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Grandstream GXV3662 series user manual

1. Primary DNS Server 0 0 0 0 HTTP Port HTTP The GXV3662 supports user configured http ports If the HTTP port is changed the port number is needed to access the web GUI for instance http 192 168 1 168 8080 HTTP Port S080 NOTE fthe HTTP Port is 80 when you add this device to GSurf or GS NVHR the RTSP port is 554 If the HTTP Port is changed when you add this device to GSurf or GS NVR please make sure the RTSP port number equals HTTP Port plus 2000 GXV3601 DDNS Page Dynamic DNS provides devices that have a variable often changing IP address with a well known hostname resolvable by network applications through standard DNS queries oet up DDNS Apply for a domain name from your service provider Dynamic DNS Settings 2 Login to the web dide A configuration page click DDNS ISP Type dyndns org Basic Settings DDNS 3 Enter the required information DECIES DDNS Active If you DDNS Account want to use DDNS please set this field to Enabled DDNS ISP Type Select STUN Server your DDNS ISP Type Self Define DDNS Address Self define the DDNS server instead of using DDNS Self Define DDNS Address DDNS Password Firmware 1 0 1 22 Page 20 of 36 Grandstream Networks Inc 03 2011 GXV3662 IP Camera ISP Type Site Name The DDNS name for your device DDNS Account DDNS Password The account and password from the DDNS Provider STUN Server If the device is behind a r
2. Record Video and Upload to FTP server f this option is selected the GXV3601 will record the video and upload it to the FTP server when an alarm is triggered You must check Record Video and configure the FTP page properly to use this feature Email JPEG and Store it to USB drive or SD card If this option is selected the GXV3601 will capture the image and store it to connected live storage device when an alarm is triggered Voice Alarm to SIP Phone Alarm Output Set up Alarm Event Time Schedule This section allows you to configure the time during which the GXV3662 will monitor the Alarm Input The GXV3662 not only can monitor your settings but also can take actions when the alarm is triggered Dropdown list for date Available time schedules Alarm Evept Time Schedule Date Start Time End Time Tuesday 00 00 23 59 Monday 00 00 23 59 Tuesday 00 00 23 59 E Check All Delete To add a schedule select the date from the dropdown list Start Time and End time and Click Add to add a new time schedule To delete a schedule check the schedule you would like to remove and click Delete Firmware 1 0 1 22 Page 28 of 36 Grandstream Networks Inc 03 20 1 GXV3662 IP Camera How to connect an Alarm Output Equipment to GXV3662 Here is a sample connection diagram Connect the alarm output equipment to the GXV3662 by following the diagram below Alarm Out Alarm Out GXV3662 Motion Detection Page The GXV3601
3. GSViewerX cab from Grandstream Networks Ing Install this add on by following the instructions in IE 10 You will see the home page Firmware 1 0 1 22 Page 3 of 36 Grandstream Networks Inc 03 20 1 GXV3662 IP Camera Connect to the Camera Using a Static IP If the camera does not get a response from the DHCP server after 3 minutes it can be accessed by the default IP 192 168 1 168 1 Connect your PC to the same network as the GXV3662 2 Configure the IP address of your PC to 192 168 1 XXX 1 XXX 255 and configure the subnet mask to 255 255 255 0 Make sure that the device is turned on and connected to the network otart Internet Explorer on your computer Enter 192 168 1 168 in the address bar of the browser Enter the administrator user name and password to access the Web Configuration Interface 7 The default user name and password are both set to admin 8 IE will indicate that This website wants to install the following add on GSViewerX cab from Grandstream Networks Inc Install this add on by following the instructions in IE 9 You will see the home page po E e Firmware 1 0 1 22 Page 14 of 36 Grandstream Networks Inc 03 2011 GXV3662 IP Camera GXV3662 Home Web Page GXV3662HD MR 4 E 5 e T T pEr 6 8 ds 9 ali 10 ode 11 IEW SiZ B CONFIGURATION 9 dm MENU d 12 LLL d 13 14 15 16 17 18 19 Figure 2 Home web page of GXV3662 HD Items on GXV
4. 1 22 Page 5 of 36 Grandstream Networks Inc 103 2011 GXV3662 IP Camera Package Contents Items in the package e GXV3662 IP Camera e 12V DC power Adapter attached to terminal block e 8 pin terminal block connector 8 pin connector block for connecting external devices such as infrared detector smoke detector emergency lights etc to Alarm IN and Alarm OUT You can also connect microphones and powered speakers through the audio in and audio out ports e Quick installation guide e Alignment sticker e Tool set containing a hex key 3 plastic anchors and 3 screws 1 X3 X3 C J GXV3562 PowER ADAPTER Toor Set F AUGNMENT STICKER ERMINAL Block QUICKSTART GUIDE Firmware 1 0 1 22 Page 6 of 36 Grandstream Networks Inc 1 03 2011 GXV3662 IP Camera Product Overview GXV3662 Top View Firmware 1 0 1 22 Page 7 of 36 Grandstream Networks Inc 103 2011 GXV3662 IP Camera GXV3662 Inside connections Indicators and Connectors inside the camera 1 Internal temperature It adjusts the temperature to ensure the camera works regulator normal under different weather 2 SD card slot SD card slot 3 Reset Press the Reset button for 6 seconds to perform a factory reset Firmware 1 0 1 22 Page 8 of 36 Grandstream Networks Inc 03 2011 GXV3662 IP Camera 4 XAlarm Audio NOTE GXV3662 does not support zoom Alarm Input Alarm Output 10 100 Switch LAN port for connecting to Ethernet
5. by following the diagram below Receiver Sender I La The infrared de Alarm In tector has it s Alarm In Steet pees supply The infrared de tector has it s own power supply Set up Alarm Actions An alarm action is what the GXV3662 is going to do when an alarm is triggered during the Firmware 1 0 1 22 Page 27 of 36 Grandstream Networks Inc 03 20 1 GXV3662 IP Camera defined time period the time schedule The GXV3662 allows multiple alarm actions Record Video If this option is selecte d the GXV36 0 1 will recor d the Record Video From Pre Alarm 0 seconds to After Alarm 10 seconds video when an alarm is triggered You can enter the length of the video E i dicis ee recording in seconds You can also Email JPEG and Store it to USB card or SD drive choose the storage method for video files SD card USB Flash drive or USB hard drive Voice Alarm to SIP Phone If this option is selected the GXV3601 will make calls to the number listed in the Phone List page using the configured SIP account when an alarm is triggered To use this function the settings in S P page must be configured properly Alarm Output If this option is selected the alarm will output via the configured method equipment when it is triggered Upload to Alarm Center This option is an integrated feature with GSurf If this option is checked the GXV3601 will report the alarm event to GSurf
6. code version number Firmware Version Firmware code version number System Up Time Since This field shows the system up time since the last reboot Network Status Network Status MAC Address 00 0B 82 23 5C C3 LAN IP Address 1892 168 1 37 LAN Subnet Mask 255 255 255 LAM Default Gateway 182 168 1 1 DDNS Status Disabled MAC Address The device ID in HEXADECIMAL format LAN IP Address This field shows the LAN IP address of the GXV3662 LAN Subnet Mask This field shows the LAN subnet mask of the GXV3662 LAN Default Gateway This field shows the LAN default gateway of the GXV3662 DDNS Status This field shows the status of DDNS Camera Type Firmware 1 0 1 22 Page 23 of 36 Grandstream Networks Inc 03 2011 GXV3662 IP Camera This section shows the Lens information of GXV3662 The Lens type information contains the brand name the size of image sensor the resolution and so on Camera Type Camera Type Aptina MT9M033 Pixels 1280 360 GXV3662 User Management Page All current users will be listed in the User List section of this page You can also add and remove users here Existing User Name The field Manage User lists all of the current users You oe AddNewUser aw can insert or remove users from User Name the list by click on the Add or User Password Add Update or Delete button Confirm User Password Privilege Administrator User Name Password The Allow Anonymous Vie
7. forwarding Two ports must be forwarded on your router to watch video from a GXV3662 that is located on a private network from a PC in a public network The web port HTTP and the RTSP port Please make note that the RTSP port number changes according to the web port If the web port is 80 then the RTSP port is 554 If the web port is not 80 then the RTSP port equals the web port 2000 For example if the web port is 88 then the RTSP port will be 2088 18 Tested PC display adapters SiS 650 651 740 661 FX 741 760 Series SiS 661FX Works normally SiS Mirage Graphics Works normally Intel R G33 G31 Express when playing videos Works normally Firmware 1 0 1 22 Page 35 of 36 Grandstream Networks Inc 03 20 1 GXV3662 IP Camera Family 000 o Intel G45 G43 Express Chipset Works normall ATI Technologies RAGE XL PCI This display adapter cannot display videos Firmware 1 0 1 22 Page 36 of 36 Grandstream Networks Inc 03 2011
8. supports Motion Detection To utilize this feature please follow the steps below 1 Setup the motion detection monitored area 2 Configure the motion detection time schedule 3 Configure alarm action properly oetup Motion Detection Monitored Area Enable Motion Detection f this option is selected motion detection will be enabled If something somebody moves in the motion detection region an alarm will be triggered Firmware 1 0 1 22 Page 29 of 36 Grandstream Networks Inc 03 2011 GXV3662 IP Camera Show Motion Detection Regions If this option is selected the motion detection regions will be displayed on the screen with a white border WareHousel i i Mon 08 13 2009 17 53 y E The white border for Motion Detection Regions NOTE f Upload to Alarm center is checked for Alarm Actions the white border will flash red when a motion detection alarm is triggered To Edit a Monitored Area 1 In the Select a Region dropdown list select Motion Detection Region Settinas pecan Enable Motion Detection 2 Click Edit 3 Click on the video drag and draw you Show Motion Detection Regions preferred area 0 Select a Region 4 Set the Sensitivity Click the Save button to save the sensitivity 50 Sensitivity NOTE The Sensitivity value varies from O to ER Guns Cina 100 The larger the value is the higher the sensitivity 5 Click Save to save the settings Button to save sensitivity only To
9. 3662 Home Page 1 Motion Detection f the motion detection alarm is triggered the indicator will flash red Click on the indicator to turn off the alarm 2 Alarm Event If an alarm event is triggered the indicator will flash red Click on the indicator to turn off the alarm 3 Control Console PTZ Console controller PTZ is not supported in the GXV3662 4 ZOOM NOTE The GXV3662 does not support zoom 5 FOCUS Adjusts the focus of images 6 Default Click this option to reset the video brightness contrast and saturation to their factory default configuration 7 SPEED Adjusts the rotation speed of the console 8 BRIGHTNESS Adjusts the image brightness 9 CONTRAST Adjusts the image contrast 10 SATURATION Adjusts the image saturation 11 View Size Resize the image to fit into the window panel in the home scream 12 Language Chose between English and Chinese Firmware 1 0 1 22 Page 5 of 36 Grandstream Networks Inc 03 2011 GXV3662 IP Camera 13 Play Displays the video in the main frame 14 Capture Captures the image displayed and saves it to C IGS Capture default directory 15 Record Records the video and saves it to C GS_Record default directory 16 Sound Off On Toggles the sound On or Off 17 Talk Establishes two way audio 18 Playback Replays the saved video 19 Config Configures the Save Location for captured images and recorded videos GXV3662 System Time and Name Page This page allows you to configure the sys
10. Am Innovative IP Voice amp Video Grandstream Networks Inc GXV3662 User Manual GXV3662 IP Camera Safety Instructions These instructions are intended to assist users with the operation of the GXV3662 and also to instruct on how to avoid dangerous situations or damage to the device Warnings Serious injury or death may be caused if any of the warnings below are neglected Cautions Injury or damage to the equipment may occur if any of the following caution messages are neglected A Warnings Follow these safeguards to prevent Cautions Follow these precautions to serious injury or death prevent potential injury or material A damage A Warnings Input voltage should meet both the SELV Safety Extra Low Voltage and the Limited Power Source with DC 12V according to the IEC60950 1 standard Please refer to the technical specifications for more details Do not use a third party power adapter or power cord When the device is installed on the wall or ceiling make sure that it is firmly attached Notice Make sure that the power supply voltage is correct before using the camera Do not drop the device or expose it to physical shock Do not expose the device to temperatures outside the range of 30 C to 50 C PSU and PoE mode when the device Is in operation Do not expose the device to high electromagnetism radiation To avoid heat accumulation make sure that your operating environment has proper ventil
11. Frequency Power Frequency Indoor 60 I Hz GXV3662 Networking Page Assigning an IP to the GXV3662 The GXV3662 supports IP version 4 The IP address can be set automatically via DHCP or a static IP address can be set manually To make the GXV3662 work properly the user needs to set the DNS configuration properly For security purposes the user can also assign the GXV3662 an HTTP Port other than 80 IP Address Configuration The GXV3662 operates in two modes Dynamically Assigned via DHCP all the field values for the Static IP mode are not used The GXV3662 acquires its IP address from the first IP Address Configuration Dynamically Assigned via DHCP Statically Configured as DHCP server it discovers on its IP Address 192 166 40 191 LAN Subnet Mask 255 255 255 0 Statically Configured as configure all of the following fields Default Gateway 192 168 40 1 IP address Subnet Mask Default Gateway IP address These fields Firmware 1 0 1 22 Page 19 of 36 Grandstream Networks Inc 03 20 1 GXV3662 IP Camera are set to zero by default Static IP addresses are recommended for the GXV3662 DNS Configuration There are two methods of DNS configuration on the GXV3662 1 The GXV3662 can obtain the DNS server automatically 2 Users can configure their own Secondary DNS Server 00 0 0 preferred DNS server DNS Configuration Obtain DNS Server Address Automatically Use the Following DNS Server Address
12. ORK port of the GXV3662 e Connect the other end of the RJ 45 cable to a PoE switch The POWER indicator will turn solid green NOTE f you are going to connect the device to a hub switch router please use a straight through cable A crossover cable should be used if you are going to connect the device directly to a PC Firmware 1 0 1 22 Page 2 of 36 Grandstream Networks Inc 03 2011 GXV3662 IP Camera Configuring the GXV3662 via Web Browser The GXV3662 s embedded Web server responds to HIT TP HT TPS GET POST requests Embedded HTML pages allow you to configure your IP camera through Microsoft Internet Explorer Access the GXV3662 Web Configuration Menu Connect the Camera to a DHCP server 1 Navigate your browser to http www grandstream com support gxv series surveillance general resources gs _ search zip Run the Grandstream GS Search tool that you just downloaded Click on the button in order to begin device detection 4 The detected devices will appear in the Output field GS Search CX EL 5 Index Model Device Name IP HTTF Fart 1 IPFCAMERA IM 3BB2HD 132 158 1 3 a mu 5 Start Internet Explorer on your computer 6 Enter device IP in the address bar of the browser 7 Enter the administrator user name and password to access the Web Configuration Interface 8 he default user name and password are both set to admin 9 IE will indicate that This website wants to install the following add on
13. Remove a Monitored Area 1 In the Select a Region dropdown list select the region you would like to remove 2 Click Remove 3 Click Save to save the changes Configure Motion Detection amp Alarm Actions An alarm action is what the GXV3662 is going to do when an alarm is triggered during the defined time period the time REN schedule The GXV3662 allows Record Video From Pre Alarm 0 seconds to After Alarm 0 seconds multiple alarm actions Voice Alarm to SIP Phone 3 Alarm Output 3 Upload to Alarm Center s Email JPEG and Store it to USB card or SD drive 3 Firmware 1 0 1 22 Page 30 of 36 Grandstream Networks Inc 03 2011 GXV3662 IP Camera Configure Motion Detection Time Schedule This section allows you to configure the time during which the GXV3662 will monitor the motion detection The GXV3662 not only can monitor your settings but also can take actions when the alarm is triggered Monitored region Dropdown list for date Available time schedules Motion Detection Time Schedule Date Start Time End Time 00 00 23 58 Monday 00 00 23 59 E 1 Tuesday 00 00 23 59 E 3 Thursday 00 00 23 59 E F Check All Delete GXV3662 System Log This page is used to set up the system log server path and system log level Once they are correctly configured the device will send out system log messages to the system log server which will help perform troubleshooting of System log server Sys
14. The indicator will be steady for connection and flashing for network activity 5 Network D ROWEN 12V GND GND S QUO _ it Type 12V 12VDC input 7 Lens For adjusting the lens unscrew the housing and adjust the lens vertically horizontally Screw the housing back when adjustment is done Note Loosening the screws on both sides of axle might be necessary for adjusting the lens vertically Firmware 1 0 1 22 Page 9 of 36 Grandstream Networks Inc 03 2011 GXV3662 IP Camera GXV3662 Sample Connection Diagram GXV3662 Key Features The table below lists the key features the GXV3662 Supports Features GXV3662 m CIE IIT EI 9 9 4 98 9 99 9 9 99 9 49 89 89 a 9 999 8 E 9 84 4 8 Image Sensor 1 3 1 2 Megapixel CMOS 1280H x 960V day and night mode exceptionally low noise levels and low light sensitivity Shutter time 1 30 to 1 1000 seconds Lens Type _ 1 3 3 3 12mm F1 6 F3 2 F1 4 F2 9 DC Iris Manual focus 50cm eee ees H 898 299 V 636 178 Day amp Night YES CDS Sensor mechanical IR Cut filter Minimum 0 05 lux Illumination A d Rm Max Frame 1280 x960 9 30fps Hate Pixel Dynamic Wide Dynamic Range of 120dB with SNRuax 44dB Range oh Supported 30fps for 1280x960 1280x720 1024x768 800x592 800x480 640x480 Video 640x368 480x368 480x272 320x240 320x176 256x192 a
15. XV3662 can make phone calls to the number you preferred when the alarm is triggered you need to add a number to the phone list Steps to add phone number From the GXV3662 home page click Basic Settings gt SIP 2 Goto Phone List Tab 3 Enter the Phone number and name click Add a Number to save all the changes 4 Numbers added to the system will be listed in this page Phone List Phone Number Remark Name Remove 123456789 John Smith E Check All Remove Note Ydu must restart the device to apply the changes Available phone numbers NOTE With current firmware only the first phone number in the list will be called when an alarm is triggered Firmware 1 0 1 22 Page 22 of 36 Grandstream Networks Inc 03 2011 GXV3662 IP Camera GXV3662 Status Page system Statistics System Statistics lists hardware and software information for example the part number the software version about the GXV3662 System Statistics Product Model GXV3662 Hardware Version V0 2A Part Number 9670002002A Bootloader Version 1 0 0 0 Core Version 1 0 1 11 Base Version 1 0 1 11 Firmware Version 1 0 1 11 System Up Time Since 5 hours 1 minute Hardware Version This field contains the product s hardware information Part Number This field contains the product part number information Bootloader Version Bootloader code version number Core Version Core code version number Base Version Base
16. ation Do not attempt to open disassemble or modify the device A few parts e g electrolytic capacitor of the equipment shall be replaced regularly according to their average life time The average life time varies from the differences between operating environments and usage history Regular maintenance checks are recommended for all users Please contact your dealer for more details Firmware 1 0 1 22 Page 2 of 36 Grandstream Networks Inc 1 03 2011 GXV3662 IP Camera Note This device complies with part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 This device must accept any interference received including interference that may cause undesired operation Changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment Note This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this e
17. cderisowwenes 13 Access the GXV3662 Web Configuration Menu ssssssseeeecceeeeeeceeeaaeeeseesseeeeeeeeeeeeeeeeeeeaaaaeeessnes 13 Connect the Camera to a DHCP Server 2925 200i idet dauid ec idqe idet dee sequ dae iiaii aiaei iiaii aineid aie 13 Connect to the Camera Using a State IP ousioicodeu dio tropa tne y aga eai sod sac tiep Ves yas ku topo Dao eod Ea se cs 14 XV OO Home Web Pat essaies a a Aa dA AE AE 15 GX V 3062 System Time and Name Page vis ccsciuds ccacsauscnscinedacenitnelwnncusdlecnuiardnsassncdeceeidedawassueduonwiesdaonadacaanibe 16 GX V 3002 Video amp Audio Page rehccestccaneattceaccdssatatsaedsiasadentmensdenlonaidaaxsegiuadieacdnatmacceatansslonbiaaedaddaeaessances 17 GXV3662 Networking Page Assigning an IP to the GXV3662 sseeessssssssssseeeeeeeeeeenenns 19 EP QECUNPINASZIUT m 20 GaN o SIE TODO a idis edeicdet teet adu dae adeno Ree a dalsaans Malian ode uod ER defed a DR La dad ode PN EDU 21 6 ELO ALPIN a ee ee 23 0X V3502 User Management Page ecien sued basa iaaa rd oc enu edid e Traa sedia ree ure 24 XV 3002 Mamtenanco Pioen E dude n UE pcde cR EV dncinwsto sale tau declan tance neta DEDERE dio HRSG 24 OY BOVE uo S NEN ETT TT 25 GXYV 3002 FIP Pas O 26 E V3002 Alarm wo Ginter nen EDO M 26 OX V 30602 Motion Detection Page udi sitione tones he corren dad lauke Q0 Lco voro Lesbo dus cono ocho QUII VAR ded Loeb edendis 20 Con
18. ce makes sure that the camera s IP address always matches up to the current server address DDNS also allows for a website to be linked to the IP camera that is constantly updated with the correct information and has a reliable feed 10 Why is Windows Media Player unable to play the recorded videos files The GXV 3662 uses the H 264 video codec Windows Media Player may lack the proper H 264 decoder to play the recorded video Please download the Microsoft FFDShow H 264 decoder from http sourceforge net projects ffdshow tryout and install it 11 Alarm Triggered Events do not work in GSurf Please double check the Alarm Action on your GXV 3662 Login to the web GUI of the GXV3662 go to the Motion Detection or Alarm Events page and make sure option Upload to Alarm Center is checked 12 It is recommended that you save your video files in different directories when using GSurf and GS NVH GSurf and GS NVR are different programs that have the ability to delete recorded video files It is better to save video files in different directories when using GSurf and GS NVR in the event that they automatically delete files that you might want to keep 13 How can l use a cell phone to watch the GXV3662 video stream You must set the video resolution to QCIF to watch the GXV3662 video stream from a cell phone Make sure to set the bit rate to 64kbps to ensure the best video quality 14 Why doesn t the IP address of the device reset when I click th
19. deo Settings conveyed or processed per unit of time eee ee eee H264 v Maximum Frame Rate The video frame rate is adjustable based on network conditions ncreasing the frame rate will Bit Rate 1024 kbps increase the amount of data significantly Resolution D1704480 l Maximum Frame Rate 30 fps therefore consuming more bandwidth Video will be impaired due to packet loss when Bit Rate Control CBR VBR there is insufficient bandwidth Tu 30 Frame 1 100 Bit Rate Control Variable Bit rate VBR and Constant Bit Rate CBR Variable Bit Rate If VBR is selected the codec varies the amount of output data per time segment VBR produces a better quality to space ratio The bits available are used to enable more flexibly and encode sound or video data more accurately with fewer bits used in less demanding passages and more bits used in difficult to encode passages Constant Bit Rate If CBR is selected the codec s output data is constant regardless of the input data The output bit rate is defined in Bit rate CBR is useful for streaming multimedia content on limited capacity channels It is easier to calculate required bandwidth as well as the required storage space using CBR Image Quality If Bit Rate Control is set to VBR Image quality needs to be configured The better the video quality is the higher the bit rate will be I frame Interval While streaming video over a network co
20. e Restore button on the Maintenance page The GXV3662 could be installed in areas that are not easy to access For example it could be installed on the roof of a building or the ceiling of an office This makes it difficult to reinstall the device therefore the Restore function will not clear the IP address Press the RESET button on the device for at least 6 seconds until you hear a beep to perform a factory reset of all parameters including the IP address 15 Why can t the live video stream be viewed using a mobile phone or GSurf after changing the HTTP Port of the device Make sure that the RTSP port of the device is set to 2000 plus the HTTP Port number For example if the HTTP port is 88 then the RTSP port of the device that you configured on GSurf mobile phone should be 2088 Firmware 1 0 1 22 Page 34 of 36 Grandstream Networks Inc 03 2011 GXV3662 IP Camera 16 Some notes on using SD cards 1 The GXV3662 only supports FAT32 formatted SD cards 2 he GXV3662 supports SD and SDHC 3 It takes 10 15 seconds to read SDHC cards with large memory capacities Please wait 15 seconds to unplug the SD card after you plug them into the device 4 fthere are many files ie 1800 or more image batch files on the SD card it can take up to 5 minutes to read them Please do not refresh the web interface at this time as the GXV3662 will restart reading the SD card Grandstream is currently working on a fix for this issue 17 Port
21. e default IP configuration is DHCP 2 Why can not view the live video stream in Microsoft Internet Explorer Please check whether the IE add on is installed correctly Once you log into the GXV 3662 web interface Internet Explorer will indicate that This website wants to install to following add on GSViewer cab from Grandstream Networks Inc Please install this add on when prompted by IE Firmware 1 0 1 22 Page 32 of 36 Grandstream Networks Inc 1 03 2011 GXV3662 IP Camera 3 How do you manually uninstall the Grandstream video viewer add on for IE Please follow these steps to uninstall the add on 1 Delete the GSViewerX Control from C WINDOWS Downloaded Program Files directory 2 Delete GSNetClient dll GS Replay exe GSViewerX ocx hi h264dec w dll lik VoiceEngine dll dll and GSViewerX inf from C WINDOWS system32 4 Why can t l access the GXV 3662 web configuration interface Q 1 Is your internet service down A 1 Connect a PC to the internet to test the connection Q 2 Are the PC and the device in different subnets A 2 Check the subnet mask and default gateway of the device and PC Q 3 Is there a conflict with another IP address A 3 Try to change the IP address of the device Q 4 Has the HTTP port been changed A 4 Contact the administrator of the device for more information 5 The GXV 3662 web configuration page is not displayed correctly in Internet Explorer 8 In IE8 Compatibility View might n
22. eB eB eB eB eB eB eB eB ee pp Be Be Be Be Be Be ee ew Pe ee ee ee ee ee ee ee ke ee ee ee ee ee ee we ee ee ee ee ee ee ee ee ee ee ee ee ee ee eee cee a Be eH ee ee ee ee rr rr rece e cece ee n s ns ms cms n n ns ns uni n ns n mn as em s us ms ms ms ms ow ems as ess ss cess ess dass dass dass ass aes mes cass ass ss ess aes ass ass ess ems ss ss ms dass ess ess ess ess ess ss ess ess ess ess ess ess ess dass ess ss ess ess ess ess ess dms ss ss ms ss ss ss ss ess ss ds des des des mes es cse GXV3662 Lens Specification FocalLength 3 3mm i2mm ApertureRatio F1 6 F3 2 View Angle D 125 7 29 9 H 89 8 23 9 V 63 6 17 9 IRS DCAUTO Minimum Object Distance IR CUT Filter Firmware 1 0 1 22 Page of 36 Grandstream Networks Inc 03 2011 GXV3662 IP Camera Minimum Recommended System Requirement e Windows 2000 Server Professional Windows XP Windows Vista e CPU Intel Pentium 4 or higher 2 GHz e RAM 1 GB 4 GB recommended for larger systems e Support for DirectX 8 0 and above Connect your GXV3662 Using the Power adapter as power supply e Connect an RJ 45 cable to the NETWORK port of the GXV3662 e Connect the other end of the RJ 45 cable to your network or PC e Connect the power supply to the DC 12V connector block inside the GXV3662 e Connect the other end of the power supply to a wall outlet The POWER LED will turn solid green Using PoE as power supply e Connect an RJ 45 to the NETW
23. ects a symmetric NAT STUN will not work ONLY outbound proxies can provide a solution for a symmetric NAT SIP User ID User account information provided by your service provider ITSP this is either an actual phone number or extension or is formatted like one Firmware 1 0 1 22 Page 21 of 36 Grandstream Networks Inc 03 2011 GXV3662 IP Camera Authenticate ID The SIP service subscriber s Authenticate ID used for authentication It can be identical to or different from the SIP User ID Authenticate Password The SIP service subscriber s account password for the GXV to register to the SIP server of the ITSP STUN Server If the device is behind a router a STUN server is needed to help penetrate the NAT Stream Choose between Primary and Secondary stream resolutions Preferred Vocoder Choose between different Vocoder codec type Registration Expiration This parameter allows users to specify the time frequency in minutes in which the GXV refreshes its registration with the specified registrar The default interval is 60 minutes Local SIP Port This parameter defines the local SIP port used to listen and transmit The default value is 5060 Local RTP Port This parameter defines the local RTP RTCP port pair that is used to listen and transmit The default value is 5004 5 Click Save to save all the changes You need to restart the device to apply all changes Configure the Phone List Page To make sure the G
24. eed to be enabled for the GXV 3662 web configuration page to load properly To enable compatibility view open IE8 click Tools Compatibility View Setting and add the GXV 3662 web configuration pages to the Compatibility View 6 Why does IE indicate to install Grandstream Video Viewer add on after a firmware upgrade The add on was properly installed before the firmware upgrade process New firmware will often upgrade the add on as well To watch the live video stream you must install the newest version of the add on 7 How do you watch secondary video stream Login to the home page of the GXV 3662 web GUI click Play to watch the video stream To watch a secondary video stream right click on the video and select Secondary Stream on the pop up menu Try reinstalling the Grandstream Viewer add on for IE if you cannot see the video stream 8 Why is audio missing from the recorded video when an alarm is triggered Please double check whether the device has an audio input connected GXV3662 has a MIC IN port for an audio input Firmware 1 0 1 22 Page 33 of 36 Grandstream Networks Inc 03 2011 GXV3662 IP Camera 9 What is DDNS Is it important for IP surveillance product to have DDNS support DDNS is an acronym for Dynamic Domain Name Service It is important to choose an IP network camera that has DDNS support for dynamic IP addresses Chances are that the network has a dynamic IP address which changes with every log on A DDNS servi
25. figure Motion Detection amp Alarm Actions eeseeeeeeesessssseseseeeeeeeeee nnne nnnnnnne nenne esses nnne nns 30 GXV 3662 Systemi OG c 3l lg 32 Firmware 1 0 1 22 Page 4 of 36 Grandstream Networks Inc 03 2011 GXV3662 IP Camera Welcome The GXV3662 is a next generation IP camera for remote monitoring and surveillance over your LAN or internet The GXV3662 combines best in class IP video technology and SIP protocols for a robust IP surveillance solution The product features H 264 video streams with up to 30 frames per second at 720p resolution delivering rich image clarity at rapid transmission rates Integrated SIP can pass alarms to the PSTN mobile phones SIP IP phones SIP videophones and enables 2 way VoIP communication The GXV3662 ensures ease of use integration and deployment with a multilingual graphical user interface The GXV3662 can be quickly installed and connected to your network and accessed from anywhere over the internet Grandstream s flexible video management software enables users to monitor multiple environments in one easy to use application The intuitive web interface lets users easily access manage view and record live video streams from the device The GXV3662 is a powerful solution for small to medium sized offices homes and storage facilities looking to safeguard their valuables Firmware 1 0
26. grade When set to No the IP Camera will only perform a HTTP HTTPS TFTP upgrade and perform a configuration check once during the boot process Performing a firmware upgrade 1 Download the firmware package from http www grandstream com firmware html 2 Unzip the firmware package and copy the files to the firmware upgrade server directory Upgrades are supported via TFTP HTTP and HTTPS 3 Login to the Maintenance page of the GXV3662 Select the server type from the dropdown list under the Upgrade Via field Enter your server s root directory in the Firmware Server Path field 4 Reboot the GXV3662 to begin the firmware upgrade process GXV3662 SMTP Page The SMTP server is used to send out emails when an alarm event or motion detection is triggered The SMTP settings must be configured to make sure the alarm email is sent out properly SMTP Server Settings SMTP Server Settings Enable SMTP Checked to enable SMTP Emable SMTP Z SMTP Server The IP or hostname of the SMTP Server smtp gmail com SMTP server for example SMTP Server Port 465 smtp gmail com From E Mail address XXX gmail com SMTP Server Port The port of the SMTP server The GXV3662 supports port 1o E Mail address 1 YrY gmail com 25 and SSL port 465 which is for SMTP To E Mail address 2 Z7 7 mgmail com with an encrypted connection From E Mail Address The email mc address that sends out the alarm email s User Name XXX gmail c
27. itivity 1 Color Model Color Flip Enable this option to flip the image 180 degrees Iris Setting Select from either automatic where the iris would open or close depending on the environment conditions or set it to manual where the user can select from having it open 100 80 60 40 20 percent Shutter Speed Select from either automatic shutter speed depending on the environment conditions or select one of the available shutter speeds from 1 30 to 1 1 000 of a second IR CUT Setting Select from either manual or automatic If the user selects manual then select from either daytime mode or night mode If the user selects automatic then select a sensitivity value from 1 to 5 that adjusts the best to the environment conditions Color Mode Select from either color black and white or automatic GXV 3662 Video amp Audio Page On Screen Display OSD Settings OSD Time Text The time stamp and channel name displayed on the screen On Screen Display O5SD OSD Text OSD Position top l Display Time Fi Display Text E Firmware 1 0 1 22 Page 7 of 36 Grandstream Networks Inc 03 2011 GXV3662 IP Camera Video Settings Preferred Video Codec The GXV3662 supports the H 264 video codec Resolution The higher the resolution is the better the video quality is and higher bandwidth is required LOW High Resolution QCIF CIF 2CIF 720p Bit Rate The number of bits that are Vi
28. log Server Syslog Level Select the device to o Syslog Level report the log level Default is None The level is one of Debug Info Warning or Error Warning Error Firmware 1 0 1 22 Page 31 of 36 Grandstream Networks Inc 03 2011 GXV3662 IP Camera GXV3662 Live Storage This page displays detailed information of the live storage devices connected to the GXV3662 such as video and image files You can view download or delete the stored files Storage Information This section displays the type capacity used space free space and usage percentage of Storage Information the connected SD card Type Capacity Used Space Free Space Use Umount USB 7 5G 2 3M T 5G 0 03 Umount JPEG List This section displays the JPEG List name source storage ee Size View Check 192 168 40 191 chni 2010 09 16 07 32 16 jpg 87 1k E and size of the image files on the connected ae e storage devices You can view download or delete the stored files Index 1 1 Goto 1 Page Check All Delete Video List This section displays the name source storage and size of the video files on the connected storage Video List f File Name Size Download Check devices You can view 192 168 40 191 chn1_ 2010 09 16 07 31 38 1 15 aw 2 1M E download or delete the ee stored tile Pages 1 Totali Index 1 1 Goto 1 e Page Check All Delete IP VIDEO SURVEILLANCE 1 What is the default IP address of the GXV 3662 Th
29. mpression technologies are used to show the incremental difference between each frame l frames are used to help keep the video looking normal When intervals are shorter the video quality is higher but uses more bandwidth NOTE The users might need to configure the Primary Stream and Secondary Stream properly Sometimes the user might like to watch the live video stream from the web GUI in low resolution mode while recording a copy via GSurf GS NVR in high resolution due to the limitation of internet bandwidth In this case for example primary stream can be configured to have better resolution and then the users can use primary stream to record while watching secondary video streams Audio Settings Preferred Audio Codec The GXV3662 supports up to 2 different Vocoder types a law PCMA and u law PCMU The audio can also be turned off by switching the setting to Disabled Firmware 1 0 1 22 Page 18 of 36 Grandstream Networks Inc 03 2011 GXV3662 IP Camera Audio Settings Preferred Audio Codec PCMA B 2 Microphone Volume 30 Speaker Volume nnn ym Microphone Volume The user can adjust the volume gain of the microphone on a range from 1 to 5 Speaker Volume The user can adjust the speaker volume on a range from 0 to 31 Power Frequency this setting should match the power frequency used in the country to avoid flickering in the image Users can select between 50Hz indoor 60Hz indoor and outdoor Power
30. nd 256x144 all Resolutions ER MS Video Bit Rate 64 Kbps 8 Mbps multi rate for preview and recording amp amp Audio Input Thu Audio Output LINE OUT aL Alarm Input Vins49V tivsSSMA suc Firmware 1 0 1 22 Page 10 of 36 Grandstream Networks Inc 03 2011 GXV3662 IP Camera Alarm Output 125VAC 0 5A 30VDC 2A Normal Open aE ee a ee ee ee ee ee ee a ee ee ee ee ee ee eed Audio G711a u Compression L Serial Ports a M IRIS Control DC IRIS Embedded Motion detection up to 16 target areas video loss Analytics pending aaa Pre post alarm 24MB Buffer Snapshots Triggered upon events send viaemaillFTP Multi streaming Yes rate for Preview Lc hb c c c cAAAAAA A Security Video watermark pending HTTPS admin anonymous Network Port 10M 100M auto sensing RJ45 Network TCP UDP IP RTP RTCP RTSP DHCP DDNS HTTP Protocol HTTPS SMTP FTP NTP Power over IEEE 802 3afdefaultclass ee ee X X SIP VoIP Yes SUpport 0 LL LLL Dimensions D 153mm x 115mm XH Weight 1 19kg Temperature 30C 50C 22F 122F for DC and PoE With heater amp Humidity fan jee eee ee ee ee ee
31. om To E Mail Address The email TM addresses that the alarm email s will be T sent to You can have up to 3 emails configured i Required Fields LLL valid DNS serer is required for hostname Firmware 1 0 1 22 Grandstream Networks Inc 203 2011 Save Test GXV3662 IP Camera User Name Password The user name and password required to log in to your SMTP server for example 123 gmail com 123 SSL Checked if the SMTP server requires a secure connection Test Email Account Settings Click the Test button to send a test email from the From E Mailto the To E Mailto make sure that SMTP is configured properly If the receiver can get the test email then the SMTP settings are ready to go GXV3662 FTP Page The FTP server is used to store video files if you configure the GXV3662 to record video and upload it to the FTP server when an alarm event or motion detection is triggered FTP Settings Enable FTP The default setting is No if you want the GXV3662 to upload the recorded video to the FTP server when an alarm is triggered set this field to Yes FTP Server The IP address or hostname FTP Settings of the SMTP server ie ftp myserver com Enable FTP FTP Serye Port The port that your FTP server is using User Name Password The user name FIP Sever Fort 21 and password required to log into your User Name FTP server Password Path The directory in the FTP server whe
32. outer a STUN server is needed to help penetrate the NAT 4 Click Save to save the changes You might need to reboot the device to apply all the changes GXV3662 SIP Page The GXV3662 has the ability to receive phone calls and make phone calls when an alarm event is triggered through motion detection or alarm input Register the GXV3662 to a SIP server to enable the device to make and receive phone calls To make outgoing phone calls the user needs to configure the Phone List properly Register the GXV3662 to a SIP Server 1 From the GXV3662 home page click on Basic Settings gt SIP 2 Goto SIP Settings Tab General Phone Settings 3 General Phone Settings Hope WIN Registered The field shows the registration Unregister On Reboot m status of the account with the SIP server Unregister On Reboot If its checked the SIP user s registration information will be cleared from the server when the phone reboots 4 Enter the required information E Account Name The field Account Name configures the SIP account pene name Outbound Proxy SIP Server The SIP Servers IP address or Domain name m provided by your service provider Stream Secondary v Outbound Proxy The IP iB address or Domain name of the P E Outbound Proxy Media Gateway aseo v or Session Border Controller local RTP Port 5004 Used for firewall or NAT penetration in different network environments If the system det
33. quipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help Firmware 1 0 1 22 Page 3 of 36 Grandstream Networks Inc 03 2011 GXV3662 IP Camera Contents ACIE IPIE TO O E E E E 5 P ckage BUTS TTC Tm 6 ao E QV suus M H 7 oque bu 7 SQ BU i VC A 7 e QUSS ETT m 7 CXV SOO 2 Inside COMME CONS oeeocetus doses maesen on Ie P eat tOn a ton Oen aaa 8 GXYV 3662 Sample Connection Digerani ss scdecseactivanisncesiaanasieecenssdiataa tania ceased iia ie dnai 10 GA V3002 Key Feature Sidonius oe based o dd tado andi det qu su odd am debi ERARE 10 CX V3506 Lens SDOCUDIC HL OD dctipossr cmt e nies aieea sd ioc eed lita On sca esit aaa daii 11 Minimum Recommended System Requirement llle nennen eene 12 COE CE CRE CV ci 12 Contigurne the GX Y 5662 via Web Brow Ser siicsisovsiascsavcinancarndiredowstanasnnndiandancinedenmibaadevsianisamdiaadue
34. re recorded video will be uploaded Path Test FTP Account Settings Click the Valid DNS server is required for hostname Test button to upload a sample file to make sure that FTP is properly configured Save Test GXV3662 Alarm Event The GXV3662 supports alarm inputs for example infrared detector smoke detector and so on Follow the steps to make Alarm Input work 1 Connect the alarm input equipment to the GXV3662 2 Setup the alarm event time schedule 3 Configure the alarm actions which you would like the GXV3662 to take when the alarm is triggered How Alarm Input and Alarm Output Work Alarm in is the alarm input port users are able to connect sensors such as infrared sensor Firmware 1 0 1 22 Page 26 of 36 Grandstream Networks Inc 1 03 2011 GXV3662 IP Camera PIR smoke sensor or light sensor to it The detectable signal voltage range for alarm in is from 1 8V to 15 V NOTE Please do not connect a device that has a signal voltage that is higher than 15V this will damage the IP camera Internally the Alarm out uses relays as a switch 30VAC 2A users can connect devices such as an alarm siren alert lights or electric strike to this port Under normal circumstances the circuit is open When there is an alarm event the GXV3662 will close the circuit to trigger the alarm Connect Alarm Input Equipment to the GXV3662 Here are two sample connection diagrams Connect the alarm equipment to the GXV3662
35. tem settings on the GXV3662 Current System Time displays the Current System Time current date and time 24h clock Date Time Set the System Time Update via NTP Server Set the System Time the camera will obtain Time Zone GMT Dublin Lisbon London Reykjavik the time from an NTP 5 Update via NTP Server server specify the NTP server s IP address or host name And you can select your time zone from the drop down list or define your own time zone setting NOTE f using a host name for the NTP server a DNS server must be configured under Basic Settings gt Networking Synchronize with Local Computer D Set the Time Manually amp Keep Current Date and Time Synchronize with Local Computer sets the time from the clock on your computer Set the Time Manually this option allows you to manually set the time and date OSD Date Format set the format of the OSD Date Format date on OSD OSD Date Format YYYY MM DD Device Name Setting This Device Name Setting field lets you configure the name Device Name of the GXV3662 which helps Firmware 1 0 1 22 Page l6 of 36 Grandstream Networks Inc 03 2011 GXV3662 IP Camera GSurf and GS NVH to indentify the device when using GS Search to search all the Grandstream network cameras or digital video cameras in the same subnet GXV 3662 CMOS Settings Page Flip E Iris Setting DCAuto Shutter Speed Auto I IR CUT Setting Automatic I IR CUT Sens
36. wing y Save user name and password required to login Privilege The privilege for the user to access the configuration page Allow Anonymous Login If Allow Anonymous Login is set to Yes no user name and password are required to login to the GXV3662 web configuration pages If you login anonymously you will not be able to change any settings GXV3662 Maintenance Page Server Maintenance Restart Click this button to restart the GXV3662 MCN DENEN Restart the device Restore Click this button to perform a Restore the device partial factory reset The IP address will Reset settings except IP address to factory default not be cleared Firmware Upgrade and Provisioning Items Upgrade via This field lets you choose the firmware upgrade method The GXV3662 supports eem HTTP im HTTP HTTPS and TFTP Firmware Server Path 192 168 1 254 Firmware Server Path The IP Firmware Upgrade and Provisioning Automatic Upgrade Interval Minutes 10080 Firmware l 0 1 22 Automatic Upgrade Grandstream Networks Inc 203 2011 id GXV3662 IP Camera address or domain name of the firmware server the location of the firmware files Automatic Upgrade Interval Enter the frequency in minutes in which the HTTP HTTPS TFTP server will be checked for new firmware upgrades or configuration changes Automatic Upgrade The default setting is No Choose Yes to enable automatic HTTP HTTPS TFTP up

Grandstream GXV3662 series user manual

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