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AVAYA 1692 IP Conference Phone user manual

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1. No icon The call appearance is not in use Active Indicates the line is in use Ringing Indicates an incoming call is arriving on this line Soft Hold Indicates this line s call was put on hold pending a conference or transfer On Hold Indicates a call is on hold on this line Hookswitch state Indicates whether the phone is on hook or off hook KILL 1692 IP Conference Phone User s Guide July 2009 11 Chapter 1 Introducing Your Avaya 1692 IP Conference Phone Extension Microphones The phone provides complete coverage for a 20 foot 6 1 meters by 20 foot 6 1 meters conference room For larger conference rooms you can add two extension microphones The additional microphones provide coverage for conference rooms up to 20 feet 6 1 meters by 30 feet 9 1 meters Each extension microphone has a mute key and indicator which affects the mute status of the entire phone and both extension microphones For best performance place the extension microphones at least three feet away from the phone The microphone grille must face away from the main unit 12 1692 IP Conference Phone User s Guide July 2009 Chapter 2 Using Your Avaya 1692 IP Conference Phone Introduction This chapter shows you how to make and receive calls and how to use the 1692 IP Conference Phone s call handling features General Notes on Use of the 1692 IP Conference Phone The 1692 IP Conference Phone is a
2. 1 Press the Mute key 2 Using the dial pad press the following keys in sequence 73738 The display shows the message Reset values no yes 3 Press asterisk or press the pound key If you want to Then Restart the phone without Press the asterisk key resetting any assigned The display prompts values Restart phone no yes Reset the phone to any Press the pound key previously assigned The display prompts Are programmed values you sure no yes Use this option only if your If you select yes the phone has programmed display shows the static values message Resetting values while your conference phone resets its programmed values such as the IP address to its default values and reestablishes the connection to the server Note Restarting the phone can take a few minutes If the reset procedure cannot be performed or does not solve the problem and your system administrator approves the phone can be power cycled To power cycle the phone e Unplug the phone and then plug it back in The phone reconnects and reinitializes Note It might take a few minutes before you can use the phone again 26 1692 IP Conference Phone User s Guide July 2009 Index A L Audience for this guide 5 Logging off the phone 19 C M Call appearances selecting 16 Ma
3. Certain software programs or portions thereof included in the Product may contain software distributed under third party agreements Third Party Components which may contain terms that expand or limit rights to use certain portions of the Product Third Party Terms Information identifying Third Party Components and the Third Party Terms that apply to them is available on the Avaya Support Web site http support avaya com ThirdPartyLicense Preventing toll fraud Toll fraud is the unauthorized use of your telecommunications system by an unauthorized party for example a person who is not a corporate employee agent subcontractor or is not working on your company s behalf Be aware that there can be a risk of toll fraud associated with your system and that if toll fraud occurs it can result in substantial additional charges for your telecommunications services Avaya fraud intervention If you suspect that you are being victimized by toll fraud and you need technical assistance or support call Technical Service Center Toll Fraud Intervention Hotline at 1 800 643 2353 for the United States and Canada For additional support telephone numbers see the Avaya Support Web site http support avaya com Suspected security vulnerabilities with Avaya Products should be reported to Avaya by sending mail to securityalerts avaya com Trademarks All other trademarks are the property of their respective owners Downloading
4. This chapter describes how to use the main menu to set phone options such as ring tone and display contrast and view phone information Accessing the Main Menu To access the main menu press the Menu key From the main menu the following options display e Personal Ringing allows you to select one of five ring tones for your phone e Contrast Control allows you to adjust the phone s display area contrast level e System Information displays phone and network settings Note From the main menu you can also log off the phone Before you log off the phone or for more information about logging off see your system administrator Use the Up Down Scroll keys and the Select key to highlight and select the menu item you want Updating the Ring Tone Your phone has five ring tones You can preview each tone and select the one you prefer To update your phone s ring tone 1 Press the Menu key 2 To select the Personal Ringing option press the Select key 1692 IP Conference Phone User s Guide July 2009 19 Chapter 3 Avaya 1692 IP Conference Phone Options Use the Up Down Scroll keys to select a ring pattern and then press the Select key or the Save soft key To listen to a ring pattern press the Listen soft key To exit and save your selection press the Exit soft key To return to the idle screen press the Exit key Setting the Display Contrast Your phone s display contrast has 30 levels The default contrast
5. 1692 IP Describes all call related information such as Conference Phone initiating calls conferencing and transferring calls Chapter 3 Avaya 1692 IP Conference Phone Describes how to set or view the phones Options options Chapter 4 Managing and Troubleshooting Describes how to test your phone s basic Your Avaya 1692 IP Conference Phone operation and provides basic troubleshooting actions if you experience problems Conventions Used This guide uses the following textual symbolic and typographic conventions to help you interpret information Typographic Conventions This guide uses the following typographic conventions Document Blue underlined type indicates a section or sub section in this document containing additional information about a topic Document Italic type enclosed in quotes indicates a reference to an external document or a specific chapter section of an external document italics Italic type indicates the result of an action you take or a system response in step by step procedures Conference In step by step procedures words shown in bold represent a single phone key that should be pressed selected 6 1692 IP Conference Phone User s Guide July 2009 Related Documents Related Documents This guide and other related documentation is available online at the following URL http Awww avaya com support For information related to installing an IP Telephone
6. level is 12 To update the contrast level 1 2 3 Press the Menu key Use the Up Down Scroll keys to select Contrast Control and then press the Select key To brighten the contrast press the Up Scroll key To dim the contrast press the Down Scroll key To save your selection press the Save soft key To exit the contrast control without saving any changes press the Cancel soft key To return to the idle screen press the Exit key Accessing System Information 20 A list of phone and network information is available You usually do not need to view this information However your system administrator might ask you to report certain values from this screen if a problem occurs Note You can view system information but you cannot change it To view system information 1 2 Press the Menu key Use the Up Down Scroll keys to select System Information and then press the Select key Use the Up Down Scroll keys to scroll through the list of settings 1692 IP Conference Phone User s Guide July 2009 Accessing System Information Note Up and down arrow symbols display on the screen next to the Up Down Scroll keys Arrow symbols only display when there are more items to view above or below the current display 4 To return to the idle screen press the Exit key 1692 IP Conference Phone User s Guide July 2009 21 Chapter 3 Avaya 1692 IP Conference Phone Options 22 1692 IP Conference Phone User
7. person but they cannot hear you To turn off Mute press the Mute key again Transferring Calls To transfer a call 1 During a call press the Transfer soft key you might have to press the More soft key first if Transfer is not visible The call is placed on hold Dial the number to which you want to transfer the call 3 When you hear ringing press the Transfer soft key again To cancel the transfer use the Up Down Scroll keys to select the call to be transferred and then press the Select key Note You can automatically transfer a call without completing step 3 After you complete step 1 press the Transfer soft key Then complete step 2 The call automatically transfers to the number you specified 1692 IP Conference Phone User s Guide July 2009 15 Chapter 2 Using Your Avaya 1692 IP Conference Phone Dropping Calls To drop a Call e During acall press the Drop soft key you might have to press the More soft key first if Drop is not visible The current call is terminated You receive a dial tone so you can start another call Note While on a locally initiated conference call the Drop soft key disconnects the last person added to the call Selecting Call Appearances The phone supports a minimum of three call appearances with one line of display reserved for each call appearance Depending on how your system administrator configures the phone the phone may support up to ten call appeara
8. s Guide July 2009 Chapter 4 Managing and Troubleshooting Your Avaya 1692 IP Conference Phone Introduction The 1692 IP Conference Phone is relatively trouble free This chapter provides helpful information for e Interpreting the different ringer tones you hear e Basic troubleshooting including common problems and suggested resolutions e Resetting or power cycling your phone when basic troubleshooting does not resolve a problem For all other 1692 IP Conference Phone questions or problems contact your system administrator Interpreting Ringer Tones As you become more familiar with the phone tones you hear in response to incoming calls become more easily recognized The following table provides an overview of the tones Check with your system administrator to verify that the descriptions are accurate for your system Ringing Tones accompany an incoming call Feedback Tones are those that you hear through the speaker Tones Meaning Ringing Continuously Incoming call A call is being redirected from your phone to another because Send All Calls or Call Forwarding All Calls is active Low pitched rapid tone repeated 60 times per minute signifying the number dialed is in use 1692 IP Conference Phone User s Guide July 2009 23 Chapter 4 Managing and Troubleshooting Your Avaya 1692 IP Conference Phone Tones Meaning Call Waiting Ringback Tone A ringback tone
9. see the Avaya one X Deskphone Value Edition 1600 Series IP Telephones Installation and Maintenance Guide Document Number 16 601438 For information related to maintaining an IP Telephone System on a Local Area Network see the Avaya one X Deskphone Value Edition 1600 Series IP Telephones Administrator Guide Document Number 16 601443 Standard telephone features are described in Chapter 21 Telephony in the Overview for Avaya Communication Manager Document Number 03 300468 1692 IP Conference Phone User s Guide July 2009 7 About This Guide 8 1692 IP Conference Phone User s Guide July 2009 Chapter 1 Introducing Your Avaya 1692 IP Conference Phone Introduction This chapter introduces you to the layout of the 1692 IP Conference Phone It provides a description of each key and other phone characteristics The Avaya 1692 IP Conference Phone The phone has an LCD a speaker three sensitive microphones and a minimum of three call appearances Depending on how your system administrator configures the phone the phone may support up to ten call appearances 1692 IP Conference Phone User s Guide July 2009 9 Chapter 1 Introducing Your Avaya 1692 IP Conference Phone Figure 1 Phone Components Component Description 1 Select Key Select a highlighted item from a menu or list 2 Up Down Access call appearances or scroll through displayed menus or lists Scroll Keys 3 Up
10. AVAYA 1692 IP Conference Phone Release 1 0 User s Guide 1725 15649 001 Rev A 16 603398 Issue 1 July 2009 2009 Avaya Inc All Rights Reserved Notice While reasonable efforts were made to ensure that the information in this document was complete and accurate at the time of printing Avaya Inc can assume no liability for any errors Changes and corrections to the information in this document might be incorporated in future releases Note Using a cell mobile or GSM phone or a two way radio in close proximity to an Avaya IP telephone might cause interference Documentation disclaimer Avaya Inc is not responsible for any modifications additions or deletions to the original published version of this documentation unless such modifications additions or deletions were performed by Avaya Customer and or End User agree to indemnify and hold harmless Avaya Avaya s agents servants and employees against all claims lawsuits demands and judgments arising out of or in connection with subsequent modifications additions or deletions to this documentation to the extent made by the Customer or End User Link disclaimer Avaya Inc is not responsible for the contents or reliability of any linked Web sites referenced elsewhere within this documentation and Avaya does not necessarily endorse the products services or information described or offered within them We cannot guarantee that these links will work all the tim
11. Down Volume Adjust the speaker or alert volume Keys 4 Mute Key Turn muting on or off 5 Dialing Keypad Enter numbers or characters 6 Redial Key Automatically redial the last dialed number 7 Call Key Obtain a dial tone answer an incoming call or hang up a call 8 Soft Keys Select the context dependent functions displayed on the LCD 10 1692 IP Conference Phone User s Guide July 2009 The Avaya 1692 IP Conference Phone Component Description 9 Exit Key Return to the normal display from a menu or a list 10 Menu Key Access ringer and contrast settings system information or allows you to log off 11 Graphic LCD View information about your call and your phone Display 12 LED Indicators Detect call status including e Green Dial tone available call in progress e Blinking green ncoming call ringing e Red Mute e Blinking red On hold The LCD has five lines of approximately 30 characters each The exact number varies because of the variable width font The phone displays its extension number as well as the time and date in the top line While idle the phone displays a server customizable message in the remaining space During phone usage the bottom line displays soft key labels The middle three lines display the call appearances with the name and phone number of the caller Depending on the current state of the call the following icons display Icon Description
12. at there might be a slight operational delay if you unplug and reconnect the phone Reset or power cycle the phone with your system administrator s assistance Contact your system administrator if these steps do not produce the desired result Phone does not ring Use the Up Down Volume keys to set your ringer volume to a higher level Verify that the Do Not Disturb feature is turned off using the Select key and the Up Down Scroll keys to scroll down to that item From another phone place a call to your extension to test the ringer volume A feature does not work as indicated in this guide for example the Redial key does not operate as described Verify the procedure and retry For certain features you must place the phone off hook first Contact your system administrator if this action does not produce the desired result Your phone system might have been specially programmed for certain features applicable only to your installation All other IP Phone problems Contact your system administrator Resetting and Power Cycling the 1692 IP Conference Phone Reset your phone when other troubleshooting suggestions do not correct the problem or after being advised to do so by your system administrator The basic reset procedure can resolve most problems 1692 IP Conference Phone User s Guide July 2009 25 Chapter 4 Managing and Troubleshooting Your Avaya 1692 IP Conference Phone To reset your phone
13. conference room phone not an enterprise desk phone Therefore you do not have access to certain personalization features such as speed dial lists or voice mail Place the phone in the middle of a room so that the display and microphones are unobstructed Because the microphones are very sensitive do not cover the phone block microphones or shuffle papers near the phone Do not raise your voice excessively when speaking The phone provides coverage of a conference room up to approximately 20 feet 6 1 meters by 20 feet 6 1 meters The phone with extension microphones provides coverage of a conference room up to approximately 20 feet 6 1 meters by 30 feet 9 1 meters If the phone or extension microphones are moved during a call audio quality might be adversely affected during the move Making Calls To place a new call 1 Press the Call key and listen for a dial tone The status LEDs turn green 2 Enter the number of the party you want to call To redial the last number called e Press the Redial key The last number dialed is automatically redialed 1692 IP Conference Phone User s Guide July 2009 13 Chapter 2 Using Your Avaya 1692 IP Conference Phone Receiving Calls Your call status LEDs blink green as the incoming call rings To receive a Call e Press the Call key The call is listed with any other ongoing calls that might be displayed Ending Calls To end a call do one of the following e To terminate a cal
14. documents For the most current versions of documentation see the Avaya Support Web site http Awww avaya com support Contact Avaya Support Avaya Inc provides a telephone number for you to use to report problems or to ask questions about your product The support telephone number is 1 800 242 2121 in the United States For additional support telephone numbers see the Avaya Web site http www avaya com support Contents About This Guid 2266440562664 558 ARR SSO R BOSSES RU EE X bos 5 OVOl VIBW ceia etaa RR EA ee o OR Ro 5 Intended Audience c c EE Ee rn 5 issue Dale s ccst 99 pd EE 9 RE H OE SH OTR o EP Rae HG 5 Howto Use This Document s sarad oe ee ee RR ER 5 Document Organization 2444 54 56 s ia s s seis S9 34 3 ER EOM 9 s Uy BS 6 Conventions Used lt s x x ER NE RAO HEER OR EORR ARA OA E S 6 Related Documents 24r rr R eee eee 7 Chapter 1 Introducing Your Avaya 1692 IP Conference Phone 9 INWOGUCHON lt ss raadde RADAR A e RD ER MEN RR RR RR RR RR 9 The Avaya 1692 IP Conference Phone eee eee es 9 Extension Microphones ss ss akon ee RAS HK 9o ood o Dees 12 Chapter 2 Using Your Avaya 1692 IP Conference Phone 13 INWORUCTION use oa BERE BEE DA SS SER SESS SRDS Eu S HEDE BERE 13 General Notes on Use of the 1692 IP Conference Phone 13 Making Call amp lt X iva tea AR DRR ER HR EE OE eevee hes ee dee ne dr 13 Rece
15. e and we have no control over the availability of the linked pages Warranty Avaya Inc provides a limited warranty on this product Refer to your sales agreement to establish the terms of the limited warranty In addition Avaya s standard warranty language as well as information regarding support for this product while under warranty is available through the Avaya Support Web site http www avaya com support Licenses USE OR INSTALLATION OF THE PRODUCT INDICATES THE END USER S ACCEPTANCE OF THE TERMS SET FORTH HEREIN AND THE GENERAL LICENSE TERMS AVAILABLE ON THE AVAYA WEB SITE http support avaya com Licenselnfo GENERAL LICENSE TERMS IF YOU DO NOT WISH TO BE BOUND BY THESE TERMS YOU MUST RETURN THE PRODUCT S TO THE POINT OF PURCHASE WITHIN TEN 10 DAYS OF DELIVERY FOR A REFUND OR CREDIT Avaya grants End User a license within the scope of the license types described below The applicable number of licenses and units of capacity for which the license is granted will be one 1 unless a different number of licenses or units of capacity is specified in the Documentation or other materials available to End User Designated Processor means a single stand alone computing device Server means a Designated Processor that hosts a software application to be accessed by multiple users Software means the computer programs in object code originally licensed by Avaya and ultimately utilized by End User
16. ering the latest advances in telephony systems Internet Protocol IP phones obtain their operational characteristics from your central phone server rather than residing in the phone unit itself Updates and new features are downloaded to your phone without intervention or the need for phone replacement This guide contains four chapters geared to how you actually use the phone It covers the keys and features on the phone making receiving and handling calls and how to troubleshoot the phone if it is not operating properly Intended Audience This document is intended for IP conference phone users who use a 1692 IP Conference Phone in the conference room It is not intended to be a technical reference guide for System Administrators or phone technicians Issue Date This is the first issue of this user guide which supports software release 1 0 How to Use This Document This guide is organized to help you find topics in a logical manner Read it from start to finish to get a thorough understanding of how to use your phone or review the Table of Contents to locate information specific to a task or function you want to perform 1692 IP Conference Phone User s Guide July 2009 5 About This Guide Document Organization This guide contains the following chapters Chapter 1 Introducing Your Avaya 1692 IP Describes each key and feature on the phone Conference Phone console Chapter 2 Using Your Avaya
17. in menu accessing 19 Calls Making calls aoa aa ee ee 13 conference setting UP 14 Microphones extension 12 droppilig a X maanske ee moo we se ER N 16 Muting calls llle 15 AIGA PP 14 holding s s a woe ooo o Romo 15 MAKING uox ono css Lon Sox XU d xus d xU 18 P muling ee ee EE EE EE n n n n n n n n n 15 Personal ringing option updating 19 aa RE ER SUE iia ae Noo D an f e 14 Power cycling the phone 25 transferring ee ee ee ee ee 15 n Conference calls setting up 14 Contrast updating lt o o e 20 R Conventions used inthisguide 6 ER N A 14 Related documents EE ee T7 D Resetting phone parameters 25 f Restarting the phone 26 Defaults resetting os oo 26 Ring tone updating o oo a 19 Display contrast updating ooo 20 Ring tones interpreting ls 23 Dropping calls a a ee EE EE Ee 16 Ringer volume changing ooo ooa aa 16 E S Ending calls lees I4 Selecting call appearances 16 Extension microphones less 12 Server administered features 17 Speaker volume changing 16 H System information viewing 20 Holdngcalls es 15 How to use this document 5 T Transferring calls rss 15 I Troubleshooting the phone 23 T
18. iving GANG 2 644 206 6666648 ones 6466684 oe 6S EES REK HS RS 14 Ending Calls lt s e s r 6 22448646 B40 08 RO RR RE RR RR RR ER EE HOE ERA RE 14 Call Handling Features ss ss sk se ks ek ek ke ks ek sk ek ke ke ee 14 Changing the Voluma bis cca ek EE RE DER RES HER ER Ee RE RR RP 16 Server Administered Features N 17 Chapter 3 Avaya 1692 IP Conference Phone Options 19 Introductio v 4a sod oca OK BR RRR ORE RR KOR OR RE RR RR AC EE WE 19 Accessing the Main Menu ka ee Ek ER EE EE RR EE 19 Updating the Ring TONG sis es a NR SSS BERDE EE ER DIN S E 19 Setting the Display Contrast kk ke EE ke 20 Accessing System Information lt Es ks EE RE Ek Ek ke ks Ek ek ek ke 20 Chapter 4 Managing and Troubleshooting Your Avaya 1692 IP Conference Phone 23 INMOGUCHION ses Ri 695 5 065 24 94 EROS DOT RS ROS y ORO CY yos 23 interpreting Ringer TONES lt 9 gt X 52544 DERE HE N ew DRR ie ee Rew HD N 23 Basic Troubleshooting Chart ee ee 24 Resetting and Power Cycling the 1692 IP Conference Phone 25 1692 IP Conference Phone User s Guide July 2009 3 Contents Meet voe at maaa BREER BOB HE BEKEER ASE BP BOER OE A 27 4 1692 IP Conference Phone User s Guide July 2009 About This Guide Overview This guide describes how to use your 1692 IP Conference Phone The phone is simple to use while off
19. l press the Call key The status LEDs turn off e To terminate a call and obtain a dial tone to start a new call press the Drop soft key Call Handling Features The features described in this section are available while calls are in progress Setting Up Conferences To set up a conference 1 During a call press the Conf soft key you might need to press the More soft key first if Conf is not visible The call is placed on hold and you receive a dial tone 2 Dial the number of the third party in the conference Once the call is established press the Conf soft key again to join the third party A conference is established Note You can automatically set up a conference without completing step 3 After you complete step 1 press the Conf soft key Then complete step 2 When the third party answers the phone a conference is automatically created 14 1692 IP Conference Phone User s Guide July 2009 Call Handling Features Holding Calls To hold a call e During acall press the Hold soft key you might need to press the More soft key first if Hold is not visible The status LEDs blink red to indicate that the call is on hold To resume the held call select the call appearance using the Up Down Scroll keys and then press the Select key Muting Calls To mute a call e During acall press the Mute key The status LEDs turn solid red to indicate that the call is muted You can still hear the other
20. nces To select a call appearance use the Up Down Scroll keys to highlight the call appearance you want and then press the Select key Select a call appearance to do the following e Answer a call when there is an existing active call e Retrieve a call from hold e Initiate a call from a specific call appearance From the idle display you can select the first call appearance by pressing the Call key Changing the Volume To adjust ringer volume e While the phone is idle press the Up Down Volume keys until the desired volume is reached To adjust speaker volume e During a call press the Up Down Volume keys until the desired volume is reached 16 1692 IP Conference Phone User s Guide July 2009 Server Administered Features Server Administered Features Other features such as Do Not Disturb and call forwarding are provided by the server These features if available are listed when you press the Select key from the idle display or during a call To activate or deactivate the features use the Up Down Scroll keys to highlight the option and then press the Select key to select it Note The features available to you depend on how your system administrator configures the server 1692 IP Conference Phone User s Guide July 2009 17 Chapter 2 Using Your Avaya 1692 IP Conference Phone 18 1692 IP Conference Phone User s Guide July 2009 Chapter 3 Avaya 1692 IP Conference Phone Options Introduction
21. o your system administrator Phone does not activate after a power interruption Allow a few minutes for reinitialization after unplugging turning off the phone server problems or other power interruption causes Phone worked earlier but does not currently appear to work Contact your system administrator Display shows an error informational message Most messages involve server phone interaction If you cannot resolve the problem based on the message received contact your system administrator 1692 IP Conference Phone User s Guide July 2009 Resetting and Power Cycling the 1692 IP Conference Phone Problem Symptom Suggested Solution Characters do not appear on the Display screen See Phone does not activate after a power interruption above e Check all lines into the phone to ensure that it is properly connected e Check the power source to ensure that your phone is receiving power If these suggested solutions do not resolve the problem reset or power cycle the phone with your system administrator s assistance Audio quality is poor Specifically you hear an echo static sudden silences gaps in speech clipped or garbled speech Various network problems might be causing the problem Contact your LAN Administrator with as complete a description of the problem as possible No dial tone Ensure that the cords into the phone are securely connected Note th
22. whether as stand alone Products or pre installed on Hardware Hardware means the standard hardware Products originally sold by Avaya and ultimately utilized by End User License types Designated System s License DS End User may install and use each copy of the Software on only one Designated Processor unless a different number of Designated Processors is indicated in the Documentation or other materials available to End User Avaya may require the Designated Processor s to be identified by type serial number feature key location or other specific designation or to be provided by End User to Avaya through electronic means established by Avaya specifically for this purpose Shrinkwrap License SR With respect to Software that contains elements provided by third party suppliers End User may install and use the Software in accordance with the terms and conditions of the applicable license agreements such as shrinkwrap or clickwrap license accompanying or applicable to the Software Shrinkwrap License The text of the Shrinkwrap License will be available from Avaya upon End User s request see Third party Components for more information Copyright Except where expressly stated otherwise the Product is protected by copyright and other laws respecting proprietary rights Unauthorized reproduction transfer and or use can be a criminal as well as a civil offense under the applicable law Third party components
23. with lower pitched signal at the end This tone indicates the extension called is busy and the called party was given a call waiting tone Continuous tone indicating dialing can start Intercept Time out Alternating high and low tone This tone indicates either a dialing error denial of a requested service or failure to dial within a preset interval usually 10 seconds after lifting the handset or dialing the previous digit Recall Dial Three short tone bursts followed by a steady dial tone to indicate a feature request was accepted and dialing can start Reorder Fast busy tone repeated each half second to indicate all phone trunk lines are busy Ringback Low pitched tone repeated 15 times a minute to indicate the number dialed is ringing Basic Troubleshooting Chart Problem Symptom Suggested Solution Phone does not activate after connecting it the first time Unless your system administrator has initialized your phone you might experience a delay of several minutes before your phone becomes operational Upon plug in your phone immediately starts downloading its operational software its IP address and any special features programmed by your system administrator Report any delay of more than ten minutes to your system administrator Phone does not activate after upgrading it Report any delay of more than 20 minutes t
24. ypographic conventions used in this guide 6 Issue date ofthis guide 5 V K l Volume changing 16 Key feature descriptions 9 1692 IP Conference Phone User s Guide July 2009 27 Index 28 1692 IP Conference Phone User s Guide July 2009

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