JABRA business solutions
Contents
1. Ei STI m et an SER mmi Wm mum UN UN Se Re LIN NEENNHEN Ai _ _ mA BA SOLUTIONS E Jabra SPEAK 410 YOUR POHIABLE UC CONFERENCE ROOM Ideal for one to one and small group conference calls Wideband sound Built in call controls answer end calls adjust volume and mute the microphone Slim and compact delivered with travel case Built in ringer Built in headset port for private calls E A Microsofts Lync QS JABRA SOLUTIONS 31 Jabra GN8210 GREAT SOUND QUALITY DIGITAL ACOUSTIC PROTECTION The first headset amplifier solution using DSP for reducing noise on incoming calls Unsurpassed digital protection against sudden volume peaks Automatically keeps incoming volume at user defined level Works with virtually any desk phone Improved software for better user experience Works with all professional corded Jabra QD headsets Compliant with Noise at Work legislation in EU and AUS TT4 amp G616 Jabra GN8000 ENHANCED SOUND BETTER ACOUSTIC PROTECTION The multi purpose amplifier improves usability and adds safety to your headset AUULESSUHIES Audio enhancers UC enablers remote call control adapters in short everything you need to tailor your headset to your needs Wide range of built in features Connects2. Microsofts Lync TIMI Microsofts Lync Jabra UC VOICE 550 Jabra UC VOICE 150 CLASSIC AND COMFORTABLE ENTRY LEVEL UC HEADSET WITH UC HEADSET OUTSTANDING SOUND CLARITY Designed for light to medium use Designed for light usage Soft leatherette padding on the headband Comfortable leatherette ear cushions Crystal clear wideband sound Soft and comfortable velour ear cushions Crystal clear wideband sound Microphone with a superior noise reduction feature Intuitive call control unit for fast user adoption Plug and play USB connectivity Microphone with a superior noise reduction feature Intuitive call control unit for fast User adoption Plug and play USB connectivity Connects to IP desk phone via USB e PTIMI IN Microsofts Lync Microsofts Lync 28 JABRA SOLUTIONS JABRA SOLUTIONS 29 oOPEAIKEHPHUNES Improve the quality and efficiency of your virtual meetings A Jabra speakerphone is the perfect solution for spontaneous conferencing and collaboration at your desk in small meeting rooms or on the road Lightweight design and integrated cable management ensure easy portability and operation All you need is an internet connection and a laptop with your UC application i 8 0l it S28 088 LUE m ETE e em i c F EE b i TT DI i iu aa
3. Wideband sound Noise canceling microphone Hearing protection with PeakStop technology Inline call controls answer end calls adjust volume and mute the microphone Connects to IP desk phone via USB JABRA SOLUTIONS OPTIMIZED FOR Microsofts Lync Jabra BIZ 1900 SIMPLE TO USE VALUE LINE SOLUTION Optimized for the cost conscious contact center Lightweight sturdy design and professional quality Noise canceling microphone Choice of mono duo versions Leatherette ear cusions Connects to mobile phones with Jabra LINK MOBILE cords Connects to softphones with Jabra LINK 220 280 Jabra BIZ 1900 USB SIMPLE TO USE VALUE LINE USB SOLUTION Optimized for the cost conscious contact center Lightweight sturdy design and professional quality Noise canceling microphone Wideband sound Inline call controls adjust volume and mute the microphone Choice of mono duo versions Leatherette ear cusions Jabra DIAL 520 USB USB HANDSET FOR UNIFIED COMMUNICATIONS Ease the transition to Unified Communications Wideband sound Plug and play usability with leading UC applications Dedicated answer end and mute buttons LCD display showing numbers dialed Small dialpad and slim design for easy portability OPTIMIZED FOR Y Microsofts Lync JABRA SOLUTIONS 27 The Jabra UC VOICE Headsets Are you about to deploy Unified Communicat
4. 187 Frmiumi lim PAGE TOPIC JABRA BACKGROUND THE BENEFITS OF JABRA HEADSETS USER TYPES UNIFIED COMMUNICATIONS Q3 OFFICE SOLUTIONS CONTACT CENTER SOLUTIONS Q CHOOSE THE RIGHT HEADSET PAGE TOPIC 14 HEADSET COMPARISON GUIDE SAVE TIME AND MONEY WIRELESS HEADSETS CORDED HEADSETS f SPEAKERPHONES ACCESSORIES 42 PRODUCT OVERVIEW JABRA SOLUTIONS 3 4 THE BENEFITS OF JABRA HEADSETS Results from a Jabra study of efficiency gains concluded that using a headset 8 out of 10 employees have experienced increased productivity by replacing their handset with a Jabra headset This is an important finding as increased employee productivity can mean an increase in profits Better working processes and increased personal comfort provide improved customer relations and better employee satisfaction Other findings from the study include 1 IMPROVED ERGONOMICS Using a headset eliminates the strain caused by cradling a handset between the shoulder and ear and makes talking on the phone more comfortable With 57 of employees surveyed complaining of back neck or shoulder problems at work Jabra headsets could obviously make a real difference Designed for all day wear they guarantee comfort even for those in phone intensive roles Jabra Efficiency Study 2008 Percentage Work more Better More More fun No effectively ergonomics flexibility at work
5. Supersoft ear cushions and choice of 3 wearing styles USB toggle wheel and programmable softbuttons 3 year warranty Bluetooth connection for mobile phone Supersoft ear cushions 3 year warranty Connects to mobile phones with Jabra LINK MOBILE cords Connects to softphones with Jabra LINK 220 280 eae Connects to IP desk phone via USB m Y Y 24 JABRA SOLUTIONS JABRA SOLUTIONS 25 26 Jabra GN2100 ULTRALIGHT DESIGN UNSURPASSED QUALITY Ultra lightweight award winning design Choice of boom arms and noise canceling microphones for optimum voice quality Hearing protection with PeakStop technology Four wearing styles for individual all day comfort Choice of mono duo versions plus wide range of accessories Connects to mobile phones with Jabra LINK MOBILE cords Connects to softphones with Jabra LINK 220 280 E i Gt Jabra GN2000 DESIGNED TO PERFORM BUILT TO LAST Robust design for day after day durability Choice of noise cancelling or omni directional microphone Choice of flex boom arm or SoundTube Hearing protection with PeakStop technology Large ear cushions for extra comfort Optimized for contact center use Connects to mobile phones with Jabra LINK MOBILE cords Connects to softphones with Jabra LINK 220 280 E i mm Jabra GN2000 USB DESIGNED TO PERFORM BUILT TO LAST Robust design for day after day durability
6. Jabra GN8125 Series and Jabra PRO 920 Works with the following Jabra wireless office headsets Jabra PRO 8400 Series Jabra GO 6470 Jabra GN9350e Jabra GN8330e Requires 2 5mm to RJ 9 adapter available from Polycom Jabra GN8120 EHS Jabra GN9125 Series and Jabra PRO 920 Versions that support DHSG EHS mode Versions that support DHSG EHS mode FOR SHORETEL PHONES EHS adapter enabling the essential ring tone signaling for the existing hook switch solution for Shoretel IP phones Jabra LINK 14201 1 9 1 4201 20 Enables users to hear ring tones answer and end calls adjust volume and mute the call from the Jabra wireless headset up to 150 meters away from their desk wireless range depending on headset selected JA B H E H S A DA PTE H 5 Compatible with the following Shoretel phones IP 565g IP 560g IP 560 IP 265 IP 230 IP 230g and IP 212k FOR AVAYA PHO N ES Works with the following Jabra wireless office headsets Jabra PRO 8400 Series Jabra GO 6470 Jabra GN9350e Jabra GN8330e Jabra 9120 GN9125 Series and Jabra PRO 920 EHS adapters enabling Electronic Hook Switch control EHS for a wide range of Avaya phones FOR TOSHIBA PHONES Enables users to hear ring tones answer and end calls adjust volume and mute the call from the Jabra wireless headset up to 150 meters away from their desk wireless range depending on headset selected EHS adapter enabling the essential ring tone signal
7. For latest update visit www jabra com Jabra GN1000 GREATER CONVENIENCE ENABLES TRUE WIRELESS FREEDOM True wireless headset freedom for telephone systems not providing electronic hook switch functionality Remote answer end of call capability Enables users to hear ring tones answer and end calls adjust volume and mute the call from the Jabra wireless headset up to 150 meters away from their desk wireless range depending on headset selected Special magnetic field technology prevents false call problems Works with virtually any desk phone Works with the following Jabra wireless headsets Jabra PRO 9400 Series Jabra GO 6470 Jabra GN9350e Jabra GN9330e Jabra N8120 Jabra GN9125 Series and Jabra PRO 920 Jabra LINK 14201 09 JABRA EHS ADAPTER FOR ALCATEL PHONES EHS adapter enabling Electronic Hook Switch control EHS for Alcatel 8 series IP and 9 series UA phones Enables users to hear ring tones answer and end calls adjust volume and mute the call from the Jabra wireless headset up to 150 meters away from their desk wireless range depending on headset selected Plug and play solution no mechanical device needed Compatible with the following Alcatel phones Alcatel 8 series IP IP Touch 4028 4038 and 4068 9 series UA 4029 and 4039 Works with the following Jabra wireless office headsets Jabra PRO 8400 Series Jabra GO 6470 Jabra GN9350e Jabra 6N9330e Jabra GN9120
8. office than on the road You need to work around the OFFICE CENTRIC MOBILE CENTRIC You spend more time in the You spend more time on the road than in the office You need to be able to work anywhere to perform STEP 2 WHAT DEVICE DO YOU NEED TO CONNECT WITH To ensure that your headset solution is compatible with your phone system please consider your connectivity needs If unsure please contact your Jabra reseller for advice TRADITIONAL DESK TELEPHONE CONNECTION TO A TELEPHONE LANDLINE TRADITIONAL DESK TELEPHONE The headset can be connected to the telephone in several different ways MOBILE TELEPHONE CONNECTION TO A MOBILE PHONE Bluetooth headsets can be linked to a Bluetooth compatible mobile phone by wireless connection enabling the user to take and finish calls directly on the headset Corded headsets can be connected via a Jabra LINK MOBILE cord PC VIA USB CONNECTION A PC VIA USB Headsets and USB enablers equipped witha USB plug can be connected to a PC very easily SEVERAL DEVICES SIMULTANEOUS CONNECTION TO SEVERAL DEVICES Multiuse headsets can be connected to several different telephones simultaneously enabling the user for example to accept calls to the landline and the mobile STEP 3 DOES YOUR TELEPHONE DEVICE OFFER WIDEBAND If your device offers wideband audio we recommend y
9. touch screen PC Call Manager or keyboard shortcut Dial pad for mobile phones and softphones Easy installation with SmartSetup wizard Wideband sound for desk phone and soft phone Noise canceling microphone and Digital Signal Processing Full hearing protection with Jabra SafeTone Up to 150 meters wireless range Up to 10 hours talk time Conference supervisor mode for up to 4 headsets Choice of 3 wearing styles to suit individual users neckband as accessory Future proof investment free product upgrades via Jabra PC Suite Choice of mono duo versions o AQ 99 1 1 5 Compatible POLYCOM OPTIMIZED FOR Microsofts Lync Jabra PRO 9450 STAY IN TOUCH AROUND THE OFFICE Dual connectivity desk and softphone Simple headset base display with touch buttons for easy call handling 4 way Call handling via headset touch pad PC Call Manager or keyboard shortcut Get started in minutes with the Interactive Setup wizard Built in ringer in headset base Fewer misunderstandings thanks to wideband sound DSP and noise canceling microphone Conference supervisor mode for up to 4 headsets Choice of 3 wearing styles to suit individual users neckband as accessory Easy installation and upgrades Future proof investment with free software upgrades via Jabra PC Suite Up to 150 meters wireless range Up to 10 hours talk time JABRA SOLUTIONS ajiaji
10. EHS Jabra GN9125 Series and Jabra PRO 920 Versions that support MSH EHS mode Jabra LINK 14201 10 JABRA EHS ADAPTER DHSG CORD SOLUTION EHS adapter enabling Electronic Hook Switch control EHS for a wide range of desk phones models from Aastra Agfeo Auerswald Funkwerk Innovaphone Siemens Snom Swyk Deutche Telecom Tiptel and Ipitomy Enables users to hear ring tones answer and end calls adjust volume and mute the call from the Jabra wireless headset up to 150 meters away from their desk wireless range depending on headset selected Plug and play solution no mechanical device needed Works with the following Jabra wireless office headsets Jabra PRO 8400 Series Jabra GO 6470 Jabra GN9350e Jabra GN9330e Jabra GN9120 EHS Jabra GN9125 Series and Jabra PRO 920 Versions that support DHSG EHS mode JABRA SOLUTIONS 37 For latest update visit www jabra com For latest update visit www jabra com Jabra LINK 14201 16 Jabra LINK 14201 20 JABRA EHS ADAPTER JABRA EHS ADAPTER FOR CISCO UNIFIED IP PHONES EHS adapter enabling Electronic Hook Switch control EHS for Cisco Unified IP phones Enables users to hear ring tones answer and end calls adjust volume and mute the call from the Jabra wireless headset up to 150 meters away from their desk wireless range depending on headset selected Plug and play solution no mechanical device needed Compatible with the following Cis
11. combination of technologies in any location simultaneously Comfort clear sound complete including desk phone softphone and mobile phone to increase call control and the ability to conference via the headset make their efficiency More and more companies are migrating to UC people s jobs easier more productive and more enjoyable PRODUCT OVERVIEW HEADSET DESK MOBILE HEADSET DESK PC MOBILE PHONE PHONE PHONE PHONE Jabra GN2000 E Jabra PRO 9470 Jabra BIZ 2400 USB 20 Jabra PRO 9460 Duo pe fe 2 2 C1 2 C c 0 eee n pem m mem om pm mE m o sme pee pm p 23 Jabra PRO 920 Connects to mobile phones with Jabra LINK MOBILE cords Connects to softphones with Jabra LINK 220 280 23 Jabra GO 660 Hi Connects to mobile phones via Bluetooth 24 Jabra BIZ 2400 e A Connects to IP desk phone via USB 08 JABRA SOLUTIONS SOLUTIONS 9 CONTACT CENTER SOLUTIONS SATISFY MORE CUSTOMERS WORK SMARTER Jabra headsets are designed to fit the unique needs of contact Traditionally contact center agents have been using corded centers that want to meet their customers where they are online headsets Now using wireless headsets contact center workers or on the phone using the latest acoustic and communications Can move freely around the workplace enabling them to be more __ t
12. easily to your telephone Compatible suitable for use with almost any type of telephone Variant for use with both traditional telephony and PC based IP telephony Jabra GN8050 Works with all professional corded Jabra DD headsets l m 32 JABRA SOLUTIONS JABRA SOLUTIONS 33 34 JABRA MOBILE ULTIMATE SOUND AND CALL COMFORT Designed for all day use in offices and contact centers corded OD Jabra LINK MOBILE is a series of connection cords that allow you to use your mobile phone together with a professional corded Quick Disconnect OD Jabra headset from GN Netcom The cords offer simple plug and play connectivity There is no need for pairing like with a Bluetooth device Just plug the cord into your mobile phone and you are ready to talk Jabra LINK MOBILE cords feature in line control buttons to answer end calls The cords connect to virtually all professional corded Jabra headsets with a QD interface including Jabra BIZ 1900 Jabra GN2000 and Jabra BIZ 2400 Jabra headsets offer the ultimate in audio performance comfort and durability Moreover you will benefit from PeakStop hearing protection and unrivalled ultra noise canceling technology In fact corded OD Jabra headsets combat background noise so effectively that you can do a mobile phone call from a busy hotel lobby and sound like you are in a quiet office COMPATIBLE WITH LEADING BRANDS OF MOBILE PHONES Jabra LINK MOBILE cords are availa
13. time 250 hours stand by Automatic volume control secures crystal clear sound in noisy environments Including plug and play Jabra LINK 320 USB Bluetooth adapter for PC connectivity and Jabra PC Suite Compact size and all day comfort with Ultimate fit Eargel ES A L1 11 JABRA SOLUTIONS 23 CORDED HEADSETS Jabra corded headsets provide the very best frequency response Enjoy superb call clarity when you are on the phone And get more out of your PC applications when you re not With our wide selection of wearing styles and microphone technologies you can be both comfortable and productive when working hands free Jabra BIZ 2400 USB THE ULTIMATE CORDED USER EXPERIENCE Hi fi audio quality audio with Neodymium speakers Jabra BIZ 2400 Series THE ULTIMATE CORDED USER EXPERIENCE Superior audio with Neodymium speakers Gold contacts for crystal clear voice transmission Gold contacts for crystal clear voice transmission Noise canceling microphone Noise canceling microphone Hearing protection with PeakStop technology Full hearing protection with Jabra SafeTone Break proof boom with 360 degree plus rotation Break proof boom with 360 degree plus rotation Surgical steel details for maximum strength Surgical steel details for maximum strength Kevlar reinforced cord for maximum strength Kevlar reinforced cord for maximum strength Clothing clip with ID tag Clothing clip with ID tag
14. 150m 400ft away from their desk wireless range depending on headset selected Works with the Nortel Avaya 1100 Series IP Phones with USB headset port Works with the following Jabra wireless office headsets Jabra PRO 9400 Series Jabra GO 6470 Jabra GN8350 Jabra GN9350e Jabra GN9330e and Jabra PRO 920 New PRODUCT 40 JABRA SOLUTIONS For latest update visit www jabra com Jabra LINK 180 OWITCH TO UNIFIED COMMUNICATIONS Switch seamlessly between desk and softphone using the same headset Manual switch for simple hassle free operation Compatible with all leading brands of desk and softphones Enables use of Jabra OD headsets with PC based softphones Jabra LINK 280 USB Adapter FUTURE PROOF SOFTPHONE AND BLUETOOTH ADAPTER WITH INLINE CALL CONTROLS Switch seamlessly between PC based IP telephony and mobile phone calls Inline call controls answer end calls adjust volume and mute the microphone Programmable softbuttons for individual preference Enhanced sound and noise filtering with DSP technology Safeguards your hearing and helps comply with the strict Noise at work legislation through Jabra PC Suite Connects to all Jabra corded QD headsets Bluetooth connection to mobile phone Jabra LINK 220 USB Adapter FUTURE PROOF SOFTPHONE ADAPTER FOR CORDED HEADSETS Plug and play with no software to install Enhanced sound and noise filtering with DSP techn
15. 3 23 25 OVERVIEW HEADSET DESK PC MOBILE PHONE PHONE Jabra PRO 9470 Hi Jabra PRO 9460 Duo Jabra PRO 8450 Jabra GO 6470 Jabra GO 6430 Jabra PRO 830 Jabra GO 660 Jabra BIZ 2400 USB HEADSET DESK PC MOBILE PHONE PHONE 26 Jabra GN2000 USB 27 Jabra DIAL 520 USB 28 Jabra UC VOICE 550 29 Jabra UC VOICE 250 28 Jabra UC VOICE 750 29 Jabra UC VOICE 150 30 Jabra SPEAK 410 Connects to mobile phones via Bluetooth Connects to IP desk phone via USB JABRA SOLUTIONS 7 8 OFFICE S5ULU LIONS MOBILITY WORK WHERE YOU WANT platforms taking advantage of the ability to streamline True productivity comes from real mobility More and more office communication via applications such as voice email video professionals spend time away from their desk In a typical day conferencing etc Jabra is in the forefront of this development that could mean hot desking going to and from meetings asking with a complete portfolio of multiuse headsets ready for the colleagues for information or even working from home using a UC UC future platform or VPN All this sets high demands on the equipment they use NEEDS MEET TRENDS A single compatible multiuse headset provides office To stay on top of an ever growing flow of information professionals the means to work from all their phone systems today s office professionals use a
16. CISCO Compatible LYCOM PO ARENA Partner Gold OPTIMIZED FOR Microsofts Lync Jabra GO 6470 STAY IN TOUCH WHEREVER YOU GO User friendly touch screen for easy call control Triple connectivity desk phone softphone and mobile phone 4 way Call handling via headset touch screen PC Call Manager or keyboard shortcut Dial pad for mobile phones and softphones Easy installation with SmartSetup wizard Wideband sound for softphones Dual microphone Noise Blackout and Digital Signal Processing Full hearing protection with Jabra SafeTone Up to 100 meters wireless Bluetooth range 25 m for mobile phone Up to 6 hours talk time Conference supervisor mode for up to 4 headsets Future proof investment free product upgrades via Jabra PC Suite Choice of 3 wearing styles to suit individual users neckband as accessory 3 Aan TIPP 5 Compatible OPTIMIZED FOR nec Jabra GO 6430 STAY IN TOUCH WHEREVER YOU GO Dual connectivity softphone and mobile phone Easy installation with SmartSetup wizard 3 way Call handling via headset PC Call Manager or keyboard shortcut Wideband sound for softphone Dual microphone Noise Blackout and Digital Signal Processing Full hearing protection with Jabra SafeTone Up to 100 meters wireless Bluetooth range 25 m for mobile phone Up to 6 hours talk time Touch sensor volume mute control USB Bluetooth adapt
17. Cisco Unified IP phones 78426 79456 7962G 7965G and 7975G Works with the following Jabra wireless office headsets Jabra PRO 9400 Series Jabra GO 6470 and Jabra PRO 920 Jabra LINK 14201 30 JABRA EHS ADAPTER FOR CISCO Enables users to hear ring tones answer and end calls adjust volume and mute the call from the Jabra wireless headset up to 150m 400ft away from their desk wireless range depending on headset selected Works with the Cisco Unified IP Phone 8900 and 9900 series with USB headset port Works with the following Jabra wireless office headsets Jabra PRO 9400 Series Jabra GO 6470 Jabra GN8350 Jabra GN9350e Jabra GN9330e and Jabra PRO 920 PRODUCT Jabra LINK 14201 31 JABRA EHS ADAPTER FOR NEC Enables users to hear ring tones answer and end calls adjust volume mute and reject calls and redial All from their Jabra wireless headset up to 150m 400ft away from their desk wireless range depending on headset selected Works with the NEC DT730 IP Phones Works with the following Jabra wireless office headsets Jabra PRO 9400 Series Jabra GO 6470 and Jabra PRO 920 Download the latest firmware from www jabra com PCsuite to ensure the headset is using the Jabra ID standard PRODUCT Jabra LINK 14201 32 JABRA EHS ADAPTER FOR NORTEL AVAYA Enables users to hear ring tones answer and end calls adjust volume and mute the call from the Jabra wireless headset up to
18. ability saves you replace ment costs and time lost on repairs SOUND CLARITY Jabra headsets incorporate the finest in acoustic technology which ensures consistent sound clarity All headsets feature PeakStop technology in order to protect the user against sudden harmful high peaks A noise canceling microphone ensures that others can hear you clearly SECURITY All Jabra wireless office headsets encrypt the signal between the headset and base digitally This guarantees confidentiality so you can talk freely safe in the knowledge that the only people listening are the ones you ve called zi Mobile warriors professionals who spend more MOBILE CENTRIC time on the road than in the office They need to be able to work anywhere to perform Uses the headset in the office as well as outside of the office primary phone is the mobile phone Headsets need to comply with the requirements of the advanced mobile user in terms of mobility usability and design JABRA SOLUTIONS UNIFIED COMMUNICATIONS UNIFIED COMMUNICATIONS IN BRIEF Unified Communications UC integrates multiple collaborative ap plications such as telephony audio and video conferencing email and instant messaging under a common user interface By adding a presence indicator and click to call colleagues always know when and how you can be contacted The end result is an increase in workplace productivity and a reduction in telephony c
19. advantages Respondents were allowed to provide more than one answer JABRA USER TYPES Professionals have different communication needs depending on their situations Some people are based solely at their desks others move throughout the office while some employees need the freedom to work wherever they want What s common for all these people is the need for a solution that is tailored to their specific needs a solution that increases their productivity while provid ing optimal performance and comfort To match the right headset to the right user it s important to assess the needs and working behavior of the individual At Jabra we have headsets for virtually every type of work style industry profession and office environ ment And to make it easier to choose the right headset we have defined 3 main user types that help narrow the range of relevant headsets JABRA SOLUTIONS E DESK CENTRIC Desk centric workers office professionals and contact center workers who spend most of their time in the office at their desk on the phone Uses desk phone and or PC softphone Headsets need to comply with the requirements of the traditional office user in terms of audio quality usability and wearing comfort 2 MORE HANDS FREE WORKING Working hands free is not only liberating for the employee but it helps improve the company s bottom line too While the user is taking a call via a headset they have both hands free to do o
20. ble for a wide range of mobile phone and smartphone brands including Blackberry HTC iPhone Nokia Samsung Siemens and Sony Ericsson Consult your Jabra sales manager or distributor for the right solution CONNECT YOUR HEADSET AND MOBILE PHONE WITH A JABRA LINK MOBILE CORD 1 Connect to Jabra headset 2 Connect to mobile phone JABRA SOLUTIONS JABRA SOLUTIONS 35 AMPLIFIERS Jabra GN1200 SIMPLE CONNECTIVITY GREATER CONVENIENCE Works with most desk phones including IP hard phones Connects to all Jabra corded OD headsets Microphone amplification to boost transmit levels when connecting to low transmit volume phone systems Simple slide adjustment for easy setup Choice of straight or coiled cord Jabra GN1216 SIMPLE CONNECTIVITY MORE FREEDOM OF CHOICE Simple connectivity to Avaya one X Deskphone 9600 and 1600 Series Connects to all Jabra corded OD headsets Microphone volume setting to ensure proper compatibility Choice of straight or coiled cord Jabra GN1221 SIMPLE CONNECTIVITY CONVENIENT NOISE AT WORK COMPLIANCE Safeguards your hearing and helps comply with the EU Noise at work legislation Works with most desk phones including IP hard phones Supports wideband audio Microphone amplification when required Simple 8 position slide adjustment means no need for a User manual QDto RJ9 variant only 36 JABRA SOLUTIONS PRODUCT
21. ccuracy with dual earpieces JABRA SOLUTIONS Jabra PRO 930 ENTRY LEVEL UC HEADSET WIRELESS COMMUNICATION STARTS HERE Up to 120 meters wireless range Flexible range settings to address density issues Intuitive call control buttons on headset Built in ringer on base unit Superior audio Wideband sound Noise canceling microphone Jabra SafeTone and Digital Signal Processing technology DSP Lightweight design and comfortable ear cushions Energy optimized Conference supervisor mode for up to 4 headsets Zz mI DE i OPTIMIZED FOR CISCO Microsoft Lync Jabra PRO 920 ENTRY LEVEL HEADSET FOR DESK PHONE WIRELESS COMMUNICATION STARTS HERE Up to 120 meters wireless range Flexible range settings to address density issues Intuitive call control buttons on headset Assisting voice prompts when setting up Superior audio Noise canceling microphone Jabra SafeTone and Digital Signal Processing technology DSP Lightweight design and comfortable ear cushions Energy optimized Conference supervisor mode for up to 4 headsets OpenStage Ready al tal 0 CISCO SIEMENS S b Jabra GO 660 NOISE BLACKOUT AND CRYSTAL CLEAR SOUND Dual connectivity softphone and mobile phone Dual microphone Noise Blackout and Digital Signal Processing Up to 10 meters range between USB Bluetooth adapter and headset Up to 5 5 hours talk
22. co Unified IP phones 79426 79456 79626 79656 and 79756 These phones have the Cisco HHC Headset Hookswitch Control interface for Jabra wireless office headsets Works with the following Jabra wireless office headsets Jabra 9350 Jabra GN9330e Jabra GN8120 EHS and Jabra GN9125 Series Versions that support DHSG EHS mode E Jabra LINK 14201 17 JABRA EHS ADAPTER FOR POLYCOM PHONES EHS adapter enabling Electronic Hook Switch control EHS for Polycom SoundPoint IP phones Enables users to hear ring tones answer and end calls adjust volume and mute the call from the Jabra wireless headset up to 150 meters away from their desk wireless range depending on headset selected FOR ALCATEL PHON ES Plug and play solution no mechanical device needed Compatible with the following Polycom SoundPoint IP phones 320 330 EHS adapter enabling Electronic Hook Switch control EHS for Alcatel IP touch Extended Edition phones 430 550 560 and 650 Works with the following Jabra wireless office headsets Enables users to hear ring tones answer and end calls adjust volume and mute the call from the Jabra wireless headset up to 150 meters away from their desk wireless range depending on headset selected Jabra PRO 9400 Series Jabra GO 6470 Jabra GN9350e Jabra GN9330e Compatible with the following Alcatel phones Alcatel IP Touch Extended Edition phones 4028 EE 4038 EE and 4068 EE Jabra GN9120 EHS
23. echnology productive and increasing their call rate Jabra provides a complete range of corded and wireless headsets that meet all professional Comfortable hygienic and easy to use Jabra headsets have demands plug and play capabilities wideband sound and noise reducing technology that increase the number and quality of calls and improve customer communication and service PRODUCT OVERVIEW PAGE HEADSET DESK PC MOBILE HEADSET MOBILE PHONE ECCCHENEN eem e u EINEN EN mm NE EN PHONE PHONE 19 Jabra PRO 9465 Duo 20 Jabra PRO 9460 20 Jabra PRO 9460 Duo 20 Jabra BIZ 1900 USB Connects to mobile phones with Jabra LINK MOBILE cords A 11 T Connects to softphones with Jabra LINK 220 280 Connects to mobile phones via Bluetooth Jabra BIZ 2400 USB B Connects to IP desk phone via USB I J dd Hi HINH 11 SOLUTIONS 11 12 CHOOSE HE HIGHT HEADSET To get the most from your headset investment it s important to consider the individual requirements of potential users Different people within the same company often have different needs and therefore require different headsets The choice depends ona variety of factors such as the amount of time spent on the phone the kind of job you do whether or not the office is open plan or private and which type of phone you re usi
24. er and travel charger included Choice of 3 wearing styles to suit individual users neckband as accessory ES A EI EZ cisco Compatible OPTIMIZED FOR W POLYCOM Microsofts Lync Lync JABRA SOLUTIONS 27 ee Jabra GN9120 Midi AWARD WINNING DESIGN EXCEPTIONAL WIRELESS RANGE Award winning design Up to 150 meters wireless range Up to 12 hours talk time Hearing protection with PeakStop technology Conference supervisor mode for up to 4 headsets Choice of 2 wearing styles for greater comfort Jabra GN9120 Flex OUTSTANDING CLARITY EXCEPTIONAL WIRELESS RANGE Noise canceling microphone Up to 150 meters wireless range Up to 12 hours talk time Hearing protection with PeakStop technology Conference supervisor mode for up to 4 headsets Choice of 2 wearing styles for greater comfort Jabra GN9120 Micro ol YLISH DESION EXCEPTIONAL WIRELESS RANGE Award winning design Up to 150 meters wireless range Up to 12 hours talk time Hearing protection with PeakStop technology Conference supervisor mode for up to 4 headsets Choice of 2 wearing styles for greater comfort Jabra GN9120 Duo TWICE THE CLARITY EXCEPTIONAL WIRELESS RANGE Noise canceling microphone Up to 150 meters wireless range Up to 12 hours talk time Hearing protection with PeakStop technology Conference supervisor mode for up to 4 headsets Great listening a
25. guide is based on the best efforts of GN Netcom to include all necessary available and appropriate information at the time of its creation Any advice contained in this guide is of a general nature only and should be independently verified before purchase or other action GN Netcom is not responsible for any claims arising from errors or out of date information contained within this guide V04_1112 The information contained in this ABOUT GN NETCOM Through its Jabra brand GN Netcom is a world leader in innovative headset solutions With employees and sales offices around the world GN Netcom develops and markets a broad range of headsets and in car speakerphones for mobile users and both wireless and corded headsets as well as speakerphones and other devices for contact center and office based users On December 31 2010 GN Netcom employed around 850 employees For further company information please visit jabra com A BRAND BY GN Netcom JABRA IS A REGISTERED TRADEMARK OF GN NETCOM A S WWW JABRA COM Bluetooth THE BLUETOOTH WORD MARK AND LOGOS ARE OWNED BY THE BLUETOOTH SIG INC AND ANY USE OF SUCH MARKS BY GN NETCOM A S IS UNDER LICENSE DESIGN AND SPECIFICATIONS SUBJECT TO CHANGE WITHOUT NOTICE JABRA BUSINESS SOLUTIONS 2012 2 JABRA BACKGROUND JABRA BUSINESS SOLUTIONS Jabra headsets combine the latest design and technology to give you superb quality and comfort Whether your priority is optimal sound for a c
26. harges and travel expenses ADVANTAGES TO USERS UC gives users the potential to communicate freely with the same pool of data phone numbers email addresses etc through a UC client or end point Applications can be integrated into a single in terface including fixed and mobile voice e mail messaging video and IP telephony A presence indicator connected to applications such as your calendar email and collaboration applications gives real time updates on your status and availability to colleagues and vice versa JABRA SOLUTIONS The combination of a common interface and greatly improved sound quality enabled by wideband sound in the UC application and accessed via the user s Jabra wideband headset increases the User s sense of proximity regardless of location This makes work ing at a distance easy and promotes cooperation between virtual teams effectively reducing the need to travel HEADSETS AS PART OF A UC SYSTEM Audio end points i e headsets play a central role in the UC enabled world Jabra audio endpoints provide a high quality consistent audio experience with true wideband sound They have been tried and tested to work with leading UC and VoIP platforms ensuring an intuitive user experience for customers As office audio evolves to include voice audio web and video conferencing Jabra aims to deliver solutions that are easy to set up manage and use PRODUCT 18 18 20 20 20 21 21 2
27. ing for the existing hook switch solution for Toshiba phones Enables users to hear ring tones answer and end calls adjust volume and mute the call from the Jabra wireless headset up to Works with the following Jabra wireless office headsets Jabra PRO 8400 Series Jabra GO 8470 Jabra GN9350e Jabra GN9330e Jabra GN8120 EHS Jabra GN9125 Series and Jabra PRO 820 See Jabra compatibility overview or consult your Jabra sales manager 150 meters away from their desk wireless range depending on headset selected Compatible with the following Toshiba phones DP5022 SD DP5022 SDM 0 5032 50 DP5122 SD DP5130 FSDL DP5130 SDL DP5132 SD IP5022 SD IP5122 5D IP5122 SDC IP5131 SDL and IP5132 SD Works with the following Jabra wireless office headsets Jabra PRO 8400 Series Jabra GO 6470 Jabra GN9350e Jabra GN8330e or distributor for the right solution Jabra GN98120 Jabra GN9125 Series and Jabra PRO 920 Versions that support DHSG EHS mode 38 JABRA SOLUTIONS JABRA SOLUTIONS dg For latest update visit www jabra com Jabra LINK 14201 22 JABRA EHS ADAPTER FOR CISCO UNIFIED IP PHONES EHS Adapter enabling Electronic Hook Switch control EHS for Cisco Unified IP phones Enables users to hear ring tones answer and end calls adjust volume and mute the call from the Jabra wireless headset up to 150 meters away from their desk wireless range depending on headset selected Compatible with the following
28. ions B H E N H B 2 z GA LY z 8 The Jabra UC VOICE headsets are essential successful implementation of UC voice technology They are designed to make it easy for you to deploy y N z F B C 8 MI M y N CATI N Unified Communications and easy for first time users of UC voice applications to get started The B H 8 Y M F N TS Jabra UC VOICE headsets are targeted at companies looking for cost effective quality solutions for large scale rollout In other words it is a small investment that will bring fast returns right from the start Jabra UC VOICE 750 STYLISH AND LIGHTWEIGHT UC HEADSET Lightweight design for maximum comfort all day long Ultra soft and comfortable leatherette ear cushions Comes in both light and dark colors Jabra UC VOICE 250 DISCREET AND PORTABLE UC HEADSET Designed for light to medium use Lightweight and portable design Discreet behind the ear wearing style Portable design comes with foldable speakers and travel case Crystal clear wideband sound Crystal clear wideband sound Microphone with a noise reduction feature Excellent Hi Fi sound for music Intuitive call control unit for fast user adoption Microphone with a superior noise reduction feature Plug and play USB connectivity Intuitive call control unit for fast User adoption Plug and play USB connectivity Available O2 2012 Connects to IP desk phone via USB
29. nd available 14 JABRA SOLUTIONS JABRA SOLUTIONS 15 16 JABRA SO LUT IONS y eC JABRA SOLUTIONS 17 18 Jabra PRO 9470 STAY IN TOUCH AROUND THE OFFICE User friendly touch screen for easy call control Triple connectivity desk phone softphone and mobile phone 4 way Call handling via headset touch screen PC Call Manager or keyboard shortcut Dial pad for mobile phones and softphones Easy installation with SmartSetup wizard Wideband sound for desk and softphones Dual microphone Noise Blackout and Digital Signal Processing Full hearing protection with Jabra SafeTone Up to 150 meters wireless range Up to 9 hours talk time Conference supervisor mode for up to 4 headsets Future proof investment free product upgrades via Jabra PC Suite Choice of 3 wearing styles for greater comfort ES oA EZ JABRA SOLUTIONS OpenStage Ready SIEMENS 5 Compatible We POLYCOM OPTIMIZED FOR Microsofts Lync WIRELESS HEADSETS Many business people are spending less and less time at their desks The demands of a successful business require employees to interact and cooperate with different departments and teams and this often involves moving around Wireless capabilities provide availability and freedom of movement Now you can stay in control of your communications without being chained to your desk Jabra wireless headsets consistently deliver high quali
30. ng Follow the five simple steps listed at the right to find the best solution for yourself and your business BETTER SOUND Sound and customer service go hand in hand You need to hear what s being said and they need to hear you But if your conversation is constantly interrupted by Could you repeat that please satisfaction can quickly give way to frustration NOISE CANCELING TECHNOLOGIES Unwanted background noise when you are speaking in a noisy environment a contact center for example or outdoors on a windy day is always a problem Therefore Jabra has developed Noise Blackout Using a sophisticated digital signal processing algorithm our headsets separate sound coming from two differ ent built in microphones This lets them distinguish sounds coming from two different directions your mouth and everything else and cancel the sounds that are not relevant JABRA SOLUTIONS NARROWBAND WIDEBAND SOUND Traditional landline telephony is limited to 300 3 400 Hz But with the advent of softphone applications the frequency range is dramatically increased That s why Jabra offers full wideband units that go from 150 6 800 Hz And if you want to use other PC applications when you re not speaking to someone we can even provide true hi fi receivers featuring frequency response from 80 15 000 Hz STEP 1 WHICH TYPE OF USER ARE YOU You spend most time in the office at the desk on the phone office to perform
31. noisier open office environments Ultra noise canceling microphone Ideal for use in very noisy envi ronments where background noise can interfere with your calls and if colleagues are seated close to each other QUIET Traditional single office environment with low to no background noise MODERATELY NOISY Shared office or open office environment where background noise is present we NOISY Very noisy environments such as customer service or contact centers where background noise often interferes with your calls JABRA SOLUTIONS SAVE TIME AND MONEY H FADSE T WITH A JABRA HEADSET C 8 iM 8 N BOOST PRODUCTIVITY GAIN 7 5 MINUTES PER HOUR When your employees start using a headset your company will Combining the findings of four separate studies we calculated the experience an immediate productivity boost That s because with average amount of time saved when using a wireless headset a headset multi tasking is suddenly not only possible but easy Once rounded down to compensate for any inaccuracies the result and comfortable too Overall employee satisfaction increases in came to 7 5 minutes saved per hour spent on the phone In reality proportion to comfort Your employees save time your company the impact could be even greater For details on the four studies saves money and before long the headset solution has paid for go to www jabra com roi and download our ROI Backgr
32. ology Safeguards your hearing and helps comply with the strict Noise at work legislation through Jabra PC Suite Connects to all Jabra corded OD headsets JABRA SOLUTIONS 41 JABRA WIRELESS HEADSET SOLUTIONS Jabra PRO 9470 Jabra PRO 9450 Jabra GO 6470 i Jabra GN9120 Midi Jab Jabra GO 660 42 PRODUCT OVERVIEW JABRA CORDED HEADSET SOLUTIONS ESSE SE EHS CORDS ADAPTERS AND LINKS 24 Jabra BIZ 2400 25 Jabra BIZ 2400 USB X oc 26 Jabra GN2000 ww o Jabra LINK 280 Jabra LINK 220 PRODUCT OVERVIEW 43
33. ontact center clear wireless calls at work or quality audio in video conferencing you re sure to find a high performing innovative Jabra solution that meets your needs BROUGHT TO YOU BY JABRA Jabra is a brand by GN Netcom one of the world s leading and fastest growing suppliers of hands free communications solutions Building on its long tradition of innovation Jabra devel ops manufactures and markets a broad range of wireless headsets for mobile users and wireless and corded headsets for contact centers and office based users ENHANCING THE USER EXPERIENCE Our development focus continues to be enhancing the user experience As a result we have delivered several groundbreaking innovations in recent years For example the first ever headset with a touch screen base was launched in 2009 making set up and call handling simpler and more intuitive than ever Our pioneering sound technologies such as Noise Blackout and noise canceling microphones ensure that users enjoy the highest quality communi cation even in noisy environments JABRA AND UNIFIED COMMUNICATIONS UC solutions make it possible for companies to reduce IT telephony and travel costs They enhance productivity and stream line Communications for the end user Enabling a common commu nications interface UC solutions also support green initiatives such as working from home and remote cooperation between virtual teams Jabra makes significant investments in the de
34. ou choose our UC ready corded or wireless solutions with wideband support UC SPECIFICATIONS COMPLIANCE WITH UC SPECIFICATIONS Wireless models offer wideband audio and are equipped with a USB plug most models offer special functions available via the UC provider Corded models with wideband available STEP 4 DO YOU NEED A WIRELESS OR CORDED HEADSET CORDED HEADSET SOLUTIONS ARE SUITABLE IF You only ever work at your desk You want the best possible inbound sound quality in one or both ears You want Hi Fi stereo quality WIRELESS HEADSET SOLUTIONS ARE IDEAL IF You want the freedom to work at your desk and move around the office You like to grab a cup of coffee get the paper in the printer or go and consult with a colleague without missing a Call You want a sleek attractive headset design without cords You see the need for multi unit conferencing capability STEPS HOW NOISY IS YOUR WORKPLACE Office environments can be quiet but more often they are not That s why Jabra has developed a range of microphones for profes sional users Which of the descriptions to the right best describes the environment you work in We offer three different business grade microphones to ensure your voice is transmitted clearly no matter what kind of environment you work in Omni directional microphone Ideal for use in most normal office environments Noise canceling microphone Great for use in
35. ounder itself Jabra BIZ 2400 USB Jabra BIZ 2400 Jabra GN2100 Jabra GN2000 Jabra GN2000 USB Jabra BIZ 1900 Jabra BIZ 1900 USB Jabra UC VOICE 750 Jabra UC VOICE 550 Jbara UC VOICE 250 Jabra UC VOICE 150 Jabra DIAL 520 USB Jabra PRO 9470 Jabra PRO 9465 Duo Jabra PRO 9460 Jabra PRO 9460 Duo Jabra PRO 8450 Jabra GO 6470 Jabra GO 6430 Jabra GN9120 Flex Jabra GN9120 Micro Jabra GN9120 Midi Jabra GN9120 Duo Jabra PRO 930 Jabra PRO 920 Jabra GO 660 Jabra SPEAK 410 CATEGORY Headset for desk phone Headset for PC le Headset for mobile phone a Solutions with wideband Ielelele le jeleleleleleleljeleljelele MOBILITY Corded Wireless Multiuse TT ie SOUND Noisy ejejejejejoejejeje jej jef fo Moderately noisy Quiet Sound in one ear jej je ejojeje e je e e e e e e Earhook ej jet fet je jejejejejeje Jojo a Se S te te pt ET ET Neckband ej jet jef fo olojo jeje n the ear E HN EN NW NM NM Handset m EE Sound in both ears WEARING STYLE Headband Speakerphone Connects to IP desk phone via USB Connects to mobile phones via Bluetooth A Connects to mobile phones with Jabra LINK MOBILE cords Optional extra accessory Connects to softphones with Jabra LINK 220 280 A Corded OD models with wideba
36. ther things such as type documents make notes or retrieve files More productive employees mean less time is wasted 3 MOBILITY Wireless headsets go one step further since employees can move around the office while talking The Jabra portfolio of wireless headsets have a range of up to 150m 450ft dependent on device chosen allowing staff to visit colleagues sit away from their desk or retrieve files or print outs while on a call The ability to answer a call while on the move ensures a minimum of call backs 4 SIGNIFICANT EFFICIENCY GAINS Productivity increases with a headset partly because employees can multitask while talking and partly because they re more comfortable Both these factors contribute to improved customer relations increased employee satisfaction and reduced staff turn OVer OFFICE CENTRIC Corridor warriors professionals who spend more time in the office than on the road They need to work around the office to perform Uses the desk phone at the office along with the mobile phone and occasionally pc softphone Headsets need to comply with the requirements of the traditional office user in terms of audio quality usability wearing comfort and range The quality and design of the Jabra headsets are unmatched DURABILITY Jabra headsets are reliable and built to last Every headset is sub ject to extensive testing everything from cable flexing over boom arm rotations to acoustic tests Their reli
37. ty sound up to 150 m 450 ft from your desk This means you can move freely between your office and meeting rooms using just one headset for all your calls Your hands are always free making it possible to search for documents make copies or enter data on your PC while talking The headset lets you provide better service to customers and reduce the amount of time wasted on calling people back Jabra wireless solutions give you unsurpassed freedom of movement around the office on the road or both Jabra PRO 9465 Duo STAY IN TOUCH AROUND IHE OFFICE User friendly touch screen for easy call control Triple connectivity desk phone softphone and mobile phone 4 way call handling via headset touch screen PC Call Manager or keyboard shortcut Dial pad for mobile phones and softphones Easy installation with SmartSetup wizard Wideband sound for desk and softphones Noise canceling microphone and Digital Signal Processing Full hearing protection with Jabra SafeTone Up to 150 meters wireless range Up to 10 hours talk time Conference supervisor mode for up to 4 headsets Future proof investment free product upgrades via Jabra PC Suite mm SE E OPTIMIZED FOR bege SEM Wy POLYCOM E x SIEMENS AD JABRA SOLUTIONS 18 20 Jabra PRO 9460 STAY IN TOUCH AROUND THE OFFICE User friendly touch screen for easy call control Dual connectivity desk and softphone 4 way Call handling via headset
38. velopment of UC solutions introducing new technologies such as wideband sound which are invaluable in the UC environment All our solutions are compatible with all leading UC vendors GOOD CENTER DESIGN UU ned ot deugn award JABRA SOLUTIONS STRATEGIC ALLIANCE PROGRAMS Jabra has established strategic alliances with key players in traditional desk phone solutions and UC applications These alliances have enabled us to develop and co develop several compatible and integrated solutions while continuing to add value to our offering As a result we are able to deliver superb solutions which are unrivalled for user experience in the headset industry Some of our strategic alliance partners are Aastra Alcatel Lucent Avaya Nortel Cisco IBM Microsoft Polycom Siemens and Toshiba AWARD WINNING INNOVATIONS What makes it possible for Jabra to repeatedly introduce such high quality groundbreaking products One contributing factor is that Jabra has its own research facilities in Denmark Using a variety of different test facilities the company s developers use this facility to conduct tests on the sound technologies of new headsets Over the years the Jabra brand has received numerous product and design awards including the IF product design award 2012 Unified Communications Magazine s 2010 Product of the year award 2011 TMC Labs Innovation Award Best Sound in Call Centers 2011 and more E ft L uc HR
Download Pdf Manuals
Related Search
JABRA business solutions