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Canon PIXMA MP800Manual

1. Remove the scanner stop arm While holding the scanner unit disengage the main case side of the scanner stop arm While twisting the scanner stop arm disengage the scanner unit side of the scanner stop arm When assembling the scanner stop arm make sure the black sticker side is up as shown in the photos below overhead view Remove the FAU and the scanner unit Lift the FAU out from the hinge holes of the scanner unit Disengage one side of the scanner unit from the main case then the other side see the photo on the right Remove the paper support Disengage one side of the paper support from the main case then the other side of the paper support The photo on the right shows the main unit with the external parts removed 2 Operation panel removal Remove the panel cover L and Insert a flat blade screwdriver into a space between the panel cover and the scanner unit and slowly push the cover up to remove it For claws see the photos below 5 claws each II Remove the panel board Remove the 4 screws in the blue circles in the photo below from the panel board Release the 2 claws in the yellow circles in the photo and raise the panel board While paying attention to the 3 locations at the top of the panel board in the green circles in the photo turn the panel board over 1 20 3 Flexible cable and harness wiring co
2. B e gS mr e T 0 c Q gt a a T 2 Alarm LED lit Scanner lock 5020 scanner is not in the home position at Turn the machine off unlock the error power on Since the error takes place assuming scanner lock switch then turn the that the scanner lock switch 18 not unlocked machine on again before power on the Alarm LED 15 ht in orange and the message 15 displayed on the LCD as with an operator call error though the internal process is categorized as a service call error On the LCD Release the scanner lock switch and turn the power off and back on 15 displayed 22 times Scanner error 5010 scanner unit cannot detect the home Scanner unit position or the scanner unit warming up is not done properly at power on On the LCD Scanner is not operating correctly is displayed Continuous ROM error 6100 The check sum value is incorrect in ROM Logic board ass y alternate blinking check at hard power on Alarm LED lit RAM error 6300 The RAM error occurred in RAM check at Logic board ass y hard power on 2 3 Other Error Messages Printing is unavailable Data received The received image data was invalid in The error message is displayed for a while via wireless communication is not infrared communication from a mobile then the LCD automatically returns
3. Soiling on paper in automatic duplex printing lines or streaks J m 3 w Paper feeding from the Due to its Change the paper Paper feeds at _ ___ ______ ______ _______ ____ cassette Photo Paper Plus Double Sided 5 x 7 size Paper feeding from the ASF Plain paper Highest print speed Custom setting to 5 In the high temperature and high humidity environment In the low temperature and low humidity environment With the maximum amount of paper set 13 mm Paper feeding from the ASF Credit Card size After continuous borderless printing of small sized paper such as 4 x 6 when a larger sized paper such as A4 is printed With Photo Paper Plus Double Sided or postcards the phenomenon is likely to be noticeable and to be complained of by users as printing is performed on both sides of such paper Automatic duplex printing Photo Paper Plus Double Sided postcards plain paper 2 9 mechanism contact of the PF pinch rollers to the 5 x 7 size paper is uneven which 18 likely to cause skewed paper feeding In the high temperature and high humidity environment paper becomes wavy in the low temperature and low humidity environment paper curls significantly When the maximum amount of paper is set in the ASF and if the paper return tab fits in a wave or curl of the paper the tab slips and does not catch paper prop
4. Cancellation of image select information Reset the selected photo information Yes No 2 5 Troubleshooting by Symptom Select Yes and press the OK button gt The trimming is cancelled and printing on a DVD or CD can be done Select No and press the OK button gt The LCD returns to the display immediately before the message was displayed When one or more images are selected in Multi photo print or Layout print and if a user tries to display the menu or sub menu the message 15 displayed Select Yes and press the OK button gt The image selection is cancelled and the menu or sub menu is displayed Select No and press the OK button The LCD returns to the display immediately before the message was displayed soon Faulty operation The power does not turn on The power turns off immediately after power on A strange noise occurs Nothing is displayed on the LCD A portion of the LCD is not displayed Paper feed problems multi feeding skewed feeding no feeding Confirm the connection of the power cord and between the logic board and the power supply unit Replace the AC adapter or logic board ass y Remove foreign material Attach a removed part if any Check the operation of the moving parts such as purge unit carriage unit and paper feeding mechanism Replace a faulty part if any Confirm the connection between the o
5. Matte Photo Paper MP 101 Other Photo Paper 3 4 Duplex Printing via Computer Plain paper Print quality Resolution dpi Resolution dpi Print control Resolution dpi Print control Resolution HxV dpi Print control Ink used Print quality Resolution Hx dpi Print control Plain paper borderless printing Photo Paper Plus Glossy Double Sided PP 101D 3 5 Camera Direct Printing Plain paper a Direct Photo Paper Pro PR 101 Photo Paper Plus Glossy Photo Paper Plus Semi gloss PP 101 SG 101 Resolution Hx dpi Print control Ink used Print quality Resolution dpi Print control Ink used Resolution Hx dpi Print control Ink used 3 6 Card Direct Photo Direct Wireless Printing Print quality in wireless printing is fixed to Standard Custom 300x300 1 pass Bi PigBki CIMA Fast 1200x2400 3 passes Bi CiMiyicimik Fast 300x300 1 pass Bi PigBkiCiMiy Selectable paper types in wireless printing Plain paper Photo Paper Pro Photo Paper Plus Glossy Matte Photo Paper and Glossy Photo Paper Plain Glossy Photo Paper GP 401 501 Photo Paper Pro PR 101 Matte Photo Paper MP 101 Photo Paper Plus Glossy Photo Paper Plus Semi gloss PP 101 SG 101 CD R DVD recommended CD R DVD others 3 7 Copying Print quality Resolution dpi Print control Ink used Print quality Resolution Hx
6. Note The red screws securing the paper feed motor may be loosened only at replacement of the paper feed motor unit DO NOT loosen them in other cases 2 Grease application 1 Machine unit Number of Gr f oil locations t No Part name Where to apply grease oil Grease oil name EM SCALONE amoun 1 Entire surface the carriage slider contacts Flol 107 27 to 54 mg 2 PR lift shaft cam contact portion at 3 locations Flol KG1074 3 Adjust plate L Carnage shaft cam L sliding portion Flol KG1074 18 to 36 mg ew at 2 locations chassis at 2 locations shdes Lo 7 Carnage shaft spring L Carriage shaft sliding portion to the end ofthe spring Flol 107 Adjust plate Carnage shaft cam R sliding portion Flod KG107 18 to 36 mg Carnage shaft Carriage shaft surface where the carnage slides and Flol KG107 4 9 to 18 mg where machine application of the grease is not feasible 1 drop 9 to 18 mg e 81 Was f IA Z d 1 24 2 CL base CL gear Number of No Part name Where to apply grease oil COMM M Grease oil Number of locations to amount drops apply grease oil J oint of the CL gear base Flo KG107A Outer surface of the CL idler gear cylinder KG107A 1 drop 9 to 18 mg 2 F roller bushing L spring contact FlilKGIO7A __ 4 5to9me 10000001 9 PR spring sliding portion at 4 locations Number of Where to apply grease
7. Only for models supporting CD DVD printing 2 Only for models not supporting CD DVD printing printing Remove the paper and press OK The remaining level of the following ink cannot The following ink tank cannot be recognized Some ink tanks are not installed in place Install the ink tank s in the correct U072 position Press the OK button The service call error indicating the waste ink absorber is full is likely to occur soon Remove the cable between the camera and the machine Press the OK button to eject the paper being used at error occurrence Printing will resume from on the front side of the next page Data which was to be printed on the back side of paper at error occurrence is skipped not printed Press the OK button If paper 15 being fed at error occurrence the error is indicated after the paper is ejected f the error occurs the print head alignment values are not changed After exit from the error by the Stop Reset button the automatic print head alignment will not be re done An ink tank which has once been empty is installed Replace the applicable ink tank with a new one Printing with a once empty or refilled ink tank can damage the print head If printing is continued without replacing the refilled ink tank press the Stop Reset button for 5 sec or longer to record the use of a refilled ink tank Note After the above operation the function to detect the rem
8. At waste ink absorber replacement At paper feed motor replacement At logic board replacement At carriage unit replacement At carriage unit replacement At PR shaft ass y replacement At CL base or CL gear replacement At logic board replacement At platen unit replacement At carriage unit replacement At FAU sponge sheet replacement At FAU sponge frame replacement At scanning unit replacement To initialize settings To set the language to be displayed on the LCD To set the destination To reset the waste ink counter To set the waste ink amount to the waste ink counter To adjust the belt tension Position the paper feed motor so that the belt is stretched tight To correct the light volume for the CD DVD detection sensor To maintain sliding properties of the carriage shaft and the lift cam shaft To protect the machine s sliding portions gears To maintain detection functionality for presence of the ink tanks and each ink tank position To attach the FAU sponge sheet in the proper position None Perform in the service mode None Perform in the user mode None Perform in the service mode None Perform in the service mode None Perform in the service mode None Perform in the service mode FLOIL KG 107A None Perform in the service mode Approx time 1 min 1 min 1 min 1 min
9. BU 20 power supply 5 SE NO NO MW go gt v 8 wll gt o gt BU 20 operating 5 to 35C 41F to 95F BU 20 operating 10 RHto 90 RH no condensation lle us 5 Gls Sle BSNS 25 lt 8 28 8 T Adapter required To the table of contents To the top 4 lt Part 3 3 PIXMA 800 SPECIFICATIONS gt
10. Closing of paper output tray Remaining ink amount optical dot count Opening Closing of inner cover Printing position Detection functions Paper presence Paper end sensor Waste ink amount Internal temperature Pick up roller Paper feed roller position Carriage position Head to paper distance Supported camera direct printing device Presence of CD Scanner home position Acoustic noise Highest Highest print quality settings Approx 34 7dB print from a computer 41 3dB copy print quality Quiet mode Approx 33 448 During operation Temperature 5C to 35C 41F to 95F Humidity 10 RH to 90 RH no condensation Non operation Temperature OC to 40C 32F to 104F Humidity 5 to 95 RH no condensation Power supply voltage frequency Power consumption Standby Power off Power supply AC 100 to 120V 50 60Hz Approx 20W Approx 2 0W Approx 0 8W AC 220 to 240V 50 60Hz Approx 20W Approx 2 0W Approx 0 8W External dimensions Macun With the paper support and output tray retracted Approx 470 W x 490 D x 240 H mm Approx 12 0kg not including print head and optional units Electromagnetic radiance VCCI FCC IC CE Mark Taiwan EMC C Tick CCC EMC Korea MIC Gost R Electrical safety Related standards Electrical Appliance and Material Safety Law DENAN UL C UL CB Report CE Mark GS Machine Adapter Gost R FT SASO CCC SPRING Korea EK IRAM Argentine Environmental regulations RoHS E
11. Document type Black and white document or color document Document size Auto detect Since the sub rollers usually do not contact the paper ink mist can easily accumulate especially during printing on small sized paper which never contacts the sub rollers When 10 sheets of paper are set in the ASF and if they warp significantly the warping portions of paper get over the cover guide not being aligned along the guide properly Due to decrease of the friction coefficient and inaccurate print head alignment When printing on paper is done with the inner cover open the print immediately after ink is ejected on paper is scratched by the bottom of the inner cover resulting in smeared print When a glossy photo is strongly pressed on the platen glass the photo will stick to the glass and the stuck points are scanned as spots For photos in general both the thumbnail and the original image are in landscape However when original images are in portrait while thumbnails are in landscape the trimming frame shifts from the correct position in some instances Since the automatic cropping process 1s incorrect improper correction of skewed scanning is done depending on a document resulting in the skewed scanning Set 5 or less sheets of paper in the ASF Perform Manual print head alignment Perform Bottom plate cleaning Close the inner cover completely Do n
12. large After the PHOTO FILM button was pressed printing was attempted from the menu without scanning photos or films The error message is displayed for a while then the LCD automatically returns to the display before the error occurrence The error message is displayed for a while then the LCD automatically returns to the display before the error occurrence The error message is displayed for a while then the LCD automatically returns to the display before the error occurrence Cancel printing on the digital camera Press the OK button to clear the error The LCD automatically returns to the display before the error occurrence Press the OK button to clear the error The LCD automatically returns to the display before the error occurrence Press the OK button to clear the error The LCD automatically returns to the display before the error occurrence Press the OK button to clear the error The LCD automatically returns to the display before the error occurrence The error message is displayed for a while then the LCD automatically returns to the display before the error occurrence Low ink Yes No Print head temperature rise Protection of excess rise of the print head temperature The following ink 15 low Continue Icon of each ink tank In Camera Direct Printing only Yes can be selected If the print head temperature does not fall the error code 5200 is displayed indicating the p
13. lt lt Part 2 3 PRINT gt gt 4 SCAN MODE MPSO0 Scan mode Hardware Resolution Output Motor resolution dpi COD Sensor Type Scan mode 800 2400dpi 500300 BOLD BO 2400 150 300 00 600 BOO 600 1200 2400 150 150 300 900 900 1200 150 300 BOUO 600 1200 2400 150 300 600x600 1200 2400 ___300 180 755 300 300x300 Maas 300x300 2400 B 150 150x150 d 1200 1200 2400 SEHE Sm 600x600 2400 2400 600600 00 300 150 75 75 300 150 150 300 300 600 600 600x600 1200 1200 12001200 2400 200x2400 _ 24100 5400 2400 24002400 4800 2400 4800 i 2400 o0 150 150x150 150x150 300 300 B D BOBO 1200 1200 120071200 2400 24 00x 2400 4800 2400 4800 150 150 300 BDD 1200 300 600 1200 2400 i 300 80D 1200 2400 150 150 300 600 1200 150 300 600 1200 2400 150 300 600 1200 2400 To the table of contents To the top Part 2 4 SCAN MODE 2 8 5 Sa pem pem Specific to the MP800 and Corrective Actions complaint Print results Multi feeding Skewed paper feeding Paper jam Paper feed Print results streaks parallel to the paper feed direction Print results
14. 00003 PR SP SG 00000 GP 00000 00000 00000 11 00083 PP 00035 HR MP 00003 PR SP SG 00000 GP 00000 PC 00000 EV 00000 11 00083 BSSP 00003 00000 CDPAGE AII 000 EDGE 00083 L 00000 0000 CDR 00000 CDRP 00005 00029 CDRS 000 LF 2 LM ASF_R 00 UT_F 00 UT_R 00 lt Direct gt LG 01 Japanese SC 000 PrnB 000 Seal 000 CDI 004 CDP 006 CDD PR L 003 2L 002 PC 000 A4 000 CDD SP L 003 2L 002 PC 000 A4 000 CDD MP L 003 2L 002 PC 000 A4 000 DCD PP L 003 2L 002 PC 000 A4 000 DCD FPP L 003 2L 002 PC 000 A4 000 DCD MPP L 003 2L 002 PC 000 A4 000 lt Scanner gt SC 00026 SC dpi 75 00000 150 00000 300 00001 600 00025 1200 00000 2400 00000 4800 00000 SG GY 00000 CL 00000 FSC 00003 lt Copy gt MCASF PP 00001 SP PR GP 00000 OTH 00000 MCUF PP 00001 SP PR GP 00000 OTH 00000 CCASF PP 00009 FR MP 00000 PR SP SG 00006 GP 00000 PC 00000 CCUT PP 00004 FR MP 00000 PR SP SG 00003 GP 00001 PC 00001 Head TempBK 31 5 Head TempC 29 0 Env Temp 27 0 FF 80 00 17 HDEEPROM V0000 SN 0000 033C LN 00000 00000 00001 00003 00001 00017 00015 ID 09 IL PBK 000 BK 000 Y 001 M 001 M2 001 C 000 C2 001 lt SCAN ERROR HISTORY gt 5020 0000 Printed items 1 Model 2 ROM version 3 Connected I F USB2 4 Waste ink amount 5 Installation date 6 Operator call service call error record 7 Last printing time 8 Purging count manual deep cleaning timer dot count ink tank replacement 9
15. 1 min 2 min 2 min 1 min 1 min 2 min Note DO NOT loosen the red screws at both ends of the carriage shaft securing the print head position as they are not re adjustable The red screws securing the paper feed motor may be loosened only at replacement of the paper feed motor unit Only for CD DVD printing supported regions 2 Periodic maintenance No periodic maintenance is necessary 3 Periodic replacement parts There are no parts in this machine that require periodic replacement by a service engineer 1 1 4 Replacement consumables There are no consumables that require replacement by a service engineer 1 2 Customer Maintenance Print head At print head replacement To ensure accurate dot placement Machine buttons alignment Computer automatic settings via the MP driver Print head When print quality is not satisfying improve nozzle conditions Machine buttons cleaning Computer settings via the MP driver Print head deep When print quality is not satisfying improve nozzle conditions Machine buttons cleaning and not improved by print head Computer settings via cleaning the MP driver Ink tank When an ink tank becomes empty 2 min replacement No ink error displayed on the monitor or short flashing of an ink Paper feed roller When paper does not feed properly To clean the paper feed rollers cleaning To correct CD DVD print Computer applicat
16. 37 Sticker sheets fed 38 Memory card use count 39 Total Card Direct print pages 40 Card Direct print pages Photo Paper Pro 4 x 6 5 x 7 Japanese post card A4 Letter 41 Card Direct print pages Photo Paper Plus Glossy 4 x 6 5 x 7 Japanese post card A4 Letter 42 Card Direct print pages Matte Photo Paper 4 x 6 5 x 7 Japanese post card A4 Letter 43 Camera Direct print pages Photo Paper 4 x 6 5 x 7 Japanese post card A4 Letter 44 Camera Direct print pages Photo Paper Plus Glossy 4 x 6 5 x 7 Japanese post card A4 Letter 45 Camera Direct print pages Matte Photo Paper 4 x 6 5 x 7 Japanese post card A4 Letter lt Scanner gt 46 Total scan count 47 Scan count by scanning resolution 75 150 300 600 1200 2400 4800 dpi 48 Scan count by scanning gradation grayscale color 49 Film scan count lt Copy gt 50 Monochrome copy pages fed via the ASF plain paper High Resolution Paper amp Matte Photo Paper amp Glossy Photo Paper other 51 Monochrome copy pages fed via the U turn cassette plain paper High Resolution Paper amp Matte Photo Paper amp Glossy Photo Paper other 52 Color copy pages fed via the ASF plain paper High Resolution Paper amp Matte Photo Paper Photo Paper Pro amp Photo Paper Plus Glossy amp Photo Paper Plus Semi gloss Glossy Photo Paper postcard 53 Color copy pages fed via the U turn cassette plain paper High Resolution Paper amp Matte Photo Paper Pho
17. Bottom plate cleaning wipe the platen rib s and their surroundings with a cotton Paper gets smeared The back side of paper gets Cancel automatic Print results Print results Print results perpendicular to Scratches on paper Soiling on paper PP 101D PP 101 PR 101 SG 101 etc Paper feeding from the cassette PP 101D PP 101 PR 101 SG 101 etc Paper feeding from the ASF Multiple number of sheets loaded The machine has been used for a long period of time with the ASF cover closed before printing 1s performed using the ASF may accumulate smearing paper Scratches on the PF return lever due to paper feeding from the cassette and duplex printing path When multiple sheets of paper are set the scratches the front side of paper beneath especially where the paper feed rollers contact when picking up the paper Due to ink mist attached to the ASF sub pick up rollers If printing is done from the cassette with the ASF cover closed ink mist is kept inside the machine attaching to the ASF sub pick up rollers 2 10 duplex printing smeared manually print each Even after side of paper Bottom plate cleaning was performed and the platen ribs were cleaned with cotton swab paper gets smeared Cleaning by user 1 Perform Bottom plate cleaning from the MP driver or via the operation pane
18. N5 pattern on A4 size plain paper in bordered printing with the default settings in the Windows XP driver using Photoshop 7 0 Photo chart When printing the Canon standard pattern on 4 x 6 Photo Paper Plus Glossy in borderless printing with the default settings in the Windows XP driver using Windows XP Photo Printing Wizard The print yield the table above is an average value measured in continuous printing using the ink tank immediately after it 15 unsealed until the ink is out Ink yield may vary depending on texts and photos printed application software print mode and type of paper used When the machine is turned on and while printing each ink may be used for protecting the print head and maintaining print quality 1 4 Special Tools FLOIL KG 107A QY9 0057 000 To be applied to the sliding portions of In common with the carriage shaft and lift cam shaft 1 5 Serial Number Location On the carriage flexible cable holder visible on the right of the carriage after the machine 15 turned on the scanning unit 15 opened and the carriage moves to the center 1 3 the table of contents To the top Part 1 1 MAINTENANCE gt 2 LIST OF ERROR DISPLAY INDICATION Errors and warnings are displayed on the LCD 2 1 Operator Call Errors by Alarm LED Lit in Orange 1003 Cassette Set the paper in the cassette and press No paper ASF 1000 Auto sheet feeder Set the
19. be changed when printing stickers Change the setting after removing the card The card is currently write enabled Set to read only mode before performing operation The paper size is not correct Check the page size you have set Failed to scan Photo Index Sheet Check the orientation position and marking lt See manual gt Failed to scan Try again Film scanning error Remove FAU Film Adapter Unit protective sheet Photo scan error Photo size is too large Leave at least 10mm between photos Perform operation after the film 15 scanned 2 4 Warnings With Sticker print selected the Settings button was pressed With a memory card inserted 1 the slot change of the Read Write attribute was attempted With the memory card set to the Read write mode Card Direct printing operation was attempted from the menu Non supported size of paper for PictBridge Camera Direct printing is selected The machine failed in scanning the Photo Index Sheet The machine failed in scanning the film No film was set or selection of a film type color or black amp white positive or negative was wrong The optical volume was insufficient for scanning the film The FAU protective sheet was not removed or the lamp itself was defective In cropping multiple photos at the same time since the space between the photos were not sufficient the photos were considered as a single JPEG file and the file became too
20. closed during 1855 CD DVD printing print NOT continuable button Open the inner cover and press the OK button to clear the error The CD or DVD being printed at error occurrence will be ejected without printing the remaining data for the ejected CD or DVD then the next print job will be done ink tanks of poe More than one ink tank of the ae color is the wrong ink tank s with the same installed m M ae correct Ink tank in a wrong 1680 position Warning The waste ink 1700 absorber becomes almost full The waste ink absorber is almost full Press OK to continue but early replacement recommended lt See manual gt The connected digital 20011 camera or digital video camera does not support Camera Direct Printing Incompatible device detected Remove the device Automatic duplex 1310 printing cannot be performed This paper is not compatible with duplex Failed automatic print head alignment 2500 Auto head align has failed Press OK and repeat operation lt See manual gt ERP The remaining ink amount unknown 1683 Applicable ink tank icon be correctly detected Ink tank not recognized 1684 Applicable ink tank icon U140 Ink tank not recognized 1410 to Applicable ink tank icon 1419 The following ink tank cannot be recognized U150 scanning unit printer 1200 cover open
21. dpi Print control Ink used Print quality Resolution HxV dpi Print control Ink used Print quality Resolution Hx dpi Print control Ink used Print quality Resolution HxV dpi Print control Ink used Print quality Resolution dpi Print control Ink used Print quality Resolution dpi Print control Ink used 2 6 1200x2400 B passes Bi CiMPY c m k High 1200x2400 B passes Bi CiMPYicim k High 1200x2400 B passes Bi CiMPY c m k High 1200x2400 B passes Bi C MPY c m k 1200x2400 4 passes Bi 9600x2400 16 passes Bi C MPYicim k PigBk C M Y c m High 1200x2400 B passes Bi CIMA High 1200x2400 6 passes Bi CiMiy icimik High 1200x2400 6 passes Bi C MPYICIm k High 1200x2400 B passes Bi CIMPYTc m k 1200x2400 B passes Bi CiM Y c m k High 1200x2400 B passes Bi PigBkiCiMiyicim Paper type Canon specialty paper Fast Fine Special mode Plain paper Single sided Color Glossy Photo Paper GP 401 501 Single sided Black Color Photo Paper Pro PR 101 Single sided Black Color Matte Photo Paper 101 Single sided Black Color Photo Paper Plus Glossy Photo Paper Plus Semi gloss 101 56 101 Single sided Black Color CD R DVD recommended Single sided Black Color CD R DVD others Single sided Black Color Plain paper Double Sided Black Color Photo To the table of contents To the top
22. to the photo data phone initial screen you see when the COPY SCAN PHOTO FILM or MEMORY CARD button 15 pressed The selected paper cannot be fed from paper type being used is not supported Change the paper source to the ASF cassette Change the paper source for paper feeding from the cassette Cannot specify the followings Settings made conflict each other The error message is displayed for a while together Change one of the settings then the LCD automatically returns to the display before the error occurrence Device memory is full Cannot The memory is not sufficient to do the print Reduce the amount of data to be printed or continue process Reduce the number print from a computer of photos to print Failed to scan Either document cannot The machine failed in scanning the document Press the OK button to clear the error The be scanned or is not placed on the for Fit to page copy or photos or films were LCD automatically returns to the display platen glass not recognized in pre scanning before the error occurrence Press lt gt The Black button was pressed but it 1s A temporary error Press the Color button to lt gt Color button icon invalid continue the operation Press lt gt The Color button was pressed but it 15 A temporary error Press the Black button to lt gt Black button icon invalid continue the operation There are no photos in memory card Supported ima
23. Cleaning time BK CL 10 Print head replacement count 11 Ink tank replacement count PBK BK Y M C 12 Ink status PBK BK Y M C 13 Power on count soft 14 Automatic print head alignment by user 15 Manual print head alignment by user 16 User print head alignment values 17 Wiping count 18 Camera Direct Print supported device connection record 19 Bluetooth supported device connection record 20 Longest period where printing stops 21 Total print pages total copy pages 22 ASF feed pages total plain paper High Resolution Paper amp Matte Photo Paper Photo Paper Pro amp Photo Paper Plus 1 36 Glossy amp Photo Paper Plus Semi gloss Glossy Photo Paper postcard Envelope 23 U turn cassette feed pages total plain paper High Resolution Paper amp Matte Photo Paper Photo Paper Pro amp Photo Paper Plus Glossy amp Photo Paper Plus Semi gloss Glossy Photo Paper postcard envelope 24 Auto duplex print pages total Photo Paper Plus Double Sided postcard 25 Camera Direct print pages total 26 Borderless print pages total 27 4x6 print pages 28 Print pages via Bluetooth communication 29 Number of CDs and DVDs printed 30 CD DVD print position adjustment value 31 CD DVD sensor correction value 32 LF correction 33 Left margin correction value ASF back side U turn front side U turn back side lt Direct gt 34 Language 35 Business card amp Credit card sized paper pages fed 36 Print Beam feed pages
24. EPROM Only the main waste ink absorber for the 800 LLL Both the main and platen waste ink 1 30 2 times absorbers the main waste ink absorber is valid for the MP800 3 times or Press the ON OFF button to return to the waste ink Not valid more amount setting mode 3 Press the ON OFF button to proceed to the next step 4 The waste ink amount can be set in 10 increments by pressing the Stop Reset button Press the Stop Reset button the appropriate number of time s to select the value which 15 closest to the actual waste ink amount Time s Waste ink amount value to be set 0 times time 20 0 0 0 0 70 80 9 times 90 Not valid 10 times or more Press the ON OFF button to return to the waste ink amount setting mode 5 Press the ON OFF button to set the selected value to the EEPROM Print EEPROM information to confirm that the value is properly set to the EEPROM 2 times 3 times 4 times 5 times 6 times 7 times 8 times X X lt LF correction procedures gt After replacement of the feed roller ass y or logic board ass y in repair servicing or in refurbishment operation adjust the line feeding 1 In the LF correction mode press the Stop Reset button the specified number of times according to the paper to be used in LF correction listed in the table below then press the ON OFF button Note HP BrightWhite OFFICE 80 Canon Extra STE
25. Error code Turn the machine off and turn it on sensor error again If the error is not cleared the print h fective Repl he pri Faulty EEPROM data of 1405 ee may be defective Replace the print the print head Inner cover open before 1841 Inner cover is open Close the inner cover and Close the inner cover and press the OK start of printing on paper press OK button print continuable 2 Inner cover open during 1846 Close the inner cover and press the OK printing on paper print button The paper being printed at error NOT continuable 2 occurrence will be ejected without printing the remaining data for the ejected paper then printing will resume from the next page Inner cover open before 1851 Close the inner cover and press the OK start of printing on paper button print continuable Inner cover open during 1856 Close the inner cover and press the printing on paper print Stop Reset button to clear the error The NOT continuable paper being printed at error occurrence will be ejected without printing the remaining data for the ejected paper then printing will resume from the next page Inner cover closed before 1850 Open the inner cover place the CD R tray and Open the inner cover which functions as start of CD DVD press OK the CD DVD tray feeder set the CD printing print DVD tray in the feeder and press the OK 1 5 continuable L Inner cover
26. INBEIS The High Resolution Paper is the most desirable for LF correction printing Canon HR 101 is used at the production site but 6 kinds of plain paper listed in the table above can also be used in LF correction If plain paper other than the above is used select any one of the paper types in this step then select Pattern No 0 zero in the step 3 below Each time the Stop Reset button 1s pressed the Alarm LED and the COPY button light alternately Alarm in orange and COPY in green If the Stop Reset button is NOT pressed and only the ON OFF button is pressed the machine remains in the LF correction mode If the Stop Reset button is pressed 5 times or more then the ON OFF button is pressed the machine returns to the service mode menu selection 2 The LF correction pattern for the selected paper 15 printed 1 31 3 In the printout select the Pattern No in which streaks or lines white or black are the least noticeable press the Stop Reset button the same number of time s as the selected Pattern No then press the ON OFF button Note If plain paper other than the 6 kinds specified in the table in step 1 15 used select the Pattern 0 zero leave the Stop Reset button untouched and press the ON OFF button Each time the Stop Reset button 1s pressed the Alarm LED and the COPY button light alternately Alarm in orange and COPY in green If the Stop Reset button is pressed 3 times or more t
27. ODE 3 1 Normal Color Printing via Computer 3 2 Normal Grayscale Printing via Computer 3 3 Borderless Printing via Computer 3 4 Duplex Printing via Computer 3 5 Camera Direct Printing 3 6 Card Direct Photo Direct Wireless Printing 3 7 Copying 4 SCAN MODE 5 FAQ Problems Specific to the MP800 and Corrective Actions Part 3 APPENDIX 1 BLOCK DIAGRAM 2 CONNECTOR LOCATION AND PIN LAYOUT 2 1 Logic Board Ass y Main Board 2 2 Carriage Board Print Head Connector 2 3 Memory Card Board 2 4 IrDA PictBridge Board 2 5 Operation Panel Board 3 PIXMA MP800 SPECIFICATIONS Part 1 MAINTENANCE 1 1 1 Adjustment Periodic Maintenance Periodic Replacement Parts and Replacement Consumables by Service Engineer Adjustment EEPROM initialization LCD language settings Destination settings EEPROM settings Waste ink counter resetting EEPROM settings Waste ink amount setting EEPROM settings Paper feed motor position adjustment CD DVD detection sensor light volume correction Grease application ___ ij J New Ink system function check FAU sponge sheet adjustment NEN At logic board ass y replacement At logic board replacement At logic board ass y replacement At logic board replacement At waste ink absorber replacement At logic board replacement
28. PIXMA 800 SERVICE MANUAL Canon Copyright 2005 Canon U S A This technical publication 15 the proprietary and confidential information of Canon U S A which Shall be retained for reference purposes by Authorized Service Facilities of Canon U S A Its unauthorized use 15 prohibited The following do not apply if they do not conform to the laws and regulations of the region where the manual or product is used Trademarks Product and brand names appearing in this manual are registered trademarks or trademarks of the respective holders Copyright All rights reserved No parts of this manual may be reproduced in any form or by any means or translated into another language without the written permission of Canon Inc except in the case of internal business use Copyright 2005 by Canon Inc CANON INC Inkjet Device Quality Assurance Div 2 451 Tsukagoshi 3 chome Saiwai ku Kawasaki shi Kanagawa 212 8530 Japan gt I MANUAL OUTLINE This manual consists of the following three parts to provide information necessary to service the PIXMA 800 Part 1 Maintenance Information on maintenance and troubleshooting of the PIXMA 800 Part 2 Technical Reference New technology and technical information such as FAQ s Frequently Asked Questions of the PIXMA MP800 Part 3 Appendix Block diagrams and pin layouts of the PIXMA MP800 Reference This manual does not provide sufficient information for disassembly and reass
29. U WEEE EU Korea Package Recycle Law Green Point Germany Energy Star Eco Mark Law on Promoting Green Purchasing Serial number location On the carriage flexible cable holder visible when the scanning unit is open 2 oe Available automatic detection by optical method and dot count enabled at default Environmental requirements Paper type detection Not available Available automatic manual alignment via MP driver Maintenance or via the operation panel Print head alignment button 1 Only for CD DVD printing supported regions lt Scanner gt Flat bed scanner scanning of a fixed document by a moving scanner head CCD Charge Coupled Device 2 400 dpi 600 dpi dual ae 3 14 Optical resolution 2 400 4 800 Scanning resolution software interpolation 19 200 x 19 200 dpi max Grayscale 48 bit 8 bit Film scanning 48 bit 16 bit or 48 bit 8 bit Gradation Color 48 bit 24 bit RGB each color 16 bit 8 bit Film scanning 48 bit 48 bit or 48 bit 24 bit Aa lt Copy gt Copy quality 3 levels Fast Standard High 9 levels automatic intensity adjustment available Enlargement reduction Preset ratio max 400 4x6 gt 8 5x11 212 5x7 gt 8 5x11 170 5 gt 4 141 BS gt 4 115 100 A4 gt 8 5x11 9594 A4 gt B5 86 A4 gt A5 70 min 25 Zoom 25 to 400 in incr
30. able or causing ink leakage during transportation Memo If the print head must be removed from the machine and transported alone attach the protective cap used when the packing was opened to the print head to protect the print head face from damage due to shocks To the table of contents To the top lt lt 1 4 gt 1 38 2 TECHNICAL REFERENCE 1 NEW TECHNOLOGIES 1 New ink tank system PGI 5 CLI 8 2 3 4 5 6 7 An LED 1s installed in each ink tank By the LED indication wrong installation of the ink tanks will be prevented and the remaining ink level can be visually recognized with the ink tanks seated in the carriage The combination of the new pigment based black ink with higher resistance against bleeding or marker pens and the new dye based inks with higher photo quality and weather resistance makes the new ink system strong in both photo and text printing Super photo quality printing By the FINE technologies 1 pl of ultra fine ink droplet is adopted The MP800 provides excellent super photo print quality without graininess at the maximum resolution of 9 600 dpi x 2 400 dpi which is equal to that of a 6 color machine Printing at the minimum distance of 1 9600 inch between the dots High speed print and copy Approx 36 sec in 4 x 6 borderless printing standard mode Photo Pa
31. aining ink amount is disabled A non supported ink tank is installed the ink tank LED is turned off Install the supported ink tanks An error occurred in an ink tank the ink tank LED 15 turned off Replace the ink tank s Cover is open Close the cover Close the scanning unit printer cover 2 2 Service Call Errors by Cyclic Blinking in Orange Alarm LED and Green COPY button or Alarm LED Lit in Orange Service call errors are indicated by the number of cycles the Alarm LED and COPY button blink and the corresponding error code is displayed on the LCD Cycles of blinking in orange Alarm Error 7 Solution LED and green Error Conditions gom d which COPY button are likely to be faulty 1 5100 error occurred in the carriage encoder Carriage unit signal Timing slit film 3 times Line feed error 6000 Paper feed motor Logic board ass y Carriage motor 4 times Purge cam 5C00 error occurred in the purge unit Purge unit sensor error Logic board ass y 5 times ASF cam 5700 This error takes place when feeding paper from Sheet feed unit sensor error the ASF after an error occurred in the ASF cam sensor 6 times Internal The internal temperature is not proper Logic board ass y temperature error 7 times Waste ink absorber full 8 times Print head The print head temperature exceeded the Print head temperature specified value Logic board ass y rise
32. al cleaning deep cleaning Performed manually lt Cleaning mode list gt Black Pigment based black Color Dye based black cyan magenta yellow Amount of ink used Est required time g sec Condition Details in the normal not including the temperature humidity time of opening the environment caps On arrival of the First to third cleaning after shipped from the 0 57 Black 100 machine plant 2 25 Color All in sequence Dot count cleaning When the specified number of dots are printed 0 20 Black 35 Black Black since the previous Black cleaning Timer cleaning 0 2 If 24 to 60 hours have elapsed since the 0 20 Black 35 Black Black only previous Black cleaning till the start of the next printing Timer cleaning 1 If 60 to 96 hours have elapsed since the Black only previous Black cleaning till the start of the next printing Timer cleaning 2 If 96 to 120 hours have elapsed since the Black only previous Black cleaning till the start of the next printing Timer cleaning 3 If 120 to 336 hours have elapsed since the 0 20 Black 35 Black Black Color previous Black Color cleaning till the start of 0 66 Color 40 Color the next printing Timer cleaning 4 If 336 to 504 hours have elapsed since the 0 57 Black All in sequence previous Black Color cleaning till the start of 1 06 Color the next printing Timer cleaning 5 If 504 to 720 hours have elapsed sinc
33. e red arrow in the photo below remove the front cover R Also remove the card door which is between the front cover R and the side cover R For the correct locations of claws and bosses on the back side of the front cover R see the photo on the right 4 claws in the purple circles 2 bosses in the green circles Remove the cable cover Push the claw of the side cover R indicated by the triangle mark in the red circle in the photo with a flat blade screwdriver to release Slide the side cover R outward so that the cable cover in the back can be removed Lift the cable cover to remove the FAU cable from the groove of the side cover V Remove the side cover L and R 3 claws each Side cover R Be cautious of the FAU cable IrDA board and card LED guide For the shape of the boss and recess see the photos below The bosses of the bottom case will fit into the square holes of the side cover Side cover L Be cautious not to contact the Open button Back of the side covers The boss and recess are shown in the red circles in the photos below side cover L on the left side cover R on the right VI Remove the scanner unit and FAU cables from the logic board The photo on the left shows the cables connected and the photo on the right shows the cables removed See Part 3 2 CONNECTOR LOCATION AND PIN LAYOUT Note square core is taped to the CN602 connector
34. e the All in sequence previous Black Color cleaning till the start of the next printing Timer cleaning 6 If 720 to 1 080 hours have elapsed since the All in sequence previous Black Color cleaning till the start of the next printing Timer cleaning 7 If 1 080 to 2 160 hours have elapsed since the 1 27 Black All in sequence previous Black Color cleaning till the start of 1 06 Color the next printing Timer cleaning 8 If 2 160 to 4 320 hours have elapsed since the 1 95 Black All in sequence previous Black Color cleaning till the start of 1 06 Color the next printing Timer cleaning 9 If 4 320 to 8 640 hours have elapsed since the 1 95 Black All in sequence previous Black Color cleaning till the start of 1 06 Color the next printing Timer cleaning 10 If 8 640 or longer hours have elapsed since the All in sequence previous Black Color cleaning till the start of the next printing At print head When the print head is removed and installed 0 57 Black 100 replacement 2 25 Color 2 3 2 i At ink tank When an ink tank is replaced without the print 0 38 Black 80 All in replacement 4 head removal or re installation 1 06 Color sequence Black Color All in 40 Black sequence 65 Color Manual cleaning Via the operation panel All at the same time 0 20 Black 45 at the same Black Color Allatthe On
35. embly procedures Refer to the graphics in the separate Parts Catalog lt gt TABLE OF CONTENTS Part 1 MAINTENANCE 1 MAINTENANCE 1 1 Adjustment Periodic Maintenance Periodic Replacement Parts and Replacement Consumables by Service Engineer 1 2 Customer Maintenance 1 3 Product Life 1 4 Special Tools 1 5 Serial Number Location 2 LIST OF ERROR DISPLAY INDICATION 2 1 Operator Call Errors 2 2 Service Call Errors 2 3 Other Error Messages 2 4 Warnings 2 5 Troubleshooting by Symptom 3 REPAIR 3 1 Notes on Service Part Replacement and Disassembling Reassembling 3 2 Special Notes on Repair Servicing 1 External cover scanner unit and FAU removal 2 Operation panel removal 3 Flexible cable and harness wiring connection 3 3 Adjustment Settings 1 Paper feed motor adjustment 2 Grease application 3 Waste ink counter setting 4 White sponge sheet attachment 5 Solenoid position 6 Front door damper position 7 User mode 8 Service mode Service mode operation Destination settings Button and LCD test Waste ink amount setting LF correction 3 4 Verification Items 1 Service test print 2 EEPROM information print 4 MACHINE TRANSPORTATION Part 2 TECHNICAL REFERENCE 1 NEW TECHNOLOGIES 2 CLEANING MODE AND AMOUNT OF INK PURGED 3 PRINT M
36. ements of 1 AT UTR uix 2 of continuous Monochrome color 1 to 99 copies Print head single head with 5 removable ink tanks each color Pigment based BK 512 nozzles 600 dpi 30 pl Dye based BK C M Y 512 x 6 nozzles 1 200 dpi 1 pl 5 pl C M 5 pl BK Y Pigment based black Ink color Dye based black cyan magenta yellow PGI 5BK pigment based CLI 8BK C M Y dye based Weight Net Print head approx 60g Supply method As a service part not including ink tanks Supported ink tanks Pigment based ink Dye based ink Model name and destination BCI PGI BCI BCI BCI BCI CLI CLI CLI CLI 9BK 5 SBK 8 SM SY PIXUS O Usable X Not usable Note The ink tanks for the Japanese models are not compatible with those for the non Japanese models Be sure to use the appropriate ink tanks in servicing Print head lt Direct printing gt Compact Flash TYPE I II 3 3V Microdrive SmartMedia Card 3 3V only Memory card drive Memory Stick Memory Stick PRO SD Card MultiMedia Card xD Picture Card miniSD memory card Memory Stick Duo Memory Stick PRO Duo Via the machine buttons ET 3 15 Condition changing the settings the memory card must be removed Storage function Operation panel 3 5 color LCD 20 buttons 7 LEDs ile format JPEG DCF CIFF Exif 2 21 or prior JFIF DPOF compliant i Standa
37. ent from the destination settings Confirm the model name and destination in service test print or EEPROM information print See 3 4 Verification Items 1 Service test print or 2 EEPROM information print lt Button and LCD test procedures gt Confirm the operation after replacement of the operation panel unit logic board or LCD 1 Press the Stop Reset button The LCD turns blue waiting for a button to be pressed 2 Press each button on the operation panel The LCD is divided into segments representing each button The color of a segment corresponding to the pressed button changes to red 3 When all the buttons are pressed the entire LCD changes to a full red screen and no further pressing of the buttons 1s accepted 1 29 4 Open the scanning unit printer cover to display the color pattern Only the ON OFF button is enabled 5 Press the ON OFF button to return to the service mode menu selection lt Waste ink amount setting procedures gt Set the waste ink amount data to a replaced new EEPROM after the logic board 15 replaced in servicing 1 Before replacement of the logic board ass y check the waste ink amount in EEPROM information print See 3 4 Verification Items 2 EEPROM information print 2 In the waste ink amount setting mode press the Stop Reset button the specified number of time s according to the waste ink absorber whose value should be transferred to the replaced new E
38. erly causing paper feed problems Since coaxial tolerance between the pinch roller and the LF roller which determines the paper feed alignment 15 0 2mm skewed paper feeding can occur However according to the field data of current models the skewness level caused by the coaxial tolerance of 0 2mm is within the criteria of 1 thus the phenomenon is left as 1s In borderless printing printing is performed to the size slightly larger than the paper size and ink off the paper 15 absorbed by the platen s ink absorber Absorbed ink may attach to the platen rib s after several dozen sheets are printed causing soiling at the leading edge of paper or on the back side of paper On the rib s inside the sheet feed unit used for duplex printing ink mist feeding method from the cassette to the auto sheet feeder an angle margin appears on printouts Reduce the amount of paper set in the ASF to half approx 5 mm high Multiple sheets of paper feed at the same time Paper feeds at an angle A paper jam occurs Align the paper guide to the paper edge tighter than usual Paper feeds at an angle A margin appears on printouts 1 Perform Bottom plate cleaning from the MP driver or via the operation panel up to 3 times Paper gets smeared The back side of paper gets smeared 2 If soiling on the paper still remains after 3 times of
39. error 11 times Carriage lift The carriage did not move up or down PR lift shaft ass y mechanism properly Sheet feed unit error Logic board ass y Carriage lift sensor unit 12 times AP position An error occurred in the motor during Sheet feed unit error purging operation Logic board ass y Purge unit 13 times Paper feed position error 14 times Paper feed cam An error occurred in the paper feed cam sensor Sheet feed unit sensor error during paper feeding from the front paper feed Logic board ass y cassette This error is also indicated when the waste ink counter is 6096 or more and a paper jam occurs in the under guide 15 times USB Host The USB Host VBUS 15 overloaded Logic board ass y VBUS overcurrent 16 times Valve sensor 6 00 error occurred in the valve sensor during Logic board ass y error cleaning Purge unit 17 times Motor driver 6D00 AD conversion value indicating the motor Logic board ass y error driver temperature is not proper 19 times Ink tank None of the ink tank position is detected Platen unit position sensor Logic board ass y error Other hardware 6500 The PCI bus error is detected by ASIC Logic board ass y error Do 0 1 7 An error occurred in the LF encoder signal Timing sensor unit Timing slit disk film Feed roller ass y Platen unit Logic board ass y ON gt 5
40. et button is pressed the Alarm LED and COPY button light alternately Alarm in orange and COPY in green starting with Alarm LED 0 times Green COPY Power off When the print head 15 not installed the carriage returns and locks in the home position capped MA IUIUAMAM 1 1 27 time Orange Alarm Service test print See 3 4 Verification Items 1 Service test print 2 times Green COPY EEPROM information Set a sheet of A4 or letter size paper print See 3 4 Verification Items 2 EEPROM information print 3 times Orange Alarm EEPROM initialization The following items are NOT initialized and the shipment arrival flag is not on USB serial number Destination settings Waste ink counter CD DVD correction value LF correction value 4 times Green COPY Waste ink counter resetting 5 times Orange Alarm Destination settings See 3 3 Adjustment Settings 8 Service mode Destination settings procedures Green COPY Printhead deep cleaning Cleaning of both black and color 7 times Orange Alarm LF correction See 3 3 Adjustment Settings 8 Service mode LF correction procedures 8 times Green COPY CD DVD check pattern print Not used in servicing 9 times Orange Alarm CD DVD print position Not used in servicing correction horizontal X direction 10 times Green COPY CD DVD print position used in servicing correction vertica
41. et the paper in the ASF so that the moistened edge of the paper contacts the 2 sub rollers Then fold the other end of the paper along the ASF cover edge to hook the paper to the ASF cover as shown below n 4 With the machine turned on in the user mode set the paper source to the ASF and press the Menu button Select Maintenance Settings Maintenance then Roller cleaning 5 The paper wipes off ink from the sub rollers 2 12 Occurrence level A The symptom is likely to occur frequently Caution required The symptom may occur under certain conditions but likeliness is assumed very low practical usage C The symptom 15 unlikely to be recognized by the user and no practical issues are assumed To the table of contents To the top Part 2 5 FAQ gt 2 13 3 APPENDIX 3 PIXMA MP800 SPECIFICATIONS lt Machine gt Desktop serial color inkjet printer Paper feeding method Auto sheet feed ASF cassette automatic duplex printing CD DVD printing 4x 6 borderless printing Approx 36 sec standard mode PP 101 Full Page SCID No 2 For reference Throughput target value Fast Standard Black Fine Black 30ppm 15 0ppm Color Fine Color 24ppm 11 7ppm E 2 13mm Approx 150 sheets of 64g m paper Photo Stickers and Credit Card size Paper weight 64 to 105g m Scanning unit open Presence of print head ink tanks Opening
42. ge files are not in the memory The error message is displayed for a while card then disappears The value exceeds the number of During selecting images or specifying the After the error message 15 displayed for a copies you can print number of copies the total print quantity while the last operation before the error is exceeds the prescribed value of 999 cancelled and the total print quantity returns to the value before the error Memory card is not set Insert the card memory card is inserted in the slot Set a memory card after checking the direction DPOF information is not saved in DPOF print was selected in the menu but no The error message is displayed for a while memory card DPOF files are contained in the memory then the LCD automatically returns to the card display before the error occurrence The number of copies to print is not Multi photo print was attempted without The error message is displayed for a while set Input the number of copies specifying the print quantity with the print then disappears Specify the print quantity quantity left 0 zero This layout is available only for A4 or In Layout print Mixed 1 2 or 3 whichis The error message is displayed for a while 8 5 x I LTR available only with A4 or LTR size paper 15 the LCD automatically returns to the selected but the paper size is not set to A4 or display before the error occurrence LTR Settings cannot
43. he color ink tanks is replaced Color cleaning is performed Both the black and color ink tanks are replaced All at the same time cleaning is performed To the table of contents To the top Part 2 2 CLEANING MODE AND AMOUNT OF INK PURGED gt 3 PRINT MODE Default setting Selectable in the printer driver Main tab Selectable after clicking Custom in the Main tab Ink used PigBk PGI 5BK CLI 8C large droplet CLI 8M large droplet CLI 8Y CLI BBK CLIBC small droplet CLI 8M small droplet Print control Bi Bi directional Uni Uni directional 3 1 Normal Color Printing via Computer Plain paper Photo Paper Pro PR 101 Photo Paper Plus Glossy Photo Paper Plus Semi gloss 101 56 101 Photo Paper Plus Double Sided 1010 Matte Photo Paper MP 101 Glossy Photo Paper GP 401 501 High Resolution Paper HR 101 CD R DVD recommended CD R DVD others T Shirt transfer TR 301 Transparency CF 102 Other Photo Paper 3 2 Normal Grayscale Printing via Computer Paper type Canon specialty paper Plain Paper Print quality Resolution HxV dpi at Print control s Bi Ink used _PigBk Envelope Print quality Resolution dpi Print control Ink used 3 3 Borderless Printing via Computer Plain F Photo Paper Pro PR 101 Photo Paper Plus Glossy Photo Paper Plus Semi gloss 101 56 101 Glossy Photo Paper GP 401 501
44. hen the ON OFF button is pressed the machine returns to the service mode menu selection OK 4 The LF correction value is written to the EEPROM and the machine returns to the service mode menu selection Note The LF correction value 0 1 or 2 can be confirmed in EEPROM information print 1 32 To the table of contents To the top 4 lt Part 1 3 REPAIR 3 3 3 to 8 gt gt 1 33 3 4 Verification Items 1 Service test print lt EEPROM information contents gt On the service test print sample below confirm the EEPROM information as shown below The information is given in the upper portion of the printout MP800 Model name JPN Destination M Main firmware version C Card reader firmware version USB xxxxxx USB serial number FA xx xx xx Reserved for plant use D xxx x Waste ink amount CDR xxxxx CD DVD sensor position correction value LF LF correction value AB OK Y Ink system check result Print check items On the service test print sample below confirm the following items Check 1 top of form accuracy The lines shall not extend off the paper Check 2 EEPROM information Check 3 nozzle check pattern Ink shall be ejected from all nozzles Check 4 check pattern for irregular line feeding There shall be no remarkable streaks or unevenness Check 5 check pattern for uneven printing due to line feeding There shall be no
45. housing from scratches Exercise caution with the red screws as follows i The red screws of the paper feed motor may be loosened only at replacement of the paper feed motor unit DO NOT loosen them in other cases ii DO NOT loosen the red screws on both sides of the main chassis securing the carriage shaft positioning they are not adjustable in servicing To the table of contents To the top Part 1 3 REPAIR 3 1 gt gt 3 2 Special Notes on Repair Servicing 1 External cover scanner unit and FAU removal I Remove the cassette and front door paper output tray with door damper Slide the cassette to remove it from the main unit Slightly warp the front door to release the right side of the door While releasing the door damper on the left side of the front door remove the door III Remove the front cover L and Front cover L Protect the cover from being scratched or the claws from being damaged by the Open button or the release lever While removing the side cover L by sliding its front side outward in the direction of the red arrow in the photo below remove the front cover L For the correct locations of claws and bosses on the back side of the front cover L see the photo on the right 4 claws in the purple circles 2 bosses in the green circles Front cover R While removing the side cover R by sliding its front side outward in the direction of th
46. ion position software Plain paper Computer settings via the MP driver When the paper fed from the ASF is To clean the ASF sub rollers Plain paper smeared due to ink mist attached to Machine buttons paper the ASF sub rollers feed roller cleaning 5 Part 2 5 FAQ How to make and set the ASF sub roller cleaning sheet for details 1 Only for CD DVD printing supported regions 1 3 Product Life 1 Machine Specified print volume I or the years of use II whichever comes first I Print volume 14 000 pages Black 1 500 character pattern Color 4 7 5 duty per color pattern A4 photo borderless printing 4 x 6 photo borderless printing Postcard photo borderless printing II Years of use 5 years of use 2 Print head 1 2 1 1 500 character pattern 6 200 pages Color 4 7 5 duty per color pattern 4 2 4 x 6 photo borderless printing 250p Postcard photo borderless printing Spes 3 Ink tank target value Pattern Ink tank used Print yield Photo Approx 1 100 pages Approx 280 pages Approx 250 pages CLI 8C Approx 390 pages 200 pages inti 500 pages 00 pages Black text When printing the Canon standard pattern 1 500 characters per page on A4 size plain paper with the default settings in the Windows XP driver using Word 2003 Color chart When printing the ISO JIS SCID
47. l up to 3 1 2 If soiling on the paper still remains after 3 times of Bottom plate cleaning wipe the platen rib s and their surroundings with a cotton swab If the phenomenon persists after conducting 1 and 2 servicing is required Service Wipe any soiling or dirt off from the sheet feed unit and the bottom case unit Paper is feeding method scratched from the cassette to the auto sheet feeder Marks appear on printed paper If automatic duplex printing 15 performed cancel it and by setting only a single sheet of paper in the auto sheet feeder manually print each side of paper Set only a single sheet of paper the auto sheet feeder Clean the ASF sub rollers see 3 for details 1 2 1 Print results Print results Print results Image scanning Display on the LCD Image scanning Print smeared difference of an image between the LCD and a printout Improper area of cropping or skewed scanning Paper feeding from the ASF 10 sheets max set in the ASF In the low temperature and low humidity environment When the inner cover is not completely closed High density image printing Glossy photo original In the high humidity environment Card Direct printing Photos taken with a DoCoMo mobile phone Scanning using MP Navigator MP Navigator settings
48. l Y direction 11 times Orange Alarm Button and LCD test See 3 3 Adjustment Settings 8 Service mode Button and LCD test procedures 12 times Green COPY Return to the menu selection 13 times Orange Alarm Return to the menu selection Green 15 times Orange Alarm Waste ink amount setting See 3 3 Adjustment Settings 8 Service mode Waste ink amount setting procedures 16 to 21 times Green at even Return to the menu numbers COPY selection Orange at odd numbers Alarm Note If the Stop Reset button is pressed 16 or more times the Alarm LED orange or COPY button green lights steadily without any changes At the end of the service mode press the ON OFF button To protect the media sensor from being dislocated during transportation the paper lifting plate of the sheet feeder unit will be raised Destination settings procedures gt In the destination settings mode press the Stop Reset button the specified number of time s according to the destination listed in the table below and press the ON OFF button Green COPY No change of the destination Orange o p M4 1 28 3 times Orange Alarm 08 supported Note After setting the destination without logic board replacement be sure to initialize the EEPROM to prevent the Print Beam settings or copy paper settings from being differ
49. ly 0 65 Color time same time Via the MP driver Selectable from Black 35 Black Color or at the same time 40 Color Deep cleaning Via the MP driver Selectable from Black 1 95 Black 90 at the same Black Color AIl at the Color or at the same time 1 06 Color time same time 45 Black 65 Color If the print head has not 0 38 Black 80 All in been capped before 1 06 Color sequence power on All in sequence The counter for the on arrival cleaning is checked at opening and closing of the scanning unit the first opening and closing only before start of printing at dot count cleaning at paper ejection and at manual cleaning and the on arrival cleaning is performed according to the counter value After each on arrival cleaning the counter value is reduced by 1 When the counter value is 3 2 or 1 On arrival cleaning 15 performed When the counter value is 0 On arrival cleaning 15 not performed 2 When 24 to 60 hours have elapsed since the previous Black cleaning timer cleaning 0 is performed However this cleaning will be conducted up to 5 times from the printer installation and no further timer cleaning 0 will be performed 3 The period of time since the previous cleaning 15 counted by Black and Color separately For this reason the cleaning mode may differ according to Black or Color 4 When only the black ink tank is replaced Black cleaning is performed One of t
50. mera Service test print EEPROM information print Service test print Confirm CD DVD and automatic print head alignment sensor correction and ink system function Service test print Service test print See 3 3 Adjustment Settings 2 Grease application Timing slit strip film Upon contact with the film After replacement QC1 6526 wipe the film with ethanol Service test print 1 Perform the print head Confirm no grease is on the alignment in the user mode Timing slit disk film film Wipe off any grease 1 6229 thoroughly with ethanol Do not bend the film Print head After replacement Service test print QY6 0061 1 Perform the print head alignment in the user mode 1 General notes Make sure that the flexible cables and wires in the harness are 1 the proper position and connected correctly See 3 2 Special Notes on Repair Servicing 3 Flexible cable and harness wiring connection for details Do not drop the ferrite core which may cause damage Protect electrical parts from damage due to static electricity Before removing a unit after removing the power cord allow the machine to sit for approx 1 minute for capacitor discharging to protect the logic board ass y from damages Do not touch the timing slit strip film and timing slit disk film No grease or abrasion is allowed Protect the units from soiled with ink Protect the
51. nge edges over the mold part of the document cover No gap between the platen glass reference edges and the corresponding sponge edges 5 Solenoid position Position the solenoid so that the solenoid shaft is parallel to the tray lock lever operation axis Move the tray lock lever right and left to confirm that the solenoid shaft moves smoothly For cable position see the photo on the right 1 26 6 Front door damper position Fit the door damper attached to the front door into the machine with the protrusion side facing up Then fix the right side of the front door in place Close the front door and press the Open button to confirm the front door opens properly 7 User mode On the operation panel select Maintenance settings Device settings and a desired function then press the OK button Nozzle check To confirm the print head nozzles eject ink properly Do the cleaning if necessary Cleaning To unclog the print head nozzles and maintain the print head in a good condition Use this function when printing is missing or white lines appear on the nozzle check pattern Deep cleaning To improve the print head nozzle conditions when the cleaning 15 not effective Since the deep cleaning consumes more ink than the cleaning use this function only when necessary Auto head align To improve unsatisfactory print results or dot misalignment on a line automatic print head alignment Manual head align To improve un
52. nnection Be cautious of wiring of the flexible cables and harness Improper wiring or connection may cause breakage of a line leading to ignition or emission of smoke For wiring details refer to the Parts Catalog and Part 3 2 CONNECTOR LOCATION AND PIN LAYOUT Rear view with the main case removed Logic board side on the left AC adapter PF motor side on the right I Logic board ass y wiring 1 21 Each cable in place of the side of the bottom case unit Be cautious of the points in the red circles 1 4 HU L 22 T AC adapter and paper feed motor side wiring With the bottom case unit and AC adapter installed Be cautious of the position of the solenoid relay harness connector in the red circle 1 22 With the bottom case unit and AC adapter removed To the table of contents To the top Part 1 3 REPAIR 3 2 gt gt 1 23 3 3 Adjustment Settings 1 Paper feed motor adjustment Perform the following adjustments when the paper feed motor unit is replaced 1 When attaching the motor fasten the screws so that the belt is properly stretched in the direction indicated by the blue arrow in the figure below 2 After replacement be sure to perform the service test print and confirm that no strange noise or faulty print operation due to dislocation of the belt or gear or out of phase motor etc occurs pera
53. oil Grease oil name pena amount drops apply grease oilt H18 12 LFrollerass y P FlolKGIO7A 8 1 4 PR shaft ass y PR holder contact at 4 locations Flol KG107 4 13 5 to 27 mg 15 4 1 drop 9 to 18 mg To the table of contents To the top 4 Part 1 3 REPAIR 3 3 1 to 2 gt 3 1 25 3 4 Waste ink counter setting Before replacement of the logic board ass y check the waste ink amount After the logic board ass y is replaced set the waste ink amount to the replaced logic board ass y In addition according to the waste ink amount replace the waste ink absorber ink absorber kit When the waste ink absorber 15 replaced reset the waste ink counter to 0 How to check the waste ink amount See 3 4 Verification Items 1 Service test print or 2 EEPROM information print How to set the waste ink amount See 3 3 Adjustment Settings 8 Service mode Waste ink amount setting White sponge sheet attachment Position one of the corners of the white sponge sheet at the scanning reference point on the platen glass back left where the blue lines cross in the photo below Peel off the cover sheet from the double sided adhesive tape and slowly close the document cover with the sponge frame on The sponge sheet will attach to the sponge frame Open the document cover to confirm the following No extension of the spo
54. on print Date file number Approx 54 seconds with the following conditions and settings Photo Paper Plus 4x 6 borderless A photo from a 5 mega pixel digital camera Camera Direct Printing No image correction Exif print Standard print quality Process from pressing the printing start button to ejecting paper 2 2 SVP S 5 T 5 5 2 siz ele sis 2 E 27 09 22 09 0 amp a 8 BaS E AIF 8 c dz 99 5 2 ert 5 5 mobile pe phone equipped with IrDA 1 2 port or with Bluetooth 1 2 port phone Supported layout 1 2 4 8 images per page borderless tandard Bluetooth version 1 2 Bluetooth Power Class 2 olm e Communication range for approx 10 m in radius depending on interference between the communication devices or radio wave conditions AGHz Approx 720kbps BIP OPP SPP HCRP Windows XP Service Pack 2 or later Windows XP Service Pack 1 or later N requency band ommunication speed upported profile Microsoft Support for Bluetooth Wireless Devices or Toshiba Bluetooth Stack for Windows Ver 3 00 10 or later has to be installed Mac OS X 10 3 3 or later Printing via Bluetooth communication optional BU 20 18 5 W 47 5 D x 8 7 mm with NO gt e 7g
55. or DVD label can be copied directly to another CD or DVD Copy mode 4 1 copy Four documents can be copied on a single sheet by automatically reducing the original documents Copy mode Friendly design Offers friendliness robustness and looks which do not overwhelm by its size as the traditional MFP does High definition 3 5 color STN LCD The 3 5 inch color STN LCD offers higher visibility than the conventional models to improve usability 320 x 240 pixels approx 65 000 colors 1 200 x 2 400 dpi high resolution CCD scanner and FAU supported High definition film scanning of color negative film black and white negative film color positive film and mount film is possible using FAU Film Adapter Unit Continuous scanning 6 sleeves or 4 slides 2 1 8 Printing via Bluetooth communication optional The Bluetooth Unit BU 20 15 available as an option Adopting a compatible USB adapter the BU 20 when attached to the machine enables wireless printing from a Bluetooth compliant computer or mobile phone To the top To the table of contents Part 2 1 NEW TECHNOLOGIES gt 2 CLEANING MODE AND AMOUNT OF INK PURGED To prevent printing problems due to bubbles dust or ink clogging print head cleaning is performed before the start of printing when the cleaning flag is on except in the following cases Cleaning on arrival Performed when the scanning unit printer cover is closed Manu
56. ot strongly press the photo on the platen glass Clean the platen glass to eliminate any moisture The phenomenon is left as is An information sheet regarding the phenomenon is packed with the machine in early production MP Navigator will be upgraded on a running change basis If the phenomenon occurs cancel auto detect and select the paper an angle A margin appears on printouts Uneven printing at the bottom of the paper Printing gets smeared Spots appear on the scanned image though there is no such spots on the original document Print result differs from what is displayed on the LCD An image 15 scanned at an angle Some portions of an image is not scanned size the full paper size Trim margins white area along the edges of the scanned image if any Change the paper in each Bottom plate cleaning The cleaning can end when paper does not get any soiling 2 Locations to clean in servicing when soiling on paper in automatic duplex printing persists BOTTOM CASE UNIT SHEET FEED UNIT gt m m 3 How to prepare and set the ASF sub roller cleaning sheet 1 Fold a sheet of plain paper lengthwise in half 2 Fold the paper at approx 60 mm from the end and fold the folded end in half backward as shown below 3 Moisten the folded end portion indicated by the blue circle in the figure above using a wipe and s
57. paper in the ASF and press the There is no paper Load paper and press OK No CD DVD 1001 There is no CD R tray Attach the tray and press OK button paper feed cassette the OK button There is no paper Load paper and press OK 1002 Printable disc is not set Correctly place a disc Set a CD or DVD in the CD DVD tray in the CD R tray and press OK which is ejected at error occurrence and inset the CD DVD tray in the proper position Then press the OK button 1300 The paper is jammed Clear the paper and press the jammed paper and press the OK OK button 1303 guide 1304 guide No ink 1600 Ink has run out Replace the ink tank and close Replace the empty ink tank s and close the cover U041 the cover Pressing the OK button will clear the error without ink tank replacement however ink may run out during printing 1660 The following ink tank cannot be recognized Install the applicable ink tank s Applicable ink tank icon U043 properly and confirm that the LED s of all the ink tanks light red 1401 Print head is not installed Install the print head Install the print head properly U051 No paper in the front No CD or DVD Paper jam in the rear Paper jam in the under Ink tank not installed The print head is not installed or it is not properly installed Print head temperature 1403
58. per Plus Glossy full page SCID No 2 For reference 30 ppm in monochrome printing and 24 ppm in color printing at the highest print speed New functionality in copy and Direct Printing Plain paper is now usable in Camera Direct Printing from a digital camera or digital video camera if both support PictBridge Settings button File numbers shooting date and shooting data Exif can be printed on the images Memory card mode Optimization of photos taken by a mobile phone Minimizes jaggies printing a low resolution photo taken by a mobile phone Wireless print settings menu or memory card mode Slide show To the Single photo print menu the slide show function has been added to display photos from the memory card one by one automatically Memory card mode Red Eye correction Selects red area from an image and detects and corrects the red eye automatically Memory card mode Face brightener Perceives a person s face automatically and adjusts its brightness Memory card mode or photo film mode Index printing Printing like a 35 mm negative film is possible Memory card mode Sepia tone or illustration simulated effects In Card Direct printing the function to add a sepia tone to the photo or to make the photo look like a illustration has been added Memory card mode CD DVD printing Direct printing from a memory card on a CD or DVD 15 available Memory card mode CD DVD label copy A CD
59. peration panel the scanner unit and the logic board Replace the LCD or logic board ass y Perform the button and LCD test in the service mode and confirm that the LCD is displayed without any segments missing Confirm the connection between the operation panel the scanner unit and the logic board Replace the LCD or logic board ass y Examine the inside to confirm that no parts are damaged and the rollers are clean Remove foreign material Adjust the paper guide properly Confirm the connection of each harness and the logic board Replace the sheet feeder unit cassette or logic board ass y Carriage movement problems contact to Confirm that the carriage timing slit strip film is free from other parts strange noise damage or grease Clean the carriage timing slit strip film with ethanol and lint free paper Replace the carriage timing slit strip film or carriage unit Faulty scanning no scanning strange Confirm the connection between the scanner unit and the noise logic board Replace the scanner unit or logic board ass y The FAU lamp does not light Confirm the connection between the scanner unit FAU and the logic board Replace the document pressure plate unit FAU or logic board ass y Unsatisfactory print quality No printing or no color ejected Replace the ink tank print head or logic board a
60. rd High Photo Optimizer PRO VIVID noise reduction face brightener image optimizer Brightness contrast hue skin tones Available date Ver 1 00 compliant DPOF Index printing printing of an image the specified number of copies printing of the specified image s printing with the shooting date Single photo multi photo all photo printing photo per page borderless with borders only with borders for plain paper DPOF printing 1 photo per page borderless with borders 6 15 24 35 80 photos per page 30 photos per page panorama Card Direct Printing Index printing 6 15 24 35 80 photos per page Print layout 30 photos per page panorama Layout printing 2 4 8 photos per page borderless with borders Postcard borderless with borders with without lines Album 4 photos per page right left Mix 3 types for A4 LTR Sticker printing 2 4 9 16 stickers 1 5 6 7 stickers for free cut nformation print Date file number Exif information Approx 55 9 seconds with the following conditions and settings Photo Paper Plus 4 6 borderless A photo from a 5 mega pixel digital camera Exif print Standard print quality Process from pressing the printing start button to ejecting paper igi Digital cameras and digital video cameras supporting Bubble Jet Direct or camera PictBridge photo per page borderless with borders Print layout 2 4 9 16 photos per page nformati
61. remarkable streaks Check 6 check pattern for uneven printing due to carriage movement 9600 dpi mode There shall be no remarkable unevenness Check 7 check pattern for uneven printing due to carriage movement standard mode There shall be no remarkable unevenness Check 8 CD DVD sensor and automatic print head alignment sensor correction The results shall be OK 1 34 lt Service test print sample gt 3C4 M x 00002 00507 3C2 C OK M Check3 Checks 012 0 CDR 016 00 80 D 018 M OK 7 _ 002 1000 t 0 54 C 0 00 USB 3CC Y 00 JEN M K OK M SENSORZOK r Checks 2 EEPROM information print lt How to read EEPROM information print gt Print sample 1 35 MP800 V1 04 IF USB2 1 D 004 5 ST 2005 06 10 18 30 ER ER0 1000 ER1 5100 LPT 2005 06 28 09 09 PC M 002 R 000 T 001 D 009 C 009 CLT BK 2005 06 28 18 30 CL 2005 06 28 18 30 CH 00001 040 BK 020 Y 109 012 113 IS PBK 1 BK 0 Y 1 1 2 P 5 00009 A REG 1 REG 0 UR A BKoe 000 B Coe 000 000 D SCoe 000 5 000 F PBKoe 000 G CLbi 02 H SCLbi 03 I C SC 01 J M SM 01 K BK CL 01 L BKbiPP 03 M CLbiPP 02 N SCLbiPP 03 O NZctr 000 P NZedge 000 WP 0024 CDIN LG 001 PB 000 OPB 000 BTIN 0 MSD 015 TPAGE 00047 TTL 00047COPY 00025 PAGE AII 00038 00035 HR MP
62. rint head temperature rise error If the print head temperature does not fall the error code 5200 is displayed indicating the print head temperature rise error Select Yes and press the OK button gt Printing starts and it is indicated on the LCD Select No and press the OK button Note gt Printing is cancelled and the LCD returns to the display immediately before printing was attempted When the print head temperature falls the error 15 automatically cleared If the print head temperature exceeds the specified limit when the scanning unit printer cover 1s opened the carriage does not move to the ink tank replacement position If the print head temperature exceeds the specified limit an intermission is inserted during printing The current paper cannot be set Change the size Re select the supported paper type and size and type Recommendation of the print head alignment only on arrival of the machine OK Yes No Head alignment required Load paper and press Select Yes and press the OK button gt Automatic print head alignment is done Select No and press the OK button gt The procedures on arrival of the machine are finished USB cable not connected Connect USB cable and turn on the PC Connect the USB cable pem of trimming trimming effect 1 9 With a trimmed image present when printing DVD or CD is attempted the message is displayed
63. satisfactory print results or dot misalignment on a line manual print head Use this function when the automatic print head alignment cannot be done properly or alignment to align the print head at user s discretion Head alignment print To print the current print head alignment values for confirmation Roller cleaning To solve a paper feed problem In the roller cleaning the paper feed rollers rotate while being pressed to the paper lifting plate Since the rollers will wear use this function only when necessary Bottom plate cleaning To remove ink attached to the ASF paper path and the platen using paper 8 Service mode lt Service mode operation procedures gt 1 With the machine power turned off while pressing the Stop Reset button press and hold the ON OFF button DO NOT release the buttons The COPY button lights in green to indicate that a function is selectable 2 While holding the ON OFF button release the Stop Reset button DO NOT release the ON OFF button 3 While holding the ON OFF button press the Stop Reset button 2 times and then release both the ON OFF and Stop Reset buttons Each time the Stop Reset button is pressed the Alarm LED and COPY button light alternately Alarm in orange and COPY in green starting with Alarm LED 4 When the COPY button lights in green press the Stop Reset button the specified number of time s according to the function listed in the table below Each time the Stop Res
64. ss y Remove foreign material from the purge unit caps if any Replace the purge unit Printing is faint or white lines appear on Remove and re install the print head printouts even after print head cleaning Replace the Line s not included in the print data ink tank appears on printouts PR P print head purge unit or logic board ass y Paper gets smeared Feed several sheets of paper Perform bottom plate cleaning Clean the paper path with cotton swab or cloth Clean the ASF sub rollers A part of a line is missing on printouts Replace the ink tank or print head Color hue is incorrect Replace the ink tank or print head Perform print head alignment No ejection of black ink Replace the ink tank or print head Remove foreign material from the purge unit caps if any Replace the purge unit Graphic or text 1s enlarged on printouts When enlarged in the carriage movement direction Clean grease or oil off the timing slit strip film Replace the timing slit strip film carriage unit or logic board ass y When enlarged in the paper feed direction Clean grease or oil off the timing slit disk film Replace the timing slit disk film timing sensor unit or logic board ass y Faulty scanning 102 Confirm the connection between the scanner unit and the logic board ass y Replace the scanner uni
65. t or logic board ass y Streaks or smears on the scanned image Clean the platen glass and the FAU lamp Confirm the connection between the scanner unit and the logic board ass y Replace the scanner unit logic board ass y or sponge sheet 1 Replace the print head only after the print head deep cleaning is performed 2 times and when the problem persists To the table of contents To the top Part 1 2 LIST OF ERROR DISPLAY INDICATION gt 3 REPAIR 3 1 Notes on Service Part Replacement and Disassembling Reassembling Notes on replacement Adjustment settings Operation check Logic board ass y QM2 3022 Before removal of the logic board ass y remove the power cord and allow for approx 1 minute for discharge of capacitor s accumulated charges to prevent damages to the logic board ass y Before replacement check the waste ink amount by service test print or EEPROM information print See 3 4 Verification Items 1 Service test print or 2 EEPROM information print for details Absorber kit QY5 0153 Carriage unit 2 3025 Paper feed motor QK1 1502 The red screws securing the paper feed motor are allowed to be loosened DO NOT loosen any other red screws Platen unit QM2 3026 PR lift shaft ass y QL2 0936 Carriage lift base unit QM2 2232 After replacement 1 Initialize the EEPROM 2 Set the destina
66. tion in the EEPROM Reset the waste ink counter Correct the CD DVD and automatic print head alignment sensors Check the ink system function 6 Adjust the line feeding See 3 3 Adjustment Settings 8 Service mode for details of 1 to 6 7 Perform the print head alignment in the user mode After replacement 1 Reset the waste ink counter See 3 3 Adjustment Settings 8 Service mode At replacement 1 Apply grease to the sliding portions See 3 3 Adjustment Settings 2 Grease application After replacement 1 Correct the CD DVD and automatic print head alignment sensors See 3 3 Adjustment Settings 8 Service mode 2 Check the ink system function See 3 3 Adjustment Settings 8 Service mode 3 Perform the print head alignment in the user mode At replacement 1 Adjust the paper feed motor See 3 3 Adjustment Settings 1 Paper feed motor adjustment At replacement 1 Check the ink system function See 3 3 Adjustment Settings 8 Service mode At replacement 1 Apply grease to the sliding portions See 3 3 Adjustment Settings 2 Grease application At replacement 1 Apply grease to the sliding portions 1 13 EEPROM information print Service test print Printing via USB connection Copy Direct printing from a digital ca
67. to Paper Pro amp Photo Paper Plus Glossy amp Photo Paper Plus Semi gloss Glossy Photo Paper postcard 54 Print head temperature BK CL 55 Inside temperature 56 Line inspection information HDEEPROM 57 Version 58 Serial number 59 Lot number 60 Print head ID 61 Ink ejection level PBK BK Y M M2 C C2 lt Scan error history gt 62 The last 2 errors To the table of contents To the top Part 1 3 REPAIR 3 4 gt gt 1 37 4 MACHINE TRANSPORTATION This section describes the procedures for transporting the machine for returning after repair etc 1 In the service mode press the ON OFF button to finish the mode and confirm that the paper lifting plate of the sheet feed unit 1s raised 2 Keep the print head and ink tanks installed the carriage See Caution 1 below 3 Turn off the machine to securely lock the carriage in the home position When the machine is turned off the carriage is automatically locked in place See Caution 2 below 4 Slide the scanner lock switch to lock the scanner Caution 1 If the print head is removed from the machine and left alone by itself ink the pigment based black ink in particular 15 likely to dry For this reason keep the print head installed in the machine even during transportation 2 Securely lock the carriage in the home position to prevent the carriage from moving and applying stress to the carriage flexible c

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