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LEXMARK 6500 Manual

1. e Turn the printer on and off e Stop the print copy scan or fax process Print on both sides of the paper duplex A green backlight comes on when the duplex function is activated Note This button is not functional with a Macintosh operating system You can print two sided documents with a Macintosh operating system by using the settings in the Two Sided menu of the Print dialog Copy Mode Access the copy default screen and make copies Sle a e Scan Mode Access the scan default screen and scan documents A a Fax Mode Access the fax default screen and send faxes Note The mode is selected when the button light is on Photo Card Access the photo default screen and print photos Note The mode is selected when the button light is on 7 Settings Access the settings default screen and change printer settings Note Other button lights are off when this button is selected ea Lighter Darker Adjust the brightness of a copy fax or photo Fo lB Display the Copy Scan Fax or Photo Card menu depending on which mode is selected 37 Press To Return to the previous screen Delete a letter or number Decrease a number Delete a letter or number Scroll through menus submenus or settings on the display Select a menu or submenu item that appears on the display Feed or eject paper Increase a number
2. Note A list of MAC addresses can be set on a router so that only devices with matching MAC addresses can be allowed to operate on the network This is called MAC filtering lf MAC filtering is enabled in your router and you want to add a printer to your network the MAC address of the printer must be included in the MAC filter list Printing a network setup page A network setup page lists your network configuration settings Note You can print a network setup page only after a print server has been installed To print a network setup page 1 From the control panel of the printer press Settings 2 Press or gt repeatedly until Network Setup appears 3 Press V 4 Press 4 or gt repeatedly until Print Setup Page appears 5 Press v 6 Press v again Finding a printer print server located on remote subnets The printer software CD can automatically find the printers that are located on the same network as the computer If the printer and print server are located on another network called a subnet you must manually enter an IP address during printer software installation Direct IP printing 1 Connect the printer to an external print server using a USB cable 2 Connect the print sever to the network using an Ethernet cable Note You may be connecting your printer directly into a wall connection or through a router For more information see the print server documentation 3 Insert the printer software CD 52
3. ceeceeeeeeeeeteeteteeeees 91 Viewing Printing photos from the Productivity Studio c cccecceeeeeeeeeeeeeeeeeeeneeeeeeeeeseaaeeeseaeeeeeeeeeeaeeeeaes 91 Printing Photo Packages 2 i s etecctaeactenl A teh R vee eee etapa alae fib eee E needa 92 Creating Photo Greeting Cards 0 cccccccceceeeeeeeeeeeeeeeeeeeeeeeaeeeeeaeeeeaeeeseaeeeseaeeesaeeeseeeeeseaaeeseneeeesieeeseeaeeeeaas 92 Printing all photos from a memory device cece eeenceeeeeenteeeeeteeneeeeeeeeeaeeeeeeesaeeeeeseeaaeeeeeeeaeeeeeeeeaseeeeeeeaaes 93 Printing photos stored on the memory device using the proof SNEE eeeeeeeeeeeeeeeeeeeeneeeeeeentaeeeeeeenae 93 Printing photos by MNUMDEM 0 cccceceeeccceeeeeeeeeeeeeeeeeeeeeeeeeeeeeesaaeeeeeessaaeeeenesaeeeeeeessaeseseeesneaeaeeseneenseseenenees 94 Using a PictBridge enabled digital camera to control printing photos eee ee eeneeeeeeeeteeeeeeteneeeeeeeee 95 Printing photos from a digital camera using DPOF ccccseeeceeeeeeeneeeeeneeeeeaeeeeeaeeeseaeeeeeaeeeseaeeeseeeeseaeeee 96 Printing photos by date fange siccin a adeeb lh thahes fteesaes aon db bbs A E ee 96 Printing photos Using COlOr CffECIS 0 eee e cence ee E Aa a A T AER AA a 96 Creating and viewing a SliID SNOW 0 cece eeeeseceeeeeeeeeeeeeeeeeeeeeeeeeaeaeeeeestaaaeeeeeeesaaeeeesssaaeeeeensaaenees 97 S70 5 1 2 e E near e tai nee Rn ae P eRe oe men re eee eee Aree ce ane pene salen ine aneneees Ser aeiee eee 98 Und
4. The installer of this radio equipment must ensure that the antenna is located or pointed such that it does not emit RF fields in excess of Health Canada limits for the general population consult Safety Code 6 obtainable from Health Canada s Web site www hc sc gc ca rpb The term IC before the certification registration number only signifies that the Industry Canada technical specifications were met Industry Canada Canada Cet appareil est conforme la norme RSS 210 d Industry Canada Son fonctionnement est soumis aux deux conditions suivantes 1 cet appareil ne doit pas provoquer d interf rences et 2 il doit accepter toute interf rence re ue y compris celles risquant d alt rer son fonctionnement Cet appareil a t con u pour fonctionner uniquement avec l antenne fournie L utilisation de toute autre antenne est strictement interdite par la r glementation d Industry Canada En application des r glementations d Industry Canada l utilisation d une antenne de gain sup rieur est strictement interdite Pour emp cher toute interf rence radio au service faisant l objet d une licence cet appareil doit tre utilis a l int rieur et loin des fen tres afin de garantir une protection optimale Si le mat riel ou son antenne d mission est install a l ext rieur il doit faire l objet d une licence L installateur de cet quipement radio doit veiller ce que l antenne soit implant e et dirig e de mani re a n
5. Clean the print cartridge nozzles For more information see Cleaning the print cartridge nozzles on page 133 If print quality has not improved continue to the next step 3 Install the print cartridges For more information see Installing print cartridges on page 130 4 Wipe the print nozzles and contacts For more information see Wiping the print cartridge nozzles and contacts on page 133 If print quality is still not satisfactory replace the print cartridges For more information see Ordering supplies on page 135 Poor text and graphic quality Blank pages e Skewed lines Dark print e Smudges Faded print e Streaks Incorrect colors e White lines in print Light and dark bands in print These are possible solutions Try one or more of the following Check ink Check the ink levels and install new print cartridges if necessary Review steps to improve print quality See Improving print quality on page 154 Remove sheets as they are printed To avoid ink smudging when you are working with the following media remove each sheet as it exits and allow it to dry Documents with graphics or images Photo paper Heavyweight matte or glossy paper 155 e Transparencies e Labels e Envelopes e iron on transfers Note Transparencies may take up to 15 minutes to dry Use a different brand of paper Each paper brand accepts ink differently and prints with color variations If you are pri
6. e Easier setup Tips for using network adapters e Make sure the adapter connections are secure e Make sure the computer is turned on e Make sure you entered the correct IP address Advanced wireless setup Creating an ad hoc wireless network using Windows The recommended way to set up your wireless network is to use a wireless access point wireless router A network set up this way is called an infrastructure network If you have an infrastructure network in your home you should configure your printer for use on that network If you don t have a wireless access point wireless router or would like to set up a standalone network between your printer and a computer with a wireless network adapter you can set up an ad hoc network For Windows Vista users 1 Click gt Control Panel gt Network and Internet 2 Under Network and Sharing Center click Connect to a Network 3 In the Connect to a Network dialog click Set up a wireless ad hoc computer to computer network and then click Next 57 4 Follow the instructions in the Set up a wireless ad hoc network wizard As part of the setup a Create a network name or SSID for the network between the computer and your printer b Write the name of your network in the space provided Be sure to use the exact spelling and capitalization c Go to the Security Type drop down choose WEP and create a security key or password Note WEP passwords must be either 5 or 13 characte
7. Note Make sure the date and time are entered correctly before setting a specific time to send a fax Adjust the brightness of a fax you are sending 1 Temporary setting For information on saving temporary and other settings see Saving settings on page 39 123 Use this Fax Setup Access the Fax Setup menu and menu items You can change the values and save them as user default settings e Print fax history or transmission status reports e Customize settings iN Ringing and Answering for receiving a fax Select fax printing options Customize settings in Dialing and Sending for sending a fax e Block faxes from the numbers you specify Once each value is chosen press 9 to save the values as user default settings and exit Note The user default setting remains in effect until you access the menu again choose another value and save it An asterisk appears next to the user default setting 1 Temporary setting For information on saving temporary and other settings see Saving settings on page 39 Setting Auto Answer to on From the desktop double click the Productivity Studio icon From the Welcome Screen click Fax History and Settings From the I Want To menu click Adjust speed dial list and other fax settings Click the Ringing and Answering tab a A WO N From the Auto Answer drop down list select On 6 Click OK to save the setting The Auto Answer light on the control
8. Notes e If you change network settings change them on all the network devices before changing them for the wireless access point wireless router e f you have already changed the wireless network settings on your wireless access point wireless router you must change the settings on all the other network devices before you can see them on the network 1 Click e In Windows Vista e In Windows XP and earlier Start 2 Click Start gt Programs or All Programs gt Lexmark 6500 Series 3 Click Wireless Setup Note You may be prompted to connect the printer to the computer again using the installation cable as part of the setup process 4 Follow the instructions on the computer screen Wi Fi indicator light is orange These are possible solutions Try one or more of the following Check cable Make sure the installation cable is not connected to the printer Configure the optional internal wireless print server Note This solution does not apply to printers that have a pre installed internal wireless print server If you purchased the optional internal wireless print server after your printer was already set up see Configuring the optional internal wireless print server in the Setting up the printer chapter Check network name Make sure your network does not have the same name as another network near you For example if you and your neighbor both use a manufacturer s default network name your printer co
9. eeceeeeeeeeene eee eeenaeeeeetenaeeeeeeteeaaeeeeeeeaeeeeeeeeaaeeeeenaa 165 Printing teStspage aria a cic econ ATE a E A A lh ieee T A 165 Test page dOeS nOt Print erias ana dish E A NA E EE AETS aA ee iia 166 External print server iS NOt WOFKING cessen recien ne i eain ENKAN RREN ka Ea AEREE NEEE 167 Removing an external print SCIVel ee eeeceeceeeeneeeeeeeenneeeeeeenaaeeeeeteaaeeeeeeteaaeeeeeeeaaeeeeeseaaeeesesenaeeeeesenaeeeeena 167 Cable is not connected is loose OF is damaged ccecccceeeeseeeeeeseeneeeeeseeeeeeeseeeeeeeeesenseeeeesseeeeeeseneaes 167 Printer is plugged in but does NOt printes eee ee eeeeee eee eeeeeeeeeeeeaaeeeeeeeaaeeeeeeeaaeeeeeeeaaeeeeeeeeaaeeeeeeeenaeeees 167 Printeris tyno 10 print to Fileas a A Ade tin cit aad tinea eater lade ine 168 Printer cannot communicate with computers over peer to peer NetWork 0 eeeeeeeeeeeeeeeeeeeeneeeeeeeenaeeees 168 Printer is not able to communicate with the COMPUTES 0 eeeeeceeeeeeeeeeeeeeneeeeeeeeaeeeeeteeaeeeeeeeaaeeeeteenaeeeees 169 Problems when copying scanning OF faxing eee eeeeeeeeeeee eee teene cette eenaee eee eeeaeeeeeteaaeeeeeteaaeeseeteaeeeeeeenea 169 Wrong printer is attached 0 eccceeeeeeee eee eennee eee eeeaaeeeeeeeaeeeeeeeaaeeeeeeeaaeeeeeseaeeeeeseeaeeeeeseaeeeeeeneaeeeeeeeaas 170 Updating the printer SOftWAIE ooo ee eeenne eee eeeenee iiaia aane a eaa EAE AE E E 170 Bidirectional communication is not established 0 0 0 cece eeeeee
10. 1 From the Finder desktop double click the Lexmark 6500 Series folder 2 Double click the printer Help icon 13 User s Guide Comprehensive Version Description Where to find The User s Guide Comprehensive Version gives you When you install the printer software the User s Guide instructions for using the printer and other information Comprehensive Version will be installed such as 1 Do one of the following e Using the software on Windows operating systems e In Windows Vista click e Loading paper e In Windows XP and earlier click Start e Printing 2 Click Start gt Programs or All Programs gt Working with photos Lexmark 6500 Series Scanning if supported by your printer 3 Click User s Guide Making copies if supported by your printer If the link to the User s Guide is not on your desktop Faxing if supported by your printer follow these instructions Maintaining the printer 1 Insert the CD Connecting the printer to a network if supported by The installation screen appears your printer Note If necessary click gt All Programs gt Troubleshooting problems with printing copying Run In Windows XP and earlier versions click scanning faxing paper jams and misfeeds Start gt Run and then type D setup where D is Note If your printer supports Macintosh operating the letter of your CD ROM drive systems see the Mac Help Click Documentation 1 From the Finder desktop double click the L
11. 1 Load transparencies with the rough side facing you If the transparencies have a removable strip each strip should face away from you and down toward the printer 2 Make sure e The transparencies are loaded in the center of the paper support e The paper guides rest against the edges of the transparencies Notes e Transparencies with paper backing sheets are not recommended e Transparencies require more drying time Remove each transparency as it exits and allow it to dry to avoid ink smudging Loading iron on transfers You can load up to 10 iron on transfers at once but you will achieve best results loading them one at a time 1 Load iron on transfers with the print side of the transfer facing you 2 Make sure e You follow the loading instructions that came with the iron on transfers e The transfers are loaded in the center of the paper support e The paper guides rest against the edges of the transfers 62 Loading custom size paper You can load up to 100 sheets of custom size paper at a time 1 Load paper with the print side facing you 2 Make sure The paper size fits within these dimensions Width 76 0 216 0 mm 3 0 8 5 inches Length 127 0 432 0 mm 5 0 17 0 inches e The stack height does not exceed 10 mm e The paper is loaded in the center of the paper support e The paper guides rest against the edges of the paper Loading banner paper You can load up to 20 sheets of banner paper a
12. From the Settings area of the Welcome screen click Fax History and Settings 2 3 From the I Want To menu click Adjust speed dial list and other fax settings 4 Click the Ringing and Answering tab 5 From the Forward received faxes to another number area select the setting you want from the Fax forwarding drop down list 6 Enter the number to which you want to forward the fax Notes e You can include a calling card number as part of the fax number e A fax number can include up to 64 numbers commas periods spaces and or these symbols 7 Click OK to save the setting Using the Phone Book Using the control panel Phone Book The control panel Phone Book is a directory of Speed Dial entries 1 89 and Group Dial entries 90 99 To access a Phone Book entry 1 From the control panel press Phone Book 2 Press q or gt repeatedly until the entry you want appears or Use the keypad to enter the number of the Speed Dial or Group Dial entry To access the Phone Book menu 1 From the control panel press Fax Mode Press Press or gt repeatedly until Phone Book appears 2 3 4 Press V 5 Press or gt repeatedly until the setting you want appears 6 Press V and follow the instructions on the display Use this To View Phone Book entries Add Create a new Speed Dial or Group Dial entry Delete a Speed Dial or Group Dial entry Modify Edit a Speed Dial or Group Dial entry P
13. Measure of how strongly a transmitted signal is being received The name of a wireless network When you connect a printer to a wireless network the printer needs to use the same SSID as the network Also referred to as network name or BSS Basic Service Set An IP address assigned manually by you A device similar to a network hub that can connect different networks together 212 UAA Universally Administered Address USB cable USB port WEP Wired Equivalent Privacy wireless access point wireless router Wi Fi WPA Wi Fi Protected Access WPA2 An address assigned to a network printer or print server by the manufacturer To find the UAA print a network setup page and look for the UAA listing A lightweight flexible cable that lets the printer communicate with the computer at much higher speeds than parallel cables A small rectangular port on the back of the computer that connects the peripheral devices using a USB cable and lets them communicate at high speeds A security setting that helps prevent unauthorized access to a wireless network Other possible security settings are WPA and WPA2 A device that connects wireless devices together to form a wireless network A router that also serves as a wireless access point An industry term that describes the technology used to create an interoperable wireless local area network WLAN A security setting that helps prevent unauthorized access to a wireless networ
14. Nn O oo fF WOW N o Load photo paper with the glossy or printable side facing you If you are not sure which side is the printable side see the instructions that came with the paper Place a photo facedown on the scanner glass in the lower right corner For more information see Loading original documents on the scanner glass on page 63 From the control panel press Copy Mode Press Press or gt repeatedly until Quality appears Press V Press or gt repeatedly until Photo appears Press vV Press or gt repeatedly until Paper Setup appears Press v Press or gt repeatedly until Paper Size appears Press v Press or gt repeatedly until the size you want appears Press vV Press or gt repeatedly until Paper Type appears Press vV Press q or gt repeatedly until the type of paper loaded into the printer appears Press v Press Start Color or Start Black 100 Copying a photo using the computer 1 a A OO N O NO 10 Place the photo facedown on the scanner glass From the desktop double click the Productivity Studio icon From the Welcome screen click Copy Select Photo Click Start The photo appears in the right pane From the Quality drop down list select the copy quality From the Paper Size in Printer drop down list select the paper size From the Paper Type in Printer drop down list select the paper type To select multiple prints o
15. Scanner does not respond sses kersisi iieiaeie a Niii aau ean ai raita teea Uai aak E Yanak Eaa iae Eiai 180 Scan was not Successfull a extent ersten lee iene dele eich ad eel via cee eames 181 Scanning takes too long or freezes the COMPUTEL cceceeeeeeeeeeeeeeeeeeeeeeeaeeeeeeeeeseaeeeeeaeeeseeeeteeeeteaaeeeee 181 Poor scanned image quality vs ie areeni erie aati ceteen che AEA meetin tees 182 Partial document Or photo SCANS E A E E AAT 182 Cannot scan to a computer over a NEtWOFKK ceceeeceeeeeeeneeeeeneeeeeeeeeeaeeeeeeeeeecaeeeseaeeeseaeeeseeeeeseeaeeeniaeeees 182 Fax FOUDISSHOOUING tect tetera recccrutetentlceee ieee ca patente nts ee ea ate eee ce aemara eecceeg eenanayeusaamea thea 183 Cannot Send or receive a fAX cceceeeceteee tence tenes eeeee reece eee aeeeeaeeeteeaeeeneaeesceaeeeceaeeeseaeeeseeeeseceeeeeeaeeeseaeeee 183 Can send but not receive faxes cececeeecceeeseeeeeeneeeceaeeeeeaeeeeeaaeeeeaeeeeeaaeesgaaeeeeaeeeseaeeescaaeeseaeesseeeeeneaeeea 185 Can receive but not send faxes eeeeceeesceeeeeeeeeeeeee tease eeeaeee canes eeeaeeeeaeeeeaeeeeaaeeseaaeeseaeeeseaeeeseeeeeeeaeees 185 Printer receives Dank taK oisin e E TEA A E A a A OE 187 Received fax has poor print Quallity seess sesei terose aan aK EN A Ara ena EA ENAKAN RAAE VESSAAN AEEA i 187 Caller ID information is not displayed ccceeceeeetececeeeeeeeeeeeeeeeeteeeeeeeaeeeeeaeeeeaeeeseaeeeseaeeseeeeesenaeeeneaeeee 188 Changing Caller ID
16. does not respond after several seconds you will see Request timed out a_ Do one of the following e In Windows Vista click the gt Control Panel gt Network and Internet gt Network and Sharing Center e In Windows XP click Start gt Settings or Control Panel gt Network Connection b Select the appropriate connection from the ones shown Note If the computer is connected to the access point router by an Ethernet cable the connection may not include the word wireless in its name c Right click the connection and then click Repair Ping the printer 1 Do one of the following e In Windows Vista click gt All Programs Accessories gt Command Prompt e In Windows XP click Start Programs or All Programs gt Accessories gt Command Prompt 152 Type ping followed by the IP address of the printer For example ping 192 168 0 25 3 Press Enter 4 Ifthe printer responds you will see several lines appear that start with Reply from Turn off and restart the printer and then try resending your print job If the printer does not respond you will see Request timed out a Check that the computer has a wireless IP address 1 Do one of the following e In Windows Vista click All Programs gt Accessories gt Command Prompt e In Windows XP click Start gt Programs or All Programs gt Accessories gt Command Prompt 2 Type ipconfig Press Enter 4 Check the Windows IP Con
17. e The type of security used on the network WEP WPA or WPA2 e Any applicable security keys or passwords used with the network security encryption type 1 Insert the printer software CD 2 Click Install 3 Select I agree to the terms of this License Agreement and then click Continue 53 4 Select Typical and then click Continue 5 If this is the first time you have set up the printer select Yes If you have set up the printer previously and would like to install it on another computer select No Click Continue 6 Follow the instructions on the next several screens to set up the paper tray load paper install the print cartridges and align the cartridges 7 Look at the W Ffi Indicator on your printer and select the matching option on the software screen 8 Follow the instructions on the next several screens to continue with setup 9 Select Yes to set up fax functions 10 Follow the instructions on the next several screens to configure the fax settings appropriately for your equipment 11 Print a sample page and then click Continue 12 If you want information on Lexmark promotions and discounts select Open my browser to the Lexmark Rewards registration page Click Continue 13 If you want to print Web pages using shortcuts on the Toolbar select Install the Lexmark Toolbar 14 Click Finish IP addresses Finding IP addresses An IP address is a unique number used by devices on an IP network to locate and communicate with
18. e To choose a date range press v and then press dor gt repeatedly until the desired date is displayed Date ranges are displayed by month and year starting with the most recent month Press Start Color or Start Black Notes e If there is not enough memory on the flash drive a prompt appears on the display e Do not remove the flash drive until a message appears on the display indicating that copying is complete Warning Do not touch cables any network adapter the memory card or flash drive or the printer in the area shown while actively printing reading or writing from a memory card or flash drive A loss of data can occur Also do not remove a memory card or flash drive while actively printing reading or writing from a memory card or flash drive Changing the Productivity Studio temporary files preferences 1 2 3 4 From the desktop double click the Productivity Studio icon From the Tools menu click Preferences Click Temporary Files a Use the slider to set the maximum disk space you want to allocate for temporary files created by the Productivity Studio b Click Browse to choose a different folder for saving the temporary files Click OK Changing the Productivity Studio searched folders preferences 1 2 From the desktop double click the Productivity Studio icon From the Tools menu click Preferences 3 Click Searched Folders 4 If you want to exclude system folders when looking for photos se
19. gt Settings gt Printers and Faxes e In Windows 2000 and earlier Start gt Settings gt Printers 2 Right click the Lexmark 6500 Series icon 3 Click Properties gt Ports 4 Verify that XXXX_Series_nnnnnn_P1 is selected where XXXX is the model series number of your printer and nnnnnn is the last six numbers of the MAC address of your printer Note The MAC address is located at the back of the printer beside the serial number 5 If USB is selected instead a Select the port name from step 4 b Click Apply c Close the window and try printing again Reinstall software Uninstall and then reinstall the printer software Note If more than one printer appears in the Select your printer list pick the printer with the MAC address that matches the address on the back of your printer Network printer does not show up in the printer selection list during installation Check whether the printer is on the same wireless network as the computer The SSID of the printer must match the SSID of the wireless network 1 If you do not know the SSID of the network use the following steps to obtain it before rerunning the Wireless Setup Utility a Enter the IP address of your wireless access point wireless router into the Web address field of your browser If you do not know the IP address of the wireless access point wireless router 1 Do one of the following e In Windows Vista click All Programs Accessories gt Com
20. peer to peer method 55 point and print method 55 sharpening photo 88 slideshow creating and viewing 97 smudging preventing in photos 158 software Fax Solutions Software 126 Productivity Studio 44 removing and reinstalling 141 Solution Center 45 software does not install 138 software settings printer resetting to factory defaults 77 Solution Center understanding 45 Solution Center buttons Advanced 45 How To 45 Maintenance 45 Troubleshooting 45 understanding 45 Speed Dial setting up fax groups 128 setting up individual fax numbers 128 using 113 using the Phone Book 119 speed settings checking 165 T telecommunication notices 204 205 206 test page printing 165 test page does not print 166 Toolbar printing a Web page 67 printing only the photos from a Web page 68 top cover 19 Transfer Photos button 44 transfer settings changing 87 transferring photos from CD using computer 84 from CD using the computer 85 from flash drive using computer 84 from flash drive using the computer 85 from memory card to flash drive 85 from memory card using the computer 83 84 from memory device using control panel 83 transparencies loading 62 printing 74 transparencies or photos contain white lines 162 troubleshooting 2 sided paper type error 196 blank or incorrect page prints 159 cartridge missing error 197 characters on printout are missing or unexpected 159 checking port setting 53 checking printer stat
21. printer 171 networking configuring optional internal wireless print server 48 installing internal wireless print server 47 installing printer 55 IP addresses 54 using a print server 52 using the peer to peer method 56 using the point and print method 56 using wireless network connection 53 newspapers loading on the scanner glass 63 no images selected error 194 no photo paper size error 195 no proof sheet information error 195 no valid photo image files detected 195 noise emission levels 204 nothing happens when memory card is inserted 177 notices 201 202 203 204 207 204 205 206 207 208 N up feature 69 O OCR editing document text 106 On Hook Dial feature 115 One Click Auto Fix 88 only one photo enhancement may be chosen at a time 195 only one photo size selection can be chosen at a time 195 ordering paper and other supplies 136 out of memory error 198 out of paper error 198 P page does not print 139 page prints with different fonts 160 paper choosing specialty 71 paper and other supplies ordering 136 paper continues to jam 175 paper exit tray 18 paper feed guard 18 paper guides 18 paper jam error 199 paper jam in the automatic document feeder ADF 175 paper jam in the duplex unit 175 paper jam in the paper support 173 paper jam in the printer 173 paper or specialty media misfeeds 173 paper support 18 paper type choosing automatically 60 paper loading 60 paper photo size erro
22. repeatedly until Caller ID Pattern appears 5 Press v 116 6 Press or gt repeatedly until the setting you want appears 7 Press v to save the setting Using Caller ID from the software Caller ID is a service provided by some telephone companies that identifies the telephone number or the name of the person who is calling If you subscribe to this service it works with the printer When you receive a fax the telephone number or name of the person who is sending you the fax appears on the display Notes e Caller ID is available only in some countries and regions e The number of patterns is defined by the country or region setting and only the number of patterns defined for the selected country or region is shown The printer supports two distinct Caller ID patterns Pattern 1 FSK and Pattern 2 DTMF Depending on the country or region you live in and the telecommunications company you subscribe to you may need to switch the pattern to display Caller ID information 1 From the desktop double click the Productivity Studio icon From the Settings area of the Welcome Screen click Fax History and Settings From the I Want To menu click Adjust speed dial list and other fax settings Click the Ringing and Answering tab a Ff W N From the Answering on your phone line type section select the pattern number you want from the Caller ID pattern drop down list 6 Click OK to save the setting Receivin
23. troubleshooting jams and misfeeds banner paper jams 174 paper jam in the automatic document feeder ADF 175 paper jam in the duplex unit 175 paper jam in the paper support 173 paper jam in the printer 173 paper or specialty media misfeeds 173 printer does not feed paper envelopes or specialty media 174 troubleshooting memory card memory card cannot be inserted 176 nothing happens when memory card is inserted 177 troubleshooting network cannot print to network printer 171 troubleshooting print cannot print documents from a flash drive 172 improving print quality 154 ink levels seem incorrect 158 ink levels seem to go down quickly 159 partial 4x6in 10x15cm photo prints when using PictBridge 154 partial document or photo prints 158 photo scratches 158 photo smudges 158 poor quality at the edges of the page 156 poor text and graphic quality 155 print speed is slow 157 troubleshooting scan cannot scan to computer over network 182 partial document or photo scans 182 poor scanned image quality 182 scan was not successful 181 scanner does not respond 180 scanning takes too long or freezes the computer 181 troubleshooting setup cannot print from digital camera using PictBridge 140 incorrect language appears on display 137 page does not print 139 power button is not lit 138 software does not install 138 troubleshooting wireless changing wireless settings after installation 149 check print
24. 03 is a REN of 0 3 For earlier products the REN is shown separately on the label If this equipment causes harm to the telephone network the telephone company will notify you in advance that temporary discontinuance of service may be required If advance notice is not practical the telephone company will notify the customer as soon as possible You will also be advised of your right to file a complaint with the FCC The telephone company may make changes in its facilities equipment operations or procedures that could affect the operation of this equipment If this happens the telephone company will provide advance notice in order for you to make necessary modifications to maintain uninterrupted service If you experience trouble with this equipment for repair or warranty information contact Lexmark International Inc at www lexmark com or your Lexmark representative If the equipment is causing harm to the telephone network the telephone company may request that you disconnect the equipment until the problem is resolved This equipment contains no user serviceable parts For repair and warranty information contact Lexmark International Inc See the previous paragraph for contact information Connection to party line service is subject to state tariffs Contact the state public utility commission public service commission or corporation commission for information If your home has specially wired alarm equipment connected to the tele
25. 4x6 if Letter is your default Paper Size e 10x 15 cm if A4 is your default Paper Size and your country is not Japan e L if A4 is your default Paper Size and your country is Japan Center one photo on a page or specify the number of photos to print on a page Quality Adjust the quality of printed photos 1 Setting will return to factory default setting when the PictBridge enabled digital camera is removed 2 Setting must be saved individually Transferring photos from a memory device to the computer using the control panel If the printer is connected directly to a computer or connected to a computer through a wireless network connection you can transfer photos from a memory card or flash drive to the computer Note The printer may require that you select a computer and a PIN if required by that computer 1 OO N O a A Q N Insert a memory card or a flash drive that contains the images you want to transfer For more information see Inserting a memory card on page 78 or Inserting a flash drive on page 79 Press lt or P repeatedly until Save Photos appears Press v If necessary press lt d or P gt repeatedly until Computer appears Press vV If necessary press dor gt repeatedly until the computer name you want appears If required by the selected computer type in the four digit PIN using the keypad Follow the instructions on the computer screen Transferring all photos from a memo
26. Click Install From the Connect Your Printer dialog select the network option From the Networking Setup dialog select Direct Network Attached N oO A Select the printer print server combination from the Network Printers list Note If more than one is listed match the MAC address of the print server to the one in the list For more information see Finding the MAC address on page 51 Checking the port setting Windows 2000 or XP users only 1 Click Start gt Settings gt Printers or Printers and Faxes 2 Right click the Lexmark 6500 Series icon 3 From the sidebar menu select Properties 4 Click the Ports tab 5 Make sure e The port is set to a USB port e File is not set as the port Windows Vista users only 1 Click Start icon gt Control Panel gt Printers 2 Right click the Lexmark 6500 Series icon 3 From the sidebar menu select Properties 4 Click the Ports tab 5 Make sure e The port is set to a USB port e File is not set as the port Wireless networking Using a wireless network connection This printer may contain an internal wireless print server which allows the printer to be used on a wireless network The following settings from your existing wireless network may be needed in order to properly configure the printer for use on the network e The network name also known as the SSID e The wireless mode the type of wireless network you are using either infrastructure or ad hoc
27. Dial list including Group Dial entries Cover Page Choose and customize your fax cover page and message 5 Click OK after you finish customizing the settings 6 Close the Fax Setup Utility 122 Understanding the Fax menu To understand and use the Fax menu 1 a A O N 8 From the control panel press Fax Mode The fax default screen appears If you do not want to change a setting enter the fax number and then press Start Color or Start Black If you want to change a setting press 8 Press lt or gt repeatedly until the menu item you want appears and then press v Press lt or P repeatedly until the submenu item you want or the setting you want appears and then press v Note Pressing v selects a setting An asterisk appears next to the selected setting To go into additional submenus and settings repeat step 5 on page 123 If needed press 9 repeatedly to return to the previous menus and make other setting selections Press Start Color or Start Black to send a fax The following table explains the function of each submenu or menu item in the Fax Menu Use this To Adjust the quality of a fax you are sending Add edit and print names and fax numbers of individuals or groups Dial a telephone number while listening to the call through a speaker on the printer This is useful when you must navigate an automated answering system before sending your fax Enter a specific time to send a fax
28. Document Feeder ADF c cccceseeeeeeeeeeneeeeeaeeeseaeeeseaeesscaeeeseeeeteaeessaees 175 Paper jam in the duplex unit ssesseessiresssrrnsnserrnaeserenanrtnranantntananretanannttanannttanantnanannenannenenaanannannananennn nent 175 Duplex unit does not operate correctly s sssssisssssrrresserunrnrirnnaentrnnnntntanetttnnannttannnnennnnnnanannenennnanennnnnna 176 Memory card Troubleshooting sires claxeetaresees ocriiae Tie dens oes oleae aia ieee wien tui ata ley Tie Sunetaieuaaleglenauney 176 Memory card cannot be inserted eeececeeeeeneeeeeeeeeeeeeeeeeaaeeeeeeeaaeeeeeseeaaeeeesseaaeeeeeseeaeeeeeseenaeeeeeseenaeeees 176 Nothing happens when memory Card is inserted 00 0 eee eeeee eee eeeeeeeeeeeeaeeeeeteeeaeeeeeeeeaaeeeeeeeeaaeeeeseenaaeeees 177 Photos do not transfer from a memory card across a wireless NEtWOFK cccccceeeeeeeeeeeeteeeeeeeeeeeeteeeeees 177 Copy MOUDISSHOONNG xian kde et aeeetd acecec eee tie etveagecneeeema poets wane ag nee meee 178 Copier doesnot respondecan aaa aao esas oc Gustine Wieden eed geek ste T RE EARS 178 Scanner unit does Notes Ennn tn a aa a a therein e a Eea onan 178 POOR COPY AUA Mr a E E E EA T 179 Partial document or photo opiesS ssn aiaiai ia oi i a Aea ANE AiE aaa ai 180 Copied item does not match the original item eceeceseeeeetee eters eeeeee sees eeeaeeeeeaeeseaeeeseaeeseeaeeeseeaeeee 180 SCAN troubleshooting ps eeh ieie aee uee eE E EEEE RE em E EEE EEEE 180
29. Enter a space between letters or numbers Scroll through menus submenus or settings on the display Cancel a print copy scan or fax job in progress Clear a fax number or end a fax transmission and return to the fax default screen Exit a menu or submenu and return to the default copy scan fax or photo card screen Clear current settings or error messages and return to default settings 38 A keypad number or symbol In Copy mode or Photo Card mode Enter the number of copies or prints you want to make In Fax mode e Enter fax numbers e Navigate an automated answering system e Select letters when creating a Speed Dial list e Type numbers to enter or edit the date and time shown on the display 2 Auto Answer o Set the printer to answer all incoming calls when the button light is on Redial Pause In Fax mode e Display the last number dialed Press lt or P to view the last five numbers dialed e Insert a three second pause in the number to be dialed to wait for an outside line or get through an automated answering system Enter a pause only when you have already begun entering the number Phone Book Access any of the programmed Speed Dial numbers 1 89 or Group Dial numbers 90 99 Pipes Start a color copy scan fax or photo print job depending on which mode is selected Start Black Start a black and white copy scan fax or pho
30. Eoaea a 13 Finding information about the PRTC Ms ve cieaiesdeniec Ses ctaern eteceene Giuheic ve eee baeyae ne Se caeeaecg uae oun chaeeaneeeasiere eek ies 13 Operating system NOCE isidir aeeai aeie REEE Eaa EEE EEKE eee aie AEE EREE ene EEE 16 Wireless network Compatibility wey scieictern dead niente ited dasendiadeineil heed veccuende ie denedlele es 16 Setting up the printer soraa aeaa aeaa niaaa aiia ste aaa eect deen rece aRt 17 Checking ENG WOK COMPS IMS meara i E EEEE EE Dt ova aa ary Cueva setae 17 Understanding the parts of the printer eesessseeereeeeeeeeeiirrrirtttettttiirittttteeeeettnennnnnnsasstttnnnnunnnnaateent 18 Standalone SOU sre imeenea a ea on tds cedtauytootudanenadeantivsdedendslsvaceigeians ddan Enae iE LENS 20 Installing the printer on additional network computerS sssssssseieesrirssssssssrrrirrrirrrrrrrrnsssssssrrerrent 25 Setting up the printer on a Windows operating SyStem ssssesssssssresssrrrtressrrrrrtrrrntrrstrrrnnnesseren nn 26 Getting the printer ready to FAX ceecee eee cece eeeeeeeeeeeeeeeeceeeeeseaaeeeeeeeaaaeeeeeeaaaaeeeeeaaaaeeeeseaaaaeeeeesaaaenees 27 Usimngan RAJTI adaptor akn na ei AAA AAAA ATER AA ERARAS AE AEEA aE 27 Choosing a fax connection none annienta a a dubia a a neat ea ana 30 Connecting to an answering Machine cceceee cece eeeeeeeeeeaeeeeeaeeeeeaeeeeeaeeeeeaeeeseaaeeeeaeeseaeeeseeesseeeeensaeeeeaes 30 Connecting directly to a telephone wall jACk cccceeceee
31. Inserting a flash drive on page 79 Press or gt repeatedly until Print Photos appears Press v 2 Press or gt repeatedly until Photo Number appears Press v Press lt or gt repeatedly until the photo number you want appears on O a A Q Press vV to select a photo Note When you select a photo an asterisk appears to the left of the number on the second line of the display 9 If you want to select additional photos press lt or P to reach the number and then press v 10 Press Start Color or Start Black The print settings used on the print job are displayed one at a time on the second line of the display 11 Press Start Color or Start Black again 94 Using a PictBridge enabled digital camera to control printing photos You can connect a PictBridge enabled digital camera to the printer and use the buttons on the camera to select and print photos 1 Insert one end of the USB cable into the camera Note Use only the USB cable that came with the digital camera 2 Insert the other end of the cable into the PictBridge port on the front of the printer O mm B d Warning Do not touch the USB cable any network adapter or the printer in the area shown while actively printing from a PictBridge enabled digital camera A loss of data can occur Also do not remove the USB cable or network adapter while actively printing from a PictBridge enabled digital camera Notes e Make sure the PictBridge enabled
32. Listen for a dial tone 3 If you do not hear a dial tone plug a different telephone into the wall jack 4 If you still do not hear a dial tone plug a telephone into a different wall jack 5 If you hear a dial tone connect the printer to that wall jack Review digital phone service checklist The fax modem is an analog device Certain devices can be connected to the printer so that digital telephone services can be used e f you are using an ISDN telephone service connect the printer to an analog telephone port an R interface port on an ISDN terminal adapter For more information and to request an R interface port contact your ISDN provider e f you are using DSL connect to a DSL filter or router that supports analog use For more information contact your DSL provider e f you are using a PBX telephone service make sure you are connecting to an analog connection on the PBX If none exists consider installing an analog telephone line for the fax machine For more information on faxing when using a PBX telephone service see Setting up to fax while behind a PBX on page 36 Verify dial tone e Place a test call to the telephone number to which you want to send a fax to make sure that it is working correctly e Ifthe telephone line is being used by another device wait until the other device is finished before sending a fax e If you are using the On Hook Dial feature turn up the volume to verify a dial tone 183 Disconnect o
33. Mode 37 keypad 39 Left arrow 38 Lighter Darker 37 Menu 37 Phone Book 39 Photo Card 37 Power 37 Redial Pause 39 Right arrow 38 Scan Mode 37 Select 38 Settings 37 Start Black 39 Start Color 39 Two sided Duplex 37 buttons Productivity Studio Copy 44 E mail 44 Fax 44 Photo Greeting Cards 44 Photo Packages 44 Poster 44 Scan 44 Transfer Photos 44 using 44 buttons Solution Center Advanced 45 How To 45 Maintenance 45 Troubleshooting 45 using 45 cC cable connections checking 165 167 Caller ID changing using control panel 188 Caller ID not displayed 188 Caller ID using 116 117 214 calling card using when faxing 113 using when setting up Speed Dial 128 using while listening to call 115 using with On Hook dial feature 115 using with the Fax Setup Utility 120 camera connecting 81 can receive but not send fax 185 can send but not receive fax 185 canceling scan job 108 canceling print jobs 70 cannot print documents from a flash drive 172 cannot print from digital camera using PictBridge 140 cannot print to network printer 171 cannot scan to computer over network 182 cannot send or receive fax 183 cards loading 62 memory 78 printing 71 carrier jam error 192 cartridge error 192 cartridge missing error 197 cartridges print aligning 133 cleaning 133 installing 130 ordering 135 preserving 134 removing 130 using genuine Lexmark 132 wiping 133 CD printing photos from 91 transferri
34. Paper Size appears 12 Press V 13 Press lt q or P repeatedly until the size you want appears 14 Press V 15 Press or gt repeatedly until Paper Type appears 16 Press v 17 Press or P repeatedly until either Automatic or Photo appears 18 Press v 19 Press Start Color or Start Black Making a copy lighter or darker If you want to adjust the look of a copy or photo you can adjust it to make it lighter or darker 1 Load paper Note If you are copying photos use photo or heavyweight matte paper with the glossy or printable side facing you If you are not sure which side is the printable side see the instructions that came with the paper 2 Load an original document facedown on the scanner glass 3 From the control panel press Copy Mode 102 4 5 6 7 Press Lighter Darker Press lt or gt repeatedly to adjust the slider Press v Press Start Color or Start Black Collating copies using the control panel If you print multiple copies of a document you can choose to print each copy as a set collated or to print the copies as groups of pages not collated Collated Not collated Nn O Oo FF WOW N 10 11 123 115 2 Load paper Load an original document facedown on the scanner glass From the control panel press Copy Mode Press g5 Press or P repeatedly until collate appears Press vV Press 4 or P repeatedly until on appears Note You can collate copies only if you d
35. Photo Size Error appears press gt to clear the error message 4 Press 5 Press lt or P repeatedly until Photo size appears 6 Press V 7 Press Q or repeatedly until4 x 6 in or10 x 15 cm appears 8 Press V 9 Press lt or P repeatedly until Paper Setup appears 10 Press V 11 Press lt q or P repeatedly until Paper Size appears 12 Press V 13 Press or P repeatedly until 10 x 15 cm appears 14 Press V 15 Press Start Color or Start Black Improving print quality These are possible solutions Try one or more of the following Check paper e Use the appropriate paper for the document If you are printing photos or other high quality images for best results use Lexmark Photo Paper or Lexmark PerfectFinish Photo Paper Do not use Lexmark Premium Photo Paper Your print cartridges are not compatible with this type of paper e Use a paper that is a heavier weight or bright white 154 Select a higher print quality 1 2 3 4 5 6 Depending on your print job press Copy Mode Scan Mode or Photo Card Press 5 Press or gt repeatedly until Quality appears Press v Press or gt repeatedly until the quality you want appears Press v Check print cartridges If the document still does not have the print quality you want follow these steps 1 Align the print cartridges For more information see Aligning print cartridges on page 133 If print quality has not improved continue to the next step
36. Powerpoint Open Document Format e wps Microsoft Works e wpd WordPerfect Note If there are also photos stored on the memory card or flash drive the message which would you like to print appears on the display a If necessary press lt d or gt repeatedly until Documents appears b Press v If the document you want to print is in a subfolder within the memory card or flash drive press v repeatedly until the folder you want appears Note Press 9 to return to the previous folder Press or gt repeatedly until the file name of the document you want to print appears Press Start Color or Start Black to begin printing Pausing print jobs 1 2 3 For Windows Vista click gt Control Panel gt Printer For Windows XP click Start gt Settings gt Printers and Faxes Right click the Lexmark 6500 Series icon Select Pause Canceling print jobs 1 a Ff OQ N In Windows Vista click gt Control Panel gt Printer In Windows XP click Start gt Settings gt Printers and Faxes Right click the Lexmark 6500 Series icon Select Open Right click the document name Select Cancel 70 Printing specialty documents Choosing compatible specialty paper types Heavyweight matte paper A photo paper with a matte finish used for printing high quality graphics Lexmark PerfectFinish Photo paper A high quality photo paper specifically designed for Lexmark inkjet printers but compatible with
37. Printing the last page first reverse page order 1 With a document open click File gt Print 2 Click Properties Preferences Options or Setup 3 From the Quality Copies tab select Print Last Page First 4 Click OK 5 Click OK or Print Printing multiple pages on one sheet N Up With a document open click File gt Print Click Properties Preferences Options or Setup From the Print Layout tab select N up Select the number of pages to print on each page If you want each page image to be surrounded by a border select Print Page Borders Click OK N Oo oO FPF ON Click OK or Print Printing document files from a memory card or flash drive To print document files the printer must be connected to a computer and both the printer and computer must be on Also the computer must contain applications that support the file formats of the documents you want to print 1 Insert a memory card into a card slot or a flash drive into the PictBridge port on the front of the printer 69 2 3 4 If there are only document files stored on the memory card or flash drive the printer automatically switches to File Print mode The following document file types are recognized e doc Microsoft Word e xls Microsoft Excel e ppt Microsoft Powerpoint e pdf Adobe Portable Document Format e rtf Rich Text Format e docx Microsoft Word Open Document Format e xlsx Microsoft Excel Open Document Format e pptx Microsoft
38. Raise the scanner unit Remove any objects blocking the path of the print cartridge carrier 192 3 Make sure the cartridge carrier lids are closed 4 5 Close the scanner unit Press v Cover Open Make sure that the scanner unit is closed Error 1104 1 2 3 Remove the print cartridges Reinstall the black cartridge or the photo cartridge in the left carrier Reinstall the color cartridge in the right carrier Left Cartridge Error Right Cartridge Error This message may also appear as Error 1205 Left Cartridge or Error 1206 Right Cartridge 1 on oOo oa Aa WO ND Remove the indicated print cartridge and close the cartridge carrier lid Close the scanner unit Disconnect the power cord from the electrical outlet Reconnect the power cord to the electrical outlet If the button is not lit press Reinsert the print cartridge and close the cartridge carrier lid Close the scanner unit If the error e Does not reappear the problem has been corrected e Reappears replace the print cartridge with a new one close the cartridge carrier lid and close the scanner unit Left Cartridge Incorrect Right Cartridge Incorrect 1 2 3 Remove the indicated print cartridge and close the cartridge carrier lid Close the scanner unit Disconnect the power cord from the electrical outlet 193 4 Reconnect the power cord to the electrical outlet 5 If the button is not lit press 6 R
39. Windows to configure my wireless network settings check box 8 Under Preferred Networks delete any existing networks a Click the network to be removed b Click the Remove button Click Add to create an ad hoc network In the Network Name SSID box type the name you want to give your wireless network Write down the network name you chose so you can refer to it when running the wireless setup Make sure you copy it down exactly including capital letters If Network Authentication appears in the list select Open In the Data encryption list select WEP If necessary deselect the The key is provided for me automatically check box In the Network Key box type in a security code 58 16 17 18 19 20 21 22 23 24 Write down the security code you chose so you can refer to it when running the wireless setup Make sure you copy it down exactly including any capital letters Note For more information about passwords security keys see Check your security keys in the Wireless troubleshooting section of the Troubleshooting chapter Type the same security code in the Confirm network key box Select the This is a computer to computer ad hoc network wireless access points are not used check box Click OK twice to close the two open windows It may take a few minutes for your computer to recognize the new settings To check on the status of your network a Right click the Wireless Network Con
40. YOU ARE INSTALLING THIS PRODUCT FOR USE BY OTHER PARTIES YOU AGREE TO INFORM THE USERS THAT USE OF THE PRODUCT INDICATES ACCEPTANCE OF THESE TERMS CARTRIDGE LICENSE AGREEMENT agree that the patented print cartridge s shipped with this printing device are sold subject to the following license agreement The patented print cartridge s contained inside is are licensed for a single use only and is are designed to stop working after delivering a fixed amount of ink A variable amount of ink will remain in the cartridge when replacement is required After this single use the license to use the print cartridge terminates and the used cartridge must be returned only to Lexmark for remanufacturing refilling or recycling If buy another cartridge in the future that is sold subject to the above terms accept such terms as to that cartridge If you do not accept the terms of this single use license agreement return this product in its original packaging to your point of purchase A replacement cartridge sold without these terms is available at www lexmark com LEXMARK SOFTWARE LICENSE AGREEMENT This Software License Agreement License Agreement is a legal agreement between you either an individual or a single entity and Lexmark International Inc Lexmark that to the extent your Lexmark product or Software Program is not otherwise subject to a written software license agreement between you and Lexmark or its suppliers governs your u
41. accumulated on the paper exit tray Warning Using a damp cloth to clean the interior may cause damage to your printer 5 Make sure the paper support and paper exit tray are dry before beginning a new print job Ordering supplies Ordering print cartridges Lexmark 6500 Series models Item Part number Average cartridge standard page yield is up to Black cartridge 220 2 4 Black cartridge 220 High yield black cartridge 500 1 Values obtained by continuous printing Declared yield value in accordance with ISO IEC 24711 2 Licensed Return Program Cartridge 135 Item Part number Average cartridge standard page yield is up to High yield color cartridge Photo cartridge o m Not applicable 1 Values obtained by continuous printing Declared yield value in accordance with ISO IEC 24711 2 Licensed Return Program Cartridge Ordering paper and other supplies To order supplies or to locate a dealer near you visit our Web site at www lexmark com Notes e For best results use only Lexmark print cartridges e For best results when printing photos or other high quality images use Lexmark Photo Paper or Lexmark Perfectfinish Photo Paper Do notuse Lexmark Premium Photo Paper Your print cartridges are not compatible with this type of paper e To prevent smudging or scratching avoid touching the printed surface with your fingers or sharp objects For best results remove each printed sheet individually from the pape
42. adapter may look different but it will fit the telephone outlet used in your location 3 Connect the telephone line of your chosen telecommunications equipment to the left outlet of the adapter 27 If your telecommunications equipment uses a US style RJ11 telephone line follow these steps to connect the equipment 1 Remove the plug from the EXT port on the back of the printer Note Once this plug is removed any country or region specific equipment you connect to the printer by the adapter as shown will not function properly 2 Connect your telecommunications equipment directly to the EXT port on the back of the printer ens Warning Do not touch cables or the printer in the area shown while actively sending or receiving a fax Country region e Saudi Arabia e Israel e United Arab Emirates e Hungary e Egypt e Poland e Bulgaria e Romania e Czech Republic e Russia e Belgium e Slovenia e Australia e Spain e South Africa e Turkey e Greece 28 To connect an answering machine or other telecommunications equipment to the printer 1 Remove the plug from the back of the printer Note Once this plug is removed any country or region specific equipment that you connect to the printer by the adapter as shown will not function properly 2 Connect your telecommunications equipment directly to the EXT port on the back of the printer ay Warning Do not touch cables or the printer in the area shown whi
43. adding a printer to existing ad hoc network using Windows 59 common home configurations 49 creating an ad hoc network using Windows 57 MAC address 51 networking overview 49 printing a network setup page 52 security keys 142 signal strength 55 types of wireless networks 56 wireless network connection using 53 wireless network printer does not print 143 wireless printer is no longer working 148 Wireless Setup Utility cannot communicate with printer during installation 151 wireless troubleshooting changing wireless settings after installation 149 check printer ports Windows 153 checking network name Windows 151 network printer does not show up in printer selection list during installation Windows 144 photos do not print from memory card across wireless network 177 ping printer Windows 152 ping wireless access point Windows 152 printer cannot connect to wireless network 150 run Wireless Setup Utility Windows 153 wireless network printer does not print 143 wireless printer is no longer working 148 Wireless Setup Utility cannot communicate with printer during installation 151 Wi Fi indicator is not lit 145 Wi Fi indicator light is blinking orange 145 Wi Fi indicator light is orange 147 Wi Fi indicator 18 Wi Fi indicator is not lit 145 Wi Fi indicator light is blinking orange 145 Wi Fi indicator light is orange 147 Wi Fi indicator lights description 48 Work with Documents and Photos scanning a photo to 106 w
44. and select a date from the calendar Click Save Scanning clear images from magazines or newspapers Use the descreening feature to help remove wavy patterns from images scanned from magazines or newspapers 1 2 O O N OO OT FF W h Make sure the printer is connected to a computer and both the printer and the computer are on Load an original document faceup into the Automatic Document Feeder ADF or facedown on the scanner glass Note Do not load postcards photos small items transparencies photo paper or thin media such as magazine clippings into the Automatic Document Feeder ADF Place these items on the scanner glass From the desktop double click the Productivity Studio icon From the Welcome Screen click Scan Click Display Advanced Scan Settings Select the Image Patterns tab Select the Remove image patterns from magazine newspaper descreen check box From the What was scanned menu select Magazine or Newspaper Click OK From the Send scanned image to menu select the destination to which you want to send the scan Click Scan Now Changing the Productivity Studio scan settings 1 2 3 From the desktop double click the Productivity Studio icon From the Tools menu click Preferences Click Scan Settings e Select Always use simple scan settings to use the default scan settings Select Always start scanning with the settings below to customize the remaining scan settin
45. anre erana ne eT aaie a e Eei ASE TA 52 Finding a printer print server located on remote subnets cceeeeteee cette tence eeeaeeeeeeeteeeeteeeeetenaeeeeeaeeee 52 Direct P printings c es7sawssli ates ned attain E aiid butte A 52 Checking the port Setting c cccccscececeeeeeneeeeeeeeeeeeaeeeeeaeeeesaeeecaaeesaeeesaaeeegaeeeseaaeeeseaeesseaeeeseaeeenaeeessaeeenaas 53 Wireless Networking iers coe soe deenaa Nand anata aa totrie data da alate genau A A Nenad aided lab den arise auaad 53 Using a wireless network CONNECTION ccceeeeeeeeeeeeeeeeee eee eenaeeeeetecaeeeeeeteaaeeeeeeteaeeeeeeeaaeeeeeteaeeeeesenaaeeeenea 53 IP AdUPESSOS E E A E E ai cede ibe cet eee lb a eedebvaa reves inc eesdevibuen denver E 54 Finding the Signal Strength 0 0 22 eiea e a S A a e Re a aa a aa e 55 Installing the printer ona NETWOFKK eee ee eeeeee eee eeene eee ee tea anette te aaee T e AEA EETA 55 Sharing the printer ON a network ececeeceneeeeneeeeeeeeeeeeeeeeeaeeeeeaeeeeeaeeeseaeeeceaeeeseaeeeseaeeeseaaeeseeeeseeeeseeaeeseags 55 Configure network printers ccccceceeeeeeeseneeeceeeeeeaeeeeeaeeecenaeeeeeaeeseeaeeeseaeeeseaeeeseaeesseaeeescaeeeseeaeeeeiaeeeseeeeseas 56 Types of wireless networks cecceeeeescceeeeeeeeeeeeeeesseeeeeeesneneeeeeseaseeeeessaeeeeeesaaeeeseeaueaeeeseseaneeeeseneeneeeseneaes 56 Tips for using network adapters eee eee eeeee etre tenet eee eeeee eee eeeaee eee teaaeee ee eeaeeeeeeeeaaeee
46. came with your camera 1 Connect a PictBridge enabled digital camera to the printer a Insert one end of the USB cable into the camera Note Use only the USB cable that came with the digital camera b Insert the other end of the cable into the PictBridge port on the front of the printer Note The PictBridge port is marked with the s PictBridge symbol The message PictBridge camera detected Press v to change settings appears on the display Warning Do not touch the USB cable any network adapter or the printer in the area shown while actively printing from a PictBridge enabled digital camera A loss of data can occur Also do not remove the USB cable or network adapter while actively printing from a PictBridge enabled digital camera 2 Press or gt repeatedly until the menu item you want appears 3 Press v 4 Press or gt repeatedly until the submenu item you want or the setting you want appears 5 Press v Note Pressing v selects a setting An appears next to the selected setting 6 To go into additional submenus and settings repeat the above steps 7 If necessary press 95 repeatedly to return to the previous menus and make other setting selections 82 Menu Item Action Paper Setup 2 Specify the size and type of paper loaded Photo Size 2 Specify the size of printed photos Note If you did not specify the photo size beforehand in your digital camera the default photo sizes are e
47. card is inserted on page 177 2 Sided Paper Type Error The paper type loaded in the printer is not plain paper To print or copy on both sides of the paper use only plain paper 1 Press 3 to clear the error message Load plain paper Press Settings Press lt or P until Paper Setup appears on the display Press vV Press or P until Paper Type appears Press vV Press or P until Auto Detect or Plain appears Press v If BS is not lit press BS Press Start Color or Start Black O O N Oo FF WO ND h l File Not Supported The computer failed to find an application to support the file that you want to print Make sure that the memory card or flash drive inserted into the printer contains files that have file name extensions DOC XLS PPT PDF RTF DOCX XLSX PPTX WPS or WPD For more information see Printing document files from a memory card or flash drive on page 69 196 Unsupported Paper Size The paper size you selected from the PictBridge enabled digital camera is not supported by the printer 1 From the control panel press 3 to clear the error message Press Press or P until Paper Setup appears Press vV Press or gt repeatedly until Paper Size appears Press v Press or gt repeatedly until the size you want appears Press v O Oo N O 0 A O N Press Start Color or Start Black to begin printing Error messages on the computer screen Clearing error message
48. cece cece ee eenee sees ee eeeaeeeeeeeeseaeeeseeeeseaeeeeeeaeeee 120 Understanding the Fax Menu ccccceeeeeeeeeeeeeneeeeeeeeeaeeeeeeeaaeeeeeeeaaaeeeeeesaaaeeeeeeaaeeeeseeaeeeeesesnaeeeeessenaneees 123 Setting AULO Answer TOOR resosi cece sada aa aaa Saa a E a diac uisantaeeui Aaaa aat 124 Setting up a fax footer using the Control panel cccceceeceeeeeeeeeeeneeeeeeeeeeeeeeeeeeaeeeeeaeeeseaeeeseeeeseneeeeneaeeee 124 Creating a fax cover page using the Productivity Studio ccccccceeeeeeeeeeeeeeeeneeeeeneeeeeeeeeeseaeeeseaeeeseaeeeee 125 Blocking junk TAXES 22 ceAcis es scdded eine dela dere beet a end WUE eda AEAEE NEEE CEEA a aaa aes 125 Blocking unwanted changes to fax SettiNGS ce cceeeeeeeeeeeeenneeeeeeeeeeeeeeeeeaaeeeeeseaaeeeeeeeeaaeeseseenaeeeeeeeeaeeees 126 Using the Fax Solutions Software c cceccececcceeeceneeeeeeeeeeeneeeeecaeeeeeaeeeeeaeeeseaeeeseaeeeseaeeeseaeeeseaeeeesaeeeseaeeeeaas 126 Setting up a dialing pretix iis is siesta i eect eee inate een es 127 Setting the distinctive Ng iieiea eenaa aaa aaaea ia e r aaa aaa RaR aAa adani anA EE ariana 127 Setting the number of rings before receiving a fax automatically ccccceeeseeeeeeeeeeeeeeeeeeeeeeeeeeeeneeeees 128 Setting up Speed Dial eccecececcsceeeeeeeeeeeeeeeeaeeeeeaeeeceaeeeceaaeeeeaaeesaaaeeegeaeesgeaeeegaeesecaeeeseaeesseeaeesnaeeessaeeee 128 Printing fax activity TOPONS soc fected estate tee tee eeeeall caval teat age ia
49. click the Productivity Studio icon From the Welcome Screen click Convert to PDF Select Photo Several Photos or Document Click to begin scanning Click Add Another to scan additional images or to add an image from the Library To add or scan another image do one of the following e Select Add New Scan and repeat step 3 to scan another image or e Select Add Photo from Photo Library to add a previously scanned image Select or deselect images by clicking on them in the preview pane Click Add Files when you have made your selections 8 Select Save all images as one PDF file or Save each image as individual PDF file 9 Click Create PDF If you want to save the scanned image separately make your selections and click Save Otherwise click Cancel when the Photo Save options appear The software prepares your PDF and opens a Save dialog 107 11 Enter a file name for your PDF and select a storage location 12 Click Save Canceling a scan job To cancel a job being scanned on the scanner glass go to the control panel and press Q To cancel a scan job started in the Productivity Studio click Scan and then click Stop Customizing scan settings using the computer 1 From the desktop double click the Productivity Studio icon 2 Click Scan 3 Click Custom Settings 4 Change the settings as needed Setting Options Color Depth Select Color Grey or Black and White Scan Resolution Dots Per Inch Select a scan
50. copier does not respond 178 partial document or photo copies 180 poor copy quality 179 scanner unit does not close 178 troubleshooting error messages 2 sided paper type error 196 alignment error 191 black ink low 192 cartridge error 192 clear carrier jam 192 color ink low 192 could not detect a proof sheet 195 cover open 193 error 1104 193 error 1205 193 error 1206 193 failed to connect 190 fax error 188 fax mode unsupported 188 file not supported 196 left cartridge error 193 left cartridge incorrect 193 left cartridge missing 194 memory full 194 no images have been selected 194 no photo paper size selection has been made 195 no proof sheet information 195 no valid photo image files detected 195 only one photo enhancement may be chosen at atime 195 only one photo size selection can be chosen ata time 195 paper photo size error 195 phone line busy 189 phone line error 191 photo ink low 192 PictBridge communications error 196 please remove the camera card 196 problem reading memory card 196 remote fax error 189 right cartridge error 193 right cartridge incorrect 193 right cartridge missing 194 some photos removed from card by host 196 unsupported paper size 197 troubleshooting fax Caller ID not displayed 188 can receive but not send fax 185 can send but not receive fax 185 cannot send or receive fax 183 printer receives blank fax 187 received fax has poor print quality 187
51. de t l phone CA11A Notice to users of the New Zealand telephone network The following are special conditions for the Facsimile User Instructions The grant of a telepermit for any item of terminal equipment indicates only that Telecom has accepted that the item complies with minimum conditions for connection to its network It indicates no endorsement of the product by Telecom nor does it provide any sort of warranty Above all it provides no assurance that any item will work correctly in all respects with another item of telepermitted equipment of a different make or model nor does it imply that any product is compatible with all of Telecom s network services This equipment shall not be set up to make automatic calls to the Telecom s 111 Emergency Service This equipment may not provide for the effective hand over of a call to another device connected to the same line This equipment should not be used under any circumstances that may constitute a nuisance to other Telecom customers Some parameters required for compliance with Telecom s telepermit requirements are dependent on the equipment associated with this device The associated equipment shall be set to operate within the following limits for compliance to Telecom s specifications e There shall be no more than 10 call attempts to the same number within any 30 minute period for any single manual call initiation and e The equipment shall go on hook for a period of not less than 30 sec
52. dn ra aTa aaa aaaea naian 105 SCANNING a COCUIMOEN iee Eaa E R E ieee ke 105 Scanning a document using the COMPUTEL ccceeeceeeeeeeeeecceeeeeeeeeeeeeeeeeeeaeeeeeeseaeseeeeeeeeeeeeeeeeneaes 105 Scanning textfor editieren ere a cx i oe eau E ieee cn el eles 106 Scanning images for SCINNG 5 ac ven see pce bee veins wdc ci ed nsec ce pieauadeot wheatad core dad adodbedadvadodeedadvnnudedeatvices 106 Scanning a photo to Work with Documents and Photos c cccceceeeeeeeeeeeeeeeeeeeeeeeeeeenaeeeeeeeeneees 106 Scanning multiple photos at one time using the COMPUTEL ceceeeteeeeeeeeeeeeeeeeeeeeeeeeeeneeeeeteeeaes 107 Creating a PDF from a scanned item cccecceeeeeeeeeeeeeeeeeeeeeeeeeeeeeaeee eee eeeeeeeeeeeeeneeeeeeneeeeeeeeeeeneaas 107 Canceling A SCAN jO Bae ieaie ince ieee acs Ea EEE Ra TEE E E E E E EE denuded 108 Customizing scan settings using the computer ssesseseersssresrresstrrrrtrrtntrrstetrnnttssrrnnnnttnnrssee nnne 108 Understanding the Scan mie Melsscccsecau cde etat aie Send Seed onan anducele waplaechalegh Ronedeae deca tserern neemen reene 108 Scanning to a computer over a NEIWOIK i ciicesrsehrscassinccndedeceetupamscntepeiocndapabedtcda mubetele Massed aeSli ted 109 Saving a scanned image on the COMPUTEL cceecceeeeeeeeeeeeeeeeeeeeaeeeeeeeeaaeeeeeeteaaeeeeeeeeesneeeeeeeeaas 109 Scanning clear images from magazines Or NEWSPAPELS cceeeeeeeeeeeeeeeneeeeeeeeeeeeeeeeeteeeeeee
53. do not connect a DSL digital subscriber line ISDN integrated services digital network or cable modem to the printer 19 Use the 7 EXT port Connect additional devices such as data fax modem telephone or answering machine to the printer Note Remove the plug to access the port USB port Connect the printer to a computer using a USB cable Warning Do not touch the USB port except when plugging in or removing a USB cable or installation cable Standalone setup 1 Unpack the printer Notes e Place the printer near the computer during setup If you re setting up on a wireless network you may move the printer after setup is complete e You may need to purchase a USB cable separately 20 2 Remove all tape and packing material from all areas of the printer 3 Raise the control panel gt oO x lt oO o Q oO a oO cx xe Z oO x x lt L q 5 Raise the paper support 21 6 Extend the paper guides 7 Load paper 8 Connect the power cord 9 Make sure the power is on 22 10 If prompted set the language a Using the control panel of the printer press dor repeatedly until the language you want appears on the display b Press V to save 11 If prompted set the country region AAL BLUD G aa O T a Using the control panel of the printer press dor repeatedly until the country or region you want appears on
54. e Do not use envelopes that have exposed flap adhesive e Envelopes require more drying time Remove each envelope as it exits and allow it to dry to avoid ink smudging Loading labels You can load up to 25 sheets of labels at a time 1 Load labels with the print side facing you and the top of the sheet fed into the printer first 2 Make sure e The print side of the labels faces you e The top of the labels feeds into the printer first e The adhesive on the labels does not extend to within 1 mm of the edge of the labels e You use full label sheets Partial sheets with areas exposed by missing labels may cause labels to peel off during printing resulting in a paper jam e The labels are loaded in the center of the paper support e The paper guides rest against the edges of the labels Note Labels require more drying time Remove each sheet of labels as it exits and allow it to dry to avoid ink smudging 61 Loading greeting cards index cards photo cards and postcards You can load up to 25 greeting cards index cards photo cards or postcards at a time 1 Load cards with the print side facing you 2 Make sure e The cards are loaded in the center of the paper support e The paper guides rest against the edges of the cards Note Photo cards require more drying time Remove each photo card as it exits and allow it to dry to avoid ink smudging Loading transparencies You can load up to 50 transparencies at a time
55. each photo in the slideshow You can also modify the setting that lets the slideshow replay automatically loop 5 Click the Share tab to save or print your slideshow 6 Click View Show in the lower right corner of the window to start the slideshow Note You can exit the slideshow any time by moving your cursor to the bottom center of the screen and clicking Exit Slideshow 97 Copying Understanding the Copy menu To understand and use the Copy menu 1 N O oO FF W N From the control panel press Copy Mode The copy default screen appears If you do not want to change a setting press Start Color or Start Black If you want to change a setting press 8 Press or gt repeatedly until the menu item you want appears Press v Press lt or P repeatedly until the submenu item you want or the setting you want appears Press v Note Pressing v selects a setting An appears next to the selected setting To go into additional submenus and settings repeat step 6 and step 7 as needed 9 If necessary press S repeatedly to return to the previous menus and make other setting selections Press Start Color or Start Black Use this a Ke Specify how many copies to print Resize e Specify the percentage for enlarging or reducing the original copy e Specify a specific copy size e Create a multiple page poster Lighter Darker Adjust the brightness of a copy Adjust the quality of a copy Paper Setup S
56. earlier click e In Windows XP and earlier click Start Start Click Programs orAll Programs gt Lexmark 6500 b Click Programs orAll Programs gt Series Lexmark 6500 Series Click Productivity Studio c Click Fax Solutions The Productivity Studio screen appears Click the Fax icon oe Fax Solutions Software a x Status Recipient Date Time Pages e Send a fax e Adjust the Speed Dial list and other fax settings e View and use the Phonebook so you can add new contacts or groups edit or delete contacts or groups and add contacts or groups to Speed Dial lists e View several sample cover pages that you can choose from You can also add your company logo to a sample cover page 126 3 To access any of the items in the I Want To menu click the item 4 If needed click the toolbar items to 63 ol aim Ke Send a fax Forward a fax View print or modify a fax Delete a fax Retry to send a fax Access and use the Phonebook View several sample cover pages you can choose from View a fax history Change software preferences for fax lists Adjust fax settings Locate information on faxing fax settings and so on For information on changing fax settings see Customizing settings using the Fax Setup Utility on page 120 5 After changing settings click OK 6 Close the Fax Solutions Software Setting up a dialing prefix You can add a prefix to the beginning of each fax n
57. electrical outlet 170 Make sure the external print server is working If the printer is connected to an external print server the problem may be with this print server Check to make sure the device is working properly and that the printer is connected to the network Experiencing poor quality or incorrect output See the topic that best describes the problem e Print is too dark or smudged e Vertical straight lines are not smooth e White lines appear in graphics or solid black areas e Characters are missing or unexpected e Colors on printout are faded or differ from colors on the screen e Printouts have alternating bands of light and dark print e Page prints with different fonts e Printed characters are improperly formed or are not aligned correctly at the left margin e Transparencies or photos contain white lines e Glossy photo paper or transparencies stick together Cannot print to the network printer These are possible solutions Try one or more of the following Check print server setup documentation See the print server documentation for setup instructions if e The lights of the print server are not on e The installation cable is not connected to the print server e The print server is not connected to a power source Check USB connection If you are also using an installation cable 1 Check the installation cable for any obvious damage 2 Firmly plug the rectangular end of the installation cable into the USB port of t
58. ence e eee eeenee eee teee eee eeteaaeeeeteeaaeeeeeeeaeeeeeeeaaeeeeeenaeeeeeeeeenaeeeeena 196 Please remove the camera Card accea nienn iiaea T Ean a ERAN Eaa TEE aE ae TAAA E RRE 196 Some photos removed from Card by NOSt ccccceeeseeeeeeeeeeeneeeeeeeeeeeaeeeceaeeeeeaeeeceaeeeseaeeeseaeeeseeeeseeeeteeaeeee 196 Problems reading the memory card ce ccceeeeeeeeeeeettee eee tenteee eee eeae eee eeeaaeeeeeneaaeeeeeeeaaeeeeeesaaeeeeeeenaaeeeeena 196 2 Sided Paper Type Errores manni iiaeaa e aa aa ea naai d aaa ae e aa aaan aaia ina 196 EANN 0o10 ateo MEAE E E E AT 196 Unsupported Paper SZE nie aieia anin iai ieee i e aa ana eaa a aa ia a aea CAA EEA anaa deai vee 197 Error messages on the computer SCION ececcccceceeeeeeee eee eeeseeesseeeeeeeeeeaneeeeeeeseeeeeeeseeeeeeaneneaeees 197 Clearing error MeSSages sicenauet ei Ate ee ei iaaleisln eine ae Shan ies 197 Left Right Cartridge MISSING s in iiien aaeanoa odakta aaa a e aa aatia aie En aiaa 197 Communication not available seo r a aaa a a a a a e a leat Raa aeaa a EOE aaa te eea 197 General Printing Problem cccccceeteeeeeneeeeeaeeeeeeee cease eeaeeeeeaaeeseeaeeegaeeeseaeeescaaeeseaeeeseeeeseneeesnaeeeseaeees 198 Ik LOW nandangan iia eeN NE AEA Badan EE E EE S a A a aot A ESEE e 198 OWAE RTEA A AEE AA T E T A EES 198 O tof Papen knnen eiea ra a a ces ee aia ea eaa E ad sl eaaa ena eee ee pel ieee 198 Finga Printing ailea neia E A ah E A A E 198 Unsupported file t
59. fax at successively lower transmission speeds Note 2400 bps is the lowest transmission speed Phone Line Busy These are possible causes and solutions Try one or more of the following Change redial settings The printer automatically redials three times at 2 minute intervals You can change the default settings to redial up to five times at intervals up to 8 minutes To change the redial settings 1 From the control panel press Fax Mode 2 Press 3 Press lt q or P repeatedly until Fax Setup appears 4 Press V 5 Press or gt repeatedly until Dialing and Sending appears 189 6 Press v 7 To change the number of times the printer will redial a b c d Press 4 or gt repeatedly until Redial Attempts appears Press vV Press lt or gt repeatedly until the setting you want appears Press vV 8 To change the length of time between redials a b c d Press lt or P repeatedly until Redial Time appears Press v Press or gt repeatedly until the setting you want appears Press vV Schedule to resend fax at a later time See Sending a broadcast fax at a scheduled time on page 115 Failed to Connect These are possible causes and solutions Try one or more of the following Use phone line checklist e Resend the fax There may have been a problem with the quality of the telephone line connection e Place a test call to the telephone number to which you want to send a fax to make su
60. feet Try setting up the printer again by rerunning the Wireless Setup Utility 1 Select one of the following e In Windows Vista click e In Windows XP and earlier Click Start 2 Click Start gt Programs or All Programs gt Lexmark 6500 Series 3 Click Wireless Setup Note You may be prompted to connect the printer to the computer again using the installation cable as part of the setup process 4 Follow the instructions on the computer screen Check whether the printer is on the same wireless network as the computer The SSID of the printer must match the SSID of the wireless network If you do not know the SSID of the network use the following steps to obtain it and then rerun the Wireless Setup Utility to set up the printer again 1 Enter the IP address of your wireless access point wireless router into your browser s Web address field If you do not know the IP address of the wireless access point wireless router a Click e In Windows Vista gt All Programs gt Accessories gt Command Prompt e In Windows XP and earlier Start gt Programs or All Programs gt Accessories gt Command Prompt b Type ipconfig c Press Enter e The Default Gateway entry is typically the wireless access point wireless router e The IP address appears as four sets of numbers separated by periods such as 192 168 0 100 Your IP address might also start with the numbers 10 or 169 This is determined by your operating
61. following Check your operating system The following operating systems are supported e Windows Vista e Windows XP e Windows 2000 with Service Pack 3 or later e Mac OS X Check your system requirements Check that your computer meets the minimum system requirements listed on the printer box Check your USB connection Follow these steps if you are not using the printer on a wireless network 1 Check the USB cable for any obvious damage 2 Firmly plug the square end of the USB cable into the back of the printer 3 Firmly plug the rectangular end of the USB cable into the USB port of the computer The USB port is marked with the lt USB symbol Reconnect the power supply 1 Press to turn the printer off 2 Disconnect the power cord from the wall outlet 138 3 Gently remove the power supply from the printer 4 Reconnect the power supply to the printer 5 Plug the power cord into the wall outlet 6 Press to turn the printer on Uninstall and reinstall software Uninstall the printer software and then reinstall it For more information see Removing and reinstalling the software on page 141 Page does not print These are possible solutions Try one or more of the following Check messages If an error message is displayed see Error messages on the computer screen on page 197 Check power If the light is not on see Power button is not lit on page 138 Reload paper Remove and then load pa
62. frequency exposure limits of the FCC and other regulatory agencies A minimum separation of 20 cm 8 inches must be maintained between the antenna and any persons for this device to satisfy the RF exposure requirements of the FCC and other regulatory agencies Industry Canada compliance statement This Class B digital apparatus meets all requirements of the Canadian Interference Causing Equipment Standard ICES 003 201 Avis de conformit aux normes de l industrie du Canada Cet appareil num rique de classe B est conforme aux exigences de la norme canadienne relative aux quipements pouvant causer des interf rences NMB 003 Industry Canada notice The following notices are applicable if your printer has a wireless network card installed Industry Canada Canada This device complies with Industry Canada specification RSS 210 Operation is subject to the following two conditions 1 this device may not cause interference and 2 this device must accept any interference including interference that may cause undesired operation of the device This device has been designed to operate only with the antenna provided Use of any other antenna is strictly prohibited per regulations of Industry Canada To prevent radio interference to the licensed service this device is intended to be operated indoors and away from windows to provide maximum shielding Equipment or its transmit antenna that is installed outdoors is subject to licensing
63. gt Settings Printers and Faxes 2 Double click the print queue device 3 Click Printer e Make sure no check mark appears next to Pause Printing e f a check mark does not appear next to Set As Default Printer you must select the print queue device for each file you want to print Banner paper jams These are possible solutions Try one or more of the following Clear banner paper jams 1 Press to turn off the printer 2 Remove the jammed banner paper from the printer Review banner printing checklist e Use only the number of sheets needed for the banner e Select the following settings to enable the printer to feed paper continuously without jamming 1 With a document open click File gt Print 2 Click Properties Preferences Options or Setup 174 3 Select the Paper Setup tab 4 From the Paper Size area select Banner 5 Select Letter Banner or A4 Banner as the paper size 6 Select Portrait or Landscape 7 Click OK 8 Click OK or Print Paper continues to jam Are you using paper designed for an inkjet printer Check the type of paper you are using Some low quality papers may be too thin or too slick to be fed correctly into the printer For more information see Choosing compatible specialty paper types on page 71 Are you loading the paper correctly For more information see Loading paper on page 60 Note Do not force paper into the printer Paper jam in the Automatic Document Feeder ADF 1 Flip open the
64. internal wireless print server already installed Reinstall the internal wireless print server For more information see Installing an optional internal wireless print server Wi Fi indicator light is blinking orange during installation When the Wi Fi indicator light is blinking orange it indicates that the printer has been set up for wireless networking but cannot connect to the network for which it has been configured The printer may be unable to join the network because of interference or its distance from the wireless access point wireless router or until its settings are changed These are possible solutions Try one or more of the following Make sure the access point is on Check the access point and if necessary turn it on Move your wireless access point wireless router to minimize interference There may be temporary interference from other devices such as microwave ovens or other appliances cordless phones baby monitors and security system cameras Make sure your wireless access point wireless router is not positioned too closely to these devices Try adjusting external antennas Generally antennas work best if they are pointing straight up You may find however that reception improves if you experiment with different angles for your printer and or wireless access point wireless router antennas Move your computer and or printer Move the computer and or printer closer to the wireless access point wireless
65. mettre aucun champ HF d passant les limites fix es pour l ensemble de la population par Sant Canada Reportez vous au Code de s curit 6 que vous pouvez consulter sur le site Web de Sant Canada www hc sc gc ca rpb Le terme IC pr c dant le num ro de d accr ditation inscription signifie simplement que le produit est conforme aux sp cifications techniques d Industry Canada European Community EC directives conformity This product is in conformity with the protection requirements of EC Council directives 89 336 EEC 2006 95 EC and 1999 5 EC on the approximation and harmonization of the laws of the Member States relating to electromagnetic compatibility and safety of electrical equipment designed for use within certain voltage limits and on radio equipment and telecommunications terminal equipment A declaration of conformity with the requirements of the directives has been signed by the Director of Manufacturing and Technical Support Lexmark International Inc S A Boigny France This product satisfies the Class B limits of EN 55022 and safety requirements of EN 60950 European EC directives conformity The following notices are applicable if your printer has a wireless network card installed This product is in conformity with the protection requirements of EC Council directives 89 336 EEC 2006 95 EC and 1999 5 EC on the approximation and harmonization of the laws of the Member States relating to electromagnetic compati
66. more of the following Check mode selection To make sure the printer is set for faxing press Fax Mode 185 Check document placement Load the original document facedown in the ADF Check the Dial Prefix setting 1 OO o N oO a A O N h N From the control panel press Fax Mode Press B Press or P repeatedly until Fax Setup appears Press v Press 4 or gt repeatedly until Dialing and Sending appears Press v Press lt or gt repeatedly until Dial Prefix appears Press v To change the setting press do P repeatedly until Create appears Press v Enter the prefix to be dialed before each telephone number Press v Check Speed Dial number e Check to make sure Speed Dial has been programmed for the number that you want to dial See Setting up Speed Dial on page 128 e As an alternative dial the telephone number manually Be sure the printer is detecting a dial tone e See Sending a fax while listening to a call On Hook Dial on page 115 e Check the Dial Method setting 1 O O DAN Oa fF W KN h ot Listen for a dial tone If you hear a dial tone but the printer hangs up without dialing this means it did not recognize the dial tone From the control panel press Fax Mode Press Press lt or P repeatedly until Fax Setup appears Press vV Press q or gt repeatedly until Dialing and Sending appears Press v Press lt or gt repeated
67. networking Networking overview A network is a collection of devices such as computers printers Ethernet hubs wireless access points and routers connected together for communication through cables or through a wireless connection A network can be either wired wireless or designed to have both wired and wireless devices Devices on a wired network use cables to communicate with each other Devices on a wireless network use radio waves instead of cables to communicate with each other For a device to be able to communicate wirelessly it must have a wireless print server attached or installed that enables it to receive and transmit radio waves Common home network configurations For desktop computers laptops and printers to communicate with each other over a network they must be connected by cables and or have wireless network adapters built in or installed in them There are different ways a network can be set up Five common examples appear below Note The printers in the following diagrams represent Lexmark printers with Lexmark internal print servers built in or installed in them so that they can communicate over a network Lexmark internal print servers are devices made by Lexmark to enable Lexmark printers to be connected to wired or wireless networks Wired network example e A computer a laptop and a printer are connected by Ethernet cables to a hub router or switch e The network is connected to the Internet through a D
68. next page facedown on the scanner glass If you have a two sided original load the original document with the other side facedown on the scanner glass and then press v The printer scans the next page or the other side of the original document and then prints Repeat step 8 and step 9 for each two sided copy you want to make Copying on both sides of the paper using the Automatic Document Feeder ADF The printer has a built in duplex unit that lets you copy on both sides of the paper Note For two sided copying use only plain paper in letter or A4 size Do not make 2 sided copies on envelopes card stock or photo paper 1 2 Load paper Load an original document faceup in the Automatic Document Feeder Note You can load up to 25 pages at a time in the Automatic Document Feeder ADF 3 Make sure the B light is on 4 From the control panel press Copy Mode Adjust the copy settings Note If you are copying a two sided original document press twice and select the menu item 2 sidea Original Press S to save your settings temporarily 99 7 8 9 Press The printer scans the front side of each page of the original document If you are copying a two sided original document the printer will display this message Reload the Original in the Automatic Document Feeder without flipping or rotating the stack then press v Press Copying photos 1 O O N O A A OQ mro ee ee a ca
69. not be a 900 number or any other number for which charges exceed local or long distance transmission charges See your user documentation in order to program this information into your fax machine Notice to users of the Canadian telephone network This product meets the applicable Industry Canada technical specifications The Ringer Equivalence Number REN is an indication of the maximum number of terminals allowed to be connected to a telephone interface The terminus of an interface may consist of any combination of devices subject only to the requirement that the sum of the RENs of all the devices does not exceed five The modem REN is located on the rear of the equipment on the product labeling Telephone companies report that electrical surges typically lightning transients are very destructive to customer terminal equipment connected to AC power sources This has been identified as a major nationwide problem It is recommended that the customer install an appropriate AC surge arrestor in the AC outlet to which this device is connected An appropriate AC surge arrestor is defined as one that is suitably rated and certified by UL Underwriters Laboratories another NRTL Nationally Recognized Testing Laboratory or a recognized safety certification body in the country region of use This is to avoid damage to the equipment caused by local lightning strikes and other electrical surges This equipment uses CA11A telephone jacks Avis r se
70. other supplies eccceeceeeeeceneeeeeeeeeeeaeeeeeaee teases saeeeeeaeeeecaeeeseaeeeseaaeeseeeeseaeeeneaeeees 136 Troubleshoot O aice2ic seco cats sccaceds tecceteii seacsettideanceteececadecstecdset steed cis cecucatacgesadsicdecaeceiede 137 Setup TMOUDISS OEIC say ees o eae cet rasehccac ce xdacn raccevas se scare cias Acaecron ace ches somes noes aazacc cea dcazaasane Maen ti een sauna tees 137 Incorrect language appears on the CiSplay ececceeeeenneeeeeeeeneeeeeeeenaaeeeeeesaaeeeeesesaeeeeeesaeeeeeeesnaaeeeeene 137 Power button is not lits sccdic4 ete cecten ah a edie a aa aia avd asa Er Ei Ana a A a ins 138 Software does not install Meir orain aeiiaaie arain hadani aaia aei Re aida kaardan aana abetda dOP Raana 138 Page does not print aeaee iari oea in dive idari AEEA E EAKA ei eter Ea ey aed ETN EKTA aR ECE CA Aa EEA aa ENa 139 Cannot print from digital camera using PictBridge ccceeeeeeeeneeeeeeeeeeeeeeeeeeaeeeeeaeeeseaeeeseeeeteaeeeeeneeeee 140 Understanding Warning levels cccscccceeesseeeeceeeeseneeeeeeseeeeeeeeasenseeeesaaeeeessesaanaeeeseansaessnesenanensensenaaees 140 Removing and reinstalling the SOPWALEC eececeee een eeeeeenneeeeeeenaeeeeeeeeaaeeeeetaaaeeeeteaaaeeeeensaaeeeeeennaeeeeenaa 141 Enabling the USB Pott cccccceceeeeeeeeeeeeeeeeeeeaeeeeeeeeeeaeeeeeaeeecaeeeseaeeeseaaeeseaaeeseaeeeseaaeeseaeeeseaaeesseeessnaeeeseaees 141 Solving printer communication PrODIOMS c
71. outlet If the button is not lit press Reinsert the print cartridges and close the cartridge carrier lids Close the scanner unit If the error does not reappear the problem has been corrected If the problem reappears one of the cartridges is not working properly Continue with the following procedure to determine which cartridge is not working properly 1 on OO Aa ODN Remove the print cartridges and close the cartridge carrier lids Close the scanner unit Disconnect the power cord from the electrical outlet Reconnect the power cord to the electrical outlet If the button is not lit press Reinsert the black or photo print cartridge and close the cartridge carrier lid Close the scanner unit If the error e Reappears replace the black or photo print cartridge with a new one close the cartridge carrier lid and close the scanner unit e Does not reappear reinsert the color print cartridge close the cartridge carrier lid and close the scanner unit If the error reappears replace the color print cartridge with a new one close the cartridge carrier lid and close the scanner unit Black Ink Low Color Ink Low Photo Ink Low 1 2 Check the indicated ink level or levels and install a new print cartridge or cartridges if necessary To order supplies see Ordering paper and other supplies on page 136 Press v to continue Clear Carrier Jam Remove any obstructions 1 2
72. repeatedly until Delay Fax appears Press v Press or gt repeatedly until Delay Until appears Press v Enter the time you want to send the fax Press v x If the printer is not set to the 24 hour mode press dor repeatedly to select AM or PM and then press V to save your settings Enter a fax number or press Phone Book to select a number from the Speed Dial or Group Dial list For more information see Entering a fax number on page 113 If needed add more fax numbers and press v until all for a maximum of 30 have been entered Press Start Color or Start Black Note At the designated time the fax program dials and sends the fax to all of the designated fax numbers If the fax transmission is unsuccessful to any of the numbers on the broadcast list the unsuccessful numbers will be dialed again 115 Receiving a fax Receiving a fax manually 1 Make sure the Auto Answer light is off 2 To receive the fax if you have not set up a manual answer code e Press Start Color or Start Black or e Press 9 on the telephone after you answer it and hear fax tones 3 To receive a fax if you have set up a manual answer code enter the code on the telephone after you answer it and hear fax tones Note For information on how to set up a manual answer code see the related topic Setting a fax manual answer code 4 Hang up the telephone The printer receives the fax Setting a fax manual answer code 1 From th
73. resolution value from the drop down list Size e You can auto crop the scanned item e You can select the area to be scanned From the drop down list select a paper source Select area to be scanned Select the area to be scanned by choosing a paper size from the drop down list Convert the image to text with OCR Convert an image to text Always use these settings when Make your selections permanent by selecting the check box scanning Understanding the Scan menu To understand and use the Scan menu 1 From the control panel press Scan Mode The scan default screen appears Press or gt repeatedly until the scan destination you want appears If you do not want to change a setting press Start Color or Start Black If you want to change a setting press 8 Press lt or gt repeatedly until the menu item you want appears Press vV Nn O oO A WO N Press or P repeatedly until the submenu item or the setting you want appears 108 8 Press V Note Pressing v selects a setting An asterisk appears next to the selected setting 9 To go into additional submenus and settings repeat pressing dor gt repeatedly until the submenu item or the setting you want appears and then press v 10 If needed press 9 repeatedly to return to the previous menus and make other setting selections 11 Press Start Color or Start Black Use this a Ke Adjust the quality of a scan Original Size Specify the size
74. selected printer is the correct printer you want to use to print your job It is useful to have the default printer set to be the printer you use most often for printing Make sure the TrueType font is available on the computer The font you are trying to print may not be available in the program font selection box Not all fonts are designed to be printed make sure the font is a TrueType font See the program documentation for more information Make sure the fonts are applied correctly in the program Most programs do not print a stretched or resized font 160 Print is too dark or smudged These are possible solutions Try one or more of the following Make sure the ink dry before handling the paper Remove the paper as it exits and let the ink dry before handling Make sure the Quality Speed setting is appropriate for the paper type loaded in the printer The Photo Quality Speed setting may cause smearing if used with plain paper If you are using plain paper try using the Normal setting Make sure the print cartridge nozzles are clean You may need to clean the print cartridge nozzles Printed characters are improperly formed or are not aligned correctly Have you added spaces at the left margin If the print is not aligned correctly make sure you have not added spaces by pressing Enter or the spacebar hard coded spaces Do you need to align the print cartridges The cartridges may be out of alignment 1 Do one of the foll
75. services do not imply that the manufacturer intends to make these available in all countries in which it operates Any reference to a product program or service is not intended to state or imply that only that product program or service may be used Any functionally equivalent product program or service that does not infringe any existing intellectual property right may be used instead Evaluation and verification of operation in conjunction with other products programs or services except those expressly designated by the manufacturer are the user s responsibility For Lexmark technical support visit support lexmark com For information on supplies and downloads visit www lexmark com If you don t have access to the Internet you can contact Lexmark by mail Lexmark International Inc Bldg 004 2 CSC 740 New Circle Road NW Lexington KY 40550 2007 Lexmark International Inc All rights reserved Trademarks Lexmark and Lexmark with diamond design are trademarks of Lexmark International Inc registered in the United States and or other countries evercolor and PerfectFinish are trademarks of Lexmark International Inc TrueType is a trademark of Apple Inc All other trademarks are the property of their respective owners UNITED STATES GOVERNMENT RIGHTS This software and any accompanying documentation provided under this agreement are commercial computer software and documentation developed exclusively at private expen
76. shown Power cord Attaches to the power supply port located at the back of the printer Note Your power cord may look different from the one shown Installation cable Connects the printer to the computer temporarily during some methods of installation Quick Setup sheet Initial setup directions 7 User s Guide Printed booklet that serves as a guide Note Complete user information User s Guide Comprehensive Version or Mac Help can be found on the installation software CD l Installation software CD for Windows and Mac Installation software for the printer e User s Guide Comprehensive Version in electronic format e Mac Help 17 Understanding the parts of the printer 12 Use the T o Eg Paper support Load paper ez Paper feed guard Prevent items from falling into the paper slot es Paper guides Keep paper straight when feeding Automatic Document Feeder ADF tray Load original documents in the ADF Recommended for scanning copying or faxing multiple page documents Note Do not load postcards photos small items or thin media such as magazine clippings into the ADF Place these items on the scanner glass 5 Automatic Document Feeder ADF output tray Hold documents as they exit from the ADF Wi Fi indicator Check wireless status e Off indicates that no wireless option is installed e Orange indicates that the printer is ready for wireless connection but not connected e Green ind
77. tab and change the settings as needed Options Dialing and Sending Select the telephone line format you want to use Enter a dialing prefix Select a dialing volume Enter your name and fax number Notes You can include a calling card number as part of the fax number Enter a maximum of 64 digits in a fax number Select the number of times you want the machine to redial and the time between those attempts if the fax cannot be sent on the first try Choose whether to scan the entire document before dialing the number Note Select After Dial if you are sending a large fax ora multiple page color fax Select a maximum send speed and print quality for outgoing faxes From the Automatic fax conversion line select ON to match the resolution setting of the receiving fax machine Ringing and Answering Select incoming call options Select auto answer options Select whether you want to forward a fax or print it and then forward it Enter a fax forwarding number Manage blocked faxes Fax Printing Reports Automatically reduce an incoming fax to fit to the paper size loaded or print it on two sheets of paper Choose whether to print a footer the date time and page number to appear on each page you receive Select a paper source Choose whether to print on both sides of the paper Select when to print fax activity and confirmation reports Speed Dial Create add to edit or delete entries from the Speed
78. the display b Press v to save 12 Open the printer 13 Press down on the cartridge carrier levers 23 14 Remove the tape from the black print cartridge and insert it in the left cartridge carrier 15 Close the black cartridge carrier lid 16 Remove the tape from the color print cartridge and insert it in the right cartridge carrier 17 Close the color cartridge lid 24 18 Close the printer 19 Press v D el PeQrabal lt lt _ lt lt i _ _ __ An alignment page prints 20 Discard the alignment page Notes e The alignment page that prints may differ from the one shown e Streaks on the alignment page are normal and not an indication of a problem Installing the printer on additional network computers If you are installing your network printer for use with multiple computers on the network insert the installation CD into each additional computer and follow the instructions on the computer screen e You do not need to repeat the connection steps for each computer you want to print to the printer e The printer should appear as a highlighted printer in the installation If multiple printers appear in the list make sure you select the printer with the correct IP address MAC address If you need help finding the IP or MAC addres
79. the original settings without using the printer menus Note Resetting to factory default settings will delete all the printer settings you have previously selected Make sure the printer is on 1 Press and hold 3 and Start Color at the same time until Language appears on the display 2 Press or P until the language you want appears 3 Press V 4 Press or P until the country or region you want appears 5 Press v Jams and misfeeds troubleshooting How to clear and avoid paper jams To clear the paper path 1 Pull firmly on the paper to remove it If you cannot reach the paper because it is too far into the printer lift the scanner unit to open the printer Pull the paper out Close the scanner unit Press v a A O N Reprint any missing pages T avoid paper jams do not force paper into the printer 172 Paper jam in the printer Eject the paper automatically To remove the paper jam eject the paper 1 Press and hold v 2 Remove the paper from the paper exit tray Remove the paper manually 1 Press to turn off the printer 2 Firmly grasp the paper and gently pull it out 3 Press to turn the printer back on Paper jam in the paper support 1 Press to turn off the printer 2 Firmly grasp the paper and gently pull it out 3 Press to turn the printer back on Paper or specialty media misfeeds These are possible solutions if paper or specialty media misfeeds or skews or if multiple sh
80. the window and try printing again 153 Print troubleshooting Partial 4 x 6 in 10 x 15 cm photo prints when using a PictBridge enabled digital camera Make sure photo size and paper size are set correctly The printer displays the Paper Photo Size Error when your chosen photo size does not match the paper size that is set This typically happens when you are trying to print from your PictBridge enabled digital camera You may have left the printer control panel Photo Size menu item setting at8 5 x 11 in or5 x 7 in size but your camera has a print size of 4 x 6 in or L You need to make sure your chosen photo size on the printer is 4 x 6 in or10 x 15 cm depending on the typically used photo size for your country or region e Make sure the 4 x 6 in 10 x 15 cm photo paper is loaded correctly in the paper support e If your camera lets you change the print size setting change the print size selection to 4 x 6 in 10 x 15 cm on the PictBridge enabled digital camera e f your camera does not allow you to change the paper size setting use the control panel to change the paper size to 4 x 6 in 10 x 15 cm 1 Insert the USB cable that came with your camera to the camera and insert the other end into the PictBridge port on the front of the printer 2 Turn the camera on and choose your first photo using the camera control panel 3 Wait for PictBridge Printing to appear on the display of the printer control panel Note If Paper
81. transferred click the check box and enter a name 9 Click Next 10 11 If you want to erase the photos from the memory card click Yes Note Make sure all the photos have been copied before you select Yes to erase Click Done Remove the memory card to view your transferred photos in the Photo Library Transferring all photos from a CD or flash drive using the computer 1 2 Insert a CD or a flash drive into the computer If you are using Windows Vista an AutoPlay screen appears Click Transfer photos to your computer If you are using Windows XP a What do you want Windows to do screen appears Click Copy pictures to a folder on my computer using Microsoft Scanner and Camera Wizard If you are using Windows 2000 a From the desktop double click the Productivity Studio icon b Click Transfer Photos 5 Click Automatically save all photos to My Pictures 6 Remove the flash drive or CD to view your transferred photos in the Library 84 Transferring selected photos from a CD or flash drive using the computer 1 Insert a CD or a flash drive into the computer 2 If you are using Windows Vista an AutoPlay screen appears Click Transfer Photos to your computer using the Productivity Studio 3 If you are using Windows XP a What do you want Windows to do screen appears Click Transfer Photos to your computer using the Productivity Studio If you are using Windows 2000 a From the desktop double
82. you want to copy facedown on the scanner glass e Make sure the upper left corner of the front of the item lines up with the arrows in the corner of the scanner glass Wrong printer is attached The printer attached to the computer is not the correct printer See the setup documentation for help attaching the printer Updating the printer software The printer software needs to be updated to run properly 1 Start Windows 2 When the desktop appears insert the software CD for Windows The installation screen appears 3 Click Install 4 When the Existing Printer Driver Found dialog box appears select Update the existing driver software Bidirectional communication is not established The printer and computer may not be able to exchange data These are possible solutions Try one or more of the following Check the USB connection 1 Check that the USB cable is connected to the computer The USB port on the back of the computer is marked by the eS USB symbol Plug the long flat end of the USB cable into this port 2 Make sure that the smaller more square end of the USB cable is plugged into the back of the printer 3 Check that the USB cable is not damaged and that the light is on Make sure the printer is receiving power If the button is not lit the printer may not be receiving power e Plug the printer into a different outlet e lf the printer is plugged into a surge protector unplug the printer and plug it directly into an
83. your selected circle or circles 2 Press to continue 194 No photo paper size selection has been made You have not selected any of the options on step 2 of the photo proof sheet you printed and scanned 1 Make sure you completely fill in your selected circle or circles 2 Press 3 to continue Could not detect a proof sheet The document placed on the scanner glass is not a valid proof sheet For more information see Printing photos stored on the memory device using the proof sheet on page 93 No proof sheet information The photo proof sheet you printed and scanned is no longer valid You may have removed the memory card or flash drive from the printer or turned off the printer before scanning the photo proof sheet For more information see Printing photos stored on the memory device using the proof sheet on page 93 No valid photo image files detected No supported images have been found on the memory card or flash drive The printer will read photos created using the JPEG format For more information see the documentation that came with the digital camera Only one photo enhancement may be chosen at a time You have selected more than one option on step 2 of the photo proof sheet you printed and scanned 1 Make sure you completely fill in only one circle for each option 2 Press X to continue Only one photo size selection can be chosen at a time You have selected more than one option on step 2 of th
84. 00 Windows XP or Windows Vista users Open the Printers or Printers and Faxes folder Right click the Lexmark 6500 Series icon Click Properties Click the Ports tab and then click the Add Port button Select Local Port and then click the New Port button oa fF WO N Type the Universal Naming Convention UNC Port name which consists of the server name and the distinctive printer name The name should be in the form server printer 7 Click OK 8 Click Close 9 Make sure the new port has been selected on the Ports tab and then click Apply The new port is listed with the printer name 10 Click OK Restart the host computer and the remote computer Try printing again Printer is not able to communicate with the computer The printer and computer are not able to exchange data Verify that the printer is plugged in and the light is on Problems when copying scanning or faxing Close other software Close all programs not being used 169 Change the scanning resolution to a lower value Load an original document facedown on the scanner glass From the desktop double click the Productivity Studio icon From the left pane of the Welcome screen click Scan Click Custom Settings Select a lower scan resolution Click Start the original document loaded correctly on the scanner glass e Make sure the original document is placed in the upper left corner of the scanner glass Dona Bk OON e Place the item
85. 1 From the desktop double click the Productivity Studio icon 2 From the Settings area of the Welcome Screen click Fax History and Settings The Fax Solution Software appears 3 From the I Want To menu click Adjust speed dial list and other fax settings 4 Click the Ringing and Answering tab 5 From the Block Faxes from particular senders numbers area select Manage Blocked Faxes 6 If you want to block faxes from senders missing a valid Caller ID select the check box and enable fax blocking 7 If you want to block faxes from specific fax numbers list them in the box provided You can also edit this list 8 Click OK to save the setting 125 Blocking unwanted changes to fax settings This feature blocks network users from changing fax settings 1 2 3 4 5 6 7 From the control panel press Settings Press lt or P repeatedly until Device Setup appears Press vV Press or gt repeatedly until Host Fax Settings appears Press v Press or P until Block appears Press v Using the Fax Solutions Software Use this software to adjust how faxes are sent and received When you save the settings they apply to every fax you send or receive You can also use this software to create and edit the Speed Dial list 1 Open the program through one of these methods Method 1 Method 2 a Do one ofthe following a Do one ofthe following e In Windows Vista click In Windows Vista click e In Windows XP and
86. 193 Left Cartridge Incorrect Right Cartridge INCOrreCt cccceeeeeeeeeeeeeeeeeeeeeaeeeeaeeeeeaeeseaeeeseeeeseaeeesenaeeetaes 193 Left Cartridge Missing Right Cartridge Missing cccscceseeeeeeeneeeeeeeeeeeeeeeseaeeeseaeeeeeaeeeseaeeeseeeeseneeeetaas 194 Memory Falluteyis tcicctsctiach tear A ede A ct eae elias is ieee AA SA 194 No images have been Selected ccccceseccceeeseeecceeeeseneeeeeensenseeeeeaaeeaeeseaganaeeseaaenseeseseeeseesensseeaaeesensenaaees 194 No photo paper size selection has been made ceeccceeeeeeeneeeeeneeteeaeeeeeaeeeeaeeeeeaeeeeeaeeeseneeeseeeessieeeeeaes 195 Could not detect a proof sheet o oo eee eececeeeeeeeeeeeeeeeaeeeeeaeeeeeaee sages etaaeeeeeaeeeseaaeeseaaeeseaaeeeseaeeeeeeeeeneaeeea 195 No proof sheet Information ssic csscccecesssageeeavscdeceusts iecceeess saaccapedseceesuertstaceanes suaseseeds duaceer des REER EEIT ECARE SA SFE 195 No valid photo image files CeteCted oo ceeeeeneeeeeeeeneeeeeeeeeaeeeeeeeaaeeeeeeeaaeeeeeeeaaeeeeseeaeeeeeseaaeeeeeseneaeeees 195 Only one photo enhancement may be chosen at a time cccceceeeeeeeeeeeeeneeeceeeeeeeeeseaeeeeeeaeeseeaeeeteeeeee 195 Only one photo size selection can be chosen at a time eccceeeeeeeeeneeeeeeeeeeeeeee sees eteeeeseeaeesseaeeeteeeeee 195 Paper Photo SiZe Errotia iriiri iuiar die tev kea EAEE waa Eao seed vite vaak AA Ea Aaa Aa aao NEn ae e Aa ianei 195 PictBridge COMMUNICATIONS CLTOM eee eeeeeeeee
87. 4 If the IP address is not automatically assigned you can try manually entering an address after selecting your printer from the available list Configure IP address If you have lost communication with the printer over a network select Use DHCP to reestablish communication with the printer You must assign an IP address in any of the following situations e You manually assigned IP addresses for the other network devices e You want to assign a specific IP address e You move the printer to a remote subnet e The printer is listed as Unconfigured in the Configuration Utility Contact your system support person for more information Finding the signal strength Wireless devices have built in antennas that transmit and receive radio signals The signal strength listed on the printer network setup page indicates how strongly a transmitted signal is being received Many factors can affect the signal strength One factor is interference from other wireless devices or even other devices such as microwave ovens Another factor is distance The farther two wireless devices are from each other the more likely it is that the communication signal will be weaker Installing the printer on a network Follow the instructions for the networking method you want to use Make sure the selected network is set up and working properly and that all relevant devices are turned on For more information on your specific network see your network documentation
88. 4 Press lt or P repeatedly until Photo Print Size appears 15 Press v 16 Press lt or P repeatedly until the setting you want appears 17 Press V Connecting a PictBridge enabled digital camera PictBridge is a technology available in most digital cameras that lets you print directly from your digital camera without using a computer You can connect a PictBridge enabled digital camera to the printer and use the camera to control printing photos 1 Insert one end of the USB cable into the camera Note Use only the USB cable that came with the camera 2 Insert the other end of the cable into the PictBridge port on the front of the printer O mm B d Notes e Make sure the PictBridge enabled digital camera is set to the correct USB mode If the camera USB selection is incorrect the camera will be detected as a USB storage device or an error message will be displayed on the control panel of the printer For more information see the documentation that came with your camera e The printer reads only one media device at a time 3 If the PictBridge connection is successful the following appears on the display PictBridge Camera detected Press v to change the settings 81 Understanding the PictBridge menu The PictBridge default settings menu lets you select printer settings if you did not specify the settings beforehand on your digital camera For more information on making camera selections see the documentation that
89. ADF by grasping the notch in the left side of the ADF and pulling up 2 Firmly grasp the paper and gently pull it out 3 Close the ADF 4 Press V Paper jam in the duplex unit 1 Push down on the duplex latch as you grasp the duplex unit 2 Pull out the duplex unit 175 3 Firmly grasp the paper and gently pull it out 5 Press v 6 On your computer delete or stop the print job and then try resending the print job again Duplex unit does not operate correctly These are possible solutions Try one or more of the following Check paper size and type Check the paper size and type to make sure the paper is supported by the printer If you are using automatic duplexing use only letter or A4 size plain paper Check for paper jams Check for and clear any paper jams For more information see Paper jam in the duplex unit on page 175 Make sure the duplex unit is properly installed Remove the duplex unit and reinstall it For more information see Paper jam in the duplex unit on page 175 Memory card troubleshooting Memory card cannot be inserted These are possible solutions Try one or more of the following Check memory card type Make sure that the type of memory card you are using can be used in the printer Check memory card placement Make sure you have inserted the memory card in the correct slot 176 Nothing happens when memory card is inserted These are possible solutions Try one or more
90. Automatic Document Feeder paper capacity Load up to Make sure 25 sheets of e The document is loaded text side up e Letter paper e The paper guide is against the edge of the paper e A4 paper e Legal size paper 65 Load up to Make sure 25 sheets of The document is loaded text side up e Custom paper The paper guide is against the edge of the paper Pre punched paper The paper size fits within these dimensions Reinforced edge copier paper Width Preprinted forms 210 0 mm 215 9 mm Letterhead paper 8 27 in 8 5 in Length 279 4 mm 355 6 mm 11 0 in 14 0 in You allow preprinted media to dry thoroughly before loading into the Automatic Document Feeder tray You do not use media printed with metallic ink particles You avoid embossed designs 66 Printing Printing basic documents Printing a document 1 Load paper 2 With a document open click File Print 3 Click Properties Preferences Options or Setup 4 Adjust the settings 5 Click OK 6 Click OK or Print Printing a Web page You can use the Toolbar to create a printer friendly version of any Web page Addes j hepsi LEXMARK Prti Onom o kande Totoy RiPhotos 1 Load paper 2 Open a Web page using Microsoft Internet Explorer 5 5 or later 3 If you want to check or change your print settings a From the toolbar area click Lexmark Page Setup b Adjust the print settings c Click OK 4 If you want to view the Web pag
91. B cable into this port Make sure the other end of the USB cable is connected to the back of the printer Plug the smaller more square end of the USB cable into the back of the printer Make sure the cable is not damaged or loose Make sure e The USB cable is not damaged e The light is on For more information see the related topic below Printer is plugged in but does not print These are possible solutions Try one or more of the following Make sure the printer is set as the default printer Try printing a test page Make sure the print queue is ready to print Make sure the printer is set as the default printer and is not being held or paused 167 Printer is trying to print to File If the computer is sending the print jobs to File rather than to the printer connected to the computer first make sure the printer is attached with a USB cable to a USB port on the computer To verify the USB port 1 In Windows Vista click Control Panel Printers under Hardware and Sound In Windows XP click Start Settings Printers and Faxes 2 Right click the Lexmark 6500 Series icon 3 From the sidebar menu select Properties 4 Click the Ports tab 5 Make sure e The port is set to a USB port e File is not set as the port If the document still does not print then the USB port may not be enabled in the computer For more information see the related topic Enabling the USB port Printer cannot communicate wit
92. Color or Start Black Menu item Action Proof Sheet Print and then scan a proof sheet e for all photos on the memory card e for the most recent 20 photos e by date Print Photos Print photos directly from a memory card or flash drive Save Photos e Save photos stored on a memory card or flash drive to the computer e Copy photos from a memory card to a flash drive Lighter Darker Adjust brightness of printed photos Photo Effects Apply automatic image enhancement or color effects to your photos Paper Setup 2 Specify the size and type of the paper loaded Photo Size 2 Specify the size photo you want Layout Select borderless or bordered center one photo on a page or specify the number of photos to print on a page Quality Adjust the quality of printed photos 1 Setting will return to factory default setting when a memory card or flash drive is removed 2 Setting must be saved individually Saving Paper Size Paper Type and Photo Size settings 1 From the control panel press Settings 2 Press 4 or gt repeatedly until Paper Setup appears 3 Press v 4 Press or gt repeatedly until Paper Size appears 5 Press v 80 Press lt or gt repeatedly until the size you want appears Press v Press gt to go to the Paper Type submenu Press v O O N Q Press or gt repeatedly until the setting type you want appears 11 Press V 12 Press repeatedly until Defaults appears 13 Press v 1
93. Connecting directly to a telephone wall jack in Germany Connect the printer directly to a telephone wall jack to send and receive faxes without using a computer 1 Make sure you have a telephone cord provided with the product and a telephone wall jack 2 Connect one end of the telephone cord into the LINE port 2 of the printer 3 Connect the other end of the telephone cord into the N slot of an active telephone wall jack 32 4 If you would like to use the same line for both fax and telephone communication connect a second telephone line not provided between the telephone and the F slot of an active telephone wall jack Tiley 900 oe 089 S 000 FeO 5 If you would like to use the same line for recording messages on your answering machine connect a second telephone line not provided between the answering machine and the other N slot of the telephone wall jack Connecting to a computer with a modem Connect the printer to a computer with a modem to send faxes from the software application Note Setup steps may vary depending on your country or region For more information on connecting the printer to telecommunications equipment see the related topic Using an RJ11 adapter 1 Make sure you have the following e A telephone e A computer with a modem e Two telephone cords e A telephone wall jack 33 2 Connect a telephone cord into the LINE port 2 of the printer and then plug it into an active telephone wall
94. LEXMARK 6500 Series User s Guide May 2007 www lexmark com Safety information Use only the power supply and power supply cord provided with this product or the manufacturer s authorized replacement power supply and power supply cord Connect the power supply cord to a properly grounded electrical outlet that is near the product and easily accessible CAUTION Do not twist bind crush or place heavy objects on the power cord Do not subject the power cord to abrasion or stress Do not pinch the power cord between objects such as furniture and walls If the power cord is misused a risk of fire or electrical shock results Inspect the power cord regularly for signs of misuse Remove the power cord from the electrical outlet before inspecting it Refer service or repairs other than those described in the user documentation to a professional service person This product is designed tested and approved to meet strict global safety standards with the use of specific Lexmark components The safety features of some parts may not always be obvious Lexmark is not responsible for the use of other replacement parts CAUTION Do not use the fax feature during a lightning storm Do not set up this product or make any electrical or cabling connections such as the power supply cord or telephone during a lightning storm SAVE THESE INSTRUCTIONS Contents Safety intormatlonicc cco ice a ia ae ac a eae 2 Ntrod Cto Mirni seian aer ea aaa aa
95. Media Card mobile with adapter e Memory Stick e Memory Stick PRO e Memory Stick Duo with adapter or Memory Stick PRO Duo with adapter e Compact Flash Type and Type II e Microdrive 2 Wait for the light located near the memory card slots on the printer to come on The light blinks to indicate the memory card is being read or is transmitting data Warning Do not touch cables any network adapter the memory card or the printer in the area shown while actively printing reading or writing from a memory card A loss of data can occur Also do not remove a memory card while actively printing reading or writing from a memory card 78 When the printer recognizes that a memory card is installed the message Memory Card Detected appears If the printer does not read the memory card remove and reinsert it For more information see Memory card troubleshooting on page 176 Notes e The printer recognizes one active media device at a time e If you insert more than one memory card a message appears on the display prompting you to remove all memory cards inserted After removing all the memory cards from the printer re insert the memory card that you want to use e f you insert a memory card and a flash drive is already inserted into the printer a message appears on the display prompting you to designate the device you want the printer to recognize Inserting a flash drive 1 Insert the flash drive into the PictB
96. PROGRAM This Agreement is to be read in conjunction with certain statutory provisions as that may be in force from time to time that imply warranties or conditions or impose obligations on Lexmark that cannot be excluded or modified If any such provisions apply then to the extent Lexmark is able Lexmark hereby limits its liability for breach of those provisions to one of the following replacement of the Software Program or reimbursement of the price paid for the Software Program LICENSE GRANT Lexmark grants you the following rights provided you comply with all terms and conditions of this License Agreement a Use You may Use one 1 copy of the Software Program The term Use means storing loading installing executing or displaying the Software Program If Lexmark has licensed the Software Program to you for concurrent use you must limit the number of authorized users to the number specified in your agreement with Lexmark You may not separate the components of the Software Program for use on more than one computer You agree that you will not Use the Software Program in whole or in part in any manner that has the effect of overriding modifying eliminating obscuring altering or de emphasizing the visual appearance of any trademark trade name trade dress or intellectual property notice that appears on any computer display screens normally generated by or as a result of the Software Program b Copying You may make one 1 copy
97. Printing Status window Turn printing voice notification on or off Change network printing settings Share information with us regarding how you use the printer Obtain software version information View ink levels and order new print cartridges Maintenance Install a new print cartridge t Note Wait until scanning is complete before installing a new print cartridge a Order new print cartridges Print a test page Clean print cartridges to fix horizontal streaks Align print cartridges to fix blurry edges View ink levels Troubleshoot other ink problems Turning printing voice notification on or off The printer has a voice notification feature that tells you when printing starts and when it is completed To turn the voice notification on or off 1 Do one of the following e In Windows Vista click e In Windows XP and earlier click Start 2 Click Start gt Programs or All Programs gt Lexmark 6500 Series 3 Click Solution Center 4 Click Advanced 5 Click Printing Status 6 Select or clear Play voice notification for printing events 7 Click OK 46 Installing an internal wireless print server The printer you purchased may contain an internal wireless print server that allows the printer to be used on a wireless network If your printer does not have an internal wireless print server already installed you can purchase one separately Use the following instructions to install the internal wireless p
98. RE PROGRAM OR OTHERWISE IN CONNECTION WITH ANY PROVISION OF THIS LICENCE AGREEMENT REGARDLESS OF THE NATURE OF THE CLAIM INCLUDING BUT NOT LIMITED TO BREACH OF WARRANTY OR CONTRACT TORT INCLUDING NEGLIGENCE OR STRICT LIABILITY AND EVEN IF LEXMARK OR ITS SUPPLIERS AFFILIATES OR REMARKETERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR FOR ANY CLAIM BY YOU BASED ONA THIRD PARTY CLAIM EXCEPT TO THE EXTENT THIS EXCLUSION OF DAMAGES IS DETERMINED LEGALLY INVALID THE FOREGOING LIMITATIONS APPLY EVEN IF THE ABOVE STATED REMEDIES FAIL OF THEIR ESSENTIAL PURPOSE TERM This License Agreement is effective unless terminated or rejected You may reject or terminate this license at any time by destroying all copies of the Software Program together with all modifications documentation and merged portions in any form or as otherwise described herein Lexmark may terminate your license upon notice if you fail to comply with any of the terms of this License Agreement Upon such termination you agree to destroy all copies of the Software Program together with all modifications documentation and merged portions in any form TAXES You agree that you are responsible for payment of any taxes including without limitation any goods and services and personal property taxes resulting from this Agreement or your Use of the Software Program LIMITATION ON ACTIONS No action regardless of form arising out of this Agreement may be brought by either
99. SL or a cable modem ony 7 t Cy Wireless network examples Four common wireless networks appear below e Scenario 1 Laptop and printer connected wirelessly with Internet e Scenario 2 Computer laptop and printer connected wirelessly with Internet e Scenario 3 Computer laptop and printer connected wirelessly without Internet e Scenario 4 Laptop connected wirelessly to printer without Internet 49 Scenario 1 Laptop and printer connected wirelessly with Internet e A computer is connected to a wireless router by an Ethernet cable e A laptop and a printer are connected wirelessly to the router e The network is connected to the Internet through a DSL or a cable modem Ce NS V Scenario 2 Computer laptop and printer connected wirelessly with Internet e A computer a laptop and a printer are connected wirelessly to a wireless router e The network is connected to the Internet through a DSL or a cable modem LJ mmm oo 50 Scenario 3 Computer laptop and printer connected wirelessly without Internet e A computer a laptop and a printer are connected wirelessly to a wireless access point e The network has no connection to the Internet Q T ZS lt 3 lt a SS Scenario 4 Laptop connected wirelessly to printer without Internet e A laptop is directly connected wirelessly to a printer without going through a wireless router e The network has no connection to the Internet Q Jee
100. Settings which cannot be changed or deleted 7 Click Save Notes e To retrieve your print settings click the Save Settings drop down menu and select them from the list e To delete settings choose Delete a setting from the list from the Save Settings drop down menu Select the radio button next to the setting you want to delete and then click Delete Resetting printer software to factory default settings Windows 2000 Windows XP or Windows Vista users 1 In Windows Vista click gt Control Panel gt Printer In Windows 2000 and Windows XP click Start gt Settings gt Printers or Printers and Faxes 2 Right click the Lexmark 6500 Series icon 3 Click Printing Preferences 4 Click the Save Settings menu 5 From the Restore section select Factory Settings Defaults Note Factory default settings cannot be deleted 77 Working with photos Retrieving and managing photos Inserting a memory card 1 Insert a memory card e Insert the card with the brand name label facing up e If there is an arrow on the card make sure it points toward the printer e Make sure you connect the memory card to the adapter that came with it before inserting it into the slot Slots Memory card e xD Picture Card e xD Picture Card type H e xD Picture Card type M e Secure Digital e Mini Secure Digital with adapter e Micro Secure Digital with adapter e MultiMedia Card e Reduced Size MultiMedia Card with adapter e Multi
101. Windows Vista gt All Programs gt Accessories gt Command Prompt e In Windows XP and earlier Start gt Programs or All Programs gt Accessories gt Command Prompt b Type ping followed by a space and the IP address of the wireless access point wireless router For example ping 192 168 0 100 c Press Enter 3 If the wireless access point wireless router responds you will see several lines appear that start with Reply from Turn off and restart the printer 4 Ifthe wireless access point wireless router does not respond it will take several seconds and then you will see Request timed out Try the following a Click e In Windows Vista Control Panel gt Network and Internet gt Network and Sharing Center e In Windows XP and earlier Start gt Settings or Control Panel gt Network Connection b Select the appropriate connection from the ones shown Note If the computer is connected to the access point router by an Ethernet cable the connection may not include the word wireless in its name c Right click the connection and then click Repair 146 Run the wireless setup again If your wireless settings have changed you must run the printer wireless setup again Some reasons your settings may have changed include your having manually changed your WEP or WPA keys channel or other network settings or the wireless access point wireless router having been reset to factory defaults
102. a vonatkoz alapvet6 k vetelm nyeknek s az 1999 5 EC iranyelv egy b eldirasainak islenska H r me l sir Lexmark International Inc yfir bvi a essi vara er i samr mi vid grunnkr fur og a rar kr fur sem ger ar eru i tilskipun 1999 5 EC Italiano Con la presente Lexmark International Inc dichiara che questo questo prodotto conforme ai requisiti essenziali ed alle altre disposizioni pertinenti stabilite dalla direttiva 1999 5 CE Latviski Ar o Lexmark International Inc deklar ka is izstr d jums atbilst Direkt vas 1999 5 EK b tiskaj m pras b m un citiem ar to saist tajiem noteikumiem Lietuvi iuo Lexmark International Inc deklaruoja kad is produktas atitinka esminius reikalavimus ir kitas 1999 5 EB direktyvos nuostatas Malti Bil pre enti Lexmark International Inc jiddikjara li dan il prodott huwa konformi mal ti ijiet essenzjali u ma dispo izzjonijiet o rajn relevanti li jinsabu fid Direttiva 1999 5 KE 203 Nederlands Hierbij verklaart Lexmark International Inc dat het toestel dit product in overeenstemming is met de essenti le eisen en de andere relevante bepalingen van richtlijn 1999 5 EG Norsk Lexmark International Inc erkl rer herved at dette produktet er i samsvar med de grunnleggende krav og vrige relevante krav i direktiv 1999 5 EF Polski Niniejszym Lexmark International Inc o wiadcza ze niniejszy produkt jest zgodny z zasadniczymi wymogami oraz pozostatymi
103. age open click File gt Print 3 Click Properties Preferences Options or Setup 4 From the Print Layout tab select Mirror if you want the printer software to flip the image Select Normal if you have a program that automatically flips the image oa Click OK to close any printer software dialogs that are open 6 Print the iron on transfers Note Do not force iron on transfers into the printer Printing transparencies 1 Load up to 50 transparencies 2 With a document open click File gt Print 3 Click OK or Print Note To prevent smudging remove each transparency as it exits and let it dry before stacking Transparencies may require up to 15 minutes to dry Printing a banner 1 With a document open click File gt Print 2 Click Properties Preferences Options or Setup o From the Print Layout tab select Banner Note After you print a banner return the setting to Normal To keep banner paper from jamming select Letter Banner or A4 Banner from the Banner Paper Size dialog From the Paper Setup tab select Landscape orientation Click OK N oO RA Click OK or Print 74 Printing on both sides of the paper duplexing Understanding the two sided printing duplexing function The printer has a built in duplex unit that lets you print on both sides of the paper automatically This function is also known as two sided printing or duplexing Note Automatic two sided printing duplexing works only wi
104. ail 44 Fax 44 Photo Greeting Cards 44 Photo Packages 44 Scan 44 Transfer Photos 44 understanding 44 Productivity Studio understanding 44 proof sheet using 93 publications finding 13 Q quality settings checking 165 Quick Fixes tab using One Click Auto Fix 88 R ready or busy printing is listed as status 165 received fax has poor print quality 187 receiving two sided fax 118 receiving a fax automatically 117 fax forwarding 118 manually 116 using an answering machine 117 with manual answer code 116 recycling WEEE statement 207 reducing an image 104 red eye automatic reduction 88 manual reduction 88 refilling print cartridges 132 remote fax error 189 removing an external device 167 removing print cartridges 130 repeating an image 103 reports fax activity 129 fax confirmation 129 reverse page order 69 right cartridge error 193 right cartridge incorrect 193 right cartridge missing 194 ring patterns setting 127 RJ11 adapter 27 rotating photo 87 run the Wireless Setup Utility Windows 153 S safety information 2 saving paper size settings 80 paper type settings 80 photo size settings 80 saving a scanned image 109 saving and deleting print settings 76 scan and edit text 106 Scan button 44 Scan Enhancements tab Brightness Contrast 90 Brightness Contrast setting 90 Despeckle setting 89 Exposure setting 90 Scan menu 108 scan settings changing 110 scan troubleshooting cannot scan to compu
105. al or Group Dial numbers using the computer see Setting up Speed Dial on page 128 e For instructions on how to add Speed Dial or Group Dial numbers using the control panel see Using the control panel Phone Book on page 119 114 4 5 If you want to send a fax to a group of numbers broadcast fax a Press vV b Add fax numbers for the group and press v until all have been entered for a maximum of 30 Press Start Color or Start Black Sending a fax while listening to a call On Hook Dial The manual dialing feature lets you dial a telephone number while listening to the call through a speaker on the printer It is useful when you must navigate an automated answering system or enter a calling card number before sending your fax 1 2 3 5 From the control panel press Fax Mode Press Press lt or gt repeatedly until On Hook Dial appears and then press v You can now hear the dial tone of the telephone line Enter a fax number For more information see the related topic Entering a fax number Note Press the keypad numbers to use an automated answering system Press Start Color or Start Black Sending a broadcast fax at a scheduled time You can send a fax to a group of fax numbers at a time you choose 1 O O O N O a A OO N h k h 12 13 Load an original document facedown on the scanner glass From the control panel press Fax Mode Press 5 Press or gt
106. all inkjet printers It is used specifically for printing professional quality photos with a glossy finish It is best when used with genuine Lexmark evercolor 2 ink providing photos that are fade and water resistant Lexmark Photo Paper An outstanding everyday heavyweight inkjet photo paper designed for use with Lexmark printers but compatible with all brands of inkjet printers Although inexpensive it offers excellent image quality and outstanding value Transparency A clear plastic media primarily used for overhead projectors Card stock A very thick paper used for printing sturdier items such as greeting cards Iron On transfer A type of media that has a reverse image printed on it that can be ironed onto fabric Printing envelopes O a fF WO N a Load envelopes With a document open click File gt Print Click Properties Preferences Options or Setup From the I Want To menu select Print on an envelope From the Envelope Size list select the envelope size loaded Select Portrait or Landscape orientation Notes e Most envelopes use landscape orientation e Make sure the same orientation is also selected in the software application 7 Click OK to close any printer software dialogs that are open 8 Click OK or Print Printing greeting cards index cards photo cards and postcards 1 2 3 4 O ON OO UW Load greeting cards index cards photo cards or postcards With a document open clic
107. ation on saving temporary and other settings see Saving settings on page 39 1 From the control panel press Settings 2 Press or gt repeatedly until the menu item you want appears 3 Press V 4 Press qor gt repeatedly until the submenu item you want or the setting you want appears 5 Press v Note When you choose a value selection an asterisk appears next to the selected setting e gt To go into additional submenus and settings repeat step 4 and step 5 as needed 7 If necessary press S repeatedly to return to the previous menus and make other selections 40 From here You can Maintenance Select e Ink Level to view the ink level of the color cartridge Press dor gt to view the ink level of the black or photo cartridge e Clean Cartridges to clean the print cartridge nozzles Align Cartridges to align the cartridge e Print Test Page to print a test page Paper Setup Select the size and type of paper loaded Device Setup Select e Language to change the language setting Country to set the default blank paper size date format number of Caller ID patterns and region selection being used in your location Date Time to set the date and time Host Fax Settings to choose whether to allow the fax software from the computer to make changes in your fax settings Button Beep to set the volume of the tone when a control panel button is pressed to either On or Off On is the default Po
108. bility safety of electrical equipment designed for use within certain voltage limits and on radio equipment and telecommunications terminal equipment 202 Compliance is indicated by the CE marking CECEO The Alert sign indicates that there are restrictions within certain member states A declaration of conformity with the requirements of the directives is available from the Director of Manufacturing and Technical Support Lexmark International S A Boigny France The following restrictions apply All countries regions This product is for indoor use only This product may not be used outdoors L Italia Si fa presente inoltre che l uso degli apparati in esame regolamentato da e D Lgs 1 8 2003 n 259 articoli 104 attivit soggette ad autorizzazione generale e 105 libero uso per uso privato e D M 28 5 03 per la fornitura al pubblico dell accesso R LAN alle reti e ai servizi di telecomunicazioni This product satisfies the limits of EN 55022 safety requirements of EN 60950 radio spectrum requirements of ETSI EN 300 328 and the EMC requirements of EN 55024 ETSI EN 301 489 1 and ETSI EN 301 489 17 a dal mi p slu n mi ustanoven mi sm rnice 1999 5 ES Dansk Lexmark International Inc erkl rer herved at dette produkt overholder de v sentlige krav og vrige relevante krav i direktiv 1999 5 EF Deutsch Hiermit erkl rt Lexmark International Inc dass sich das Ger t dieses Ger t in bereinstimm
109. ble power consumption mode orf The power consumption levels listed in the previous table represent time averaged measurements Instantaneous power draws may be substantially higher than the average Values are subject to change See www lexmark com for current values Power Saver This product is designed with an energy saving mode called Power Saver The Power Saver Mode is equivalent to the EPA Sleep Mode The Power Saver Mode saves energy by lowering power consumption during extended periods of inactivity The Power Saver Mode is automatically engaged after this product is not used for a specified period of time called the Power Saver Timeout Factory default Power Saver Timeout for this product in minutes leo 207 Off mode If this product has an off mode which still consumes a small amount of power then to completely stop product power consumption disconnect the power supply cord from the wall outlet Total energy usage It is sometimes helpful to calculate the total product energy usage Since power consumption claims are provided in power units of Watts the power consumption should be multiplied by the time the product spends in each mode in order to calculate energy usage The total product energy usage is the sum of each mode s energy usage Statement of Limited Warranty Lexmark International Inc Lexington KY This limited warranty applies to the United States For customers outside the U S see the country s
110. came with the wireless network or contact the person who set up your wireless network Wireless Setup Utility cannot communicate with the printer during installation Windows users only These are possible solutions for Windows users Try one or more of the following Check power If the light is not on see Power button is not lit Check the installation cable 1 Disconnect the installation cable and check it for any obvious damage N Firmly plug the rectangular end of the USB cable into the USB port of the computer The USB port is marked with the lt gt USB symbol Firmly plug the square end of the USB cable into the USB port on the back of the printer Cancel the software installation Click Start gt Programs or All Programs gt Lexmark 6500 Series Click Wireless Setup Utility N OORA W Follow the prompts on the computer screen to reinstall the software Checking your network name Windows users only Make sure your network does not have the same name as another network near you For example if you and your neighbor both use a manufacturer s default network name your printer could be connecting to your neighbor s network If you are not using a unique network name consult the documentation for your wireless access point wireless router to learn how to set a network name 151 If you set a new network name you must reset the printer and computer SSID to the same network name e To reset the com
111. cceeeeeeeeeeeeeteeeeeeeeeeaeeeeeaeeeseaeeeeeeaeeesaeeseaeeeseaeeseeaeeeeneaeeee 142 Wireless TFOLDISSHIOOUING iesecsefandiceeteeee den ead euatuuseh wae dateetee Bae chate esl ue esas Meckad a8 tetas ack Nc eead zat 142 How do find out what type of security my network iS USING eee eeeeeeeeeeeeeeeeeeeeeeeeeeaeeeeeteeeaeeeeeeenaaeeees 142 Check your S CUrity KOYS cccceeeeeeeeteeeeeeneeeteaeeeteneeeeaaeeeeeaeeecaaeesaaaeeegaaeesgeaeeeeaaaeeseaeeeseaeeesecaeeseaeeessaeeees 142 Printer is configured correctly but cannot be found on the Network 00 2 eee eeeneeeeeeeeneeeeeeeeeeeeeeeenaaeees 143 Wireless network printer does not print eee eeeeeeeeeeeeeee eee eeetaeeeeeeeeaaeeeeeeeaaeeeeeeeaaeeeeesenaeeeeeseeaaeeeeeneaaes 143 Network printer does not show up in the printer selection list during installation eeeeeeeeeeeeeees 144 Wi Fi indicator is MOt lit ereina aa e aT aa aa Raa AA 145 Wi Fi indicator light is blinking orange during installation eee eeceeeeeeeeeneeeeeeeeeeeeeeeeaeeeeeteeaeeeeeeenaes 145 Wi Fi indicator light iS orango casir ierairis inteni rrenan AE ARa nA EAn iE LA Aa SATAA ALN KAA AATE Anbe Eai E rA A NNER 147 Wireless printer is no longer WOFKING ccccceeeeeeneeeeeeeeeeeeeeeeeaeeeeeeesaeeeeeteaaeeeeeeeaaeesesesaaeeeeeseeiaeeeeeeeaaes 148 Changing wireless settings after installation cccccccceeeeeeeeeeeeeeeeeeeeeceeeeeeeaeeeeeeeeseaeeeseaaeeseeeeteaeeeeneaeeee 149 Resett
112. ce the item you want to copy facedown on the scanner glass e Make sure the upper left corner of the front of the item lines up with the arrows in the lower right corner of the scanner glass Scan troubleshooting Scanner does not respond These are possible solutions Try one or more of the following Check messages Resolve all error messages Check power If the light is not on make sure the printer is plugged into a properly grounded outlet Make sure the power cord is properly connected to the printer 180 Check printer default and pause settings 1 Do one of the following e In Windows Vista click Control Panel e In Windows XP click Start 2 Click Printer or Printers and Faxes 3 Double click the printer you want to check 4 Click Printer 5 Make sure no check mark appears next to Pause Printing If a check mark appears next to Set As Default Printer you must select the correct printer from a list each time you print Removing and reinstalling the software For more information see Removing and reinstalling the software on page 141 Scan was not successful These are possible solutions Try one or more of the following Check USB cable connection 1 Check the USB cable for any obvious damage 2 Firmly plug the square end of the USB cable into the back of the printer 3 Firmly plug the rectangular end of the USB cable into the USB port of the computer The USB port is marked with t
113. ch can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures e Reorient or relocate the receiving antenna e Increase the separation between the equipment and receiver e Connect the equipment into an outlet on a circuit different from that to which the receiver is connected e Consult your point of purchase or service representative for additional suggestions The manufacturer is not responsible for radio or television interference caused by using other than recommended cables or by unauthorized changes or modifications to this equipment Unauthorized changes or modifications could void the user s authority to operate this equipment Note To assure compliance with FCC regulations on electromagnetic interference for a Class B computing device use a properly shielded and grounded cable such as Lexmark part number 1021294 for USB attach Use of a substitute cable not properly shielded and grounded may result in a violation of FCC regulations Any questions regarding this compliance information statement should be directed to Director of Lexmark Technology amp Services Lexmark International Inc 740 West New Circle Road Lexington KY 40550 859 232 3000 Exposure to radio frequency radiation The following notice is applicable if your printer has a wireless network card installed The radiated output power of this device is far below the radio
114. ch you want to scan appears b Press V If you set a PIN during network setup and are being asked for it 1 Enter the PIN using the keypad 2 Press v Wait until the printer has finished downloading the scan applications list 6 Press lt or P repeatedly until destination to which you want to scan to appears Press Start Color or Start Black Note If you are using a Macintosh operating system you may need to click Scan from the Scan dialog on the computer screen 8 If you want to save the scanned image from the software application click File gt Save As 9 Enter the file name format and location where you want the scanned image saved 10 Click Save Scanning a document using the computer 1 2 Load an original document facedown on the scanner glass From the desktop double click the Productivity Studio icon 3 Click Scan 105 4 Select the Document option 5 Click Start The scanned document is loaded into your default word processing application You can now edit the document Scanning text for editing The Optical Character Recognition OCR feature turns a scanned document into text you can edit with a word processing application 1 Make sure the printer is connected to a computer and both the printer and the computer are powered on 2 Load an original document facedown on the scanner glass 3 From the desktop double click the Productivity Studio icon 4 From the Welc
115. chweiz Zeitsteuertakte vorhanden sind Uso del prodotto in Svizzera Questo prodotto richiede un filtro toni Billing svizzero codice Lexmark 14B5109 da installare su tutte le linee che ricevono impulsi remoti in Svizzera E necessario utilizzare il filtro Lexmark poich gli impulsi remoti sono presenti su tutte le linee analogiche in Svizzera 206 ENERGY STAR ENERGY STAR Waste from Electrical and Electronic Equipment WEEE directive 5x The WEEE logo signifies specific recycling programs and procedures for electronic products in countries of the European Union We encourage the recycling of our products If you have further questions about recycling options visit the Lexmark Web site at www lexmark com for your local sales office phone number Power consumption Product power consumption The following table documents the power consumption characteristics of the product Note Some modes may not apply to your product Mode Description Power consumption Watts Printing The product is generating hard copy output from electronic inputs Copying The product is generating hard copy output from hard copy original documents Scanning The product is scanning hard copy documents loons Ready The product is waiting for a print job leo o High Off The product is plugged into a wall outlet but the power switch is turned off Ina Power Saver The product is in energy saving mode 3 5 itch i n a product is in the lowest possi
116. click the Productivity Studio icon b Click Transfer Photos Click Select photos to save Click Deselect All Click to select the photo s you want to transfer If you want to save the photos to the default folder click Next on oO oO A If you want to save the photos in a folder other than the default folder a Click Browse b Select the folder you want c Click OK 9 If you want to assign a prefix to all of the photos you just transferred select the check box and enter a name 10 Click Next 11 Remove the CD or flash drive to view your transferred photos in the Library Transferring photos from a memory card to a flash drive 1 Insert a memory card that contains the images you want to transfer For more information see Inserting a memory card on page 78 2 Insert a flash drive into the PictBridge port on the front of the printer For more information see Inserting a flash drive on page 79 Which device is to be displayed appears on the display Press or gt repeatedly until Camera Card or the specific type of your camera card appears Press vV Press lt or P repeatedly until save Photos appears Press vV i If needed press dor P repeatedly until USB drive appears Press v O ON O a Aa Ww If needed press dor gt repeatedly until the setting you want appears 85 10 Notes e f photos on the memory card were taken on more than one date selections will include Last Date and Date Range
117. cteeceeines dene ede Mudd ot cateweiteneetees tend nenanleneedie 43 Turning printing voice notification on or Off 2aianek eee ena Aecitddteel ae eo een Rotheadeeaieg 46 Installing an internal wireless print SOIVel c cecccceeeeeeeeeeeeeeee seen ee eeeaneeeeneeeeseesaaeeeeeeeseeeesseeeeeeees 47 Configuring the optional internal wireless print SCrVel ccccceeeceeeeeeeeeeeeeeeeeeeeeeeeeeeeeeenaeeeeeetnaaeeees 48 What do the Wi Fi indicator lights M lN seeeseeeenceceeeeeeeeeeeeeeeeeeeeeeeeeessaeaeeeeeeeeeesesseeeeeseeeeeneeees 48 DE CUPMTYPORINAUON tasccac aa eecrale ceed eran aie neem atte cae ee aeaeeca aces rata nedea wanna ie eran a eee a 48 NGEWOMKING saiccsieeeseitteccectidcteceveatctacsdcss tetedeacetishcceddaiccaciecatiid ccvastiadatceccaticcscacdetddeasecsidedece 49 General MGTWOL KUNG sooo o AeA eae vance nce ee ck eas each ch one he oo eee ane cents Mate eapdacs nadeteaagdpe een Meee dees 49 Networking OVErVieW ccccccecccee cece eee eee eee eee aee cnet eee e teeta ccc eaaee sete eee e ete eaaaaeseeeeeeeeeeggeceaaaaeeeeeeeeeeeeneeeee 49 Common home network Configurations ccccceceeeeeeeeee cece eeeeeeeeeaeeeeeaeeeseaeeeseaaeeeseaeeeseaeeeseaeeeseeeeseeaeeseaes 49 What information do need and where do find it oo eee eccccceeeeseeeseeeeeseeeueuseseaeeeeeuseeuaeeeeeaeeeeaeues 51 Finding the MAG address ission e alien Soi leh ini alta aetis a alee aaa 51 Printing a network Setu page ee
118. cument or photo is loaded facedown on the scanner glass in the lower right corner Check paper size Make sure the paper size being used matches the size you selected Photo smudges or scratches To prevent photo smudging or scratching avoid touching the printed surface with your fingers or sharp objects For best results remove each printed sheet individually from the paper exit tray and allow the prints to dry at least 24 hours before stacking displaying or storing Checking the print cartridges Are the print cartridges properly installed For more information see Installing print cartridges on page 130 Are the sticker and tape removed from the cartridges Lift the scanner unit Press down on the cartridge carrier latches to raise the cartridge carrier lids Are the cartridges low on ink 1 Do one of the following e In Windows Vista click e In Windows XP and earlier click Start 2 Click Start gt Programs or All Programs gt Lexmark 6500 Series 3 Click Solution Center 4 Ifan exclamation point appears on a cartridge the ink level is low Install a new cartridge For more information see Installing print cartridges on page 130 For cartridge ordering information see Ordering paper and other supplies on page 136 Ink levels seem incorrect These are possible solutions Try one or more of the following Are you printing graphics or photos When you print documents with a large number
119. d 178 Copy button 44 Copy menu 98 copy quality adjusting 101 copy settings modifying 104 copy troubleshooting copied item does not match original 180 copier does not respond 178 partial document or photo copies 180 poor copy quality 179 scanner unit does not close 178 copying adjusting quality 101 borderless photos 102 cloning an image 103 collating copies 103 customizing settings 98 enlarging an image 104 making a copy lighter or darker 102 on both sides of paper 99 on both sides of paper using ADF 99 photo using the computer 101 photos 100 reducing an image 104 repeating an image 103 could not detect a proof sheet 195 cover open 193 creating and viewing slideshow 97 creating fax cover page using the Fax Setup Utility 120 using the Productivity Studio 125 cropping photo 87 customizing settings copy 98 fax 123 Fax Setup Utility 120 scan 108 custom size paper loading 63 custom size paper printing 73 D defaults Photo Card menu 80 resetting factory defaults 172 resetting printer software to factory defaults 77 Settings menu 41 215 descreening 90 110 Despeckle change setting 89 digital camera printing photos using the computer 91 direct IP printing 52 distinctive ring patterns 127 documents attaching to e mail 111 e mailing 111 faxing using the control panel 114 faxing using the software 113 loading into Automatic Document Feeder 65 loading on the scanner glass 63 printing 67 scanning images for edi
120. d edhe ate alee ae ethereal te 129 Maintaining the Drinten ss ccc ciccce cartier cee nee eek 130 Removing a used print CanridGe lt tecccseiskiciiate vis nie ace eds ieee ae ela eee de 130 Installing print CANO GSS weeks ccchcechiaeln anaE KE a EEE A EE deal ev Gea 130 Refilling print CATO QOS rini o ees nent a norton eet gong becuse ae eee aueia 132 Using genuine Lexmark print Cartridges ccccccccceeeeeeeeeeeeeeeeneeeeeeeeeeesesaaaeeaeneeeeeeeeseeenessesaeeaeees 132 Aligning print CAT IO GOS oases sa Fala tonta ded dae beeen te de ce ct ia taraia aR ole e a aeaa inaa Reiden 133 Cleaning the print Cartridge NOZZICS cccececcccceeeeeececeeeeeeaaeeeeeeesaaaeeeeeaaeaeeeeesaeaeeeeeeeeneeeeeneneeaas 133 Wiping the print cartridge nozzles and CONTACTS eee eee ee ce eeeeeee eee e eter eeeee ee aaaaeeeeeeeeeeeeeeeaaaaeeeeeeeeees 133 Preserving the print Gant GOS seca cscs seca sdeteg sees cauaicac cezen cuz tdsaceaatei back Vedaigaacceek yah acca detactzeaaMeagaeesvaaeetes 134 Cleaning the scanner Glas susie i sesccceheceadcceadsucdsceastecadsceadisucisteadcsucisteatcteeisseceeas sea eeneee 135 Cleaning the exterior of the printer ec ceecsceeeeecesneceeeeeesaaeeeeeeesaaaeeeeeseaaaeeeeesaeaeeeeeeseeeeeeeeeneaes 135 Ordering SUPPNCS sree secs tec sacet ixesvsees reke sesh eek EE EEE ved as canned edhe ieee R 135 Ordering print CartridQeS2 2 2 sc4 lt ch tact kaiaa ae e aaa a aaea aaa a i neediness 135 Ordering paper and
121. d plain paper From the control panel press Settings Press or P repeatedly until Maintenance appears Press v Press or gt repeatedly until ALign Cartridges appears O a A WO N s Press v An alignment page prints If you aligned the cartridges to improve print quality print your document again If print quality has not improved clean the print cartridge nozzles Cleaning the print cartridge nozzles Load plain paper Press Settings Press lt or P repeatedly until maintenance appears Press V Press lt or P repeatedly until clean Cartridges appears O a A WO N s Press v A page prints forcing ink through the print cartridge nozzles to clean them J Print the document again to verify that the print quality has improved 8 If print quality has not improved try cleaning the nozzles up to two more times Wiping the print cartridge nozzles and contacts 1 Remove the print cartridges 2 Dampen a clean lint free cloth with water and place the cloth on a flat surface 133 3 Gently hold the nozzles against the cloth for about three seconds and then wipe in the direction shown 4 Using another clean section of the cloth gently hold the cloth against the contacts for about three seconds and then wipe in the direction shown 5 With another clean section of the cloth repeat step 3 and step 4 6 Let the nozzles and contacts dry completely 7 Reinsert the print cartridges 8 Print the d
122. d to the amount you paid for the product that caused the damages This limitation of liability will not apply to claims by you for bodily injury or damage to real property or tangible personal property for which Lexmark is legally liable INNO EVENT WILL LEXMARK BE LIABLE FOR ANY LOST PROFITS LOST SAVINGS INCIDENTAL DAMAGE OR OTHER ECONOMIC OR CONSEQUENTIAL DAMAGES This is true even if you advise Lexmark or a Remarketer of the possibility of such damages Lexmark is not liable for any claim by you based on a third party claim This limitation of remedies also applies to claims against any Suppliers and Remarketers of Lexmark Lexmark s and its Suppliers and Remarketers limitations of remedies are not cumulative Such Suppliers and Remarketers are intended beneficiaries of this limitation Additional rights Some states do not allow limitations on how long an implied warranty lasts or do not allow the exclusion or limitation of incidental or consequential damages so the limitations or exclusions contained above may not apply to you This limited warranty gives you specific legal rights You may also have other rights that vary from state to state LEXMARK LICENSE AGREEMENTS PLEASE READ CAREFULLY BY USING THIS PRODUCT YOU AGREE TO BE BOUND BY ALL THE TERMS AND CONDITIONS OF THESE LICENSE AGREEMENTS IF YOU DO NOT AGREE WITH THE TERMS OF THESE LICENSE AGREEMENTS PROMPTLY RETURN THE PRODUCT UNUSED AND REQUEST A REFUND OF THE AMOUNT YOU PAID IF
123. digital camera is set to the correct USB mode For more information see the camera documentation The printer recognizes one active media device at a time If you insert more than one media device a message appears on the display prompting you to designate the device you want the printer to recognize e If you have a memory card inserted when you connect a PictBridge enabled camera an error message will be displayed telling the you to remove one of the devices If the PictBridge connection is successful the following appears on the printer display PictBridge camera detected Press v to change settings lf any other message appears see Error messages on the computer screen on page 197 Values selected within the menu items are the settings used for Pictbridge printing if no explicit selection is made from the camera 3 Follow the instructions in the camera documentation to select and print photos Note If the printer is turned off while the camera is connected you must disconnect and then reconnect the camera 95 Printing photos from a digital camera using DPOF Digital Print Order Format DPOF is a feature available on some digital cameras If your camera supports DPOF you can specify which photos to print how many of each and print settings while the memory card is still in the camera The printer recognizes these settings when you insert the memory card into the printer Note Make sure the photo print settings you sel
124. djustments to the brightness contrast and sharpness of an image 1 From the Productivity Studio Welcome Screen click File Open to select the image you want to edit 2 With an image open click the Enhancements tab 3 Click Enhance 4 Use the slider to adjust the Enhance setting You can preview the changes to your image by comparing the Before and After preview panes at the top of the window Note Click Automatic to let the software automatically enhance your photo 5 Click OK to accept your changes or click Cancel to reject them Changing the Hue Saturation of a photo Adjusting hue lets you control the color of an image Adjusting its saturation lets you control the intensity of the color 1 From the Productivity Studio Welcome Screen click File Open to select the image you want to edit 2 With an image open click the Enhancements tab 3 Click Hue Saturation 4 Use the slider to adjust the hue or saturation of your photo You can preview the changes to the image by comparing the Before and After preview panes at the top of the window 5 Click OK to accept your changes or click Cancel to reject them Changing the Gamma Value of a photo or image Adjusting the gamma value helps you to control the overall brightness of an image particularly those intended to be viewed on a computer monitor When images are not properly gamma corrected they will look either too light or too dark 1 From the Productivity Studio Welc
125. e Page e ee ceeeseeeeeeeeeneeeeeeeeneeeeeeeeaeeeeeteaaeeeeeeeeaaeeeesenaeeeeesecaaeeeeesennaeeees 156 Print Speed 1S SlOW n anean aa Leta ee cuatted adage taiuadhe ae eee lien yaar 157 Partial document Or Photo PriMS eresia aa ara EE EA EEE EEEE A SVEAAS Lar ARNEE ERSE RE ARSA 158 Photo smudges Or scratoheS eisini Aaina Fanin rA ENET NEENA EA NAA VETEEN A NLE EPA VAER EA ERNEK ENAA ANASARE EKAS 158 Checking the print CartridQes ccccceccceceeeeeeeeeeeeeeeeeeeeeeeeeaeeeeeaeeeeeaeeeseaeeeseaeeescaeeeseaeeeseaeeeseneaeseneaeeeseeees 158 Ink levels seem INCOMECCE ccccceesecceeeeeseneceeeeeeeeeeeeenseeeeensesaeeaeeeesaaeasessesaanseeesssaeesenseqeeseeeeeseanseesenseenaees 158 Ink levels seem to GO down too quickly 0 0 0 eee eeeeeeeeeeenee eee e tenet eee tetaee eset eeaaeeeeeteaaaeeeeeeeaaeeeeeesaaeeeeeennaeeeeenaa 159 A blank or incorrect page PiS sireni aa a E A O E EE EE E OA EE 159 Characters on printout are missing Or UNEXPECtEM ceeeeeeceeeeeeeeeeeeeneeeeeaeeeeeeeeseaeeeseaeeeseaeeeteaeeeeeeeeee 159 Colors on printout are faded or differ from Colors ON the screen ee eee eects eeeeeteeeeeeeeeaeeeeetsaeeeeetaas 160 Glossy photo paper or transparencies Stick together cccceceeeeeeeeeeeeeeeeeeeeeaeeeeeeeeeeeeeeeeaeeeseaeeeseeeeee 160 Page prints with different fonts 0 ee ee eeeeeeeeeeneeeeeeeeeeeeeeeeaaeeeeesaaaeeeeesaaaeeeeseaaeeeeesseaeeeeeseeaaeeeeseenaeeees 160 Pratis too dark On smudge doci
126. e before printing a Click Preview b Use the toolbar options to scroll between pages zoom in or out or select whether to print text and images or text only c Click e Print in the Print Preview window then click Print in the Print dialog that opens or e Close and continue to the next step 5 If needed select a print option from the Toolbar e Normal e Quick e Black and White e Text Only 67 Printing photos or images from a Web page 1 Load paper For best results use photo or heavyweight matte paper with the glossy or printable side facing you If you are not sure which side is the printable side see the instructions that came with the paper 2 Open a Web page with Microsoft Internet Explorer 5 5 or later On the Toolbar the number of photos valid for printing appears next to Photos bx Photos 1 3 If no number appears next to Photos a From the Lexmark logo drop down menu select Options b Select the Advanced tab c Select a lower minimum photo size d Click OK The number of photos valid for printing appears next to Photos 4 Click Photos The Fast Pics dialog appears 5 If you want to print all the photos or images using the same settings select the size you want the blank paper size in the printer and the number of copies 6 If you want to print one photo or image at a time a Click the photos or images you do not want to print to deselect them b To make common editing changes 1 Right cl
127. e communications error 196 please remove the camera card 196 printing failure 198 problem reading memory card 196 remote fax error 189 right cartridge error 193 right cartridge incorrect 193 right cartridge missing 194 some photos removed from card by host 196 unsupported file types found on memory card 199 unsupported paper size 197 error messages troubleshooting cover open error 193 Exposure changing setting 90 EXT port 20 exterior of the printer cleaning 135 external devices checking 167 e mail attaching a scanned image 111 attaching files 111 E mail button 44 e mail screen preferences changing 112 e mailing an image 111 F factory default settings resetting internal wireless print server 149 resetting printer software 77 factory default settings resetting to 172 faded colors 160 failed to connect error message 190 fax activity reports 129 confirmation reports 129 customizing settings 120 forwarding 118 receiving automatically 117 receiving manually 116 receiving with an answer code 116 setting a manual answer code 116 Fax button 44 fax cover page creating using the Fax Setup Utility 120 creating using the Productivity Studio 125 fax error 188 fax footer setting up using the control panel 124 Fax menu 123 fax mode unsupported error message 188 fax settings blocking unwanted changes 126 changing using Fax Solutions Software 126 216 Fax Setup Utility Cover Page tab 120 customizin
128. e cropped portion of the original image displays in the Preview pane You can save the cropped image Rotating a photo 1 From the Productivity Studio Welcome Screen click File gt Open to select the image you want to edit 2 With an image open click the Quick Fixes tab 3 Click Rotate Left or Rotate Right to rotate the image 90 degrees in either direction The thumbnail of the photo is updated Changing the Resolution Size of a photo Resolution refers to dpi dots per inch 1 From the Productivity Studio Welcome Screen click File Open to select the image you want to edit 2 With an image open click Advanced 87 3 Click Image Resolution Size 4 Select Photo Size to select from a list of defined photo sizes or click Custom Size to enter a different photo size Note If you selected Photo Size you can click Rotate to rotate your photo 90 degrees clockwise If you selected Custom Size enter the width and height for your custom size photo Note Maintain Aspect Ratio is selected by default This ensures that your image will remain proportional Applying One Click Auto Fixes to a photo From the Productivity Studio Welcome Screen click the Quick Fixes tab to access all three One Click Auto Fixes 1 2 Click File gt Open to select the image you want to edit With an image open click One Click Auto Fix to let the software automatically adjust the brightness and contrast of your image Click Automatic B
129. e desktop double click the Productivity Studio icon From the Settings area of the Welcome Screen click Fax History and Settings From the I Want To menu click Adjust speed dial list and other fax settings Click the Ringing and Answering tab a Ff OQ N From the Answering on your phone line type area enter the code you want to use Note The code can include up to seven numbers commas periods spaces and or these symbols 6 Click OK to save the setting Using Caller ID from the control panel Caller ID is a service provided by some telephone companies that identifies the telephone number or the name of the person who is calling If you subscribe to this service it works with the printer When you receive a fax the telephone number or name of the person who is sending you the fax appears on the display Notes e Caller ID is available only in some countries and regions e The number of patterns is defined by the country or region setting and only the number of patterns defined for the selected country or region is shown The printer supports two distinct Caller ID patterns Pattern 1 FSK and Pattern 2 DTMF Depending on the country or region you live in and the telecommunications company you subscribe to you may need to switch the pattern to display Caller ID information 1 From the control panel press Settings 2 Press q or gt repeatedly until Device Setup appears 3 Press V 4 Press q or gt
130. e digital camera documentation Make sure the camera is a PictBridge enabled digital camera 1 Disconnect the camera 2 Connect a PictBridge enabled digital camera to the PictBridge port See the digital camera documentation to determine whether it is PictBridge enabled Check USB cable Use only the USB cable that came with the camera Remove memory cards Remove any memory cards from the printer Check messages If an error message appears on the display see Error messages on the computer screen on page 197 Understanding Warning levels e A green check indicates system requirements were met e A yellow question mark indicates system requirements were not met Most major functions will work but you may experience some performance impact e A red question mark indicates system requirements were not met Most major functions may not work e A red X indicates system requirements were not met Installation will not continue 140 For proper installation make sure the computer supports all system requirements System requirements are located on the printer box Removing and reinstalling the software If the printer is not functioning properly or if a communications error message appears when you try to use the printer you may need to remove and reinstall the printer software 1 Click Start gt Programs or All Programs gt Lexmark 6500 Series Select Uninstall Follow the instructions on the computer screen to remo
131. e photo proof sheet you printed and scanned 1 Make sure you completely fill in only one circle for each option 2 Press X to continue Paper Photo Size Error There are one or more photos larger than the paper size you selected on the printer menu 1 Press 3 to clear the error message Press or gt repeatedly until Paper Setup appears on the display Press v Press lt or gt repeatedly until Paper Size appears Press v i Press lt q or gt repeatedly to select the paper size option that will fit your largest photo size N o1 A Ww N Press Start Color or Start Black to begin printing 195 PictBridge communications error Remove and then reinsert the USB cable that came with the camera into the PictBridge port on the front of the printer Please remove the camera card The printer can read either a PictBridge enabled digital camera or a memory card but not both at the same time 1 Remove both the PictBridge enabled digital camera and the memory card 2 Reinsert only one of the devices mentioned above Some photos removed from card by host Some of the photos on the photo proof sheet were deleted from the memory card through the computer You must print a new photo proof sheet For more information see Printing photos stored on the memory device using the proof sheet on page 93 Problems reading the memory card e See Memory card cannot be inserted on page 176 e See Nothing happens when memory
132. e printer chapter Click Start gt Programs or All Programs gt Lexmark 6500 Series Click Wireless Setup Click Start Follow the instructions on the computer screen O a A O N Click Finish to complete the installation What do the Wi Fi indicator lights mean e Off indicates that the printer is not turned on or a wireless print server is not installed Select this option If you want to connect the printer to the computer using a USB cable If the printer does not have a wireless print server installed and you want to connect the printer to the computer using a USB cable e Orange indicates that the printer is ready to be configured for wireless printing but it is not connected to a wireless network Select this option if you want to set up the printer on your wireless network e Orange blinking indicates that the printer is configured but it is unable to communicate with the wireless network Select this option if you want to modify the wireless settings of the printer e Green indicates that the printer is connected to a wireless network Select this option to start using the printer that is already set up on your wireless network Security Information Third party applications including anti virus security and firewall programs may alert you about the printer software being installed For your printer to work properly allow the printer software to run on your computer 48 Networking General
133. e sure that your printer and your computer are turned on Make sure that Windows is open Check to see if your wireless connection is active Make sure that your wireless network is connected and active Note If your wireless connection is down use your configuration cable to connect your printer to your computer Copy troubleshooting Copier does not respond These are possible solutions Try one or more of the following Check messages Resolve all error messages Check power If the light is not on make sure the printer is plugged into a properly grounded outlet Make sure the power cord is properly connected to the printer Scanner unit does not close 1 Lift the scanner unit 2 Remove any obstruction keeping the scanner unit open 178 3 Lower the scanner unit Poor copy quality e Blank pages e Skewed lines e Checkerboard pattern e Smudges e Distorted graphics or pictures e Streaks e Missing characters e Unexpected characters e Faded print e White lines in print e Dark print These are possible solutions Try one or more of the following Check messages If an error message is displayed see Error messages on the computer screen on page 197 Check ink Check the ink levels and install a new print cartridge if necessary Clean the scanner glass If the scanner glass is dirty gently wipe it with a clean lint free cloth dampened with water Review steps to improve print quality See Improving pr
134. each other Devices on an IP network can only communicate with each other if they have unique and valid IP addresses A unique IP address means no two devices on the same network have the same IP address How to locate a printer IP address You can locate the printer IP address by printing out the printer network setup page For more information see Printing a network setup page on page 52 How to locate a computer IP address 1 Do one of the following e In Windows Vista click gt All Programs gt Accessories gt Command Prompt e In Windows XP click Start Programs or All Programs gt Accessories Command Prompt 2 Type ipconfig 3 Press Enter The IP address appears as four sets of numbers separated by periods such as 192 168 0 100 Assigning an IP address An IP address may be assigned by the network using DHCP The print object created at the end of the installation sends all print jobs across the network to the printer using this address Many networks have the ability to automatically assign an IP address Auto IP is the ability for individual devices to assign themselves a unique IP address Most networks use DHCP to assign addresses During the Direct IP printing installation of printer software the IP address is visible in the printer list only as it is being assigned The print object that is created in the Printers folder of the operating system will reference the MAC address of the printer in the port name 5
135. eck ink levels Order print cartridges Find maintenance information Select other Solution Center tabs for more information including how to change printer settings and troubleshooting Fax History and Settings Select printer fax settings for Dialing and Sending Ringing and Answering Fax Printing Reports Speed Dial and Group Dial numbers The Solution Center is a complete guide to such printing features as printing photos troubleshooting printing problems installing print cartridges and performing maintenance tasks To open the Solution Center use one of the following methods Method 1 Method 2 1 From the desktop double click on the Solution 1 Do one of the following Center icon e In Windows Vista click 2 Click Setup and diagnose printer e In Windows XP and earlier click Start The Solution Center appears with the Maintenance 9 Click Programs orAll Programs gt Lexmark 6500 tab open Series 3 Select Solution Center From here You can e Learn how to Use basic features Print scan copy and fax Print projects such as photos envelopes cards banners iron on transfers and transparencies e Find the electronic User s Guide for more information e View ink levels and order new print cartridges 45 From here You can Troubleshooting Learn tips about the current status Solve printer problems View ink levels and order new print cartridges Change the appearance of the
136. ect in the camera match your current printer settings 1 Load photo paper with the glossy or printable side facing you If you are not sure which side is the printable side see the instructions that came with the paper Insert a memory card Press lt or gt repeatedly until Print Photos appears Press vV Press lt or gt repeatedly until Print DPOF appears O a F Q N Press Start Color or Start Black Printing photos by date range 1 Load photo paper with the glossy or printable side facing you If you are not sure which side is the printable side see the instructions that came with the paper Insert a memory card or flash drive that contains the images you want to print Press lt or gt repeatedly until Print Photos appears Press v Press lt or gt repeatedly until Date Range appears O a A WwW N Press v Dates are displayed by month and year starting with the most recent month N Press lt or P to select the month you want 8 Press v 9 Press Start Color or Start Black The print settings to be used on the print job are displayed sequentially on the second line of the display 10 Press Start Color or Start Black again Printing photos using color effects You can automatically enhance the color of your photos or print photos in antique tones Note You can also print photos with color effects using a proof sheet For more information see Printing photos stored on the memor
137. ected Setup Troubleshooting Incorrect language appears on the display These are possible solutions Try one of the following Change the language selection during initial setup After you select a language Language appears again on the display To change the selection 1 Press 4 or gt repeatedly until the language you want appears on the display 2 Press V to save Select a different language after initial setup 1 From the control panel press Settings Press or gt repeatedly until Device Setup appears Press vV Press lt q or gt repeatedly until Language appears Press vV Press lt q or gt repeatedly until the language you want appears on the display Press v on oa A WO N Press or P until ves appears 9 Press vi to save Note If you cannot understand the language on the display see Resetting the printer to factory default settings on page 172 137 Power button is not lit These are possible solutions Try one or more of the following Press power button Make sure the printer is on by pressing Disconnect and reconnect the power cord 1 Disconnect the power cord from the wall outlet and then from the printer 2 Plug the cord all the way into the power supply on the printer 3 Plug the cord into an electrical outlet that other electrical devices have been using 4 Ifthe light is not on press Software does not install These are possible solutions Try one or more of the
138. eeeeeaees 110 Changing the Productivity Studio scan SettiNGS eeecceeeeeeeeeeenee eter eeeaaeeeeeeteeeeeeeeeeeeetaaeeeeeeeenaees 110 Adding a file to an e mail MESSAGE cee eeeeeeeeeeeeeeeeeeeeeeee reer eee aaeaaaaaaeeeeeeeeeeeeeeeeeeenaaaaaeeeeeeeeeeeeeees 111 Adding a new scanned image to an e mail MESSAGE eee eeeeeeeee eee eeeeeeeenaaeeeeeeeeeeteeeesaaaeeeeeeeeeeees 111 Scanning documents or images for MaAlliNG cccee cence ee eeeeeennee eee eeeeeeeeeeeeeceaeeeeeeseeaaeeeeeenenaees 111 Changing the Productivity Studio e mail screen preferenCes ccccccecceeeeeeeeeeeeeeeteeeeteeeeaeeeeeeeaes 112 AKAN Ge E et lees ches sec ehs ten ahead sg Seat eat Mates sae site Oat TE 113 Taea M Bb OE nce PERE ty Pritam E Een Re Ferre Co EE PRED AAC PUT Petite yer err EEE ee Sree ee Renee eee 113 Entering tax NUMB oroo scoentia rts con cage E E pore Sua teepe nan deci aacenen ea aeaaeeeees 113 Sending a fax using the software eeeceeeeee cette eeeeeeeeeeeeeeeaeeeeeaeeeteaeeeeeeeeesaeeeseaaeeeceaeeeeaeeeseaeeseenaeeeseaeeee 113 Sending a fax using the Control panel cceeeeeeecee eects eeeeee sees eeeeaeeeceaeeedeaeeeseeeeeseaeesecaeesseaeeeseaeeeneaeeee 114 Sending a fax while listening to a call ON Hook Dial cccececeeeeeeeeeeeeeeeeeeeeeaeeeeeaeeeeeaeeeseeeeseeeeeeneeeee 115 Sending a broadcast fax at a Scheduled tiMe cece ceeeeeeeneeeteeeeeeeeeeeeeeaeeeeaeeeseaeeeseaeeetceeeseneees
139. eeeeeeeeeaeeeeeeecaeeeeeseeaeeeeeeeaaeeeeseeaaeeees 170 Experiencing poor quality or incorrect Output eee eect ence eee e tenant eee teaaeeeeeetaaeeeeeteaaeeeeetesaaeeeeeneaaeeeeenaa 171 Cannot print to the network Printer eceeeceeeeeeeeeeceeeeeeeeeeeeeaeeeeeaeeeeceaeeeeaaeeeeeaeeseaeesseaaeeseeeeseneeeeneaeeee 171 Cannot print documents from a flash drive cecececeeeeeeeeeeeeeneeeteaeeeeeeeeeeaeeeeeaeeseaeeesaeeeseaeeseeaeeeeseaeeee 172 Resetting the printer to factory default settings 0 0 0 eect e ee ee tne eee teneee ee eeeaeeeeeeeeaeeeeetetaaeeeeeenaaeeeeetaa 172 Jams and misfeeds troubleShooting eeeccccceeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeaeaeeeeeeeeeeeesessseeeeeesaaeeeeeees 172 How to clear and AVOId paper JAMS 00 0 eee eee eeeeee eee eeeee eter eeeaeeeeeeeeaaaeeeeeeeaaeeeeeseeaaeeeeseeaaeeeeeeeaaeeeeessenaeeees 172 Paper JAMIN the PME serrana oea E S r E et etna sd Seas nett 173 Paper jam in the paper Support oiainiaran aieiaa Eria AEE EE AE ANE AEA E E Ei 173 Paper or specialty media MiISfCCS eee eceeceeeeeeeeneeeeeeeenee eee eteaeeeeeteaaaeeeeeenaaeeeeeeeaeeeeeteeaeeeeesenaeeeeena 173 Printer does not feed paper envelopes or specialty MECIA ce ceeeeceeeeeeneeeeeeeeeeeeeeteneeeeeetenaaeeeeeeaa 174 Bariner paper Jams ienie a Anais A ease A tne alae aed ed et a ee teen alae 174 Faper continues tO jacens ar E a acc E AAA E Ss ceneah bleeds EARE A TENA ia 175 Paper jam in the Automatic
140. eeeeeeeeeeeeceeeeeeeeeeeeeeeeeseeaeesseaeeeeeaaeeseeeeseeeesenaeeeeaas 32 Connecting directly to a telephone wall jack in Germany cceccceeeeeeeeeeeeeeeaeeeeeaeeeeeaaeeeeeeeseeeesenaeeesens 32 Connecting to a computer With a MOGEM c cceeceeeeeeneeeeeeeeeeaeeeceaeeeeeaeeeeeaeeeseaaeeeeeaeeseaeeescaeesseaeeesenaeeesaas 33 Connecting to a teleph n Eisioes iei aiii awa E E aE Eene na Taitaa ENa orina Ea aa 34 Setting up to fax while behind a PBX ccccccccessesseceesenneeeeesceeeeeeeseeeeeeeeseeneeeeeseeeeeeeeseseeeeesseeneaeesseeeeeees 36 Using a digital phone SELVICE eee cette eee e ett e eee erent eee etna nee ee enna e eee etre dae e eee ea aaee ee enaaeeeeeneaaaeeeetenaaeeeeeee 36 Understanding the control Panel a dccsuciacscerenlsctea sn tonle denvole oeliackdessiithot Noten ieee aeiemeneales 36 Using the control panels iota neen ana aeaa deans aiaa a a AA ead a AA Ra D aa aaa Aa aaaea 36 Saving Settings esia a a a aaea a a a T a a aAA o ea E aE Aaa 39 Understanding the Settings Menu cccccccccessececeeeeneeecessneeeeecsenaeeeeessaeeeeeseecaeeeeesenaeeeessenseeeeeessniaeeeesee 40 Installing another language control panel ssssrssssrsrssssrsrressrinnerreranatrnanecennananttnananenaansantnananeenannecenananenna 42 Installing the Printer SONWareseiuc Setdscadonadecckegyetest ee ledtetbiayhid lata See Wooten A ae delennde an teeed 43 Understanding the printer SOMWare sisi s 02 3 ete coneiear tices cncnen
141. eeeeeeeeeneeeeeeeeeseeeeeseeeeseneeeeeenees 75 Printing on both sides of the paper duplexing Manually c cccceceeeeeeeeeeeeeneeeeeeeeeeaeeeseeeeseeeeeseaeeeeaees 76 CHANGING printer settings kieser eei eree dene aE ae E EEE aa E EAE a a thie 76 Saving and deleting print SettiNngS ccccceeeeeeeeeenee eects eeeeeeeeeaeeeteaeeecaeeeeeaeeeseaeeeseaeeescaaeeseaeeseeeeeseaeeeeags 76 Resetting printer software to factory default SEttiNGS eee eeeceeeeeeeeneeeeeeeeneeeeeetenaeeeeeeesaaeeeeeeeaeeeeereeaaes 77 Working With PINOLOS 2s icccsccntsctecsecehtdcecs cee tct cage sac ladeccacetadcececdidciaececicatiidececctiedisceestiiaeds 78 Retrieving and managing Photos ccceccceeeenccceeeceeeeeeeeeeeeeeeeeeeeesaaeeeeeaeeeeeessaageaeanseeeeeseeseseeeaneeees 78 Msenga memon tardior Son che dons cone a cxpedas et pag Sues ct hace ccucdbvaac E cece cab A N 78 Insertingia Tash AVE lt i eres ce rege ete eatin eee ig a a ee a aie estate Pale tease 79 Understanding the Photo Card Menu ccccccceceeceeceeeeseeeseneeeeeaeeeseaeeesaeeeseaeeeseaeeescaeeeseeeesecaeeseaeessaneeesnaees 80 Connecting a PictBridge enabled digital CAMEra cccceceeeseeeeeeeeeteneeeeeeeeeeeeaeeeseaeeeseaeeeeeaeeeeeaeeeseneeeeeeas 81 Understanding the PictBridge MeNUu ceececeeeeeeeeneeeeeeeeeneeeeeeeeaeeeeetecaaeeeeetenaaeeeeensnaeeeeesnenaaeeeesnnaaeeeeeea 82 Transferring photos from a memory device to the computer using the control pan
142. eeeesaeeeeesenaeeeeeeegaes 57 Advanced wireless SOU sic seco oi detained ence chia cha tceale incarnate rae deesblrad ak tenes Suiea eee Gennueen ener ea te cketeeualiae 57 Creating an ad hoc wireless network USING WINCOWS ccccceeceeeeeeeneee tence eeeaaeeeeaeeeeeaeeeecaeeeseaeeeseneeeeeaas 57 Adding a printer to an existing ad hoc wireless network USING WINCOWS eeseeeeeeeeeneeeeeeeetaeeeeeeeeaees 59 Loading paper and original COCUMENTS eeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeees 60 POACHING PAD CT 6 t ides See iiade ke sca caceg nes eA ea ects deed oe eee Se Se A re aN 60 Using the automatic paper type SENSOM eee cece ee eeeeeee eee eee eee e ena ae teeter rere n aa aeeeeeeeeeeeeeennennaaaeeees 60 Loading CNY ClOPOS iiser ae iiei iini iiaa iets E EEEE EEEE tice tae alienate eres 61 Loading label Srni a aeaa eiea EEEE e EE EEE EE AEAEE EE E AEAEE TAEA EKNE e aeiia 61 Loading greeting cards index cards photo cards and postcardS ssesssessrrsssrrrrrrrrrrrrrrrreee 62 LOAGING tians parenie S eisiea aneu lest eh Geetunesdnadesaeeleetedeeteh iar icacionedseneiesnteeaes 62 LQAGINGIFOMHON TRANSITIONS assister tetin sauce areire Sune sddeeetvnedgb cases e aiia peaa Paaa aea Mund NEE ondea TEE 62 Loading c stom sSize paper aereas seanar aE EE A E Maal E A 63 Loading banner Pee asec ats ata ieten ai a see A A a Taa aaant 63 Loading original documents on the scanner glaSS eeeeeeeee
143. eeseaeeeeeeaeeseaaeessaeeseeaeeeessaeeteaas 87 Applying One Click Auto Fixes to a DhOto cecccececeeeeeeeeeeeneeeeeeaeeeeaeeeeeaaeeseaeeeseaaeeseaeeseaaeeeseeeeseeeseeaeeseegs 88 Reducing the red eye effect in a PMO eee cee eennee eee eeeneeeeeeeenaeeeeeeeeaaeeeeetenaaeeeeeteaeeeeeeeaaeeeeetenaaeeeeeta 88 Blurring Sharpening A Photo eitera keai aana aet e P paie aaae arasa aan 88 Emhancing a Phot oeren a a E AA A A A 89 Changing the Hue Saturation of a photo 2 0 2 eee ececceceneeeeeeeeeteeeeceaeeeeeaeeeeeeaeeseaeeesaeeesaeeeseaeeeseeeesenaeeseaas 89 Changing the Gamma Value of a photo or image cceeeceeeeneeeeeeeeeeeeeeeeeeeeeseaaeeeeeaeeseaeeeeseaeesteaeeeseeeeeseas 89 Despeckling ia PhO test aici n e udoeiv is a R tee A ideginas a theeeedl a gaat aig 89 Changing the Brightness Contrast settings Of a photo eeceeceeeee cence eeeeeeeeeeeeeeaeeeeeaaeeseaeeeteeeesenaeeesaes 90 Applying a color effect toa PAOt0 s eee eee eeenee eee eeene eee ee inene LENA KANAREN E A ER AEE PARAR VERENA A EEEa RREA 90 Changing the Exposure setting of a photo 0 2 eceeceeeeeeeneeeteeeeeeeeeeeeeaeeeeeeeeeseeaeeeeeaeeseaeeeessaeeeseaeeeeseaeeteaes 90 Removing wavy patterns from scanned photos magazines Or NEWSpaperS sseseeeseseeeiseeseiesererreeerees 90 PU HE ILE GPF LO Sissi ast atin ee aca ee cc eG Mal ati aria A TEs ah eal na aces Uae oe ani otal 91 Printing photos from a CD or removable storage device using the COMPUTET
144. eeseeseesiiiiirrrrrrnsssssssttttnrrrrnnnnnnnenne 63 Loading original documents into the Automatic Document Feedet seeeeeeeeeeeeeeeeeeeeeeess 65 dahila Paea E a St oe oe E A cre es E E coat eres 67 PriritiiG DaSiCAGCUMOM Siti eee yk ad ee es eas eee adda cee Bil Rea Bete eee SoA RISA as Salas ee ieee 67 Printing A documen aiea eee eeeeaae eee e tenet A E A EEA ARAS 67 Printing Web page crciniiesiisiei e e iene cess EE EAEE latins bee vsuadesdubiun ee neh A e badd evens 67 Printing photos or images from a Web page eeeeececeeeeenneeeeeeeneeeeeeteeaeeeeeeeenaeeeeeeeaaeeeeeeesaaeeeeeteaeeeeeseeaaes 68 Printing multiple Copies Of A COCUMEN L200 eee eee eenee eee reisene aaae a AREO E REEI AES 68 Collating COpICS lt cision wane eet teem nel eietet a iene E E A AN 69 Printing the last page first reverse page order 0 02 ceeeeeeeeeeeeeeeeeee eect eeeeaeeeeeaeeeeeeaeeseaeeeseaeeeseeeeesenaeeeneaeeees 69 Printing multiple pages on one sheet N UDp ceececeeeceeeeeeeeeeeeeeeeeaeeeeecaeeeeeaeeeeeaeeeeeaeeseaeeeteaeesseaeeeeteaeeee 69 Printing document files from a memory card or flash drive ooo eee cece eeee eee eeenee eee eeeeaeeeeeeeeaeeeeeseeaeeeeeeeaaes 69 Fausing Oi JODS rrn aaar SE A sadesctcn S acces bd ancsdyastast EAT S A 70 Canceling print JODS ae esere e arae e ae aaa aK aaa e aora aad Eea anae aa ad aaa iE aai 70 Printing specialty GOCUMEMUS icc siiceec castuneeetem toescb aes eaters tnceutendenc
145. eets feed or stick together Try one or more of the following Check paper condition Use only new unwrinkled paper Check paper loading e Load a smaller amount of paper into the printer e Load paper with the print side facing you If you are not sure which side is the printable side see the instructions that came with the paper See Loading paper on page 60 and its related topics for information about e Maximum loading amounts per paper type e Specific loading instructions for supported paper and specialty media Remove each page as it is printed Remove each page as it exits and let it dry completely before stacking 173 Adjust the paper guides Adjust the paper guides e When using media less than 8 5 inches wide e To rest against the edges of the paper or media making sure it does not buckle Printer does not feed paper envelopes or specialty media These are possible solutions Try one or more of the following Check for paper jams Check for and clear any paper jams For more information see Jams and misfeeds troubleshooting on page 172 Check media loading e Verify that the specialty media is loaded correctly For more information see Loading paper on page 60 e Try loading one page envelope or sheet of specialty media at a time Check printer default and pause settings 1 In Windows Vista click gt Control Panel gt Printers under Hardware and Sound In Windows XP click Start
146. einsert the print cartridge and close the cartridge carrier lid 7 Close the scanner unit 8 If the error e Does not reappear the problem has been corrected e Reappears replace the print cartridge with a new one close the cartridge carrier lid and close the scanner unit Left Cartridge Missing Right Cartridge Missing One or both print cartridges are missing or not installed properly For more information see Installing print cartridges on page 130 Notes e You can make a color copy with only the color cartridge installed e You can print a black and white document with only the black cartridge installed e You cannot copy or print when only the photo cartridge is installed e To remove the error message press x Memory Failure These are possible solutions Try one or more of the following Reduce memory use If applicable e Print pending received faxes e Send fewer pages Select the After Dial setting 1 From the desktop double click the Productivity Studio icon From the Welcome Screen click Fax History and Settings Click Adjust speed dial list and other fax settings Click the Dialing and Sending tab From the Sending options area select After Dial from the When to scan document section Click OK N oO fF WO ND Resend the fax No images have been selected You have not selected any of the options on step 1 of the photo proof sheet you printed and scanned 1 Make sure you completely fill in
147. el 83 Transferring all photos from a memory card using the computer eee eeeeeeeeeeeeeeeeeeeeteeeeeeeeaeeeeeeenaaes 83 Transferring selected photos from a memory card using the computer ec ee eeeeeeeeeeneeeeeeeeeneeeeereeeaes 84 Transferring all photos from a CD or flash drive using the computer ccecceeeeeeeeeeneeeteeeeeeeteeeeeeeeetees 84 Transferring selected photos from a CD or flash drive using the computer cccceeeeeeeeeteeeteteeeteeteeeees 85 Transferring photos from a memory Card to a flash CriIVE eee eeeceeeeeenneeeeeeeeeeeeeeeeeeeeeseetaeeeeeeenaaeeeeeeeaaes 85 Changing the Productivity Studio temporary files preferenCes cccccceecceeeneeeeeeeeeeeeaeeeteeeeeeeeeteeeeeeaes 86 Changing the Productivity Studio searched folders preferences cccccssseccessssseeeessesneeeeesseneeeessssaeeees 86 Changing the Productivity Studio library preferences cccccceeeeeeeeeeeeeeeeeeeeneeeeeeaeeeseaeeeceaeeeteaeeeseneeeeeaas 87 Changing the Productivity Studio transfer SettinGS cccceceeeeeceseeeeeeeeeeeeeeeeeaeeeeeaeeeseaaeessaeeeseneeeeseneeeeaas 87 Editing PMOL OS cota ede eona a a nangy cited ignites Beds aa a eae Geer oedema gel Mae ae 87 Cropping a photo icseciciceet cae add eet en nthe ain ecient ee ete 87 Rotating a Pnoton fs eee ei AE he Se eh EA ret haan Cane 87 Changing the Resolution Size Of a photo 0 e ee eececeeceeeeceneeeeeeeeeceeeeeeeaeeesae
148. enaeeee 115 Re eivi g a 1a cet hail orcas teapots tee ae AE EEEE E EEEE AEA ie i ede 116 Receiving a fax manuali ccc cccsieccccveesbannetevs tence aes ban eedeves AEA veceecavevdacedevessdeeecdveveneednvesinecedeeeverdeneveess 116 Setting a fax manual answer COE 0 02 eee eeeeeeceneeeeeeeeeeaeeeeeaeeeeesaeecaaeeeeeeaeeeeaeeeseaaeeseaaeeeseaaeeseaeesseaaeesseaeeeas 116 Using Caller ID from the Control Panel cecececeseeeeeeeeeeeeeeeeeeeeeeeeeeeeeaeeeeeaeeeeeaeeeseaeeeseaeeesceeeseeeeeseaeeseaes 116 Using Caller ID from the SOftWALEC ccececceeeeeeeeneeeeeeeeeeeaee tease eeaaeeeeaaeeeseaeeesaeeeseaeesseaeeesseeeeeeeeeeeaeestaas 117 Receiving a fax automaticaly zicer ie ANa oi AEAEE TEANA S AEAEE EA 117 Receiving a fax with an answering MACHING cceeeeeceeeeeeeeeeeeeeeeeeeeeeeeeeaaeeeeseeaeeeeeeeeaeeeeeseenaeeeeeseenaeeees 117 Receiving a tWO Sided aX ssrin neninn ra a aa a aAa a aa aa aa a aA 118 Forwarding faxe Sina E EEE AE EKEN EE EE tend AEE dese 118 Using the PRONG BOOK 2 svctetscesreete aiaee a eee E EEEE E eae 119 Using the control panel Phone Book cccccceeseeeeeeeceeeeeeeeeaneeeeeeeaaeeeeseaaaeeeesecaeeeeesenaeeeeeseecaeeeeeseeeaeeees 119 Using the computer Phone Book ccececcceeeeeeeeeeeeeenneeeeeeeeaeeeeeeeaaeeeeseeaaaeeeeseeaaeeeeeseeaaeeseseeeaeeeeessenaeeees 120 CUSTOMIZING fax SOMINGS 2 essesi eneee e e E OE EE cates scat EE EE R a 120 Customizing settings using the Fax Setup Utility cece
149. epeatedly until Layout appears Press v Press lt or P repeatedly until Borderless appears Press v O oa A WO N Press Start Color or Start Black or press to return to the Photo Card menu to select the photos you want to print Make sure you use photo paper Borderless printing requires photo paper Small margins are printed when you select the Borderless feature when you are printing on plain paper Make sure the paper size matches the printer setting 1 From the software application click File gt Print 2 Click Properties Preferences Options or Setup 3 Click Paper Setup 4 Check the paper size Print speed is slow These are possible solutions Try one or more of the following Maximize computer processing speed e Close all applications not in use e Minimize the number and size of graphics and images in the document e Remove as many unused fonts as possible from your system Add memory Consider purchasing more RAM Select a lower print quality 1 From the software application click File Print 2 Click Properties Preferences Options or Setup 3 Click Quality Copies 4 From the Quality Speed area select a lower print quality 157 Remove and reinstall the software It is sometimes helpful to remove the existing printer software and reinstall it Partial document or photo prints These are possible causes and solutions Try one or more of the following Check document placement Make sure the do
150. ephone on e A telephone line page 34 Two telephone cords e Send and receive faxes without using a computer The printer Receive both incoming voice messages and Connecting to an answering faxes machine on page 30 A telephone An answering machine Three telephone cords The printer Send faxes using the computer or the Connecting to a computer with a A telephone printer modem on page 33 A computer modem Three telephone cords Connecting to an answering machine Connect an answering machine to the printer to receive both incoming voice messages and faxes Note Setup steps may vary depending on your country or region For more information on connecting the printer to telecommunications equipment see the related topic Using an RJ11 adapter 1 Make sure you have the following e A telephone e An answering machine e Three telephone cords e A telephone wall jack 30 2 Connect one telephone cord into the LINE port of the printer and then plug it into an active telephone wall jack 31 Connecting directly to a telephone wall jack Connect the printer directly to a telephone wall jack to make copies or to send and receive faxes without using a computer 1 Make sure you have a telephone cord and a telephone wall jack 2 Connect one end of the telephone cord into the LINE port 2 of the printer A 3 Connect the other end of the telephone cord into an active telephone wall jack
151. er icon and select Open or nnect From the Network Printer Setup dialog select the ae re i Peer to Peer client option and then click Next This will copy a subset of the printer software from the host computer A printer object will be created in Select the appropriate printer from the list and then the Printers folder of the client click Next Select the software you want to install and then click Next When setup is complete click Finished Repeat this procedure for each network computer you want to access the shared printer Configure network printers Configure To configure a network printer select a printer from the list in the window Click Configure to assign the printer an Internet Protocol IP address Contact your system support person for more information Add printers Specify remote subnets that may have direct network attached printers If the software detects a direct network attached printer you must first highlight the printer in the window and then click Configure to manually assign an IP address to the printer Contact your system support person for more information Note The software does not automatically configure printers found on remote subnets Refresh Click Refresh to have the Configuration Utility automatically search to find and configure newly added printers Types of wireless networks Networks can operate in one of two modes infrastructure or ad hoc Lexmark recommends setting
152. er ports Windows 153 checking network name Windows 151 network printer does not show up in printer selection list during installation Windows 144 photos do not print from memory card across wireless network 177 ping printer Windows 152 ping wireless access point Windows 152 printer cannot connect to wireless network 150 run Wireless Setup Utility Windows 153 wireless network printer does not print 143 wireless printer is no longer working 148 Wireless Setup Utility cannot communicate with printer during installation 151 Wi Fi indicator is not lit 145 Wi Fi indicator light is blinking orange 145 Wi Fi indicator light is orange 147 222 two sided 2 sided paper type error 196 copies making 99 two sided fax receiving 118 two sided printing automatic method 75 manual method 76 understanding 75 U unsupported file types found on memory card 199 unsupported paper size error message 197 unwanted faxes blocking 125 updating printer software 170 USB port 20 enabling 141 using One Click Auto Fix 88 Quick Fixes tab 88 using RJ11 adapter 27 V vertical straight lines are not smooth 162 viewing photos from Productivity Studio 91 photos in the Productivity Studio 91 voice notification turning on or off 46 WwW Web page printing 67 printing only the photos 68 Web site finding 13 white lines appear in graphics or black areas 162 Windows setting up printer 26 wireless network
153. er size To select multiple prints of a photo or to select photo sizes other than 4 x 6 in 10 x 15 cm select the options you want in the table Use the drop down list in the last column to view and select other sizes Click Print Now in the bottom right corner of the screen Creating Photo Greeting Cards N OORA WD DO 10 11 12 13 14 15 From the desktop double click the Productivity Studio icon Click Photo Greeting Cards From the Style tab click to select a style for your greeting card From the Photo tab select and drag a photo into the preview pane on the right side of the screen Click the text area to be able to add text to your photo greeting card When you have finished editing your text click OK If you want to create another photo greeting card using a different style and or photo click Add New Card and repeat step 3 on page 92 through step 6 on page 92 If you want to print your photo greeting card select Print your Photo Greeting Card from the Share tab Select the number of copies from the Copies drop down list Select the copy quality from the Quality drop down list Select the paper size from the Paper Size in Printer drop down list Paper sizes supported Dimensions 210 x 297 millimeters Greeting cards 4 x 8 inches 10 16 x 20 32 centimeters Click Print Now If you want to e mail your photo greeting card click E mail your Photo Greeting Card from the Share tab From the Send Quality a
154. era a AA ssa cagedewlincie etic cheapesiscdeu ATT 161 Printed characters are improperly formed or are not aligned COrrectly eeceeeeeeeeeneeeeeeeeteeeeeeeenneeeeeees 161 Printouts have alternating bands of light and dark print 0 eee eeceeeeeeeeneeeeeeeeeeeeeseeaeeeeeeeeaaeeeeeeeeaaeeees 161 Transparencies or photos contain white lines ce eeeeee cece cence eee eenaeeeeeeeeaaeeeeeeeaaaeeeeseeaeeeeetenaeeeeeeenaaes 162 Vertical straight lines are NOt SMOOTH o oo eee eee e cence ee eeenee eee eeeaaeeeeeeeaaeeeeeeeeaaeeeeeseaeeeeesesaaeeeeeeeseaeeeeeenaaes 162 White lines appear in graphics or Solid black areas eee eeceeeeceee eee eeneeeeeeeeeneeeeeeeeeaeeeeeesseaeeeeeseniaeeeeetenaes 162 Checking the printer Status c cccccccceeeseneeeeneeeeeeeeeaeeeeaeeeeeaeeeeaeeeeaeeescaeeeseaeeescaeeeseeeeseaaeeseeeeseneeeeee 163 Settings are NOt SAVE exc raa a ecgagh royce delta tense Sahin Taki a eve Feat efi ast aeebist biaeuedantweusabls 163 Checking printer readiness ea a a a a r Eaa Ra daly Aa E A e E EADE KREAN nen tates 164 Checking the Spool Settings for banner printing ccceeeeeeeeeeeeneeeeeneeeeeaeeeeeeeeseaeeeseaeeeseeeeeeaeeeeeeeeee 164 Resolving font problems mersoanaiearaei ea aa aa AE AE ea ENA E a aS 164 Printer is busy printing another job sssssssssssrrssssrennererrnnererrnnenttnanannnnannentnannanentnnnnnnnanannenanannnenannenenan nene 165 Ready or Busy Printing is listed as the Status 2000 0
155. erstanding the Copy Mens sists cde yeeets nie Staaten See iaas Senet eee eae pee eee ie ee eeednedeas 98 Copying on both sides of the paper using the scanner QlASS c ecceeeeeseeeeeeeeeneeeeeeeeeeeeeeeteneeees 99 Copying on both sides of the paper using the Automatic Document Feeder ADF 0 000 99 COPTIC PO OUOS rae SPEEA E Fae asses saatte Saline das EEE AA uide ted tue dean S 100 Copying a photo USING the COMPUNEM ss sccceecnsvedscecentnees ngenbeecedducenduididedzenundd cazeasepueciudeseattecdauteutveecvects 101 PACHUSTIMG COPY GUI ee sie eed eee nde ede hae deat da esas ceed due tee ca Sees deat dese naasesaeaec ben venteets 101 Making borderless copies using the Control Panell cc ceceeceeeceeeeeeeeeeeeeeeeeeeeeeeeeteeeaeaaaaaaaaaaaeeees 102 Making a copy lighter or Carker cece ceeeeeeeneeeeeee centr eeeeenseeeeeeeeeee eee eeeeesasaasaeeeeeeeeeeeeeeesnensesaseees 102 Collating copies using the Control Panel cccecceeeeeee eet eeeeeeeeee eee eeeeeeeeeeeeeeaeeeeeeeeeeeeeneeneeeeeeeenaes 103 Repeating an image ON one Page cecccccceeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeseaaaaaaaeeaeeseeeeeeeeeseeeeseseneeeeaaeees 103 Enlarging or reducing an IMAGES seitiscs ibe eee eeeshtentdeceliiel eedndeclenie cetacean ehh akin Genhincnneentiiteede 104 Modifying the C py SONINGS mereerin iseinean ae eile aap a a E E tend old ER 104 Sannin er Pee trier et eee ans aa Bone e aaa E ef aes aana E E eE Boe AE aaae
156. es oann L e What information do I need and where do find it This printer may contain an internal wireless print server which allows the printer to be used on a wireless network You need the following settings from your existing wireless network e The network name also known as the SSID e The wireless mode the type of wireless network you are using either infrastructure or ad hoc e The type of security used on the network WEP WPA or WPA2 e Any applicable security keys or passwords used with the network security encryption type CCEC 4 2 Note You must know this information in order to properly set up the printer for use on the wireless network To obtain these settings see the documentation that came with your wireless router or consult the person who set up your wireless network Finding the MAC address Most network equipment has a unique hardware identification number to distinguish it from other devices on the network This is called the Media Access Control MAC address If your printer has a factory installed internal wireless print server the MAC address is a series of letters and numbers located on the back of your printer 51 If you purchased the internal wireless print server separately the MAC address appears on an adhesive label that came with the wireless print server Attach the adhesive label to your printer so you will be able to find the MAC address when you need it UAA XX XX XX XX XX XX
157. ets of paper folded together The printed bundles are stacked one on top of the other keeping the correct page order The stacked bundles can be bound to make a booklet When printing with a heavier paper stock select a smaller number of Printed sheets per bundle 7 Click OK to close any printer software dialog boxes that are open 8 Print the document Assembling a booklet 1 Flip the printed stack of papers over in the paper exit tray 2 Take the first bundle from the stack fold it in half and then set it aside with the front page down 3 Take the next bundle from the stack fold it in half and then stack it with the front page down on top of the first bundle 4 Stack the rest of the bundles with the front page down one on top of the other until the booklet is complete 5 Bind the bundles together to complete the booklet ss Printing on custom size paper 1 Load up to 100 sheets of custom size paper 2 With a document open click File Print 3 From the Quality Copies tab select a Quality Speed setting 4 Click the Paper Setup tab 5 From the Paper Size section select Paper and then select Custom Size 73 6 Select the measurement units to use 7 Use the sliders or type the size of the paper loaded into the printer 8 Click OK to close any printer software dialogs that are open 9 Print the document Note Do not force paper into the printer Printing iron on transfers 1 Load up to 10 iron on transfers 2 With an im
158. euk mahal eek emai Ramiele tate 71 Choosing compatible specialty paper types cccceceeeeeeeeeeeeeeeeeeeaeeeeeaeeeeeaeeescneeeseaeeescaaeeseeeeeeeeetenaeeseaas 71 Printing envelopes inar i hen et aE ce at tet neeed tne ee adsl ed EEE A Ea ea 71 Printing greeting cards index cards photo cards and pOstcards ceccceeeeseeeeeeseeneeeeeeeeneeeeeesennaeeeeeeeaaes 71 Printing a document as POSTEM sisce seeceust ceaeceecetonesantes ASEA ERRE de qeucs stated NENE RRIAT TTAR ERO ESTEER EAA 72 Prininganimage as a POSTON ic ees ccvess ias adie as Ra E AT S 72 Prininga booklet receriao e ei a E AAE AETERNA EAEE AES AENA RANSE AEETIS DERART 73 Assembling a DOOKIO Errai eisai Su aes SAA Aa adie eh ee aes 73 Printing ON CUStOM SIZE PAPEL cirariaie estoit KEA A AANE E EAA EENAA RANEA AS AEAEE KEANE E aE ANE TAE EA 73 Printing iFOM OMFANSTOMS fers tess Peverte aca teeta a a E R E A A A E neil 74 Printing trans PArenCles nerea e S Aan EA Tai E EEES AREE IERES te 74 Priming a banner secs eects oeaesp ciinii venctevesvabdesveseseceueusbencbeveevaneee cde KAEKA NTER A SEKAN EE KENAA RENEE AAA AETA NEREA EEEE 74 Printing on both sides of the paper duplexing ssssessssnrsssssrnrerenresserrrrterennrssertrnnrnrnntnsserrnnnnennne 75 Understanding the two sided printing duplexing function s essseeeseeseissrrserrreriissirrsrinserrtsrinnsrrnserenns 75 Printing on both sides of the paper duplexing automatically cccececc
159. ewspaper see Removing wavy patterns from scanned photos magazines or newspapers on page 90 Check quality of original document If the quality of the original document is not satisfactory try using a clearer version of the document or image Check document placement Make sure the document or photo is loaded facedown on the scanner glass in the upper left corner Partial document or photo scans These are possible solutions Try one or more of the following Check document placement Make sure the document or photo is loaded facedown on the scanner glass in the lower right corner Check paper size Make sure the paper size being used matches the size you selected Check Original Size setting Make sure the Original Size setting is Automatic or the size of the original document you are scanning Cannot scan to a computer over a network See Scanning to a computer over a network on page 109 182 Fax troubleshooting Cannot send or receive a fax These are possible solutions Try one of the following Check messages If an error message is displayed follow the instructions on the display Check power If the light is not on see Power button is not lit on page 138 Check cable connections Make sure cable connections for the following hardware are secure if applicable e Power supply e Telephone e Handset e Answering machine Check the telephone wall jack 1 Plug a telephone into the wall jack 2
160. exmark Click View User s Guide including Setup 6500 Series folder Troubleshooting 2 Double click the printer Help icon Click Yes An icon of the User s Guide appears on your desktop and the User s Guide Comprehensive Version appears on the screen You can also find this document on the Lexmark Web site at www lexmark com Lexmark Solution Center Description Where to find The Lexmark Solution Center software is included on To access the Lexmark Solution Center your CD It installs with the other software if your 1 Do one of the following rinter connects to a computer p p e In Windows Vista click e In Windows XP and earlier click Start 2 Click Start gt Programs or All Programs gt Lexmark 6500 Series 3 Select Lexmark Solution Center 14 Customer support Description Where to find North America Where to find rest of world Telephone support Call us at Telephone numbers and support hours vary e US 1 800 332 4120 by country or region Monday Friday 8 00 AM 11 00 PM ET Visit our Web site at www lexmark com Saturday Noon 6 00 PM ET Select a country or region and then select the Customer Support link Canada 1 800 539 6275 English Monday Friday 8 00 AM 11 00 PM ET Saturday Noon 6 00 PM ET French Monday Friday 9 00 AM 7 00 PM ET Mexico 01 800 253 9627 Monday Friday 8 00 AM 8 00 PM ET Note Support numbers and times may change without notice For
161. f a photo or to select photo sizes other than 4 x 6 in 10 x 15 cm select the options you want in the table Use the drop down list in the last column to view and select other sizes Click Copy Now in the bottom right corner of the screen Adjusting copy quality Quality specifies the resolution used for the copy job Resolution involves a dots per inch dpi count the higher the dpi count the higher the resolution and copy quality 1 N O a A O N Load paper Load an original document facedown on the scanner glass If necessary press Copy Mode Press Press or gt repeatedly until Quality appears Press vV Press or gt repeatedly until the quality you want appears 101 8 Press vV 9 Press Start Color or Start Black Making borderless copies using the control panel 1 Load photo paper with the glossy or printable side facing you If you are not sure which side is the printable side see the instructions that came with the paper 2 Place a photo facedown on the scanner glass in the lower right corner For more information see Loading original documents on the scanner glass on page 63 From the control panel press Copy Mode Press Press or gt repeatedly until Resize appears Press v Press lt or P repeatedly until Borderless appears Press v i Press or gt repeatedly until Paper Setup appears O O N O A A OW Press vV h l h Press lt or gt repeatedly until
162. f you have more than one printer and use Windows you must select your wireless network printer 1 Do one of the following e In Windows Vista click gt Control Panel gt Printers e In Windows XP and earlier click Start Settings gt Printers and Faxes 2 From the list shown select the printer on your wireless network Note To select the printer right click the printer and then select Set as Default Printer 3 Insert the memory card in the printer 177 From the control panel press v Press W to choose Select Computer Press v From the list shown select the computer on your wireless network on O Oo A Follow the prompts on the computer screen For more information see the Working with photos chapter in the User s Guide Comprehensive Version Check memory card placement Make sure you inserted the memory card into the correct slot Check memory card type Make sure that the type of memory card you are using can be used in the printer Check to see if the memory card is damaged Check to see that there is no obvious damage to the memory card Remove memory cards properly from the printer to avoid corruption of data Check to see if the memory card contains photos Insert a memory card that contains photos The printer reads photos that are in the JPEG format For more information see the documentation that came with your camera Check to see if your printer or the computer is turned on Mak
163. fF WD N Click OK The thumbnail is updated 90 Printing photos Printing photos from a CD or removable storage device using the computer 1 O AN OO oO FP OQ 10 11 Load photo paper with the glossy or printable side facing you If you are not sure which side is the printable side see the instructions that came with the paper Insert a CD or any removable storage device such as a flash drive memory card or digital camera into the computer a lf you are using Windows XP or Windows Vista a What do you want Windows to do screen appears Click Transfer Photos to your computer using the Lexmark Imaging Studio b If you are using Windows 2000 1 From the desktop double click the Productivity Studio icon 2 Click Transfer Photos Click Select photos to print To print all photos click Print To print selected photos click Deselect All and select only the photo s you want to print Click Print From the Quality drop down list select a print quality From the Paper Size in the Printer drop down list select the paper size To select multiple prints of a photo or to select photo sizes other than 4 x 6 in 10 x 15 cm select the options you want in the table Use the drop down list in the last column to view and select other sizes Note If you want to edit your photo s before printing click Edit Photo above the Print Preview pane Select One Click Auto Fix Automatic Red Eye Reduction or Automatic Brightnes
164. figuration screen that appears for the wireless IP address of the computer o Note Your computer may have an IP address for a wired network a wireless network or both 5 If your computer does not have an IP address see the documentation that came with your wireless access point wireless router to learn how to connect your computer to the wireless network b The printer may need to be reconfigured for new wireless network settings For more information see Run the Wireless Setup Utility Run the Wireless Setup Utility Windows users only 1 Click Start gt Programs or All Programs gt Lexmark 6500 Series 2 Click Wireless Setup Utility Note You may be prompted to connect the printer to the computer again using the installation cable as part of the setup process 3 Follow the instructions on the computer screen Check printer ports Windows users only Make sure the correct printer port is selected 1 2 3 4 Click Start gt Control Panel gt Printers Right click Lexmark XXXX where XXXX is the model series number of your printer Click Properties gt Ports Verify that XXXX_Series_nnnnnn_P1 is selected where XXXX is the model series number of your printer and nnnnnn is the last six numbers of the MAC address of your printer Note The MAC address is located at the back of the printer beside the serial number If USB is selected instead a Select the port name from step 4 b Click Apply c Close
165. file types For more information on supported file types see the User s Guide on the CD that came with your printer Paper Jam The printer has a paper jam and you must clear the paper path Note To avoid paper jams do not force paper into the printer Multiple All in Ones found Multiple Lexmark printers attached either locally or over a network have been detected on your computer You can choose which printer you want to use 1 Select the printer from the list 2 Click OK 199 Notices Product information Product name Lexmark 6500 Series Machine type 4429 Model s 021 W12 W1E Edition notice May 2007 The following paragraph does not apply to any country where such provisions are inconsistent with local law LEXMARK INTERNATIONAL INC PROVIDES THIS PUBLICATION AS IS WITHOUT WARRANTY OF ANY KIND EITHER EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE Some states do not allow disclaimer of express or implied warranties in certain transactions therefore this statement may not apply to you This publication could include technical inaccuracies or typographical errors Changes are periodically made to the information herein these changes will be incorporated in later editions Improvements or changes in the products or the programs described may be made at any time References in this publication to products programs or
166. for Windows or the Run the Wireless Setup Assistant for Mac Resetting an internal wireless print server to factory default settings You may need to select a different wireless network during the installation process 1 Press Settings Press lt or gt repeatedly until Network Setup appears Press v Press lt or gt repeatedly until Wireless Setup appears 2 3 4 5 Press v 6 Press lt or P repeatedly until Reset Network Adapter to Factory Default appears 7 Press v The following message appears This will reset all wireless network settings Are you sure Press lt or P repeatedly until yes appears 9 Press V Clearing wireless settings appears Notes e It may take 30 60 seconds for the settings to be cleared e The Wi Fi indicator light will turn to orange 149 Printer cannot connect to the wireless network These are possible solutions Try one or more of the following Make sure your computer is connected to your wireless access point wireless router e See whether you have access to the Internet by opening your Web browser and accessing any site e f there are other computers or resources on your wireless network check to see if you can access them from your computer Move the computer and or printer closer to the wireless router Although the possible distance between devices in 802 11b or 802 11g networks is 300 feet the effective range for optimal performance is generally 100 150
167. g a fax automatically From the desktop double click the Productivity Studio icon From Settings area of the Welcome Screen click Fax History and Settings From the I Want To menu click Adjust speed dial list and other fax settings Click the Ringing and Answering tab From the Automatically answer incoming calls as a fax area select On from the Auto Answer drop down list oa A OO N s To turn the Auto Answer feature on and off at scheduled times select the settings you want from the drop down lists The Auto Answer light on the control panel comes on when the Auto Answer feature is enabled To set the number of telephone rings before the printer automatically receives faxes select a setting from the Pick up on the drop down list in the Answering on your phone line type area 9 Click OK to save the settings Receiving a fax with an answering machine Note You must set up the equipment as shown in the related topic Connecting to an answering machine on page 30 117 To receive a fax with an answering machine connected to the printer 1 Make sure that the Auto Answer light is on 2 Make sure you have set the number of times the telephone rings before receiving a fax automatically For more information see Setting the number of rings before receiving a fax automatically on page 128 When a telephone ring is detected the answering machine picks up the call e lf the printer detects a fax i
168. g settings 120 Dialing and Sending tab 122 Fax Printing Reports tab 122 Ringing and Answering tab 122 Speed Dial tab 122 using 120 Fax Solutions Software using 126 fax troubleshooting Caller ID not displayed 188 can receive but not send fax 185 can send but not receive fax 185 cannot send or receive fax 183 printer receives blank fax 187 received fax has poor print quality 187 faxing adding fax groups to Speed Dial 128 adding numbers to Speed Dial 128 Auto Answer 124 blocking unwanted faxes 125 changing settings 123 choosing a fax connection 30 cover page creating using Productivity Studio 125 customizing settings 123 entering a fax number 113 sending a broadcast fax ata scheduled time 115 sending a broadcast fax immediately 114 sending while behind a PBX 36 setting Auto Answer to on 124 setting number of rings before automatic answering 128 setting up dialing prefix 127 using a calling card number 113 using digital telephone service 36 using DSL 36 using ISDN 36 using the control panel 114 using the software 113 while listening to call 115 FCC notices 201 204 file not supported 196 files attaching to e mail message 111 finding information 13 publications 13 Web site 13 flash drive inserting 79 printing files from 69 printing photos using the computer 91 printing photos using the proof sheet 93 transferring all photos using computer 84 transferring selected photos using the computer 85 fonts resolv
169. gs 110 e From the Color Depth area select the color depth from the drop down list e From the Scan Resolution Dots per inch area select the resolution value from the drop down list e Click Auto crop the scanned item to use the slider to select your cropped value e Click Select area to be scanned to select the value from the drop down list e Click Convert images to text with OCR to convert images to text 4 Click OK Adding a file to an e mail message From the desktop double click the Productivity Studio icon Under Document Management click Work with Documents and Photos Click Add and select Add File On My Computer Open the folder where the file is stored The thumbnail is displayed in the list of files to be sent Click Open to select a file From Work with Documents and Photos select the file that you want to add N oO FP WO DN a Click E mail to create an e mail message with your scanned image s attached Adding a new scanned image to an e mail message 1 From the desktop double click the Productivity Studio icon 2 Place the image facedown on the scanner glass and close the top cover 3 Click E mail 4 Click Start The image is scanned 5 From the Send Quality and Speed area of the screen select the image size 6 Click Create E mail to create an e mail message with your scanned image s attached Scanning documents or images for e mailing You can e mail attached scanned images using your default e ma
170. gt repeatedly until Resize appears Press vV Press or gt repeatedly until the setting you want appears Notes e f you select Custom Resize press and hold or P until the size you want appears and press v e f you select Borderless the printer will reduce or enlarge the document or photo as necessary to print a borderless copy on the paper size you have selected For best results with this resize setting use photo paper and set the paper type selection to Automatic or Photo Press Start Color or Start Black Modifying the Copy settings a A O N s With your scanned image open on the Copy screen click the Settings tab From the Copies box select the number of copies you want From the Quality drop down list select a copy quality From the Paper Size in Printer drop down list select the paper size Select the print size by clicking the appropriate thumbnail in the Print Size area of the screen or use the drop down list When you have finished making changes to the copy settings click Copy Now from the right pane of the screen The photo will be copied 104 Scanning Scanning a document 1 Make sure the printer is connected to a computer and both the printer and the computer are on 2 Load an original document facedown on the scanner glass 3 From the control panel press Scan Mode 4 If your printer is connected to more than one computer a Press or P repeatedly until the computer to whi
171. h computers over peer to peer network These are possible solutions Try one or more of the following Check the status of the host computer and printer Make sure e The host computer is on and is directly connected to the printer e The host computer can print to the printer e The printer is shown as Shared in the Printers and Faxes folder Windows XP and Windows 2000 or Printers folder Windows Vista on the host computer Check the printer status Windows Vista users 1 Click e default Start menu gt Settings gt Printers e Classic Start menu gt Control Panel gt Printers 2 Right click the Lexmark 6500 Series icon 3 Click Sharing 4 Click Change Sharing Options and confirm the Windows prompt 5 Select Share this printer and then give the printer a distinctive name 6 Click OK Windows XP users 1 Click Start gt Settings gt Printers and Faxes 2 Right click the Lexmark 6500 Series icon 3 Click Sharing 168 4 Select Share this printer and then give the printer a distinctive name 5 Click OK Windows 2000 users 1 Click Start gt Settings gt Printers 2 Right click the Lexmark 6500 Series icon 3 Click Sharing 4 Select Shared as and then give the printer a distinctive name 5 Click OK Try to locate the printer from the remote computer If the printer is shown as Shared on the host computer but you still cannot print try to locate the printer from the remote computer Windows 20
172. he lt USB symbol Restart computer Turn off and then restart your computer Scanning takes too long or freezes the computer These are possible solutions Try one or more of the following Close other software Close all programs not being used Change the scanning resolution to a lower value Load an original document facedown on the scanner glass From the desktop double click the Productivity Studio icon From the Welcome Screen click Scan Click Custom Settings From the Scan Resolution drop down list select a lower scan resolution O a A OO N a Click Start 181 Poor scanned image quality These are possible solutions Try one or more of the following Check messages If an error message is displayed see Error messages on the printer display on page 191 Clean the scanner glass If the scanner glass is dirty gently wipe it with a clean lint free cloth dampened with water Adjust the quality of the scan Load an original document facedown on the scanner glass From the desktop double click the Productivity Studio icon From the left pane of the Welcome screen click Scan Click Custom Settings Select a higher scan resolution O a A OO N s Click Start Review steps to improve print quality See Improving print quality on page 154 Are you scanning from photo or glossy paper a magazine or a newspaper If you are copying or scanning from photo or glossy paper a magazine or a n
173. he computer The USB port is marked with the gt USB symbol 3 Firmly plug the square end of the installation cable into the USB port on the back of the printer Contact network support Contact your system support person to make sure the printer is connected to a working network connection Check power Make sure the printer is connected to a power source and is turned on For more information see Power button is not lit on page 138 171 Cannot print documents from a flash drive Check the type of files contained on the flash drive The printer recognizes e Files that have extensions DOC XLS PPT PDF RTF DOCX XLSX PPTX WPS and WPD e Photos Note If the flash drive contains only files with extensions DOC XLS PPT PDF RTF DOCX XLSX PPTX WPS or WPD the File Print menu appears on the display If any photos are on the flash drive the message Which would you like to print appears Press dor gt repeatedly until Documents appears When Documents has appeared press V and then press lt or P to view the files contained on the flash drive Check network connections and power Make sure the printer is connected to your computer through a USB cable and both the printer and the computer are turned on Also make sure the computer contains the applications that support the desired file formats Resetting the printer to factory default settings You can reset your printer to
174. his equipment complies with Part 68 of the FCC rules and the requirements adopted by the Administrative Council for Terminal Attachments ACTA On the back of this equipment is a label that contains among other information a product identifier in the format US AAAEQ TXXXX If requested this number must be provided to your telephone company This equipment uses the RJ 11C Universal Service Order Code USOC jack A plug and jack used to connect this equipment to the premises wiring and telephone network must comply with the applicable FCC Part 68 rules and requirements adopted by the ACTA A compliant telephone cord and modular plug is provided with this product It is designed to be connected to a compatible modular jack that is also compliant See your setup documentation for more information 204 The Ringer Equivalence Number REN is used to determine the number of devices that may be connected to a telephone line Excessive RENS on a telephone line may result in the devices not ringing in response to an incoming call In most but not all areas the sum of RENs should not exceed five 5 0 To be certain of the number of devices that may be connected to a line as determined by the total RENs contact your local telephone company For products approved after July 23 2001 the REN for this product is part of the product identifier that has the format US AAAEQ TXXXxX The digits represented by are the REN without a decimal point for example
175. icates that the printer is connected to a wireless network Memory card slots Insert a memory card PictBridge port Connect a PictBridge enabled digital camera or a flash drive to the printer Control panel Operate the printer For more information see Using the control panel on page 36 10 Paper ext ray Hole paper as it exits aa Automatic Document Feeder ADF paper guide Keep paper straight when feeding into the ADF Automatic Document Feeder ADF Scan copy or fax multiple page letter legal and A4 size documents 18 Use the Fea Scanner glass Copy or remove an item 14 Top cover Access the scanner glass Use the EO ru Print cartridge carrier Install replace or remove a print cartridge Power supply with port Plug the power cord into the power supply at the back of the printer and then into the wall outlet Duplex cover e Print on both sides of a sheet of paper e Remove paper jams Lexmark N2050 internal wireless print server Connect the printer to a wireless network Note The internal wireless print server may not come installed on all printers To purchase the Lexmark N2050 see Ordering paper and other supplies on page 136 LINE port Connect the printer to an active telephone line to send and receive faxes The printer must be connected to this telephone line to receive incoming fax calls Note Do not connect additional devices to the LINE port and
176. ication To receive a more specific error message see Bidirectional communication is not established on page 170 To find the problem without establishing bidirectional communication see Checking printer readiness on page 164 Ink Low A print cartridge is almost out of ink Install a new cartridge For more information see Installing print cartridges on page 130 To order a new cartridge see Ordering paper and other supplies on page 136 Out of Memory The printer software cannot obtain enough memory to print Try the following e Before sending a document to print close any other open programs The printer may print a blank page when too many programs are open on the computer e Follow the instructions on the error screen These instructions reduce the amount of memory needed to print Out of Paper 1 Load paper 2 Press V to continue printing Note Do not force paper into the printer Fixing a printing failure Follow the instructions on the computer screen If the printer still does not print 1 Do one of the following e In Windows Vista click e In Windows XP and earlier click Start 198 2 Click Start gt Programs or All Programs gt Lexmark 6500 Series 3 Click Solution Center and then click the Contact Information tab Unsupported file types found on memory card The memory card inserted in the printer contains unsupported file types Insert a memory card with supported
177. ick the photo or image Click Edit Make your selections Follow the instructions on the screen When you are finished making changes click Done 6 Select the size you want the blank paper size in the printer and the number of copies a fF ON 7 Click Print Now Printing multiple copies of a document 1 With a document open click File gt Print or Printer Setup 2 From the Print Setup dialog box click Properties Preferences Options or Setup 3 In the Copies section of the Quality Copies tab enter the number of copies you want to print Note If you print multiple copies of a multiple page document and want them collated click Collate Copies 4 Click OK to close any printer software dialog boxes that are open 5 Print the document 68 Collating copies If you print multiple copies of a document you can choose to print each copy as a set collated or to print the copies as groups of pages not collated Collated Not collated 1 1 e 2105 122135 1 With a document open click File gt Print 2 Click Properties Preferences Options or Setup 3 Click the Quality Copies tab 4 From the Multiple Copies section click Collate Copies 5 Click OK to close any printer software dialog boxes that are open 6 Print the document Notes e This option is available only when you are printing multiple copies e If printing photos to prevent smudging remove each photo as it exits the printer and let it dry before stacking
178. id not make any changes in the Resize menu Press Start Color or Start Black Note If you are using the scanner glass a message appears prompting you for additional pages Press v to continue copying more pages After the last page press dor gt repeatedly until No appears Press v Repeating an image on one page You can print the same image multiple times on one sheet of paper This option is helpful in creating labels decals flyers and handouts 1 Load paper Note If you are copying photos use photo or heavyweight matte paper with the glossy or printable side facing you If you are not sure which side is the printable side see the instructions that came with the paper 2 Load an original document facedown on the scanner glass From the control panel press Copy Mode Press B 103 5 6 7 8 Press or gt repeatedly until Repeat Image appears Press v Press or gt repeatedly until the number of images you want to print on one page appears Press Start Color or Start Black Enlarging or reducing an image 1 Nn O oO FF W KN 8 Load paper Note If you are copying photos use photo or heavyweight matte paper with the glossy or printable side facing you If you are not sure which side is the printable side see the instructions that came with the paper Load an original document or photo facedown on the scanner glass From the control panel press Copy Mode Press Ey Press or
179. idge nozzles Checking the printer status Windows Vista users only 1 Click Control Panel gt Printer 2 Make sure e The printer icon does not say Paused If the printer is paused right click the icon and then click Resume Printing e The printer icon says Ready If it says Offline right click the icon and then click Use Printer Online e The printer icon has a check mark indicating that the printer is set as the default printer If it is not right click the icon and then click Set as Default Windows XP users only 1 Click Start gt Settings gt Printers and Faxes 2 Make sure e The printer icon does not say Paused If the printer is paused right click the icon and then click Resume Printing e The printer icon says Ready If it says Offline right click the icon and then click Use Printer Online e The printer icon has a check mark indicating that the printer is set as the default printer If it is not right click the icon and then click Set as Default Windows 2000 users only 1 Click Start gt Settings gt Printers 2 Right click the Lexmark 6500 Series icon 3 Make sure e Set as Default Printer is selected e Pause Printing is not selected e Use Printer Offline is not selected Settings are not saved These are possible solutions Try one or more of the following Change time out settings If you press v to select a setting an appears next to the selected setting The printer reverts to the defau
180. ike a password All devices on the same network share the same security key Note Make sure you copy down the security key exactly including any capital letters and store it in a safe place for future reference The security key must follow the following criteria WEP key e Exactly 10 or 26 hexadecimal characters Hexadecimal characters are A F and 0 9 e Exactly 5 or 13 ASCII characters ASCII characters are letters numbers and symbols found on a keyboard WPA PSK or WPA2 PSK key e Up to 64 hexadecimal characters Hexadecimal characters are A F and 0 9 e Between 8 and 64 ASCII characters ASCII characters are letters numbers and symbols found on a keyboard 142 Printer is configured correctly but cannot be found on the network Make sure e The printer has power and the light is on e The printer is within range of the wireless network e The printer is located away from other electronic devices that may interfere with the wireless signal e Your wireless network is using a unique network name SSID If not it is possible that the printer print server is communicating over a different nearby network that uses the same network name e The printer has a valid IP address on the network Wireless network printer does not print These are possible solutions Try one or more of the following Check power Make sure the light is on Check cable e Make sure the power cable is connected to the printer and to the electrica
181. il application 1 Load an original document facedown on the scanner glass 111 From the desktop double click the Productivity Studio icon Click E mail Select from the Photo Several Photos or Document options Click Start If you are scanning a photo select the Photo Size from the Send Quality and Speed area N Oo oO FF WO DN Click Create E mail to have your images attached to an e mail message Changing the Productivity Studio e mail screen preferences 1 From the desktop double click the Productivity Studio icon 2 From the Tools menu click Preferences 3 Click E mail Screen Click Remember my last selection to use the photo size you selected in your most recent e mail message e Click Original Size Good for Printing to send photo attachments at their original size e Click Reduced to 1024 x 768 Good for Full screen Viewing to send photo attachments at 1024 x 768 pixels e Click Reduced to 640 x 480 Good for Quick Viewing to send photo attachments at 640 x 480 pixels 4 Click OK 112 Faxing A CAUTION Do not use the fax feature during a lightning storm Do not set up this product or make any electrical or cabling connections such as the power supply cord or telephone during a lightning storm Sending a fax Entering a fax number 1 From the control panel press Fax Mode 2 Enter a fax number using The text box Enter a fax number using the keypad Notes e You can inc
182. ing an internal wireless print server to factory default settingS eessereseserirsesrrrrreerrrresererresee 149 Printer cannot connect to the wireless NEtWOKK cceeeeeeeeeeeeeneeeeeeeeneeeeeeeeaaeeeeeteaeeeeesetaeeeeesenaaeeeeeetaa 150 Wireless Setup Utility cannot communicate with the printer during installation Windows users ONY ieta aia beens ten a e a aa ee ee die Ree ed ede eed 151 Checking your network name Windows users ONY ccceceeeeeeeeeeeeeeeeeeeeeeeeaeeeteaeeeeeaeeeteneeetenaeetenaeeeeee 151 Ping the access POI aeii a E cee panevencen caged cer tadaeeis te T TEE ts 152 Ping the printers cer teceteed tha cl th a a os iapeungvench reales E lel Urata a elected te Seach aeadee deities 152 Run the Wireless Setup Utility Windows users OMy cccceceeeeeeeeeeeeeceeeeeeenaeeeeaeeseaeeeseaaeeseaeeeeenaeeeeeaees 153 Check printer ports Windows users OMIy ccceeeeeeeeeeeeeeeeeeeeeeeeeaeeeceaeeeeaeeeeeaeeeseaeeeseaaeeseeeeseeeeeneaeeee 153 PiU LFOUBLES MOOG zac sessed decades dc scar sad ves cer acu teadssa canstengek cosautaae cod seacan eves eetacndiagasenaaaeets 154 Partial 4 x 6 in 10 x 15 cm photo prints when using a PictBridge enabled digital camera 154 Improving print Quality arsa bee aiee e aaee iaia EAE EAEE ATE EAE E TE aa DE Rar aa CEEA 154 Poor text and graphic Quallity seei rir erara a AR e aada Ea Eia RAEE aaia i ANARA EARN Aia APTN A a 155 Poor quality at the edges of th
183. ing cards Note You can select to print the two sided pages so they turn like the pages of a magazine Side Flip or like the pages of a legal pad Top Flip Side Flip is the factory default setting For more information see Printing on both sides of the paper duplexing automatically on page 75 and Printing on both sides of the paper duplexing manually on page 76 Printing on both sides of the paper duplexing automatically The printer has a built in duplex unit that lets you print on both sides of the paper automatically 75 Note Automatic two sided printing duplexing works only with plain paper in letter and A4 sizes If you want to print two sided documents on another type or size of paper use the manual duplexing method on O aA fF WO N Press BS With a document open click File gt Print Click Properties Preferences Options or Setup Click the Print Layout tab From the Duplexing area select Use Printer Settings from the drop down box Make sure the B light is on Click OK to close any printer software dialogs that are open Press Note To return to single sided printing make sure the BS light is not on Printing on both sides of the paper duplexing manually If you want to print a two sided duplex document on a size or type of paper other than plain letter or A4 size paper you must use the manual duplex method This method involves printing the odd numbered pages then fl
184. ing problems 164 forwarding a fax 118 G gamma value changing 89 general printing problem error 198 getting a document to print 168 glossy paper loading 60 glossy photo paper or transparencies stick together 160 greeting cards loading 62 printing 71 Group Dial setting up 128 using 113 using the Phone Book 119 H heavyweight matte paper loading 60 How To button 45 l image changing gamma value 89 images e mailing 111 incorrect language appears on display 137 index cards loading 62 printing 71 information finding 13 ink levels seem incorrect 158 ink levels seem to go down quickly 159 ink low error 198 inserting flash drives 79 memory cards 78 PictBridge enabled digital camera 95 installing network printer 54 print cartridges 130 printer on a network 55 printer software 43 141 software and sharing printer on network 55 internal wireless print server installing 47 IP address assigning 54 iron on transfers loading 62 iron on transfers printing 74 J jams and misfeeds troubleshooting banner paper jams 174 paper jam in the automatic document feeder ADF 175 paper jam in the duplex unit 175 paper jam in the paper support 173 paper jam in the printer 173 paper or specialty media misfeeds 173 printer does not feed paper envelopes or specialty media 174 junk faxes blocking 125 L labels loading 61 language changing 137 last page first 69 left cartridge error 193 left cartridge incorrec
185. installation If you are using a color cartridge make sure it is properly installed in the right carrier If you are using a black or photo cartridge make sure it is properly installed in the left carrier Check the USB connection 1 Check that the USB cable is connected to the computer The USB port on the back of the computer is marked by the lt gt USB symbol Plug the long flat end of the USB cable into this port 2 Make sure that the smaller more square end of the USB cable is plugged into the back of the printer 3 Check that the USB cable is not damaged and that the light is on Close other open files before printing Before sending a file to print close all other open files in the program you are using The printer prints a blank page when too many files are open in the same program Characters on printout are missing or unexpected These are possible solutions Try one or more of the following Make sure the fonts are applied correctly in the program Most programs do not print a stretched or resized font Make sure the TrueType font is available on the computer The font you are trying to print may not be available in the program font selection box Not all fonts are designed to be printed make sure the font is a TrueType font See the program documentation for more information Make sure the document was formatted or created for the printer Windows may substitute different fonts Line and page breaks may change with
186. int quality on page 154 Adjust the brightness of the copy 1 Load the document facedown on the scanner glass 2 From the control panel press Copy Mode 3 Press Lighter Darker 4 Press 4 or gt repeatedly to lighten or darken the copy 5 Press Start Color or Start Black Check quality of original document If the quality of the original document is not satisfactory try using a clearer version of the document or image Are you scanning from photo or glossy paper a magazine or a newspaper If you are copying or scanning from photo or glossy paper a magazine or a newspaper see Scanning clear images from magazines or newspapers on page 110 Check document placement Make sure the document or photo is loaded facedown on the scanner glass in the lower right corner 179 Partial document or photo copies These are possible solutions Try one or more of the following Check document placement Make sure the document or photo is loaded facedown on the scanner glass in the lower right corner Check paper size Make sure the paper size being used matches the size you selected Check Original Size setting Make sure that the Original Size setting is Automatic or the size of the original document that you are copying Copied item does not match the original item Is the original document loaded correctly on the scanner glass e Make sure the original document is placed in the lower right corner of the scanner glass e Pla
187. ipping and reloading the stack of paper to print the even numbered pages on the other side of the sheets 1 N O OF FF ODN With a document open click File gt Print Click Properties Preferences Options or Setup Click the Print Layout tab From the Duplexing area select Manual from the drop down box Select the Print manual duplex instructions check box Press The printer prints the odd numbered pages and the instruction sheet which describes how to flip and reload the paper Following the instruction sheet flip and reload the paper with the printed side facing away from you The printer then prints the even numbered pages on the reverse sides of the odd numbered pages completing the two sided sheets Note If you want to return to automatic duplexing go to the Duplexing drop down box and select Use Printer Settings Changing printer settings Saving and deleting print settings 1 2 3 4 With a document open click File gt Print Click Properties Preferences Options or Setup Click the Quality Copies tab Make necessary adjustments to any of the settings in the Quality Speed Paper Type and Multiple Copies sections 76 5 From the Save Settings drop down menu select Save your current settings 6 Click a radio button next to the number of the location where you want to save your settings then type a name for your settings in the selected box Note The first location contains Factory Default
188. isplayed on the screen then you are finished 6 If the test page did not print at all or has quality problems attend to any error messages that appear on the screen Test page does not print These are possible solutions Try one or more of the following Make sure the printer is receiving power lf is not on the printer may not be receiving power e Press e Plug the printer into a different electrical outlet e Ifthe printer is plugged into a surge protector unplug the printer and plug it directly into an electrical outlet Check the USB connection 1 Check that the USB cable is connected to the computer The USB port on the back of the computer is marked by the eS USB symbol Plug the long flat end of the USB cable into this port 2 Make sure that the smaller more square end of the USB cable is plugged into the back of the printer 3 Check that the USB cable is not damaged and that the light is on Make sure the cartridges are properly installed With the front of the printer facing you check for proper print cartridge installation If you are using a color cartridge make sure it is properly installed in the right carrier If you are using a black cartridge or photo cartridge make sure it is properly installed in the left carrier Make sure the sticker and tape are removed from the print cartridges 1 Lift the scanner unit 2 Remove the print cartridges from the print cartridge carrier 3 Make sure the sticker and
189. jack Connecting to a telephone Connect a telephone to the printer to use the fax line as a normal telephone line Then set up the printer wherever your telephone is located to make copies or to send and receive faxes without using a computer 34 Note Setup steps may vary depending on your country or region For more information on connecting the printer to telecommunications equipment see the related topic Using an RJ11 adapter 1 Make sure you have the following e A telephone e Two telephone cords e A telephone wall jack 2 Connect one telephone cord to the LINE port 2 of the printer and then plug it into an active telephone wall jack oy 35 Setting up to fax while behind a PBX If the printer is being used in a business or office it may be connected to a Private Branch Exchange PBX telephone system Ordinarily when dialing a fax number the printer waits to recognize the dial tone and then dials the fax number However this method of dialing may not work if the PBX telephone system uses a dial tone that is not recognizable to most fax machines The Dialing while behind a PBX feature enables the printer to dial the fax number without waiting to recognize the dial tone 1 From the desktop double click the Productivity Studio icon From the Settings area of the Welcome Screen click Fax History and Settings From the I Want To menu click Adjust speed dial list and other fax set
190. k WPA is not supported on ad hoc wireless networks Other possible security settings are WEP and WPA2 A newer version of WPA Older routers are less likely to support this Other possible security settings are WPA and WEP 213 Index Numerics 2 sided paper type error 196 A ad hoc wireless network adding a printer using Windows 59 creating using Windows 57 adjusting brightness automatically 88 90 adjusting the hue of a photo 89 adjusting the saturation of a photo 89 Advanced button 45 aligning print cartridges 133 alignment error 191 answering machine receiving a fax with 117 assigning IP address 54 Auto Answer 124 Automatic Document Feeder loading documents 65 paper capacity 65 tray 18 automatic document feeder clearing a paper jam in 175 Automatic Document Feeder ADF 18 output tray 18 paper guide 18 B banner paper jams 174 banner paper loading 63 banner printing problems checking spool settings 164 banner printing 74 bidirectional communication establishing 170 black ink low 192 blank or incorrect page prints 159 blocking host fax settings 126 blurring photo 88 booklet assembling 73 booklets printing 73 borderless copying using the control panel 102 box contents 17 Brightness automatic adjustment 88 90 Brightness Contrast setting changing 90 broadcast fax sending at a scheduled time 115 immediately 114 buttons control panel Auto Answer 39 Back 38 Cancel 38 Copy Mode 37 Fax
191. k File gt Print Click Properties Preferences Options or Setup Select a Quality Speed setting Select Photo for photos and greeting cards and select Normal for other types of cards Select the Paper Setup tab Select Paper From the Paper Size list select a card size Click OK Click OK or Print 71 Notes e To avoid paper jams do not force the cards into the printer e To prevent smudging remove each card as it exits and let it dry before stacking Printing a document as a poster With a document open click File gt Print Click Properties Preferences Options or Setup Click the Print Layout tab From the Layout drop down box select Poster a A O N s Select the poster size you want to print The number you select represents the number of pages that make up the height and width of the poster e gt Select Print Crop Marks if you want each page of the poster to show crop marks 7 Click Select Pages To Print to reprint any damaged poster pages without having to print all of the poster pages Click pages to select or cancel them 8 Click OK to close any printer software dialogs that are open 9 Print the document Note Certain programs may cause text to be clipped or to disappear when using extra large or extra small fonts If this occurs try decreasing or increasing the font size Printing an image as a poster 1 From the desktop double click the Productivity Studio icon 2 From the Photo P
192. l be as follows Lexmark will provide the express limited warranty described above If Lexmark does not remedy defective media as warranted you may terminate your license and your money will be refunded upon the return of all of your copies of the Software Program 210 9 10 11 12 13 14 15 16 17 18 19 LIMITATION OF LIABILITY To the maximum extent permitted by applicable law for any claim arising out of Lexmark s limited warranty or for any other claim whatsoever related to the subject matter of this Agreement Lexmark s and its suppliers liability for all types of damages regardless of the form of action or basis including contract breach estoppel negligence misrepresentation or tort shall be limited to the greater of 5 000 or the money paid to Lexmark or its Authorized remarketers for the license hereunder for the Software Program that caused the damages or that is the subject matter of or is directly related to the cause of action IN NO EVENT WILL LEXMARK ITS SUPPLIERS SUBSIDIARIES OR RESELLERS BE LIABLE FOR ANY SPECIAL INCIDENTAL INDIRECT EXEMPLARY PUNITIVE OR CONSEQUENTIAL DAMAGES INCLUDING BUT NOT LIMITED TO LOST PROFITS OR REVENUES LOST SAVINGS INTERRUPTION OF USE OR ANY LOSS OF INACCURACY IN OR DAMAGE TO DATA OR RECORDS FOR CLAIMS OF THIRD PARTIES OR DAMAGE TO REAL OR TANGIBLE PROPERTY FOR LOSS OF PRIVACY ARISING OUT OR IN ANY WAY RELATED TO THE USE OF OR INABILITY TO USE THE SOFTWA
193. l outlet e Make sure the USB cable or the installation cable is not connected Check Wi Fi indicator light Make sure the Wi Fi indicator light is green If it is not green see Wi Fi indicator light is orange or Wi Fi indicator light is blinking orange during installation in Wireless troubleshooting Check if printer driver is installed Make sure the printer driver is installed on the computer from which you are sending the print job 1 Do one of the following e In Windows Vista click Control Panel gt Printers e In Windows XP click Start gt Settings gt Printers and Faxes e In Windows 2000 and earlier click Start gt Settings gt Printers If you cannot find the icon for your printer then the printer driver is not installed 2 Ifthe printer driver is not installed insert the installation software CD into your computer 3 Follow the instructions on the computer screen Note You must install the printer driver on each computer that uses the network printer Check if printer is connected to the wireless network 1 Print a network setup page For more information see Printing a network setup page 2 Check to see if Status Connected appears under Network Card Reboot the computer Turn off and restart the computer 143 Check printer ports Make sure the correct printer port is selected 1 Click e In Windows Vista gt Control Panel gt Printers In Windows XP Start
194. le actively sending or receiving a fax Country region e Germany e Austria e Switzerland There is a plug installed in the EXT port of the printer This plug is necessary for the proper functioning of the printer s A Note Do not remove the plug If you remove it other telecommunications devices in your home such as telephones or answering machines may not work Se 29 Choosing a fax connection You can connect the printer with equipment such as a telephone an answering machine or a computer modem If problems occur see Setup Troubleshooting on page 137 Note The printer is an analog device that works best when directly connected to the wall jack Other devices such as a telephone or answering machine can be successfully attached to pass through the printer as described in the setup steps If you want a digital connection such as ISDN DSL or ADSL a third party device such as a DSL filter is required You do not need to attach the printer to a computer but you do need to connect it to a telephone line to send and receive faxes You can connect the printer to other equipment See the following table to determine the best way to set up the printer Equipment Benefits See this section The printer Send and receive faxes without using a Connecting directly to a telephone e A telephone cord computer wall jack on page 32 e The printer e Use the fax line as a normal telephone Connecting to a tel
195. lect Ignore system folders 5 Click OK 86 Changing the Productivity Studio library preferences 1 From the desktop double click the Productivity Studio icon 2 From the Tools menu click Preferences 3 Click Library From here you can choose how you want to sort photos You can also set the minimum file size for the photo to appear in the library 4 Click OK Changing the Productivity Studio transfer settings 1 From the desktop double click the Productivity Studio icon 2 From the Tools menu click Preferences 3 Click Transfer Settings a Select Skip Save option and go automatically to and choose to Automatically Save Manually Save or Print your photos from the photo storage device connected to your computer Click Browse to choose a different folder to transfer your photos to Select Always erase photos from my media after transferring to automatically delete photos from your photo storage device after transferring them to your computer 4 Click OK Editing photos Cropping a photo 1 2 3 4 5 From the Productivity Studio Welcome Screen click File gt Open to select the image you want to edit With an image open click Crop Photo on the Quick Fixes tab Click and drag with your mouse to select the section of the image that you want to crop You can adjust the cropped area by using your mouse and dragging the lines to increase or decrease the cropped area Click Crop Now Th
196. ller and USB Root Hub are listed the USB port is enabled 141 Did you find the problem Yes No If USB Host Controller and USB Root Hub are notlisted Contact the Customer Support Center the USB port is not enabled For more information see 4 Click Start gt Programs or All Programs gt the computer documentation Lexmark 6500 Series 2 Click Solution Center 3 Click the Contact Information tab Solving printer communication problems The printer and the computer cannot exchange data These are possible solutions Try one or more of the following Establish bidirectional communication between the printer and the computer For more information see Bidirectional communication is not established on page 170 Make sure the printer is not in sleep mode If the power light is blinking on and off slowly the printer is in sleep mode 1 Unplug the power cable from the wall outlet 2 Wait ten seconds and then insert the power cable into the wall outlet 3 Press to turn the printer on Wireless troubleshooting How do I find out what type of security my network is using You must know the security key and security mode in order to properly set up the printer for use on the wireless network To obtain this information see the documentation that came with your wireless router see the Web page associated with the router or consult the person who set up your wireless network Check your security keys A security key is l
197. ls 128 Printing fax activity reports 1 From the desktop double click the Productivity Studio icon 2 From the Settings area of the Welcome Screen click Fax History and Settings The Fax Solution Software appears 3 On the toolbar click Tools gt Fax History 4 Click the Print Report button to print 129 Maintaining the printer Removing a used print cartridge 1 Make sure the printer is on 2 Lift the scanner unit The print cartridge carrier moves and stops at the loading position unless the printer is busy 4 Remove the used print cartridge Note If you are removing both cartridges repeat step 3 and step 4 for the second cartridge Installing print cartridges 1 Open the printer 130 2 Press down on the cartridge carrier levers 3 Remove the used print cartridge or cartridges For more information see Removing a used print cartridge on page 130 4 If you are installing new print cartridges remove the tape from the back and bottom of the black cartridge and insert the cartridge in the left carrier Warning Do not touch the gold contact area on the back or the metal nozzles on the bottom of the cartridge 5 Close the black cartridge carrier lid 131 6 Remove the tape from the back and bottom of the color cartridge and insert the cartridge in the right carrier Warning Do not touch the gold contact area on the back or the metal nozzles on the bottom of
198. lt setting after two minutes of inactivity or if the printer is turned off Save settings If you press v to select a setting an appears next to the selected setting 163 Checking printer readiness The printer may not be ready to print Check the following When you think you have solved the problem test the solution by sending a document to print Make sure the printer has paper and is properly loaded Make sure you have followed the correct loading instructions for your printer Remove the sticker and tape from the print cartridges 1 Lift the scanner unit 2 Remove the print cartridges from the print cartridge carrier 3 Make sure the sticker and tape are removed from the bottom and back of the cartridges Do the print cartridges have ink 1 Do one of the following e In Windows Vista click e In Windows XP and earlier click Start 2 Click Start gt Programs or All Programs gt Lexmark 6500 Series 3 Click Solution Center If an exclamation point appears on either of the print cartridges the ink level is low Install a new cartridge Check the USB connection 1 Check that the USB cable is connected to the computer The USB port on the back of the computer is marked by the lt gt USB symbol Plug the long flat end of the USB cable into this port 2 Make sure that the smaller more square end of the USB cable is plugged into the back of the printer 3 Check that the USB cable is not damaged and that
199. lude a calling card number as part of the fax number e Enter a maximum of 64 digits in a fax number which can include the symbols or Press Redial Pause to insert a three second pause in a number you are entering to wait for an outside line or get through an automated answering system Speed Dial or Group Dial Press Phone Book Enter Speed Dial and or Group Dial numbers e Press 4 or P repeatedly until the Speed Dial or Group Dial number you want appears e Use the keypad to enter the number of the Speed Dial entry 1 89 or Group Dial entry 90 99 Notes e Forinstructions on how to add Speed Dial or Group Dial numbers using the computer see Setting up Speed Dial on page 128 e For instructions on how to add Speed Dial or Group Dial numbers using the control panel see Using the control panel Phone Book on page 119 3 If you want to send a fax to a group of numbers broadcast fax a Press v after each fax number b Repeat entering fax numbers using any combination of the previous methods until a maximum of 30 fax numbers have been entered Sending a fax using the software You can scan a document to the computer and then fax it to someone using the software 1 Load an original document facedown on the scanner glass 2 From the desktop double click the Productivity Studio icon 3 From the Welcome Screen click Fax 113 4 Select the Document option 5 Click Start 6 Enter the recipient inf
200. ly until Dial Method appears Press vV Press 4 or gt repeatedly until Behind PBX appears Press vV to save this setting 186 Printer receives a blank fax These are possible causes and solutions Try one or more of the following Check original document Ask the sender to verify the original document was loaded correctly Check ink Check the ink levels and install a new print cartridge if necessary Check cartridges 1 Remove the print cartridges 2 Make sure the sticker and tape have been removed 3 Reinsert the print cartridges Received fax has poor print quality These are possible causes and solutions Try one or more of the following Review checklist for sender e Check that the quality of the original document is satisfactory e Resend the fax There may have been a problem with the quality of the telephone line connection e Increase the fax scan resolution Check ink Check the ink levels and install a new print cartridge if necessary Clean scan lens and white roller 1 Unplug the power cord and the phone line from the wall 2 Open the control panel 3 Push the roller lever gently to the left pull it forward and then lift the white roller out of the printer 4 Use a clean lint free cloth dampened with water to wipe the white roller and the scan lens Note The scan lens is located under the white roller oi Reinstall the dry white roller push the roller lever gently to the left and then snap i
201. mand Prompt e In Windows XP click Start gt Programs or All Programs gt Accessories gt Command Prompt 2 Type ipconfig 3 Press Enter e The Default Gateway entry is typically the wireless access point wireless router e The IP address appears as four sets of numbers separated by periods such as 192 168 0 100 b Enter your user name and password when prompted c Click OK 144 d On the main page click Wireless or any other selection where settings are stored The SSID will be displayed e Write down the SSID security type and the security keys if they are shown Note Make sure you copy them down exactly including any capital letters 2 Click Start gt Programs or All Programs gt Lexmark 6500 Series 3 Click Wireless Setup Note You may be prompted to connect the printer to the computer again using the installation cable as part of the setup process 4 Follow the instructions on the computer screen including typing in the SSID of the wireless access point wireless router and the security keys when prompted 5 Store the SSID and the security keys in a safe place for future reference Wi Fi indicator is not lit These are possible solutions Try one or more of the following Check power Make sure the printer power light is on For more information see Power button is not lit Remove and reinstall the optional internal print server Note This solution does not apply to printers that came with the
202. n From the Statement of Limited Warranty section click Inkjet amp All In One Printers Scroll through the Web page to view the warranty 15 Record the following information located on the store receipt and the back of the printer and have it ready when you contact us so that we may serve you faster e Machine Type number e Serial number e Date purchased e Store where purchased Operating system notice All features and functions are operating system dependent For complete descriptions e Windows users See the User s Guide e Macintosh users lf your product supports Macintosh see the Mac Help installed with the printer software Wireless network compatibility Your printer contains an IEEE 802 119 wireless print server Your printer is compatible with IEEE 802 11 b g n routers that are Wi Fi certified If you are having issues with an N router verify with your router manufacturer that the current mode setting is compatible with G devices as this setting varies depending on the router brand model 16 Setting up the printer Checking the box contents Name Description Black print cartridge Cartridges to be installed into the printer Color print cartridge Note Cartridge combinations vary depending on the product purchased Telephone cord Use for faxing For more information about connecting this cord see Choosing a fax connection on page 30 Your telephone cord may look different from the one
203. n One or more proof sheets print Follow the instructions on the proof sheet to select which photos to print the number of copies red eye reduction page layout print options color effects and paper size Note When making selections make sure you completely fill in the circles Load the proof sheet facedown on the scanner glass If needed press dor P repeatedly until Scan Proof Sheet appears Press v Press Start Color or Start Black to scan the proof sheet 93 15 Load photo paper with the glossy or printable side facing you If you are not sure which side is the printable side see the instructions that came with the paper Note Make sure the paper matches the size you selected on the proof sheet 16 Press Start Color or Start Black to print your photos Printing photos by number You can print photos using the numbers assigned to them on a photo proof sheet If you want to print photos by photo number you must first print a proof sheet For more information see Printing photos stored on the memory device using the proof sheet on page 93 1 Load photo paper with the glossy or printable side facing you If you are not sure which side is the printable side see the instructions that came with the paper For more information see Loading paper on page 60 2 Insert a memory card or flash drive that contains the images you want to print For more information see Inserting a memory card on page 78 or
204. nd Speed area of the screen select the image size Click Create E mail to create an e mail message with your photo greeting card s attached 92 Printing all photos from a memory device 1 O a A WwW N 7 Load photo paper with the glossy or printable side facing you If you are not sure which side is the printable side see the instructions that came with the paper Insert a memory card or flash drive that contains the images you want to print Press lt q or gt repeatedly until Print Photos appears Press v Press lt q or gt repeatedly until Print All Photos appears Press Start Color or Start Black The print settings used on the print job are displayed sequentially on the second line of the display Press Start Color or Start Black again Printing photos stored on the memory device using the proof sheet N O a A O N 10 11 12 13 14 Load plain letter or A4 size paper Insert a memory card or flash drive that contains the images you want to print Press lt or gt repeatedly until Proof Sheet appears Press vV Press lt q or gt repeatedly until Print Proof Sheet appears Press v Press or P to specify which category of photos you want to print You can print a proof sheet e For all photos on the memory card e For the 20 most recent photos if there are 20 or more photos on the card e By date if the photos on the card were taken on more than one date Press v Press vV agai
205. nections icon b Select View Available Wireless Networks e f the network is listed but the computer is not connected select the ad hoc network and then click the Connect button e f the network does not appear wait a minute and then click the Refresh network list button Click Start gt Programs or All Programs gt Lexmark 6500 Series Click Wireless Setup Utility Note You may be prompted to connect the printer to the computer again using the installation cable as part of the setup process Follow the prompts on the computer screen Store your network name and security code in a safe place for future reference Adding a printer to an existing ad hoc wireless network using Windows 1 2 3 Click Start gt Programs or All Programs gt Lexmark 6500 Series Click Wireless Setup Follow the instructions on the computer screen 59 Loading paper and original documents Loading paper 1 Make sure e You use paper designed for inkjet printers e If you are using photo glossy or heavyweight matte paper you load it with the glossy or printable side facing you If you are not sure which side is the printable side see the instructions that came with the paper e The paper is not used or damaged e If you are using specialty paper you follow the instructions that came with it e You do not force paper into the printer 2 Before loading paper the first time slide the paper guides out toward the edges of the paper
206. ner glass 63 printing all from a memory device 93 printing by date range 96 printing by number 94 printing from a Web page 68 printing from CD using the computer 91 printing from digital camera using DPOF 96 printing from digital camera using the computer 91 printing from PictBridge enabled digital camera 95 printing from removable storage device using the computer 91 printing using color effects 96 printing using the proof sheet 93 red eye reduction 88 rotating 87 scanning multiple photos at one time using computer 107 scanning to Work with Documents and Photos 106 scratches preventing 158 smudges preventing 158 transferring all photos from CD or flash drive using computer 84 transferring all photos from memory card using the computer 83 transferring from memory card to flash drive 85 transferring from memory device using control panel 83 transferring selected photos from CD or flash drive using the computer 85 transferring selected photos from memory card using the computer 84 photos do not print from memory card across wireless network 177 photos removed from card by host 196 PictBridge communications error 196 PictBridge menu 82 PictBridge port 18 PictBridge enabled camera connecting 81 PictBridge enabled camera printing photos from 95 ping the printer Windows 152 ping the wireless access point Windows 152 please remove the camera card 196 point and print method 56 poor copy quality 179 poor quality at
207. ng all photos using computer 84 transferring selected photos using the computer 85 changing temporary files preferences 86 changing e mail screen preferences 112 changing gamma value of a photo or image 89 changing library preferences 87 Changing photo resolution size 87 changing scan settings 110 changing searched folders preferences 86 changing temporary files preferences 86 changing transfer settings 87 changing wireless settings after installation 149 characters on printout are missing or unexpected 159 check printer ports Windows 153 checking external devices 167 checking printer readiness 164 checking your network name Windows 151 cleaning exterior of the printer 135 cleaning print cartridge nozzles 133 collating copies 103 color effects applying 90 color effects applying to photos 96 color ink low 192 colors on paper do not match colors onthe screen 160 communication not available error 197 communication problems establishing bidirectional communication 170 connecting using RJ11 adapter 27 connecting cables 165 167 connecting the printer to answering machine 30 computer modem 33 telephone 34 telephone wall jack 32 telephone wall jack in Germany 32 contents box 17 control panel 18 Copy menu 98 Fax menu 123 installing another language 42 Photo Card menu 80 PictBridge menu 82 saving settings 39 Scan menu 108 Settings menu 40 using 36 copied item does not match original 180 copier does not respon
208. nting photos or other high quality images for best results use Lexmark PerfectFinish Photo Paper or Lexmark Photo Paper Do not use Lexmark Premium Photo Paper Your print cartridges are not compatible with this type of paper Check paper condition Use only new unwrinkled paper Removing and reinstalling the software Software may not be installed correctly For more information see Removing and reinstalling the software on page 141 Poor quality at the edges of the page These are possible solutions Try one or more of the following Check minimum print settings Unless you are using the borderless feature use these minimum print margin settings e Left and right margins 6 35 mm 0 25 in for letter size paper 3 37 mm 0 133 in for all paper sizes except letter e Top margin 1 7 mm 0 067 in e Bottom margin 12 7 mm 0 5 in Select the Borderless print feature 1 From the software application click File gt Print 2 Click Properties Preferences Options or Setup 3 Click Print Layout 4 Click Borderless Select the Borderless resize feature when copying 1 Press 2 Press q or gt repeatedly until Resize appears 3 Press vV 4 Press or P repeatedly until Borderless appears 156 5 Press v 6 Press Start Color or Start Black or press E to return to the Copy menu to select the number of copies you want Select the Borderless photo feature when printing photos 1 Press Press or gt r
209. o a photo 1 From the Productivity Studio Welcome Screen click File gt Open to select the image you want to edit 2 With an image open click the Enhancements tab 3 Click Color Effects 4 Apply a color effect You can select sepia antique brown black and white or antique grey 5 Click OK Changing the Exposure setting of a photo Changing the Exposure setting lets you correct lighting irregularities in your photo 1 From the Productivity Studio Welcome Screen click File gt Open to select the image you want to edit 2 With an image open click Enhancements 3 Click Exposure 4 Using the slider adjust the amount of exposure to correct uneven lighting in your image You can preview the changes to your image by comparing the Before and After preview panes at the top of the window 5 Click OK to accept your changes or click Cancel to reject them Removing wavy patterns from scanned photos magazines or newspapers Descreening helps to remove wavy moire patterns from images scanned from magazines or newspapers 1 From the Productivity Studio Welcome Screen click File gt Open to select the image you want to edit Click the Advanced tab Click Image Patterns To remove the image patterns caused by scanning from magazines or newspapers click Remove Patterns From the drop down list select the patterns to be removed To reduce stray marks on color photos click the check box and then move the slider to the desired value N oO
210. ocument again 9 Ifthe print quality does not improve clean the print nozzles For more information see Cleaning the print cartridge nozzles on page 133 10 Repeat step 9 up to two more times 11 _ If print quality is still not satisfactory replace the print cartridges Preserving the print cartridges e Keep a new cartridge in its packaging until you are ready to install it e Do not remove a cartridge from the printer except to replace clean or store it in an airtight container The cartridges do not print correctly if left exposed for an extended period of time 134 e Keep the photo cartridge in its own storage unit when not in use AB Cleaning the scanner glass 1 Dampen a clean lint free cloth with water 2 Gently wipe the scanner glass clean Note Make sure all ink or corrective fluid on a document is dry before placing the document on the scanner glass Cleaning the exterior of the printer 1 Make sure that the printer is turned off and unplugged from the wall outlet A CAUTION To avoid the risk of electric shock unplug the power cord from the wall outlet and disconnect all cables to the printer before proceeding 2 Remove paper from the paper support and paper exit tray 3 Dampen a clean lint free cloth with water Warning Do not use household cleaners or detergents as they may damage the finish of the printer 4 Wipe only the outside of the printer making sure to remove any ink residue that has
211. ode ad hoc network AutolP address BSS Basic Service Set channel DHCP Dynamic Host Configuration Protocol DHCP IP address DHCP server infrastructure mode installation cable internal wireless print server IP Internet Protocol address ipconfig MAC Media Access Control address MAC filtering network adapter card network hub network name ping printer nickname router security key signal strength SSID Service Set Identifier Static IP address switch A setting for a wireless device that lets it communicate directly with other wireless devices without an access point or router A wireless network that does not use an access point An IP address automatically assigned by a network device If the device is set to use DHCP but no DHCP server is available an AutolP address may be assigned by the device Basic Service Set describes the type of wireless network that you are using The BSS type can be one of the following Infrastructure network or Ad Hoc network A specific radio frequency used by two or more wireless devices to communicate with each other All devices on the network must use the same channel A language used by DHCP servers An IP address automatically assigned by a DHCP server A computer or router that gives a unique IP address to each device on the network Unique addresses prevent conflicts A setting for a wireless device that lets it communicate directly with other wi
212. of graphics or with the Photo Quality Speed setting the printer uses more ink The type of documents you print and the print quality you select affect the amount of ink the printer uses Are you printing a large file The ink levels displayed in the printer software are not updated during a print job they represent the ink level at the beginning of a print job The ink levels may seem inconsistent in the Printing Status window when you are printing a large file 158 Ink levels seem to go down too quickly These are possible solutions Try one or more of the following Are you printing photos or documents with a large number of graphics Because photos and graphics require more ink than text documents ink usage increases when you print photos or graphics Are you printing with the Best Quality Speed setting To reduce ink usage select Best only when you are printing on photo or heavyweight matte paper All other paper types print best at a lower Quality Speed setting Use the Quick Print or Normal setting to print most text documents A blank or incorrect page prints Remove the sticker and tape from the print cartridges Lift the scanner unit and remove the print cartridges from the print cartridge carrier Make sure the sticker and tape are removed from the print nozzles located on the bottom of the cartridges Make sure the cartridges are properly installed With the front of the printer facing you check for proper print cartridge
213. of the Software Program solely for purposes of backup archiving or installation provided the copy contains all of the original Software Program s proprietary notices You may not copy the Software Program to any public or distributed network c Reservation of Rights The Software Program including all fonts is copyrighted and owned by Lexmark International Inc and or its suppliers Lexmark reserves all rights not expressly granted to you in this License Agreement d Freeware Notwithstanding the terms and conditions of this License Agreement all or any portion of the Software Program that constitutes software provided under public license by third parties Freeware is licensed to you subject to the terms and conditions of the software license agreement accompanying such Freeware whether in the form of a discrete agreement shrink wrap license or electronic license terms at the time of download Use of the Freeware by you shall be governed entirely by the terms and conditions of such license TRANSFER You may transfer the Software Program to another end user Any transfer must include all software components media printed materials and this License Agreement and you may not retain copies of the Software Program or components thereof The transfer may not be an indirect transfer such as a consignment Prior to the transfer the end user receiving the transferred Software Program must agree to all these License Agreement terms Upon t
214. of the following Reinsert the memory card The memory card may have been inserted too slowly Remove and then reinsert the memory card quickly Check memory card placement Make sure you have inserted the memory card in the correct slot For more information see Inserting a memory card on page 78 Check memory card type Make sure that the type of memory card you are using can be used in the printer For more information see Inserting a memory card on page 78 Check to see if the memory card is damaged Check that there is no obvious damage to the memory card Check to see if the memory card contains photos Insert a memory card that contains photos Make sure the USB cable is connected If the printer is connected to the computer through a USB cable 1 Check the USB cable for any obvious damage 2 Firmly plug the square end of the USB cable into the back of the printer 3 Firmly plug the rectangular end of the USB cable into the USB port of the computer The USB port is marked with the lt USB symbol Check the network connection If the printer and computer are connected over a network make sure that the correct host and device are communicating Select the printer from the computer or the computer from the printer Photos do not transfer from a memory card across a wireless network These are possible solutions Try one or more of the following Select the printer on your wireless network Windows users only I
215. of the original document 1 Temporary setting For information on saving temporary and other settings see Saving settings on page 39 Scanning to a computer over a network Make sure e The printer is connected to the network through a print server and the printer and computer receiving the scan are on e The printer is configured to scan over a network Direct IP Printing Load an original document facedown on the scanner glass From the control panel press Scan Mode Press q or gt repeatedly until the computer to which you want to scan is highlighted Press vV 5 Press q or gt repeatedly until the scan destination you want appears oa A WO N s Press Start Color or Start Black Saving a scanned image on the computer 1 Load an original document facedown on the scanner glass 109 O AN OO oa FPF WO ND Close the top cover From the desktop double click the Productivity Studio icon Click Scan Select the Photo or Several Photos option Click Start From the Save or Edit screen menu bar click Save To save to another folder click Browse and select a folder Click OK To rename the file enter the name in the File Name area To assign the name as a prefix to all of your photos select the Start all photos with File Name check box To save the photo as another file type select the file type from the File Type drop down list To select a date for the photo click the drop down list
216. oftware Using the software that installed with your printer you can edit photos send faxes maintain your printer and do many other tasks The following is an overview of features of the Productivity Studio and the Solution Center 43 To open the Productivity Studio Welcome Screen use one of these methods Method 1 Method 2 From the desktop double click the Productivity 1 Do one of the following Studio icon In Windows Vista click e In Windows XP and earlier click Start 2 Click Programs orAll Programs gt Lexmark 6500 Series 3 Select Productivity Studio Click the Productivity Studio icon for the task you want to complete Depending on the printer you have some of the features of this software may not be applicable Details e Scan a photo or document e Save edit or share a photo or document e Copy a photo or document e Reprint or enlarge a photo Send a photo or document as a fax Send a photo or document as an attachment to an e mail message Transfer Photos Download photos from a memory card flash drive CD or digital camera to the Library Photo Greeting Cards Make quality greeting cards from your photos Photo Packages Print multiple photos in various sizes 44 a Wo Details Poster Print a photo as a multiple page poster At the bottom left corner of the Welcome Screen there are two Settings choices Printer Status and Maintenance Open the Solution Center Ch
217. ome Screen click File gt Open to select the image you want to edit 2 With an image open click Advanced 3 Type a value in the text box or use the up or down arrows to select a higher or lower gamma value Note You can enter gamma values from 10 10 If you are not satisfied with your changes return the gamma value back to 0 4 Click Save to keep your changes Despeckling a photo Despeckling lets you remove specks that appear in your photo 1 From the Productivity Studio Welcome Screen click File gt Open to select the image you want to edit 2 With an image open click Enhancements 3 Click Despeckle 4 Using the slider adjust the Despeckle setting You can preview the changes to your image by comparing the Before and After preview panes at the top of the window 5 Click OK The thumbnail is updated 89 Changing the Brightness Contrast settings of a photo 1 From the Productivity Studio Welcome Screen click File Open to select the image you want to edit 2 With an image open click Enhancements 3 Click Brightness Contrast 4 Adjust the brightness and contrast settings You can preview the changes to the image by comparing the Before and After preview panes at the top of the window 5 Click OK to accept your changes or click Cancel to reject them Note You can let the software automatically adjust only the brightness of the image by clicking Automatic Brightness on the Quick Fixes tab Applying a color effect t
218. ome Screen click Scan and Edit Text OCR 5 Select the Document option 6 Click Start The scanned document is loaded into your default word processing application You can now edit the document Scanning images for editing 1 Make sure the printer is connected to a computer and both the printer and the computer are on 2 Load an original document facedown on the scanner glass 3 From the desktop double click the Productivity Studio icon 4 Click Scan 5 Select the Photo or Several Photos option 6 Click Start You can edit the scanned image Scanning a photo to Work with Documents and Photos 1 Load a photo facedown on the scanner glass 2 From the desktop double click the Productivity Studio icon 3 Click Work with Documents and Photos 4 From the Add menu click Add New Scan 5 Select the Photo option 6 Click Start The photo is placed in the current folder in Work with Documents and Photos 106 Scanning multiple photos at one time using the computer 1 a A OW N Place the photos facedown on the scanner glass Note For best results place photos with the most space possible between the photos and the edges of the scan area From the desktop double click the Productivity Studio icon Click Scan Select the Several Photos option Click Start Creating a PDF from a scanned item N oO fF WO N Load an original document facedown on the scanner glass From the desktop double
219. on or attachments Accidents or misuse Unsuitable physical or operating environment NMaintenance by anyone other than Lexmark or a Lexmark authorized servicer 208 Operation of a product beyond the limit of its duty cycle Use of printing media outside of Lexmark specifications Supplies such as ink not furnished by Lexmark Products components parts materials software or interfaces not furnished by Lexmark TO THE EXTENT PERMITTED BY APPLICABLE LAW NEITHER LEXMARK NOR ITS THIRD PARTY SUPPLIERS OR REMARKETERS MAKE ANY OTHER WARRANTY OR CONDITION OF ANY KIND WHETHER EXPRESS OR IMPLIED WITH RESPECT TO THIS PRODUCT AND SPECIFICALLY DISCLAIM THE IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY FITNESS FOR A PARTICULAR PURPOSE AND SATISFACTORY QUALITY ANY WARRANTIES THAT MAY NOT BE DISCLAIMED UNDER APPLICABLE LAW ARE LIMITED IN DURATION TO THE WARRANTY PERIOD NO WARRANTIES EXPRESS OR IMPLIED WILL APPLY AFTER THIS PERIOD ALL INFORMATION SPECIFICATIONS PRICES AND SERVICES ARE SUBJECT TO CHANGE AT ANY TIME WITHOUT NOTICE Limitation of liability Your sole remedy under this limited warranty is set forth in this document For any claim concerning performance or nonperformance of Lexmark or a Remarketer for this product under this limited warranty you may recover actual damages up to the limit set forth in the following paragraph Lexmark s liability for actual damages from any cause whatsoever will be limite
220. onds between the end of one attempt and the beginning of the next call attempt e The equipment shall be set to ensure that automatic calls to different numbers are spaced such that there is not less than 5 seconds between the end of one call attempt and the beginning of another South Africa telecommunications notice This modem must be used in conjunction with an approved surge protection device when connected to the PSTN Using this product in Switzerland This product requires a Swiss billing tone filter Lexmark part number 14B5109 to be installed on any line which receives metering pulses in Switzerland The Lexmark filter must be used as metering pulses are present on all analog telephone lines in Switzerland Utilisation de ce produit en Suisse Cet appareil n cessite l utilisation d un filtre de tonalit de facturation suisse n de r f rence Lexmark 14B5123 devant tre install sur toute ligne recevant des impulsions de comptage en Suisse Ce filtre doit tre utilis pour toute installation car ces impulsions existent sur toutes les lignes t l phoniques suisses Verwendung dieses Produkts in der Schweiz Fur dieses Produkt muss ein schweizerischer Billing Tone Filter zur Zahlzeichentibertragung Lexmark Teilenummer 14B5109 f r jede Leitung installiert werden Uber die in der Schweiz Zeitsteuertakte bertragen werden Die Verwendung des Lexmark Filters ist obligatorisch da in allen analogen Telefonleitungen in der S
221. or consult the person who set up the network Sharing the printer on a network Sharing the printer on the network on the host computer Windows Vista users only For more information see the setup information that came with your printer Click Start icon gt Control Panel gt Printers Right click your printer icon and select Sharing Click Change sharing options Click Continue O a A WO N s Click Share this printer and assign a name to your printer 7 Follow the directions on the computer screen until installation is complete Windows 2000 or Windows XP users only 1 For more information see the setup information that came with your printer 2 Click Start gt Settings gt Printers 3 Right click your printer icon and select Sharing 4 Click Shared as and assign a name to your printer 5 Follow the directions on the computer screen until installation is complete 55 Installing the shared printer on other network computers on the client computers Using the peer to peer method Using the point and print method Go to a network computer that you want to enable 1 Go to a network computer that you want to enable to to print to the shared printer print to the shared printer Insert the printer software CD 2 Browse the Network Neighborhood until you find the Agree to the license agreement and then click name of the shared printer assigned in step 4 on Next page 55 Select Manual Setup Right click the print
222. ormation and then click Next Note A fax number can include up to 64 numbers commas periods spaces and or these symbols 7 Enter the cover page information and then click Next 8 If there are any additional documents that you want to send with your fax add these now and then click Next 9 To send your fax e Immediately Select the Send now option e Ata scheduled time a Select the Delay sending until option b Seta time and date 10 If you want a paper copy of your fax select Print a copy of your fax 11 Click Send Sending a fax using the control panel Make sure the printer is on 1 Load an original document facedown on the scanner glass 2 From the control panel press Fax Mode 3 Enter a fax number using The text box Enter a fax number using the keypad Notes You can include a calling card number as part of the fax number A fax number can include up to 64 numbers commas periods and or these symbols Press Redial Pause to insert a three second pause in a number you are entering to wait for an outside line or get through an automated answering system Speed Dial or Group Dial Press Phone Book Enter Speed Dial and or Group Dial numbers Press 4 or P repeatedly until the Speed Dial or Group Dial number you want appears e Use the keypad to enter the number of the Speed Dial entry 1 89 or Group Dial entry 90 99 Notes e Forinstructions on how to add Speed Di
223. ou and Lexmark agree to form this License Agreement electronically This means that when you click the Agree or Yes button on this page or use this product you acknowledge your agreement to these License Agreement terms and conditions and that you are doing so with the intent to sign a contract with Lexmark CAPACITY AND AUTHORITY TO CONTRACT You represent that you are of the legal age of majority in the place you sign this License Agreement and if applicable you are duly authorized by your employer or principal to enter into this contract ENTIRE AGREEMENT This License Agreement including any addendum or amendment to this License Agreement that is included with the Software Program is the entire agreement between you and Lexmark relating to the Software Program Except as otherwise provided for herein these terms and conditions supersede all prior or contemporaneous oral or written communications proposals and representations with respect to the Software Program or any other subject matter covered by this License Agreement except to the extent such extraneous terms do not conflict with the terms of this License Agreement any other written agreement signed by you and Lexmark relating to your Use of the Software Program To the extent any Lexmark policies or programs for support services conflict with the terms of this License Agreement the terms of this License Agreement shall control 211 Networking glossary ad hoc m
224. our DSL provider e f you are using a PBX telephone service make sure you are connecting to an analog connection on the PBX If none exists consider installing an analog telephone line for the fax machine For more information on faxing when using a PBX telephone service see Setting up to fax while behind a PBX on page 36 Check phone line If the telephone line is being used by another device wait until the other device is finished before sending the fax Check cable connections Make sure cable connections for the following hardware are secure if applicable e Power supply e Telephone e Handset e Answering machine Error messages on the printer display Alignment Error These are possible solutions Try one or more of the following Remove tape from print cartridge 1 Remove the print cartridge 2 Make sure the sticker and tape have been removed 3 Reinsert the cartridge 4 Press V to align the cartridge For more information see Aligning print cartridges on page 133 Use new paper Load only plain unmarked paper for aligning the cartridge The printer will read any markings on used paper which could cause the alignment error message to appear 191 Cartridge Error 1102 1203 1204 or 120F oa A WO N 7 Remove the print cartridges and close the cartridge carrier lids Close the scanner unit Disconnect the power cord from the electrical outlet Reconnect the power cord to the electrical
225. owing e In Windows Vista click gt Control Panel e In Windows XP or 2000 click Start 2 Click Start gt Programs or All Programs gt Lexmark 6500 Series 3 Click Solution Center 4 Click the Maintenance tab 5 Click Align to fix blurry edges Are the print cartridges clean You may need to clean the print cartridge nozzles Printouts have alternating bands of light and dark print If the printer pauses frequently during a print job and prints pages with alternating bands of light and dark print it is printing data faster than the computer can send it Banded printing occurs when the printer pauses frequently You may need to change the printer software settings or the problem may be that the printer and the computer are not able to communicate properly Are the printer and the computer able to communicate data Check the printer status 1 Do one of the following e In Windows Vista click gt Control Panel e In Windows XP or 2000 click Start 2 Click Start gt Programs or All Programs gt Lexmark 6500 Series 161 3 Click Solution Center 4 If the Printer Status is e Cannot Communicate the problem could be hardware or printer software settings e Ready or Busy Printing the problem may be with the printer software settings Transparencies or photos contain white lines Adjust the Quality Speed settings 1 With a document or photo open click File gt Print 2 Click Properties Preferences Options or Setu
226. p 3 From the Quality Copies tab select e Photo when printing photos e Normal when printing transparencies Check the program settings Use a different fill pattern in the program For more information see the program documentation Perform maintenance on the print catridges You may need to clean the print cartridge nozzles Vertical straight lines are not smooth Adjust the Quality Speed settings 1 With a document or photo open click File gt Print 2 Click Properties Preferences Options or Setup 3 From the Quality Copies tab select e Photo when printing photos e Normal when printing transparencies Align the print cartridges 1 Do one of the following In Windows Vista click Control Panel e In Windows XP or 2000 click Start 2 Click Start gt Programs or All Programs gt Lexmark 6500 Series 3 Click Solution Center 4 Click the Maintenance tab 5 Click Align to fix blurry edges White lines appear in graphics or solid black areas Adjust the Quality Speed settings e For excellent print quality and reduced print speed select Photo e For good print quality and average print speed select Normal 162 e For reduced print quality and faster print speed select Quick Print Adjust the program settings for the document Use a different fill pattern in the program For more information see the program documentation Perform maintenance on the print catridges You may need to clean the print cartr
227. panel comes on When the number of rings you set is detected the printer automatically receives the incoming fax Setting up a fax footer using the control panel 1 From the control panel press Fax Mode Press Press or P repeatedly until Fax Setup appears Press v i Press 4 or gt repeatedly until Fax Printing appears Press v Press or P repeatedly until Fax Footer appears Press v o N O Oo A O N Press or P repeatedly until on appears 124 10 Press v 11 During the initial setup of your printer you were prompted to enter the date and time If you have not entered this information a Press Settings Press v F Press lt or gt repeatedly until Device Setup appears Press vV Press or gt repeatedly until Date Time appears Press vV i Enter the date using the keypad Press vV i Enter the time using the keypad j Press v k Ifthe hour you entered is 12 or less press dor P gt repeatedly until AM PM or 24hr appears 7 QOQ 0a 0T Press vV to save the setting Creating a fax cover page using the Productivity Studio 1 From the desktop double click the Productivity Studio icon 2 From the Settings area of the Welcome Screen click Fax History and Settings 3 From the toolbar click Tools gt Cover Pages This screen provides a selection of cover pages and tells you how to change the personal information on the cover page 4 Click OK to save your selection Blocking junk faxes
228. party more than two years after the cause of action has arisen except as provided under applicable law APPLICABLE LAW This Agreement is governed by the laws of the Commonwealth of Kentucky United States of America No choice of law rules in any jurisdiction shall apply The UN Convention on Contracts for the International Sale of Goods shall not apply UNITED STATES GOVERNMENT RESTRICTED RIGHTS The Software Program has been developed entirely at private expense Rights of the United States Government to use the Software Program is as set forth in this Agreement and as restricted in DFARS 252 227 7014 and in similar FAR provisions or any equivalent agency regulation or contract clause CONSENT TO USE OF DATA You agree that Lexmark its affiliates and agents may collect and use information you provide in relation to support services performed with respect to the Software Program and requested by you Lexmark agrees not to use this information in a form that personally identifies you except to the extent necessary to provide such services EXPORT RESTRICTIONS You may not a acquire ship transfer or reexport directly or indirectly the Software Program or any direct product therefrom in violation of any applicable export laws or b permit the Software Program to be used for any purpose prohibited by such export laws including without limitation nuclear chemical or biological weapons proliferation AGREEMENT TO CONTRACT ELECTRONICALLY Y
229. pattern using the Control Panel cceceeeeceeeeceeeeeeeeeeeeeeeeeaeeeeeaeeeeeaeeeseeeeteeeeteneeees 188 Pax EGON sesso cca sees c eae Merah oe cee acta E Gta esas Nate Meee EAE PALEE EAE 188 Fax Mode Unsupported ccccc ccevsesnccecesssececeveeseaeecveevscceuvevs vecedevebeab KANANA AAA KA VEENA AEA A EUKENE ATENE Na EE SAA EAA NAAA 188 Remote hax End eanan e a ie a a a a ede eet al atv 189 Phone Line BUSY eceiresnriirni aT E EEA EAA TELO SI E e e A N 189 Failed t Connect ogies dea naoun aiad aaa aaia Eaa ARANE Eaa EAE E Tomine en a a TENE Eaa TE eine erties 190 Phone Hine ENO ongian a E a Bist a a a rA 191 Error messages on the printer display sssseeeeeeeeesserrreteeeeettrrittttettrkttritttteeesrttennnnssansttnnn unnan ne 191 10 Alignment Er liz iec jiteeti e EE E A A a en tana TS 191 Cartridge Error 1102 1203 1204 or 120F ccccccccessceceeeseseeeeeeseeneeeeeecsnaeeeeeseseeeeeseeenaeeeesseneeeeeesseaes 192 Black Ink Low Color Ink Low Photo Ink LOW ccccceceeeeeeeeeeeeeeeeeeeeeeseaeeeseaeeeseaeeeteaeeeseeeeseeeeseneeeenaas 192 Clear Carrier J mhe Teine ee aneao e aaa Aena aeia EENE Vaa AELE eet AE eae EEA anA aT Aaaa VENEN ap Ea aa E Naai 192 Gover Oeh mri e a a eta a r E teal ted a tet 193 Error 1104 secccsectvedvecenvis cas i a tach AAE Sd avn geet tea A EESE A 193 Left Cartridge Error Right Cartridge Error ccccccccseceseseeeeeeeeeeeeeeceeeeeeeeeeseaeeesecaeeseeaeeescaeeeseaeeeeseeeetags
230. pecific warranty information that came with your product This limited warranty applies to this product only if it was originally purchased for your use and not for resale from Lexmark or a Lexmark remarketer referred to in this statement as Remarketer Limited warranty Lexmark warrants that this product ls manufactured from new parts or new and serviceable used parts which perform like new parts ls during normal use free from defects in material and workmanship If this product does not function as warranted during the warranty period contact a Remarketer or Lexmark for repair or replacement at Lexmark s option If this product is a feature or option this statement applies only when that feature or option is used with the product for which it was designed To obtain warranty service you may be required to present the feature or option with the product If you transfer this product to another user warranty service under the terms of this statement is available to that user for the remainder of the warranty period You should transfer proof of original purchase and this statement to that user Limited warranty service The warranty period starts on the date of original purchase as shown on the purchase receipt The warranty period ends 12 months later To obtain warranty service you may be required to present proof of original purchase You may be required to deliver your product to the Remarketer or Lexmark or ship it
231. pecify the size and type of the paper loaded Repeat Image Choose how many copies of an image to print on a page Collate Print one or more copies in the correct order N Up Choose how many pages to print on a page 2 Sided Original Specify if you have a two sided original document Original Size Specify the size of the original document Original Type Specify the type of the original document Temporary setting For information on saving temporary and other settings see Saving settings on page 39 98 Copying on both sides of the paper using the scanner glass The printer has a built in duplex unit that lets you copy on both sides of the paper Note For two sided copying use only plain paper in letter or A4 size Do not make two sided copies on envelopes card stock or photo paper 1 2 3 4 5 10 Load paper Load an original document facedown on the scanner glass Make sure the B light is on From the control panel press Copy Mode Adjust the copy settings Note If you are copying a two sided original document press the E button and select the menu item 2 Sided Original Press 9 to save your settings temporarily Press The printer scans the first page of the original document A page prints and then is pulled back into the printer CAUTION Do not touch the paper while the printer is actively printing When asked if you want to Scan another page press v to choose Yes Place the
232. per Check ink Check the ink levels and install new print cartridges if necessary Check cartridges 1 Remove the print cartridges 2 Make sure the sticker and tape have been removed 3 Reinsert the cartridges Check printer default and pause settings 1 Click e In Windows Vista gt Control Panel gt Printers under Hardware and Sound e In Windows XP Start gt Printers and Faxes e In Windows 2000 Start gt Settings gt Printers 2 Double click the printer queue device 139 3 Click Printer e Make sure no check mark appears next to Pause Printing e f a check mark does not appear next to Set As Default Printer you must select the print queue device for each file you want to print Reconnect power supply Press to turn the printer off Disconnect the power cord from the wall outlet Gently remove the power supply from the printer Reconnect the power supply to the printer Plug the power cord into the wall outlet O a A WO N Press to turn the printer on Removing and reinstalling the software Uninstall the printer software and then reinstall it For more information see Removing and reinstalling the software on page 141 Cannot print from digital camera using PictBridge These are possible solutions Try one or more of the following Enable PictBridge printing from camera Enable PictBridge printing on the camera by selecting the correct USB mode For more information see th
233. phone line ensure the installation of this equipment does not disable your alarm equipment If you have questions about what will disable alarm equipment consult your telephone company or a qualified installer Telephone companies report that electrical surges typically lightning transients are very destructive to customer terminal equipment connected to AC power sources This has been identified as a major nationwide problem It is recommended that the customer install an appropriate AC surge arrestor in the AC outlet to which this device is connected An appropriate AC surge arrestor is defined as one that is suitably rated and certified by UL Underwriter s Laboratories another NRTL Nationally Recognized Testing Laboratory or a recognized safety certification body in the country region of use This is to avoid damage to the equipment caused by local lightning strikes and other electrical surges The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or other electronic device including fax machines to send any message unless said message clearly contains in a margin at the top or bottom of each transmitted page or on the first page of the transmission the date and time it is sent and an identification of the business or other entity or other individual sending the message and the telephone number of the sending machine or such business other entity or individual The telephone number provided may
234. prepaid and suitably packaged to a Lexmark designated location You are responsible for loss of or damage to a product in transit to the Remarketer or the designated location When warranty service involves the exchange of a product or part the item replaced becomes the property of the Remarketer or Lexmark The replacement may be a new or repaired item The replacement item assumes the remaining warranty period of the original product Replacement is not available to you if the product you present for exchange is defaced altered in need of a repair not included in warranty service damaged beyond repair or if the product is not free of all legal obligations restrictions liens and encumbrances Before you present this product for warranty service remove all print cartridges programs data and removable storage media unless directed otherwise by Lexmark For further explanation of your warranty alternatives and the nearest Lexmark authorized servicer in your area contact Lexmark at 800 332 4120 or on the World Wide Web at http support lexmark com Remote technical support is provided for this product throughout its warranty period For products no longer covered by a Lexmark warranty technical support may not be available or only be available for a fee Extent of limited warranty We do not warrant uninterrupted or error free operation of any product Warranty service does not include repair of failures caused by NModificati
235. puter network name see the documentation that came with your computer e To reset the printer name 1 Click Start gt Programs or All Programs gt Lexmark 6500 Series 2 Click Wireless Setup Utility 3 Follow the instructions on the computer screen and enter the new network name when prompted Ping the access point 1 If you do not already know it find the IP address of the wireless access point wireless router a Do one of the following e In Windows Vista click gt All Programs gt Accessories gt Command Prompt e In Windows XP click Start gt Programs or All Programs gt Accessories gt Command Prompt b Type ipconfig c Press Enter e The Default Gateway entry is typically the wireless access point wireless router e The IP address appears as four sets of numbers separated by periods such as 192 168 0 100 2 Ping the wireless access point wireless router a_ Do one of the following e In Windows Vista click gt All Programs gt Accessories gt Command Prompt e In Windows XP click Start Programs or All Programs gt Accessories Command Prompt b Type ping followed by a space and the IP address of the wireless access point wireless router For example ping 192 168 0 100 c Press Enter 3 If the wireless access point wireless router responds you will see several lines appear that start with Reply from Turn off and restart the printer 4 If the wireless access point wireless router
236. r e Make sure the wireless access point wireless router is on Move your wireless access point wireless router to minimize interference There may be temporary interference from other devices such as microwaves or other appliances cordless phones baby monitors and security system cameras Make sure your wireless access point wireless router is not positioned too closely to these devices Move your computer and or printer Move the computer and or printer closer to the wireless access point wireless router Although the possible distance between devices in 802 11b or 802 11g networks is 300 feet the effective range for optimal performance is generally 100 150 feet You can find the signal strength of the network on the network setup page For more information see Printing a network setup page in the Networking chapter Try adjusting external antennas Generally antennas work best if they are pointing straight up You may find however that reception improves if you experiment with different angles for your printer and or wireless access point wireless router antennas Check network name The network name or SSID Service Set Identifer is a setting on a wireless device that allows devices to join the same wireless network For more information see Checking your network name for Windows or Mac in the Wireless troubleshooting section Reboot the computer Turn off and restart the computer Ping
237. r The fax machines have stopped communicating Resend the fax There may have been a problem with the quality of the telephone line connection Fax Mode Unsupported The receiving fax machine does not support the type of fax you attempted to send If it does not support e Your scan resolution lower the scan resolution 1 a A W NY 6 From the control panel press Fax Mode Press EL Press or gt repeatedly until Quality appears Press vV Press lt or gt repeatedly until a lower quality appears Press v e Legal size paper reformat the document on letter size paper 188 Remote Fax Error These are possible causes and solutions Try one or more of the following Check phone line Resend the fax There may have been a problem with the quality of the telephone line connection Lower the transmission speed 1 From the control panel press Fax Mode Press Press 4 or P repeatedly until Fax Setup appears Press vV Press lt or gt repeatedly until Dialing and Sending appears Press v Press 4 or P repeatedly until max Send Speed appears Press v 3 Press q or gt repeatedly until a lower speed appears O O N O A 0 N Press v Notes b e The lower the transmission speed the longer it will take your fax to send e This solution will reduce the speed for future faxes until you reset the transmission speed 11 Resend the fax 12 Ifthe problem persists repeat the previous steps to send the
238. r 195 partial 4x6in 10x15cm photo prints when using PictBridge 154 partial document or photo copies 180 partial document or photo prints 158 partial document or photo scans 182 parts Automatic Document Feeder ADF 18 Automatic Document Feeder ADF output tray 18 Automatic Document Feeder ADF paper guide 18 Automatic Document Feeder ADF tray 18 control panel 18 duplex cover 19 EXT port 20 LINE port 19 memory card slots 18 paper exit tray 18 paper feed guard 18 paper guides 18 paper support 18 PictBridge port 18 power supply port 19 print cartridge carrier 19 scanner glass 19 scanner unit 19 top cover 19 USB port 20 Wi Fi indicator 18 pausing print jobs 70 PDF creating from a scan 107 peer to peer method 56 Phone Book computer using 120 Phone Book control panel using 119 218 phone line busy error message 189 phone line error 191 photo adjusting hue 89 adjusting saturation 89 applying color effect 90 blurring 88 cropping 87 enhancing 89 sharpening 88 Photo Card menu 80 photo cards loading 62 Photo Greeting Cards button 44 photo ink low 192 Photo Packages 92 Photo Packages button 44 photo paper loading 60 Photo resolution size changing 87 photo scratches 158 photo smudges 158 photo changing gamma value 89 photos automatic red eye reduction 88 copying borderless photos 102 copying photo using the computer 101 copying photos 100 loading on the scan
239. r exit tray and allow the sheets to dry at least 24 hours before stacking displaying or storing Item Part Number USB cable 1021294 Lexmark N2050 Internal wireless print server For more information go to www lexmark com Note If your printer did not come with an internal wireless print server already installed installing the Lexmark N2050 in the printer lets you print and scan on a wireless network For more information go to www lexmark com Paper size Lexmark Photo Paper Letter A4 4x 6 in 10x 15cm Lexmark PerfectFinish Photo Paper Letter A4 4x 6in 10x 15cm L Note Availability may vary by country or region For information on how to purchase Lexmark Photo Paper or Lexmark PerfectFinish Photo Paper in your country or region go to www lexmark com 136 Troubleshooting If you set up your printer on a wireless network make sure e The wireless network is working properly e The computer and printer are both connected to the same wireless network e The printer is within the range of the wireless network The effective range for optimal performance is generally 100 150 feet e The printer is located away from other electronic devices that may interfere with the wireless signal e The power supply is connected to the printer and is lit e The Wi Fi indicator light is green e The printer driver is installed on the computer from which you are performing a task e The correct printer port is sel
240. ransfer of the Software Program your license is automatically terminated You may not rent sublicense or assign the Software Program except to the extent provided in this License Agreement and any attempt to do so shall be void UPGRADES To Use a Software Program identified as an upgrade you must first be licensed to the original Software Program identified by Lexmark as eligible for the upgrade After upgrading you may no longer use the original Software Program that formed the basis for your upgrade eligibility LIMITATION ON REVERSE ENGINEERING You may not alter decrypt reverse engineer reverse assemble reverse compile or otherwise translate the Software Program except as and to the extent expressly permitted to do so by applicable law for the purposes of inter operability error correction and security testing If you have such statutory rights you will notify Lexmark in writing of any intended reverse engineering reverse assembly or reverse compilation You may not decrypt the Software Program unless necessary for the legitimate Use of the Software Program ADDITIONAL SOFTWARE This License Agreement applies to updates or supplements to the original Software Program provided by Lexmark unless Lexmark provides other terms along with the update or supplement LIMITATION OF REMEDIES To the maximum extent permitted by applicable law the entire liability of Lexmark its suppliers affiliates and resellers and your exclusive remedy shal
241. re that it is working correctly e If the telephone line is being used by another device wait until the other device is finished before sending the fax Make sure the printer detects dial tone e See Sending a fax while listening to a call On Hook Dial on page 115 e Check the Dial Method setting 1 O O AN Oa fF WN h eh Listen for a dial tone If you hear a dial tone but the printer hangs up without dialing this means it did not recognize the dial tone From the control panel press Fax Mode Press 5 Press lt or P repeatedly until Fax Setup appears Press v Press lt or gt repeatedly until Dialing and Sending appears Press vV Press lt or P repeatedly until Dial Method appears Press v Press lt or gt repeatedly until the method you want appears Press vV to save this setting 190 Phone Line Error These are possible causes and solutions Try one or more of the following Review digital phone service checklist The fax modem is an analog device Certain devices can be connected to the printer so that digital telephone services can be used e f you are using an ISDN telephone service connect the printer to an analog telephone port an R interface port on an ISDN terminal adapter For more information and to request an R interface port contact your ISDN provider e f you are using DSL connect to a DSL filter or router that will support analog use For more information contact y
242. reless devices using an access point or router Connects the printer to the computer temporarily during some methods of installation A device that lets computers and printers talk to each other over a network without cables The network address of a computer or printer Each device on the network has its own network address The address may be assigned manually by you Static IP address automatically by the DHCP server DHCP IP address or automatically by the device AutolP address A command that displays the IP address and other network information of a Windows computer A hardware address that uniquely identifies each device on a network You can usually find the MAC address printed on the device Amethod of limiting access to your wireless network by specifying which MAC addresses may communicate on the network This setting may be specified on wireless routers or access points A device that lets computers or printers talk to each other over a network A device that connects multiple devices on a wired network See SSID Service Set Identifier on page 212 A test to see if your computer can communicate with another device The name you assign to your printer so that you and others can identify it on the network A device that shares a single Internet connection with multiple computers or other devices The basic router controls network traffic A password such as a WEP key or a WPA pass phrase used to make a network secure
243. ridge port on the front of the printer Note An adapter may be necessary if your flash drive does not fit directly into the port 2 Wait for the printer to recognize that a flash drive is installed When the flash drive is recognized the message Storage Device Detected appears If the printer does not read the flash drive remove and reinsert it Warning Do not touch cables any network adapter the flash drive or the printer in the area shown while actively printing reading or writing from the flash drive A loss of data can occur Also do not remove the flash drive while actively printing reading or writing from the flash drive 79 Note The printer recognizes one active media device at a time If you insert more than one media device a message appears on the display prompting you to designate the device you want the printer to recognize Understanding the Photo Card menu 1 If necessary press Photo Card or insert a memory card or a flash drive into the printer 2 Press lt or P repeatedly until the menu item you want appears and then press v 3 Press lt or P repeatedly until the submenu item you want or the setting you want appears and then press v Note Pressing vV selects a setting An appears next to the selected setting 4 To go into additional submenus and settings repeat steps 2 and 3 as needed 5 If necessary press S repeatedly to return to the previous menus and make other setting selections 6 Press Start
244. rightness to adjust only the brightness of your image 4 Click Automatic Red Eye Reduction to let the software automatically reduce the appearance of red eye in your image Note Click Undo at the top of the window if you are not satisfied with the results after applying any of the One Click Auto Fixes Reducing the red eye effect in a photo 1 From the Productivity Studio Welcome Screen click File gt Open to select the image you want to edit 2 With an image open click the Quick Fixes tab 4 5 6 Click Automatic Red Eye Reduction to let the software reduce the red eye effect automatically If you are not satisfied with the results continue with the steps below Click Manual Red Eye Reduction Move the cursor across the photo and place it over an affected eye Click to reduce the red eye effect Blurring Sharpening a photo Increasing the amount of blur will soften your image Increasing the sharpness will make your image seem more focused 1 2 3 4 From the Productivity Studio Welcome Screen click File gt Open to select the image you want to edit With an image open click the Enhancements tab Click Blur Sharpen Use the slider to blur or sharpen the image You can preview the changes to the image by comparing the Before and After preview panes at the top of the window Click OK to accept your changes or click Cancel to reject them 88 Enhancing a photo The Enhance feature lets you make subtle a
245. rint all Speed Dial and Group Dial entries in the Phone Book 119 Note For instructions on how to add Speed Dial or Group Dial entries to the Phone Book using the computer see Setting up Speed Dial on page 128 Using the computer Phone Book Address books from your operating system appear as Phone Books To access a Phone Book entry 1 From the desktop double click the Productivity Studio icon 2 From the Welcome Screen click Fax History and Settings 3 From the I Want To menu click View phonebook 4 To modify the Phone Book select an option enter the new information and click OK Use this To New Contact Create a new Phone Book entry New Group Create a new Group Phone Book entry Edit a Phone Book entry Delete a Phone Book entry Add Contact to Speed Dial list Add a Phone Book entry to your Speed Dial or Group Dial list Note For more information on how to set up multiple Speed Dial and or Group Dial entries see Setting up Speed Dial on page 128 Customizing fax settings Customizing settings using the Fax Setup Utility You can adjust the fax settings in the Fax Setup Utility These settings apply to the faxes you send or receive 1 From the desktop double click the Productivity Studio icon 2 Click Fax History and Settings The Fax Solutions Software screen appears 3 Click Adjust speed dial list and other fax settings 120 The following screen appears 121 4 Click each
246. rint server 1 Turn off your printer and then unplug the power cord from the wall outlet Warning Failure to unplug the printer can cause damage to your printer and to the internal wireless print server Make sure the printer is turned off and the power cord is unplugged from the wall outlet before you proceed 2 Remove the back cover plate by pushing the tab down and then pulling the cover away from the printer 3 Unpack the internal wireless print server Save the packaging materials Warning Wireless print servers are easily damaged by static electricity Touch something metal such as the printer frame before you touch the wireless print server 4 Align the edges of the internal wireless print server with the guides on the left and right and then slide the wireless print server into the printer until it snaps into place 5 Make sure the antenna points up 6 Attach the adhesive label with the MAC address to the back of the printer You will need this later to network the printer You are now ready to configure the internal wireless print server to work on your wireless network 47 Configuring the optional internal wireless print server If you purchased the optional internal wireless print server after your printer was already set up follow these steps 1 Install the internal wireless print server into the printer For more information see Installing an optional internal wireless print server in the Setting up th
247. rinting area of the Welcome Screen click Poster 3 If you are scanning a photo a Place the photo facedown on the scanner glass b Click File gt Add Photo from Scanner 4 If you are not scanning a new item open the folder that contains the photo you want to print as a poster 5 Drag the photo to the Print a Multi Page Poster preview area of the screen 6 Click Next Step 7 From the Paper size to print poster on drop down list select a paper size 8 From the Paper type to print poster on drop down list select a paper type 9 From the Print quality for poster drop down list select a print quality 10 From the Poster size drop down list select the poster size 11 If you want to rotate the poster so that it fits better on the printed pages click Rotate 90 degrees 12 Click Print Now 72 Printing a booklet 1 Before you change any Print Properties settings you must select the correct paper size from the program You can print booklets using these paper sizes e Letter e A4 Load the paper With a document open click File gt Print Click Properties Preferences Options or Setup Click the Print Layout tab and then click Booklet O a A WO N If you are printing a large booklet select a number of Printed sheets per bundle a Click Options gt Layout Options b From the Printed sheets per bundle drop down menu select a number of printed sheets per bundle Note A bundle is a set number of she
248. rong printer attached 170 223
249. router Although the possible distance between devices in 802 11b or 802 11g networks is 300 feet the effective range for optimal performance is generally 100 150 feet 145 You can find the signal strength of the network on the network setup page For information on how to print a setup page see Printing a network setup page on page 52 Check security keys Make sure security keys are correct For more information see Check your security keys on page 142 Check MAC address If your network uses MAC address filtering provide the MAC address for the printer to your network If you need help finding the MAC address see Finding the MAC address on page 51 Ping the wireless access point wireless router to make sure the network is working 1 If you do not already know it find the IP address of the access point a Click e In Windows Vista gt All Programs gt Accessories gt Command Prompt e In Windows XP and earlier Start gt Programs or All Programs gt Accessories gt Command Prompt b Type ipconfig c Press Enter e The Default Gateway entry is typically the wireless access point wireless router e The IP address appears as four sets of numbers separated by periods such as 192 168 0 100 Your IP address might also start with the numbers 10 or 169 This is determined by your operating system or wireless network software 2 Ping the wireless access point wireless router a Click e In
250. rs d Write the password for your network in the space provided Be sure to use the exact spelling and capitalization Windows Vista will enable the ad hoc network for you It will appear in the Connect to a network dialog under available networks indicating that the computer is configured for the ad hoc network 5 Close the Control Panel and any remaining windows 6 Insert the printer CD into the computer and follow the direction for wireless installation 7 When the available networks are displayed provide the network name and the security information you created 8 in step 4 The installer will configure the printer for use with the computer Store a copy of your network name and security information in a safe place for future reference For Windows XP users 1 2 Click Start gt Settings gt Control Panel gt Network Connections Right click Wireless Network Connections If Enable appears in the pop up menu click it Note If Enable does not appear your wireless connection is already enabled Right click the Wireless Network Connection icon 5 Click Properties 6 Click the Wireless Networks tab Note If the Wireless Networks tab does not appear your computer has third party software that controls your wireless settings You must use that software to set up the ad hoc wireless network For more information see the documentation for that software to learn how to create an ad hoc network 7 Select the Use
251. rv aux utilisateurs du r seau t l phonique du Canada Ce produit est conforme aux sp cifications techniques d Industrie Canada Le num ro REN ringer equivalence number num ro d quivalence de sonnerie fournit une indication du nombre maximum de terminaux pouvant tre connect s a l interface t l phonique En bout de ligne le nombre d appareils qui peuvent tre connect s n est pas directement limit mais la somme des REN de ces appareils ne doit pas d passer cinq Le num ro REN du modem est indiqu sur l tiquette produit situ e larri re de l quipement 205 Les compagnies de t l phone constatent que les surtensions lectriques en particulier celles dues a la foudre entrainent d importants d g ts sur les terminaux priv s connect s a des sources d alimentation CA II s agit la d un probleme majeur d chelle nationale En cons quence il vous est recommand de brancher un parasurtenseur dans la prise de courant a laquelle l quipement est connect Utilisez un parasurtenseur r pondant a des caract ristiques nominales satisfaisantes et certifi par le laboratoire d assureurs UL Underwriter s Laboratories un autre laboratoire agr de type NRTL Nationally Recognized Testing Laboratory ou un organisme de certification agr dans votre r gion ou pays Ceci pr vient tout endommagement de quipement caus par les orages et autres surtensions lectriques Cet quipement utilise des prises
252. ry card using the computer 1 2 Insert a memory card into the printer with the label facing the printer control panel If the computer is connected to a wireless network you will need to select the printer Note For a network connection you must manually open the application and select the printer you want to use The Productivity Studio software launches automatically on your computer Click Automatically save all photos to My Pictures 83 3 4 If you want to erase the photos from the memory card click Yes Note Make sure all the photos have been copied before you click Yes to erase Click Done Remove the memory card to view your transferred photos in the Library Transferring selected photos from a memory card using the computer 1 N oO fF OMN Insert a memory card into the printer with the label facing the printer control panel The Lexmark Imaging Studio software launches automatically on your computer Note For a wireless network connection you must first open the application and then select the printer you wish to use Click Select photos to save Click Deselect All Click to select the photo s you want to transfer Click Next If you want to save the photos to the default folder click Next If you want to save the photos in a folder other than the default folder a Click Browse b Select the folder you want c Click OK 8 If you want to assign a prefix to all of the photos you just
253. s 1 Correct the error condition explained in the error message Click Help on the error message dialog box for specific instructions 2 After correcting the error condition click Continue to resume printing If the error remains but you want to clear the error message 1 Click Cancel Printing The error message closes and the Canceling Printing dialog box appears 2 Follow the instructions on the Canceling Printing dialog box Left Right Cartridge Missing This message indicates that one of the necessary cartridges is missing You need to install a print cartridge Communication not available The printer and computer may not be able to exchange data Is the printer receiving power lf is not lit the printer may not be receiving power e Plug the printer into a different outlet e lf the printer is plugged into a surge protector unplug the printer and plug it directly into an electrical outlet 197 Is there a problem with the connections If the printer is connected to an external device the problem may be with the device Check the setup information that came with the device to make sure it is properly installed If printing using a USB cable make sure the cable is securely attached to both the printer and the computer Before you print you may need to restart the computer General Printing Problem You cannot receive a more specific error message because the printer and the computer do not have bidirectional commun
254. s see Finding the MAC address on page 51 25 Setting up the printer on a Windows operating system 1 Before you unpack the printer or attach anything locate the CD for Windows 2 Make sure the computer is on and then insert the CD for Windows Wait several seconds for the install screen to appear Note If the install screen does not appear automatically click Start gt Run and then type D setup exe where D is the letter of your CD ROM drive 3 Follow the instructions on the computer screen to set up the printer Your security software may notify you that Lexmark software is trying to communicate with your computer system Always allow these programs to communicate This is necessary for the printer to work properly Lexmark XXXX Series Installation LEXMARK Welcome Click Install to begin To prevent errors during installation close all open pen pre 26 Getting the printer ready to fax Using an RJ11 adapter Country region e United Kingdom e Italy e Ireland e Sweden e Finland e Netherlands e Norway e France e Denmark e Portugal To connect your printer to an answering machine or other telecommunications equipment use the telephone line adapter included in the box with the printer 1 Connect one end of the telephone cord into the Line port 2 of the printer 2 Connect the adapter to the telephone line that came with the printer Note The UK adapter is shown Your
255. s Fix to let the software edit your photo s automatically Click More Retouch Tools to go to the photo editing window When you ve completed your edit s click Return with edits in the bottom right corner to return to the print window Click Print Now in the bottom right corner of the window Remove the CD or storage device Viewing Printing photos from the Productivity Studio oN Oa FF WO N From the desktop double click the Productivity Studio icon Click Work with Documents and Photos Click to select the photo s you want to print From the Productivity Studio taskbar located at the bottom of the screen click Photo Prints From the Quality drop down list select a copy quality From the Paper Size in Printer drop down list select the paper size From the Paper Type in Printer drop down list select the paper type To select multiple prints of a photo or to select photo sizes other than 10 x 15 cm 4 x 6 in select the options you want in the table Use the drop down list in the last column to view and select other sizes Click Print Now in the bottom right corner of the screen 91 Printing Photo Packages N Oo oo fF WO DN a 8 From the desktop double click the Productivity Studio icon Click Photo Packages Click to select the photos you want to include in your photo package Click Next From the Quality drop down list select a copy quality From the Paper Size in Printer drop down list select the pap
256. se 200 Conventions Note A Note identifies something that could help you Warning A Warning identifies something that could damage your product hardware or software A CAUTION A CAUTION identifies something that could cause you harm Q CAUTION This type of CAUTION indicates that you should not touch the marked area A CAUTION This type of CAUTION indicates a hot surface A CAUTION This type of CAUTION indicates a shock hazard A CAUTION This type of CAUTION indicates a tipping hazard Federal Communications Commission FCC compliance information statement This product has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation The FCC Class B limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception whi
257. se of any Software Program installed on or provided by Lexmark for use in connection with your Lexmark product The term Software Program includes machine readable instructions audio visual content such as images and recordings and associated media printed materials and electronic documentation whether incorporated into distributed with or for use with your Lexmark product 209 STATEMENT OF LIMITED WARRANTY Lexmark warrants that the media e g diskette or compact disk on which the Software Program if any is furnished is free from defects in materials and workmanship under normal use during the warranty period The warranty period is ninety 90 days and commences on the date the Software Program is delivered to the original end user This limited warranty applies only to Software Program media purchased new from Lexmark or an Authorized Lexmark Reseller or Distributor Lexmark will replace the Software Program should it be determined that the media does not conform to this limited warranty DISCLAIMER AND LIMITATION OF WARRANTIES EXCEPT AS PROVIDED IN THIS LICENSE AGREEMENT AND TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW LEXMARK AND ITS SUPPLIERS PROVIDE THE SOFTWARE PROGRAM AS IS AND HEREBY DISCLAIM ALL OTHER WARRANTIES AND CONDITIONS EITHER EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO TITLE NON INFRINGEMENT MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE AND ABSENCE OF VIRUSES ALL WITH REGARD TO THE SOFTWARE
258. stosownymi postanowieniami Dyrektywy 1999 5 EC disposi es da Diretiva 1999 5 CE Portugu s A Lexmark International Inc declara que este este produto esta conforme com os requisitos essenciais e outras Slovensky Lexmark International Inc t mto vyhlasuje Ze tento produkt sp a z kladn po iadavky a v etky pr slu n ustanovenia smernice 1999 5 ES Slovensko Lexmark International Inc izjavlja da je ta izdelek v skladu z bistvenimi zahtevami in ostalimi relevantnimi dolo ili direktive 1999 5 ES Svenska H rmed intygar Lexmark International Inc att denna produkt st r i verensst mmelse med de v sentliga egenskapskrav och vriga relevanta best mmelser som framg r av direktiv 1999 5 EG Noise emission levels The following measurements were made in accordance with ISO 7779 and reported in conformance with ISO 9296 Note Some modes may not apply to your product 1 meter average sound pressure dBA Values are subject to change See www lexmark com for current values Product disposal Do not dispose of the printer or supplies in the same manner as normal household waste Consult your local authorities for disposal and recycling options Temperature information 60 to 90 degrees F 15 to 32 degrees C Shipping and storage temperature 40 to 60 degrees C 40 to 140 degrees F 1 to 60 degrees C 34 to 140 degrees F Federal Communications Commission FCC compliance information statement T
259. support You can load up to e 100 sheets of plain paper e 25 sheets of heavyweight matte paper e 25 sheets of photo paper e 25 sheets of glossy paper Note Photos require more drying time Remove each photo as it exits and allow it to dry to avoid ink smudging 3 Load the paper vertically in the center of the paper support and adjust the paper guides to rest against the edges of the paper Note To avoid paper jams make sure the paper does not buckle when you adjust the paper guides Using the automatic paper type sensor The printer is equipped with an automatic paper type sensing device The Paper Type Sensor automatically detects the type of paper that has been loaded into the printer and adjusts the settings for you For example if you want to print a photo load photo paper into the printer The printer detects the type of paper and automatically adjusts the settings to give you optimum photo printing results 60 Loading envelopes You can load up to 10 envelopes at a time Warning Do not use envelopes that have metal clasps string ties or metal folding bars 1 Load envelopes in the center of the paper support with the stamp location in the upper left corner 2 Make sure e The print side of the envelopes faces you e The envelopes are designed for use with inkjet printers e The paper guides rest against the edges of the envelopes Notes e Do not load envelopes with holes perforations cutouts or deep embossing
260. system or wireless network software 2 Enter your user name and password when prompted 3 Click OK 4 On the main page click Wireless or other selection where settings are stored The SSID will be displayed 150 5 Write down the SSID security type and the security keys if they are shown Note Make sure you copy them down exactly including any capital letters 6 Store the SSID and the security keys in a safe place for future reference Check your security keys A security key is like a password All devices on the same network will share the same security key e If you are using the WPA type of security make sure you entered the correct key Security keys are case sensitive e f you are using the WEP type of security you should enter the key as a series of digits 0 9 and letters A F Note If you do not know this information see the documentation that came with the wireless network or contact the person who set up your wireless network Check your advanced security settings e f you are using MAC address filtering to limit access to your wireless network you must add the printer s MAC address to the list of addresses allowed to connect to your wireless access point wireless router e If you set your wireless access point wireless router to issue a limited number of IP addresses you must change this so that the printer can be added Note If you do not know how to make these changes see the documentation that
261. t 193 left cartridge missing 194 Lexmark Productivity Studio creating and viewing slideshow 97 library preferences changing 87 LINE port 19 loading banner paper 63 custom size paper 63 documents into the Automatic Document Feeder 65 documents on the scanner glass 63 envelopes 61 glossy paper 60 greeting cards 62 heavyweight matte paper 60 index cards 62 217 iron on transfers 62 labels 61 paper 60 photo cards 62 photo paper 60 photos on the scanner glass 63 postcards 62 transparencies 62 M MAC address 51 magazine articles loading on the scanner glass 63 Maintenance button 45 maintenance menus Settings menu 41 memory card inserting 78 printing files from 69 printing photos using the computer 91 printing photos using the proof sheet 93 transferring all photos using the computer 83 transferring selected photos using the computer 84 memory card cannot be inserted 176 memory card slots 18 memory card troubleshooting memory card cannot be inserted 176 nothing happens when memory card is inserted 177 memory full error message 194 modifying copy settings 104 moire patterns removing from scanned images 90 N network adapters using 57 network printer installing 54 55 network printer does not show up in printer selection list during installation Windows 144 network printers configuring 56 network scanning 109 network setup page printing 52 network troubleshooting cannot print to network
262. t a time 1 Remove all paper from the paper support before loading the banner paper 2 Tear off only the number of pages needed to print the banner 3 Place the required stack of banner paper on the top cover 4 Feed the leading edge of the banner paper into the printer first 5 Make sure e The paper is loaded in the center of the paper support e The paper guides rest against the edges of the paper Loading original documents on the scanner glass You can scan and then print photos text documents magazine articles newspapers and other publications You can scan a document for faxing 63 Note The maximum scan area for the scanner glass is 216 x 297 mm 8 5 x 11 7 in 1 Open the top cover Note Photos should be loaded as shown 3 Close the top cover to avoid dark edges on the scanned image 64 Loading original documents into the Automatic Document Feeder You can load up to 25 sheets of an original document into the Automatic Document Feeder tray for scanning copying and faxing You can load A4 letter or legal size paper into the Automatic Document Feeder 1 Load an original document text side up into the Automatic Document Feeder tray Note Do not load postcards photos small items or thin media such as magazine clippings into the Automatic Document Feeder Place these items on the scanner glass 2 Adjust the paper guide on the Automatic Document Feeder tray against the edges of the paper
263. t in to place 6 Reconnect the power cord and the phone line 187 Caller ID information is not displayed Caller ID pattern may not be set correctly The printer supports two distinct Caller ID patterns Pattern 1 FSK and Pattern 2 DTMF Depending on the country or region you live in and the telecommunications company you subscribe to you may need to switch the pattern for the printer to display Caller ID information For more information see Using Caller ID from the control panel on page 116 Changing Caller ID pattern using the control panel The printer supports two distinct Caller ID patterns Pattern 1 FSK and Pattern 2 DTMF Depending on the country or region you live in and the telecommunications company you subscribe to you may need to switch the pattern for the printer to display Caller ID information 1 From the control panel press Settings Press or P repeatedly until Device Setup appears Press vV Press v 2 3 4 Press q or gt repeatedly until Caller ID Pattern appears 5 6 Press or repeatedly until the Caller ID pattern setting indicated by an appears Note The number of patterns is defined by the country or region setting and only the number of patterns defined for the selected country or region is shown 7 If you want to change the Caller ID pattern a b Press lt or P repeatedly until the Caller ID pattern you want appears Press vV to save the setting Fax Erro
264. t receives the fax and disconnects the answering machine e Ifthe printer does not detect a fax the answering machine receives the call 3 Set the answering machine to answer incoming calls before the printer does For example if you set the answering machine to answer calls after three rings set the printer to answer calls after five rings Receiving a two sided fax The printer has a built in duplex unit that lets you print received faxes on both sides of the paper Note For two sided printing use only plain paper in letter or A4 size 1 From the control panel press Bs The B light comes on Press Fax Mode Press Press lt or P repeatedly until Fax Setup appears Press v Press or gt repeatedly until Fax Printing appears Press v Press lt or gt repeatedly until 2 Sided Faxes appears Press v o oO on O a A WO N l Press lt q or gt repeatedly until ALways appears Press v to save and exit h h Your faxes will now print on both sides of the paper Forwarding faxes Use the fax forwarding feature if you are going to be away but still want to receive your faxes There are three fax forwarding settings e Off Default e Forward tThe printer sends the fax to the designated fax number e Print amp forward tThe printer prints the fax and then sends it to the designated fax number 118 To set up fax forwarding 1 From the desktop double click the Productivity Studio icon
265. tape are removed from the bottom and back of the print cartridges Try printing a test page again 1 Do one of the following e In Windows Vista click Control Panel e In Windows XP or 2000 click Start 2 Click Start gt Programs or All Programs gt Lexmark 6500 Series 3 Click Solution Center 4 Click the Maintenance tab 5 Click Print a test page 166 External print server is not working If there is an external device connected between the computer and the printer make sure it supports bidirectional communication Disconnect the printer from the external device and connect it directly to the computer If the printer works there may be a problem with the print server See the documentation that shipped with the print server There may be a problem with the USB cable Try a different cable Removing an external print server Press to turn the printer off Make sure the power to the print server is off Remove the USB cable from the external print server Disconnect the external print server from the computer Connect the printer USB cable to the printer O a fF WN Press to turn the printer back on Cable is not connected is loose or is damaged The printer cable must be fully connected and undamaged for proper communication Make sure the USB cable is connected to the USB port on the back of the computer The USB port on the back of the computer is marked by Z gt Plug the long flat end of the US
266. tatus on the Status tab of the Solution Center while you are attempting to print try the suggestions below Next test the solution by sending a document to print Is there a problem with the connections 1 Check that the USB cable is connected to the computer The USB port on the back of the computer is marked by the eS USB symbol Plug the long flat end of the USB cable into this port 2 Make sure that the smaller more square end of the USB cable is plugged into the back of the printer 3 Check that the USB cable is not damaged and that the light is on Do you need to adjust the Quality Speed settings Select Photo from the Quality Copies tab in Printing Preferences 1 Click File gt Print 2 Click Properties Preferences Options or Setup 3 From the Quality Copies tab make changes as needed 4 Click OK to close any dialog boxes that are open Is the problem with the program Try printing a different image If it prints correctly the problem may be with the program you are using For more information see the program documentation Printing a test page 1 Do one of the following e In Windows Vista click e In Windows XP and earlier click Start 2 Click Start gt Programs or All Programs gt Lexmark 6500 Series 3 Click Solution Center 4 From the Maintenance tab click Print a test page 165 5 Compare the printed page to the image displayed on the computer screen If the printed image matches the image d
267. ter over network 182 partial document or photo scans 182 poor scanned image quality 182 scan was not successful 181 scanner does not respond 180 scanning takes too long or freezes the computer 181 scan was not successful 181 scanned image attaching to e mail message 111 scanned images saving 109 scanner does not respond 180 scanner glass 19 cleaning 135 loading documents 63 scanner unit 19 scanner unit does not close 178 scanning canceling a scan 108 creating a PDF from a scan 107 customizing settings 108 220 customizing settings using computer 108 editing images 106 editing text 106 from magazines and newspapers 90 110 multiple photos at one time using computer 107 over a network 109 photo to Work with Documents and Photos 106 removing wavy moire patterns 90 to computer over a network 109 using the computer 105 using the control panel 105 scanning takes too long or freezes the computer 181 scratching preventing in photos 158 searched folders preferences changing 86 security information 48 security keys 142 setting up printer on Windows operating system 26 settings are not saved 163 Settings menu Defaults 40 Device Setup 41 Maintenance 40 Network Setup 42 Paper Setup 41 settings saving 39 setup troubleshooting cannot print from digital camera using PictBridge 140 incorrect language appears on display 137 page does not print 139 power button is not lit 138 software does not install 138 shared printing
268. th plain paper in letter and A4 sizes If you want to print two sided documents on another size or type of paper use the manual duplexing method To print a two sided copy the Bs light must be on The BS button works in tandem with the Duplexing settings in the printer software To access the Duplexing settings 1 With a document open click File gt Print 2 Click Properties Preferences Options or Setup 3 Click the Print Layout tab The Duplexing area is on the lower portion of the dialog The options under the Duplexing drop down box are Use Printer Settings On Off and Manual Select Use Printer Settings Control two sided printing using the button Press B to turn the B light on or off When the B light is on your documents are printed on both sides of the paper duplexed When the B light is off your documents are not printed on both sides of the paper Note Use Printer Settings is the factory default setting Turn on the button so that all documents are printed on both sides of the paper Note The BS light stays on until you select a different option Turn off the button so that all documents are printed on one side of the paper Note The PS light stays off until you select a different option Duplex a print job manually You must select this option when printing two sided jobs that will be printed on a size or type of paper other than letter or A4 size plain paper such as greet
269. the light is on Checking the Spool Settings for banner printing Banner printing is not possible if certain Spool Settings are selected Verify that you have the right settings selected 1 Click Start gt Settings gt Printers or Printers and Faxes Right click the Lexmark 6500 Series icon Select Properties 2 3 4 Click the Advanced tab 5 At the bottom of the Advanced tab click Print Processor 6 Verify that the Default data type is LEMF If it is not select LEMF from the available choices and then click OK Resolving font problems Have you applied the fonts correctly in the program Most programs do not print a stretched or resized font 164 Is the font a TrueType font Is it available on the computer The font you are trying to print may not be available in the program font selection box Not all fonts are designed to be printed make sure the font is a TrueType font See the program documentation for more information Was the document formatted or created for the printer Windows may substitute different fonts Line and page breaks may change with the font Use the program that created the document to fix these problems and then save the changes for the next time you print Printer is busy printing another job Wait until the printer has finished printing all other print jobs before sending this job to print Ready or Busy Printing is listed as the status If Ready or Busy Printing is listed as the Printer S
270. the cartridge 7 Close the color cartridge carrier lid The control panel display will prompt you to load paper and press v to print an alignment page Note The printer must be closed to start a new scan print or copy job Refilling print cartridges The warranty does not cover repair of failures or damage caused by a refilled cartridge Lexmark does not recommend use of a refilled cartridge Refilling a cartridge can affect print quality and may cause damage to the printer For best results use Lexmark supplies Using genuine Lexmark print cartridges Lexmark printers print cartridges and photo paper are designed to perform together for superior print quality If you receive an Out of Original Lexmark Ink message the original Lexmark ink in the indicated cartridge s has been depleted 132 If you believe you purchased a new genuine Lexmark print cartridge but the out of Original Lexmark Ink message appears 1 Click Learn More on the message 2 Click Report a non Lexmark print cartridge To prevent the message from appearing again for the indicated cartridge s e Replace your cartridge s with new Lexmark print cartridge s e If you are printing from a computer click Learn more on the message select the check box and click Close e f you are using the printer without a computer press Cancel Lexmark s warranty does not cover damage caused by non Lexmark ink or print cartridges Aligning print cartridges Loa
271. the edges of the page 156 poor scanned image quality 182 poor text and graphic quality 155 port setting checking 53 postcards loading 62 printing 71 Poster button 44 poster printing 72 posters printing 72 power button is not lit 138 power supply port 19 preferences e mail screen changing 112 preferences library changing 87 preferences searched folders changing 86 preferences temporary files changing 86 print cartridge checking 158 print cartridge carrier 19 print cartridge nozzles cleaning 133 print cartridges aligning 133 cleaning 133 installing 130 ordering 135 preserving 134 refilling 132 removing 130 using genuine Lexmark 132 wiping 133 print is dark or smudged 161 print jobs canceling 70 print quality improving 154 print settings saving and deleting 76 print speed is slow 157 print troubleshooting cannot print documents from a flash drive 172 improving print quality 154 ink levels seem incorrect 158 ink levels seem to go down quickly 159 partial 4x6in 10x15cm photo prints when using PictBridge 154 partial document or photo prints 158 photo scratches 158 photo smudges 158 poor quality at the edges of the page 156 poor text and graphic quality 155 print speed is slow 157 printed characters are improperly formed or not aligned 161 printer no communication 169 printer cannot communicate over peer to peer network 168 printer cannot connect to wireless network 150 printer does not feed paper en
272. the font Use the program that created the document to fix these problems and then save the changes for the next time you print 159 Colors on printout are faded or differ from colors on the screen Check the following When you think you have solved the problem test the solution by sending a document to print Are the color and print speed settings correct You may need to adjust the color and print speed Are the print cartridges low on ink 1 Do one of the following In Windows Vista click gt Control Panel e In Windows XP or 2000 click Start 2 Click Start gt Programs or All Programs gt Lexmark 6500 Series 3 Click Solution Center 4 If an exclamation point appears on either of the print cartridges the ink level is low Install a new cartridge Glossy photo paper or transparencies stick together Do photos or transparencies dry and stick together on the paper exit tray Remove the photos or transparencies from the paper exit tray as they exit the printer Allow them to dry before stacking It takes longer for the ink to dry on the surface of photo paper or transparencies than it does on most printouts Are you using a transparency or photo paper designed for an inkjet printer For information on ordering supplies see Choosing compatible specialty paper types on page 71 Page prints with different fonts Make sure the correct printer is selected When printing from an application make sure the
273. the most recent phone numbers available see the printed warranty statement that shipped with your printer Note For additional information about contacting Lexmark see the printed warranty that shipped with your printer E mail support For e mail support visit our Web site E mail support varies by country or region www lexmark com and may not be available in some instances Click CUSTOMER SUPPORT Visit our Web site at www lexmark com Click Technical Support Select a country or region and then select Select your printer family ibe Customer Supporblink Note For additional information about f f contacting Lexmark see the printed From the Support Tools section click e warranty that shipped with your printer Mail Support Complete the form and then click Submit Request Select your printer model Limited Warranty Description Where to find US Where to find rest of world Limited Warranty Information To view the limitations and conditions of Warranty information varies by Lexmark International Inc this limited warranty see the Statement of country or region See the printed furnishes a limited warranty that this Limited Warranty included with this warranty that shipped with your printer will be free of defects in printer or set forth at printer materials and workmanship fora www lexmark com period of 12 months after the Click CUSTOMER SUPPORT original date of purchase Click Warranty Informatio
274. the wireless access point Ping the wireless access point wireless router to make sure the network is working For more information see Ping the access point for Windows or Mac in the Wireless troubleshooting section 148 Ping the printer Ping the printer to make sure it is on the network For more information see Ping the printer for Windows or Mac in the Wireless troubleshooting section Run the wireless setup again If your wireless settings have changed you will need to run the printer wireless setup again Some reasons your settings may have changed include your having manually changed your WEP or WPA keys channel or other network settings or the wireless access point wireless router having been reset to factory defaults Notes e If you change network settings change them on all the network devices before changing them for the wireless access point wireless router e f you have already changed the wireless network settings on your wireless access point wireless router you must change the settings on all the other network devices before you can see them on the network For more information see Run the Wireless Setup Utility for Windows or Run the Wireless Setup Assistant for Mac Changing wireless settings after installation To change your password network name or other wireless setting rerun the wireless setup For more information see Run the Wireless Setup Utility
275. ther equipment temporarily To ensure the printer is working correctly connect it directly to the telephone line Disconnect any answering machines computers with modems or telephone line splitters Check for paper jams Check for and clear any paper jams Disable Call Waiting temporarily Call Waiting can disrupt fax transmissions Disable this feature before sending or receiving a fax Contact your telephone company to obtain the keypad sequence for temporarily disabling Call Waiting Do you have Voice Mail service Voice Mail offered through your local telephone company may disrupt fax transmissions To enable both Voice Mail and the printer to answer calls e See Setting the distinctive ring on page 127 Setting selections include single ring double ring triple ring and any ring e Consider adding a second telephone line for the printer Check country code Make sure the country code has been set for the country or region where you are operating the printer 1 From the control panel press Settings Press 4 or repeatedly until Device Setup appears Press v Press or P repeatedly until country appears 2 3 4 5 Press V 6 Press 4 or gt repeatedly until the country or region setting indicated by an appears 7 If you want to change the country code a Press or P repeatedly until the country or region where you are operating the printer appears b Press V to save the setting Is your printer memor
276. ting 106 scanning text for editing 106 scanning using the computer 105 scanning using the control panel 105 duplex cover 19 duplexing automatically 75 manually 76 understanding 75 duplexing copies 99 E editing document text OCR 106 scanned images 106 emission notices 201 202 203 204 Enhancements tab blur 88 enhance 89 hue 89 saturation 89 selecting color effect 90 sharpen 88 enhancing photo 89 enlarging an image 104 envelopes loading 61 printing 71 error 1104 193 error 1205 193 error 1206 193 error messages alignment error 191 black ink low 192 cartridge error 192 cartridge missing 197 clear carrier jam 192 clearing 197 color ink low 192 communication not available 197 could not detect a proof sheet 195 error 1104 193 error 1205 193 error 1206 193 failed to connect 190 fax error 188 fax mode unsupported 188 file not supported 196 general printing problem 198 ink low 198 left cartridge error 193 left cartridge incorrect 193 left cartridge missing 194 memory full 194 no images have been selected 194 no photo paper size selection has been made 195 no proof sheet information 195 no valid photo image files detected 195 only one photo enhancement may be chosen ata time 195 only one photo size selection can be chosen ata time 195 out of memory 198 out of paper 198 paper jam 199 paper photo size error 195 phone line busy 189 phone line error 191 photo ink low 192 PictBridg
277. tings Click the Dialing and Sending tab From the Dialing on your phone line area select Behind PBX from the Dialing Method drop down list O a Ff OO N Click OK to save the setting Using a digital phone service The fax modem is an analog device Certain devices can be connected to the printer so that digital telephone services can be used e f you are using an ISDN telephone service connect the printer to an analog telephone port an R interface port on an ISDN terminal adapter For more information and to request an R interface port contact your ISDN provider e f you are using DSL connect to a DSL filter or router that will support analog use For more information contact your DSL provider e f you are using a PBX telephone service make sure you are connecting to an analog connection on the PBX If none exists consider installing an analog telephone line for the fax machine For more information on faxing when using a PBX telephone service see the related topic Setting up to fax while behind a PBX Understanding the control panel Using the control panel The control panel contains e Power on off button e Two line display to show the printer status messages and menu items e 30 buttons DiE oO OCGIC Oj ee De ED eves ete The following diagrams explain the sections of the control panel 36
278. to print job depending on which mode is selected Saving settings In a setting menu an appears next to the default setting To change the setting 1 From the control panel press Settings 2 Press or gt repeatedly until the setting you want appears 3 Press V e To save most settings An appears next to the saved setting e To select a temporary setting An appears next to the selected setting Note The printer reverts to the default setting after two minutes of inactivity or if the printer is turned off The Photo Card settings will not time out after two minutes of inactivity or turning off the power but will return to the default settings when a memory card or flash drive is removed 39 To change the timeout feature 1 Press Settings 2 Press or gt repeatedly until Device Setup appears Press v Press lt q or gt repeatedly until CLear Settings Timeout appears 3 4 5 Press V 6 Press lt or gt repeatedly until Never appears 7 Press vV To change one or more temporary settings into new default settings 1 Press Settings Press or gt repeatedly until Defaults appears Press vV Press lt or P repeatedly until Set Defaults appears 2 3 4 5 Press V 6 Press lt or gt repeatedly until Use Current appears 7 Press v Understanding the Settings menu The Settings menu lets you perform maintenance functions and also change and save various printer settings For inform
279. uld be connecting to your neighbor s network If you are not using a unique network name consult the documentation for your wireless access point wireless router to learn how to set a network name If you set a new network name you must reset the printer and computer SSID to the same network name For more information see Checking your network name in the Wireless troubleshooting section Check security keys Make sure security keys are correct For more information see Check your security keys on page 142 147 Move your computer and or printer Move the computer and or printer closer to the wireless access point wireless router Although the possible distance between devices in 802 11b or 802 11g networks is 300 feet the effective range for optimal performance is generally 100 150 feet You can find the signal strength of the network on the network setup page For information on how to print a setup page see Printing a network setup page on page 52 Check MAC address If your network uses MAC address filtering provide the MAC address for the printer to your network If you need help finding the MAC address see Finding the MAC address on page 51 Wireless printer is no longer working These are possible solutions Try one or more of the following Check power e Make sure the printer power light is on For more information see Power button is not lit in the Troubleshooting chapte
280. umber dialed The prefix can include up to eight numbers commas periods spaces and or these symbols 1 From the desktop double click the Productivity Studio icon From the Settings area in the Welcome Screen click Fax History and Settings From the I Want To menu click Adjust speed dial list and other fax settings Click the Dialing and Sending tab Enter the prefix to be dialed before each telephone number O a A WO N Click OK to save the setting Setting the distinctive ring Distinctive ring is a service provided by some telephone companies that assigns multiple phone numbers to a single telephone line If you subscribe to this service you can program your printer to have a distinctive ring pattern and phone number for incoming faxes 1 From the desktop double click the Productivity Studio icon 2 From the Settings area of the Welcome Screen click Fax History and Settings 3 From the I Want To menu click Adjust speed dial list and other fax settings 4 Click the Ringing and Answering tab 127 5 From the Answering on your phone line type area select the setting you want from the Distinctive ring pattern drop down list 6 Click OK to save the setting Setting the number of rings before receiving a fax automatically 1 From the desktop double click the Productivity Studio icon 2 From the Welcome Screen click Fax History and Settings 3 From the I Want To menu click Adj
281. ung mit den grundlegenden Anforderungen und den brigen einschl gigen Bestimmungen der Richtlinie 1999 5 EG befindet Spole nost Lexmark International Inc t mto prohla uje e v robek tento v robek je ve shod se z kladn mi po adavky TIX OYZIOAEIZ ANAITHZEIZ KAI TIZ AOINE2 ZXETIKEX AIATAZEI TH2 OAHTIA 1999 5 EK English Hereby Lexmark International Inc declares that this type of equipment is in compliance with the essential requirements and other relevant provisions of Directive 1999 5 EC Espa ol Por medio de la presente Lexmark International Inc declara que este producto cumple con los requisitos esenciales y cualesquiera otras disposiciones aplicables o exigibles de la Directiva 1999 5 CE Eesti K esolevaga kinnitab Lexmark International Inc et seade see toode vastab direktiivi 1999 5 EU p hin uetele ja nimetatud direktiivist tulenevatele muudele asjakohastele s tetele Lexmark International Inc vakuuttaa t ten ett t m tuote on direktiivin 1999 5 EY oleellisten vaatimusten ja muiden EAAnvikn ME THN NAPOYZA H LEXMARK INTERNATIONAL INC AHAQNEI OTI AYTO TO NPOION ZEYMMOP ONETAI MPO sita koskevien direktiivin ehtojen mukainen Frangais Par la pr sente Lexmark International Inc d clare que l appareil ce produit est conforme aux exigences fondamentales et autres dispositions pertinentes de la directive 1999 5 CE Magyar Alul rott Lexmark International Inc nyilatkozom hogy a term k megfelel
282. up a network in infrastructure mode using the installation CD that came with the printer A wireless network where each device communicates with others through a wireless access point wireless router is set up in infrastructure mode All devices must have valid IP addresses and share the same SSID and channel In addition they must share the same SSID and channel as the wireless access point wireless router A simple type of wireless network is one where a PC with a wireless adapter communicates directly with a printer equipped for wireless networking This mode of communication is called ad hoc A device in this type of network must have a valid IP address and be set to ad hoc mode The wireless print server must also be configured with the same SSID and channel Characteristics e 56 Communication Through wireless access point wireless Directly between devices router Range Determined by range and number of Restricted to range of individual devices access points on network ie Le E faster a slower Pare for all devices on the network Unique IP address for each Yes Yes device Mode set to Infrastructure mode Ad hoc mode Same SSID Yes including the wireless access point Yes wireless router Same channel Yes including the wireless access point Yes wireless router Infrastructure mode is the recommended setup method because it has e Increased network security e Increased reliability e Faster performance
283. us 163 checking quality speed settings 165 colors on paper do not match colors on the screen 160 communication not available error 197 establishing bidirectional communication 170 external devices checking 167 faded colors 160 font selections 159 general printing problem error 198 getting document to print 168 glossy photo paper or transparencies stick together 160 ink low error 198 out of memory error 198 out of paper error 198 page prints with different fonts 160 paper continues to jam 175 paper jam error 199 port setting 53 print is dark or smudged 161 printed characters are improperly formed or not aligned 161 printer cannot communicate over peer to peer network 168 printer is trying to print to file 168 printer not communicating with computer 169 printer plugged in but does not print 167 printer status 163 printing failure error 198 printouts have alternating bands of light and dark print 161 problems when copying scanning or faxing 169 ready or busy printing is listed as status 165 removing an external device 167 resolving font problems 164 test page does not print 166 transparencies or photos contain white lines 162 221 unsupported file types found on memory card 199 vertical straight lines are not smooth 162 white lines appear in graphics or black areas 162 wrong printer attached 170 Troubleshooting button 45 troubleshooting copy copied item does not match original 180
284. ust speed dial list and other fax settings 4 Click the Ringing and Answering tab 5 From the Pick up on the drop down list select the setting you want 6 From the Auto Answer drop down list select On 7 Click OK to save the setting The Auto Answer light on the control panel comes on When the number of rings you set is detected the printer automatically receives the incoming fax Setting up Speed Dial 1 From the desktop double click the Productivity Studio icon 2 From the Settings area of the Welcome Screen click Fax History and Settings 3 From the I Want To menu click Adjust speed dial list and other fax settings 4 Click the Speed Dial tab 5 To add a fax number to your Speed Dial list Click the next empty line in the list Type in a fax number Place the cursor in the Contact Name field Type in a contact name oaQaga on Add fax numbers as needed following the steps above on lines 2 89 6 To add a fax group a Scroll down and click line 90 A new entry box appears Click the next empty line in the list Enter up to 30 fax numbers for the group Place the cursor in the Contact Name field oao oo Type in a contact name f Repeat these steps to add additional groups using lines 91 99 as necessary 7 Click OK to save the entries Notes e You can include a calling card number as part of the fax number e A fax number can include up to 64 numbers commas periods spaces and or these symbo
285. ve the printer software Restart the computer before reinstalling the printer software Click Cancel on all New Hardware Found screens O a A WO N Insert the CD and then follow the instructions on the computer screen to reinstall the software Note If the install screen does not appear automatically after you restart your computer click Start gt Run and then type D setup where D is the letter of your CD ROM drive If the software still does not install correctly visit our Web site at www lexmark com to check for the latest software 1 In all countries or regions except the United States select your country or region 2 Click the links for drivers or downloads 3 Select your printer family 4 Select your printer model 5 Select your operating system 6 Select the file you want to download and then follow the directions on the computer screen Enabling the USB port To confirm that the USB port is enabled on the computer 1 In Windows Vista click gt Control Panel In Windows XP click Start gt Control Panel In Windows 2000 click Start gt Settings gt Control Panel 2 If you are using Windows Vista click the System and Maintenance icon and then click Device Manager If you are using Windows XP or Windows 2000 a Click Performance and Maintenance and then click the System icon b Click the Hardware tab c Click Device Manager 3 Click the plus sign beside Universal Serial Bus Controller If USB Host Contro
286. velopes or specialty media 174 printer plugged in but does not print 167 printer receives blank fax 187 219 printer software installing 43 reinstalling 141 removing 141 updating 170 printer status checking 163 printing all photos from a memory device 93 banner 74 booklets 73 cards 71 collate 69 custom size paper 73 document 67 envelopes 71 files from memory card or flash drive 69 greeting cards 71 improving print quality 154 index cards 71 iron on transfers 74 last page first 69 multiple pages on one sheet 69 network setup page 52 on both sides of the paper 75 76 Photo Packages 92 photos by date range 96 photos by number 94 photos from CD using the computer 91 photos from digital camera using DPOF 96 photos from digital camera using the computer 91 photos from PictBridge enabled digital camera 95 photos from Productivity Studio 91 photos from removable storage device using the computer 91 photos from the Productivity Studio 91 photos using color effects 96 photos using the proof sheet 93 postcards 71 poster 72 posters 72 reverse page order 69 test page 165 transparencies 74 two sided 75 76 Web page 67 Web page photos only 68 printing failure error 198 printouts have alternating bands of light and dark print 161 problem reading memory card error 196 problems when copying scanning or faxing 169 Productivity Studio printing photos 91 viewing photos 91 Productivity Studio buttons Copy 44 E m
287. wer Saver to set the number of minutes before the printer if left unused enters the Power Saver mode Caller ID Pattern to choose from one of the following patterns available based on the country or region you selected during initial setup If phones in your country use two detection patterns call your telecommunications company to determine their subscribed pattern Pattern 1 FSK Pattern 2 DTMF For more information see Using Caller ID from the control panel on page 116 Clear Settings Timeout to change the timeout feature before the printer if left unused resets to the factory default settings For more information see Saving settings on page 39 Defaults Select e Photo Print Size to choose the size of photo s to print e Set Defaults to change default settings For more information see Saving settings on page 39 41 From here Network Setup Note This submenu item appears only when an internal wireless print server is installed in the printer You can Select e Print Setup Page to print a page that lists the network settings e Wireless Setup to view Network Name which shows the six characters unique to your specific printer Wireless Signal Quality which shows the signal strength Reset Network Adapter to Factory Defaults which lets you reset the wireless network settings e TCP IP to view the IP Address IP Netmask and IP Gateway of the printer e Net
288. work Time to choose whether to enable the time server Installing another language control panel These instructions apply only if you received one or more additional language control panels with the printer 1 Lift the scanner unit 3 Choose the correct control panel for your language 4 Align the tabs on the control panel with the holes on the printer The control panel is at an angle 42 5 Lower the control panel slightly at its front Press the control panel down until it snaps into place Installing the printer software Using the installation software CD Windows users only Using the CD that came with the printer 1 Start Windows 2 When the desktop appears insert the software CD The software installation screen appears 3 Click Install Using the installation software CD Macintosh users only 1 Close all open software applications 2 Insert the software CD 3 From the Finder desktop double click the printer CD icon that automatically appears 4 Double click the Install icon 5 Follow the instructions on the computer screen Using the World Wide Web 1 Go to the Lexmark Web site at www lexmark com 2 From the home page navigate through the menu selection and then click Drivers amp Downloads 3 Choose the printer and the printer driver for your operating system 4 Follow the instructions on the computer screen to download the driver and install the printer software Understanding the printer s
289. y device using the proof sheet on page 93 1 Load photo paper with the glossy or printable side facing you If you are not sure which side is the printable side see the instructions that came with the paper For more information see Loading paper on page 60 2 Insert a memory card or flash drive that contains the images you want to print For more information see Inserting a memory card on page 78 or Inserting a flash drive on page 79 96 3 Press or gt repeatedly until Photo Effects appears 4 Press V 5 Press or gt repeatedly until the color effect you want appears Note Color effect selections include Auto Enhance Sepia Antique Grey and Antique Brown 6 Press v Note The selected color effect applies to all the photos you print until the active memory card or flash drive is removed Creating and viewing a slideshow 1 From the Productivity Studio Welcome Screen click Work with Documents and Photos 2 Select the folder that contains the photos you want to include in the slideshow Thumbnails of the photos in the folder will appear in a preview pane 3 Click to select the photos you want to include in the slideshow and then select Slideshow If you want additional photos to appear in specific order click the photos in the order you want them to appear and then drag them into the Photos in Your Slideshow area 4 Click the Slideshow Settings tab to adjust the amount of time between
290. y full Change setting to Scan after Dial 1 From the control panel press Fax Mode 2 Press 3 Press or gt repeatedly until Fax Setup appears 4 Press V 5 Press or P repeatedly until Dialing and Sending appears 6 Press v 184 7 Press or gt repeatedly until Scan appears 8 Press v 9 Press or gt repeatedly until After Dial appears 10 Press V Can send but not receive faxes These are possible causes and solutions Try one or more of the following Load paper Load paper to print any faxes that have been stored in the printer Check the Auto Answer button If the Auto Answer light is on e The printer will answer after the preset number of telephone rings e If you are using a distinctive ring see Setting the distinctive ring on page 127 Check ink Check the ink levels and install a new cartridge if necessary Check whether Fax Forwarding is selected 1 From the control panel press Fax Mode 2 Press 3 Press 4 or P repeatedly until Fax Setup appears 4 Press V 5 Press 4 or gt repeatedly until Ringing and Answering appears 6 Press V 7 Press q or gt repeatedly until Fax Forward appears 8 Press V 9 Press lt or gt repeatedly to view the current Fax Forwarding setting 10 To turn off Fax Forwarding press lt q or gt repeatedly until o appears 11 Press V to save the setting Can receive but not send faxes These are possible causes and solutions Try one or
291. ypes found on memory CAIC ee eeeeeeeeeeeeeeeeeeeeaeeeeeeeeaaeeeeseeaaeeeeeeaaeeeeseeaeeeeeseeaeeees 199 PAP Or J m unaoingia E cobecbenen gages AEA EA E AER a A Sa ENE ERE RTA TE 199 Multiple All In Ones found cececeeeeeeeeeneeeeeeeeeeeaeeeeeeeeeeeeeeeceaaeeeeeaeeegeaeeeseaeeeseaeeeseeaeeseaeeeseeaeeseeeeseneeeeee 199 NOlICOS eiaa aaa aaaea aa aa aeaa a aeaaea aiae Aaaa AEE Eaa 200 Prod uctinformatio Nisia e E A EE E qe E E A Eaa E Ea AE ERE 200 Editi N NOCE orisii etoi onerat aked eluate EE EE E EEE EAE ioe NE sand PTD aa E EEE EEEE ena 200 European EC directives COmfOrniity ss iideccccsccetene had eie eat Seeceldeeedcced bee eddecelinesdade dele Ss hen cokenet 202 OWS CONSUMPIION sc Secaconsecrasctocescinie ranted en eig eae etaed t aeien ai ai e an En Era aE 207 11 12 Introduction Finding information about the printer Quick Setup sheet Description Where to find The Quick Setup sheet gives you instructions for You can find this document in the printer box or on the setting up hardware and software Lexmark Web site at www lexmark com User s Guide Description Where to find The User s Guide gives you instructions for setting up You can find this document in the printer box or on the hardware and software on Windows operating Lexmark Web site at www lexmark com systems and some basic instructions for using the printer Note If your printer supports Macintosh operating systems see the Mac Help

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