550 104 PALM RESTTHAILAND 191 4 2 37L2517 107 PALM REST BRAZILIAN PORTUGUESE 275 4 2 37L2547 109 PALM REST JAPANESE 194 4 2 28L1860 KOREAN 413 4 3 19K3310 en Tier 2 No Adapter Req d No 4 3 10K2601 Infinity Zylux Active Tier 1 Pearl White PC99 4 3 10K2587 Speaker Power Adapter US CE LA Taiwan 4 3 10K2591 Speaker Power Adapter EURO and LA High Voltage Models 102589 Ci and HK 4 3 10K2595 Speaker Power Adapter ANZ APU 150 4 3 10K2597 Speaker Power Adapter China 4 3 10K2593 Speaker Power Adapter Japan 10K2789 Speaker Power Adapter Brazil 19K3635 Jazz Speaker J 205A Active PC99 4 3 19K3636 Jazz Speaker Power Adapter PPI 0940 UL US LA LoVolt Cnada Mexico Peru Colobia Ecuador Venezuela
18. O odo Select Diagnostics from the PC Doctor diagnostics program main menu Select and execute Floppy Disk Test if you want to test the diskette drive Select and execute Hard Disk Test if you want to test the hard disk drive Select Interactive Tests from the PC Doctor diagnostics program main menu then select and execute CD ROM DVD Test if you want to test the CD ROM drive If the diagnostics program did not detect a failure but the system still displays a failure If an error or other symptom appears go to Index of Symptoms Messages Error Codes or Beeps on page 57 If no error can be detected or the symptom is intermittent go to Undetermined Problems on page 80 End 69 Factory Installed Modem Card 001 START O Power off the system unit O In Windows 98 Device Manager make sure that the modem is not configured with a conflicting COM port and IRQ setting O Make sure that the communication software is configured with the correct COM and IRQ settings same COM port and IRQ as the modem O Make sure that all communication parameters baud rate data stop and parity bits are properly configured and are identical on both sides O Connect the phone line to the LINE port of the modem card NOTE Check the outside phone line by connecting a working telephone to the telephone wall jack Listen for a dial tone to ensure that the phone line is good 002 O Insert the diagnostics diskette into the diskette dr
19. avoid direct exposure to the beam x 232 Kg 255Kg 70 5 121 2 Ibs Ibs Caution Use safe lifting practices when lifting your machine AN Caution Electrical current from power telephone and communication cables can be hazardous To avoid personal injury or equipment damage disconnect the attached power cords telecommunications systems networks and modems before you open the covers unless instructed otherwise in the installation and configuration procedures A PERIGO Para evitar choques el tricos n o conecte ou desconecte nenhum cabo nem efetue instala o manuten o ou reconfigura o deste produto durante uma tempestade com raios Para evitar choques el tricos O O cabo de alimenta o deve ser conectado a um recept culo corretamente instalado e aterrado O Todos os equipamentos aos quais este produto ser conectado devem tamb m ser conectados a recept culos corretamente instalados Quando poss vel utilize uma das m os para conectar ou desconectar cabos de sinal para evitar um poss vel choque ao tocar duas superf cies com potenciais el tricos diferentes A corrente el trica proveniente de cabos de alimenta o de telefone e de comunica o perigosa Para evitar choques el tricos conecte e desconecte os cabos conforme descrito a seguir ao instalar movimentar ou abrir tampas deste produto ou de dispositivos conectados Para Conectar Para Desconectar DESLIGUE tudo DE
20. compact disk along with this book This version of PC Doctor diagnostics program developed by Watergate for IBM is the primary method of testing the computer You can use it to test the IBM components of the system and some external devices The amount of time required to test components depends on the number of components installed and selected The more devices you have attached to your system and selected in PC Doctor the longer the testing will take Using Diagnostics Program from Recovery CD 1 Insert the recovery CD into the CD ROM drive then restart computer 2 Press F1 during POST to enter BIOS Setup menu Select and enter BIOS Features Setup set Boot Sequence to CD ROM A C Save and exit from BIOS Setup 3 When screen prompts to install original software type N to exit the installation program Then type PCDR and press Enter to start the diagnostics program Follow the instructions on the screen to operate the diagnostics program Diagnostics Program Features Diagnostics program PC Doctor for DOS includes the following features Table 3 1 Diagnostics Program Features Main Menu Submenu Selections Selections Diagnostics System Test Memory Test Hard Disk Test Floppy Disk Test All Tests Interactive Tests Keyboard Video Internal Speaker Mouse Joystick Test Diskette Printer Test SCSI Test CD ROM DVD Test Stereo Speaker 84 Table 3 1 Diagnostics Program Features Hardware Info Utility Onboa
21. in the check procedure If no check procedure is indicated the first Action FRU listed in right column is the most likely cause 201 Insert the memory modules in the DIMM sockets Memory test failure properly and then reboot the system Memory module See the Step 005 of Memory on page 74 to replace memory module System board 301 Make sure the keyboard is connected properly and are Keyboard error or no set correctly in BIOS Setup keyboard present System board 662 Unable to reset floppy subsystem FLOPPY DISK S failure 80 662 Floppy Type mismatch FLOPPY DISK S failure 40 1701 Make sure the hard disks are set correctly in BIOS Hard disk s Diagnosis Setup Hard disk drive cable connection Hard disk drive System board Make sure that the System Boot Drive parameter in the Startup Options of BIOS Setup is not set to Drive A Primary master IDE has only changed Primary slave IDE has Load default settings in Setup changed Insert a system diskette into diskette drive and reboot Secondary master IDE System has changed Make sure the diskette drive configuration setting in BIOS Setup is correct Secondary slave IDE Hard disk drive power Diskette drive System board A warning message to indicate there has been a change of IDE Primary Secondary Channel Master Slave device Load default settings in Setup Check IDE drive jumper See 3 5 In Hard Disk Drive Jumpe
22. is indicated the first Action FRU listed in right column is the most likely cause 2 long 1 short This code indicates that a video error has occurred and 2 1 1 the BIOS cannot initialize the video screen to display any additional information The code indicates that DRAM error has occurred See Memory DIMM on page 98 and page 109 to get more information 61 Table 2 3 Error Symptoms List Error Symptoms Action FRU NOTE To diagnose a problem first find the error symptom in the left column If directed to a check procedure replace the FRU indicated in the check procedure If no check procedure is indicated the first Action FRU listed in right column is the most likely cause Processor NOTE Normally the processor fan should be operative and the processor clock setting should be exactly set to match its speed requirement before diagnosing any processor problems Processor fan does Make sure that the system is not in power saving mode See Power Management Setup on page 48 With the system power on measure the voltage of processor fan connector FN See Power Supply Cable Connector Specifications on page 127 and refer to Parts Test Point Locations on page 111 Its reading should be 12Vac Processor fan System board Processor test Processor failed System board System Board NOTE Ensure that the memory modules are installed properly and the contact lead is clean before diagnosing
23. problems before putting the machine under a Maintenance Agreement Parts Catalog contains descriptions illustrations and part numbers for individual FRUs Appendix A FRU Number Index contains part numbers listed in numerical order Appendix B Online Support Information contains online support information Index contains specific terms and words in alphabetical order 33 34 General Information General Informationi hai a a 35 Introduction ee Mes aos pena O lee o Med de ri i iano de e o eA 36 Product OvervieWi anandia ala al aa a 37 Hardware Interfaces ns hacia ea reir ever eue de Yo fan ne ee ale a 40 EMOS Reside A ARTI E E 41 Flash BIOS Update Procedure eiii ici 42 BIOS contained Model Number and Serial Number nennen 43 BIOS Setup Util dad ect 44 Working with the Setup Menus 0 0m dade ed doe ned 44 StartiOPtilOns E 46 Advanced Setup ae eel e en ee teet Raga rte ddr GAETA E REV Re Dese rd iano 47 Power Management Setup ire ten tnt i re noe 49 Set Password nase ne dr a e eae 49 Specifications smart Da 50 Operating Requirements erinit ee A lati 51 Special TOS a Pee cd iii gra a AM iii e ro N ili iaia i 52 Copyright IBM Corp 2000 35 Introduction This chapter gives a general overview of Machine Types 2193 2194 2196 2197 6344 and 6345 describes the standard and op
24. seaux aux syst mes de t l communication et aux modems sauf instruction contraire mentionn e dans les proc dures d installation et de configuration 18 AN VORSICHT Aus Sicherheitsgr nden bei Gewitter an diesem Ger t keine Kabel anschlieRen oder l sen Ferner keine Installations Wartungs oder Rekonfigurationsarbeiten durchf hren Aus Sicherheitsgr nden DO Ger t nur an eine Schutzkontaktsteckdose mit ordnungsgem geerdetem Schutzkontakt anschlieBen O Alle angeschlossenen Ger te ebenfalls an Schutzkontaktsteckdosen mit ordnungsgem geerdetem Schutzkontakt anschlie en Signalkabel m glichst einh ndig anschlie en oder l sen um einen Stromschlag durch Ber hren von Oberfl chen mit unterschiedlichem elektrischem Potential zu vermeiden Elektrische Spannungen von Netz Telefon und Daten bertragungsleitungen sind gef hrlich Um einen Stromschlag zu vermeiden nur nach den Anweisungen arbeiten die f r Installation Transport oder ffnen von Geh usen dieses Produkts oder angeschlossenen Einheiten gelten Kabel anschlie en Kabel l sen 1 Alle Ger te ausschalten 1 Alle Ger te ausschalten und Netzstecker ziehen Zuerst alle Kabel an 2 Zuerst Netzstecker von Steckdose l sen Einheiten anschlie en 3 Signalkabel von Anschlu buchsen l sen Signalkabel an Anschlu buchsen anschlie en 4 Alle Kabel von Einheiten l sen Netzstecker an Steckdose anschlie en Ger t eins
25. when you are asked to measure voltages Use this information to help you locate parts such as electronic boards connectors pin numbers and test points This chapter also contains jumper settings for the hard disk drive CD ROM compact disc read only memory drive and the connector information for modem adapter card 112 Layout of System Board of Machine Types 2194 Italy 2197 and 6344 EMEA AP J4 U16 LP1 J19 a opooooooo00 poooooooon JP4 JP3 JP2 JP1J11J12U9 JP13 JP11JP10JP9 Floppy1 Jumpers and Connectors Locations of System Board of Machine Types 2194 Italy 2197 and 6344 EMEA AP 113 Jumper Settings of the System Board of Machine Types 2194 Italy 2197 and 6344 EMEA AP Table 4 1 Jumper settings of the System Board of Machine Types 2194 Italy 2197 and 6344 EMEA AP Jumper Settings Function Bus Frequency MHz JP10 JP11 JP13 SDRAMCLK 2 3 2 3 100 100 133 133 66 2 1 1 2 CPU Core Clock Multiplier Jumper connected JP2 JP3 JP4 1 2 1 1 CMOS data clear up Jumper connected Function 2 3 Normal 1 2 Clear J8 Jumper connected to Front Panel Indication 1 2 Power LED 3 4 Hard Disk Drive LED J9 Jumper connected to power switch Power Button 1 2 114 Connectors and Functions of System Board of Machine Types 2194 Italy 2197 and 6344 EMEA AP Table 4 2 Connectors and Functions of System Board of Machine Types 2194 Italy 2197 and 6344 EMEA AP Battery socket CD
26. 37L2600 105 GERMAN 129 4 2 37L2601 105 GREEK 319 4 2 37L2602 105 ITALIAN 142 4 2 37L2603 105 NORWEGIAN 155 4 2 37L2604 105 PORTUGUESE 163 4 2 37L2605 105 SPANISH 172 148 4 2 37L2606 105 SWED FINNISH 153 4 2 37L2607 105 SWISS 150 4 2 37L2608 105 UK ENGLISH 166 4 2 37L2609 104 US ENGLISH EMEA 103P ANZ 4 2 37L2610 109 JAPANESE 194 4 2 37L2611 104 CHINESE US 467 HK TW 4 2 37L2612 105 BELGIUM FRENCH 120 4 2 37L2640 105 ICELANDIC 197 42 3712514 USICHINAANZ Singapore 4 2 37L0912 105 PALM REST FR CANADIAN 058 Commercial 4 2 37L2515 104 PALM REST FR CANADIAN 445 Consumer 4 2 37L2516 105 PALM REST LA SPANISH 171 4 2 37L2518 105 PALM REST ARABIC 275 4 2 37L2519 105 PALM REST EURO BELGIUM FR 120 4 2 37L2520 105 PALM REST EURO BELGIUM UK 120 4 2 3712521 105 PALM REST BULGARIAN 442 4 2 37L2522 105 NO PALM REST CZECH 243 4 2 37L2523 105 PALM REST EURO DANISH 159 4 2 37L2524 105 PALM REST EURO DUTCH 143 4 2 37L2525 105 PALM REST EURO FRENCH 189 4 2 37L2526 105 PALM REST EURO GERMAN 129 4 2 37L2527 105 PALM REST EURO GREEK 319 4 2 37L2528 104 PALM REST HEBREW 212 4 2 37L2529 105 PALM REST HUNGARIAN 208 4 2 37L2530 105 PALM REST ICELANDIC 197 4 2 37L2531 105 PALM REST EURO ITALY 142 149 4 2 37L2532 105 PALM REST
27. 577 Voltage Supply Switch Settings Your IBM Personal Computer might have voltage switches which must be set correctly for your voltage supply If your monitor or system unit has a voltage switch complete these steps to make sure each switch is set correctly 1 Determine the correct voltage switch setting for your area Voltage Supply Range Voltage Switch Setting 100 127 V 110 V 200 240 V 220 V 2 Locate the voltage switch on the back of your monitor or system unit If the setting shown on the switch is O Correct start setting up your IBM personal computer LH Incorrect change the voltage switch setting Safety Information AN DANGER To avoid a shock hazard do not connect or disconnect any cables or perform installation maintenance or reconfiguration of this product during an electrical storm To avoid shock hazard O The power cord must be connected to a properly wired and grounded receptacle O Any equipment to which this product will be attached must also be connected to properly wired receptacles When possible use one hand to connect or disconnect signal cables to prevent a possible shock from touching two surfaces with different electrical potentials Electrical current from power telephone and communications cables is hazardous To avoid shock hazard connect and disconnect cables as described following when installing moving or opening covers of this product or attached devices To Connect To Dis
28. 6344 nn 152 Assembly 1 System Units 00 0 152 Assembly 2 Diskette Drive Hard Disk Drive ss 155 Assembly 3 CD ROM Modem Card siennes 156 Assembly 4 Keyboard and Mouse uui ii 158 Appendix A Online Support Information sienne 160 Index Notices References in this publication to IBM products programs or services do not imply that IBM intends to make these available in all countries in which IBM operates Any reference to an IBM product program or service is not intended to state or imply that only IBM s product program or service may be used Any functionally equivalent product program or service that does not infringe any of IBM s intellectual property rights or other legally protectable rights may be used instead of the IBM product program or service References in this publication to IBM products programs or services are purely hardware related and do not cover circumstances of software problems Evaluation and verification of operation in conjunction with other products program or services except those expressly designated by IBM are the user s responsibility IBM may have patents or pending patent applications covering subject matter in this document The featuring of these patents pending or otherwise in this document does not give you any license to these patents You can send license inquires in writing to the IBM Director of Commercial Relations IBM Corporation Purchase NY10
29. 8 Fansink Supports K6 2 and Celeron Processors 1 3 19K3292 Fansink Supports PIII Processors and Celeron 600 and up 152 1 4 19K3356 32MB module PC100 1 4 19K3293 64MB module PC133 1 4 19K3294 128MB module PC133 1 5 19K3309 95W Power Supply LP 1 5 19K3585 95W Power Supply used w MSI 6188 810E Planar 1 6 6952301 Power Cord US CE CF Taiwan 1 6 6952301 Power Cord LA Lo Voltage 1 6 36L8879 Power Cord APU Countries 1 6 14F0032 Power Cord UK HK Singapore United Arab Emirate Dubai Power Cord Euro France Germany Sweden Norway Netherlands Finland Belgium Bosnia 1 6 13F9978 Croatia Egypt Greece Hungary Poland Portugal Romania Slovenia Spain Sweden Turkey LA HI Volt 1 6 13F9939 Power Cord ANZ 1 6 14F0050 Power Cord Swiss 1 6 13F9996 Power Cord Denmark 1 6 14F0068 Power Cord Italy Chile 1 6 14F0086 Power Cord Israel 1 6 14F0014 Power Cord South Africa 1 6 36L9015 Power Cord Japan 1 6 02K0545 Power Cord China _ PCMCIA Holder Bracket Req d all mdls for FE 19K3520 DASD support DT 1 8 19K3297 PCMCIA Card 1 9 19K3330 PCMCIA Device 1 10 19K3320 Top Cover 1 11 19K3321 Main Bezel Panel w USB Audio Volumn 1 11 19K3322 Main Bezel Panel wo USB Audio Volumn 1 12 19K3323 Outer Bezel Panel w FDD CD ROM slots Blue DT Aptiva 153 Outer Bezel Panel w FDD CD ROM slots Blue
30. 8354 o un tipo de bater a equivalente recomendado por el fabricante Si el sistema tiene un m dulo que contiene una bater a de litio sustit yalo nicamente por el mismo tipo de m dulo del mismo fabricante La bater a contiene litio y puede explotar si no se utiliza manipula o desecha correctamente Lo que no debe hacer e Tirar o sumergir el producto en agua e Exponer el producto a una temperatura superior a 100 C e Reparar o desmontar el producto Cuando quiera desechar la bater a siga las disposiciones y reglamentaciones locales AN caution Cuando instale una unidad de CD ROM tenga en cuenta la siguiente informaci n Si se llevan a cabo controles o ajustes o se utilizan m todos que no se atengan a lo aqu especificado se puede producir una exposici n peligrosa a las radiaciones Si se retiran las cubiertas de la unidad de CD ROM se puede producir una peligrosa exposici n a radiaciones de l ser Dentro de la unidad de CD ROM no existen piezas reparables No retire las cubiertas de la unidad de CD ROM 29 PELIGRO Algunas unidades de CD ROM tienen incorporado un diodo de l ser de Clase 3A o de Clase 3B Tenga en cuenta la siguiente informaci n Cuando la unidad est abierta se generan emisiones de rayos l ser No dirija la mirada al haz no lo observe directamente con instrumentos pticos y evite la exposici n directa gt 32 Kg 255Kg caution Alce la m quina con cuidado el sobrepeso podria caus
31. Audio connector cic lo cic NIO 115 Layout of System Board of Machine Type 6344 US Canada LA Es Power Suppl CPUFAN Top LPT Socket 370 Bottom PanelLink VGA Port 1o SDRAM SDRAM Intel 82559 Chipset PCI SLOT 1 PCI SLOT 2 CH E PCI SLOT 3 pum COM C D GEDJBAT JusBi o FH en JPZ Jumpers and Connectors Locations of System Board of Machine Type 6344 US Canada LA Jumper Settings of the System Board of Machine Type 6344 US Canada LA The Jumper Ratio is determining by BIOS 116 Connectors and Functions of System Board of Machine Type 6344 US Canada LA 6344 US Canada LA JFP2 HDD LED Power LED Speaker Power Switch and Reset Swith WR Modem Wake Up Connector 117 Layout of System Board of Machine Types 2193 and 2196 J21 6 J20 J7 J16 J17 J19 J6 J1 J1 J1 U16 J2 J J4 J1 J15 J13 J14 JP4JP3JP2 JP1 Jumpers and Connectors Locations of System Board of Machine Types 2193 and 2196 118 Jumper Settings of the System Board of Machine Types 2193 and 2196 Table 4 4 Jumper Settings of the System Board of Machine Types 2193 and 2196 JumperSettings Function yE CPU Core Clock Multiplier Jumper connected JP6 JP7 JP8 2 3 1 2 1 2 2 3 2 3 1 2 1 2 CMOS data clear up Jumper connected 2 3 1 2 J18 Jumper connected to Front Panel 1 2 3 4 J15 Jumper connected to
32. Bolivia Panama El S alvador Honduras Nicaragua Dominican Republic Guatemala Taiwan Saudi Arabia Thailand 4 3 19K3639 Jazz Speaker Power Adapter TEAC 41 090400V Euro France Germany Sweden Norway Netherlands Finland Belgium Bosnia Croatia Egypt Greece Hungary Poland Portugal Romania Slovenia Spain Sweden Turkey LA HI Volt Danish Swiss Italy 4 3 19K3638 Jazz Speaker Power Adapter TEAC 41 090400V Includes Scotland England Northern Island Wales GB HK Singapore United Arab Emirate Dubai 4 3 19K3637 Jazz Speaker Power Adapter TEAC 41 090400V ANZ APU 4 3 19K3641 Jazz Speaker Power Adapter CH0026677089 China 4 3 19K3640 Jazz Speaker Power Adapter T MARK 61 17459 Japan 151 Parts Catalog of machine type 2196 2197 and 6344 Assembly 1 System Unit 1 13 LS 1 18 1 22 L4 1 12 1 11 1 10 1 26 1 28 1 20 24P6027 Pro283 System board 1 1 24P6028 Pro286i System board 1 1 24P6030 Pro286 System board 1 1 19K3584 MSI 6188 810E 1 2 19K3286 AMD K6 2 533MHz 100FSB E7 w o heatsink and fan 1 2 19K3412 AMD K6 2 550MHz 100FSB E7 w o heatsink and fan 1 2 19K3288 INTEL Celeron 500MHz 66FSB 1 2 19K3289 INTEL Celeron 533MHz 66FSB 1 2 19K3386 INTEL Celeron 600MHz 66FSB 1 2 19K3291 INTEL PIII 550MHz 100FSB 1 2 19K3387 INTEL PIII 600MHz 133FSB 1 2 19K3388 INTEL PIII 667MHz 133FSB 1 3 19K334
33. DIMM Ha A 109 Copyright IBM Corp 2000 87 Removals and Replacements of Machine types 2193 2194 and 6345 BEFORE REMOVING ANY FRU POWER OFF THE COMPUTER UNPLUG ALL POWER CORDS FROM ELECTRICAL OUTLETS THEN DISCONNECT ANY INTERCONNECTING CABLES ATTENTION The System board processors adapter cards DIMMs and upgrade processors can be damaged by electrostatic discharge Use an electrostatic discharge ESD strap to establish personal grounding If you don t have an ESD strap establish personal grounding by touching a ground point with one hand before touching the static sensitive FRUs The Arrows in the removals and replacements procedures show the direction of Movement to remove a field replaceable unit FRU to turn a screw or the direction to press a tab to release the FRU Begin all removals by removing the cover and rear cover if applicable When other FRUs must be removed prior to removing the failing FRU they are listed at the top of the page Go to the removal procedure for each FRU listed Remove the FRU and then continue with the removal of failing FRU To replace a FRU reverse the removal procedure and follow any notes that PERTAIN to replacement Before disconnecting any cables note their location and orientation Reinstall any new FRUs with cabling in their original location 88 Identifying the Parts of the System Unit This computer system has 4 ba
34. N IN OTHER SOFTWARE SELECTABLE ON THE SCREEN SHOWN IN BLACK AND NOT GRAY YES GO TO STEP 006 NO READ AHEAD O Make sure that Windows 98 is properly installed O Goto step 001 006 O Select the Preview button from the Sound window 007 DO YOU HEAR ANY SOUND FROM THE SPEAKER YES READ AHEAD NO GO TO STEP 008 O The audio feature is functioning normally Click Cancel to close the dialog box Exit Microsoft Windows 98 O lfthe symptom remains or has changed go to Index of Symptoms Messages Error Codes or Beeps on page 57 Oo End 71 72 Make sure that the volume control is not turned low Make sure that the speaker and its adapter are not damaged Make sure that the speaker is plugged into speak out jack Refer to Parts Test Point Locations on page 111 If the error cannot be resolved replace the system board End CD ROM Drive 001 START O Insert the diagnostics diskette into the diskette drive and make sure that there is no CD in the CD ROM drive O Select Interactive Tests menu then select and execute CD ROM Test 002 DO YOU SEE A MESSAGE NO CD ROM DRIVE OR MSCDEX DEVICE DRIVER INSTALLED YES READ AHEAD NO GO TO 003 O Exit the diagnostics program and power off the system O Check and make sure that the CD ROM drive power cable and audio and data cables are not damaged and are connected properly O Check and make sure that the CD ROM drive driver is loaded correctly KO Load defaul
35. OWER CORDS FROM ELECTRICAL OUTLETS THEN DISCONNECT ANY INTERCONNECTING CABLES ATTENTION The System board processors adapter cards DIMMs and upgrade processors can be damaged by electrostatic discharge Use an electrostatic discharge ESD strap to establish personal grounding If you don t have an ESD strap establish personal grounding by touching a ground point with one hand before touching the static sensitive FRUs The Arrows in the removals and replacements procedures show the direction of movement to remove a field replaceable unit FRU to turn a screw or the direction to press a tab to release the FRU Begin all removals by removing the cover and rear cover if applicable When other FURS must be removed prior to removing the failing FRU they are listed at the top of the page Go to the removal procedure for each FRU listed Remove the FRU and then continue with the removal of failing FRU To replace a FRU reverse the removal procedure and follow any notes that PERTAIN to replacement Before disconnecting any cables note their location and orientation Reinstall any new FURS with cabling in their original location 99 Identifying the Parts of the System Unit This computer system has 3 bays each bay has a factory installed drive in it The devices are 3 5 Diskette 40X CD ROM drive and 5 0 GB hard disk some models may have hard disk of 10 or 15 GB capacity Diskette drives in this unit use the standard diskette
36. P20 JP21 Quad Speaker Optional 4 JP24 FWH Write Protection Open Normal Default Write Protection J12 For 2X11 Pins Jumper Soft PWR Soft Power Connector OO Open pen Normal Operation Short Power On Off RES Reset Switch E Open Normal Operation I Short For Hardware Reset System 125 P P P Power LED 4f I PIN 1 LED anode O J PIN 2 LED cathode PIN 3 LED cathode SPKR Speaker Connector 000 PINZ NC gt PIN 3 NC PIN 4 Data HD IDE Hard Disk Active LED yo PIN 1 LED anode O I PIN 2 LED cathode GN Green Function Switch q N Open Normal operation Short Entering Green Mode Y GD Green LED Cl gt lt PIN 1 LED anode PIN 2 LED cathode 126 Power Supply Cable Connector Specifications Refer to the following figures when checking for voltages on power supply cable connectors When checking voltages the power supply fan must be running To power on the power supply without using the on off switch use a screwdriver or other tools to short the power supply connector with the switch cable disconnected from the connector on the system board or use a connection jumper to short the black and green wires of the 20 pin connector on power supply PIN 20 PIN 11 PIN 10 PIN 1 System Board Power Supply Connectors 127 Main Output Pin Assignment Table 4 7 Main Output Pin Assignment gt COMMON CS
37. R ES gt 4 HMA ERA ARRE LIMA ER SERE TR RA 3 A A 4 A SENE S NA Class 3A Class 3B EH ERIN gt MART EE o BARATA gt ERE G BEGER RF 5 A gt 32 AA 70 5 gt 55 AF 121 2 E ER RAMS gt GET RARA gt RA 10 ER ER FRE ATERRAR ZA gt AAA AMARA AAN gt DANGER Pour viter tout risque de choc lectrique ne manipulez aucun c ble et n effectuez aucune op ration d installation d entretien ou de reconfiguration de ce produit au cours d un orage Pour viter tout risque de choc lectrique O Les cordons d alimentation du pr sent produit et de tous les appareils qui lui sont connect s doivent tre branch s sur des socles de prise de courant correctement c bl s et mis la terre Afin d viter tout risque de choc lectrique provenant d une diff rence de potentie
38. S THE POWER SUPPLY FAN RUN YES GO TO STEP 003 NO GO TO STEP 004 003 DOES THE SYSTEM FAIL TO SHUT OFF WHEN THE ON OFF SWITCH IS PRESSED YES READ AHEAD NO GO TO STEP 005 O You might have a damaged on off switch cable assembly LH Disconnect the on off switch cable assembly connector from the power supply connector and take an ohm reading O Goto step 007 004 O Disconnect the power cord from the back of the system unit Disconnect all power and switch cable connectors from the system board and the power supply Disconnect the power connectors to all drives Connect the power connector to system board as a power load for driving up power supply O O O O Reconnect the power cord 005 DOES THE POWER SUPPLY FAN RUN YES READ AHEAD NO GO TO STEP 009 O With the system powered on and the power supply fan running check the voltages of the power supply connectors for the system board and all drive connectors as shown in the following figures PIN 11 PIN 20 PIN 1 PIN 10 Power Supply Connectors Bottom View AT Black GND Sip ERN IgG 5V Vi Vellow 4 12V ine 027 ellow 12V GE Hard Drive or CD ROM End of Power Cable 3 5 In Diskette Drive End of Power Cable 77 006 ARE THE VOLTAGES CORRECT AND DOES THE FAN RUN YES READ AHEAD NO GO TO STEP 009 O The power supply is working normally O If you suspect the on off switch cable assembly see Step 003 LH Ifthe fan continues to run when all connector
39. SLIGUE tudo Conecte primeiro todos os cabos Remova primeiro o s cabo s de nos dispositivos alimenta o das tomadas Conecte os cabos de sinal nos Remova os cabos de sinal dos recept culos recept culos Conecte o s cabo s de Remova todos os cabos dos alimenta o nas tomadas dispositivos LIGUE o dispositivo AN cuidado Ao substituir a bateria utilize apenas o N mero de Pe a IBM 33F8354 ou um tipo de bateria equivalente recomendado pelo fabricante Se seu sistema possuir um m dulo com uma bateria de l tio substitua o apenas pelo mesmo tipo de m dulo produzido pelo mesmo fabricante A bateria cont m l tio e pode explodir se n o for utilizada manuseada e descartada de forma adequada N o D Jogue ou coloque na gua O Aque a a mais de 100 C 212 F LH Conserte nem desmonte Descarte a bateria conforme requerido pelas disposi es e regulamenta es locais ZN cuidado Quando uma unidade de CD ROM estiver instalada observe o seguinte A utiliza o de controles ou ajustes ou a execu o de procedimentos diferentes daqueles especificados nesta publica o pode resultar em exposi o perigosa radia o A remo o das tampas da unidade de CD ROM pode resultar em exposi o a radia o perigosa de laser N o existem pe as que possam ser consertadas no interior da unidade de CD ROM N o remova as tampas da unidade de CD ROM PERIGO Algumas unidades de CD ROM cont
40. ack of the system unit Hold both sides of the system unit top cover and push it forward about 25 inches Lift the top cover up to remove it completely Touch the bare metal frame of your system unit to dissipate the static electricity from your body Do not touch any of the components inside the frame before you touch the frame Do not touch any of the components that have a voltage warning label LH Disconnect the system unit power cord ood 102 Adapter Cards Installing Adapter Cards O O O O Remove the screw that secures the adapter card retainer and slot cover Then remove the card retainer and slot cover Align and insert the adapter card into the adapter card connector Secure the card with the screw that you removed in the first step Reinstall all hardware except for the slot cover which cannot be reinstalled and screws that you removed prior to the installation of the adapter card Removing Adapter Cards Follow these steps to remove an adapter card O O O Position the system unit so that the card is accessible to you If the adapter card has cables disconnect them Be sure to take note of where the cable is connected You will have to reconnect these cables when you reinstall the card Remove the adapter card screw Firmly hold the adapter card and carefully pull it from the card connector If you are not reinstalling the card reinstall all other hardware and screws that were removed prior to t
41. advanced technology AT Interface Hard disk and CD ROM drives in this unit use an integrated drive Electronics IDE AT interface This computer supports the American National Standard Institute ANSI standard for AT attachment disk drives and CD ROMs This system has 3 interface cards slots for adapter card expansion All of them are Peripheral Component Interconnect PCI interfaces This system has 1 video bridge expansion slot adjacent to the PCI slots All models of this system have a 10 100 Mbps Ethernet port onboard For 6344 systems in the US LA and Canada will use an Ethernet card 100 1 Power Supply This is a 95 watt switching power supply 2 Expansion slots On the rear panel of the system unit are 3 slot openings for installation of adapter card 3 Modem card This system may include a V 90 Data Fax modem For 6344 systems will use the Ethernet card 4 Diskette Drive This machine has a factory installed 3 5 1 44MB floppy drive 5 PCMCIA drive This option is only available on selected models 6 CD ROM Drive This machine has a factory installed 40 X CDROM drive but not standard in 6344 models 7 Hard Disk Drive This machine has a factory installed 5 25 4 6 or 8 GB hard disk drive 8 System board 9 PCMCIA drive adapter card This option is only available on some models 101 Top Cover To remove the top cover of this system unit O Remove the screws that secure the top cover at the b
42. any system problems Memory test failed Memory on page 74 System board Incorrect memory Insert the memory modules in the DIMM sockets properly size shown or and then reboot the system Memory module See the Step 005 of Memory on page 74 to replace memory module System board Load default settings fails to enter power saving mode when the Power Reload software from Recovery CD Management is set to Enabled and power saving timer In Win98 check settings in Control Panel Power utility Index of Symptoms Messages Error Codes or Beeps on page 57 Undetermined Problems on page 80 Execute a system test Diagnostics All Tests in PC Doctor diagnostics program and set it to stop at Halt on Error to see the potential cause of the problem Undetermined Problems on page 80 62 Table 2 3 Error Symptoms List Error Symptoms Action FRU NOTE To diagnose a problem first find the error symptom in the left column If directed to a check procedure replace the FRU indicated in the check procedure If no check procedure is indicated the first Action FRU listed in right column is the most likely cause Blinking cursor only Start on page 55 system does not Diskette IDE drive connection cables work Diskette IDE disk drives Undetermined Problems on page 80 System board Diskette Drive NOTE Ensure that the diskette drive is configured cor
43. ar alguna lesi n caution La corriente el ctrica de los cables de comunicaciones de tel fono y de alimentaci n puede resultar peligrosa Para evitar posibles lesiones o da os del aparato desconecte los cables de alimentaci n los sistemas de telecomunicaciones las redes y los m dems antes de abrir las cubiertas del servidor salvo que se indique lo contrario en las instrucciones de las operaciones de instalaci n y configuraci n 30 Laser Compliance Statement The CD DVD ROM drive in the computer is a laser product The CD DVD ROM drive s classification label sample shown below is located on the drive CLASS 1 LASER PRODUCT APPAREIL A LASER CLASSE 1 LASER KLASSE 1 LUOKAN 1 LASERLAITE PRODUIT LASER CATEGORIE 1 The CD DVD ROM drive is certified in the U S to conform to the requirements of the Department of Health and Human Services 21 Code of Federal Regulations DHHS 21 CFR Subchapter J for Class 1 laser products In other countries the drive is certified to conform to the requirements of EN60825 Class 1 laser products are not considered to be hazardous The CD DVD ROM drive has an internal Class 1 0 5 milliwatt aluminum gallium arsenide laser that operates at a wavelength of 760 to 810 manometers The design of the laser system and the CD DVD ROM drive ensures that there is no exposure to laser radiation above a Class 1 level during normal operation user maintenance or servicing conditions 31 Trademar
44. ard 1 14 19K3630 Planar I O Port EMC Shield w o LAN 1 14 19K3316 Planar I O Port EMC Shield w USB LAN 1 15 19K3578 PR D PE GE dd Cable Assembly for 1 16 19K3580 Y Audio Cable for Gigabyte board 1 16 19K3521 Y Audio Cable for 2193 1 17 19K3359 Speaker Port Bracket w Cable 1 18 36L9077 CMOS Backup Battery CR2032 1 19 09N5409 Screw Pack 1 20 01N3003 Accton Ethernet Card 1 21 19K3312 Andrea Noise Cancelling NC8 1 22 19K3603 USB Bracket Enlight chassis 1 22 19K3317 USB Bracket Chenming chasis 1 23 19K3318 USB Cable 1 24 19K3366 Speaker Cable Internal Used w P amp D Card MT DT 1 25 09N5403 Power Switch Cable Assembly 1 26 09N5411 Led Cable Assembly 144 Assembly 2 Diskette Drive Hard Disk Drive Asm Index 19K3298 Description 5 GB Hard Disk Drive 3 5 10K2059 10 GB Hard Disk Drive 3 5 19K3299 15 GB Hard Disk Drive 3 5 19K3355 20 GB Hard Disk Drive 3 5 36L9130 3 5 Diskette Drive 19K3319 HDD IDE Cable DMA 66 MHz 19K3357 FDD IDE Cable 145 Assembly 3 CD ROM Modem Card E Asm Index FRU Number Description 3 1 19K3360 40X CD ROM White 3 1 19k3300 48XCD ROM White 3 1 19K3301 32X CD RW White 3 1 19K3349 40X CD ROM Black Bezel 3 2 19K3358 CD ROM IDE Cable 3 3 09N5406 CD ROM Audio Cable 2194 3 3 19K3337 CD ROM Audio Cable 2193 3 4 19K3302 40X 8X DVD ROM White 3 4 19K3350
45. ble 1 1 System Board Hardware Interfaces Expansion slot Three PCI peripheral component interconnect v2 1 compatible for I O adapter expansion slots that operate at 33 MHz bus speed PCI slot 1 can cards hold a short 175mm PCI adapter card PCI slot 2 can hold a PCI adapter card measuring 165 mm in length or less PCI slot 3 can hold a PCI adapter card measuring 236 mm in length or less The desktop model machine types 2196 2197 and 6344 only support low profile PCI interface 169mm Hard Disk Two PCI local bus Enhanced IDE v1 0 compatible hard disk drive Drives interfaces that support PIO mode up to mode 4 DMA 32 bit access up to mode 2 and Ultra 33 Synchronous DMA up to mode 2 33M bytes sec CD DVD ROM 5 25 in high performance forty speed 40X CD ROM IDE AT drive Drive Support Bootable CD ROM Format specification version 1 0 Compliant to Audio CD Video CD CD ROM XA Karaoke CD and Photo CD both single and multi session format Diskette Drive AT diskette interface Video Physical interface is compatible with the IBM Personal System 2 PS 2 VGA interface SiS540 SIS 630 and Intel 810e VGA Onboard Modem One 56 6 Kbps PCI Plug and Play modem adapter card with data fax features not standard in 6344 and 6345 systems Audio For 2194 and 6345 systems use ADI 1881 Codec All other models use Cirrus Logic 4299 Codec Pointing device IBM PS 2 compatible mouse Keyboard IBM PS 2 compatible keyboard device Serial por
46. cards first D Disconnect the power cable CD ROM cable Diskette Drive cable Hard Disk Drive cable audio cable power switch cable speaker cable and LED cable from system board D Remove the eight screws on system board 107 Power Supply O O O O 108 This system has a 95 watt switching power supply To remove the power supply you must remove the top cover first Disconnect the power cable from the riser board and all drives Remove the screws in the machine rear that secure the power supply E a Memory DIMM This system has 2 system memory module sockets DIMM 0 and DIMM 1 These sockets hold dual in line memory modules DIMM that contains 3 3V single or double sided synchronous DRAM SDRAM The maximum memory size is 512MB total 109 110 uo Parts Test Point Locations Parts Test Point LocationNS i raioniin eaa araa anaa aaae aaaea ddaa airan anaa iaaa an inaani 111 Introduction a ee TNA 112 Layout of System Board of Machine Types 2194 Italy 2197 and 6344 EMEA AP nennen 113 Jumper Settings of the System Board of Machine Types 2194 Italy 2197 and 6344 EMEA AP 114 Connectors and Functions of System Board of Machine Types 2194 Italy 2197 and 6344 EMEA AP 115 Layout of System Board of Machine Type 6344 US Canada LA e 116 Connectors and Functions of System Board of Machine Type 6344 US Canada LA n 117 Layout of System Board of Mac
47. chalten 19 AN achtung Eine verbrauchte Batterie nur durch eine Batterie mit der IBM Teilenummer 33F8354 oder durch eine vom Hersteller empfohlene Batterie ersetzen Wenn Ihr System ein Modul mit einer Lithium Batterie enth lt ersetzen Sie es immer mit dem selben Modultyp vom selben Hersteller Die Batterie enth lt Lithium und kann bei unsachgem er Verwendung Handhabung oder Entsorgung explodieren Die Batterie nicht e mit Wasser in Ber hrung bringen e ber 100 C erhitzen e reparieren oder zerlegen Die rtlichen Bestimmungen f r die Entsorgung von Sonderm ll beachten A achtung Wenn ein CD ROM Laufwerk installiert ist beachten Sie folgendes Steuer und Einstellelemente sowie Verfahren nur entsprechend den Anweisungen im vorliegenden Handbuch einsetzen Andernfalls kann gef hrliche Laserstrahlung auftreten Das Entfernen der Abdeckungen des CD ROM Laufwerks kann zu gef hrlicher Laserstrahlung f hren Es befinden sich keine Teile innerhalb des CD ROM Laufwerks die vom Benutzer gewartet werden m ssen Die Verkleidung des CD ROM Laufwerks nicht ffnen 20 VORSICHT Manche CD ROM Laufwerke enthalten eine eingebaute Laserdiode der Klasse 3A oder 3B Die nachfolgend aufgef hrten Punkte beachten Laserstrahlung bei ge ffneter T r Niemals direkt in den Laserstrahl sehen nicht direkt mit optischen Instrumenten betrachten und den Strahlungsbereich meiden A gt 32 Kg 2 gt 55Kg achtung
48. column If directed to a check procedure replace the FRU indicated in the check procedure If no check procedure is indicated the first Action FRU listed in right column is the most likely cause NOTE Make sure CD ROM drive is configured correctly in BIOS Setup cable jumper are set correctly and its laser beam is clean before diagnosing any CD ROM drive problems CD ROM drive LED CD may have dirt or foreign material on it Check with a flashes for more known good disc than 30 seconds CD is not inserted properly CD is damaged Software asks to reinstall disc Software displays a reading CD error CD ROM drive LED CD ROM drive doesn t come on but works normally CD ROM drive CD ROM drive power cannot load or eject CD ROM Drive on page 73 when the system is CD ROM drive CD ROM drive CD may have dirt or foreign material on it Check with a does not read and known good disc there are no error codes or messages are displayed CD ROM drive Make sure that the CD ROM driver is installed properly CD ROM drive can Make sure that the headphone jack of the CD ROM has an play audio CD but output then check if the audio cable from CD ROM drive to no sound output system board CD audio connector is connected properly Turn up the sound volume Speaker power connection cable CD ROM drive Real Time Clock Real time clock is Make sure that the information in the Date and Time of inaccurate BIOS Setup is set c
49. connect Turn Everything OFF 1 Turn Everything OFF First attach all cables 2 First remove power cord s from outlet to devices 3 Remove signal cables from receptacles Attach signal cables to receptacles 4 Remove all cables from devices Attach power cord s to outlet Turn device ON As Caution When replacing the battery use only IBM Part Number 36L9077 or an equivalent type battery recommended by the manufacturer If your system has a module containing a lithium battery replace it only with the same module type made by the same manufacturer The battery contains lithium and can explode if not properly used handled or disposed of Do not O Throw or immerse into water O Heat to more than 100 C 212 F O Repair or disassemble Dispose of the battery as required by local ordinances or regulations ZN Caution When a CD ROM drive is installed note the following Use of controls or adjustments or performance of procedures other than those specified herein might result in hazardous radiation exposure Removing the covers of the CD ROM drive could result in exposure to hazardous laser radiation There are no serviceable parts inside the CD ROM drive Do not remove the CD ROM drive covers DANGER Some CD ROM drives contain an embedded Class 3A or Class 3B laser diode Note the following Laser radiation when open Do not stare into the beam do not view directly with optical instruments and
50. ct this menu item to modify the video settings System Shared Memory Size Determines whether 2MB 4MB 8MB 16MB 32MB or 64MB of system memory is to be used by video Init Display First Specify which video subsystem to initialize first PS 2 Mouse Detect Function Determines whether the power on self test will check to see if a mouse is attached to the mouse connector 48 ONBOARD FDC CONTROLLER Allows you to enable or disable the diskette drive floppy disk drive controller Game Port Address Determines the game port 1 0 address Midi Port Address Determines the game port I O address Midi Port IRQ Determines the midi port IRQ Interrupt Request number Power Management Setup The Power Management Setup allows you to configure your system to most effectively save energy while operating in a manner consistent with your own style of computer use APM Video Off Option Determines the video off function for power managerment Video off Method Determines the manner in which the Monitor is blanked Activity Monitor MODEM Use IRQ Allows you to select the IRQ to be used by the modem Automatic Power On Define automated method of waking up the computer ACPI Suspend Type Determines the suspend type Clock Generator Control This setting allows you to set the clock rate of CPU and SDRAM Set Password In this option you can create a password to restrict access to the Setup Utility or to your System Y
51. d You can install 16MB 32MB 64MB 128MB or 256MB DIMMs in any sockets and with any combinations 134 System Board Connector Pin Signals Monitor Port Signals Fin SignatName vo Pm SignaiNeme o 4 Nocomecion wa X meneur 1 s Sh Ground wa 13 Horizontal Son O e Remum NA w Vertealsynen 7 Green Ground wa 15 Montoriwens 1 s ee Ground NA Serial Port Signals Fin Signainame vo Pim Signal Name vo 1 beta camerDetea_1 S users 1 2 ReceweDaa 1 7 remesttosen o 5 Tenma le GewToSem 1 4 Data Terminal O 9 Ring Indicator I Ready 5 Signal Ground N A Parallel Port Signals Pim Signal Name WO Pin Signal Name O 1 Sube o 14 Auto Feed NA 2 Data ito vo 15 feer 3 Databi1 vo 16 miaize Databiz vo 17 Jseectm Power 5 Datamit4 vo 19 Ground Power Power s 9 Ho 11 H2 13 Power Power Power _ 10 Acnowedse 23 Grouns Power n me a coms Power PaperEmy 25 ons Power Sea 0 Mouse Port Signals Pin Signal Name VO Pin Signal Name NO Power 135 Keyboard Port Signals Signal Name Signal Name Fin o m 3 Ground Pour 6 Mouse Clock NA 136 Diskette Drive Cable Connector Signals Pin Signal Name KO Pin Signal Name I O p wee ma fre orsaonseizer 0 2 pensi seen o
52. d during POST the IBM logo screen will automatically switch to the text based screen and display the error message or code with a beep Depending on the criticality of the POST error the system may halt and or display the message Press F1 to go to the Setup or Enter to continue If this message appears pressing the Enter key will allow the system to attempt to proceed despite the reported error pressing F1 will cause the system Setup Utility menu to appear 4 f no keyboard keys are pressed and if POST is completed without errors the system will then proceed with the loading of DOS or other operating system from diskette drive A or a hard disk drive or CD ROM drive depending on the options selected in the Setup Utility If any errors are detected by POST there will be an error message accompanied with an error code shown on display screen and a beep See Index of Symptoms Messages Error Codes or Beeps on page 57 to find the most likely cause and countermeasure 83 Diagnostics Tools IMPORTANT This manual is intended to test the IBM Machine Types 2193 2194 2196 2197 6344 and 6345 only Testing devices which are not included with the original product package including other IBM products prototype cards or modifying hardware settings may give false errors and invalid system responses The diagnostics not specifically made for this model may also report incorrect errors and information The diagnostics program comes on a CD
53. diagnose a problem first find the BIOS error messages codes or beeps in left column If directed to a check procedure replace the FRU indicated in the check procedure If no check procedure is indicated the first Action FRU listed in right column is the most likely cause This message is used in conjunction with the I O CHANNEL CHECK and RAM PARITY ERROR messages when the segment that has caused the problem cannot be isolated Hard drive cannot be initialized Be sure the adapter is ENCOUNTERED installed correctly and all cables are correctly and firmly INITIALIZING HARD attached Also be sure the correct hard drive type is DRIVE selected in Setup ERROR INITIALIZING Cannot initialize controller Make sure the cord is HARD DISK correctly and firmly installed in the bus Be sure the CONTROLLER correct hard drive type is selected in Setup Also check to see if any jumper needs to be set correctly on the hard drive FLOPPY DISK Cannot find or initialize the floppy drive controller CNTRLR ERROR OR Make sure the controller is installed correctly and NO CNTRLR firmly If there are no floppy drives installed be sure PRESENT the Diskette Drive selection in Setup is set to NONE 60 Table 2 2 BIOS Error Codes Messages and Beeps List NOTE To diagnose a problem first find the BIOS error messages codes or beeps in left column If directed to a check procedure replace the FRU indicated in the check procedure If no check procedure
54. ds LH Disconnect any drives except e 3 5 in diskette drive e Hard disk drive e Factory installed devices such as a CD ROM drive LH Make sure that all power cords and cables are connected properly LH Make sure that the monitor brightness and contrast controls are not turned down O Power on the system unit NOTE Some monitors have a detachable system I O signal cable between the monitor and the system unit In this case check this signal cable before replacing the unit See Monitor Port Signals on page 135 for pin identification 55 O Make sure that the monitor refresh rate is correct O Note any symptoms messages error codes or beeps O Make sure that there are no diskettes or CDs in the drives 002 DOES AN IBM LOGO SCREEN APPEAR YES READ AHEAD NO GO TO STEP 004 LH Insertthe diagnostics diskette in the diskette drive 003 DOES SYSTEM LOAD THE DIAGNOSTICS PROGRAM FROM THE DISKETTE DRIVE YES READ AHEAD NO GO TO STEP 004 a Follow the instructions on the screen and select Utility from the diagnostics program menu O Select Tech Support Form from the menu press F5 to execute then generate a system configuration report O Compare the system configuration list with the actual devices installed in system NOTE f necessary remove the machine cover and visually compare the devices installed in system to those shown in the system configuration report O Goto step 006 004 DO ANY MESSAGES ERROR CODES
55. e BIOS is programming or the flash ROM will be destroyed 8 Press F1 to Reset or press F10 to exit the system after the BIOS is completely updated 42 BIOS contained Model Number and Serial Number The model number and serial number information is stored in BIOS ROM and displayed in the Model Information of BIOS Setup main menu If a repair is completed by replacing the system board or installing a new BIOS ROM then you need to enter the original system model number and serial number in the new BIOS ROM To enter the model number and serial number into BIOS 1 Prepare a bootable DOS diskette with VPD EXE files 2 Insert the diskette and boot from drive A WARNING Do not boot with any memory related driver such as HIMEM SYS EMS SYS 3 Atthe DOS prompt type A gt VPD then press Enter You will be asked if you want to update the serial number type Y to continue When the screen shows Serial Number 4 Enter the serial number and press Enter to continue You can type a maximum of 7 characters without spaces 5 Follow the instructions on the screen to complete the procedure 6 Type A gt VPD and press Enter to display and verify your input model number and serial number information 43 BIOS Setup Utility The Setup Utility lets you review and change important information about the computer and its hardware Working with the Setup Menus Starting the Setup Utility Follow these steps to enter Setup when the comput
56. e producto durante una tormenta el ctrica Para evitar una posible descarga O El cable de alimentaci n debe conectarse a un recept culo con una instalaci n el ctrica correcta y con toma de tierra O Los aparatos a los que se conecte este producto tambi n deben estar conectados a recept culos con la debida instalaci n el ctrica Cuando sea posible utilice una sola mano para conectar o desconectar los cables de se al a fin de evitar una posible descarga al tocar dos superficies con distinto potencial el ctrico La corriente el ctrica de los cables de comunicaciones tel fono y alimentaci n puede resultar peligrosa Para evitar una posible descarga siga las indicaciones de conexi n y desconexi n de los cables siempre que tenga que instalar mover o abrir las cubiertas de este producto o de los dispositivos acoplados Instrucciones de conexi n Instrucciones de desconexi n 1 Encienda todos los componentes 1 Apague todos los componentes ON OFF En primer lugar retire los cables de 2 En primer lugar conecte todos los alimentaci n de las tomas cables a los dispositivos Retire los cables de se al de los 3 Conecte los cables de se al a los recept culos recept culos Retire todos los cables de los 4 Conecte los cables de alimentaci n dispositivos alas tomas 5 Encienda el dispositivo ON 28 A caution Al cambiar la bater a utilice nicamente la bater a IBM N mero de pieza 33F
57. e safety exposure from any non IBM attachments 140 e ES Parts Catalog Parts Catalog of machine type 2193 2194 and 6345 e 142 Assembly 1 System Unit sienne ada guto pasa e ln das enge 142 Assembly 2 Diskette Drive Hard Disk Drive ss 145 Assembly 3 CD ROM Modem Card pp 146 Assembly 4 Keyboard and Mouse iii 148 Parts Catalog of machine type 2196 2197 and 6344 e ii 152 Assembly 1 System Unita tn a ne gidde 152 Assembly 2 Diskette Drive Hard Disk Drive sis 155 Assembly 3 CD ROM Modem Card pp 156 Assembly 4 Keyboard and Mouse nenn 158 141 Parts Catalog of machine type 2193 2194 and 6345 Assembly 1 System Unit a pp 4 1 4 1 15 1 16 1 21 1 6 19K3582 Gigabyte 810E GA 6WMMC7 e1 System Board 24P6027 Pro283 SiS540 AMD System Board type 2193 24P6026 Pro 2831 System Board 10K2120 AMD K6 2 500MHz 100FSB E7 w o heatsink and fan 1 2 19K3286 AMD K6 2 533MHz 100FSB E7 w o heatsink and fan 1 2 19K3412 AMD K6 2 550MHz100FSB E7 w o heatsink and fan 1 2 19K3288 INTEL Celeron 500MHz 66FSB 1 2 19K3289 INTEL Celeron 533MHz 66FSB 1 2 19K3386 INTEL Celeron 600MHz 66FSB 1 2 19K3387 INTEL PIII 600MHz 133FSB 1 2 19K3388 INTEL PIII 667MHz 133FSB 13 19K3292 Fansink Supports PIII and Celeron 600MHz and up PIII base Processors 13 19K3348 Fansink Supports K6 2 and Celeron non PIII base Processors 1 4 19K3356 32MB mod
58. e the last item tested if the system operates normally after removing the last item 80 EEE Diagnostic Aids Diagnostic rq i 81 IntroductiOn srt Een 82 pe EO ESI NIE 83 Diagnostics TOOIS p 84 Using Diagnostics Program from Recovery CD ie 84 Diagnostics Program Features Copyright IBM Corp 2000 81 Introduction This section explains the diagnostic aids power on self test POST and diagnostics program PC Doctor that are available for troubleshooting problems on the system 82 Power On Self Test Each time you power on the system the power on self test POST is initiated Several items are tested during POST but is for the most part transparent to the user POST checks the following e System Board e Mouse e Memory e Parallel Port s e SVGA Controller e Serial Port s e Hard Disk Drive s e CD ROM Drive s e Floppy Diskette Drive s e Sound Controller e Keyboard To start POST turn on the monitor and then the system unit The following will happen 1 The IBM logo will appear on center of the screen 2 Atthis time one of two hot keys may be used The F1 key as described on screen will cause the system Setup Utility menu to appear The F9 key will switch the graphical IBM logo screen to the traditional text based system startup screen which displays BIOS version and system memory tested 3 If an error is detecte
59. e the system board End 79 Undetermined Problems If an error code is present go to Index of Symptoms Messages Error Codes or Beeps on page 57 If no error code is present continue with this check Check the power supply voltages see Power Supply Cable Connector Specifications on page 127 If the voltages are correct retum here and continue with the following steps 1 Power off the system unit 2 Perform the following checks one by one until you have isolated the problem FRU refer to Parts Test Point Locations on page 111 for locations Do 000 Load default settings in setup Check all system board jumper positions and switch settings Check all adapter card jumper positions Check all device jumper positions Check all cables and connectors for proper installation Ifthe jumpers switch and voltage settings are correct return here and continue 3 Remove or disconnect the following one at a time oDoo 00 0 0 0 00 O Non IBM devices External devices Any adapters Moden card if installed CD ROM drive Diskette drive Hard disk drive DIMM Processor System board 4 Power on the system unit 5 Repeat steps 1 through 4 until you find the failed device or adapter 6 If software related reload software from Recovery CD If the symptom changes go to Index of Symptoms Messages Error Codes or Beeps on page 57 or to the check procedure for the last item tested Replac
60. ed FRUs If an adapter or device consists of more than one FRU any of the FRUs might cause an error code Before replacing the device or adapter remove the FRUs one by one to see if the symptoms change If a newly replaced FRU does not correct the problem If you have reached this point of the check procedures and were instructed to replace a FRU but doing so did not correct the problem reinstall the original FRU and go through Start again If you want to print a copy of a BIOS Setup Utility screen to an attached printer press Print Screen key while the screen is displayed PLEASE READ THE FOLLOWING Human Error is a cause for concern when applied to check procedures It exists in every first time set of analysis procedures It is therefore essential for effective and time efficient servicing that each stage of every procedure be verified For example When a symptom is found or when a symptom appears to have been cured the preceding steps should be repeated for accuracy of analysis 001 START To begin note the following O Disable the setting of Quick Power On Self Test from BIOS Setup O Disconnect all external cables and devices including speakers and microphone from the system unit except for the keyboard mouse and monitor O Power off the system unit before moving it or when replacing FRUs O Remove all adapter cards except for the factory installed modem adapter card and any other IBM factory installed adapter car
61. either 115 V ac or 230 V ac This switch must be in the 230 V ac position when the machine is plugged into a 230 V ac electrical outlet 51 Special Tools The following special tool is required to service this system when running the diagnostics program PC Doctor Wrap plug P N 72X854 52 EEE rr i CheckProcedures Ch ck Procedures a cd 53 O E E a 54 Stark aaie A ian E ate N AE ee Le iat At gnage edge 55 Index of Symptoms Messages Error Codes or Beeps pp 57 Troubleshootinggxa ae ee entere o te E DER e ead ke 67 Factory Installed Storage Devices nennen ennnnnnnnnnnnnnnnnnnnennnnnnnnnnnnnnnennnnnnen enne nennen nnnsner ernennen nn 68 Factory Installed Modem Card rn seen none nein 70 Audio Not Supported by Diagnostics Program ss 71 CD ROM DrVe sa EE o rio 73 MEMORY Leder Me aent AN cla i 74 Mode p ee a ee Ta ue ada die ere une rer 75 Mei 76 Power SUPpl MEE 77 Monitor crei eto NT SIAE RA IAA re CIR E i 79 Undetermined ProblemsS 2 3 2 ta ini ie shade pont te Er Oe deen tate tonne de RE a tu Afro dE ada te 80 Copyright IBM Corp 2000 53 Introduction This chapter contains the check procedures used to diagnose the causes of product failures The diagnostic information consists of Start This is the starting point for any diagnostic action Based on high level symptoms the check procedure directs you to more detailed procedures to help resolve mach
62. er is off 1 Tum on your monitor 2 Turn on the system unit 3 When you see the IBM logo press F1 to enter Setup and display the Main Menu Refer to the Setup Utility Main Menu below Configuration Setup Utility Select option System Summary Product Data Devices and I O Ports e Start Options e Date and Time Advanced Setup Power Management Setup Clock Generator Control Load Default Settings Set Password Save amp Exit Setup Exit Without Saving ty MoveEnter select F1 General Help F10 Save Esc Exit 44 The following table lists specific keys on the keyboard that will help you move through the Setup menus Keys Down or up arrow key Left or right arrow key F1 Esc Enter Function Use these arrow keys to highlight an option on the menu Press the Enter key to choose the option Use these arrow keys to make a selection and change an option s setting In some menus you can use these keys to move from one field to another Press this key if you want help for a selected item in a menu After viewing or making changes to the settings on a menu press this key to exit the menu Press this key to choose a highlighted option from a menu Changing Parameter Settings In the Setup menus the configuration information that you can change is enclosed in brackets like these You cannot change any information that is not enclosed in brackets Use the up or dow
63. formation throughout the diagnostic procedures The POST is a series of system checks and initializations that verify the correct operation of the base system After a successful POST the system attempts to load operating system The system can be customized for different startup boot methods by the BIOS Setup Utility See Advanced Setup on page 47 The system s default startup sequence automatically looks for the operating system files in the hard disk if these files are not found in the diskette NOTE Remember that POST does not test all areas but only those that allow the system to operate well enough to run the diagnostics program Table 2 1 lists BIOS error codes messages and beeps to their possible causes table 2 3 lists error symptoms and their possible causes The most likely cause is listed first Make sure you complete all items in the cause or Action FRU column When servicing a system always begin with Start on page 55 If the problem cannot be corrected using these two index tables go to Undetermined Problems on page 80 NOTES If an error message and incorrect audio response occur diagnose the error message first If you cannot run the diagnostics program tests but did receive a POST error code diagnose the POST error message If you did not receive any error message look for a description of your error symptoms in Error Symptoms List in page 62 Check all power supply voltages switch and jumpe
64. he removal of the adapter card 103 Diskette Drive To remove the diskette drive oo 0000 104 Disconnect the power and signal cables from the back of the diskette drive Pull up the latch that secures the drive mounting tray Slide the drive mounting tray toward the front of the computer and remove it Remove the four screws two on each side that secure the bay holder Pull the diskette drive from the mounting tray to remove it Reverse the procedure to install a new drive CD ROM Drive To remove CD ROM Drive Disconnect the power sound and signal cables from the CD ROM Pull up the latch that secures the CD ROM drive mounting tray Slide the drive mounting tray toward the back of the computer and remove it Remove four screws two on each side that secure the bay holder Pull the bay holder backward and lift it up to remove it completely Reverse the procedure to install a new drive oo 0000 105 Hard Disk Drive To remove or replace the hard disk drive D Follow the above steps to remove the CD ROM O Make sure to disconnect the power cord and signal cables from the hard disk drive and the diskette device O Remove the screws that secure the bay holder that holds the hard diskette drive O Pull the bay holder right to uncouple it from the chassis completely and lift it up 106 System Board To remove the system board from the system O To remove the system board you must remove the adapter
65. hernet card 90 Top Cover To remove the top cover of this system unit O O O O Remove the 4 screws that secure the top cover at the back of the system unit Hold both sides of the system unit cover and push it backward about 25 mm Lift the top cover up to remove it completely Touch the bare metal frame of your system unit to dissipate the static electricity from your body Do not touch any of the components inside the frame before you touch the frame Do not touch any of the components that have a voltage warning label Disconnect the system unit power cord 91 Adapter Cards Installing Adapter Cards D Remove the screw that secures the adapter card retainer and slot cover Then remove the card retainer and slot cover LH Align and insert the adapter card into the adapter card connector O Secure the card with the screw that you removed in the first step D Reinstall all hardware except for the slot cover which cannot be reinstalled and screws that you removed prior to the installation of the adapter card Removing Adapter Cards Follow these steps to remove an adapter card O O O 92 Position the system unit so that the card is accessible to you If the adapter card has cables disconnect them Be sure to take note of where the cable is connected You will have to reconnect these cables when you reinstall the card Remove the adapter card screw Firmly hold the adapter card and carefully pul
66. hine Types 2193 and 2196 118 Jumper Settings of the System Board of Machine Types 2193 and 2196 nennen een 119 Connectors and Functions of System Board of Machine Types 2193 and 2196 120 Layout of System Board of Machine Types 2194 and 6345 121 Jumper and Connector Settings of System Board of Machine Types 2194 and 6345 pp 122 Power Supply Cable Connector Specifications ss 127 Main Output Pin Assignment piccina anne Thesen 128 Factory Installed Modem Card Layout enne enne nennen nnne enn en nene enne enne 130 Factory Installed Modem Card Connector Functions nene enne 130 3 5 In Hard Disk Drive Jumper Locations amp Settings menm nemen 131 CD ROM De de an a dn 132 CD ROM Emergericy exit i iii alia dt ne cun e dep den ant ete a nette 132 CD ROM Drive Rear Panel Connectors and Features 133 CD ROM Drive Jumper Settings o oerte en ee neun ei ne 133 DIMM Configurations a a Henne ile ai 134 System Board Connector Pin Signals sienne 135 Monitor Port Sigrials insana a dedo e equ ins 135 Serial PortSignals ne Ne T 135 Parallel Port Signals i inner u SEE 135 Mouse Port SignalS ss ns ene Beisein udn CON SIDA geisha M 135 Keyboard Port Signals deb i aisi 136 Diskette Drive Cable Connector Signals us 137 IDE Cable Connector Signals uses 138 Copyright IBM Corp 2000 111 Introduction This chapter contains system board layouts and jumper settings It is useful
67. ine failures Index of Symptoms Messages Error Codes or Beeps The tables for BIOS Error Messages Codes Beeps and Error Symptoms list symptoms along with their probable causes and direct you to the applicable check procedures to help resolve machine failures These tables also list the field replaceable units FRUs most likely to cause a particular problem Check Procedures When the Start check procedure or the Index of Symptoms Messages Error Codes or Beeps tables point you to a specific check procedure proceed to that section If there are any notes or instructions at the top of the page read them before you begin with the procedure Carefully read each step of the check procedure and perform the steps as instructed If you do not remember the location of a specific part or test point or an adjustment or removal procedure see the chapter that contains that information Always return to the check procedure after you do this In some cases you are referred to other check procedures to detect the cause of the failure 54 Start This is the entry point for all check procedures The check procedures use failure symptoms Power On Self Test POST error codes or beeps to help determine the defective field replaceable unit FRU Follow the suggested check procedures or use the diagnostics diskette to determine the problem FRU IMPORTANT Replace FRUs ONLY when it is determined that the error is not a result of software loose contacts
68. ive O Power on the system unit O Select Diagnostics menu O Select All Tests then execute Modem test 003 DOES THE MODEM PASS THE TEST YES READ AHEAD NO GO TO STEP 004 O Power off the system unit O Remove all adapter cards O Connect a hard disk drive with pre loaded Windows 98 O Power on the system unit O Perform the following steps under Windows 98 NOTE lf an operating system other than Microsoft Windows 98 is installed the program screens and icons may differ from these instructions 1 Start Microsoft Windows 98 2 Select the Start icon 3 Select Program then select Accessories Hyper Terminal 4 Select an on line service station dial and connect to it 004 CAN THE MODEM DIAL OUT AND CONNECT TO ANY BBS SUCCESSFULLY YES READ AHEAD NO GO TO STEP 005 O The modem adapter functions normally O End O Make sure that Windows 98 is properly installed then power off the system unit Plug the modem adapter card into a different PCI slot Go to step 002 If the error symptom still remains replace the modem adapter card End 70 Audio Not Supported by Diagnostics Program NOTE Audio tests for the sound card cannot be carried out in the PC Doctor DOS diagnostics program It is however possible to carry out a dial tone test for the modem While performing this check you may need to enter and exit Microsoft Windows 98 several times When instructed to select an icon or button doub
69. ks The following are trademarks of the IBM Corporation in the United States or other countries or both Operating System 2 OS 2 AT Personal System 2 HelpCenter PS 1 IBM PS 2 Intel Pentium MMX EtherExpress and LANDesk are trademarks or registered trademarks of Intel Corporation Microsoft MS DOS Windows and Windows NT are trademarks or registered trademarks of Microsoft Corporation Other company product and service names may be trademarks or service marks of others 32 Preface This manual contains service information for the Service Level A SL A model of the IBM Personal Computer worldwide This manual is intended to be used as a stand alone document to service Machine types 2193 2194 2196 2197 6344 and 6345 product It is divided into the following chapters Notices contains important safety information and notices required to service this computer General Information contains a brief description of this manual Check Procedures provide step by step instructions that aid in locating the failure Field Replaceable Unit FRU Diagnostic Aids explain how to use the diagnostics tools for isolating failures Repairing Information contains illustrations and descriptions to disassemble and reassemble the computer Parts Test Point Locations contains illustrations and descriptions of the locations of the major parts jumpers and connectors Safety Inspection Guide contains information about inspecting a machine for safety
70. l de terre n utilisez qu une main lorsque cela est possible pour connecter ou d connecter les cordons d interface Le courant lectrique passant dans les c bles de communication ou les cordons t l phoniques et d alimentation peut tre dangereux Pour viter tout risque de choc lectrique lorsque vous installez ou que vous d placez le pr sent produit ou des p riph riques qui lui sont raccord s reportez vous aux instructions ci dessous pour connecter et d connecter les diff rents cordons Connexion D connexion 1 Mettez les unit s hors 1 Mettez les unit s hors tension tension 2 Commencez pas d brancher les cordons 2 Commencez par alimentation des socles de prise de courant brancher tous les cordons sur les unit s 3 D branchez les c bles d interface des prises 3 Branchez les c bles 4 D branchez tous les c bles des unit s d interface sur les prises 4 Branchez les cordons d alimentation sur un socle de prise de courant 5 Mettez les unit s sous tension 16 attention Remplacez la pile usag e par une pile de r f rence identique exclusivement voir la r f rence IBM ou par une pile quivalente recommand e par le fabricant Si votre syst me est dot d un module contenant une pile au lithium vous devez le remplacer uniquement par un module identique produit par le m me fabricant La pile contient du lithium et pr sente donc un risque d explosion en cas de mauvaise manipu
71. l it from the card connector If you are not reinstalling the card reinstall all other hardware and screws that were removed prior to the removal of the adapter card Diskette Drive To remove the diskette drive D Disconnect the power and signal cables from the back of the diskette drive D Remove the diskette mounting tray from the chassis as following illustration LH Pivot the latch that secures the lower drive mounting tray O Slide the drive mounting tray toward the rear of the computer and remove it Note If the chassis is not like the figure please refer to the following O Press down the latch O Pivot the tray outward then lift it slightly to remove it O Remove the four screws two on each side that hold the diskette drive to the mounting tray a Pull the diskette drive from the mounting tray to remove it 93 CD ROM Drive To remove CD ROM Drive O Disconnect the power sound and signal cables from the CD ROM O Remove the four screws two on each side that hold the CD ROM drive to the chassis O Open the door on the front of the computer O Slide the CD ROM drive forward through the front opening and remove it 94 Hard Disk Drive To remove or replace the hard disk drive O Make sure to disconnect the power and signal cables from the CD ROM drive and the diskette drive LH Pivotthe latch that secures the lower drive mounting tray Slide the drive mounting tray toward the rear of the compu
72. lation ou utilisation O Ne la jetez pas l eau O Nel exposez pas une temp rature sup rieure 100 C O Ne cherchez pas la r parer ou la d monter Pour la mise au rebut reportez vous la r glementation en vigueur attention Si une unit de CD ROM est install e prenez connaissance des informations suivantes Pour viter tout risque d exposition au rayon laser respectez les consignes de r glage et d utilisation des commandes ainsi que les proc dures d crites dans le pr sent document Pour viter une exposition directe au rayon laser n ouvrez pas l unit de CD ROM Vous ne pouvez effectuer aucune op ration de maintenance l int rieur 17 AN DANGER Certaines unit s de CD ROM contiennent une diode laser de classe 3A ou 3B Prenez connaissance des informations suivantes Rayonnement laser lorsque le carter est ouvert vitez de regarder fixement le faisceau ou de l observer l aide d instruments optiques vitez une exposition directe au rayon A 232 Kg 255Kg attention Ce produit p se un poids consid rable Faites vous aider pour le soulever ZN Le courant lectrique circulant dans les c bles de communication et les cordons t l phoniques et d alimentation peut tre dangereux Pour votre s curit et celle de l quipement avant de retirer les carters mettez celui ci hors tension et d connectez ses cordons d alimentation ainsi que les c bles qui le relient aux r
73. le click on the item with the mouse For more information about using Microsoft Windows 98 see the user s guide that came with the computer If an operating system other than Microsoft Windows 98 is installed the program screens and icons may differ from these instructions 001 START O Power off the system unit Remove all adapter cards Connect a hard disk drive with pre loaded Windows 98 Power on the system unit Load default settings in setup audio may be disabled odo 002 DO ANY POST MESSAGES ERROR CODES BEEPS OR SYMPTOMS APPEAR YES READ AHEAD NO GO TO STEP 003 O Goto Index of Symptoms Messages Error Codes or Beeps on page 57 O End 003 DO ANY MESSAGES OR ERROR CODES DISPLAY AFTER POST COMPLETES BUT BEFORE MICROSOFT WINDOWS 98 STARTS YES READ AHEAD NO GO TO STEP 004 NOTE If POST does not complete answer this question No O Make sure that Windows 98 is properly installed O End 004 O Perform the following under Windows 98 NOTE If an operating system other than Microsoft Windows 98 is installed the program screens and icons may differ from these instructions 1 Start Microsoft Windows 98 2 Select the Start icon 3 Select Settings then select Control Panel 4 Select the Sound icon 5 In the Sound window select chimes from the Names field To test other adapter card software select an action from a menu in that software 005 IS THE PREVIEW BUTTON OR ACTIO
74. lock Status Determines the default state of the numeric keypad By default the system boots up with NumLock on Gate A 20 Option This setting allows you to select how gate A20 is handled Initially gate A20was handled via a pin on the keykoard Today the system chipset provide more common and much faster support than keybords Typematic Rate Setting Determines if the typematic rate is to be used When disabled continually holding down a key on your keyboard generates only one instance In other words the BIOS will only report that the key is down When the typematic rate is enabled the BIOS will report as before but will wait a moment If the key is still down it will report that the key has been depressed repeatedly You might use this feature to accelerate cursor movements with the arrow keys Typematic Rate Chars Sec When the typematic rate is enabled you can select the rate at which the keys are accelerated Typematic Delay Msec When the typematic rate is enabled you can select the delay between when the key was first depressed and when the acceleration begins 46 Report No FDD for Win 95 Select YES to release IRQ6 Interrupt Request when the system contains no floppy drive for compatibility with Windows 95 logo certification Also select Disabled for the Onboard FDC Control Field in the Devices and I O Ports menu Halt on Determines under what conditions the power on self test POST will halt when errors are detec
75. low these steps to exit Setup 1 From the main menu press the Esc key 2 The Exit Setup dialog box appears saying Quit Without Saving Y N Type Y if you want to quit directly You also can Exit the Setup via highlighting the Save amp Exit Setup option or Exit without Saving option and follow the dialog box directions 45 Start Options Setup automatically updates this menu when you do either of the following Add or change hardware on your computer Make changes to other menus in Setup and save those changes To view the computer information such as the model number serial number and BIOS version and date select the Product Data option from the Setup main menu The items displayed are not configurable Startup Sequence Select this option to determine the device startup when you start this system Virus Warning Determines if the BIOS will monitor the boot sector and partition table of the hard disk drive for any attempt at modification If any attempt is made the BIOS will halt the system and an error message will appear Afterwards if necessary you will be able to run an anti virus program to locate and remove the problem before any damage is done Quick Power On Self Test Speeds up Power On Self Test POST after you power up the computer If it is set to Enabled BIOS will shorten or skip some check items during POST Boot Up Floppy Seek Select Enabled to test the floppy drive during POST Boot Up Num
76. m Board of Machine Types 2194 and 6345 Table 4 6 Jumper and Connector Settings of the System Board of Machine Types 2194 and 6345 I O Ports Connector SB USB port For Primary IDE port For Secondary IDE port PS 2 For PS 2 Mouse amp Keyboard port FLOPPY For Floppy port COMA For Serial port COM A Support Modem Ring On For LPT port VGA For VGA Port ATX Power For ATX Power Connector For Game amp MIC LINE IN LINE OUT TEL GAMES AUdIO Port CD IN AUX IN SPDIF OUT Optional Socket 370 For Socket 370 Processor installed 4 IR INFRARED Connector IR CIR Pin No Function PWR FAN Power FAN Connector 1 GND 122 4 SYS FAN System FAN Connector 4 J9 Buzzer Enable Optional Pin No Function 1 Signal 4 JP2 Keyboard Power On Selection Function Enabled Keyboard Power On Disabled Keyboard Power On Default 4 JP12 Clear CMOS 2 3 close Normal operation Default 4 J7 CD Audio Line in 123 4 JP3 TEL The connector for Modem with internal voice connector 1 Phone in 4 Mono out 4 JP1 STR Enable STR Disable Default 4 JP13 Safe Mode Recovery Normal EE JP15 Timeout Reboot Timeout Reboot No Reboot on Timeout Default 124 4 J19 Front Panel USB Port Optional C N 4 JP18 SPDIF Optional 4 JP19 USB Device Wake up 1 2 close Disable USB Device Wake up Default 2 3 close Enable USB Device Wake up 4 J
77. m OI HE 102 Adapter CardS 0 en ane as 103 D IIBER 104 CD ROM DIVE sn bad lode e Ee LI Eben rene Lapas ete e der neii 105 Hard Disk Drive oo CREER a 106 System BOA use datet ae eee tt t e a be I EO in RO eere 107 Power Supply ia ede e AR eene a tr e da gen eer dece ede Innere es 108 Memory DIMM ss ee la Die lea a ai elia i lane 109 Parts Test Point Locations iii 111 Introductioni seria laine ee pala alien 112 Layout of System Board of Machine Types 2194 Italy 2197 and 6344 EMEA AP nenne 113 Jumper Settings of the System Board of Machine Types 2194 Italy 2197 and 6344 EMEA AP 114 Connectors and Functions of System Board of Machine Types 2194 Italy 2197 and 6344 EMEA AP 115 Layout of System Board of Machine Type 6344 US Canada LA ss 116 Connectors and Functions of System Board of Machine Type 6344 US Canada LA nen 117 Layout of System Board of Machine Types 2193 and 2196 118 Jumper Settings of the System Board of Machine Types 2193 and 2196 nennen nennen 119 Connectors and Functions of System Board of Machine Types 2193 and 2196 120 Layout of System Board of Machine Types 2194 and 6345 eee eee nee 121 Jumper and Connector Settings of the System Board of Machine Types 2194 and 6345 nn 122 Power Supply Cable Connector Specifications ss 127 Main Output Pin Assignment se ee uns Rn en 128 Fac
78. n arrow keys to highlight options then press Enter to display a menu When changing the setting of a particular parameter highlight the setting then use the left or right arrow key to change the setting Load Default Settings When you purchase an IBM personal computer it is already configured for use The original configuration settings also called factory or default settings are stored in the CMOS Setup includes an option LOAD DEFAULT SETTINGS that allows you to reload the original configuration at any time If you have made changes in Setup but would like to restore the default settings follow these steps 1 From the main menu highlight the option LOAD DEFAULT SETTINGS then press Enter A dialog box appears confirming if you want to load the default settings 2 Type Y to select YES then press Enter Highlight the option Save amp Exit Setup then press Enter 4 Type Y to select YES then press Enter to save the changes in CMOS You must load the Setup default settings in the following instances When you replace the system battery When you customize your system configuration settings and some resource assignments conflict causing the computer to hang Exiting Setup Save amp Exit Setup Exit Without Saving Press Esc to return to the main menu when you have finished viewing settings and making changes From this location you can exit Setup and save your changes or exit without saving your changes Fol
79. n unit CD ROM pu determinare l esposizione a radiazioni laser pericolose All interno dell unit CD ROM non vi sono parti su cui effettuare l assistenza tecnica Non rimuovere i coperchi dell unit CD ROM 23 PERICOLO Alcune unit CD ROM contengono all interno un diodo laser di Classe 3A o Classe 3B Prestare attenzione a quanto segue Aprendo l unit vengono emesse radiazioni laser Non fissare il fascio non guardarlo direttamente con strumenti ottici ed evitare l esposizione diretta al fascio A gt 32 Kg gt 55Kg ATTENZIONE Durante il sollevamento della macchina seguire delle norme di di sicurezza AN ATTENZIONE La corrente circolante nei cavi di alimentazione del telefono e di segnale pericolosa Per evitare situazioni pericolose per le persone o danneggiamenti all apparecchiatura scollegare i cavi di alimentazione i sistemi di telecomunicazioni le reti e ed i modem prima di aprire i coperchi se non diversamente indicato nelle procedure di installazione e configurazione 24 aum AE a 842 dA SALES Hol INE ASS ASSAL SA 4359 428 Ot acm ot Ol HE AA RAL Ho Al SES SAAS ce HD SALE AS HA Es Mr 41342 Wad CS Soto Suc ld SI SA SEO 0I amp ol 243 2 Fal as a SU 70 3290 Sa U ota BI 0 MISOIL SI JS SAE SAI Ol gel Eze AAT HO SUC HIS HAS HM Seo 24182 AAT OO SUC ee ARE SUL HI 598 Il So SNE Y CS 883011 Cet A c x n 0 38 435011 BTS HALO
80. nector Please refer to Parts Test Point Locations on page 111 for connectors ona functions of system board according to machine type O IDE Primary Channel Master and Slave Drives in BIOS Setup should be connected to the system board primary IDE connector Please refer to Parts Test Point Locations on page 111 for connectors ona functions of system board according to machine type O IDE Secondary Channel Master and Slave Drives in BIOS Setup should be connected to the system board secondary IDE connector Please refer to Parts Test Point Locations on page 111 for connectors ona functions of system board according to machine type NOTE The CD ROM drive that comes with system unit should be configured as IDE Secondary Channel Master device O Check the hard disk and CD ROM drives jumper settings See 3 5 In Hard Disk Drive Jumper Locations on page 131 and CD ROM Drive on page 73 O Check the voltages of all disk drive power connectors See Power Supply Cable Connector Specifications on page 127 O Correct the parameter settings under Disk Drives in the BIOS Setup See IDE Drives Setup on page 48 a Inthe BIOS Setup check that the correct drive size is set for the flagged drive shown in the Installed Devices list O Load default settings O lfthe problem remains check the continuity on the drive and the cable and replace it if necessary If that does not fix the problem replace the system board O End 68 005 O
81. nes Corporation 2000 All rights reserved Note to U S Government Users Documentation related to restricted rights Use duplication or disclosure is subject to restrictions set forth in GSA ADP Schedule Contract with IBM Corp I Contents NN 5 Voltage Supply Switch Settings se Nee tii 5 Safety Informationi i LEE a det e qi phase andan 6 Laser Compliance Statement A elle 31 Trademarks pina ae ei Enigma aaa ica 32 icr 33 General Information sp 0 a vas de cun do eua banda ed da gun do ernennen 35 Introduction pt ER EE EE lies 36 Product OVervleW underkaste ERA re E RU D o n ed idae OTRO D NM eR ten RAR dE 37 Hardware Interfaces aie esee eee ce RAE are ane ar mi nine 40 CMOS Reset meine mn seeded bend oct one Ron en iero 41 Flash BIOS Update Procedure 0 da ea pet nee entrant tentes aed 42 BIOS contained Model Number and Serial Number suisses 43 BIOS Setup U 1 117 Ses a ree aa ERR 44 Working with the Set p Menus wi urina Rn pur Ha te ere AE 44 NIS rc c 46 Advanced Setup ss E it fie 47 Power Management Setup rhet fiato der ihnen pta 49 Set PASSWOM ise EE 49 Specifications aa 50 Operating Requirements ed iii 51 Special TOONS TEE 52 Check Procedures 5 ea anode hein des as casas eme So oa URN arie 53 Introduction ARR Se vacate e er
82. ng several Internet World Wide Web sites the IBM Online HelpCenter support areas and a Fax Back service The IBM Automated Fax Back System offers a variety of IBM computer related articles To access this service call 800 IBM 3395 The Fax Back system file library can also be accessed through the PC Company BBS The IBM Online Assistant will help you to diagnose and resolve technical problems by giving you access to the same tools used by IBM PC HelpCenter specialists IBM Online Assistant guides you from symptom to resolution by asking simple questions based on the collective experience of IBM senior support specialists In addition many recommended next steps link to the extensive IBM online library providing access to supporting information during the diagnostic process To access the Online Assistant go to the IBM support web site http www ibm com support press the profile button and set up your personal profile Your profile will give you access to the IBM Online Assistant through your personalized page For other technical questions your personalized page will also give you access to IBM Discussion Forums The forums are monitored by IBM HelpCenter technicians to answer your technical questions Here are useful IBM Internet addresses for information http www ibm com support IBM Home Page on the World Wide Web 160 Index A Adapter Cards Installing 92 Removing 92 Audio Check Procedure 71 Error Symptoms 64 B Beep
83. nit and monitor Make sure that the power cords are properly connected to the system unit and monitor and that the line voltage is correct Make sure that the monitor contrast and brightness controls are not turned too low Make sure that the diagnostics diskette is in the diskette drive Power on the monitor and wait 20 seconds Power on the system unit NOTE If the monitor was not sold together with the system unit you may need to refer to the service information provided with the monitor 002 IS THE SCREEN READABLE YES READ AHEAD NO GO TO STEP 004 NOTE If the screen shows a blinking cursor with no memory count running answer this question No O O O O Select Interactive Tests from the Main Menu Select and execute Video test from the menu Follow the prompts and perform the video test Go to Index of Symptoms Messages Error Codes or Beeps on page 57 NOTE You might have to adjust the monitor controls to obtain the best image 003 O O 004 O O O 005 O O DOES THE MONITOR SUCCESSFULLY PASS ALL TESTS YES READ AHEAD NO GO TO STEP 004 You have successfully completed the video diagnostics tests If the problem remains go to Index of Symptoms Messages Error Codes or Beeps on page 57 End Power off the system unit Remove the hard disk drive system cable Power on the system unit IS THE SCREEN READABLE Replace the monitor If the symptom remains replac
84. o ee een es PARONA FREE ANTO sienne PE 54 Statte EET 55 Index of Symptoms Messages Error Codes or Beeps nn 57 Troubleshooting E 67 Factory Installed Storage Devices 0 68 Factory Installed Modem Card sa ee 70 Audio Not Supported by Diagnostics Program ss 71 CD ROM Drive oi io 73 Memory ritira dd qa LEM 74 Keyboard Aaser eSATA 75 MOUSE scere decenas 76 Power Supply eds 77 MONITOR si a a 79 Undetermined Problems aiana iii ici ila tits 80 DiagnostiG AldSs aliis caduti dae RIA alias 81 NO 82 Power Om Self Te St 5 ot metet et oU e ere ir D b de TAS 83 Diagnostics TOOIS ERE 84 Using Diagnostics Program from Recovery CD sise 84 Diagnostics Program FeatUres 2 92 11i aiii 84 Repairing Informaltion 2 ala ala one a 87 Removals and Replacements of Machine types 2193 2194 and 6345 erre 88 Identifying the Parts of the System Unit sienne 89 TOp COVeL c E 91 Adapter Cards sis E ana du Das 92 Diskette Drive n diana ad ed ad 93 ODEON EE EE dalt nie 94 H rd Disk Drives td see he ner A tem ere enste 95 System BOM iii Em 95 Power Supply E a H nie ne tales 97 Memory DIM MEE 98 Copyright IBM Corp 2000 Removals and Replacements of machine type 2196 2197 and 6344 99 Identifying the Parts of the System Unit siennes 100 TOP GOVOM pa RR E Ernesti EE ER m
85. or dirty component surfaces Any FRU change should be verified by running a complete test Diagnostics All Tests in PC Doctor diagnostics program This book comes with a diagnostic program diskette This diskette should be used ONLY with Machine Types 2193 2194 2196 2197 6344 and 6345 Do not use this diskette on other models POST error codes and error messages are displayed on the screen after the IBM logo A beep will precede each error code or message Please refer to Index of Symptoms Messages Error Codes or Beeps on page 57 for additional help All voltages in the check procedures are positive unless otherwise indicated Use frame ground for all voltage checks unless otherwise specified IMPORTANT There is a voltage selector on the rear panel of the machine Use a flat nead screwdriver to turn the voltage selector to the voltage setting for the area in which you will be using the system NOTE If the check procedures instruct you to replace a FRU and the error message persists an option adapter card might be causing the failure Remove all option adapter cards one at a time until the error changes or the problem is no longer apparent The problem may be in the last card that you removed or something associated with it The Recovery CD contains pre loaded software that may reinstall the original software and recover the system Ensure that any data and programs on the hard drive have a backup copy How to Diagnose Combin
86. orrectly Load default settings RTC battery System board 64 Table 2 3 Error Symptoms List Error Symptoms Action FRU NOTE To diagnose a problem first find the error symptom in the left column If directed to a check procedure replace the FRU indicated in the check procedure If no check procedure is indicated the first Action FRU listed in right column is the most likely cause Data fax modem software program Display problem Incorrect colors No high intensity Missing broken or incorrect monitor bright Distorted image Unreadable monitor Other monitor illegible monitor Factory Installed Modem Card on page 70 Load default settings if screen is readable System board Monitor signal connection cable Monitor System board Monitor signal connection cable Monitor System board Monitor on page 79 Load default settings if screen is readable System board Parallel NOTE Execute Load BIOS Default Settings in BIOS Setup to confirm ports presence before diagnosing any parallel serial ports problems Serial or parallel port loop back test failed Printing failed Printer problems Make sure that the LPT or COM you test is the same as is set in BIOS Setup Loop back System board Make sure that the printer driver is properly installed Refer to the service manual for the printer Printer Printer cable System board Refer to the ser
87. ou can also change or remove the password If you set up a password for entering setup you must type this password each time you want to enter the Setup utility If you do not type the correct password you cannot enter Setup If you set up a system password you must type this password each time you power on your SYSTEM 49 Specifications Dimensions width x depth x height e System unit For Machine types 2193 2194 and 6345 190 mm 7 48 in x 370 mm 14 57 in x 380 mm 14 96 in For Machine types 2196 2197 and 6344 305 mm 12 45 in x 380 4 mm 14 97 in x 88 mm 3 46 in Weight e System unit For Machine types 2193 2194 and 6345 9 2 kg 20 26 Ib For Machine types 2196 2197 and 6344 8 5 kg 18 72 Ib Environment e Temperature for system unit Power on 10 to 35 C 50 to 95 F Power off 20 to 60 C 14 to 140 F e Humidity for system unit Power on 8 to 80 Power off 8 to 80 e Altitude for system unit 7 000 feet Power consumption e System unit Maximum 95 watts Electrical input e Input voltage for system unit Sine wave input is required Low Range 100 V acto 127 V ac High Range 200 V acto 240 V ac 50 Operating Requirements All machines require two power inputs one on the system unit and one on the monitor display The system unit comes with a voltage selector switch allowing selection of
88. page 57 OD fno error can be detected or the symptom is intermittent go to Undetermined Problems on page 80 O End 009 O Ifthe last test stops and you cannot continue first make sure all switches power connectors cables and jumpers are set correctly and show the correct voltages and continuity O Take note of any messages error codes beeps or new symptoms Go to Index of Symptoms Messages Error Codes or Beeps on page 57 LH Ifthere is no error symptom or the error symptom is intermittent go to Undetermined Problems on page 80 56 Index of Symptoms Messages Error Codes or Beeps How to Use Error Messages Use the messages error codes and beeps combinations that occur to diagnose failures If more than one failure occurs diagnose from the first failure that appears The cause of the first failure can result in false messages error codes or beeps If you did not receive any messages error codes or beeps see if the symptom is listed in Table 2 3 Error Symptoms List on page 62 ATTENTION When you have replaced a FRU you must run the diagnostics to ensure that no other activity has been affected by the change This system check can be done through the diagnostics program Select Diagnostics then select and execute All Tests from PC Doctor POST Some diagnostic aids are resident in the machine such as the Power On Self Test POST The machine performs the POST each time it is powered on Use this in
89. power switch 1 2 JP5 Vcore Voltage Bus Frequency MHz CPUCLK SDRAMCLK 66 100 100 133 95 95 100 100 66 66 97 129 CPU Clock Frequency Ratio 6 0 5 5 5 0 4 5 4 0 3 0 Function Normal Clear Indication Power LED Hard Disk Drive LED Power Button CPU Voltage Frequency 2 1V 2 2V 2 4V 119 Connectors and Functions of System Board of Machine Types 2193 and 2196 Table 4 5 Connectors and Functions of System Board of Machine Types 2193 and 2196 BAT 1 Battery socket ATX Power connector CPU FAN Connector Floppy Diskette connector J18 Power and HDD LED connector CD Audio in connector Game port Audio In Audio Out and MIC connector J20 Passive speaker connector c 1 2 4 5 6 7 9 c Flash ROM BIOS 120 Layout of System Board of Machine Types 2194 and 6345 JP14 0A AC97 Game amp I USB PS 2 Audio 000 JP2 DOO JP19 pog JP18 Eood y PU S bood sp3 FAN I JP20 JP21 CPU J17 i ATX PWR 2 To z4 6WMMC7 1 ES 82801 FWH32 DIMM 1 JP JP24 00 DIMM 2 DO Jo POWER A J12 JP10 mE FAN JP1 ARLES foes Form Jumpers and Connectors Locations of System Board of Machine Types 2194 and 6345 121 Jumper and Connector Settings of the Syste
90. pport Select enabled to use a USB keyboard The USB Controller must also be set to enabled IDE Drives Setup PIO Programmed Input Output IDE device driver controllers can support up to two separate drives These drives have a master slave relationship which is determined by the cabling configuration used to attach them to the controller PIO means Programmed Input Output Rather than have the BIOS issue a series of commands to effect a transfer to or from the disk drive PIO allows the BIOS to tell the controller what it wants and then let the controller and the CPU perform the complete task by themselves This is simpler and more efficient Your system supports five modes numbered from 0 to 4 which primarily differ in timing When Auto default is selected the BIOS will select the best available mode This is true for the next four setup items 1 IDE Primary Master PIO 2 IDE Primary Slave PIO 3 IDE Secondary Master PIO 4 IDE Secondary Slave PIO Ultra DMA Direct Memory Access This setting allows you to speed up data transfer between the IDE devices and your system Select the Auto option to enable itor select disabled to disable it IDE Burst Mode Determines the acceleration of data transfer for IDE devices IDE Data Port Post write Determines the data transfer in the manner of post write feature IDE HDD Block Mode Determines the automatic detection of the optimal number of blocks Video Setup Sele
91. pporting osition DASP 3 5 In Hard Disk Quantum Jumper Settings Locations 131 CD ROM Drive CD ROM Front Panel NOTE Position of CD ROM switches and LEDs may vary from illustration em ben O Load eject button Headphone jack 3 Power on busy indicator lights up in green color while disc is set in ready state lights up and flashes in amber color during data read or seek operation Headphone volume control 5 Emergency eject hole See CD ROM Emergency exit below CD ROM Emergency exit 15mm Typical If for any reason the tray does not eject automatically insert and press an eject bar inside the emergency eject hole to manually eject the tray A straightened paper clip with a diameter of 1 2 mm typical can be used as an eject bar NOTE Make sure to turn off the power before manual discs eject operation 132 CD ROM Drive Rear Panel Connectors and Features CABLE SELECT SLAVE NOTUSED AUDIO MASTER IDE INTERFACE DC INPUT m CSM gg RGGL SLA 40 2 SV G G 14 ana n nnonn on DOoooooooo 00000 CD ROM Rear Panel mem Function comte Power supply connector Power supply Configuration jumper See Table 5 9 EN CD ROM Drive Jumper Settings On Drive configured as a Master default 133 DIMM Configurations The system board has two DIMM sockets maximum of 512MB memory may be installe
92. problem does not appear it means that the last DIMM replaced is defective If all DIMMs on the system board have been replaced and the problem remains replace system board O Goto step 001 NOTE If on startup there is no memory inserted on system board you will hear 2 repeatedly 2 long beep 74 Keyboard 001 START O Power off the system unit and make sure that the keyboard plug is connected properly 002 LH Insert the diagnostics diskette into the diskette drive and power on the system unit O Select Interactive Tests menu then execute Keyboard test 003 DOES THE KEYBOARD FUNCTION CORRECTLY YES READ AHEAD NO GO TO STEP 004 O Keyboard is functioning normally O End 004 ARE THERE ANY STUCK KEYS OR ANY GRIME IN THE GAP OF KEYCAPS YES READ AHEAD NO GO TO STEP 005 O Power off the system unit Carefully remove the grime and solve the stuck keys problem O Goto step 001 005 ARE THERE ANY BROKEN PINS IN THE KEYBOARD PLUG YES GO TO STEP 007 NO READ AHEAD O Try with a known good keyboard 006 DOES THE ERROR SYMPTOM STILL REMAIN YES READ AHEAD NO GO TO STEP 007 O Replace the system board O End 007 O Replace the keyboard O End 75 Mouse NOTE A sticking key button can cause the mouse to operate incorrectly If you suspect this go to Keyboard on page 75 001 START O Make sure that the mouse ball turns freely O Make sure that the mouse plug connects properly 002
93. r Locations on page 131 Primary slave hard disk failure IDE drive power IDE drive cable connection IDE drive 58 Table 2 1 BIOS Error Codes Messages and Beeps List BIOS Error Codes Messages beeps Action FRU NOTE To diagnose a problem first find the BIOS error messages codes or beeps in left column If directed to a check procedure replace the FRU indicated in the check procedure If no check procedure is indicated the first Action FRU listed in right column is the most likely cause 1782 Secondary master hard Mouse error on no Mouse present SYSTEM HALTED CTRL ALT DEL TO REBOOT A warning message to indicate there has been a change of IDE Primary Secondary Channel Master Slave device Load default settings in Setup Check IDE drive jumper See 3 5 In Hard Disk Drive Jumper Locations on page 131 IDE drive power IDE drive cable connection IDE drive Make sure the Mouse is connected properly and is set correctly in BIOS Setup Mouse Sytem board Indicates the present boot attempt has been aborted and the system must be rebooted Press and hold down the CTRL and ALT key and DEL Hard Disk s failure 80 Hard Disk Drive reset failed Hard Disk s failure 40 Hard Disk Drive controller diagnostics failed Hard Disk s failure 20 Hard Disk Drive initialization error Hard Disk s failure 10 Unable to recalibrate fixed disk Non System disk or disk error
94. r settings before you replace the system board Also check the power supply voltages if you have a system no power condition Please refer to Parts Test Point Locations on page 111 If the problem cannot be corrected by using the BIOS Error Codes Messages And Beeps List table and Error Symptoms List table go to Undetermined Problems on page 80 Table 2 1 BIOS Error Codes Messages and Beeps List BIOS Error Codes Action FRU Messages beeps NOTE To diagnose a problem first find the BIOS error messages codes or beeps in left column If directed to a check procedure replace the FRU indicated in the check procedure If no check procedure is indicated the first Action FRU listed in right column is the most likely cause 161 Load default settings in Setup and reboot the system CMOS battery failed CMOS battery System board 162 Make sure the equipment diskette drive hard disk drive keyboard mouse etc is connected properly and are set correctly in BIOS Setup CMOS checksum error Load default settings in setup CMOS battery should be replaced System board 164 Make sure the DIMMs are inserted properly Memory size error System board 57 Table 2 1 BIOS Error Codes Messages and Beeps List BIOS Error Codes Action FRU Messages beeps NOTE To diagnose a problem first find the BIOS error messages codes or beeps in left column If directed to a check procedure replace the FRU indicated
95. rd Ethernet USB Port System Configuration Memory Contents IRQ and DMA Use Device Drivers COM and LPT Ports Physical Disk Drives Logical Disk Drives VGA Information Software Interrupts SCSI Devices 1 0 Use IDE Drive Info Network Information PCMCIA Information PCI Information SMP Information PNPISA Info DMIBIOS Info File Editor Surface Scan Hard Disk Terminal Tech Support Form Battery Rundown Select Language Exit Diags Park HD Reboot Upgrade Now 85 86 EEE E Repair Information Repairing Information P 87 Removals and Replacements of Machine types 2193 2194 and 6345 pp 88 Identifying the Parts of the System Unit sise 89 TOP COVER net itm e diee eerta ee eerie hee seh se Cb caga dei be ai Hee vits erue 91 Adapter Cards Am 91 Diskette Drives Heer wai a e sea DUDE ren nn ADO queden tn ea tnt 93 CD ROM Drive i ner reticere a DH Iber Line 94 Hard Disk Drive c i i 95 System Boardi tini mre nt E a EIE 95 Power Supply C 97 Memory DIMM p 98 Removals and Replacements of machine type 2196 2197 and 6344 certas 99 Identifying the Parts of the System Unit sise 100 TOP Vat NA ie ne lado lo al ute ch ate bare oa i ili ian 102 Adapter Cards C 103 Diskette DriVe sem er o rd 104 CD ROM DIVE sn i 105 Hard DISK Drive EE na ed a da 106 NEN 107 Power Supply scout ov m Heinen Dot dest ced pee E Boone en cec Ines et eu Po eee oed ss 108 Memory
96. re to test any factory installed drives ATTENTION The customer may have customized settings in the Setup Utility other than default settings on the computer you are servicing Running the Setup Utility might alter those settings Take note of the current settings and verify that the customer settings are in place when service is complete NOTE If you cannot access the hard disk drive or load a diskette from Drive A or load a CD from the CD ROM drive make sure that the BIOS Setup Utility has the startup sequence set with diskette CD ROM and hard disk drives 001 START LH Insert the diagnostics diskette into the diskette drive LH Power off then power on the system unit 002 DO ANY POST MESSAGES ERROR CODES BEEPS OR SYMPTOMS OCCUR YES READ AHEAD NO GO TO STEP 003 O Goto Index of Symptoms Messages Error Codes or Beeps on page 57 O End 003 O Select Utility from the menu O Select and execute Tech Support Form from the menu to generate a system configuration report O Compare the system configuration list with the actual devices installed in system NOTE If necessary remove the cover and visually compare the devices installed in the system unit to those shown in the Tech Support Form 004 IF THE NUMBER OF DISKETTE HARD DISK OR CD ROM DRIVE IS NOT CORRECT READ AHEAD OR GO TO STEP 005 O Check the cable installation of all disk drives D Diskette drive should be connected to the system board Floppy con
97. rectly in BIOS Setup and its read write head is clean before diagnosing any diskette drive problems Media and drive Make sure that the diskette drive is configured correctly in are mismatched the Disk Drives of BIOS Setup Make sure that the diskette drive is correctly formatted Diskette drive connection cable Diskette drive System board Diskette drive does Make sure that the diskette drive is not set to None in the not work Standard CMOS Setup of BIOS Setup Diskette drive power Diskette drive connection cable Diskette drive System board Diskette drive test Diskette failed Diskette drive Diskette drive cable System board Hard Disk Drive NOTE Ensure hard disk drive is configured correctly in BIOS Setup cable jumper are set correctly before diagnosing any hard disk drive problems Hard disk drive test Load default settings Hard disk drive cable Hard disk drive System board Hard disk drive Load default settings format error Hard disk drive cable Hard disk drive System board Hard disk drive Load default settings Write enter Hard disk drive Hard disk drive With the system power on measure the voltage of hard LED fails to light disk LED connector Please refer to Parts Test Point but system Locations obn page 111 operates normally CD ROM Drive 63 Table 2 3 Error Symptoms List Error Symptoms Action FRU NOTE To diagnose a problem first find the error symptom in the left
98. roblems on page 80 problems 66 Troubleshooting Failing Parts or Assemblies The check procedures generally help you trace a problem to one part or assembly The last step of the specific check procedure you are using indicates that a part or assembly is failing You should inspect the part or assembly before you decide to replace it It might be loose dirty or in need of a small repair The check procedures might lead you to two or even three possible failing parts or assemblies The parts that might be failing are listed in order of the most probable failure Also the FRU parts are defined as replaced units and are not repaired in the field Measuring Voltages Some check procedure steps instruct you to measure voltages on cable plugs and electronic board connectors If you are asked to measure voltage at several places on a plug or connector a chart next to or near the instruction indicates the number of the plug or connector the pin numbers you should measure the signal name and the correct voltage for the condition you are measuring Measure the voltage only at the pins listed in the chart Remember to set the meter on the correct scale and to put the meter leads in the correct position for the voltage you are asked to measure NOTE Use frame ground as the ground reference Attach the black ground lead of meter to frame ground except wher specified otherwise 67 Factory Installed Storage Devices Use this check procedu
99. rt Signals 135 Multimedia 38 O Online Support Information 152 P Parallel Port 40 47 Parts Catalog of machine type 2193 2194 and 6345 141 Error Symptoms 65 Port Signals 135 CD ROM Modem Card 146 Diskette Drive Hard Disk Drive 145 Keyboard and Mouse 148 System Unit 142 Parts Catalog of machine type 2196 2197 and 6344 152 CD ROM Modem Card 156 Diskette Drive Hard Disk Drive 155 161 Keyboard and Mouse 158 System Unit 152 Parts Test Point Locations 111 Password Setting 49 PCI 40 PIO Mode 48 POST 55 Power Consumption 50 Power Management 38 48 Power Supply 38 Check Procedure 77 Connector Specifications 115 Error Symptoms 66 Processor Error Symptom 62 R Real Time Clock Error Symptoms 64 Removals and Replacements of Machine Types 2193 2194 and 6345 88 Adapter Cards 91 CD ROM Drive 94 Diskette Drive 93 Hard Disk Drive 95 Memory DIMM 98 Power Supply 97 System Board 95 Top Cover 91 Repair Information 87 Removals and Replacements of Machine Types 2196 2197 and 6344 99 Adapter Cards 103 CD ROM Drive 105 Diskette Drive 106 Hard Disk Drive 106 Memory DIMM 109 Power Supply 108 System Board 107 Top Cover 102 S Safety Inspection Guide 139 Serial Number 43 Serial Port 37 40 47 Error Symptoms 65 Port Signals 135 service level A SL A 33 Specifications 50 Dimensions 50 Electrical Input 50 Environment 50 Power Consump
100. s 54 57 57 BIOS Flash Update Procedure 42 Model Number and Serial Number 43 BIOS setup Utility 44 C Cabling 38 CD ROM Drive 38 40 94 132 Check Procedure 73 Connectors and Features 133 Emergency exit 132 Error Symptoms 63 Front Panel 132 Jumper Settings 133 Check Procedures 53 CMOS Reset 41 D Diagnostic Aids 81 Diagnostic Diskette 66 Diagnostic Program Error symptoms 66 Diagnostic Program Using from Recovery CD 84 Diagnostic Tools 84 Diskette Drive 38 40 93 Connector Signals 137 Error Symptoms 63 E Electrical Input 50 Error Codes 57 57 Error Messages 57 57 Error Symptoms 57 62 External Ports 37 Ethernet Port 40 Game Port 40 Parallel Port 40 Serial Port 40 USB 40 F Fan Error Symptoms 62 77 H Hard Disk Drive 38 95 3 5 In Jumper Locations amp Settings 131 32 bit Access 40 Check Procedure 68 Error Symptoms 63 PIO Mode 48 Hard Disk Drive 40 IDE J Connector Signals 138 Joystick 40 84 K Error Symptoms 65 Keyboard 39 Check Procedure 75 Error Symptoms 66 Keyboard Port Port Signals 136 Memory 37 Check Procedure 74 DIMM Configurations 134 Error Symptoms 62 Model Number 43 Modem 39 Check Procedure 70 Connector Functions 130 Error Symptoms 64 Layout 130 Monitor 39 Check Procedure 79 Error Symptoms 65 Port Signals 135 Mouse 39 Check Procedure 76 Mouse Port Po
101. s are plugged back in go to Undetermined Problems on page 80 If the fan stops running when a drive connector is plugged back in go to Start on page 55 007 DO YOU HAVE AN OHM READING WHEN THE SWITCH IS PRESSED AND AN OPEN READING WHEN THE SWITCH IS RELEASED YES READ AHEAD NO GO TO STEP 008 O Replace the on off switch cable assembly 008 O Replace the system board O End 009 O Replace the power supply O End 78 Monitor First set the system to VGA mode To do this in Windows 98 press the F8 function key during startup Safe mode VGA will be set for Windows 98 Use the operating system s video setup to change the monitor resolution If the monitor type is set to the power saving mode the screen remains black and the LED lights or flashes in amber color When the monitor is turned on alone or is turned on and connected to a powered off system unit the monitor LED blinks in amber color Under the normal operating conditions the LED lights in green color NOTE Some monitors have a detachable system I O signal cable between the monitor and the system unit Check the line 001 O odo voltage power cord and continuity for the system I O signal cable before replacing the monitor See Monitor Port Signals on page 135 for pin identification START Power off the system unit and monitor Remove all adapter cards Make sure that the monitor I O signal cable is properly connected to the system u
102. t 9 pin connector with RS232D electrical interface Parallel port Supports SPP IBM PC AT PS 2 compatible EPP IEEE 1284 compliance ECP IEEE 1284 compliance interface Game port Game port interface for joystick It also supports MIDI Ethernet Port Only 2194 and some 2193 models do not have Ethernet Onboard USB controller integrated in core logic chip set 40 CMOS Reset This system does not deny access to the BIOS Setup Utility Execute Load BIOS Default Settings in BIOS Setup to clear the corrupted CMOS data See Load Default Settings on page 45 41 Flash BIOS Update Procedure NOTE The flash update procedure does not change the model number and serial number information in BIOS 1 Prepare a bootable DOS diskette with AWDFLASH EXE and VXXYYZZ BIN files NOTE The AWDFLASH EXE is flash utility programs The VXXYYZZ BIN is a BIOS source code binary file Insert the diskette and boot from drive A WARNING Do not boot with any memory related driver such as HIMEM SYS EMS SYS At the DOS prompt type A gt AWDFLASH VXXYYZZ BIN and then press Enter N The screen shows Do You Want To Save Bios Y N Type Y if you want to save old bios data and N if you do not When the screen shows Are You Sure To Program y n type Y to flash and update the system bios The program updates the BIOS automatically No a Bo Wait for the update to complete WARNING Do not turn off the system power while th
103. t settings 003 DO THE TESTS OF OPEN CLOSE TRAY BY DIAGNOSTICS PROGRAM AND BY DEPRESSING CD ROM DRIVE BUTTON WORK YES READ AHEAD NO GO TO STEP 006 O Load a known good data CD into the CD ROM drive and try to read its content by typing DIR at DOS prompt 004 CAN A CD BE READ FROM THE CD ROM DRIVE YES THEN THE CD ROM DRIVE FUNCTIONS NORMALLY NO READ AHEAD O Try reading the CD with a known good CD ROM drive 005 IS THE CD STILL NOT READABLE YES READ AHEAD NO GO TO STEP 006 O Replace system board O End 006 O Replace CD ROM drive O End 73 Memory 001 START O Power off the system unit O Insert the diagnostics diskette into the diskette drive O Make sure that all DIMMs are installed correctly O Power on the system unit O Take note of any messages error codes or symptoms 002 DO YOU RECEIVE POST MEMORY ERROR MESSAGE YES READ AHEAD NO GO TO STEP 003 O Enter BIOS Setup Utility then reboot the system Take note of any messages error codes or symptoms If the error message remains go to step 005 003 O Follow the screen instructions to run the Memory test 004 DOES THE MEMORY TEST COMPLETE WITHOUT AN ERROR YES READ AHEAD NO GO TO STEP 005 O The system memory is now functioning correctly If you suspect an intermittent problem run the Memory test again O End 005 O Replace each DIMM one at a time with a known working DIMM of the same size and type O Ifthe
104. tandby timer set in the Windows 98 Power Utility Timer elapses without system activity Monitor enters standby mode if Windows 98 Power Utility Timer elapses System sleep timer elapses Power Supply 95 watt switchable high low voltage power supply Standard SFX power supply with 5V and 3 3V standby power Internal Cabling 40 pin ribbon cable for CD ROM and ATA 66 cable for hard disk drive One 34 pin ribbon cable for AT diskette drive One 4 pin 2 wire cable for hard disk drive light emitting diode LED One 3 pin 3 wire cable for power light emitting diode LED One 2 pin 2 wire cable for power switch One 16 pin game port cable 38 Modem 56 6 Kbps PCI Plug and Play modem adapter card with data fax features Telephone line out RJ 11 connector Not available for all models Telephone line in RJ 11 connector IBM Monitor Super video graphics array SVGA monitor Compliant to VESA power saving mode Connector for a detachable grounded 3 wire power cord 1 8 m 5 8 ft attached signal cable Auto sensing power input for 100 V ac to 240 V ac Keyboard PS 2 104 key rubber dome IBM Keyboard with 1 8 m 5 8 ft cable Keyboard is Geography Model dependent Mouse 2 button mouse connected to the mouse port with 1 8 m 5 8 ft cable 39 Hardware Interfaces The following peripheral interfaces for adapters options and drives are supported in the system unit Ta
105. ted Date and Time Allows you to set the date and time Advanced Setup You can set up some advanced hardware features in this function If they are configured incorrectly the system might malfunction Cache Control Determines the internal cache and external cache will be enabled or disabled If enabled the memory access will speed up ROM Shadowing Video BIOS Shadowing option determines whether video BIOS will be copied to RAM However it is optional depending on chipset design Video Shadow will increase the video speed C8000 DFFF Shadowing option determines if the option ROMs will be copied to RAM Devices and I O ports The options in this menu item are used to configure the devices and the I O ports that this system has Diskette Drive A Determines the type of Diskette Drive A PS 2 Mouse Function Determines whether the mouse function is enabled or disabled Onboard Audio Determines whether the onboard Audio function will be enabled or disabled Onboard LAN Determines whether the Onboard LAN function to will be enabled or disabled Serial Port Setup Determines the I O port address and Interrupt Request Number of serial port Parallel Port Setup Determines the I O port address and Interrupt Request Number of parallel port USB Setup The options in this menu item are used to enable the USB Universal Serial Bus functions USB Controller Select enabled if you will use a USB device 47 USB Keyboard Su
106. ter and remove it Note If the chassis is not like the figure please refer to the following O Press down the latch O Pivotthe tray outward then lift it slightly to remove it O Remove the four screws two on each side that hold the hard disk drive to the mounting tray LH Pullthe hard disk drive from the mounting tray to remove it 95 System Board To remove the system board from the system O To remove the system board you must remove the adapter cards first LH Disconnect the power cable CD ROM cable Diskette Drive cable Hard Disk Drive cable audio cable power switch cable speaker cable and LED cable from system board D Remove the eight screws on system board Note Be sure to stay the I O Port Bracket on chassis when replacing the system board 96 Power Supply O O O O This system has a 95 watt switching power supply To remove the power supply you must remove the top cover first Disconnect the power cable from the riser board and all drives Remove the screws in the machine rear that secure the power supply 97 Memory DIMM This system has 2 system memory module sockets DIMM 0 and DIMM 1 These sockets hold dual in line memory modules DIMM that contains 3 3V single or double sided synchronous DRAM SDRAM The maximum memory size is 512MB total 98 Removals and Replacements of machine type 2196 2197 and 6344 Before Removing any FRU Power OFF The COMPUTER UNPLUG ALL P
107. tion 50 Weight 50 System Board Layout of Machine Types 2194 Italy 2197 and 6344 EMEA AP 113 Processor Type Jumper Setting of Machine Types 2194 Italy 2197 and 6344 EMEA AP 114 Connector and Functions of Machine Types 2194 Italy 2197 and 6344 EMEA AP 115 162 Error Symptoms 62 T Tools 52 U Undetermined Problems Check Procedure 80 USB 40 V Video 37 Error Symptoms 65 n e Printed in U S A International Business MachinesCorporation Old Orchard Road Armonk New York 10504 Part Number 19K2493 Pub Number S19K 2493 00 3 00
108. tional features and details functional and environmental specifications Machine Types 2196 2197 and 6344 are desktop models and 2193 2194 and 6345 are micro tower models 36 Product Overview All machine types mentioned above contain three PCI slots and the system board support the AMD K6 2 and Intel Pentium IIl processors Listed below are system features Processors Machine Types 2193 and 2196 Processor with the capabilities of 3D Now technology Socket 7 Zero Insertion Force ZIF connector You must remove the old processor to install an upgrade processor Detachable CPU heat sink with fan One of the following processors can be installed AMD K6 2 550 MHZ CPU with 3D Now technology AMD K6 2 500 MHZ CPU with 3D Now Technology AMD K6 2 533 MHZ CPU with 3D Now technology Processors Machine Types 2194 219 6344 and 6345 Socket 370 Detachable CPU heat sink with fan One of the following processors Intel Celeron 533 MHZ CPU Intel Celeron 500 MHZ CPU Intel Celeron 600 MHZ CPU Intel PIII 550 MHZ CPU Intel PIII 600 MHZ CPU Intel PIII 667 MHZ CPU Memory 512 KB Pipeline Burst Static RAM PBSRAM Fixed onboard 168 pin synchronous dynamic random access memory SDRAM Dual Inline Memory module DIMM sockets 2 memory sockets 16MB 32MB 64MB 128MB or 256MB DIMMs Maximum memory is 512MB External Ports Video port 15 pin D sub connector
109. tory Installed Modem Card Layout nennen nnne en nennen tenere nnne enn en nennen 130 Factory Installed Modem Card Connector Functions nene nennen enne 130 3 5 In Hard Disk Drive Jumper Locations amp Settings enne enne 131 CD ROM Drive retro ERU EHE RC EMEN ERR HER E ta RATA re Redi te e te RES 132 CD ROM Emergency exit u essen ass keit I eben dite 132 CD ROM Drive Rear Panel Connectors and Features 133 CD ROM Drive Jumper Settings toto daria ici 133 BIMM Gonfigur tions italica ea ette aie UT e uiti res 134 System Board Connector Pin Signals nennen narran rn rre ernennen nnsner rennen nen 135 Monitor Port Signals u 2 er it nn eed Le Qe Re e Ninon liane 135 Serial Port Signals i Li a 135 zi rz I M ad 0 aelto I A 135 Mouse Port Signals 1 cto ee oii e ed BER RI ER E IHE 135 Keyboard Port Sign ls 0 2 en nen ae na dne diea ede Ue a e ede dn dade ndun 136 Diskette Drive Cable Connector Signals sus 137 IDE Cable Connector Signal lA ail asda dada iii 138 Safety Inspection G uide i i eil iaia i 139 General Guidelines a a i 140 Parts Catalog ss NV 141 Parts Catalog of machine type 2193 2194 and 6345 erre cr naar rra rn aaa enn nennen 142 Assembly 1 System Units ia M dd 142 Assembly 2 Diskette Drive Hard Disk Drive ss 145 Assembly 3 CD ROM Modem Card pp 146 Assembly 4 Keyboard and Mouse 000 148 Parts Catalog of machine type 2196 2197 and
110. ule PC100 142 1 4 19K3293 64MB module PC133 1 4 19K3294 128MB module PC133 1 5 19K3308 95W Power Supply 1 6 6952301 Power Cord US CE CF Taiwan 1 6 6952301 Power Cord LA Lo Voltage 1 6 13F9978 Power Cord LA Lo Voltage 1 6 13F9939 Power Cord Brazil 1 6 36L8879 Power Cord APU Countries 1 6 14F0032 Power Cord UK HK Singapore 1 6 13F9978 Power Cord Euro 1 6 14F0050 Power Cord Swiss 1 6 13F9996 Power Cord Denmark 1 6 14F0086 Power Cord Israel 1 6 14F0014 Power Cord South Africa 1 6 14F0068 Power Cord Italy 1 6 02K0545 Power Cord China 1 6 13F9939 Power Cord ANZ 1 6 3619015 Power Cord Japan 1 7 09N5397 Top Cover Used w Chenming Chassis 1 7 19K3593 Top Cover Used w Enlight Chassis 1 8 19K3314 Main Bezel Panel w USB 1 8 09N5400 Main Bezel Panel 1 9 09N5398 Bezel Door Aptiva 1 9 19K3375 Bezel Door PC300 1 10 09N5399 Drive Bay Panels 3 5 and 5 25 1 10 19K3313 Drive Bay Panel Bay 1 5 25 w EMC Shield 143 1 11 19K3315 Chassis w o power supply w USB Chenming 1 11 19K3594 Chassis w o power supply w o USB Enlight 1 11 19K3602 Chassis w o power supply w USB Enlight 1 12 09N5401 CE Holder Bracket Used w Chenming 1 12 19K3595 re Holder Bracket Used w Enlight 1 13 09N5404 Port Bracket 1 14 19K3581 Planar I O Port EMC Shield for Gigabyte bo
111. ura dei coperchi di questo prodotto o durante il collegamento delle unit Per collegare Per scollegare 1 SPEGNERE tutti i 1 SPEGNERE tutti i dispositivi dispositivi 2 Rimuovere prima il i cavo i di alimentazione Collegare prima tutti cavi dalla presa elettrica alle unit 3 Rimuovere i cavi di segnale dalle prese Collegare i cavi di segnale alle prese 4 Rimuovere tutti i cavi dalle unit Collegare il i cavo i di alimentazione alla presa elettrica ACCENDERE le unit 22 A ATTENZIONE Quando si sostituisce la batteria utilizzare solo una batteria IBM o batterie dello stesso tipo o di tipo equivalente consigliate dal produttore Se il sistema di cui si dispone provvisto di un modulo contenente una batteria al litio sostituire tale batteria solo con un tipo di modulo uguale a quello fornito dal produttore La batteria contiene litio e pu esplodere se utilizzata maneggiata o smaltita impropriamente Evitare di e Gettarla o immergerla in acqua e Riscaldarla ad una temperatura superiore ai 100 C e Cercare di ripararla o smaltirla Smaltire secondo la normativa in vigore D Lgs 22 del 5 2 97 e successive disposizioni nazionali e locali AN ATTENZIONE Quando installata un unit CD ROM notare quanto segue L utilizzo di controlli regolazioni o l esecuzione di procedure non descritti nel presente manuale possono provocare l esposizione a radiazioni pericolose L apertura di u
112. vice manual for the printer 65 Table 2 3 Error Symptoms List Error Symptoms Action FRU NOTE To diagnose a problem first find the error symptom in the left column If directed to a check procedure replace the FRU indicated in the check procedure If no check procedure is indicated the first Action FRU listed in right column is the most likely cause Connect a joystick to the game port then execute Interactive Test Joystick test in PC Doctor diagnostics program System board Diagnostic Program Diagnostics Reboot the system from the diagnostics diskette programs cannot Des ed Load default settings Diagnostics diskette Memory module System board Missing diagnostics Diagnostics diskette files s Keyboard Some or all keys on Keyboard on page 75 keyboard do not work Power Supply Pressing power See Power Management Setup on page 48 Power switch cable assembly Power Supply on page 77 from electrical System board outlet can turn off system Pressing power Check the voltage selector on the power supply if it is off switch cannot turn Power switch cable assembly on system Executing software Load default settings shutdown from Windows98 Start menu cannot turn off system Only pressing power switch can force system to turn off Reload software from Recovery CD No system power Power Supply on page 77 Other Problems Any other Undetermined P
113. ys each bay has a factory installed drive in it The devices are 3 5 Diskette 40X CD ROM drive For 6345 system only some models have and 5 0 GB hard disk some models may have hard disk of 10 or 15 GB capacity Diskette drives in this unit use the standard diskette advanced technology AT Interface Hard disk and CD ROM drives in this unit use an integrated drive Electronics IDE AT interface This computer supports the American National Standard Institute ANSI standard for AT attachment disk drives and CD ROMs This system has 3 interface cards slots for adapter card expansion All of them are Peripheral Component Interconnect PCI interfaces Only 2194 and some 2193 models do not have a 10 100 Mbps Ethernet port onboard 2193 system can support DFP Digital Flat Panel function 89 00 007 gt 1 Power Supply This is a 95 watt switching power supply 2 CD ROM Drive This machine has a factory installed 40 X CDROM drive 3 Bay 2 This drive can accommodate a 5 25 inch device 4 Hard Disk Drive This machine has a factory installed 3 5 10 or 15 GB hard disk drive 5 Diskette Drive This machine has a factory installed 3 5 1 44MB Floppy drive 6 System board 7 Speaker jack for unpowered speaker only 8 Expansion slots On the rear panel of the system unit are 3 slot openings for installation of adapter card 9 Modem card The system may include a V 90 Data Fax modem Also 6345 system has Et

IBM Hardware Maintenance Service for Service Level A For Micro Tower Models Machine Type 2193 2194 6345 For Desktop Models Machine Type 2196 2197 6344

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