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AXIS P7210 Video Encoder User Manual

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1. 12 7 8 9 13 14 15 Power connector microSD card slot 0 connector RS 485 RS 422 Control button Network connector PoE Audio input 1 Audio input 2 Audio output 1 Video inputs LED indicators Group 1 4 video input connectors Group 2 Group 3 Group 4 ex 9 PO NIE Sy Oy A Ecl c OR amp Nx Connectors For technical specifications see page 50 Network connector RJ 45 Ethernet connector Supports Power over Ethernet PoE Due to local regulations or the environmental and electrical conditions in which the product is to be used a shielded network cable STP may be appropriate or required Any network cables that are routed in outdoor environments or similar shall be shielded STP and intended for their specific use Make sure that the network switch is properly grounded See for regulatory requirements Audio in pink 3 5 mm input for a mono microphone or a line in mono signal left channel is used from a stereo signal Audio out green 3 5 mm output for audio line level that can be connected to a public address PA system or an active speaker with a built in amplifier A stereo connector must be used for audio out SD card slot A standard or high capacity SD card not included can be used for local recording with removable storage AXIS P7210 Video Encoder Hardware Overview To prevent corruption of recordings the SD card should be unmounted before removal To unmount go to Setup
2. Advanced Limits Define the pan tilt zoom and focus limits for the Axis product Movements to the left and right up and down can be restricted to narrow the area under surveillance Move speed sets the speed of the camera s pan and tilt movements The default setting is maximum speed When using a joystick or emulating one with the mouse the Enable proportional speed setting can be used to reduce the maximum pan tilt movement speed i e the speed the camera view moves at when the joystick is pushed all the way out in any direction This is useful then the view is zoomed in on an object See the online help Qr more information Controls Panel Shortcut Command Buttons can be configured to provide direct access to commands issued via the VAPIX Application Programming Interface The buttons will be displayed in the PTZ control panel which is available in the Live View page through the Ctrl panel button see page 9 Deselect the options under Enable Disable controls to disable the pan tilt zoom focus and iris controls Control Queue The administrator can set up a queue for PTZ controllers from PTZ Control Queue Once set up the PTZ Control Queue buttons appear in the Live View page offering one viewer exclusive control for a limited period of time Other users will be placed in queue A user who belongs to a group see Users on page 34 with a higher PTZ priority can go before other users in the queue and take control of t
3. For more information see the online help O 29 AXIS P7210 Video Encoder Events Recipients Recipients receive media files and notification messages The following recipients are available Email Send Images Send Notification Send Images Send Images Send Notification Network Share Send Images TCP Send Notification To add a recipient 1 Go to Events Recipients and click Add 2 Enter a descriptive name 3 Select a recipient Type 4 Enter the information needed for the recipient type 5 Click Test to test the connection to the recipient 6 Click OK Schedules Schedules can be used as action rule triggers or as additional conditions for example to record video if motion is detected outside office hours Use one of the predefined schedules or create a new schedule as described below To create a new schedule 1 Go to Events gt Schedules and click Add 2 Enter a descriptive name and the information needed for a daily weekly monthly or yearly schedule 3 Click OK To use the schedule in an Action Rule select the schedule from the Schedule drop down list in the Action Rule Setup page Recurrences Recurrences are used to trigger Action Rules repeatedly for example every 5 minutes or every hour To set up a recurrence 1 Go to Events Recurrences and click Add 2 Enter a descriptive name and recurrence pattern 3 Click OK To use the recurrence in an Action Rule first select
4. 16 channels Pan Tilt Zoom Wide range of analog PTZ cameras supported drivers available for download at www axis com 100 presets camera guard tour PTZ control queue Supports Windows compatible joysticks Video H 264 MPEG 4 Part 10 AVC Baseline Profile BP and Main Profile MP Motion JPEG compression Resolutions 176x120 to 720x576 176x120 to 1536x1152 for quad view 15 fps in quad view 30 25 NTSC PAL fps in all other resolutions Frame rate 30 25 NTSC PAL fps in all resolutions Motion JPEG Video streaming Multi stream H 264 and Motion JPEG One H 264 and one JPEG stream on each channel 32 streams in total in full framerate individually configured streams in max resolution at 30 25 fps more streams if identical or limited in frame rate resolution Controllable frame rate and bandwidth VBR CBR H 264 Image settings Compression color brightness contrast Rotation 90 180 270 Aspect ratio correction Mirroring of images Text and image overlay Privacy mask Enhanced deinterlace filter Video termination Anti aliasing Temporal noise filtering Audio streaming Two way full duplex and half duplex mic line input 1 line output Two way full duplex and half duplex mic line input 2 line output Audio In compression AAC LC 8 or 16 kHz 8 64 kbit s G 711 law PCM 8 kHz 64 kbit s G 726 ADPCM 8 kHz 32 kbit s or 24 kbit s Out G 711 u law PCM 8 kHz 64 kbit s law PCM 16 kHz 128 kbit s G 726 ADPCM 8 kHz 32 kbi
5. Click Save To exclude parts of the include window select the Configure Excluded Windows and position the exclude window within the include window To delete an include or exclude window select the window in the list of windows and click Del Motion Detection Parameters The parameters controlling motion detection are described in the table below Description Object size relative to window Object memory length Difference in luminance size between background and object High level 100 Only very large objects trigger An object that appears in Ordinary colored objects on motion detection the window triggers motion ordinary backgrounds trigger detection for a long time motion detection before it is considered as non moving Medium level 50 A large difference in luminance is required to trigger motion detection 26 AXIS P7210 Video Encoder Detectors Low level 0 Even very small objects trigger An object that appears in Only very bright objects on motion detection the window triggers motion a dark background trigger detection only for a very short motion detection time before it is considered as non moving 5 15 60 90 75 95 To trigger on small objects or movements use several small motion detection windows rather than one large window and select a low object size To avoid triggering on small objects select a high object size f no objects should appear in the Include Window s
6. 30 RECOrdINGS ioo uide sine sense censi cessed sense 32 Recording uc oT Lr 32 Continuous Recording 32 System ODUOS iesu esae uos cans um Ema nbn ee DES gru aces 34 SECUMLY sun eee de crient Ce Sans bode rence kas 2 34 Date TM sus es irispena a dda ema EBEN A de AERA A Rd E 35 INCE WOM Ke eu RS LEE t eu de dd E Ne leans 36 Storage rame desde e be tog aeg ottiene ledit 40 Parts amp Devices Hee ccs cus tte ineo baad dans dara ES enorme 41 Maintenance 32828482 nadia eek n XR tk eue SR a tee EE NIE s 42 SUDDOFt ipiri r hd bade eae wea peurs eR eee ak de ee eee 43 Advanced sugemana ss eer ew edhe d Wee a eed swiss FERE Rura 44 Reset to Factory Default Settings 44 Troubleshooting auus ses on ntn mn in iR RR nt Rn Ge n ica o a 45 Checking the Firmware 22 45 Upgrading the Firmware 22 45 Emergency Recovery Procedure 45 Symptoms Possible Causes and Remedial Actions 46 Technical Specifications 42 4ssomuuscssccsmeuseut nes cause 50 Performance Considerations 51 AXIS P7210 Video Encoder Hardware Overview Hardware Overview UU xg I t 1 2345 6 10 11 k
7. Deselecting this option will disable audio globally in the Axis product for configured events and profiles with audio as well Date amp Time The Axis product s date and time settings are configured under System Options Date amp Time Current Server Time displays the current date and time 24h clock The time can be displayed in 12h clock in the text overlay see below 35 AXIS P7210 Video Encoder System Options To change the date and time settings select the preferred Time mode under New Server Time e Synchronize with computer time sets date and time according to the computer s clock With this option date and time are set once and will not be updated automatically e Synchronize with NTP Server obtains date and time from an NTP server With this option date and time settings are updated continuously For information on NTP settings see V7P Configuration on page 37 If using a host name for the NTP server a DNS server must be configured See DNS Configuration on page 37 e Set manually allows you to manually set date and time If using an NTP server select your Time zone from the drop down list If required check Automatically adjust for daylight saving time changes The Date amp Time Format Used in Images is the date and time format displayed as a text overlay in the video stream Use the predefined formats or see File Naming amp Date Time Formats in the online help Q for information on how to create cu
8. Near gt Far IRIS Close Open The PTZ controls can be disabled under PTZ gt Advanced gt Controls see Controls on page 24 AXIS P7210 Video Encoder Media Streams Media Streams The Axis product provides several audio and video stream formats Your requirements and the properties of your network will determine the type you use The Live View page in the product provides access to H 264 and Motion JPEG video streams audio streams and to the list of available stream profiles Other applications and clients can access video and audio streams directly without going via the Live View page How to Stream H 264 The video compression standard H 264 makes good use of bandwidth and can provide high quality video streams at less than 1 Mbit s Deciding which combination of protocols and methods to use depends on your viewing requirements and on the properties of your network The available options in AXIS Media Control are Unicast RTP This unicast method RTP over UDP is used for live unicast video especially when it is important to always have an up to date video stream even if some images are dropped Unicasting is used for video on demand transmission so that there is no video traffic on the network until a client connects and requests the stream Note that there are a maximum of 20 RTP over RTSP over HTTP This unicast method can be used to traverse simultaneous unicast connections firewalls Firewalls are com
9. Other settings for IPv6 should be configured in the network router ARP Ping The IP address can be set using ARP and Ping For instructions see the product s Installation Guide ARP Ping is enabled by default To disable uncheck the box under System Options gt Network gt TCP IP gt Basic The ARP Ping service is automatically disabled two minutes after the product is started or as soon as an IP address is set To reset the IP address the product must be restarted to activate ARP Ping for an additional two minutes Pinging the product is still possible when this service is disabled 36 AXIS P7210 Video Encoder System Options AXIS Video Hosting System AVHS AVHS used in conjunction with an AVHS service provides easy and secure Internet access to live and recorded video accessible from any location For more information and help to find a local AVHS Service Provider go to www axis com hosting AVHS is enabled by default The settings are configured under System Options gt Network gt TCP IP gt Basic One click enabled Press the product s control button see Hardware Overview on page 4 to connect to an AVHS service over the Internet Once registered Always will be enabled and the Axis product stays connected to the AVHS service If the product is not registered within 24 hours from when the button is pressed the product will disconnect from the AVHS service Always The Axis product will constantly attempt to connec
10. See also RS 485 RS 422 connector on page 43 Select the desired Port Type from the drop down list For more information on Serial Port Settings and Daisy Chain Port Settings see the online help O Port Status The list on the System Options gt Ports amp Devices gt Port Status page shows the status of the product s input and output ports Maintenance The Axis product provides several maintenance functions These are available under System Options gt Maintenance Click Restart to perform a correct restart if the Axis product is not behaving as expected This will not affect any of the current settings Click Restore to reset most settings to the factory default values The following settings are not affected e the boot protocol DHCP or static e the static IP address e the default router e the subnet mask e the system time e the IEEE 802 1X settings Click Default to reset all settings including the IP address to the factory default values This button should be used with caution The Axis product can also be reset to factory default using the control button see Reset to Factory Default Settings on page 44 To identify the product or test the Status LED click Flash LED under Identify and specify the duration in seconds minutes or hours This can be useful for identifying the product among other products installed in the same location For information about firmware upgrade see Upgrading the Firmware on page 45 42
11. Time from the Trigger drop down list in the Action Rule Setup page and then select the recurrence from the second drop down list 30 AXIS P7210 Video Encoder Events To modify or remove recurrences select the recurrence in the Recurrences List and click Modify or Remove 31 AXIS P7210 Video Encoder Recordings Recordings The Axis product can be configured to record video continuously or according to an action rule To start a continuous recording see page 32 To set up action rules see page 29 To access recordings see Recording List on page 32 e To configure camera controlled storage see Storage on page 40 Recording List Recorded videos are listed on the Recordings gt List page The list shows each recording s start date and time duration and the event that triggered the recording To play or download a recording follow these steps 1 Go to Recordings List 2 Use the filter to narrow the list of recordings Enter the desired filter criteria and click Filter Some filters may take a long time to complete 3 Select the recording 4 Click Play to play the recording or click Download to download the recording Multiple recordings can be downloaded at the same time Select the recordings and click Download The downloaded file is a zip file containing a minimum of three files of which the Matroska mkv files are the actual recordings The recordings are time stamped with the date and time
12. and provides a greater network reliability by controlling the amount of bandwidth an application may use The QoS settings are configured under System Options gt Network gt QoS Using DSCP Differentiated Services Codepoint values the Axis product can mark the following types of traffic live video live audio event alarm traffic and management traffic Live audio DSCP will be equal to live video DSCP if H 264 over RTSP is used SMTP email To send email messages from the Axis product via SMTP Simple Mail Transfer Protocol an SMTP mail server must be set up This is done under System Options Network SMTP email Enter the host names or IP addresses and port numbers for the primary and secondary mail servers in the fields provided A From email address is also required If the mail server requires authentication check Use authentication to log in to this server and enter the necessary information SNMP The Simple Network Management Protocol SNMP allows remote management of network devices An SNMP community is the group of devices and management station running SNMP Community names are used to identify groups The Axis product can be configured to support SNMP on the System Options Network SNMP page Depending on the level of security required select the version on SNMP to use SNMP v1 v2 provides the lowest level of security The community name can be specified as a password for read or read write access to all sup
13. any technical assistance please contact your Axis reseller If your questions cannot be answered immediately your reseller will forward your queries through the appropriate channels to ensure a rapid response If you are connected to the Internet you can download user documentation and software updates find answers to resolved problems in the FAQ database Search by product category or phrase report problems to Axis support staff by logging in to your private support area e chat with Axis support staff selected countries only visit Axis Support at www axis com techsup AXIS P7210 Video Encoder Table of Contents Hardware Overview dass ERE NEN DERE ERES wedunne 4 ConnectOls versiteto ahd deebag ethan sete aed day tuaa aiki f 4 LED IrigIC a TOES iouis que ote maar ores be ada ue dad rid pace ne at 5 Accessing the Prod ct asesurscsuckR nae 3 arena ann 6 Access from a Browser 6 Access from the Internet 6 Set the Root Password 6 The Live View Page 7 Media SLUEGITIS i xoc obus s uruoku 3 0B E RR ERU UE RERO DU ND eaten ae 10 How to Stream H 264 10 MJPEG 4x kaccexen e gow gre ara rende ades ca o M do ren mens 10 AXIS Media Control AMC 10 Alternative Methods
14. are located on different subnets you will not be able to set the IP address Contact your network administrator to obtain an IP address Disconnect the Axis product from the network Run the Ping command in a Command DOS window type ping and the IP address of the product e Ifyou receive Reply from IP address gt bytes 32 time 10 this means that the IP address may already be in use by another device on the network Obtain a new IP address from the network administrator and reinstall the product e Ifyou receive Request timed out this means that the IP address is available for use with the Axis product Check all cabling and reinstall the product The static IP address in the Axis product is used before the DHCP server sets a dynamic address This means that if the same default static IP address is also used by another device there may be problems accessing the product The product cannot be accessed from a browser Cannot log in The IP address has been changed by DHCP Certificate error when using IEEE 802 1X When HTTPS is enabled ensure that the correct protocol HTTP or HTTPS is used when attempting to log in You may need to manually type http or https in the browser s address field If the password for root is lost the product must be reset to the factory default settings See Reset to Factory Default Settings on page 44 If the product and the client are on the same network run AXIS IP Utility to locate the pr
15. are specified video streams or Quad stream See Quad stream on page 15 20 AXIS P7210 Video Encoder Live View Config Default Viewer for Browsers From Live View Config Default Viewer select the default method for viewing video images in your browser The product attempts to show the video images in the selected video format and viewer If this is not possible the product overrides the settings and selects the best available combination Windows Internet Explorer Recommended viewer in Internet Explorer H 264 Motion JPEG Java applet A slower imaging alternative to AMC Motion JPEG Requires one of the following installed on the client e JVM J2SE 1 4 2 or higher e JRE J2SE 5 0 or higher Still image Displays still images only Click the Refresh button in your browser to view a new eee Other browsers Server Push Push Server Push Recommended viewer for Recommended viewer for other browsers Motion JPEG browsers Motion JPEG Java applet A slower imaging alternative to Server Push Motion JPEG only Still image Displays still images only Click the Refresh button in your browser to view a new image For more information please see the online help O Viewer Settings To configure options for the viewer go to Live View Config gt Viewer Settings e Select Show viewer toolbar to display the AXIS Media Control AMC or the QuickTime viewer toolbar under the video image in your browser e H 264
16. by default and can be configured under System Options Security Users An administrator can set up other users by giving them user names and passwords It is also possible to allow anonymous viewer login which means that anybody may access the Live View page The user list displays authorized users and user groups access levels Viewer Access to the Live View page Operator Access to the Live View page and to all settings except System Options Administrator Unrestricted access to all settings can add modify and remove other users Under HTTP RTSP Password Settings select the type of password to allow You may need to allow unencrypted passwords if there are viewing clients that do not support encryption or if you upgraded the firmware and existing clients support encryption but need to log in again and be configured to use this functionality Under User Settings select the Enable anonymous viewer login option to allow anonymous users access to the Live View page Select the Enable anonymous PTZ control login to allow anonymous users access to the PTZ controls Deselect the Enable Basic Setup option to hide the Basic Setup menu Basic Setup provides quick access to settings that should be made before using the Axis product ONVIF ONVIF Open Network Video Interface Forum is a global interface standard that makes it easier for end users integrators consultants and manufacturers to take advantage of the possibilities offered b
17. decoder installation The administrator can disable installation of the H 264 decoder included with AXIS Media Control This is used to prevent installation of unlicensed copies Further decoder licenses can be purchased from your Axis reseller Select Show crosshair in PTZ joystick mode to enable a cross that will indicate the center of the image in PTZ joystick mode e Select Use PTZ joystick mode as default to enable joystick mode The mode can be changed temporarily from the PTZ control panel Select Enable recording button to enable recording from the Live View page This button is available when using the AMC viewer The recordings are saved to the location specified in the AMC Control Panel See AX S Media Control AMC on page 10 User Defined Links To display user defined links in the Live View page select the Show custom link option give the link a name and then enter the URL to link to When defining a web link do not remove the http from the URL address Custom links can be used to run scripts or activate external devices connected to the product or they can link to a web page Custom links defined as cgi links will run the script in the background in a hidden frame Defining the link as a web link will open the link in a new window Output Buttons External 1 0 devices connected to the Axis product s output ports can be controlled directly from the Live View page To display output buttons in the Live View page 21
18. from which the video audio ports are automatically selected For multicast streams only certain IP addresses and port numbers should be used Select Always Multicast Video and or Always Multicast Audio to start multicast streaming without opening an RTSP session Bonjour The Axis product includes support for Bonjour Bonjour is enabled by default and the product is automatically detected by operating systems and clients that support this protocol Bonjour can be disabled under System Options gt Network gt Bonjour Storage SD Card To prevent corruption of recordings the SD card should always be unmounted before it is ejected The Axis product supports SD cards with the following file systems e ext4 recommended due to its resilience against data loss if the card is ejected or if there is abrupt power loss To access data stored on the card from the Windows operating system a third party ext4 driver or application is required e vFAT most SD cards are pre formatted with vFAT when purchased If required the SD card can be re formatted to the desired file system To format the SD card 1 Insert the SD card in the SD card slot 2 Go to System Options Storage and click SD Card 40 AXIS P7210 Video Encoder System Options 3 Click Format and select the desired file system During formatting any previous data stored on the disk will be lost Mounting is done automatically when the card is inserted or when
19. is selected automatically it is displayed in this field To change this enter a new port number and click Save FTP The FTP server running in the Axis product enables upload of new firmware user applications etc The FTP server can be disabled under System Options gt Network gt TCP IP gt Advanced 38 AXIS P7210 Video Encoder System Options This FTP server has nothing to do with the product s ability to transfer images via FTP to other locations and servers RTSP The RTSP server running in the Axis product allows a connecting client to start an H 264 stream The RTSP port number can be changed under System Options gt Network gt TCP IP gt Advanced The default port is 554 H 264 video streams will not be available if the RTSP server is disabled SOCKS SOCKS is a networking proxy protocol The Axis product can be configured to use a SOCKS server to reach networks on the other side of a firewall or proxy server This functionality is useful if the Axis product is located on a local network behind a firewall and notifications uploads alarms etc need to be send to a destination outside the local network for example the Internet SOCKS is configured under System Options Network SOCKS For more information see the online help O QoS Quality of Service QoS Quality of Service guarantees a certain level of a specified resource to selected traffic on a network A QoS aware network prioritizes network traffic
20. mycompany com is the domain name Primary Secondary DNS server Enter the IP addresses of the primary and secondary DNS servers The secondary DNS server is optional and will be used if the primary is unavailable NTP Configuration NTP Network Time Protocol is used to synchronize the clock times of devices in a network The NTP settings are configured under System Options Network TCP IP Advanced Select Obtain NTP server address via DHCP to use the NTP settings provided by the DHCP server To make manual settings select Use the following NTP server address and enter the host name or IP address of the NTP server Host Name Configuration The Axis product can be accessed using a host name instead of an IP address The host name is usually the same as the assigned DNS name The host name is configured under System Options Network TCP IP Advanced Select Obtain host name via IPv4 DHCP to use host name provided by the DHCP server running on IPv4 Select Use the host name to set the host name manually Select Enable dynamic DNS updates to dynamically update local DNS servers whenever the Axis product s IP address changes For more information see the online help Q 37 AXIS P7210 Video Encoder System Options Link Local IPv4 Address Link Local Address is enabled by default and assigns the Axis product an additional IP address which can be used to access the product from other hosts on the same segment on
21. of Accessing the Video Stream 11 Setting Up the Product isa ssscssamesecuennesenceseneausas 15 BASIC Setup ETE 13 Video and Audio s esse ess ner ESad Ed ras tex RE eese t 14 Video Stream icone aug ea RE RE RUE RUP ER EX esa RR PR de 14 Quadistream xsizkesekxer9epewReR Mads A Rag eus ted NR RE Eds ates e 15 Stream Profiles iussa home ee aa x obe RO ROC RR NN AC mange a x 15 Camera Settings serri ia ehe Reg berea tnie EEA ESERE aa a 16 PIC VAS RT LEE 16 Overlay 5 ten RS Ea rai E ia EEA da ne E E nos 16 Audio Settings uses Pech ewan ek a Aaen ee sente dE 17 Audio CHIPS iussa ken xen ak de een E x VERRE REM dE 19 Live VIEW Config usse sues dre RewrmeREE UE URP R EE TERESAE PSP ER 20 PIZ Pan Tilt 200m 2260ccccccacderutasneecwes ined naran nani 23 Preset Positions n s ie ae Senet DE ae E E EROR uma dem E 23 6E 24 Control QUEUE agaga ce npiblexeraciemaau oa DREW Rane de Altea eie Rud 24 Detectors DosbasoessakkReEuEEAGERKE RI RUE RE ERE RE EE KE EE RR RR 25 Camera Tampering 2 25 Motion Detection iius sae ace due tete anaes Eas a kan te 25 AUdIO Detection siikaa cedat eet enne d ge te dor a eld Rx pec ene 27 Events ire ss trs NER REED UMENE eme eee eo Tec 28 Setting Up an Action Rule 29 Recipients A Pest ead RE Mia cr me Lb 30 Schedules suse e E exe RE EROR RR OUR RU edite Ra de 30 ROCUMENGES cect
22. recordings will be overwritten to prevent the storage device from becoming full Locked trigger the rule if the storage device is locked write protected System Initializing trigger the rule when the product is being started This can for example be used to send a notification when the product restarts Recurrence trigger the rule periodically see Recurrences on page 30 This can for example be used to upload an image every 5 minutes 28 AXIS P7210 Video Encoder Events Use Schedule trigger the rule according to the selected schedule see Schedules on page 30 Available actions include e Output Port activate an I O port to control an external device e Play Audio Clip see Audio Clips on page 19 e PTZ Control Autotracking start autotracking see Preset Position go to a preset position Guard Tour start a guard tour see e Record Video record video to a selected storage e Send Images send images to a recipient e Send Notifications send a notification message to a recipient Setting Up an Action Rule An action rule defines the conditions that must be met for the product to perform an action for example record video or send email notifications If multiple conditions are defined all must be met to trigger the action The following example describes how to set up an action rule to record video to a network share if there is movement in the camera s field of v
23. root Password max 64 characters Confirm password ea The password for the pre configured administrator root must be changed before the product can be used If the password for root is lost the product must be reset to the factory default settings by pressing the button located in the product s casing Please see the user documentation for more information ONVIF will be disabled To enable ONVIF go to Setup gt System Options gt Security gt ONVIF The Stream Profile drop down list allows you to select a customized or pre programmed stream profile Stream profiles are configured under Video amp Audio Stream Profiles See Stream Profiles on page 15 H 264 Quality Balanced Bandwidth Mobile Output i Click Pulse to activate the output for a defined period of time such as switching on an external light for 20 seconds Output 1 Click the Active Inactive buttons to manually start and stop a connected device e g switch an external light Q9 on and off Trigger The Manual Trigger button is used to trigger an action rule from the Live View page see AXIS P7210 Video Encoder Accessing the Product Snapshot Click Snapshot to save a snapshot of the video image Right click the video image to save it in JPEG format on your computer This button is primarily intended for use when the AXIS Media Control viewer toolbar is not available Enable this button from Live View Config gt Action Buttons Audio dip The Audi
24. the Axis product Click either button to stop audio transmission Use the slider to control the volume of the speakers and the microphone Half duplex mode Q Q The Talk Listen button is used to switch between sending and receiving audio The button can be configured from the Audio tab in the AMC Control panel e Push To Talk mode Click and hold the button to talk send Release the button to listen Toggle mode Click once to switch between talking and listening Simplex speaker only mode To send audio the Talk and Microphone buttons must both be active Click either button to stop audio transmission AXIS P7210 Video Encoder Accessing the Product PTZ Controls The Live View page also displays Pan Tilt Zoom PTZ controls The administrator can enable disable controls for specified users under System Options gt Security gt Users With the PTZ Control Queue enabled the time each user is in control of the PTZ settings is limited Click the buttons to request or release control of the PTZ controls The PTZ Control Queue is set up under PTZ Control Queue o Click the Emulate joystick mode button and click in the image to move the camera view in the direction of the mouse pointer O Click the Center mode button and click in the image to center the camera view on that position The center mode button could also be used to zoom in on a specific area Click in the image and drag to draw a rectangle surrounding the area to be ma
25. the product To transmit audio using the Live View page the Talk and Microphone buttons must both be active see AMC Audio Controls on page 8 Simplex microphone only Audio captured by the product microphone is transmitted from the Axis product to one or more clients To set the audio mode go to Video amp Audio Audio Settings and select the desired mode from the Audio mode drop down list Audio Input An external microphone or a line source can be connected to the product s Audio in connector Configure the audio input settings under Video amp Audio Audio Settings Source Select Microphone for an external microphone or Line for a Line in device e g an audio mixer for multiple microphones or a microphone with a built in amplifier Microphone power The Enable microphone power option provides DC power for an external microphone Microphone power should only be used with microphones that have no battery This setting should not be enabled when using a dynamic or battery powered microphone Microphone power will not harm the microphone if you are uncertain try switching it off and on To use a professional microphone requiring 48V phantom power you need an external power supply and a balanced unbalanced converter audio transformer in between Input gain Control the volume dB Full Scale of the audio input If the sound is too low choose a higher dB to amplify the sound If the sound is too high choose a lower dB The L
26. the product is started A manual mount is only required if the card has been unmounted and not ejected and re inserted To unmount the SD card 1 Go to System Options Storage and click SD Card 2 Click Unmount 3 The card can now be removed The SD card is managed on the System Options Storage page Click SD Card to open Storage Management If the card s status shows as failed click Check disk to see if the problem can be found and then try Repair This option is only available for SD cards with ext4 For SD cards with vFAT use a card reader or computer to troubleshoot the card To avoid filling the card it is recommended to remove recordings continuously Under Recording Settings select Remove recordings older than and select the number of days or weeks To stop writing to the card and protect recordings from being removed select Lock under Recording Settings Network Share Network share allows you to add network storage such as a NAS Network Attached Storage or any server that uses CIFS Common Internet File System and use them for storage of recordings To add a network share 1 Go to System Options Storage 2 Click Network Share 3 Enter the IP address DNS or Bonjour name to the host server in the Host field 4 Enter the name of the share in the Share field 5 If required select The share requires login and enter the user name and password 6 Click Connect To clear all recordings and data from the Axis prod
27. will in most cases result in the best image quality e Antialiasing will minimize distortion known as aliasing which happens when a high resolution image is represented at a lower resolution e For each video input 75 Ohm video termination can be enabled disabled via the product s web page at Video amp Audio gt Video Input Video termination These terminations are enabled on factory default In cases where the product is to be connected in parallel with other equipment for optimum video quality it is recommended that termination be enabled for only the last device in the video signal chain Image Settings Noise reduction Set to On to enable noise reduction Noise reduction may increase the amount of motion blur Privacy Mask A privacy mask is an area of solid color that prohibits users from viewing parts of the monitored area Privacy masks cannot be bypassed via the VAPIX Application Programming Interface API The Privacy Mask List Video amp Audio Privacy Mask shows all the masks that are currently configured in the Axis product and indicates if they are enabled You can add a new mask re size the mask with the mouse choose a color for the mask and give the mask a name For more information see the online help Q Important Adding many privacy masks may affect the product s performance Privacy mask is not available for the quad stream However privacy masks configured on each channel will be displayed in
28. x 480 704 x 576 NTSC PAL Compression 30 j 0 100 C Mirror image O w degrees Color v Rotate image Color setting Video Stream Maximum frame rate unlimited Limitedto 1 30 fps per viewer Overlay Settings C include overlay image at the coordinates x 0 0 vlo Include date C include time C include text Text color white V Text background color black v Place text date time at top of image Preview View image stream vhile configuring Video format MJPEG M o The default image settings can be configured under Video amp Audio gt Video Stream Select the Image tab The following settings are available Resolution Select the default resolution 14 AXIS P7210 Video Encoder Video and Audio e Compression The compression level affects the image quality bandwidth and file size of saved images the lower the compression the higher the image quality with higher bandwidth requirements and larger file sizes e Rotate image If required the image can be rotated e Maximum frame rate To avoid bandwidth problems the frame rate allowed to each viewer can be limited e Overlay settings See Overlay on page 16 Click Save to apply the new settings H 264 H 264 also known as MPEG 4 Part 10 AVC is a video compression standard that provides high qualit
29. AXIS P7210 Video Encoder Live View Config 1 Go to Setup Live View Config 2 Under Output Buttons select the type of control to use Pulse activates the output for a defined period of time The pulse time can be set from 1 100 second to 60 seconds Active Inactive displays two buttons one or each action To configure the active and inactive states go to System Options gt Ports amp Devices gt 1 0 Ports and set the port s Normal state For more information about 1 0 ports see 0 Ports on page 41 22 AXIS P7210 Video Encoder PTZ Pan Tilt Zoom PTZ Pan Tilt Zoom Preset Positions A preset position is a predefined view that can be used to quickly steer the camera to a specific location Preset positions can be accessed in several ways e By selecting the preset from the Preset positions drop down list in the Live View Page e When setting up action rules See page 28 e When setting up Guard Tour See e When setting up the Gatekeeper See To add a preset position 1 Go to PTZ Preset Positions 2 Use the pan tilt and zoom controls to steer the camera view to the desired position 3 Enter a descriptive name in the Current position field 4 If required select Use current position as Home 5 Click Add The camera s position iris and focus settings are saved as a preset position The Home position is readily accessible by clicking the Home button on the Live View page and in the Preset Positions
30. AXIS P7210 Video Encoder System Options Server Maintenance 2 Maintain Server Restart the AXIS P7214 Video Encoder Resets all parameters except the IP parameters to the original factory gt Basic Setup gt Video amp Audio Live View Config gt PTZ settings Default Resets all parameters to the original factory settings gt Detectors Upgrade Server gt Events Upgrade the AXIS P7214 with the latest firmvare Recordings Specify the firmware to upgrade to Browse and click Upgrade Note Do not disconnect power to the unit during the upgrade The unit restarts System Options automatically after the upgrade has completed 1 10 minutes Security Identify Date amp Time Network Flash LED for 10 seconds M 1 60 Storage Ports amp Devices Maintenance Support Advanced About Support Support Overview The System Options gt Support gt Support Overview page provides information on troubleshooting and contact information should you require technical assistance See also 7roubleshooting on page 45 System Overview To get an overview of the Axis product s status and settings go to System Options Support System Overview Information that can be found here includes firmware version IP address network and security settings event settings image settings and recent log items Many of the captions are links to the proper Setup page Logs amp Report
31. IP address or host name of the Axis product in the browser s Location Address field To access the product from a Macintosh computer Mac OS X click on the Bonjour tab and select the product from the drop down list If you do not know the IP address use AXIS IP Utility to locate the product on the network For more information on how to discover and assign an IP address refer to the Installation Guide 3 Enter your user name and password If this is the first time the product is accessed the root password must first be configured for instructions see Set the Root Password on page 6 4 The product s Live View page appears in your browser The controls and layout of the Live View page may have been customized to meet specific installation requirements and user preferences Consequently some of the examples and functions featured here may differ from those displayed in your own Live View page Access from the Internet Once connected the Axis product is accessible on your local network LAN To access the product from the Internet you must configure your network router to allow incoming data traffic to the product To do this enable the NAT traversal feature which will attempt to automatically configure the router to allow access to the product This is enabled from Setup gt System Options gt Network TCP IP Advanced For more information please see WAT traversal port mapping for IPv4 on page 38 See also AXIS Internet Dynamic D
32. NS Service at www axiscam net For Technical notes on this and other topics visit the Axis Support web at www axis com techsup Set the Root Password To gain access to the Axis product you must set the password for the default administrator user root This is done in the Configure Root Password dialog which appears when the product is accessed for the first time To prevent network eavesdropping the root password can be set via an encrypted HTTPS connection which requires an HTTPS certificate HTTPS Hypertext Transfer Protocol over SSL is a protocol used to encrypt traffic between web browsers and servers The HTTPS certificate ensures encrypted exchange of information To set the password via a standard HTTP connection enter it directly in the first dialog To set the password via an encrypted HTTPS connection follow these steps 1 Click Create self signed certificate AXIS P7210 Video Encoder Accessing the Product 2 Provide the requested information and click OK The certificate is created and the password can now be set securely All traffic to and from the product is encrypted from this point on 3 Enter a password and then re enter to confirm the spelling Click OK The password has now been configured The default administrator user name root is permanent and cannot be deleted e f the password for root is lost the product must be reset to the factory default settings See Reset to Factory Default Settings o
33. System Options gt Storage gt SD Card and click Unmount Control button The control button is used for e Connecting to an AXIS Video Hosting System service See page 37 To connect press and hold the button for about 1 second until the Status LED flashes green e Connecting to AXIS Internet Dynamic DNS Service See page 37 To connect press and hold the button for about 3 seconds e Resetting the product to factory default settings See page 44 Power connector 2 pin terminal block for power input 1 0 terminal connector Use in applications for e g motion detection event triggering time lapse recording and alarm notifications In addition to an auxiliary power and a GND pin the I O terminal connector provides the interface to Digital output For connecting external devices such as relays and LEDs Connected devices can be activated by the VAPIX Application Programming Interface output buttons on the Live View page or by an Action Rule The output will show as active shown under System Options Ports amp Devices if the alarm device is activated Digital input An alarm input for connecting devices that can toggle between an open and closed circuit for example PIRs door window contacts glass break detectors etc When a signal is received the state changes and the input becomes active shown under System Options gt Ports amp Devices RS 485 RS 422 connector Two 2 pin terminal blocks for RS 485 RS 422 se
34. USER MANUAL AXIS P7210 Video Encoder About this Document This manual is intended for administrators and users of the AXIS P7210 Video Encoder and is applicable to firmware 5 40 and later It includes instructions for using and managing the product on your network Previous experience of networking will be of use when using this product Some knowledge of UNIX or Linux based systems may also be beneficial for developing shell scripts and applications A later version of this document will be posted to the Axis website as required See also the product s online help available via the web based interface Liability Every care has been taken in the preparation of this manual Please inform your local Axis office of any inaccuracies or omissions Axis Communications AB cannot be held responsible for any technical or typographical errors and reserves the right to make changes to the product and manuals without prior notice Axis Communications AB makes no warranty of any kind with regard to the material contained within this document including but not limited to the implied warranties of merchantability and fitness for a particular purpose Axis Communications AB shall not be liable nor responsible for incidental or consequential damages in connection with the furnishing performance or use of this material This product is only to be used for its intended purpose Intellectual Property Rights Axis AB has intellectual property rights re
35. ate request currently resident in the product or installed can be viewed by clicking Properties To enable HTTPS in the Axis product the HTTPS Connection Policy must be set for each user group For more information see the online hep 34 AXIS P7210 Video Encoder System Options IEEE 802 1X IEEE 802 1X is a standard for port based Network Admission Control providing secure authentication of wired and wireless network devices IEEE 802 1X is based on EAP Extensible Authentication Protocol To access a network protected by IEEE 802 1X devices must authenticate themselves The authentication is performed by a third party entity called an authentication server typically a RADIUS server examples of which are FreeRADIUS and Microsoft Internet Authentication Service In Axis implementation the network device and the authentication server authenticate themselves with the help of digital certificates using EAP TLS Extensible Authentication Protocol Transport Layer Security The certificates are provided by an Certification Authority CA You need e a CA certificate to validate the identity of the authentication server e a CA signed client certificate and a private key to authenticate the network device To allow the network device to access a network protected by IEEE 802 1X 1 Obtain a CA certificate a client certificate and a client private key contact your network administrator 2 Go to Setup System Options Securi
36. ble from the standard help pages To open Plain Config go to System Options Advanced Plain Config Reset to Factory Default Settings This will reset all parameters including the IP address to the factory default settings 1 Disconnect power from the product 2 Press and hold the Control button and reconnect power see Hardware Overview on page 4 3 Keep the Control button pressed for about 15 seconds until the Status indicator flashes amber 4 Release the Control button The process is complete after about 1 minute when the Status indicator turns green The product has been reset to the factory default settings The default IP address is 192 168 0 90 5 Re assign the IP address It is also possible to reset parameters to factory default via the web interface Go to Setup System Options Maintenance 44 AXIS P7210 Video Encoder Troubleshooting Troubleshooting Checking the Firmware Firmware is software that determines the functionality of network devices One of your first actions when troubleshooting a problem should be to check the current firmware version The latest version may contain a correction that fixes your particular problem The current firmware version in the Axis product is displayed in the page Setup Basic Setup and in Setup About Upgrading the Firmware When you upgrade the product with the latest firmware from Axis website the product receives the latest functionality available Al
37. ee also the online help O Basic Setup Basic Setup provides shortcuts to the settings that should be made before using the Axis product 1 Users See page 34 2 TCP IP See page 36 3 Date amp Time See page 35 4 Video Stream See page 14 5 Audio Settings See page 17 The Basic Setup menu can be disabled from System Options gt Security gt Users 13 AXIS P7210 Video Encoder Video and Audio Video and Audio The video and audio settings can be used to optimize video and audio quality You can configure the following e Video stream settings See page 14 e Stream profiles See page 75 e Camera settings See page 76 e Overlay image See page 76 e Audio settings See page 77 e Audio clips See page 79 Video Stream You can define the following video stream settings from Video amp Audio Video Stream e Image See page 74 e H 264 See page 75 e MJPEG See page 75 Video stream can be configured for each channel including quad stream gt Basic Setup Video amp Audio Video 1 Video Stream Camera Settings Privacy Mask Video 2 Video 3 Video 4 Quad Stream Stream Profiles Overlay Image Audio Settings Audio Clips gt Live View Config gt PTZ gt Detectors gt Events Recordings gt System Options About Image Video Stream Settings Image Audio H 264 MJPEG Image Appearance Resolution El Aspect ratio correction ACIF 704
38. elect a high history level This will cause motion detection to trigger as long as the object is present in the window Toonly detect flashing light select a low sensitivity In other cases high sensitivity is recommended Audio Detection The Axis product can be configured to generate an alarm when audio rises above or falls below the threshold value The threshold value can be set in the range 0 100 where 0 is the most sensitive and 100 the least sensitive 1 Go to Detectors Audio Detection 2 Setthe audio alarm level and click Save 3 Go to Events Action Rules and set up an action rule see Setting Up an Action Rule on page 29 Detected audio is indicated by colored peaks in the Activity indicator An event is triggered when detected audio rises above or falls below the threshold value which is represented by the bar 27 AXIS P7210 Video Encoder Events Events The Axis product can be configured to perform actions when different events occur for example start a recording when motion is detected The set of conditions that defines how and when the action is triggered is called an Action Rule Available Action Rule triggers and conditions include Applications use installed applications to trigger the rule see Detectors Hardware Audio Detection trigger the rule when audio is detected see Audio Detection on page 27 Motion Detection trigger the rule when motion is detected see Motion Detecti
39. evel bar gives a visual representation of the audio signal level in dB relative to the full scale input level Green the signal is at a good level e Yellow the signal is becoming distorted e Red the signal is distorted Encoding Select digital audio encoding format e AAC requires a license for both encoding and decoding AAC is the least complicated and most widely used codec If achieving the best possible audio quality is a priority AAC is the recommended codec to use An AAC license is included in the Axis product e G711 e G726 Sample rate The number of times per second the sound is sampled A higher sample rate will provide better audio quality but also requires a greater bandwidth Bit rate Set the required bit rate depending on the selected encoding A higher bit rate will give better audio quality A lower bit rate may have latency or delay but will require less bandwidth For more information about these settings please see the online help O Audio Output An external speaker can be connected to the product s Audio out connector a built in amplifier is required for this The output can be connected to another amplifier with speakers A stereo connector must be used for the audio out 18 AXIS P7210 Video Encoder Video and Audio Configure the audio output settings under Video amp Audio gt Audio Settings Output gain Control the volume dB Full Scale of the line audio output If
40. g of different streams resolution compression by different clients Effect on frame rate and bandwidth 51 AXIS P7210 Video Encoder Technical Specifications e Accessing Motion JPEG and H 264 video streams simultaneously Frame rate and bandwidth affected e Heavy usage of event settings affect the product s CPU load Frame rate affected e Heavy network utilization due to poor infrastructure Bandwidth affected e Viewing on poorly performing client computers lowers perceived performance Frame rate affected 52 User Manual Ver M23 AXIS P7210 Video Encoder Date April 2012 Axis Communications AB 2011 2012 Part No 47399
41. gnified To zoom out rotate the mouse wheel Gijan Click the Ctrl panel button to open the PTZ control panel which provides additional PTZ controls User defined buttons can also appear in the Control panel See Controls on page 24 Video stream or PTZ preset Select the video channel or a PTZ preset position to steer the camera view to the saved position See Video i iv Preset Positions on page 23 Video 2 Video 3 Video 4 uad Stream Start Auto Track Click the Start Auto Track button to start autotracking directly from the Live View page See Up Pan and Tilt bars Use the arrows to pan and tilt the camera view or click on a position on the bar to steer the T camera view to that position L Zoom bar Use the arrows to zoom in and out or click on a position on the bar to zoom to that position m L E Focus bar Use the arrows to focus the camera or click on a position on the bar to set the focus position Using the r mtr focus bar will disable the product s autofocus To re enable use the PTZ control panel which is opened by clicking t the Ctrl panel button see above F Iris bar Click on a position on the iris bar to change the degree to which the iris is opened This will disable the product s auto iris To re enable use the PTZ control panel which is opened by clicking the Ctrl panel button see above T PAN Left Ell M 1 Hi LL gt Right Down zoom wide f 3 Tele FOCUS
42. h if supported by the client Firefox for example This option maintains an open HTTP connection to the browser and sends data as and when required for as long as required e Still JPEG images in a browser Enter the path http ip axis cgi jpg image cgi e Windows Media Player This requires AXIS Media Control and the H 264 decoder to be installed The following paths can be used Unicast via RTP axrtpu ip axis media media amp Unicast via RTSP axrtsp ip axis media media amp Unicast via RTSP tunneled via HITP axrtsphttp ip axis media media amp Multicast axrtpm ip axis media media amp e QuickTimelM The following paths can be used rtsp ip axis media media amp rtsp ip axis media media 3gp 11 AXIS P7210 Video Encoder Media Streams lt ip gt IP addess The Axis product supports QuickTime 6 5 1 and later QuickTime adds latency to the video stream It may be possible to use other players to view the H 264 stream using the paths above although Axis does not guarantee this 12 AXIS P7210 Video Encoder Setting Up the Product Setting Up the Product The Axis product can be configured by users with administrator or operator rights To open the product s Setup pages click Setup in the top right hand corner of the Live View page e Administrators have unrestricted access to all settings Operators have access to all settings except System Options S
43. he product The order of priority is as follows 1 Administrator An administrator takes over PTZ control regardless of who is first in queue The administrator will be removed from the queue 60 seconds after the last PTZ control command 2 Event The Axis product can be configured to go to a preset position when triggered by an alarm see Events on page 28 The event will immediately be placed first in the queue except when an administrator is in control 3 Operator Same as administrator but with lower priority 4 Guard Tour A guard tour see has PTZ control for an indefinite period of time It may be overridden by an operator event or administrator The guard tour will resume when higher priority groups leave the queue 5 Viewer Multiple viewers must wait for their turn The viewer has 60 seconds PTZ control before control is passed on to the next viewer in queue The administrator can enable and disable PTZ controls for selected users To identify different users in the viewer group cookies must be enabled on the client 24 AXIS P7210 Video Encoder Detectors Detectors Camera Tampering Camera Tampering can generate an alarm whenever the camera is repositioned or when the lens is covered sprayed or severely defocused To send an alarm for example an email an action rule must be set up To configure tampering 1 Go to Detectors Camera Tampering 2 Set the Minimum duration that is
44. idth and storage used by the Motion JPEG video stream in these situations Setting the frame size to the Default setting provides consistently good image quality at the expense of increased bandwidth and storage usage in low light Limiting the frame size optimizes bandwidth and storage usage but may give poor image quality To prevent increased bandwidth and storage usage the maximum frame size should be set to an optimal value Quad stream A Quad view displays images from all four channels on a single screen where the images from each camera take up a quarter of the display area It is possible to define settings for the video stream in quad view Stream Profiles A stream profile is a set of pre configured stream settings including resolution compression frame rate and overlay settings Stream profiles can be used e When setting up recording using action rules see Events on page 28 e When setting up a continuous recording see Continuous Recording on page 32 e In the Live View page select the stream profile from the Stream profile drop down list Four pre programmed stream profiles are available for quick set up Each pre programmed profile has a descriptive name indicating its purpose If required the pre programmed stream profiles can be modified and new customized stream profiles can be created To create a new profile or modify an existing profile go to Setup Video amp Audio Stream Profiles To select a default s
45. iew Set up motion detection and add a network share 1 Go to Detectors Motion Detection and configure a motion detection window see page 26 2 Go to System Options gt Storage and set up the network share see page 41 Set up the action rule 1 Go to Events Action Rules and click Add 2 Select Enable rule and enter a descriptive name for the rule 3 Select Detectors from the Trigger drop down list 4 Select Motion Detection from the drop down list Select the motion detection window to use 5 Optionally select a Schedule and Additional conditions see below 6 Under Actions select Record Video from the Type drop down list 7 Select a Stream profile and configure the Duration settings as described below 8 Select Network Share from the Storage drop down list To add additional criteria select the Additional conditions option and add additional triggers To prevent an action from being triggered repeatedly a Wait at least time can be set Enter the time in hours minutes and seconds during which the trigger should be ignored before the action rule can be activated again The recording Duration of some actions can be set to include time immediately before and after the event Select Pre trigger time and or Post trigger time and enter the number of seconds When While the rule is active is enabled and the action is triggered again during the post trigger time the recording time will be extended with another post trigger time period
46. inputs 6Vpp max 3 5 mm jacks 4x mono audio output 2Vpp max at 1kohm 3 5 mm jack 4x 10BASE T 100BASE TX Ethernet 16x Configurable external inputs outputs terminal blocks 4x RS 485 422 full duplex terminal blocks 1x DC input terminal block 4x microSD SDHC Operating 0 50 C 32 122 F conditions Humidity a 80 RH non condensing Approvals EN 55022 Class B EN 61000 3 2 EN 61000 3 3 EN 55024 EN61000 6 1 EN61000 6 2 FCC Part 15 Subpart B Class B ICES 003 Class B VCCI Class B C tick AS NZS CISPR 22 KCC Class B UL IEC EN 60950 1 Weght Weight 2540 g Included Power supply mounting and connector kits Installation Guide CD with installation and accessories management tools software and User s Manual Windows decoder user licenses Dimensions 45 x 440 x 165 mm HxWxD Performance Considerations When settings up your system it is important to consider how various settings and situations will affect performance Some factors affect the amount of bandwidth the bit rate required others can affect the frame rate and some affect both If the load on the CPU reaches its maximum this will also affect the frame rate The following factors are among the most important to consider High image resolution and or lower compression levels result in images containing more data Bandwidth affected e Access by large numbers of Motion JPEG and or unicast H 264 clients Bandwidth affected e Simultaneous viewin
47. lating to technology embodied in the product described in this document In particular and without imitation these intellectual property rights may include one or more of the patents listed at http www axis com patent htm and one or more additional patents or pending patent applications in the US and other countries This product contains licensed third party software See the menu item About in the product s user interface for more information This product contains source code copyright Apple Computer Inc under the terms of Apple Public Source License 2 0 see http www opensource apple com apsl The source code is available from http developer apple com darwin projects bonjour Equipment Modifications This equipment must be installed and used in strict accordance with the instructions given in the user documentation This equipment contains no user serviceable components Unauthorized equipment changes or modifications will invalidate all applicable regulatory certifications and approvals Trademark Acknowledgments Apple Boa Bonjour Ethernet Internet Explorer Linux Microsoft Mozilla Real SMPTE QuickTime UNIX Windows Windows Vista and WWW are registered trademarks of the respective holders Java and all Java based trademarks and logos are trademarks or registered trademarks of Oracle and or its affiliates UPnP is a certification mark of the UPnP Implementers Corporation Support Should you require
48. lect the default video source to be displayed in the Live View page from Setup gt Live View Config This could be one of the 4 AXIS P7214 Video Encoder Live View Setup Help Live View Layout Q Default Live View Video Select the default video source for Live View video1i video2 video 3 Stream Profile Stream profile Motion JPEG M Show stream profile selection Default Viewer Windows Internet Explorer O videos Quad Stream AMC ActiveX M Other Browsers Server push M Note QuickTime is only used with H 264 Motion JPEG vill be shown with AMC in Windows Internet Explorer and with server push in other brovsers Viewer Settings V show viewer toolbar Enable H 264 decoder installation Show crosshair in PTZ joystick mode C use PTZ joystick mode as default C Enable recording button Not applicable to AMC ActiveX Action Buttons C show manual trigger button for Video 1 C show snapshot button C show audio clip section User Defined Links C show custom link 1 Use as cgilink web link Name Custom link 1 URL http C show custom link 2 Use as cgilink O web link Name Custom link 2 URL http O show custom link 3 Use as cgilink web link Name Custom link 3 URL http oO Show custom link 4 Use as cgi link Oo web link Name Custom link 4 URL http Output Buttons No outputs
49. monly configured to allow the HTTP protocol thus allowing RTP to be tunneled RTP over RTSP This unicast method RTP tunneled over RTSP is useful as it is relatively simple to configure firewalls to allow RTSP traffic Multicast RTP This method RTP over UDP should be used for live multicast video The video stream is always up to date even if some images are dropped Multicasting provides the most efficient usage of bandwidth when there are large numbers of clients viewing simultaneously A multicast cannot however pass a network router unless the router is configured to allow this It is not possible to multicast over the Internet for example Note also that all multicast viewers count as one unicast viewer in the maximum total of 20 simultaneous connections AXIS Media Control negotiates with the Axis product to determine the transport protocol to use The order of priority listed in the AMC Control Panel can be changed and the options disabled to suit specific requirements H 264 is licensed technology The Axis product includes one H 264 viewing client license Installing additional unlicensed copies of the client is prohibited To purchase additional licenses contact your Axis reseller MJPEG This format uses standard JPEG still images for the video stream These images are then displayed and updated at a rate sufficient to create a stream that shows constantly updated motion The Motion JPEG stream uses considerable amou
50. n page 44 AXIS Create Certificate Secure configuration of the root password via HTTPS requires a self certificate Create self signed certificate Validity Create Self Signed Certificate 2 Common name 10 92 25 211 365 days 1 9644 The name of the entity to be certified i e the IP address or host name of this product Configure Root Password using HTTP User name root Password max 64 characters Confirm password The password for the pre configured administrator root must be changed before the product can be used 1f the password for root is lost the product must be reset to the factory default settings by pressing the button located in the product s casing Please see the user documentation for more information ONVIF vill be disabled To enable ONVIF go to Setup System Options Security ONVIF The Live View Page The controls and layout of the Live View page may have been customized to meet specific installation requirements and user preferences Consequently some of the examples and functions featured here may differ from those displayed in your own Live View page The following provides an overview of each available control Controls on the Live View Page Stream profile ox cancel Once the certificate is created this page will close and you will be able to configure the root password via HTTPS AXIS a Configure Root Password using HTTPS User name
51. nts of bandwidth but provides excellent image quality and access to every image contained in the stream The recommended method of accessing Motion JPEG live video from the Axis product is to use the AXIS Media Control in Internet Explorer in Windows AXIS Media Control AMC AXIS Media Control AMC in Internet Explorer in Windows is the recommended method of accessing live video from the Axis product 10 AXIS P7210 Video Encoder Media Streams The AMC Control Panel can be used to configure various video and audio settings Please see the AXIS Media Control User s Manual for more information The AMC Control Panel is automatically installed on first use after which it can be configured Open the AMC Control Panel from e Windows Control Panel from the Start menu e Alternatively right click the video image in Internet Explorer and click Settings JA AXIS Media Control Video Audio PIZ Recording General Network Streaming Snapshot MPEG 4 AXIS Media Control EB Copyright 2004 2011 Axis Communications AB Version 6 01 Versions Item Version Media Control Audio Component RTP Source Filter MPEG 2 HTTP Source Filter MPEG 4 Video Decoder Motion JPEG Video Decoder File writer Overlay Mixer Filter View License View User s Manual Alternative Methods of Accessing the Video Stream You can also access video and images from the Axis product in the following ways e Motion JPEG server pus
52. o clip drop down list allows you to play an audio clip from the Live View page Select the audio v Q clip and click the Play button Gatekeeper Enable or disable the Gatekeeper by selecting On or Off from the drop down list See for more information about On Gatekeeper AXIS Media Control viewer toolbar The AXIS Media Control viewer toolbar is available in Internet Explorer only See AX S Media Control AMC on page 10 for more information The toolbar displays the following buttons Q The Play button connects to the Axis product and starts playing a media stream O The Stop button stops the media stream The Snapshot button takes a snapshot of the video image The location where the image is saved can be specified in the AMC Control Panel Click the View Full Screen button and the video image will fill the entire screen Press ESC Escape on the computer keyboard to cancel full screen view The Record button is used to record the current video stream The location where the recording is saved can be specified Q in the AMC Control Panel AMC Audio Controls AMC audio buttons control the speakers and microphone connected to the client computer The buttons are only visible when audio is enabled Q Speaker button Click to turn the speakers on or off Microphone button Click to mute or unmute the microphone In Simplex speaker only mode the Microphone and Talk buttons must both be active to send audio to
53. oduct Identify the product using its model or serial number Move the Axis product to an isolated network or to one with no DHCP or BOOTP server Set the IP address again using AXIS IP Utility or ARP Ping see the Installation Guide Open the Setup pages and disabled DHCP in the TCP IP settings Return the product to the main network The product now has a fixed IP address that will not change For authentication to work properly the date and time settings in the Axis product should be synchronized with an NTP server See Date amp Time on page 35 The product is accessible locally but not externally Router configuration Firewall protection Default routers required To configure your router to allow incoming data traffic to the Axis product enable the NAT traversal feature which will attempt to automatically configure the router to allow access to the Axis product see WAT traversal port mapping for IPv4 on page 38 The router must support UPnP Check the Internet firewall with your network administrator Check if you need to configure the router settings Problems with the H 264 format No H 264 displayed in the client Check that the relevant H 264 connection methods and correct interface are enabled in the AMC Control Panel streaming tab See AX S Media Control AMC on page 10 In the AMC Control Panel select the H 264 tab and click Set to default H 264 decoder Check that RTSP is enabled under System Opti
54. on on page 25 Tampering trigger the rule when tampering is detected see Camera Tampering on page 25 Video Signal trigger the rule if video signal is lost Network trigger the rule if network connection is lost or restored This can for example be used to start recording to the SD card Input Signal PTZ Storage Time Digital Input Port trigger the rule when an I O port receives a signal from a connected device see 0 Ports on page 41 Manual Trigger trigger the rule using the Manual Trigger button in the Live View page see Controls on the Live View Page on page 7 This can for example be used to validate actions during product installation and configuration Autotracking trigger the rule when autotracking starts or stops see Moving trigger the rule when the camera view moves due to a PTZ operation This can for example be used as an additional condition to prevent an action rule triggered by motion detection to record video while the camera view moves due to a PTZ operation Preset Reached trigger the rule when the camera stops at a preset position This can be for example be used with the Send Images action to upload images from the preset position Available trigger the rule when the storage device is unmounted or removed This can for example be used to send maintenance notifications Full trigger the rule when the storage device is full Under normal operation the oldest
55. ons gt Network gt TCP IP gt Advanced 46 Troubleshooting No multicast H 264 displayed in the client Multicast H 264 only accessible by local clients Poor rendering of H 264 images Color saturation is different in H 264 and Motion JPEG Lower frame rate than expected Why do not get maximum frames per second Image degeneration AXIS P7210 Video Encoder Check with your network administrator that the multicast addresses used by the Axis product are valid for your network Check with your network administrator to see if there is a firewall preventing viewing Check if your router supports multicasting or if the router settings between the client and the product need to be configured The TTL Time To Live value may need to be increased Color depth set incorrectly on clients Set to 16 bit or 32 bit color If text overlays are blurred or if there are other rendering problems you may need to enable Advanced Video Rendering fromv the Video tab in the AMC Control Panel Ensure that your graphics card is using the latest driver The latest drivers can usually be downloaded from the manufacturer s website Modify the settings for your graphics adapter Refer to the adapter s documentation for more information Reduce the number of applications running on the client computer Limit the number of simultaneous viewers Check with the network administrator that there is enough bandwidth available Check in
56. or audio quality CPU overloaded Unsynchronized audio and video Distorted audio Feedback loops Motion detection is based on changes in luminance in the image This means that if there are sudden changes in the lighting motion detection may trigger mistakenly Lower the sensitivity setting to avoid problems with luminance Check the sound card in the computer Ensure that mute is not selected and that the volume settings are correct Check that Enable audio support is selected under Setup gt System Options gt Security gt Audio Support Check that the correct Audio Input source is selected under Setup Video amp Audio Audio Settings Reduce the number of listeners and viewers Decrease image resolution and compression Synchronize the product s date and time settings with an NTP server Go to Setup System Options gt Date amp Time Check that the correct Audio Input source is selected under Setup Video amp Audio Audio Settings Feedback loops might appear in full duplex mode Try moving the microphone or the speaker or use half duplex mode instead 48 AXIS P7210 Video Encoder Troubleshooting Storage and disk management problems Video cannot be recorded Check that the SD card is not write protected that is read only SD card cannot be mounted Reformat the SD card and then click Mount 49 Technical Specifications Technical Function group Video Encoder Model AXIS P7210
57. ormation or to mask a part of the image To use an overlay image the image must first be uploaded to the Axis product 1 Go to Video amp Audio gt Overlay Image 2 Click Browse and browse to the file 3 Click Upload 4 Select the image to use from the Use overlay image list 5 Click Save To display the overlay image 1 Go to Video amp Audio gt Video Stream and select the Image tab 2 Under Overlay Settings select Include overlay image at the coordinates and enter the X and Y coordinates 3 Click Save For information about supported image formats see the online help O Audio Settings The audio functionality for each video stream is enabled under Video amp Audio gt Video Stream gt Audio Select the desired audio channel from the drop down list Audio Modes The Axis product supports the following audio modes 17 AXIS P7210 Video Encoder Video and Audio Full duplex Simultaneous two way audio allowing the Axis product to transmit and receive audio at the same time There is no echo cancellation if feedback loops appear try moving the microphone or the speaker Half duplex Audio can be transmitted to and from the Axis product but only in one direction at a time To transmit audio using the Live View page use the Talk and Listen buttons see AMC Audio Controls on page 8 Simplex speaker only Audio is transmitted from a client to the Axis product and can be played by a speaker connected to
58. ported SNMP devices The default password for the Read community is public and the default password for the Write community is write If HTTPS is enabled SNMP v1 and SNMP v2c should be disabled Traps for SNMP v1 v2 are used by the Axis product to send messages to a management system on important events and status changes Check Enable traps and enter the IP address where the trap message should be sent and the Trap community that should receive the message 39 AXIS P7210 Video Encoder System Options The following traps are available e Cold start e Warm start e Link up e Authentication failed SNMP v3 provides encryption and secure passwords To use traps with SNMP v3 an SNMP v3 management application is required To use SNMP v3 HTTPS must be enabled see H77PS on page 34 To enable SNMP v3 check the box and provide the initial user password The initial password can only be set once If the password is lost the Axis product must be reset to factory default see Reset to Factory Default Settings on page 44 UPnP The Axis product includes support for UPnP UPnP is enabled by default and the product is automatically detected by operating systems and clients that support this protocol UPnP can be disabled under System Options gt Network gt UPnP RTP H 264 The RTP port range and multicast settings are configured under System Options gt Network gt RTP The RTP port range defines the range of ports
59. ra Settings 47 Troubleshooting Missing images in uploads Slow image update Poor performance Poor quality snapshot images Screen incorrectly configured on your computer AXIS P7210 Video Encoder This can occur when trying to use a larger image buffer than is actually available Try lowering the frame rate or the upload period Configuring pre buffers motion detection high resolution images or high frame rates will affect the performance of the Axis product Poor performance may be caused by heavy network traffic multiple users accessing the product low performance clients use of features such as motion detection event handling or uploaded applications Configure your screen to show at least 65000 colors that is at least 16 bits Using only 16 or 256 colors will produce dithering artifacts in the image Overlay image is not displayed Incorrect size or location of overlay image Browser freezes Firefox can sometimes freeze on a slow computer Problems uploading files Limited space The overlay image may have been positioned incorrectly or may be too large See Overlay Image Settings in the online help for more information Lower the image resolution There is only limited space available for the upload of your own files Delete existing files to free up space Motion Detection triggers unexpectedly Changes in luminance No audio Incorrect setup No audio or very poor audio quality Po
60. reas outside Include windows are automatically ignored For instructions see Set Up Motion Detection Windows on page 26 To control the number of motion detection alarms the parameters Object Size History and Sensitivity can be adjusted See Motion Detection Parameters on page 26 Once motion detection windows are configured the Axis product can be configured to perform actions when motion is detected Possible actions include uploading images and start recording For more information see Setting Up an Action Rule on page 29 25 AXIS P7210 Video Encoder Detectors Using the motion detection feature may decrease the product s overall performance Basic Setup Motion Detection o Video amp Audio gt Live View Config PTZ Events Recordings System Options About Set Up Motion Detection Windows To set up a motion detection Include Window follow these instructions 1 Go to Detectors Motion Detection 2 Select the Configure Included Windows option and click New Select the new window in the list of windows and enter a descriptive name 3 Adjust the size drag the bottom right hand corner and the position click on the text at the top and drag to the desired position of the window 4 Adjust the Object Size History and Sensitivity profile sliders see Motion Detection Parameters for details Any detected motion within an active window is indicated by red peaks in the Activity window 5
61. rial interface used to control auxiliary equipment e g PTZ devices LED Indicators Network Green Steady for connection to a 100 MBit s network Flashes for network activity Amber Steady for connection to a 10 MBit s network Flashes for network activity Unlit No network connection Steady green for normal operation The Status LED can be configured to be unlit during normal operation To configure go to Setup System Options Ports amp Devices gt LED See the online help for more information The Status LED can be configured to flash for identifying the unit Go to Setup System Options Maintenance AXIS P7210 Video Encoder Accessing the Product Accessing the Product To install the Axis product refer to the Installation Guide supplied with the product The product can be used with most operating systems and browsers The recommended browsers are Internet Explorer with Windows Safari with Macintosh and Firefox with other operating systems See 7echnica Specifications on page 50 To view streaming video in Internet Explorer allow installation of AXIS Media Control AMC when prompted e QuickTime is also supported for viewing H 264 streams and for audio f your computer restricts the use of additional software components the product can be configured to use a Java applet for viewing Motion JPEG Access from a Browser 1 Start a browser Internet Explorer Firefox Safari 2 Enter the
62. s The System Options gt Support gt Logs amp Reports page generates logs and reports useful for system analysis and troubleshooting If contacting Axis Support please provide a valid Server Report with your query System Log Provides information about system events Access Log Lists all failed attempts to access the product The Access Log can also be configured to list all connections to the product see below Server Report Provides information about the product status in a pop up window The Access Log is automatically included in the Server Report You can view or download the server report Downloading the server report creates a zip file that contains a complete server report text file in UTF 8 format Select the Include snapshot with default image settings option to include a snapshot of the product s Live View that also shows the settings specified under Video Stream gt Image gt Image Appearance The server report zip file should always be included when contacting support Parameter List Shows the product s parameters and their current settings This may prove useful when troubleshooting or when contacting Axis Support Connection List Lists all clients that are currently accessing media streams Crash Report Generates an archive with debugging information The report takes several minutes to generate 43 AXIS P7210 Video Encoder System Options The log levels for the System Log and the Access Log are se
63. setup window To set a customized home position select Use current position as Home when adding a preset position The user defined home position will have H added for example Entrance H The default Home position called Home will still be available The product can be configured to return to the Home position when the PTZ functionality has been inactive for a specified length of time Enter the length of time in the Return to home when inactive field and click Save Set the time to zero to prevent the product from automatically returning to the Home position To include the preset position name in the overlay text go to Video amp Audio select Include overlay text and enter the modifier P in the field For more information about modifiers see File Naming amp Date Time Formats in the online help O Preset Positions Video 1 o Preset Position Setup Current position Basic Setup gt Video amp Audio gt Live View Config L PTZ Use current position a Video 1 Preset Positions Guard Tour Advanced Driver Selection Available positions dfgdfg H M Add Dad sete Remove mr gt Events Recordings gt System Options About Playing Motion JPEG Eum O PAN Lek 3 Right L Home zoom wide mm sn G Tele Ctrl panel FOCUS Near 3 rar IRIS Close 3 Open 23 AXIS P7210 Video Encoder PTZ Pan Tilt Zoom
64. stom date and time formats To include date and time in the overlay text go to Video amp Audio and select Include date and Include time Network Basic TCP IP Settings The Axis product supports IP version 4 and IP version 6 Both versions can be enabled simultaneously and at least one version must always be enabled IPv4 Address Configuration By default the Axis product is set to use IPv4 IP version 4 and to obtain the IP address automatically via DHCP The IPv4 settings are configured under System Options gt Network gt TCP IP gt Basic DHCP Dynamic Host Configuration Protocol allows network administrators to centrally manage and automate the assignment of IP addresses DHCP should only be enabled if using dynamic IP address notification or if the DHCP can update a DNS server It is then possible to access the Axis product by name host name If DHCP is enabled and the product cannot be accessed run AXIS IP Utility to search the network for connected Axis products or reset the product to the factory default settings see page 44 and then perform the installation again To use a static IP address check Use the following IP address and specify the IP address subnet mask and default router IPv6 Address Configuration If IPv6 IP version 6 is enabled the Axis product will receive an IP address according to the configuration in the network router To enable IPv6 go to System Options gt Network gt TCP IP gt Basic
65. t s or 24 kbit s Audio 8 external microphone or line inputs and 4 line outputs input output Network Security Password protection IP address filtering HTTPS encryption IEEE 802 1X network access control digest authentication user access log Supported IPv4 v6 HTTP HTTPS QoS layer 3 DiffServ FTP SMTP Bonjour UPnP protocols SNMPv1 v2c v3 MIB I1 DNS DynDNS NTP RTSP RTP TCP UDP IGMP RTCP ICMP DHCP ARP SOCKS 50 Technical Specifications Function group System Application Open API for software integration including VAPIX from Axis Communications available Integration Programming at www axis com Includes the ONVIF specification available at www onvif org Interface Support for AXIS Video Hosting System AVHS with One Click Camera connection Intelligent video Video motion detection active tampering alarm Alarm triggers Audio detection Alarm events File upload via FTP HTTP and email Notification via email HTTP and TCP PTZ preset External output activation Play audio clip Pre and post alarm video buffering General Standalone rackmount or wallmount Processor 4x ARTPEC 4 4 x 512 MB RAM 4x 128 MB Flash memory 8 20 V DC max 32W 4 x Power over Ethernet IEEE 802 3af Class 3 AXIS PS P power supply Use the supplied mains adaptor or a limited power source which rated power output does not exceed either 100 W or 5 A Connectors 16x analog composite video inputs BNC 8x mono microphone or line
66. t to the AVHS service over the Internet Once registered the product will stay connected to the service This option can be used when the product is already installed and it is not convenient to use the one click installation AXIS Internet Dynamic DNS Service AXIS Internet Dynamic DNS Service assigns a host name for easy access to the product For more information see www axiscam net To register the Axis product with AXIS Internet Dynamic DNS Service go to System Options gt Network gt TCP IP gt Basic Under Services click the AXIS Internet Dynamic DNS Service Settings button requires access to the Internet The domain name currently registered at AXIS Internet Dynamic DNS service for the product can at any time be removed Advanced TCP IP Settings DNS Configuration DNS Domain Name Service provides the translation of host names to IP addresses The DNS settings are configured under System Options gt Network gt TCP IP gt Advanced Select Obtain DNS server address via DHCP to use the DNS settings provided by the DHCP server To make manual settings select Use the following DNS server address and specify the following Domain name Enter the domain s to search for the host name used by the Axis product Multiple domains can be separated by semicolons The host name is always the first part of a fully qualified domain name for example myserver is the host name in the fully qualified domain name myserver mycompany com where
67. t under System Options gt Support gt Logs amp Reports gt Configuration The Access Log can be configured to list all connections to the product select Critical Warnings amp Info If required a different log level can be used when sending emails Advanced Scripting Scripting allows experienced users to customize and use their own scripts Improper use may cause unexpected behavior and loss of contact with the Axis product Axis strongly recommends that you do not use this function unless you understand the consequences Axis Support does not provide assistance for problems with customized scripts To open the Script Editor go to System Options Advanced Scripting It is recommended to create a backup file before customizing the scripts If a script causes problems reset the product to its factory default settings see page 44 For more information see www axis com developer File Upload Files for example web pages and images can be uploaded to the Axis product and used as custom settings To upload a file go to System Options gt Advanced gt File Upload Uploaded files are accessed through http ip address gt local lt user gt lt file name where user is the selected user group viewer operator or administrator for the uploaded file Plain Config Plain Config is for advanced users with experience of Axis product configuration Most parameters can be set and modified from this page Help is availa
68. the AMC Control Panel H 264 tag that video processing is NOT set to Decode only key frames Lower the image resolution See Performance Considerations on page 51 The maximum frames per second is dependent on the utility frequency 60 50 Hz of the Axis product See 7echnical Specifications on page 50 Decrease the GOV length Go to Video amp Audio Video Stream and select the H 264 tab to modify the GOV length Status and Network indicator LEDs are flashing red rapidly Hardware failure Contact your Axis reseller Status indicator LED is flashing red and the product is inaccessible A firmware upgrade has been interrupted or the firmware has otherwise been damaged See Emergency Recovery Procedure on page 45 No images displayed on web page Problems with AXIS Media Control nternet Explorer only Installation of additional ActiveX component restricted or prohibited To enable the updating of video images in Internet Explorer set the browser to allow ActiveX controls Also make sure that AXIS Media Control is installed on your computer Configure the Axis product to use a Java applet for updating video images in Internet Explorer Go to Setup Live View Config and select Java applet under Default viewer Video and image problems general Image too dark or too light Check the video stream and camera settings under Setup gt Video amp Audio gt Video Stream and Setup Video amp Audio Came
69. the local network The product can have a Link Local IP and a static or DHCP supplied IP address at the same time This function can be disabled under System Options gt Network gt TCP IP gt Advanced HTTP The HTTP port used by the Axis product can be changed under System Options gt Network gt TCP IP gt Advanced In addition to the default setting which is 80 any port in the range 1024 65535 can be used HTTPS The HTTPS port used by the Axis product can be changed under System Options gt Network gt TCP IP gt Advanced In addition to the default setting which is 443 any port in the range 1024 65535 can be used To enable HTTPS go to System Options Security HTTPS For more information see page 34 NAT traversal port mapping for IPv4 A network router allows devices on a private network LAN to share a single connection to the Internet This is done by forwarding network traffic from the private network to the outside that is the Internet Security on the private network LAN is increased since most routers are pre configured to stop attempts to access the private network LAN from the public network Internet Use NAT traversal when the Axis product is located on an intranet LAN and you wish to make it available from the other WAN side of a NAT router With NAT traversal properly configured all HTTP traffic to an external HTTP port in the NAT router is forwarded to the product NAT traversal is config
70. the quad Overlay Overlays are used to provide extra information for example for forensic video analysis or during product installation and configuration Overlays are superimposed over the video stream 16 AXIS P7210 Video Encoder Video and Audio An overlay text can display the current date and time or a text string When using a text string modifiers can be used to display information such as the current bit rate or the current frame rate For information about available modifiers see e Naming amp Date Time Formats in the online help O To enable overlays 1 Go to Video amp Audio gt Video Stream and select the Image tab 2 To include an overlay image select Include overlay image at the coordinates The overlay image must first be uploaded to the Axis product see Overlay Image 3 To include date and time select Include date and Include time 4 To include a text string select Include text and enter the text in the field Modifiers can be used see File Naming amp Date Time Formats in the online help O 5 Select the text color the text background color and the position of the overlay 6 Click Save To modify the date and time format go to System Options gt Date amp Time See Date amp Time on page 35 Overlay is not possible for quad stream Overlay Image An overlay image is a static image superimposed over the video stream The image for example company logo is used to provide extra inf
71. the sound is too low choose a higher dB If the sound is too high choose a lower dB Audio Clips An audio clip is a sound file that can be played when events occur or directly from the Live View page The audio clip must first be uploaded to the Axis product or recorded by a microphone connected to the product To add download modify or remove audio clips go to Video amp Audio Audio Clips For more information see the online nep To configure the Axis product to play audio clips when an event occurs an action rule must be set up For more information see Events on page 28 Audio clips cannot be used if the product s audio functionality is enabled The audio functionality is enabled on the Audio tab under Video amp Audio Video Stream 19 AXIS P7210 Video Encoder Live View Config Live View Config You can customize the Live View page and alter it to suit your requirements It is possible to define the following features of the Live View page e Stream Profile See page 75 e Default Viewer for Browser See page 21 e Viewer Settings See page 27 e Action Buttons These are the buttons described in Controls on the Live View Page on page 7 e User Defined Links See page 27 e Output Buttons See page 21 gt Basic Setup gt Video amp Audio Live View Config Layout gt PTZ gt Detectors gt Events gt Recordings System Options About Default live view video Se
72. the time that must elapse before an alarm is generated This can help prevent false alarms for known conditions that affect the image 3 Select Alarm for dark images if an alarm should be generated if lights are dimmed or turned off or if the lens is sprayed covered or rendered severely out of focus 4 Click Save To configure the product to send an alarm when tampering occurs 1 Go to Events Action Rules 2 Click Add to set up a new action rule 3 Enter a Name for the action rule 4 Under Condition select Detectors from the Trigger list 5 Select Tampering from the list of detectors 6 Select the video channel 7 Optionally select a schedule and set additional conditions 8 Select the action To send an email select Send Notification and select a Recipient from the list of defined recipients The While the rule is active option under Duration cannot be used with camera tampering since camera tampering does not have a duration and once it has been triggered it will not automatically return to its untriggered state For more information on actions rules see Fvents on page 28 Motion Detection Motion detection is used to generate an alarm whenever movement starts or stops in the camera view Motion detection is configured by defining up to 10 Include and Exclude windows e Include windows define areas where motion should be detected e Exclude windows define areas within an Include window that should be ignored a
73. they were downloaded that is not the date the recordings were made To play recordings in Windows Media Player AXIS Matroska File Splitter must be installed AXIS Matroska File Splitter can be downloaded from www axis com techsup software For detailed recording and video information select a recording and click Properties To remove a recording select the recording and click Remove Continuous Recording The Axis product can be configured to continuously save video to a storage device See Storage on page 40 for more information about storage devices To prevent the disk from becoming full it is recommended to configure the disk to automatically remove old recordings To start a continuous recording follow these steps 1 Go to Recordings Continuous 2 Select Enabled 3 Select type of storage device from the Disk list 4 Select a Stream profile to use for continuous recordings 5 Click Save to save and start the recording 32 AXIS P7210 Video Encoder Recordings If a new stream profile is selected while a recording is ongoing the recording will be stopped and saved in the recording list and a new recording with the new stream profile will start All previous continuous recordings will remain in the recording list until they are removed manually or through automatic removal of old recordings 33 AXIS P7210 Video Encoder System Options System Options Security Users User access control is enabled
74. tream profile for the Live View page go to Setup Live View Config 15 AXIS P7210 Video Encoder Video and Audio Camera Settings The Video amp Audio gt Camera Settings page provides access to advanced image settings for the Axis product Image Appearance The image Brightness can be adjusted in the range 0 100 where a higher value produces a brighter image The Contrast changes the relative difference between light and dark It can be adjusted using the slidebar Video input e Enter a descriptive name for your video source in the Video source name field e The values in the Offset Adjustments fields affect the horizontal and vertical synchronization for the image This can be used to eliminate any black border surrounding the image High values both negative and positive can put the image out of sync e De interlacing is used to improve video stream image quality from analog devices Select any of the following options from the De interlacing drop down list Select None if de interlacing is not necessary Blending for improved image quality that is not as processor intensive Adaptive Interpolation performs de interlacing of the video stream by applying different filters on the image This may give a better result than Motion Adaptive Interpolation in rare cases Motion Adaptive Interpolation performs de interlacing of the video stream by applying different filters depending on the motion in different parts of the image This
75. ty IEEE 802 1X and upload the CA certificate the client certificate and the client private key 3 Under Settings select the EAPOL version provide your EAP identity and private key password 4 Check the box to enable IEEE 802 1X and click Save Certificates CA Certificate The CA certificate is used to validate the identity of the authentication server Enter the path to the certificate directly or locate the file using the Browse button Then click Upload To remove a certificate click Remove Client certificate The client certificate and private key are used to authenticate the network device They can be Client private key uploaded as separate files or in one combined file e g a PFX file or a PEM file Use the Client private key field if uploading one combined file For each file enter the path to the file or locate the file using the Browse button Then click Upload To remove a file click Remove Settings EAPOL version Select the EAPOL version 1 or 2 as used in your network switch EAP identity Enter the user identity maximum 16 characters associated with your certificate Private key password Enter the password maximum 16 characters for the private key Enable IEEE 802 1X Check the box to enable the IEEE 802 1X protocol Audio Support Select Enable audio support to allow clients to retrieve audio streams from the Axis product For information on how to configure audio settings see Audio Settings on page 17
76. uct s folder on the designated share click Clear under Storage Tools To avoid filling the share it is recommended to remove recordings continuously Under Recording Settings select Remove recordings older than and select the number of days or weeks To stop writing to the share and protect recordings from being removed select Lock under Recording Settings Ports amp Devices 1 0 Ports The Axis product provides four configurable input and output ports for connection of external devices For information on how to connect external devices see Connectors on page 4 The 1 0 ports are configured under System Options gt Ports amp Devices gt 1 0 Ports Select the port direction Input or Output The ports can be given descriptive names and their Normal states can be configured as Open circuit or Grounded circuit 41 AXIS P7210 Video Encoder System Options There are four 1 0 ports for each group of video input connectors COM Port The video encoder has one RS 485 RS 422 serial port The port supports the following modes e Generic HTTP allows the video encoder to receive data and send commands via HTTP e Pan Tilt Zoom is used to control a PTZ device The PTZ device requires a driver See for more information Drivers can be downloaded from www axis com e Generic TCP IPallows the Axis product to receive data and send commands via TCP IP Daisy chain server Allows Daisy chain clients to communicate with the Axis product
77. ured under System Options gt Network gt TCP IP gt Advanced e For NAT traversal to work this must be supported by the router The router must also support UPnPTM The router has many different names NAT router Network router Internet Gateway Broadband router Broadband sharing device or Home firewall but the essential purpose of the device is the same Enable Disable When enabled the Axis product attempts to configure port mapping in a NAT router on your network using UPnP Note that UPnP must be enabled in the product see System Options gt Network gt UPnP Use manually selected NAT router Select this option to manually select a NAT router and enter the IP address for the router in the field If no router is specified the product automatically searches for NAT routers on your network If more than one router is found the default router is selected Alternative HTTP port Select this option to manually define an external HTTP port Enter the port number in the field If no port is entered here a port number is automatically selected when NAT traversal is enabled e An alternative HTTP port can be used or be active even if NAT traversal is disabled This is useful if your NAT router does not support UPnP and you need to manually configure port forwarding in the NAT router f you attempt to manually enter a port that is already in use another available port is automatically selected e When the port
78. ways read the upgrade instructions and release notes available with each new release before upgrading the firmware To upgrade follow these instructions 1 Save the firmware file to your computer The latest version of the firmware is available free of charge from Axis website at www axis com techsup 2 Go to Setup gt System Options gt Maintenance in the products web pages 3 Under Upgrade Server click Browse and locate the file on your computer Click Upgrade After starting the upgrade process always wait at least 5 10 minutes before restarting the product even if you suspect the upgrade has failed AXIS Camera Management can be used for multiple upgrades See www axis com for more information Your dealer reserves the right to charge for any repair attributable to faulty upgrade by the user Preconfigured and customized settings are saved when the firmware is upgraded providing the features are available in the new firmware although this is not guaranteed by Axis Communications AB Emergency Recovery Procedure If power or network connection is lost during the upgrade the process fails and the product becomes unresponsive Flashing red Status indicator indicates a failed upgrade To recover the product follow the steps below The serial number is found on the product s label 1 In UNIX Linux type the following from the command line arp s IP address serial number temp ping s 408 IP address In Windo
79. ws type the following from a command DOS prompt this may require that you run the command prompt as an administrator arp s IP address gt serial number ping 1 408 t IP address gt 2 If the product does not reply in 30 seconds restart it and wait for a reply Press CTRL C to stop Ping 3 Open a browser and type in the product s IP address In the page that appears use the Browse button to select the upgrade file to use Then click Load to restart the upgrade process 4 After the upgrade is complete 1 10 minutes the product automatically restarts and shows a steady green on the Status indicator 5 Reinstall the product referring to the Installation Guide If the emergency recovery procedure does not get the product up and running again contact Axis support at www axis com techsup 45 AXIS P7210 Video Encoder Troubleshooting Symptoms Possible Causes and Remedial Actions Problems setting the IP address When using ARP Ping The product is located on a different subnet The IP address is being used by another device Possible IP address conflict with another device on the same subnet Try the installation again The IP address must be set within two minutes after power has been applied to the product Ensure the Ping length is set to 408 See the Installation Guide for detailed instructions If the IP address intended for the product and the IP address of the computer used to access the product
80. y network video technology ONVIF enables interoperablity between different vendor products increased flexibility reduced cost and future proof systems By creating a user you automatically enable ONVIF communication Use the user name and password with all ONVIF communication with the product For more information see www onvif org IP Address Filter IP address filtering is enabled on the System Options Security IP Address Filter page Once enabled the listed IP address are allowed or denied access to the Axis product Select Allow or Deny from the list and click Apply to enable IP address filtering The administrator can add up to 256 IP address entries to the list a single entry can contain multiple IP addresses HTTPS The Axis product supports encrypted browsing using HTTPS This is configured on the System Options Security HTTPS page A self signed certificate can be used until a Certificate Authority issued certificate has been obtained Click Create self signed certificate to install a self signed certificate Although self signed certificates are free and offer some protection true security is only implemented after the installation of a signed certificate issued by a Certificate Authority To obtain a signed certificate from an issuing Certificate Authority click Create Certificate Request When the signed certificate is returned click Install signed certificate to import the certificate The properties of any certific
81. y video streams at low bit rates An H 264 video stream consists of different types of frames such as l frames and P frames An I frame is a complete image whereas P frames only contain the differences from previous frames The GOV length is the number of frames between two consecutive I frames Increasing the GOV length may save considerably on bandwidth requirements in some cases but may also have an adverse affect on image quality The bit rate can be set as Variable Bit Rate VBR or Constant Bit Rate CBR VBR adjusts the bit rate according to the image complexity using up more bandwidth for increased activity in the image and less for lower image activity CBR allows you to set a fixed Target bit rate that consumes a predictable amount of bandwidth As the bit rate would usually need to increase for increased image activity but in this case cannot frame rate and image quality are affected negatively To partly compensate for this it is possible to prioritize either frame rate or image quality Not setting a priority means that frame rate and image quality are equally affected You must save your settings before they can take effect The current bit rate can be set to appear as text overlay To do this select the Include text check box option under Overlay Settings and enter the modifier b in the field MJPEG Sometimes the image size is large due to low light or complex scenery Adjusting the maximum frame size helps to control the bandw

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