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BlackBerry Storm 9530 Smartphones User Guide

1. he PGP key is untrusted revoked expired not valid or cannot be verified Check the revocation status of a PGP key On the Home screen or in a folder click the Options icon Click Security Options Click Advanced Security Options Click PGP Keys Highlight a PGP key Press the Menu key Click Fetch Status NOURWNS 262 User Guide Security Change the trust status of a PGP key On the Home screen or in a folder click the Options icon Click Security Options Click Advanced Security Options Click PGP Keys Highlight a PGP key Press the Menu key Click Trust or Distrust NOUAWNS Revoke a PGP key If you revoke a PGP key the PGP key is revoked only in the key store on your BlackBerry device Your device does not update the revocation status on the PGP Universal Server On the Home screen or in a folder click the Options icon Click Security Options Click Advanced Security Options Click PGP Keys Highlight a PGP key Press the Menu key Click Revoke Click Yes Change the Reason field Click OK WO MNANRAWNS a PGP key revocation reasons Unknown The revocation reason does not match any of the predefined reasons Superseded Anew PGP key is replacing an existing PGP key Key Compromise A person who is not the key subject might have discovered the private key value Key Retired The PGP key is no longer used User ID Invalid The user information fo
2. Turn off choice lists for voice commands Change the Options for VOICE Prompts ennsnii inakiri riia ir eii Ei iE Ea EEE ETE E NEE Ee Eiaa AAE OEEO ECOG TA O AORE EEEN EA AEA EEE EEEE EES OEE ETE EE EN Troubleshooting Voice dialing sessen E E S ath Aas Saw Mia patency dain en di wg a See Eee aes Messages Message basics Email messages PIN MESSAGES EA A A inceossuagadsisbodscaugdactbasaasha e A E A E E SMS LEXEMIMES SEC CS in a E EE i E EEE a EA E AN E EEE E MMS messages Message list options S MIME protectedimessagE Sisareni ee rnai EEEE a TENES ETO EEA e e S ERa e TERNER d airaa Gaar EE A a iS IBMAk otis Notes native encrypted MeS5agES pecsi nai Es eia aaa a EE ii e E i dao a SEa aSo E EE ESE ESE Ni PGP protected messages Troubleshooting Messages PPS cei Velie GFR VES ce ex ceny a nxcarsceyrvevmeceerseyen A ache ei ev EAEE AE E E E R adie donk A E A E R R File and attachment basics Managing files and attachments BLOEDTOETS EEA EEOAE EE ESEE TATEN EEAO EATA A EESE Spreadsheets kiinan A RA EE ET E EE E E ET EE E ESN Media files Presentations Pictures Managing media files Memon and medid caidS srren nnn E EA E EEE NEER ENA RN TERNE REN Transferring and downloading media files cscsesccsssscsssessssessssnescsnsccssuscesnscessscecsnsessnscessnsessssceesnsssusscesnssesnnsccsnscesnusesuscecascesuscesnscessuceesnscesusceesuesesneesnueessneseeneeesnesees Media shortcu
3. 150 User Guide Personal organizer 4 Press the Menu key 5 Click Save Turn off the prompt that appears before you delete items You can turn off the prompt that appears before you delete messages call logs contacts calendar entries tasks memos or passwords On the Home screen click an application icon In an application press the Menu key Click Options If necessary click General Options Change the Confirm Delete field to No Press the Menu key Click Save NOUAWNS View the number of contacts stored on your device On the Home screen click the Contacts icon Press the Menu key Click Options Click a contact list AWN The Number of Entries field displays the number of contacts that are stored in the contact list Troubleshooting Contacts Custom contact list field data is not appearing on my computer You can only synchronize the data in a custom contact list field with a text field in the email application on your computer For example you cannot add a contact s birthday to a custom contact list field on your BlackBerry device and synchronize it with the email application on your computer because the birthday field is a date field in the email application on your computer Caller ID pictures are not appearing on my device If your BlackBerry device is associated with a Microsoft Outlook 2000 email account and you add a picture for a contact in the email application on your computer verif
4. Change the voice mail access number If a voice mail access number is not already set on your BlackBerry device you can type the access number for a different voice mail system From the Home screen press the Send key Press the Menu key Click Options Click Voice Mail Type a voice mail access number and a password Press the Menu key Click Save NOUAWNS 25 User Guide Phone Speed dial Set up speed dial for a contact From the Home screen press the Send key Press the Menu key Click View Speed Dial List Click an unassigned key Click New Speed Dial Click a contact DU AWN To make a call using speed dial in the phone application press and hold the key that you assigned to the contact Change the contact assigned to a speed dial key From the Home screen press the Send key Press the Menu key Click View Speed Dial List Highlight a contact or phone number Press the Menu key Perform one of the following actions e To change the contact that is assigned to a speed dial key click Edit Click a new contact e To assign the contact to a different speed dial key click Move Click a new speed dial key e To delete the contact from the speed dial list click Delete AunRWN gt Conference calls About conference calls You can create two types of conference calls with your BlackBerry device If your organization or a conferencing service has provided you with a conference call bridge n
5. When your BlackBerry device is connected to the wireless network the LED light flashes green To turn off wireless coverage notification set the LED Coverage Indicator field to Off 231 User Guide Wireless network coverage Check the status of network connections and services 1 On the Home screen click the Manage Connections icon 2 Click Services Status Roaming About roaming and international roaming n most cases your BlackBerry device automatically connects to the appropriate wireless network when you travel outside your wireless service provider s coverage area Sometimes you might have to provide login information before you can access a wireless network When you roam a triangular roaming indicator appears at the top of the Home screen f your device requires a SIM card your wireless service provider might need to set up your SIM card with roaming services before you can roam f your device normally connects to a CDMA network and your device supports international roaming you might need to get a SIM card that is set up for international roaming from your wireless service provider Your phone number stays the same when you travel internationally For more information about roaming and roaming fees contact your wireless service provider Switch wireless networks manually To perform this task your wireless service plan must include this service and your BlackBerry device must be connected to a GSM or
6. nawy Manage contact lookup results 1 Inthe contact lookup results highlight a contact 2 Press the Menu key 146 User Gu ide 3 Perform one of the following actions To add a contact to your contact list click Add to Contacts To add all the contacts click Add All to Contacts To view information for a contact click View To delete a contact from the contact lookup results click Delete To delete the contact lookup results click Delete Lookup To start a new contact lookup click Lookup Customizing contacts About custom ring tones You can assign a custom ring tone to a contact without changing other notifications Personal organizer Custom ring tone options appear with your contacts and your notification profiles When you assign a custom ring tone to a contact a new profile exception appears with your notification profiles as Calls From lt contact gt Notification profile exceptions are shared between your contacts and your notification profiles and changes that you make in one application are made in the other application Your BlackBerry device bases the volume for custom ring tones on the volume that you set in the active notification profile Assign ring tones and alerts to a contact You can receive different ring tones and alerts for incoming messages and calls from specific contacts or groups of contacts When you receive a call or message from the contact your device uses the assigned r
7. 3 Click Import PGP Key Add a PGP key from an attachment If you use the PGP Universal Server you might not be able to add PGP keys from attachments 1 Ina message click the PGP key attachment 2 Click Retrieve PGP Attachment 3 Click the PGP key 4 Click Import PGP Key 81 User Guide Attachment indicators in PGP protected messages Cal The message includes a PGP key attachment The message includes multiple PGP key attachments The message includes a certificate server attachment Add connection information for a certificate server from a message 1 In a message highlight the certificate server indicator 2 Press the Menu key 3 Click Import Server View the PGP key used to sign or encrypt a message 1 In a message highlight the encryption status indicator or a digital signature indicator 2 Press the Menu key 3 Click Display Sender s PGP Key or Display Encryption PGP key PGP protected message status Encryption status indicators Your administrator sets whether messages that you receive are considered to be strong or weak The message is strongly encrypted Be The message is weakly encrypted Digital signature indicators for PGP protected messages Q Your BlackBerry device verified the digital signature Qx 82 Messages User Guide Messages Your device cannot verify the digital signature Your device requires more data to verify the di
8. BlackBerry BlackBerry Storm Series BlackBerry Storm 9530 Smartphones Version 5 0 User Guide Published 2010 07 20 SWDT643442 643442 0720083353 001 Contents Feature availability Findmoreinoimations sesa seas Siac dead Shaadi eda ee Ae eee a Mee rea ied ects eased nen sede hee coda aed aed ee eee Start using your device Navigation and typing BlackBer DASI S yan iene a E E acesosce E RSE E ER TMOUBIESHOOLING BaSlCSsssn nyn e E E AR E aes a E tas SO S a a coerce cz S E A A E ENEE EEE er ana EE EE E O OE E NOE E NAE OEE BlackBerry basics shortcuts Phone shortcuts EETA SIVOULGUES EAS OAE EETA AA AEN BAEO EETA E TEESE EAE AE AA NEER AAEE Ly Keto TERS afc eer ern cece EAEE EEEE AAEE ENE EO AAA AENEA EAE TE 7 AOE AE Phone basics Emergency calls MOULIN Sa seers E ENEE EEEE EE EEEE EEO E T E vests Apnea ibaa eds EE E Voice mail Speed dial ETET EES I EEEIEE AEAEE EEREN E EEE AATE E A AEEA EASAN EAA ER ET E AEEA EEEE hae Call logs Call waiting Call forwarding ae Ga NID CIA g aneren e E E E E E E E EE E E E E TOA ETR Fixed dialing Smart dialing Multiple phone NUMmDEnS senn n aa ER E E A EE E EET E Piono S eae E E E E E EEA A ENE RES Phone shortcuts Troubleshooting Phone Voice commands Perform an action using a voice command Available OIE ESEO 0i eTa EE EA E AEN EEE ENO SAO EE OEE ESAE EESE ANAA TEA AA Change the language for voice commands
9. Depending on the typing input language that you are using to type your SMS text messages your messages might display to your recipients ifferently than you expect a Send an SMS text message You can send an SMS text message to up to ten recipients Depending on your theme a separate icon on the Home screen might appear for SMS text messages and MMS messages 1 On the Home screen click the Messages icon 2 Press the Menu key 3 Click Compose SMS Text 4 Inthe To field perform one of the following actions e Type a contact name e Press the Menu key Click Choose Contact Click a contact e Type a phone number that can receive SMS text messages include the country code and area code e If your device is connected to a CDMA network you can type an email address 5 Click OK Type a message 7 Press the Enter key D Change your ring tone 1 On the Home screen click the Sounds icon 2 Click Set Ring Tones Alerts 3 Click the application or item that you want to change 4 Perform one of the following actions 61 User Guide Messages e To use a preloaded ring tone in the Ring Tone field click a ring tone e Tousearing tone that you downloaded in the Ring Tone field click Select Music Navigate to a folder that contains ring tones Click a ring tone 5 Press the Menu key 6 Click Save Delete the history from an SMS text message Perform one of the following actions e To delete an individual message fr
10. TLS Transport Layer Security Triple DES Triple Data Encryption Standard TTY teletype VPN virtual private network WAP Wireless Application Protocol WML Wireless Markup Language WTLS Wireless Transport Layer Security 300 Glossary User Guide Legal notice Legal notice 2010 Research In Motion Limited All rights reserved BlackBerry RIM Research In Motion SureType SurePress and related trademarks names and logos are the property of Research In Motion Limited and are registered and or used in the U S and countries around the world iTunes is a trademark of Apple Inc Bluetooth is a trademark of Bluetooth SIG DataViz Documents to Go Sheet to Go Slideshow to Go and Word to Go are trademarks of DataViz Inc UMTS is a trademark of European Telecommunications Standard Institute Gears and Google Mail are trademarks of Google Inc GSM and Global System for Mobile communications are trademarks of the GSM MOU Association IBM Domino Lotus Lotus iNotes and Lotus Notes are trademarks of International Business Machines Corporation JavaScript is a trademark of Sun Microsystems Inc Microsoft Hotmail Outlook Windows Live and Windows Media are trademarks of Microsoft Corporation Novell and GroupWise are trademarks of Novell Inc PGP PGP Desktop Professional and PGP Universal Server are trademarks of PGP Corporation Roxio is a trademark of Sonic Solutions RSA is a trademark of RSA Security vCard is a
11. User Guide Messages Turn off AutoText for SMS text messages On the Home screen or in a folder click the Options icon Click SMS Text Set the Disable AutoText field to Yes Press the Menu key Click Save OaRwWN gt Store SMS text messages on your SIM card Depending on your wireless service provider and wireless network this feature might not be supported If your BlackBerry device uses a SIM card and you set your SIM card to store SMS text messages your SMS text messages still appear in the messages application On the Home screen or in a folder click the Options icon Click SMS Text Set the Leave Messages On SIM Card field to Yes Press the Menu key Click Save ORwWN gt To stop storing SMS text messages on your SIM card set the Leave Messages On SIM Card field to No If you set this field to No your SMS text messages are deleted from your SIM card Request delivery reports for all SMS text messages A delivery report notifies you when your SMS text message is delivered Depending on your wireless service provider this option might not appear On the Home screen or in a folder click the Options icon Click SMS Text Set the Delivery Reports field to On Press the Menu key Click Save ORWN gt When your SMS text message is delivered to your contact a D appears with a check mark beside the message Set how long your service center attempts to send SMS text messages If you send an SMS text me
12. e You must turn on advanced authentication e You must have set a device password e You must have the smart card password that you received with your smart card Use a certificate to authenticate your smart card To perform this task you must be using a smart card and a password to unlock your BlackBerry device If you use a certificate to authenticate your smart card the certificate authenticates your smart card whenever you use your smart card to unlock your device On the Home screen or in a folder click the Options icon Click Password If necessary change the User Authenticator field to Smart card Set the Authentication Certificate field Press the Menu key Click Save DU AWN To stop using a certificate to authenticate your smart card set the Authentication Certificate field to None 272 User Guide Security Check the status of your authentication certificate automatically To perform this task you must be using a smart card and a password to unlock your BlackBerry device 1 On the Home screen or in a folder click the Options icon 2 Click Password 3 If necessary change the User Authenticator field to Smart Card 4 Change the Certificate Status Check field 5 Press the Menu key 6 Click Save If your device checks the status of your authentication certificate and finds that it is revoked or expired your device locks Use a certificate to encrypt the encryption keys on your device To p
13. 7 Specify the search criteria 8 Press the Menu key 9 Click Search 10 Click a PGP key 11 Click Add PGP Key to Key Store Download a personal PGP key from the PGP Universal Server On the Home screen or in a folder click the Options icon Click Security Options Click PGP Press the Menu key Click Download Keys ORWN gt 259 User Guide Security Download an updated PGP key from an LDAP certificate server On the Home screen or in a folder click the Options icon Click Security Options Click Advanced Security Options Click PGP keys Highlight a PGP key Press the Menu key Click Fetch Updated PGP Key NOUAWNS Import a certificate or PGP key from the device memory On the Home screen or in a folder click the Media icon or the Files icon Navigate to a certificate or PGP key Highlight the certificate or PGP key Press the Menu key Click Import Certificate or Import PGP Key ORwWN gt To view the certificate or PGP key press the Menu key Click Display Certificate or Display PGP Key Import a certificate or PGP key from a media card On the Home screen or in a folder click the Options icon Click Security Options Click Advanced Security Options Click Certificates or PGP Keys Press the Menu key Click Show Media Card Certificates or Show Media Card PGP Keys DU AWNS To view the certificate or PGP key press the Menu key Click Display Certificate or Display PGP
14. Click View Report NOUARWNS Submit a diagnostic report On the Home screen or in a folder click the Options icon Click Mobile Network Press the Menu key Click Diagnostics Test Highlight a report Press the Menu key Click Email Report or PIN Report NOURWNS 282 User Guide Service books and diagnostic reports Delete a diagnostic report O Cl cl H NOURWN gt Cl n the Home screen or in a folder click the Options icon ick Mobile Network Press the Menu key ick Diagnostics Test ighlight a report Press the Menu key ick Delete or Delete All Set a default recipient for diagnostic reports If you set the default recipient each time that you submit a diagnostic report your BlackBerry device sends the report to that recipient If you want to specify a recipient each time that you submit a report do not set the default recipient O Cl OMONANRAWNS n the Home screen or in a folder click the Options icon ick Mobile Network Press the Menu key Cli Press the Menu key Cli Type the contact information Press the Menu key Cli ck Diagnostics Test ck Options ck Save I cannot run or submit a diagnostic report Try performing the following actions Try running the diagnostic report again In the diagnostic report press the Menu key Click Repeat All Steps Verify that your BlackBerry device is connected to the wireless network If you cannot submit a diagn
15. Depending on your BlackBerry device model or your wireless service provider mass storage mode or MTP might not be supported Mass storage mode and MTP enable you to transfer files between a media card in your BlackBerry device and your computer or your device memory and computer Connect your device to your computer On the Home screen or in a folder click the Options icon Set the Mass Storage Mode Support field or Media Transfer Protocol MTP field to On Press the Menu key Click Save On your computer your device might appear as a removable disk Drag a file from a location on your computer to your device DaN To exit mass storage mode or MTP disconnect your device from your computer Change how you transfer files between your device and your computer Depending on your BlackBerry device model or your wireless service provider mass storage mode or MTP might not be supported 1 On the Home screen or in a folder click the Options icon 2 Click Memory 3 Doone of the following actions e To use mass storage mode to transfer files between your BlackBerry device and computer set the Mass Storage Mode Support field to On If necessary change the Auto Enable Mass Storage Mode When Connected field e Touse MTP to transfer media files between your device and computer set the Media Transfer Protocol MTP field to On If necessary change the Auto Enable Mass Storage Mode When Connected field e To receive a prompt to select
16. Send a PGP key When you send a PGP key your BlackBerry device sends the public key but does not send the corresponding private key On the Home screen or in a folder click the Options icon Click Security Options Click Advanced Security Options Click PGP Keys Highlight a PGP key Press the Menu key Click Send via Email or Send via PIN NOURWN gt Delete a PGP key On the Home screen or in a folder click the Options icon Click Security Options Click Advanced Security Options Click PGP Keys Highlight a PGP key Press the Menu key Click Delete NOURWNS 261 User Guide Security Clear the PGP data cache The PGP data cache contains cached PGP public keys and the PGP Universal Server policy that your BlackBerry device downloads from the PGP Universal Server On the Home screen or in a folder click the Options icon Click Security Options Click PGP Press the Menu key Click Clear Universal Cache ORwWN gt The next time that you send a PGP protected message your device downloads an updated PGP Universal Server policy and updated PGP public keys from the PGP Universal Server PGP key status PGP key status indicators The PGP key has a corresponding private key that is stored on your BlackBerry device he PGP key is trusted and valid and the revocation status of the PGP key is good The revocation status of the PGP key is unknown or the key is weak vw rom x
17. View a list of saved searches 1 On the Home screen click the Messages icon 2 Press the Menu key 3 Click Search 4 Press the Menu key 5 Click Recall Change a saved search 1 On the Home screen click the Messages icon 2 Press the Menu key 3 Click Search 4 Press the Menu key 5 Click Recall 6 Highlight a search 7 Press the Menu key 8 Click Edit Search 9 Edit the search criteria 10 Press the Menu key 11 Click Save Delete a saved search On the Home screen click the Messages icon Press the Menu key Click Recall Highlight a search Press the Menu key Click Delete Search AunRWNS 196 Search User Guide Search Organizer data Search for organizer data You can search for organizer data on your BlackBerry device that contains specific information 1 On the Home screen or in the Applications folder click the Search icon 2 Perform any of the following actions e Inthe Text field type text or a phone number to search for e Inthe Name field specify a contact name to search for 3 Select the check box beside one or more applications 4 Press the Menu key 5 Click Search Note If you type more than one word in the Text or Name field only items that contain all the words appear To stop a search press the Escape key Search for contacts in your organization s address book To perform this task your email account must use a BlackBerry Enterprise Server
18. e when you lock your device Turn on memory cleaning On the Home screen or in a folder click the Options icon Click Security Options Click Advanced Security Options Click Memory Cleaning Change the Status field to Enabled Press the Menu key Click Save NOUAWNS Change when your device deletes sensitive data from the temporary device memory On the Home screen or in a folder click the Options icon Click Security Options Click Advanced Security Options Click Memory Cleaning Perform any of the following actions e To prevent your BlackBerry device from deleting sensitive data when you insert your device in a holster change the Clean When Holstered field to No To prevent your device from deleting sensitive data when your device remains idle for a specified period of time change the Clean When Idle field to No ORwWN gt 250 User Guide Security To change how long your device waits after you stop using it before it deletes sensitive data change the Idle Timeout field 6 Press the Menu key 7 Click Save Delete sensitive application data from the temporary device memory On the Home screen or in a folder click the Options icon Click Security Options Click Advanced Security Options Click Memory Cleaning In the Registered Cleaners section click an application Perform one of the following actions e To delete sensitive data for the highlighted application click Clean lt Appli
19. highlight a direction on a route Press the Menu key Click Zoom To Point Zoom in to or out from a map 1 216 Ona map press the Menu key Click Zoom Perform one of the following actions e To zoom in slide your finger up on the zoom bar To zoom out slide your finger down on the zoom bar ecessary expand the Favorites folder and the Locations folder Maps User Guide Pan a map Ona map slide your finger in any direction Maps bookmarks Add a bookmark for a location or route On the Home screen click the Maps icon Ona map press the Menu key Click Add To Favorites Perform any of the following actions e Torename the bookmark in the Label field type a new name AWN e To file the bookmark in a different location change the Folder field 5 Click OK Change a bookmark for a location or route On the Home screen click the Maps icon Ona map press the Menu key Click Find Location Click Favorites Highlight a bookmark Press the Menu key Click Edit Change the bookmark Press the Menu key 10 Click Save WOON AARWN gt Delete a bookmark for a location or route On the Home screen click the Maps icon On a map press the Menu key Click Find Location Click Favorites Highlight a bookmark Press the Menu key Click Delete NOuURWN gt Maps 217 User Guide Add a bookmark folder for locations or routes AuUAWNS On the Home screen click
20. you can synchronize specific iTunes playlists and Windows Media Player playlists to your BlackBerry device or a random selection of your songs that are not in a playlist Connect your device to your computer On your computer open the BlackBerry Desktop Manager Cick the Media icon In the BlackBerry Media Sync section click the Launch tab If necessary in the drop down list select your music application Perform one of the following actions e To synchronize specific playlists select the check box beside one or more playlists e Tosynchronize a random selection of your songs select the Fill available space with random music check box Available space does not include the reserved space e To synchronize specific playlists as well as a random selection of your songs select the check box beside one or more playlists Select the Fill available space with random music check box Available space does not include the reserved space 7 Click Sync Music 8 Click OK 9 Disconnect your device from your computer DaN To view your playlists on your device on the Home screen click the Media icon Click the Music icon Click Playlists Your songs that are not in a playlist appear in the Random Music playlist For more information about transferring and managing media files see the online help in BlackBerry Media Sync 118 User Guide Media Transfer a file between your device and your computer in mass storage mode or MTP
21. you might not be able to perform this task For more information contact your administrator Press the Lock key on the top of your device Lock the screen You can lock the screen to avoid pressing it accidentally If your email account uses a BlackBerry Enterprise Server depending on the options that your administrator sets you might not be able to perform this task For more information contact your administrator Press the key or Power Lock key on the top left of your BlackBerry device To unlock the screen press the Power key or the Power Lock key again If necessary type your device password Set a limit for device password attempts On the Home screen or in a folder click the Options icon Click Password Set the Number of Password Attempts field Press the Menu key Click Save Oke wWnN gt Delete device data third party applications or media card files Before you delete your BlackBerry device data or media card files consider backing up these items so that you have a copy on your computer CAUTION If you have turned on encryption the process for deleting all device data can take up to an hour to complete You cannot stop the process after you start it If you reset your device the process restarts after the device restarts 1 On the Home screen or in a folder click the Options icon 2 Click Security Options 3 Click Security Wipe 4 Perform any of the following actions e To delete data from the me
22. you must turn on dialing from the Lock screen 1 Press the Power key or Power Lock key on the top left of your BlackBerry device Click Place Call 3 Perform one of the following actions e Type a phone number e Click the contacts icon Type part of a contact name Click a contact or phone number 4 Press the Send key To end the call press the End key Related topics Turn on dialing from the Lock screen 36 About using a headset You can purchase an optional headset to use with your BlackBerry device If you use a headset you can use a headset button to answer or end a call or to turn on or turn off mute during a call Depending on your device model you might be able to use a headset button to make a call using a voice command Depending on your headset you might also be able to use a headset button to pause resume skip or adjust the volume of audio or video files For more information about using the headset see the documentation that came with your headset 22 User Guide Phone Emergency calls About emergency calls If you are outside of a wireless coverage area and the SOS wireless coverage indicator appears you can only call emergency numbers Your BlackBerry device is designed to allow emergency calls even when your device is locked Depending on your device model and the wireless network that your device is connected to your device is also designed to allow emergency calls when the SIM card is not ins
23. A valid certificate is associated with the certificate authority profi D A new certificate is being fetched because the current certificate is scheduled to expire soon RJ K 5 The enrollment request is pending approval from the certificate authority Enrollment with the certificate authority profile is pending because an action from the user is required to continue or because enrollment is scheduled to occur later 255 User Guide Security Enrollment with the certificate authority profile is required and will occur automatically Check the revocation status of a certificate or certificate chain On the Home screen or in a folder click the Options icon Click Security Options Click Advanced Security Options Click Certificates Highlight a certificate Press the Menu key Click Fetch Status or Fetch Chain Status NOURWNS Change the trust status of a certificate Depending on the types of certificates that your administrator allows you might not be able to trust some types of certificates On the Home screen or in a folder click the Options icon Click Security Options Click Advanced Security Options Click Certificates Highlight a certificate Press the Menu key Click Trust or Distrust If you are trusting a certificate perform one of the following actions e To trust the highlighted certificate click Selected Certificate e To trust the highlighted certificate and all the other certificates
24. AEE AIE EA EEE EEIT OSEE dae tenia ESET SEET e APAE E TERESE SARRE 238 View the amount of available memory 238 Best practice Conserving memory on your device 238 The application memory on my device is low 239 SIM card 240 About the SIM card phone book 240 Adda contact to your SIM Cardiisene n nnn N R RNR SR SEI E E E E N TETEE RT ESTE 240 Copy contacts from your SIM card to your contact NiSt o eeseeessseecsssescsteecessecesnscesssceesnscssnscessusecsnscessscessuscssnscesnseessuscesnscesnuscssnscesnsesesuesssnseesnseessuesesnecessnesesneeesseseesneeese 240 Copy a contact from your contact list to your SIM card 240 Change a SIM card contact 241 Deletea SIMiGard Conta Cisne n a e a N E ET T EERS O T E EIT N T EE E eT ETE E r esto 241 Store SMS text messages on your SIM Cardh seecssssccsssssssesssssesssesesnsceesuescsnsceesuscesnssesssssesnscesnssessnscesssesssnssesnscessusceenscessussesnecessnsessnecesanscssnscesnsesssnecesnuceesueseeneceeanesesneeeene 241 About SiM card SECU EY resan En eats anA E E n RERE E EE E E RAR EnA 242 Protect your SIM card with a PIN code 242 Change the SIM card PIN code 242 Change the display name for a phone NUMDEL sssessssssssssesscssessssececssscessussesnsceesuscesnsceesnsccsnscessuscsssscessnsesssseessnscssunsessnsesssnecesnscecsuscesnseeesnecestseessnecestueeesnecesnuesesneeeene 242 BSS IN a cepts seed Gece shea sa avs ices ENE A E E IE EA E OEN EE E E teva sees dasa ses E E N TEE 243 Sedurty Da SIE
25. BlackBerry Enterprise Server your organization might not have set up some features or might prevent you from using some features or options If an administrator has set an option for you a red lock indicator appears beside the option field 89 User Guide Messages For more information about the features that are available on your device contact your wireless service provider or administrator or visit www blackberry com go devices Related topics Feature availability 9 90 User Guide Files and attachments Files and attachments File and attachment basics About files and attachments You can view and download attachments and save them to the BlackBerry device memory or on a media card If your email account uses a BlackBerry Enterprise Server that supports accessing files on your organization s network you can preview files from your organization s network and save the files to your device or attach them directly to email messages without downloading them You can use the Files application to view a list of all the files that are saved on your device You can also rename move and delete files on your organization s network from your device To change attachments or files that you download you can use third party editing applications such as Documents to Go that are designed for use on BlackBerry devices Open a file or an attachment To perform this task your email account must use the BlackBerry Internet Service
26. BlackBerry device set up wireless and Bluetooth connections and set up one or more email addresses The setup wizard should appear automatically the first time that you turn on your device 1 If the Welcome screen does not appear automatically on the Home screen or in a folder click the Setup Wizard icon 2 Complete the instructions on the screen Set up an email address To perform this task you must know the login information for your existing email addresses or your administrator must have provided you with an enterprise activation password 1 On the Home screen or in a folder click the Setup Wizard icon 2 On the email setup screen select one of the following options e want to create or add an email address This email setup option is most common for individual users Use this option to associate your BlackBerry device with one or more up to ten existing email addresses for example a Google Mail or Windows Live Hotmail email account or to create a new email address for your device To use a social networking application on your device you must use this option to associate your device with the email address that you use to receive social networking notifications If this option does not appear contact your wireless service provider e want to use a work email account with a BlackBerry Enterprise Server This email setup option is most common for corporate users Use this option to associate your device with a work
27. Call Barring Highlight a call blocking option Press the Menu key Click Enable Type your call blocking password ON AMARWNS To stop blocking calls highlight a call blocking option Press the Menu key Click Disable 32 User Guide Phone Change the call blocking password From the Home screen press the Send key Press the Menu key Click Options Click Call Barring Press the Menu key Click Change Password DU AWN Fixed dialing Depending on your wireless service provider and wireless network this feature might not be supported About fixed dialing If you turn on fixed dialing you can only make calls to contacts that appear in your fixed dialing list and to official emergency access numbers for example 911 or 112 If your wireless service plan includes SMS text messaging you can also send SMS text messages to contacts that appear in your fixed dialing list To use fixed dialing your wireless service provider must set up your SIM card for this service and provide you with a SIM card PIN2 code Depending on your wireless service provider and wireless network this feature might not be supported Turn on fixed dialing To perform this task your wireless service provider must set up your SIM card for this service and provide you with a SIM card PIN2 code From the Home screen press the Send key Press the Menu key Click Options Click FDN Phone List Press the Menu key Click Enable FDN Mode
28. Certificates Highlight a certificate Press the Menu key Click Change Label Type a display name for the certificate Click OK OMONAARWN gt Add an email address to a certificate 1 On the Home screen or in a folder click the Options icon 2 Click Security Options 3 Click Advanced Security Options 4 Click Certificates Security 257 User Guide Security 5 Highlight a certificate 6 Press the Menu key 7 Click Associate Addresses 8 Press the Menu key 9 Click Add Address 10 Perform one of the following actions e Click a contact e Click Use Once Type an email address Press the Enter key 11 Press the Menu key 12 Click Save Turn off the display name prompt that appears when you add a certificate to the key store 1 On the Home screen or in a folder click the Options icon 2 Click Security Options 3 Click Advanced Security Options 4 Click Certificates 5 Press the Menu key 6 Click Fetch Certificates 7 Press the Menu key 8 Click Options 9 Change the Prompt for Label field to No 10 Press the Menu key 1 Click Save When you add a certificate your BlackBerry device uses the certificate subject as the name for the certificate Turn off the fetch status prompt that appears when you add a certificate to the key store On the Home screen or in a folder click the Options icon Click Security Options Click Advanced Security Options Click Certificates
29. Click SMS Text Set the Disable AutoText field to Yes Press the Menu key Click Save Change an AutoText entry AuUAWNS On the Home screen or in a folder click the Options icon Click AutoText Click an AutoText entry Change the AutoText entry Press the Menu key Click Save Delete an AutoText entry il 2 3 On the Home screen or in a folder click the Options icon Click AutoText Highlight an AutoText entry 183 User Guide Typing 4 Press the Menu key 5 Click Delete Undo an AutoText change Press the Backspace Delete key twice Typing shortcuts Depending on the typing input language that you are using some shortcuts might not be available e To insert a period press the Space key twice The next letter is capitalized e To capitalize a letter press and hold the letter key until the capitalized letter appears e To type an accented character press and hold the letter key Click the accented character that appears on the screen e To turn on NUM lock press and hold the 123 key until the lock indicator appears on the 123 key To turn off NUM lock press the 123 key again e To turn on CAP lock press and hold the Shift key until the lock indicator appears on the Shift key To turn off CAP lock press the Shift key again e To insert an at sign or a period in an email address field press the Space key e To type a symbol press the Symbol key To see more symbols press the Symbol
30. Desktop Manager see the online help that is available in the BlackBerry Desktop Manager Update the BlackBerry Device Software over the wireless network Depending on the options set by your wireless service provider or administrator you might not be able to perform this task You can use your BlackBerry device when you download the BlackBerry Device Software but not when you install the software You have the option to schedule the update to occur at a specific time 1 On the Home screen click the Wireless Update icon If you do not have the Wireless Update icon on the Home screen click the Options icon Click Advanced Options Click Wireless Update 2 Complete the instructions on the screen Note During the installation process your device might reset or display a white screen If encryption is turned on you might need to type your password at various times during the installation process 226 User Guide BlackBerry Device Software Return to the previous version of the BlackBerry Device Software Depending on the options set by your wireless service provider or administrator you might not be able to perform this task On the Home screen or in a folder click the Options icon Click Advanced Options Click Wireless Update Click Previous update succeeded Click Downgrade Ww RWN gt Delete the previous version of the BlackBerry Device Software If you update your BlackBerry Device Software the previous version
31. Menu key Click Save NOURWN gt To share contacts with Bluetooth enabled devices again change the Contacts Transfer field to All Entries Restrict outgoing calls On the Home screen click the Manage Connections icon Click Bluetooth Options Press the Menu key Click Options Set the Allow outgoing calls field to Never or If Unlocked Press the Menu key Click Save NOUARAWNS Make your BlackBerry device discoverable If you make your BlackBerry device discoverable other Bluetooth enabled devices can detect your device On the Home screen click the Manage Connections icon Click Bluetooth Options Press the Menu key Click Options Set the Discoverable field to 2 Minutes Press the Menu key Click Save NOURWNS After two minutes the Discoverable field switches to No automatically Change the pairing name for your BlackBerry device On the Home screen click the Manage Connections icon Click Bluetooth Options Press the Menu key Click Options In the Device Name field type a name for your BlackBerry device ORwWN gt 208 User Guide 6 7 Press the Menu key Click Save Turn off Bluetooth connection notification NOUAWNS On the Home screen click the Manage Connections icon Click Bluetooth Options Press the Menu key Click Options Change the LED Connection Indicator field to Off Press the Menu key Click Save To turn on Bluetooth connection notificat
32. Network Perform one of the following actions e Toscan for a wireless network to add click Select From Available Networks Click a wireless network Click Select Network e Toscan for a wireless network that is already known to your device click Select From Known Networks Click a wireless network Click Select Network e To add a wireless network click Manual Entry Set the priority for the wireless network Type the MCC and MNC 8 Press the Menu key 9 Click Save NOURWN gt Delete a wireless network from the preferred wireless network list To perform this task your BlackBerry device must be connected to a GSM or UMTS network Depending on your wireless service plan this feature might not be supported 1 On the Home screen click the Manage Connections icon 2 Click Mobile Network Options 3 Press the Menu key 234 User Guide Wireless network coverage 4 Click My Preferred Network List 5 Highlight a wireless network 6 Press the Menu key 7 Click Delete 8 Press the Menu key 9 Click Save Change the order of preferred wireless networks To perform this task your BlackBerry device must be connected to a GSM or UMTS network Depending on your wireless service plan this feature might not be supported Your BlackBerry device connects to networks based on the order that they appear in the preferred network list On the Home screen click the Manage Connections icon Click Mobile Network
33. Options icon 2 Click Security Options 3 Click Advanced Security Options 4 Click VPN 5 Highlight a VPN profile 6 Press the Menu key 7 Click Edit 8 Inthe User name field type a new user name 9 Inthe User password field type a new password 10 Press the Menu key 1 Click Save Change the software token for a VPN profile To perform this task the software token that you want to use must be installed on your BlackBerry device For more information contact your administrator On the Home screen or in a folder click the Options icon Click Security Options Click Advanced Security Options Click VPN Highlight a VPN profile Press the Menu key Click Edit Set the Token serial number field Press the Menu key Click Save WO ONAAKRWN gt 275 User Guide Security About security self tests Security self tests are designed to verify that security software is implemented correctly on your BlackBerry device The tests should run automatically when your device restarts Verify security software On the Home screen or in a folder click the Options icon Click Security Options Click Information Press the Menu key Click Verify Security Software OR wWnN gt Third party application control About permissions for third party applications You can set permissions that control how third party applications on your BlackBerry device interact with the other applications on
34. Press the Menu key Click Fetch Certificates Press the Menu key Click Options Perform one of the following actions e To download the revocation status of a certificate when you add it to the key store change the Fetch Status field to Yes e To add a certificate to the key store without downloading the revocation status change the Fetch Status field to No 10 Press the Menu key 1 Click Save OMNAMARWN gt 258 User Guide Security Change how often a certificate authority profile checks certificate status Depending on your organization you might be able to change how often a certificate authority profile checks the status of its certificate If the certificate is scheduled to expire soon you can re enroll with the certificate authority profile to receive an updated certificate On the Home screen or in a folder click the Options icon Click Security Options Click Advanced Security Options Click Certificate Authority Profile Change the Certificate Status Check Interval field Press the Menu key Click Save NOURWN gt PGP keys PGP key basics Download a PGP key from an LDAP certificate server If you use the PGP Universal Server you might not be able to download PGP keys from an LDAP certificate server 1 On the Home screen or in a folder click the Options icon 2 Click Security Options 3 Click Advanced Security Options 4 Click PGP keys 5 Press the Menu key 6 Click Fetch PGP Keys
35. Reverse Contrast Press the Menu key Click Save DuURWNS 284 User Guide Accessibility options Use grayscale for the screen display On the Home screen or in a folder click the Options icon Click Advanced Options Click Accessibility Change the Color Contrast field to Greyscale Press the Menu key Click Save DU ARWNS Set the number of icons that appear on the Home screen On the Home screen click the Options icon Click Advanced Options Click Accessibility Change the Grid Layout field Press the Menu key Click Save Du RWNS Turn on event sounds Event sounds alert you when you turn on or turn off your BlackBerry device when the battery power level is full or low and when you connect or disconnect a USB cable or accessory to or from your device On the Home screen click the Options icon Click Advanced Options Click Accessibility Change the Event Sounds field to On Press the Menu key Click Save Du RWNS Assign ring tones and alerts to a contact You can receive different ring tones and alerts for incoming messages and calls from specific contacts or groups of contacts When you receive a call or message from the contact your device uses the assigned ring tone or alert even if you switch your sound profile to Silent or Vibrate Only If you do not want to be notified with the assigned ring tone or alert you can set your sound profile to All Alerts Off 1 On the Home screen click t
36. Ring Tone field click a ring tone e Touse a ring tone that you downloaded in the Ring Tone field click Select Music Navigate to a folder that contains ring tones Click a ring tone 5 Press the Menu key 6 Click Save Switch soun d profiles 1 On the Home screen click the Sounds icon 2 Click a sound profile 170 User Guide Ring tones sounds and alerts Change a sound profile If you change a setting in a preloaded sound profile that is based on the Normal sound profile that change will override the corresponding Normal sound profile setting in the preloaded sound profile 1 On the Home screen click the Sounds icon 2 Perform one of the following actions e To change the active sound profile click Set Ring Tones Alerts e To change a custom or preloaded sound profile click Edit Profiles Click a profile Click the application or item that you want to change Change the notification information Press the Menu key Click Save Press the Menu key Cl