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AXIS 214 PTZ Network Camera User Manual

1. e g push button GND 2 Relay D 4 i 3o M i x ag 9 1 i Device 4 1 E St Connecting audio equipment 1 Connect a microphone not supplied to the LINE MIC IN socket 2 Connect a loudspeaker not supplied to the LINE OUT socket amplified speakers only AXIS 214 PTZ 40 Troubleshooting Checking the Firmware Firmware is software that determines the functionality of the AXIS 214 PTZ When the firmware is upgraded your Axis product receives the latest available functionality One of your first actions when troubleshooting a problem should be to check the currently installed firmware version The latest version may contain a correction that fixes your particular problem The current firmware version in your AXIS 214 PTZ is available under Setup Basic Configuration Updating the Firmware New firmware can be downloaded to the cameras over the network Always read the upgrade instructions available with each new release before updating the firmware 1 Save the firmware file to your computer The latest version is available free of charge from the Axis Website at http www axis com techsup or from your local distributor 2 Go to Setup System Options Maintenance in the AXIS 214 PTZ Web pages 3 In the Upgrade Server section and browse to the firmware file on your computer Click Upgrade 4 Wait at least 20 minutes before restarting the AXIS 214 PTZ after upgrading Notes e Pre c
2. e Action What occurs when the event triggers e g the upload of video images to an FTP server or email notification Event servers Event servers are used to e g receive uploaded image files and or notification messages To set up event server connections in your AXIS 214 PTZ go to Setup Event Configuration Event Servers and enter the required information for the selected server type Server type Purpose Required information IP address hostname Descriptive name of your choice User name and password to FTP server Upload path e g images Port number Use passive mode if there is a firewall between the camera and the FTP server FTP server Upload of saved images HTTP server Notification messages Upload of saved images Descriptive name of your choice URL User name and password to HTTP server Proxy address proxy port Proxy user name and password IP address hostname Descriptive name of your choice Port number TCP server For details on each setting please refer to the online help available from each web page Note Pre trigger and post trigger buffers will be lost if the connection to the event server fails When the setup is complete the connection can be tested by clicking the Test button the connection test will take approximately 10 seconds AXIS 214 PTZ 28 Event types AXISA AXIS 214 PTZ Network Camera Live View Setup Help Basic Configurati
3. Check if your router supports multicasting or if the router settings between the client and the server need to be configured The TTL Time To Live value may need to be increased Poor rendering of MPEG 4 images Color depth set incorrectly on clients Set to 16 bit or 32 bit color If text overlays are blurred or if there are other rendering problems you may need to enable Advanced Video Ren dering from the MPEG 4 tab in the AMC control panel applet Ensure that your graphics card is using the latest device driver The latest drivers can usually be downloaded from the manufacturer s website Color saturation is different in MPEG 4 and Motion JPEG Modify the settings for your graphics adapter Please see the adapter s documentation for more information Lower frame rate than expected Reduce number of applications running on the client computer Check with the system administrator that there is enough bandwidth available See also the online help Check in the AMC control panel applet MPEG 4 tab that video processing is not set to Decode only frames Lower the image resolution Image degeneration Decrease the GOV length see the online help for more information No images displayed in the Web interface Problem with AMC Internet Explorer only To enable the updating of images in Microsoft Internet Explorer set your Web browser to allow ActiveX controls Also make sure that AXIS
4. How to stream MPEG 4 cec ues ke a RR RR tek tae vane beet ee n Ruik rede es 12 AXIS Media Control 0 0 cece ine eee eee 12 Other methods of accessing the video stream 22 eee eee eee eee 13 Configuring the camera sssesecssceesex e ese deg edu dur e ge e d ee Re ee He Ren d oe ER eer ee 14 Accessing the Setup link from a browser IH 14 Video amp Image settings sus ku bees RR Ra RR MER RE e gener ae dade dws ERR oer Ea Rar a 15 Image scade sia Sex mx Reid iex RR b RUP wei wae eae DRE Wee Mee PO RD RU rra RE DRE 15 Overlay Mages spe x ea SR NIRE TERES REA dE etes eta See eee LENS 16 MPEG iid acea ex utin anb E ex Roten dua bx iod addu wa ed andato gU Orr Rata RU BH 17 MJPEG iz degere peditum ip icon and Run ede seem eel Quin a Rake e eh dr 18 AXIS Media Control eere Rr p Rx Re REF RLERUOePTerE eR X iad Pek ber eens 19 Audio sire a d A E LU EI M PI T MICE LL MEMILIL ete ak E Maden epee 20 Basic Audio Settings nn 20 Advanced Audio Settings sssssssssssssssssesee eh 22 aAA Sip 23 IE MEER MMMmmMTMTPET 23 HTML Examples 22 cette me nter wee eme e Rente Rime moe ub Rew eq nen RD 25 External Video fcc eere ER ERR Rex able e eg dea at Riek Ede Ea EE aides 25 PIZ COME IU C up EDU 26 Preset POSICIONS ie Reus RR ceded de pepe d RE bx eee Pe Ree Gee Se n Guedes 26 GU ATO OU EN MP 26 Advanced Limits 0 0 cece hmmm nn 26 Advanced Ctr Panel piceiiseigegehsieGrversPerdeedem
5. Since only one of the circuit types is on at any given time CMOS chips require less power than chips using just one type of transistor CMOS image sensors also allow processing circuits to be included on the same chip an advantage not possible with CCD sensors which are also much more expensive to produce Codec In communications engineering a codec is usually a coder decoder Codecs are used in integrated circuits or chips that convert e g analog video and audio signals into a digital format for transmission The codec also converts received digital signals back into analog format A codec uses analog to digital conversion and digital to analog conversion in the same chip Codec can also mean compression decompression in which case it is generally taken to mean an algorithm or computer program for reducing the size of large files and programs Compression See Image Compression Contrast Defines the degree of difference between the lightest and darkest parts of an image or video stream DC Iris This special type of iris is electrically controlled by the camera to automatically regulate the amount of light allowed to enter DHCP Dynamic Host Configuration Protocol DHCP is a protocol that lets network administrators automate and centrally manage the assignment of Internet Protocol IP addresses to network devices in a network DHCP uses the concept of a lease or amount of time that a given IP address will be valid
6. 4 Set the Respond to Trigger parameters when the event is to be active e g only after office hours 5 Select the trigger alternative from the Triggered by drop down list e g an Input port with a connected sensor if the door is opened 6 Set the When Triggered parameters i e set the actions that the AXIS 214 PTZ will take if the main door is opened e g upload images to an FTP server 7 Click OK to save the event in the Event Types list Please see the online help O for descriptions of each available option Pre trigger and post trigger buffers This function is very useful when checking to see what happened immediately before and after a trigger e g 2 minutes before and after a door has been opened Check the Upload images checkbox under Event Types Add triggered When Triggered to expand the web page with the available options Note Buffer size up to 9 MB buffer The maximum length of time of the pre post buffer depends on the image size and selected frame rate AXIS 214 PTZ 29 Include pre trigger buffer images stored internally in the server from the time immediately preceding the trigger Check the box to enable the pre trigger buffer enter the desired length of time and specify the required image frequency Include post trigger buffer contains images from the time immediately after the trigger Configure as for pre trigger Note If the pre or post buffer is too large for the intern
7. Banner link None C own http s f Logo G None C default C own 7 m C External Pttp Logo link C None C default C own http i Background color Title C None default C own Title text above image Description C None C default C own Description text below image IV show setup link Caution Unchecking the box for Show setup link will remove the setup link from the product s Home Page The Setup Tools will then only be accessible by entering the full setup address into the address URL field of a browser The setup address for this product is http 10 92 127 215 operator basic shtml Preview Preview the page before saving Own Home Page use own home page ok Cancel All uploaded files are shown in the list in the lower section of the page To remove a file check the box provided next to it and then click the Remove button Modify the Axis Look Adjust the settings under Modify the Axis Look to change the background color text color background picture banner banner link and Logo To use your uploaded file click the radio button select the file from the drop down list by Own e To use an external file located somewhere other than in the AXIS 214 PTZ click the radio button and enter the URL by External Note Deselecting the Show setup link box option removes the link from the camera s web pages The setup tools will then only be accessible by entering the full setup address into the
8. P VOP See VOP Resolution Image resolution is a measure of how much detail a digital image can hold the greater the resolution the greater the level of detail Resolution can be specified as the number of pixel columns width by the number of pixel rows height e g 320x240 Alternatively the total number of pixels usually in megapixels in the image can be used In analog systems it is also common to use other format designations such as CIF QCIF 4CIF RTCP Real Time Control Protocol RTCP provides support for real time conferencing of groups of any size within an intranet This support includes source identification and support for gateways like audio and video bridges as well as multicast to unicast translators RTCP offers quality of service feedback from receivers to the multicast group as well as support for the synchronization of different media streams RTP Real Time Transport Protocol RTP is an Internet protocol for the transport of real time data e g audio and video It can be used for media on demand as well as interactive services such as Internet telephony RTSP Real Time Streaming Protocol RTSP is a control protocol and a starting point for negotiating transports such as RTP multicast and Unicast and for negotiating codecs RTSP can be considered a remote control for controlling the media stream delivered by a media server RTSP servers typically use RTP as the protocol for the actual transpo
9. RADIUS server uses various EAP methods protocols of which there are many The one used in the Axis implementation is EAP TLS EAP Transport Layer Security The AXIS network video device presents its certificate to the network switch which in turn forwards this to the RADIUS server The RADIUS server validates or rejects the certificate and responds to the switch and sends its own certificate to the client for validation The switch then allows or denies network access accordingly on a preconfigured port RADIUS RADIUS Remote Authentication Dial In User Service is an AAA Authentication Authorization and Accounting protocol for applications such as network access or IP mobility It is intended to work in both local and roaming situations CA servers In cryptography a Certification Authority CA is an entity that provides signed digital certificates for use by other parties and thus acts a trusted third party There are many commercial CA s that charge for their services Institutions and governments may have their own CA and there are free CA s available AXIS 214 PTZ 33 Date amp Time Current Server Time displays the current date and time 24h clock The time can be displayed in 12h clock format in the Overlay Images see below New Server Time Select your time zone from the drop down list If you want the server clock to automatically adjust for daylight savings time select Automatically adjust for daylight savi
10. The Snapshot button takes a snapshot of the currently displayed image The Snapshot function and the target directory for saving snapshots can be configured from AMC AXIS Media Control which is available from the Windows Control Panel Internet Explorer only Click the View Full Screen button and the video image will fill the entire screen area No other windows will be visible Press Esc Escape on the computer keyboard to cancel full screen view Q Enabling this button allows the user to start an recording directly from the Live View page The location where the image file is saved can be specified using the AMC control panel To enable recording Select Live View Config Viewer Settings Enable recording button 9 AXIS 214 PTZ 10 O o These buttons change the navigation mode Selecting Center will move the camera view to center on the position that was clicked Joystick mode will move the camera in the direction indicated by a mouse click relative to the center of the image The further from the center the image is clicked the greater the movement These modes can also be selected by right clicking in the image Q O Click the Speaker and Microphone buttons to switch the sound off and on for the speaker and microphone respectively Q o When using Half duplex mode this button toggles between allowing you to speak and listen The first icon indicates that you can talk and the speaker attached to the camera will play your vo
11. UDEG image quality at the expense of increased ees AXIS a AXIS 214 PTZ Network Camera Live View Setup Help Maximum frame size 9 unlimited Limited to kbytes Preview Image Settings Audio gt Live View Config gt PTZ Configuration gt Event Config System Options About AXIS 214 PTZ 19 bandwidth and storage usage during low light Limiting the frame size will prevent excessive bandwidth and storage usage but image quality will suffer To prevent increase in bandwidth and storage usage the maximum frame size should be set to an optimal amount During ideal light conditions follow these instructions to optimize frame size 1 Click the View button and a pop up window appears with Frame size and Compression in the text field 2 Note the current frame size To calculate a maximum frame size add 10 20 to the current frame size 3 Enter the calculated frame size in the Limited to field 4 Verify the quality of the image in low light Increase the maximum frame size if needed Note The maximum frame size allowed increases compression in order to maintain a low frame size starting at the compression value set under Image Settings gt Image Appearance gt Compression When compression is 100 the image cannot be made smaller You may also need to adjust the Resolution setting if a smaller frame size is needed For more information on these settings please refer to the online help AXIS Media C
12. URL Uniform Resource Locator An address on the network USB Universal Serial Bus A plug and play interface between a computer and peripheral devices e g scanners printers etc Varifocal lens A varifocal lens provides a wide range of focal lengths as opposed to a lens with a fixed focal length which only provides one VPN Virtual Private Network This creates a secure tunnel between the points within the VPN Only devices with the correct key will be able to work within the VPN The VPN network can be within a company LAN Local Area Network but different sites can also be connected over the Internet in a secure way One common use for VPN is for connecting a remote computer to the corporate network via e g a direct phone line or via the Internet VOP Video Object Plane A VOP is an image frame in an MPEG 4 video stream There are several types of VOP An I VOP is complete image frame A P VOP codes the differences between images as long as it is more efficient to do so Otherwise it codes the whole image which may also be a completely new image WAN Wide Area Network Similar to a LAN but on a larger geographical scale WLAN Wireless LAN A wireless LAN is a wireless local area network that uses radio waves as its carrier where the network connections for end users are wireless The main network structure usually uses cables Web server A web server is a program that allows web browser
13. an unlimited number of viewers connected to those parts of the network where multicast is enabled Please note that a separate MPEG 4 license is required for each viewer Enter the Video format Image type Image size and other settings to suit your Web page and click Update The camera then generates the required source code for your configuration Copy this code and paste it into your own Web page code Please see the online help for more information External Video The AXIS 214 PTZ can also display video images from other Axis network cameras and video servers directly on the Live View page These are known as External Video sources Once configured these external video sources are available from the drop down list on the Live View page Click the Add button to open the External Video Source Setup dialog which is used to make all the necessary settings Enter the IP address or host name of the external video source you wish to add Depending on the external source select either MPEG 2 MPEG 4 or Motion JPEG as the type of video stream to receive AXIS 214 PTZ 26 PTZ Configuration Preset Positions A preset position is a pre defined camera view that can quickly and easily be viewed From Preset Position Setup use the Pan Tilt and Zoom PTZ controls to steer the camera to the required position When satisfied with the camera s position enter a descriptive name This camera position is then saved as a preset position Th
14. and for using the AXIS Internet Dynamic DNS Service For more information on setting the IP address please see the online help Notes To receive notification whenever the camera s IP address changes via e g DHCP configure the options for notification of IP address change See Services below e Alternatively if your DHCP server can update a DNS server you can access the AXIS 214 PTZ by host name which is always the same regardless of the IP address Services Enable ARP Ping setting of IP address The IP address can be set using the ARP Ping method which associates the unit s MAC address with an IP address Check this box to enable the service Leave disabled to prevent unintentional resetting of the IP address Notes e The ARP Ping service is automatically disabled 2 minutes after the unit is started or as soon as an IP address is set e Pinging the unit will still be possible when this service is disabled Options for notification of IP address change Automatic IP address assignment via DHCP may lead to the situation where the IP address changes and you lose contact with the camera To configure notification of changes in the IP address click Settings and enter the required information AXIS Internet Dynamic DNS Service If the AXIS 214 PTZ has been registered with the Axis Internet Dynamic DNS service and the IP address for the product changes the service is updated to reflect the change Check the box to enable disable
15. are correctly connected e The Mute button is not pressed e The volume in and volume out settings are correct e All cabling is connected e The value of the Post Content Length in your proxy server is 1MB or more You may need to contact your sys tem administrator to do this No full duplex function Incorrect configuration Check the setting in the camera s Setup pages Sound card does not support full duplex For information on how to check if your sound card supports full duplex please visit www axis com and see the support section for Axis camera products Poor performance Too many users clients connected Try limiting the number of clients allowed to connect Low bandwidth Reduce the Speed setting on the Audio settings page Setting lower speed will reduce any break up in the sound but will also increase the transmission delay If running in Full Duplex mode try switching to Half Duplex mode Whining or screeching sound from speakers feedback Poor positioning of speakers and or microphone Relocate the speakers or microphone so that they do not point towards each other and or lower the volume For further assistance please contact your reseller or check the product s support pages on the Axis Website at http www axis com techsup AXIS 214 PTZ Technical Specifications Item Specification Models e AXIS 214 PTZ 50Hz PAL AXIS 214 PTZ 60Hz NTSC Image sensor
16. as a clip on mic or a PC microphone this option needs to be enabled To use a high impedance dynamic microphone DC power should not be enabled Using DC power will not harm the microphone The default value is DC power enabled To use a professional microphone requiring 48V phantom power you need an external power supply and must use a balanced unbalanced converter audio transformer in between If there are problems with the sound input being too low or high adjust the input gain for the microphone attached to the AXIS 214 PTZ Audio Output If the sound from the speaker is too low or high it is possible to adjust the output gain for the active speaker attached to the AXIS 214 PTZ When satisfied with the settings click Save or click Reset to revert to the previously saved settings AXIS 214 PTZ Advanced Audio Settings The Advanced Audio settings allow you to tune the external microphone connected to the AXIS 214 PTZ s connection module to suit your environment AXISA AXIS 214 PTZ Network Camera Live View Setup Help Advanced Audio 2 Audio Quality Settings gt Basic Configuration gt Video amp Image IV Enable speech filter Audio M Enable echo cancellation Advanced Noise canceller threshold value Low x Live View Config Noise canceller attenuation 0 z dB gt PTZ Configuration Save Reset gt Event Configuration gt System Options About Enable speech filter improves the sound quality when t
17. automatic updates AXIS 214 PTZ 34 The domain name currently registered at the Axis Internet Dynamic DNS service for your product can be removed at any time To do this click Settings and follow the instructions For more information please refer to the online help Network Advanced TCP IP Settings DNS Configuration DNS Domain Name Service provides the translation of host names to IP addresses on your network Obtain DNS server address via DHCP automatically use the DNS server settings provided by the DHCP server Click the View button to see the current settings Use the following DNS server address enter the desired DNS server by specifying the following e Domain name enter the domain s to search for the host name used by the AXIS 214 PTZ Multiple domains can be separated by semicolons The host name is always the first part of a Fully Qualified Domain Name e g myserver is the host name in the Fully Qualified Domain Name myserver mycompany com where mycompany com is the Domain name e Primary DNS server enter the IP address of the primary DNS server e Secondary DNS server will be used if the primary DNS server is unavailable NTP Configuration The AXIS 214 PTZ can obtain the correct time from an NTP server The address for the NTP server can either be obtained via the DHCP server or it can be entered manually Host Name Configuration The AXIS 214 PTZ can be accessed using a host name instead o
18. common compressed image formats are JPEG and GIF Interlacing Interlaced video is video captured at 50 pictures known as fields per second of which every 2 consecutive fields at half height are then combined into 1 frame Interlacing was developed many years ago for the analog TV world and is still used widely today It provides good results when viewing motion in standard TV pictures although there is always some degree of distortion in the image To view interlaced video on e g a computer monitor the video must first be de interlaced to produce progressive video which consists of complete images one after the other at 25 frames per second See also Progressive scan IP Internet Protocol The Internet Protocol is a method transmitting data over a network Data to be sent is divided into individual and completely independent packets Each computer or host on the Internet has at least one address that uniquely identifies it from all others and each data packet contains both the sender s address and the receiver s address The Internet Protocol ensures that the data packets all arrive at the intended address As IP is a connectionless protocol which means that there is no established connection between the communication end points packets can be sent via different routes and do not need to arrive at the destination in the correct order Once the data packets have arrived at the correct destination another protocol T
19. controls ActiveX documents and ActiveX scripts ActiveX controls are often downloaded and installed automatically as required AF Autofocus A system by which the camera lens automatically focuses on a selected part of the subject Angle The field of view relative to a standard lens in a 35mm still camera expressed in degrees e g 30 For practical purposes this is the area that a lens can cover where the angle of view is determined by the focal length of the lens A wide angle lens has a short focal length and covers a wider angle of view than standard or telephoto lenses which have longer focal lengths ARP Address Resolution Protocol This protocol is used to associate an IP address to a hardware MAC address A request is broadcast on the local network to discover the MAC address for an IP address ARTPEC Axis Real Time Picture Encoder A chip designed by Axis for image compression ARTPEC supports a range of CCD and CMOS sensors built in functionality for sharpening backlight compensation noise reduction and white balance support for multiple Motion JPEG streams support for MPEG 4 part 2 up to 30 frames second from 4 simultaneous video sources and real time compression of up to 45 Megapixels second ASIC Application Specific Integrated Circuit A circuit designed for a specific application as opposed to a general purpose circuit such as a microprocessor Aspect ratio A ratio of width to height in imag
20. corner of the web interface Click on this link to access menus can be used by e administrators who have unrestricted access to all the Setup tools operators who have access to the Video amp Image Live View Config and Event Configuration set tings See the section on Security Users on page 31 for more information on user access control Accessing the Setup link from a browser Follow the instructions below 1 Start the browser and enter the IP address or host name Live view AXIS 214 PTZ Network Camera Microsoft Internet Ex of the AXIS 214 PTZ in the location address field Be Ek Yow Favertes tos t O O AE 2 The Live View page is now displayed Click the Setup adores 192 168 0 125 link at the top right to view menus that help configure the camera AXIS 214PTZ Network Camera Live View Setup Help Direct Tilt m Playing Motion JPEG Down O Q Speakers Q Microphone n PAN Left T Right ZOOM Wide Tele Ctrl panel FOCUS Near Far IRIS Close Open CAM START CAM STOP The descriptions on the following pages offer examples of the available features in the AXIS 214 PTZ For full details of each setting please refer to the online help files which are available from each page Click to access the help files AXIS 214 PTZ 15 Video amp Image settings Image Image Appearance Adjust these settings to optimize the video images according to your requirements A
21. decoder Windows Video management software not included AXIS Camera Station Surveillance application for viewing recording and archiving up to 25 cameras e See www axis com partner adp partners htm for more software applications via partners Accessories not included Housings for adverse indoor outdoor environments AXIS 295 Video Surveillance Joystick AXIS 292 Network Video Decoder MPEG 4 decoder multi user license pack Approvals EMC EN55022 Class A EN 55024 EN61000 3 2 EN61000 3 3 EN61000 6 1 EN61000 6 2 e FCC Part 15 Subpart B Class A VCCI Class A e C tick AS NZS CISPR 22 CES 003 Class A EN60950UL CSA Power supply Maximum dimensions HxWxD and weight 179 x 152 x 157 mm 71 32 x 531 32 x 63 16 1110 g 27 16 lbs 44 The AXIS 214 PTZ PAL delivers the following file sizes AXIS 214 PTZ 45 PAL PAL aspect ratio corrected Resolution Min Max KB Resolution Min Max KB 4CIF 704x576 10 300 4CIF 768x576 11 330 2CIF expanded 704x576 10 250 2CIF expanded 768x576 11 270 2CIF 704x288 5 150 2CIF 768x288 5 5 160 CIF 352x288 2 5 80 CIF 384x288 2 7 90 QCIF 176x144 1 20 QCIF 192x144 1 1 22 The AXIS 214 PTZ NTSC delivers the following file sizes NTSC NTSC aspect ratio corrected Resolution Min Max KB Resolution Min Max KB 4CIF 704x480 8 250 4CIF 640x480 7 230 2C
22. for firmware upgrades AXIS 214 PTZ Support e Support overview This page provides information on troubleshooting and contact information should you require technical assistance e System Overview This page provides an overview of the camera s settings and the most recent log entries with links to the corresponding pages e Logs amp Reports The various logs and the Parameter List provide valuable information for trouble shooting and when contacting the Axis support service Please be sure to always provide a Server Report with your support query e Configuration Select the required log level to save Log Level for Log Files from the drop down list select the level of information to be added to the log file log Level for Email from the drop down list select the level of information to send as email and enter the destination email address Advanced Scripting this is a powerful and advanced function that enables the use of custom scripts Caution Improper use may cause unexpected behavior or even cause loss of contact with the unit If a script does cause problems reset the unit to its factory default settings A backup file may be of use to return the unit to its latest configuration Axis strongly recommends that you do not use this function unless you fully understand the consequences Axis support does not provide assistance for problems with customized scripts For more information please visit the Develop
23. for information on how to add IP address ranges The IP addresses for the users added to this list need to be specified in the user list with the appropriate access rights User Operator or Administrator Referrals to prevent unauthorized sources from including the video stream from the AXIS 214 PTZ into external Web pages check the Referrals checkbox and enter the IP address or Host name of the computer that hosts the Web pages with the included video stream Several IP addresses host names can be defined and are separated by semicolons Security HTTPS For greater security the AXIS 214 PTZ can be configured to use HTTPS Hypertext Transfer Protocol over SSL Secure Socket Layer This means that all communication that would otherwise go via HTTP will instead go via an encrypted HTTPS connection AXIS 214 PTZ 32 To use HTIPS for communication with the AXIS 214 PTZ a Certificate must be created using one of these methods Aself signed certificate can be created in the camera but this does not guarantee the same level of security as an official certificate e An official certificate issued by a CA Certificate Authority A CA issues and manages security credentials and public keys for message encryption 1 Click either Create self signed certificate or Create Certificate Request and enter the required information in the provided fields 2 Click OK 3 Create self signed certificate generates and installs a certific
24. in its ability to queue messages at the receiving end and is usually used with one of two other protocols POP3 or IMAP These other protocols allow the user to save messages in a server mailbox and download them periodically from the server SMTP authentication is an extension of SMTP whereby the client is required to log into the mail server before or during the sending of email It can be used to allow legitimate users to send email while denying the service to unauthorized users such as spammers SNMP Simple Network Management Protocol SNMP forms part of the Internet Protocol suite as defined by the IETF Internet Engineering Task Force The protocol can support monitoring of network attached devices for any conditions that warrant administrative attention Sockets Sockets are a method for communication between a client program and a server program over a network A socket is defined as the endpoint in a connection Sockets are created and used with a set of programming requests or function calls sometimes called the sockets application programming interface API SSL TSL Secure Socket Layer Transport Layer Security These AXIS 214 PTZ 50 two protocols SSL is succeeded by TSL are cryptographic protocols that provide secure communication on a network SSL is commonly used over HTTP to form HTTPS as used e g on the Internet for electronic financial transactions SSL uses public key certificates to verify the id
25. is likely to cause interference in which case the user will be required to correct the interference at his own expense Canada This Class A digital apparatus complies with Canadian ICES 003 Europe C This digital equipment fulfills the requirements for radiated emission according to limit A of EN55022 1998 and the requirements for immunity according to EN55024 1998 residential commercial and industry Warning This is a Class A product In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures Japan This is a class A product based on the standard of the Voluntary Control Council for Interference by Information Technology Equipment VCCI If this equipment is used in a domestic environment radio disturbance may arise When such trouble occurs the user may be required to take corrective action Australia This electronic device meets the requirements of the Radio communications Electromagnetic Compatibility Standard 1998 AS NZS 3548 Warning This is a Class A product In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures Liability Every care has been taken in the preparation of this manual Please inform your local Axis office of any inaccuracies or omissions Axis Communications AB cannot be held responsible for any technical or typographical errors and reserves the ri
26. is required for each instance of the decoder the product administrator may have disabled the installation If your workstation restricts the use of additional software components the cameras can be configured to use a Java applet for updating JPEG images See the online help for more information 7 AXIS 214 PTZ Accessing the camera from the Internet Once installed the camera is accessible on your local network LAN To access the camera from the Internet you must configure your router firewall to allow incoming data traffic For security reasons this is usually done on a specific port Please refer to the documentation for your router firewall for further instructions For more information please visit the AXIS Internet Dynamic DNS Service at www axiscam net or for technical notes on this and other topics visit the Axis Support Web at www axis com techsup The Live View page The following provides an overview of the controls found on the Live View page If the AXIS 214 PTZ has been customized from Setup Live View Config Layout the controls will be displayed accordingly Video format The Video Format drop down list allows the video format on the Live View page to be Motion pes temporarily changed Motion JPEG MPEG 4 The 2 types of Output button Output i Pulse click this button to activate the output for a each control the output directly Q defined period of time e g to switch on a light for 20 from the Live Vi
27. its robustness and availability Linux has won popularity in the open source community and among commercial application developers MAC address Media Access Control address A MAC address is a unique identifier associated with a piece of networking equipment or more specifically its interface with the network For example the network card in a computer has its own MAC address Manual iris This is the opposite to an autoiris i e the camera iris must be adjusted manually to regulate the amount of light allowed to reach the image sensor Mbit s Megabits per second A measure of the bit rate i e the rate at which bits are passing a given point Commonly used to give the speed of a network A LAN might run at 10 or 100 Mbit s See also Bit rate Monitor A monitor is very similar to a standard television set but lacks the electronics to pick up regular television signals Motion JPEG Motion JPEG is a simple compression decompression technique for networked video Latency is low and image quality is guaranteed regardless of movement or complexity of the image Image quality is controlled by adjusting the compression level which in turn provides control over the file size and thereby the bit rate High quality individual images from the Motion JPEG stream are easily extracted See also JPEG Megapixel See Pixel MPEG Moving Picture Experts Group The Moving Picture Experts Group develops standards for digital vid
28. off between noise cancellation and sound quality In other words increasing the noise canceller attenuation deteriorates sound quality Adjust the threshold and the attenuation to an optimum by listening and changing the levels 22 Live View Config Layout These are the tools for deciding the layout of the Live View page The layout can be set in two ways e Use Axis look the layout is unchanged e Use custom settings modify the default page with your own colors and images Click the Configure button and Custom Settings page appears Upload Own Web Files Your own web files or background pictures must first be uploaded to the AXIS 214 PTZ in order to be available for selection in the Custom Settings setup dialog Once uploaded the files are shown in the drop down list 1 Enter the path to the file e g a file located on your workstation or click the Browse button 2 Select the user level for the uploaded file Setting the user access level means that you have complete control over which pages can be viewed by which users 3 When the path is shown correctly in the text field click the Upload button Basic Configuration Audio Live View Config gt PTZ Configuration gt Event Config AXIS 214 PTZ 23 AXIS 214 PTZ Network Camera Live View Setup Help Live View Layout 2 use Axis look OUS Default Video Format gt Video amp Image Video format Motion JPEG La
29. password for read or read write access to all supported SNMP objects The community is the group of network devices using SNMP e SNMP V3 provides encryption and secure passwords HTTPS must be enabled Traps for SNMP v1 v2 v3 Traps are used by the camera to send messages to a management system for important events or status changes These settings are used with SNMP v1 v2 v3 You can activate trap reporting enter the IP address of the management server and choose the trap community to use when sending a trap message to the management system See the online help AXIS 214 PTZ 37 Network UPnP The AXIS 214 PTZ includes support for UPnP in Windows Me and Windows XP Enabled by default Note UPnP must be installed on your workstation To do this open the Control Panel from the Start Menu and select Add Remove Programs Select Add Remove Windows Components and open the Networking Services section Click Details and then select UPnP as the service to add Network RTP MPEG 4 These settings are for the IP addresses port numbers and Time To Live values to use for media streams in the MPEG 4 format Only certain IP addresses and port numbers should be used for these streams For more information please see the online help Network Bonjour Your Axis network camera includes support for Bonjour When enabled the camera is automatically detected by operating systems and clients that support this protocol Po
30. support area Safety Notice Battery Replacement The AXIS 214 PTZ uses a 3 0V CR2032 Lithium battery as the power supply for its internal real time clock RTC Under normal conditions this battery will last for a minimum of 5 years Low battery power affects the operation of the RTC causing it to reset at every power up A log message will appear when the battery needs replacing The battery should not be replaced unless required If the battery does need replacing please observe the following Danger of Explosion if battery is incorrectly replaced Replace only with the same or equivalent battery as recommended by the manufacturer Dispose of used batteries according to the manufacturer s instructions Visit Axis Support at www axis com techsup RoHS This product complies with both the European RoHS directive PAN 2002 95 EC and the Chinese RoHS regulations ACPEIP Sy WEEE Directive The European Union has enacted a Directive 2002 96 EC on Waste Electrical and Electronic Equipment WEEE Directive This directive is applicable in the European Union member states The WEEE marking on this product see right or its documentation MEN indicates that the product must not be disposed of together with household waste To prevent possible harm to human health and or the environment the product must be disposed of in an approved and environmentally safe recycling process For further information on how to dispose of thi
31. surveillance application this can be critical when viewing detail within a moving image such as a person running A high quality monitor is required to get the best from progressive scan See also Interlacing Protocol A special set of rules governing how two entities will communicate Protocols are found at many levels of communication and there are hardware protocols and software protocols Proxy server In an organization that uses the Internet a proxy server acts as an intermediary between a workstation user and the Internet This provides security administrative control and a caching service Any proxy server associated with a gateway server or part of a gateway server effectively separates the organization s network from the outside network and the local firewall It is the firewall server that protects the network against outside intrusion A proxy server receives requests for Internet services such as web page requests from many users If the proxy server is also a cache server it looks in its local cache of previously downloaded web pages If it finds the page it is returned to the user without forwarding the request to the Internet If the page is not in the cache the proxy server acting as a client on behalf of the user uses one of its own IP addresses to request the page from another server over the Internet When the requested page is returned the proxy server forwards it to the user that originally requested it
32. the amount of space available to the overlay image To keep the text readable at lower resolutions the text overlay occupies proportionally more and more space i e 16 pixels in height at 640x480 32 pixels at 320x240 and 64 pixels at 160x120 Please see the online help for more information Advanced Camera Settings Lighting Conditions To optimize the lighting settings according to your requirements modify the following settings AXIS 214 PTZ 17 Brightness this can be adjusted in the range 0 100 e Sharpness controls the amount of sharpening applied to the image e IR cut filter turns the IR filter on or off Alternatively when set to Auto the filter will automatically be switched off when the light level falls below the minimum requirement Use backlight compensation this setting is used to make the subject appear clearer against e g a bright background Please see the online help for more information on these settings White Balance White balance is used to make the colors in the image appear the same to compensate for the different colors present in different light sources From the drop down list select the white balance setting suitable for the lighting used for your camera For more information please refer to the online help Low Light Behavior Exposure control this setting is used to adapt to the amount type of light being used If set to Manual select the desired Shutter speed from
33. 1 4 Sony Exview HAD CCD Lens e 4 1 73 8 mm e F1 4 3 0 Autofocus Auto day night Focus range 10mm wide or 800 mm tele to infinity Angle of view Horizontal 2 7 48 Zoom 18x optical 12x digital Minimum illumination Color mode 0 3 lux at F1 4 30IRE e Black white mode 0 005 lux at F1 4 30IRE Pan range 170 Tilt range 30 to 90 Max speed Pan 100 sec e Tilt 90 sec Video compression Motion JPEG e MPEG 4 Part 2 ISO IEC 14496 2 Profiles ASP and SP Resolutions ACIF 2CIFExp 2CIF CIF QCIF max 704x480 NTSC 704x576 PAL min 176x120 NTSC 176x144 PAL Frame rate Motion JPEG Up to 30 25 fps in all resolutions NTSC PAL e MPEG 4 Up to 25 21 fps at 4CIF 2CIFExp up to 30 25 fps at 2CIF CIF OCIF Video streaming Simultaneous Motion JPEG and MPEG 4 Controllable frame rate and bandwidth e Constant and variable bit rate MPEG 4 Image settings Compression levels 11 Motion JPEG 23 MPEG 4 e Rotation 90 180 270 Backlight compensation Configurable IR cut filter Auto Day Night Configurable white balance color BW brightness sharpness exposure control Overlay capabilities time date text or image Aspect ratio correction De interlace filter 4 CIF resolution Pan Tilt Zoom 20 preset positions Guard tour Control queue e Supports Windows compatible joysticks Desig
34. AXIS 214 PTZ 13 Other methods of accessing the video stream Video images from the AXIS 214 PTZ can also be accessed in the following ways e If supported by the client the AXIS 214 PTZ can use Motion JPEG server push to display video This option maintains an open HTTP connection to the browser and sends data as and when required for as long as required e As single JPEG images in a browser Enter e g the path http lt IP address gt axis cgi jpg image cgi resolution CIF e Windows Media Player This requires AMC and the MPEG 4 decoder to be installed The paths that can be used are listed below in the order of preference e Unicast via RTP axrtpu lt IP address gt mpeg4 media amp Unicast via RTSP axrtsp lt IP address gt mpeg4 media amp e Unicast via RTSP tunnelled via HTTP axrtsphttp lt IP address gt mpeg4 media amp e Unicast via RTSP tunnelled via HTTPS axrtsphttps lt IP address gt mpeg4 media amp e Multicast axrtpm lt IP address gt mpeg4 media amp Other MPEG 4 clients Although it may be possible to use other clients to view the MPEG 4 stream this is not guaranteed by Axis For some other clients e g QuickTime the Video Object Type must be set to Simple It may also be necessary to adjust the advanced MPEG 4 settings To assess the video stream from e g QuickTime the following path can be used rtsp lt ip address gt mpeg4 media amp This path is for all supported methods and the
35. AXISA COMMUNICATIONS AXIS 214 PTZ Network Camera User s Manual About this Document This manual is intended for administrators and users of the AXIS 214 PTZ PTZ Network Camera and is applicable for software release 4 49 Previous experience of networking will be of use when installing and using this product Some knowledge of UNIX or Linux based systems may also be beneficial for developing shell scripts and applications Later versions of this document will be posted to the Axis Website as required Safety Notices Used In This Manual Caution Indicates a potential hazard that can damage the product Important Indicates a hazard that can seriously impair operation Do not proceed beyond any of the above notices until you have fully understood the implications Intellectual Property Rights Axis AB has intellectual property rights relating to technology embodied in the product described in this document In particular and without limitation these intellectual property rights may include one or more of the patents listed at http www axis com patent htm and one or more additional patents or pending patent applications in the US and other countries This product contains licensed third party software See the menu item About in the product s user interface for more information This product contains source code copyright Apple Computer Inc under the terms of Apple Public Source License 2 0 see http www opensourc
36. All clients viewing the MPEG 4 stream must use the same image settings Audio Stream Types The audio stream types for audio are e G 711 International standard for encoding wired telephone audio Uses PCM samples to compress audio where higher signal values are compressed more than lower values In Axis products this sets the coding type to p law 64 kbit s e G 726 Uses PCM samples to code the difference between samples ADPCM Reduces bandwidth without losing too much useful audio In Axis products this sets the coded bit rate to 24 or 32 kbit s All stream types are ITU T standards and operate on frequencies of up to 4 kHz AXIS 214 PTZ 12 MPEG 4 protocols and communication methods To deliver live streaming video over IP networks various combinations of transport protocols and broadcast methods are employed e RTP Realtime Transport Protocol is a protocol that allows programs to manage the real time transmission of multimedia data via unicast or multicast e RTSP Real Time Streaming Protocol serves as a control protocol to negotiate which transport protocol to use for the stream RTSP is thus used by a viewing client to start a unicast session see below e UDP User Datagram Protocol is a communications protocol that offers limited service for exchanging data in a network that uses the Internet Protocol IP UDP is an alternative to the Transmission Control Protocol TCP The advantage of UDP is that it is not re
37. IF expanded 704x480 8 200 2CIF expanded 640x480 7 180 2CIF 704x240 4 125 2CIF 640x240 3 5 110 CIF 352x240 2 70 CIF 320x240 1 8 60 QCIF 176x120 0 8 15 QCIF 160x120 0 7 14 General performance considerations When setting up the camera it is important to consider how various settings and situations will affect performance Some factors affect the amount of bandwidth the bit rate required others can affect the frame rate and some will affect both If the load on the CPU reaches its maximum this will also affect the frame rate The following factors are among the most important to consider e High image resolutions and or lower compression levels result in larger images Bandwidth affected e Access by large numbers of Motion JPEG and or unicast MPEG 4 clients Bandwidth affected e Simultaneous viewing of different streams resolution compression etc by many clients Frame rate and bandwidth affected e Accessing both Motion JPEG and MPEG 4 video streams simultaneously Frame rate and band width affected Heavy usage of event settings affects the CPU load Frame rate affected e Enabled motion detection Frame rate and bandwidth affected Heavy network utilization due to poor infrastructure Bandwidth affected e Viewing on poorly performing client PC lowers perceived performance Frame rate affected e Access by large number of audio clients using full duplex mode Bandwidth affected Optimi
38. Inc Broadband In network engineering terms this describes transmission methods where two or more signals share the same carrier In more popular terminology broadband is taken to mean high speed data transmission CCD Charged Coupled Device This light sensitive image device used in many digital cameras is a large integrated circuit that contains hundreds of thousands of photo sites pixels that convert light energy into electronic signals Its size is measured diagonally and can be 1 4 1 3 1 2 or 2 3 AXIS 214 PTZ 47 CGI Common Gateway Interface A specification for communication between a web server and other CGI programs For example a HTML page that contains a form might use a CGI program to process the form data once it is submitted CIF Common Intermediate Format CIF refers to the analog video resolutions 352x288 pixels PAL and 352x240 pixels NTSC See also Resolution Client Server Client server describes the relationship between two computer programs in which one program the client makes a service request from another program the server which fulfils the request Typically multiple client programs share the services of a common server program A web browser is a client program that requests services the sending of web pages or files from a web server CMOS Complementary Metal Oxide Semiconductor A CMOS is a widely used type of semiconductor that uses both negative and positive circuits
39. Media Control AMC component is installed on your workstation Installation of additional ActiveX component restricted or prohibited Configure your AXIS 214 PTZ to use a Java applet for updating the images under Live View Config gt Layout gt Default Viewer for Internet Explorer See help files for more information Video Image Problems Image too dark or too light See the help on Video amp Image Settings Problems uploading own files There is only limited space available for the upload of your own files Try deleting one or more existing files to free up space Missing images in uploads This can occur when trying to use a larger image buffer than is actually available Try lowering the frame rate or the upload period Slow image update Configuring e g pre buffers hi res images high frame rate etc will reduce the performance of the AXIS 214 PTZ Slow performance Slow performance may be caused by e g heavy network traffic many users with access to unit low performing client use of features such as event handling and image rotation Bad snapshot images Display incorrectly configured on your workstation In Display Properties configure your display to show at least 65000 colors i e at least 16 bit Using only 16 or 256 colors on your display will produce dithering artifacts in the image Audio problems No audio Check that e PC sound card speakers and microphone
40. Medium to High Medium to High Examples e Avoid triggering on small objects in the image by selecting a high size level e To trigger motion detection as long as there is activity in the area select a high history level e To only detect flashing light low sensitivity can be selected In other cases a high sensitivity level is recommended Port Status Under Event Configuration Port Status there is a list that shows the status for the connected inputs and outputs of the AXIS 214 PTZ for the benefit of the Operator who cannot access the System Options section Example If the Normal state for a push button connected to an input is set to Inactive as long as the button is not pushed the state will be inactive If the button is pushed the state of the input changes to active AXIS 214 PTZ 31 System Options Security Users User access control is enabled by default when the administrator sets the root password on the first access Other users are authorized with user names and passwords or the administrator can choose to allow anonymous viewer login to the Live View page as described below The AXIS 214 PTZ Network Camera supports different methods of user authentication HTTP Basic Authentication This authenticates the user by requesting a user name and a password The exchange of network credentials is in simple base64 coding and is not encrypted HTTP Digest Authentication This method also requests
41. TZ can be configured for motion detection This feature is used to generate an alarm whenever movement starts or stops in the image The AXIS 214 PTZ can use a maximum of 10 Include Exclude windows Include windows target specific areas within the image e Exclude windows are areas to be ignored within the Include window Once configured the motion detection windows will appear in a list when motion detection is set to trigger an event See How to set up a triggered event above Notes e Using the motion detection feature may decrease overall performance in the camera e Motion detection will not function while the lens is moving i e pan tilt zoom Configuring Motion Detection With reference to the motion detection parameters in the table below follow these instructions to create a motion detection window 1 a For AMC Check the radio button Configure Include Windows to set the type of window Click the New button A new window called DefaultWindow appears over the image Select the name in the list of windows and rename the window b For the Java applet Click the Add Window button Check the radio button Include or Exclude to define the type of window Select the tab for the window and rename the window AXIS 214 PTZ 30 2 To move the window to the area to monitor click on the text at the top of the window and drag it to the desired location The window can be re sized by dragging the bottom right corner 3 Set the Object S
42. URL in the provided field The link will appear on the Live View page User defined CGI links can be used to issue HTTP API requests e g PTZ commands AXIS 214 PTZ 25 Example 1 Check Show custom link 1 2 Enter a descriptive name e g CAM START 3 Select the Use as cgi link radio button and enter the cgi link in the field http 192 168 0 125 axis cgi com ptz cgi continuouspantiltmove 30 30 4 Check Show custom link 2 5 Enter a descriptive name e g CAM STOP 6 Select the Use as cgi link radio button and enter the cgi link in the field http 192 168 0 125 axis cgi com ptz cgi continuouspantiltmove 0 0 7 These links will appear in the web interface and can be used to control the PTZ camera For more information on the Axis HTTP API see the Support Developer pages on the Axis Website at http www axis com Output Buttons These buttons can then be used to manually start and stop an event from the Live View page e g to switch a light on off e The Pulse button activates the port for a defined period Output 1 SUNI e Active Inactive displays 2 buttons one for each action on off O00 HTML Examples You can add live video from the AXIS 214 PTZ to your own web site The camera can transmit a Motion JPEG or unicast MPEG 4 stream to up to 20 simultaneous connections although an administrator can restrict this to fewer If multicast MPEG 4 is used the video stream will be available to
43. XIS AXIS 214 PTZ Network Camera Live View Setup Help Basic Configuration Image Settings Q Image Appearance v Video amp Image R lution v i Image esolution V Aspect ratio correction Overlay Image V 4c1F de interlacing Advanced aT 2CIF 768 x 288 M gt Audio Compression 30 0 100 2 Rotate image 0 Y degrees gt Live View Config Color setting Color i gt PTZ Configuration white balance duo al Setti Event Config Dvertayisettings Include overlay image at the coordinates X0 vjo Sete dprsnns Cl include date O 1ndude time About Cl include text l Text color white Text background color black v Place text date time at top w of image Video Stream Maximum video stream time unlimited Oo Limited to 1 seconds v per session Maximum frame rate unlimited o Limited to 1 30 fps per viewer Test Test settings using Motion JPEG before saving All configuration of images and overlays will affect the performance of the camera depending on usage and the available bandwidth Use these settings to adjust mage resolution select the image resolution that will define all image streams Image compression increase compression to save on bandwidth mage rotation rotate the image in steps of 90 degrees e Color setting Select either Color or Black amp White Black amp White uses less bandwidth than Color e White balan
44. Z Configuration Should you require any technical assistance please contact your Axis reseller If your questions cannot be answered immediately your reseller will forward your queries Event Configuration through the appropriate channels to ensure a rapid response System Options If you are connected to the Internet you can Security Date amp Time Download user documentation and firmware updates Find answers to resolved problems in the FAQ database Search by product Network category or phrases gt Ports amp Devices Report problems to Axis support staff by logging in to your private support area Maintenance v Support Support Overview Visit the Axis Support Web at www axis com techsup System Overview Logs amp Reports gt Advanced About Symptoms Possible Causes and Remedial Actions Problems setting the IP address Using ARP and Ping The IP address must be set within two minutes after the power has been applied to the AXIS 214 PTZ Restart the server and try again Also make sure the ping length is set to 408 The AXIS 214 PTZ is located on a dif If the IP address intended for the AXIS 214 PTZ and the IP address of your computer are located on different sub ferent subnet nets you will not be able to set the IP address Contact your network administrator for an IP address on the same subnet as the computer you are performing the installation from The IP address is being used by Di
45. a user name and password but the exchange of credentials is encrypted which secures it against eavesdropping Users the user list displays the authorized users and access levels e Viewer the lowest level of access which only allows the user access to the Live View page e Operator an Operator can view the Live View page create and modify event types and adjust certain other settings The Operator does not have access to the Systems Options configuration pages Administrator an administrator has unrestricted access to the Setup Tools and can determine the registration of all other users To add a new user click the Add button and see the online help User Settings check the corresponding checkboxes to enable e Enable anonymous viewer login allows any viewer direct access to the Live View page e Maximum number of simultaneous viewers enter a value here to restrict the number of unicast viewers accessing the unit This is useful if you need to save on bandwidth Note that all multicast viewers count as 1 viewer e Enable anonymous PTZ control login allows any viewer access to the Pan Tilt Zoom controls on the Live View page Security IP Address Filter The administrator can add up to 256 IP address ranges or single IP addresses to the Filtered IP Addresses list If IP address filtering is enabled the AXIS 214 PTZ will allow or deny requests coming from the IP addresses in the list See the online help files
46. address URL field of a browser i e http lt ip address operator basic shtml AXIS 214 PTZ 24 Own Home Page AXIS AXIS 214PTZ Network Camera Live Video format To use a previously uploaded web page as the default page mea check the checkbox select the page from the drop down list and click OK Default Video Format select default video format from the drop down list Check the box to enable video format selection from the Live View Page Direct Tilt Default Video Format Select default video format from the drop down list Check Playing Motion JPEG the box to enable video format selection from the Live 000090 View Page VAN UR ZOOM Wide Tele Ctrl panel Default Viewer 5 When using Microsoft Internet Explorer IE for Windows cam starr cam stor select your preferred method of viewing moving images The options are User defined links e AMC ActiveX the best choice for fast image updating in Internet Explorer for Windows but might not be possible on computers that have restriction on the installation of additional software e QuickTime for use with MPEG 4 only select this to use the QuickTime plug in for Microsoft Internet Explorer e Java applet this alternative uses a Java applet to update the images in the browser e Still Image displays still images only Refresh your browser to view a new image When using any other browser than Internet Explorer for Wi
47. al memory the frame rate will be reduced and no image will be uploaded If this occurs an entry will be created in the unit s log file Continue image upload unbuffered enable the upload of images for a fixed length of time Specify the length of time for the uploaded recording in seconds minutes or hours or for as long as the trigger is active Finally set the desired image frequency to the maximum the maximum available or to a specified frame rate The frame rate will be the best possible but might not be as high as specified especially if uploading via a slow connection Scheduled events A Scheduled event can be activated at preset times in a repeating pattern on selected weekdays How to set up a scheduled event This example describes how to set the AXIS 214 PTZ to send an email notification with saved images from a set time 1 Click Add scheduled on the Event types page 2 Enter a descriptive name for the event e g Scheduled email 3 Set the Priority High Normal or Low 4 Set the Activation Time parameters 24h clock when the event is to be active e g start on Fridays at 18 00 with a duration of 62 hours 5 Set the When Activated parameters i e set what the AXIS 214 PTZ is to do at the specified time e g send uploaded images to an email address 6 Click OK to save the event in the Event Types list Please see the online help for descriptions of each available option Motion Detection The AXIS 214 P
48. at id d neon 36 Network UPAPR sacoziseisiarortei ERR RE ee ek e keep e NR RR nee b ea Kaos Ke Kn a 37 Network RIP MPEG 4 sssseessss RR RR a 37 Network BonjOUr isse d RR RR REX Rx Rx Re A Ee SRE a NUR RR Ron Ra 37 Ports amp Devices I O Ports 0 cece cece eee ene e beeen eben een ne nes 37 MaintenahCE netipa TTL P 37 SUPPOM es sse gelpecxQexe s ex n ex ER en PUN e PES Sa URP QE ITI d RR RR E 38 DO CoD TIE 38 Resetting to the factory default settingS cc cece eee tenets 38 Connections deeded seeded aed Pay eee dee Reade eda eae OR e RR eder Re a gone Rene ord 39 O inputs OU UNUS 3 acids eror eee puce ace a Re el ee ies Se eee eee eee 39 Schematic connection diagram 1 ieee n 39 Connecting audio equipment 2 eee etn n 39 Troubleshooting tisciieceitehivende NREEREQ EG nd inp Mua ERR Eds EUER she ROLE X tenes 40 Checking the Firmware 0 cece een nent rr 40 Updating the Firmware 0 0 cece cece eee enes 40 Sp ele Reh eee gains a E Maud ugha q mans a Puede ho ad eee a Bene 41 Symptoms Possible Causes and Remedial Actions 000 cece eee ee eee eee 41 Technical Specitications c i sce kien tae RR chee tae e a Eu REESE Rapt cleaves a tage teens RU 43 General performance considerations 1 0 cece eect eee ett ttt eees 45 Optimizing your SyStem iss cse xke Ed xe PNG ood bone ene dee eee d p ERG a eee EG Ks 45 Frame rates Motion JPEG 0 0 ene n 46 Fra
49. ate which will be displayed under Installed Certificate Create Certificate Request generates a PEM formatted request which you copy and send to a CA for signing When the signed certificate is returned click Install signed certificate to install the certificate in the AXIS 214 PTZ 4 Set the HTTPS Connection Policy for the administrator Operator and Viewer to enable HTTPS connection set to HTTP by default Please refer to the home page of your preferred CA for information on where to send the request For more information please see the online help Security 802 1x IEEE 802 1x is an IEEE standard for port based Network Admission Control It provides authentication to devices attached to a network port wired or wireless establishing a point to point connection or if authentication fails preventing access on that port 802 1x is based on EAP Extensible Authentication Protocol In a 802 1x enabled network switch clients equipped with the correct software can be authenticated and allowed or denied network access at the Ethernet level Clients and servers in an 802 1x network may need to authenticate each other by some means In the Axis implementation this is done with the help of digital certificates provided by a Certification Authority These are then validated by a third party entity such as a RADIUS server examples of which are Free Radius and Microsoft Internet Authentication Service To perform the authentication the
50. bits s Alarm level se 0 100 Audio Output Output gain 30 v dB 0 medium default level Note The Java applet only supports G711 audio QuickTime supports G711 Note The speaker attached to the LINE OUT connector must have a built in amplifier which is available in e g some brands of PC speakers Basic Audio Settings Enable Audio Enables audio transmission to and from the AXIS 214 PTZ Refer to Connecting audio equipment on page 39 for more information AXIS 214 PTZ 21 Audio Channels There are two mono audio channels between the AXIS 214 PTZ and other clients one for receiving audio and one for transmitting audio Each audio channel can be turned on or off which means that there are four audio mode options that can be used e Full duplex audio is when you can transmit and receive audio talk and listen at the same time as when having a telephone conversation The only controls you may wish to use are the mute buttons to turn off the sound and the level sliders for adjusting the input output volume This mode requires the client PC to have a sound card with support for full duplex audio If your avail able bandwidth is 0 2 Mbit s or less it is recommended that you use Half duplex mode instead e Half duplex mode also transmits and receives audio in both directions but only in one direction at a time with the help of the push to talk button To speak press and hold the button check that the microphone
51. ce the white balancing system automatically detects white in the image and intelli gently use this as a reference for other colors Please see the online help for more information on these settings Note In certain situations the white balancing system will not operate effectively Problems may occur if the image contains no white color at all or if the dominant color is not white In these circumstances the white balance may incorrectly be based on another visible color in the image and colors may become distorted A pale background picture with reddish or blue foreground objects is very symptomatic of this condition In such cases it is recommended that a fixed white balance setting is selected AXIS 214 PTZ 16 Overlay Settings Text date amp time wan Use these settings to include a an image as an overlay A b the date and time along with text of your own Overlay It is possible to define the position and color of the vee text and the background Text overlays are included in one line at the top or ai bottom of the video image Image overlays can be placed anywhere in the video image See Overlay Image below for instructions on how SILLAS L ure to upload an overlay image to the AXIS 214 PTZ 0000 oi PAN Left Right Video Stream ZOOM wide Tele Ctrl panel Define the maximum video stream time per mIs A session in seconds minutes or hours When the set time has expired a new stream can be started by refresh
52. client will negotiate with the AXIS 214 PTZ to determine exactly which transport protocol to use Audio transmission methods The audio stream can be accessed in the Live View page when viewing either Motion JPEG or MPEG Using Motion JPEG The basic transmission method of audio used in conjunction with Motion JPEG video streaming is transmission over HTTP The video and audio streams are not synchronized when using Motion JPEG so the streams may be slightly out of sync The latency in any stream should be low but this will depend on the network infrastructure Using MPEG 4 When using MPEG 4 audio is streamed using the same protocol as the video stream When audio is transmitted using MPEG 4 the Axis product sends synchronization information along with the streams to the client performing the synchronization Audio is streamed from the client to the server over HTTP when using both Motion JPEG and MPEG 4 Accessing the Audio Streams In addition to accessing audio in the Live View page using AMC audio from the camera can also be accessed in the following ways e HTTP API Read about accessing audio for the other protocols through the HTTP API at http www axis com techsup e QuickTime Windows Media Player these can be used to listen to the audio stream using the same methods as for accessing video streams AXIS 214 PTZ 14 Configuring the camera The AXIS 214 PTZ is configured from the Setup link available at the top right
53. connection oriented protocol which means that a connection is established between the two end points and is maintained until the data has been successfully exchanged between the communicating applications Telnet Telnet is a simple method with which to access another network device e g a computer The HTTP protocol and the FTP protocols allow you to request specific files from remote computers but do not allow you logon as a user of that computer With Telnet you log on as a regular user with whatever privileges you may have been granted for specific applications and data residing on that computer TVL TV Lines A method of defining resolutions in analog video UDP User Datagram Protocol UDP is a communications protocol that offers limited service for exchanging data in a network that uses the Internet Protocol IP UDP is an alternative to the Transmission Control Protocol TCP The advantage of UDP is that it is not required to deliver all data and may drop network packets when there is e g network congestion This is suitable for live video as there is no point in re transmitting old information that will not be displayed anyway Unicast Communication between a single sender and a single receiver over a network A new connection is established for each new user UPnP A set of computer network protocols that allows the automatic peer to peer detection of devices on the network UPnP is promoted by the UPnP Forum
54. e AXIS 214 PTZ will take the exact position g AXIS AXIS 214 PTZ Network Camera Live View Setup 1 Help when the preset s name is selected from the z gt m bos Basic Configuration reset Positions Oo Preset positions drop down list Preset positions yonima reeremesseos can be selected in Live View from events Audio iev I Use current po H One position can be set as the Home position EEO which is readily accessible by clicking on the idv r3 hg Home button in both the Preset Position Setup ummm window and the Live View window pente anssevecu cM About N s06 seconds Guard Tour A guard tour displays different preset positions Hiit one by one in a pre determined order or seri cus ones randomly and for configurable time periods Once the preset position has been set and added to the guard tour the following settings can be made e View Time in seconds or minutes e Move Speed sets the speed of the Pan Tilt movements to the preset position e View Order or Random Note There will be a delay of at least minutes between the guard tours Advanced Limits Define the pan tilt and zoom limits for the AXIS 214 PTZ Movements to the left and right up and down can be restricted to narrow the area under surveillance See the online help for further information Advanced Ctrl Panel This allows you to add a shortcut command button to the control panel This requires you to provide the URL path to a
55. e apple com apsl The source code is available from http developer apple com darwin projects bonjour Legal Considerations Video surveillance can be prohibited by laws that vary from country to country Check the laws in your local region before using this product for surveillance purposes Electromagnetic Compatibility EMC If use of this equipment causes harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Re orient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment to an outlet on a different circuit to the receiver Consult your dealer or an experienced radio TV technician for help Shielded STP network cables must be used with this unit to ensure compliance with EMC standards USA This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area
56. entity of the server Subnet amp subnet mask A subnet is an identifiably separate part of an organization s network Typically a subnet may represent all the machines at one geographic location in one building or on the same local area network LAN Having an organization s network divided into subnets allows it to be connected to the Internet with a single shared network address The subnet mask is the part of the IP address that tells a network router how to find the subnet that the data packet should be delivered to Using a subnet mask saves the router having to handle the entire 32 bit IP address it simply looks at the bits selected by the mask Switch A switch is a network device that connects network segments together and which selects a path for sending a unit of data to its next destination In general a switch is a simpler and faster mechanism than a router which requires knowledge about the network and how to determine the route Some switches include the router function See also Router TCP Transmission Control Protocol TCP is used along with the Internet Protocol IP to transmit data as packets between computers over the network While IP takes care of the actual packet delivery TCP keeps track of the individual packets that the communication e g requested a web page file is divided into and when all packets have arrived at their destination it reassembles them to re form the complete file TCP is a
57. eo and audio compression It operates under the auspices of the International Organization for Standardization ISO The MPEG standards are an evolving series each designed for a different purpose MPEG 2 MPEG 2 is the designation for a group of audio and video coding standards and is typically used to encode audio and video for broadcast signals including digital satellite and Cable TV MPEG 2 with some modifications is also the coding format used by standard commercial DVD movies MPEG 4 MPEG 4 is a group of audio and video coding standards and related technology The primary uses for the MPEG 4 standard are web streaming media and CD distribution conversational videophone and broadcast television Most of the features included in MPEG 4 are left to individual developers to decide whether to implement them or not This means that there are probably no complete implementations of the entire MPEG 4 set of standards To deal with this the standard includes the concept of profiles and levels allowing a specific set of capabilities to be defined in a manner appropriate for a subset of applications Multicast Bandwidth conserving technology that reduces bandwidth usage by simultaneously delivering a single stream of information to multiple network recipients Multiplexer A multiplexer is a high speed switch that provides full screen images from up to 16 analog cameras Multiplexers can playback everything that happened
58. er pages at www axis com developer Plain Config this function is for the advanced user with experience of Axis network camera configuration All parameters can be set and modified from this page Help is available from the standard help pages Resetting to the factory default settings To reset the AXIS 214 PTZ to the original default settings go to the System Options Maintenance web page described in Maintenance on page 37 or use the Control button on the rear panel of the AXIS 214 PTZ as described below Using the Control Button Follow the instructions below to reset the AXIS 214 PTZ to the factory default settings using the Control button 1 Switch off the AXIS 214 PTZ by disconnecting the external power supply 2 Using a suitably pointed object press and hold the Control button while reconnecting the power connector 3 Keep the Control button pressed for approximately 15 seconds 4 Release the Control button Note Resetting to the factory default settings using the Control Button will cause all parameters including the IP address to be reset Refer to Maintenance on page 37 for other methods that do not reset the IP address AXIS 214 PTZ 39 Connections 1 0 inputs and outputs The 4 pin I O terminal connector provides the interface to e 1 transistor output e 1 digital input e auxiliary power and ground The I O terminal connector is used in applications for e g motion detection event triggering time
59. es A common aspect ratio used for television screens and computer monitors is 4 3 High definition television HDTV uses an aspect ratio of 16 9 Autoiris or DC Iris This special type of iris is electrically controlled by the camera to automatically regulate the amount of light allowed to enter AVI Audio Video Interleave A video format that supports simultaneous playback of audio and video Bitmap A bitmap is a data file representing a rectangular grid of pixels It defines a display space and color for each pixel or bit in the display space This type of image is known as a raster graphic GIFs and JPEGs are examples of image file types that contain bitmaps Because a bitmap uses this fixed raster method it cannot easily be rescaled without losing definition Conversely a vector graphic image uses geometrical shapes to represent the image and can thus be quickly rescaled Bit rate The bit rate in kbit s or Mbit s is often referred to as speed but actually defines the number of bits time unit and not distance time unit Bluetooth Bluetooth is an open standard for wireless transmission of voice and data between mobile devices PCs handheld computers telephones and printers Bonjour Also known as zero configuration networking Bonjour enables devices to automatically discover each other on a network without having to enter IP addresses or configure DNS servers Bonjour is a trademark of Apple Computer
60. ew page These seconds are configured under Setup gt NA Live View Contig s bayout output 2 Active Inactive click these buttons to manually start Qo and stop a connected device e g switch a light on off Source The source list is used to select the preset positions already configured in the camera Camera Door z These are created in Setup gt PTZ Configuration gt Preset Positions T gger 2 The Manual trigger buttons trigger an action directly from the Live View page These buttons are configured under Setup Live View Config Layout Click these buttons to manually start and stop events Snapshot Use the Snapshot button to capture a snapshot of the image currently being displayed in the window Right click on the image to save it in JPEG format on your computer 8 AXIS 214 PTZ Pan Tilt Zoom controls The Live View page also displays the Pan Tilt Zoom controls These are enabled disabled for specified users by the administrator under System Options Security Users User List Up The Pan Tilt and Zoom bars control their respective functions in two different ways Clicking anywhere on the bar s gradient allows for a smooth adjustment of the camera s position whilst clicking on the arrows at the two ends of the bar causes a stepped incremental change PAN Left Right ZOOM Wide Tele Ctrl panel FOCUS Near Far Down IRIS Close Open Note Setting the iris and focus manually will disable Auto iri
61. f an IP address The host name is usually the same as the assigned DNS Name It is always the first part of a Fully Qualified Domain Name and is always one word with no period For example myserver is the host name in the Fully Qualified Domain Name myserver mycompany com Enabling dynamic DNS updates allows you to alias a dynamic IP address to a static host name allowing your computer to be more easily accessed from various locations on the Internet Outside users can always access your server using the associated DNS name regardless of the WAN IP The DNS server used by the user and or the DNS server responsible for the domain in use must support RFC2136 and allow updates from the camera The TIL Time To Live value determines how long in seconds the reply from the DNS server should be remembered when checking that the domain name for the registered IP address is still valid Link Local IPv4 Address Link Local Address is enabled by default and assigns the AXIS 214 PTZ with an additional IP address for the UPnP protocol The AXIS 214 PTZ can have both a Link Local IP and a static DHCP IP address at the same time these will not affect each other See Network UPnP on page 37 HTTP The default HTTP port number 80 can be changed to any port within the range 1024 65535 This is useful for e g simple security port mapping HTTPS The default HTTPS port number 443 can be changed to any port within the range 1024 65535 HTTPS is
62. for a computer The lease time can vary depending on how long a user is likely to require the network connection at a particular location DHCP also supports static addresses for e g computers running web servers which need a permanent IP address DNS Domain Name System DNS is used to locate and translate Internet domain names into IP Internet Protocol addresses A domain name is a meaningful and easy to remember name for an Internet address For example the domain name www example com is much easier to remember than 192 0 34 166 The translation tables for domain names are contained in Domain name servers Domain Server Domains can also be used by organizations who wish to centralize the management of their Windows computers Each user within a domain has an account that usually allows them to log in to and use any computer in the domain although restrictions may also apply The domain server is the server that authenticates the users on the network Duplex See Full duplex Ethernet Ethernet is the most widely installed local area network technology An Ethernet LAN typically uses special grades of twisted pair wires The most commonly installed Ethernet systems are 10BASE T and 100BASE T10 which provide transmission speeds up to 10 Mbps and 100 Mbps respectively ETRAX Ethernet Token Ring AXIS Axis own microprocessor Factory default settings These are the settings that originally applied for a device when i
63. ght to make changes to the product and manuals without prior notice Axis Communications AB makes no warranty of any kind with regard to the material contained within this document including but not limited to the implied warranties of merchantability and fitness for a particular purpose Axis Communications AB shall not be liable nor responsible for incidental or consequential damages in connection with the furnishing performance or use of this material Trademark Acknowledgments Ethernet Internet Explorer Linux Microsoft Mozilla OS 2 UNIX Wfine Windows WWW are registered trademarks of the respective holders Java and all Java based trademarks and logos are trademarks or registered trademarks of Sun Microsystems Inc in the United States and other countries Axis Communications AB is independent of Sun Microsystems Inc UPnP is a certification mark of the UPnP Implementers Corporation Bonjour is a trademark of Apple Computer Inc Support Should you require any technical assistance please contact your Axis reseller If your questions cannot be answered immediately your reseller will forward your queries through the appropriate channels to ensure a rapid response If you are connected to the Internet you can download user documentation and firmware updates find answers to resolved problems in the FAQ database Search by product category or phrases report problems to Axis support by logging in to your private
64. he AXIS 214 PTZ Note that these values are guidelines only actual values may vary The MPEG 4 test conditions e Compression level 50 e Video Object Type Advanced Simple e GOV structure IP fps 4CIF 17 21 2CIF expanded 17 21 2CIF 25 30 CIF 25 30 QCIF 25 30 Note that setting the GOV structure to use I frames only will increase the frame rate Bandwidth As there are many factors affecting bandwidth it is very difficult to predict the required amounts The settings that affect bandwidth are e the image resolution e the image compression e the frame rate e the MPEG 4 object type e the MPEG 4 GOV structure e the audio settings There are also factors in the monitored scene that will affect the bandwidth These are e the amount of motion e the image s complexity e the lighting conditions For MPEG 4 if there is only limited bandwidth available and if this is more important than the image quality using a constant bit rate CBR is recommended Use a variable bit rate VBR if the image quality needs to be maintained at a higher level If supported on the network consider also using MPEG 4 multicasting as the bandwidth consumption will be much lower Glossary of Terms ActiveX A standard that enables software components to interact with one another in a networked environment regardless of the language s used to create them Web browsers may come into contact with ActiveX
65. he microphone is placed close to the person talking and can also help reduce background noise The filter cuts the lowest and the highest frequencies The bypass frequency range is approximately 250Hz to 3700Hz measured at 10dB cut off break points Enable echo cancellation reduces acoustic echoing feedback if sound from the speaker is captured by the microphone Noise cancellation is a way of reducing the background noise when there is no useful audio present A typical application could be that the camera is set up in a noisy environment and you are only interested in hearing the sound from the AXIS 214 PTZ when someone is speaking close to the microphone There are two adjustable parameters available to optimize this function e Noise canceller threshold value e Noise canceller attenuation When the incoming sound is louder than the threshold it will pass without any changes When lower than the threshold the incoming sound will be reduced by a certain attenuation factor The threshold level should be set higher than the background noise but lower than the useful audio The noise canceller threshold value can be set to High Medium High Medium low and Low A lower threshold will allow most of the audio to pass Only the weakest background noise will be reduced A higher threshold will make noise cancellation act on even louder background noise At the maximum level High there is also a risk of reducing useful audio There is a trade
66. ice The second indicates that you will hear audio from the camera but no audio will be sent to web clients When in Simplex talk mode the icon toggles between allowing you to speak and is dimmed when you do not want other clients to receive any audio Use the slider to control the volume on the speaker and microphone The volume can be set between O and 100 Area Zoom This allows you to draw a box over a desired area to zoom into To activate click the Center button described in the AMC viewer toolbar or in other Internet browsers select PTZ gt Center Using your mouse click in the image and while holding down the left mouse button draw a square over the area you would like to zoom into This functionality may need to be calibrated before use This is done from Setup gt PTZ Configuration gt Advanced Calibration Server push not available for Microsoft Internet Explorer With this method the AXIS 214 PTZ maintains and controls an open HTIP connection to the browser and sends data as and when required for as long as required QuickTime For use with MPEG 4 only Note that in the settings for Video amp Image gt Advanced gt MPEG 4 the Video object type must be set to Simple Java applet This alternative uses a Java applet to update the images in the browser No download is required Note that when this alternative is selected external video sources will not be available on the Live View page and audio will be mono di
67. ieeexGuvegie EEE EREA E E 26 Control Queue soe uei item e dae Gye b E red eate cer CUR ud ERR 26 Event configuration 2202 tei nde are user kia RR eed aen fnnt OR RC ered ne doe d aed ab rao ER E bed 4 27 Event SelVelsso s sce cd Ls iced of re a LP E LM Mead rubis 27 Event ypes cc T 28 Scheduled events inii RR RE Rr RR xr ur eR PE ERR GR RIERPRSPERESE E 29 3 AXIS 214 PTZ 4 Motion Detection 00 0c cece te nee n n n 29 Port Status ooo coe con cok yaaa costa MEL AL NM E os sa decade Ir fenced en tee 30 System OPTIONS ceni hee RR ER Er ERR RR RR RENE qu CR RR EE RE Pak ERROR RE EE Rc RUE dE 31 Snc Tc TT 31 Security IP Address Filters i ses vasaa tena knee EREERURER ERRARE LERRA SERRE E de 31 Security HTIPS ese pese pex p edad ve NR wader deh ae dew E e m ee pA RR ERR ARR ES 31 Security 802 1X 1 oe sei tret err soos dece chen loe Dag bes a ee suec nir dn Elec ote Pea 32 Date TMG s iex asas teer ha ree mie e pe dedere tke mak epe Ee ERE KEEN s 33 Network Basic TCP IP Settings 0 ccc cece eee cece eee mmm 33 Network Advanced TCP IP Settings nnana ir eg ok ote pd Suit d tb IER rannan 34 Network SOCKS 4er dcc uus co easet polt Pane aoa oon Wl el etd eee Med conie eee 35 Network QoS Quality of service 2 0 ccc ccc eee RR 36 Network SMTP email 0 00000 ccc cece RR RRRRRRRRRRRRRARR RM MMMIIttli 36 Network SNMP ade tear eant etu RUE x icc t cdd P RR tueur toas e
68. ing the page in the browser Define the maximum frame rate fps frames per second allowed for each viewer to avoid bandwidth problems on the network Test For a preview of the image and overlay settings before saving click Test The Brightness setting does not affect the Test image When satisfied with the settings click Save Please note that the preview image will be in JPEG format even though the settings are valid both for Motion JPEG and MPEG 4 Overlay Image An overlay image is an image included in the video image Follow these instructions to upload and use an overlay image 1 Go to Setup gt Video t Image gt Overlay Image 2 To upload the image to the AXIS 214 PTZ click the Browse button and locate it on your computer or server 3 Click the Upload button and follow the on screen instructions 4 The image is now available in the Use overlay image drop down list 5 Click Save 6 Go to Setup gt Video amp Image and modify the parameters under Overlay Settings Overlay image requirements Image Formats Image Size e Windows 24 bit BMP full color The height and width of the overlay image in e Windows 4 bit BMP 16 colors pixels must be exactly divisible by 4 Overlay image requirements e The maximum overlay image size supported by the AXIS 214 PTZ is the same as the maximum image resolution See Technical Specifications on page 43 e When a text overlay is also used this reduces
69. ion on these advanced settings please see Video and Audio Streams on page 11 and the online help Client Compatibility Select the correct combination of Video object type and ISMA compliant to use for your viewing client AXIS 214 PTZ 18 Video object type can be e Simple This sets the video coding type to H 263 as used by e g QuickTime e Advanced Simple Sets the video coding type to MPEG 4 part 2 as used by e g AMC AXIS Media Control This is the recommended setting ISMA compliant This option when enabled configures the generated stream to be ISMA compliant which includes limiting the bit rate to 1500 kbit s GOV Settings The GOV structure can be set to either I or IP which describes the type of images included in the video stream as well as their internal order The IP structure generally sends the differences compared to the previous image and far fewer complete images so this method uses much less bandwidth than the I structure The I structure gives higher frame rates when using a high resolution but requires more bandwidth The GOV length determines the sum total of P images and I images in a GOV Setting the GOV length to a high value saves considerably on bandwidth However there may be noticeable decay in the image at high values Note GOV Group of VOPs VOP Video Object Plane Video Object Plane 2 image Bit Rate Control Limiting the maximum bit rate is a good way of controlling the ba
70. is not muted When finished speaking release the button to receive audio The push to talk button is configured from AMC Half Duplex mode is best if you only have limited bandwidth available e In Simplex AXIS 214 PTZ speaker only mode the speaker connected to the AXIS 214 PTZ will play audio but no audio will be transmitted from the AXIS 214 PTZ to other web clients This could be used to e g provide spoken instructions to a person viewed in the camera This mode requires the use of the push to talk button e Simplex AXIS 214 PTZ microphone mode transmits audio only from the microphone connected to the AXIS 214 PTZ to web clients It will not receive audio from other web clients This can be used in remote monitoring and web attractions to provide live audio as well as video of a moni tored situation When using half duplex the Send the sound from the active client to all other clients option transmits the audio signal from the client that is talking to all the other clients Audio Input Audio from an external microphone or a line source can be connected to the Line Mic In socket of the AXIS 214 PTZ The audio source can be set to Microphone or Line If you are using a microphone the input sensitivity can be set to High or Low See Technical Specifications on page 43 for the exact maximum levels The Enable microphone power option provides DC power for the external microphone If you use a small electret condenser microphone such
71. ize History and Sensitivity profile sliders for the window only applies to Include windows A full description of each profile slider is provided below 4 To test the motion detection window select it and then create some physical disturbance within the window area Any detected motion is then indicated by colored peaks in the Activity Indicator An alarm is only generated if the motion exceeds the tolerance defined by the black delimiter line and the peak turns red 5 For the Java applet Click the Save button to save the new window If there are parts of the Include window that you wish to exclude create an Exclude Window An Exclude window is named sized and moved in the same way as an Include window but no other configuration is necessary Motion Detection Parameters The parameters available for motion detection are described briefly here Please see the online help for complete descriptions Parameter Size History Sensitivity High Only very large objects An object that appears in the Ordinary colored objects against ordi trigger motion detection region will trigger the motion nary backgrounds will trigger the detection for a long period motion detection Low Even very small objects An object that appears in the Only very bright objects against a dark trigger motion detection region will trigger motion detection background will trigger motion detec for only a very short period tion Default values Low
72. lapse recording alarm notification via email image storage to FTP locations etc e Input for connecting e g a push button If the push button is pressed the state changes and the input becomes active shown under Event Configuration gt Port Status Output connects e g an alarm device that can be activated by Output buttons on the Live View page or by an Event Type The output will show as active Event Configuration Port Status if the alarm device is activated Function Pin no Description Pinouts Transistor Output Pin 4 With a maximum load of 100mA and a maximum voltage of 24V DC this out The I O terminal pins on the put has an open collector NPN transistor with the emitter connected to the cameras are numbered left to GND pin If used with an external relay a diode must be connected in parallel right as shown here with the load for protection against voltage transients Digital Input Pin 3 Connect to GND to activate or leave floating or unconnected to deactivate 1234 GND Pin 2 Ground Auxiliary DC Power Pin 1 Connected electrically in parallel with the power adapter this pin provides an Input auxiliary connector for mains power to the unit It can also be used to power 12VDC min 12W auxiliary equipment max 50mA Schematic connection diagram 3 3V Linear Fuse 500mA a e Sc Power 9 g Supply Power G e amp 21
73. me rates MPEG 4 ssssuuuuessssslsss ees rs 46 Bandwidth ssa e RE RE xe ERR p REX desde age E ebd eR Roa dU p pce Riera 46 Glossary of Terms aurei RH RE n greet ee aa eR exc ice dar a RE luu ADR RC EID HUBER RE OR Ea 47 AXIS 214 PTZ Product Description The AXIS 214 PTZ is a fully featured PTZ Network Camera for security surveillance and remote monitoring With its removable automatic IR filter the camera supports automatic day amp night functionality The AXIS 214 PTZ is equipped with 1 input and 1 output for connecting external devices such as door switches Two way audio is supported by the LINE MIC IN and LINE OUT ports Images from the camera are made available on the network as real time full frame rate Motion JPEG streams and or MPEG 4 video streams Up to 10 viewers can access the AXIS 214 PTZ simultaneously when using Motion JPEG and MPEG 4 unicast The number of simultaneous viewers can be increased by using multicast MPEG 4 Video can be viewed in 5 resolutions up to 768x576 The AXIS 214 PTZ contains advanced scheduling tools that can be used to trigger an event As the camera is designed for use in security systems it is also equipped with security features such as IP address filtering HTTPS and multi level users The built in web server provides full access to all features through the use of a web browser 5 AXIS 214 PTZ Rear panel The rear panel provides access to all of the available connections
74. ment and maintenance AXIS Camera Management tool on CD and web based configuration e Configuration of backup and restore e Firmware upgrades over HTTP or FIP firmware available at www axis com Video access from Web browser Camera live view Video recording to file ASF e Customizable HTML pages Minimum requirements System integration support e Pentium Ill CPU 500 MHz or higher or equivalent AMD 128 MB RAM AGP graphics card 32 MB RAM Direct Draw Windows 2000 or later DirectX 9 0 or later nternet Explorer 6 x or later For other operating systems and browsers see www axis com techsup e Open API for software integration available at www axis com including AXIS VAPIX API AXIS Media Control SDK event trigger data in video stream Quality of Service QoS Layer 3 DiffServ Model Embedded Linux operating system Supported protocols IPv4 v6 HTTP HTTPS SSL TLS TCP QoS SNMPv1 v2c v3 MIB II RTSP RTP UDP IGMP RTCP SMTP FTP ICMP DHCP UPnP Bonjour ARP DNS DynDNS SOCKS IEEE802 1X More information on protocol usage available at www axis com This product includes software developed by the Open SSL Project for use in the Open SSL Tool kit www openssl org Included accessories Installation Guide CD with User s Manual demo software installation and management tools Ceiling mount kit Power supply 12V DC 3A e MPEG 4 licenses 1 encoder 1 decoder MPEG 4
75. n auxiliary command provided by the PTZ driver or to some other command accessed via the HTTP API See the online help for more information Advanced Calibration The area zoom functionality available on the Live View page can be calibrated from here Control Queue PTZ Control Queue The administrator can set up a queue for the PTZ controls Once set up the PTZ Control Queue buttons will appear on the Live View page offering one viewer exclusive control for a limited amount of time Other users will be placed in the queue PTZ Control Queue ot in queue Position in queue Time remaining seconds Request control Status in queue Please see the online help for more information AXIS 214 PTZ 27 Event configuration This section describes how to configure the AXIS 214 PTZ for alarm and handling The AXIS 214 PTZ can be configured to perform certain actions when certain types of events occur Terminology e Event Type A set of parameters describing how and when the AXIS 214 PTZ should perform cer tain actions An event type may result in a single event or it may result in many all depending on how often the conditions governing its behavior are met e Triggered Event Type An event that is activated by a specific internal or external trigger condi tion For example by motion detection or by an external device such as a door switch or a sensor e Scheduled Event Type An event that runs at a pre programmed time
76. ndows select the appropriate method from the drop down list for viewing images The available options are similar to Internet Explorer except for Server Push With this method the camera maintains and controls an open HTTP connection to the browser and sends data as and when required for as long as required Please see the online help for more information Viewer settings Show viewer toolbar uncheck to remove the viewer toolbar from the Live View page Enable MPEG 4 decoder installation enables disables the installation of the MPEG 4 decoder included with AMC Show crosshair in PTZ joystick mode enables disables a red position indicator in the center of the image when the joystick navigation mode is selected Use PTZ joystick mode as default enabling this sets the PTZ mode to joystick The mode can temporarily be changed on the Live View page but will default to joystick if selected Enable recording button enables recording directly from the Live View page The recording is saved in the folder specified in the Recording tab in the AMC Control Applet Note that this button is only available when viewing with AMC Action Buttons These buttons can be used to manually trigger and stop an event from the Live View page For more information see Event servers on page 27 The snapshot button allows users to take a snapshot of the video stream and save it on a computer User Defined Links Enter a descriptive name and enter the
77. ndwidth used by the MPEG 4 video stream Leaving the Maximum bit rate as Unlimited will provide consistently good image quality but at the expense of increased bandwith usage whenever there is more activity in the image Limiting the bit rate to a defined value will prevent excessive bandwidth usage but images will be lost when the limit is exceeded Note that a maximum bit rate can be used for both variable and constant bit rates The bit rate type can be set as Variable Bit Rate VBR or Constant Bit Rate CBR VBR will adjust the bit rate according to the images complexity thus using a lot of bandwidth for a lot of activity in the image and less for lower activity in the monitored area Note Depending on the amount of motion the required bandwidth may increase by 1 15 for each frame Video Stream This parameter can be set to frame rate to increase the frame rate by 30 in 4CIF resolution If the resolution is set to a value lower than 4CIF the parameter should be set to bandwidth MJPEG In some situations the image size may get quite large due to low light or complex scenery Adjusting the Maximum frame size Basic configuration MJPEG Settings OQ is a good way of controlling the bandwidth video amp Image and storage used by the MJPEG video stream overlay image in these situations Leaving the frame size as 5 MPEG 4 Preview image before adjusting the frame size View Unlimited will provide consistently good
78. nectors 39 Port Status 30 Ports amp Devices 37 Post trigger Buffer 28 Power Connector 6 Pre trigger Buffer 28 PTZ Commands 24 Pulse 8 25 Push to talk 21 R Referrals 31 Restart 37 Restore 37 RTP 12 RTSP 12 S Scheduled Event 29 Security 31 Security Users 31 Server Time 33 Services 33 Setup 14 Simple profile 11 SMTP 36 Snapshot 8 SOCKS 35 Streaming MPEG 4 12 Support 38 System Options 31 T TCP Server 27 Time Mode 33 Triggered Event 28 Troubleshooting 40 U UDP 12 Unicasting 12 Upgrade Server 37 UPnP 37 User 31 User Defined Links 24 User List 31 V Variable bit rate 11 Video Stream 16 AXIS 214 PTZ 53
79. ned for operator control Shutter time 1 to 1 10000 sec Audio Full duplex half duplex simplex External line or microphone input LINE MIC IN Mono audio line level output LINE OUT connects to PA system or active speaker with built in amplifier Audio compression G 711 PCM 64kbit s G 726 ADPCM 32 or 24 kbit s Security Multiple user access levels with password protection P address filtering HTTPS encryption Network authentication IEEE 802 1x Digest authentication Alarm and event management Events triggered by built in motion detection external inputs PTZ preset positions audio detection or according to a schedule e Image upload over FTP email and HTTP Notification over TCP email HTTP and external outputs Pre and post alarm buffer of 9 MB per channel approx 4 min of CIF resolution video at 4 frames per second 43 AXIS 214 PTZ Item Specification Connectors e Ethernet 10BaseT 100BaseTX RJ 45 e Terminal block for 1 alarm input 1 output and alternative power connection Line mic in 3 5mm tele jack Line out 3 5mm tele jack Casing Plastic Processors and memory CPU ETRAX 100LX 32bit Video processing and compression ARTPEC 2 RAM 32 MB Flash 8 MB Battery backed up real time clock Power 11 13V DC max 14 W Operating conditions e 0 45 C 32 113 F Humidity 20 80 RH non condensing Installation manage
80. ng time changes From the Time Mode section select the preferred method to use for setting the time e Synchronize with computer time sets the time from the clock on your computer e Synchronize with NTP Server the camera will obtain the time from an NTP server every 60 minutes The NTP server s IP address or host name must be specified in the TCP IP Advanced Settings see page 34 e Set manually this option allows you to manually set the time and date Note When using a host name for the NTP server a DNS server must be configured under TCP IP settings See Network TCP IP below Date amp Time Format Used in Images specify the formats for the date and time 12h or 24h displayed in the Live View video streams Use the predefined formats or use your own custom date and time formats See Advanced File Naming amp Date Time Formats in the help files for information on how to create your own file formats Network Basic TCP IP Settings IP Address Configuration Your Axis network camera supports both IP version 4 and IP version 6 Both versions may be enabled simultaneously and at least one version must always be enabled When using IPv4 the IP address can be set automatically via DHCP or a static IP address can be set manually If IPv6 is enabled your camera will receive an IP address according to the configuration in the network router There are also options for setting up notification of changes in the IP address
81. ns image quality throughout Full duplex Transmission of data in two directions simultaneously In an audio system this would describe e g a telephone systems Half duplex also provides bi directional communication but only in one direction at a time as in a walkie talkie system See also Simplex Gain The amplification factor and the extent to which an analog amplifier boosts the strength of a signal Amplification factors are usually expressed in terms of power Decibel dB is the most common way of quantifying the gain of an amplifier Gateway A gateway is a point in a network that acts as an entry point to another network In a corporate network for example a computer server acting as a gateway often also acts as a proxy server and a firewall server A gateway is often associated with both a router which knows where to direct a given packet of data that arrives at the gateway and a switch which furnishes the actual path in and out of the gateway for a given packet GIF Graphics Interchange Format GIF is one of the most common file formats used for images in web pages There are two versions of the format 87a and 89a Version 89a supports animations i e a short sequence of images within a single GIF file GIF89a can also be specified for interlaced presentation GOV Group Of VOPs A group of VOPs is the basic unit of an MPEG 4 video stream The GOV contains different types and numbers of VOPs I VOPs P VOPs as dete
82. o allow infrared radiation to hit the image sensor and thus produce images An infrared lamp can be used for improved illumination for night surveillance whilst not producing any extra visible light Inputs Outputs I O s The digital I Os on for example a network camera can be used to connect any device that can toggle between an open and a closed circuit If for example a door switch is used as an input device opening the door could trigger the upload of video images and the sending of notification messages An output might for example be used to automatically start a siren when there is a motion detection trigger I VOP See VOP JPEG Joint Photographic Experts Group Together with the GIF file format JPEG is an image file type commonly used on the web A JPEG image is a bitmap and usually has the file suffix jpg or jpeg When creating a JPEG image it is possible to configure the level of compression to use As the lowest compression i e the highest quality results in the largest file there is a trade off between image quality and file size kbit s kilobits per second A measure of the bit rate i e the rate at which bits are passing a given point See also Bit rate LAN Local Area Network A LAN is a group of computers and associated devices that typically share common resources within a limited geographical area Linux Linux is an open source operating system within the UNIX family Because of
83. oduct This makes it possible for network routers and switches to e g reserve a fixed amount of bandwidth for these types of traffic The following types of traffic are marked live video live audio e event alarm traffic e management network traffic QoS Settings For each type of network traffic supported by your Axis network video product enter a DSCP Differentiated Services Codepoint value This value is used to mark the traffic s IP header When the marked traffic reaches a network router or switch the DSCP value in the IP header tells the router or switch which type of treatment to apply to this type of traffic for example how much bandwidth to reserve for it Note that DSCP values can be entered in decimal or hexadecimal form but saved values are always shown in decimal For more information on Quality of Service please see the Axis support web at www axis com techsup Network SMTP email Enter the host names or addresses for your primary and secondary mail servers in the fields provided to enable event and error email messages from the AXIS 214 PTZ to predefined addresses via SMTP Simple Mail Transfer Protocol Network SNMP The Simple Network Management Protocol SNMP allows the remote management of network devices The AXIS 214 PTZ can be configured to support SNMP The three levels of security are e SNMP VI includes no security e SNMP V2c uses simple security The community name can be specified as a
84. on Event Types 2 Event Type List Video amp Image e m Name Status Enabl Priority Trig Sched Actions gt Audio filter off Inactive No Normal IS sched filter Inactive Yes Normal Time frame Is Live View Config PTZ Configuration Event Configuration Instructions Event Servers Event Types Matin Sietecton Add triggered Add scheduled Copy Modify Remove Port Status Fu FTP upload Hu HTTP upload Eu Email upload O Output port En Email notification Hn HTTP notification Tn TCP notification P PTZ preset N Night vision mode G Guard System Options Tour About Example If someone passes a connected sensor and an event type has been configured to act on this the camera can e g record and save images to an FTP server and or send a notification email to a pre configured email address with a pre configured message Images can be sent as email attachments Triggered events A triggered event is activated by e g e a switch connected to an input port on the AXIS 214 PTZ e a manual trigger e g from an action button in the web interface e on restart reboot after e g power loss e an audio alarm How to set up a triggered event This example describes how to set the AXIS 214 PTZ to upload images when the main door is opened 1 Click Add triggered on the Event types page 2 Enter a descriptive name for the event e g Main door 3 Set the Priority High Normal or Low see online help files
85. on any one camera with no interference from the other cameras on the system Network connectivity The physical wired or wireless and logical protocol connection of a computer network or an individual device AXIS 214 PTZ 49 to a network such as the Internet or a LAN NTSC National Television System Committee NTSC is the television and video standard in the United States NTSC delivers 525 lines at 60 half frames second OEM Original Equipment Manufacturer This is a designation for companies that manufacture equipment which is then marketed and sold to other companies under their own names PAL Phase Alternating Line PAL is the dominant television standard in Europe PAL delivers 625 lines at 50 half frames second PEM Privacy Enhanced Mail An early standard for securing electronic mail The PEM format is often used for representing an HTTPS certificate or certificate request Ping Ping is a basic network program used diagnostically to check the status of a network host or device Ping can be used to see if a particular network address IP address or host name is occupied or not or if the host at that address is responding normally Ping can be run from e g the Windows Command prompt or the command line in UNIX Pixel Picture element A pixel is one of the many tiny dots that make up a digital image The color and intensity of each pixel represents a tiny area of the complete image PoE Power over E
86. on the AXIS 214 PTZ The view shown here is from a ceiling mounted camera Control button Power indicator Network indicator LINE OUT Status indicator Network connector Control button This is used to restore the factory default settings described in Resetting to the factory default settings on page 38 Indicators After completion of the startup and self test routines the multi colored Network Status and Power indicators flash as follows Amber Flashes for activity on a 10 Mbit s network Network Green Flashes for activity on a 100 Mbit s network None No connection Green Normal operation Status Amber Flashes during startup reset to factory default and firmware upgrade Power Green Normal operation Amber Flashes green amber during upgrade I O terminal connector The I O terminal connector provides the physical interface to one transistor output one digital input and an auxiliary connection point for DC power For more information see I O inputs and outputs on page 39 Network connector The AXIS 214 PTZ connects to the network via a standard network cable The speed of the local network segment 10BaseT 100BaseTX Ethernet is automatically detected LINE OUT For connecting a public address PA system or an active speaker with a built in amplifier A stereo connector must be used for the audio out LINE MIC IN In
87. onfigured and customized settings will be retained for use when the new firmware is running providing that the features are available in the new firmware although this is not guaranteed by Axis Communications e After starting the process you should always wait at least 20 minutes before restarting the AXIS 214 PTZ even if you suspect the procedure has failed e Your dealer reserves the right to charge for any repair attributable to faulty updating by the user AXIS 214 PTZ 41 Support If you contact the Axis support desk please help us resolve your problems by providing a server report a log file and a brief description of the problem Server Report go to Setup gt System Options gt Support Overview The server report contains important information about the server and its software as well as a list of the current parameters Log file go to Setup gt System Options gt Logs amp Reports The Log file records events within the unit since the last restart of the system and can prove a useful diagnostic tool for troubleshooting AXIS a AXIS 214 PTZ Network Camera Live View Setup Help gt Basic Configuration Support Overview Troubleshooting gt Video amp Image If you have problems please try the troubleshooting quide before contacting your local supplier gt Audio Server Report B E Always attach the Server Report when contacting your support channel gt Live View Config Axis Support Services gt PT
88. ontrol The AXIS Media Control AMC is installed automatically the first time the camera is accessed from a browser The AMC control panel can be opened by right clicking on the video image in the Live View web page The AMC control panel can be used to configure various video and audio settings such as push to talk Please see the readme file included in the tool for more information The AMC manual is available from the Network Video link in http www axis com techsup AXIS 214 PTZ 20 Audio The AXIS 214 PTZ can transmit audio to other clients by connecting a microphone and can play audio from other clients by attaching a speaker This section describes how to configure the basic audio settings for the AXIS 214 PTZ for example setting the communication mode and adjusting the sound levels for the microphone and speaker AXISA AXIS 214 PTZ Network Camera Live View Setup Help Basic Configuration Audio Settings 2 Enable Audio gt Video amp Image 9 Enable audio Audio Audio Channels Basic Audio mode Full duplex v Advanced M Send the sound from the active client to all other clients Live View Config Audio Input gt PTZ Configuration Source Microphone Input sensitivity High Event Configuration Enable microphone power If your microphone is dynamic or battery powered this System Options shouimbe aH Input gain so w dB 0 2 medium default level About Encoding G711 p law v Bit rate k
89. ork Firewall protection The AXIS 214 PTZ can be configured to use a SOCKS server to reach networks on the other side of a firewall proxy server Your AXIS 214 PTZ is accessible locally but not externally Firewall protection Check the Internet firewall with your system administrator Default routers required Check if you need to configure the default router settings A firmware upgrade has been inter A rescue firmware is running in the product First set the IP address using AXIS IP utility or ARP and Ping rupted or the firmware has in some Then from a Web browser access the unit and download the latest firmware to the product see Updating the other way been damaged Firmware on page 40 AXIS 214 PTZ 42 Problems with the MPEG 4 format No MPEG 4 displayed in the client Check that the correct network interface is selected in the AMC control panel applet network tab Check that the relevant MPEG 4 connection methods are enabled in the AMC control panel applet network tab In the AMC control applet select the MPEG 4 tab and click the button Set to default MPEG 4 decoder No multicast MPEG 4 displayed in the client Check with your network administrator that the multicast addresses used by the AXIS 214 PTZ are valid for your network Check with your network administrator to see if there is a firewall preventing viewing Multicast MPEG 4 only accessible by local clients
90. put for a mono microphone or for a line in mono signal only the left channel is used from a stereo signal Power connector For connection of the power adapter included 6 AXIS 214 PTZ Accessing the camera The AXIS 214 PTZ can be used with most standard operating systems and supports Microsoft Internet Explorer 5 x or later Netscape 7 x or later and Mozilla 1 4 or later Accessing the camera from a browser 1 Start a browser Internet Explorer Mozilla Netscape Navigator 2 Enter the IP address or host name of the AXIS 214 PTZ Alive view AXIS 214 PTZ Network Camera Microsoft Internet Explo in the Location Address field of your browser He Edt vew Favortes Toos Hb O O ha 3 Enter the user name and password set by the Adtres _192 168 0 125 administrator If required click Yes to install the AXIS Media Control AMC The Live View page is then displayed in your browser AXIS 214PTZ Network Camera Live View Setup Help Note If this is the first time the camera is accessed the Configure Root Password dialog will be displayed on the screen root is the default administrator user name Direct Tit Setting the password for root CAM START CAM STOP 1 When accessing the camera for the first AXISA time the Configure Root Password dialog appears S Create Certificate Secure configuration of the root password via HTTPS requires a self signed certifica
91. quired to deliver all data and may drop network packets when there is e g network congestion This is suitable for live video as there is no point in re transmitting old information that will not be displayed anyway e Unicasting is communication between a single sender and a single receiver over a network This means that the video stream goes independently to each user and each user gets their own stream A benefit of unicasting is that if one stream fails it only affects one user e Multicast is bandwidth conserving technology that reduces bandwidth usage by simultaneously delivering a single stream of information to multiple network users This technology is used pri marily on delimited networks intranets as each user needs an uninterrupted data flow and should not rely on network routers How to stream MPEG 4 Deciding the combination of protocols and methods to use depends on your viewing requirements and on the properties of your network The available options in AMC are Unicast RTP This unicast method RTP over UDP should be your first consideration for live unicast video especially when it is important to always have an up to date video stream even if some images are dropped Unicasting is used for video streaming so that there is no video traffic on the network until a client connects RTP over RTSP This unicast method RTP tunneled over and requests the stream RTSP is useful as it is relatively simple to config
92. ransmission Control Protocol TCP puts them in the right order See also TCP IP Address An IP address is simply an address on an IP network used by a computer device connected to that network IP addresses allow all the connected computers devices to find each other and to pass data back and forth To avoid conflicts each IP address on any given network must be unique An IP address can be assigned as fixed so that it does not change or it can be assigned dynamically and automatically by DHCP An IP address consists of four groups or quads of decimal digits separated by periods e g 130 5 5 25 Different parts of the address represent different things Some part will represent the network number or address and some other part will represent the local machine address See also IP Internet Protocol Infrared IR Infrared radiation is radiation at a longer wavelength than visible light which means it cannot be seen by the naked human eye As infrared radiation can be detected as heat this can be shown On a screen or captured by a digital camera with hotter objects showing up brighter against colder surroundings e g a human body against a colder background As color cameras can see infrared radiation as well as visible light these cameras are equipped with an IR cut filter to prevent distortion of the colors the human eye can see To use the camera in very dark locations or at night this filter can be removed t
93. rectional only to the client only Still Image Displays still images only Hit your browser s Refresh button to view a new image PTZ Control Queue Only one user can use the Pan Tilt Zoom controls at any one time When multiple users are accessing the AXIS 214 PTZ s Live View page they must be placed in a queue and assigned a set period of time during which they have the use of the PTZ controls Use the buttons to request or release control of the PTZ controls PTZ Control Queue ot in queue Position in queue Time remaining seconds Request control Status in queue The PTZ Control Queue is set up by the administrator from PTZ Configuration Control Queue AXIS 214 PTZ 11 Video and Audio Streams The AXIS 214 PTZ provides several different image and video formats The type you want to use depends on your requirements and on the properties of your network The Live View page in the AXIS 214 PTZ provides access to Motion JPEG and MPEG 4 video streams as well as to single JPEG images Other applications and clients can also access these video and audio streams images directly without going via the Live View page Video Stream Types Motion JPEG This format uses standard JPEG still images in the video stream These images are then displayed and updated at a rate sufficient to create a stream that shows constantly updated motion The Motion JPEG stream uses considerable amounts of bandwidth but also provides excellen
94. rmined by the GOV length and GOV structure See also VOP GOV length The GOV length determines the number of images VOPs in the GOV structure See also GOV and VOP GOV structure The GOV structure describes the composition of an MPEG 4 video stream as regards the type of images I VOPs or P VOPs included in the stream and their internal order See also GOV and VOP Half duplex See Full duplex HTML Hypertext Markup Language HTML is the set of markup symbols or codes inserted in a file intended for display in web browser The markup tells the browser how to display the page s words and images for the user HTTP Hypertext Transfer Protocol HTTP is the set of rules for exchanging files text graphic images sound video and other multimedia files on the web The HTTP protocol runs on top of the TCP IP suite of protocols Hub A network hub is used to connect multiple devices to the network The hub transmits all data to all devices connected to it whereas a switch will only transmit the data to the device it is specifically intended for IEEE 802 11 A family of standards for wireless LANs The 802 11 AXIS 214 PTZ 48 standard supports 1 or 2 Mbit s transmission on the 2 4 GHz band IEEE 802 11b specifies an 11 Mbit s data rate on the 2 4 GHz band while 802 11a allows up to 54 Mbit s on the 5 GHz band Image compression Image compression minimizes the file size in bytes of an image Two of the most
95. rt of audio video data Router A device that determines the next network point to which a packet should be forwarded on its way to its final destination A router creates and or maintains a special routing table that stores information on how best to reach certain destinations A router is sometimes included as part of a network switch See also switch Server In general a server is a computer program that provides services to other computer programs in the same or other computers A computer running a server program is also frequently referred to as a server In practice the server may contain any number of server and client programs A web server is the computer program that supplies the requested HTML pages or files to the client browser Sharpness This is the control of fine detail within a picture This feature was originally introduced into color TV sets that used notch filter decoders This filter took away all high frequency detail in the black and white region of the picture The sharpness control attempted to put some of that detail back in the picture Sharpness controls are mostly superfluous in today s high end TVs The only logical requirement for it nowadays is on a VHS machine Simplex In simplex operation a network cable or communications channel can only send information in one direction SMTP Simple Mail Transfer Protocol SMTP is used for sending and receiving e mail However as it is simple it is limited
96. rts t Devices 1 0 Ports The pinout interface support and the control and monitoring functions are described in the section Connections on page 39 Maintenance e Restart The unit is restarted without changing any of the settings Use this method if the unit is not behaving as expected e Restore The unit is restarted and most current settings are reset to factory default values The settings that will not be reset are as follows e the boot protocol DHCP or static e the static IP address e the default router e the subnet mask e the system time Default The Factory default button should be used with caution Pressing this button will reset all of the AXIS 214 PTZ s settings to the factory default values including the IP address Upgrade Server See Updating the Firmware on page 40 Backup click the Backup button to take a backup of all of the parameters and any user defined scripts If necessary it is then possible to return to the previous settings if the settings are changed and there is unexpected behavior Note The root password will also be reset to the password saved in the backup file Restore click the Browse button to locate the saved backup file see above and then click the Restore button The settings will be restored to the previous configuration Note Backup and Restore can only be used on the same unit running the same firmware This feature is not intended for multi unit configuration or
97. s Auto focus Control panel Click the Ctrl panel button to display the control panel which provides the following settings Control panel Auto focus Auto focus Automatically adjusts the image focus On Off e Auto iris Automatically adjusts the amount of light reaching the camera and gives the best results This also protects the Auto iris image sensor from strong light On off e Backlight comp Enabling backlight compensation makes the subject clearer if the image background is too bright or if the egg subject is too dark On Off e IR cut filter when set to off the camera will be able to see IR cut filter infrared light e g at night thus making the image clearer The en of X image is shown in black amp white when the IR cut filter is off Set to Auto to automatically turn the filter off when the available Close panel visible light falls below the minimum requirement The control panel can also show custom shortcuts which are configured from PTZ Configuration gt Advanced gt Ctrl Panel Viewer controls The default viewer for further description see page 24 to use for displaying moving images is selected from Setup gt Live View Config gt Layout The AMC viewer toolbar is available in Microsoft Internet Explorer only See AXIS Media Control on page 12 for more information The AMC viewer toolbar displays the following buttons Q O The Play Stop buttons start and stop the live video stream
98. s product correctly contact the product supplier or the local authority responsible for waste disposal in your area Business users should contact the product supplier for information on how to dispose of this product correctly This product should not be mixed with other commercial waste AXIS 214 PTZ User s Manual Revision 3 1 Part No 37546 November 2009 Copyright Axis Communications AB 2006 2009 AXIS 214 PTZ Table of contents Product DescriptloIy esee raptae oes Pee awd wed yet deron shales PX a a E Ud ge dc d 5 ACCESSING TNE Calmierascs ccterieye x DA UU RRRER E Rewer Yn EE depo eee HEY HR E REM ERE E Fax see E ER dg 7 Accessing the camera from a browser issssssseessseseeee e 7 Setting the password for root llsssssssseesesesesee nent eens 7 Accessing the camera from the Internet 0 eens 8 The Live View page us er ere re eem eem ee heb e Pee erac RR ne Mone gee de a n ee 8 Pan Tilt Zoom controls 0 0 cee ccc cece RIRs 9 VICWERCONTIOIS e 9 PIZ Control Queue icecseec hs Re Ra xen ROYEEYGPERG PER REGN PCR eee bee ae MARO be Rat e Os 10 Video and Audio Streams ec cei anrarere tinata dace ewer tee a toned Pudor Rc den eR Rr RR E ie Re e e Dice d 11 Video Stream Typ S iis iarierelekentrars sae MERE EE RR aia P Ra RU EUR Ra Eia ka E RO Eon n 11 A dio Stream Types ssec sa exar E Eus Geen ahi Eier red qu Babe b dn 11 MPEG 4 protocols and communication methods 0 cece eee tee t ete 12
99. s to retrieve files from computers connected to the Internet The web server listens for requests from web browsers and upon receiving a request for a file sends it back to the browser The primary function of a web server is to serve pages to other remote computers consequently it needs to be installed on a computer that is permanently connected to the Internet It also controls access to the server whilst monitoring and logging server access statistics WEP Wireless Equivalent Privacy A wireless security protocol specified in the IEEE 802 11 standard which is designed to provide a WLAN Wireless Local Area Network with a level of security and privacy comparable to that usually expected of a wired LAN Security is at two different levels 40 bit and 128 bit encryption The higher the bit number the more secure the encryption WINS Windows Internet Naming Service Part of the Microsoft Windows NT Server WINS manages the association of workstation names and locations with IP addresses without the user or administrator having to be involved in each configuration change WPA PSK Wi Fi Protected Access Pre Shared Key This wireless encryption method uses a pre shared key PSK for key management Keys can usually be entered as manual hex values as hexadecimal characters or as a Passphrase WPA PSK provides a greater degree of security than WEP Zoom lens A zoom lens can be moved zoomed to enlarge the view of an objec
100. sconnect power from the AXIS 214 PTZ another device Run the command in a Command DOS window type ping and the IP address of the unit If you receive Reply from IP address gt bytes 32 time 10 ms this means that the IP address may already be in use by another device on your network You must obtain a new IP address and reinstall the unit If you receive Request timed out this means that the IP address is available for use with your AXIS 214 PTZ In this case check all cabling and reinstall the unit The AXIS 214 PTZ cannot be accessed from a browser The IP address has been changed by 1 Move the AXIS 214 PTZ to an isolated network or to one with no DHCP or BOOTP server Set the IP address DHCP again using the ARP command 2 Access the unit and disable BOOTP and DHCP in the TCP IP settings Return the unit to the main network The unit now has a fixed IP address that will not change 3 As an alternative to 2 if a dynamic IP address via DHCP or BOOTP is required select the required service and then configure IP address change notification from the network settings Return the unit to the main network The unit will now have a dynamic IP address but will notify you if the address changes Other networking problems Test the network cable by connecting it to another network device Then ping that device from your workstation Cannot send notifications uploads alarms etc to a destination outside the local netw
101. specified the AXIS 214 PTZ will automatically search for NAT routers on your network If more than one router is found the default router will be selected Alternative HTTP port Select this option to manually define an external HTTP port Enter the port number in the field provided If no port number is entered here a number will automatically be selected when NAT traversal is enabled Notes e An alternative HTTP port number can be used be active even if NAT traversal is disabled This is useful if e g your NAT router does not support UPnP and you need to manually configure port forwarding in the NAT router e If you attempt to manually enter a port number that is already in use another available port number will automatically be selected e When the port number is selected automatically it will be displayed in this field This can be changed by entering a new port number and clicking Save FTP The FTP server running in the AXIS 214 PTZ enables the upload of new firmware and user applications Check the box to enable the service RTSP The RTSP protocol allows a connecting client to start an MPEG 4 stream Enter the RTSP port number to use The default setting is 554 Network Traffic The default connection setting is Auto negotiate which means that the correct speed is automatically selected If necessary you can set the connection speed by selecting it from the drop down list 10BaseT Half Full Duplex 100BaseTX Half Full D
102. t image quality and access to each and every individual image contained in the stream Note also that multiple clients accessing Motion JPEG streams can use different image settings MPEG 4 This is a video compression standard that makes good use of bandwidth and which can provide high quality video streams at low bandwidth at less than 1 Mbit s The MPEG 4 standard provides scope for a large range of different coding tools for use by various applications in different situations and the AXIS 214 PTZ provides certain subsets of these tools These are represented as Video object types which are selected for use with different viewing clients The supported video object types are e Simple sets the coding type to H 263 as used by e g QuickTime Advanced Simple sets the coding type to MPEG 4 Part 2 as used by AMC AXIS Media Control When using MPEG 4 it is also possible to control the bit rate which in turn allows the amount of bandwidth usage to be controlled CBR constant bit rate is used to achieve a specific bit rate by varying the quality of the MPEG 4 stream When using VBR variable bit rate the quality of the video stream is kept as constant as possible at the cost of a varying bit rate Notes MPEG 4 is licensed technology The AXIS 214 PTZ includes one viewing client license Installing additional unlicensed copies of the viewing client is prohibited To purchase additional licenses contact your Axis reseller e
103. t to show more detail AXIS 214 PTZ 51 Index A Accessing the video stream 13 Action Buttons 25 Active Inactive 25 Administrator 31 Administrators 14 Advanced Simple profile 11 Alarm 27 29 39 AMC 9 12 ARP Ping 33 Audio 20 Audio input 21 Audio mode 21 Audio output 21 Auxiliary Power 39 AXIS Media Control 21 B Backup 37 Bandwidth 11 46 Bit rate 11 Buffer Size 28 Buffers 28 C CGI links 24 Connection Module 39 Constant bit rate 11 Control Button 6 Control Panel 9 D Date amp Time 33 Default 37 DNS Configuration 34 DNS Server 34 Domain Name 34 E Enable ARP Ping 33 Event 27 Event Servers 27 Event Types 28 F Factory Default 38 File Sizes NTSC 45 File Sizes PAL 45 Frame Rate 16 Frame rates 46 FTP Server 27 Full duplex 21 AXIS 214 PTZ 52 H Half duplex 21 Host Name 34 HTML Examples 25 HTTP API 24 HTTP Server 27 l Input 39 IP Address Filtering 31 IR light 9 L LED Settings 37 Live View 14 Live View Config 23 Logs amp Reports 38 M Motion Detection 29 Motion JPEG 11 MPEG 4 5 11 17 MPEG 4 protocols 12 Multicasting 12 N NAT traversal 35 Network 33 Network Connector 6 NTP Configuration 34 NTP Server 33 0 Operator 31 Other MPEG 4 clients 13 Output 39 Output Buttons 25 Overlay Image 16 Overlay Settings 16 Own Home Page 24 Own web files 23 P Pan Tilt Zoom Control Queue 10 Pan Tilt Zoom Controls 10 Pinout 37 Pinout I O con
104. t was first delivered from the factory If it should become necessary to reset a device to its factory default settings this will for many devices completely reset any settings that were changed by the user Firewall A firewall works as a barrier between networks e g between a Local Area Network and the Internet The firewall ensures that only authorized users are allowed to access the one network from the other A firewall can be software running on a computer or it can be a standalone hardware device Focal length Measured in millimeters the focal length of a camera lens determines the width of the horizontal field of view which in turn is measured in degrees FTP File Transfer Protocol An application protocol that uses the TCP IP protocols It is used to exchange files between computers devices on networks Frame A frame is a complete video image In the 2 1 interlaced scanning format of the RS 170 and CCIR formats a frame is made up of two separate fields of 262 5 or 312 5 lines interlaced at 60 or 50 Hz to form a complete frame which appears at 30 or 25 Hz In video cameras with a progressive scan each frame is scanned line by line and not interlaced most are also displayed at 30 and 25 Hz Frame rate The frame rate used to describe the frequency at which a video stream is updated is measured in frames per second fps A higher frame rate is advantageous when there is movement in the video stream as it maintai
105. te Note Before you enter your password at this point you can secure configuration of the root password via HTTPS by creating a self signed certificate To do so click the Create self signed certificate button in the Create Certificate window and then Configure Root Password proceed as follows bili Create self signed certificate Passwor d D Confirm p a 2 Enter a password and re enter to confirm Click OK The prex Enter Network Password dialog appears igured administrator root must be changed efore the produ 3 Enter the password as set above and click OK If the etl inthe Breas cian plane ipe password is lost the cameras must be reset to the factory default settings See page 38 Notes eThe layout of the Live View page in the AXIS 214 PTZ may have been customized to meet the specific requirements of the application Consequently many of the examples and functions in this section may differ from those displayed in your Live View page elf the AXIS 214 PTZ is to be mounted on a ceiling the image must be rotated Go to Setup gt Video amp Image and set Rotate image to 180 degrees eTo view streaming video with AXIS Media Control AMC in Microsoft Internet Explorer you must set your browser to allow AXIS Media Control AMC to be installed on your computer The first time an MPEG 4 video stream is accessed AMC also installs an MPEG 4 decoder for viewing the video stream As a license
106. the drop down list Image Settings Auto focus enabled default setting this causes the camera to automatically adjust the focus to produce a sharp image Setting the sensitivity to high will cause a drop in the frame rate fps MPEG 4 AXIS a AXIS 214 PTZ Network Camera Live View Setup Help MPEG 4 Settings Qo Client Compatibility Basic Configuration Video amp Image Video object type Advanced Simple Image a 4s p Overlay Image ISMA compliant Adv ce dvanced GOV Settings Camera MPEG 4 Structure IP Y s Length 20 1 150 Audio s Bit Rate Control Live View Config Maximum bit rate 9 Unlimited PTZ Configuration Limited to kbit s Use O i i Event Configuration Variable bit rate A constant bit rate System Options Target bit rate kbit s About Priority Video Stream Optimize the video stream for frame rate View Image Settings View image after saving The MPEG 4 standard provides many different coding tools for various applications in different situations As most MPEG 4 clients do not support all of these tools it is usual to instead define and use subsets for different clients or groups of clients These settings allow you to define the type of viewing client to use Adjusting the maximum bit rate and setting it to variable or constant is a good way of controlling the bandwidth used by the MPEG 4 video stream For more informat
107. thernet Power over Ethernet provides power to a network device via the same cable as used for the network connection This is very useful for IP Surveillance and remote monitoring applications in places where it may be too impractical or expensive to power the device from a power outlet PPP Point to Point Protocol A protocol that uses a serial interface for communication between two network devices For example a PC connected by a phone line to a server PPTP Point to Point Tunnelling Protocol A protocol set of communication rules that allows corporations to extend their own corporate network through private tunnels over the public Internet In this way a corporation can effectively use a WAN Wide Area Network as a large single LAN Local Area Network This kind of interconnection is known as a virtual private network VPN See also VPN Pre post alarm images The images from immediately before and after an alarm These images are stored in a buffer for later retrieval Progressive scan Progressive scan as opposed to interlaced video scans the entire picture line by line every sixteenth of a second In other words captured images are not split into separate fields as in interlaced scanning Computer monitors do not need interlace to show the picture on the screen but instead show them progressively on one line at a time in perfect order i e 1 2 3 4 5 6 7 so there is virtually no flickering effect In a
108. uplex Maximum bandwidth Specify in Mbit s or Kbit s the maximum bandwidth that the AXIS 214 PTZ is allowed to use on your network This is a useful function when connecting the AXIS 214 PTZ to busy or heavily loaded networks The default setting is Unlimited For more information please refer to the online help Network SOCKS SOCKS is a networking proxy protocol The AXIS 214 PTZ can be configured to use a SOCKS server to reach networks on the other side of a firewall proxy server This functionality is useful if the AXIS 214 PTZ is located on a local network behind a firewall but notifications uploads and alarms need to be sent to a destination outside the local network e g to the Internet AXIS 214 PTZ 36 Network QoS Quality of service Quality of Service QoS provides the means to guarantee a certain level of a specified resource to selected traffic on a network Quality can be defined as e g a maintained level of bandwidth low latency and no packet losses The main benefits of a QoS aware network can be summarized as e the ability to prioritize traffic and thus allow critical flows to be served before flows with lesser priority e greater reliability in the network thanks to the control of the amount of bandwidth an application may use and thus control over bandwidth races between applications The QoS in Axis network video products marks the data packets for various types of network traffic originating from the pr
109. ure firewalls to allow RTSP traffic Note that there are a maximum of 20 simultaneous unicast connections RTP over RTSP over This unicast method can be used to traverse HTTP firewalls Firewalls are commonly configured to allow the HTTP protocol thus allowing RTP to be tunneled Multicast RTP This method RTP over UDP should be used for live multicast video The video stream is always up to date even if some images are dropped Multicasting provides the most efficient usage of bandwidth when there are large numbers of cli ents viewing simultaneously A multicast broadcast cannot however pass a network router unless the router is configured to allow this It is not possible to multicast over the Internet for example Note also that all multicast viewers count as one unicast viewer in the maximum total of 10 simultaneous connections AMC negotiates with the camera to determine the transport protocol to use in the order listed above This order can be changed and the options disabled to suit specific requirements AXIS Media Control The recommended method of accessing live video and audio from the AXIS 214 PTZ is to use the AXIS Media Control AMC in Microsoft Internet Explorer in Windows This ActiveX component is automatically installed on first use after which it can be configured by opening the AMC Control Panel applet from the Windows Control Panel Alternatively right click the video image in Internet Explorer
110. used to provide encrypted web browsing AXIS 214 PTZ 35 NAT Traversal port mapping A broadband router allows devices on a private network LAN to share a single connection to the Internet This is done by forwarding network traffic from the private network to the outside i e the Internet Security on the private network LAN is increased since most broadband routers are pre configured to stop any attempts to access the private network LAN from the public network Internet Use NAT traversal when your AXIS 214 PTZ is located on an intranet LAN and you wish to make it available from the other WAN side of a NAT router With NAT traversal properly configured all HTTP traffic to an external HTTP port in the NAT router will be forwarded to the camera Notes e For NAT traversal to work this must also be supported by the broadband router e The broadband router has many different names NAT router Network router Internet Gateway Broadband sharing device or Home firewall but the essential purpose of the device is the same Enable Disable When enabled the AXIS 214 PTZ will attempt to configure port mapping in a NAT router on your network using UPnP Note that UPnP must be enabled in the camera see System Options gt Network UPnP Use manually selected NAT router Select this option to manually select a NAT router and enter the IP address for the router in the field provided If a router is not manually
111. yout v HTML Examples External Video Sequence Mode Show video format selection Default Viewer Windows Internet Explorer AMC ActiveX Other Browsers Server push Note QuickTime is only used with MPEG 4 Motion JPEG will be shown with AMC in Windows Internet Explorer and with server push in other browsers Viewer Settings gt System Options I Show viewer toolbar apii Enable MPEG 4 decoder installation M Show crosshair in PTZ joystick mode UsalPT2joysich moda as default Enable recording button Not applicable to AMC ActiveX Action Buttons Show manual trigger button Show snapshot button User Defined Links Show custom link 1 Use as cgilink O web link Name Custorn link 1 URL http Show custom link 2 Use as cgilink web link Name Custom link 2 URL http Show custom link 3 Use as cgilink web link Name Custom link 3 URL http Show custom link 4 Use asi cgilink O weblink Name Custom link 4 URL http Output Buttons Outputi wee v iBlxd Custom Settings Upload Own Web Files To upload or remove your own web files Sick Upload Remove Administrator only Modify the Axis Look G Default C own white Text color C Default C own Black s Background picture None Cow 7 m external htp Banner None Cow um C External http
112. zing your system To see the bandwidth and frame rate currently required by the video stream the AXIS 214 PTZ provides a tool that can be used to display these values directly in the video image To do this special format strings are added as part of a text overlay Simply add r average frame rate in fps and or b average bandwidth in Kbps to the overlay Overlay Settings Include overlay image at the coordinates M Include date M Include tir M Include text e sb For detailed instructions please see the online help for Video amp Image gt Overlay Settings and the help for File Naming amp Date Time Formats AXIS 214 PTZ 46 Important eThe figures displayed here are the values as delivered by the camera If other restrictions are currently in force e g bandwidth limitation these values might not correspond to those actually received by the client For Motion JPEG these values will only be accurate as long as no frame rate limit has been specified Frame rates Motion JPEG The following test results show the frame rates in frames second fps for Motion JPEG streams from the AXIS 214 PTZ using a compression level of 50 Note that these values are guidelines only actual values may vary fps 4CIF 25 30 2CIF expanded 25 30 2CIF 25 30 CIF 25 30 QCIF 25 30 Frame rates MPEG 4 The following test results show the frame rates in frames second fps for MPEG 4 streams from t

AXIS 214 PTZ Network Camera User Manual

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