ATEN KH98 user manual
Contents
1. Ne gt B B ss Sd O CHRD Co oco YO Shut down all of the computers but not the Stations on your KH98 installation From your KVM switch console bring up the OSD see p 19 and select the F4 ADM function Scroll down to FIRMWARE VERSION UPGRADE and then select FIRMWARE UPGRADE Press Enter then press Y to invoke Firmware Upgrade Mode See FIRMWARE VERSION UPGRADE page 29 For your reference the current firmware upgrade version displays on the screen 44 Chapter 5 The Firmware Upgrade Utility Performing the Upgrade Starting the Upgrade To upgrade your firmware 1 Run the downloaded Firmware Upgrade Package file either by double clicking the file icon or by opening a command line and keying in the full path to it The Firmware Upgrade Utility Welcome screen appears E x Welcome to Firmware Upgrade Utility Put your device iato Fi Upgrade Mode connect its Fi Sled d mputer with a omm Uperade Cibte oC Um EXberneli egies lo n eie e Thon Chick Next LICENSE AGREEMENT LICENSE GRANT ATEN International Co Ltd ts to you a erable license to cron ad ew FIRMWARE UPGRADE UTILITY Cae Protect Sune mt te Ten tft bow You may install the Product om a hard disk or other storage device install and use the Product om a file re eee NOM hettdon oto bar2. Note After clearing the login information the OSD login function acts exactly the way it did the first time the switch was run 54 Appendix Troubleshooting Symptom Possible Cause Action Pressing the Either the Check the online LED for the selected port If Hotkeys gets no connection from the it is not lit response selected port to the 1 Manually press one of the Select switches target computer has to connect to a computer that is powered been broken or the ON computer is turned EE 2 Checkthe cables to make sure they are all properly connected a Improper keyboard Reset the keyboard and mouse by simul reset taneously pressing Buttons 1 and 2 on the First Stage unit for 3 seconds 2 Unplug the keyboard connector from the Console Keyboard Port then plug it back in Improper KH98 reset Turn off all KH98 units and wait 5 seconds before turning them back on See Powering Off and Restarting on page 13 for details Incorrectly keying in After invoking the Hotkey function with the the Port ID Numlock combination be sure to key in the Port ID and press Enter within 1 second for each key Mouse is not Improper mouse 1 Reset the mouse and keyboard by simul responding reset taneously pressing Buttons 1 and 2 on the First Stage unit for 3 seconds 2 Unplug the mouse connector from the Console Mouse Port th
3. With this function you must log in all over again to regain access to the OSD whereas with Esc all you have to do to reenter the OSD is tap the OSD Hotkey Note 1 When you reenter the OSD after logging out the screen stays blank except for the OSD Main Screen You must input your password before you can continue 2 If you reenter the OSD after logging out and immediately use Esc to deactivate the OSD without having selected a port from the OSD menu a Null Port message displays on the screen The OSD Hotkey will bring up the Main OSD Screen 35 KH98 User Manual This Page Intentionally Left Blank 36 Chapter 4 Hotkey Operation Hotkey Port Control Hotkey Port Control allows you to provide KVM focus to a particular computer directly from the keyboard The KH98 provides the following Hotkey Port Control features Selecting the Active Port Auto Scanning Invoking Hotkey Mode All Hotkey operations begin by invoking Hotkey Mode Invoking Hotkey Mode takes three steps 1 Press and hold down the Num Lock key 2 Tap the asterisk key or the minus key 3 Release the Num Lock key Num Lock Or Num Lock Note The minus key must be released within half a second otherwise Hotkey invocation is cancelled and will have no effect When Hotkey Mode is active The Caps Lock and Scroll Lock LEDs flash in succession to indicate so They stop flashing and rever
4. information This is necessary to establish a network connection with the IPMI enabled servers in your installation KVM IP Use this option to set the IP address of your KH98 There are two options to choose from DHCP and USER DEFINED 1 Select the SET TCP IP field then press Enter 2 Select DHCP or USER DEFINED then press Enter If you selected DHCP then the IP address the Subnet Mask and the Gateway will be assigned automatically f you selected USER DEFINED then enter the IP address and then press Enter The IP address should adhere to the following format xxx xxx xxx xxx For example 192 168 0 23 KVM MAC Displays the MAC address of your KH98 KVM SUBNET MASK Allows you to set the Subnet Mask for the IP address 1 Select KVM SUBNET MASK then press Enter 2 Type the Subnet Mask then press Enter The Subnet Mask should conform to the following format 255 xxx xxx xxx For example 255 255 255 0 KVM GATEWAY Use this option to set the Gateway server address 1 Select KVM GATEWAY then press Enter 2 Type the Gateway server address then press Enter The Gateway server address should adhere to the following for Mat xxx xxx xxx xxx For example 192 168 0 23 Note The KH98 will only be operable after successfully pinging it The pinging process may need to be repeated up to six times ACTIVATE PET ALERT Use this setting to enable disable receiving IPMI ALERT messages Y fo
5. 1 Invoke Hotkey Mode see p 37 2 Press B The Beeper toggles On or Off The Command Line displays Beeper On or Beeper Off for one second then the message disappears and you automatically exit Hotkey Mode Hotkey Summary Table The following table summarizes Hotkey operations on the KH98 Num Lock or Num Lock Port 1D Enter Switches access to the computer that corresponds to that Port ID A nnn Enter or Q nnn Enter Invokes Auto Scan mode and sets the Auto Scan interval to nnn seconds where nnn is a number from 1 to 255 0 disables this function The default value is 5 seconds B or b Toggles the Beeper On or Off H or h Changes the Hotkey mode activation keys in use Ctrl F12 T or t Switches the OSD Hotkey mode activation keys Scroll Lock Scroll Lock or Ctrl Ctrl UPGRADE Activates the Firmware Upgrade mode Enter or upgrade Enter R Enter Resets the Hotkey mode activation keys to their defaults or r Enter P Enter If the KVM PET AUTO SWITCH option is enabled the KH98 will switch the focus to the PET alert sending server and then display the PET alert information on the screen If this option is disabled the KH98 will only display the PET alert information on the screen Esc or Space Bar If in Auto Scan Mode Esc stops Auto Scan and returns to the port where Auto Scan was invoked Spac
6. 449 8 57 323 456 9 64 330 463 10 71 337 470 11 78 344 477 12 85 351 484 13 92 358 491 14 99 365 498 15 106 372 505 16 113 379 512 17 120 386 18 127 393 19 134 400 The following formula illustrates the relationship between the number of KH98 units and the maximum number of computers that they control Number of Computers 7 Number of Units 1 51 KH98 User Manual OSD Factory Default Settings Setting Default OSD Hotkey Scroll Lock Scroll Lock Port ID Display Position Upper Left Corner Port ID Display Duration 3 Seconds Port ID Display Mode The Port Number plus the Port Name Activate PET Alert Yes KVM PET Auto Switch Yes Scan Duration 5 Seconds Scan Mode All Screen Blanker 0 Disabled Logout Timeout 0 Disabled Beeper Y Activated Accessible Ports F Full For all Users on all Ports 52 Appendix Specifications Function Specification Computer Direct 8 Connections Max 512 via Cascade Console Connections 1 Port Selection OSD Hotkey Pushbutton Keyboard 1 x 6 pin Mini Din Female Purple Console Ports Video 1 x HDB 15 Female Blue Mouse 1 x 6 pin Mini Din Female Green Connectors Keyboard 8 x 6 pin Mini Din Female Purple KVM Ports Video 8 x HDB 15 Male Blue Mouse 8 x 6 pin
7. end of the manual provides technical and troubleshooting information KH98 User Manual Conventions This manual uses the following conventions Monospaced Indicates text that you should key in Indicates keys you should press For example Enter means to press the Enter key If keys need to be chorded they appear together in the same bracket with a plus sign between them Ctrl Alt Numbered lists represent procedures with sequential steps Bullet lists provide information but do not involve sequential steps Indicates selecting the option on a menu or dialog box for example that comes next For example Start Run means to open the Start menu and then select Run Indicates critical information xi KH98 User Manual Technical Support International Email Support Email your questions and concerns to support aten com Online Support 1 Online technical support is available to ALTUSEN cus tomers through our e Support Center Technical Support http support aten com velyonblesnoat nig 2 Online troubleshooting that describes the most com Documentation monly encountered problems and offers possible solu tions to them online documentation including electronically available manuals and the latest drivers and firmware for your product are available at our web site http www aten com Software Updates North America Email Support Email your questi
8. of the Quick View options is chosen for Auto Scanning see SCAN MODE p 25 only a Port that has been selected here will be Auto Scanned The default is for no ports to be selected SET This function allows the Administrator to define User access to the ACCESSIBLE computers on the installation on a Port by Port basis PORTS For each User select the target Port then press the Spacebar to cycle through the choices F Full access V View Only or Blank A blank setting means that no access rights are granted The Port will not show up on the User s LIST on the Main Screen Repeat until all access rights have been set then press Enter The default is F for all users on all Ports A blank setting means no access rights are granted The port will not show up on the main screen s User List Continues on next page 28 Chapter 3 OSD Operation Continued from previous page Setting Function FIRMWARE Displays the current firmware version installed on the KH98 In VERSION UPGRADE order to upgrade the KH98 s firmware see Chapter 5 you must first invoke Firmware Upgrade Mode with this setting Only the Super Administrator responsible for the Master Station can access this feature IPMI Allows you to configure the access information in necessary to CONFIGURATION connect to IPMI enabled servers in your KH98 installation Note Make sure to enter the corresponding IPMI configuratio
9. pre threaded 58 Appendix Rack Mounting Rear 1 Remove the two screws from the sides at the rear of the unit 2 Use the M3 x 8 Phillips head hex screws supplied with the rack mounting kit to screw the rack mounting brackets into the sides at the rear of the unit a y continues on next page 59 KH98 User Manual 3 Place the switch in the rack Position it so that the holes in the mounting brackets line up with those in the rack Secure the mounting brackets to the rear of the rack Cage nuts are provided for racks that are not pre threaded Limited Warranty IN NO EVENT SHALL THE DIRECT VENDOR S LIABILITY EXCEED THE PRICE PAID FOR THE PRODUCT FROM THE DIRECT INDIRECT SPECIAL INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THE PRODUCT DISK OR ITS DOCUMENTATION The direct vendor makes no warranty or representation expressed implied or statutory with respect to the contents or use of this documentation and specially disclaims its quality performance merchantability or fitness for any particular purpose The direct vendor also reserves the right to revise or update the device or documentation without obligation to notify any individual or entity of such revisions or update For further inquires please contact your direct v
10. registered property of their respective owners vii KH98 User Manual Contents EGG Informatica is ic ii SJ T 11364 2006 y oon eee a ore erue RE Ros ii User Information doi ad BS emere Red ida iii Online Registration llle Ih iii Technical Support osani rn eee iii User Nollce heb Ret ra a iii Safety Instructions ss nse nesae nahan a kp a ape ENRE aa RR iv Generali aci a da iv Rack Mounting ci i vi Package Contents semie oA bI a Dept vii About This Manual ooccccoccocco e X OEI Wa cina Morc RC EAD SEES e pi ere i KY ET X Conventions 2 8 lleve dT id Pars xi Technical SUDDOEKL nete tede deer Rod exit ob ee Roda xii International eoo da II xii North America init pop pe ERO REDE xii Product Information liliis xiii Chapter 1 Introduction OVerVIeW sep re n WEEDS E o 1 Features 2 4 24 tan dea m a Ur ev OPN er EUER er Es 2 System Requirements 0 00 e cece eee 3 Console i ees ee ee eS ee Pe 3 COMPUTER TS 3 Cables uoces em eae RR veda RA eo den ce eek PR EO Reds 3 Operating SySteMS o oooocoooco eee 4 COMPONENTS Sucia Qe RE ERECRMRS 5 Front VIEW x ees rep EUER S ESO EN E A eS 5 Rear VIeW e ra e eA SUR S 7 Chapter 2 Hardware Setup Installations sim 28 et eat cede poer hres ec eiut a 9 Single Stage Installation o ooooooooooooooooooo o 9 Two Stage InstallatiON o oooo ooooooooommmmmoo 10 Three Stage Installation
11. AUTUSCN Enterprise KVM Solutions by ATEN Health Manager KVM Switch KH98 User Manual www aten com KH98 User Manual FCC Information This is an FCC Class A product In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense RoHS This product is RoHS compliant SJ T 11364 2006 The following contains information that relates to China ASA DEDICA BBE BR FB aa a IE NE O O O ERKRASA E DATE AA HRA AE EEST 11363 20063 EM IR SEK O RTRHAKEHRRAR BIESSSEUWSEJDbIDASMTBS R HAMA PHA SRY SIT 11363 2006 REER ES E ES E A 19 Ire se HSJ T 11363 2006 REEK CE Eo KH98 User Manual User Information Online Registration Be sure to register you
12. CE ID Displays detailed information about the Baseboard Management Controller of the IPMI enabled server Upon selecting this option click the F11 GOTO field or press F11 to switch to a selected port GET SENSOR Displays sensor information READING Upon selecting this option click the F11 GOTO field or press F11 to switch to a selected port GET SENSOR Displays sensor event logs EVENT LOG Upon selecting this option To switch to a selected port click the F11 GOTO field or press F11 To jump to a specific page click the F12 GOPG field or press F12 enter the page number and then press Enter CHASSIS IDENTIFY Identifies the server via blinking LED You may set the time interval fro 0 to 255 seconds The default value is 0 seconds SYSTEM POWER Allows you to turn on off the server Note Only an Administrator can access this option 31 KH98 User Manual Setting Function SYSTEM POWER Allows you to reboot the server RESET This option does not appear on the OSD screen when the IPMI server is powered off Note Only an Administrator can access this option Note Whilst in F5 BMC mode click the F11 field or press F11 to switch to the selected port on the OSD screen 32 Chapter 3 OSD Operation F6 PET Clicking the F6 field or pressing F6 displays the Platform Event Trap alerts received from any IPMI enabled server in your KH98 installation P
13. ET alerts are triggered whenever an a monitored event occurs on an IPMI enabled server s platform These PET alerts contain information such as event type temperature threshold exceeded power fault etc BMC IP address time when it was triggered sensor type etc The KVM PET AUTO SWITCH If the KH98 receives a PET alert while in idle mode the screen is off the following will take place 1 The screen will turn on wake up 2 The KH98 will switch to the PET alert sending server 3 The PET alert information will be displayed on the screen To receive PET alerts the SET KVM IP amp MAC section under F4 ADMIN should be previously configured by an Administrator See SET KVM IP amp MAC page 30 Note When a new PET alert is received the F6 PET ALERTS field on the OSD main screen will blink Alternatively the top left hand side of the monitor screen will also blink when not logged in to the OSD Up to 32 PET alerts can be viewed on the OSD main screen After the maximum number is reached the older messages will be deleted 33 KH98 User Manual F7 SCAN Clicking the F7 field or pressing F7 invokes Auto Scan Mode This function allows you to automatically switch among the available computers at regular intervals so that you can monitor their activity without having to take the trouble of switching manually The selection of computers to be included for Auto Scanning is made with the Scan Mode settin
14. KVM Port Section CPU Port Section The cables that link to the computers plug in here 6 Firmware Upgrade Section Firmware Upgrade Switch During normal operation this switch should be in the NORMAL position Firmware Upgrade Port The Firmware Upgrade Cable that transfers the firmware upgrade data from the administrator s computer to the KH98 plugs into this RJ 11 connector Note See page 43 for firmware upgrading details KH98 User Manual This Page Intentionally Left Blank Chapter 2 Hardware Setup Installation device is provided on page iv Please review it before 1 Important safety information regarding the placement of this proceeding 2 Make sure that power to all the devices you will be connecting up have been turned off You must unplug the power cords of any computers that have the Keyboard Power On function Single Stage Installation In a Single Stage installation there are no additional KH98 s cascaded down from the first unit To set up a single stage installation refer to the diagram below the numbers in the diagram correspond with the numbers of the instruction steps and do the following 1 Plug your keyboard mouse and monitor into the unit s Console Ports 2 Use KVM cable sets as described in the Cables section on page 3 to connect any available KH98 KVM Port to the Keyboard Video and Mouse ports of the computer you are installing 3 Plug the Cat 5 cable
15. Mini Din Female Green Firmware Upgrade 1 x RJ 11 jack Power 1 x 3 Prong AC Socket LAN 1 x RJ 45 Reset 1 x Semi recessed Pushbutton swings Power 1 x Rocker Firmware Upgrade 1 x Slide Port 8 x Pushbutton On Line 8 Green LEDs Selected 8 Orange Power 1 Blue LAN IPMI 1 Orange Link 1 Green Emulation Keyboard Mouse PS 2 Video 1920 x 1440 60 Hz DDC2B Scan Interval 1 255 secs I P Rating 100V 240V AC 50 60Hz Power Consumption 120V 12W 230V 12W Operating temp 0 50 C Enyironment Storage temp 20 60 C Humidity 0 80 RH Housing Metal ene Weight 2 88 kg Dimensions L x W x H 43 30 x 16 00 x 4 40 cm 1U KH98 User Manual Clear Login Information If you are unable to perform an Administrator login because the Username and Password information has become corrupted or you have forgotten it for example you can clear the login information with the following procedure 1 Power off the KH98 and remove its housing 2 Short the jumper labeled J19 labeled Restore Default Password at the center front of the switch s main board a Je rm 3 Power on the switch When you power the switch on the following message appears USERNAME AND PASSWORD INFORMATION HAS BEEN CLEARED PLEASE POWER OFF THE SWITCH REMOVE THE JUMPER CLOSE THE CASE THEN RESTART
16. To start Auto Scanning key in the following Hotkey combination 1 Ze Invoke Hotkey Mode see p 37 Press A You automatically exit Hotkey Mode and enter Auto Scan Mode and Auto Scanning begins While you are in Auto Scan Mode you can pause the scanning in order to keep the focus on a particular computer either by pressing P or with a Left Click of the mouse During the time that Auto Scanning is paused the Command Line displays Auto Scan Paused Pausing when you want to keep the focus on a particular computer is more convenient than Exiting Auto Scan Mode because when you Resume scanning you start from where you left off If on the other hand you Exited and restarted Scanning would start over from the very first computer on the installation To resume Auto Scanning press any key or Left Click Scanning continues from where it left off While Auto Scan Mode is in effect ordinary keyboard and mouse functions are suspended only Auto Scan Mode compliant keystrokes and mouse clicks can be input You must exit Auto Scan Mode in order to regain normal control of the console 3 Press Esc to stop Auto Scan and return to the port where Auto Scan was invoked Alternatively press Spacebar to stop Auto Scan 40 Chapter 4 Hotkey Operation Hotkey Beeper Control The Beeper see Activate Beeper p 27 can be Hotkey toggled On and Off To toggle the Beeper key in the following Hotkey combination
17. appears before the selected choice to indicate which one it is Note All your setting changes are stored in temporary memory and remain in effect for the duration of your session The changes only become permanent when you Log out of the OSD see page 35 If you shut down the KH98 without first logging out your changes are discarded The settings are explained in the following table Setting Function OSD HOTKEY Selects which Hotkey activates the OSD function Scroll Lock Scroll Lock or Ctrl Ctrl Since the Ctrl key combination may conflict with programs running on the computers the default is the Scroll Lock combination PORT ID Allows you to position where the Port ID appears on the monitor DISPLAY The default is the upper right corner but you can have it appear POSITION anywhere on the screen Use the Mouse or the Arrow Keys plus Pg Up Pg Dn Home and End to position the Port ID display then Double Click or press Enter to lock the position and return to the Set submenu PORT ID Determines how long a Port ID displays on the monitor after a port DISPLAY change has taken place The choices are DURATION User Defined which lets you select the amount of time from 1 255 sec Always On which displays the Port ID at all times If you select User Defined key in the number of seconds then press Enter The default is 3 Seconds A setting of 0 zero disables this function Co
18. attempt to service the device yourself Refer all servicing to qualified service personnel If the following conditions occur unplug the device from the wall outlet and bring it to qualified service personnel for repair The power cord or plug has become damaged or frayed Liquid has been spilled into the device The device has been exposed to rain or water The device has been dropped or the cabinet has been damaged The device exhibits a distinct change in performance indicating a need for service The device does not operate normally when the operating instructions are followed Only adjust those controls that are covered in the operating instructions Improper adjustment of other controls may result in damage that will require extensive work by a qualified technician to repair KH98 User Manual Rack Mounting Before working on the rack make sure that the stabilizers are secured to the rack extended to the floor and that the full weight of the rack rests on the floor Install front and side stabilizers on a single rack or front stabilizers for joined multiple racks before working on the rack Always load the rack from the bottom up and load the heaviest item in the rack first Make sure that the rack is level and stable before extending a device from the rack Use caution when pressing the device rail release latches and sliding a device into or out of a rack the slide rails can pinch your
19. cel If you cancel before completion a dialog box appears warning you that quitting at this point may cause the device s firmware to be lost and you are given the option to proceed or abort the cancel operation Note To recover from a lost firmware situation see Firmware Upgrade Recovery page 50 47 KH98 User Manual Upgrade Succeeded After the upgrade has completed a screen appears to inform you that the procedure was successful 22 Firmware Upgrade Utility The Firmware upgrade was successful Click Finish to close the utility Device List Status Messages IMIENUEHSSNNEMUENMUN gt Loading amp testing fies gt Loading amp testing files OK gt Searching for devices gt Preparing firmware upgrade gt Firmware version is not newer than device ATEN KH98 IPMIKYM 000 gt Preparing firmware upgrade OK gt Upgrading device ATEN KH98 PMIKYM 000 grading device ATEN KH98 IPMIKVM 000 OK Device Description CPU H832168 Device F W Ver 1 0 099 grade FAW n Progress Help View Log Click Finish to close the Firmware Upgrade Utility 48 Chapter 5 The Firmware Upgrade Utility Upgrade Failed Tf the upgrade failed to complete successfully a dialog box appears asking if you want to retry Click Yes to retry If you Click No the Upgrade Failed screen appears Click Cancel to close the Firmware Upgrade Utility See th
20. d dal or other Shxagi devices or 1 use of the Product over such network and make backup copies of the Product RESTRICTIONS Y Rot to disassemble or otherwise attempt Ad rra sccm ie wa de Pi n Ee con Pinal ating eor ui edometk os Pal penis motes Nou may not sublicense the Product or otherwise allow to use the Product licensed to yos j G lAge Don t Agree E GN 3 a Ee c9 2 Read and Agree to the License Agreement enable the I Agree radio button 45 KH98 User Manual 3 Click Next to continue The Firmware Upgrade Utility main screen appears a Firmware Upgrade Utility Tf Check Firmware Version is checked the utility compares the device s firmware level with the upgrade files If the device s version is newer the utility lets you decide whether to continue or not If it is not checked the utility performs the upgrade directly Click Next to begin Device List Status Messages ATEN KH9S PMIKYM gt Loading amp testing files gt Loading amp testing files OK gt Searching for devices Device Description v Check Firmware Version Progress Help View Log The Utility inspects your installation All the devices capable of being upgraded by the package are listed in the Device List panel 4 As you select a device in the list its description appears in the Device Description panel 9 Firmware Upgrade Utility Tf Check Firmware Version is checked t
21. e In this mode you have access to all Administrator and User functions and can set up operations including password authorization for the future as you would like KH98 User Manual When you invoke the OSD a screen similar to the one below appears F1 GOTO F3 SET F5 BMC F7Z SCAN X F2 LIST F4 ADM F6 PET F8 LOUT 22 ADMINISTRATOR LIST ALL PN ATEN INTL CO 1 ATEN INTL CO 2 IGW S L FAX SERVER 1 FAX SERVER 2 WEB SERVER 1 WEB SERVER 2 MAIL SERVER 1 1 2 3 4 5 6 7 8 Note 1 The diagram depicts the Administrator s Main Screen The User Main Screen does not show the F4 functions since these are reserved for the Administrator and can t be accessed by ordinary Users 2 The OSD always starts in List view with the highlight bar at the same position it was in the last time it was closed 3 Only the ports that have been set accessible by the Administrator for the currently logged in User are visible see SET ACCESSIBLE PORTS page 28 for details 20 Chapter 3 OSD Operation OSD Main Screen Headings Heading Explanation PN This column lists the Port ID numbers for all the Computer Ports on the installation The simplest method to access a particular computer is move the Highlight Bar to it then press Enter QV If a port has selected for Quick View scanning see Set Quick View Ports p 28 an arrowhead displays in this column to indicate so The computers tha
22. e default is O OFF disabled HOTKEY Enables Disables the Hotkey Command function in case a COMMAND conflict with programs running on the computers occurs MODE 25 KH98 User Manual F4 ADM F4 is an Administrator only function It allows the Administrator to configure and control the overall operation of the OSD To change a setting Double Click 1t or use the Up and Down Arrow Keys to move the highlight bar to it then press Enter After you select an item a submenu with further choices appears Double Click the choice you want or move the Highlight Bar to it then press Enter An icon appears before the selected choice so that you know which one it is Note All setting changes remain in temporary memory for the duration of the session Changes become permanent after Logging out of the OSD Shutting down the KH98 without logging out first will discard any changes made during a session The settings are explained in the following table Setting Function SET USERNAME This function is used to set Usernames and Passwords for the AND Administrator and Users PASSWORD 1 One Administrator and four User passwords can be set 2 After you select the Administrator field or one of the User fields a screen that allows you to key in your password appears The password may be up to 15 characters long and can consist of any combination of letters and numbers A Z 0 9 3 For each individual key i
23. e installation are essentially the same as for a two stage installation With a three stage setup as many as 512 computers can be controlled in a complete installation A table showing the relation between the number of computers and the number of KH98 units needed to control them is provided on page 51 Note 1 See Notes 1 and 2 at the beginning of the Two Stage Installation section 2 KH98 units cannot be cascaded beyond the third level To set up a Three Stage installation do the following 1 Complete a Two Stage installation See page 10 for details 2 Turn off the power to all the devices you will be connecting up including all devices on the Second Stage installation 3 Use a KVM cable set described in the Cables section page 3 to connect any available KVM Port on the Second Stage unit to the Console Port connectors of the Third Stage unit 4 Use KVM cable sets described in the Cables section page 3 to connect any available KVM port on the Third Stage unit to the Keyboard Video and Mouse ports of the computers you are installing as shown in the diagram on the next page 5 Plug the Cat 5 cable that connects the KH98 to the IPMI management LAN or IPMI enabled server 6 Plug the power cord that came with this package into the KH98 s Power Socket and then into an AC power source 7 Repeat the previous steps for any other Third Stage units you wish to connect 8 Power on the monitor 9 Power on t
24. e next section Firmware Upgrade Recovery for how to proceed 49 KH98 User Manual Firmware Upgrade Recovery There are basically two conditions that call for firmware upgrade recovery When you invoke Firmware Upgrade Mode see p 29 but decide not to proceed with the upgrade When the Mainboard firmware upgrade fails To perform a firmware upgrade recovery do the following 1 Power off the switch 2 Slide the Firmware Upgrade Recovery Switch see p 7 to the Recover position 3 Use the Firmware Upgrade Cable provided with this unit to connect a COM port on your computer with the Firmware Upgrade Port on the switch B Power the switch back on A Follow the upgrade procedures under Starting the Upgrade section 6 After the upgrade completes successfully power the switch off once again 7 Slide the Firmware Upgrade Recovery Switch back to the Normal position 8 Power the switch back on This completes the Firmware Upgrade Recovery operation and the switch is ready for use 50 Appendix KH98 Computer Support Table The following table indicates the relationship between the number of KH98 units and the maximum number of computers that they control Units Computers Units Computers Units Computers Units Computers 1 8 274 407 2 15 281 414 3 22 288 421 4 29 295 428 5 36 302 435 6 43 309 442 7 50 316
25. ebar stops Auto Scan Exits the Hotkey mode KH98 User Manual This Page Intentionally Left Blank 42 Chapter 5 The Firmware Upgrade Utility Introduction The purpose of the Windows based Firmware Upgrade Utility FWUpgrade exe is to provide an automated process for make upgrading the KVM switch s firmware as smooth and painless as possible The Utility comes as part of a Firmware Upgrade Package that is specific for each device As new firmware revisions become available new firmware upgrade packages are posted on our web site http www aten com support Check the web site regularly to find the latest packages and information relating to them Note The screenshots in the descriptions below may vary somewhat as to their wording and appearance 43 KH98 User Manual Before You Begin To prepare for the firmware upgrade do the following 1 From a computer that is not part of your KVM installation go to our Internet support site and choose the model name that relates to your device to get a list of available Firmware Upgrade Packages Choose the Firmware Upgrade Package you want to install usually the most recent and download it to your computer Use the Firmware Upgrade Cable provided with this unit to connect a COM port on your computer to the Firmware Upgrade Port of your device g DE
26. ed OSD features and functions To set up a Two Stage installation do the following 1 Complete a Single Stage installation See page 9 for details 2 Turn off the power to all the devices you will be connecting up including all devices on the Single Stage installation 3 Use a KVM cable set described in the Cables section page 3 to connect any available KVM Port on the First Stage unit to the Console Port connectors of the Second Stage unit Chapter 2 Hardware Setup Use KVM cable sets described in the Cables section page 3 to connect any available KVM port on the Second Stage unit to the Keyboard Video and Mouse ports of the computers you are installing Plug the power cord that came with this package into the KH98 s Power Socket and then into an AC power source Repeat the previous steps for any other Second Stage units you wish to connect Power on the monitor Power on the First Stage unit s then power on the Second Stage unit Turn on the power to all the computers Note The Power On sequence requires that all First Stage units be powered on first After they are all on the Second Stage units must be powered on next After completing this sequence power on the computers Out of Band KH98 User Manual Three Stage Installation The procedures for setting up a three stag
27. en plug it back in 55 KH98 User Manual Stacking and Rack Mounting The KH98 can be stacked on the desktop or rack mounted by a variety of different methods in 1U of rack space The procedures for each method are described in the following sections Note Allow at least 5 1 cm on each side for adequate ventilation and 12 7 cm at the rear for power cord and cable clearance Stacking The KH98 can be placed on any level surface that can safely support its weight and the weight of the attached cables Ensure that the surface is clean and free of materials that can block the exhaust vents or otherwise interfere with normal operation of the switch A foot pad set is included with the unit Peel the protective backing off of the foot pads and then affix the foot pads to the bottom panel of the KH98 at the corners as shown in the diagram below Ney 56 Appendix Rack Mounting Front 1 Remove the two screws from the sides at the front of the unit hi 2 Use the M3 x 8 Phillips head hex screws supplied with the rack mounting kit to screw the rack mounting brackets into the sides at the front of the unit Continues on next page 57 KH98 User Manual 3 Place the switch in the rack Position it so that the holes in the mounting brackets line up with those in the rack Secure the mounting brackets to the front of the rack Cage nuts are provided for racks that are not
28. endor 60 Index A Activate Beeper 27 ADM 26 Administrator functions 26 Administrator Login Failure 54 Auto Scanning 34 39 Invoking Auto Scan 40 Pausing Auto Scan 40 Scan Duration 25 Setting the Scan Interval 39 B Beeper Activate 27 Hotkey Control 41 C Clear the Name List 27 Computer Connection Tables 51 Console Port Section 7 E Edit Port Names 27 Factory Default Settings 52 FCC Information ii Firmware upgrade 43 cable 44 port 44 recovery 50 Firmware upgrade mode invoking 44 Firmware Upgrade Section 7 Index G GOTO 22 H Hardware setup 9 Hot plugging 14 Hotkey Beeper Control 41 Command Mode 25 OSD 24 Port Control 37 Selecting the Active Port 38 Summary Table 41 Hotkey Mode auto scanning 39 invoking 37 Hotkey mode exiting 37 invoking 37 Installation Single stage 9 Three stage 12 Two stage 10 Invoking Hotkey Mode 37 IPMI 53 IPMI Management LAN 31 L LAN Port IPMI Monitoring 7 LIST 23 Logout 35 Logout Timeout 26 LOUT 35 61 KH98 User Manual O Online Registration iii OSD Factory Default Settings 52 Functions 22 Hotkey 24 Logout 35 Main Screen 20 Main Screen Headings 21 Navigation 21 Overview 19 Out of Band 1 P Password 26 Pause 34 PET ALERTS 33 Port ID Display Duration 24 Display Mode 25 Display Position 24 Port ID Numbering 16 Port ID numbering 16 Port Key In Example
29. fingers After a device is inserted into the rack carefully extend the rail into a locking position and then slide the device into the rack Do not overload the AC supply branch circuit that provides power to the rack The total rack load should not exceed 80 percent of the branch circuit rating Ensure that proper airflow is provided to devices in the rack Do not step on or stand on any device when servicing other devices in a rack vi KH98 User Manual Package Contents The KH98 package consists of 1 KH98 KVM Switch 1 Firmware Upgrade Cable Power Cord Rack Mount Kit Brackets and Phillips head hex M3 x 8 screws Foot Pad Set 4 pcs User Manual Quick Start Guide 1 Registration Card Check to make sure that all of the components are present and in good order If anything is missing or was damaged in shipping contact your dealer Read this manual thoroughly and follow the installation and operation procedures carefully to prevent any damage to the switch or to any other devices on the KH98 installation Changes may have been made to the manual since it was printed Please visit our website to check for the most up to date version Copyright O 2008 ATENO International Co Ltd Manual Part No PAPE 0236 2AXG Manual Date 2008 08 20 Altusen and the Altusen logo are registered trademarks of ATEN International Co Ltd All rights reserved All other brand names and trademarks are the
30. g into the outlet contact your electrician to replace your obsolete outlet Do not attempt to defeat the purpose of the grounding type plug Always follow your local national wiring codes Do not allow anything to rest on the power cord or cables Route the power cord and cables so that they cannot be stepped on or tripped over If an extension cord is used with this device make sure that the total of the ampere ratings of all products used on this cord does not exceed the extension cord ampere rating Make sure that the total of all products plugged into the wall outlet does not exceed 15 amperes To help protect your system from sudden transient increases and decreases in electrical power use a surge suppressor line conditioner or uninterruptible power supply UPS KH98 User Manual Position system cables and power cables carefully Be sure that nothing rests on any cables When connecting or disconnecting power to hot pluggable power supplies observe the following guidelines Install the power supply before connecting the power cable to the power supply Unplug the power cable before removing the power supply If the system has multiple sources of power disconnect power from the system by unplugging all power cables from the power supplies Never push objects of any kind into or through cabinet slots They may touch dangerous voltage points or short out parts resulting in a risk of fire or electrical shock Do not
31. g under the F3 SET function see p 24 The amount of time that each Port displays for is set with the Scan Duration setting under the F3 SET function see p 24 When you want to stop at a particular location press the Spacebar to stop scanning and exit Auto Scan Mode If the scanning stops on an empty port or one where the computer is attached but is powered Off the monitor screen will be blank and the mouse and keyboard will have no effect Simply wait after the Scan Duration time is up the Scan function will move on to the next port As each computer is accessed an S appears in front of the Port ID display to indicate that it is being accessed under Auto Scan Mode While Auto Scan Mode is in effect the console will not function normally You must exit Auto Scan Mode in order to regain control of the console While you are in Auto Scan Mode you can pause the scanning in order to keep the focus on a particular computer either by pressing P or with a Left Click of the mouse See nvoking Auto Scan page 40 for details Press Esc to stop Auto Scan and return to the port where Auto Scan was invoked Alternatively press Spacebar to stop Auto Scan 34 Chapter 3 OSD Operation F8 LOUT Clicking the F8 field or pressing F8 logs you out of OSD control of the computers and blanks the Console screen This is different from simply pressing Esc when you are at the Main Screen to deactivate the OSD
32. he First Stage unit s next power on the Second Stage units finally power on the Third Stage unit 10 Turn on the power to all the computers Chapter 2 Hardware Setup Note The Power On sequence requires that all First Stage units be powered on first After they are all on the Second Stage units must be powered on next After all the Second Stage units are on the Third Stage unit must be powered on After completing this sequence power on the computers TAN E QQ QQQQQQQQQOQQQOQQQ Out of Band KH98 User Manual Setup Considerations Hot Plugging The KH98 supports hot plugging Components can be removed and added back into the installation by unplugging and replugging their cables from their respective ports without the need to shut the switch down For hot plugging to work properly the following procedures must be observed Hot Plugging KVM Ports When hot plugging cables from the KVM ports 1 The cable must be plugged back into the same port it was removed from 2 The mouse cable must be plugged in before the keyboard cable 3 After plugging the cable back in you must perform a KVM Reset on the First Stage unit by pressing the Reset switch In Hot Plugging Console Ports The unit supports hot plugging of the keyboa
33. he utility compares the device s firmware level with the upgrade files If the device s version is newer the utility lets you decide whether to continue or not If it is not checked the utility performs the upgrade directly Click Next to begin Device List Status Messages 8 7 gt Loading amp testing files gt Loading amp testing files OK Device Description PU H8S2168 a Device F W Ver 1 0 099 Hem FW Ver MID 000 IV Check Firmware Version Progress T Help View Log 46 Chapter 5 The Firmware Upgrade Utility 5 After you have made your selection s Click Next to perform the upgrade If you enabled Check Firmware Version the Utility compares the device s firmware level with that of the upgrade files If it finds that the device s version is higher than the upgrade version it brings up a dialog box informing you of the situation and gives you the option to Continue or Cancel 9 The firmware Ver 1 3 is not newer than current firmware Ver 1 3 122 gt in device MAIN 001 001 Continue the upgrade Yes No a If you didn t enable Check Firmware Version the Utility installs the upgrade files without checking whether they are a higher level or not As the Upgrade proceeds status messages appear in the Status Messages panel and the progress toward completion is shown on the Progress bar To abort the upgrade procedure before it completes click Can
34. hout powering off the switch PS 2 mouse emulation for system bootup Console s PS 2 mouse controls all connected computers PS 2 compatible mouse support Microsoft Intellimouse Explorer and Logitech FirstMouse Superior video quality up to 1920 x 1440 60Hz DDC DDC2 DDC2B Rack mountable in 19 1U system rack Patented ASIC Design for Enhanced Functionality and Compatibility KVM PET auto switch function Upon receiving a PET alert the KH98 will switch to the alert sending server and then display the alert information LED display for easy status monitoring Easy installation be up and running in a few minutes depending on installation environment Note 1 PS 2 compatible mouse support is for three button wheel mice 2 The Logitech MouseWare program s Change Device procedure does not work on Microsoft NT systems Chapter 1 Introduction System Requirements Console A VGA SVGA or Multisync monitor capable of the highest resolution you will be using on any computer in the installation A PS 2 style mouse A PS 2 style keyboard Computer The following equipment must be installed on each computer A VGA SVGA or Multisync card A 6 pin mini DIN PS 2 style mouse port A 6 pin mini DIN PS 2 Style keyboard port with 5V DC on pin 4 and Ground on pin 3 or a keyboard port with 5V DC on pin 5 and ground on pin 4 See the note under Cables in the next sectio
35. how they were keyed in 3 When you have finished editing press Enter to have the change take effect To abort the change press Esc RESTORE This function is used to undo all changes and return the setup to DEFAULT the original factory default settings see OSD Factory Default VALUES Settings page 52 except for the Names settings that were assigned to the Ports which are saved CLEAR THE This function clears the port name list NAME LIST ACTIVATE Choices are BEEPER Y for ON or N for OFF When activated the beeper sounds whenever a Port is changed when activating the Auto Scan function see F7 SCAN p 34 or an invalid entry is made on an OSD menu The default is Y activated Continues on next page 27 KH98 User Manual Continued from previous page Setting Function SET QUICK This function lets the Administrator select which Ports to include as VIEW PORTS Quick View ports To select deselect a port as a Quick View Port Double Click the port you want or use the Navigation Keys to move the highlight bar to it then press Enter When a port has been selected as a Quick View Port an arrowhead displays in the QV column of the LIST on the Main Screen to indicate so When a port is deselected the arrowhead disappears If one of the Quick View options is chosen for the LIST view see F2 LIST p 23 only a Port that has been selected here will display on the List If one
36. l voltage setting was not selected prior to operation PLEASE VERIFY THAT THE VOLTAGE SETTING IS CORRECT BEFORE USE KH98 User Manual Safety Instructions General Read all of these instructions Save them for future reference Follow all warnings and instructions marked on the device Do not place the device on any unstable surface cart stand table etc If the device falls serious damage will result Do not use the device near water Do not place the device near or over radiators or heat registers The device cabinet is provided with slots and openings to allow for adequate ventilation To ensure reliable operation and to protect against overheating these openings must never be blocked or covered The device should never be placed on a soft surface bed sofa rug etc as this will block its ventilation openings Likewise the device should not be placed in a built in enclosure unless adequate ventilation has been provided Never spill liquid of any kind on the device Unplug the device from the wall outlet before cleaning Do not use liquid or aerosol cleaners Use a damp cloth for cleaning The device should be operated from the type of power source indicated on the marking label If you are not sure of the type of power available consult your dealer or local power company The device is equipped with a 3 wire grounding type plug This is a safety feature If you are unable to insert the plu
37. lille 12 Setup Gonsideralions i o Lee o d loce RR ERE w ee 14 Hot Plugging pe id e ry RR S eR pa 14 Powering Off and Restarting 0 0 cece e eee eee 15 Port ID Numbering 0 00 00 e eee eee 16 Port Selectioneg x ae keene ct ob AE IM EET LER ts 17 viii KH98 User Manual Chapter 3 OSD Operation OSD QvetView oo a A A TE 19 OSD Main Screen Headings a a nauuna eee 21 OSD Navigation s soenan e e RI 21 OSD FUNGC OMS iA sc cca net a eee A AME RR us 22 Fl GOTO o e R RUN ee EIN O dni E a 22 ELSE AT EYE YR ISEE TE 23 FSS ED ive een EE 24 FAADME cxtat A A det RR ee aad 26 E5IBMQG ia epe eo Ree hd a eee eae S 31 RO PETS i te at ita a denm Nai Peta s 33 EPSCAN ua ta 34 ESO Tit RAR 35 Chapter 4 Hotkey Operation Hotkey Port ContrOl o oooooccccccoccc ee 37 Invoking Hotkey Mode 0 cee eee tee 37 Selecting the Active Port llis 38 Auto SCANNING o serico trt Rie a I o RR ER En ic a Ee grad 39 Setting the Scan Interval liliis iles 39 Invoking Auto Scan o oooocococo ee 40 Hotkey Beeper Control 0 0 0 ccc ect eee ae 41 Hotkey Summary Table eee 41 Chapter 5 The Firmware Upgrade Utility INTOCUCION ii A A E E E A ee 43 Performing the Upgrade ooooccccooccocr eee 45 Starting the Upgrade oooooccocccoccoc tee 45 Upgrade Succeeded o oococcccco leen 48 Upgrade Failed eii pee We ee 49 Firmware Upgrade Recovery 0 cee eee eee 50 Appendi
38. n A Cat 5 cable for IPMI health monitoring only for IPMI enabled servers Cables Use of substandard cables may damage the connected devices or degrade overall performance For optimum signal integrity and to simplify the layout we strongly recommend that you use the following high quality Custom Cable sets Cable Purpose Part Number Connect to Computer 2L 1001P C 1 8m or 2L 1003P C 3m Cascading KH98 User Manual Operating Systems The KH98 supports the following operating systems Microsoft DOS 6 2 and higher Microsoft Windows NT 4 and higher Red Hat Linux 6 0 and higher Mandriva 9 0 and higher SUSE Linux 8 2 and higher Fedora Core 1 and higher Novell NetWare 5 0 and higher FreeBSD 3 51 and higher IBM OS 2 Warp All versions IBM AIX 4 3 and higher Chapter 1 Introduction Components Front View AUTUSCN oo oo oo oo oo oo oo oo O O O O O O O O o l 2 3 6 1 Port LEDs The Port LEDs on the left are the On Line LEDs the ones to the right are the Selected Port LEDs The On Line LEDs light GREEN to indicate that the computer attached to the corresponding port is up and running If the LED is flashing it indicates that the Port is being used for cascading to another KH98 switch see Two Stage Installation page 10 The Selected LEDs light ORANGE to indicate that the computer attached to the corresponding port is the one tha
39. n information user password and BMC IP address for each IPMI enabled server on your KH98 installation Failure to do so may cause the KH98 to display PET alerts incorrectly The KH98 supports both IPMI versions 1 5 and 2 0 The access configuration settings are SET USER Use this option to enter the Username and Password required to access the IPMI enabled server remotely This is necessary in order to obtain the status information of the server and to request a command such as reboot The Username and Password should be previously provided by the IPMI enabled server admin 1 Selectthe SET USER field then a screen that allows you to key in the Username and Password appears Note The Username may be up to 16 characters long the Password may be up to 20 and both can consist of any combination of capital letters and numbers A Z 0 9 2 Type the Username Password and Password confirma tion then press Enter to save the information SET BMC IP Use this option to enter the IP address of the Baseboard Management Controller of the IPMI enabled server 1 Select the SET BMC IP field then a screen that allows you to key in the BMC s IP address appears 2 Type the IP address then press Enter to save the infor mation Continues on next page 29 KH98 User Manual Continued from previous page Setting Function SET KVM IP amp MAC Allows you to configure and view the KH98 network
40. n the Username and Password then press Enter 4 To modify or delete a previous Username and or Password use the backspace key to erase individual letters or numbers SET LOGOUT If there is no input from the console for the amount of time set with TIMEOUT this function the Operator is automatically logged out A login is necessary before the console can be used again This enables other Operators to gain access to the computers when the original Operator is no longer accessing them but has forgotten to log out To set the timeout value key in a number from 1 180 minutes then press Enter If the number is 0 zero this function is disabled Default is 0 disabled Continues on next page 26 Chapter 3 OSD Operation Continued from previous page Setting Function EDIT PORT To help remember which computer is attached to a particular port NAMES every port can be given a name This function allows the Administrator to create modify or delete port names To Edit a port name 1 Click the port you want or use the Navigation Keys to move the highlight bar to it then press Enter 2 Key in the new Port Name or modify delete the old one The maximum number of characters allowed for the Port Name is 15 Legal characters include All alpha characters A Z All numeric characters 0 9 and Space Case does not matter the OSD displays the Port Name in all capitals no matter
41. ng OSD setting adjustments To access an OSD function 1 Either Click a Function Key field at the top of the Main Screen or press a Function Key on the keyboard 2 In the Submenus that appear make your choice either by Double Clicking it or moving the Highlight Bar to it then pressing Enter 3 Press Esc to return to the previous menu level A complete description of the KH98 s OSD operations is included in the sections that follow F1 GOTO Clicking the F1 field or pressing F1 activates the GOTO function GOTO allows you to switch directly to a port either by keying in the port s Name or its Port ID To use the Name method key in 1 key in the port s Name then press Enter To use the Port ID method key in 2 key in the Port ID then press Enter Note You can key in a partial Name or Port ID In that case the screen will show all the computers that the User has View rights to see SET ACCESSIBLE PORTS p 28 that match the Name or Port ID pattern regardless of the current List settings see F2 LIST p 23 for details To return to the OSD Main Screen without making a choice press Esc 22 Chapter 3 OSD Operation F2 LIST This function lets you broaden or narrow the scope of which ports the OSD displays lists on the Main Screen Many of the OSD functions only operate on the computers currently selected for Listing on the Main Screen with this function The submenu choice
42. ntinues on next page 24 Chapter 3 OSD Operation Continued from previous page Setting Function PORT ID Selects how the Port ID is displayed the Port Number alone DISPLAY PORT NUMBER the Port Name alone PORT NAME or the MODE Port Number plus the Port Name PORT NUMBER PORT NAME The default is PORT NUMBER PORT NAME SCAN Determines how long the focus dwells on each port as it cycles DURATION through the selected ports in Auto Scan Mode see F7 SCAN p 34 Key in a value from 1 255 seconds then press Enter Default is 5 seconds a setting of O disables the Scan function SCAN MODE Selects which computers will be accessed under Auto Scan Mode see F7 SCAN p 34 Choices are ALL All the Ports which have been set Accessible see SET ACCESSIBLE PORTS p 28 POWERED ON Only those Ports which have been set Accessible and are Powered On QUICK VIEW Only those Ports which have been set Accessible and have been selected as Quick View Ports see SET QUICK VIEW PORTS p 28 Only Administrators can select this feature QUICK VIEW POWERED ON Only those Ports which have been set Accessible and have been selected as Quick View Ports and are Powered On The default is ALL SCREEN If there is no input from the console for the amount of time set with BLANKER this function the screen is blanked Key in a value from 1 30 minutes then press Enter A setting of O disables this function Th
43. ons and concerns to support aten usa com Online Support 1 Online technical support is available to ALTUSEN cus tomers through our e Support Center Technical Support http www aten usa com support Troubleshooting 2 Online troubleshooting that describes the most com Documentation monly encountered problems and offers possible solu tions to them online documentation including electronically available manuals and the latest drivers and firmware for your product are available at our web site http www aten usa com Software Updates When you contact us please have the following information ready beforehand Product model number serial number and date of purchase Your computer configuration including operating system revision level expansion cards and software Any error messages displayed at the time the error occurred The sequence of operations that led up to the error Any other information you feel may be of help KH98 User Manual Product Information For information about all ALTUSEN products and how they can help you connect without limits visit ALTUSEN on the Web or contact an ALTUSEN Authorized Reseller Visit ALTUSEN on the Web for a list of locations and telephone numbers International http www aten com North America http www aten usa com xiii KH98 User Manual This Page Intentionally Left Blank xiv Chapter 1 In
44. r Note The numbers should be keyed in one at a time To access a computer attached to Port 8 on a Third Stage unit that links back to port 4 of a Second Stage unit linking back to KVM Port 6 on the First Stage unit key in 6 4 8 for the Port ID as follows Num Lock 6 4 8 Enter 38 Chapter 4 Hotkey Operation Auto Scanning Auto Scan automatically switches among all the active Computer Ports that are accessible to the currently logged on User at regular intervals so that he can monitor their activity automatically See Scan Mode of the OSD F3 SET function p 24 for information regarding accessible ports Setting the Scan Interval The amount of time Auto Scan dwells on each port is set with the Scan Duration setting of the OSD F3 SET function see p 24 You can change the scan interval before activating Hotkey Auto Scanning if you wish with the following Hotkey combination 1 Invoke Hotkey Mode see p 37 2 Key in Q or A n Where Q A are the letters Q and A and n is a number from 1 255 that represents the number of seconds for the dwell time The letters Q or A and the numbers display on the Command Line as you key them in If you make a mistake use Backspace to erase the wrong number 3 Press Enter After you press Enter you automatically exit Hotkey Mode and are ready to invoke Auto Scanning 39 KH98 User Manual Invoking Auto Scan
45. r ON or N for OFF When enabled you can view each message under F6 PET Alerts The default value is Y ON CLEAR BMC INFO This setting allows you to delete stored information for each the IPMI enabled server in your KH98 installation KVM PET AUTO SWITCH Enables Disables the KVM PET AUTO SWITCH function See The KVM PET AUTO SWITCH page 33 for additional information 30 Chapter 3 OSD Operation F5 BMC Clicking the F5 field or pressing F5 establishes a session with IPMI enabled servers in your KH98 installation Use this function if you would like to monitor the health of servers in your IPMI Management LAN See Installation page 9 for hardware setup instructions To receive PET alerts please refer to F6 PET page 33 Note Before using F5 the IPMI CONFIGURATION and SET KVM IP amp MAC sections under F4 ADMIN should be properly configured by the Administrator See page 29 28 for more details This option will only appear when selecting an IPMI enabled server from the main screen list To monitor an IPMI enabled server in your KH98 installation 1 Select the port corresponding to the IPMI enabled server from the list in the OSD main screen 2 Select F5 to connect to that server If you have problems connecting please refer to the note above 3 After connecting to the server select one of the monitoring options listed below Setting Function GET DEVI
46. r product at our online support center International http support aten com North America http www aten usa com product_registration Technical Support Telephone International 886 2 8692 6959 North America 1 888 999 ATEN Online Online technical support is available to ATEN customers through our support center See Technical Support page xii for details User Notice All information documentation and specifications contained in this manual are subject to change without prior notification by the manufacturer The manufacturer makes no representations or warranties either expressed or implied with respect to the contents hereof and specifically disclaims any warranties as to merchantability or fitness for any particular purpose Any of the manufacturer s software described in this manual is sold or licensed as is Should the programs prove defective following their purchase the buyer and not the manufacturer its distributor or its dealer assumes the entire cost of all necessary servicing repair and any incidental or consequential damages resulting from any defect in the software The manufacturer of this system is not responsible for any radio and or TV interference caused by unauthorized modifications to this device It is the responsibility of the user to correct such interference The manufacturer is not responsible for any damage incurred in the operation of this system if the correct operationa
47. rd monitor and mouse When hot plugging the mouse from the KH98 s console mouse port 1 You may unplug the mouse and plug it back in again to reset the mouse for example as long as you use the same mouse 2 If you plug in a different mouse all the stations and all the computers on the installation must be shut down for 10 seconds then restarted Refer back to the note describing the Power On sequence on p 11 if necessary Note If after hot plugging or at any other time there is no response to mouse and or PS 2 keyboard input simultaneously press and hold Port Select buttons 1 and 2 on the First Stage unit for 3 seconds to perform a PS 2 Keyboard and PS 2 Mouse reset Chapter 2 Hardware Setup Powering Off and Restarting If it becomes necessary to Power Off one of the KH98 units before starting it back up you must do the following 1 Shut down all the computers that are attached to the unit If there are stations cascaded down from it all the cascaded stations and the computers attached to them must be shut down as well Note 1 You must unplug the power cords of any computers that have the Keyboard Power On function that are connected to the shut down switches Otherwise the switches will still receive power from the computers 2 If the unit is operating under external power unplug the power adapter cable 2 Wait 10 seconds then plug the stations back in starting with the lowest s
48. riven interface to handle the computer switching procedure to provide instant access to any computer on the installation OSD operation is discussed in detail beginning on page 19 Hotkey Hotkeys allow you to conveniently provide KVM focus to a particular computer from the keyboard instead of having to manually select them by pressing Port Selection switches Hotkey operation is discussed in detail beginning on page 37 KH98 User Manual This Page Intentionally Left Blank Chapter 3 OSD Operation OSD Overview The On Screen Display OSD provides a visual menu driven mouse enabled interface that offers quick and convenient computer access and control as well as efficient system administration including user management access rights passwords etc Each OSD menu option activates a function that configures and controls the operation of the KVM installation All procedures start from the OSD Main Screen To bring up the OSD Main Screen tap the Scroll Lock key twice The login dialog box appears ENTER NAME AND PASSWORD Key in a valid username and password then press Enter Note 1 Scroll Lock is the default OSD hotkey You can optionally change the Hotkey to the Ctrl key see OSD Hotkey page 24 for details 2 If this is the first time that the OSD is being run or if the password function has not been set simply press Enter The OSD Main Screen comes up in Administrator Mod
49. s 38 Port Names 27 Port selection 17 Powering Off and Restarting 15 Powering off and restarting 15 Q Quick View Ports 28 R Rack Mounting 57 Front 57 Rear 59 Restore Default Values 27 RoHS ii S Safety Instructions General iv Rack Mounting vi SCAN 34 Scan Duration 25 SCAN MODE 25 Screen Blanker 25 Selecting the Active Port 38 SET 24 Accessible Ports 28 Logout Timeout 26 Password 26 Quick View Ports 28 USERNAME 26 Setting the Auto Scan Interval 39 SJ T 11364 2006 ii Skip Mode 25 Stacking and Rack Mounting 56 T Technical Support iii xii Timeout 26 Troubleshooting 55 U Upgrading the firmware 43 User Notice iii Username 26 62
50. s and their meanings are given in the table below Choice Meaning ALL Lists all of the ports on the installation POWERED ON Lists only the ports that have their attached computers Powered On QVIEW Lists only the ports that have been selected as Quick View Ports see SET ACCESSIBLE PORTS p 28 QVIEW Lists only the ports that have been selected as Quick View Ports POWERED ON see SET QUICK VIEW PORTS p 28 and that have their attached computers Powered On Note Only the Administrator has the rights to designates which ports are Quick View ports see page 28 for details To select ports for the LIST 1 Move the Highlight Bar to the choice you want then press Enter An icon appears before the choice to indicate that it is the currently selected one 2 After you make your choice and press Enter you return to the OSD Main Screen with the newly formulated List displayed 23 KH98 User Manual F3 SET This function allows the Administrator and each User to set up his own working environment A separate profile for each is stored by the OSD and is activated according to the Username that was provided during Login To change a setting 1 Double Click it or move the highlight bar to it then press Enter 2 After you select an item a submenu with further choices appears To make a selection either Double Click it or move the Highlight Bar to it then press Enter An icon
51. t are powered on and are On Line have a Sun it symbol in this column to indicate so NAME If a port has been given a name see Edit Port Names p 27 its name appears in this column OSD Navigation To dismiss the menu and deactivate the OSD Click the X at the upper right corner of the OSD Window or press Esc To Logout Click F8 or the zz symbol at the top of the Main Screen or press F8 To move up or down through the list one line at a time Click the Up and Down Triangle symbols A V or use the Up and Down Arrow Keys If there are more list entries than there is room for on the Main Screen the screen will scroll To move up or down through the list one screen at a time Click the Up and Down Arrow symbols My or use the Pg Up and Pg Dn keys If there are more list entries than there is room for on the Main Screen the screen will scroll To bring the KVM focus to a port Double Click it or move the Highlight Bar to it then press Enter To activate a port Double Click it or move the Highlight Bar to it then press Enter After executing any action you automatically go one level up on the menu 21 KH98 User Manual OSD Functions OSD functions are used to configure and control the OSD For example rapidly switching to any port scanning only selected ports limiting the list of ports you wish to view designating a port as a Quick View Port managing port names or maki
52. t has the KVM focus The LED is steady under normal conditions but flashes when its port is accessed under Auto Scan Mode see F7 SCAN page 34 2 Port Selection Switches Press a switch to access the computer attached to the corresponding port Pressing Buttons 1 and 2 simultaneously for 3 seconds performs a Keyboard and Mouse Reset Pressing 7 and 8 simultaneously starts Auto Scan Mode see page 34 3 Reset Use a thin object such as the end of a paper clip or a ballpoint pen to press this recessed switch in to initiate a reset KH98 User Manual 4 LANLED The LAN LED lights ORANGE to indicate the KH98 unit is connected to the IPMI Management LAN at 10 Mbps 5 Link LED The LINK LED blinks GREEN to indicate IPMI Management LAN packets are being sent and or received 6 Power LED Lights steadily to indicate that the unit is receiving power Flashes to indicate a low power condition Chapter 1 Introduction Rear View 1 Power Socket 2 Power Switch 3 LAN Port PMD The Category 5 cable used to connect the KH98 to the IPMI Management LAN plugs in this RJ 45 connector See diagram on page 10 for details 4 Console Port Section Tf this is a first station unit your monitor keyboard and mouse plug in here If this is a daisy chained unit the cables that link back to a port on a higher KH98 unit plug in here 5
53. t to normal status when you exit Hotkey Mode A Command Line appears on the monitor screen The command line prompt is the word Hotkey in yellow text on a blue background and displays the subsequent Hotkey information that you key in Ordinary keyboard and mouse functions are suspended only Hotkey compliant keystrokes and mouse clicks described in the sections that follow can be input Pressing Esc or Spacebar exits Hotkey Mode 37 KH98 User Manual Selecting the Active Port Each Computer Port is assigned a Port ID see Port ID Numbering p 16 You can directly access any computer on the installation with a Hotkey combination that specifies the Port ID of the Computer Port that the computer is connected to The steps involved are 1 Invoke Hotkey Mode see p 37 2 Key in the Port ID The Port ID numbers display on the Command Line as you key them in If you make a mistake use Backspace to erase the wrong number 3 Press Enter After you press Enter the KVM focus switches to the designated computer and you automatically exit Hotkey Mode Port Key In Examples To access a computer attached to Port 3 on a Single Stage installation key in 3 for the Port ID as follows Num Lock 3 Enter To access a computer attached to Port 3 on a Second Stage unit that is cascaded down from Port 2 of the First Stage key in 2 3 for the Port ID as follows Num Lock 2 3 Ente
54. tations in the chain and working back to the station you originally shut down 3 After all the KH98 s are up power On the computers starting with the ones attached to the lowest stations in the chain and working back to the station you originally shut down KH98 User Manual Port ID Numbering Each KVM Port on a KH98 installation is assigned a unique Port ID You can directly access any computer on any level of the installation by specifying the Port ID of the KVM port that the computer is connected to either with the Hotkey port selection method or with the OSD The Port ID is a one two or three digit number It is determined by the Stage Level and KVM Port number of the KH98 unit that a computer is connected to The first digit represents the KVM Port number of the First Stage unit the second digit represents the KVM Port number of the Second Stage unit the third digit represents the KVM Port number of the Third Stage unit A computer attached to a First Stage unit has a one digit Port ID from 1 8 that corresponds to the KVM Port number that the computer is connected to A computer attached to a Second Stage unit has a two digit Port ID The first digit represents the KVM Port number on the First Stage unit that the Second Stage unit links back to the second digit represents the KVM Port number on the Second Stage unit that the computer is connected to For example a Port ID of 2 3 refers to a computer
55. that connects the KH98 to the IPMI Management LAN This step is optional see note below Note This step is only applicable to IPMI installations Only the first KH98 unit should be connected to the IPMI Management LAN See picture below 4 Plug the power cord that came with this package into the KH98 s Power Socket and then into an AC power source 5 Power on the monitor 6 Power on the KH98 KH98 User Manual 7 Turn on the power to the computers joo QQQQQQOQQOQOQQQQQ Out of Band Two Stage Installation To control and monitor more computers up to eight additional KH98 units can be cascaded from the KVM ports of the First Stage unit The cascaded KH98 units that connect back to the First Stage unit are considered Second Stage units As many as 64 computers can be controlled in a complete two stage installation A table showing the relation between the number of computers and the number of KH98 units needed to control them is provided on page 51 Note 1 Mixing different KVM switch models on the same installation can cause problems with OSD port switching We strongly recommend that all cascaded units be the same model as the First Stage unit 2 If you are adding this switch into an already existing KH98 configuration be sure to make it the First Stage unit Otherwise you won t get the benefit of its improv
56. that is connected to KVM Port 3 of a Second Stage unit that links back to KVM Port 2 of the First Stage unit Likewise a computer attached to a Third Stage unit has a three digit Port ID A Port ID of 2 4 1 refers to a computer that is connected to KVM Port 1 of a Third Stage unit that links back to KVM Port 4 of a Second Stage unit which in turn links back to KVM Port 2 of the First Stage unit Chapter 2 Hardware Setup Port Selection The KH98 provides three methods to obtain instant access to any computer on your installation Manual OSD and Hotkey Manual Simply press the appropriate Port Selection Switch on the unit s front panel After you press the switch the Selected LED lights to indicate that the port has the KVM focus The OSD see page 19 automatically switches to highlight the computer that you have selected Note 1 On a cascaded installation you must press the Port Selection switch on the KH98 Station that connects directly to the computer you want to access 2 Simultaneously pressing Port Selection buttons 7 and 8 on the First Stage unit initiates the Auto Scan feature see F7 SCAN page 34 in which all the ports currently selected for Quick View scanning see SET QUICK VIEW PORTS page 28 are cycled through The length of time spent on each port is determined with the Scan Duration setting under the OSD s F3 SET function see page 24 OSD OSD On Screen Display provides a menu d
57. the installation 1 using the pushbuttons located on each unit s front panel 2 entering Hotkey combinations from the keyboard and 3 selecting from menus provided by the On Screen Display OSD A powerful Auto Scan feature also permits automatic scanning and monitoring of the activities of all computers running on the installation one by one A KH98 installation 1 eliminates the expense of having to purchase a separate keyboard monitor and mouse for each computer 2 saves all the space those extra components would take up 3 saves on energy costs 4 eliminates constantly moving from one computer to another and 5 cuts down Cost of Ownership by preventing system failure and reducing downtime KH98 User Manual Features Server health monitoring receive PET alerts and monitor up to 512 IPMI enabled servers from a single console IPMI over LAN Remote maintenance system reset and power on off for IPMI enabled servers Centralized management control up to 512 computers cascading from a single console Robust security Administrator User password authorization for enhanced security protection Intelligent OSD On Screen Display and hotkey switching for efficient system handling Software free operation computer selection via front panel switches hotkeys or On Screen Display OSD Auto scan hands free monitoring of user selected computers Hot pluggable add or remove computers wit
58. troduction Overview The KH98 KVM Switch offers multiple computer access and IPMI based monitoring from a single console keyboard monitor and mouse IPMI Intelligent Platform Management Interface is quickly becoming the industry standard for remote network infrastructure troubleshooting and failure prevention IPMI provides server hardware health monitoring including CPU temperature voltage fan speed etc along with other remote maintenance features like system reset and power on off Best of all IPMI can still be deployed remotely even if the system is down Out of Band For more information on enabling IPMI functionality see F5 BMC page 31 The KH98 allows users to manage and maintain company infrastructure in a cost effective manner A single KH98 can manage up to 8 computers Since units can be cascaded to three levels in a full three stage installation up to 73 KH98 units can control and monitor up to 512 computers all from a single console See Installation page 9 for additional information Setup is fast and easy plugging cables into their appropriate ports is all that is entailed There is no software to configure so there is no need to get involved in complex installation routines or be concerned with incompatibility problems Since the KH98 intercepts keyboard input directly it works on any hardware platform and with all operating systems There are three convenient methods to access any computer connected to
59. x KH98 Computer Support Table llis 51 OSD Factory Default Settings 0 0 2 0 0 0 0 cece eee 52 Specifications Z or mide et Poca metros nea e e HEURE Cate a 53 Clear Login Information 0000 cece eee eee 54 Troubleshooting ox os a ine ake Rd RAE St ge Eder RD Eea EA 55 Stacking and Rack Mounting 000 e eee eee eee 56 SLACKING s a aa ath a fee cele ERE 56 Rack Mounting Front 0 0 eee eee eee 57 Rack Mounting Rear 00 eects 59 Limited Warranty mme ee ebr eee ae Se ed 60 KH98 User Manual About This Manual This User Manual is provided to help you get the most from your KH98 system It covers all aspects of installation configuration and operation An overview of the information found in the manual is provided below Overview Chapter 1 Introduction introduces you to the KH98 System Its purpose features and benefits are presented and its front and back panel components are described Chapter 2 Hardware Setup provides step by step instructions for setting up your installation and explains some basic operation procedures Chapter 3 OSD Operation explains how to use the OSD to access and control the computers connected to the switch Chapter 4 Hotkey Operation explains how to access and control the computers connected to the switch using Hotkeys Chapter 5 The Firmware Upgrade Utility explains how to upgrade the KH98 s Firmware An Appendix at the
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