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EPSON TM-C3400 technology User Guide

1. 1 Install the driver Print Server TM C3400 Driver Printer Driver p Favorite 2 Make the setting from BSF file f User Printer setting file Printer Oo a a HS 0 Client Computer Client Computer For a shared printer install to the print server using the TM C3400 printer driver Do not NOTE install using the install package 211 SOLUTECHNIC PARIS NORD SARL 52 rue d Emerainville B t Le Croissy A Marne la Vall e 77183 CROISSY BEAUBOURG T l 01 64 66 80 40 Fax 01 64 66 82 18 mailto info solutechnic com http www solutechnic com www solutechnic com Setup Procedure The setup procedure from the printer installation to ready to print status is described below 1 Install the printer page 61 2 Connect the power supply unit page 62 3 Load the roll paper included in the package in the printer page 81 4 For Ethernet interface model connect the printer to the network page 66 5 Load the ink cartridge page 63 Turn on the printer before loading the ink cartridge It takes about 8 minutes for ink charging When ink charging finishes the POWER LED stops flashing and stays on 6 For the Ethernet interface model make the network settings such as IP adaress to the printer with EpsonNet Config 7 For the USB interface model connect the printer to the client
2. e H Printer setting A IP Address 1 Printer setting B IP Address 2 Printer 1 o n Printer 2 DIO D Preparation Install the Install Assistant the Printer Setting and the printer driver on the administrator s computer and follow the steps below D Make the printer driver setting Set MediaA in the Favorite Setting list Create the BSF file Driver setting A BSF Import the driver setting file Driver setting A BSF with the Install Assistant set the printer IP Address 1 and create the install package Install Package 1 Create the setting file of the printer Printer setting file A with the Printer Setting Make the printer and the printer driver setting MediaB Create the BSF file Driver setting B BSF Import the driver setting file Driver setting B BSF with the Install Assistant set the printer IP Address 2 and create the install package Install Package 2 Create the setting file of the printer Printer setting file B with the Printer Setting 220 SOLUTECHNIC PARIS NORD SARL 52 rue d Emerainville B t Le Croissy A Marne la Vall e 77183 CROISSY BEAUBOURG T l 01 64 66 80 40 Fax 01 64 66 82 18 mailto info solutechnic com http www solutechnic com www solutechnic com Chapter 5 Maintenance of the TM C3400 Distribution D Prepare the client computers the print
3. S Xe w NOTE When changing the interface from USB to Ethernet reverse the steps above 193 SOLUTECHNIC PARIS NORD SARL 52 rue d Emerainville B t Le Croissy A Marne la Vall e 77183 CROISSY BEAUBOURG T l 01 64 66 80 40 Fax 01 64 66 82 18 mailto info solutechnic com http www solutechnic com www solutechnic com Removing the AC Adapter The AC adapter installed in the printer can be removed When removing the AC adapter turn the printer power on and make sure that the POWER LED is off CAUTION _ Ink may leak if powered off without using the power switch Removing the AC Adapter Disconnect the AC cable from the printer Place the printer with the bottom up Disconnect the connector of the AC adapter from the printer A Q N eh Disengage the hooks x2 on the front of the printer and lift the AC adapter 5 Remove the AC adapter from the printer and pull out the cable of the AC adapter 194 SOLUTECHNIC PARIS NORD SARL 52 rue d Emerainville Bat Le Croissy A Marne la Vall e 77183 CROISSY BEAUBOURG T l 01 64 66 80 40 Fax 01 64 66 82 18 mailto info solutechnic com http www solutechnic com www solutechnic com Chapter 4 Handling Installing the AC Adapter 1 Place the printer with the bottom up 2 Connect the connector of the AC adapter to the printer and store the cable to the bottom of the print
4. eeeeseeeeeeeeeeen 192 B Removing ihe AC Adoapler rnnt aeterne ttn oua dau uae rp ra anto Era ss 194 Removing The AC ee Te TEE 194 Installing the AC Yoon 195 Preparing for te ue elo RR 196 I Troubleshoolirig EE 196 LIGMTING GNG Fashing the Error LEDS Qm 196 SOLUTECHNIC PARIS NORD SARL 52 rue d Emerainville Bat Le Croissy A Marne la Vall e 77183 CROISSY BEAUBOURG T l 01 64 66 80 40 Fax 01 64 66 82 18 mailto info solutechnic com http www solutechnic com 11 12 www solutechnic com Maintenance of the TM C3400 s 197 E Necessary Information for an Administrator of the Printer 198 Printer Driver F riCtiOnms cuero er rr ch ei a eec ier nv dodi vec de rt Yn e e Pn 198 Destination for the Printer Driver Settings 199 lu ue 200 Installing Multiple Printer Drivers in One Client Computer oo ce iti niecertieetieereniees 202 Using One Network Printer with Multiple Client Computers oo ccccc tte eeetieeeiiereiiees 206 E Distributing the Printer Driver and Setting the Printer 207 Un AE ET E A TE A A E AT 207 Preparation for the Administrator rer 208 SOUP PIOCEdUl G MEE 212 Examples of USG E 213 Belacan E 222 Adding a Client Computer for the Ethernet Interface Model iiieieeiieriieee 222 eege Be PHI TEE 223 Adding a paper type changing the print setting 224 Replacing the le EE 225 B M
5. Turn the power on The roll paper is automatically fed When paper set operation at the paper cover close is set as Media Loading Method with NOTE Cutting of Media Loading Settings on Maintenance And Utilities tab on the printer driver paper is automatically cut after the paper is fed This is the end of loading of the roll paper 85 SOLUTECHNIC PARIS NORD SARL 52 rue d Emerainville B t Le Croissy A Marne la Vall e 77183 CROISSY BEAUBOURG T l 01 64 66 80 40 Fax 01 64 66 82 18 mailto info solutechnic com http www solutechnic com 86 www solutechnic com Loading Replacing Fanfold Paper Follow the steps below to load the fanfold paper Loading the paper for the first time 2 to 5 e Using the paper completely loads same type of paper 1 5 Changing paper type or classification 1 to 5 1 Removing the paper page 87 2 Setting for media position detection page 89 3 Attaching the paper feed guide page 90 4 Adjusting paper ejection guide fanfold paper guide page 92 d 5 Loading the fanfold paper and turning on the printer page 94 Make sure that the DIP switch 3 paper selection setting is ON fanfold paper before CAUTION loading or replacing the fanfold paper See Setting the DIP Switches on page 74 for DIP switches settings SOLUTECHNIC PARIS NORD SARL 52 rue d Emerainville Bat Le Croissy A Marne la Vall e 77183 CROISSY B
6. PN Paper type error Loading Replacing the Paper on page 76 Replace the ink cartridge with Ink end a new one See Replacing Waste ink cartridge is full the Ink Cartridge on page 141 B OQ B Ink cartridge is not loaded Load the ink cartridge Ink cartridge is not loaded correctly See Replacing the correctly Ink Cartridge on page 141 Ink cartridge cover is open Close the ink cartridge cover Ink cartridge is low The time to replace the ink PN ES Waste ink cartridge is cartridge is close Prepare a nearly full new ink cartridge Paper empty Set the papers See i Q Pa kee Replacing the Paper on per out e page 143 Roll paper cover is open Close the roll paper cover d vi Paper removal error Remove the fanfold paper remaining See For Fanfold Paper on page 150 22 SOLUTECHNIC PARIS NORD SARL 52 rue d Emerainville B t Le Croissy A Marne la Vall e 77183 CROISSY BEAUBOURG T l 01 64 66 80 40 Fax 01 64 66 82 18 mailto info solutechnic com http www solutechnic com www solutechnic com Chapter 1 Product Overview Print without Missing Dots The printer has an auto nozzle checking system that detects missing dots and performs the auto head cleaning if any dots are missing Select from 4 modes that are available for different levels of requirements for print quality and movement Sets this function from Missing Dot Operat
7. Module Num Of Chars Makes settings of the module width for PDF417 Makes settings of the module height for PDF417 by the ratio to the module width Input the number of columns for PDF417 Enter the number of steps for PDF417 Turn on this check box when making a symbol without the stop code Select an error correction level for PDF417 The data can be read even if the part of the symbol is broken and restoration ratio becomes higher for bigger numbers Select a QRCode model Select the width of cell module for QRCode Specify the version for QRCode The number of characters that can be con verted into 2D symbols is different depending on the version of QRCode Select an error correction level for QRCode The data can be read if the part of the symbol is broken and restoration ratio becomes higher in the order of level L M Q H Select a MaxiCode mode Turn on the check box of Hexadecimal Entry Mode when selecting Mode 2 or Mode 3 Sets the module width for GS1 DataBar Sets the maximum width for GS1 DataBar 171 SOLUTECHNIC PARIS NORD SARL 52 rue d Emerainville B t Le Croissy A Marne la Vall e 77183 CROISSY BEAUBOURG T l 01 64 66 80 40 Fax 01 64 66 82 18 mailto info solutechnic com http www solutechnic com 172 www solutechnic com AztecCode Type Number of Layers Cell Size Error Correction Area e DataMatrix Cell Size Number of Cells Select a mode f
8. Missing Dot Operation Settings Notification Settings Media Loading Settings Media Position Detection Panel Button Settings Driver setting e Setting for EPSON Status Monitor 3 e Settings For Handling Media After Print Missing Dot Operation Settings The following are the modes when dots are missing Anti missing Read Mode is set as a default setting The user does not need to change the setting when using in the default setting High Reliability Mode Void Image Print High Reliability Mode Reprint e Anti missing Read Mode Anti missing Color Mode See Print without Missing Dots on page 23 for details of each mode Setting the mode 1 Turn the printer on 2 Display the printer driver window See How to Use the Printer Driver on page 152 for how to display the driver window 3 Select Maintenance And Utilities tab and click Missing Dot Operation 100 SOLUTECHNIC PARIS NORD SARL 52 rue d Emerainville B t Le Croissy A Marne la Vall e 77183 CROISSY BEAUBOURG T l 01 64 66 80 40 Fax 01 64 66 82 18 mailto info solutechnic com http www solutechnic com www solutechnic com Chapter2 Setup The Missing Dot Operation Settings window is displayed Select Missing Dot Operation Settings and click Next 8 ee E Missing Dot Operation Settings Specify the operation at a missing dot error Also register a void image which is printed on the document in the event o
9. 5 Media Loading Method without Cutting 6 Setting is completed Click OK to finish r Media Loading Method Settings i Finish setting SOLUTECHNIC PARIS NORD SARL 52 rue d Emerainville B t Le Croissy A Marne la Vall e 77183 CROISSY BEAUBOURG T l 01 64 66 80 40 Fax 01 64 66 82 18 mailto info solutechnic com http www solutechnic com 109 www solutechnic com Media Position Detection The following 3 types of media position detection is set on this printer This is set from Media Position Detection on Maintenance And Utilities tab e No Detection Detects paper presence only and does not adjust the paper position Detect Blackmarks on Die cut Labels When using Black Mark Die cut Label adjusts printing position and autocutting position to the top of the black mark es Detect Blackmarks on Continuous Paper When using Black Mark Receipt adjusts printing position and autocutting position to the top of the black mark Detect Margins Between Labels When using Die cut Label adjusts printing position and autocutting position to the top of the labels The printing is not performed and an error occurs when the printer setting is not matched to CAUTION the paper type to use Make sure to set the setting as following Detect Detect Detect Mar No Detec Blackmarks Blackmarks gins Paper type fo use tion on Die cut on Continu Between
10. Paper ejection table Ink cartridge cover Paper ejection Power switch guide lock Paper ejection tray Roll paper cover XPower switch cover Control panel Power LED Error LED Ink LED Paper LED Error Ink Paper CUT button FEED button 16 SOLUTECHNIC PARIS NORD SARL 52 rue d Emerainville B t Le Croissy A Marne la Vall e 77183 CROISSY BEAUBOURG T l 01 64 66 80 40 Fax 01 64 66 82 18 mailto info solutechnic com http www solutechnic com www solutechnic com Chapter 1 Product Overview Back Fanfold paper cover Paper feed guide Fanfold paper guide Connector lower rear USB Interface Model N USB connector Power connector Cable hook Inlet AC Adapter es w AC Adapter 3 ez e Ethernet Interface Model Status sheet button Power connector thernet Connector Cable hook Inlet AC Adapter AC Adapter Connector cover 17 SOLUTECHNIC PARIS NORD SARL 52 rue d Emerainville Bat Le Croissy A Marne la Vall e 77183 CROISSY BEAUBOURG T l 01 64 66 80 40 Fax 01 64 66 82 18 mailto info solutechnic com http www solutechnic com 18 www solutechnic com Power Switch Before turning on the printer be sure to check that the AC adapter is connected to AN the power supply CAUTION e When DIP switch
11. B t Le Croissy A Marne la Vall e 77183 CROISSY BEAUBOURG T l 01 64 66 80 40 Fax 01 64 66 82 18 mailto info solutechnic com http www solutechnic com www solutechnic com Select notification setting and click OK Click Cancel to terminate without performing the Notification Settings Beep Notification Se tting an Error LED Notification Setting at Ink Low Chapter2 Setup Notification Setting at a Paper Size Type Error 9 Notification Settings WES e Notification Settings WES Notification settings x Specily wh the 201 a Bep at an aor Specify the LED notification at ink low Specify Ihe erra notification at a media size type error Qu Select an item and click the DK button Select an item and click the OK button Qu Select an item and click the DK button k D S e ED Un No Beep No LED Notification No Error Notification ERIC CRIS Lcx oes 6 Setting is completed Click OK to finish r g Notification Settings Finish setting 9 D SOLUTECHNIC PARIS NORD SARL 52 rue d Emerainville B t Le Croissy A Marne la Vall e 77183 CROISSY BEAUBOURG T l 01 64 66 80 40 Fax 01 64 66 82 18 mailto info solutechnic com http www solutechnic com 107 www solutechnic com Media Loading Settings Sets paper feed movement to the print starting position when turning the printer power on or the roll
12. disaster prevention devices various safety devices etc or functional precision devices etc you should use this product only after giving consideration to including fail safes and redundancies into your design to maintain safety and total system reliability Because this product was not intended for use in applications requiring extremely high reliability safety such as aerospace equipment main communication equipment nuclear power control equipment or medical equipment related to direct medical care etc please make your own judgment on this product s suitability after a full evaluation SOLUTECHNIC PARIS NORD SARL 52 rue d Emerainville B t Le Croissy A Marne la Vall e 77183 CROISSY BEAUBOURG T l 01 64 66 80 40 Fax 01 64 66 82 18 mailto info solutechnic com http www solutechnic com www solutechnic com About this Manual Aim of the Manual This manual was created to provide information on development design and installation of POS systems and development and design of printer applications for developers Manual Content The manual is made up of the following sections Chapter 1 Chapter 2 Chapter 3 Chapter 4 Chapter 5 Product Overview Setup Application Development Information Handling Maintenance of the TM C3400 J SOLUTECHNIC PARIS NORD SARL 52 rue d Emerainville Bat Le Croissy A Marne la Vall e 77183 CROISSY BEAUBOURG T l 01 64 66 80 40 Fax 01 64 66 82 18 mailto info solu
13. e Handle the power cable with care Improper handling may lead to fire or electric shock Do not modify or attempt to repair the cable Do not place any heavy object on top of the cable Avoid excessive bending twisting and pulling Do not place the cable near heating equipment Check that the plug is clean before plugging it in Be sure to push the plug all the way in e Be sure to use the specified power source Connection to an improper power source may cause fire or shock e Do not place multiple loads on the power outlet Overloading the outlet may lead to fire e Shut down your equipment immediately if it produces smoke a strange odor or unusual noise Continued use may lead to fire Immediately unplug the equipment and contact your dealer or a Seiko Epson service center for advice e Never attempt to repair this product yourself Improper repair work can be dangerous e Never disassemble or modify this product Tampering with this product may result in injury or fire e Do not allow foreign matter to fall into the equipment Penetration by foreign objects may lead to fire e If water or other liquid spills into this equipment do not continue to use it Continued use may lead to fire Unplug the power cord immediately and contact your dealer or a Seiko Epson service center for advice e If you open the DIP switch cover be sure to close the cover and tighten the screw after adjusting the DIP switch Using this produ
14. http www solutechnic com www solutechnic com Chapter 3 Application Development Information Setting the Printer 2 2 s 5 59 9 2 E E Setting Item O D D E E Lei BCE d 28 0 0 9 N lt an lt Bi directional printing position adjust JIX xx Print Head Alignment ment Paper feed adjustment NIXIX IX Print Start Position Adjustment Roll nae ale aie Paper Print Start Position Adjustment Print Start Position Adjustment Margins between labels black marks autocut V X X X ter Auto Cut Position Adjustment NIX v Vv Media Feed Pitch Adjustment Print Start Position Adjustment Vix viv Media Loading Method at Start up VIX viv Media Loading Settings Media Loading Method at Media y 4 4 Cover close Beep Notification Setting at an Error NIX IN IL N Notification Setti t a Paper Size Notification Settings e I arse EAR Type Error LED Notification Setting at Ink Low VIX viv FEED button Enabled disabled FEED button VIX viv CUT button Enabled disabled CUT button Vv xX v v Missing Dot Operation Settings ale ae ale Void Image Registration Vi xX VI 4 Missing Dot Operation Displays Void Image Registration name V XI N v Void Image Test Print dt X VR USB Serial Number Settings USB Serial Number X X UN 137 SOLUTECHNIC PARIS NORD SARL 52 rue d Emerainville B t Le Croissy A Marne la Vall e 77183 CRO
15. Connects the printer with the host computer via interface nlet AC Adapter Connects the AC cable For details how to connect the interface and power supply connector see Connecting the NOTE Printer to the Host Computer on page 65 Paper ejection fray Installing the paper ejection tray enables you to accumulate printed paper temporarily in it e For how to attach the paper ejection tray see Attaching Adjusting the Paper Ejection NOTE Tray on page 96 e For maximum capacity for ejected paper of the paper ejection tray see Paper Ejection Tray on page 51 Paper may fall from the paper ejection tray due to a curl or the length of the paper CAUTION SOLUTECHNIC PARIS NORD SARL 52 rue d Emerainville Bat Le Croissy A Marne la Vall e 77183 CROISSY BEAUBOURG T l 01 64 66 80 40 Fax 01 64 66 82 18 mailto info solutechnic com http www solutechnic com www solutechnic com Chapter 1 Product Overview Status Error Indications The printer status is displayed with combination of lighting and flashing of LEDs When an error occurs you can find out the cause and the remedy from the LED indication for the error Lights C amp Flashes Off No change a Status Remed u Power Error Ink Paper r O Power on Powering off Charging ink e ex Closing roll paper cover Saving or printing data The ambient temperature may be too low
16. Do not change OFF 8 Buzzer volume High Low OFF When attaching the power switch cover to prevent the power switch to be pressed set DIP switch 1 to ON 75 SOLUTECHNIC PARIS NORD SARL 52 rue d Emerainville B t Le Croissy A Marne la Vall e 77183 CROISSY BEAUBOURG T l 01 64 66 80 40 Fax 01 64 66 82 18 mailto info solutechnic com http www solutechnic com www solutechnic com Loading Replacing the Paper 76 Follow the steps below to load the paper for the first time change classification or type of the paper roll paper or fanfold paper or replace the paper Loading the paper is different depending of the type of the paper to use roll paper or fanfold paper For roll paper see Loading Replacing the Roll Paper on page 76 For fanfold paper see Loading Replacing Fanfold Paper on page 86 e Use paper that meets the printer specification For details about paper specification see NOTE Printing Specifications on page 28 e When exchanging paper without changing paper type media position detection or paper width see Replacing the Paper on page 143 Loading Replacing the Roll Paper Follow the steps below to load the roll paper Loading the paper for the first time 2 to 5 Using up the paper completely loads same type of paper 1 5 Changing paper type or classification 1 to 5 1 Removing the paper page 77 2 Setting for media position detection page 79 v
17. Doing so may result in damage to both the AC adapter and the printer Before removing the DC cable connector from the PS 180 make sure the AC cable has CAUTION been removed Hold the arrow marked section of the connector and pull it straight out SOLUTECHNIC PARIS NORD SARL 52 rue d Emerainville Bat Le Croissy A Marne la Vall e 77183 CROISSY BEAUBOURG T l 01 64 66 80 40 Fax 01 64 66 82 18 mailto info solutechnic com http www solutechnic com www solutechnic com Chapter2 Setup Loading Replacing the Ink Cartridge e When the ink cartridge is installed for the first time be sure to install the roll paper first CAUTION and turn on the printer and then install the ink cartridge See Loading Replacing the Roll Paper on page 76 for how to load the roll paper e Always use the EPSON SJIC15P as the ink cartridge e Do not open the package of the ink cartridge until you are ready to load it in the printer 1 Load the roll paper included in the product package See Loading Replacing the Roll Paper on page 76 for details 2 Pull down the ink cartridge cover to the front to open it 3 Remove the used ink cartridge if any 4 Shake new ink cartridge package 4 or 5 times before opening it and take out the ink cartridge from the package 5 Push the ink cartridge gently into the cartridge holder as shown below Insert with the arrowed side up 63 SOLUTECHNIC PARIS NORD S
18. Fax 01 64 66 82 18 mailto info solutechnic com http www solutechnic com www solutechnic com Chapter2 Setup W Insert the paper feed guide into the grooves inside of the roll paper cover to attach it 91 SOLUTECHNIC PARIS NORD SARL 52 rue d Emerainville B t Le Croissy A Marne la Vall e 77183 CROISSY BEAUBOURG T l 01 64 66 80 40 Fax 01 64 66 82 18 mailto info solutechnic com http www solutechnic com www solutechnic com 4 Adjusting paper ejection guide fanfold paper guide This procedure is not required when paper type roll paper fanfold paper is not changed 1 Release the lock of the paper ejection guide with a fine tipped object 2 3 Lock the paper ejection guide 92 SOLUTECHNIC PARIS NORD SARL 52 rue d Emerainville B t Le Croissy A Marne la Vall e 77183 CROISSY BEAUBOURG T l 01 64 66 80 40 Fax 01 64 66 82 18 mailto info solutechnic com http www solutechnic com www solutechnic com Chapter2 Setup Open the fanfold paper cover and release the lock of the fanfold paper guide 6 Lock the fanfold paper guide 93 SOLUTECHNIC PARIS NORD SARL 52 rue d Emerainville B t Le Croissy A Marne la Vall e 77183 CROISSY BEAUBOURG T l 01 64 66 80 40 Fax 01 64 66 82 18 mailto info solutechnic com http Avww solutechnic com 94 www solutechnic com 5
19. Next E Missing Dot Operation Settings x Specify the operation at a missing dot error Also register a void image which is printed on the document in the event of a missing dot error Do not perform this operation while documents are being printed or in the print queue Otherwise the print data is deleted Missing Dot Operation Settings Void Image Registration amp Void Image Test Print Next Cancel Click Test Print to start test print Click Cancel to terminate without performing test print E Missing Dot Operation Settings 57 Test print the void image d Click the Test Print button m 104 SOLUTECHNIC PARIS NORD SARL 52 rue d Emerainville B t Le Croissy A Marne la Vall e 77183 CROISSY BEAUBOURG T l 01 64 66 80 40 Fax 01 64 66 82 18 mailto info solutechnic com http www solutechnic com www solutechnic com Chapter2 Setup 6 Click OK to finish the test print de Missing Dot Operation Settings s Finish Test Print fa 105 SOLUTECHNIC PARIS NORD SARL 52 rue d Emerainville B t Le Croissy A Marne la Vall e 77183 CROISSY BEAUBOURG T l 01 64 66 80 40 Fax 01 64 66 82 18 mailto info solutechnic com http www solutechnic com www solutechnic com Notification Settings Sets following notification setting Beep Noti
20. The following is available when EPSON Status Monitor 3 is enabled The printer window is automatically displayed during printing to check printing status Error information is displayed when an error occurs during printing The EPSON Status Monitor 3 will not be activated if an error occurs when not printing Keeps icon on the task tray so that user can check when needed f i EPSON Printer Window 3 TM C3400 Network ea EPSON Ready to print Ready to print Ink SJIC15P Let L3 13 57 Print Queue m Display window for EPSON Status Monitor 3 Icon on task tray 114 SOLUTECHNIC PARIS NORD SARL 52 rue d Emerainville B t Le Croissy A Marne la Vall e 77183 CROISSY BEAUBOURG T l 01 64 66 80 40 Fax 01 64 66 82 18 mailto info solutechnic com http Avww solutechnic com www solutechnic com Chapter2 Setup Enable or disable setting of EPSON Status Monitor 3 EPSON Status Monitor 3 is disabled by default Follow the steps below to enable EPSON Status Monitor 3 1 Turn the printer on 2 Display the printer driver window See How to Use the Printer Driver on page 152 for how to display the driver window 3 Select Driver Utilities tab and click Driver Preferences 4 The Driver Preferences window is displayed Check the box of Use EPSON Status Monitor 3 and click OK r Printing Preferences Setting Items Folder F High Speed Copies Use the de
21. error LED Red Lights or flashes when the printer is offline Lights off when the printer is normal operation online 19 SOLUTECHNIC PARIS NORD SARL 52 rue d Emerainville B t Le Croissy A Marne la Vall e 77183 CROISSY BEAUBOURG T l 01 64 66 80 40 Fax 01 64 66 82 18 mailto info solutechnic com http www solutechnic com www solutechnic com INK ink LED Red Flashes when the ink is low or waste ink in the ink cartridge is nearly full Lights when it is time to replace the ink cartridge when the ink cartridge is not installed or is not correctly installed and when waste ink in the ink cartridge is full Lights off when ink in the ink cartridge is adequate PAPER paper out LED Red Lights when the paper is not installed or is not correctly installed Lights off when the paper is correctly installed e The INK LED does not flash even if the ink is low when the LED Notification Setting at NOTE Ink Low is set not to appear on Notification Settings on Maintenance And Utilities tab of the printer driver e The printer status is also displayed with combination of lighting and flashing of LED s See Status Error Indications on page 21 for details Connectors All cables are connected to the connector on the lower rear of the printer e Power supply connector Connects cable of the AC adapter The AC adapter itself is installed at factory before shipping USB Connector
22. rated 100VA Output Output voltage rated 24VDC 5 conditions Output current rated 2 0A Output electric power rated 48VA Output peak current 4 5A Case specifications Dimensions 68 x 136 x 32 mm 2 68 x 5 35 x 1 26 Hx W x D excluding protrusions Weight Approximately 0 4 kg 14 11 oz excluding the AC cable Color Black matte Material No specific brominated flame retardants such as PBBE and PBB are used in this product AC cable selection Select an AC cable that satisfies the following conditions e Safety standard product Plug with PE terminal Ground connections Be sure to ground for safety SOLUTECHNIC PARIS NORD SARL 52 rue d Emerainville B t Le Croissy A Marne la Vall e 77183 CROISSY BEAUBOURG T l 01 64 66 80 40 Fax 01 64 66 82 18 mailto info solutechnic com http www solutechnic com www solutechnic com Chapter 1 Product Overview Restrictions Printer environment Drivers for TM printers APD OPS JavaPOS of Seiko Epson Corporation cannot be used for this printer The TM C3400 printer driver can be installed and used on a computer with the APD and OPS JavaPOS installed Installation environment for the printer driver The printer driver for Ethernet interface model cannot be installed with a USB interface model printer connected In this case turn off the USB interface model printer before installing the printer driver for Ethernet interface model When
23. 1 When FNC1 is not at the end of the data followed by the application identifier 10 or 21 ENC is automatically added When FNC1 is not at the end of the data followed by the application identifier 30 FNC1 is automatically added FNC1 must not be at the end of the data followed by the application identifier 10 or 21 In this case an error occurs L When 01 is specified as the application identifier the 14th digit becomes a check digit When the check digit is not correct an error occurs Unlike GS1 128 the check digit is not automatically calculated nor replaced with is skipped When the character right after is not 1 an error occurs Specify the special character using the following format Control Character ASCII HRI Character FNC 1 Space is printed C IC C is printed Y D Y is printed Left parenthesis for the application identifier C is printed Right parenthesis for the application identifier Y is printed d is printed Skipped character d Not printed 167 SOLUTECHNIC PARIS NORD SARL 52 rue d Emerainville B t Le Croissy A Marne la Vall e 77183 CROISSY BEAUBOURG T l 01 64 66 80 40 Fax 01 64 66 82 18 mailto info solutechnic com http www solutechnic com www solutechnic com GS DataBar Expanded Specify the data of 2 to 255 digits T y
24. 1 is OFF the power is turned on after the POWER button has been pressed for 3 seconds When DIP switch 1 is ON the printer settings are reset after POWER button has been pressed for 3 seconds See Setting the DIP Switches on page 74 for DIP switch setting NOTE Power Switch Cover Attaching the power switch cover prevents accidental pressing of the power switch To prevent the power switch from being pressed Attach the power switch cover as it is without punching a hole in it To prevent the power switch from being pressed unless a long thin object is pressed into a hole in the power switch cover Attach the power switch cover after punching a hole in it For details about attaching the power switch cover see Attaching the Power Switch NOTE Cover on page 98 Be sure to change the DIP switch setting when you want to attach the power switch cover CAUTION without punching a hole in it See Setting the DIP Switches on page 74 Make sure to pull out the AC cable if the printer is damaged when attaching the AN power switch cover Using it as it is may cause a fire WARNING SOLUTECHNIC PARIS NORD SARL 52 rue d Emerainville B t Le Croissy A Marne la Vall e 77183 CROISSY BEAUBOURG T l 01 64 66 80 40 Fax 01 64 66 82 18 mailto info solutechnic com http www solutechnic com www solutechnic com Chapter 1 Product Overview FEED button Feeds the paper
25. 66 82 18 mailto info solutechnic com http www solutechnic com www solutechnic com Chapter2 Setup Connecting the Printer to the Host Computer For USB Interface Model Connect the printer to the host computer by the USB cable e Do not turn the power on until the printer driver is installed CAUTION Make sure to use the USB cable included with the printer Insert the USB cable to the USB connector on the lower rear of the printer and arrange it as shown below Make sure to put the USB cable through the cable hook as shown in the figure below to prevent the cable from coming unplugged Cable hook Prevents cable from coming unplugged 65 SOLUTECHNIC PARIS NORD SARL 52 rue d Emerainville Bat Le Croissy A Marne la Vall e 77183 CROISSY BEAUBOURG T l 01 64 66 80 40 Fax 01 64 66 82 18 mailto info solutechnic com http www solutechnic com www solutechnic com For Ethernet Interface Model Connect the printer to a network by a LAN cable via a hub A CAUTION e When LAN cables are installed outdoors make sure devices without proper surge protection are cushioned by being connected through devices that do have surge protection Otherwise the devices can be damaged by lightning e Never attempt to connect the standard telephone line cable to the 10 100BASE T LAN connector 1 Open the
26. A Marne la Vall e 77183 CROISSY BEAUBOURG T l 01 64 66 80 40 Fax 01 64 66 82 18 mailto info solutechnic com http www solutechnic com www solutechnic com Maintenance And Utilities tab Make the following settings to the printer Missing Dot Operation Changes settings of operation registration of invalid images to the documents test printing of invalid images at missing dots Following are the modes for operation setting when dot missing occurs Anti missing Color Mode Anti missing Read Mode High Reliability Mode Reprint Executes cleaning when two or more dots are missing side by side in the paper feed direction or three or more dots are missing arbitrarily Executes a head cleaning when any dot is missing When dot missing occurs the EPSON Status Monitor 3 is displayed Select the next operation from Restart printing printing the next data and Reprint reprint ing after dot missing is resolved by the auto head clean ing High Reliability Mode Void Image Reprint Prints the image that indicates dot missing and reprints the same data when any dot is missing Cuts and prints the top of the void images if the paper height is less than one inch e No change No change is made for the current setting e The button for High reliability mode Void Image Test Print on Driver Preferences is NOTE grayed out when Use EPSON Status Monitor 3 on Driver Preferences of Dr
27. Also the image must not be wider than 737 pixels shorter than 78 pixels or taller than 180 pixels The registered image is printed when a missing dot error occurs while High Reliability Mode Void Image Print is selected in the missing dot operation settinas Please finish all the applications for printing before starting a printer setting Moreover please disable EPSON Status Monitor 3 before starting a printer setting Path to the void image C Void Void bmp Browse Register Eme 6 The void image registration is completed Click OK de Missing Dot Operation Settings Es i The void image registration is complete You can print to see the registered image by clicking Void Image Test Print 103 SOLUTECHNIC PARIS NORD SARL 52 rue d Emerainville B t Le Croissy A Marne la Vall e 77183 CROISSY BEAUBOURG T l 01 64 66 80 40 Fax 01 64 66 82 18 mailto info solutechnic com http www solutechnic com www solutechnic com Void image test print Perform a test print of the image to print when dot missing occurs in the High Reliability Mode Void Image Print 1 Turn the printer on 2 Display the printer driver window See How to Use the Printer Driver on page 152 for how to display the driver window 3 Select the Maintenance And Utilities tab and click Missing Dot Opera tion 4 Select Void Image Test Print and click
28. BEAUBOURG T l 01 64 66 80 40 Fax 01 64 66 82 18 mailto info solutechnic com http www solutechnic com www solutechnic com For Safety Key to Symbols The symbols in this manual are identified by their level of importance as defined below Read the following carefully before handling the product You must follow warnings carefully to avoid serious bodily injury WARNING Provides information that must be observed to prevent damage to the equipment or loss of data CAUTION e Possibility of sustaining physical injuries e Possibility of causing physical damage e Possibility of causing information loss Provides information that must be observed to avoid damage to your equipment or a CAUTION malfunction Provides important information and useful tips NOTE SOLUTECHNIC PARIS NORD SARL 52 rue d Emerainville Bat Le Croissy A Marne la Vall e 77183 CROISSY BEAUBOURG T l 01 64 66 80 40 Fax 01 64 66 82 18 mailto info solutechnic com http www solutechnic com www solutechnic com e To avoid risk of electric shock do not set up this product or handle cables during A a thunderstorm WARNING Be sure to use the power cable complied with safety standards with a PE power earth terminal on the plug and make sure to ground the product before use Ignoring this may result in severe shock e Never insert or disconnect the power plug with wet hands Doing so may result in severe shock
29. D Print Preview 1 Show Settings Version 1 0 0 0 SOLUTECHNIC PARIS NORD SARL 52 rue d Emerainville B t Le Croissy A Marne la Vall e 77183 CROISSY BEAUBOURG T l 01 64 66 80 40 Fax 01 64 66 82 18 mailto info solutechnic com http www solutechnic com www solutechnic com Chapter 4 Handling Registering User Defined Media If the paper size to use is not in Media Layout register the user defined media The registered layout will be stored in Favorite Setting to use from application of users Registering User Defined Media 1 Click Add Del of Media Layout on Main tab to display User Defined Media Layout Select Media Type Oc Aa N list of Media Layout WK Registered paper type e RE ud User Defined Media Layout E Gen 5 Page Laras ES Der Les dij Marteronce Ans ep Media Layout FovtSers Gomis e meinem See 108 x 174 8 mm Die cut Label 105x 74 mm Receipt hee 85 x 54 mm Receipt Mode Lee Fra Moda Lab x 83 x 287 mm Full page Label masinos bell re Fab 80 x 100 mm Die cul Label Pi daty om 50 x 35 mm Die cut Label 50 x 32 mm Die cut Label Cales Conscton 0 apo Adverced Moe Sue Savn Sating Medo Scu Pol Mets Ref Mese Coton Lave Pig Mocks Einna Lowen ange Seine Fa Hane Moda As Port wh Levee 4 Media Layout Name m 42 x 100 mm FullLabel 2 Media Type Full page Label r Congisten Beever Senn Bit Pres 8 Enter the s
30. DIP Switches 74 Change the DIP switch settings in the following cases When attaching the power switch cover to prevent the power switch from being pressed When switching the paper type between roll paper and fanfold paper The default setting is roll paper When changing the volume of the buzzer Setting Procedure Follow the steps below to change the DIP switch settings Turn the power off before removing the DIP switch cover AN Otherwise a short circuit may cause the printer to malfunction CAUTION DIP switch setting becomes enabled after turning the power on or completing reset by the interface 1 Make sure the power supply for the printer is turned off 2 Open the ink cartridge cover and remove the DIP switch cover 3 Set the DIP switches using the tip of a tool such as a small screwdriver 4 Attach the DIP switch cover and close the ink cartridge cover SOLUTECHNIC PARIS NORD SARL 52 rue d Emerainville B t Le Croissy A Marne la Vall e 77183 CROISSY BEAUBOURG T l 01 64 66 80 40 Fax 01 64 66 82 18 mailto info solutechnic com http www solutechnic com www solutechnic com Chapter2 Setup Function of the DIP Switches sw Function ON OFF Fanan settings Operation of the power switch Reset Power ON OFF OFF 2 Internal use Fixed to OFF Do not change OFF 3 Paper selection Fanfold paper Roll paper OFF 7 Internal use Fixed to OFF
31. Labels ous Paper Labels Receipt y Full page Label y zx Die cut Label V Black Mark Roll Media Receipt Black Mark Die cut Y y Label Black Mark Receipt A Wrist Band 110 SOLUTECHNIC PARIS NORD SARL 52 rue d Emerainville B t Le Croissy A Marne la Vall e 77183 CROISSY BEAUBOURG T l 01 64 66 80 40 Fax 01 64 66 82 18 mailto info solutechnic com http www solutechnic com www solutechnic com Chapter2 Setup Detect Detect Detect Mar No Detec Blackmarks Blackmarks gins Paper type fo use tion on Die cut on Continu Between Labels ous Paper Labels Black Mark _ S 8 Fan fold Receipt Media Black Mark Die cut d J Label X Used Not Used 111 SOLUTECHNIC PARIS NORD SARL 52 rue d Emerainville Bat Le Croissy A Marne la Vall e 77183 CROISSY BEAUBOURG T l 01 64 66 80 40 Fax 01 64 66 82 18 mailto info solutechnic com http www solutechnic com www solutechnic com Panel Button Settings Enable disable the panel buttons of this printer The setting can be made for the following buttons e Feed Button e Cut Button Follow the steps below to make the setting 1 Turn the printer on 2 Display the printer driver window See How to Use the Printer Driver on page 152 for how to display the driver window 3 Select Maintenance And Utilities tab and click Panel Button Settings 4 The Panel Button S
32. NORD SARL 52 rue d Emerainville B t Le Croissy A Marne la Vall e 77183 CROISSY BEAUBOURG T l 01 64 66 80 40 Fax 01 64 66 82 18 mailto info solutechnic com http www solutechnic com www solutechnic com Connecting the Power Supply Unit PS 180 62 Use the PS 180 or an equivalent product as the power supply unit e Always use the EPSON PS 180 or an equivalent product as the power supply unit AN Using a nonstandard power supply can result in electric shock or fire WARNING Should a fault ever occur in the EPSON PS 180 or equivalent product immedi ately turn off the power to the printer and remove the power supply cable from the wall socket Use the AC cable that meets safety standards of each country Connecting the AC Cable Make sure the printer is off Make sure the connector of the DC cable is connected to the power supply connector Insert the connector of the AC cable into the inlet of the AC adapter A N Insert the power plug of the AC cable into the wall socket e Be sure to remove the AC cable from the wall socket whenever connecting or dis N connecting the AC cable to the printer CAUTION Failure to do so may result in damage to the AC adapter or the printer e Make sure the wall socket power supply satisfies the rated voltage requirements of the AC adapter Never insert the AC cable into a socket that does not meet the rated voltage requirements of the AC adapter
33. Network Basic wired Link Speed amp Duplex Vi viv y Port Type vi vil viv TCP IP Basic IP Address Settings Manual Auto NIV viv Set Using Automatic Private IP Addressing UTE TES APIPA Set Using PING Vivi viv IP Address NI NIN IN Subnet Mask Vivi viv Default Gateway NIVI VIN DNS Acquire DNS Server Address Automatically NIV VI y DNS Server Address 3 SEL UN Acquire Host Name and Domain Name OCA CE Automatically Host Name Vivi viv Domain Name Vivi viv Register Network Interface Address to DNS ae sp a Server Register Network Interface Address Directly IPIE to DNS Server 134 SOLUTECHNIC PARIS NORD SARL 52 rue d Emerainville B t Le Croissy A Marne la Vall e 77183 CROISSY BEAUBOURG T l 01 64 66 80 40 Fax 01 64 66 82 18 mailto info solutechnic com http www solutechnic com www solutechnic com Chapter3 Application Development Information 9 t o 9 O E Q o o O z z ex c c 9 9 Qa Qa Lu Lu D D E E SC ELE O O oi TCP IP Bonjour Use Bonjour XX N N Bonjour Name X 3 E Lol Bonjour Printer Name X Xa UPnP Enable universal plug and play function NI VI VI y Device name Vivi viv Location VI NIXIX SNMP Basic Read Only Vivi viv Read Write Viv viv IP Trap 1 2 Enable IP Trap 1 2 3 4 Vivi VI y Address Vi viv y Community Vi NEN IN Port Number NI VI VI y Time Basic Date time time zone
34. Save Bol Media Eliminate Lower Margin H Settings For Handing Media Aller Print Ink Levels Auto Cut After Every Page xi li No Auto Cut RN 3 TAISE Completion Beeper Setting E Pint Preview Favorite Setting Save Delete Favorite Setting List Default Settings Up Name Setting A Comment optional Creation Date and Time Item Main Media Type Color Media Source Media Layout Save Roll media Settings For Handlin Completion Beeper Print Quality Color Management Mode Gamma Density Adjustment Brightness Adjustment Cyan Only Printing lt Page Layout gt Orientation Rotate 180 Copies Collate Current Settings Fine Media Label Color Rall Media Cut She 42 5 100 mm Full Eliminate Lower Ma Auto CutfAfter E ver Off Level 2 Color Controls Photo tealistic Portrait Off 1 Off m Registered Settings Fine Media Label Color Roll Media Cut She 42 5 x 100 mm Full Eliminate Lower Ma Auto Cut After Ever Off 1 Level 2 Color Controls Photo realistic e ge EPSON TM C3400 Printing Preferences Senge Vesiont000 Page Layout tab Farde Set Luet See E Save ox Earn Seling Gem di Page Unt G Dara Uta dij Mertert And Ute Goertatonr Coen DI ops sr AI ve 5 Rotere 100 Cette Reverte Order Layout Print Po
35. Wrist Band amp Code128 Element 5 dots D grade Wrist Band amp Codabar Element 5 dots Element ratio 2 5 C grade When Module is set to an odd number and the resolution is changed by changing Cate CAUTION gory or Print Quality the printed barcode size may be changed The barcode size can be checked by Size Display button Bar Height Sets the element height with dots Specified dots indicate the actual print size Adjust Bar Width Narrows the element width when printing Make sure to select it only when the barcode is not clear enough to be read HRI Character Position Select the position of the HRI characters Select Do Not Print when not printing The printing position is limited for some types NOTE HRI Font Select the HRI character font size 4 Element Ratio Sets the thick element width by the ratio to the thin element width Character Spacing Sets the character spacing interval by the ratio to the thin element width 2 Click Add The selected barcode font is saved and the font name is added to the font list e The barcode font can be registered up to 30 NOTE e The barcode font setting can be overwritten by clicking Save after selecting the font name from the font list and changing the setting e The barcode font setting can be deleted by clicking Delete after selecting the font name from the font list e Test print is executed acco
36. and etc NI VI NN Access Control Printing Con Printing Control Vivi viv trol Settings Printer Access Control Vi viv y Printer Access Control List Vi viv y Port Control Allow LPR Printing Vivi viv Settings Allow RAW Port9100 Printing Vi viv y Allow RAW Port2501 Printing Vi VI VI y Allow FIP Printing Me Oe y 135 SOLUTECHNIC PARIS NORD SARL 52 rue d Emerainville Bat Le Croissy A Marne la Vall e 77183 CROISSY BEAUBOURG T l 01 64 66 80 40 Fax 01 64 66 82 18 mailto info solutechnic com http www solutechnic com www solutechnic com 136 D o 2 O 5 3 O z Z Z c o o eo eo Q Q LU LU D D E E D D fa Sh let lr e CAE alt lt Timeout Basic LPR Vivi VIN RAW Port9100 NIV INN Administrator User recogni User recognition function administrator wll VIN setting tion name Installation place location ae aie ae Password Administrator Password Vivi VIN Restores to the factory default set Network I F Reset ting The printer is restored to the fac tory default setting also by turning Vi viv v on the printer while pressing the status sheet button and keeping it pressed for 20 seconds or more Language Specified HTML language XX Ah S SOLUTECHNIC PARIS NORD SARL 52 rue d Emerainville Bat Le Croissy A Marne la Vall e 77183 CROISSY BEAUBOURG T l 01 64 66 80 40 Fax 01 64 66 82 18 mailto info solutechnic com
37. computer page 65 Turn off the printer before connecting it to the client computer 8 Install the printer driver the install package on the client computer and make the settings for it 9 For the USB interface model install the Printer Setting to the client com puter 1 0 Make the settings for the printer with the Printer Setting 1 1 Set the DIP switches of the printer page 74 Turn off the printer before setting the DIP switches 2 Load the paper page 76 Set the paper according to the DIP switch setting 1 3 Perform a test print 212 SOLUTECHNIC PARIS NORD SARL 52 rue d Emerainville B t Le Croissy A Marne la Vall e 77183 CROISSY BEAUBOURG T l 01 64 66 80 40 Fax 01 64 66 82 18 mailto info solutechnic com http www solutechnic com www solutechnic com Chapter 5 Maintenance of the TM C3400 Examples of Usage This section describes some examples of how to distribute the printer driver and set the printer The steps of preparation for an administrator and of distribution are described for each case 4 USB interface model e Case 1 Connect one printer to one client computer Case2 Connect two printers to one client computer and print on different media J Ethernet Interface model Case 3 Connect one Ethernet model printer to two client computers Case 4 Connect two Ethernet model printers to two client computers and print on the same media Case 5 Connect two Ethernet model print
38. computer Unnecessary Necessary Reference of the printer setting E Ni Making settings to the printer Print position adjustment Head Cleaning Saving the printer setting to the setting file Importing the settings from the setting file Copying the settings to other printer z Making the same settings to multiple printers Selecting the Void Image Specifying the Void Image file y 22222 ay Editing the USB Serial Number 200 SOLUTECHNIC PARIS NORD SARL 52 rue d Emerainville B t Le Croissy A Marne la Vall e 77183 CROISSY BEAUBOURG T l 01 64 66 80 40 Fax 01 64 66 82 18 mailto info solutechnic com http www solutechnic com www solutechnic com Chapter 5 Maintenance of the TM C3400 Setting items of the printer driver and the Printer Setting Please choose the selling values gece ee Clean Printhead Ce er Manual Head ClearinglC k LD lication Seling at klom Check nozzles a and clean be E gt Pikan a nozzle check pattem ta manie aa Meda Sue Type Eu check if any nozzle is clogged P Adjust misalianment of vertical lines barcodes and media feed during bi directional printing Print Reference Adjustment S Adjust the media set position and print start position Items that can be set only by the printer driver 201 SOLUTECHNIC PARIS NORD SARL 52 rue d Emerainville Bat Le Croi
39. is the delimiter for the application identifiers printed as the HRI character but not encoded D Be sure to include all the application identifiers in the data When the first data is 01 after deleting application identifiers left and right parenthesis and from the specified data the 14th digit from the next of 01 is checked as a check digit When it is not correct an error occurs When the next data of 01 is fewer than 14 digits a check digit is not checked Unlike GS1 128 the check digit is not automatically calculated nor replaced with When is specified is ignored and the rest of the data is shifted by 1 digit LI Specify the special character using the following format Control Character ASCII HRI Character FNC 1 Space is printed Left parenthesis for the application identifier C is printed Right parenthesis for the application identifier Y is printed idi Error Skipped character bi Not printed Printing method Specify the selected barcode font specified point and language to the printing data and then print it Document WordPad lelak File Edit View Inset Format Help H amp R d Sf amp Barcode 1 The font size of the barcode can not be changed by Specified Point value The barcode is UTION not printed when other values are selected 168 SOLUTECHNIC PARIS NORD SARL 5
40. label backing paper Fine Media 1 500 000 cuts Die cut label backing paper Synthetic Media 500 000 cuts Continuous label Plain Media 750 000 cuts Add extra 250 000 cuts with cleaning the cutter blade e Continuous label Fine Media 500 000 cuts e Continuous label Synthetic Media 100 000 cuts Autocutter mechanism Carriage 6 million passes 3 million carriage returns mechanism Maintenance is requested when it reaches 20 000 000 passes the printer will stop For details on the LED lighting flashing patterns when maintenance is requested see Status Error Indications on page 21 MTBF 75000 hours MCBF 9 800 000 passes 53 SOLUTECHNIC PARIS NORD SARL 52 rue d Emerainville B t Le Croissy A Marne la Vall e 77183 CROISSY BEAUBOURG T l 01 64 66 80 40 Fax 01 64 66 82 18 mailto info solutechnic com http www solutechnic com www solutechnic com Environmental Conditions Item Specification Temperatures Printing 10 to 35 C 20 to 80 RH no condensation humidity 80 55 D E i 20 10 2 35 Temperatures C Barcode 15 to 35 C 20 to 80 RH no condensation printing Storage When packed ink not loaded 20 to 60 C 5 to 85 RH no condensation 20 C or 60 C up to 120 hours Ink loaded 20 to 40 C 20 C up to 120 hours O to 30 C up to 6 months 40 C up to a month Pressure Operating 700 to 1060 hPa approximately 0 to 2500 m abo
41. on 2 Display the printer driver window See How to Use the Printer Driver on page 152 for how to display the driver window 3 Select the Maintenance And Utilities tab and click Missing Dot Opera tion 4 The Missing Dot Operation Settings window is displayed Select Void Image Registration and click Next P de Missing Dot Operation Settings x Specify the operation at a missing dot error Also register a void image which is printed on the document in the event of a missing dot error Do not perform this operation while documents are being printed or in the print queue Otherwise the print data is deleted Missing Dot Operation Settings D Vaid Image Test Print SOLUTECHNIC PARIS NORD SARL 52 rue d Emerainville B t Le Croissy A Marne la Vall e 77183 CROISSY BEAUBOURG T l 01 64 66 80 40 Fax 01 64 66 82 18 mailto info solutechnic com http www solutechnic com www solutechnic com Chapter2 Setup 5 Click Browse to select the image to print Click Register to register the image to print Click Cancel to terminate without performing the Void Image Registration A bitmap image of 737 pixel width and 78 pixel to 180 pixel height can be registered as a void image z K Missing Dot Operation Settings mx Register the void image s Select an image and click on the Register button Only bitmap format is supported
42. on the last page of the print job 43 SOLUTECHNIC PARIS NORD SARL 52 rue d Emerainville B t Le Croissy A Marne la Vall e 77183 CROISSY BEAUBOURG T l 01 64 66 80 40 Fax 01 64 66 82 18 mailto info solutechnic com http www solutechnic com 44 www solutechnic com Ful page Label Roll paper Top margin inside the label 2 0 mm typical value Left and right margin inside the label 2 0 mm typical value Bottom margin inside the label 2 0 mm typical value Paper width Center of paper width rece feeding direction Auto cut position 11 0 mm or more 15 0 mm or more When auto cutting Auto cut position 2 0 mm Print area width E Print area 20mm Label area L Backing paper When the roll paper option is set to Banner Mode a top margin is set only on the first CAUTION page of the print job and not on the rest A bottom margin is set on the last page of the print job SOLUTECHNIC PARIS NORD SARL 52 rue d Emerainville Bat Le Croissy A Marne la Vall e 77183 CROISSY BEAUBOURG T l 01 64 66 80 40 Fax 01 64 66 82 18 mailto info solutechnic com http www solutechnic com www solutechnic com Chapter 1 Product Overview Die cut Label Roll paper Top margin inside the label 2 0 mm typical value Left and right margin inside the label 2 0 mm typical value Bottom margin inside the label 2 0 mm typical value Paper width E E
43. pagel Te EpsonNet Easylnstall Setting the printer name 1 Enter the printer name in the text box 2 If you want to print a test page select Print test page 3 Click Next Select which installed printer driver to use as a default printer and click Next The printer driver will be installed after clicking Next e EpsonNet EasyInstall _ ss EpsonNet PSON LS EasyInstall Select the Default Printer ve B OS 1 Select which installed device printers faxes and so on to use as the default printer 2 If you do not want to make any changes to the default printer select No Change 3 Click Next SOLUTECHNIC PARIS NORD SARL 52 rue d Emerainville Bat Le Croissy A Marne la Vall e 77183 CROISSY BEAUBOURG T l 01 64 66 80 40 Fax 01 64 66 82 18 mailto info solutechnic com http www solutechnic com www solutechnic com Chapter2 Setup D 1 1 Click Finish It terminates EpsonNet EasylInstall Q EpsonNet Easylnstall s EpsonNet EPSON SC EasyInstall The printer driver installation is completed 12 Click Exit This is the end of driver installation and network setting 73 SOLUTECHNIC PARIS NORD SARL 52 rue d Emerainville B t Le Croissy A Marne la Vall e 77183 CROISSY BEAUBOURG T l 01 64 66 80 40 Fax 01 64 66 82 18 mailto info solutechnic com http www solutechnic com www solutechnic com Setting The
44. paper cover is closed The following is the movements to feed the paper to the print starting position when turning the printer power on or the roll paper cover is closed Default setting is Media Loading Method with Cutting The user does not need to set when using with default setting Roll Setting Specification Power ON papsi cover close When either black mark detection or detection of gaps between labels is set for media position detection the top of black mark or the top of label is detected by the Media Load black mark detector or the label detector at the ing Method power on and the paper is fed to the print starting y with Cutting position When no position is detected the specified amount of paper is fed After paper feeding the printer enters the stand by mode with performing autocutting When either black mark detection or detection of gaps between labels is set for media position detection the Media top of black mark or the top of label is detected by the Loading black mark detector or the label detector at the Method power on and the paper is fed to the print starting y y without position Cutting When no position is detected the specified amount of paper is fed After paper feeding the printer enters the stand by mode without performing autocutting ae TPE Bier does not feed the paper to the print starting d 8 Method position at power on 1 Turn the printer on 2 Display th
45. printed Right parenthesis for the application identifier y is printed Check digit position Check digit is printed 165 SOLUTECHNIC PARIS NORD SARL 52 rue d Emerainville B t Le Croissy A Marne la Vall e 77183 CROISSY BEAUBOURG T l 01 64 66 80 40 Fax 01 64 66 82 18 mailto info solutechnic com http www solutechnic com 166 www solutechnic com GS1 128M Specify the data of 38 to 66 digits 21 is the delimiter for the application identifiers printed as the HRI character but not encoded LJ The start codes CODE A CODE B CODE C and the stop code are added automatically D A symbol character FNC1 which is described after the start code is automatically added LJ When FNC1 is not at the end of the data followed by the application identifier 30 FNC1 is automatically added D FNC1 must not be at the end of the data followed by the application identifier 10 or 21 In this case an error occurs When 01 is specified as the application identifier the 14th digit becomes a check digit how ever it is not proved when the check digit is specified When the 14th digit is the check digit is automatically calculated and replaced with 77 When the character right after is not 1 an error occurs Specify the special character as the following format Control Character ASCII HRI Character FNCI 1 Space is print
46. qw Cleaning DE AE Factory default setting X X N Shutting down X X 4 139 SOLUTECHNIC PARIS NORD SARL 52 rue d Emerainville B t Le Croissy A Marne la Vall e 77183 CROISSY BEAUBOURG T l 01 64 66 80 40 Fax 01 64 66 82 18 mailto info solutechnic com http www solutechnic com www solutechnic com Application Specification To Develop This section describes specifications to develop printing application of this printer Character Size to Print Make sure to set the font size with 2 dots in vertical direction example 8 pt or more for Arial to use on the user s application to avoid mistakes of the printed characters Print Barcode Data on the Graphic Data When creating barcode data as the graphic data on user s application use the following input resolution Input resolu Image resolu tion dpi tion dpi GE ele Gorizontal x Horizontal x vertical vertical Plain Media Speed 180 x 180 360 x 180 Pom Medio kopal Quality 360 x 360 360 x 360 Speed 360 x 360 360 x 360 Other paper Quality 360 x 360 720 x 360 140 SOLUTECHNIC PARIS NORD SARL 52 rue d Emerainville B t Le Croissy A Marne la Vall e 77183 CROISSY BEAUBOURG T l 01 64 66 80 40 Fax 01 64 66 82 18 mailto info solutechnic com http www solutechnic com www solutechnic com Chapter 4 Handling Handling This chapter describes basic handling of the printer R
47. www solutechnic com www solutechnic com Drivers utilities and manuals can be downloaded from one of the following URLs For customers in North America go to the following web site http www epsonexpert com and follow the on screen instructions For customers in other countries go to the following web site http www epson pos com 130 SOLUTECHNIC PARIS NORD SARL 52 rue d Emerainville B t Le Croissy A Marne la Vall e 77183 CROISSY BEAUBOURG T l 01 64 66 80 40 Fax 01 64 66 82 18 mailto info solutechnic com http www solutechnic com www solutechnic com Chapter3 Application Development Information Printer Driver and Utility Function List Printer Driver Utility Driver Q p D o x Seo Q 5B 2 j8 o tc gt 2 2 8 _ g o l2 ES alala 2 9 s g 5 8 9 P EIS l E EE e es e s alge es pas ee eon ndm o c SE c c o c c Siz le 9 291016 6 160 8 558 va l8l8l 8l8 LU a wi E E LLI LU a LLI LLI Printer 1 1 pc m two or more 1 m mimim Computer 1 1 pc m two or more Setting Driver installation a es ee Oa ae ea Driver setting VIVIXIX I VIXIXIXIXIXIX Network setting of the printer See Setting value on page 134 for details Printer setting See Setting the Printer on page 137 for VIX N X N I X X X N X X details Acquiring Referring to network setting of the printer See Referring the setting value on
48. 1 mm use the label of When removing right and left fringes only in the illustration Gap between labels 3 to 5 mm Edge cutoff on left right side 2 0 5 mm Label edge R 2 mm or less Paper thickness 0 128 mm Roll paper core Outside diameter 44 1 mm External diameter Maximum 101 6 mm Winding direction Printing face must be facing outside Do not use the paper with a hole or cutout CAUTION SOLUTECHNIC PARIS NORD SARL 52 rue d Emerainville Bat Le Croissy A Marne la Vall e 77183 CROISSY BEAUBOURG T l 01 64 66 80 40 Fax 01 64 66 82 18 mailto info solutechnic com http www solutechnic com www solutechnic com Chapter 1 Product Overview Paper type Fine Media Form Roll paper Backing paper width 30 to 112 mm Label width 25 4 to 108 mm Label length 25 4 to 1117 6 mm When it is less than 15 0 59 to 25 4 1 mm use the label of When removing right and left fringes only in the illustration Gap between labels 3 to 5 mm Edge cutoff on left right side 2 0 5 mm Label edge R 2 mm or less Paper thickness 0 145 mm Roll paper core Outside diameter 56 8 mm External diameter Maximum 101 6 mm Winding direction Printing face must be facing outside Do not use the paper with a hole or cutout CAUTION 35 SOLUTECHNIC PARIS NORD SARL 52 rue d Emerainville Bat Le Croissy A Marne la Vall e 77183 CROISSY BEAUBO
49. 1 64 66 80 40 Fax 01 64 66 82 18 mailto info solutechnic com http www solutechnic com www solutechnic com Chapter 5 Maintenance of the TM C3400 Replacing the Printer When replacing the printer due to such causes as malfunction follow the steps below USB interface model In a system in which the USB model printers are connected to multiple client computers you do not need to set the client computer when replacing if you have set the same USB serial number to the printer You cannot connect more than one printer that has the same USB serial number to one client computer It is possible only to the different client computer The USB serial number can be changed with the Printer Setting Normally when a new USB interface model printer is connected a new printer driver NOTE printer queue and a new USB port are created on the client computer It is necessary to change the port when printing with the new printer from the application on the client com puter D Preparation Follow the steps below to copy the printer setting including the USB serial number to another printer D Start up the Printer Setting and create the printer setting file including the USB serial number information for the existing printer Confirm the DIP switch setting Set the new printer s DIP switch settings to the same as that of the existing printer Disconnect the existing printer and connect the new one Make the setti
50. 10 Base Full 10 Base Half 100 Base 3 Network Status Auto 100Base Full Full 100 Base Half 4 Port Type Auto Auto MDI MDI X 5 Get IP Address Manual Au to Manual 6 IP Address XXX XXX XXX XXX 7 Subnet Mask XXX XXX XXX XXX 8 Default Gateway XXX XXX XXX XXX 9 APIPA Disable Enable Disable 10 Set using PING Disable Enable Disable 11 DNS Address Disable Enable Disable XXX XXX XXX XXX XXX XXX XXX XXX XXX XXX XXX XXX 12 UPnP Disable Enable Disable 13 Bonjour Disable Enable Disable 14 Port Control LPR Enable Enable Disable Port 9100 Enable Enable Disable 15 Printing Control Disable Enable Disable 16 Time Server Disable Enable Disable 17 Idle Timeout LPR XXXX sec Port 9100 XXXX sec 188 SOLUTECHNIC PARIS NORD SARL 52 rue d Emerainville B t Le Croissy A Marne la Vall e 77183 CROISSY BEAUBOURG T l 01 64 66 80 40 Fax 01 64 66 82 18 mailto info solutechnic com http www solutechnic com www solutechnic com Chapter 4 Handling Head Cleaning The auto nozzle check function is installed to the printer and the head is automatically cleaned in the normal operation However when dot missi
51. 2 rue d Emerainville Bat Le Croissy A Marne la Vall e 77183 CROISSY BEAUBOURG T l 01 64 66 80 40 Fax 01 64 66 82 18 mailto info solutechnic com http www solutechnic com www solutechnic com Chapter 4 Handling Printing the barcode in cyan only When the printed barcode is difficult to read make settings to print it in cyan only NOTE The barcode may not be read depending on your environment Check it before using Select Advanced in Print Settings Color Corrections in General tab Click the Advanced button Advanced screen is displayed Select Disable Color Correction Check Print barcodes and 2D symbols in cyan only Click the Close button owt c N eh 0 mm EPSON TM C3400 Printing Preferences CS E 2 Advanced Gi General Page Layout Diver Utes i Weber And Les Color Management Favorite Setting Curent Settings Save As Favorite Setting Color Controls Media Type Fine Media Label D Medalayout 108x 174 8 mm Diech Label gt Aden Print Quality Speed Quality Density and Brightness Adjustment Color Correction Automatic 9 Advanced Advanced Density Adjustment Media Source Saving Settings Media Source Rol Media x RelMeda p on Save Rall Media Eliminate Lower Margin e Brightness Adjustment Settings For Handling Medi
52. 3 Removing the paper feed guide page 80 4 Adjusting roll paper guide paper ejection guide page 81 5 Loading the paper and turning on the printer page 84 Before loading or replacing the roll paper make sure that the DIP switch 3 paper selection CAUTION setting is OFF roll paper See Setting the DIP Switches on page 74 for DIP switches settings SOLUTECHNIC PARIS NORD SARL 52 rue d Emerainville Bat Le Croissy A Marne la Vall e 77183 CROISSY BEAUBOURG T l 01 64 66 80 40 Fax 01 64 66 82 18 mailto info solutechnic com http www solutechnic com www solutechnic com Chapter2 Setup 1 Removing the paper This procedure is not required when the paper is initially loaded to the printer For roll paper 1 Press down the release lever and pull it to the front to open the roll paper cover Remove the roll paper or the roll paper core if any 2 Close the roll paper cover 77 SOLUTECHNIC PARIS NORD SARL 52 rue d Emerainville B t Le Croissy A Marne la Vall e 77183 CROISSY BEAUBOURG T l 01 64 66 80 40 Fax 01 64 66 82 18 mailto info solutechnic com http www solutechnic com 78 www solutechnic com For fanfold paper Open the fanfold paper cover 1 2 SOLUTECHNIC PARIS NORD SARL 52 rue d Emerainville B t Le Croissy A Marne la Vall e 77183 CROISSY BEAUBOURG T l 01 64 66 80 40 Fax 01 64 66 82 18 mailto info solutec
53. 7 Monitoring the Network Printer with EpsonNet Simple Viewer page 227 197 SOLUTECHNIC PARIS NORD SARL 52 rue d Emerainville B t Le Croissy A Marne la Vall e 77183 CROISSY BEAUBOURG T l 01 64 66 80 40 Fax 01 64 66 82 18 mailto info solutechnic com http www solutechnic com www solutechnic com Necessary Information for an Administrator of the Printer This section describes the necessary information for the administrator of the printer Printer Driver Functions The TM C3400 printer driver has the following functions LU Printing Printer driver settings e Print setting Favorite setting User defined setting Printer driver operation setting e Settings for the EPSON Status Monitor 3 D Saving importing the printer driver settings The print setting the favorite setting the user defined setting operation setting of the printer driver can be exported in a BSF file extension BSF Also the printer driver set ting can be made by importing the settings from the BSF file With another tool Install Assistant you can create an install package for the printer driver using this file Export in a BSF file from the current setting If you export it from the general setting a dif CAUTION ferent content will be exported Current setting Properties of the printer driver General Printing References Driver Utilities Import Export Settings General setting Properties of the prin
54. ARL 52 rue d Emerainville B t Le Croissy A Marne la Vall e 77183 CROISSY BEAUBOURG T l 01 64 66 80 40 Fax 01 64 66 82 18 mailto info solutechnic com http www solutechnic com 64 www solutechnic com 6 Close the ink cartridge cover When the ink cartridge is loaded for the first time it takes approximately 8 minutes for ink charging Do not open the roll cover or the ink cartridge cover of the printer or press the Power switch or the FEED button The INK LED red turns off The POWER LED green starts flashing when the ink charge starts Charging is finished when the POWER LED flashing becomes lighting e When the ink cartridge is loaded for the first time the printer uses ink to prepare for printing initial ink charge therefore the first replacement period is shorter than normal e Ink consumption differs depending on printer conditions such as printing and cleaning e To maintain the quality of print head the INK LED lights before using up all the ink even some ink remains in the cartridge 7 Turn the printer on If you turn the printer off without using the power switch the print head may not return to its CAUTION home position In this case the next time the printer is turned on the auto head cleaning is performed which wastes ink SOLUTECHNIC PARIS NORD SARL 52 rue d Emerainville Bat Le Croissy A Marne la Vall e 77183 CROISSY BEAUBOURG T l 01 64 66 80 40 Fax 01 64
55. C or B or higher higher higher UPC A Normal 4 dot UPC E Rotate 2 5 JANT3 EAN 180 Speed JAN8 EAN Po Code39 a ITF Plain Rotate 2 5 Media 270 Codabar Plain Media Normal Code93 Label Rotate aao 25 Code 128 180 aly Rotate GS1 128M 90 6 dot GS1 128 Rotate 2 5 i 270 Avail GS Potest Normal able 3 dot daten Omnidi Rotate 25 25 rectional 180 Speed GS1 DataBar Fine Media RORIE Trun 90 6 dot C2 Sch Fine Media Rotate 2 5 2 Label 970 Synthetic GS DataBar Media Normal 3 dot 4 dot Expand Label Rotate 25 25 SaN PET Film 190 GS1 DataBar Wrist Band Quality Rotate Expande d 90 6 dot C2 EE Rotate 2 5 2 en aBar 270 Limited Not supported 160 SOLUTECHNIC PARIS NORD SARL 52 rue d Emerainville B t Le Croissy A Marne la Vall e 77183 CROISSY BEAUBOURG T l 01 64 66 80 40 Fax 01 64 66 82 18 mailto info solutechnic com http www solutechnic com www solutechnic com ls Chapter 4 Handling The values for the Rotation Settings in the table are those when Orientation in Page Layout tab is se to Portrait When it is set to Landscape the description is changed as below Normal Rotate 180 Degrees gt Rotate 90 Degrees Rotate 270 Degrees Rotate 90 Degrees Rotate 270 Degrees Normal Rotate 180 Degrees By the combination of the specific paper type and the Symbol the following conditions are available
56. C supply on and off and you can also control the printer power with a device such as a distribution board In this case the power switch is used to reset the printer To prevent the power switch from being pressed Attach the power switch cover as it is without punching a hole in it 1 Set DIP switch to ON 2 Push the power switch cover onto the power switch of the printer 98 SOLUTECHNIC PARIS NORD SARL 52 rue d Emerainville Bat Le Croissy A Marne la Vall e 77183 CROISSY BEAUBOURG T l 01 64 66 80 40 Fax 01 64 66 82 18 mailto info solutechnic com http www solutechnic com www solutechnic com Chapter2 Setup To switch the power switch by inserting a long thin object into a hole Attach the power switch cover after punching the hole in it The hole cannot be punched in the power switch cover after it is attached to the printer CAUTION Punch a hole in the power switch cover by pushing the middle of it with a hard fine tipped object 2 Push the power switch cover onto the power switch of the printer 99 SOLUTECHNIC PARIS NORD SARL 52 rue d Emerainville B t Le Croissy A Marne la Vall e 77183 CROISSY BEAUBOURG T l 01 64 66 80 40 Fax 01 64 66 82 18 mailto info solutechnic com http www solutechnic com www solutechnic com Setting the Printer Driver The following functions can be set on the printer driver Printer setting
57. E o Paper feeding direction Center of paper width N Auto cut position 18 0 mm or more When auto cutting Auto cut position Print area width E Print area 2 0 mm 2 0 mm CT Label area E Backing paper 45 SOLUTECHNIC PARIS NORD SARL 52 rue d Emerainville B t Le Croissy A Marne la Vall e 77183 CROISSY BEAUBOURG T l 01 64 66 80 40 Fax 01 64 66 82 18 mailto info solutechnic com http www solutechnic com www solutechnic com 46 Black Mark Receipt Roll paper Top margin 2 0 mm typical value Left and right margin 2 0 mm typical value Bottom margin 2 0 mm typical value Paper width Paper feeding direction 2 0 mm gt Center of paper width Auto cut position 11 0 mm or more 15 0 mm or more When auto cutting Auto cut position 2 0 MM mm B Print area L Paper Print area width SOLUTECHNIC PARIS NORD SARL 52 rue d Emerainville B t Le Croissy A Marne la Vall e 77183 CROISSY BEAUBOURG T l 01 64 66 80 40 Fax 01 64 66 82 18 mailto info solutechnic com http www solutechnic com www solutechnic com Chapter 1 Product Overview Black Mark Receipt Fanfold paper Top margin 2 0 mm typical value Left and right margin 2 0 mm typical value Bottom margin 2 0 mm typical value Paper width Center of paper width 0 5 to 1 0 mm Paper feeding direction Perforated line MEE Auto cut position s n Issu
58. E Cutting of Media Loading Settings on Maintenance And Utilities tab on the printer driver paper is automatically cut after the paper is fed 5 Place the paper straight and at least 40 mm away from the printer 146 SOLUTECHNIC PARIS NORD SARL 52 rue d Emerainville B t Le Croissy A Marne la Vall e 77183 CROISSY BEAUBOURG T l 01 64 66 80 40 Fax 01 64 66 82 18 mailto info solutechnic com http www solutechnic com www solutechnic com Chapter 4 Handling 6 Close the fanfold paper cover This is the end of replacing the fanfold paper 147 SOLUTECHNIC PARIS NORD SARL 52 rue d Emerainville B t Le Croissy A Marne la Vall e 77183 CROISSY BEAUBOURG T l 01 64 66 80 40 Fax 01 64 66 82 18 mailto info solutechnic com http www solutechnic com www solutechnic com Ejection Angle of Printed Paper Make sure paper is ejected straight from the paper ejection guides as shown in the illustration If paper is not ejected straight due to such causes as an obstruction the print result may be distorted 148 SOLUTECHNIC PARIS NORD SARL 52 rue d Emerainville B t Le Croissy A Marne la Vall e 77183 CROISSY BEAUBOURG T l 01 64 66 80 40 Fax 01 64 66 82 18 mailto info solutechnic com http www solutechnic com www solutechnic com Chapter 4 Handling Removing Jammed Paper Follow the steps below to remo
59. EAUBOURG T l 01 64 66 80 40 Fax 01 64 66 82 18 mailto info solutechnic com http www solutechnic com Printer Laneuade Model SERE Level Program name Specification 5 E Bo ca Z o o E cea cea lm RON ONE Step 5 Notifying the When the condition of the printer status from the printer is changed event is printer to the caused by SNMP from the appli y y y Basic application cation and executes error han dling Complete basic The program combined from ANSNI NN features Step 1 to 5 Monitoring the printer When the ink cover is opened status and controlling during printing recognizes this as d N print jobs an error and cancels printing job Changing the print Executes a 90 degree rotation or settings with changes the number of copies y AME ME DEVMODE by the application Appli Obtaining various Acquires driver version name of cation Printer information the administrator location sta af A a tus of the printing job and CPU information of the printer Obtaining the print Displays printing completed completion when the printer acquires the status that label print is com J d 3 N pleted When the status is not acquired the message is not dis played 125 www solutechnic com EpsonNet SDK EpsonNet SDK is the API for the Epson network printer and also supported by this printer The network setting is checked but setting can not be executed on this prin
60. EAUBOURG T l 01 64 66 80 40 Fax 01 64 66 82 18 mailto info solutechnic com http www solutechnic com www solutechnic com Chapter2 Setup 1 Removing the paper This procedure is not required when the paper is initially loaded to the printer For roll paper 1 Press down the release lever and pull it to the front to open the roll paper cover Remove the roll paper or the roll paper core if any 2 Close the roll paper cover 87 SOLUTECHNIC PARIS NORD SARL 52 rue d Emerainville B t Le Croissy A Marne la Vall e 77183 CROISSY BEAUBOURG T l 01 64 66 80 40 Fax 01 64 66 82 18 mailto info solutechnic com http www solutechnic com www solutechnic com For fanfold paper Open the fanfold paper cover 1 2 Remove the paper left 88 SOLUTECHNIC PARIS NORD SARL 52 rue d Emerainville B t Le Croissy A Marne la Vall e 77183 CROISSY BEAUBOURG T l 01 64 66 80 40 Fax 01 64 66 82 18 mailto info solutechnic com http www solutechnic com www solutechnic com Chapter2 Setup 2 Setting for media position detection This procedure is not required when media position detection is not changed e When paper remains in the printer media position detection cannot be set CAUTION Be sure to remove the paper before turning on the printer e The changed setting of the media position detection is saved in the NV memory of the printer when the printer is tur
61. Error When the paper or ink is time to replace Default setting screen notification On e Communication Error When the printer is OFF Default setting screen notification Off e Ink Low When the ink is low Default setting screen notification Off e Maintenance Call When the printer error occurs Default setting screen notification On 116 SOLUTECHNIC PARIS NORD SARL 52 rue d Emerainville B t Le Croissy A Marne la Vall e 77183 CROISSY BEAUBOURG T l 01 64 66 80 40 Fax 01 64 66 82 18 mailto info solutechnic com http www solutechnic com www solutechnic com Chapter2 Setup Displaying the icon Keeps icon on the task tray so that user can check as needed The icon is not displayed when default setting Follow the steps below to display the icon 1 Turn the printer on 2 Display the printer driver window See How to Use the Printer Driver on page 152 for how to display the driver window 3 Select Driver Utilities tab and click Monitoring Preferences 4 The Monitoring Preferences window is displayed Check the box of Shortcut Icon and select the icon to display on the task bar Click OK Monitoring Preferences EPSON TM C3400 WES Select Notification Event Screen Notification M Error On O Communication Error Off O Ink Low Off El Maintenance Call On Default Settings Select Shortcut Icon Example Double clicking the Shortcut Icon opens the Pr
62. Grade Grade Grade C2 D or C or B or higher higher higher No Paper 6 dot 5 z feed Speed With Plain Paper 6 dot Media feed EENEG Plain Media No Label Paper 6 dot GS DataBar feed Stacked Quality With GS DataBar es 6 dot S Stacked em 3 Omnidi No rectional Paper A dot E Enea feed GS DataBar Speed Expande Fine Media With d Label Paper 4 dot Dec Stacked Synthetic feed Media No Label Paper 4 dot PET Film fasc WristBand Quality With Paper 4 dot 2 feed Not supported 1 Whether paper feed is performed during printing 2D symbol can be checked in Display Media Feed Position Display Print Preview in the Print Preview function For this function see Print Preview on page 179 2 Specify when using PDF417 173 SOLUTECHNIC PARIS NORD SARL 52 rue d Emerainville Bat Le Croissy A Marne la Vall e 77183 CROISSY BEAUBOURG T l 01 64 66 80 40 Fax 01 64 66 82 18 mailto info solutechnic com http www solutechnic com www solutechnic com e Recommended value for setting the barcode 2D symbol font 2D symbol of matrix type 2 Minimum Cell Size by 360 dpi Print i Symbol Category udi is ae ANSI ANS ANSI LI Grade Grade Grade D or C or B or higher higher higher No Paper feed 6 dot Plain Speed Media With Paper feed 8 dot Plain Media No Paper feed 6 dot z Label Quality With Pap
63. ISSY BEAUBOURG T l 01 64 66 80 40 Fax 01 64 66 82 18 mailto info solutechnic com http www solutechnic com www solutechnic com Acquiring Printer Status D s 216 gt c Slo z Te a x 29 EIS 5 ZS Io 5 999 Ze caca ke OQ o o o o o o a Q QOQ0 OQ Lu Lu Lu Lu Ink Status Ink color Vivi VIN Ink Levels Vi vi VIN Error Communication error x el ee Autocutter error XIx viv Fatal error vlait viv Cover open x x viv Paper jam xx viv It is the time to replace the ink cartridge x prs sg Paper empty XIXI NVI Paper size error X1X viv Disposal ink overflow x1 x viv Paper recognition error XIx viv Ink cover open vlait viv Ink must be replaced X xX N Self printing Test print x x viv Void image printing x x viv Printer status Busy XIXI Waiting X X NiwN Idle XX ps EI 138 SOLUTECHNIC PARIS NORD SARL 52 rue d Emerainville B t Le Croissy A Marne la Vall e 77183 CROISSY BEAUBOURG T l 01 64 66 80 40 Fax 01 64 66 82 18 mailto info solutechnic com http www solutechnic com www solutechnic com Chapter 3 Application Development Information a s 216 gt c SG 2 o9 x sl i EI 5 z 0 o Eee NNTNIN O 01010 o o o o ajaja LU LU LU LU Warning It is the time to replace the ink cartridge X X N Maintenance requirement is near XX V Disposal ink overflow is near XX
64. JSCTION LEO VE 51 NS nie le EE 51 Electrical Gharectetristiessu scien rta te a vic br p Sex e cv a PR v bur rds E Mcr ver PR EE DU 52 PSNI ITN REM 53 Environmental Conditions EE 54 ExteralibImelasiolis siasi aa ea aia aTa d enee cada SE 55 Power Supply Unit PS 1 BO cuero ae ereg iaa aei a eR E Re a ESAE EE EEE 56 DES eh e EE 57 SOLUTECHNIC PARIS NORD SARL 52 rue d Emerainville B t Le Croissy A Marne la Vall e 77183 CROISSY BEAUBOURG T l 01 64 66 80 40 Fax 01 64 66 82 18 mailto info solutechnic com http www solutechnic com 10 www solutechnic com lj 59 E When You Use This Printer for the First Time 59 Fow Of STUD c ns 60 m installing he CC 61 Important Notes on Installation ii nennen nnne nnn 61 E Connecting the Power Supply Unit PS 180 esses 62 Connecting he AC Cable sse ere rir emt terre crecer nr n rk ui ea m e RD Rl d ne 62 B Loading Replacing the Ink Cartridge sise 63 E Connecting the Printer to the Host Computer c cccececceeeeeeeeeeeeeeeeeeeeeeeneeeesesieeeeeenees 65 For sBInterface MOOS sine cie ture rece ate irri need state cy cecinere Fab ec HT n a CR d D ue CUR ed 65 For Ethernet Interface Model on Hn nein n nnn 66 B installing Rued 67 IMSTANGNON USING e EE e BEE 67 B Setting ihe DIP te TT 74 Seming Be EE 74 F unctionm of TNS DIP SWITCASS EE 75 B Loading Replacing the P
65. L 52 rue d Emerainville B t Le Croissy A Marne la Vall e 77183 CROISSY BEAUBOURG T l 01 64 66 80 40 Fax 01 64 66 82 18 mailto info solutechnic com http www solutechnic com www solutechnic com Changing the Interface for Ethernet Model For the Ethernet interface model the Ethernet interface can be changed to the USB interface For the USB interface model the interface cannot be changed e Keep the removed parts so that they will not be lost CAUTION e Use the USB cable included in the product package Follow the steps below to change the interface 1 Turn off the printer 2 Open the connector cover and remove the LAN cable ES NN CESE 3 Remove the 2 screws indicated by the red circles below to remove the connector cover Y CE 192 SOLUTECHNIC PARIS NORD SARL 52 rue d Emerainville B t Le Croissy A Marne la Vall e 77183 CROISSY BEAUBOURG T l 01 64 66 80 40 Fax 01 64 66 82 18 mailto info solutechnic com http www solutechnic com www solutechnic com Chapter 4 Handling 4 Remove the short USB cable attached to the printer Le Ne Wwe Nora 5 Connect the printer and the host computer with the USB cable dues
66. Loading the fanfold paper and turning on the printer 1 Turn the power on 2 After the Power LED stops flashing and lights insert the paper into the paper slot with the print surface facing upward until it is pulled into inside the printer approximately 100 mm The paper is automatically fed When paper set operation at the paper cover close is set as Media Loading Method with NOTE Cutting of Media Loading Settings on Maintenance And Utilities tab on the printer driver paper is automatically cut after the paper is fed 3 Place the paper straight at least 40 mm from the printer SOLUTECHNIC PARIS NORD SARL 52 rue d Emerainville B t Le Croissy A Marne la Vall e 77183 CROISSY BEAUBOURG T l 01 64 66 80 40 Fax 01 64 66 82 18 mailto info solutechnic com http www solutechnic com www solutechnic com Chapter2 Setup 4 Close the fanfold paper cover This is the end of loading of the fanfold paper 95 SOLUTECHNIC PARIS NORD SARL 52 rue d Emerainville B t Le Croissy A Marne la Vall e 77183 CROISSY BEAUBOURG T l 01 64 66 80 40 Fax 01 64 66 82 18 mailto info solutechnic com http www solutechnic com www solutechnic com Attaching Aaqjusting the Paper Ejection Tray If you attach the paper ejection tray you can temporarily store the printed paper in the tray Follow the steps below to install adjust the
67. Media Label Quality 360 x 360 Other papers Speed 360 x 360 Quality 720 x 360 Paper Source Saving Settings Changes settings of Paper Source Save Roll or Roll Paper Option setting Settings For Handling Paper After Print Changes settings of auto cut and paper feed setting after printing Makes settings of auto cut and paper feed setting after printing when it is necessary The check box is grayed out when it is not necessary such as auto cut for Receipt Full page Label Completion Beeper Setting Changes settings of the buzzer setting after printing Ink Levels Displays the remaining ink levels Print Preview Displays the print preview before printing if this check box is turned on 179 SOLUTECHNIC PARIS NORD SARL 52 rue d Emerainville B t Le Croissy A Marne la Vall e 77183 CROISSY BEAUBOURG T l 01 64 66 80 40 Fax 01 64 66 82 18 mailto info solutechnic com http www solutechnic com www solutechnic com Page Layout tab Favorite Selects one of the registered print settings from the list This is the default setting when printing Changes to setting when installing the printer driver if Initial setting is selected Orientation Changes settings of the printing direction Portrait Landscape Rotate 180 Horizontal Flip Copies Sets the number of prints Layout Adjusts the printing position This is the adjustment for each printing job and different from Print Start P
68. ON Status Monitor 3 on Driver Preferences is NOTE not selected Monitoring Settings Displays EPSON Status Monitor 3 when an error occurs This button is grayed out when Use EPSON Status Monitor 3 on Driver Preferences is NOTE not selected Print Queue Status Display Displays a list of documents in the print queue Driver Preferences Changes settings for various functions related to the printer driver print speed or status EPSON Log File Settings Changes settings for the saving method for quick analysis when the error occurs Barcode and 2D Symbol Changes various settings of barcode fonts and 2D symbol fonts This is user definition information See Barcode Printing on page 158 2D Symbol Font Settings on page 170 for the proce NOTE dure of each printing Font Replacement Makes settings to replace True Type font to barcode and 2D symbol font under NET environment Use this to print the barcode and 2D symbol font on NET environment One of True Type NOTE font is specified to use printing barcode and 2D symbol font Import Export Settings Imports or exports all the settings on the printer driver as a file This is used for Install Assistant to create the install package of the printer driver This makes it easier to use the same settings in other printers NOTE 181 SOLUTECHNIC PARIS NORD SARL 52 rue d Emerainville B t Le Croissy
69. S DataBar Omnidirectional GS1 DataBar Truncated GS DataBar Limited GS1 DataBar Expanded Two dimensional code printing PDF417 QR code Maxi Code 1 DataBar Stacked GS1 DataBar Stacked Omnidirectional GS1 DataBar Expanded Stacked Composite Symbology DataMatrix Aztec Power supply AC 100 to 240V Temperatures Printing 10 to 35 C 20 to 80 RH no condensation DEEN Storage When packed ink not loaded 20 to 60 C 5 to 85 RH no See condensation riens 20 C or 60 C up to 120 hours Conditions on p in Lo anie page 54 for Ink loaded 20 to 40 C details 20 C up to 120 hours 0 to 30 C up to 6 months 40 C up to a month Overall dimensions H x W x D 261 x 255 x 275 mm excluding protrusions Weight mass Approximately 10 0 kg Except for ink cartridge roll paper paper ejection tray SOLUTECHNIC PARIS NORD SARL 52 rue d Emerainville B t Le Croissy A Marne la Vall e 77183 CROISSY BEAUBOURG T l 01 64 66 80 40 Fax 01 64 66 82 18 mailto info solutechnic com http www solutechnic com 27 www solutechnic com Hardware Requirements OS Microsoft Windows 2000 SP4 Microsoft Windows XP SP3 Microsoft Windows 2003 R2 SP2 Microsoft Windows Vista SP1 32 bit editions of those above only Computer Must support the following computers that run the above operating systems e PC AT compatible CPU Computers with a processor of 1 GHz or better are r
70. TAS ln E m 137 Acculring Printer STATUS ee ee E aia 138 E Application Specification to Developers 140 Character Size tO PTN EE 140 Print Barcode Data on the Graphic Data nn 140 elle Le le e etc a 141 B Replacing the Ink Cartridge tree ric cei rece ie ccoeas 141 B Replacing BUCH e TEE 143 Replacing THE ROM PE OSM m 143 Replacing The Fanfold e Te 145 E Ejection Angle of Printed Paper is 148 EH Removing Jammed Paper niit dress rh rer dE secevensdsccdsacciedecceedeveeceseceduceess 149 FOF Del Nee 149 Weigel ele PAPET RE 150 Bi How to Use the Printer Driver sise 152 Howto Display the Printer Driver assises reste engendrent ren ede va Dea n za 152 Registering User Defined Media ire 153 Seel ele re shan Wieclateaetias Hankinednenasiineieationl a areas 154 InfortnatnondTor User D finition EE 157 Barcode PIANO ED IL D LLL LS 158 2D SYMBOL FOMT SSMUNGS dacs EET 170 Barcode and 2D Symbol Font Printing on NET Environment ss 177 Functions Ofthe Printer Driver uocari secte tote esee v euctt ent item eese beue vr rmv cand vupx E eain rd da d t 179 Uninstalling the Printer Driver 184 B Setting Check MOQGs EE 187 Selfs MORE ss EEUU 187 Status Sheet Printing Ethernet interface model only Rs 188 EH Head Cleaning EE 189 P ried foreRei leineM c EE 189 MorsiaGia dq EET 190 B Cleaning hu un CT 191 E Changing the Interface for Ethernet Model
71. URG T l 01 64 66 80 40 Fax 01 64 66 82 18 mailto info solutechnic com http www solutechnic com 36 www solutechnic com Paper type Synthetic Media Label Form Roll paper Backing paper width 30 to 112 mm Label width Label length 25 4 to 108 mm 50 8 to 1117 6 mm When it is less than 15 0 59 to 50 8 2 mm use the label of When removing right and left fringes only in the illustration Gap between labels 3 to 5 mm Edge cutoff on left right side 2 0 5 mm Label edge R 2 mm or less Paper thickness 0 195 mm Roll paper core Outside diameter 44 1 mm External diameter Maximum 101 6 mm Winding direction Printing face must be facing outside Do not use the paper with a hole or cutout CAUTION SOLUTECHNIC PARIS NORD SARL 52 rue d Emerainville Bat Le Croissy A Marne la Vall e 77183 CROISSY BEAUBOURG T l 01 64 66 80 40 Fax 01 64 66 82 18 mailto info solutechnic com http www solutechnic com www solutechnic com Chapter 1 Product Overview Black Mark Die cut Label Back side Printing side Es Center of black marks Center of paper Center of paper width Ec width 0 O O C 4 e Paper feeding 3 direction 5 5 Paper feeding GE direction ej Zo Perforation position 5 mm or more When using fan fold paper i jBacking paper Label area Black mark width When removing all the fringes When removi
72. UTECHNIC PARIS NORD SARL 52 rue d Emerainville B t Le Croissy A Marne la Vall e 77183 CROISSY BEAUBOURG T l 01 64 66 80 40 Fax 01 64 66 82 18 mailto info solutechnic com http www solutechnic com Printer Diver Settings Printer Operating No Auto Cut Paper type to use Stop at Paper cutting method Auto the Print Feed jo Feed To Cut Cut PeelOff End Es E S Position Position Position Receipt Cuts automatically y Full page CH Cuts automatically y Cuts automatically y Peels the label by user 8 8 8 d Die cut Label Backing paper is not cut Cuts the backing paper by pressing CUT button Roll Black Mark Media BER Cuts automatically y Cuts automatically y Black Mark dads the label by geg 8 8 8 y SEENEN acking paper is not cu Cuts the backing paper 8 8 by pressing CUT button Black Mark Receipt Cuts automatically y _ Wrist Band 119 www solutechnic com Printer Diver Settings Printer Operating No Auto Cut Paper type to use Stop at Paper cutting method ps the Print Feed TO FeedTo Cu Cut Peel Off End 35 e m Position Position Position Pack SE Cuts automatically y E Receipt Cuts automatically y Fan fold Peels the label by user 8 8 Backing paper is not cut Media Black Mark Die cut Label Cuts ine backing paper d d by pressing CUT button Tears along perforated N line man
73. a After Print Ink Levels Auto Cut After Every Page x m No Auto Cut C Completion Beeper Setting 1 7 Print Preview ShowSetings Version 1 0 00 169 SOLUTECHNIC PARIS NORD SARL 52 rue d Emerainville Bat Le Croissy A Marne la Vall e 77183 CROISSY BEAUBOURG T l 01 64 66 80 40 Fax 01 64 66 82 18 mailto info solutechnic com http www solutechnic com www solutechnic com 2D Symbol Font Settings The printer driver has the built in 2D symbol font 2D symbol printing is available if the 2D symbol is not created on the application side Setting the 2D Symbol font 2D symbol printing settings can be changed on Barcode and 2D Symbol on Driver Utilities tab Barcode and 2D Symbol Settings Display 2D Symbols w Font Name Font List Type PDF417 X r Specified Point 9 0 Points Test Print 1234567890 Size Display Print Common Settings Rotation Settings Normal e Compasite E Hexadecimal Entry Mode E Use a Quiet Zone PDF417 Module Width 3 315 dots Column 0 0 30 Module Height 3 28 Step o 03 90 E Truncation Symbol Error Correction Level level D D Recommended Value Configure PDF417 The module size may differ from the specified size due to printer resolution which is determined by Media Type and Print Quality Click Size Display button and check the actual size Add Delete CancelZ Help 1 Change settin
74. ackage Client Client Client Client Computer Computer Computer Computer 206 SOLUTECHNIC PARIS NORD SARL 52 rue d Emerainville B t Le Croissy A Marne la Vall e 77183 CROISSY BEAUBOURG T l 01 64 66 80 40 Fax 01 64 66 82 18 mailto info solutechnic com http www solutechnic com www solutechnic com Chapter 5 Maintenance of the TM C3400 Distributing the Printer Driver and Setting the Printer This section describes how to distribute the printer driver and make the printer settings Utility Use the following utilities to distribute the install package for the client computer and make the settings to the printer J Install Assistant For details see the Install Assistant User s Manual Creates the install package for the printer driver installation the printer driver setting and the communication port setting including the network setting The printer driver installation the printer driver setting and the communication port set ting are automatically executed when running the install package on the client computer For the Ethernet interface model creates an install package for each printer For the USB interface model creates the install package for each print
75. ainville B t Le Croissy A Marne la Vall e 77183 CROISSY BEAUBOURG T l 01 64 66 80 40 Fax 01 64 66 82 18 mailto info solutechnic com http www solutechnic com
76. ally y Black Mark Receipt Cuts by pressing CUT _ N u button Cuts automatically y _ Black Mark je the label by SES P 8 8 B J Bieceulcibl acking paper is not cu Cuts the backing paper 8 ad 8 by pressing CUT button Black Mark Cuts automatically ES E Receipt Cuts by pressing CUT y Wrist Band button ES 121 ER www solutechnic com Printer Diver Settings Printer Operating No Auto Cut Paper type to use Auto Stop at Paper cutting method C thePrint Feed To FeedTo M Cut Peel Off End S se Position Position Position Cuts automatically y Black Mark Cut by pressing CUT E gi N 8 e button Receipt Tears along perforated 8 8 8 a line manually Fan fold Cuts automatically y a Medi aio Peels the label by user N Backing paper is not cut Black Mark Die cut Label Cuts the backing paper n d B by pressing CUT button Tears along perforated 8 8 a line manually f the printing is performed when the user is peeling the label paper is suddenly fed backward and drawn into the printer and may cause paper jam Do not make setting X Used Not Used SOLUTECHNIC PARIS NORD SARL 52 rue d Emerainville B t Le Croissy A Marne la Vall e 77183 CROISSY BEAUBOURG T l 01 64 66 80 40 Fax 01 64 66 82 18 mailto info solutechnic com http www solutechnic com www solutechnic com Chapter 3 Application Development Informa
77. ample when Black NOTE Mark Die cut Label is set for the both and the paper size is different the printer setting file can be used for both 216 SOLUTECHNIC PARIS NORD SARL 52 rue d Emerainville B t Le Croissy A Marne la Vall e 77183 CROISSY BEAUBOURG T l 01 64 66 80 40 Fax 01 64 66 82 18 mailto info solutechnic com http www solutechnic com www solutechnic com Chapter 5 Maintenance of the TM C3400 Ethernet Interface Model Case 3 Connect one printer to two client computers Client Computer 1 Driver Favorite User Definition A Printer 1 Install Package 1 Favorite ed m MediaA User Definition A ES IP Address 1 Client Computer 2 IP Address Q Printer setting file A Driver Favorite Printer setting A E WEEN Preparation Install the Install Assistant the Printer Setting and the printer driver on the administrator s computer and follow the steps below D Make the printer driver setting Set MediaA in the Favorite Setting list Create the BSF file Driver setting BSF Import the driver setting file BSF with the Install Assistant set the printer IP Address 1 and create the install package Create the setting file of the printer Printer setting file A with the Printer Setting Distribution D Prepare the client computers the print
78. anaging the Printer E 227 Monitoring the Network Printer AA 227 Reide LN 228 SOLUTECHNIC PARIS NORD SARL 52 rue d Emerainville B t Le Croissy A Marne la Vall e 77183 CROISSY BEAUBOURG T l 01 64 66 80 40 Fax 01 64 66 82 18 mailto info solutechnic com http www solutechnic com www solutechnic com Chapter 1 Product Overview Product Overview This chapter describes features and specifications of the product Features The TM C3400 is a 3 color ink jet printer that offers high speed easy operability and high reliability required for on demand label printing Printing High speed printing 92 mm s printing width 56 mm 360 dpi x 180 dpi bi directional printing 47 mm s printing width 56 mm 360 dpi x 360 dpi bi directional printing NOTE The print speed is different depending on the resolution and the printing width Color printing CMY 3 color printing Print resolution Plain Media Plain Media Label 360 dpi x 180 dpi 360 dpi x 360 dpi Others 360 dpi x 360 dpi 720 dpi x 360 dpi dpi dots per 25 4 mm dots per inch Each color has 4 gradations e Supports printing on various types of paper Roll paper Fan fold paper Receipt Black Mark Receipt Full page Label Die cut Label Black Mark Die cut Label Detects positions of black marks and gaps between labels Plain Media Plain Media Label Fine Media PET Film Synthetic Media Label Wrist Band e System to prevent ink f
79. anged accordingly UPC A UPC E JANT3 EAN JAN8 EAN Code39 ITF Codabar Code93 Code128 GS1 128M GS1 128 GS1 DataBar Omnidirectional GS1 DataBar GS1 DataBar GS1 DataBar Truncated ExpandedM Expanded GS1 DataBar Limited Rotation Settings Select a setting when printing the barcode rotated by the specified rate Hexadecimal Entry Mode Turn on the check box when the data for barcode is specified on Hexadecimal Entry Mode Composite Turn on the check box to print barcode with a composite symbol Separate the data specified to a composite symbol and a barcode with or V Describe NOTE the data in the order of the composite symbol and the barcode Example 1234567890 012345678905 Use a Quiet Zone Leaves a blank margin around barcodes The barcode printing position is moved based on the amount of margin NOTE 159 SOLUTECHNIC PARIS NORD SARL 52 rue d Emerainville B t Le Croissy A Marne la Vall e 77183 CROISSY BEAUBOURG T l 01 64 66 80 40 Fax 01 64 66 82 18 mailto info solutechnic com http www solutechnic com www solutechnic com e Module Sets the thin element width in dots Upper Line Minimum Mod ule by 360 dpi Rota Lower Line Minimum Ele e Adjust ment Ratio Print tion Symbol Category Quali Setti Bar uality Settings wigth ANSI ANSI ANSI C1 Grade Grade Grade Dor
80. aper sisi 76 Loading Replacing the Roll Paper ire 76 Loading Ilseplacing Fanfold Nee 86 B Attaching Adjusting the Paper Ejection Tray ss 96 E Attaching the Power Switch Cover eeessssssseessseeeeeeeenene nnne nnn nnn nnns 98 B Setting Ihe Printer Driver roter acte ex rhet n inar x engine ses 100 Missing Dot Operation Settings emen 100 NOTIACOTOMSSTINGS e 106 Media Lodding Ke lu CEET 108 Media Postion Detection cid e rente ctr tiger a ree rers ean enl he e Ta a Fn RN ER 110 Panel Buton EE le TTT 112 Setting EPSON STATUS MONITOR 9o derive tern rr pee Pr eek vi ere e ce FR RT sr e an 114 Setting the Post Printing Movement 118 Application Development Information 123 Rei E 123 Printer Driver M 123 I Sample Ge e e TO EE 124 EDSOMNGRSDK ee 126 Environmental Setting for EpsonNet SDK ire 126 B Utilities and Manuais iii 128 Beige uU ER T 130 SOLUTECHNIC PARIS NORD SARL 52 rue d Emerainville B t Le Croissy A Marne la Vall e 77183 CROISSY BEAUBOURG T l 01 64 66 80 40 Fax 01 64 66 82 18 mailto info solutechnic com http www solutechnic com www solutechnic com B Printer Driver and Utility Function List sis 131 Network Setting of the Printer AA 133 Sue
81. c com www solutechnic com Electrical Characteristics Power supply Power supplied by AC adapter accessory PS 180 Input voltage rated North America Japan AC 100 to 125V Other countries AC 100 to 240V Frequency rated 50 Hz to 60 Hz Power Operating Approximately 26W consumption Stand by Approximately 5W When power is Approximately 0 5W OFF e Use the dedicated AC adapter included in the product package CAUTION e Use CAT5e or FTP cable for the Ethernet cable SOLUTECHNIC PARIS NORD SARL 52 rue d Emerainville Bat Le Croissy A Marne la Vall e 77183 CROISSY BEAUBOURG T l 01 64 66 80 40 Fax 01 64 66 82 18 mailto info solutechnic com http www solutechnic com www solutechnic com Chapter 1 Product Overview Reliability Life Print head 6 000 million shots nozzle Paper feed 1 500 000 pages or the number of pages that reaches the mechanism following paper length fed e Plain Media 150 km Fine Media 75 km PET Film 50 km Wrist band 60 km Die cut label Plain Media 150 km Die cut label Fine Media 150 km Die cut label Synthetic Media 50 km Continuous label paper Plain Media 100 km Continuous label paper Fine Media 50 km Continuous label paper Synthetic Media 10 km Plain Media 1 500 000 cuts Fine Media 750 000 cuts PET Film 500 000 cuts Wrist band 200 000 cuts Die cut label backing paper Plain Media 1 500 000 cuts Die cut
82. c com www solutechnic com Registering print setting on Favorite Setting 1 Set the printer driver depending on paper to print Set settings on Main and Page Layout tab Select from Media Layout when using User Defined Media 2 Click Save As Favorite Setting to display Save Delete Favorite Setting The current setting will be displayed on the list of the right side 3 Enter print name 4 Click Add Print setting will be registered on Favorite Setting 1 2 Current Settings Sene Delete Favorite Setting Foor Dee lh Der tee ef Marten ri kt Dela zeg 5 mm FA zen CREER cow 7 case Reverend o Commen apuonali Fin Van Mar ker Gaston Dale arii Tene ms mme A le User Defined Media Registered to Favorite Setting gen EPSON TM C3400 Printing Preferendes 7x77 GG General ci Page Layout CH Drifer Utiities GG Maintenance And Utiities x Save As Favorite Setting Favorite Setting Setting Current Settings Default Settings Print Settings Media Type Media Layout 42 5 x 100 mm FullLabel Adde Print Quality Speed E Quality Color Conection amp Automatic Advanced Advanced Media Source S aving Settings Media Source Roll Media Roll Media Option Save RallMedia Eliminate Lower Margin rl Settings For Ha
83. checks the printer status and displays the printing progress 7 The uninstallation confirmation screen is displayed Click Yes e EPSON Printer Utility Uninstall e Are you sure you want to remove the printer EPSON TM C3400 The confirmation screen to delete the personal setting information is dis played Click Yes to delete it or click No to leave it en EPSON Printer Utility Uninstall Do you want to remove your personal settings information for the WS EPSON TM C3400 ec e 185 SOLUTECHNIC PARIS NORD SARL 52 rue d Emerainville B t Le Croissy A Marne la Vall e 77183 CROISSY BEAUBOURG T l 01 64 66 80 40 Fax 01 64 66 82 18 mailto info solutechnic com http www solutechnic com www solutechnic com 186 If you have set the TM C3400 as the usual printer another printer becomes the usual printer and is displayed after uninstalltion Click OK EPSON Printer Utility Uninstall Warning The default printer has been deleted The new default printer is rz 1 0 Uninstallation complete is displayed Click OK K EPSON Printer Utility Uninstall E Ci Uninstallation complete SOLUTECHNIC PARIS NORD SARL 52 rue d Emerainville Bat Le Croissy A Marne la Vall e 77183 CROISSY BEAUBOURG T l 01 64 66 80 40 Fax 01 64 66 82 18 mailto info solutechnic com http www
84. click Next If you want to change IP address setting click Back Q EpsonNet EasyInstall _ ss EpsonNet SC EasylInstall Checking the settings Bb ln ESS les Send the settings to the network interface It takes about 10 seconds to send the settings Check the settings and then click Next When the Password dialog box appears enter the password of the network interface and then click OK If the password has not been set leave the text box blank and then click OK Model Name TI Method for Acquiring IP Address Manual IP Address KEE Subnet Mask Pp m Pl Default Gateway PAPERS ES m 1T 2 Completed notice of the communication setting is displayed Click Next Q EpsonNet Easylnstall ss EpsonNet EPSON LSC EasyInstall Eiss looo loo Gore The communication settings are completed Click Next to install the printer driver Note 1 To quit EpsonNet Easylnstall click Cancel Model Name Status MAC Address IP Address STMC3400 Computer Not Set wow nm Be Ge 71 SOLUTECHNIC PARIS NORD SARL 52 rue d Emerainville B t Le Croissy A Marne la Vall e 77183 CROISSY BEAUBOURG T l 01 64 66 80 40 Fax 01 64 66 82 18 mailto info solutechnic com http www solutechnic com www solutechnic com 72 Enter the Printer Name and click Next Do not check the box of Print test
85. connector cover on the rear of the printer 2 Connect a LAN cable to the LAN connector by pressing firmly until the connector clicks into place and arrange it as shown below Make sure to put the USB cable through the cable hook as shown in the figure below to prevent the cable from coming unplugged CE p e 20707 e o 4 Cable hook Prevents cable from coming unplugged 3 Close the connector cover 66 SOLUTECHNIC PARIS NORD SARL 52 rue d Emerainville B t Le Croissy A Marne la Vall e 77183 CROISSY BEAUBOURG T l 01 64 66 80 40 Fax 01 64 66 82 18 mailto info solutechnic com http www solutechnic com www solutechnic com Chapter2 Setup Installing The Driver The following two methods can be selected when installing the printer driver e Installation using Easy setup Described in this manual e Installation from the printer driver file Not described in this manual Execute the installer of the printer driver and fol low the instructions on the screen to install the printer driver For Ethernet interface model whose network setting has not changed from the factory default value make such settings as the IP address using the EpsonNet Config to enable the IP communication Installation using Easy setup Easy setup makes it easy to install the printer driver and set the network for Ethernet interface model e Make sure to logon as an adminis
86. continuously when media position detection is set to No Detection The paper is fed by 15 mm if FEED button is pressed once If the FEED button is held down the paper is continuously fed until the button is released 6 seconds at a maximum Feeds the paper to the print starting position when media position detection is set to Detects Black Marks or Detects Margins Between Labels CUT button Feeds the paper to the first auto cut position on the next page and cuts the paper automatically when media position detection is set to No Detection Feeds the paper to the autocut position by detecting the gap between the black marks or labels and cuts the paper automatically when media position detection is set to Detects Black Marks or Detects Margins Between Labels Status sheet button Ethernet interface model only Prints status sheet It is recommended to use Plain Media Roll paper with the width of 108 mm for printing the status sheet e The media position detection setting is set on Maintenance And Utilities tab on the NOTE printer driver e See Status Sheet Printing Ethernet interface model only on page 188 for the status sheet LED POWER power LED Green Lights when the power is on Lights off when the power is off Flashes when the printer is operating initializing charging ink head cleaning Closing roll Paper cover or printing or in an error state ERROR
87. ct with the cover open may cause fire or electric shock SOLUTECHNIC PARIS NORD SARL 52 rue d Emerainville B t Le Croissy A Marne la Vall e 77183 CROISSY BEAUBOURG T l 01 64 66 80 40 Fax 01 64 66 82 18 mailto info solutechnic com http www solutechnic com www solutechnic com e Do not connect cables in ways other than those mentioned in this manual AN Different connections may cause equipment damage or fire CAUTION e Do not connect cables in ways other than those mentioned in this manual Different connections may cause equipment damage or fire e Be sure to set this equipment on a firm stable horizontal surface The product may break or cause injury if it falls e Do not use this product in locations subject to high humidity or dust levels Excessive humidity and dust may cause equipment damage or fire e Do not place heavy objects on top of this product Never stand or lean on this product Equipment may fall or collapse causing breakage and possible injury e Do not use aerosol sprayers containing flammable gas inside or around this product Doing so may cause fire e To ensure safety unplug this product before leaving it unused for an extended period es Do not remove the ink cartridge during transportation of the printer Restriction of Use When this product is used for applications requiring high reliability safety such as transportation devices related to aviation rail marine automotive etc
88. cutter e Buzzer SOLUTECHNIC PARIS NORD SARL 52 rue d Emerainville B t Le Croissy A Marne la Vall e 77183 CROISSY BEAUBOURG T l 01 64 66 80 40 Fax 01 64 66 82 18 mailto info solutechnic com http www solutechnic com www solutechnic com Chapter 1 Product Overview Product Configuration Interface USB interface model USB 2 0 high speed Ethernet interface model 100 Base TX 10 Base T Color White ENNS 5 Accessories Unpacking Roll paper for checking initial movement Inkcartridge Model number SJIC15P e Paper ejection tray Power switch cover Paper feed guide for fanfold paper attached on the rear of the fanfold paper cover AC Adapter Model PS 180 AC cable USB cable USB interface model only Instruction sheet User s Manuals for printer and AC adapter e The AC adapter is embedded in the printer NOTE e The AC cable may not be included with the printer Printer Drivers and utilities are not included with this product CAUTION Download them from the home page of Seiko Epson Corporation SOLUTECHNIC PARIS NORD SARL 52 rue d Emerainville Bat Le Croissy A Marne la Vall e 77183 CROISSY BEAUBOURG T l 01 64 66 80 40 Fax 01 64 66 82 18 mailto info solutechnic com http Avww solutechnic com www solutechnic com Parts Name and Function Front Control panel Release lever Paper ejection guide
89. d For data of 8 digits the 8th digit is regarded as a check digit but not proved LI Composite difference from Normal For data of 8 digits the 8th digit is ignored and a check digit is automatically added Code39 2 A maximum of 256 digits can be specified LJ When both or either one of start stop code is not specified it is automatically added ITF JA maximum of 256 digits can be specified LJ When data of odd digit number is specified 0 is automatically added to the head Codabar JA maximum of 256 digits can be specified 11 When the start code is not specified A is automatically added as a start code LJ When the stop code is not specified the same value as a start code is added as a stop code When the start stop code is input in lower case letters they are automatically converted into upper case letters 163 SOLUTECHNIC PARIS NORD SARL 52 rue d Emerainville B t Le Croissy A Marne la Vall e 77183 CROISSY BEAUBOURG T l 01 64 66 80 40 Fax 01 64 66 82 18 mailto info solutechnic com http www solutechnic com www solutechnic com Code93 Specify the data of 1 to 255 digits L1 A start code 2 check digits stop code is automatically added JA character L1 that indicates a start code is printed for the head of the HRI character 1 A character O that indicates a stop code is printed for the end of the HRI character D HRI characters of the contro
90. d Emerainville B t Le Croissy A Marne la Vall e 77183 CROISSY BEAUBOURG T l 01 64 66 80 40 Fax 01 64 66 82 18 mailto info solutechnic com http www solutechnic com www solutechnic com Chapter 1 Product Overview Paper Ejection Tray Black Mark Paper type Plain Media Fine Media PET Film Receipt Paper form Fanfold paper Paper size Width 76 to 105 mm x length 54 to 148 mm Paper 0 119 to 0 151 mm thickness Black Mark Paper type Plain Media Fine Media Die cut Label Paper form Fanfold paper Paper size Width 76 to 105 mm x length 54 to 148 mm Paper 0 145 to 0 161 mm thickness e The paper ejection tray cannot store multiple sheets of roll paper CAUTION The paper ejection tray may not hold the paper perfectly depending on the condition of the paper or printing Ink Cartridge Model number SJIC15P Type 3 color exclusive integrated ink cartridge Ink color Cyan magenta yellow Ink type Pigment ink Ink life 6 months after loading to the printer 2 years after manufacturing Temperatures Transport 20 to 60 C up to 5 days for 60 C Storage 20 to 40 C up to a month for 40 C Installation 20 to 40 C up to a month for 40 C 51 SOLUTECHNIC PARIS NORD SARL 52 rue d Emerainville B t Le Croissy A Marne la Vall e 77183 CROISSY BEAUBOURG T l 01 64 66 80 40 Fax 01 64 66 82 18 mailto info solutechnic com http www solutechni
91. e cartridge holder as shown below Insert it with arrowed side up Close the ink cartridge cover The INK LED red turns off 142 SOLUTECHNIC PARIS NORD SARL 52 rue d Emerainville B t Le Croissy A Marne la Vall e 77183 CROISSY BEAUBOURG T l 01 64 66 80 40 Fax 01 64 66 82 18 mailto info solutechnic com http www solutechnic com www solutechnic com Chapter 4 Handling Replacing the Paper Replaces the paper The method to replace the paper is different depending on the type of the paper Do not open the roll paper cover or touch the paper during printing N Otherwise the printer may be damaged WARNING Use paper that meets the printer specification For details about the paper specification e CAUTION see Paper Specifications on page 29 e See Loading Replacing the Paper on page 76 when paper is initially loaded or when changing the settings of paper type roll paper fanfold paper media position detection or when changing the paper width Replacing the Roll Paper 1 Press down the release lever and pull it to the front to open the roll paper cover Remove the used roll paper 143 SOLUTECHNIC PARIS NORD SARL 52 rue d Emerainville B t Le Croissy A Marne la Vall e 77183 CROISSY BEAUBOURG T l 01 64 66 80 40 Fax 01 64 66 82 18 mailto info solutechnic com http www solutechnic com www solutechnic com 2 Load the roll paper w
92. e data on NOTE page 162 PDF417 Calculated automatically when the digit number and the line number are 0 21 To specify other number than 0 make sure the multiplication of the digit number and the line number is under 928 QRCode Q Size is determined by the specified version If it does not fit in the specified version it is changed automatically to the appropriate version MaxiCode For Mode and Modes the header and the second message are omissible I Specify the special character as the following format Control Character Hexadecimal SHIFT Ox7B Ox53 CODE B Ox7B 0x42 CODEC Ox7B Ox43 FNCI Ox7B 0x31 FNC2 Ox7B 0x32 FNC3 Ox7B 0x33 FNC4 Ox7B 0x34 GS DataBar Stacked GS1 DataBar Stacked Omnidirectional Up to 13 digits of data can be specified I Do not specify the application identifier 01 for the head of the data JA check digit need not to be attached to the data GS1 DataBar Expanded Stacked J Multiple line symbol version of GS1 Databar Expanded How to specify the data is the same as GS1 Databar Expanded For details see GS1 DataBar Expanded on page 168 175 SOLUTECHNIC PARIS NORD SARL 52 rue d Emerainville B t Le Croissy A Marne la Vall e 77183 CROISSY BEAUBOURG T l 01 64 66 80 40 Fax 01 64 66 82 18 mailto info solutechnic com http www solutechnic com www solutechnic com AztecCode D Supports the
93. e following the instructions on the window makes it easy to install the printer driver and setting the network simultaneously and it is easier than installing the driver solely EPSON Status Monitor 3 This is automatically installed when installing the printer driver The ink level and the printer status can be checked on the window if this is effective on the printer driver Install Assistant This is the utility to put together the setting information of the installed driver and installer of the driver as a package file The driver is installed as the same settings as the original computer when executing this on the different computer and this makes it easy to install the printer driver to the several computers e Only the driver settings saved in the computer can be copied The driver settings saved in the NV memory in the printer can not be copied See Printer Driver and Utility Function List on page 131 for the settable items e Seethe Install Assistant manual for details NOTE 128 SOLUTECHNIC PARIS NORD SARL 52 rue d Emerainville B t Le Croissy A Marne la Vall e 77183 CROISSY BEAUBOURG T l 01 64 66 80 40 Fax 01 64 66 82 18 mailto info solutechnic com http www solutechnic com www solutechnic com Chapter 3 Application Development Information Printer Setting This is to change settings at one time for several printer drivers in the network For USB interface model the USB serial number ca
94. e matched SOLUTECHNIC PARIS NORD SARL 52 rue d Emerainville Bat Le Croissy A Marne la Vall e 77183 CROISSY BEAUBOURG T l 01 64 66 80 40 Fax 01 64 66 82 18 mailto info solutechnic com http www solutechnic com www solutechnic com Chapter 1 Product Overview Paper type Fine Media Label Form Roll paper Backing paper width 30 to 112 mm Label width Label length 25 4 to 108 mm 25 4 to 1117 6 mm When it is less than 15 0 59 to 25 4 1 mm use the label of When removing right and left fringes only in the illustration Gap between labels 3 to 5 mm 5 mm for fanfold paper Edge cutoff on left right side 2 0 5 mm Label edge R 2 mm or less Black mark width 13 mm or more Black mark length 9 mm or more Black mark centering position 8 5 1 mm Black mark interval 15 mm or more Paper thickness 0 145 mm Roll paper core Outside diameter 56 8 mm External diameter Maximum 101 6 mm Winding direction Printing face must be facing outside e Do not use the paper with a hole or cutout CAUTION when using this type of paper the label end and the black mark end of the black mark position on the die cut label must be matched 39 SOLUTECHNIC PARIS NORD SARL 52 rue d Emerainville Bat Le Croissy A Marne la Vall e 77183 CROISSY BEAUBOURG T l 01 64 66 80 40 Fax 01 64 66 82 18 mailto info solutechnic com htt
95. e printer driver window See How to Use the Printer Driver on page 152 for how to display the driver window 3 Select Maintenance And Utilities tab and click Media Loading Set tings 108 SOLUTECHNIC PARIS NORD SARL 52 rue d Emerainville B t Le Croissy A Marne la Vall e 77183 CROISSY BEAUBOURG T l 01 64 66 80 40 Fax 01 64 66 82 18 mailto info solutechnic com http www solutechnic com www solutechnic com Chapter2 Setup 4 The Media Loading Method Settings window is displayed Select your choice and click Next 5 Paper Set Operation Settings mem Specify the paper set operation at the start up and paper cover close f Select an item and click the Next button Paper Set Operation at the Start up Paper Set Operation at the Paper Cover close 5 Sets paper feed to the print starting position and click OK Click Cancel to terminate without performing the Media Loading Method Settings Paper Set Operation at the Start up Paper Set Operation at the Paper Cover close r GG Media Loading Method Settings e ES i Media Loading Method Settings Set the media loading method at start up Select an item and click the DK button ngj Media Loading Method without Cutting No Media Loading Method et Set the media loading method at media cover close f Select an item and click the DK button j
96. echnic com 29 www solutechnic com Receipt This is continuous paper Paper type Plain Media Fine Media PET Film Form Roll paper Paper width 30 to 108 mm Paper thickness 0 085 to 0 151 mm Roll paper core Outside diameter 44 1 mm External diameter Maximum 101 6 mm Winding direction Printing face must be facing outside Do not use the paper with a hole or cutout SOLUTECHNIC PARIS NORD SARL 52 rue d Emerainville Bat Le Croissy A Marne la Vall e 77183 CROISSY BEAUBOURG T l 01 64 66 80 40 Fax 01 64 66 82 18 mailto info solutechnic com http www solutechnic com www solutechnic com Black Mark Receipt Back side Chapter 1 Printing side Product Overview x Center of black marks g Center of paper Center of paper width x SS width OC m Paper feeding g Paper feeding direction 60 direction pE Z x 99 0 Perforation m 0 5 mm or more When using fanfold paper O Black mark Black mark width receipt Paper type Plain Media Fine Media PET Film Form Roll paper Paper width 30 to 108 mm Black mark width 13 mm or more Black mark length 9mm or more Black mark centering position 8 5 1 mm Black mark interval 15 mm or more Paper thickness 0 085 to 0 151 mm Roll paper core Outside diameter 44 1 mm External diameter Maximum 101 6 mm Winding direction Printing face must be facing o
97. ecommended Intel Pentium Celeron series AMD Athlon Duron family or processors that are compatible with these are recommended RAM Windows 2000 256 MB or larger is recommended Windows XP 512 MB cr larger is recommended Vista Server2003 HDD Free space must be 250 MB or larger The printers on the network is supported up to 64 printers In that case if the minimum TION requirements above are not met the printer may not be able to come up to its standard Printing Specifications Printable Roll paper Minimum width 26 mm Maximum width 104 mm area Fanfold paper Minimum width 46 mm Maximum width 104 mm Print speed 360 x 180 dpi Printing width 56 mm 92 mm s 72 mm 82 mm s horizontal x vertical 104 mm 68 mm s 360 x 360 dpi Printing width 56 mm 47 mm s 72 mm 42 mm s horizontal x vertical 104 mm 35 mm s 720 x 360 dpi Printing width 56 mm 23 mm s 72 mm 21 mm s horizontal x vertical 104 mm 17 mm s dpi dots per 25 4 mm dots per inch 28 SOLUTECHNIC PARIS NORD SARL 52 rue d Emerainville B t Le Croissy A Marne la Vall e 77183 CROISSY BEAUBOURG T l 01 64 66 80 40 Fax 01 64 66 82 18 mailto info solutechnic com http www solutechnic com www solutechnic com Chapter 1 Paper Specifications Product Overview The following is the type and the size of paper specified for this printer When using paper other than specified paper pape
98. ed Left parenthesis for the application identifier C is printed Right parenthesis for the application identifier Y is printed Check digit position ii Check digit is printed An error occurs when the format identifiers do not meet the following condition Format Identifier Format 01 Numbers of 14 digits 10 Alphanumerics of 1 20 digits 17 Numbers of 6 digits YYMMDD 2 Alphanumerics of 1 20 digits 30 Numbers of 1 8 digits SOLUTECHNIC PARIS NORD SARL 52 rue d Emerainville B t Le Croissy A Marne la Vall e 77183 CROISSY BEAUBOURG T l 01 64 66 80 40 Fax 01 64 66 82 18 mailto info solutechnic com http www solutechnic com www solutechnic com Chapter 4 Handling GS DataBar Omnidirectional GS1 DataBar Truncated GS1 DataBar Limited The first application identifier 01 is not included in the data 1 When printing the HRI characters the first application identifier 01 is printed as 01 before the packing identification code L1 A check digit need not to be attached to the barcode data LJ When printing the HRI character a check digit is printed after a product code For GS1 Databar Limited specify 0 or 1 for the first digit GS DataBar ExpandedM Specify the data of 38 to 66 digits that does not include 7 1 is the delimiter for the application identifiers printed as the HRI character but not encoded
99. eeslegh von NSO 1178 Favorite Setting Fen Page Label Coker Ret Paper Our She 3x mfi e e E vg fm am Clean Pinthead g d Mal Heed Clearing Nozzle Dec i Chock nodes anit dean tie fol d sse Ceci clogged nozzles automatically any nozzle is clogged Maintenance ju Media Feed Pitch Adjustment F Print Head Alignment P Is Adjust the cut and print position vE A Adjust misaigrment of vetical lines barcodes and media feed during bidirectional printing Version 1 0 0 0 Maintenance And Utilities Caca ze ta SOLUTECHNIC PARIS NORD SARL 52 rue d Emerainville B t Le Croissy A Marne la Vall e 77183 CROISSY BEAUBOURG T l 01 64 66 80 40 Fax 01 64 66 82 18 mailto info solutechnic com http www solutechnic com 199 www solutechnic com Printer Setting Make a printer setting in the following cases When a new printer is installed When the paper type is changed The media position detection setting is necessary See 2 Setting for media position detection on page 79 When printer maintenance such as Head Cleaning or Print Head Alignment is necessary The printer setting is made by the printer driver and the Printer Setting Item Printer Driver Printer Setting Installation of the Printer Setting to the
100. ejection tray Paper may not stay in the paper ejection tray depending on the paper curl and length e CAUTION e When the fanfold paper is used the several printed papers can be stored in the ejection tray See Paper Ejection Tray on page 51 for the numbers of the fanfold paper that can be stored in the ejection tray Attach the paper ejection tray to the hooks under the paper ejection table 2 Pull the lever at the bottom right of the paper ejection tray to unlock it 96 SOLUTECHNIC PARIS NORD SARL 52 rue d Emerainville Bat Le Croissy A Marne la Vall e 77183 CROISSY BEAUBOURG T l 01 64 66 80 40 Fax 01 64 66 82 18 mailto info solutechnic com http www solutechnic com www solutechnic com Chapter2 Setup 3 Slide the bottom tray to align it with the paper length 4 Lock the paper ejection tray 97 SOLUTECHNIC PARIS NORD SARL 52 rue d Emerainville B t Le Croissy A Marne la Vall e 77183 CROISSY BEAUBOURG T l 01 64 66 80 40 Fax 01 64 66 82 18 mailto info solutechnic com http www solutechnic com www solutechnic com Attaching the Power Switch Cover Attaching the power switch cover prevents accidental pressing of the power switch Before attaching the power switch cover set DIP switch 1 to ON For details see Setting CAUTION the DIP switches Function of the DIP Switches on page 75 The printer power can then be switched by turning the A
101. ent 57 SOLUTECHNIC PARIS NORD SARL 52 rue d Emerainville B t Le Croissy A Marne la Vall e 77183 CROISSY BEAUBOURG T l 01 64 66 80 40 Fax 01 64 66 82 18 mailto info solutechnic com http www solutechnic com 58 www solutechnic com Paper When using a full page label remove the ejected label each time the printing is finished Oth erwise a part of printed label may be cut or a cutter error may occur See Status Error Indi cations on page 21 When cutting the full page label adhesive from labels may stick to the fixed blade of the autocutter which may prevent the autocutter from cutting paper cleanly If this happens clean the cutter blade For details see Cleaning the Autocutter on page 191 Turning on off the power switch If you turn the printer off without using the power switch the print head may not return to its home position In this case the next time the printer is turned on auto head cleaning is per formed which wastes ink Printing For the USB interface model it takes time for the next printing if you turn the printer off and on after printing The ink cartridge contains 3 colors of ink Even when one particular color is specified all 3 col ors of ink are used for printing and for keeping the print head in good condition When the ink level of even one color reaches the lowest limit the printer stops printing The colors of printouts may become abnormal if you tilt this prin
102. eplacing the Ink Cartridge Printing can not be made if any of the three color inks ends When the ink ends the INK LED lights Follow the steps below to replace the ink cartridge e Always use the EPSON SJIC15P as the ink cartridge CAUTION Do not open the package of the ink cartridge until you are ready to load it in the printer e When the ink cartridge is loaded for the first time the printer uses ink to prepare for printing initial ink charge therefore the first replacement period is shorter than normal e Ink consumption differs depending on printer conditions such as printing and cleaning e To maintain the quality of print head the INK LED lights before using up all the ink even some ink remains in the cartridge Turn the power on and make sure that the INK LED lights 2 Pull down the ink cartridge cover to the front to open it 141 SOLUTECHNIC PARIS NORD SARL 52 rue d Emerainville B t Le Croissy A Marne la Vall e 77183 CROISSY BEAUBOURG T l 01 64 66 80 40 Fax 01 64 66 82 18 mailto info solutechnic com http www solutechnic com www solutechnic com 3 Pull out the empty ink cartridge to remove it Do not leave the printer without ink cartridge AN Otherwise the print head may dry and clog CAUTION Shake new ink cartridge package 4 or 5 times before opening it and take out the ink cartridge from the package Push the ink cartridge gently into th
103. er 3 Insert the plug side of the AC adapter to the printer 4 Push in the cable side of the AC adapter to the printer and make sure that the hooks x2 of the printer are locked 5 Place the printer with the bottom down 6 Connect the AC cable 195 SOLUTECHNIC PARIS NORD SARL 52 rue d Emerainville B t Le Croissy A Marne la Vall e 77183 CROISSY BEAUBOURG T l 01 64 66 80 40 Fax 01 64 66 82 18 mailto info solutechnic com http www solutechnic com www solutechnic com Preparing for Transport Follow the steps below to transport the printer e Do not take the ink cartridge out of the printer when transporting it AN e Do not leave the printer without ink cartridge Doing so may result in drying print head CAUTION and clogging Turn the power off Confirm that 4 POWER LED is off Remove the paper N eh 4 Pack the printer upright Troubleshooting Lighting and Flashing fhe Error LED Recover from the error as follows when Error LED is lightening and flashing For LED lighting flashing patterns see Status Error Indications on page 21 Make sure that the roll paper cover and ink cartridge cover is closed Close the cover when it is opened Make sure that the Paper LED is not lightning When Paper LED is lightening check if there is any paper jammed and set the paper correctly referring to Replacing the Paper on page 143 Turn the printer off and back to on again Contac
104. er and the administrator s computer for network communication possible to use also as a client computer Connect the printer to the network Set IP Address 1 to the printer using the EpsonNet Config on the administrator s computer Copy the install package on Client Computer 1 and double click its icon The printer driver is automatically installed and set Copy the install package on Client Computer 2 and double click its icon The printer driver is automatically installed and set Make the settings to Printer 1 with the Printer Setting on the administrator s computer using the printer setting file A 217 SOLUTECHNIC PARIS NORD SARL 52 rue d Emerainville B t Le Croissy A Marne la Vall e 77183 CROISSY BEAUBOURG T l 01 64 66 80 40 Fax 01 64 66 82 18 mailto info solutechnic com http www solutechnic com www solutechnic com Case 4 Connect two Ethernet model printers to two client computers and print on the same media Client Computer 1 Install Package 1 Favorite User Definition A IP Address 1 Install Package 2 sene User Definition A eee IP Address 2 Printer setting file A Driver Favorite User Definition A Client Computer 2 Printer 1 Oo Fee Printer setting A IP Address eem Driver Favorite User Def
105. er HRI Character SHIFT Not printed CODE A B C Not printed FNC1 4 Space is printed Control character 00h 1Fh 7Fh Space is printed GS1 128 Specify the data of 2 to 255 digits 1 y is the delimiter for the application identifiers printed as the HRI character but not encoded LJ The start codes CODE A CODE B CODE C and the stop code are added automatically D A symbol character FNC1 that is described after the start code is automatically added 11 When is specified a check digit is automatically calculated and replaced with 2 digits of consecutive numbers must be specified as the application identifier If it is not spec ified correctly an error occurs I When 01 is specified as the application identifier the 14th digit becomes a check digit how ever it is not proved when the check digit is specified When the 14th digit is the check digit is automatically calculated and replaced with 1 A special character is indicated by combining and the next character 11 When the character right after is not any of the following an error occurs Control Character ASCII HRI Character Control Character 00h 1Fh 7Fh Space is printed FNCI 1 Space is printed FNC3 3 Space is printed Eu is printed C is printed Y D gt S is printed Bd H is printed Left parenthesis for the application identifier C is
106. er Setting Make the printer and the printer driver setting MediaB Create the BSF file Driver setting MediaB BSF Import the driver setting file MediaB BSF with the Install Assistant and create the install package Install package MediaB Create the setting file of the printer Printer setting file B with the Printer Setting 215 SOLUTECHNIC PARIS NORD SARL 52 rue d Emerainville B t Le Croissy A Marne la Vall e 77183 CROISSY BEAUBOURG T l 01 64 66 80 40 Fax 01 64 66 82 18 mailto info solutechnic com http www solutechnic com www solutechnic com Distribution D Prepare the client computer and the printers Copy the install package MediaA and double click its icon The printer driver for Printer 1 is automatically installed and set Current Settings in the Favorite Setting list is User Defenition A Connect Printer 1 and turn it on amp Install the Printer Setting on the client computer Make the settings to Printer 1 with the Printer Setting using the printer setting file A Copy the install package MediaB and double click its icon The printer driver for Printer 2 is automatically installed and set Current Settings in the Favorite Setting list is User Definition B Connect Printer 2 and turn it on Make the settings to Printer 2 with the Printer Setting using the printer setting file B When the printer setting for MediaA and MediaB are the same for ex
107. er driver setting D Printer Setting For details see the Printer Setting User s Manual Makes the settings to the printer The settings can be copied from the setting file or from the master printer to multiple printers Cannot be used on the computer on which the printer driver has not been installed Q EpsonNet Config For details see the Help in the EpsonNet Config Makes the network setting for the Ethernet interface model Can make the multiple printer settings at a time 207 SOLUTECHNIC PARIS NORD SARL 52 rue d Emerainville B t Le Croissy A Marne la Vall e 77183 CROISSY BEAUBOURG T l 01 64 66 80 40 Fax 01 64 66 82 18 mailto info solutechnic com http www solutechnic com www solutechnic com Preparation for the Administrator Administrator s Computer Install Assistant Driver Driver Setting Ethernet Model BSF File Printer IP Favorite DEE User Definition A information Install Package L Printer setting d Printersetting file El Things to be prepared Printer KS The following things must be prepared by an administrator CQ TM C3400 Printer Driver Necessary to create the install package BSF file LI BSF file This is the setting file for the printer driver This file is created with the TM C3400 printer driver Make sure of the following points when installing multiple printer drivers on one comp
108. er feed 8 dot AztecCode Fine Media No Paper feed 5 dot 6 dot 2 Speed QRCode ele With Paperfeed 6dot dot Label Synthetic No Paper feed 5 dot 6 dot 2 Media Label Quality PET Film With Paper feed 6 dot 7 dot Wrist Band Not supported Whether paper feed is performed during printing 2D symbol can be checked in Display Media Feed Position Display Print Preview in the Print Preview function For this function see Print Preview on page 179 Only ORCode is confirmed Click Add The selected 2D symbol font is saved and the font name is added to the font list The 2D symbol font can be registered up to 30 The 2D symbol font setting can be overwritten by clicking Save after selecting the font name from the font list and changing the setting The 2D symbol font setting can be deleted by clicking Delete after selecting the font name from the font list Test print is executed according to the setting by clicking Print after inputting the text in the box 174 SOLUTECHNIC PARIS NORD SARL 52 rue d Emerainville B t Le Croissy A Marne la Vall e 77183 CROISSY BEAUBOURG T l 01 64 66 80 40 Fax 01 64 66 82 18 mailto info solutechnic com http www solutechnic com www solutechnic com Chapter 4 Handling Specifying the 2D symbol data See the following description to specify the 2D symbol data For the composite symbol and the HRI character see Specifying the barcod
109. ers and the administrator s computer for network communication possible to use also as a client computer OQ Connect Printer 1 and Printer 2 to the network Set IP Address 1 to Printer 1 and IP Address 2 to Printer 2 using the EpsonNet Config on the administrator s computer Copy the Install Package 1 on Client Computer 1 and double click its icon The printer driver for Printer 1 is automatically installed and set Copy the Install Package 2 on Client Computer 2 and double click its icon The printer driver for Printer 2 is automatically installed and set Make the settings to Printer 1 with the Printer Setting on the administrator s computer using the printer setting file A Make the settings to Printer 2 with the Printer Setting on the administrator s computer using the printer setting file B 221 SOLUTECHNIC PARIS NORD SARL 52 rue d Emerainville B t Le Croissy A Marne la Vall e 77183 CROISSY BEAUBOURG T l 01 64 66 80 40 Fax 01 64 66 82 18 mailto info solutechnic com http www solutechnic com www solutechnic com Maintenance This section describes the following contents Adding a client computer for the Ethernet interface model page 222 I Adding a printer page 223 Adding a paper type changing the print setting page 224 I Replacing the printer page 225 Adding a Client Computer for the Ethernet Interface Model Add a client computer install the printer driver a
110. ers to two client computers and print on different media 213 SOLUTECHNIC PARIS NORD SARL 52 rue d Emerainville B t Le Croissy A Marne la Vall e 77183 CROISSY BEAUBOURG T l 01 64 66 80 40 Fax 01 64 66 82 18 mailto info solutechnic com http www solutechnic com www solutechnic com USB interface model Case 1 Connect one printer to one client computer Install Package Client Computer 1 Printer 1 Favorite Driver User Definition A Favorite User Definition A E Printer setting file Seen Y nu Printer setting A Preparation Install the Install Assistant the Printer Setting and the printer driver to the administrator s computer and follow the steps below D Make the printer driver setting Set Media in the Favorite Setting list Create the BSF file Driver setting BSF Import the driver setting file BSF with the Install Assistant and create the install package Distribution D Prepare the client computer and the printer Create the setting file of the printer with the Printer Setting Copy the install package and double click its icon The printer driver for Printer 1 is automatically installed and set Connect Printer 1 and turn it on Install the Printer Setting to the client computer Make the settings to Printer 1 with the Printer S
111. etting using the printer setting file 214 SOLUTECHNIC PARIS NORD SARL 52 rue d Emerainville B t Le Croissy A Marne la Vall e 77183 CROISSY BEAUBOURG T l 01 64 66 80 40 Fax 01 64 66 82 18 mailto info solutechnic com http www solutechnic com www solutechnic com Chapter 5 Maintenance of the TM C3400 Case 2 Connect two printers to one client computer and print on different media Install Package MediaA ERES Printer 1 User Definition A t User Definition B Client Computer Dri PH CX UT ediaA iy ba Current Settings Favorite E User Definition A S e User Definition A User Definition A Driver 2 User Definition B Definition B Current Settings User Definition B User Definition B Printer f setting file B ESS Printer setting B p setting file A Printer setting A SS Preparation Install the Install Assistant the Printer Setting and the printer driver to the administrator s computer and follow the steps below D Make the printer driver setting MediaA Set Media A in the Favorite Setting list Create the BSF file Driver setting MediaA BSF Q Import the driver setting file MediaA BSF with the Install Assistant and create the install package Install package MediaA Create the setting file of the printer Printer setting file A with the Print
112. ettings window is displayed Select your choice and click Next f 5 Panel Button Settings mx a Dei the Panel Button d Select an item and click the Next button Settings Media Feed Button enable disable Settings Cut Button enable disable 112 SOLUTECHNIC PARIS NORD SARL 52 rue d Emerainville Bat Le Croissy A Marne la Vall e 77183 CROISSY BEAUBOURG T l 01 64 66 80 40 Fax 01 64 66 82 18 mailto info solutechnic com http www solutechnic com www solutechnic com Chapter2 Setup Select Enable Disable the panel button and click OK Click Cancel to terminate without performing the Panel Button Settings Feed Button Cut Button 7 E Panel Button Settings e E Panel Button Settings Set the Media Feed Button for enable disable d Select an item and click the OK button Enable Disable Set the Cut Button for enable disable d Select an item and click the OK button Enable 5 Disable mm 6 Setting is completed Click OK to finish P Panel Button Settings ims Finish setting 113 SOLUTECHNIC PARIS NORD SARL 52 rue d Emerainville B t Le Croissy A Marne la Vall e 77183 CROISSY BEAUBOURG T l 01 64 66 80 40 Fax 01 64 66 82 18 mailto info solutechnic com http www solutechnic com www solutechnic com Setting EPSON Status Monitor 3
113. f a missing dot error Do not perform this operation while documents are being printed or in the print queue Otherwise the print data is deleted 9 Missing Dot Operation Settings Void Image Registration 15 Vaid Image Test Print Ce Select the setting mode See Print without Missing Dots on page 23 for which mode to select After selecting the mode click OK Click Cancel to terminate without performing the Missing Dot Operation Settings S E Missing Dot Operation Settings M Specify the operation at a missing dot error As Select an item and click the DK button D Anti missing Color Mode Anti missing Read Mode High Reliability Made Reprint High Reliability Made Void Image Print Em 6 Setting is completed Click OK to finish e 5 Missing Dot Operation Settings S Ay Finish setting 101 SOLUTECHNIC PARIS NORD SARL 52 rue d Emerainville Bat Le Croissy A Marne la Vall e 77183 CROISSY BEAUBOURG T l 01 64 66 80 40 Fax 01 64 66 82 18 mailto info solutechnic com http Avww solutechnic com 102 www solutechnic com Void image registration Specifies the print image on High Reliability Mode Void Image Print when dots are missing The default void printing is all in black printing with height of 25 4 mm and user can change this to another image file 1 Turn the printer
114. fault folder Select the folder c users userappdata local tem V Show Mouse Over Help RR i 1 Always spool RAW datatype F Print as Bitmap E Skip Blank Page V Join Adjacent Barcodes or 2D Symbol Fonts F Enables the restricted function on Maintenance And Utilities tab Unit to use mm inch Cancel Help 115 SOLUTECHNIC PARIS NORD SARL 52 rue d Emerainville B t Le Croissy A Marne la Vall e 77183 CROISSY BEAUBOURG T l 01 64 66 80 40 Fax 01 64 66 82 18 mailto info solutechnic com http www solutechnic com www solutechnic com Error display setting for EPSON Status Monitor 3 Follow the steps below to make setting of error display for EPSON Status Monitor 3 1 Turn the printer on 2 Display the printer driver window See How to Use the Printer Driver on page 152 for how to display the driver window 3 Select Driver Utilities tab and click Monitoring Preferences 4 The Monitoring Preferences window is displayed Click on the box of your choice and click OK Monitoring Preferences EPSON TM C3400 9 mium Select Notification Event Screen Notification M Error On O Communication Error Off O Ink Low Dff M Maintenance Call On Default Settings Select Shortcut Icon E Shortcut Icon Example d Double clicking the Shortcut Icon opens the Printer Status Window Eme Heb e
115. fication Setting at an Error Selects beep notification sounds buzzer or not when error occurs Default setting is Beep The user does not need to change when using with default setting e LED Notification Setting at Ink Low Selects LED notification lights LED or not when ink level is low Default setting is LED On The user does not need to change when using with default setting Notification Setting at a Paper Size Type Error Selects notification setting at a paper size or type error Lights Error LED and Paper LED when detecting an error and notifies error if EPSON Status Monitor 3 is in active Default setting is No Error Notification The user does not need to change when using with default set ting Follow the steps below to set the notification setting 1 Turn the printer on 2 Display the printer driver window See How to Use the Printer Driver on page 152 for how to display the driver window 3 Select Maintenance And Utilities tab and click Notification Settings 4 The Notification Settings window is displayed Select an item to set and click Next d Notification Settings Specify various notification settings Select an item and click the Next button i amp Beep Notification Setting at an Error LED Notification Setting at Ink Low Notification Setting at a Paper Size Type Error CSR 106 SOLUTECHNIC PARIS NORD SARL 52 rue d Emerainville
116. full range mode and the compact mode DataMatrix Q Supports the square of the ECC200 version Printing method Specify the selected 2D symbol font specified point and language to the printing data and print it Document WordPad lola File Edit View Inset Format Help Dep SR a TI TES 2D Symboll http www epson com The font size of the 2D symbol can not be changed by Specified Point value CAUTION The 2D symbol is not printed when other values are selected Printing the 2D symbol in cyan only When the printed 2D symbol is difficult to read make settings to print it in cyan only For details see Printing the barcode in cyan only on page 169 176 SOLUTECHNIC PARIS NORD SARL 52 rue d Emerainville Bat Le Croissy A Marne la Vall e 77183 CROISSY BEAUBOURG T l 01 64 66 80 40 Fax 01 64 66 82 18 mailto info solutechnic com http www solutechnic com www solutechnic com Chapter 4 Handling Barcode and 2D Symbol Font Printing on NET Environment Since NET Framework supports only True Type font and Open Type font the barcode and 2D symbol font which are registered in the printer driver can not be printed from the application Therefore True Type font is replaced with barcode and 2D symbol font by using font replacement function of the printer driver Barcode and 2D symbol fonts can be printed from the application under NET Framework environment by this replace
117. gs of the following Display Select 2D Symbols Font Name Input an arbitrary character string ASCII characters only Type Select a 2D symbol type The displayed items are changed accord ingly Rotation Settings Select a setting when printing the 2D symbol rotated by the specified rate Hexadecimal Entry Mode Turn on the check box when the data for 2D symbol is specified on Hexadecimal Entry Mode 170 SOLUTECHNIC PARIS NORD SARL 52 rue d Emerainville B t Le Croissy A Marne la Vall e 77183 CROISSY BEAUBOURG T l 01 64 66 80 40 Fax 01 64 66 82 18 mailto info solutechnic com http www solutechnic com www solutechnic com Chapter 4 Handling Composite Turn on the check box to print the 2D symbol with a composite sym bol NOTE Use a Quiet Zone Separate the data specified to a composite symbol and a 2D symbol with or V Describe the data in the order of the composite symbol and the 2D symbol Example 1234567890 012345678905 Leaves a blank margin around 2D symbols GE The 2D symbol printing position is moved based on the amount of margin 2 Make settings of the following items according to the selected Type e PDF417 x Module Width Module Height Column Step Truncation Symbol Error Correction Level es ORCode Model Module Version Error Correction Level e MaxiCode Mode e GS1 DataBar
118. gth Interval of black marks Black mark width Printing side Paper feeding direction Cl Black mark paper Paper type Synthetic Media Form Roll paper Backing paper width 28 6 30 mm Black mark width 13 mm or more Black mark length 9 mm or more Black mark centering position 8 5 1 mm Black mark interval 292 1 mm Paper thickness 0 195 mm Roll paper core Outside diameter 56 8 mm External diameter Maximum 101 6 mm Winding direction Printing face must be facing outside Hole notch Diameter 2 5 mm or less SOLUTECHNIC PARIS NORD SARL 52 rue d Emerainville B t Le Croissy A Marne la Vall e 77183 CROISSY BEAUBOURG T l 01 64 66 80 40 Fax 01 64 66 82 18 mailto info solutechnic com http www solutechnic com www solutechnic com Chapter 1 Product Overview Print Area and Cutting Position Receipt Roll paper Top margin 2 0 mm typical value Left and right margin 2 0 mm typical value Bottom margin 2 0 mm typical value Paper width Paper feeding direction Center of paper width 2 0 mm Auto cut position o E o E E e 15 0 mm or more When auto cutting mm Print area Paper 2 0 mm Print area width When the roll paper option is set to Banner Mode a top margin is set only on the first CAUTION page of the print job and not on the rest A bottom margin is set
119. he TM C3400 sample program The TM C3400 sample program cannot be used for other printers than this printer guage is not 10096 confirmed Operation is checked for the sample program using the EpsonNet SDK however Epson Net SDK does not support C VB6 0 and VB NET officially Combination with each lan Structure of TM C3400 sample program The following is the structure model and language to use for TM C3400 sample program Printer lanquace Model 9209 Level Program name Specification D E uo e Zis o ea cea Som tz e Step 1 Printing Basic print program SO S characters Step 2 Printing Sets barcode font to use in VJ vp a e bar codes advance for print program Basic TT Step 3 Printing bit Includes bit dat p g eee NV N N N N N map data Step 4 Requesting the Checks the printer condition printer status from the before printing and executes d Lie M ses application error handling 124 SOLUTECHNIC PARIS NORD SARL 52 rue d Emerainville B t Le Croissy A Marne la Vall e 77183 CROISSY BEAUBOURG T l 01 64 66 80 40 Fax 01 64 66 82 18 mailto info solutechnic com http www solutechnic com www solutechnic com Chapter 3 Application Development Information SOLUTECHNIC PARIS NORD SARL 52 rue d Emerainville B t Le Croissy A Marne la Vall e 77183 CROISSY B
120. hnic com www solutechnic com Chapter 1 Product Overview Ful page Label Backing paper width g Backing paper g Label area Edge cutoff een Edge cutoff Paper type Plain Media Label Fine Media Label Synthetic Media Label Form Roll paper Backing paper width 30 to 112 mm Label width 25 4 to 108 mm Edge cutoff on left right side 2 0 5 mm Paper thickness 0 128 to 0 195 mm Roll paper core Outside diameter 44 1 mm External diameter Maximum 101 6 mm Winding direction Printing face must be facing outside Do not use the paper with a hole or cutout CAUTION 33 SOLUTECHNIC PARIS NORD SARL 52 rue d Emerainville Bat Le Croissy A Marne la Vall e 77183 CROISSY BEAUBOURG T l 01 64 66 80 40 Fax 01 64 66 82 18 mailto info solutechnic com http www solutechnic com www solutechnic com Die cut Label When removing all the fringes Backing paper width Edge R When removing right and left fringes only Black Mark Die cut Label Backing paper width Label length Label length 5 5 P D 2 23 28 8 oz o S Backing paper T Label area Label chaff gt Label width Label width Edge cutoff Edge cutoff Edge cutoff edge Edge cutoff edge Paper type Plain Media Label Form Roll paper Backing paper width 30 to 112 mm Label width 25 4 to 108 mm Label length 25 4 to 1117 6 mm When it is less than 15 0 59 to 25 4
121. hnic com http www solutechnic com www solutechnic com Chapter2 Setup 2 Setting for media position detection This procedure is not required when media position detection is not changed When paper remains in the printer media position detection cannot be set CAUTION Be sure to remove the paper before turning on the printer 1 Turn the power on 2 Remove the paper in the printer 3 Display the printer driver window See How to Use the Printer Driver on page 152 for how to display the driver window 4 Change Media position detection on Maintenance And Utilities tab of the printer driver depending on the paper to use Roll paper type Media position detection setting Receipt Full page Label Transparent Full page Label Not applied Black Mark Die cut Label Detects black marks of die cut label Black Mark Receipt Detects black marks of receipt Die cut Label Black Mark Die cut Label Detects th T Transparent Die cut Label SE Re AR RER ees 5 Turn the power off The changed setting of the media position detection is saved in the NV memory of the CAUTION printer when the printer is turned off Be sure to turn off the printer to enable the setting 79 SOLUTECHNIC PARIS NORD SARL 52 rue d Emerainville Bat Le Croissy A Marne la Vall e 77183 CROISSY BEAUBOURG T l 01 64 66 80 40 Fax 01 64 66 82 18 mailto info solutechnic com http www solutechnic com
122. ing pitch 15 0 mm or more When auto cutting Auto cut position Interval of perforated lines 203 2 mm to 304 8 mm Perforated linc isses ME Auto cut position EE 2 0 mm 2 0 mm O Print area Print area width E Paper 47 SOLUTECHNIC PARIS NORD SARL 52 rue d Emerainville B t Le Croissy A Marne la Vall e 77183 CROISSY BEAUBOURG T l 01 64 66 80 40 Fax 01 64 66 82 18 mailto info solutechnic com http www solutechnic com www solutechnic com Black Mark Die cut Label Roll paper Top margin inside the label 2 0 mm typical value Left and right margin inside the label 2 0 mm typical value Bottom margin inside the label 2 0 mm typical value Paper width E E o E Paper feeding direction Center of paper width N Auto cut position es E 1 0 mm or morg 18 0 mm or more When auto cutting Auto cut position 2 0 mm 15mm w 20mm Auto cut position 20mm _ Print area _ Label area Backing paper 2 0 mm Print area width 48 SOLUTECHNIC PARIS NORD SARL 52 rue d Emerainville Bat Le Croissy A Marne la Vall e 77183 CROISSY BEAUBOURG T l 01 64 66 80 40 Fax 01 64 66 82 18 mailto info solutechnic com http www solutechnic com www solutechnic com Chapter 1 Product Overview Black Mark Die cut Label Fanfold paper Top margin inside the label 2 0 mm typical value Left and right margin inside the label 2 0 mm typical value Bottom margi
123. inition A 1 Q d Se Printer 2 Qo Printer setting A seet IP Address 2 Ke Printer setting A d qa H Preparation Install the Install Assistant the Printer Setting and the printer driver to the administrator s computer and follow the steps below D Make the printer driver setting Set MediaA in the Favorite Setting list Create the BSF file Driver setting BSF Import the driver setting file BSF with the Install Assistant set the printer IP Address 1 and create the install package Install Package 1 Import the driver setting file BSF with the Install Assistant set the printer IP Address 2 and create the install package Install Package 2 Create the setting file of the printer Printer setting file A with the Printer Setting 218 SOLUTECHNIC PARIS NORD SARL 52 rue d Emerainville B t Le Croissy A Marne la Vall e 77183 CROISSY BEAUBOURG T l 01 64 66 80 40 Fax 01 64 66 82 18 mailto info solutechnic com http www solutechnic com www solutechnic com Chapter 5 Maintenance of the TM C3400 Distribution D Prepare the client computers the printers and the administrator s computer for the network connection possible to use also as a client computer Connect Printer 1 and Printer 2 to the network Set IP Address 1 to Printer 1 and IP Address 2 to Printer 2 using the Epso
124. inter Status Window Eme Help 117 SOLUTECHNIC PARIS NORD SARL 52 rue d Emerainville B t Le Croissy A Marne la Vall e 77183 CROISSY BEAUBOURG T l 01 64 66 80 40 Fax 01 64 66 82 18 mailto info solutechnic com http www solutechnic com www solutechnic com Setting the Post Printing Movements The following post printing movement can be set on this printer Sets from Settings For Handing Paper After Print on General of the printer driver Auto Cut After Every Page Only After Last Page After Specified Number of Pages After printing the paper is fed to the position where autocutting is possible and feeding stops after autocutting When resuming printing the paper is fed in the reverse direction to the printing position and then printing resumes No Auto Cut Feed To Peel Off Position After printing the printer stops without feeding paper When the printer does not receive the next print data for 1 second or more the paper is fed to the position where autocutting is possible but does not perform autocut To cut the paper press the CUT button For the next print data the paper is fed in the reverse direction to the printing position and printing resumes When you want to set no auto cut this setting is recommended The difference from Feed To Cut Position is that when printing multiple data continuously printing takes less time with this setting When Feed To Cut Posit
125. inting each page but checks missing dots while not printing 23 SOLUTECHNIC PARIS NORD SARL 52 rue d Emerainville B t Le Croissy A Marne la Vall e 77183 CROISSY BEAUBOURG T l 01 64 66 80 40 Fax 01 64 66 82 18 mailto info solutechnic com http www solutechnic com 24 www solutechnic com e Anti missing Color Mode Does not perform missing dots check after printing each page but checks missing dots while not printing Prevents missing colors due to missing dots on the condition with adjoining 2 dots in above and below or 3 dots in all nozzles Does not perform head cleaning to missing dots with less than 2 dots that are not adjoining In the High Reliability Mode printing takes more time since the missing dots check is NOTE performed after printing each page e These functions do not guarantee a 100 percent prevention of dot missing CAUTION e Small amount of ink is used for detecting nozzle clogging e The auto head cleaning is performed automatically after nozzle clogging is detected Ink is expended during the head cleaning e Nozzle clogging detect function cannot be disabled e When you want to select High Reliability Mode Reprint do not uncheck Use EPSON Status Monitor 3 of Driver Preferences in Driver Utilities tab SOLUTECHNIC PARIS NORD SARL 52 rue d Emerainville B t Le Croissy A Marne la Vall e 77183 CROISSY BEAUBOURG T l 01 64 66 80 40 Fax 01 64 66 82 18 mailto i
126. ion is selected printing takes longer since the paper is fed to the position where autocutting is possible and fed in the reverse direction to the printing position for each job even for continuous printing Feed To Cut Position After printing the paper is fed to the position where autocutting is possible but does not perform autocut In this case paper cutting is possible with the CUT button When resuming printing the paper is fed in the reverse direction to the printing position then printing resumes Stop at the Print End Position This is the setting for Die cut Label After printing the Die cut Label is fed to the position where peeling is possible and stop feeding Although autocutting is not performed paper cutting is possible with the CUT button When resuming printing the paper is fed in the reverse direction to the print starting position and then printing resumes 118 SOLUTECHNIC PARIS NORD SARL 52 rue d Emerainville B t Le Croissy A Marne la Vall e 77183 CROISSY BEAUBOURG T l 01 64 66 80 40 Fax 01 64 66 82 18 mailto info solutechnic com http www solutechnic com www solutechnic com Chapter2 Setup Setting Settings For Handing Paper After Print depending on the paper type and paper cutting Sets post printing movements depending on the type of the paper and how the paper is cut For USB Interface Model except shared printer SOL
127. ion on Maintenance And Utilities of the printer driver High Reliability Mode Void Image Print Missing dots check is performed after printing each page to check that dot missing has not occurred When dot missing is detected the Void Image Print is performed at the bottom of the previous page And after the dot missing is resolved by the auto head cleaning reprinting starts from the corresponding page The Void Image is printed in solid black by default however other image files can also be registered Since dots are missing for the page on which the Void Image is printed take proper action such as discarding it High Reliability Mode Reprint Missing dots check is performed after printing each page to check that dot missing has not occurred When dot missing is detected the following screen of the EPSON Status Monitor 3 is displayed Select the next operation from Restart printing printing the next data and Reprint reprinting after dot missing is resolved by the auto head cleaning g EPSON Status Monitor 3 EPSON TM C3400 be EPSON Missing dots Missing dots occurred on the printed page the print result may be incorrect j Check the print result and reprint it if necessary I Restart printing if a reprint is not required heir Ink Status SJICT5P Information J Restart printing Print Queue Anti missing Read Mode Does not perform missing dots check after pr
128. ith the printing side up while pulling it a little Close the roll paper cover while aligning the roll paper with the paper ejection guide Turn the power on The roll paper is automatically fed When paper set operation at the paper cover close is set as Media Loading Method with NOTE Cutting of Media Loading Settings on Maintenance And Utilities tab on the printer driver paper is automatically cut after the paper is fed This is the end of replacing the roll paper 144 SOLUTECHNIC PARIS NORD SARL 52 rue d Emerainville B t Le Croissy A Marne la Vall e 77183 CROISSY BEAUBOURG T l 01 64 66 80 40 Fax 01 64 66 82 18 mailto info solutechnic com http www solutechnic com www solutechnic com Chapter 4 Handling Replacing the Fanfold Paper 1 Open the fanfold paper cover 2 Remove the remaining paper 3 Turn the power on 145 SOLUTECHNIC PARIS NORD SARL 52 rue d Emerainville B t Le Croissy A Marne la Vall e 77183 CROISSY BEAUBOURG T l 01 64 66 80 40 Fax 01 64 66 82 18 mailto info solutechnic com http www solutechnic com www solutechnic com 4 Insert the paper with the printing side up until it is automatically drawn in approximately 100 mm The fanfold paper is automatically fed When paper set operation at the paper cover close is set as Media Loading Method with NOT
129. iver Q D a o i 2 a D D 8 o bs alela lala a So s5098 l8 2 P El o S8 g x 9 0o 5 zi olo 25 8 l5 8 2 95 99 99 l 2 l2 EE l2 e l2 z MIS JE ISG ISISIEIEIEIEIE Blais izle lela le sala Basic IP Address vi xix xivivivi dl dl NI Z AN MAC Address N IX XIX X VI VV VI VIN Hardware Version CRIE LX 3 9 Tos CSL Software Version X FX PX XXX qu ACIER LX Identification information x lt x lt x lt x lt x lt x lt L L L L L Location Adminis Location Place to install x px1xXx x x pxqwpsquLpsw cun Administrator Name xxx 3rxI13 133 N al ae hen Network Status XIX Ix iN xix x VIx VI Port Type XI XIXI X X XI XI NV X X X Ink Levels B Xl n a Se Se SE ASE A Printer Status XI X X flX XX ae di a Current Time HANS EP OE Ib AA SE ER Mm m 133 SOLUTECHNIC PARIS NORD SARL 52 rue d Emerainville B t Le Croissy A Marne la Vall e 77183 CROISSY BEAUBOURG T l 01 64 66 80 40 Fax 01 64 66 82 18 mailto info solutechnic com http www solutechnic com www solutechnic com Setting value EpsonNet Web Config can not be used for the printer with default condition since IP address is not available 2 o 2 O Q o o O z Z Z c c o o eo eo Q Q LL LL D D E E o 2 o z E amp E e O o i o
130. iver Utili ties is not selected e The dots may be missing due to mis reading when Anti missing Color Mode is selected It is recommended to use Anti missing Read Mode or High Reliability Mode to avoid such dot missing from mis reading Notification Settings Makes settings of the buzzer on off LED notification at the ink low status and the paper type error notification when such error occurs The volume for the buzzer notification high low can be set by the DIP switch 8 See Set NOTE ting the DIP Switches on page 74 Panel Button Settings Among the panel buttons on the printer enable disable the FEED button and the CUT button 182 SOLUTECHNIC PARIS NORD SARL 52 rue d Emerainville B t Le Croissy A Marne la Vall e 77183 CROISSY BEAUBOURG T l 01 64 66 80 40 Fax 01 64 66 82 18 mailto info solutechnic com http www solutechnic com www solutechnic com Chapter 4 Handling Media position detection Changes the media position detection setting based on the type of paper The paper error occurs when the printer setting is not matched with the paper type and CAUTION printing can not be performed See Loading Replacing the Paper on page 76 for details about this adjustment Media Loading Settings Changes settings of the paper set operation and auto cut function when powering on and closing the cover Manual Head Cleaning Head cleaning can be performed The result of
131. ize of the paper Enter Media Layout Name This is User Defined Media Click Add User Defined Media will be registered and displayed on the Specify No Detection in Media Pasition Detection Settings under Printer Utilities Layout Information mm Media Width 46 5 30 0 112 0 Label width 425 25 4 108 0 Media Length 100 0 15 0 1117 5 153 SOLUTECHNIC PARIS NORD SARL 52 rue d Emerainville B t Le Croissy A Marne la Vall e 77183 CROISSY BEAUBOURG T l 01 64 66 80 40 Fax 01 64 66 82 18 mailto info solutechnic com http www solutechnic com www solutechnic com Favorite Setting Favorite Setting is the function to administer print setting of the printer driver into one The setting from Main and Page Layout tab such as Media Type Media Layout including User Defined Media are included Main tab e me EPSON TM C3400 Printing Preferences Gi Genera 5 Page Layout d Drver Ltities df Mantenance And Lite Favorite Setting Curent Settings D Save As Favorite Setting Print Settings Media Type Fine Media Label H Media Layout 108 x 174 8 mm Die cut Label Add Del w Print Quality Speed E Quality Color Correction S Automatic Advanced Advanced Media Source Saving Settings Media Source Fol Media Fol Media Option
132. l characters 00h 1Fh 7Fh are printed combining W and an alphabetical character Control Control Control Character HRI Character HRI Character HRI me D 2e Character mS P poe Character p n 2er Character NULL 00 BU VT OB Ek SYN 16 EV COH 01 BA FF OC BL ETB 17 aw STX 02 BE CR OD gM CAN 18 mx ETX 03 WC SO OE BN EM 19 Hy EOT 04 BD SI OF HO SUB 1A Hz ENQ 05 BE DLE 10 BP ESC 1B BA ACK 06 BF DCI 11 WC FS 1C BE BEL 07 Hc DC2 12 BR GS 1D Hic BS 08 WH DC3 13 ms RS 1E BD HT 09 DCA 14 WI US 1F BE LF OA WI NAK 15 BU DEL 7F BF Specify the data of 2 to 255 digits Specify either one of the code selection characters CODE A CODE B CODE C as a start code of the first 2 digits 1 A special character is indicated by combining and the next character 11 When the character right after is not any of the following an error occurs eee Grece examen SE SHIFT S CODE C C FNC3 3 CODE A FNCI FNCA 4 CODE B B FNC2 2 T 164 SOLUTECHNIC PARIS NORD SARL 52 rue d Emerainville Bat Le Croissy A Marne la Vall e 77183 CROISSY BEAUBOURG T l 01 64 66 80 40 Fax 01 64 66 82 18 mailto info solutechnic com http www solutechnic com www solutechnic com Chapter 4 Handling Q The HRI characters of the special character are described as below Control Charact
133. ls 5 mm or more Edge cutoff on left right side 2 0 5 mm Label edge R 2 mm or less Black mark width 13 mm or more Black mark length 9 mm or more Black mark centering position 8 5 1 mm Black mark interval 15 mm or more Paper thickness 0 145 to 0 161 mm Perforated line pitch 203 2 to 304 8 mm Perforated line form Plain media label Fine media label Synthetic media label 1 mm uncut 5 mm cut 1 mm uncut 5 mm cut Number of folds 500 or less lines Do not use the paper with a hole or cutout When using fanfold paper the black marks must be at least 2 mm from the perforated e when using this type of paper the label end and the black mark end of the black mark position on the die cut label must be matched e Make sure to keep the same position of the black marks to the perforated lines position that can be detected by black mark sensor when inserting the paper from either side in order to use the paper inserting from reverse direction SOLUTECHNIC PARIS NORD SARL 52 rue d Emerainville B t Le Croissy A Marne la Vall e 77183 CROISSY BEAUBOURG T l 01 64 66 80 40 Fax 01 64 66 82 18 mailto info solutechnic com http www solutechnic com 41 Paper feeding direction 42 www solutechnic com Wrist Band Back side Center of paper width ET Center of black marks Center of paper width Black mark len
134. ment function The name of the print data in the application remains as True Type font name but changes to barcode and 2D symbol font when it is printed Font Replacement Font Replacement is executed from Font Replacement on Driver Utilities tab r Font Replacement True Type Font True Type Font Name Replacement Font Name Marlett None Arial Barcode 1 Batang None d L ks ad gt Replacement True Type Font Replacement Target Font Aii None 2D Symbol 1 2D Symbol 2 Cancel t Barcode 2 1 Make the following setting True Type font to be replaced Select True Type Font Font to replace Select barcode and 2D symbol font to replace Click OK True Type font is replaced by barcode and 2D symbol font 177 SOLUTECHNIC PARIS NORD SARL 52 rue d Emerainville B t Le Croissy A Marne la Vall e 77183 CROISSY BEAUBOURG T l 01 64 66 80 40 Fax 01 64 66 82 18 mailto info solutechnic com http www solutechnic com 178 www solutechnic com Printing barcode and 2D symbol Sets specified number of point language of the replaced True Type font by barcode and 2D symbol font to the print data Ze Document WordPad IS enzel File Edit View Insert Format Help Del Shk a Br S Arial 575 Westem sl B Z uU E A C E 012345678 9 For Help press F1 NUM e The number of point fo
135. n inside the label 2 0 mm typical value E E 5 E e CN Center of paper width Paper width E e Paper feeding S i 19 direction N Perforated line Auto cut position 5 0 mm or more Issuing pitch 18 0 mm or more When auto cutting 3 0 to 3 5 mm gt Interval of perforated lines 203 2 mm to 304 8 mm Perforated line Auto cut position L Print area Label area O Backing paper 2 0 mm 2 0 mm Print area width e Make sure to adjust perforated lines to an integral multiple of issuing pitch eed The perforated line and print area overlap each other to destabilize printing or perforated line and the auto cut position are misaligned to shorten the life of the autocutter if paper without black marks is used Use paper with black marks on the back of the paper to adjust the paper position 49 SOLUTECHNIC PARIS NORD SARL 52 rue d Emerainville B t Le Croissy A Marne la Vall e 77183 CROISSY BEAUBOURG T l 01 64 66 80 40 Fax 01 64 66 82 18 mailto info solutechnic com http www solutechnic com 50 www solutechnic com Wrist Band Roll paper Top margin 2 0 mm typical value Left and right margin 2 0 mm typical value Bottom margin 2 0 mm typical value Paper width Ee Pape wien t Paper feeding direction Auto cut position 288 1 mm 292 1 mm Auto cut position Print area width LI Print area Paper SOLUTECHNIC PARIS NORD SARL 52 rue
136. n also be edit For using this utility the printer driver is needed to be installed e Only the driver settings saved in NV memory in the printer can be copied The driver set NOTE tings saved in the computer can not be copied See Printer Driver and Utility Function List on page 131 for the settable items e See Printer Setting User s Manual for details EpsonNet Simple Viewer This is to check the network settings and the statuses for more than one EPSON printers in the network e Some EPSON printers are not supported NOTE e See EpsonNet Simple Viewer User s Manual for details EpsonNet Config The network setting and changes are available for more than one EPSON printers in the network Some EPSON printers are not supported NOTE EpsonNet Web Config Executes and checks the network information of the printer by entering IP address of the printer to address bar of the Web browser One printer can be set and checked EpsonNet SDK This is the software development kit for monitoring the printer via network sample Program This is the sample programs to use TM C3400 by using EpsonNet SDK VB NET C is prepared for all programs VB 6 0 Cf is prepared for some programs 129 SOLUTECHNIC PARIS NORD SARL 52 rue d Emerainville B t Le Croissy A Marne la Vall e 77183 CROISSY BEAUBOURG T l 01 64 66 80 40 Fax 01 64 66 82 18 mailto info solutechnic com http
137. nNet Config on the administrator s computer Copy the Install Package 1 on Client Computer 1 and double click its icon The printer driver for Printer 1 is automatically installed and set Copy the Install Package 2 on Client Computer 2 and double click its icon The printer driver for Printer 2 is automatically installed and set Make the settings with the Printer Setting on the administrator s computer using the printer setting file A Setting can be made for Printer 1 and Printer 2 at the same time For the Ethernet interface model the install package is necessary for each printer since NOTE the IP address is set to each printer 219 SOLUTECHNIC PARIS NORD SARL 52 rue d Emerainville B t Le Croissy A Marne la Vall e 77183 CROISSY BEAUBOURG T l 01 64 66 80 40 Fax 01 64 66 82 18 mailto info solutechnic com http www solutechnic com www solutechnic com Case 5 Connect two Ethernet models to two client computers and print on differ ent media Install Package 1 Favorite User Definition A A IP Address 1 Install Package 2 Favorite IP Address 2 Printer setting file A Printer setting A d Printer setting file B Printer setting B Client Computer 1 Driver Favorite User Definition A User Definition B Client Computer 2 Driver Favorite User Definition B
138. nd User defined Media settings is changed The following description shows what happens to the print setting of the printer driver and the setting list of Favorite Setting Client Computer 1 Install the printer driver The user defined information does not exist at the 5 8 Dri time of installation Current settings are set to 123 Eemer avorite the default settings of the printer driver acm Settings Default Settings 2 Make the print setting User Definition A in the printer driver screen x After setting it User Definition A is set to Current Settings Register User Definition A in the Favorite Setting list m E Client Computer Driver A EME d Favorite Current Settings B 9 User User Definition A Definition A 203 SOLUTECHNIC PARIS NORD SARL 52 rue d Emerainville B t Le Croissy A Marne la Vall e 77183 CROISSY BEAUBOURG T l 01 64 66 80 40 Fax 01 64 66 82 18 mailto info solutechnic com http www solutechnic com www solutechnic com 3 Install the install package for printer driver B The Favorite Setting list in the install package is for User Definition B therefore the setting list is overwritten and User Definition A is deleted Current Settings for printer driver A is not changed from User Definition A Client Computer Drive
139. nd make the settings by following the steps below Item to be prepared by the administrator The install package for the existing printer 11 What to do after distribution Double click the icon of the install package on the client computer to install the printer driver 222 SOLUTECHNIC PARIS NORD SARL 52 rue d Emerainville B t Le Croissy A Marne la Vall e 77183 CROISSY BEAUBOURG T l 01 64 66 80 40 Fax 01 64 66 82 18 mailto info solutechnic com http www solutechnic com www solutechnic com Chapter 5 Maintenance of the TM C3400 Adding a Printer Follow the steps below to add a printer to print on the same media as the existing printer USB interface model Preparation The install package for the existing printer The printer setting file for the existing printer 2 What to do on the client computer after distribution D Double click the icon of the install package on the client computer to install the printer driver Connect the printer and turn it on Ethernet interface model J Items to be prepared by the administrator e Network information for the printer to be added nstall Package Prepare the BSF file for the existing printer driver and the install package including the net work information Printer setting file for the existing printer When the existing printer is on the same network as the printer to add the printer setting file is not necessary 2 What to do after distributi
140. ndling Media After Print Ink Levels Es LU Mo Auto Cut E Completion Beeper Setting E Print Preview Show Settings Version 1 0 0 0 Cancel a cw Hee 156 SOLUTECHNIC PARIS NORD SARL 52 rue d Emerainville B t Le Croissy A Marne la Vall e 77183 CROISSY BEAUBOURG T l 01 64 66 80 40 Fax 01 64 66 82 18 mailto info solutechnic com http www solutechnic com www solutechnic com Chapter 4 Handling Favorite Setting includes the following setting Default Settings The default setting when installing the printer driver Current Settings The contents set on Main and Page Layout tab These contents are displayed in the current settings on Current Set ting and Save Delete Favorite Setting window User Defined Setting The print setting defined by the user Information for User Definition The user definition includes the following User Defined Media Registering barcode font Replacing font on NET environment The user definition is set on each client computer When a number of TM C3400 printer drivers are installed in one computer these are used mutually 157 SOLUTECHNIC PARIS NORD SARL 52 rue d Emerainville B t Le Croissy A Marne la Vall e 77183 CROISSY BEAUBOURG T l 01 64 66 80 40 Fax 01 64 66 82 18 mailto info solutechnic com http www solutechnic com www solutechnic com Barcode Printing The printer driver has the built in barcode font Barc
141. ned off Be sure to turn off the printer to enable the setting 1 Turn the power on 2 Remove the paper in the printer 3 Display the printer driver window See How to Use the Printer Driver on page 152 for how to display the driver window 4 Change Media Position Detection on Maintenance And Utilities tab of the printer driver depending on the paper to use Paper type to use Media position detection setting Black Mark Die cut Label Detects black marks of die cut label Black Mark Receipt Detects black marks of receipt Die cut Label Black Mark Die cut Label Detects th T label Transparent Die cut Label SEET 5 Turn the power off 89 SOLUTECHNIC PARIS NORD SARL 52 rue d Emerainville B t Le Croissy A Marne la Vall e 77183 CROISSY BEAUBOURG T l 01 64 66 80 40 Fax 01 64 66 82 18 mailto info solutechnic com http www solutechnic com www solutechnic com 3 Attaching the paper feed guide This procedure is not required when paper type roll paper fanfold paper is not changed Make sure to attach the paper feed guide when using fanfold paper CAUTION 1 Open the fanfold paper cover and take out the paper feed guide 2 Press down the release lever and pull it to the front to open the roll paper cover 90 SOLUTECHNIC PARIS NORD SARL 52 rue d Emerainville Bat Le Croissy A Marne la Vall e 77183 CROISSY BEAUBOURG T l 01 64 66 80 40
142. nfo solutechnic com http www solutechnic com www solutechnic com Software Chapter 1 Various utilities are provided to system administrators and application developers For details on how to get the software see Download on page 130 Purpose Name Specifications Installing the printer driver Printer Driver Installs printer driver and executes port setting Easy setup Installs printer driver executes port setting and network setting of the printer Monitoring the printer EPSON Status Monitor 3 Displayed on front of the application while printing Installed simultaneously with the printer driver and selects from enable or disable The default setting when installed Disable Distributing the printer driver and setting Install Assistant Creates an install package file for installing and setting the printer driver and executing the port setting The computer with activating the install package file automatically executes installing the printer driver setting the printer driver and executing port setting The printer setting is not executed Creates an install package for each printer for The network printer Printer Setting Executes printer setting Creates a setting file and applies it simultaneously to a number of printers Printer Setting can not be executed in computer without installing the printer driver Administering the network printer EpsonNet Sim
143. ng from the use of the information contained herein Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third parties for damages losses costs or expenses incurred by the purchaser or third parties as a result of accident misuse or abuse of this product or unauthorized modifications repairs or alterations to this product or excluding the U S failure to strictly comply with Seiko Epson Corporation s operating and maintenance instructions Seiko Epson Corporation shall not be liable against any damages or problems arising from the use of any options or any consumable products other than those designated as Original EPSON Products or EPSON Approved Products by Seiko Epson Corporation Trademarks Microsoft Windows and Windows Vista are registered trademarks of Microsoft Corporation EPSON and ESC POS are registered trademarks of Seiko Epson Corporation in Japan and other coun tries regions Copyright The Ethernet interface model of this product includes software developed by the University of Califor nia Berkeley and its contributors SOLUTECHNIC PARIS NORD SARL 52 rue d Emerainville B t Le Croissy A Marne la Vall e 77183 CROISSY BEAUBOURG T l 01 64 66 80 40 Fax 01 64 66 82 18 mailto info solutechnic com http www solutechnic com www solutechnic com SOLUTECHNIC PARIS NORD SARL 52 rue d Emerainville B t Le Croissy A Marne la Vall e 77183 CROISSY
144. ng occurs the print result may not be clear or print in the abnormal colors depending on some settings due to the clogging of the print head Clean the head in that case Use maintenance and utilities function on the printer driver to run head cleaning Make settings with Missing Dot Operation on Maintenance And Utilities tab when dot is NOTE missing See Missing Dot Operation on page 182 Auto Head Cleaning The printer checks the nozzles and run an auto head cleaning automatically if clogging occurs Follow the steps below to auto head cleaning The ink is used for head cleaning so if the ink is low the ink may run out during the clean 1 Turn the power on 2 Display the window on the printer driver See How to Use the Printer Driver on page 152 for how to display the driver window 3 Click Auto Head Cleaning on Maintenance And Utilities tab The printer nozzle is checked and head is automatically cleaned when it is clogged The cleaning repeats 5 times at the maximum 4 Execute a nozzle check and check the cleaning result 189 SOLUTECHNIC PARIS NORD SARL 52 rue d Emerainville B t Le Croissy A Marne la Vall e 77183 CROISSY BEAUBOURG T l 01 64 66 80 40 Fax 01 64 66 82 18 mailto info solutechnic com http www solutechnic com 190 www solutechnic com Nozzle Check The pattern is printed to check the nozzle status and evaluate the pattern for clogging F
145. ng right and left fringes only Black Mark Die cut Label Paper width Paper width Label length Label length Backing paper Label area Label chaff Gap between labels Gap between labels Label width Edge cutoff Edge cutoff Edge cutoff edge Edge cutof edge 37 SOLUTECHNIC PARIS NORD SARL 52 rue d Emerainville B t Le Croissy A Marne la Vall e 77183 CROISSY BEAUBOURG T l 01 64 66 80 40 Fax 01 64 66 82 18 mailto info solutechnic com http www solutechnic com 38 www solutechnic com Paper type Plain Media Form Roll paper Backing paper width 30 to 112 mm Label width Label length 25 4 to 108 mm 25 4 to 1117 6 mm When it is less than 15 0 59 to 25 4 1 mm use the label of When removing right and left fringes only in the illustration Gap between labels 3 to 5 mm Edge cutoff on left right side 2 0 5 mm Label edge R 2 mm or less Black mark width 13 mm or more Black mark length 9 mm or more Black mark centering position 8 5 1 mm Black mark interval 15 mm or more Paper thickness 0 128 mm Roll paper core Outside diameter 44 1 mm External diameter Maximum 101 6 mm Winding direction Printing face must be facing outside e Do not use the paper with a hole or cutout e when using this type of paper the label end and the black mark end of the black mark position on the die cut label must b
146. ng to the new printer using the printer setting file of the existing printer QJ Replacing procedure D Disconnect the existing printer and connect the new one on which setting has been made You can print using the same printer port as before since the same USB serial number is set You do not need to change the client computer or the application 225 SOLUTECHNIC PARIS NORD SARL 52 rue d Emerainville B t Le Croissy A Marne la Vall e 77183 CROISSY BEAUBOURG T l 01 64 66 80 40 Fax 01 64 66 82 18 mailto info solutechnic com http www solutechnic com www solutechnic com Ethernet interface model Set the new printer the network settings such as the IP address of the existing printer The printer driver setting is not necessary LJ Preparation The network setting information of the existing printer IP address and so on Print the status sheet with the existing printer See Status Sheet Printing Ethernet interface model only on page 188 The printer setting file of the existing printer Turn off the existing printer Confirm the DIP switch setting for the existing printer Q Replacing procedure D Set the new printer s DIP switch settings to the same as that of the existing printer Connect the new printer to the network and turn it on Make the network setting for the new printer according to the printed status sheet using EpsonNet Config Make the setting to the new printer using the p
147. nic com www solutechnic com Chapter 3 Application Development Information Setting Procedure When the EpsonNet SDK has already been installed uninstall it first Follow the steps below to make the setting for the EpsonNet SDK and then install it again 1 Edit setting ini in the Install Disk of the EpsonNet SDK 2 Install the EpsonNet SDK 127 SOLUTECHNIC PARIS NORD SARL 52 rue d Emerainville B t Le Croissy A Marne la Vall e 77183 CROISSY BEAUBOURG T l 01 64 66 80 40 Fax 01 64 66 82 18 mailto info solutechnic com http www solutechnic com www solutechnic com Utilities and Manuals The several kinds of utilities and manuals other than the printer driver are available for this printer Name Package file name Manual Printer Driver C34d32 xxxx exe TM C3400 Technical Reference Guide Easy Setup EPSetup exe None Install Assistant c34ia xxxe exe TM C3400 Install Assistant User s Manual Printer Setting Cc34ps xx exe TM C3400 Printer Setting Guide EpsonNet Simple Viewer ensvxx exe EpsonNet Simple Viewer User s Manual EpsonNet Config encwxxx exe None EpsonNet SDK for Windows EpsonNet SDk Verxxx E zip EpsonNet SDK for Windows TM C3400 Reference Sample Program c34smp xxe exe None For how to use see the menu page of the sample program Easy Setup This utility is for installing the printer driver and setting the network Th
148. nstallation was successfully completed The product can now be used This is the end of driver installation 68 SOLUTECHNIC PARIS NORD SARL 52 rue d Emerainville B t Le Croissy A Marne la Vall e 77183 CROISSY BEAUBOURG T l 01 64 66 80 40 Fax 01 64 66 82 18 mailto info solutechnic com http Avww solutechnic com www solutechnic com Chapter2 Setup For Ethernet Interface Model When the network setting such as IP address setting on TM C3400 was already made the CAUTION setting is applied The setting can not be changed Follow the steps below to install the printer driver and execute the network setting 1 Turn the printer on 2 Double click the icon for Easy Setup EPSetup exe 3 Click Network for Ethernet Interface Model EPSON TM C3400 Close all other applications A Click Install 69 SOLUTECHNIC PARIS NORD SARL 52 rue d Emerainville B t Le Croissy A Marne la Vall e 77183 CROISSY BEAUBOURG T l 01 64 66 80 40 Fax 01 64 66 82 18 mailto info solutechnic com http www solutechnic com www solutechnic com 70 The printers available are displayed Select the printer to install and click Next When the IP address was already set in the printer go to step 9 Q EpsonNet EasyInstall E EasyInstall SS EpsonNet Welcome to EpsonNet EasyInstall d bh ARS ERS INSS ppp Elppp You can easily configure the E
149. ode printing is available if the barcode is not created on the application side Setting the barcode font Barcode print settings can be changed on Barcode and 2D Symbol on Driver Utilities tab Barcode and 2D Symbol Settings Display Barcodes sl Font Name Font List Ippe UPCA e Specified Point 57 5 Paints Test Print 012345678905 Size Display Print Common Settings Eotation Settings Normal E Composite T Hexadecimal Entry Mode E Use a Quiet Zone Barcode HRI Character Position 3 9 dots Do Not Print M Module 3 DU Bar Height 288 9 453 dots n V Adjust Bar Width Recommended Value Configure the barcode The module size may differ from the specified size due to printer resolution which is determined by Media Type and Print Quality Click Size Display button and check the actual size Add Delete Cancel Help 1 Change settings of the following e Display Select Barcodes Font Name Input an arbitrary character string ASCII characters only 158 SOLUTECHNIC PARIS NORD SARL 52 rue d Emerainville B t Le Croissy A Marne la Vall e 77183 CROISSY BEAUBOURG T l 01 64 66 80 40 Fax 01 64 66 82 18 mailto info solutechnic com http www solutechnic com www solutechnic com Chapter 4 Handling Type Select a barcode type from the following The displayed items are ch
150. of 7 digits the 2nd to 7th digits become the data characters and a check digit is automatically added For data of 8 digits the 2nd to 7th digits become the data characters and the 8th digit is regarded as a check digit but not proved For data of 11 digits a check digit is automatically added For data of 12 digits the 12th digit is regarded as a check digit but not proved For data of 7 digits or more specify 0 for the first digit since it is regarded as a number system character 162 SOLUTECHNIC PARIS NORD SARL 52 rue d Emerainville B t Le Croissy A Marne la Vall e 77183 CROISSY BEAUBOURG T l 01 64 66 80 40 Fax 01 64 66 82 18 mailto info solutechnic com http www solutechnic com www solutechnic com Chapter 4 Handling D Composite differences from Normal For data of 8 digits the 8th digit is ignored and a check digit is automatically added For data of 12 digits the 12th digit is ignored and a check digit is automatically added JANT3 EAN Q Normal Specify the data of 11 to 12 digits For data of 12 digits a check digit is automatically added For data of 13 digits the 13th digit is regarded as a check digit but not proved LI Composite difference from Normal For data of 8 digits the 8th digit is ignored and a check digit is automatically added JAN8 EAN Q Normal e Specify the data of 7 to 8 digits e For data of 7 digits a check digit is automatically adde
151. ollow the steps below to check nozzles 1 2 Turn the power on Set the die cut label receipt or continuous label which length is 60 mm or more Display the window on the printer driver See How to Use the Printer Driver on page 152 for how to display the driver window Click Media position detection on Maintenance And Utilities tab and sets the media position detection based on the loaded paper Click Nozzle Check Click Print Check the printed nozzle pattern Execute Auto Head Cleaning when it is clogged SOLUTECHNIC PARIS NORD SARL 52 rue d Emerainville B t Le Croissy A Marne la Vall e 77183 CROISSY BEAUBOURG T l 01 64 66 80 40 Fax 01 64 66 82 18 mailto info solutechnic com http www solutechnic com www solutechnic com Chapter 4 Handling Cleaning the Autocutter Adhesive from labels may stick to the fixed blade of the autocutter which may prevent the autocutter from cutting paper cleanly If this happens follow the steps below to clean the autocutter 1 Turn off the printer and unplug the AC cable from the inlet 2 Open the roll paper cover and remove the paper Remove the adhesive on the autocutter blade on the side of the roll paper cover with an implement such as a cotton swab If necessary moisten the cotton swab with alcohol A Do not touch the fixed blade of the autocutter directly Doing so may cause injury CAUTION 191 SOLUTECHNIC PARIS NORD SAR
152. on D Set the network information for the printer to add using EpsonNet Config Double click the icon of the install package on the client computer to install the printer driver 223 SOLUTECHNIC PARIS NORD SARL 52 rue d Emerainville B t Le Croissy A Marne la Vall e 77183 CROISSY BEAUBOURG T l 01 64 66 80 40 Fax 01 64 66 82 18 mailto info solutechnic com http www solutechnic com www solutechnic com Adding a paper type changing the print setting Follow the steps below to add a paper type or change the print setting of the printer driver on each client computer T Item to be prepared by the administrator The BSF file for the existing printer driver Follow the steps below to create the BSF file D Set the new paper type in the print setting for the existing printer driver and register it to the Favorite Setting Make sure the print setting for the existing paper type has also been registered Place the print setting for the new paper at the top of the Favorite Setting list Export the BSF file What to do on the client computer after distribution Import the BSF file in the printer driver Be sure to register also the print setting for the existing paper type to the Favorite Setting NOTE list Otherwise it is deleted when importing the BSF file 224 SOLUTECHNIC PARIS NORD SARL 52 rue d Emerainville B t Le Croissy A Marne la Vall e 77183 CROISSY BEAUBOURG T l 0
153. on 360 dpi x 180 dpi 360 dpi x 360 dpi 720 dpi x 360 dpi Print speed 92 mm s printing width 56 mm 360 dpi x 180 dpi 82 mm s printing width 72 mm 360 dpi x 180 dpi The print speed is different depending on the resolution and the printing width paper Type Plain Media Plain Media Label Fine Media PET Film Synthetic Media Wrist Band See Paper Specifications on Classification Receipt Black Mark Receipt Full page Label page 29 for Die cut Label Black Mark Die cut Label details Form Roll paper Fanfold paper Ink cartridge 3 color exclusive integrated ink cartridge See Ink Cartridge on page 51 for Model number SJIC15P details USB model USB 2 0 high speed Ethernet model Ethernet 100 Base TX 10 Base T Interface USB 2 0 high speed For the Ethernet interface model USB connection is also available Ethernet connection and USB connection cannot be used simultaneously 26 SOLUTECHNIC PARIS NORD SARL 52 rue d Emerainville B t Le Croissy A Marne la Vall e 77183 CROISSY BEAUBOURG T l 01 64 66 80 40 Fax 01 64 66 82 18 mailto info solutechnic com http www solutechnic com www solutechnic com Chapter 1 Product Overview Barcode two dimensional code printing Barcode Barcode identification rate ANSI rank D based on Seiko Epson Corporation standard UPC A UPC E JAN 8 EAN 8 JAN 13 EAN 13 Code 39 ITE Codabar Code 93 Code 128 GS1 128 G
154. or AztecCode Select the number of layers for AztecCode Minimize Optimize the minimum number of layers automatically Specify the Size Change the number of layers specified by the value in the input box Sets the cell module size for AztecCode Specify the error correction area of AztecCode using of either the following The data can be read even if the part of the symbol is broken and restoration ratio becomes higher for bigger numbers Default Value Default value is 2396 3 code words Specify a Percentage Specify the error correction area with a percentage value in the input box Makes settings of the cell module size for DataMatrix Makes settings of the number of cells for DataMatrix Minimize Optimize the minimum number of cells automatically Specify the Size Change settings to the selected size SOLUTECHNIC PARIS NORD SARL 52 rue d Emerainville B t Le Croissy A Marne la Vall e 77183 CROISSY BEAUBOURG T l 01 64 66 80 40 Fax 01 64 66 82 18 mailto info solutechnic com http www solutechnic com www solutechnic com Chapter 4 Handling The following table shows the recommended value for the 2D symbol module e Recommended value for setting the barcode 2D symbol font 2D symbol of stack type Minimum Module Adjust by 360 dpi Print SCH Bar Symbol Category cuali Status Width ANSI ANSI ANSI DU erg
155. or too high Make sure that the ambient temperature between 10 C and 35 C turn off the printer and then turn it back on See Environmental Conditions on page 54 AID temperature error e M e M Maintenance requirement The printer needs repair e ed 1 Turn the power off 2 Open the roll paper cover and remove the jammed paper if any See Removing Fatal error Jammed Paper on page 149 3 Turn the power on S e vi If the same error persists the printer needs repair Cutter error 21 SOLUTECHNIC PARIS NORD SARL 52 rue d Emerainville B t Le Croissy A Marne la Vall e 77183 CROISSY BEAUBOURG T l 01 64 66 80 40 Fax 01 64 66 82 18 mailto info solutechnic com http www solutechnic com www solutechnic com AI Lishts amp Flashes Off No change wi Stat R d Power Error Ink Paper ee dde Set specified papers See Loading Replacing the Paper on page 76 When the specified paper is Paper size error not available cancel the print job from the spooler If no print job is in the spooler turn off and on the printer to recover B OQ n from the error Set DIP switch 3 setting to paper feeding method in the ARS EDS printer driver See Setting the DIP Switches on page 74 Remove the jammed paper Paper jam error See Removing Jammed Paper on page 149 Set specified papers See
156. osition Adjust NOTE ment on Maintenance And Utilities tab According to the paper specification such as the color of black mark is light etc this adjustment should be performed Platen Vacuum Manual Adjustment When this is checked Change Vacuum Setting becomes active Clicking Change Vacuum Setting displays the Platen Vacuum Manual Adjustment screen to adjust the platen vacuum power When it is unchecked the default value of the vacuum power is set In this case it is not necessary for the user to make this adjustment since this is adjusted in the factory before shipping Watermark By turning on this check box the text or the graphics such as Important as a watermark is printed NOTE The button is grayed out when Save Roll on Main tab is not set to No Saving Since the watermark is printed in front of the printed data a barcode cannot be read when CAUTION the barcode and the watermark overlap each other 180 SOLUTECHNIC PARIS NORD SARL 52 rue d Emerainville Bat Le Croissy A Marne la Vall e 77183 CROISSY BEAUBOURG T l 01 64 66 80 40 Fax 01 64 66 82 18 mailto info solutechnic com http www solutechnic com www solutechnic com Chapter 4 Handling Driver Utilities talo EPSON Status Monitor 3 The EPSON Status Monitor 3 window is displayed and the current printer status ink level and error status can be checked This button is grayed out when Use EPS
157. p www solutechnic com 40 www solutechnic com Paper type Synthetic Media Label Form Roll paper Backing paper width 30 to 112 mm Label width Label length 25 4 to 108 mm 50 8 to 1117 6 mm When it is less than 15 0 59 to 50 8 2 mm use the label of When removing right and left fringes only in the illustration Gap between labels 3 to 5 mm Edge cutoff on left right side 2 0 5 mm Label edge R 2 mm or less Black mark width 13 mm or more Black mark length 9 mm or more Black mark centering position 8 5 1 mm Black mark interval 15 mm or more Paper thickness 0 195 mm Roll paper core Outside diameter 44 1 mm External diameter Maximum 101 6 mm Winding direction Printing face must be facing outside e Do not use the paper with a hole or cutout e when using this type of paper the label end and the black mark end of the black mark position on the die cut label must be matched SOLUTECHNIC PARIS NORD SARL 52 rue d Emerainville Bat Le Croissy A Marne la Vall e 77183 CROISSY BEAUBOURG T l 01 64 66 80 40 Fax 01 64 66 82 18 mailto info solutechnic com http www solutechnic com www solutechnic com Chapter 1 Product Overview Paper type Plain Media Label Fine Media Label Form Fanfold paper Backing paper width 5010 112mm Label width 46 to 108 mm Label length 15 to 1117 6 mm Gap between labe
158. page 133 X X X N vi VI VI VI VIN for details Acquiring network setting of the printer See Setting value on page 134 for details Printer setting reference change See Setting the Printer on page 137 for X X X IX X X XIX vi xy xX details 131 SOLUTECHNIC PARIS NORD SARL 52 rue d Emerainville B t Le Croissy A Marne la Vall e 77183 CROISSY BEAUBOURG T l 01 64 66 80 40 Fax 01 64 66 82 18 mailto info solutechnic com http www solutechnic com www solutechnic com Printer Driver Utility Driver Q D a Eo 9 55 2 my e S gt D a 2 D O o a z o elella E 210150151912 2 El a EIS 82 kV I0 SE 2568 9 23 0 0128 5 5 te erae pe mess EE 0 amp zzaz cc50 tc ec gt gt 580 909o0 1 o0 o 8 83 l2288 8 5 amp 8 Doll L l Displaying the printer status error information See Acquiring Printer Status on page 138 for X X VNIXIXIX vy x VI details 132 SOLUTECHNIC PARIS NORD SARL 52 rue d Emerainville B t Le Croissy A Marne la Vall e 77183 CROISSY BEAUBOURG T l 01 64 66 80 40 Fax 01 64 66 82 18 mailto info solutechnic com http www solutechnic com www solutechnic com Chapter 3 Application Development Information Network Setting of the Printer Referring the setting value Driver Utility Dr
159. ple Viewer The user can check status of EPSON printer on network with this The setting can not be executed EpsonNet Config The user can check and executes the network printer Applies it simultaneously to a number of printers WebConfig Function of the printer The user can execute and check the network information of the printer by entering IP address of the printer to address bar of the Web browser One printer can be set and checked This can not be used for the printer with default condition since IP address is not available SOLUTECHNIC PARIS NORD SARL 52 rue d Emerainville B t Le Croissy A Marne la Vall e 77183 CROISSY BEAUBOURG T l 01 64 66 80 40 Fax 01 64 66 82 18 mailto info solutechnic com http www solutechnic com Product Overview www solutechnic com Purpose Name Specifications EpsonNet SDK The sofware development kit for monitoring the printer via network Developing the E application This is the sample programs for using TM C3400 Sample Program VB NET C is prepared for all programs VB 6 0 C is prepared for some programs Product Specifications Printing method Serial ink jet dot matrix Three color CMY printing Paper feed Forward and reverse friction feed Autocutter Cutting method By separated blade scissors Auto cut type Full cut Graphic resoluti
160. pson network devices using this wizard Select a network interface you want to a configure and then click Next If you want to configure more than one network interface select the target network interfaces while holding down the Ctrl or Shift key sort ie IP Address Model Name Status MAC Address The method for acquiring IP address is disolayed Select the method you want to take and click Next When you select Manual enter the IP address e Q EpsonNet EasyInstall MG EasyInstall address manually if there is no DHCP server supporting Dynamic DNS 2 Click Next Select Method for Acquiring IP Address Enter IP Address C Automatic o Manual 192 168 192 168 Enter Subnet Mask 255 255 255 0 Enter Default Gateway 255 255 255 255 SS EpsonNet PSON Setting the IP Address Elso Mbv Blo 6l 1 Select Automatic to acquire an IP address using DHCP If you want to set an IP address manually select Manual and then enter its IP address Subnet mask and Default gateway We recommend that you set the IP Mal SOLUTECHNIC PARIS NORD SARL 52 rue d Emerainville B t Le Croissy A Marne la Vall e 77183 CROISSY BEAUBOURG T l 01 64 66 80 40 Fax 01 64 66 82 18 mailto info solutechnic com http www solutechnic com www solutechnic com Chapter2 Setup D 7 Checking the settings is disolayed If the settings are correct
161. r B Package Favorite User Definition B 4 Install the install package for printer driver C The top of the Favorite Setting list in the install package is User Definition C therefore the setting list is overwritten and its order is changed 5 Current Settings can be changed easily on the printer driver screen To save User Definition A in the Favorite Setting list register it Driver C Package Favorite User Definition C I User Definition B again in Favorite Setting with printer driver A 204 Driver A Current Favorite Settings User User Definition A Definition B Driver B Current Settings WW User Definition B l1 A Client Computer Driver A Current i Settings Favorite User Jr User Definition A Definition d i E Driver B User Current ere Settings Definition B User Definition B SSS _Driver C Current Settings User Definition SOLUTECHNIC PARIS NORD SARL 52 rue d Emerainville B t Le Croissy A Marne la Vall e 77183 CROISSY BEAUBOURG T l 01 64 66 80 40 Fax 01 64 66 82 18 mailto info solutechnic com http www solutechnic com www solutechnic com Chapter 5 Maintenance of the TM C3400 Creating the install package The following steps are recommended to create the install package 1 Register all the print settings of the printer driver on the client computer to the Favorite Set
162. r barcode and 2D symbol is specified check it from Barcode and NOTE 2D Symbol on Driver Utilities The barcode and 2D symbol can not be printed if a value other than those specified is set The replaced True Type font can be used only for specifying barcode and 2D symbol therefore if the character other than specified is used can not be printed Make sure to use True Type font that is not be used for other printing SOLUTECHNIC PARIS NORD SARL 52 rue d Emerainville B t Le Croissy A Marne la Vall e 77183 CROISSY BEAUBOURG T l 01 64 66 80 40 Fax 01 64 66 82 18 mailto info solutechnic com http www solutechnic com www solutechnic com Chapter 4 Handling Functions of the Printer Driver The printer driver has Main Page Layout Driver Utilities and Maintenance And Utilities tabs to change various settings and for adjustments Main tab Favorite Selects one of the registered print settings from the list This is the default setting when printing Changes to setting when installing the printer driver if Initial setting is selected Print Settings Makes setting of Media Type Media Layout Print Quality and Color Crrection The user definition paper can be registered in Media Layout Select print quality from Speed Quality and the following is the resolution of the printing Resolution Paper type Print Quality Tur i vertical Plain Media Speed 360 x 180 Plain
163. r feed accuracy barcode detection accuracy printing quality may be degraded or frequent paper jam may occur Die cut label with black marks Fine Media Label Synthetic Media Label Paper type Category Form Width Receipt Plain Media Roll paper 30 to 108 mm Continuous paper Fine Media 1 18 to 4 25 PET Film Paper width Black Mark Receipt Plain Media Roll paper 30 to 108 mm Continuous paper with black marks Fine Media 1 18 to 4 25 PET Film Paper width Black Mark Receipt Plain Media Fanfold paper 50 to 108 mm Continuous paper with black marks Fine Media 1 97 to 4 25 PET Film Paper width Full page Label Plain Media Label Roll paper 25 4 to 108 mm Fine Media Label 1 to 4 25 Synthetic Media Label Label width Die cut Label Plain Media Label Roll paper 25 4 to 108 mm Fine Media Label 1 to 4 25 Synthetic Media Label Label width Black Mark Die cut Label Plain Media Label Roll paper 25 4 to 108 mm 110 4 255 Label width Black Mark Die cut Label Die cut label with black marks Plain Media Label Fine Media Label Fanfold paper 46 to 108 mm 1 81 to 4 25 Label width Wrist Band Synthetic Media Roll paper 30 mm 1 18 28 6 mm Paper width SOLUTECHNIC PARIS NORD SARL 52 rue d Emerainville B t Le Croissy A Marne la Vall e 77183 CROISSY BEAUBOURG T l 01 64 66 80 40 Fax 01 64 66 82 18 mailto info solutechnic com http www solut
164. r status and cleaning the print head How to Display the Printer Driver 1 Click Printers and Faxes or Printers 2 Right click EPSON TM C3400 and click Printing References For Windows Vista Click Printers of Control Panel on Start menu For Windows XP Professional Click Printers and Faxes on Start menu For Windows XP Home Edition Click Control Panel on Start For Windows 2000 Click Settings on Start menu For Windows 2003 R2 menu and click Printers and Faxes and click Control Panel Click Printers and Faxes on Start menu The printer driver screen is displayed NOTE The barcode printing position is moved based on the amount of margin 152 m gen EPSON TM C3400 Printing Preferences Gi General ct Page Layout Driver Utties Maintenance And es Favorite Setting Current Settings m Save As Favorite Setting Media Source Saving Settings Print Settings Media Type Fine Media Label xl Media Layout 108 x 174 8 mm Die cut Label gt 1 Add Del ow Print Quality Speed F Quality Color Correction Automatic Advanced Advanced MedisSouce Roll Media z Roll Media Option Save Rall Media Eliminate Lower Margin zj Settings For Handling Media After Print Ink Levels Auto Cut Alter Every Page No Auto Cut E Completion Beeper Setting
165. ram or Add or Remove Programs Add Remove Programs For Windows Vista Click Uninstall a program in Control Panel from the Start menu For Windows XP Professional Click Add or Remove Programs in Control Panel from the Start menu For Windows XP Home Edition Click Add or Remove Programs in Control Panel from the Start menu For Windows 2000 Click Add Remove Programs in Control Panel from Settings of the Start menu For Windows 2003 R2 Click Add or Remove Programs in Control Panel from the Start menu 3 Select EPSON Printer Software and click Uninstall Change The uninstallation screen is displayed Select the printer driver to be unin stalled from the Printer Model tab 184 M EPSON Printer Utility Uninstall mi Printer Model Utilities Version 7 5 6E SOLUTECHNIC PARIS NORD SARL 52 rue d Emerainville B t Le Croissy A Marne la Vall e 77183 CROISSY BEAUBOURG T l 01 64 66 80 40 Fax 01 64 66 82 18 mailto info solutechnic com http www solutechnic com www solutechnic com Chapter 4 Handling 5 Check EPSON Network Utility in the Utilities tab EPSON Network Utility may be used on other EPSON printers In that case uncheck it CAUTION G Click OX P fl EPSON Printer Utility Uninstall S r Description EPSON Network Utility
166. rding to the setting by clicking Print after inputting the text in the box 161 SOLUTECHNIC PARIS NORD SARL 52 rue d Emerainville B t Le Croissy A Marne la Vall e 77183 CROISSY BEAUBOURG T l 01 64 66 80 40 Fax 01 64 66 82 18 mailto info solutechnic com http www solutechnic com www solutechnic com Specifying the barcode data Specify the barcode data by referring to the following descriptions About the composite symbol The composite component type is selected automatically depending on the digit number of the data CC C is selected only when GS1 128 is set Composite Component Type Encodable Digit Number CC A 56 digits CC B 1 338 digits CC C 2361 digits About the HRI character When the total width of the HRI character is larger than that of the barcode the HRI character width is set as the barcode width UPC A Normal Specify the data of 11 to 12 digits The first digit is an unchecked number system character For data of 11 digits a check digit is automatically added For data of 12 digits the 12th digit is regarded as a check digit but not proved LI Composite difference from Normal For data of 12 digits the 12th digit is ignored and a check digit is automatically added UPC E Q Normal e Specify the data of 11 to 12 digits For data of 6 digits the specified data is not changed and a check digit is automatically added For data
167. rinter setting file with the Printer Setting 226 SOLUTECHNIC PARIS NORD SARL 52 rue d Emerainville B t Le Croissy A Marne la Vall e 77183 CROISSY BEAUBOURG T l 01 64 66 80 40 Fax 01 64 66 82 18 mailto info solutechnic com http www solutechnic com www solutechnic com Chapter 5 Maintenance of the TM C3400 Managing fhe Printer Monitoring the Network Printer The EpsonNet Simple Viewer is an application for managing the network printer You can monitor the status of the network printer from the administrator s computer with this For details see the EpsonNet Simple Viewer User s Manual Acquirable information e Model name IP address Location MAC address Administrator name Status details is included in the information Information of network printers other than the TM C3400 can also be acquired However the information may be impossible to acquire or limited depending on the printer model 227 SOLUTECHNIC PARIS NORD SARL 52 rue d Emerainville B t Le Croissy A Marne la Vall e 77183 CROISSY BEAUBOURG T l 01 64 66 80 40 Fax 01 64 66 82 18 mailto info solutechnic com http www solutechnic com www solutechnic com For Inquiries If you have any technical questions about this printer or if any problems occur please contact us with the following information e Contents of technical questions must be about our printers only For those about prod ucts of Microsoft Corporation or o
168. rinting on page 158 and 2D Symbol Font Settings on page 170 for details of how to make setting On NET environment True Type font is specified to be replaced by barcode and 2D symbol font The barcode and 2D symbol can be printed by specifying replaced True Type font from the application See Barcode and 2D Symbol Font Printing on NET Environment on page 177 for details about font replacement function J The reprint function is implemented The reprint preforms automatically from the page where the error occurs during printing Some conditions are required see Print without Missing Dots on page 23 for details 123 SOLUTECHNIC PARIS NORD SARL 52 rue d Emerainville B t Le Croissy A Marne la Vall e 77183 CROISSY BEAUBOURG T l 01 64 66 80 40 Fax 01 64 66 82 18 mailto info solutechnic com http www solutechnic com www solutechnic com sample Program Refer to TM C3400 sample program to develop the application using this printer 4 Conditions to using TM C3400 sample program Use Die cut Label 108 x 174 8 mm Change settings to Detect Margin Between Labels on Media position detection Setting of the printer driver e Some sample programs use SNMP TRAP The Trap function of the printer is set with Epson Net SDK when installing Therefore enable the Trap function before installing the Epson Net SDK For details see EpsonNet SDK on page 126 Languages of C C VB6 0 VB NET are provided for t
169. rom smearing out of the printable area such as on the backing paper of Die cut Label e System to prevent missing read or missing color caused by missing dots Handling Replacing the roll paper and the ink cartridge can be done only by operation in the front Easy drop in paper loading Multiple printed sheets can be stored in the paper ejection tray The paper ejection tray cannot store multiple sheets of roll paper 13 SOLUTECHNIC PARIS NORD SARL 52 rue d Emerainville B t Le Croissy A Marne la Vall e 77183 CROISSY BEAUBOURG T l 01 64 66 80 40 Fax 01 64 66 82 18 mailto info solutechnic com http www solutechnic com 14 www solutechnic com Reliability Pigment ink for excellent light fastness and water resistance High reliability system to prevent missing dots with auto nozzle check system installed software Windows printer driver is available The printer driver has the built in barcode font and available from NET application Reprint function allows printing to the page that was not printed after solving paper jam error or an error of paper out The printer status can be obtained in network environment by EpsonNet SDK SDK is provided as API to make original application for obtained printer status Dedicated sample program using EpsonNet SDK program language VB NET C VB6 0 C is prepared Others Detects black marks and gaps between labels for Die cut Label e Auto
170. solutechnic com www solutechnic com Chapter 4 Handling Setting Check Modes Besides the ordinary print mode the printer has the self test mode and allows you to print the status sheet Ethernet interface model only to check the various settings of the printer Self test Mode Printing errors such as dot missing can be checked on self test mode Follow the steps below to run the self test 1 Set the paper Turn the power on while pressing the paper feed button Keep pressing the Power switch until the POWER LED is on Following test pattern is printed WSNOOQ005 QP001600 187 SOLUTECHNIC PARIS NORD SARL 52 rue d Emerainville B t Le Croissy A Marne la Vall e 77183 CROISSY BEAUBOURG T l 01 64 66 80 40 Fax 01 64 66 82 18 mailto info solutechnic com http Avww solutechnic com www solutechnic com Status Sheet Printing Ethernet interface model only Network setting can be checked by printing the status sheet for the Ethernet interface model Following status sheet is printed when pressing the status sheet button on the rear of the printer The network setting can be reset to the default value by turning on the printer while NOTE pressing the status sheet button and holding the button down for 20 seconds or more EPSON Network Status Sheet 1 MAC Address XX XX XX XX XX XX 2 HW SW Version XX O0 NX XX Auto 10 Base Full 10 Base Half 100 Base Full 100 Base Half
171. ssy A Marne la Vall e 77183 CROISSY BEAUBOURG T l 01 64 66 80 40 Fax 01 64 66 82 18 mailto info solutechnic com http www solutechnic com www solutechnic com Installing Multiple Printer Drivers in One Client Computer When installing multiple printer drivers in one client computer there are separate setting items for each printer driver and also common items for all the TM C3400 printer drivers When a common setting item is changed in one printer driver the same setting is applied to other TM C3400 printer drivers rat mmon Item Contents pepe oo EC 2 setting setting Print setting General including User defined Medio Page Layout Setting list of Favorite Set The list of Favorite Setting in which ting print settings are registered User defined information User defined Media Barcode Font 4 Font Replacement Printer driver operation set y ting E E EPSON Status Monitor 3 EE EPSON Log File y 202 SOLUTECHNIC PARIS NORD SARL 52 rue d Emerainville B t Le Croissy A Marne la Vall e 77183 CROISSY BEAUBOURG T l 01 64 66 80 40 Fax 01 64 66 82 18 mailto info solutechnic com http www solutechnic com www solutechnic com Chapter 5 Maintenance of the TM C3400 Adding a printer driver using the install package When adding a printer driver using the install package created with the Install Assistant the setting list of Favorite Setting a
172. stion Adhuttmens mmm Vertical 00 A 11176 11176 Howat AN quan 140 T Platen Vayan Haag Schanet Ze Closes ot Adjutting horzontslly to postive thet closer to the left edge of the ES TT I UY fes to regere hes hattm bom SOLUTECHNIC PARIS NORD SARL 52 rue d Emerainville B t Le Croissy A Marne la Vall e 77183 CROISSY BEAUBOURG T l 01 64 66 80 40 Fax 01 64 66 82 18 mailto info solutechnic com http Avww solutechnic com www solutechnic com Chapter 4 Handling Features When printing from application the print setting registered on Favorite Setting can be selected as default setting It is recommended to register the setting in favorite setting after executing print setting by clicking Save As Favorite Setting A number of setting can be registered on Favorite Setting For example if the print setting is registered on Favorite Setting for each document the print setting can be completed by changing Favorite Setting when the document is changed This prevents an error of setting change when changing the paper It is necessary to change Media position detection of the printer when the document is changed See Chapter2 Setup for details 155 SOLUTECHNIC PARIS NORD SARL 52 rue d Emerainville B t Le Croissy A Marne la Vall e 77183 CROISSY BEAUBOURG T l 01 64 66 80 40 Fax 01 64 66 82 18 mailto info solutechnic com http www solutechni
173. t Le Croissy A Marne la Vall e 77183 CROISSY BEAUBOURG T l 01 64 66 80 40 Fax 01 64 66 82 18 mailto info solutechnic com http www solutechnic com www solutechnic com Distribution Method for the Ethernet Interface Model The general flow of the distribution method is described below 1 Make the printer network setting Administrator s Computer EpsonNet Config Unnecessary for each client computer since setting can be made for multiple printers at one time IP Address Install the driver 2 3 Make the printer setting Client Computer Driver Favorite User Definition A Auto install dd Unnecessary for each clien computer since setting ca be made for multiple printers at one time Ethernetinterface printer am IP Address Setting is made V zz 210 SOLUTECHNIC PARIS NORD SARL 52 rue d Emerainville B t Le Croissy A Marne la Vall e 77183 CROISSY BEAUBOURG T l 01 64 66 80 40 Fax 01 64 66 82 18 mailto info solutechnic com http www solutechnic com www solutechnic com Chapter 5 Maintenance of the TM C3400 Distribution Method for the Shared Printer The general flow of the distribution method is described below
174. t the administrator or person in charge of maintenance if the Error LED keeps flashing 196 SOLUTECHNIC PARIS NORD SARL 52 rue d Emerainville B t Le Croissy A Marne la Vall e 77183 CROISSY BEAUBOURG T l 01 64 66 80 40 Fax 01 64 66 82 18 mailto info solutechnic com http www solutechnic com www solutechnic com Chapter 5 Maintenance of the TM C3400 Maintenance of the TM C3400 This chapter describes the necessary information for an administrator of the TM C3400 such as how to distribute the printer driver and add replace the printer to manage the printer in the system Necessary information for an administrator of the printer page 198 Printer Driver Functions page 198 Destination for the Printer Driver Setting page 199 Printer Setting page 200 Installing Multiple Printer Drivers in One Client Computer page 202 Using One Network Printer with Multiple Client Computers page 206 Distributing the Printer Driver and Setting the Printer page 207 Utility page 207 Preparation for the Administrator page 208 Distribution method page 209 Setup Procedure page 212 Examples of usage page 213 Maintenance page 222 e Adding a Client Computer for Ethernet Interface Model page 222 Adding a Printer without adding paper page 223 e Adding changing the paper changing the Favorite Setting page 224 Replacing the Printer page 225 Managing the Printer page 22
175. technic com http www solutechnic com www solutechnic com SOLUTECHNIC PARIS NORD SARL 52 rue d Emerainville B t Le Croissy A Marne la Vall e 77183 CROISSY BEAUBOURG T l 01 64 66 80 40 Fax 01 64 66 82 18 mailto info solutechnic com http www solutechnic com www solutechnic com Contents Big 4 Key tO Buet e e EE A tege Te PEE EL ILE 5 Ee D e 6 Wei tel 6 E About this Manual EEN 7 Aim ot th MONUGl EE H le ele Ree EE TEE H Rei EE 9 Product e TEE 13 Features i i c ea a a Or e ev ata bv Y n e E E E D Dc 13 Bi Product de sde Tt TEE 15 a tele E 15 QT e 15 ee e 15 E Parts Name and Function eeeeeeeeeeeseeeeeeeenen nennen nenne nnnm nennen nnn nn nsns arn nnen 16 e re EE 18 Power SWIC COVER EE 18 E tee EE 19 Mp NEE EEN 19 CONMECIO EU DU UT D UTE 20 leet eut ET 20 B Status Error Indications sn nennen nnne nnn nnne nnn 21 Bi Print without Missing Dots seeeeeeeseseseeeeeeeeeeeennnnennnnnnn REENEN NEEN 23 Eorna LEE ie ecce cec c ce Es ER D EX ER LE EE E E E HO E 25 B Product Specificatlons econtra ran ni Inr erred nin ri SEENEN dee 26 Hardware Recglrerniemts u vender etexr eror E ier Fa REFER EHE VE XX EXE Fa A EO FR LR eat 28 Printing SOSSIM COMONS EE 28 Paper ee Le 29 Pint Are and Cutting POSON saccos saat tede pra nu pa ER dU A ERE FE ABER KE ERE FE sete ARN FEN end 43 Paper E
176. ter This is to use for developing the application to monitor the printer on the network of this printer The EpsonNet SDK operates under Win32 It can operate also under NET but not is not CAUTION supported officially NOTE EpsonNet SDK is used for Simple Viewer for the tool to monitor the printer on the network Environmental Setting for EosonNet SDK To make environmental settings for the EpsonNet SDK setting ini of the EpsonNet SDK needs to be edited before installing it See below for instructions on editing it Item Set contents Value Default TEPIP Set to use the EpsonNet SDK for Ethernet interface Apply 1 model Not apply 0 Set to use the EpsonNet SDK for USB interface model Apply 1 LOCAL 1 Not apply O Set to use the EpsonNet SDK on shared printers Apply 1 SHARE P P PPS 0 Not apply O Set to use the SNMP TRAP Apply TRAP 0 Not apply O EXECTYPE Fixed value TERM Set to use the server communication module for MS Apply 1 SHREAGT m 0 shared printing Not apply 0 EPSONNETSDK Fixed value 0 INSTALL Fixed value 0 To send the printer status with the EpsonNet SDK it is necessary to set the Trap function CAUTION 126 SOLUTECHNIC PARIS NORD SARL 52 rue d Emerainville Bat Le Croissy A Marne la Vall e 77183 CROISSY BEAUBOURG T l 01 64 66 80 40 Fax 01 64 66 82 18 mailto info solutechnic com http www solutech
177. ter page 61 2 Connecting the Power Supply Unit PS 180 page 62 3 Loading Replacing the Ink Cartridge page 63 4 Connecting the Printer to the Host Computer page 65 5 Installing the Driver page 67 6 Setting the DIP Switches page 74 7 Loading Replacing the Paper page 76 8 Attaching Adjusting the Paper Ejection Tray page 96 9 Attaching the Power Switch Cover page 98 10 Setting the Printer Driver page 100 60 SOLUTECHNIC PARIS NORD SARL 52 rue d Emerainville Bat Le Croissy A Marne la Vall e 77183 CROISSY BEAUBOURG T l 01 64 66 80 40 Fax 01 64 66 82 18 mailto info solutechnic com http www solutechnic com www solutechnic com Chapter2 Setup Installing the Printer Install the printer in an appropriate location with sufficient space around it Important Notes on Installation Unit mm The printer must be installed horizontally Leave enough space in front of the printer for the ink cartridge cover and the roll paper cover to be fully opened Do not place the printer in a dusty location Protect the printer from heavy impacts They may cause defective print Do not allow cables to get caught or foreign matter to accumulate under the printer Make sure that there is at least 100 mm of space behind the printer back when installing Do not put a heavy object of 10 kg or more or an object that vibrates on the printer 61 SOLUTECHNIC PARIS
178. ter driver Advanced Printing Defaults Driver Utilities Import Export Settings D Printer setting e Setting for printing e Setting for maintenance With another tool Printer Setting you can export and import the printer setting file 198 SOLUTECHNIC PARIS NORD SARL 52 rue d Emerainville B t Le Croissy A Marne la Vall e 77183 CROISSY BEAUBOURG T l 01 64 66 80 40 Fax 01 64 66 82 18 mailto info solutechnic com http www solutechnic com www solutechnic com Chapter 5 Maintenance of the TM C3400 Destination for Following printer driver settings can be saved in a file General mE T R 7 3 Pret Sette NEE Mesta s fen Decio Lab Pr Quay Sped Dir Coo Suerge Mire Paper Scunce S aving Settings en WS DEEN Page Layout Faroe Setirg Doten Save As Faronte Seting Desetgen Cotes A Of Leen KEREN Ges T El none ice rf Leg Port Pomian Aduamnent nchi ms nun E Mosgortai 200 140 404 Tap Ure pim edt ares regat resi V Done idiota ped ds mg L Admira the to a postive rumber sense vonon 006 Ingat Legori zeegt deceat A zg po m hunter ate Tormey Tarona ans 20 met nien Fer et wit did Menen Dn co teed m oes LS e oi LRO 9s 54 man Rat Six NS rm Pulpege Labet monza P
179. ter or subject the printer to any shocks When you move this printer after ink charging check the colors by performing a test print If the colors of printouts are not normal perform head cleaning See Auto Head Cleaning on page 189 for how to perform head cleaning When printing image data white lines lines shown in white or black lines overlapping of image may appear at about 1 inch intervals in the print result By setting Print Head Align ment Media Feed Adjustment in Maintenance And Utilities tab this can be reduced but cannot be removed completely When printing image data change of color tone may appear at 1 inch intervals in the print result SOLUTECHNIC PARIS NORD SARL 52 rue d Emerainville B t Le Croissy A Marne la Vall e 77183 CROISSY BEAUBOURG T l 01 64 66 80 40 Fax 01 64 66 82 18 mailto info solutechnic com http www solutechnic com www solutechnic com Chapter2 Setup Setup This chapter describes setup and installation of the product and peripherals When You Use This Printer for the First Time Ink charging and media position detection setting are necessary before you use this printer for the first time Follow the steps below 1 Load the roll paper For details see Loading Replacing the Roll Paper on page 76 2 Turn on the printer 3 Load a new ink cartridge For details see Loading Replacing the Ink Cartridge on page 63 e Ink charging starts after the ink cartridge co
180. the head cleaning can be checked by the nozzle check pattern printing See Auto Head Cleaning on page 189 for the operating procedure of the Manual head NOTE cleaning Nozzle Check Prints a nozzle check pattern to check if any nozzle is clogged or not Media Feed Position Adjustment Performs the paper feed adjustment for the cut position and the print position Make this adjustment when the cut print position is not aligned Print Head Alignment Adjusts misalignment of vertical lines barcodes and paper feed during bi directional printing This is to check the adjustment value by using Die cut Label Roll paper included in the product package It is not necessary for the user to make this adjustment since this is adjusted in the factory before shipping Print Reference Adjustment Adjust the top of form position and print start position by using the roll paper included in the product package Normally it is not necessary for the user to make this adjustment since this is adjusted in the factory before shipping 183 SOLUTECHNIC PARIS NORD SARL 52 rue d Emerainville Bat Le Croissy A Marne la Vall e 77183 CROISSY BEAUBOURG T l 01 64 66 80 40 Fax 01 64 66 82 18 mailto info solutechnic com http www solutechnic com www solutechnic com Uninstalling the Printer Driver Follow the steps below to uninstall the printer driver 1 Finish other operations on the computer Open Uninstall a prog
181. the printer driver is installed using point and print printing can be performed but obtaining the printer status can not be executed When setting the printer driver using point and print setting may be made by accessing the server via a network Be sure to make the setting with the printer connected When using shared printer and local printer on one client computer install the printer driver for the local printer before installing the printer driver for the shared printer When using this printer in the same environment as a version of the APD earlier version than APD 4 08 Install the APD first and then install the printer driver for this printer Install package of the printer driver When the printer driver is installed using the install package of the USB interface model the status of other computers on the network cannot be acquired even if the setting for sharing this printer is made And the status cannot be acquired with the EPSON Status Monitor 3 or other applications however printing is possible To avoid the limitations install the printer driver without using the install package and make the settings The settings of Monitoring Preferences in Driver Utilities tab is not reflected for the install package The default setting is the error display of the EPSON Status Monitor 3 Notifies when printing is impossible and maintenance is requested When changing the setting make the setting for each installation environm
182. ther companies please contact them e f any problems occur check whether there is any physical cause such as connection or power problems before contacting us Type of inquiry Problem Question D Date 11 Your company D Department LJ Your name Phone Fax Email Computer information Manufacturer CPU Ci OS with Service Pack information L1 Model name of the printer 4 Printer driver Installed Not installed 4 Connection type USB Ethernet MS shared Client Server D Install protocol service NetBEUI NetWare Client Novell Ver Microsoft Ver TCPIP SNMP agent Other Q Print tool Local USB Standard TCPIP OS attached LPR EPSON TCPIP Print Name Own custom application Other Product name Ver Q Firewall OS standard Personal Product name Ver None D Your application information Windows service operation Normal EXE operation D EPSON application status EpsonNet Simple Viewer EpsonNet SDK for Windows Printer Setting Other Application name D Phenomenon of the problem or content of the question I System configuration Hardware configuration such as computer and network and Software module configuration LJ Procedure of reproduction of the problem Operation procedure functional procedure func tion and argument value to reproduce D Reproducibility of the problem Yes out of times No 228 SOLUTECHNIC PARIS NORD SARL 52 rue d Emer
183. ting list and create the BSF files Create a file for each printer driver Place the printer driver setting at the top of the setting list 2 Create the install package for each printer driver BSF file Driver A Favorite Setting list ee Driver A Pack User Definition A 2 ackage User Definition B User Definition C BSF file Driver B Favorite Setting list Driver B Package User Definition B User Definition C User Definition A BSF file Driver C Favorite Setting list User Definition C pivert uc iege User Definition A User Definition B Jy Adding the printer driver using the printer driver file When the printer driver is installed using the printer driver file c34d32_xxxx exe the Favorite Setting list and User defined Media setting in the existing printer driver are not changed This is because only the default setting is registered and User defined Media is not registered for the print setting in the printer driver file 205 SOLUTECHNIC PARIS NORD SARL 52 rue d Emerainville B t Le Croissy A Marne la Vall e 77183 CROISSY BEAUBOURG T l 01 64 66 80 40 Fax 01 64 66 82 18 mailto info solutechnic com http www solutechnic com www solutechnic com Using One Network Printer with Multiple Client Computers To use one network printer with multiple client computers create an Install Package for the printer and install it to the client computers Install P
184. tion Application Development Information This chapter describes how to control the printer and gives information useful for printer application development Overview The following is provided to use this printer J The dedicated printer driver for Windows is available The reprint function is implemented in the printer driver The reprint function is not necessary to be implemented in the application since the printer driver performs reprint automatically when an error occurs paper out paper jam or ink missing dots occurs See How to Use the Printer Driver on page 152 for details Various utilities and user s manuals are available Dedicated sample program for TM C3400 is available Use this as reference to develop the application D EpsonNet SDK is available This is used for EPSON network printer On this printer this is used to check the network set ting The sample program is available on EpsonNet SDK but it is not used for this printer This printer can not use the APD or OPOS JavaPOS provided by EPSON CAUTION Printer Driver The printer driver has the following functions and these are not necessary to implement in the application D Barcode and 2D symbol font is implemented The barcode and 2D symbol font can also be printed using font replacement function for NET environment The barcode and 2D symbol font must be set in advance on the printer driver to use this func tion See Barcode P
185. to info solutechnic com http Avww solutechnic com www solutechnic com 82 4 Lock the roll paper guide SOLUTECHNIC PARIS NORD SARL 52 rue d Emerainville B t Le Croissy A Marne la Vall e 77183 CROISSY BEAUBOURG T l 01 64 66 80 40 Fax 01 64 66 82 18 mailto info solutechnic com http Avww solutechnic com www solutechnic com Chapter2 Setup M 7 Lock fhe paper ejection guide 83 SOLUTECHNIC PARIS NORD SARL 52 rue d Emerainville B t Le Croissy A Marne la Vall e 77183 CROISSY BEAUBOURG T l 01 64 66 80 40 Fax 01 64 66 82 18 mailto info solutechnic com http www solutechnic com 84 www solutechnic com 5 Loading the paper and turning on the printer Steps 1 to 3 below are not necessary after performing Step 4 Adjusting roll paper guide paper ejection guide on page 81 1 Press down the release lever and pull it to the front to open the roll paper cover 2 Load the roll paper with the printing side up SOLUTECHNIC PARIS NORD SARL 52 rue d Emerainville B t Le Croissy A Marne la Vall e 77183 CROISSY BEAUBOURG T l 01 64 66 80 40 Fax 01 64 66 82 18 mailto info solutechnic com http Avww solutechnic com www solutechnic com Chapter2 Setup Close the roll paper cover while aligning the roll paper with the paper ejection guide
186. trator to install the printer driver CAUTION e More than one printer cannot be set up by easy setup Use EPSONNetConfig for set ting up more than one printer on the network e For information on how to use the printer driver see How to Use the Printer Driver on page 152 Installation procedure is different between USB Interface Model and Ethernet Interface Model For USB Interface Model see page 67 For Ethernet Interface Model see page 69 For USB Interface Model Follow the steps below to install the printer driver 1 Double click the icon for Easy Setup EPSetup exe 67 SOLUTECHNIC PARIS NORD SARL 52 rue d Emerainville B t Le Croissy A Marne la Vall e 77183 CROISSY BEAUBOURG T l 01 64 66 80 40 Fax 01 64 66 82 18 mailto info solutechnic com http www solutechnic com www solutechnic com 2 Click Local for USB interface model EPSON TM C3400 A Close all other applications 3 Click Install Make sure of the connection to the computer when the following win dow appears then turn the power on EPSON Printer Utilities Setup P Make sure the printer is tumed on and connected to your E computer via the USB cable The program will search forthe printer and automatically configure the port ff you want to configure the printer port manually or if your printer is connected via a network click Manual Manual Cancel 5 Click Exit I
187. ually X Used Not Used 120 SOLUTECHNIC PARIS NORD SARL 52 rue d Emerainville B t Le Croissy A Marne la Vall e 77183 CROISSY BEAUBOURG T l 01 64 66 80 40 Fax 01 64 66 82 18 mailto info solutechnic com http www solutechnic com www solutechnic com For Ethernet Interface Model and shared printer Chapter2 Setup For Ethernet Interface Model and shared printer the printing is performed from another application before user cuts the paper and paper jam may occur by drawing the paper into the printer Set Auto Cut or cut manually by pressing CUT button to prevent paper jam SOLUTECHNIC PARIS NORD SARL 52 rue d Emerainville B t Le Croissy A Marne la Vall e 77183 CROISSY BEAUBOURG T l 01 64 66 80 40 Fax 01 64 66 82 18 mailto info solutechnic com http www solutechnic com Printer Diver Settings Printer Operating No Auto Cut Paper type to use Auto Stop at Paper cutting method the Print FeedTo Feed To Cu Cut Peel Off End m A Position Position Position Cuts automatically y Receipt Cuts by pressing CUT d J button Cuts automatically y Full page Label Cut by pressing CUT 8 x B button Cuts automatically y Peels the label by user i u u d Die cut Label Backing paper is not cut Cuts the backing paper _ 8 Roll by pressing CUT button Media Cuts automatic
188. uter Include the user definitions of all the printer drivers Register the printer settings of all the printer drivers in the Favorite Setting list Create a file for each printer driver When creating a file place the printer setting of the target printer driver at the top of the setting list Q Install package Performs the printer driver installation printer setting port setting automatically Created by the Install Assistant using the BSF file and the TM C3400 printer driver For the Ethernet interface model an install package is created for each printer JJ Setting file for the printer This file is to make the settings for the printer Created by the Printer Setting 208 SOLUTECHNIC PARIS NORD SARL 52 rue d Emerainville B t Le Croissy A Marne la Vall e 77183 CROISSY BEAUBOURG T l 01 64 66 80 40 Fax 01 64 66 82 18 mailto info solutechnic com http www solutechnic com www solutechnic com Chapter 5 Maintenance of the TM C3400 Distribution Method for USB Interface Model The general flow of the distribution method is described below Client Computer 1 Install the driver Auto install Driver Favorite PE Install Package User Definition A 2 Make the printer setting Printer uae TO Printer Setting is made 209 SOLUTECHNIC PARIS NORD SARL 52 rue d Emerainville B
189. utside Do not use the paper with a hole or cutout CAUTION SOLUTECHNIC PARIS NORD SARL 52 rue d Emerainville B t Le Croissy A Marne la Vall e 77183 CROISSY BEAUBOURG T l 01 64 66 80 40 Fax 01 64 66 82 18 mailto info solutechnic com http www solutechnic com 31 32 www solutechnic com Paper type Plain Media Fine Media PET Film Form Fanfold paper Paper width 50 to 108 mm Black mark width 13 mm or more Black mark length 9 mm or more Black mark centering position 8 5 1 mm Black mark interval 15 mm or more Paper thickness 0 119 to 0 151 mm Pitch of perforated line 203 2 to 304 8 mm Form of perforated line Plain media 1 mm uncut 5 mm cut Fine media 1 mm uncut 5 mm cut PET film 0 6 mm uncut 8 4 mm cut Number of folds 500 or less e Do not use the paper with a hole or cutout ewe When using fanfold paper the black marks must be at least 0 5 mm from the perforated lines e Make sure to keep the same position of the black marks to the perforated lines position that can be detected by black mark sensor when inserting the paper from either side in order to use the paper inserting from reverse direction SOLUTECHNIC PARIS NORD SARL 52 rue d Emerainville B t Le Croissy A Marne la Vall e 77183 CROISSY BEAUBOURG T l 01 64 66 80 40 Fax 01 64 66 82 18 mailto info solutechnic com http www solutec
190. ve sea level elevation Not operating 700 to 1060 hPa approximately 0 to 2500 m above sea level including in transportation Acoustic noise During Approximately54 dB ANSI Bystander position operation Based on Epson evaluation conditions including the use of the including using autocutter the autocutter SOLUTECHNIC PARIS NORD SARL 52 rue d Emerainville B t Le Croissy A Marne la Vall e 77183 CROISSY BEAUBOURG T l 01 64 66 80 40 Fax 01 64 66 82 18 mailto info solutechnic com http www solutechnic com www solutechnic com Chapter 1 Product Overview External Dimensions Height 261 mm e Width 255mm Depth 275 mm 300 255 275 261 457 when the paper ejection tray is extended re 388 when the paper ejection tray is shortend Le 300 Le Unit mm SOLUTECHNIC PARIS NORD SARL 52 rue d Emerainville B t Le Croissy A Marne la Vall e 77183 CROISSY BEAUBOURG T l 01 64 66 80 40 Fax 01 64 66 82 18 mailto info solutechnic com http www solutechnic com www solutechnic com Power Supply Unit PS 180 136 68 p 32 Unit mm Electric Input conditions Input voltage rated 90 to 264VAC characteristics 100VAC 10 to 230VAC 41596 Frequency rated 50 60 Hz x 3 Hz Power consumption
191. ve the jammed paper when a paper jam error occurs For Roll Paper 1 Turn the power off 2 Press down the release lever and pull it to the front to open the roll paper cover 4 Load the paper See Replacing the Roll Paper on page 143 149 SOLUTECHNIC PARIS NORD SARL 52 rue d Emerainville B t Le Croissy A Marne la Vall e 77183 CROISSY BEAUBOURG T l 01 64 66 80 40 Fax 01 64 66 82 18 mailto info solutechnic com http www solutechnic com www solutechnic com For Fanfold Paper 1 Turn the power off 2 Press down the release lever and pull it to the front to open the roll paper cover 150 SOLUTECHNIC PARIS NORD SARL 52 rue d Emerainville B t Le Croissy A Marne la Vall e 77183 CROISSY BEAUBOURG T l 01 64 66 80 40 Fax 01 64 66 82 18 mailto info solutechnic com http Avww solutechnic com www solutechnic com Chapter 4 Handling Open the fanfold paper cover 4 Close the roll paper cover and then load the paper See Replacing the Fanfold Paper on page 145 151 SOLUTECHNIC PARIS NORD SARL 52 rue d Emerainville B t Le Croissy A Marne la Vall e 77183 CROISSY BEAUBOURG T l 01 64 66 80 40 Fax 01 64 66 82 18 mailto info solutechnic com http Avww solutechnic com www solutechnic com How to Use the Printer Driver The printer driver allows you to change the print settings and also provides some utilities such as checking the printe
192. ver is closed e When the ink cartridge is installed for the first time the printer takes approximately 8 minutes for ink charging The POWER LED flashes during ink charging Do not turn off the printer or open the roll paper cover or the ink cartridge cover e When ink charging finishes the POWER LED stops flashing and stays on Set the media position detection of the printer for the paper type you will be using For details see 2 Setting for media position detection on page 79 e The colors of printouts may become abnormal if you tilt this printer or subject the printer CAUTION to any shocks When you move this printer after ink charging check the colors by per forming a test print e H the colors of printouts are not normal perform head cleaning See Auto Head Cleaning on page 189 for how to perform head cleaning e f you turn the printer off without using the power switch the print head may not return to its home position In this case the next time the printer is turned on the auto head cleaning is performed which wastes ink 59 SOLUTECHNIC PARIS NORD SARL 52 rue d Emerainville B t Le Croissy A Marne la Vall e 77183 CROISSY BEAUBOURG T l 01 64 66 80 40 Fax 01 64 66 82 18 mailto info solutechnic com http www solutechnic com www solutechnic com Flow of Setup This chapter consists of the following sections along with the setup flow of the product and peripherals 1 Installing the Prin
193. www solutechnic com 3 Removing the paper feed guide This procedure is not required when the paper is initially loaded to the printer or the paper type is not changed roll paper fanfold paper Attach the paper feed guide to the printer only when using the fanfold paper Be sure to CAUTION remove the paper feed guide when using the roll paper 1 Press down the release lever and pull it to the front to open the roll paper cover 2 If the paper feed guide is attached into the grooves inside of the roll paper cover remove it 3 Close the roll paper cover 80 SOLUTECHNIC PARIS NORD SARL 52 rue d Emerainville B t Le Croissy A Marne la Vall e 77183 CROISSY BEAUBOURG T l 01 64 66 80 40 Fax 01 64 66 82 18 mailto info solutechnic com http Avww solutechnic com www solutechnic com Chapter2 Setup D 4 Adjusting roll paper guide paper ejection guide This procedure is not required when paper width is not changed 1 Press down the release lever and pull it to the front to open the roll paper cover 2 Unlockihe roll paper guide Push the paper guide on the left in the direction of the arrow and load The roll paper with the printing side up 81 SOLUTECHNIC PARIS NORD SARL 52 rue d Emerainville B t Le Croissy A Marne la Vall e 77183 CROISSY BEAUBOURG T l 01 64 66 80 40 Fax 01 64 66 82 18 mail
194. www solutechnic com E PSO N Technical Reference Guide Product Overview Describes features and general specifications for the product Setup Describes setup and installation of the product and peripherals Application Development Information Describes how to control the printer and necessary information when you develop applications Handling Describes how to handle the product Maintenance of the TM C3400 Describes to administrator for necessary information to administer TM C3400 in the system such as distributing driver or installing new printer or replacing the printer MO0008301 SOLUTECHNIC PARIS NORD SARL 52 rue d Emerainville B t Le Croissy A Marne la Vall e 77183 CROISSY BEAUBOURG T l 01 64 66 80 40 Fax 01 64 66 82 18 mailto info solutechnic com http Avww solutechnic com Rev B www solutechnic com Cautions No part of this document may be reproduced stored in a retrieval system or transmitted in any form or by any means electronic mechanical photocopying recording or otherwise without the prior written permission of Seiko Epson Corporation The contents of this document are subject to change without notice Please contact us for the latest information While every precaution has taken in the preparation of this document Seiko Epson Corporation assumes no responsibility for errors or omissions Neither is any liability assumed for damages resulti

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