LG LWS (LG-Nortel Wireless SOHO) Installation Operation Manual
Contents
1. Conditions 1 The LCD will display multiple names one per LCD line up to 12 characters 2 Ifa user selects a directory with no entries or there is no match to the user entry error tone is provided 3 8 DND Do Not Disturb Description A station can be placed in DND to block incoming Line and Intercom calls and transfers Operation To activate DND LWS WK 1 Press the DND button the DND button LED illuminates GDC 400H 450H 1 Press VO Talk key 2 Dial DND code ex 553 To remove DND LWS WK 1 Press the DND button the DND button LED extinguishes GDC 400H 450H 1 Press V Talk key on DND state Wireless SOHO Installation and Operation Manual 2 Dial DND code ex 553 Conditions 1 DND service is not available to the LWS BS station 2 Recalls for Line calls will override the DND feature 3 Astation in DND is bypassed by calls forwarded to the station if the last station in a Call Forward chain is in DND the call will ring to the previous station in the chain When calling a station in DND the station display will indicate the DND status The forwarding station can t activate DND feature The station forwarded from the LWS BS station can t activate DND feature QUOI s 3 9 Headset Compatibility Description the LWS BS station The Headset button may be used only to select the mode between headset and speakerphone in idle state In busy talk state the switchover b2. Operation Remote Caller To leave a voice message after hearing announcement 1 Wait for the beep then leave a message 2 Hang up to quit recording OR 2 Dial for more options Conditions 1 If all the VSF channels are in use the Ring Back tone is provided until a VSF channel is available 2 Individual User Greetings and Voice Mails are protected from AC power loss 3 15 3 2 Message Retrieval Description A user can access their Mail Box locally by placing a call to the VSF Voice Mail group by pressing the MSG button or by dialing VSF voice mail code ex 620 Prompts are then received to guide the user in the Voice Mail Box operation The user must enter a Mail Box number generally the station number and a corresponding password in response to the Request for Password Please enter your password code prompts lf the user enters a valid and matching Mail box and password the Number of Messages prompt You have xx new messages You have yy saved messages is received At this point the user also receives the VM long option prompt To play new messages press one to play saved messages press two to set greeting or password press eight to disconnect press pound Press 0 for the operator Press nine to hear this message again When the user responds by dialing 1 the first new message is played At the end of message playback the New Message option prompt is played To replay message
3. 2 ICM Dial tone is halted after dialing the first digit 3 Ifthe called station is busy Intercom Busy tone is provided for the Busy Tone time 7 sec then Error tone is sent by the system the caller may disconnect or activate a feature such as Message Wait Callback 50 Wireless SOHO Installation and Operation Manual 3 18 Intercom Call Hold Description While on an active ICM Call Users can place the ICM Call on hold the held station will receive the assigned MOH The call is placed on Exclusive Hold and recalls at the holding station after the station returns to idle Operation To place an active ICM call on hold LWS BS station and LWS WK 1 Press the Hold button GDC 400H 450H 1 Press Navigation right longer than 1 second To retrieve the held ICM call LWS BS station and LWS WK 1 Press the Station button associated with the held station GDC 400H 450H 1 Diala station number of held station Conditions 1 Only one ICM call may be placed on hold at a time 3 19 Line Ring Assignment Description Each station in the system can be programmed to provide an audible signal when the system detects an incoming call on specified Lines Operation To set Line ring assignment LWS BS station 1 Press Menu button 2 Dial 132 3 Selecta Line 4 Press the button of desired station and LED of button is turned on 5 Press Save button Conditions 1 A busy station receives the M
4. GDC 400H 450H 1 Press V Talk key 2 Dial Held Individual LINE Access code ex 8 3 Dial the Line number 01 03 1 Press Talk key 2 Dial Held Line Access code ex 8 Conditions 1 When a Line is placed on System Hold the button LED will flash it will flash at the holding station and will flash at all other stations 2 Acall on System Hold can be retrieved from any station allowed access to the Line in the system database using the Line button or the Held Line call access code Wireless SOHO Installation and Operation Manual 3 10 2 Hold Recall Description When a user places a Line call on hold a hold timer is activated If the timer expires the held call will recall at the station for the I Hold Recall time 30sec If the call remains unanswered the call is placed on System Hold and the LWS BS station also receives a recall for the Attendant Recall time 1min If still unanswered after the Attendant Recall time the Line call is disconnected and the appropriate circuits are returned to idle Operation Hold Recall operation is automatic 3 10 3 Automatic Hold Description While on an active Line call the system will place the call on hold automatically if the user presses the Station Line button In this case pressing a Line button while on a Line call will place the active call on hold and access the selected Line Operation To use Automatic Hold while on an active Line cal
5. 2 Dial the Group Call Pick up code ex GDC 400H 450H 1 Press V Talk key 2 Dial the Group Call Pick up code ex Conditions 1 Queue callback calls are not subject to Call Pick up any attempt will receive an error tone 2 When several calls are ringing simultaneously Call Pick up will connect the first in highest priority call Call priority order is Line transferred call gt Line hold recalled call gt Line incoming call gt queued call 33 Wireless SOHO Installation and Operation Manual 3 3 Call Transfer Description Line calls can be transferred to other stations in the wireless SOHO system Calls can be transferred announcing the call screened or without an announcement unscreened When a Line call is transferred the Transfer Recall Timer 30sec is initiated If the timer expires before the call is answered the Hold Recall process is initiated Users can transfer an active Intercom call to other stations in the wireless system using either screened or unscreened transfer When used the Intercom station is placed on Exclusive Hold and the Transfer Recall timer is initiated if the timer expires before the Intercom call is answered the call will bounce back recall to the transferring station until answered or abandoned Operation While on a call to perform a Screened Call Transfer LWS BS station and LWS WK 1 Press Trans 2 Dialthe station to receive the transfer 3 Whe
6. VV SOHO Wireless Telephone System LG N RTEL LWS LG Nortel Wireless SOHO Installation amp Operation Manual Wireless SOHO Installation amp Operation Manual Copyright 2010 LG Nortel Co Ltd All Rights Reserved This material is copyrighted by LG Nortel Co Ltd LGN Any unauthorized reproductions use or disclosure of this material or any part thereof is strictly prohibited and is a violation of Copyright Laws LGN reserves the right to make changes in specifications at any time without notice The information furnished by LGN in this material is believed to be accurate and reliable but is not warranted to be true in all cases All other brand and product names are trademarks or registered trademarks of their respective companies Special notes for operation in New Zealand The grant of a Telepermit for any item of terminal equipment indicates only that Telecom has accepted that the item complies with the minimum conditions for connection to its network It indicates no endorsement of the product by Telecom nor does it provide any sort of warranty Above all it provides no assurance that any item will work correctly in all respects with another item of Telepermitted equipment of a different make or model nor does it imply that any product is compatible with all of Telecoms network services Telepermitted equipment only may be connected to this units SLT port The SLT port is not specifically designed for 3 wire co
7. OIF Info QI SYSTEM ADMIN PASSWORD Should you set an ADMIN Password via Menu item 4 1 on the LWS BS menu it is advised that you record this password somewhere safe should you forget this password A service call is required if in fact you forget lose this password For convenience you may record this password in the space provided below or on the last page of this manual SYSTEM ADMIN PASSWORD 2 12 2 LWS WK Menus Call Register Missed Call Received Call Dialed Call Delete Call Sounds Ringing Type Ringing Volume Phone Register subscription Modify PIN Reset Phone Settings Alarm Clock Display Contrast Set Lighting Set Language S W Version Edit CO Code Wireless SOHO Installation and Operation Manual 2 13 System Capacities The LWS system is presently available in one configuration as shown in the Table 2 13 1 Table 2 13 1 LWS System Capacity Chart DESCRIPTION J CAPACTY JjRemak Stations LWS BS station 1 J HEAX SUT M S Une T Hoe PRESS Alow deny list 50 50 J Blackcallist 20 j Table 2 13 2 Wireless Terminal Capacity DESCRIPTION CAPACITY Remark J Phone book 60 Phone Dialed call log LONE MEM Phone Received missed calllog 50 ooo O 31 Wireless SOHO Installation and Operation Manual 3 OPERATION INSTRUCTIONS 3 1 Call F
8. Save soft button Enter the station number and new password Press Navigation down button Enter the station number and new password Press Save soft button Press Speaker button Press Change VM password code ex 559 If a current password exists enter the station number and current password And press Hold button Enter the station number and new password Press Hold button in LWS WK GDC 400H 450H pd a T s Press V Talk key Press Change VM password code ex 559 If a current password exists enter the station number and current password Press Navigation right longer than 1 second Enter the station number and new password Press Navigation right longer than 1 second To remove password for voice mail forcedly 1 2 3 4 Press Menu button in LWS BS station Press 4 2 Select the station number with Navigation right left button Press OK soft button To retrieve Voice Mail locally LWS BS station 1 Lift the handset or press the Speaker button 46 Wireless SOHO Installation and Operation Manual Dial Voice mail code ex 620 Dial the Mail Box and corresponding password to receive the Number of Messages prompt Dial desired option code At completion of session hang up to return to idle p ee I WK Lift the handset or press the Speak button Dial Voice mail code ex 620 Dial the Mail Box password to receive the Number of Messages
9. prompt Dial desired option code At completion of session hang up to return to idle xb S E EE GDC 400H 450H Press Talk key Dial Voice mail code ex 620 Dial the Mail Box password to receive the Number of Messages prompt Dial desired option code At completion of session Press 9 End key to return to idle icm co Iac Conditions Messages are retrieved in LIFO Last in First out order The default password for voice mail is If the user removes his password for voice mail the user can t enter his voice mail box If the user has lost his password for voice mail first force remove password at LWS BS station and change password at his phone refer to operation ee I 3 15 3 3 Message Retrieval Options Description The user may dial the digit 9 to receive the VM Long Options prompt while in the Voice Mail Box including during or after a voice message or system prompt except when an option has been selected that requires user dialing Some options involving user dialing include the Message Retrieval Option 1 2 Play New Saved Message 7 Cancel or Forward message Remote Access Only or 8 Mail Box settings refer to Table The VM long Options prompt is To play new messages press one to play saved messages press two to set station forwarding press seven This option is available only for remote access to set greeting or password press eight to disconnect press pound Pre
10. B When using pre dial gt Press for longer than 1 second All digits are cleared gt Press for less than 1 second 1 digit backspace gt When using local functional operation Function cancel It should be pressed for longer than 1 second SPEED PROGRAM B Post Dial gt Press for less than 1 second System speed dial SPEED gt Press for longer than 1 second Start Finish a system program PROGRAM LEFT B In an idle state To view missed call In MENU LEFT RIGHT INTERNAL TRANSFER HOLD B Talking Mode gt Press for less than than 1 second Transfer a call to another station TRANS gt Press for longer than 1 second Hold a call release a holding call HOLD In an idle state gt In MENU right button gt To make a intercom call or a line call UP DOWN B Talk Mode Up Down the level of Rx volume Call by name CLIP B Standby Mode gt In Menu Navigate and select among function items in a menu or submenu B No inputted state gt UP Local Redial gt DOWN Phonebook list B To lock Keypad Press for longer than 1 second B Display Press less than 1 second B While Dialing To insert pause Press for longer than 1 second B Talk Mode Camp On B Standby Mode gt is displayed Press for shorter than 1 second gt Enable disable manner mode Press for less than 1 second 0 9 Standard dial button 24 Wireless SOHO Installation and Operation Manual 2 9 LED O
11. LWS WK and DECT terminals away from heating appliances and electrical noise generating devices such as fluorescent lamps microwave ovens and televisions These noise sources can interfere with the performance of the LWS system 2 This system should be kept free of dust moisture high temperature more than 40 degrees and vibration and should not be exposed to direct sunlight 3 To Clean the LWS BS the LWS WK and DECT Terminals wipe with a soft cloth only Do not use benzene paint thinner or an abrasive cleansing powder as these may cause damage to the system and possible fire or electric shock 1 5 4 Caution 1 Ifthe product casing is broken disconnect the power supply cord immediately and return the system to your dealer A warning Replace batteries only with the same or equivalent type recommended by the manufacturer Dispose of used batteries according to the manufacturer s instructions Wireless SOHO Installation and Operation Manual 2 INSTALLATION 2 1 Pre Installation Please read the following guidelines concerning installation and connection before installing the LG Nortel Wireless SOHO System Be sure to comply with any applicable local regulations Note telephone extension cabling must be performed by local regulatory each country registered installer 2 1 1 Safety Installation Instructions When installing telephone wiring basic safety precautions should always be followed to reduce the risk of fire electric
12. auto an answering type and has 2 or more ring assigned stations the call from the line isn t forwarded to the forwarded destination of ring assigned stations 7 Ifthe line has one ring assigned station the call from the line can forward to forwarded destination of the ring assigned station 8 Astation in DND can t forward Wireless SOHO Installation and Operation Manual 3 2 Call Pick up 3 2 1 Directed Call Pick Up Description A station may answer incoming and transferred intercom line calls ringing at another station Call Pick Up All ringing calls are subject to Directed Call Pick up except Queue Callbacks Operation To Pick up a call ringing at another station LWS BS station and LWS WK 1 Lift the handset or press Speaker 2 Dial Directed Call Pick up code ex 7 3 Dial the ringing station s intercom number OR GDC 400H 450H 1 Press W Talk key 2 Dial Directed Call Pick up code ex 7 3 Dial the ringing station s intercom number Conditions 1 Queue callback calls are not subject to Call Pick up any attempt will receive an error tone 3 2 2 Group Call Pick Up Description A station can answer Call Pick Up incoming and transferred intercom line calls ringing at another station All ringing calls except Queue Callbacks are subject to Pick up by other stations Operation To Pick up a call ringing at another station LWS BS station and LWS WK 1 Liftthe handset or press Speaker
13. eee 15 2 5 Component Description ce eeeeee eee e eeeee enne een enean nana nnus 16 25 1LWS b9 DescipuOLzsasssecd decia es cc opc ent oboe icon e mui E Ed ns 16 2 DA EWS NV IK DSSCI OOM se aaah TT 17 2 5 3 Wireless Handset Description lessen 18 2 6 Hardware Initialization eee eeee ecc eeee esee 19 2 5 OWS BS and EWS ANK us deno bnt aatia laud 19 252 CI eS ats elendsi b iE tet I M MEER LIU 19 2 DISDIAY nucniiitcs ien dedee ie eo DEED HDi M Ee conce a seca seeae sags DU IDE dO ED Dr SE Mera 19 Wireless SOHO Installation and Operation Manual 21 VIG Bee E E 0 0 DES 19 22 RE DADIE O AY 9 20 2 8 Keypad Description c M mnnn 22 28 LEWS BS rere O EOE EI e T OE NEEE NE ve ueaate 22 2 9 2 OWS WN T 22 2 8 3 GDC 400H 450H Wireless Handaet sss sees 23 2 9 LED Operation DeScriDlOTDIsssiavereusa perci ena Vrbs o Ska EUER a 25 2 9 1 LWS BS and Wireless Keyset cccccccssssssssseceecccccceeessseeeeeeeeeseeaaasseeeeeeeesesesaaseeeess 25 2410 CONNOTATION uidi conati takE xu dE EN Eua Xx du bU Eis RxU IEEE creta ebur rcu UE aRa UE 26 2 MOA ACOUMMY COCE C E 26 2 AO EWS BS Date and TITIO contin esa tiim aS rer acide nein demus a et cam f t a 27 2 11 Terminal Registration and Termination 27 2 11 1 Registering the GDC 400H 450H L
14. is Message Icon indicates there is at least one new message Date amp Time Displayed in idle state Battery Displays battery level when a handset keeps operating Handy Number Displayed in idle state D UI e ESO JI Soft Menu Dependent on the status and menu choices the current available functions are displayed 21 Wireless SOHO Installation and Operation Manual 2 8 Keypad Description 2 8 1 LWS BS FUNCTIONAL Line 1 3 incoming call by pressing the line button Station button Allows you to make an intercom call Station 101 107 Wireless Terminals Soft Menu Keys ooft key 1 2 3 Dependent on the status and menu choices the current available functions are displayed Function Keys Set Night Weekend mode Headset Headset mode or speakerphone mode is switched by pressing the Headset button in idle state Headset LED will be illuminated when headset mode is selected Vol up To turn Handset or Speaker volume up during a call off hook Ringer volume is turned up if phone is ringing LCD contrast is turned up if phone is in idle state Vol down To turn Handset or Speaker volume down during a call off hook Ringer volume is turned down if phone is ringing LCD contrast is turned down if phone is in idle state station or line during a conversation When on a call the station user can place an active call on hold the held party will hear a hold tone Mute During a conversation pressing t
15. j ng gc LWS BS Station 1 Station2 Station3 Station d Station B Station6 Station 7 LWS BS Figure 1 4 1 LWS BS and GDC 400H 450H External calls Line calls up to 3 supported AUT ES ESN OR EY i Co QNEM i p p ep ep External call External call External call External call External call External call on Line 1 on Line 2 on Line 3 on Line 1 on Line 3 on Line 3 Figure 1 4 2 Three 3 External Calls Supported Internal Calls Three 3 internal calls can be conducted on six 6 cordless handsets while the LWS BS simultaneously makes an external call 2 0 0 B Q g EI ER E E i E e p ep ep p p p External call on Line x Figure 1 4 3 Internal Calls Supported One 1 FAX call or SLT Single Line Telephone call can be conducted on the SLT port of the LWS BS Wireless SOHO Installation and Operation Manual Figure 1 4 4 FAX or SLT call via SLT port of the LWS BS 1 5 Important Safety Information Read this information before installing your LWS system Failure to comply with these guidelines could prove either dangerous or illegal This information helps to avoid personal injury damage to the phone or other property damage 1 5 1 Installation and Environment 1 2 3 Install all phones according to the manual failure to do so could affect product functionality Do not install phones in direct sunlight so as to ensure full product functionality and fire prevention Do not install in
16. non ventilated areas such as the inside of a desk or other enclosure so as to ensure full product functionality and fire prevention Do not install the phones near appliances such as a TV refrigerator vacuum cleaner audio equipment etc which may cause interference and affect voice quality Do not install the phones in an excessively dusty area so as to ensure full product functionality fire and electrical short prevention 1 5 2 Electrical Considerations Do not overload the electrical outlet with power cords so as to prevent fire or electric shock Do not touch the plug with wet hands Failure to comply may cause electric shock To disconnect any phone from the electrical socket grasp and pull the plug not the cord Failure to comply may cause fire or electric shock Do not cover the phones or place the phones or power adapter near a heating appliance Failure to comply may cause fire or electric shock Do not place objects on the power cord or allow the power cord to excessively bend Failure to comply may cause fire or electric shock Do not modify or disassemble the power cord If power cord or plug is impaired do not use it Failure to comply may cause fire or electric shock Only clean power cord and plug when not plugged into the outlet by rubbing the cord with a soft cloth Failure to comply may cause fire or electric shock Wireless SOHO Installation and Operation Manual 1 5 3 Precaution 1 Keep the LWS BS the
17. shock and personal injury 1 Never install telephone wiring during a lightning storm 2 Neverinstall a telephone jack in wet locations unless the jack is specifically designed for a wet environment 3 Never touch un insulated telephone wires or terminals unless the telephone line has been disconnected Wireless SOHO Installation and Operation Manual 2 2 Battery Installation 2 2 1 GDC 400H Handset Battery Installation To install a Battery to the Handset 1 Remove the battery cover by pressing the latch as shown and slide down to open 2 Verity batteries are orientated correctly for polarity when inserting 3 Close the battery cover and slide it upward until it clicks into place Figure 2 2 1 1 Handset Battery Installation NOTE en gt Purchase new batteries from your LG Nortel Service Center gt The battery has a limited operating life warranty period for the battery is 6 months from purchase date 2 2 1 1 GDC 400H Battery Charging To charge the handset 1 Place handset on the plugged in charger for 12 hours before initial use Wireless SOHO Installation and Operation Manual Power Outlet ACIDC Adaptor sns SR260S Handset Charger Figure 2 2 1 1 1 GDC 400H Handset Battery Charging 2 2 2 GDC 450H Handset Battery Installation To install a Battery to the Handset 1 Remove the battery cover by pressing the latch as shown and slide down to open 2 Verity batteries are orienta
18. Auto Attendant will complete an unsupervised call transfer to the station Operation To record an Auto Attendant Announcement LWS BS station 1 Press the Menu button Dial 2 3 2 Dial After the record prompt and beep tone record message Press the Save soft button to stop recording and save the message Oe eI To delete a recording 1 Press the Menu button 2 Dial 232 3 Press Delete soft button Conditions 1 Ifthe external caller dials a station number and the station is busy or there is no answer the call is routed by busy error no answer Exception destination menu 2 3 4 2 No answer routing time is set by the No answer Timer Menu 2 3 5 3 he greeting is played by retry count menu 2 3 3 4 The auto attendant feature isn t applied to Tel Fax Line Menu 1 3 1 In Tel Fax Line after fax tone detection time the call goes to ring assigned stations Wireless SOHO Installation and Operation Manual 3 15 3 VSF Voice Mail 3 15 3 1 Message Storage Description When a station activates Call Forward to the VSF Group a call is transferred to a VSF mail box The caller connects to the called station s User Greeting followed by a beep tone The remote caller can record a message and hang up or dial for further options When disconnection occurs the VM application stores the message in the called user s voice mail box and activates the Message Waiting indication at the user s station
19. Buttons 16 Transfer Button 17 Hold Button 18 Mute Button 19 Speaker Button 20 Microphone Figure 2 5 1 1 LWS BS Component Description 16 Wireless SOHO Installation and Operation Manual 2 5 2 LWS WK Description LG HORTEL C2 AMAN UI SA EUM n n fri 1 H M D ARANAN 5 6 7 8 S S 1 Handset 2 Navigation OK Key 3 Speaker 4 Menu Button 5 DND Button 6 Headset Button 7 Volume Up Button 8 Volume Down Button 9 Ring Indication 10 LCD 11 Line Station Selection Buttons 12 Soft Buttons 13 MSG Button 14 Dial Buttons 15 Transfer Button 16 Hold Button 17 Mute Button 18 Speaker Button 19 Microphone Figure 2 5 2 1 LWS WK Component Description 17 Wireless SOHO Installation and Operation Manual 2 5 3 Wireless Handset Description Earpiece p Full color LCD Buzzer Belt Cli Left Soft Navigation P button button Talk button Right Soft button End Power button Recall Clear button Dial pad Battery charging Silent Alert terminals button Keypad Lock Call back button Speed Program Message button button Figure 2 5 3 1 GDC 400H Component Description Earpiece Full color LCD Belt Cli Left Soft Right Soft i button button Talk button Navigation End Power button Battery cover button Call back Speed Program Message button button Battery charging Recall Clear terminals button eS uD 8 Silent Alert a Keypad Loc
20. LCD contrast is turned up if phone is in idle state Vol down To turn Handset or Speaker volume down during a call off hook Ringer volume is turned down if phone is ringing LCD contrast is turned down if phone is in idle state station or line during a conversation hold the held party will hear a hold tone Mute During a conversation pressing the MUTE button will disable the handset microphone or the speakerphone whilst continuing to listen to the other party Pressing the MUTE button again will reactivate the microphone This button is active on all calls Speaker Pushing the Speaker button allows the User to make or continue a call using the Speaker for two way communication Pressing the Speaker button again will deactivate the Speaker and send call transmission to the handset if in use or terminate the call Dial Pad Use to dial a number select a menu item or input values 2 8 3 GDC 400H 450H Wireless Handset TALK B To make a call gt Redial number saved in handset END POWER END POWER To end a call Press for less than 1 second Power Off Press for less than 1 second Leave a call back or a message Press for less than 1 second Ignore an incoming call LEFT SOFT RIGHT SOFT Access to the current functions by pressing the soft button directly below this Wireless SOHO Installation and Operation Manual RECALL CLEAR B Talk Mode Register recall B Recall a call and retry next call
21. WS WK to LWS BS 27 2 11 2 Terminatiag a SLS enle 29 Del MENU IrCC eM 30 PVE AT IV Se Tel 30 2 12 2 EWS WK MENUS vesierec s oded statute cba E Dosis avete ted rU 30 ME ICEeIj isisisi iaa iaaa oaea iiaiai 31 3 OPERATION INSTRUCTIONS erre ener eena nuns 32 JS T Gal ON W 0 is ddnde teu is PenE eS M I ELEC It EE EM Le eee 32 32 Gall PUG IUD e 33 32 rected Call PICK Wiis atest 33 3 2 2 elle Call e Be 33 9 9 Gall H rT L iiit sari ed hos iav EE Sus sos idv edi Res aa Sas Sen accu cus usse EE iu UE cn Revo ase Ex YE Spass 34 3 4 Call Waiting Camp On c c esen 35 9 SLINE PAG COS S aiisusdienibc Dist cie bae EFE TEE EFE cu sa EINE Ere Areas ur cieaU Ee PRESTO uud 35 3 6 Three Party Voice Conference 1 eeee eccL eeeeeeeerr nennen nnn nnns 36 Dat WINE CUONY c S 37 3 0 DND DO NGT DISTUND dccwiwsssnzesnswssscignssncnatinensvensannenveeaaneeanteeassenntecdeawensteeuatmbaa 37 3 9 Headset C ompatibility i coin ioco gias eu bangdi agad daag ahars 38 VO v olio PORE E 39 CAEN Moo NN E 39 SMO lt 2 rale mici TU CLERI 40 SLR SHE ale lt ee M UEM 40 Wireless SOHO Installation and Operation Manual 311 CID IAC aT c teeta 40 3 12 Allowed Denieg Number sss sss
22. ation right left button 4 Press Save soft button Conditions 1 The fax tone detection time is 10 seconds 2 The auto attendant feature isn t applied to Tel Fax Line 53 Wireless SOHO Installation and Operation Manual 3 24 Feature Code for LWS BS Description User can access Feature Code unlocking several functions e NZ Feature Code Remark Intercom Call 700 708 MEN Group Call Pickup up cq Direct Call Pickup L NEN o Individual Line Access 48 XX XX 01 03 line number Line Access Code ML VSF VM access code Access individual held line 4 XX WE 01 03 line number Access held line e Other countries D M ImeromCal 1100408 EMEN MENMMMMN Bie Cal Pap C Individual Line Access 88 XX XX 01 03 NA number Line Access Line Access Code T access code Access individual held line 94 XX XX 01 03 _ number Accessheldline held line 54 Wireless SOHO Installation and Operation Manual 3 25 Feature Code for L WS WK Description User can access Feature Code unlocking several functions NZ Feature 6006 Remark _ Intercom Call 700 708 I DND J 588 j Call Forward 564 J Change VM password BB 0 0 0 Group Call Pickup A Direct Call Pickup 4e KS XX 01 03 Individual Line Access 48 XX Line number Line Acce
23. cess Restrict Menu 1 51 Allowed Numbers Menu 3 2 Denied Numbers Menu 3 3 3 13 MOH Music On Hold Description When a call is placed on hold the system will deliver a recorded message from VSF In this way the connected user can determine that the connection is still active The base station records the VSF message for MOH If a message isn t recorded the default MOH will be delivered Operation LWS BS station To record a VSF message for MOH 1 Press the Menu button 2 Dial24 3 Dial T 4 After the record prompt and beep tone record message 5 Press the Save button to stop recording and save the message Wireless SOHO Installation and Operation Manual 3 14 Speed Dial 3 14 1 Display Security Description Individual and Common Speed Dial numbers may be programmed so that the digits are not displayed on the LCD of the LWS BS station Operation 1 To assign Display Security to a Speed Dial number 2 Dial as the first digit of the Speed Dial number Conditions 1 The number is displayed when programming a Speed Dial number 2 Display Security is provided on all Line calls including calls that are transferred or recall 3 14 2 Station Speed Dial Description The LWS BS station can store commonly dialed numbers for easy access using Station Speed Dial bins The base station has access to 20 Speed Dial numbers Operation To dial using an Station Speed Dial 1 Lift hand
24. e is received at the LWS WK 8 If the registration fails repeat procedure from Step 1 to 7 at the LWS BS and Step 1 to 6 from the LWS WK 28 Wireless SOHO Installation and Operation Manual 2 11 2 Terminating a Registration To terminate a subscription below procedure should be performed on the LWS BS 1 Press Menu button 2 Press Digit 1 CONFIGURATION submenu or Select 1 CONFIGURATION using Navigation up down key and OK Button 3 Press Digit 4 STATION REGISTRATION sub menu or Select 4 STATION REGISTRATION using Navigation up down key and OK Button 4 Press Digit 2 DEREGISTER STATION submenu or Select 2 DEREGISTER STATION using Navigation up down key and OK Button 5 Select the phone number using Navigation left right key S101 S107 Press Navigation OK button or OK soft key 7 When the subscription is complete below message is shown on LWS BS LCD STATION 10X UNSUBSCRIBED SUCCESS R Note gt DEREGISTER To erase registration information of both LWS BS and Wireless terminals LWS WK and GDC 400H 450H handsets gt FORCED ERASE To erase registration information of the relevant Wireless terminal e g in case that the terminal is missing or non functional n this case the registration information will be kept on the terminal itself gt All Data ERASE To erase registration information of all wireless terminals n this case the registration information will be kept on th
25. e terminals themselves e Procedure of erasing the registration information on the terminal itself 1 Press Menu button 2 Select Phone Register and press OK button 3 Select Reset on the Menu and press OK button 4 Enter HS PIN Code default 0000 using dial button And then press OK button 5 Select Handset on the menu and OK button 29 Wireless SOHO Installation and Operation Manual 2 12 Menu Trees 2 12 1 LWS BS Menus 1 Configuration 4 Date 7 Time 2 Country 3 Outside Line Setup TiOutside line type 2 Ring Assignment 4 Station Registration 1 Register station 2 Deregister station 3 9tation forced erase 4 All data erase 5 Park code 5 Station Setup 1iQutside ling access restrict ZIS alon name 2 Voice Services 3 Supplementary 4 System Info 5 This Station 1 Time Remaining 1 CID Blacklist 1 dmin Password 1 Ring Type 2 Number of 1 Blacklist 2 Delete Station VM 2 LCD Display Massages destination Password 3 VM Password 3 Auto Attendant Z Black entry 3Databasemanagement 4 Alarm 1 Activate auto 2 Allowed numbers 1 Load Defaults attendant 3 Denied numbers 21DE Backup 2 Record auto atd 4 Call Progress 3 DB Restore Greeting Options 4 Systeminitialize o Retry count J Curside line access Systemrestart 4 Alrernate code 4 System SAV Version destination 2 Pause time 5 Software Upgrade SING ansvrer timer 3 Fwd no answer A System S W upgrade 4 Record M H timer 2 Base phone S W upgrade
26. ea aa eiae 3 EN LISS CI ON E E T T TE 3 1 5 Important Safety Information seene eenn neee 4 1 5 1 AnStallation arid Environ MeNi iacit o a aeneo dere estote stapte etos 4 1 5 2 BleetrealCorisideratiOriS ssa a proa dive eoo his s S o E E UMS 4 1 5 9 FCC HIHOH em ecran a cunei E mc OR osea cei a a E 5 Um CAUTION P 5 ZINS TALLA TION 6 AM a la G n e 6 2 1 1 Satety Irnstallattor Inst ee accrue oes demi o morto wwe tco Der Saw ue arse Dome dirt 6 2 2 Battery MStalhatlOM c 7 2 2 1 GDC 400H Handset Battery Installation eeeseeeeeeeeeesssssse 7 2 2 2 GDC 450H Handset Battery Installation sseeeeeeseseeeesssssss 8 2 3 LWS BS Handset and Peripheral Connections 10 e SS ASOMME CON E UI ET MR 11 232 AC DC Adapter Gollisellohiass erede tinet eise be dene ed eat d leid 11 2 9 9LWSSWIS GODPeCHOfz sued Soli E Eat atu Eo S adita Lec eam 12 2 3 4 Wireless Handset Connection cssccccccccsssseeeecsessseceeceeeasseeeeecseeasseeeecsseasseeeeess 12 2 3 5 Foot Stand Connection the LWS BS and LWS WK sees ee eee eee 14 2 4 Hardware Installation 5 eio tia ee peo eee a ieee ed neca iu acu bue ice m reo So pu crEua cens diras 15 2 4 1 Wall Mount of the LWS BS or the LVWS VWK
27. er a new password 1 Dial 7 to receive the Password Entry prompt Please enter your new password and press pound when finished 2 Dial new password 3 Press TT the Reenter Password prompt will be heard Please re enter your password to confirm and press pound when finished 4 Dial new password again 5 Press T and the Password Confirmation prompt will be heard Your password is saved To create a new greeting 1 Dial 4 to hear the Greeting Option prompt To listen to your current greeting press five to record a new greeting press seven to return to the main menu press nine 2 Dial 5 to hear your greeting OR 3 Dial 7 to hear the Record Greeting prompt At the tone record your new greeting press when done 4 After the beep record your desired greeting speaking in a normal voice 5 Press T and receive the Greeting Confirmation prompt Your greeting is saved To adjust Mail Box Settings 1 Dial 9 to hear the Mail Box Setting prompt To edit your greeting press one to edit you password press two to return to main menu press nine Conditions 1 If the dialed number is not recognized the Invalid Entry prompt is played 48 Wireless SOHO Installation and Operation Manual 2 The user must assign a password Authentication code up to 12 digits before access to the mailbox will be allowed 3 15 3 5 Call Forward from VM Description Ex
28. er adapter one 1 AC power cord one 1 antenna with rubber ring three 3 line cords one 1 Quick User Guide and one 1 CD manual Please verify that all parts shown below were provided in the package Power Adapter Antenna Line Cord LWS BS Unit with Foot AC power cord W EDD N F am Quick User Guide Manual CD Figure 1 2 1 LWS BS Package Contents 1 Wireless SOHO Installation and Operation Manual The LWS WK includes one 1 wireless keyset one 1 AC DC power adapter one 1 AC power cord and one 1 Quick User Guide Verify that all parts shown below were provided in the package LWS WK Power Adapter Wireless Terminal AC power cord Figure 1 2 2 LWS WK Package Contents 1 3 Configuration The following image depicts a sample configuration using LWS BS system and wireless phones LWS WK and GDC 400H 450H Quick User Guide Base Station Keyset Wireless Handset LWS BS LWS WK GDC 400H 450H Station 2 Station 3 System Terminal Figure 1 3 1 Sample Configuration Wireless SOHO Installation and Operation Manual 1 4 System Capability 1 4 1 Description e Lines up to 3 e Cordless Handsets up to seven cordless handsets provided separately EE EE EE EE Ie Io S Ie zz e Ie 2 pem C ler e Zil m Zal Eel lel faite b Ext N Eit b iiss b fase b Gare N fase REI ex ex EJ Saji EHEJ a ep e p ep l 9 Les T
29. etween headset and speakerphone isn t supported In the headset mode pressing the Speaker button will send audio to the Headset instead of the speakerphone LWS WK By pressing Headset the user can use the headset immediately In talk mode with headset if the user presses the Speaker button the user can talk with the speakerphone Operation LWS BS station To select Headset mode 1 Press the Headset button 2 The LED of Headset button is turned on To place answer calls using the headset 1 Press the Speaker with the phone in Headset mode LWS WK To place answer calls using the headset 1 Press the Headset button 38 Wireless SOHO Installation and Operation Manual 3 10 Hold 3 10 1 Hold Description Lines may be placed in a waiting state such that other stations on the system are able to access the Line If the call remains on hold at expiration of the System Hold Recall Timer normal Hold Recall will be activated Operation To place a call on System Hold LWS BS station and LWS WK 1 Press the Hold button GDC 400H 450H 1 Press Navigation right longer than 1 second To access a call from System Hold LWS BS station and LWS WK 1 Press the LINE button 1 Liftthe handset or press the Speaker button 2 Dial Held Individual LINE Access code ex 8 3 Dial the Line number 01 03 1 Liftthe handset or press the Speaker button 2 Dial Held Line Access code ex 8
30. gistered at a time 2 11 1 1 Enabling Registrations To enable a registration the below procedure must be performed on the LWS BS 1 Press Menu button 2 Press Digit 1 CONFIGURATION submenu or Select 1 CONFIGURATION using the Navigation up down key and then press OK soft but ton or Navigation OK key 3 Press Digit 4 STATION REGISTRATION submenu or Select 4 STATION REGISTRATION using the Navigation up down key and then press OK soft button or Navigation OK key 4 Press Digit 1 REGISTER STATION submenu or Select 1 REGISTER STATION using the Navigation up down key and then press OK soft button or Navigation OK key 5 Select the phone type using the Navigation left right key GDC 4XX or LWS Wk Press Navigation OK button or OK soft key 7 Proceed to instructions below Registering GDC 400H 450H to the LWS BS or Registering 27 9 Wireless SOHO Installation and Operation Manual LWS WK to the LWS BS 8 When the registration is completed below message is shown on the LCD of the LWS BS STATION 10X SUBSCRIBED SUCCESS 2 11 1 2 Registering GDC 400H 450H to the LWS BS To register to the LWS BS the below procedure must be performed on the GDC 400H 450H 1 Press Menu 3 859999 button to display the menu 2 Highlight Phone Register in the menu using the Navigation 77 button 3 Press OK ES button then the Phone Register menu will be displayed 4 Selec
31. he MUTE button will disable the handset microphone or the speakerphone whilst continuing to listen to the other party Pressing the MUTE button again will reactivate the microphone This button is active on all calls Speaker Pushing the Speaker button allows the user to make or continue a call using the Speaker for two way communication Pressing the Speaker button again will terminate the call EXIT on Menu Dial Pad Use to dial a number select a menu item or input values 2 8 2 LWS WK FUNCTIONAL CLASSIFICATION BUTTON NAME BUTTON DESCRIPTION Line 1 3 the incoming call by pressing Line button Station button Allows you to make an intercom call Station 100 108 Station 100 Base Station Station 101 107 Wireless Terminals otation 108 SLT FAX Soft Menu Keys ooft key 1 2 3 Dependent on the status and menu choices the current available functions are displayed 22 Wireless SOHO Installation and Operation Manual FUNCTIONAL CLASSIFICATION BUTTON NAME BUTTON DESCRIPTION Retrieve Messages Up down right left ok Function Keys Blocks incoming calls ringing This applies to outside calls intercom calls and transfers Headset Connecting an optional headset to the station allows hands free conversations by pressing Headset button An industry standard headset can be connected to a station Vol up To turn Handset or Speaker volume up during a call off hook Ringer volume is turned up if phone is ringing
32. itions 1 The user may only Camp On to a station in busy mode a user may not Camp On to a station in DND a conference etc 2 Ifthe calling station disconnects from the call after activating Camp On Camp On is cancelled 3 A Camp On tone is sent each time the calling user presses the button 3 5 LINE Access Description Stations can access outgoing lines The LWS BS station and LWS WK may use flexible buttons assigned to access a specific line button for outgoing calls Operation To place an outgoing Line call LWS BS station and LWS WK 1 Liftthe handset or press the Speaker button 2 Press desired LINE button dial the line access code or Individual Line Access code GDC 400H 450H 1 Press V Talk key 2 Dial the Line access code or Individual Line Access code To answer an incoming Line call LWS BS station 1 Lift the handset or press the Speaker button Or 2 Press flashing LINE and lift the handset to speak privately Wireless SOHO Installation and Operation Manual LWS WK 1 Liftthe handset or press the Speaker button LWS WK does not support answering the incoming call by pressing Line Station button in ringing state GDC 400H 450H 1 Press V Talk key 3 6 Three Party Voice Conference Description The system will allow three internal and external parties to be connected on a conference call An unlimited number of 3 party conferences may be established Onl
33. k button button Figure 2 5 3 2 GDC 450H Component Description 18 Wireless SOHO Installation and Operation Manual 2 6 Hardware Initialization 2 6 1 LWS BS and LWS WK Once the LWS BS and the LWS WK have been properly installed in the desired locations perform the following 1 Plug in the AC DC adapter to the LWS BS or the LWS WK use only the included AC DC adapter SA B122 2 The LWS BS or the LWS WK is powered up and its display on the LCD will be activated 2 6 2 Wireless Handset To start up the Handset 1 Press and hold bs for approximately 2 seconds 2 he handset automatically enters standby mode when a signal is located 3 he handset automatically returns to standby mode whenever it is placed on the charger To power down the Handset 1 Press and hold 6 for approximately 3 seconds 2 7 Display 2 7 1 LCD Specification User can select one of backlight control options always on always off busy state on 2 7 1 1 LWS BS e 240x144 Graphic LCD e Backlit On Off Control with 3 selectable option e Ten Level Contrast Setting 2 7 1 2 LWS WK e 240 x 42 Graphic LCD e Backlight On Off Control 6 Ten Level Contrast Setting 19 Wireless SOHO Installation and Operation Manual 2 7 2 LCD Display 2 7 2 1 LWS BS 12 3 4 5 b 7 8 9 W ii 12 13 14 15 16 17 18 19 20 S5 22 23 24 25 26 27 Figure 2 7 2 1 1 the LWS BS LCD Display Screen 1 Call Forward Icon indicates the base station is cu
34. l LWS BS station 1 Press the desired feature button or Line button the active call is placed on Hold Conditions 1 There is no limit on the number of calls that can be placed on Hold using Automatic Hold 3 11 CID Blacklist Description The system can employ caller number to determine the routing of incoming external calls The system will compare the received caller number to entries in the CID Blacklist and if a match is found will route the call to the Voice mail of base station or disconnect the call Programming CONFIGURATION Blacklist destination Menu 3 1 1 Blacklist entry Menu 312 40 Wireless SOHO Installation and Operation Manual 3 12 Allowed Denied Number Description Allow Deny list has 50 codes and each code can contain up to 20 Digits This list is applied to the user with Outside Line access restrict Menu 1 5 1 As digits are dialed they are compared to entries using the following rules to allow or deny the call Rule 1 Ifa table has no entries no restrictions are applied Rule 2 Ifthere are only Deny entries restrictions are provided as Deny only Rule 3 ___If there are only Allow entries restrictions are provided as Allow only Rule 4 Ifthere are both Allow and Deny entries the Deny entries are searched If the dialed number matches a Deny entry the call is restricted if no match is found the call is allowed Programming CONFIGURATION Outside Line Ac
35. n answered announce the call 4 Hang up to complete the transfer GDC 400H 450H 1 Press Navigation right shorter than 1 second 2 Dialthe station to receive the transfer 3 When answered announce the call 4 Press 9 End key to complete the transfer While on a call to perform an Unscreened Call Transfer LWS BS station and LWS WK 1 Press Trans 2 Dialthe station to receive the transfer 3 Hang up to complete the transfer GDC 400H 450H 1 Press Navigation right shorter than 1 second 2 Dial the station to receive the transfer 3 Press End key to complete the transfer Conditions 1 The transferring station may camp a call at a busy station refer to Camp On 2 Astation in DND or out of service can t receive a transfer any attempt will result in an error tone Wireless SOHO Installation and Operation Manual 3 4 Call Waiting Camp On Description Call Waiting is used to notify a busy station that a call is waiting The busy station is notified of the waiting call with a Camp On tone After receiving a busy signal the calling station camps on to the called station The called station can respond by answering the waiting call which places the active call on hold activating One Time DND or ignoring the Camp On tone Operation To activate a Camp On while receiving the Intercom busy tone 1 Press the button called and calling stations receive Camp On tone Cond
36. n coca a Cua chin u xa RE RD essen eee ennenen 41 3 13 MOH M sSIC On Hold 52 522 Bog E bases Rs naa xVR EV Cus REL M ERE RYE cea a R ae au EU Uc bx ERE 41 3 PS OCC ie Dla MEET LU 42 LH DISDIAY SSC UY PEE UO A 42 3142 Stallohi Speed Dialis anao e dint adco s enit au adiac d esithetufvnd iG abla anette 42 o 4 3 System Deed Dial arasinan deese oec eate eeu ee eto este e ia ea obo nidi omet dvo docet 43 3 15 VSF Integrated Auto Attendant Voice Mail 44 suum 44 9 15 28 PAULO JAHeOallbusitenenci com un Ende rtis nde eet un usta o teneP I epo UN E MEO USE 44 9915 VoF NOICE Mall cesusei sates tot deae motu vetus Ee E R E O vato Eso ss oE DIT doLE cR MF re II 45 3 16 Wake Up AlarM ueste iusscvussux ur E6EnSEPEESEE ara ARET 49 3 17 Intercom Call ICM Gall 5 55 6 Erat secado vua Cu a xg E CES TEE E ERE au vue PE Ra EFE En ERU 50 3 198 Intercom Call Hold uiis inicie deii coa ur oo da cc Hio Pao qued Esa aue ES ER REES EY Aaaa 51 3 19 Line Ring ASSIQgnImehl oicio ioni cron eoe toy eun cune ennenen nenen enen 51 3 20 Night Weekend mode 11 essen ennenen nenen 52 3 20 Call LOG DISD AY sceiicisssccsioteetas sun S E70 rcu e Gad RE oU PR Ex PE EE cao do EE EITa ESL GRE TRUE EDS 52 3 22 MUTE 53 3 239 Tel Fax M MISIT TTD I TT 53 3 24 Feature Code Tor LVWS BB cssssssss sese esssess senses nenen e
37. nne 54 3 25 Feature Code Tor LVWS WK ss sss sss ss esse enesenn ennenen nenen 55 4 USEFUL INFORMATION eere rre 56 AA Coetu 56 Wireless SOHO Installation and Operation Manual 1 INTRODUCTION This Installation amp Operation Manual is designed to provide general system features and operating instructions for the LWS LG Nortel Wireless SOHO System This wireless telephone system is compliant to the Digital Enhanced Cordless Telecommunication DECT specification using carrier frequencies from 1 88GHz to 1 9GHz It uses Time Division Multiple Access TDMA technology providing security and protection from eavesdropping The system utilises duplex communication between each handset or keyset via the LWS BS base 1 1 Manual Usage This document provides general information about the installation description and operation of the LWS system While every effort has been made to ensure the accuracy of this information LG Nortel takes no responsibility for the accuracy or interpretations thereof This section is a functional listing of features with the description and operation of each The structure is divided into 3 parts as listed e Description explains the nature of the feature Operation describes how to use the feature NOTE explains any requirements or constraints of the feature related to its configuration 1 2 Package Contents The LWS BS includes one 1 base station one 1 AC DC pow
38. nnected equipment 3 wire connected equipment might not respond to incoming ringing when attached to this port Under power fail conditions this telephone system may not operate Please ensure that a separate telephone not dependent on local power is available for emergency use The caller s telephone numbers which are displayed and stored in this equipment include the callers area code plus the toll prefix 0 When calling back to a local number caller using the stored CLI the O and area code will be used which may incur a toll charge depending on your toll carrier If a charge for local calls is unacceptable only the 7 digits of the local number should be dialled The Caller Display receiver operates correctly in conjunction with Telecom s ringing cadences DA1 normal cadence DA2 unused cadence and DA4 FaxAbility cadence It does not operate in conjunction with ringing cadence DA3 unused cadence Wireless SOHO Installation amp Operation Manual Hevision History Feb 2010 Initial release March 2010 Revised the text of Menu on LCD and corrected misspelling And added to Special note for New Zealand Wireless SOHO Installation and Operation Manual Table of Contents TINTRODUGTIO I caissoqexs uto vussEh s icuusbsduxS cues aa aeu aua duca mEHE tUa eiua E ERE EEs 1 USE Manual 8 SAG C m 1 1 2 Packdge Contents T 1 1 9 CONMGULAU ON ssns na aaa a Aa OANA 2 1 4 SVSIEM CAD aD INN irnir r ausu cen c
39. orward Description Users may have selected incoming calls re routed to other stations or voice mail Forward feature is applied to internal calls auto answering line calls amp normal line calls with ring assigned only to one station Operation To activate Call Forward LWS BS station 1 Press the Forward soft button 2 Select forward type Uncondition Busy No Answer Busy No Ans 3 Select station number or VM 4 Press Save soft button Wireless Terminal 1 Press Talk key in GDC 400H 450H or Speaker button in LWS WK 2 Dial Call Forward code ex 554 3 Dial forward type 1 Unconditional 2 Busy 3 No Answer 4 Busy No Answer 4 Dial station number or VSF VM access code To deactivate Call forward LWS BS station 1 Press the Forward soft button in forward state 2 Select OFF in forward type 3 Press Save soft button Wireless Terminal 1 Press Talk key in GDC 4XX or Speaker button in LWS WK 2 Dial Call Forward code ex 554 3 Dial to cancel Call Forward Conditions 1 A station receiving a forwarded call can transfer the call to the forwarding station 2 Calls cannot be forwarded to a station in DND if attempted an error tone is returned 3 Call Forward status is maintained in the system s non volatile memory for protection from power outage 4 Forward feature isn t applied to SLT Fax port 5 Astation can t forward to DND station 6 Ifa line isn t
40. ounting near TV and another cordless telephone microwave oven or personal computers and other electrical equipment Handset AC DC Adaptor SA B122 Figure 2 3 3 1 LWS WK Connection 2 3 4 Wireless Handset Connection To connect a Wireless Handset to be used with the system 1 Plug in the AC adapter cord to the Handset Charger and plug AC outlet to the power outlet 2 Use only the included LG Nortel AC DC adapter which is provided together with GDC 400H 450H It is dependent on the country to provide the AC DC adapter 12 Wireless SOHO Installation and Operation Manual Warning 1 Adaptor 2 To AC OUTLET Figure 2 3 4 1 Wireless Handset Charger Connection GDC 400H Figure 2 3 4 2 Wireless Handset Charger Connection GDC 450H 13 Wireless SOHO Installation and Operation Manual 2 3 5 Foot Stand Connection the LWS BS and LWS WK When the Foot Stand to either the LWS BS or the LWS WK is attached it can be connected at a 35 or 55 degree angle To connect the Foot Stand at a 35 degree angle perform the following Figure 2 3 5 1 Foot Stand Connection 35 degree angle To connect the Foot Stand at a 55 degree angle perform the following Figure 2 3 5 2 Foot Stand Connection 55 degree angle 1 Align the top tabs on the foot stand with the slots on the back of the LWS BS or the LWS WK 2 Move the foot stand upward until it clicks into place 14 Wireles
41. pecific country 26 Wireless SOHO Installation and Operation Manual 2 10 2 LWS BS Date and Time The Base Date and Time can be set and adjusted by the User In the event of a power failure the system will retain Date and Time including Database with internal Lithium Battery All wireless keysets registered to the Base Station will automatically adjust Date and Time according to the Base Station value after pressing Talk key or Speaker button To set the Date amp Time 1 With the LWS BS in idle state press the Menu button 2 Select 1 CONFIGURATION gt 1 DATE TIME 3 In this menu set the Date and Time by entering the desired values using the keypad and scrolling with the navigation arrow keys 4 When finished press the SAVE soft key or press the OK button Navigation key and a confirmation tone will be heard R Note gt Date and Time of Wireless Keysets LWS WK and Wireless Handsets GDC 400H and GDC 450H are automatically updated by the LWS BS after pressing Talk key or Speaker button so there is no need to set the date and time on these 2 11 Terminal Registration and Termination The LWS BS controls the functional service and registration related to the LWS WK and GDC 400H 450H including a registration function Each LWS WK and GDC 400H 450H must be registered to the LWS BS Base Station before use 2 11 1 Registering the GDC 400H 450H LWS WK to LWS BS Only one Wireless Handset or Keyset can be re
42. peration Description 2 9 1 LWS BS and Wireless Keyset FUNCTIONAL CLASSIFICATION LED OPERATION LED DESCRIPTION Line Selection Green RED Blink Line is in hold state Button Green blink Line is held by the own station Red blink Line is held by others Indicates ringing state Red steady on The red LED indicates that the associated line is in use by other user Station Selection Button Ringing state indication DND Headset Mute Speaker Nore Blinking rate e Base Station 0 5 sec e Wireless Keyset 0 78 sec 25 Wireless SOHO Installation and Operation Manual 2 10 Configuration 2 10 1 Country code To set the nation code perform the following Press the Menu button on the LWS BS Select 1 CONFIGURATION gt 2 COUNTRY If you want to change country press CHANGE soft key or OK Navigation key oet the Country code refer to the blow Nation Code Table When finished press the SAVE button and system will ask you to confirm it If you select YES as pressing digit 1 system will restart and database will be initialized b Ore ea Nation Code Table NATION CODE NATION CODE NATION CODE Bolivia 591 Brazil 55 Brunel 673 Fiji 67D Germany 49 Ghana 233 Greece 30 dan 98 X Malaysia 60 Saudi Arabia 966 Thailand OS Turkey 190 United Arab Emirates Qa gt Itis recommended that the Country code is configured to enable proper operation of the LWS BS according to the s
43. peration Manual 4 Dial 2 digit hour and 2 digit minute for alerting 5 Press Save button To erase Wake Up LWS BS station 1 Press the Menu button 2 Dial 54 3 Select OFF 4 Press Save button Conditions 1 The Wake up alarm Ring signal is 30 seconds On 90 seconds Off 3 times If no action is taken by the user the ring signal is given to the Attendant with a display designating the station number that did not respond 2 lime hh mm must be entered in the Military 24 hour format 3 The daily alarm will reset and repeat each day until erased cancelled the One time alarm will reset and cancel automatically 3 17 Intercom Call ICM Call Description A non blocking ICM is available to all stations in the system Users may place an intercom call to other stations in the system by dialing applicable digits as defined in the system Numbering Plan Operation To place an intercom call LWS BS station and LWS WK 1 Liftthe handset or press the Speaker button to receive ICM dial tone 2 Dial station number or press the Station button 3 For ring back tone await answer GDC 400H 450H 1 Press V Talk key to receive ICM dial tone 2 Dial station number 3 For ring back tone await answer Conditions 1 Intercom Dial tone will time out if action is not taken within Dial Tone Time or if the time between digits exceeds the Inter digit Timer error tone is received on dial tone time out
44. press one to listen to the next message press two to delete message press three to forward message press four to call the sender press five to skip message press six to return to main menu press nine This process is repeated until the last new message is played and the No Message prompt No Messages is played When the user dials 2 in response to the Number of Messages prompt the first saved message is played At the end of the message the Saved Message option prompt is played To replay message press one 45 Wireless SOHO Installation and Operation Manual to listen to the next message press two to delete message press three to forward message press four to call the sender press five to return to main menu press nine This process is repeated until the last new message is played and the No Message prompt No Messages is played In addition to the options indicated in the prompt a user can record a memo which is attached to the current voice mail by dialing the digit 7 The current voice mail and memo can then be forwarded to other Office Box users When the user dials 9 in response to the Number of Messages prompt or during or at the end of a message the VM long Options prompt is played Operation LWS BS station LWS WK Qr UI d DU po cx ee o ar ax olg ue Press Menu button Press 5 3 If a current password exists enter the station number and current password And press
45. re e Is the power connected well R Note e Check that the base is connected to the main power source and the battery is properly installed e f you try to make a call and the terminal is not registered the display shows Out of Range e f the battery symbol shows empty then replace the handset on the charger and let it charge for a few hours You can set the ringer volume for LWS BS Wireless Keyset and Handset Verify if the ringer volume is set too low for you and adjust if necessary The LWS BS power cable may not be connected The AC power has failed and or the batteries in the base could be low or flat recharge or replace the batteries Verify the antenna of the LWS BS is attached tightly Otherwise put it into the LWS BS and turn it clockwise Verify you are in range of the LWS BS move closer to the base if necessary e Check all connections e f there is an AC power failure you must re connect the AC adapter to turn on the system again SYSTEM ADMIN PASSWORD Should you set an ADMIN Password via Menu item 4 1 on the LWS BS menu it is advised that you record this password somewhere safe should you forget this password A service call is required if in fact you forget lose this password For convenience you may record this password in the space provided below SYSTEM ADMIN PASSWORD 56
46. ress OK soft button Wireless SOHO Installation and Operation Manual Conditions 1 Maximum count of Received and Dialed call log is 15 each 2 Missed call has 900 pools So 900 missed call can be saved If the pool is full of the 900 missed call log the new missed call log can t be saved 3 Missed call can be saved to speed dial but received dialed call can t be saved to speed dial 3 22 Mute Description The user can turn off audio transmission from the handset speakerphone or headset microphone Mic Mute Operation LWS BS station To Mute the Microphone 1 Press the Mute button the Mute button LED illuminates the microphone Handset opeakerphone Headset is muted and the connected party receives silence To activate the microphone 1 Press the illuminated Mute button the Mute button LED extinguishes and the microphone is activated transmitting audio to the connected party 3 23 Tel Fax Line Description If Tel Fax Line Mode Menu 1 3 1 is selected the system will detect a FAX tone within the fax tone detection time After detecting FAX tone the system sends the call to the SLT FAX port to respond to it If a FAX tone is not detected within the fax tone detection time the system will transfer the call to the ring assigned stations for that particular Tel Fax line Operation To set Tel fax line LWS BS station 1 Press the Menu button 2 Dial 13 1 3 Select Tel Fax with Navig
47. rrently set for call forwarding Mute Icon indicates if the mute button is activated for blocking voice transmission on your phone during a conversion Alarm Icon indicates the alarm has been set Message Icon indicates there is at least one new message Station Number Displayed in idle state If the LWS BS station has the designated name the name is displayed Date amp Time Displayed in idle state Calendar Displayed in idle state Soft Menu Dependent on the status and menu choices the current available selections are displayed AT S L 2 7 2 2 LWS WK e 3 Y K 05 NOY 03 15 STA 101 2 aus gU 5 1 Antenna Displayed when the LWS WK is in the range of a LWS BS where it can be linked Disappears when it moves out of range The closer it moves to the base the stronger RSSI for reception is Message Icon indicates there is at least one new message Date amp Time Displayed in idle state Keyset Number Displayed in idle state Soft Menu Dependent on the status and menu choices the current available functions are displayed ae 19 Je 20 Wireless SOHO Installation and Operation Manual 2 7 2 3 GDC 400H and GDC 450H Wireless Handset 2 3 Y n STA 101 x 05 NOY 03 15 9 1 Antenna Displayed when the handset is in the range of a LWS BS where it can be linked Disappears when it moves out of range The closer it moves to the base the stronger RSSI for reception
48. s SOHO Installation and Operation Manual 2 4 Hardware Installation 2 4 1 Wall Mount of the LWS BS or the LWS WK To wall mount the LWS BS or LWS WK perform the following 1 Remove the foot stand 2 Make sure the handset retainer tab is positioned at b as shown below figure Land H Handset Retainer Tap Figure 2 4 1 1 Wall Mount of LWS BS LWS WK 3 Make a small mark on the wall where you want the top keyhole slot to align and install a screw not provided so that it protrudes slightly approx 2 5mm from the wall Figure shown 4 Measure a straight line down 10cm from the mark and install another screw not provided 5 Align the keyholes on the back of the phone with the screws in the wall and then slide the phone down on the screws to secure the phone R Note gt Ensure all cables are properly routed and if necessary that power should be installed before affixing to the wall mount screws 15 Wireless SOHO Installation and Operation Manual 2 5 Component Description 2 5 1 LWS BS Description 1 LG NO RTEL Q THEE Tull U U U UU U nnAnAnAt U Uu li li 1 5 16 6 17 7 18 8 19 E 20 SZ S 1 Handset 2 Navigation OK Key 3 Speaker 4 Menu Button 5 DND Button 6 Headset Button 7 Volume Up Button 8 Volume Down Button 9 Antenna 10 Ring Indication Light 11 LCD 12 Line Station Selection Buttons 13 Soft Buttons 14 MSG Message Button 15 Dial
49. set or press the Speaker button 2 Press the Directory button 3 Press the Speed button 4 Dial the desired bin number 00 19 To program an Individual Speed Dial number Press the Directory button Press the Speed button Press the Add button Dial the Speed Dial bin number 00 19 Press the Line button or dial the Line access code ex 9 8801 8803 Dial the number to be stored Press the Save soft button If desired enter a name Press the Save soft button n L OE ues IN ce Conditions 1 Accessing an empty Speed Dial bin will return an error tone 2 All Speed Dial numbers stored in memory are protected from power loss 3 A name can be entered for a Speed Dial number to permit access from the Directory Wireless SOHO Installation and Operation Manual 3 14 3 System Speed Dial Description Commonly dialed numbers can be stored by the LWS BS station Up to 800 System Speed Dial numbers are available Each Speed Dial number can be up to 23 characters in length and may include special instruction codes Operation To dial using a System Speed Dial 1 2 3 4 Lift handset or press the Speaker button Press the Directory soft button Press the Speed soft button Dial the desired bin number 200 999 To program a System Speed Dial number LWS BS station Press the Directory soft button 2 Press the Speed soft button 3 Press the Add sof
50. ss 0 for the operator Press nine to hear this message again The VSF Voice Mail will respond to incoming digits as shown in the following table Function amp Play New MSG Play Saved MSG Set Cancel Fwd available only for remote access VM Long options Drop Goodbye Attd Call Call to Attendant 8 Mail Box Setting Mailbox Settings prompt 9 VMLongoptions SSS 9 O 47 Wireless SOHO Installation and Operation Manual Operation To access a Message Retrieval option At any time after the Number of Messages prompt dial a Message Retrieval Option digit The system initiates the selection providing any needed prompts Conditions 1 Ifthe user remains off hook after a call placed through the voice mail is complete the user will be returned to the previous place in the Voice Mail Box If the user hangs up the VSF will recall at the user Station and upon answer will play Request Mail Box Number prompt 3 15 3 4 Voice Mailbox Settings Description The user can program the Mail Box settings for their mailbox including a security password and a greeting When a user presses 8 while retrieving messages the Mailbox Setting prompt To edit your greeting press one to edit you password press two To return to main menu press nine Operation To program Mail Box settings while in the Voice Mail Box Press 8 for Mail Box settings the Mail Box Setting prompt is received To ent
51. ss Code a E VSF VM access code 890 o S XX 01 03 Access individual held Line 4H XX Line number Access held Line 4 Attendant code OO e Other countries Feature Code Remark Intercom Call 100108 DND J J5688 Call Forward A Change VM password 559 000 Group Call Pickup a H Direct Call Pickup 7 puc XX 01 03 Individual Line Access 88 XX Line number Line Access Code OO VSF VM access code BEEN oo XX 01 03 Access individual held Line SH XX Line number Access held Line 8 lt Attendant code E 55 Wireless SOHO Installation and Operation Manual 4 USEFUL INFORMATION 4 1 Trouble shooting If you experience any problems with the normal use of your phone you should first power off and disconnect the battery Then connect it again and connect the power again If the phone continues to have problems please check the following Table before contacting the Customer Service center PROBLEM POSSIBLE CAUSE SOLUTION There is no dial s the telephone line cord tone correctly plugged into the base and telephone socket e Is the Terminal registered to the base Are the Handset batteries charged Cannot make or receive calls Terminal does not ring Have you set the terminal ringer volume to Volume Off Cannot link up with the LWS BS station e Is Range Out display System Power failu
52. t LWS Subscription using the up and down arrows of the Navigation V9 button and press OK D button Display Searching 1 6 The system RFPI eg 01234567890123 will be displayed when a system is found The RFPI of your system is available from your System Administrator or perhaps the attend ant 7 Press OK ES G33 button in a few seconds a confirmation tone will be heard at the GDC 400H 450H 8 If the registration fails repeat the procedure from Step 1 to 7 at the LWS BS and Step 1 to 7 from the GDC 400H 450H QUI gt Menu OK button on GDC 400H gt E Menu OK button on GDC 450H gt RFPI Radio Fixed Part Identity gt Seven Wireless Handsets and or Keysets can be registered to one LWS BS O1 2 11 1 3 Registering LWS WK to the LWS BS To register to the LWS BS below procedure is performed on the LWS WK 1 Press Menu button to display the menu 2 Highlight Phone Register using the Navigation up down key and then press OK soft button or Navigation OK key 3 Select Subscription using the Navigation up down key and then press OK soft button or Navigation OK key 4 Display Searching 1 5 he system RFPI eg 01234567890123 will be displayed when a system is found 6 The RFPI of your system is available from your System Administrator or perhaps the attendant 7 Press OK soft button or Navigation OK key In a few seconds a confirmation ton
53. t button 4 Dial the Speed Dial bin number 200 999 5 Press the Line button or dial the Line access code ex 9 8801 8803 6 Dial the number to be stored 7 Press the Save soft button 8 If desired enter a name 9 Press the Save soft button Conditions 1 Accessing an empty Speed Dial bin will return error tone 2 All Speed Dial numbers are stored in memory protected from power loss 3 A name can be entered for a Speed Dial number to permit access from the Directory 4 Ifa Speed Dial number contains a Dial Tone Detect command Flash as the first entry in the bin and dial tone detect is enabled for the Line the system must detect dial tone before dialing the Speed Dial number 43 Wireless SOHO Installation and Operation Manual 3 15 VSF Integrated Auto Attendant Voice Mail 3 15 1 VSF Description The Voice Store amp Forward VSF unit which is equipped in the wireless SOHO provides the system memory to support the integrated Auto Attendant Voice Mail and system announcement applications available in the System The memory is employed to store Auto Attendant announcements voice mail greetings and messages and various system prompts The VSF has a storage capacity of up to 279 minutes of announcement and message storage 3 15 2 Auto Attendant Description When a call comes into the system through a Line the call may be routed to recorded VSF Announcements If the user dials a station number the
54. ted correctly for polarity when inserting 3 Close the battery cover and slide it upward until it clicks into place Figure 2 2 2 1 GDC 450H Handset Battery Installation S NOTE en gt Purchase new batteries from your LG Nortel Service Center gt The battery has a limited operating life warranty period for the battery is 6 months from purchase date Wireless SOHO Installation and Operation Manual 2 2 2 1 GDC 450H Battery Charging To charge the handset 1 Place handset on the plugged in charger for 12 hours before initial use i ic rorn F Power Outlet TE ae SE Gx 7 JB d Handset 7 i AC DC Adaptor xw SL A14ER6 Handset Charger Figure 2 2 2 1 1 GDC 450H Handset Battery Charging R NOTE gt The GDC 450H uses an advanced battery charging technology the battery level is reviewed every 6 hours causing red recharge light to illuminate briefly Wireless SOHO Installation and Operation Manual 2 3 LWS BS Handset and Peripheral Connections To connect the LWS BS with phone lines and its peripherals 1 Connect the line cords to the ports on the bottom of the LWS BS and the other ends to the wall sockets Plug the AC DC Adapter cord and FAX SLT Line into the bottom of the LWS BS Connect the handset curly cord to the handset jack on the bottom of the LWS BS Connect the optional Headset to the headphone jack on the bottom of the LWS BS Screw the included rubber antenna clockwise onto
55. ternal users can activate or deactivate Call Forward for their station Pressing 7 while retrieving messages will return the Mailbox Set Forward prompt To forward calls to another extension press one to cancel forwarding press 2 to return to the main menu press nine Operation 1 To activate Call Forward while in the VM 2 Press 7 for Mail Box set forward the Mail Box Set Forward prompt is received To activate Call Forward 1 Dial 1 and receive the Password Entry prompt Please enter the number to forward to 2 Dial the Station Number as follows To forward to another station dial the station number To deactivate Call Forward 1 Dial 2 and receive the Station forwarding is canceled prompt To return to the Main menu 1 Dial 9 and receive the Mail Box Settings prompt Conditions 1 Ifthe user is external the user must begin dialing within and dial subsequent digits within the VSF Inter Digit Timer if not the call is released 2 This Mail Box Set Forward is only available for external users 3 16 Wake Up Alarm Description This feature allows a user to set a wake up time or desired time to be alerted When the time is reached the system will signal with an audible and visual signal Operation To register Wake Up LWS BS station 1 Press the Menu button 2 Dial 54 3 Select Single or Continuous 49 Wireless SOHO Installation and O
56. the terminal at right side of the top of the L WS BS en xs po qw ACIDC Adaptor SA B122 e a Handset To ADSL Madem Houter FAX or SLT Headset Figure 2 3 1 LWS BS Connections R NOTE gt Use only the included LG Nortel AC Adapter SA B122 gt Using a headset with the LWS BS is optional Avoid mounting near a TV another cordless telephone or a microwave oven 10 Wireless SOHO Installation and Operation Manual 2 3 1 FAX Connection The following figure illustrates how to connect a FAX to the LWS BS 2 3 2 AC DC Adapter Connection To connect the AC DC adapter 1 Plug the DC outlet of the AC DC Adapter cord into the jack on the LWS BS 2 Fasten the AC DC Adapter cord to the S eon as shown inset detail Ma PLE Fasten the AC adaptor cord to the cord latch hook Figure 2 3 2 1 AC DC Adapter Connection 11 Wireless SOHO Installation and Operation Manual 2 3 3 LWS WK Connection To connect the LWS WK to be used with the LWS BS 1 Plug the DC outlet of the AC DC Adapter cord into the jack on the LWS WK 2 Fasten the AC DC Adapter cord to the latch hook as shown inset detail 3 Connect the handset curly cord to the handset jack on the bottom of the LWS WK 4 Connect the optional headset to the headset jack on the bottom of the LWS Wk NOTE gt Use only the included LG Nortel AC Adapter SA B122 gt Using a headset with the LWS WK is optional gt Avoid m
57. uted ring or Call Waiting tones as appropriate for the station s off hook ring assignment In Night weekend mode Line ring assignment is disabled 2 Incase of DECT type station maximum 6 DECT type station can be assigned each line 51 Wireless SOHO Installation and Operation Manual 3 20 Night Weekend mode Description In night weekend mode a specific station is assigned as ring destination of all call from Line Operation LWS BS station To activate night weekend mode 1 Press DND button 2 Selectthe ring destination 3 Press Save soft button Then DND LED is turned on To deactivate night weekend mode 1 Press DND button in night weekend mode 2 Select OFF 3 Press Save soft button Then DND LED is turned off Conditions 1 In night weekend mode the DND LED of base station is turned on 2 If the LWS BS station is in forwarding to other station the user can activate deactivate the night weekend mode in the forwarded station 3 21 Call Log Display Description The LWS BS station can view a log of incoming outgoing and missed calls on the display and place a call with call log Operation LWS BS station To place a call with Call Log 1 Press the Call log soft button 2 Select received or dialed or missed 3 Select the desired number and press Send soft button To delete Call Log 1 Press the Call log soft button 2 Dial 4 3 Select the option and p
58. y the LWS BS station may initiate a conference call If the base station hangs up the conference will be terminated Operation To establish an ad hoc conference call LWS BS station 1 Establish first call 2 Press the Conf soft button and the connected party is placed on exclusive hold 3 Place second call 4 When connected press Conf soft button to establish 3 party conference Conditions 1 There is no limit on the number of 3 way conferences the system will support If the system receives a disconnect signal and no internal parties remain in the conference the conference is terminated and all parties are disconnected If an internal party is still connected when a disconnect signal is received the connection to remaining parties is maintained 3 Astation that is busy in DND or other non idle state cannot be added to a conference 36 Wireless SOHO Installation and Operation Manual 3 7 Directory Description A name of up to 12 characters may be assigned to each Station and System Speed Dial When assigned a user of LWS BS may place an external call to a Station or System Speed Dial using the name Operation To use Dial by Name LWS BS phone 1 Press the Directory soft button 2 Select Station directory or System directory 3 Select desired name and press Send soft button To toggle between the name and number display 1 Press the Select gt soft button 2 Press the Name Tel soft button
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LG LWS (LG Nortel Wireless SOHO) Installation Operation Manual