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IBM Hardware Maintenance Manual Types 6826 8317 8318 8319

1. Safety Information 1 Safety Information 1 Nr PX TES J EIA ER ENTER ERA Safety Information E P32 AAR VES RI Be FRAME 1 6 MATE Safety Information 3 49 1 o TER 2 Hardware Maintenance Manual Chapter 2 General Checkout This general checkout procedure is for Type 6826 8317 8318 and 8319 computers Attention The drives in the computer you are servicing might have been rearranged or the drive startup sequence changed Be extremely careful during write operations such as copying saving or formatting Data or programs can be overwritten if you select an incorrect drive
2. R E BERGO SRG EE Chapter 10 Related service information 121 8 82kg 180 gt 82 kg 180 122 Hardware Maintenance Manual 11 A A Chapter 10 Related service information 123 Server Library AT RR ER ATER PRE RAR ER 1 BOLA A
3. Recovery CDs Win XP Home FRU CRU Simplified Chinese Win XP Home Recovery CD 71P6084 Y model 24C Taiwan TC WinXP Home Recovery CD 71P6087 Y Hong Kong TC Win XP Home Recovery CD model 71P6090 Y 24B Recovery CDs Win XP Pro FRU CRU US UK AP TH Win XP Pro Recovery CD models 71P6485 Y 11U 11G 11M 12U 21U 21G 21M 22U 23A 23H 24H 31U 31M 41U 41G 42U 43U 71G 72G 74G 14U 32M 41M 41A 41H 44G 51U 51G 52U 75G 1AA 1AT 47A 47T 47H 48U 53H 54M 62U 63M 64A 64T 65U 81U 81G 83U 78G 79G FR CF Win XP Pro Recovery CD models 11F 11G 12F 71P6505 Y 21F 21G 22F 31F 41F 41G 42F 43F 71G 72G 74G 14F 44G 51F 51G 52F 75G 62F 65F 81F 81G 83F 78G 79G GR Win XP Pro Recovery CD models 11G 21G 41G 71P6493 Y 71G 72G 74G 44G 51G 75G 81G 78G 79G IT Win XP Pro Recovery CD models 11G 21G 41G 71P6513 p 71G 72G 74G 44G 51G 75G 81G 78G 79G BR Win XP Pro Recovery CD models 41P 48P 62P 65P 71P6525 Y 81P 83P SP LA Win XP Pro Recovery CD models 11G 21G 71P6501 Y 41G 71G 72G 74G 41S 41D 41Y 44G 51G 75G 485 48Y 62S 62Y 65S 65Y 81S 81Y 81G 83S 83Y 78G 79G DK Win XP Pro Recovery CD models 11G 21G 41G 71P6497 Y 71G 72G 74G 44G 51G 75G 81G 78G 79G NL Win XP Pro Recovery CD models 11G 21G 41G 71P6521 Y 71G 72G 74G 44G 51G 75G 81G 78G 79G AE Win XP Pro Recovery CD models 11G 21G 41G 71P6545 Y 71G 72G 74G 44G 51G 75G 81G 78G 79G SV Win XP Pro Recovery CD models 11G 21G 41G 71P6489 Y
4. 23 Y 24U 245 24P 24Y 71G 31U 31S 31P 31Y 32G Keyboards RAK III Lite FRU CRU Serbian Cyrillic 19K1937 Y Slovak 19K1938 Y Spanish 19K1939 Y Swedish Finn 19K1940 Y Swiss F G 19K1941 Y Thailand 19K1942 Y Turkish 19K1943 Y Turkish 19K1944 Y UK English 19K1945 Y US International 19K1946 Y Yugoslav Latin 19K1947 Y Japanese 19K1908 Y Power Cords FRU CRU Line Cord models 11M 22M 31M 34M 41M 42M 26M 6952301 Y A5M 55M 46M 61M Line Cord 13F9939 Y Line Cord 13F9978 Y Line Cord 14F0032 Y Line Cord 13F9996 Y Line Cord 14F0068 Y Line Cord 36L8879 Y Line Cord models 11J 12J 13J 14J 15J 16J 31J 32J 33J 1838576 Y 34 35 36 37 38 17 CAJ CBJ CCJ CDJ CEJ CFJ CGJ 41J 42 23 24J 25 27 28J 29 2AJ 2BJ A1E A1J A2J A3J A4J A6J A7J A8J A9J AAJ 51J 52J 53J 54J 56E 56J 57 58J 59 43 44 47E 47 48J 49 4AJ CHJ CJJ CKJ CLJ 22E 22J Line Cord model 39B 45B 02K0545 Y Line Cord 14F0086 Y Line Cord 14F0014 Y Line Cord 14F0050 Y Item Machine Type 8317 FRU CRU 1 Top cover black all models 49P3692 Y 2 Front bezel black all models 49P3693 x 3 CD ROM Drive 48X Black models 22G 23U 235 23P 33P3203 Y 23Y 24U 245 24P 24Y 71G 31U 315 31P 31Y 326 3 CD ROM Drive 48X Black models 22G 23U 235 23P 33P3207 Y 23Y 24U 245 24P 24Y 71G 31U 31S 31P 31Y 32G 3 CD ROM Drive 48X Black models 22G 23U 235 23P 33P3211 Y 23Y 24U 245 24P 24Y 71G 31U 315 31P 31Y 326
5. Power Cords FRU CRU Line Cord 13F9939 Y Line Cord model 22G 71G 32G 13F9978 Y Line Cord model 22G 71G 32G 14F0032 Y Line Cord model 22G 71G 32G 13F9996 Y Line Cord model 22G 235 23P 23Y 245 24P 24Y 71G 14F0068 Y 31S 31P 31Y 32G Line Cord models 23Y 24Y 31Y 36L8879 Y Line Cord 1838576 Y Line Cord 02K0545 Y Line Cord model 22G 71G 32G 14F0086 Y Line Cord model 22G 71G 32G 14F0014 Y Line Cord model 22G 71G 32G 14F0050 Y Item Machine Type 8318 FRU CRU 1 Top cover black all models 49P3692 Y 2 Front bezel black all models 49P3693 Y 3 CD ROM Drive 48X Black models 31U 31F 315 31P 33P3203 Y 31D 31Y 31G 31A 31T 31C 31B 31V 31H 31 31M 3 CD ROM Drive 48X Black models 31U 31F 31S 31P 33P3207 Y 31D 31Y 31G 31A 31T 31C 31B 31V 31H 31 31M 3 CD ROM Drive 48X Black models 31U 31F 31S 31P 33P3211 Y 31D 31Y 31G 31A 31T 31C 31B 31V 31H 31 31M 3 CD ROM Drive 48X Black models 31U 31F 31S 31P 33P3215 Y 31D 31Y 31G 31A 31T 31C 31B 31V 31H 31 31M 3 DVD ROM 16X 48X Black 33P3259 Y 3 DVD ROM 16X 48X Black 33P3281 Y 3 DVD ROM 16X 48X Black 33P3277 Y 3 40X12X40X CD RW Black 33P3269 Y 3 40X12X40X CD RW Black 33P3273 Y 4 FDD 3 5 1 44 MB models 31U 31F 31S 31P 31D 31Y 76H4091 Y 31G 31A 31T 31C 31B 31V 31H 31M 4 FDD 3 5 1 44 MB model 31J 06P5291 Y 5 HDD 40 GB EIDE models 31U 31F 315 31P 31D 31Y 19K1568 Y 31G 31A 31T 31C 31B 31V 31H 31J 31
6. fo AB 100 C 212 F 124 Hardware Maintenance Manual SHAR CD ROM DVD HA e xi xi E En IBEST 1 O REPA de a gt AEH EAA ARH Class 3A Class 3B BARA Ro HAM Fry RA 4 gt 18 AR 37 gt 32 705 255 121 2 8 Chapter 10 Related service information 125 5 EL ri TERRORE RA BR o RA 10 A 82 180 gt 82 180 126 Hardware Maintenance Manual A A DANGER Le courant lectrique passant dans les cables de communication ou le
7. Diagnostic error messages appear when a test program finds a problem with a hardware option For the test programs to properly determine if a test Passed Failed or Aborted the test programs check the error return code at test completion See Diagnostics on page 12 General error messages appear if a problem or conflict is found by an application program the operating system or both For an explanation of these messages refer to the information supplied with that software package Notes Type 6826 8317 8318 and 8319 computers default to come up quiet no beep and no memory count and checkpoint code display when no errors are detected by POST To enable beep and memory count and checkpoint code display when a successful POST occurs do the following 1 Select Start Options in the Configuration Setup Utility program see IBM Setup Utility program on page 9 2 Set Power On Self Test to Enhanced Before replacing any FRUs ensure that the latest level of BIOS is installed on the system A down level BIOS might cause false errors and unnecessary replacement of the system board For more information on how to determine and obtain the latest level BIOS see BIOS levels on page 104 If multiple error codes are displayed diagnose the first error code displayed If the computer hangs with a POST error go to Symptom to FRU Index on page If the computer hangs and no error is displayed go to
8. AA 2 0 gt _ gt 109 CUIDADO A CUIDADO N o coloque nenhum objeto com peso superior a 82 kg 180 lbs sobre dispositivos montados em rack 118 Hardware Maintenance Manual EU ES lt E PR Kart b gt at E Pee RI EA Dae EE 1 1 2 3 4 3 2 TESA RHEE A 1 MAATE 1 Chapter 10 Related service information 119 2
9. 5 Slide the CD and diskette drive tray back into position and reconnect any cables that were disconnected Insert the holding screw Note Be sure to align the drive tray properly on the drive tray tracks otherwise the drive tray will not sit properly nor will the cover attach properly 6 Replace the PCI riser and adapters if it was removed 24 Hardware Maintenance Manual 7 Replace the cover See Replacing the cover and connecting the cables on page 30 30 Installing PCI adapters This section provides information and instructions for installing and removing PCI adapters The computer has a riser card with two PCI expansion slots To install a PCI adapter 1 Remove the cover Seel Removing the cover on page 19 2 Remove the PCI riser and adapters that are already installed 3 Remove the adapter slot cover latch and the slot cover for the appropriate expansion slot 4 Remove the adapter from its static protective package 5 Install the adapter into the appropriate slot on the PCI riser 6 Replace the adapter slot cover latch 7 Install the PCI riser and adapters 8 the cover See Replacing the cover and connecting the cables on page 30 What to do next To work with another option go to the appropriate section e To complete the installation go to Replacing the cover and connecting the cables on page 30 Chapter 5 Installing Options 25 Installing a driv
10. 3 CD ROM Drive 48X Black models 22G 23U 235 23P 33P3215 Y 86 Hardware Maintenance Manual Item Machine Type 8317 FRU CRU 3 DVD ROM 16X 48X Black 33P3259 Y 3 DVD ROM 16X 48X Black 33P3281 Y 3 DVD ROM 16X 48X Black 33P3277 Y 3 40X12X40X CD RW Black 33P3269 Y 3 40X12X40X CD RW Black 33P3273 Y 3 48X24X48X CD RW Black 33P3293 Y 3 48X24X48X CD RW Black 33P3289 Y 4 FDD 3 5 1 44 MB model 22G 23U 235 23P 23Y 71G 76H4091 Y 31U 315 31P 31Y 32G 4 FDD 3 5 1 44 MB 06P5291 Y 5 HDD 40 GB EIDE models 22G 23U 235 23P 23Y 24U 19K1568 Y 245 24P 24Y 71G 31U 315 31P 31Y 326 6 Chassis all models 49P3697 Y 7 200W Power Supply all models 49P3689 N 8 Riser card assembly all models 49P3699 Y 9 Memory 128MB SDRAM models 22G 24U 245 24P 24Y 3313303 X 71G 32G 9 Memory 256MB SDRAM models 23U 23S 23P 23Y 31U 33L3305 Y 31S 31P 31Y 10 Planar w 10 100 ethernet models 11M 11J 12J 13J 14J 03R0329 N 15 16 22M 31M 31 32 33 34M 34 35 36 37 38 39B 17 41M 42M 10 Planar w gigabit ethernet 03R0331 11 Processor P4 1 7 GHz 49P3677 11 Processor P4 1 8 GHz models 22G 23U 235 23P 23Y 49P3679 24U 245 24P 24Y 71G 11 Processor P4 1 8 GHz 49P3683 N 11 Processor P4 2 0 GHz models 31U 31S 31P 31Y 326 49P3684 N 11 Processor P4 2 0GHz 74P1605 N 11 Processor P4 2 1 GHz 74P1607 N 11 Processor P4 2 2 GHz 74P160
11. 5 HDD 80 GB EIDE models 82C 82V 84C 79G 24P3665 Y 6 Chassis all models 49P3697 Y 7 200W Power Supply all models 49P3689 N 8 Riser card assembly all models 49P3699 Y 9 Memory 128MB SDRAM models 13C 23A 23C 23B 33L3303 Y 23V 23H 24C 24B 24H CTO CAU CBU CCU CDU CEU 1AA 1AT 47A 47T 47B 47H 53B 53H 64A 64T CFU CGU 9 Memory 256MB SDRAM models 11U 11F 11G 11M 33L3305 Ye 12U 12F 21U 21F 21G 21M 22U 22F 31U 31F 31M 41U 41F 41G 42U 42F 43U 43F 71G 72G 74G 14U 14F 32M 415 41P 41D 41Y 41M 41A 41C 41B 41V 41H 41 44G 51U 51F 51G 52U 52F 75G 25G 45G 51C 46U 465 46P 46Y 48U 485 48P 48Y 54M 61U 615 61P 61Y 62U 62F 625 62P 62Y 62C 63M 65U 65F 65S 65P 65Y 81U 81F 815 81P 81Y 81G 81V 82C 82V 83U 83F 835 83P 83Y 84C 78G 79G 10 Planar w 10 100 ethernet models 51C 1AA 1AT 46U 03R0329 N 46S 46P 46Y 47A 47T 47B 47H 48U 485 48P 48Y 53B 53H 61U 615 61P 61Y 62U 62F 625 62P 62Y 62C 64A 64T 81U 81F 815 81P 81Y 81G 81V 82C 82V 78G 79G CFU CGU 11U 11F 11G 11M 13C 21U 21F 21G 21M 23A 23C 23B 23V 23H 24C 24B 24H 31U 31F 31M 41U 41F 41G 42U 42F 71G 72G 74G CTO CAU CBU CCU CDU 14U 14F 415 41P 41D 41Y 41M 41A 41C 41B 41V 41H 41 51U 51F 51G 75G CEU 25G 45G 51C 10 Planar w gigabit ethernet models 54M 63M 65U 65F 03R0331 N 655 65P 65Y 83U 83F 835 83P 83Y 84C12U 12F 22U 22F 43U 43F 32M 44G 52U 52F 11 Processor P4 1 7 GHz 49P3677 N 11 Processor P4 1 8 GHz models 1AA 1AT 49P3679 N 11 Processor P4 1 8 GHz models 11U 11F 11G
12. 1 Have customer verify correct operating 10108 10109 10111 system device drivers are installed and 10112 10113 10114 operational 10115 10116 2 Modem 10103 10110 101171 1 System Board 2 Data Fax Modem 3 Riser card ur i 1 Check system speaker nti 2 Check PSTN cable 3 External DAA if installed 4 Modem 10118 1 Run Diagnostics and verify the correct operation of the modem slot 2 Modem 10119 1 Diagnostics detected a non IBM modem 2 Modem 10120 1 Check PSTN Cable 2 External DAA if installed 3 Modem 68 Hardware Maintenance Manual POST Error Code FRU Action 10132 10133 10134 i Maden 10135 10136 10137 10138 10139 10140 10141 10142 10143 10144 10145 10146 10147 10148 10149 10150 10151 10152 10153 1 Data Fax Modem 2 System Board 3 Riser card di ds 1 Modem Adapter A ds 2 Data Fax Modem 3 System Board 4 Riser card 10450 10451 10490 1 Run Enhanced Diagnostics 10491 2002 10499 2 Hard Disk Drive Read write error 3 System Board 4 Riser card 10452 1 Run Enhanced Diagnostics Seek test error 10453 Information only Wrong drive type 10454 Sector buffer test error 1 Run Enhanced Diagnostics 10455 10456 Controller error 1 Run Enhanced Diagnostics 10459 Information only Drive diagnostic command error 10461 1 Run Enhanced Diagnostics Drive format error 10462 1 Run Enhanced Diagnostics Controller seek
13. 215XXXD 215XXXE 215XXXU If an external device and power on LED is off check external voltages 1 CD ROM Drive I 2 CD ROM Drive II Enhanced CD ROM Drive II Any CD ROM Drive 3 SCSI Cable 4 SCSI Adapter or System Board 216XX 1 Scanner 217XX dol a vii 1 Rewritable Optical Drive If an external device and power on is 2 SCSI Adapter or System Board off check external voltages 3 SCSI Cable 218XX 1 Changer Check for multi CD tray or jukebox 219XX 1 SCSI Communications Device 24201Y0 24210Y0 Be sure wrap plug is attached 1 ISDN 2 Adapter 2 ISDN 2 Wrap Plug 3 ISDN 2 Communications Cable 273XX 1 1 Mbps Micro Channel 2 Infrared LAN Adapter 27501 27503 27506 27507 1 ServerGuard Adapter 2 System Board 3 Riser card 27502 27504 27510 27511 27533 27534 27536 27537 1 ServerGuard Adapter 27509 1 Remove redundant adapters run Auto Configuration program then retest 27512 1 WMSELEDGS diagnostics file is missing 2 WMSELF DGS diagnostics file is incorrect 27535 1 3V Lithium Backup Battery 2 ServerGuard Adapter 27554 1 Internal Temperature out of range 2 ServerGuard Adapter 27555 27556 1 ServerGuard Adapter 2 Power Supply 27557 1 7 2V NiCad Main Battery Pack 2 ServerGuard Adapter Chapter 7 Symptom to FRU Index 73 POST Error Code FRU Action 27558 27559 27560 27561 1 PCMCIA Type II Modem 2
14. 49P3689 49P3699 Oo OINI ad Memory 128MB SDRAM models 11M 11 12 13 14J 15 22M 31M 31 32 33 34M 34 35 36 37 38 39B 41M 42M 17 CAJ CBJ CCJ CDJ CEJ CFJ CG 41 42 23 24 25 27 28 29 2AJ A1E AIJ A2J A3J A4 A6J A7 AS A9J 51 52 53 54 56E 56 57 58 59 43 44 45B ATE 47 48 49 AA 22E 22 33L3303 RIRIZIZ Memory 256MB SDRAM model 16 26M 2BJ ASM AAJ 55M 46M 61M CHJ CJJ CKJ CLJ 33L3305 80 Hardware Maintenance Manual Item Machine Type 6826 FRU CRU 10 Planar w 10 100 E net models 11M 11J 12J 13 14J 15 03R0329 N 16J 22M 31M 31 32 33 34M 34 35 36 37 38 39B 17 41M 42M CAJ CBJ CCJ CDJ CEJ CF CGJ 41 42 23 24 25 26M 27 28 29 2AJ 2BJ A1E A1J A2 A3J A4J A5M A6J A7J A8J A9J AAJ 51 52 53 54 55M 56E 56J 57 58 59 43 44 45B 46M 47E 47 48 49 4AJ 61M CHJ CJJ CKJ CLJ 22E 22J 10 Planar w gigabit E net 03R0331 N 11 Processor P4 1 7 GHz models 11M 11J 12J 13J 14J 15J 49P3677 N 16J 17 CAJ 11 Processor P4 1 8 GHz models 22M CBJ 23 24 25 26M 49P3679 N 27 28 29 2AJ 2BJ 22E 22J 11 Processor P4 1 8 GHz models 31M 31J 32 33 34M 34J 49P3683 N 35 36 37 38 39B CCJ 11 Processor P4 2 0 GHz models CDJ 51 52 53 54 55M 49P3684 N 56E 56 57 58 59J 11 Processor P4 2 0 GHz models A1E A1J A2J A3J A4J 74P1605 N A5M A6J A7J A8J A9 AAJ CHJ 11 Processor P4 2
15. 71G 72G 74G 44G 51G 75G 81G 78G 79G HE Win XP Pro Recovery CD models 11G 21G 41G 71P6533 Y 71G 72G 74G 44G 51G 75G 81G 78G 79G FI Win XP Pro Recovery CD models 11G 21G 41G 71P6509 Y 71G 72G 74G 44G 51G 75G 81G 78G 79G NO Win XP Pro Recovery CD models 11G 21G 41G 71P6517 Y 71G 72G 74G 44G 51G 75G 81G 78G 79G PL Win XP Pro Recovery CD models 11G 21G 41G 71P6537 X 71G 72G 74G 44G 51G 75G 81G 78G 79G PO Win XP Pro Recovery CD models 11G 21G 41G 71P6529 Y 71G 72G 74G 44G 51G 75G 81G 78G 79G RU Win XP Pro Recovery CD models 11G 21G 41G 71P6557 Y 71G 72G 74G 44G 51G 75G 81G 78G 79G HU Win XP Pro Recovery CD models 11G 21G 41G 71P6553 Y 71G 72G 74G 44G 51G 75G 81G 78G 79G CZ Win XP Pro Recovery CD models 11G 21G 41G 71P6541 Y 71G 72G 74G 44G 51G 75G 81G 78G 79G 98 Hardware Maintenance Manual Recovery CDs Win XP Pro FRU CRU TR Win XP Pro Recovery CD models 11G 21G 41G 71P6549 Y 71G 72G 74G 44G 51G 75G 81G 78G 79G GK Win XP Pro Recovery CD models 11G 21G 41G 71P6561 Y 71G 72G 74G 44G 51G 75G 81G 78G 79G Japanese Win XP Pro Recovery CD model 41J 71P5958 Y Simplified Chinese Win XP Pro Recovery CD models 71P6093 Y 13C 23C 41C 51C 62C 82C 84C Taiwan TC Win Xp Pro Recovery CD models 23V 41V 71P6096 Y 81V 82V Hong Kong TC Win XP Pro Recovery CD models 23B 71P6099 Y 41B Keyboards PS 2 Fullwidth ID Black FRU CRU US
16. A IBM 33F8354 a 100 212F 3 CD ROM DVD ERE B PL o SA 3B o 120 Hardware Maintenance Manual 4 A 218kg 37 8 23249 70 58 gt 55 kg 121 2 HE 5
17. Copyright IBM Corp 2001 Remote Program Load RPL and Dynamic Host Configuration Protocol DHCP Wake on LAN Wake on Ring in the IBM Setup Utility program this feature is called Serial Port Ring Detect for an external modem and Modem Ring Detect for an internal PCI modem Remote Administration Automatic power on startup System Management SM BIOS and SM software Ability to store POST hardware test results Input output features 25 pin Extended Capabilities Port ECP Extended Parallel Port EPP Two 9 pin serial connectors Six 4 pin USB connectors four on front panel and two on rear panel e PS 2 mouse connector PS 2 keyboard connector Ethernet connector VGA Monitor connector Three audio connectors line in line out and microphone on rear panel Two audio connectors microphone and headphone on front panel Expansion Two 32 bit peripheral component interconnect PCI adapter slots Two DIMM sockets Power 200 W power supply with manual voltage selection switch Automatic 50 60 Hz input frequency switching Advanced Power Management support Advanced Configuration and Power Interface ACPI support Security features User and administrator passwords Support for the addition of a cable Kennsington lock Padlock loop for securing the cover Startup sequence control Startup without diskette drive keyboard or mouse e Unattended start mode Diskette and hard
18. Disk Drive 2 1783 Disk Drive 3 1 Run Configuration See Utility program on page 9 Hard Disk Drive System Board Riser card Hard Disk Cable Power Supply ar w D gt 1800 PCI PnP Error No Hardware Interrupt Available 1 Run Setup and verify PCI ISA configuration settings 2 If necessary set ISA adapters to Not available to allow PCI adapters to properly configure Remove any suspect ISA adapters Rerun diagnostics PCI Adapter ak w 1801 PCI PnP Error No Space Available to Shadow ROM 1 Run Setup and verify PCI ISA configuration settings 2 If necessary set ISA adapters to Not available to allow PCI adapters to properly configure 3 Remove any suspect ISA adapters 4 Rerun diagnostics 5 PCI Adapter Chapter 7 Symptom to FRU Index 65 POST Error Code FRU Action 1802 PCI PnP Error Not Enough I O Space Available k e e o Run Setup and verify PCI ISA configuration settings If necessary set ISA adapters to Not available to allow PCI adapters to properly configure Remove any suspect ISA adapters Rerun diagnostics PCI Adapter 1803 PCI PnP Error Not Enough Memory Space Available ar u Run Setup and verify PCI ISA configuration settings If necessary set ISA adapters to Not available to allow PCI adapters to properly configure Remove any suspect ISA adapters Rerun diagnostics PCI Adapter 1804 PCI PnP Error Not En
19. HH MM SS 13 34 25 System Date MM DD YYYY 02 22 2002 F1 Help ts Select Item Change Values F9 Setup Defaults Esc Exit Select Menu Enter Select Sub Menu F10 Save and Exit The IBM Setup Utility program menu lists items that identify system configuration topics When working with the IBM Setup Utility program menu you must use the keyboard The keys used to perform various tasks are displayed at the bottom of each screen When you finish viewing or changing settings press Esc to return to the IBM Setup Utility program menu you might have to press Esc several times If you want to save the new settings select Save Settings before you exit Otherwise your changes will not be saved 10 Hardware Maintenance Manual Product Recovery Program menu Type 6826 8317 8318 and 8319 machines have recovery and diagnostics programs on a separate hard drive partition The Enhanced Diagnostics diskette is not shipped with the machine To download the Diagnostics program see program download on page 12 At startup the machine displays the following prompt To start the Product Recovery Program press F11 Attention Make sure all data is backed up to avoid loss when the Product Recovery program is used After depressing F11 you are given the following options Factory Contents This utility reformats the hard drive and restores all original files System utilities 1 Repair Windows NT 4 0 and 2000 Only
20. IBM pelo telefone 011 889 8986 para obter informa es sobre como enviar a bateria pelo correio para a IBM PRECAUCION Quando produtos a laser unidades de CD ROM unidades de DVD dispositivos de fibra tica transmissores etc estiverem instalados observe o seguinte N o remova as tampas A remo o das tampas de um produto a laser pode resultar em exposi o prejudicial radia o de laser Nenhuma pe a localizada no interior do dispositivo pode ser consertada A utiliza o de controles ou ajustes ou a execu o de procedimentos diferentes dos especificados aqui pode resultar em exposi o prejudicial radia o PERIGO Alguns produtos a laser cont m um diodo laser da Classe 3A ou Classe 3B embutido Observe o seguinte Radia o de laser quando aberto N o olhe diretamente para o raio a olho nu ou com instrumentos ticos e evite exposi o direta ao raio A 218 kg 37 lbs 232 kg 70 5 lbs 255 kg 121 2 lbs CUIDADO Ao levantar a m quina fa a o com seguran a A A CUIDADO Os bot es Liga Desliga localizados no dispositivo e na fonte de alimenta o n o desligam a corrente el trica fornecida ao dispositivo O dispositivo tamb m pode ter mais de um cabo de alimenta o Para remover toda a corrente el trica do dispositivo assegure que todos os cabos de alimenta o estejam desconectados da Chapter 10 Related service information 117 fonte de energia el trica
21. Re start the test to reset the log file Chapter 7 Symptom to FRU Index 39 Diagnostic Error Code FRU Action 000 197 XXX BIOS test warning 1 Make sure the component that is called out is connected and or enabled 2 Re run test 3 Component that is called out in warning statement 4 Component under test 000 198 XXX BIOS test aborted 1 If a component is called out make sure it is connected and or enabled 2 Flash the system and re test 3 Go to the Undetermined problems section 000 199 XXX BIOS test failed cause unknown 1 Go to the Undetermined problems section 2 Flash the system and re test 3 Replace component under function test 000 250 XXX BIOS APM failure Flash the system Mm System board 000 270 XXX BIOS ACPI failure Flash the system 2 System board 001 000 XXX System Test Passed 1 No action 001 00X XXX System Error 1 System board 001 01X XXX System Error 1 System board 001 024 XXX System Addressing test failure 1 System board 001 025 XXX System Checksum Value error 1 Flash the system 2 System board 001 026 XXX System FLASH data error 001 027 XXX System Configuration Setup error 1 Flash the system 2 System board 1 Run Setup 2 Flash the system 3 System board 001 032 XXX 1 System board System Device Controller failure 001 034 XXX 1 Reboot the syst
22. ServerGuard Adapter 27562 1 External Power Control not connected 2 External Power Control 3 ServerGuard Adapter 27563 27564 1 External Power Control 2 ServerGuard Adapter 275XX 1 Update Diagnostic Software 27801 to 27879 1 Personal Dictation System 2 Adapter 3 System Board 27880 to 27889 External FRU Speaker Microphone 999030X Hard disk reset failure 1 Possible hard disk drive problem see Hard disk drive boot error on page 74 Hardware Maintenance Manual Miscellaneous error messages Message Symptom FRU Action CMOS Backup Battery inaccurate 1 CMOS Backup Batte see Safety information on page 109 2 System Board Changing colors 1 Display Computer will not power off See Power 1 Power Switch Supply Errors on page 37 2 2 System Board 3 Riser card Computer will not RPL from server 1 Ensure that network is in startup sequence as first device or first device after diskette 2 Ensure that network adapter is enabled for RPL 3 Network adapter Advise network administrator of new MAC address Computer will not Wake On LAN if applicable 1 Check power supply and signal cable connections to network adapter 2 Ensure that the operating system settings are set to enable Wake on LAN 3 Ensure Wake On LAN feature is enabled in Setup Configuration see IBM Setup Utility program on page 9 4 Ensure network administrator is usi
23. This runs the Windows NT 4 0 emergency repair utility 2 Run Diagnostics Runs the IBM Enhanced Diagnostic Program 3 Create a Diagnostics Diskette Creates a bootable diagnostic diskette 4 System Information Displays information about your computer configuration and allows the user to gather system information that would be needed during a Help Center call 5 Create Recovery Repair Diskette Disk to Disk Solution Only Creates a startable diskette to restore access to the IBM Product Recovery program on the hard disk 6 Recovery CD In the event of a Hard Disk Drive failure a Recovery CD can be used to restore the Hard Disk Drive to the original factory preset Be sure to use the Recovery CD FRU list to obtain the proper recovery CD for the computer model you are servicing Chapter 4 Diagnostics 11 Diagnostics The Diagnostics program uses a full range of diagnostic utilities to determine the operating condition of the computer s hardware components For a complete list of error codes and messages see Symptom to FRU Index on page s7 Diagnostics program download To download the Diagnostics program do the following Go to http www pc ibm com support us Search for the machine Type and model in the Quick path to a product box on the left Select Downloadable Files from the optoins on the left Select Diagnostic from the Downloadable files by category pull down menu Navigating through the
24. replacement Use the following information to determine the current level of BIOS installed in the computer the latest BIOS available for the computer and where to obtain the latest level of BIOS Current Level BIOS information Run the Configuration Utility to determine the level of BIOS installed Sources for determining the latest level BIOS available 1 IBM Home Page http www ibm com pc us 2 PC PartnerInfo Technical Database CTSTIPS NSF 3 HelpCenter 4 Levels 1 and 2 Support 5 RETAIN Sources for obtaining the latest level BIOS available 1 IBM Home Page 104 Hardware Maintenance Manual http www ibm com pc us 2 PC PartnerInfo Technical Database CTSTIPS NSF 3 HelpCenter 4 Levels 1 and 2 Support To update flash the BIOS see Flash BIOS VPD update procedure on page Flash BIOS VPD update procedure Attention Refer to the information label located inside the system unit cover for any model specific information 1 Power off the computer 2 Insert the flash update diskette into drive A 3 Power on the computer 4 When the Update Utility appears select the country keyboard then press Enter 5 If the computer serial number was previously recorded the number is displayed with an option to update it Press Y to update the serial number or N to skip 6 Type the 7 digit serial number of the computer you are servicing then press Enter 7 Follow the inst
25. s des prises 3 Branchez les cables d interface sur des 3 D branchez les cables d interface des connecteurs connecteurs 4 Branchez les cordons d alimentation sur 4 D branchez tous les cables des unit s des prises 5 Mettez les unit s sous tension A ATTENTION Remplacez la pile au lithium usag e par une pile de r f rence identique exclusivement voir la r f rence IBM ou par une pile quivalente recommand e par le fabricant Si votre syst me est dot d un module contenant une pile au lithium vous devez le remplacer uniquement par un module identique produit par le m me fabricant La pile contient du lithium et pr sente donc un risque d explosion en cas de mauvaise manipulation ou utilisation Ne la jetez pas l eau Ne l exposez pas une temp rature sup rieure 100 C e Ne cherchez pas la r parer ou la d monter Chapter 10 Related service information 127 Pour la mise au rebut reportez vous la r glementation en vigueur A ATTENTION Si des produits laser sont install s tels que des unit s de CD ROM ou de DVD des p riph riques contenant des fibres optiques ou des metteurs r cepteurs prenez connaissance des informations suivantes e N ouvrez pas ces produits pour viter une exposition directe au rayon laser Vous ne pouvez effectuer aucune op ration de maintenance l int rieur Pour viter tout risque d exposition au rayon la
26. section 170 199 XXX 1 Go to the Undetermined problems Voltage Sensor s test failed cause unknown section 2 Flash the system and re test 3 Replace component under function test 170 250 XXX 1 Power supply 170 251 XXX 2 Syst board Voltage Sensor s Voltage limit error E ee 170 254 XXX 1 Voltage Regulator Module VRM Voltage Sensor s Voltage Regulator Module 2 Microprocessor error 3 System board 175 000 XXX 1 No action Thermal Sensor s Test Passed 175 0XX XXX El 1 Flash system Thermal Sensor s failure 2 System board 175 195 XXX E a 1 Information Thermal Sensor s Test aborted by user 2 Restart the test if necessary 175 196 XXX hai ee 1 Press F3 to review the log file Thermal A 2 Re start the test to reset the log file exceeded 54 Hardware Maintenance Manual Diagnostic Error Code FRU Action 175 197 XXX Thermal Sensor s test warning 1 Make sure the component that is called out is connected and or enabled Re run test Component that is called out in warning statement Component under test 175 198 XXX Thermal Sensor s test aborted If a component is called out make sure it is connected and or enabled Flash the system and re test Go to Undetermined problems section 175 199 XXX Thermal Sensor s test failed cause unknown Go to the Undetermined problems section 2 Flash the system and re test 3 Replace component under function test ge 1 Che
27. 1 GHz 74P1607 N 11 Processor P4 2 2 GHz 74P1609 N 11 Processor P4 2 26 GHz models CEJ CKJ 49P3685 N 11 Processor P4 2 4 GHz models 41M 42M CF 41 42 43 49P3686 N 44 45B 46M 47E 47 48 49 4AJ 11 Processor P4 2 53 GHz models CGJ 61M 49P3775 N 11 Processor P4 2 66 GHz 74P1611 N 11 Processor P4 2 8 GHz model CLJ 74P1613 N 12 Fan sink all models 49P3687 N Cable HDD ATA100 all models 49P3703 Y Cable CD ROM all models 49P3704 M Cable FDD all models 49P3705 Y Cable serial assembly all models 49P3707 Y Cable power LED all models 49P3708 Y Fan duct all models 49P3700 Y Feet all models 49P3702 Y Front bay assembly all models 49P3695 Y HDD tray all models 49P3698 Y Mouse PS 2 2 button black models 11M 11J 12J 13J 24P0383 Y 14J 15 16J 22M 31M 31 32 33 34M 34J 35 36 37 38 17 41M 42M CAJ CBJ CCJ CDJ CEJ CF CGJ 41 42 23 24 25 26M 27 28 29 2AJ 2BJ A1E A1J A2 A3J A4J A5M A6J A7J A8J A9 AAJ 51 52 53 54 55M 56E 56 57 58 59 43 44 46M 47E 47 48 49 4AJ 61M CHJ CJJ CKJ CLJ 22E 22J Mouse scrollpoint III black model 39B 45B 24P0485 Y PCI modem card soft models 16J 39B 22P7943 Y Speakers infinity active T1 black model 16J 2BJ AAJ 25P4726 Y Chapter 8 Parts listing 81 Item Machine Type 6826 FRU CRU Speaker
28. 25G 45G 71P6437 Y PL Win2000 Recovery CD models 25G 45G 71P6457 Y PO Win2000 Recovery CD models 25G 45G 71P6449 Y RU Win2000 Recovery CD models 25G 45G 71P6477 Y HU Win2000 Recovery CD models 25G 45G 71P6473 Y CZ Win2000 Recovery CD models 25G 45G 71P6461 Y TR Win2000 Recovery CD models 25G 45G 71P6469 Y GK Win2000 Recovery CD models 25G 45G 71P6481 X Japanese Win2000 Recovery CD 71P5962 Y Simplified Chinese Win2000 Recovery CD 62P8983 Y Taiwan Traditional Chinese Win2000 Recovery CD 62P8984 Y Hong Kong traditional Chinese Win2000 Recovery CD 62P8985 Y Recovery CDs Win XP Home FRU CRU US UK AP TH Win XP Home Recovery CD model 71P6565 Y 24H FR CF Win XP Home Recovery CD 71P6585 Y GR Win XP Home Recovery CD 71P6573 Y IT Win XP Home Recovery CD 71P6593 Y BR Win XP Home Recovery CD 71P6605 Y SP LA Win XP Home Recovery CD 71P6581 Y DK Win XP Home Recovery CD 71P6577 Y NL Win XP Home Recovery CD 71P6601 Y AE Win XP Home Recovery CD 71P6625 Y SV Win XP Home Recovery CD 71P6569 Y HE Win XP Home Recovery CD 71P6613 Y FI Win XP Home Recovery CD 71P6589 Y NO Win XP Home Recovery CD 71P6597 Y PL Win XP Home Recovery CD 71P6617 Y PO Win XP Home Recovery CD 71P6609 Y RU Win XP Home Recovery CD 71P6637 Y HU Win XP Home Recovery CD 71P6633 Y CZ Win XP Home Recovery CD 71P6621 Y TR Win XP Home Recovery CD 71P6629 Y GK Win XP Home Recovery CD 71P6641 Y Japanese Win XP Home Recovery CD 71P6066 Y Chapter 8 Parts listing 97
29. 71G 72G 74G 44G 32P5131 Y 51G 75G 25G 45G 81G 78G 79G Thailand model 1AT 47T 64T 32P5132 Y Turkish models 11G 22G 42G 71G 72G 74G 44G 51G 32P5133 Y 75G 25G 45G 81G 78G 79G Turkish models 11G 22G 42G 71G 72G 74G 44G 51G 32P5134 Y 75G 25G 45G 81G 78G 79G UK English models 11G 22G 42G 71G 72G 74G 44G 32P5135 Y 51G 75G 25G 45G 81G 78G 79G US International models 11G 22G 42G 71G 72G 74G 32P5136 Y 44G 51G 75G 25G 45G 81G 78G 79G Yugoslav Latin models 11G 22G 42G 71G 72G 74G 32P5137 Y 44G 51G 75G 25G 45G 81G 78G 79G Brazil Portuguese model 41P 46P 48P 61P 62P 65P 32P5138 Y 81P 83P 100 Hardware Maintenance Manual Power Cords FRU CRU Line Cord models 11U 11F 11G 11M 12U 12F 21U 21F 21G 21M 22U 22F 23A 23V 31U 31F 31M 41U 41F 41G 42U 42F 43U 43F 71G 72G 74G CTO CAU CBU CCU CDU 14U 14F 32M 415 41P 41D 41M 41A 41V 44G 51U 51F 51G 52U 52F 75G CEU 25G 45G 1AA 1AT 46U 465 46P 47A 47T 48U 485 48P 54M 61U 615 61P 62U 62F 625 62P 63M 64A 64T 65U 65F 65S 65P 81U 81F 815 81P 81G 81V 82V 83U 83F 835 83P 78G 79G CFU CGU 6952301 Line Cord model 23A 41A 1AA 47A 64A Line Cord model 11G 21G 23A 41G 71G 72G 74G 41A 44G 51G 75G 25G 45G 1AA 47A 64A 81G 78G 79G 13F9939 13F9978 Line Cord model 11G 21G 23A 23V 41G 71G 72G 74G 41A 41H 44G 51G 75G 25G 45G 1AA 47A 47H 53H 64A 81G 78G 79G 14F0032 Line Cord model 11G 21G 41G 71G 72G 74G 44G 51G 75G 25G 45G 81G 78G 79G 13F9996 Li
30. 8 Parts listing Chapter 9 Additional Service Information Security features Passwords Vital product data Desktop Management interface DMI Alert on LAN ko En de a 4 BIOS levels Flash BIOS VPD update procedure Flash recovery boot block jumper Power management Automatic configuration wid power interlace ACPI BIOS Advanced Power Management Automatic Hardware Power Management features Automatic PawerOn features Chapter 10 Related service information Safety information General safety Electrical safety Safety inspection guide Handling electrostatic discharge q ENS devices E y Grounding requirements Safety notices multi lingual translations Send us your comments Problem determination tips Notices Trademarks 34 37 2 OF 37 39 57 59 60 75 77 79 103 103 103 104 104 104 104 gt 105 105 107 107 107 107 107 109 109 109 110 111 112 113 113 142 143 143 144 iii iv Hardware Maintenance Manual Chapter 1 About this manual This manual contains service and reference information for IBM computer Types 6826 8317 8318 and 8319 This manual is divided into product service sections and a related service section as follows The product service sections include procedures for isolating problems to a FRU a Symptom to FRU Index additional service information and
31. Information Chapter 2 General Checkout Chapter 3 General information Features Specifications Available options Chapter 4 Diagnostics IBM Setup Utility program Product Recovery vr menu Diagnostics Diagnostics program download Navigating through the diagnostics programs Running diagnostics tests Test selection Test results Fixed disk advanced test FDAT Quick and Full erase hard drive Viewing the test log Chapter 5 Installing CENS Installing external options Locating controls and connectors on the front of the computer Locating connectors on the rear of the computer Obtaining device drivers Removing the cover Removing the bezel Locating components Accessing system board components and drives Identifying parts on the system board Installing memory go Installing PCI adapters Installing a drive in the disk drive tray Installing a cable lock Changing the battery Erasing a lost or forgotten password clearing CMOS Replacing the cover and connecting the cables Chapter 6 FRU Removals Removing the retention bar and PCI riser card Replacing a microprocessor System board Copyright IBM Corp 2001 Power supply Chapter 7 Symptom to FRU Index Hard disk drive boot error Power Supply Errors Diagnostic error codes Beep symptoms No beep symptoms POST error codes Miscellaneous error messages Undetermined problems Chapter
32. Power brick US CE CF LA Taiwan 10K2587 Speaker Power brick Japan models 16 2BJ AAJ 10K2593 Y System fan all models 49P3694 Y System screw kit all models 49P3696 Y Vertical stand all models 49P3701 Y Recovery CDs Win2K FRU CRU US UK AP TH Win2000 Recovery CD models 34M 71P6405 Y 42M FR CF Win2000 Recovery CD 71P6425 Y GR Win2000 Recovery CD 71P6413 Y IT Win2000 Recovery CD 71P6433 Y BR Win2000 Recovery CD 71P6445 Y SP LA Win2000 Recovery CD 71P6421 Y DK Win2000 Recovery CD 71P6417 Y NL Win2000 Recovery CD 71P6441 Y AE Win2000 Recovery CD 71P6465 Y SV Win2000 Recovery CD 71P6409 Y HE Win2000 Recovery CD 71P6453 Y FI Win2000 Recovery CD 71P6429 Y NO Win2000 Recovery CD 71P6437 Y PL Win2000 Recovery CD 71P6457 Y PO Win2000 Recovery CD 71P6449 Y RU Win2000 Recovery CD 71P6477 Y HU Win2000 Recovery CD 71P6473 Y CZ Win2000 Recovery CD 71P6461 Y TR Win2000 Recovery CD 71P6469 Y GK Win2000 Recovery CD 71P6481 Y Japanese Win2000 Recovery CD models 14J 15 34 38 71P5962 Y 42 25 2AJ A4J A9J 54 59 4AJ Simplified Chinese Win2000 Recovery CD 62P8983 Y Taiwan Traditional Chinese Win2000 Recovery CD 62P8984 Y Hong Kong traditional Chinese Win2000 Recovery CD 62P8985 Y Recovery CDs Win XP Home FRU CRU US UK AP TH Win XP Home Recovery CD 71P6565 Y FR CF Win XP Home Recovery CD 71P6585 Y GR Win XP Home Recovery CD 71P6573 Y IT Win XP Home Recovery CD 71P6593 BR Win XP Home Recovery CD 71P6605 Y SP LA Win XP Home Rec
33. Printer Scanner Option 2 Image Adapter A 3 Memory Module DRAM VRAM 20104 1 Memory Module DRAM VRAM 2 Printer Scanner Option 3 Image Adapter A 20105 to 20110 1 Printer Scanner Option 2 Image Adapter A 3 Memory Module DRAM VRAM Image Adapter A o 1 Replace memory module shown in Memory Test failure indicated by graphic of graphic adapter 206XX 1 SCSI 2 Adapter 2 Any SCSI Device 3 System Board 4 Riser card 208XX 1 Any SCSI Device Verify there are no duplicate SCSI ID settings on the same bus uu 1 SCSI Hard Disk Drive nai Bee 2 SCSI Adapter or System Board External bus size unknown 3 SCSI Cable 4 SCSI ID Switch on some models Tape Drive amber LED remains on 1 Tape Drive 2 SCSI Cable internal 3 SCSI Adapter or System Board Tape Drive green in use LED fails to come 4 Tape Drive 2 SCSI Adapter or System Board 3 SCSI Cable internal 4 SCSI Cable external Tape automatically ejected from drive 1 Tape Cassette Drive SCSI ID on rotary switch does not match 1 Rotary Switch Circuit Board SCSI ID set in configuration Verify drive 2 Circuit Board Gabi switches inside cover are set to zero re SARNE 3 Tape Drive Tape sticks or breaks in drive 1 Tape Cassette Verify that the tapes used meet ANSI standard X3B5 72 Hardware Maintenance Manual POST Error Code FRU Action 212XX SCSI Printer 2 Printer Cable 213XX 1 SCSI Processor 214XX 1 WORM Drive 215XXXC
34. SCSI 4 SCSI adapter card 5 System board 220 000 XXX Hi Capacity Cartridge Drive Test Passed 1 No action 220 XXX XXX Hi Capacity Cartridge Drive error 1 Remove the Hi Capacity Cartridge Drive and re test the system 301 XXX XXX 1 Keyboard Keyboard error 2 Check and test mouse 3 System board 301 000 XXX 1 No action Keyboard Test Passed 302 000 XXX 1 No action Mouse Test Passed 302 XXX XXX Mouse error 1 Mouse 2 Check and test Keyboard 3 System board 303 000 XXX Joystick Test Passed 1 No action 303 XXX XXX Joystick error 1 Remove the Joystick and re test the system 305 000 XXX 1 No action Monitor DDC Test Passed 305 250 XXX 1 Run Setup to enable DDC Monitor DDC self test failure 2 Cable 3 Monitor 4 Video card 5 System board 415 000 XXX 1 No action Modem Test Passed 415 XXX XXX Modem error 1 Remove the Modem and re test the system 56 Hardware Maintenance Manual Beep symptoms Beep symptoms are short tones or a series of short tones separated by pauses intervals without sound See the following examples Beeps Description 1 2 X One beep Two beeps e A pause or break A pause or break Any number of breaks 4 Four continuous beeps Use the following table to diagnose beep symptoms Beep Symptom 1 1 3 CMOS read write error FRU Action Run Setup 2 S
35. USB device s and re test DW System board 015 015 XXX USB port External Loopback failure 1 Remove USB device s and re test 2 System board 015 027 XXX USB port Configuration Setup error 015 032 XXX USB port Device Controller failure 1 Flash the system 2 System board 1 System board 015 034 XXX USB port buffer allocation failure Reboot the system Flash the system Run memory test 5 D System board 015 035 XXX USB port Reset condition detected 015 036 XXX USB port Register error 1 Remove USB device s and re test 2 System board 1 System board 015 040 XXX USB port IRQ failure 1 Run setup and check for conflicts 2 Flash the system 3 System board 015 195 XXX USB port Test aborted by user Information 1 2 Re start the test if necessary 015 196 XXX USB port test halt error threshold exceeded 1 Press F3 to review the log file 2 Re start the test to reset the log file 015 197 XXX USB port test warning 1 Make sure the component that is called out is connected and or enabled 2 Re run test 3 Component that is called out in warning statement 4 Component under test 015 198 XXX USB port test aborted 015 199 XXX USB port test failed cause unknown 1 If a component is called out make sure it is connected and or enabled 2 Flash the system and re test 3 Go to the Undetermined problems section 1 Go to
36. Undetermined problems on If an installed device is not recognized by the diagnostics program that device might be defective 001 Power off the computer and all external devices Check all cables and power cords Make sure the system board is seated properly Set all display controls to the middle position Power on all external devices Power on the computer No do RCD Check for the following response e Readable instructions or the Main Menu DID YOU RECEIVE THE CORRECT RESPONSE O Copyright IBM Corp 2001 3 If NO continue to If YES proceed to If the Power Management feature is enabled do the following 1 Start the Configuration Setup Utility program see IBM Setup Utility program on page 9 2 Select Power Management from the Configuration Setup Utility program menu 3 Select APM 4 Be sure APM BIOS Mode is set to Disabled If it is not press Left Arrow or Right Arrow to change the setting 5 Select Automatic Hardware Power Management 6 Set Automatic Hardware Power Management to Disabled 7 If the problem persists continue to Run the Diagnostic programs If necessary refer to Diagnostics on page 12 If you receive an error replace the part that the diagnostic program calls out or go to Symptom to FRU Index on page 37 If the test stops and you cannot continue replace the last device tested 4 Hardware Maintenance Manual Chapter 3 General
37. XP Pro Recovery CD models 22G 71G 32G 71P6497 Y NL Win XP Pro Recovery CD models 22G 71G 32G 71P6521 Y AE Win XP Pro Recovery CD models 22G 71G 32G 71P6545 Y SV Win XP Pro Recovery CD models 22G 71G 32G 71P6489 Y HE Win XP Pro Recovery CD models 22G 71G 32G 71P6533 Y FI Win XP Pro Recovery CD models 22G 71G 32G 71P6509 Y NO Win XP Pro Recovery CD models 22G 71G 32G 71P6517 Y PL Win XP Pro Recovery CD models 22G 71G 32G 71P6537 Y PO Win XP Pro Recovery CD models 22G 71G 32G 71P6529 Y RU Win XP Pro Recovery CD models 22G 71G 32G 71P6557 Y HU Win XP Pro Recovery CD models 22G 71G 32G 71P6553 Y CZ Win XP Pro Recovery CD models 22G 71G 32G 71P6541 Y TR Win XP Pro Recovery CD models 22G 71G 32G 71P6549 Y GK Win XP Pro Recovery CD models 22G 71G 32G 71P6561 Y Japanese Win XP Pro Recovery CD 71P5958 Y Simplified Chinese Win XP Pro Recovery CD 71P6093 Y Taiwan TC Win Xp Pro Recovery CD 71P6096 Y Hong Kong TC Win XP Pro Recovery CD 71P6099 Y Keyboards PS 2 Fullwidth ID Black FRU CRU US English models 22G 23U 24U 71G 31U 32G 32P5100 X Arabic model 22G 71G 32G 32P5101 Y 88 Hardware Maintenance Manual Keyboards PS 2 Fullwidth ID Black FRU CRU Belgian French model 22G 71G 32G 32P5102 Y Belgian UK model 22G 71G 32G 32P5103 Y Bulgarian model 22G 71G 32G 32P5104 Y Chinese
38. Y Slovak model 31G 32P5128 Y Spanish model 31G 32P5129 Y Swedish Finn model 31G 32P5130 Y Swiss F G model 31G 32P5131 Y Thailand model 31T 32P5132 Y Turkish model 31G 32P5133 Y Turkish model 31G 32P5134 Y UK English model 31G 32P5135 Y US International model 31G 32P5136 Y Yugoslav Latin model 31G 32P5137 Y Brazil Portuguese model 31P 32P5138 Y Power Cords FRU CRU Line Cord models 31U 31F 315 31P 31D 31G 31A 31T 6952301 Y 31V 31M 31M Line Cord model 31A 31M 13F9939 Y Line Cord model 31G 31A 31M 13F9978 Line Cord model 31G 31A 31H 31M 14F0032 Y Line Cord model 31G 13F9996 Y Line Cord model 315 31P 31D 31Y 31G 14F0068 Y Line Cord model 31Y 36L8879 Line Cord model 31J 1838576 Y Line Cord models 31C 31B 31H 02K0545 Y Line Cord model 31G 14F0086 X Line Cord model 31G 31A 31M 14F0014 Y Line Cord model 31G 14F0050 Y Item Machine Type 8319 FRU CRU 1 Top cover black all models 49P3692 Y 2 Front bezel black all models 49P3693 Y 3 CD ROM Drive 48X Black models 11U 11F 11G 11M 33P3203 Y 12U 12F 13C 21U 21F 21G 21M 22U 22F 23A 23C 23B 23V 23H 24C 24B 24H 31U 31F 31M 41U 41F 41G 71G 72G 74G 32M 41S 41P 41D 41Y 41M 41A 41C 41B 41V 41H 41 44G 51U 51F 51G 75G 25G 45G 51C 1AA 1AT 46U 46S 46P 46Y 47A 47T 47B 47H 53B 53H 54M 61U 61S 61P 61Y 62U 62F 62S 62P 62Y 62C 63M 64A 64T 81U 81F 81S 81P 81Y 81G 81V 82C 82V 78G 79G Chapter 8 Parts listing 93 Item Machine T
39. access to the computer by an unauthorized user when the password is activated The computer is unusable until the password is entered and recognized by the computer Vital product data Each computer has a unique Vital Product Data VPD code stored in the nonvolatile memory on the system board After you replace the system board the VPD must be updated To update the VPD see Flash BIOS VPD update procedure on page 105 Desktop Management Interface DMl Desktop Management Interface DMI is data containing a list of the system unit serial number along with all serialized components for example system board riser card memory and processor This can be viewed with a DMI SM BIOS browser Alert on LAN Alert on LAN provides notification of changes in the computer even when the computer power is turned off Working with DMI and Wake on LAN technologies Alert on LAN helps to manage and monitor the hardware and software features of the computer Alert on LAN generates notifications to the server of these occurrences Computer disconnected from the network Computer unplugged from the power outlet e All POST errors Operating system or POST hang condition Alert on LAN events are configured to be Enabled or Disabled from the LAN server only and not from the computer See the LAN administrator for configuration status information BIOS levels An incorrect level of BIOS can cause false errors and unnecessary FRU
40. an illustrated parts catalog The related service section includes safety notices and safety information and problem determination tips Note This manual is intended for trained servicers who are familiar with IBM Personal Computer products Use this manual along with advanced diagnostic tests to troubleshoot problems effectively Before servicing an IBM product be sure to review the l Safety information on page 109 Important Safety Information Be sure to read all caution and danger statements in this book before performing any of the instructions Prenez connaissance de toutes les consignes de type Attention et Danger avant de proc der aux op rations d crites par les instructions Lesen Sie alle Sicherheitshinweise bevor Sie eine Anweisung ausfiihren 32 0 HO LIDE DE FY 2 AS GU22 HS Mya U Ch 0 HSE Safety Information HO UD BET FY Y Ag alen set 9 2 Aa 31238 NS Ate ASE LI CH HS EU 9 4 120 Ha 12 MAT A Safety Information HOM O FA AVES 402815 OHHH US U CH MAIS Cet SHOW HA HN PE 2 2 AS QUERES Y ES HIM Accertarsi di leggere tutti gli avvisi di attenzione e di pericolo prima di effettuare qualsiasi operazione O Copyright IBM Corp 2001 Leia todas as instru es de cuidado e perigo antes de executar qualquer opera o Lea atentamente todas las declaraciones de precauci n y peligro ante de llevar a cabo cualquier operaci n
41. error 10464 1 Run Enhanced Diagnostics Hard Drive read error 10467 1 Run Enhanced Diagnostics Drive non fatal seek error 10468 1 Run Enhanced Diagnostics Drive fatal seek error 10469 Drive soft error count exceeded Run Enhanced Diagnostics 10470 10471 10472 Controller wrap error Run Enhanced Diagnostics 10473 Corrupt data Low level format might be required Information only Chapter 7 Symptom to FRU Index 69 POST Error Code FRU Action 10480 1 Hard Disk Drive ESDD 2 Drive Cable 3 System Board 10481 1 Run Enhanced Diagnostics ESDI drive D seek error 10482 Drive select acknowledgement bad Run Enhanced Diagnostics 106X1 1 Check Configuration 2 Ethernet Adapter 10635 1 Power off computer wait ten seconds then power on the computer 2 Ethernet Adapter 10651 10660 1 Check Cables 2 Ethernet Adapter 106XX 1 Ethernet Adapter Not listed above 107XX 1 5 25 inch External Diskette Drive 2 5 25 inch Diskette Drive Adapter A 109XX 1 ActionMedia Check the adapter cables Adapter A 2 System Board 3 Riser card 112XX a 1 SCSI Adapter This adapter does not have cache 2 Any SCSI Device 3 System Board 4 Riser card 119XX 1 3119 Adapter 121XX 1 Modem Adapter 2 Any Serial Device 3 System Board 4 Riser card 136XX 1 ISDN Primary Rate Adapter 2 System Board 3 Riser card 137XX 1 System Board 141XX Real
42. has a properly configured token ring or Ethernet LAN adapter card that is Wake on LAN enabled and there is remote network Chapter 9 Additional Service Information 107 management software you can use the IBM developed Wake on LAN feature When you set Wake on LAN to Enabled the computer will turn on when it receives a specific signal from another computer on the local area network LAN For further information see Alert on LAN on page 104 108 Hardware Maintenance Manual Chapter 10 Related service information Note The service procedures are designed to help you isolate problems They are written with the assumption that you have model specific training on all computers or that are familiar with the computers functions terminology and service information provided in this manual Safety information The following section contains the safety information that you need to be familiar with before servicing an IBM computer General safety Follow these rules to ensure general safety Copyright IBM Corp 2001 Observe good housekeeping in the area of the machines during and after maintenance When lifting any heavy object 1 Ensure you can stand safely without slipping 2 Distribute the weight of the object equally between your feet 3 Use a slow lifting force Never move suddenly or twist when you attempt to lift 4 Lift by standing or by pushing up with your leg muscles this action removes the
43. have been reassembled correctly and that no tools or loose screws are left inside your computer 2 Clear any cables that might impede the replacement of the cover 3 Place the cover over the computer and slide it to the rear until it is fully closed Secure the cover with the two thumbscrews 4 If your computer is being placed in the vertical position attach the floor stand Attention To prevent overheating and possible component damage always attach the floor stand when placing the computer in the vertical position 5 Reconnect the external cables and power cords to the computer See connectors on the rear of the computer on page 18 6 To update the configuration see IBM Setup Utility program on page 9 Chapter 5 Installing Options 31 32 Hardware Maintenance Manual Chapter 6 FRU Removals These removals are to be done by trained service technicians only Important Before you install or remove any option read Safety information on page 109 These precautions and guidelines will help you work safely Removing the retention bar and PCI riser card To remove the retention bar and riser card do the following 1 Turn off the computer and peripheral devices and disconnect all external cables and power cords then remove the cover See Removing the cover on page 19 2 Disconnect all riser card cables and wires 3 Remove the screws securing the retention bar and PCI riser card 4 L
44. in the IBM Setup Utility program To start the IBM Setup Utility program do the following 1 If the computer is already on when you start this procedure shut down the operating system and turn off the computer Turn on the computer and look for the following prompt on the logo screen To interrupt normal startup press Enter Press Enter when you see the prompt The Startup Interrupt Menu is displayed Press F1 to start the IBM Setup Utility Note If a user password is set you must type the password to continue If an administrator password has been set you cannot make any changes to configuration using the IBM Setup Utility program until you type your administrator password See Passwords on page 103 for more information The IBM Setup Utility might start automatically when POST detects that hardware has been removed or new hardware has been installed in your computer sample Copyright IBM Corp 2001 of the first IBM Setup Utility screen is shown here IBM Setup Utility Main Devices Startup Advanced Security Power Exit Item Specific Help gt System Summary Product Data Select this option to Machine Type Model 831941x view a summary of the Flash EEPROM Revision Lev 28KT10AUS system hardware Boot Block Revision Level 2810A configuration System Board Identifier IBM System Serial Number 1234567 BIOS Date MM DD YY 02 22 02 System UUID System Time
45. it has been working what changes were made prior to it failing Is this the original reported failure Reference Diagnostics version Type and version level Hardware configuration Print print screen configuration currently in use BIOS level Operating system software Type and version level Note To eliminate confusion identical systems are considered identical only if they Are the exact machine type and models Have the same BIOS level Have the same adapters attachments in the same locations Have the same address jumpers terminators cabling Have the same software versions and levels Have the same Reference Diagnostics Diskette version Have the same configuration options set in the system EN AS NN Have the same setup for the operation system control files Comparing the configuration and software set up between working and non working systems will often lead to problem resolution Notices References in this publication to IBM products programs or services do not imply that IBM intends to make these available in all countries in which IBM operates Any reference to an IBM product program or service is not intended to state or imply that only that IBM product program or service may be used Subject to IBM s valid intellectual property or other legally protectable rights any functionally equivalent product program or service may be used instead of the IBM product program or se
46. radiation when open Do not stare into the beam do not view directly with optical instruments and avoid direct exposure to the beam A Y Gy 218 kg 37 Ibs 232 kg 70 5 lbs gt 55 kg 121 2 lbs CAUTION Use safe practices when lifting A A 114 Hardware Maintenance Manual CAUTION The power control button on the device and the power switch on the power supply do not turn off the electrical current supplied to the device The device also might have more than one power cord To remove all electrical current from the device ensure that all power cords are disconnected from the power source AA 20 gt 1 CJ gt CAUTION Do not place any object vveighing more than 82 kg 180 Ibs on top of rack mounted devices Chapter 10 Related service information 115 A A PERIGO A corrente el trica proveniente de cabos de alimenta o de telefone e de comunica es perigosa Para evitar risco de choque e N o conecte ou desconecte cabos e n o realize instala o manuten o ou reconfigura o deste produto durante uma tempestade com raios Conecte todos os cabos de alimenta o a tomadas el tricas corretamente instaladas e aterradas Conecte todos os equipamentos ao qual esse produto ser conectado a tomadas corretamente instaladas Sempre que poss vel utilize apenas uma das m os para conectar ou desconectar cabos de sinal Nunca ligue qualquer equipamento quando existir evid ncia d
47. remove the power supply do the following 1 Turn off the computer and peripheral devices and disconnect all external cables and power cords then remove the cover See Removing the cover on page 19 34 Hardware Maintenance Manual D AE Lo Remove the drive tray See Installing a drive in the disk drive tray on Remove the hard disk drive Seel Replacing the hard disk drive on page 27 Disconnect all power supply wires Remove the system board Sed System board on page 34 Remove the screws holding the power supply f 0008 cons Ra pa aa og op Ea og op Lift out the power supply Chapter 6 FRU Removals 35 36 Hardware Maintenance Manual Chapter 7 Symptom to FRU Index The Symptom to FRU index lists error symptoms and possible causes The most likely cause is listed first Always begin with General Checkout on page 3 This index can also be used to help you decide which FRUs to have available when servicing a computer If you are unable to correct the problem using this index go to l Undetermined problems on page 77 Notes If you have both an error message and an incorrect audio response diagnose the error message first If you cannot run the diagnostic tests or you get a diagnostic error code when running a test but did receive a POST error message diagnose the POST error message first If you did not receive any error message look for a description of your er
48. strain from the muscles in your back Do not attempt to lift any objects that weigh more than 16 kg 35 Ib or objects that you think are too heavy for you Do not perform any action that causes hazards to the customer or that makes the equipment unsafe Before you start the machine ensure that other service representatives and the customer s personnel are not in a hazardous position Place removed covers and other parts in a safe place away from all personnel while you are servicing the machine Keep your tool case away from walk areas so that other people will not trip over it Do not wear loose clothing that can be trapped in the moving parts of a machine Ensure that your sleeves are fastened or rolled up above your elbows If your hair is long fasten it Insert the ends of your necktie or scarf inside clothing or fasten it with a nonconductive clip approximately 8 centimeters 3 inches from the end Do not wear jewelry chains metal frame eyeglasses or metal fasteners for your clothing Remember Metal objects are good electrical conductors Wear safety glasses when you are hammering drilling soldering cutting wire attaching springs using solvents or working in any other conditions that might be hazardous to your eyes After service reinstall all safety shields guards labels and ground wires Replace any safety device that is worn or defective Reinstall all covers correctly before returning the machine t
49. to lock the wall box in the off position If you need to work on a machine that has exposed electrical circuits observe the following precautions Ensure that another person familiar with the power off controls is near you Remember Another person must be there to switch off the power if necessary Use only one hand when working with powered on electrical equipment keep the other hand in your pocket or behind your back Remember There must be a complete circuit to cause electrical shock By observing the above rule you may prevent a current from passing through your body When using testers set the controls correctly and use the approved probe leads and accessories for that tester Stand on suitable rubber mats obtained locally if necessary to insulate you from grounds such as metal floor strips and machine frames 110 Hardware Maintenance Manual Observe the special safety precautions when you work with very high voltages these instructions are in the safety sections of maintenance information Use extreme care when measuring high voltages Regularly inspect and maintain your electrical hand tools for safe operational condition Do not use worn or broken tools and testers Never assume that power has been disconnected from a circuit First check that it has been powered off Always look carefully for possible hazards in your work area Examples of these hazards are moist floors nongrounded po
50. 1 Bad Diskette 2 Verify Diskette and retry 604 And able to run diagnostics Run Setup and verify diskette configuration settings Diskette Drive A B Diskette Drive Cable System Board Riser card 605 POST cannot unlock the diskette drive Diskette Drive Diskette Drive Cable System Board Riser card 662 Configuration Change has occured Diskette drive configuration error or wrong diskette drive type run Setup Configuration 6XX Not listed above oar D gt Diskette Drive System Board Riser card External Drive Adapter Diskette Drive Cable Power Supply 762 Math coprocessor configuration error Run Setup Processor System Board 7XX Not listed above Processor System Board Chapter 7 Symptom to FRU Index 63 POST Error Code FRU Action is i 1 Run Configuration t E DR SR JG 2 Parallel Adapter if installed 3 System Board 9XX 1 Printer 2 System Board 1047 1 16 Bit AT Fast SCSI Adapter ae iii 1 Check SCSI terminator installation t ec erminator installation 2 SCSI Cable 3 SCSI Terminator 4 SCSI Device 5 SCSI Adapter 1101 1 Run Enhanced Diagnostics Serial connector error possible system board failure 1101 1102 1106 1108 1109 1 System Board 2 Any Serial Device 1107 1 Communications Cable 2 System Board 1102 1 Run Enhanced Diagnostics Card selected feedback error 1103 1 Run Enhanced D
51. 1 Y AE Win XP Pro Recovery CD 71P6545 Y SV Win XP Pro Recovery CD 71P6489 X HE Win XP Pro Recovery CD 71P6533 Y FI Win XP Pro Recovery CD 71P6509 Y NO Win XP Pro Recovery CD 71P6517 Y PL Win XP Pro Recovery CD 71P6537 Y PO Win XP Pro Recovery CD 71P6529 Y RU Win XP Pro Recovery CD 71P6557 Y HU Win XP Pro Recovery CD 71P6553 Y Chapter 8 Parts listing 83 Recovery CDs Win XP Pro FRU CRU CZ Win XP Pro Recovery CD 71P6541 Y TR Win XP Pro Recovery CD 71P6549 Y GK Win XP Pro Recovery CD 71P6561 Y Japanese Win XP Pro Recovery CD models 11J 31 35J 71P5958 Y 17 41 27 A1J AgJ 51J 56 47 22J Simplified Chinese Win XP Pro Recovery CD 71P6093 Y Taiwan TC Win Xp Pro Recovery CD 71P6096 Y Hong Kong TC Win XP Pro Recovery CD 71P6099 Y Keyboards Standard PS 2 Black FRU CRU US English models 11M 22M 31M 34M 41M 42M 32P5100 Y 26M A1E A5M 55M 56E 46M 47E 61M 22E Arabic 32P5101 Y Belgian French 32P5102 Y Belgian UK 32P5103 Y Bulgarian 32P5104 Y Chinese US 32P5105 Y Czech 32P5106 Y Danish 32P5107 Y Dutch 32P5108 Y French 32P5109 p French Canadian 32P5110 Y French Canadian 32P5111 Y German 32P5112 Y Greek 32P5113 Y Hebrew 32P5114 Y Hungarian 32P5115 Y Iceland 32P5116 Y Italian 32P5117 Y Japanese models 11 12J 13 14 15 16 31 32 33 32P5118 Y 34 35 36 37 38 17 CAJ CBJ CCJ CDJ CEJ CFJ CGJ 41 42 23 24 25 27
52. 11M 12U 49P3683 N 12F 13C 71G CAU 14U 14F 11 Processor P4 2 0 GHz models 21U 21F 21G 21M 22U 49P3684 N 22F 23A 23C 23B 23V 23H 24C 24B 24H 72G CBU 25G 11 Processor P4 2 0GHz 74P1605 N 11 Processor P4 2 1 GHz 74P1607 N 11 Processor P4 2 2 GHz 74P1609 N 11 Processor P4 2 26 GHz models 31U 31F 31M CCU 49P3685 N 32M Chapter 8 Parts listing 95 Item Machine Type 8319 FRU CRU 11 Processor P4 2 4 GHz models 41U 41F 41G 42U 42F 49P3686 N 43U 43F 74G CDU 41S 41P 41D 41Y 41M 41A 41C 41B 41V 41H 41 44G 45G 46U 465 46P 46Y 47A 47T 47B 47H 48U 485 48P 48Y 11 Processor P4 2 53 GHz models 51U 51F 51G 52U 52F 49P3775 N 75G CEU 51C 53B 53H 54M 11 Processor P4 2 66 GHz models 61U 615 61P 61Y 62U 74P1611 N 62F 625 62P 62Y 62C 63M 64A 64T 65U 65F 65S 65P 65Y 79G CFU 11 Processor P4 2 8 GHz models 81U 81F 81S 81P 81Y 74P1613 N 81G 81V 82C 82V 83U 83F 835 83P 83Y 84C 78G CGU 12 Fan sink all models 49P3687 N System fan all models 49P3694 Y Front bay assembly all models 49P3695 Y System screw kit all models 49P3696 Y HDD tray all models 49P3698 Y Fan duct all models 49P3700 Y Vertical stand all models 49P3701 Y Feet all models 49P3702 Y Cable HDD ATA100 all models 49P3703 Y Cable CD ROM all models 49P3704 Y Cable FDD all models 49P3705 Y Cable serial assembly all models 49P3707 Y Cable powe
53. 1P6549 Y GK Win XP Pro Recovery CD model 31G 71P6561 Y Japanese Win XP Pro Recovery CD model 31J 71P5958 Y Simplified Chinese Win XP Pro Recovery CD model 71P6093 Y 31C Taiwan TC Win Xp Pro Recovery CD model 31V 71P6096 Y Hong Kong TC Win XP Pro Recovery CD model 31B 71P6099 Y Keyboards PS 2 Fullwidth ID Black FRU CRU US English models 31U 31G 31A 31C 31H 31M 32P5100 Y Arabic model 31G 32P5101 Y Belgian French model 31G 32P5102 Y Belgian UK model 31G 32P5103 Y Bulgarian model 31G 32P5104 Y Chinese US models 31B 31V 32P5105 X Czech model 31G 32P5106 Y Danish model 31G 32P5107 Y Dutch model 31G 32P5108 Y French model 31G 32P5109 Y French Canadian model 31F 32P5110 Y French Canadian model 31F 32P5111 Y German model 31G 32P5112 Y Greek model 31G 32P5113 Y Hebrew model 31G 32P5114 Y Hungarian model 31G 32P5115 Y Iceland model 31G 32P5116 Y Italian model 31G 32P5117 Y Japanese model 31J 32P5118 Y Korean 32P5119 Y LA Spanish models 315 31D 31Y 32P5120 Y Norwegian model 31G 32P5121 Y Polish model 31G 32P5122 Y 92 Hardware Maintenance Manual Keyboards PS 2 Fullwidth ID Black FRU CRU Portuguese model 31G 32P5123 Y Romanian model 31G 32P5124 Y Russian model 31G 32P5125 Y Russian Cy model 31G 32P5126 Y Serbian Cyrillic model 31G 32P5127
54. 2 3 Disconnect the signal and power cables from the existing hard disk drive and remove the drive Do not disconnect the signal cable from the system board gt Insert the hard drive into the hard disk cage and secure with 4 screws a Slide the hard disk cage into its slot and make sure the plastic retaining clip is secure Connect the signal and power cables to the drive 6 Reinstall the disk drive tray and connect the signal and power cables for the diskette and CD drives r What to do next To work with another option go to the appropriate section e To complete the installation go to Replacing the cover and connecting the cables on page 30 Connecting an IDE CD drive 1 Locate the signal cable that came with your computer or with the new drive 2 Locate the secondary IDE connector on the system board See Identifying parts on the system board on page 23 3 Connect one end of the signal cable to the drive and the other to the secondary IDE connector on the system board 4 If you have a CD ROM drive audio cable connect it to the drive and the system board For the location of the CD audio connector see Identifying parts on the system board on page 23 Chapter 5 Installing Options 27 What to do next To work with another option go to the appropriate section e To complete the installation go to Replacing the cover and connecting the cables on page 30 Co
55. 24 25 26M A1E AIJ A2J A3J A4J A5M 51 52 53 54 55M 43 44 45B 46M 61M 22E 22J 33P3215 DVD ROM 16X 48X Black 33P3259 DVD ROM 16X 48X Black 33P3281 DVD ROM 16X 48X Black 33P3277 vvv w 40X12X40X CD RW Black models 15 16J 35 36 37 38 17 33P3269 lt lt lt lt 40X12X40X CD RW Black models 15 16J 35 36 37 38 177 33P3273 48X24X48X CD RW Black models 27 28 29 2AJ 2BJ A6J A7 A8J A9J AAJ 56E 56 57 58 59 47E 47 48 49 4A 33P3293 48X24X48X CD RW Black models 27 28 29 2AJ 2BJ A6J A7 A8J A9J AAJ 56E 56 57 58 59 47E 47 48 49 4A 33P3289 FDD 3 5 1 44 MB models 111M 22M 31M 34M 39B 41M 42M 26M A5M 55M 45B 46M 61M 76H4091 FDD 3 5 1 44 MB models 11 12 13 14 15 16 31 32 33 34 35 36 37 38 17 CAJ CBJ CCJ CDJ CEJ CF CGJ 41 42 23 24 25 27 28 29 2AJ 2BJ A1E AIJ A2J A3J A4 A6J A7 AS A9J AAJ 51 52 53 54 56E 56 57 58 59 43 44 47E 47 48 49 4AJ CHJ CJJ CKJ CLJ 22E 22 06P5291 HDD 40 GB EIDE models 11M 11 12 13 14J 15 16 22M 31M 31 32 33 34M 34 35 36 37 38 39B 17 41M 42M 41 42 23 24 25 26M 27 28 29 2AJ 2BJ ALE AIJ A2J A3J A4J A5M A6J A7 A8J A9 AAJ 51 52 53 54 55M 56E 56 57 58 59 43 44 45B 46M 47E 47 48 49 4AJ 61M 22E 22 Chassis all models 19K1568 49P3697 200W Power Supply all models Riser card assembly all models
56. 250 XXX System ECC error System board 001 254 XXX 001 255 XXX 001 256 XXX 001 257 XXX System DMA error System board 001 260 XXX 001 264 XXX System IRQ error 001 268 XXX System IRQ1 failure System board Device on IRQ1 System board 001 269 XXX System IRQ2 failure Mm Device on IRQ2 System board 001 270 XXX System IRQ3 failure Device on IRQ3 System board Chapter 7 Symptom to FRU Index 41 Diagnostic Error Code FRU Action ota 1 Device on IRQ4 yStem ALLO 2 System board 5 di 1 Device on IRQ5 VI que 2 System board sd 1 Diskette Cable ystem diskette drive failure ru 3 System board a iu 1 Device on IRQ7 ystem allure 2 System board o si 1 Device on IRQ8 ystem SIE 2 System board Di ni 1 Device on IRQ9 ysrem ALLO 2 System board sia sen 1 Device on IRQ10 Je ature 2 System board 2 0 a 1 Device on IRQ11 ystem ATO 2 System board EA di 1 Device on IRQ12 ystem anio 2 System board O an 1 Device on IRQ13 ystem ALTO 2 System board E 1 Hard disk drive cable ystem hard disk drive failure SIRIA 3 System board Hi er 1 Device on IRQ15 ystem eure 2 System board 001 286 XXX 1 System board 001 287 XXX 001 288 XXX System Timer failure 001 292 XXX 1 Run Setup and re test System CMOS RAM error 2 System board 001 293 XXX 1 Battery System CMOS Batt ystem au 2 System board a Er i
57. 28 29 2AJ 2BJ A1J A2J A3J AAJ A6J A7J A8J A9 AAJ 51 52 53 54 56 57 58 59 43 44 47 48 49 4AJ CHJ CJJ CKJ CLJ 22J Korean 32P5119 Y LA Spanish 32P5120 Y Norwegian 32P5121 Y Polish 32P5122 Y Portuguese 32P5123 Y Romanian 32P5124 Y Russian 32P5125 Y Russian Cy 32P5126 Y 84 Hardware Maintenance Manual Keyboards Standard PS 2 Black FRU CRU Serbian Cyrillic 32P5127 Y Slovak 32P5128 Y Spanish 32P5129 Y Swedish Finn 32P5130 Y Swiss F G 32P5131 Y Thailand 32P5132 Y Turkish 32P5133 Y Turkish 32P5134 Y UK English 32P5135 Y US International 32P5136 Y Yugoslav Latin 32P5137 Y Brazil Portuguese 32P5138 Y Keyboards RAK III Lite FRU CRU US English 19K1910 Y Arabic 19K1911 Y Belgian French 19K1912 Y Belgian UK 19K1913 Y Brazil Portuguese 19K1948 Y Bulgarian 19K1914 Y Chinese US model 39B 45B 19K1915 Y Czech 19K1916 Y Danish 19K1917 Y Dutch 19K1918 Y French 19K1919 Y French Canadian 19K1920 Y French Canadian 19K1921 Y German 19K1922 Y Greek 19K1923 Y Hebrew 19K1924 Y Hungarian 19K1925 Y Iceland 19K1926 Y Italian 19K1927 Y Japanese 19K1928 Y LA Spanish 19K1930 Y Norwegian 19K1931 Y Polish 19K1932 Y Portuguese 19K1933 Y Romanian 19K1934 Y Russian 19K1935 Y Russian Cy 19K1936 Y Chapter 8 Parts listing 85
58. 3 cubic meters per minute Acoustical noise emission values Note In this computer fan speed is controlled by temperature configuration and software Actual noise emission values might be different from the stated values depending on the speed of the fan Average sound pressure levels At operator position 0 5 meters Idle 33 dBA Operating 38 dBA At bystander position 1 meter Idle 31 dBA Operating 37 dBA Declared upper limit sound power levels Idle 4 6 bels Operating 5 0 bels Note These levels were measured in controlled acoustical environments according to the procedures specified by the American National Standards Institute ANSI 12 10 and ISO 7779 and are reported in accordance with ISO 9296 Actual sound pressure levels in a given location might exceed the average values stated because of room reflections and other nearby noise sources The declared sound power levels indicate an upper limit below which a large number of computers will operate Chapter 3 General information 7 Available options The following are some available options External options Parallel port devices such as printers and external drives Serial port devices such as external modems and digital cameras Audio devices such as external speakers for the sound system USB devices such as printers joysticks and scanners Security device such as a cable lock Monitors Internal options System m
59. 7 XXX 1 If a component is called out make sure Diskette interface test warning it is connected and or enabled 2 Re run test 3 Component that is called out in warning statement 4 Component under test 006 198 XXX 1 If a component is called out make sure Diskette interface test aborted it is connected and or enabled 2 Flash the system and re test 3 Go to the Undetermined problems section 006 199 XXX 1 Go to the Undetermined problems Diskette interface test failed cause unknown section 2 Flash the system and re test 3 Replace component under function test 006 25X XXX 1 Diskette drive cable Diskette interface Error 2 Diskette drive 3 System board 44 Hardware Maintenance Manual Diagnostic Error Code FRU Action 011 000 XXX 1 No action Serial port Interface Test Passed 011 001 XXX Serial port Presence Remove external serial device if present 2 Run setup enable port 3 System board 011 002 XXX 1 System board 011 003 XXX Serial port Timeout Parity error 011 013 XXX 1 System board 011 014 XXX Serial port Control Signal Loopback test failure 011 015 XXX Serial port External Loopback failure Wrap plug Note Ensure the wrap plug is removed after testing is completed Otherwise the system may not shut down properly System board 011 027 XXX Seriel Cas l 1 Run Setup enable port erial port Configuration Setup error 2 Flash the system 3 System b
60. 9 N 11 Processor P4 2 26 GHz 49P3685 N 11 Processor P4 2 4 GHz 49P3686 N 11 Processor P4 2 53 GHz 49P3775 N 11 Processor P4 2 66 GHz 74P1611 N 11 Processor P4 2 8 GHz 74P1613 N 12 Fan sink all models 49P3687 N System fan all models 49P3694 Y Front bay assembly all models 49P3695 Y System screw kit all models 49P3696 Y HDD tray all models 49P3698 Y Fan duct all models 49P3700 Y Vertical stand all models 49P3701 Y Chapter 8 Parts listing 87 Item Machine Type 8317 FRU CRU Feet all models 49P3702 Y Cable HDD ATA100 all models 49P3703 Y Cable CD ROM all models 49P3704 Y Cable FDD all models 49P3705 Y Cable serial assembly all models 49P3707 Y Cable power LED all models 49P3708 Y Mouse PS 2 2 button black models 22G 23U 235 23P 24P0383 Y 23Y 24U 245 24P 24Y 71G 31U 315 31P 31Y 326 Mouse scrollpoint II black 24P0485 Y Recovery CDs Win XP Pro FRU CRU US UK AP TH Win XP Pro Recovery CD models 71P6485 Y 22G 23U 24U 71G 31U 32G FR CF Win XP Pro Recovery CD models 22G 71G 71P6505 Y 32G GR Win XP Pro Recovery CD models 22G 71G 32G 71P6493 Y IT Win XP Pro Recovery CD models 22G 71G 32G 71P6513 Y BR Win XP Pro Recovery CD models 23P 24P 31P 71P6525 Y SP LA Win XP Pro Recovery CD models 22G 235 23Y 71P6501 Y 245 24Y 71G 318 31Y 32G DK Win
61. 9G Chapter 8 Parts listing 99 Keyboards PS 2 Fullwidth ID Black FRU CRU Hungarian models 11G 22G 42G 71G 72G 74G 44G 32P5115 Y 51G 75G 25G 45G 81G 78G 79G Iceland models 11G 22G 42G 71G 72G 74G 44G 51G 32P5116 Y 75G 25G 45G 81G 78G 79G Italian models 11G 22G 42G 71G 72G 74G 44G 51G 32P5117 Y 75G 25G 45G 81G 78G 79G Japanese model 41J 32P5118 Y Korean 32P5119 Y LA Spanish models 415 41D 41Y 465 46Y 485 48Y 32P5120 Y 615 61Y 62S 62Y 65S 65Y 81S 81Y 835 83Y Norwegian models 11G 22G 42G 71G 72G 74G 44G 32P5121 Y 51G 75G 25G 45G 81G 78G 79G Polish models 11G 22G 42G 71G 72G 74G 44G 51G 32P5122 Y 75G 25G 45G 81G 78G 79G Portuguese models 11G 22G 42G 71G 72G 74G 44G 32P5123 Y 51G 75G 25G 45G 81G 78G 79G Romanian models 11G 22G 42G 71G 72G 74G 44G 32P5124 Y 51G 75G 25G 45G 81G 78G 79G Russian models 11G 22G 42G 71G 72G 74G 44G 51G 32P5125 Y 75G 25G 45G 81G 78G 79G Russian Cy models 11G 22G 42G 71G 72G 74G 44G 32P5126 Y 51G 75G 25G 45G 81G 78G 79G Serbian Cyrillic models 11G 22G 42G 71G 72G 74G 32P5127 Y 44G 51G 75G 25G 45G 81G 78G 79G Slovak models 11G 22G 42G 71G 72G 74G 44G 51G 32P5128 Y 75G 25G 45G 81G 78G 79G Spanish models 11G 22G 42G 71G 72G 74G 44G 51G 32P5129 Y 75G 25G 45G 81G 78G 79G Swedish Finn models 11G 22G 42G 71G 72G 74G 32P5130 Y 44G 51G 75G 25G 45G 81G 78G 79G Svviss F G models 11G 22G 42G
62. Board 162 Configuration mismatch 3 4 Run Setup and verify Configuration Had a device been added removed changed location If not suspect that device Power on external devices first then power on computer CMOS Backup Battery see information on page 109 System Board System Board 163 Date and Time Incorrect Time and Date Set CMOS Backup Battery see information on page 109 System Board 164 Memory Size Error Run Setup Check System Summary menu for memory size change See IBM Setup Utility program on page 9 Run the Extended Memory Diagnostic tests 166 Boot Block Check Sum Error Run Flash Recovery using Boot Block See Flash recovery boot block jumper System Board 167 No Processor BIOS Update Found Run Setup Check Stepping level for the BIOS level needed then perform the flash update Processor Chapter 7 Symptom to FRU Index 61 POST Error Code FRU Action 168 Alert on LAN error 1 Run Setup Check to see that Ethernet and Alert on LAN are enabled 2 System Board 17X 18X 1 C2 Security 175 Primary Copy of Secure Data is 1 Run Configuration See l IBM Setup damaged Utility program on page 9 2 System Board 176 The System has been tampered with 1 Covers were removed from the computer 177 1 System Board Corrupted Administrator Password 178 1 System Board 179 Bo
63. Cable FDD all models 49P3705 Y Cable serial assembly all models 49P3707 Y Cable power LED all models 49P3708 Y Mouse PS 2 2 button black models 31U 31F 315 31P 24P0383 Y 31D 31Y 31G 31A 31T 31C 31B 31V 31H 31J 31M Mouse scrollpoint II black 24P0485 Y Recovery CDs Win XP Pro FRU CRU US UK AP TH Win XP Pro Recovery CD models 71P6485 Y 31U 31G 31A 31T 31H 31M 31M FR CF Win XP Pro Recovery CD models 31F 31G 71P6505 Y GR Win XP Pro Recovery CD model 31G 71P6493 Y IT Win XP Pro Recovery CD model 31G 71P6513 Y BR Win XP Pro Recovery CD model 31P 71P6525 Y SP LA Win XP Pro Recovery CD models 315 31D 31Y 71P6501 Y 31G DK Win XP Pro Recovery CD model 31G 71P6497 Y NL Win XP Pro Recovery CD model 31G 71P6521 Y AE Win XP Pro Recovery CD model 31G 71P6545 Y Chapter 8 Parts listing 91 Recovery CDs Win XP Pro FRU CRU SV Win XP Pro Recovery CD model 31G 71P6489 Y HE Win XP Pro Recovery CD model 31G 71P6533 Y FI Win XP Pro Recovery CD model 31G 71P6509 Y NO Win XP Pro Recovery CD model 31G 71P6517 Y PL Win XP Pro Recovery CD model 31G 71P6537 Y PO Win XP Pro Recovery CD model 31G 71P6529 Y RU Win XP Pro Recovery CD model 31G 71P6557 Y HU Win XP Pro Recovery CD model 31G 71P6553 Y CZ Win XP Pro Recovery CD model 31G 71P6541 Y TR Win XP Pro Recovery CD model 31G 7
64. English models 11U 11G 11M 12U 13C 21U 21G 32P5100 Y 21M 22U 23A 23C 23H 24C 24H 31U 31M 41U 41G 42U 43U 71G 72G 74G CAU CBU CCU CDU 14U 32M 41M 41A 41C 41H 44G 51U 51G 52U 75G CEU 25G 45G 51C 1AA 46U 47A 47H 48U 53H 54M 61U 62U 62C 63M 64A 65U 81U 81G 82C 83U 84C 78G 79G CFU CGU Arabic models 11G 22G 42G 71G 72G 74G 44G 51G 32P5101 Y 75G 25G 45G 81G 78G 79G Belgian French models 11G 22G 42G 71G 72G 74G 32P5102 Y 44G 51G 75G 25G 45G 81G 78G 79G Belgian UK models 11G 22G 42G 71G 72G 74G 44G 32P5103 Y 51G 75G 25G 45G 81G 78G 79G Bulgarian models 11G 22G 42G 71G 72G 74G 44G 32P5104 Y 51G 75G 25G 45G 81G 78G 79G Chinese US models 23B 23V 24B 41B 41V 47B 53B 32P5105 Y 81V 82V Czech models 11G 22G 42G 71G 72G 74G 44G 51G 32P5106 Y 75G 25G 45G 81G 78G 79G Danish models 11G 22G 42G 71G 72G 74G 44G 51G 32P5107 Y 75G 25G 45G 81G 78G 79G Dutch models 11G 22G 42G 71G 72G 74G 44G 51G 32P5108 Y 75G 25G 45G 81G 78G 79G French models 11G 22G 42G 71G 72G 74G 44G 51G 32P5109 Y 75G 25G 45G 81G 78G 79G French Canadian model 11F 12F 21F 22F 31F 41F 42F 32P5110 Y 43F 14F 51F 52F 62F 65F 81F 83F French Canadian model 11F 12F 21F 22F 31F 41F 42F 32P5111 Y 43F 14F 51F 52F 62F 65F 81F 83F German models 11G 22G 42G 71G 72G 74G 44G 51G 32P5112 Y 75G 25G 45G 81G 78G 79G Greek models 11G 22G 42G 71G 72G 74G 44G 51G 32P5113 Y 75G 25G 45G 81G 78G 79G Hebrew models 11G 22G 42G 71G 72G 74G 44G 51G 32P5114 Y 75G 25G 45G 81G 78G 7
65. F3 to review the log file PCI test halt error threshold exceeded D Restart the test do reset the log file 020 197 XXX 1 Make sure the component that is called PCI test warning out is connected and or enabled 2 Re run test 3 Component that is called out in warning statement 4 Component under test 48 Hardware Maintenance Manual Diagnostic Error Code FRU Action 020 198 XXX PCI test aborted 1 If a component is called out make sure it is connected and or enabled Flash the system and re test Go to the Undetermined problems section 020 199 XXX PCI test failed cause unknown Go to the Undetermined problems section Flash the system and re test Replace component under function test 020 262 XXX 1 PCI card PCI system error 2 Riser card if installed 3 System board 025 000 XXX 1 No action IDE interface Test Passed 025 00X XXX IDE signal cable 025 01X XXX IDE interface failure Check power supply IDE device System board 025 027 XXX IDE interface Configuration Setup error 025 02X XXX 025 03X XXX 025 04X XXX IDE Interface failure IDE signal cable Flash the system IDE device System board IDE signal cable Check power supply IDE device System board 025 195 XXX IDE interface Test aborted by user Information Re start the test if necessary 025 196 XXX IDE interface test halt error threshold exceeded Press F3 to review the log file Re st
66. FRU Action 086 032 XXX 1 Mouse Mouse Port interface Device controller file 2 System board 086 035 XXX i 1 Mouse Mouse Port interface Reset 2 System board 086 040 XXX 1 Run Setup Mouse Port interface IRQ failure 2 Mouse 3 System board 086 195 XXX 1 Information Mouse Port interface Test aborted by user 2 Re start the test if necessary 086 196 XXX 1 Press F3 to reviev the log file Mouse Port interface test halt error 2 R h he log fil threshold exceeded Re start the test to reset the log file 086 197 XXX i 1 Make sure the component that is called Mouse Port interface test warning out is connected and or enabled 2 Re run test 3 Component that is called out in warning statement 4 Component under test 086 198 XXX 1 If a component is called out make sure it Mouse Port interface test aborted is connected and or enabled 2 Flash the system and re test 3 Go to the Undetermined problems section 086 199 XXX 1 Go to the Undetermined problems Mouse Port interface test failed cause section k a 2 Flash the system and re test 3 Replace component under function test 089 000 XXX 1 No action Microprocessor Test Passed 089 XXX XXX 1 Microprocessor s Microprocessor failure 2 System board i 7 b ib 1 Information t t a re USE 2 Re start the test if necessary 089 196 XXX 1 Press F3 to review the log file Microprocessor test halt error threshold 2 Re start the test t
67. IBM Hardware Maintenance Manual Types 6826 8317 8318 and 8319 IBM Hardware Maintenance Manual Types 6826 8317 8318 and 8319 Note Before using this information and the product it supports be sure to read the general information under Notices on page 143 Second Edition December 2002 INTERNATIONAL BUSINESS MACHINES CORPORATION PROVIDES THIS PUBLICATION AS IS WITHOUT ANY WARRANTY OF ANY KIND EITHER EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO THE LIMITED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE Some jurisdictions do not allow disclaimers or express or implied warranties in certain transactions therefore this statement may not apply to you This publication could include technical inaccuracies or typographical errors Changes are periodically made to the information herein these changes will be incorporated in new editions of the publication IBM may make improvements or changes in the products or the programs described in this publication at any time Requests for technical information about IBM products should be made to your IBM Authorized Dealer or your IBM Marketing Representative Copyright International Business Machines Corporation 2001 All rights reserved US Government Users Restricted Rights Use duplication or disclosure restricted by GSA ADP Schedule Contract with IBM Corp Contents Chapter 1 About this manual Important Safety
68. IRQ failure 005 195 XXX Video Test aborted by user Video card if installed System board D Information 1 2 Re start the test if necessary 005 196 XXX Video test halt error threshold exceeded Press F3 to review the log file 2 Re start the test to reset the log file Chapter 7 Symptom to FRU Index 43 Diagnostic Error Code FRU Action 005 197 XXX Video test warning 1 Make sure the component that is called out is connected and or enabled 2 Re run test 3 Component that is called out in warning statement 4 Component under test 005 198 XXX 1 If a component is called out make sure Video test aborted it is connected and or enabled 2 Flash the system and re test 3 Go to the Undetermined problems section 005 199 XXX 1 Go to the Undetermined problems Video test failed cause unknown section 2 Flash the system and re test 3 Replace component under function test 005 2XX XXX 1 Video card if installed 005 3XX XXX Video subsystem error a 006 000 XXX 1 No action Diskette interface Test Passed 1 Diskette drive Cable Diskette interface error 2 Diskette drive 3 System board 006 195 XXX 3 ab 1 Information Diskette interface Test aborted by user 2 Restart the test if necessary 006 196 XXX 1 Press F3 to review the log file Diskette interface test halt error threshold 2 Re start the test to reset the log file exceeded 006 19
69. M 6 Chassis all models 49P3697 Y 7 200W Power Supply all models 49P3689 N 8 Riser card assembly all models 49P3699 X 9 Memory 128MB SDRAM 33L3303 Y 9 Memory 256MB SDRAM models 31U 31F 315 31P 31D 33L3305 Y 31Y 31G 31A 31T 31C 31B 31V 31H 31 31M 10 Planar w 10 100 ethernet 03R0329 N 10 Planar w gigabit ethernet models 31U 31F 315 31P 03R0331 N 31D 31Y 31G 31A 31T 31C 31B 31V 31H 31 31M 90 Hardware Maintenance Manual Item Machine Type 8318 FRU CRU 11 Processor P4 1 7 GHz 49P3677 N 11 Processor P4 1 8 GHz 49P3679 N 11 Processor P4 1 8 GHz 49P3683 N 11 Processor P4 2 0 GHz 49P3684 N 11 Processor P4 2 0GHz 74P1605 N 11 Processor P4 2 1 GHz 74P1607 N 11 Processor P4 2 2 GHz 74P1609 N 11 Processor P4 2 26 GHz 49P3685 N 11 Processor P4 2 4 GHz models 31U 31F 31S 31P 31D 49P3686 N 31Y 31G 31A 31T 31C 31B 31V 31H 31J 31M 11 Processor P4 2 53 GHz 49P3775 N 11 Processor P4 2 66 GHz 74P1611 N 11 Processor P4 2 8 GHz 74P1613 N 12 Fan sink all models 49P3687 N System fan all models 49P3694 Y Front bay assembly all models 49P3695 Y System screw kit all models 49P3696 Y HDD tray all models 49P3698 Y Fan duct all models 49P3700 Y Vertical stand all models 49P3701 Y Feet all models 49P3702 Y Cable HDD ATA100 all models 49P3703 Y Cable CD ROM all models 49P3704 Y
70. The battery normally requires no charging or maintenance throughout its life however no battery lasts forever If the battery fails the date time and configuration information including passwords are lost An error message is displayed when you turn on the computer Refer to Safety information on page 109 for information about replacing and disposing of the battery To change the battery 1 Refer to Identifying parts on the system board on page 23 and locate the battery 2 Remove the PCI riser and any cables that impede access to the battery 3 Remove the old battery Chapter 5 Installing Options 29 q Install the new battery Reconnect any cables that were disconnected Slide the drive tray back into the computer making sure both side tabs lock Install the PCI riser and adapters if removed Replace the cover and connect the cables See Replacing the cover and connecting the cables Note When the computer is turned on for the first time after battery replacement an error message might be displayed This is normal after replacing the battery Turn on the computer and all attached devices Use the IBM Setup Utility program to set the date and time and any passwords Erasing a lost or forgotten password clearing CMOS This section applies to lost or forgotten passwords For more inform
71. US 32P5105 Y Czech model 22G 71G 32G 32P5106 Y Danish model 22G 71G 32G 32P5107 Y Dutch model 22G 71G 32G 32P5108 Y French model 22G 71G 32G 32P5109 Y French Canadian 32P5110 Y French Canadian 32P5111 Y German model 22G 71G 32G 32P5112 Y Greek model 22G 71G 32G 32P5113 Y Hebrew model 22G 71G 32G 32P5114 Y Hungarian model 22G 71G 32G 32P5115 Y Iceland model 22G 71G 32G 32P5116 Y Italian model 22G 71G 32G 32P5117 Y Japanese 32P5118 Y Korean 32P5119 Y LA Spanish models 235 23Y 245 24Y 315 31Y 32P5120 Y Norwegian model 22G 71G 32G 32P5121 Y Polish model 22G 71G 32G 32P5122 Y Portuguese model 22G 71G 32G 32P5123 Y Romanian model 22G 71G 32G 32P5124 Y Russian model 22G 71G 32G 32P5125 Y Russian Cy model 22G 71G 32G 32P5126 Y Serbian Cyrillic model 22G 71G 32G 32P5127 Y Slovak model 22G 71G 32G 32P5128 Y Spanish model 22G 71G 32G 32P5129 Y Swedish Finn model 22G 71G 32G 32P5130 Y Swiss F G model 22G 71G 32G 32P5131 Y Thailand 32P5132 Y Turkish model 22G 71G 32G 32P5133 Y Turkish model 22G 71G 32G 32P5134 Y UK English model 22G 71G 32G 32P5135 N US International model 22G 71G 32G 32P5136 Y Yugoslav Latin model 22G 71G 32G 32P5137 Y Brazil Portuguese models 23P 24P 31P 32P5138 Y Power Cords FRU CRU Line Cord models 22G 23U 235 23P 24U 245 24P 71G 6952301 31U 315 31P 32G Chapter 8 Parts listing 89
72. Wenn Ihr System ein Modul mit einer Lithium Batterie enth lt ersetzen Sie es immer mit dem selben Modultyp vom selben Hersteller Die Batterie enth lt Lithium und kann bei unsachgem er Verwendung Handhabung oder Entsorgung explodieren Die Batterie nicht mit Wasser in Ber hrung bringen ber 100 C erhitzen reparieren oder zerlegen 130 Hardware Maintenance Manual Die rtlichen Bestimmungen fir die Entsorgung von Sondermiill beachten A ACHTUNG Wenn ein Laserprodukt z B CD ROM Laufwerke DVD Laufwerke Einheiten mit Glasfaserkabeln oder Transmitter installiert ist beachten Sie folgendes Das Entfernen der Abdeckungen des CD ROM Laufwerks kann zu gef hrlicher Laserstrahlung f hren Es befinden sich keine Teile innerhalb des CD ROM Laufwerks die vom Benutzer gewartet werden mtissen Die Verkleidung des CD ROM Laufwerks nicht 6ffnen Steuer und Einstellelemente sowie Verfahren nur entsprechend den Anweisungen im vorliegenden Handbuch einsetzen Andernfalls kann gef hrliche Laserstrahlung auftreten A VORSICHT Manche CD ROM Laufwerke enthalten eine eingebaute Laserdiode der Klasse 3A oder 3B Die nachfolgend aufgefiihrten Punkte beachten Laserstrahlung bei ge ffneter Tir Niemals direkt in den Laserstrahl sehen nicht direkt mit optischen Instrumenten betrachten und den Strahlungsbereich meiden A H 218 kg 232 kg 255 kg ACHTUNG Beim Anheben der Maschine die vorgeschriebenen Sic
73. XXX Wrap plug Parallel port External Loopback failure 1 2 System board 014 027 XXX Fe een 1 Run Setup enable port Parallel port Configuration Setup error 2 Flash the system 3 System board 014 03X XXX 1 System board 014 04X XXX Parallel port failure 014 195 XXX 5 a 1 Information Peal ore eet ee ey aa 2 Re start the test if necessary 014 196 XXX aj Maio 1 Press F3 to review the log file Larallel port test halt error thresho 2 Re start the test to reset the log file exceeded 014 197 XXX 1 Make sure the component that is called Parallel port test warning out is connected and or enabled 2 Re run test 3 Component that is called out in warning statement 4 Component under test 014 198 XXX 1 If a component is called out make sure Parallel port test aborted it is connected and or enabled 2 Flash the system and re test 3 Go to the Undetermined problems section 014 199 XXX 1 Go to the Undetermined problems Parallel port test failed cause unknown section 2 Flash the system and re test 3 Replace component under function test 014 2XX XXX 1 External parallel device 014 3XX XXX 2 System board Parallel port failure GE cms 015 000 XXX 1 No action USB port Interface Test Passed 46 Hardware Maintenance Manual Diagnostic Error Code FRU Action o 1 Remove USB device s and re test t PP 2 System board 015 002 XXX SB port Timeout El Remove
74. a normativa in vigore D Lgs 22 del 5 2 9 e successive disposizioni nazionali e locali ATTENZIONE Quando si installano prodotti laser come ad esempio le unit DVD CD ROM a fibre ottiche o trasmettitori prestare attenzione a quanto segue Non rimuovere i coperchi L apertura dei coperchi di prodotti laser pu determinare l esposizione a radiazioni laser pericolose All interno delle unit non vi sono parti su cui effettuare l assistenza tecnica e L utilizzo di controlli regolazioni o l esecuzione di procedure non descritti nel 5 presente manuale possono provocare l esposizione a radiazioni pericolose A PERICOLO Alcuni prodotti laser contengono all interno un diodo laser di Classe 3A o Classe 3B Prestare attenzione a quanto segue Aprendo l unit vengono emesse radiazioni laser Non fissare il fascio non guardarlo direttamente con strumenti ottici ed evitare l esposizione diretta al fascio A 218 kg 232 kg 255 kg ATTENZIONE Durante il sollevamento della macchina seguire delle norme di sicurezza A A ATTENZIONE Il pulsante del controllo dell alimentazione situato sull unit e l interruttore di alimentazione posto sull alimentatore non disattiva la corrente elettrica fornita all unita L unita potrebbe disporre di pi di un cavo di alimentazione Per disattivare la corrente elettrica dall unita accertarsi che tutti i cavi di alimentazione 134 Hardware Maintenance Manu
75. al siano scollegati dalla sorgente di alimentazione AA 2U e 10 A ATTENZIONE Non poggiare oggetti che pesano pit di 82 kg sulla parte superiore delle unita montate in rack Chapter 10 Related service information 135 OM S LICH ARE HOSA ABOLt ES 0 MT N SHI DEMO 8 A oH OF SHUI CH DI SA Was Sale 011 SAO BEL 3 Meo A2 StL Ct 4 PAE MM HA DE WS HO ES ASEM MHUCH SAGA DE HOSS MASUC saut gt to m TY AI AA NU dy Me us IBM EE HS 33F8354 T Hl fir HES ASHES ASSA cls WHEE N oa 9 sado HZ ES HOA MAE SAS PE HU IF og EJ 02 Of 10 EEN A Held 218 En CE ta 00 MO 4H HUHU EN SIA S amp S SANE 100 C 212 F 01422 IFS SHI DAME SclokHLt EG OA DAMS AS YIU TIA STA tet HELSE A So UNS 136 Hardware Maintenance Manual 0 LE SS HUE AS Hel ov H HO co A zo 41014 MZ CD ROMs DVD Sets Y AA Es EHADIH SU 2 2 0 SAS US 42 USE FAAS SME MASHAL DINO HON HEO HNS MARE o OI GUN LEE ASU di BA AE MBAS 230 SUL NSA LS YAO HO LA ES AMOS ola EE var or Oh ee 513 LE OM Nele EM BA FE EA 38 All Cole 2 EU NSU OSS Fo SANS SH HoA SAN SEU aus FAS AU Sst IAS AS MO SKA BES du Sh
76. ardware Maintenance Manual Diagnostic error codes Refer to the following diagnostic error codes when using the diagnostic tests See Diagnostics on page 9 for the specific type for information about the Diagnostic programs In the following index X can represent any number Diagnostic Error Code FRU Action 000 000 XXX 1 No action BIOS Test Passed 000 002 XXX 1 Flash the system BIOS Timeout 2 System board 000 024 XXX BIOS Addressing test failure Flash the system System board 000 025 XXX BIOS Checksum Value error Flash the system Boot block System board 000 026 XXX FLASH data error Flash the system Boot block System board 000 027 XXX BIOS Configuration Setup error Run Setup Flash the system Boot block System board 000 034 XXX BIOS Buffer Allocation failure Reboot the system Flash the system Run memory test System board 000 035 XXX BIOS Reset Condition detected Flash the system System board 000 036 XXX BIOS Register error Flash the system Boot block System board 000 038 XXX BIOS Extension failure V N gt Flash the system Adapter card System board 000 039 XXX BIOS DMI data error ND Flash the system System board 000 195 XXX BIOS Test aborted by user DW Information Re start the test if necessary 000 196 XXX BIOS test halt error threshold exceeded Press F3 to review the log file 2
77. art the test to reset the log file 025 197 XXX IDE interface test warning Make sure the component that is called out is connected and or enabled Re run test Component that is called out in warning statement Component under test 025 198 XXX IDE interface test aborted If a component is called out make sure it is connected and or enabled Flash the system and re test Go to the Undetermined problems section Chapter 7 Symptom to FRU Index 49 Diagnostic Error Code FRU Action 025 199 XXX IDE interface test failed cause unknown 1 Go to the Undetermined problems section 2 Flash the system and re test 3 Replace component under function test 030 000 XXX 1 No action SCSI interface Test Passed 030 00X XXX 1 SCSI signal cable 030 01X XXX 2 Check 1 SCSI interface failure Ecs POWE SEE 3 SCSI device 4 SCSI adapter card if installed 5 System board i Band E E 1 SCSI signal cable tu interface Configuration Setup error 2 Flash the system 3 SCSI device 4 SCSI adapter card if installed 5 System board 030 03X XXX 1 SCSI signal cable 030 04X XXX 2 Check l SCSI interface error ECS POWER SEE 3 SCSI device 4 SCSI adapter card if installed 5 installed System board 030 195 XXX 1 Information SCSI interface Test aborted by user 2 Re start the test if necessary 030 196 XXX 1 Press F3 to review the log file SCSI interface te
78. ation about lost or forgotten passwords go to Access IBM To erase a forgotten password 1 2 10 Refer to Accessing system board components and drives on page 22 Locate the Clear CMOS BIOS recovery jumper on the system board See Identifying parts on the system board on page 23 Move the jumper from the standard position pins 1 and 2 closest to the battery to the maintenance or configure position pins 2 and 3 farthest from the battery Slide both drive trays back into the computer and secure with the holding screws Reconnect any cables that were disconnected Install the PCI riser and adapters Replace the cover and connect the power cable See Replacing the cover and connecting the cables Restart the computer leave it on for approximately 10 seconds and then turn off the computer Repeat step 1 Move the jumper back to the standard pins 1 and 2 Reassemble the computer and replace the cover See Replacing the cover and connecting the cables Replacing the cover and connecting the cables After working with options reinstall any removed parts replace the cover and reconnect cables including telephone lines and power cords Also depending on the option that is installed you might need to confirm the updated information in the IBM Setup Utility program To replace the cover and connect cables to your computer 30 Hardware Maintenance Manual 1 Ensure that all components
79. ause serious or fatal electrical shock e Explosive hazards such as a damaged CRT face or bulging capacitor Mechanical hazards such as loose or missing hardware The guide consists of a series of steps presented in a checklist Begin the checks with the power off and the power cord disconnected Checklist 1 Check exterior covers for damage loose broken or sharp edges 2 Power off the computer Disconnect the power cord Chapter 10 Related service information 111 Check the power cord for a A third wire ground connector in good condition Use a meter to measure third wire ground continuity for 0 1 ohm or less between the external ground pin and frame ground b The power cord should be the appropriate type as specified in the parts listings c Insulation must not be frayed or worn Remove the cover Check for any obvious non IBM alterations Use good judgment as to the safety of any non IBM alterations Check inside the unit for any obvious unsafe conditions such as metal filings contamination water or other liquids or signs of fire or smoke damage Check for worn frayed or pinched cables Check that the power supply cover fasteners screws or rivets have not been removed or tampered with Handling electrostatic discharge sensitive devices Any computer part containing transistors or integrated circuits ICs should be considered sensitive to electrostatic discharge ESD ESD damage can occur when
80. ck fans 175 251 Thermal Sensor s limit error 4 Check Power supply 3 Microprocessor 4 System board 185 000 XXX 1 No action Asset Security Test Passed 185 XXX XXX Asset Security failure D a Flash system System board 185 278 XXX 1 Assure Asset Security Enabled Asset Security Chassis Intrusion 2 C2 Cover Switch 3 System board 201 000 XXX 1 No action System Memory Test Passed 201 XXX XXX System Memory error Replace the memory module called out by the test 2 System board 202 000 XXX 1 No action System Cache Test Passed 202 XXX XXX 1 Cache if removable System Cache error 2 System board 3 Microprocessor 206 000 XXX 1 No action Diskette Drive Test Passed 206 XXX XXX 1 Diskette Drive Cable Diskette Drive error 2 Check power supply voltages 3 Diskette drive 4 System board 215 000 XXX CD ROM Drive Test Passed No action Chapter 7 Symptom to FRU Index 55 Diagnostic Error Code FRU Action 215 XXX XXX 1 CD ROM Drive Cable CDROM Pave eae 2 Check power supply voltages 3 CD ROM drive 4 System board 217 000 XXX Hard Disk Drive Test Passed 217 25X XXX 217 26X XXX Hard Disk Drive IDE error No action 1 Hard Disk Drive Cable 2 Check power supply voltages 3 Hard Disk drive IDE 4 System board 217 28X XXX 217 29X XXX Hard Disk Drive SCSI error 1 Hard Disk Drive Cable 2 Check power supply voltages 3 Hard Disk drive
81. connection and install any software or device drivers that are required for the option Locating controls and connectors on the front of the computer The following illustration shows locations of the controls and connectors on the front of the computer Diskette drive Headphone connector Microphone connector USB connectors 4 Hard disk drive activity indicator Power on indicator Power button CD or DVD drive 5 6 7 8 Ae NN Copyright IBM Corp 2001 17 Locating connectors on the rear of the computer The following illustration shows locations of connectors on the rear of the computer HTA Ik JE g 0 00000000000000000 El 00000000000000000 og T 00000000000000000 it TEI 6000060000000 ego vto okto 0000000000000 D 1 2980000009000 Ed 0000000000000 q Are 9 oo ll Ea a 1 Serial connector 8 Audio line out connector 2 PCI adapter slots 9 VGA monitor connector 3 Ethernet connector 10 USB connectors 2 4 Parallel connector 1 PS 2 keyboard connector 5 Serial connector 12 PS 2 mouse connector 6 Microphone connector 13 Power cord connector Audio line in connector Note Some connectors on the rear of your computer are color coded to help determine where to connect the cables Obtaining device drivers Device drivers for operating systems that are not preinstalled may be obtained at http www
82. diagnostics programs Use the cursor movement keys to navigate within the menus The Enter key is used to select a menu item The Esc key is used to back up to the previous menu For online help select F1 Running diagnostics tests There are four ways to run the diagnostic tests 1 Using the cursor movement keys highlight Run Normal Test or Run Quick Test from the Diagnostics menu and then press Enter This will automatically run a pre defined group of tests from each test category Run Normal Test runs a more extensive set of tests than does Run Quick Test and takes longer to execute 2 Press F5 to automatically run all selected tests in all categories See Test Selection 3 From within a test category press Ctrl Enter to automatically run only the selected tests in that category See Test Selection 4 Using the cursor movement keys highlight a single test within a test category then press Enter This will run only that test Press Esc at any time to stop the testing process Test results N A PASSED FAILED ABORTED are displayed in the field beside the test description and in the test log even ihe tesi log on Page 1A Test selection To select one or more tests use the following procedure 1 Open the corresponding test category 2 Using the cursor movement keys highlight the desired test 3 Press the space bar A selected test is marked by gt gt Pressing the space bar again de selects a t
83. disk I O control Serial and parallel port I O control Security profile by device IBM preinstalled software Your computer comes with preinstalled software An operating system device drivers to support built in features and other support programs are included Operating systems preinstalled varies by model Note Not all countries or regions will have these operating systems Microsoft Windows XP Home Microsoft Windows XP Professional Microsoft Windows 2000 6 Hardware Maintenance Manual Specifications This section lists the specifications for the computer Dimensions Width 12 2 inches 309 mm Height 3 3 inches 84 mm Depth 13 6 inches 345 mm Weight Minimum configuration as shipped 7 4 kg 16 2 Ibs Environment Air temperature Operating 10 to 35 C 50 to 95 F Non operating 10 to 60 C 50 to 140 F Humidity Operating 8 to 80 Non operating 8 to 90 Transit 8 to 90 Electrical input Input voltage Low range Minimum 90 V ac Maximum 137 V ac Input frequency range 57 63 Hz Voltage switch setting 115 V ac High range Minimum 180 V ac Maximum 265 V ac Input frequency range 47 53 Hz Voltage switch setting 230 V ac Input kilovolt amperes kVA approximate 0 25 kVA Heat output approximate in British thermal units Btu per hour Minimum configuration 257 Btu hr 75 watts Maximum configuration 463 Btu hr 135 watts Airflow Approximately 0 2
84. drive Multitasking To allow simultaneous testing of multiple hard drives whenever possible the FDAT module is written as a set of multitasking functions Each drive under test can run the same test or run a different test at the same time Each subtest is written to handle a single test pass and all test variables are kept track of in a structure unique for each drive However when testing IDE drives FDAT will not perform simultaneous testing of IDE drives that are attached to the same IDE cable For example if FDAT is testing four IDE drives on a PC it will perform simultaneous testing on drives 1 and 3 first master drives then perform tests on 2 and 4 slave drives FDAT will also perform simultaneous testing on a master and slave that are on separate IDE cables but will not perform simultaneous tests on a master and slave on the same IDE cable This generally increases the amount of time needed to test multiple IDE drives Another limitation of FDAT S multitasking capability is the use of Ultra DMA UDMA Only one drive at a time can access the UDMA channel and the UDMA channel buffer must be kept high in order to maintain a speed advantage over other data transfer modes In order to use the UDMA channel during testing users must disable the multitasking feature Destructive vs non destructive testing Most of the tests found in FDAT are non destructive This means that PCDR will preserve any data that is present on the tested m
85. e danos por fogo gua ou na estrutura Desconecte cabos de alimenta o sistemas de telecomunica o redes e modems antes de abrir as tampas dos dispositivos a menos que especificado de maneira diferente nos procedimentos de instala o e configura o Conecte e desconecte cabos conforme descrito na seguinte tabela ao instalar ou movimentar este produto ou os dispositivos conectados ou ao abrir suas tampas Para Conectar Para Desconectar DESLIGUE Tudo 1 DESLIGUE Tudo 2 Primeiramente conecte todos os cabos 2 Primeiramente remova os cabos de aos dispositivos alimenta o das tomadas 3 Conecte os cabos de sinal aos 3 Remova os cabos de sinal dos conectores conectores 4 Remova todos os cabos dos dispositivos 4 Conecte os cabos de alimenta o s tomadas 5 LIGUE os dispositivos A CUIDADO Ao substituir a bateria de l tio utilize apenas uma bateria IBM N mero de Peca 33F8354 ou uma bateria de tipo equivalente recomendada pelo fabricante Se o seu sistema possui um m dulo com uma bateria de l tio substitua o apenas pelo mesmo tipo de m dulo do mesmo fabricante A bateria cont m l tio e pode explodir se n o for utilizada manuseada e descartada de maneira correta N o Jogue ou coloque na gua e Aque a a mais de 100 C 212 F e Conserte nem desmonte 116 Hardware Maintenance Manual Para descartar a bateria entre em contato com a rea de atendimento a clientes
86. e in the disk drive tray This section provides information and instructions for installing and removing internal drives Drives that are available for Type 6826 8317 8318 and 8319 computers are Hard disk drives Tape drives e CD drives or DVD drives e Diskette and other removable media drives When installing an internal drive it is important to note what type and size of drive that you can install in each bay Also it is important to correctly connect the internal drive cables to the installed drive To install a drive in the disk drive tray follow these steps 1 Remove the cover Seel Removing the cover on page 19 2 Remove the bezel See Removing the bezel on page 20 3 Remove the disk drive tray See Accessing system board components and drives on page 22 and Locating components on page 21 4 Install the drive into the bay Align the screw holes and insert the four screws 26 Hardware Maintenance Manual 5 Reinstall the disk drive tray Go to Connecting a diskette drive on page 28 or Connecting an IDE CD drive Note Be sure to connect the system fan cable before sliding the disk drive tray back in 6 Replace the bezel and cover Replacing the hard disk drive To replace the hard disk drive follow these steps 1 Remove the cover Seel Removing the cover on page 19 2 Remove the disk drive tray See Accessing system board components and drives on page 2
87. e locations of parts on the system board Tk 7 na E 1 Microprocessor 8 Battery 2 DIMM connectors 9 Diskette drive connector 3 Front panel connector 10 Clear CMOS BIOS recovery jumper 4 CD audio connector 11 System fan connector 5 PCI riser connector 12 Microprocessor fan connector 6 Secondary IDE connector 13 Main power 7 Primary IDE connector 14 Microprocessor power connector Chapter 5 Installing Options 23 Installing memory Type 6826 8317 8318 and 8319 computers have two connectors for installing dual inline memory modules DIMMs that provide up to a maximum of 2 GB of system memory When installing memory the following rules apply Use 2 5 V 184 pin double data rate synchronous dynamic random access memory DDR SDRAM non ECC DIMMs Use 128 MB 256 MB 512 MB or 1 GB DIMMs in any combination Note Only DDR SDRAM DIMMs can be used To install DIMMs 1 Access the system board See Accessing system board components and drives 2 Locate the DIMM connectors See Identifying parts on the system board on 3 Open the retaining clips Te 4 Make sure the notch in the DIMM aligns with the tab on the connector Push or insert the memory module straight down into the connector until the retaining clips close
88. ectar todos los cables de alimentaciin de la fuente de alimentaciin AA 20 gt 1 CJ m A PRECAUCI N No coloque ning n objeto que pese m s de 82 kg 180 libras encima de los dispositivos montados en bastidor Chapter 10 Related service information 141 Send us your comments We want to know your opinion about this manual part number 24P2934 Your input will help us to improve our publications Please photocopy this survey complete it and then fax it to IBM HMM Survey at 919 543 8167 USA Name Phone number 1 Do you like this manual Yes No 2 What would you like to see added changed or deleted in this manual 3 What is your service experience level Less than five years More than five years 4 Which computers do you service most Thank you for your response 142 Hardware Maintenance Manual Problem determination tips Due to the variety of hardware and software combinations that can be encountered use the following information to assist you in problem determination If possible have this information available when requesting assistance from Service Support and Engineering functions Machine type and model Processor or hard disk upgrades Failure symptom Do diagnostics fail What when where single or multiple systems Is the failure repeatable Has this configuration ever worked If
89. edia prior to beginning any destructive operations i e write operations However users can run certain tests in destructive mode i e surface scan tests Destructive tests will speed up testing because FDAT does not preserve the data on the media prior to the test beginning Unlike non destructive tests any data present on the media prior to the test beginning is lost FDAT allows for enabling or disabling destructive tests as well as specifying a range of destructive and non destructive sectors on the tested drive This is done through the configuration of the FDAT INI If destructive and non destructive ranges somehow overlap then the overlapped area is considered non destructive For example if users specify both destructive and non destructive ranges as the same then the entire drive is tested as non destructive 14 Hardware Maintenance Manual Quick and Full erase hard drive The Diagnostics program offers two hard drive format utilities Quick Erase Hard Drive e Full Erase Hard Drive The Quick Erase Hard Drive provides a DOS utility that performs the following steps Destroys the Master Boot Record MBR on the hard drive Destroys all copies of the FAT Table on all partitions both the master and backup e Destroys the partition table e Provides messages that warn the user that this is a non recoverable process Chapter 4 Diagnostics 15 The Full Erase Hard Drive provides a DOS utility that performs the follo
90. em System Device Buffer Allocation failure 2 Flash the system 3 Run memory test 4 System board 001 035 XXX 1 System board System Device Reset condition detected 001 036 XXX System Register error 1 System board 40 Hardware Maintenance Manual Diagnostic Error Code FRU Action 001 038 XXX 1 Adapter card System Extension failure 2 System board 001 039 XXX System DMI data structure error DW Flash the system System board 001 040 XXX System IRQ failure Mm Power off on system and re test System board 001 041 XXX System DMA failure 001 195 XXX System Test aborted by user po D Power off on system and re test System board Information Re start the test if necessary 001 196 XXX System test halt error threshold exceeded Press F3 to review the log file Re start the test to reset the log file 001 197 XXX System test warning Make sure the component that is called out is connected and or enabled Re run test Component that is called out in warning statement Component under test 001 198 XXX System test aborted If a component is called out make sure it is connected and or enabled Flash the system and re test Go to the Undetermined problems section 001 199 XXX System test failed cause unknown Go to the Undetermined problems section Flash the system and re test Replace component under function test 001
91. emory called dual inline memory modules DIMMs Peripheral component interconnect PCI adapters CD ROM DVD or CD RW drive hard disk drive diskette drive and other removable media drives For the latest information about available options see the following World Wide Web pages e http www pc ibm com us accessories e http www pc ibm com ww accessories Information may also be obtained by calling the following telephone numbers Within the United States call 1 800 IBM 2YOU 1 800 426 2968 your IBM reseller or IBM marketing representative e Within Canada call 1 800 565 3344 or 1 800 IBM 4YOU Outside the United States and Canada contact your IBM reseller or IBM marketing representative 8 Hardware Maintenance Manual Chapter 4 Diagnostics The following tools are available to help identify and resolve hardware related problems Setup Utility program Power On Self Test POST POST Beep Codes Error Code Format Diagnostics program Recovery utility Factory Contents Partial recovery Repair utility IBM Setup Utility program The IBM Setup Utility program is stored in the electrically erasable programmable read only memory EEPROM of your computer The IBM Setup Utility program is used to view and change the configuration settings of your computer regardless of which operating system you are using However the operating system settings might override any similar settings
92. est and removes the chevron 4 Repeat steps 2 and 3 above to select all desired tests 12 Hardware Maintenance Manual Test results Diagnostics test results will produce the following error code format Function Failure Type DeviceID Date ChkDigits Text Code Function Code Represents the feature or function within the PC Failure Type Represents the type of error encountered e DevicelD Contains the component s unit ID which corresponds to either a fixed disk drive removable media drive serial or parallel port processor specific RIMM or a device on the PCI bus e Date Contains the date on which the diagnostic test was run The date is retrieved from CMOS and displayed using the YYYYMMDD format ChkDigits Contains a 2 digit check digit value to ensure the following Diagnostics were run on the specified date Diagnostics were run on the specified IBM computer The diagnostic error code is recorded correctly Text Description of the error Note Seel Diagnostic error codes on page 39 for error code listings Fixed disk advanced test FDAT PC Doctor s PCDR Fixed Disk Advanced Test module FDAT is a full featured highly configurable fixed disk test suite The configurable capabilities of FDAT allow users to enable or disable specific tests enable or disable testing features control the test log detail alter testing parameters etc FDAT will test for and report most com
93. fn ay AAA 1 A A CES ARR TER EES IDA EA EM A tjk 1 MAPA BA LARA RM 2 AN A TRARRE gt 2 4 TIMER ER 3 AHER EHER LIE gt MAR HART 4 4 APRE EMA TA SAR EM EE gt IBM 33F8354 Ex gt KR HE KZ HE o RR RD EE EN
94. herheitsbestimmungen beachten A A ACHTUNG Mit dem Betriebsspannungsschalter an der Vorderseite des Servers und dem Betriebsspannungsschalter am Netzteil wird die Stromversorgung fiir den Server nicht unterbrochen Der Server k nnte auch mehr als ein Netzkabel aufweisen Um die gesamte Stromversorgung des Servers auszuschalten mu sichergestellt Chapter 10 Related service information 131 werden dafs alle Netzkabel aus den Netzsteckdosen herausgezogen wurden AA 2 ep gt _ gt 1 CJ A ACHTUNG Keine Gegenst nde die mehr als 82 kg wiegen auf Rack Einheiten ablegen 132 Hardware Maintenance Manual A A PERICOLO La corrente elettrica circolante nei cavi di alimentazione del telefono e di segnale pericolosa Per evitare il pericolo di scosse elettriche Non collegare o scollegare i cavi non effettuare l installazione la manutenzione o la riconfigurazione di questo prodotto durante i temporali Collegare tutti i cavi di alimentazione ad una presa elettrica correttamente cablata e munita di terra di sicurezza Collegare qualsiasi apparecchiatura collegata a questo prodotto ad una presa elettrica correttamente cablata e munita di terra di sicurezza e Quando possibile collegare o scollegare i cavi di segnale con una sola mano Non accendere qualsiasi apparecchiatura in presenza di fuoco acqua 0 se sono presenti danni all apparecchiatura stessa e Scollegare i cavi di alimentazione i sistem
95. i 1 Flash the system ystem ate time update failure 2 Syst hoard 001 299 XXX 1 System board System RTC periodic interrupt failure 001 300 XXX System RTC Alarm failure System board 42 Hardware Maintenance Manual Diagnostic Error Code FRU Action 001 301 XXX System RTC Century byte error 1 Flash the system 2 System board 005 000 XXX 1 No action Video Test Passed 005 00X XXX 1 Video card if installed Vid o error 2 System board 005 010 XXX 1 Video card if installed 005 011 XXX 005 012 XXX 2 System board 005 013 XXX Video Signal failure 005 016 XXX Video Simple Pattern test failure 1 Video Ram 2 Video card if installed 3 System board 005 024 XXX Video Addressing test failure 1 Video card if installed 2 System board 005 025 XXX Video Checksum Value error 005 027 XXX Video Configuration Setup error 1 Video card if installed 2 System board 1 Run Setup 2 Video drivers update 3 Video card if installed 4 System board 005 031 XXX Video Device Cable failure Video cable Monitor Video card if installed System board 5 D gt 005 032 XXX Video Device Controller failure Video card if installed System board Mm 005 036 XXX Video Register error Video card if installed System board D 005 038 XXX System BIOS extension failure Video card if installed System board D 005 040 XXX Video
96. i di telecomunicazioni le reti e i modem prima di aprire i coperchi delle unita se non diversamente indicato nelle procedure di installazione e configurazione Collegare e scollegare i cavi come descritto nella seguente tabella quando si effettuano l installazione la rimozione o l apertura dei coperchi di questo prodotto o delle unita collegate Per collegare Per scollegare 1 SPEGNERE tutti i dispositivi 1 SPEGNERE tutti i dispositivi 2 Collegare prima tutti i cavi alle unita 2 Rimuovere prima i cavi di alimentazione 3 Collegare i cavi di segnale ai connettori dalle prese elettriche 4 Collegare i cavi di alimentazione alle 3 Rimuovere i cavi di segnale dai prese elettriche connettori 5 ACCENDERE le unit 4 Rimuovere tutti i cavi dalle unit ATTENZIONE Quando si sostituisce la batteria al litio utilizzare solo una batteria IBM con numero parte 33F8354 o batterie dello stesso tipo o di tipo equivalente consigliate dal produttore Se il sistema di cui si dispone provvisto di un modulo contenente una batteria al litio sostituire tale batteria solo con un tipo di modulo uguale a quello fornito dal produttore La batteria contiene litio e pu esplodere se utilizzata maneggiata o smaltita impropriamente Evitare di Gettarla o immergerla in acqua e Riscaldarla ad una temperatura superiore ai 100 C Cercare di ripararla o smontarla Chapter 10 Related service information 133 Smaltire secondo l
97. iagnostics Port fails register check 2 System Board 1106 1 Run Enhanced Diagnostics Serial option cannot be turned off 2 System Board 1107 1 Serial Device Cable 2 System Board 1110 1 Run Enhanced Diagnostics Register test failed 2 System Board 1116 1 Run Enhanced Diagnostics Interrupt error 1117 1 Run Enhanced Diagnostics Failed baud rate test me i 1 Run Configuration t t erial port configuration error Serial Adapter if installed 3 System Board 11XX 1 System Board Not listed above 1201 1 System Board 2 Any Serial Device 1202 1206 1208 1209 12XX 1 Dual Asyne Adapter A 2 System Board 3 Any Serial Device 64 Hardware Maintenance Manual POST Error Code FRU Action 1207 1 Communications Cable 2 Dual Async Adapter A 13XX 1 Game Adapter 1402 Information only Printer not ready 1403 Information only No paper error or interrupt failure 1404 1 Run Enhanced Diagnostics System board timeout failure 1405 1 Run Enhanced Diagnostics Parallel adapter error 1406 1 Run Enhanced Diagnostics Presence test error 14XX Not listed above Check printer before replacing system board 1 Printer 2 System Board 15XX 1 SDLC Adapter 1692 Boot sequence error 1 Run FDISK to ensure at least one active partition is set active 16XX 1 36 38 Workstation Adapter 1762 Hard disk drive configuration error 1780 Disk Drive 0 1781 Disk Drive 1 1782
98. ibm com pc support on the World Wide Web Installation instructions are provided in README files with the device driver files 18 Hardware Maintenance Manual Removing the cover To remove the cover 1 Shut down the operating system remove any media diskettes CDs or tapes from the drives and turn off all attached devices and the computer Unplug all power cords from electrical outlets Disconnect all cables attached to the computer This includes power cords input output I O cables and any other cables that are connected to the computer Remove the floor stand if attached Remove the padlock or cable lock if installed Remove the two thumbscrews that secure the cover at the rear of the system unit Using the handle provided at the rear pull the cover to the rear and lift it off Chapter 5 Installing Options 19 N N22 Ss ov S 5 oi o P O E cb cc Remove the cover Seel Removing the cover on page 19 1 2 Lift the three tabs holding the bezel in place and pull forward and off 20 Hardware Maintenance Manual Locating components The following illustration will help you locate the various components in the computer Diskette drive System board DIMM connectors PCI riser Power supply Hard disk drive CD or DVD drive Battery Disk drive tray O1 amp ND OND Chapter 5 Installing Options 21 Accessing system board components and drive
99. ift the riser card out Replacing a microprocessor To replace a microprocessor in any of the machine types do the following 1 Turn off the computer and peripheral devices and disconnect all external cables and power cords then remove the cover See 2 Remove the drive tray See Installing a drive in the disk drive tray on 3 Remove the retention bar and riser card See Removing the retention bar and Copyright IBM Corp 2001 33 Unscrew the fansink from the system board and carefully lift it off The processor will come with it attached to the bottom by thermal grease To remove the fansink from the processor remove the assembly from the system board and twist the processor to break the seal formed by the thermal grease and remove System board To remove the system board do the following 1 Turn off the computer and peripheral devices and disconnect all external cables and power cords then remove the cover See Removing the cover on page 19 Remove the retention bar and riser card See Removing the retention bar and PCI riser card on page 33 Remove the drive tray See Installing a drive in the disk drive tray on page 26 Disconnect all wires connected to the system board Remove the fansink and processor See Replacing a microprocessor on page 33 Remove the 4 screws that attach the system board to the chassis Lift out the system board Power supply To
100. ignored The standard POST BIOS Update Utility screen will appear after a pause 10 Select the desired language from the list and press Enter 11 Enter the serial number of the system and press Enter 12 Enter the Machine Type and model number of the system and press Enter 13 If a prompt appears stating that the BIOS ROM is older than or the same as the BIOS ROM image press Y to continue 14 When the flash programming is complete remove the diskette from the drive and press any key to restart the system 106 Hardware Maintenance Manual Power management Power management reduces the power consumption of certain components of the computer such as the system power supply processor hard disk drives and some monitors Advanced Power Management and Rapid Resume Manager are features of some personal computers Automatic configuration and power interface ACPI BIOS Being an ACPI BIOS system the operating system is allowed to control the power management features of the computer and the setting for Advanced Power Management APM BIOS mode are ignored Not all operating systems support ACPI BIOS mode Advanced Power Management Energy saving settings can be viewed and changed by using the Advanced Power Management menu in the Configuration Setup Utility program Attention If a device such as a monitor does not have power management capabilities it can be damaged when exposed to a reduced power state Before mak
101. information This IBM computer incorporates many of the latest advances in computer technology and can be upgraded as needs change Adding hardware options to a computer is an easy way to increase its capabilities Instructions for installing external and internal options are included in this publication When adding an option use these instructions along with the instructions that come with the option Features This section provides an overview of the computer features and preinstalled software Microprocessor Intel Celeron with 128 KB of internal L2 cache memory some models Intel Pentium 4 with 512 KB of internal L2 cache memory and Intel NetBurst micro architecture some models Memory Support for two dual inline memory modules DIMMs Internal drives 3 5 inch 1 44 MB diskette drive some models Hard disk drive EIDE CD ROM DVD or CD RW optical drive some models Video subsystem An integrated graphics controller for a Video Graphics Array VGA monitor Audio subsystem Integrated Soundmax with SPX Microphone and headphone connectors on the front panel Line in line out and microphone connectors on the rear panel Connectivity 10 100 Mbps integrated Intel Ethernet controller that supports the Wake on LAN feature some models 10 1000 Mbps integrated Intel Ethernet controller that supports the Wake on LAN feature some models PCI modem some models System management features
102. ing energy saving selections for the monitor check the documentation supplied with the monitor to see if it supports Display Power Management Signaling DPMS Automatic Hardware Power Management features Automatic Hardware Power Management can reduce the power states of the computer processor and monitor if the monitor supports DPMS if they are inactive for a predetermined length of time Set the time for the system to enter a low power state You can define the amount of energy savings by specifying values for the following options System Power Select On for the computer to remain on Select Off for the computer to shut down Automatic Power On features The Automatic Power On features within the Power Management menu allow you to enable and disable features that turn on the computer automatically Serial Port A Ring Detect With this feature set to Enabled and an external modem connected to serial port COM1 the computer will turn on automatically when a ring is detected on the modem PCI Modem Ring Detect With this feature set to Enabled the computer will turn on automatically when a ring is detected on the internal modem PCI Wake Up This feature allow PCI cards that support this capability to wake the system Wake Up on Alarm You can specify a date and time at which the computer will be turned on automatically This can be either a single event or a daily event Wake on LAN If the computer
103. l Cache RAM Hard disk drive Diskette drive 3 Power on the computer to re test the system 4 Repeat steps 1 through 3 until you find the failing device or adapter If all devices and adapters have been removed and the problem continues replace the system board see System board on page 34 Chapter 7 Symptom to FRU Index 77 78 Hardware Maintenance Manual Chapter 8 Parts listing This section lists the replaceable FRUs for Machine Types 6826 8317 8318 and 8319 Copyright IBM Corp 2001 Item Machine Type 6826 FRU CRU 1 Top cover black all models 49P3692 Y 2 Front bezel black all models 49P3693 Y 3 CD ROM Drive 48X Black models 11M 11 12 13 14J 33P3203 Y 22M 31M 31J 32J 33J 34M 34J 39B 41M 42M 41 42J 23J 24J 25J 26M A1E A1J A2J A3J A4J A5M 51J 52J 53J 54J 55M 43J 44 45B 46M 61M 22E 22J 3 CD ROM Drive 48X Black models 11M 11J 12 13J 14J 33P3207 Y 22M 31M 31J 32J 33 34M 34J 39B 41M 42M 41 42 23J 24J 25J 26M A1E A1J A2J A3J A4J A5M 51J 52J 53J 54J 55M 43J 44 45B 46M 61M 22E 22J 79 Item Machine Type 6826 FRU CRU CD ROM Drive 48X Black models 11M 11 12 13 14 22M 31M 31 32 33 34M 34 39B 41M 42M 41 42 23 24 25 26M A1E A1J A2J A3J A4J A5M 51 52 53 54 55M 43 44 45B 46M 61M 22E 22J 33P3211 CD ROM Drive 48X Black models 11M 11 12 13 14 22M 31M 31 32 33 34M 34 39B 41M 42M 41 42 23
104. lacifn y configuracifn Conecte y desconecte los cables tal como se describe en la tabla siguiente cuando desee realizar una operaciin de instalacifn de traslado o de apertura de las cubiertas para este producto o para los dispositivos conectados Para la conexin Para la desconexiin AP GUELO todo 1 AP GUELO todo 2 En primer lugar conecte los cables a los 2 En primer lugar retire cada cable de dispositivos alimentaci n de la toma de alimentaci n 3 Conecte los cables de sefial a los 3 Retire los cables de sefial de los conectores conectores 4 Conecte cada cable de alimentacifn a la 14 Retire los cables de los dispositivos toma de alimentaci n 5 ENCIENDA el dispositivo A PRECAUCI N Cuando desee sustituir la bater a de litio utilice nicamente el n mero de pieza 33F8354 de IBM o cualquier tipo de bater a equivalente que recomiende el fabricante Si el sistema tiene un m dulo que contiene una bater a de litio sustit yalo nicamente por el mismo tipo de m dulo que ha de estar creado por el mismo fabricante La bater a contiene litio y puede explotar si el usuario no la utiliza ni la maneja de forma adecuada o si no se desprende de la misma como corresponde No realice las acciones siguientes Arrojarla al agua o sumergirla Chapter 10 Related service information 139 e Calentarla a una temperatura que supere los 100 C 2128F e Repararla o desmontarla Despr ndase de la ba
105. ls 43U 43F 52U 52F 65U 65F 65S 65P 65Y 83U 83F 83S 83P 83Y 84C 33P3277 40X12X40X CD RW Black 33P3269 40X12X40X CD RW Black 33P3273 48X24X48X CD RW Black 33P3293 48X24X48X CD RW Black 33P3289 QIQIQIQIQ 32x10x40x16x Combo Drive Black models 48U 48S 48P 48Y 33P3251 lt lt lt l lt lt FDD 3 5 1 44 MB models 11U 11F 11G 11M 12U 12F 13C 21U 21F 21G 21M 22U 22F 23A 23C 23B 23V 23H 24C 24B 24H 31U 31F 31M 41U 41F 41G 43U 43F 71G 72G 74G CTO CAU CBU CCU CDU 32M 415 41P 41D 41Y 41M 41A 41C 41B 41V 41H 44G 51U 51F 51G 52U 52F 75G CEU 25G 45G 51C 1AA 1AT 46U 465 46P 46Y 47A 47T 47B 47H 48U 485 48P 48Y 53B 53H 54M 61U 615 61P 61Y 62U 62F 625 62P 62Y 62C 63M 64A 64T 65U 65F 655 65P 65Y 81U 81F 815 81P 81Y 81G 81V 82C 82V 83U 83F 835 83P 83Y 84C 78G 79G CFU CGU 76H4091 FDD 3 5 1 44 MB model 41J 06P5291 94 Hardware Maintenance Manual Item Machine Type 8319 FRU CRU 5 HDD 40 GB EIDE models 111U 11F 11G 11M 12U 12F 19K1568 Y 13C 21U 21F 21G 21M 22U 22F 23A 23C 23B 23V 23H 24C 24B 24H 31U 31F 31M 41U 41F 41G 42U 42F 43U 43F 71G 72G 74G 14U 14F 32M 41S 41P 41D 41Y 41M 41A 41C 41B 41V 41H 41J 44G 51U 51F 51G 52U 52F 75G 25G 45G 51C 1AA 1AT 46U 465 46P 46Y 47A 47T 47B 47H 48U 485 48P 48Y 53B 53H 54M 61U 615 61P 61Y 62U 62F 625 62P 62Y 62C 63M 64A 64T 65U 65F 655 65P 65Y 81U 81F 815 81P 81Y 81G 81V 83U 83F 835 83P 83Y 78G
106. monly found errors on a fixed disk drive and is able to test up to 128 SCSI and 4 IDE drives up to 132 total drives Drive information is gathered through FDAT s enumeration of available devices and user specific configuration parameters located in the FDAT INI FDAT uses information supplied by these features to indicate specifically what devices are available for test what tests are available for the device device properties etc Modify the FDAT INI file in PC Doctor for DOS to change testing parameters FDAT consists of the following subtests and features Fixed Disk Tests Seek Tests checks the physical operation of the drive head Linear Seek Random Seek Min Max Seek Butterfly Seek Verify Tests checks the integrity of the data present on the media Linear Verify Chapter 4 Diagnostics 13 Random Verify Surface Scan Tests checks the drive media for defects Surface Scan Linear Surface Scan Aggressive this is disabled for normal customer use Surface Scan Random e SMART checks the SMART functionality for drives that support SMART Start SMART Self Test Get SMART test results Other Test Features Write Splice Repair detects and corrects Error Correction Code errors during Verify tests Auto Spin Down a gradual spin down of the drive platters to avoid damaging the media e Manufacturer Log an in depth manufacturer supported log of errors on the
107. mputers 112 Hardware Maintenance Manual Grounding requirements Electrical grounding of the computer is required for operator safety and correct system function Proper grounding of the electrical outlet can be verified by a certified electrician Safety notices multi lingual translations The caution and danger safety notices in this section are provided in the following languages English Brazilian Portuguese Chinese French German Italian Korean Spanish A A DANGER Electrical current from power telephone and communication cables is hazardous To avoid a shock hazard Do not connect or disconnect any cables or perform installation maintenance or reconfiguration of this product during an electrical storm Connect all power cords to a properly wired and grounded electrical outlet Connect to properly wired outlets any equipment that will be attached to this product When possible use one hand only to connect or disconnect signal cables Never turn on any equipment when there is evidence of fire water or structural damage Disconnect the attached power cords telecommunications systems networks and modems before you open the device covers unless instructed otherwise in the installation and configuration procedures Connect and disconnect cables as described in the following table when installing moving or opening covers on this product or attached devices To Connect To Disconnect 1 Tu
108. ne Cord model 11G 21G 41G 71G 72G 74G 415 41P 41D 41Y 44G 51G 75G 25G 45G 465 46P 46Y 485 48P 48Y 615 61P 61Y 625 62P 62Y 655 65P 65Y 81S 81P 81Y 81G 835 83P 83Y 78G 79G 14F0068 Line Cord model 41Y 46Y 48Y 61Y 62Y 65Y 81Y 83Y 36L8879 Line Cord model 41J 1838576 Line Cord models 13C 23C 23B 23H 24C 24B 24H 41C 41B 41H 51C 47B 47H 53B 53H 62C 82C 84C 02K0545 Line Cord model 11G 21G 41G 71G 72G 74G 44G 51G 75G 25G 45G 81G 78G 79G 14F0086 Line Cord model 11G 21G 23A 41G 71G 72G 74G 41A 44G 51G 75G 25G 45G 1AA 47A 64A 81G 78G 79G 14F0014 Line Cord model 11G 21G 41G 71G 72G 74G 44G 51G 75G 25G 45G 81G 78G 79G 14F0050 Chapter 8 Parts listing 101 102 Hardware Maintenance Manual Chapter 9 Additional Service Information Security features Security features in this section include the following e Passwords Vital Product Data Management Information Format MIF e Alert on LAN Passwords The following section provides information about computer hardware and software related passwords e Power on Password Administrator Password Operating System Password Power on and Administrator passwords are set in the Setup Utility program See IBM Setup Utility program on page 9 for information about running the Setup Utility Power on password A power on password denies access to the computer by an unauthorized user when the computer is
109. ng correct MAC address 5 Ensure no interrupt or I O address conflicts 6 Network adapter advise network administrator of new MAC address Dead computer See Power Supply Errors 1 Power Supply 2 System Board 3 Riser card Diskette drive in use light remains on or does not light when drive is active Diskette Drive System Board Diskette Drive Cable Riser card 5 D Flashing cursor with an otherwise blank display 1 System Board 2 Primary Hard Disk Drive 3 Hard Disk Drive Cable 4 Riser card Incorrect memory size during POST 1 Run the Memory tests 2 Memory Module 3 System Board Chapter 7 Symptom to FRU Index 75 Message Symptom FRU Action Insert a Diskette icon appears with a 1 System Board known good diagnostics diskette in the first A p 3 5 inch diskette drive 2 Diskette Drive Cable 3 Riser card 4 Network Adapter Intensity or color varies from left to right of 4 Display characters and color bars 2 System Board No power or fan not running 1 See Power Supply Errors on page 37 Non system disk or disk error type message 1 Diskette Drive ith a kn i ic di i with a known good diagnostic diskette D System Board 3 Diskette Drive Cable 4 Riser card Other display symptoms not listed above 1 Display including blank or illegible display 2 System Board Power on indicator or hard disk drive in use i Power Supply light n
110. ngs oder Rekonfigurationsarbeiten durchfiihren Ger t nur an eine Schutzkontaktsteckdose mit ordnungsgem geerdetem Schutzkontakt anschliefsen Alle angeschlossenen Ger te ebenfalls an Schutzkontaktsteckdosen mit ordnungsgem geerdetem Schutzkontakt anschlie en Signalkabel m glichst einh ndig anschlie en oder l sen Keine Ger te einschalten wenn die Gefahr einer Besch digung durch Feuer Wasser oder andere Einfl sse besteht Die Verbindung zu den angeschlossenen Netzkabeln Telekommunikationssystemen Netzwerken und Modems ist vor dem ffnen des Geh uses zu unterbrechen Es sei denn dies ist in den zugeh rigen Installations und Konfigurationsprozeduren anders angegeben Nur nach den nachfolgend aufgef hrten Anweisungen arbeiten die f r Installation Transport oder ffnen von Geh usen von Personal Computern oder angeschlossenen Einheiten gelten Kabel anschlie en Kabel l sen 1 Alle Ger te ausschalten und Netzstecker 1 Alle Ger te ausschalten ziehen 2 Zuerst Netzstecker von Steckdose l sen Zuerst alle Kabel an Einheiten 3 Signalkabel von Anschlu buchsen l sen anschlie en 4 Alle Kabel von Einheiten l sen Signalkabel an Anschlu buchsen anschlie en Netzstecker an Steckdose anschlie en Ger t einschalten A ACHTUNG Eine verbrauchte Batterie nur durch eine Batterie mit der IBM Teilenummer 33F8354 oder durch eine vom Hersteller empfohlene Batterie ersetzen
111. nnecting a diskette drive 1 Locate the cable that came with your computer or with the new drive 2 Locate the diskette drive connector on the system board See Identifying parts on the system board on page 23 3 Connect one end of the signal cable to the drive and the other to the diskette drive connector on the system board Note Make sure the twisted end of the cable is plugged into the drive ro What to do next To work with another option go to the appropriate section e To complete the installation go to Replacing the cover and connecting the cables on page 30 Installing a cable lock To help to protect against theft an optional cable lock can be installed to secure the computer to a desk table or other fixture This type of cable lock also automatically locks the computer cover to the chassis The cable lock latch on the computer accommodates the same type of cable lock used with many laptop computers Cable Locks can be ordered directly from IBM For more information see Finding options from IBM in Access IBM 28 Hardware Maintenance Manual See the following illustration for cable lock installation Changing the battery Type 6826 8317 8318 8319 computers have a special type of memory that maintains the date time and settings for built in features such as parallel port assignments configuration A battery keeps this information active when the computer is turned off
112. o TESI BES OAS Ave 4 218 kg 37 Ibs gt 32 kg 70 5 lbs gt 55 kg 121 2 lbs JAS SWE AS 0 ZO Fl AAC AA HO HE ARM 3319 AN AAMAS FA date AFS AOA BSUC SAO 0149 AA DEI 4350 US FEI ASUC GAM PE ARS NEGAR RE AA DoD ARNOSZRE ATA ME Al Solo AN Chapter 10 Related service information 137 Fe NBS PEA MAA AGO 82 kg 180 lbs 0 dE SMS S SA 0 gt 82 kg 180 Ibs 138 Hardware Maintenance Manual A A PELIGRO La corriente el ctrica de los cables telefinicos de alimentaciin y de comunicaciones es perjudicial Para evitar una descarga el ctrica No conecte ni desconecte ningun cable ni realice las operaciones de instalacifn mantenimiento o reconfiguraciin de este producto durante una tormenta Conecte cada cable de alimentaci n a una toma de alimentaci n el ctrica con conexiin a tierra y cableado correctos Conecte a tomas de alimentaciin con un cableado correcto cualquier equipo que vaya a estar conectado a este producto Si es posible utilice una sola mano cuando conecte o desconecte los cables de sent al No encienda nunca un equipo cuando haya riesgos de incendio de inundaciin o de dafios estructurales e Desconecte los cables de alimentaci n sistemas de telecomunicaciones redes y midems conectados antes de abrir las cubiertas del dispositivo a menos que se indique lo contrario en los procedimientos de insta
113. o reset the log file exceeded 089 197 XXX 1 Make sure the component that is called Microprocessor test warning out is connected and or enabled 2 Re run test 3 Component that is called out in warning statement 4 Component under test ee Lada 1 Flash the system and re test Dr a moe 2 Go to the Undetermined problems section Chapter 7 Symptom to FRU Index 53 Diagnostic Error Code FRU Action 089 199 XXX Microprocessor test failed cause unknown 1 If a component is called out make sure it is connected and or enabled 2 Go to the Undetermined problems section 3 Flash the system and re test 4 Replace component under function test 170 000 XXX 1 No action Voltage Sensor s Test Passed 170 0XX XXX Ei 1 Flash system Voltage Sensor s failure 2 System board 170 195 XXX i E 1 Information Voltage Sensor s Test aborted by user Restam he test i necessary 170 196 XXX aj ET 1 Press F3 to review the log file 2 Re start the test to reset the log file exceeded 170 197 XXX i 1 Make sure the component that is called Voltage Sensor s test warning out is connected and or enabled 2 Re run test 3 Component that is called out in warning statement 4 Component under test 170 198 XXX 1 If a component is called out make sure p Voltage Sensor s test aborted it is connected and or enabled 2 Flash the system and re test 3 Go to the Undetermined problems
114. o the customer 109 Electrical safety A CAUTION Electrical current from power telephone and communication cables can be hazardous To avoid personal injury or equipment damage disconnect the attached power cords telecommunication systems networks and modems before you open the server workstation covers unless instructed otherwise in the installation and configuration procedures Observe the following rules when working on electrical equipment Important Use only approved tools and test equipment Some hand tools have handles covered with a soft material that does not insulate you when working with live electrical currents Many customers have near their equipment rubber floor mats that contain small conductive fibers to decrease electrostatic discharges Do not use this type of mat to protect yourself from electrical shock Find the room emergency power off EPO switch disconnecting switch or electrical outlet If an electrical accident occurs you can then operate the switch or unplug the power cord quickly Do not work alone under hazardous conditions or near equipment that has hazardous voltages Disconnect all power before Performing a mechanical inspection Working near power supplies Removing or installing main units Before you start to work on the machine unplug the power cord If you cannot unplug it ask the customer to power off the wall box that supplies power to the machine and
115. oard 011 03X XXX 1 System board 011 04X XXX Serial port failure 011 195 XXX 1 Information Serial port Test aborted by user D Re start the test if necessary 011 196 XXX Serial port test halt error threshold exceeded Press F3 to review the log file Re start the test to reset the log file 011 197 XXX Serial port test warning Make sure the component that is called out is connected and or enabled Re run test Component that is called out in warning statement Component under test 011 198 XXX Serial port test aborted If a component is called out make sure it is connected and or enabled Flash the system and re test Go to the Undetermined problems section 011 199 XXX Serial port test failed cause unknown on Go to the Undetermined problems section Flash the system and re test Replace component under function test 011 2XX XXX Serial port signal failure D External serial device System board Chapter 7 Symptom to FRU Index 45 Diagnostic Error Code FRU Action 014 000 XXX 1 No action Parallel port Interface Test Passed 014 001 XXX 1 Remove external parallel device if Parallel port Presence present 2 Run setup enable port 3 System board 014 002 XXX 1 014 003 XXX Parallel port Timeout Parity error System board 014 013 XXX 1 014 014 XXX Parallel port Control Signal LoopbacR test failure System board 014 015
116. onent is called out make sure it is connected and or enabled Flash the system and re test Go to the Undetermined problems section 035 199 XXX RAID interface test failed cause unknown Go to the Undetermined problems section Flash the system and re test 3 Replace component under function test 071 000 XXX 1 No action Audio port Interface Test Passed 071 00X XXX 1 Run Setup 071 01X XXX 071 02X XXX 2 Flash the system Audio port error 3 System board 071 03X XXX Speakers Audio port failure Microphone Audio card if installed System board 071 04X XXX Audio port failure on gt Run Setup Audio card if installed System board 071 195 XXX Audio port Test aborted by user Information Re start the test if necessary 071 196 XXX Audio port test halt error threshold exceeded Press F3 to review the log file Re start the test to reset the log file Chapter 7 Symptom to FRU Index 51 Diagnostic Error Code FRU Action 071 197 XXX Audio port test warning 1 Make sure the component that is called out is connected and or enabled Re run test Component that is called out in warning statement Component under test 071 198 XXX Audio port test aborted If a component is called out make sure it is connected and or enabled Flash the system and re test Go to the Undetermined problems section 071 199 XXX Audio port test failed ca
117. ory Modules Video Adapter if installed System Board ak w 4611 4630 1 Multiport 2 Interface Board 2 Multiport 2 Adapter 4612 4613 4640 4641 1 Memory Module Package 2 Multiport 2 Adapter 4650 1 Multiport 2 Interface Cable 46XX Not listed above 1 Multiport 2 Adapter 2 Multiport 2 Interface Board 3 Memory Module 5600 1 Financial System Controller Adapter 5962 An IDE device other than hard drive configuration error 1 Run Configuration 2 CD ROM Drive 3 CD ROM Adapter 4 Zip or other ATAPI device 5 System Board 6 Riser card 62XX 1 1st Store Loop Adapter 2 Adapter Cable 63XX 1 2nd Store Loop Adapter 2 Adapter Cable 64XX 1 Network Adapter 71XX 1 Voice Adapter 74XX 1 Video Adapter if installed 76XX 1 Page Printer Adapter Chapter 7 Symptom to FRU Index 67 POST Error Code FRU Action 78XX 1 High Speed Adapter 79XX 1 3117 Adapter 80XX 1 PCMCIA Adapter 84XX 1 Speech Adapter 2 Speech Control Assembly 8601 8602 1 Pointing Device Mouse 2 System Board 8603 8604 Pointing Device Error 1 System Board 2 Pointing Device Mouse ee ta 1 Mouse oe 2 System Board 89XX 1 PC Music Adapter 2 MIDI Adapter Unit 91XX 1 Optical Drive 2 Adapter 96XX 1 SCSI Adapter 2 Any SCSI Device 3 System Board 4 Riser card 10101 10102 10104 10105 10106 10107
118. ot Integrity Services Segment Error 1 System Board 183 1 Enter the administrator password 184 1 Make sure Asset Care and Asset ID are Asset Control Antenna not detected enabled in Configuration Setup 2 RFID Antenna 3 System Board 185 1 Set configuration and reinstall the boot Corrupted boot sequence sequence 186 Security Hardware Control Logic Error 4 System Board 187 1 Clear Administration password 2 System Board 189 1 More than three password attempts were made to access the computer XX 1 System Board Not listed above 201 20X 1 Run Enhanced Diagnostics Memory Memory data error Test 2 Memory Module 3 System Board 225 1 Unsupported Memory 229 External cache test error 1 L2 Cache Memory 2 System Board 262 1 Run Setup Check System Summa POST detected a base memory or extended menu for memory Seel IBM Setup memory type error Utility program on page 9 2 Run the Extended Memory Diagnostic tests 301 Keyboard Error 1 Keyboard 2 Keyboard Cable 3 System Board 62 Hardware Maintenance Manual POST Error Code FRU Action i 1 Mouse With an 8603 error 2 Keyboard 3 Keyboard Cable 4 System Board A 1 Keyboard O B003 mon 2 Keyboard Cable 3 System Board 3XX Made 1 Reyboard Notdsteoabove 2 Keyboard Cable 3 System Board 5XX 1 Video Adapter if installed 2 System Board 601 1 Diskette Drive A 2 Diskette Drive Cable 3 System Board 4 Riser card 602
119. ot on but computer works correctly 1 2 System Board 3 LED Cables Printer problems 1 Printer Program loads from the hard disk with a known good diagnostics diskette in the first 3 5 inch diskette drive 1 Run Setup 2 Diskette Drive 3 Diskette Drive Cable 4 System Board 5 Riser card 6 Power Supply RPL computer cannot access programs from 4 Hard disk drive its own hard disk RPL computer does not RPL from server Check startup sequence 1 2 Check the network adapter LED status Serial or parallel port device failure system board port External Device Self Test OK External Device Cable System Board Es UN Serial or parallel port device failure adapter port 1 External Device Self Test OR2 2 External Device 3 Cable 4 Alternate Adapter 5 System Board Some or all keys on the keyboard do not 1 Keyboard work 2 Keyboard Cable 3 System Board 76 Hardware Maintenance Manual Undetermined problems Check the power supply voltages see Power Supply Errors on page 37 If the voltages are correct return here and continue with the following steps 1 Power off the computer 2 Remove or disconnect the following components if installed one at a time za gt OC OO 0T O j Non IBM devices External devices modem printer or mouse Any adapters Riser card Memory modules Extended video memory External Cache Externa
120. ough Real Memory Space Available ar Run Setup and verify PCI ISA configuration settings If necessary set ISA adapters to Not available to allow PCI adapters to properly configure Remove any suspect ISA adapters Rerun diagnostics PCI Adapter 1805 PCI PnP Error Adapter ROM Checksum Error aro Run Setup and verify PCI ISA configuration settings If necessary set ISA adapters to Not available to allow PCI adapters to properly configure Remove any suspect ISA adapters Rerun diagnostics PCI Adapter 180X 188X PCI configuration or resource error APG Run Setup and verify PCI ISA configuration settings If necessary set ISA adapters to Not available to allow PCI adapters to properly configure Remove any suspect ISA adapters Rerun diagnostics PCI Adapter 1962 No operating system found Press F1 to repeat boot sequence 209X 1 Diskette Drive Diskette Cable 20XX Not listed above BSC Adapter 66 Hardware Maintenance Manual POST Error Code FRU Action 21XX 1 SCSI Device 2 16 bit AT Fast SCSU adapter 3 Alternate BSC adapter 2401 2402 1 Display If screen colors change 2401 2402 If screen colors are OK 1 System Board 2 Display 2409 1 Display 2410 1 System Board 2 Display 2462 Video memory configuration error Check cable connections D Run Setup and verify video configuration settings Video Mem
121. overy CD 71P6581 Y 82 Hardware Maintenance Manual Recovery CDs Win XP Home FRU CRU DK Win XP Home Recovery CD 71P6577 Y NL Win XP Home Recovery CD 71P6601 Y AE Win XP Home Recovery CD 71P6625 Y SV Win XP Home Recovery CD 71P6569 Y HE Win XP Home Recovery CD 71P6613 Y FI Win XP Home Recovery CD 71P6589 Y NO Win XP Home Recovery CD 71P6597 Y PL Win XP Home Recovery CD 71P6617 Y PO Win XP Home Recovery CD 71P6609 Y RU Win XP Home Recovery CD 71P6637 Y HU Win XP Home Recovery CD 71P6633 Y CZ Win XP Home Recovery CD 71P6621 Y TR Win XP Home Recovery CD 71P6629 Y GK Win XP Home Recovery CD 71P6641 Y Japanese Win XP Home Recovery CD models 12J 13J 71P6066 Y 16J 32J 33J 36J 37J 23J 24J 28J 29J 2BJ A2J A3J A7J A8J AAJ 52J 53J 57J 58J 43J 44J 48J 49J Simplified Chinese Win XP Home Recovery CD 71P6084 Y Taiwan TC WinXP Home Recovery CD 71P6087 Hong Kong TC Win XP Home Recovery CD model 71P6090 Y 39B 45B Recovery CDs Win XP Pro FRU CRU US UK AP TH Win XP Pro Recovery CD models 71P6485 Y 11M 22M 31M 41M 26M A1E A5M 55M 56E 46M 47E 61M 22E FR CF Win XP Pro Recovery CD 71P6505 Y GR Win XP Pro Recovery CD 71P6493 Y IT Win XP Pro Recovery CD 71P6513 Y BR Win XP Pro Recovery CD 71P6525 Y SP LA Win XP Pro Recovery CD 71P6501 Y DK Win XP Pro Recovery CD 71P6497 Y NL Win XP Pro Recovery CD 71P652
122. powered on When a power on password is active the password prompt appears on the screen each time the computer is powered on The computer starts after the proper password is entered Removing a power on password To service a computer with an active and unknown power on password power off the computer and use the following procedure Note On some models this procedure will also remove the administrator password 1 Unplug the power cord and remove the top cover 2 Refer to Identifying parts on the system board on page 23 to find the recovery jumper 3 Move the clear CMOS BIOS recovery jumper from normal to recovery 4 Power on the computer The system senses the change in the position and erases the password Wait for the beeps Power the system off and move the jumper back to its original position 5 Remind the user to enter a new password when service is complete Administrator password The administrator password is used to restrict access to the Configuration Setup Utility program If the administrator password is activated and you do not enter the administrator password the configuration can be viewed but not changed Administrator password control The Administrator password is set in the Setup Configuration Refer to IBM Setup Utility program on page 9 Copyright IBM Corp 2001 103 Operating system password An operating system password is very similar to a power on password and denies
123. r LED all models 49P3708 Y Mouse PS 2 2 button black models 11U 11F 11G 24P0383 X 11M 12U 12F 13C 21U 21F 21G 21M 22U 22F 23A 23C 23B 23V 23H 24C 24B 24H 31U 31F 31M 41U 41F 41G 42U 42F 43U 43F 71G 72G 74G CAU CBU CCU CDU 14U 14F 32M 41S 41P 41D 41Y 41M 41A 41C 41B 41V 41H 41J 44G 51U 51F 51G 52U 52F 75G CEU 25G 45G 51C 1AA 1AT 46U 46S 46P 46Y 47A 47T 47B 47H 48U 48S 48P 48Y 53B 53H 54M 61U 61S 61P 61Y 62U 62F 62S 62P 62Y 62C 63M 64A 64T 65U 65F 65S 65P 65Y 81U 81F 81S 81P 81Y 81G 81V 82C 82V 83U 83F 83S 83P 83Y 84C 78G 79G CFU CGU Mouse scrollpoint II black 24P0485 Y Recovery CDs Win2K FRU CRU US UK AP TH Win2000 Recovery CD models 25G 71P6405 Y 45G 46U 61U FR CF Win2000 Recovery CD models 25G 45G 71P6425 Y GR Win2000 Recovery CD models 25G 45G 71P6413 Y IT Win2000 Recovery CD models 25G 456 71P6433 Y BR Win2000 Recovery CD models 46P 61P 71P6445 Y SP LA Win2000 Recovery CD models 25G 45G 465 71P6421 Y 46Y 615 61Y DK Win2000 Recovery CD models 25G 45G 71P6417 Y 96 Hardware Maintenance Manual Recovery CDs Win2K FRU CRU NL Win2000 Recovery CD models 25G 45G 71P6441 Y AE Win2000 Recovery CD models 25G 45G 71P6465 Y SV Win2000 Recovery CD models 25G 45G 71P6409 Y HE Win2000 Recovery CD models 25G 45G 71P6453 Y FI Win2000 Recovery CD models 25G 45G 71P6429 Y NO Win2000 Recovery CD models
124. rn everything OFF 1 Turn everything OFF 2 First attach all cables to devices 2 First remove power cords from outlet 3 Attach signal cables to connectors 3 Remove signal cables from connectors 4 Attach power cords to outlet 4 Remove all cables from devices 5 Turn device ON A Chapter 10 Related service information 113 CAUTION When replacing the lithium battery use only IBM Part Number 33F8354 or an equivalent type battery recommended by the manufacturer If your system has a module containing a lithium battery replace it only with the same module type made by the same manufacturer The battery contains lithium and can explode if not properly used handled or disposed of Do not e Throw or immerse into water Heat to more than 100 C 212 F Repair or disassemble Dispose of the battery as required by local ordinances or regulations A CAUTION When laser products such as CD ROMs DVD ROM drives fiber optic devices or transmitters are installed note the following Do not remove the covers Removing the covers of the laser product could result in exposure to hazardous laser radiation There are no serviceable parts inside the device e Use of controls or adjustments or performance of procedures other than those specified herein might result in hazardous radiation exposure A DANGER Some laser products contain an embedded Class 3A or Class 3B laser diode Note the following Laser
125. ror symptoms in the first part of this index Check the hard disk drive jumper settings before you replace a hard disk drive Hard disk drive boot error A hard disk drive boot error error codes 1962 and 1999030X can have the following causes Error FRU Action The start up drive is not in the boot Check the configuration and ensure the sequence in configuration start up drive is in the boot sequence No operating system installed on the boot Install an operating system on the boot drive drive The boot sector on the start up drive is The drive must be formatted do the corrupted following 1 Attempt to access and recover back up the failing hard disk drive 2 Using the operating systems programs format the hard disk drive The drive is defective Replace the hard disk drive Power Supply Errors If the power on indicator is not on the power supply fan is not running or the computer will not power off use the following procedures Check Verify FRU Action Check the following for proper installation Reseat Power Cord On Off Switch connector On Off Switch Power Supply connector System Board Power Supply connectors Microprocessor s connection Check the power on switch for continuity Power Cord O Copyright IBM Corp 2001 37 Check Verify FRU Action Check the power on switch for continuity Power on Switch 38 H
126. ructions on the screen to complete the flash BIOS VPD update procedure Flash recovery boot block jumper Attention If an interruption occurs during a Flash BIOS upgrade the BIOS might be left in an unusable state The Boot Block jumper enables you to restart the system and recover the BIOS To perform a Flash BIOS recovery using the recovery jumper use the following procedure 1 Power off the computer and remove the cover 2 Move the system board recovery jumper to the clear position Refer to Identifying parts on the system board on page 23 or the label inside the computer for more information Place the cover back on the system Place the BIOS flash recovery diskette in the floppy disk drive Restore power to the system by plugging in the power cord ou pm During the recovery process there will be a sequence of short beeps This sequence of beeps will be followed by a single long beep and then silence from the system speaker During this process there will be no video After the last long beep hold the power button in for approximately ten seconds to turn the system off 7 Remove the power cord and cover Chapter 9 Additional Service Information 105 8 Return the boot block recovery jumper to its original position and replace the cover 9 Connect the power cord back to the system and power the system on When the system POST tests it will report several POST errors These errors can be
127. rvice The evaluation and verification of operation in conjunction with other products except those expressly designated by IBM are the responsibility of the user Chapter 10 Related service information 143 Trademarks The following terms are trademarks of the IBM Corporation in the United States other countries or both Alert on LAN OS 2 Warp EtherJet ServeRAID e business logo ServerGuide HelpCenter ServerProven HelpWare TechConnect IBM Tivoli OS 2 Update Connector NetView Wake on LAN NetVista Lotus and Domino are trademarks of Lotus Development Corporation in the United States other countries or both Intel and Celeron are registered trademarks of Intel Corporation Microsoft Windows and Windows NT are trademarks of Microsoft Corporation in the United States other countries or both UNIX is a registered trademark of The Open Group in the United States and other countries Java and all Java based trademarks and logos are trademarks or registered trademarks of Sun Microsystems Inc in the United States other countries or both Other company product and service names may be trademarks or service marks of others 144 Hardware Maintenance Manual Part Number 59P7580 Printed in U S A 1P P N 59P7580
128. s To access some components on the system board such as memory the battery and the Clear CMOS BIOS recovery jumper it may be necessary to slide the diskette and CD drive tray outward to the front of the computer To access system board components or drives 1 Turn off the computer 2 Remove the cover See Removing the cover on page 19 3 Remove the screw securing the drive tray to the riser card support 4 Press in on the drive tray buttons at each side as shown and slide tray forward to access drives Notes a It may be necessary to disconnect some cables attached to the drives to allow the drive tray to slide out far enough to access some system board components To remove the drive tray completely disconnect all the cables attached to the diskette and CD drives b Make sure you note the location of any cables that you disconnect from the drives 5 Slide the drive tray to the front just far enough to access the necessary system board component 6 If any PCI adapters are installed remove the PCI riser and adapter cards Do not remove any adapters from the riser card 22 Hardware Maintenance Manual Identifying parts on the system board The system board sometimes called the planar or motherboard is the main circuit board in the computer It provides basic computer functions and supports a variety of devices that are IBM installed or that can be installed later The following illustration shows th
129. s beep System Board Repeating short beeps 58 Hardware Maintenance Manual Keyboard stuck key Keyboard Cable System Board No beep symptoms Symptom Error FRU Action No beep during POST but computer works 4 System Board correctly No beep during POST 1 See Undetermined problems on page System Board Memory Module Any Adapter or Device Riser Card Power Cord NOR D Power Supply Chapter 7 Symptom to FRU Index 59 POST error codes Each time you power on the system it performs a series of tests that check the operation of the system and some options This series of tests is called the Power On Self Test or POST POST does the following operations Checks some basic system board operations Checks the memory operation Starts the video operation Verifies that the diskette drive is working Verifies that the hard disk drive is working If the POST finishes without detecting any problems a single beep sounds and the first screen of the operating system or application program appears Note Type 6826 8317 8318 and 8319 computers default to come up quiet no beep and no memory count and checkpoint code display when no errors are detected by POST To enable beep and memory count and checkpoint code display when a successful POST occurs do the following 1 Select Start Options in the Configuration Setup Utility program see IBM Setup Utilit
130. s cordons t l phoniques et d alimentation peut tre dangereux Pour viter tout risque de choc lectrique Ne manipulez aucun cable et n effectuez aucune op ration d installation d entretien ou de reconfiguration de ce produit au cours d un orage Branchez tous les cordons d alimentation sur un socle de prise de courant correctement cabl et mis a la terre e Branchez sur des socles de prise de courant correctement c bl s tout quipement connect a ce produit e Lorsque cela est possible n utilisez qu une seule main pour connecter ou d connecter les cables d interface Ne mettez jamais un quipement sous tension en cas d incendie ou d inondation ou en pr sence de dommages mat riels Avant de retirer les carters de l unit mettez celle ci hors tension et d connectez ses cordons d alimentation ainsi que les cables qui la relient aux r seaux aux syst mes de t l communication et aux modems sauf instruction contraire mentionn e dans les proc dures d installation et de configuration e Lorsque vous installez ou que vous d placez le pr sent produit ou des p riph riques qui lui sont raccord s reportez vous aux instructions ci dessous pour connecter et d connecter les diff rents cordons Connexion D connexion 1 Mettez les unit s hors tension 1 Mettez les unit s hors tension 2 Commencez par brancher tous les 2 D branchez les cordons d alimentation cordons sur les unit
131. ser respectez les consignes de r glage et d utilisation des commandes ainsi que les proc dures d crites dans le pr sent document DANGER Certains produits laser contiennent une diode laser de classe 3A ou 3B Prenez connaissance des informations suivantes Rayonnement laser lorsque le carter est ouvert vitez de regarder fixement le faisceau ou de l observer l aide d instruments optiques vitez une exposition directe au rayon a amp 218 kg 37 Ibs 232 kg 70 5 lbs gt 55 kg 121 2 lbs ATTENTION Faites vous aider pour soulever ce produit A A ATTENTION Le bouton de mise sous tension hors tension de l unit et l interrupteur d alimentation du bloc d alimentation ne coupent pas l arriv e de courant lectrique l int rieur de la machine Il se peut que votre unit dispose de plusieurs cordons d alimentation Pour isoler totalement l unit du r seau lectrique d branchez tous les cordons d alimentation des socles de prise de 128 Hardware Maintenance Manual courant ne 1 09 ee A ATTENTION Ne posez pas d objet dont le poids d passe 82 kg sur les unit s mont es en armoire Chapter 10 Related service information 129 A A VORSICHT Elektrische Spannungen von Netz Telefon und Daten bertragungsleitungen sind gefahrlich Aus Sicherheitsgriinden Bei Gewitter an diesem Ger t keine Kabel anschliefsen oder l sen Ferner keine Installations Wartu
132. st halt error threshold 2 R h he loe fil exceeded Re start the test to reset the log file 030 197 XXX I 1 Make sure the component that is called SCSI interface test warning out is connected and or enabled 2 Re run test 3 Component that is called out in warning statement 4 Component under test 030 198 XXX 1 If a component is called out make sure SCSI interface test aborted it is connected and or enabled 2 Flash the system and re test 3 Go to the Undetermined problems section 030 199 XXX 1 Go to the Undetermined problems SCSI interface test failed cause unknown section 2 Flash the system and re test 3 Replace component under function test 035 000 XXX RAID interface Test Passed No action 50 Hardware Maintenance Manual Diagnostic Error Code FRU Action 035 0XX XXX RAID interface Failure 5 D RAID signal cable RAID device RAID adapter card if installed System board 035 195 XXX RAID interface Test aborted by user 035 196 XXX RAID interface test halt error threshold exceeded Information Re start the test if necessary Press F3 to review the log file Re start the test to reset the log file 035 197 XXX RAID interface test warning 035 198 XXX RAID interface test aborted Make sure the component that is called out is connected and or enabled Re run test Component that is called out in warning statement Component under test If a comp
133. terfa siguiendo los requisitos que exija el reglamento o la legislaciin local A PRECAUCION Cuando instale productos laser como por ejemplo CD ROM unidades DVD dispositivos de fibra iptica o transmisores tenga en cuenta las advertencias siguientes No retire las cubiertas Si retira las cubiertas del producto l ser puede quedar expuesto a radiaci n l ser perjudicial Dentro del dispositivo no existe ninguna pieza que requiera mantenimiento El uso de controles o ajustes o la realizaci n de procedimientos que no sean los que se han especificado aqu pueden dar como resultado una exposiciin perjudicial a las radiaciones A PELIGRO Algunos productos l ser contienen un diodo de l ser incorporado de Clase 3A o de Clase 3B Tenga en cuenta la advertencia siguiente Cuando se abre hay radiaciin laser No mire fijamente el rayo ni lleve a cabo ningun examen directamente con instrumentos fpticos evite la exposiciin directa al rayo A CELL 218 kg 232 kg 255 kg PRECAUCION Tome medidas de seguridad al levantar el producto A A PRECAUCION 140 Hardware Maintenance Manual El botin de control de alimentaciin del dispositivo y el interruptor de alimentaciin de la fuente de alimentacifn no apagan la corriente el ctrica suministrada al dispositivo Es posible tambi n que el dispositivo tenga mas de un cable de alimentaciin Para eliminar la corriente el ctrica del dispositivo asegurese de descon
134. the Undetermined problems section 2 Flash the system and re test 3 Replace component under function test 018 000 XXX PCI Card Test Passed 1 No action Chapter 7 Symptom to FRU Index 47 Diagnostic Error Code FRU Action 018 0XX XXX 1 Riser card if installed PCI Card Failure 2 System board 018 195 XXX 1 PCI card PCI Card Test aborted by user 2 Information 3 Re start the test if necessary 018 196 XXX 1 Press F3 to review the log file PCI Card test halt error threshold exceeded 2 Re st rt the test to reset the log fik 018 197 XXX 1 Make sure the component that is called PCI Card test warning out is connected and or enabled 2 Re run test 3 Component that is called out in warning statement 4 Component under test 018 198 XXX 1 Make sure the component that is called PCI Card test aborted out is connected and or enabled 2 Flash the system and re test 3 Go to the Undetermined problems section 018 199 XXX 1 Go to the Undetermined problems PCI Card test failed cause unknown section 2 Flash the system and re test 3 Replace component under function test 018 250 XXX 1 PCI card POL 2 Riser card if installed 3 System board 020 000 XXX 1 No action PCI Interface Test Passed 020 0XX XXX 1 PCI card POL ero 2 Riser card if installed 3 System board 020 195 XXX 1 Information FEL Test aborted by user 2 Re start the test if necessary 020 196 XXX 1 Press
135. there is a difference in charge between objects Protect against ESD damage by equalizing the charge so that the machine the part the work mat and the person handling the part are all at the same charge Notes 1 Use product specific ESD procedures when they exceed the requirements noted here Make sure that the ESD protective devices you use have been certified ISO 9000 as fully effective When handling ESD sensitive parts Keep the parts in protective packages until they are inserted into the product Avoid contact with other people Wear a grounded wrist strap against your skin to eliminate static on your body Prevent the part from touching your clothing Most clothing is insulative and retains a charge even when you are wearing a wrist strap Use the black side of a grounded work mat to provide a static free work surface The mat is especially useful when handling ESD sensitive devices Select a grounding system such as those listed below to provide protection that meets the specific service requirement Note The use of a grounding system is desirable but not required to protect against ESD damage Attach the ESD ground clip to any frame ground ground braid or green wire ground Use an ESD common ground or reference point when working on a double insulated or battery operated system You can use coax or connector outside shells on these systems Use the round ground prong of the ac plug on ac operated co
136. time Interface Coprocessor Portmaster Adapter A 70 Hardware Maintenance Manual POST Error Code FRU Action 143XX 1 Japanese Display Adapter 2 System Board 3 Riser card 14710 14711 System Board Video Adapter Adapter Video Memory 148XX Video Adapter 14901 14902 1491X 14922 5 D Video Adapter if installed System Board Riser card Display any type 14932 External Display Video Adapter 161XX FaxConcentrator Adapter 164XX 120 MB Internal Tape Drive Diskette Cable System Board Riser card 16500 6157 Tape Attachment Adapter 16520 16540 6157 Streaming Tape Drive 6157 Tape Attachment Adapter 166XX 167XX Token Ring Adapter System Board Riser card 18001 to 18029 Wizard Adapter Wizard Adapter Memory 18031 to 18039 Wizard Adapter Cable 185XXXX on DBCS Japanese Display Adapter A System Board Riser card 20001 to 20003 Image Adapter A Image I Adapter A Memory Module DRAM VRAM 20004 Memory Module DRAM VRAM Image Adapter A Image I Adapter A 20005 to 20010 Image Adapter A Image I Adapter A Memory Module DRAM VRAM Chapter 7 Symptom to FRU Index 71 POST Error Code FRU Action di d ai 1 Image Adapter A t list un 2 Image I Adapter A 3 Memory Module DRAM VRAM 4 System Board 5 Riser card 20101 to 20103 1
137. use unknown Go to the Undetermined problems section Flash the system and re test Replace component under function test 071 25X XXX 1 Speakers Audio port failure 2 Audio card if installed 3 System board 080 000 XXX 1 No action Game Port interface Test Passed 080 XXX XXX Game Port interface Error Remove the game port device and re test the system 080 195 XXX Game Port interface Test aborted by user N a Information Re start the test if necessary 080 196 XXX Game Port interface test halt error threshold exceeded Press F3 to review the log file 2 Re start the test to reset the log file 080 197 XXX Game Port interface test warning Make sure the component that is called out is connected and or enabled Re run test Component that is called out in warning statement Component under test 080 198 XXX Game Port interface test aborted If a component is called out make sure it is connected and or enabled Flash the system and re test Go to the Undetermined problems section 080 199 XXX Game Port interface test failed cause unknown Go to the Undetermined problems section 2 Flash the system and re test 3 Replace component under function test 086 000 XXX 1 No action Mouse Port interface Test Passed 086 001 XXX Mouse Mouse Port interface Presence System board 52 Hardware Maintenance Manual Diagnostic Error Code
138. wer extension cables power surges and missing safety grounds Do not touch live electrical circuits with the reflective surface of a plastic dental mirror The surface is conductive such touching can cause personal injury and machine damage Do not service the following parts with the power on when they are removed from their normal operating places in a machine Power supply units Pumps Blowers and fans Motor generators and similar units This practice ensures correct grounding of the units If an electrical accident occurs Use caution do not become a victim yourself Switch off power Send another person to get medical aid Safety inspection guide The intent of this inspection guide is to assist you in identifying potentially unsafe conditions on these products Each machine as it was designed and built had required safety items installed to protect users and service personnel from injury This guide addresses only those items However good judgment should be used to identify potential safety hazards due to attachment of non IBM features or options not covered by this inspection guide If any unsafe conditions are present you must determine how serious the apparent hazard could be and whether you can continue without first correcting the problem Consider these conditions and the safety hazards they present Electrical hazards especially primary power primary voltage on the frame can c
139. wing steps Performs all the steps in Quick Erase Provides a DOS utility that writes random data to all sectors of the hard drive e Provide an estimate of time to completion along with a visual representation of completion status e Provides messages that warn the user about non recoverable process Important Make sure that all data is backed up before using the Quick or Full Erase functions To select the Quick Erase or Full Erase Hard Drive utility use the following procedure 1 Select the UTILITY option on the toolbar and press Enter 2 Select either the QUICK ERASE or FULL ERASE HARD DISK option and follow the instructions Viewing the test log Errors reported by the diagnostic test will be displayed by the program as a failed test To view details of a failure or to view a list of test results use the following procedure from any test category screen Press F3 to activate the log file Press F3 again to save the file to diskette or F2 to print the file 16 Hardware Maintenance Manual Chapter 5 Installing Options This section contains information on adding or replacing customer options Installing external options This section shows the various external connectors on the computer to which external options may be attached When adding an external option use the information in this section to identify the required connector and then use the instructions that come with the option to make the
140. y program on page 9 2 Set Power On Self Test to Enhanced If the POST detects a problem an error message appears on the screen A single problem can cause several error messages to appear When you correct the cause of the first error message the other error messages probably will not appear on the screen the next time you turn on the system In the following index X can represent any number POST Error Code FRU Action 000 1 SCSI Adapter not enabled Verify adapter device and Bus Master fields are enabled in PCI configuration program See documentation shipped with computer 02X 1 SCSI Adapter ER EN 1 SCSI Cable ec terminator installation 2 SCSI Terminator 3 SCSI Device 4 SCSI Adapter 101 1 System Board System board interrupt failure 102 1 System Board System board timer error 106 1 System Board 110 1 Memory Module System board memory parity error 2 System Board 60 Hardware Maintenance Manual POST Error Code FRU Action A ian 1 Reseat adapters O channel parity error Anale 3 Riser card 4 System Board 114 1 Adapter Memory Adapter ROM error 2 System Board 3 Riser card E 1 Processor ternal cache test error a 12 Cache Memory 3 System Board 135 Fan failure Fan System board 151 System board failure 161 Bad CMOS battery System Board Run Setup CMOS Backup Battery see information on page 109 System
141. ype 8319 FRU CRU CD ROM Drive 48X Black models 11U 11F 11G 11M 12U 12F 13C 21U 21F 21G 21M 22U 22F 23A 23C 23B 23V 23H 24C 24B 24H 31U 31F 31M 41U 41F 41G 71G 72G 74G 32M 41S 41P 41D 41Y 41M 41A 41C 41B 41V 41H 41 44G 51U 51F 51G 75G 25G 45G 51C 1AA 1AT 46U 46S 46P 46Y 47A 47T 47B 47H 53B 53H 54M 61U 61S 61P 61Y 62U 62F 62S 62P 62Y 62C 63M 64A 64T 81U 81F 81S 81P 81Y 81G 81V 82C 82V 78G 79G 33P3207 CD ROM Drive 48X Black models 11U 11F 11G 11M 12U 12F 13C 21U 21F 21G 21M 22U 22F 23A 23C 23B 23V 23H 24C 24B 24H 31U 31F 31M 41U 41F 41G 71G 72G 74G 32M 41S 41P 41D 41Y 41M 41A 41C 41B 41V 41H 41J 44G 51U 51F 51G 75G 25G 45G 51C 1AA 1AT 46U 46S 46P 46Y 47A 47T 47B 47H 53B 53H 54M 61U 61S 61P 61Y 62U 62F 62S 62P 62Y 62C 63M 64A 64T 81U 81F 81S 81P 81Y 81G 81V 82C 82V 78G 79G 33P3211 CD ROM Drive 48X Black models 11U 11F 11G 11M 12U 12F 13C 21U 21F 21G 21M 22U 22F 23A 23C 23B 23V 23H 24C 24B 24H 31U 31F 31M 41U 41F 41G 71G 72G 74G 32M 41S 41P 41D 41Y 41M 41A 41C 41B 41V 41H 41J 44G 51U 51F 51G 75G 25G 45G 51C 1AA 1AT 46U 46S 46P 46Y 47A 47T 47B 47H 53B 53H 54M 61U 61S 61P 61Y 62U 62F 62S 62P 62Y 62C 63M 64A 64T 81U 81F 81S 81P 81Y 81G 81V 82C 82V 78G 79G 33P3215 DVD ROM 16X 48X Black models 43U 43F 52U 52F 65U 65F 65S 65P 65Y 83U 83F 83S 83P 83Y 84C 33P3259 DVD ROM 16X 48X Black models 43U 43F 52U 52F 65U 65F 65S 65P 65Y 83U 83F 83S 83P 83Y 84C 33P3281 DVD ROM 16X 48X Black mode
142. ystem Board 1 2 2 3 ROM BIOS check error 1 System Board 1 2 1 Programmable Interval Timer failed 1 System Board 1 2 2 DMA Initialization failed 1 System Board 1 2 3 DMA page register write read failed 1 System Board 1 2 4 RAM refresh verification failed 1 DIMM 2 System Board 1 3 3 1 1st 64K RAM test failed 1 3 2 1st 64K RAM parity test failed 1 DIMM 2 System Board 1 DIMM 2 Processor 3 System Board 2 2 3 1 Interrupt vector loading test failed 1 System Board 2 1 1 Secondary DMA register failed 1 System Board 2 1 2 Primary DMA register failed 1 System Board 2 1 3 Primary interrupt mask register failed 1 System Board 2 1 4 Secondary interrupt mask register failed 1 System Board 2 2 1 Interrupt vector loading failed 1 System Board CMOS power failure and checksum checks failed 1 3 1 3 Keyboard controller failed 1 System Board 2 Keyboard 2 2 3 1 Battery 2 System Board Chapter 7 Symptom to FRU Index 57 Beep Symptom FRU Action 2 2 4 CMOS configuration info validation 1 Battery failed 2 System Board 2 3 1 Screen initialization failed Jumper on J28 System Board 2 3 2 Screen memory failed System Board 2 3 3 Screen retrace failed System Board 1 2 Search for video ROM failed System Board All other beep code sequences System Board Continuou

IBM Hardware Maintenance Manual Types 6826 8317 8318 8319

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