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brother MFC-5440CN MFC-5840CN USER S GUIDE(1)(1)

1. 9 13 Using PhotoCapture Center from your PC 9 14 Using PhotoCapture Center for scanning doc tmienls ecss eese iere oant soe oun ppt curn supe are ra RR IUe y Gi 9 14 Important information occu coco enu ier e eoe n a crane sanas ecscE 10 1 Important Information for Australia 10 1 IMPORTANT For Your Safety ssss 10 1 Disconnect device eese eese eene 10 1 LAN connection cccccecceeeeeeeeeeeeeeaeeeeeaeeesaaeesaaeesees 10 1 International ENERGY SraR Compliance LATS NE ioi ito sto eio deas nhac tesi bte cn uas EEN 10 2 Important safety instructions ssssssse 10 2 Important Information for New Zealand 10 4 Important Safety Instructions ssssse 10 4 IMPORTANT For Your Safety sssss 10 7 Disconnect device eeeeeeeee esee eene 10 7 IMPORTANT NOTICE eene 10 7 LAN CONNOCION segare E E 10 7 Important Information for Some Countries 10 8 Important Safety Instructions sssse 10 8 LAN connection 1ecceeeee eene eene eene nnn 10 10 CISTI Nm m 10 11 Troubleshooting and routine maintenance 1 1 1 Troubleshooting 0cccceeeceeeeeseeeeseeeeeaeeeeeeeeeeeeeeaaeesaaee
2. l 1 Remote Retrieval Access card R 1 I Introduction Using this Guide Thank you for buying a Brother Multi Function Center MFC Your MFC is simple to use with LCD screen instructions to guide you through programming it You can make the most of your MFC by reading through this Guide Finding information All the chapter headings and subheadings are listed in the Table of Contents You will be able to find information about a specific feature or operation by checking the Index at the back of this Guide Symbols used in this Guide Throughout this Guide you will see special symbols alerting you to important warnings notes and actions To make things clearer and to help you press the correct keys we used special fonts and added some of the messages that will appear in the LCD Bold Bold typeface identifies specific keys on the MFC control panel Italics Italicized typeface emphasizes an important point or refers you to a related topic Courier New Courier New type face identifies the messages on the LCD of the MFC A Warnings inform you what to do to avoid possible personal injury Cautions specify procedures you must follow or avoid to prevent possible damage to the MFC e Notes tell you how you should respond to a situation that may arise or give tips about how the current operation works with other features O Improper Setup alerts you to devices and op
3. eeeeeeeeseeseessses 8 10 Sorting copies using the ADF 8 11 Making N in 1 copies or a poster PAG Say OUD T 8 11 Changing the default copy settings 8 15 Increasing copy speed or quality 8 15 Adjusting brightness seeeeeeeseeesessesss 8 15 Adjusting contrast eeeeesseeeeeseeeeeese 8 15 Adjusting colour saturation ssusse 8 16 Legal ttellO IS crcs E 8 17 Walk Up PhotoCapture Center MFC 5840CN only ee cec eree eere eee 9 1 MOOC IO QN RR Ed 9 1 PhotoCapture Center requirements 9 2 CIN SIAN CC NE oo To 9 3 Printing the Index Thumbnails 9 5 PIRAINO ER cose aavaccanascnusnesnanrase 9 6 DPOF PINUNO scce ene 9 8 Changing the default settings 9 9 Increasing print speed or quality 9 9 Setting the paper amp size seseessssee 9 9 Adjusting brightness sseeeeeeseeeesss 9 10 Agdjusling COBITABSL iuonssienun uiua epe pudor uda iux ks med DUeEA 9 10 Colour enhancement cccceseecceseeeeeeeeaseeeeesanees 9 10 GOODIN 9 12 Borderless ccscccseecceeeceeeeceeeseseecussesseeaeeeneeeses 9 12 Understanding the Error Messages
4. 2 8 Setup Date and Time 2 1 Station ID fax header entering text 2 2 Shipping the machine 11 20 Speed Dial CHANGING sacrar 5 2 daling dysgir pn 3 2 SONNO serea 5 1 TAD telephone answering device external 4 1 A 17 connecting A 17 A 19 receive mode 4 1 recording OGM A 19 Telstra FaxStream Duet A 1 Temporary copy settings 8 3 Text entering B 12 special characters B 13 tray use setting CODY rar cece 2 8 zb aae EM E 2 9 INDEX 1 4 Troubleshooting 11 1 checking ink volume 11 19 document jam 11 5 error messages OLD EO B rrr 11 1 if you are having difficulty COPYING x2 en ires 11 12 incoming calls 11 12 Network 11 13 phone line 11 14 phone line difficulties 11 11 PhotoCapture Center wo 11 13 printing 11 9 printing or receiving FAXES eee 11 10 Printing Received Faxes eeeeeee 11 10 receiving faxes 11 11 SCANNING 11 12 sending faxes 11 11 software 11 12 paper jam 11 6 print quality 11 15 TA LOCK Adone tti tete 3 16 Volume setting 2 6 beeper ee 2 6 gale eerte O NENNEN
5. 5 3 Cancelling Fax Forwarding 6 6 fax jobs in memory 3 10 jobs awaiting redial 3 10 Cleaning print head 11 15 printer platen 11 24 Scanner 11 23 CNG TONGS doa pet 1 22 Connecting external T AD A 17 external telephone A 16 Consumable items S 10 Control panel overview 1 2 Copy brightness 8 10 colour adjustment 8 16 COMMA SU socer atenta ers 8 15 l 1 INDEX default settings 8 15 Enlarge Reduce 8 5 8 8 enter Copy mode 8 1 KOUS tussim pu E EE 8 3 multiple 8 2 Page Layout 8 11 paper aceedicacca scura 8 6 8 9 Quality key 8 4 8 8 quality setting 8 15 Je c 8 2 Sort ADF only 8 11 temporary settings 8 3 Using ADE dnn e 8 2 Copy Options key copying Brightness 8 10 Paper Size 8 9 Paper Type 8 6 8 9 Cordless phone A 15 Credit card numbers 5 5 Custom telephone features on a single line 11 12 A 20 Date and Time 2 1 Delayed Batch Transmission 3 14 Dialling a DalSQ usd 5 5 access codes and credit card numbers 5 5 automatic
6. If you connect your MFC to PBX PABX or ADSL set the menu setting of Phone Line Type to your phone type See Setting the Phone Line Type on page 2 3 Poor sending quality Try changing your resolution to Fine or S Fine Make a copy to check your MFC s scanner operation Vertical black lines when If the copy you made shows the same problem your scanner is dirty sending See Cleaning the scanner on page 11 23 11 11 TROUBLESHOOTING AND ROUTINE MAINTENANCE DIFFICULTY SUGGESTIONS Handling Incoming Calls MFC Hears Voice as CNG If your MFC is set to Fax Detect On it is more sensitive to sounds Your Tone MFC may mistakenly interpret certain voices or music on the line as a calling fax machine and respond with fax receiving tones Deactivate the fax by pressing Stop Exit Try avoiding this problem by turning Fax Detect to Off See Fax Detect on page 4 4 Transferring a Fax Call to the If you answered on an external or extension phone press your Fax MFC Receive Code default setting is 3 51 When your MFC answers hang up Custom features on a single If you have Call Waiting Call Waiting Caller ID Ring Master an alarm line system or any other custom feature on a single phone line with your MFC it may create a problem sending or receiving faxes For example If you are sending or receiving a fax message while a custom feature signal comes through on the line the signal can temporarily interrupt or disrupt t
7. Press Mono Start or Colour Start The MFC begins printing the Alignment Check Sheet The LCD shows Is Alignment OK l Yes 2 No Check the 600 dpi and 1200 dpi test prints to see if number 5 most closely matches number O If the number 5 sample of both the 600 dpi and 1200 dpi are the best matches press 1 ves to finish Alignment Check and go to Step 8 OR If another test print number is a better match for either 600 dpi or 1200 dpi press 2 No to select it For 600 dpi press the number of the 600dpi Adjust test print that most closely matches the number O sample 1 8 For 1200 dpi press the number of 1200dpi Adjust the test print that most closely matches the number 0 sample 1 8 Press Stop Exit TROUBLESHOOTING AND ROUTINE MAINTENANCE 11 18 Checking the ink volume You can check the ink that is left in the cartridge 1 Press Ink Management 2 Press a or v to select Ink Volume Press Menu Set J Press a or v to select the colour you DU vo Lome want to check Bk OOOsoOoo The LCD shows the ink volume 4 Press Stop Exit A You can check the ink volume from your computer See MFC Remote Setup not available for DCP 110C DCP 310CN and MFC 210C on page 4 1 in Software Users Guide on the CD ROM or MFC Remote Setup Mac OS X 10 2 4 or greater not available for DCP 110C DCP 310CN and MFC 210C on page 8 45 in Software User s Guide on the CD ROM 11 19 TROUBLESHOOTING AND ROUTINE MAINTENA
8. Lem OrMax Size Press Menu Set 3 Press Stop Exit WALK UP PHOTOCAPTURE CENTER MFC 5840CN ONLY 9 9 Adjusting brightness 1 Press Menu Set 4 3 SHSGEOGSEEUPC 2 Press A to make a lighter print OR Press v to make a darker print Press Menu Set 3 Press Stop Exit Adjusting contrast You can choose the contrast setting More contrast will make an image look sharper and more vivid 1 Press Menu Set 4 4 PhotoCapture 2 Press A to increase the contrast OR Press v to decrease the contrast Press Menu Set 3 Press Stop Exit Colour enhancement You can turn on the colour enhancement feature to print more vivid images Printing time will be slower 7 Press Menu Set 4 5 PhotoCapture 2 Press A or v to select On Press Menu Set OR Select o and press Menu Set then go to Step 5 A If you select On you can customize the White Balance Sharpness or Colour Density 9 10 WALK UP PHOTOCAPTURE CENTER MFC 5840CN ONLY 3 Press a Or v to select White Balance Sharpness or Color Density Press Menu Set 4 Press a or v to adjust the degree of the setting Press Menu Set 5 Press Stop Exit EH White Balance This setting adjusts the hue of the white areas of an image Lighting camera settings and other influences will effect the appearance of white The white areas of a picture may be slightly pink yellow or some other colour By using this adjustment you can correct this eff
9. Media Error This message will appear if you insert a media card that is either bad or not formatted or when there is a problem with the media drive To clear this error take out the media card No File This message will appear if you try to access a media card in the drive slot that does not contain a JPG file Out of Memory This message will appear if you are working with images that are too large for the MFC s memory WALK UP PHOTOCAPTURE CENTER MFC 5840CN ONLY 9 13 Using PhotoCapture Center from your PC You can access the media card that is in the media drive slot of the MFC from your PC See Using the PhotoCapture Center from your PC on page 6 1 in Software User s Guide on the CD ROM or Using the PhotoCapture Center from a Macintosh not available for MFC 3240C and MFC 5440CN on page 8 47 in the Software User s Guide on the CD ROM Using PhotoCapture Center for scanning documents You can scan documents and save them onto a media card to quickly and easily make documents portable See Scan to Card not available for MFC 3240C MFC 210C and MFC 5440CN on page 2 23 in Software User s Guide on the CD ROM 9 14 WALK UP PHOTOCAPTURE CENTER MFC 5840CN ONLY j Important information Important Information for Australia IMPORTANT For Your Safety To ensure safe operation the three pin plug supplied must be inserted only into a standard three pin power point which is effectively grounded through th
10. Press PhotoCapture key e The media active message will be shown for 60 seconds and then disappear Even in that case you can enter the PhotoCapture mode by pressing PhotoCapture 2 Press PhotoCapture 3 Press a or v to select Print Images Press Menu Set 4 fthere is a DPOF file on the card ieee awe the LCD shows 5 Press A or v to select DPOF Print Yes Press Menu Set 6 Press A or v to select Letter Glossv l0xL5com Glossy 13x18cm Glossy A4 Glossy Letter Plain A4 Plain Letter Inkjet A4 Inkjet or10x1l5cm Inkjet Press Menu Set If you chose Letter or A4 press A or v to choose the print size 10x 808 12 x Sem 15 x l0c0m 18 x 150m 20 I5em or Max Size Press Menu Set Press Colour Start to print 9 8 WALK UP PHOTOCAPTURE CENTER MFC 5840CN ONLY Changing the default settings You can save the PhotoCapture Center settings you use most often by setting them as default These settings will remain until you change them again Increasing print speed or quality 1 2 3 Press A or v to select Normal Or 1 Print Quality Photo Press Menu Set Press Stop Exit Setting the paper amp size 1 A eon 2 Press A or v to select Zopgdper nee Wetter Gclossy l0xi5om Glossy l3xl5om Glossy A4 Glossy Letter Plain A4 Plain Letter Inkjet A4 Inkjet or10xl5cm Inkjet Press Menu Set If you selected Letter or A4 press A or v to select the print size T0 x Demo c em r5 TOOmle 3 Bom OO
11. 6 uu Syl X COOL 8 X G WW EO X ZL uZ X G WW BZ X ZL G X o b WW 7zL X 68 9 X p WW SSL X ZOL 8 S X yb uu gpL X GOL 8 X g S WW OLZ X vL L OL X 2 4 WW ZSZ x eal e L OL X p L Z WW 292 X PBL VL X w b 8 uu 9Se x OL L EEX 8 uu Z6z X OLZ ALL X g L 8 uu 672 X 912 vv Jene edojoAu3 var UoJeuoJ O0L INOO edojaAu4 1G edojoAu3 2 ejqnog z p1e2 1s0d PIED 1S0gd ped xepu 12 010Ud 7 010Ud ojoud 9v SV Sd SIf 9Annoox3 je6e1 vv Jene oziS 1eded OAW eiqeje e ose S zg Ae soiouaJedsueJ B i Jedeg 1n2 od 1eded INTRODUCTION 12 uoneJodo uoeo 104 ezis pue odAj Jedeg Paper weight thickness and capacity Paper Type Weight Thickness No of sheets Cut Paper Plain Paper 64 to 120 gsm 0 08 to 0 15 mm 250 Tray 2 MFC 5840CN only Inkjet Paper 64 to 200 gsm 0 08 to 0 25 mm 17 to 53 Ib 0 003 to 0 01 Glossy Paper Up to 220 gsm Up to 0 25 mm Up to 58 Ib Up to 0 01 17 to 32 Ib 0 003 to 0 006 Photo Card Up to 240 gsm Up to 0 28 mm 20 Up to 64 Ib Up to 0 01 Index Card Up to 120 gsm Up to 0 15 mm 30 Up to 32 Ib Up to 0 006 Post Card Up to 200 gsm Up to 0 23 mm Up to 53 Ib Up to 0 01 Envelopes 75 to 95 gsm Up to 0 52 mm 20 to 25 Ib Up to 0 02 Up to 50 sheets for Legal size paper 80 gsm Up to 100 sheets of 80 gsm 3 Up to 250 sheets of 80 gs
12. Advantages of Caller ID For Business All businesses profit from a quicker response to customer calls Businesses that provide mail order services money lending services or provide confidential information can protect themselves from false orders or acceptance of false identification At Home Residential customers can protect themselves from unwanted calls How Does the Caller ID Work The Caller ID Appears on the Display When Your Telephone Rings As your telephone rings the display shows you the caller s phone number and name if available Once you pick up the handset the caller s ID disappears You will see up to the first 16 characters of the number and name if available on the display e B lfOut of Area appears on the display it means that the call came from outside your caller ID service area B ifPrivate Call appears on the display it means the caller intentionally blocked the transmission of his her ID Depends on network Function A 9 APPENDIX A Viewing Caller ID List Caller ID memory stores information for up to thirty calls when the thirty first call comes in information about the first call is erased You can scroll through Caller ID information to review those calls made to your MFC Press Menu Set 2 0 4 2 Press A Or v to select Display Aac aL eD and press Menu Set If the name was not received it will not be displayed J Press a or v to scroll through the Caller ID memory to select
13. Distinctive Ring A subscriber service purchased from the telephone company that gives you another phone number on an existing phone line The Brother MFC uses the new number to simulate a dedicated fax line Dual Access Your MFC can scan outgoing faxes or scheduled jobs into memory at the same time it is sending a fax or receiving or printing an incoming fax ECM Error Correction Mode Detects errors during fax transmission and resends the pages of the fax that had an error Extension phone A telephone on the fax number that is plugged into a separate wall socket External phone A TAD telephone answering device or telephone that is connected to your MFC F T Ring Time The length of time that the Brother MFC rings when the Receive Mode setting is Fax Tel to notify you to pick up a voice call that it answered Fax Detect Enables your MFC to respond to CNG tones if you interrupt a fax call by answering it Fax Forwarding Sends a fax received into the memory to another pre programmed fax number Fax Journal Lists information about the last 200 incoming and outgoing faxes TX means Transmit RX means Receive Fax Receive Code Press this code X 51 x 91 for New Zealand when you answer a fax call on an extension or external phone G 2 GLOSSARY Fax Storage You can store faxes in memory Fax tones The signals sent by sending and receiving fax machines while communicating information Fax Tel You can receive faxes and teleph
14. e Some fax machines do not respond to the Polling feature Secure Polling Secure Polling is a way to keep your documents and others from falling into the wrong hands while the MFC is set up for polling You can use Secure Polling only with another Brother fax machine Anyone who polls to receive a fax must enter the polling secure code Setup for Polling Receive Standard Polling Receive is when you call another fax machine to receive a fax from it If it is not illuminated in green press Fax 2 Press Menu Set 2 1 7 3 Press a or v to select Standard Press Menu Set 4 Enter the fax number you are polling Press Mono Start or Colour Start SETUP RECEIVE 4 7 Setup for Polling Receive with Secure Code You need to make sure you are using the same secure code as the other party 1 2 3 4 5 6 If it is not illuminated in green press az Fax Press Menu Set 2 1 7 Press A Or v to select Secure Press Menu Set Enter a four digit secure code This is the same as the security code of the fax machine you are polling Press Menu Set Enter the fax number you are polling Press Mono Start or Colour Start Setup Delayed Polling Receive You can set the MFC to begin Polling Receive at a later time 1 2 3 4 If it is not illuminated in green press 3 Fax Press Menu Set 2 1 7 Press A or v to select Timer Press Menu Set Enter the time in 24 hour format you want to begin polling For ex
15. machine with an extension phone as you do not have to use the remote activation codes It gives you two independent numbers without the higher cost of a second line A 1 APPENDIX A How does Telstra FaxStream Duet Work Incoming calls to the voice number will have the standard ring pattern of long long tone followed by a pause repeated while the new fax number will have a different ring pattern of three short bursts of ring repeated at regular intervals When FaxStream Duet is on and you receive a voice call all extension and external phones will ring with a standard ring pattern The fax machine will ring on the third ring with a standard ring pattern All external and the extension phones will continue to ring Either you or a telephone answering device can answer the voice number When FaxStream Duet is on and you receive a fax call on the Duet number the Fax machine will answer and automatically receive the fax message without ringing On the other hand all extension and external phones will ring with a distinctive ring pattern Do not pick it up as you are receiving a fax message Flowchart Sequence of Incoming call Incoming Call either Voice or Fax All extension phones ring fax machine is silent Hegistered Duet Fax Number Main number Voice Number Fax machine automatically receives and prints fax message without ringing Fax machine begins ringing on third ring
16. oroff 1 in 1 Press Menu Set 6 Press Mono Start or Colour Start to scan the document If you are making a poster or placed the document in the ADF the MFC scans document and starts printing OQ A QNS If you are using the scanner glass 8 After the MFC scans the page the Next Page LCD shows Press 1 to scan the next page 9 Put the next document on the scanner glass Then Press Set Press Menu Set Repeat Steps 8 and 9 for each page of the layout 70 After all the pages of the document have been scanned press 2 to end e If Glossy has been selected in the Paper Type setting for N in 1 copies the MFC will print the images as if Plain paper had been selected e B If you are producing multiple colour copies N in 1 copies are not available m For Poster copies you cannot make more than one copy MAKING COPIES 8 12 If you are copying from the ADF insert the document face upin the direction shown below 2 in 1 P lt gt 0 2 in 1 L ti 4 in 1 P Tes 4 in 1 L Ba 8 13 MAKING COPIES If you are copying from the scanner glass place the document face down in the direction shown below 2 in 1 P em er 12 2 in 1 L Yt 4 in 1 P a eA ad a I 4 in 1 L iR Poster 3X3 You can make a poster size copy of a photograph MAKING COPIES 8 14 Changing the default copy settings You can save the copy settings you use most often by set
17. 1 first then take from Tray 2 if Tray 1 runs out of paper B You can only use plain paper sizes Letter Legal or A4 in Tray e gt MAR CN 8 7 MAKING COPIES Changing the temporary copy settings Use the Options key to quickly set the following copy settings temporarily for the next copy Press Menu Selections Options Factory Options CD lt D 4 Setting Que Que select select ptions Paper Type Plain Inkjet MFC 5840CN only G1ossy Transparency Paper Size Letter begal A4 A5 10 W x I5 H cm Stack Sort Stack Sort 8 Page Layout Orr tk in 494 2 in 1 P 2 in 1 L A in 1 P A im 1 L 7 Poster 3 x 3 After you choose your settings by pressing Menu Set the LCD shows Set temporarily Press Mono Start or Colour Start if you re finished choosing settings OR Press A or v to select more settings MAKING COPIES 8 8 Setting paper type MFC 5840CN only If copying on paper other than plain paper select the type of paper that you are using to get the best print quality 1 Q d CN Press Copy to illuminate it in green Load your document Use the dial pad to enter the number of copies you want up to 99 Press Options and a or v to select Paper Type Press Menu Set Press A Or v to select the type of paper you are using Plain Inkjet Glossy Or Transparency Press Menu Set e You can only use plain paper in Tray 2 6 e Press Mono Start or Colour S
18. 2 6 speaker 2 7 1 5 INDEX as a convenient reminder of the retrieval procedures Simply cut out If you plan to receive fax messages while away from your MFC carrying the Remote Retrieval Access Card printed below will serve Remote Retrieval Access card Se gt 0 5S ee C O Sc O C O D ee S Q O D D NND E E lt Ts o dn Suey 9 Q OD w srur no amp UIYM ourqoeur IMOA 395210 Q g SSAd G N QO pueuruoo g 13409 sdooq HOS 7 1v p 0 6 559Jd G LL Sodessaur ON sdoaq ON NOILVu3d 31034 1IX3 O gt sadessour xe g dooq Zuo ciu O poAro2o1 I SOSVSSOUT JO spury STRUTS ourjoeur mog Libo m dis O O Aq peMo 0 SJISTp opo ssooo y JOWI l PIX a INOK 1ojuo A oyerpourur s1o sue ourgoeur INOK UAM Z ssaud qY L ewag 40 uou 2 Oo QU0 Yono 86 ss Id S SUISN SUTYORU xej JO ououdo o WO Joquinu xez no Pq AOON SABE INHI i 2 l 9po2 sseooy ejouieg Puis SASESSIU ON sdaaq j101 c 5 D 8 sodessour xej dooq duo SOQ Z 6 Sse J w gt c SNLVLS 9NIAI323H 993H2 Bg n l J E ce E LEN aaa a A ape ee ars 7 TTT uU i Z oz D 2221 YI cgo ola LoL dE Q oo Sco REMOTE RETRIEVAL ACCESS CARD R 1 Changing Remote Access Code 1 Press Menu Set 2 5 2 2 Enter a three digit number from 000 to 999 The X cannot be changed 3 Press Menu Set 4 Press Stop Exit Remote Commands CHANGE
19. 4 line mm Black 40 stations MFC 5440CN 100 stations MFC 5840CN 90 stations MFC 5440CN 150 stations MFC 5840CN 3 times at 5 minute intervals 2 3 4 5 6 7 8 9 or 10 rings for Australia 1 2 3 4 5 6 7 8 9 or 10 rings for New Zealand 0 1 2 3 4 5 6 7 8 9 or 10 rings for some countries Public switched telephone network SPECIFICATIONS S 6 Memory Transmission Out of Paper Reception MFC 5440CN Up to 200 170 2 pages MFC 5840CN Up to 480 400 2 pages Up to 200 170 pages Up to 480 400 2 pages MFC 5440CN MFC 5840CN Au m mH SS 1 Pages refers to the Brother Standard Chart No 1 a typical business letter Standard resolution MMR code Specifications and printed materials are subject to change without prior notice 2 Pages refers to the ITU T Test Chart 1 a typical business letter Standard resolution MMR code Specifications and printed materials are subject to change without prior notice Scanner Colour Black TWAIN Compliant WIA Compliant Colour Depth Resolution Scanning Speed Document Size Scanning Width Gray Scale Colour Black Yes Windows 98 98SE Me 2000 Professional XP Mac OS 8 6 9 2 Mac OS X 10 2 4 or greater Yes Windows XP 48 bit colour processing Input 24 bit colour processing Output Up to 19200 x 19200 dpi interpolated Up to 1200 x 2400 dpi optical Maximum 1200 x 1200 dpi scanning with Windows XP resolut
20. COPIES 8 10 5 Press A to increase the contrast OR Press v to decrease the contrast Press Menu Set 6 Press Mono Start or Colour Start Sorting copies using the ADF You can sort multiple copies Pages will be stacked in the order 321 321 321 and so on 7 Press Copy to illuminate it in green 2 Load your document J Use the dial pad to enter the number of copies you want up to 99 4 Press Options and A or v to select Stack Sort Press Menu Set D Press A or v to select Sort Press Menu Set 6 Press Mono Start or Colour Start Making N in 1 copies or a poster Page Layout You can reduce the amount of copies by using the N in 1 copy feature This allows you to copy two or four pages onto one page allowing you to save paper It is also possible to create a poster When you use the Poster feature your MFC divides your document into sections then enlarges the sections so you can assemble them into a poster If you want to print a poster use the scanner glass B Please make sure Paper Size is set to A4 or Letter m You can use N in 1 copy feature with 100 copy size only B P means Portrait and L means Landscape 8 11 MAKING COPIES Press Copy to illuminate it in green Load your document Use the dial pad to enter the number of copies you want up to 99 Press Options and a or v to select Page Layout Press Menu Set Pressaorwtoselect2 in 1 P 2 in 1 L 4 in 1 P 4 in 1 L Poster 3 x 3
21. Fax Journal You can print these lists and reports 4 XMIT Verify 5 User Settings 6 Network Config e The factory settings are shown in Bold APPENDIX B B 10 Menu Descriptions Page Selections 0 Initial 1 Receive Fax Only You can choose the Setup Mode Fax Tel receive mode that External Tap best suits your Manual needs 2 Date Time Puts the date and time on the LCD and in headings of faxes you send 3 Station ID Program your name and fax number to appear on each page you fax Normal Select the phone line ADSL type PBX For Australia and New Zealand only 5 Phone Line Set 4 Tone Pulse Selects the dialling Not available mode in New Zealand e The factory settings are shown in Bold B 11 APPENDIX B Entering Text When you are setting certain menu selections such as the Station ID you may need to type text into the MFC Most number keys have three or four letters printed above them The keys for 0 and do not have printed letters because they are used for special characters By pressing the appropriate number key repeatedly you can access the character you want Press Key one time two times three times four times 2 B C 2 O ON OO fk OQ S oauiveEecQo gt x CO ZR rm lt lt DOrFr T N 0o 000 C Inserting spaces To enter a space in the fax number press once between numbers To enter a space in the name press twice between characters Making co
22. Fax FORWARDING SETTING Press 9 5 then to Turn feature Off press 1 Select Fax Forwarding press 2 Program Fax Forwarding Number press 4 Enter the new fax number where you want your fax messages forwarded followed by 3t Turn Fax Storage On press 6 RETRIEVE A FAX Press 96 then to Retrieve all faxes press 2 then enter the number of remote fax machine followed by 3t After the beep hang up and wait Erase all fax messages press 3 At your side orotner Visit us on the World Wide Web http www brother com This machine is approved for use in the country of purchase only local Brother companies or their dealers will only support machines purchased in their own countries ARL ASA NZ LF7326001
23. MAKING COPIES Making a single copy 7 Press Copy to illuminate it in green 2 Load your document See Load documents on page 1 7 3 Press Mono Start or Colour Start e To stop copying press Stop Exit Making multiple copies 7 Press Copy to illuminate it in green 2 Load your document J Use the dial pad to enter the number of copies you want up to 99 4 Press Mono Start or Colour Start e To sort the copies press the Options key See Using the temporary Copy keys on page 8 3 Stop copying To stop copying press Stop Exit MAKING COPIES 8 2 Using the temporary Copy keys When you want to quickly change the copy settings temporarily for the next copy use the temporary Copy keys You can use different combinations Temporary Copy keys O O O OQ For MFC 5440CN Options Quality Enlarge Paper Reduce Type Temporary Copy keys For MFC 5840CN 4 Q Options Quality Enlarge Tray Reduce Select e These settings are temporary and the MFC returns to its default settings 60 seconds after it finishes copying However if you have set the Mode Timer to 0 or 30 seconds the MFC returns to the default settings after the number of seconds that has been set for mode timer See Setting the Mode Timer on page 2 4 e You can save the copy settings you use most often by setting them as default See Changing the default copy settings on page 8 15 8 3 MAKING COPIES Increasin
24. Media Card Black and white images will be in TIFF or PDF file format and colour images may be in PDF or JPEG file format Search An electronic alphabetical listing of stored Speed Dial and Group numbers Speed Dial A pre programmed number for easy dialling You must press the Search Speed Dial key and the two digit code and Mono Start or Colour Start to start the dialling process G 4 GLOSSARY Standard resolution 203 x 97 dpi It is used for regular size text and quickest transmission Station ID The stored information that appears on the top of faxed pages It includes the sender s name and fax number Super Fine resolution 392 x 203 dpi Best for very small print and line art TAD telephone answering device You can connect an external TAD to your MFC Temporary settings You can select certain options for each fax transmission and copy without changing the default settings Tone A form of dialling on the telephone line used for Touch Tone telephones Transmission The process of sending faxes over the phone lines from your MFC to the receiving fax machine User Settings A printed report that shows the current settings of the MFC Xmit Report Transmission Verification Report A listing for each transmission that shows its date time and number GLOSSARY G 5 Specifications Product description General Memory Capacity Automatic Document Feeder ADF Paper Tray Paper Tray 2 MFC 5840CN only
25. PHOTOCAPTURE CENTER MFC 5840CN ONLY Getting started Firmly insert the card into the appropriate slot pja ea SecureDigital CompactFlash Memory Stick xD Picture Card SmartMedia PhotoCapture key indications amp B PhotoCapture light is ON the media card is inserted properly Ne la wat PhotoCapture light is OFF the media T CR card is not properly inserted Photo V m PhotoCapture light is BLINKING the oo media card is being read or written to m Do NOT unplug the power cord or remove the media card from the media drive slot while the MFC is reading or writing to the card the PhotoCapture key is blinking You will lose your data or damage the card The MFC can only read one media card at a time so do not insert more than one card WALK UP PHOTOCAPTURE CENTER MFC 5840CN ONLY 9 3 The steps below give a brief outline of the Direct Printing feature Please see the remaining pages of this chapter for more detailed instructions Insert the media card firmly into the media drive slot When you insert your media card VNDE EE CENE into the proper slot the LCD shows A The media active message will be shown for 60 seconds and then disappear Even in that case you can enter the PhotoCapture mode by pressing PhotoCapture 2 Press PhotoCapture If your digital camera supports DPOF printing see DPOF printing on page 9 8 J Print the index that shows
26. Printer Type Print Method LCD Liquid Crystal Display Power Source Power Consumption S 1 SPECIFICATIONS 16 MB Up to 35 pages Temperature 20 C 30 C Humidity 50 70 Paper 80 gsm A4 size 100 Sheets 80 gsm 250 Sheets 80 gsm Ink Jet Piezo with 74 x 5 nozzles 16 characters x 2 lines Back light MFC 5840CN only 220 240V 50 60Hz MFC 5440CN Power Save Mode Under 5 watts Standby 9 Wh or less 25 C Operating 22 Wh or less MFC 5840CN Power Save Mode Under 5 watts Standby 9 5 Wh or less 25 C Operating 23 Wh or less Dimensions Weight Noise Temperature Humidity MFC 5440CN MFC 5840CN 461 mm 461 mm mE I armen et 8 0 kg MFC 5440CN 9 9 kg MFC 5840CN Operating Operating Best Print Quality Operating Best Print Quality 42 5 to 51 dB It depends on printing conditions 10 35 C 20 33 C 20 to 80 without condensation 20 to 80 without condensation SPECIFICATIONS S 2 Print media Paper Input Paper Output S 3 SPECIFICATIONS Paper Tray B Paper type Plain paper inkjet paper coated paper glossy paper transparencies 2 and envelopes mM Paper size Letter Legal Executive A4 A5 A6 JIS_B5 envelopes commercial No 10 DL
27. Ring Time Fax Tel mode only on page 4 3 If you answer a call and no one is on the line you should assume that you re receiving a manual fax B Press 51 91 for New Zealand and wait for the chirp or until the MFC s LCD displays Receiving and then hang up Your caller will have to press Start to send the fax Fax Tel mode When the MFC is in Fax Tel mode it will use the F T Ring Time pseudo double ringing to alert you to pick up a voice call Lift the external telephone s handset and then press Hook to answer If you re at an extension phone you ll need to lift the handset during the F T Ring Time and then press 51 91 for New Zealand between the pseudo double rings If no one is on the line or if someone wants to send you a fax send the call back to the MFC by pressing 51 91 for New Zealand Fax Tel mode in the power save condition Fax Tel mode does not work in the power save condition The MFC will not answer telephone or fax calls and will keep ringing If you are at an external or extension phone lift the handset of the extension phone and talk If you hear fax tones hold the handset until Fax Detect activates your MFC If the other party says they want to send you a fax activate the MFC by pressing 51 91 for New Zealand APPENDIX A A 14 Using a cordless external handset If the base unit of your cordless telephone is connected see page A 16 and you typically carry the cordless handset
28. Service Life of Ink Standard Black Approximately 500 pages at 5 Cartridge coverage High Yield Black Approximately 900 pages at 5 coverage Yellow Cyan and Magenta Approximately 400 pages at 5 coverage The above figures are based upon the following assumptions e Continuous printing at a resolution of 600 x 600 dpi in normal mode after installing new ink cartridge e The printing frequency e The number of pages printed Periodic automatic print head assembly cleaning Your MFC will clean the print head assembly periodically This process will use a small amount of ink and e Ink remaining in cartridge identified as empty It is necessary to leave a small amount of ink in the ink cartridge to prevent air from drying out and damaging the print head assembly Replacement lt Standard Black gt LC47BK Consumables lt High Yield Black gt LC47HYBK lt Cyan gt LC47C lt Magenta gt LC47M lt Yellow gt LC47Y SPECIFICATIONS S 10 Network LAN LAN Support for Protocols You can connect your MFC to a network for Network Printing Network Scanning and PC Fax Send Also included is Brother BRAdmin Professional Network Management software Windows 98 98SE Me 2000 XP Mac OS 8 6 9 2 Mac OS X 10 2 4 or greater Ethernet 10 100 BASE TX Auto Negotiation TCP IP RARP BOOTP DHCP APIPA NetBIOS WINS LPR LPD Port9100 SSDP mDNS FTP Network Printing and PC FAX are available for Mac OS 8 6
29. The MFC will stop all See Replacing the ink cartridges on page print operations While memory is 11 25 available black and white faxes will be received into memory If a sending machine has a colour fax the MFC s handshake will request that the fax be sent as black and white If the sending machine has the ability to convert it the colour fax will be received into memory as a black and white fax LOW The print head is too cold Allow the MFC to warm up Temperature Media Error The media card is either Re insert the card firmly into the slot to make MFC 5840CN corrupted improperly formatted Sure it is in the proper position If the error only or there is a problem with the remains check the media drive by inserting media drive another media card that you know is working Near Empty One or more of the ink cartridges Order a new ink cartridge are running out of ink If a sending machine has a colour fax the MFC s handshake will request that the fax be sent as black and white If the sending machine has the ability to convert it the colour fax will be received into memory as a black and white fax No Cartridge Anink cartridge is not properly Take out the ink cartridge and put it in again installed seating it properly See Replacing the ink cartridges on page 11 25 No File The media card in the media drive Re insert the correct media card MFC 5840CN does not contain a JPG file only
30. You answer the call Telephone Answering at an external phone Device TAD or an extension answers the call phone APPENDIX A A 2 Set the Distinctive Ringing to ON Disconnect the fax machine from any TAD or telephone company voice mail 2 Press Menu Set 2 0 3 The screen displays the current Sepe e setting of this feature J Press a or v to select on or Off 4 Press Menu Set 5 Press Stop Exit Caller ID Caller IDentification Caller ID is a telephone service that allows the subscriber to see a display of the caller s phone number or name as the telephone rings It is a fast way to screen your calls You can respond quickly to calls you missed because Caller IDs are received and stored in your MFC memory e To get the Caller ID Service apply for the Caller ID service at your local telephone company if available Advantages of Caller ID For Business All businesses profit from a quicker response to customer calls Businesses that provide mail order services money lending services or provide confidential information can protect themselves from false orders or acceptance of false identification At Home Residential customers can protect themselves from unwanted calls A 3 APPENDIX A How Does the Caller ID Work The Caller ID Appears on the Display When Your Telephone Rings As your telephone rings the display shows you the caller s phone number or name if the name has stored in the One Touch a
31. and then return to Step 5 10 Press Stop Exit If you still see missing ink in this Print Quality Check Sheet repeat the cleaning and test print procedures at least five times If ink is still missing after the fifth cleaning and test print replace the ink cartridge for the clogged colour Perhaps the ink cartridge was in your MFC over six months or the expiration date written on the cartridge package has passed Or the ink may not have been stored properly before use After replacing the ink cartridge check it by printing another Print Quality Check Sheet If the problem still exists repeat the cleaning and test print procedures at least five times for the new ink cartridge If ink is still missing call your Brother dealer for service Caution Do NOT touch the print head Touching the print head may cause permanent damage and may void the print head s warranty ef When a print head nozzle is After the print head nozzle is clogged the printed sample cleaned the horizontal lines looks like this are gone 11 17 TROUBLESHOOTING AND ROUTINE MAINTENANCE Checking the printing alignment You should rarely need to adjust the printing alignment however if after transporting the machine your printed text becomes blurred or images become faded then adjustment may need to be made 1 2 3 4 Press Ink Management Press a or w to Select Test Print Press Menu Set Press a or w to select Alignment Press Menu Set
32. avoid paper jams and mis feeds 5 Gently insert the paper into the paper tray print side face down and the leading edge top of the paper in first Check that the paper is flat in the tray and below the maximum paper mark CE Maximum Paper Mark A m Make sure the paper side guides touch the sides of the paper B Be careful that you do not push the paper in too far it may lift at the back of the tray and cause feed problems 6 Putthe output paper tray back on and push the paper tray firmly back into the MFC 1 16 INTRODUCTION To load paper in the paper tray 2 MFC 5840CN only e You can use only plain paper sizes Letter Legal A4 Executive or B5 in Tray e 1 Pullthe paper tray completely out of the MFC 2 Press and slide the paper side guide and paper length guide to fit the paper width and length Paper Side Guide Paper Length Guide INTRODUCTION 1 17 e For Legal size paper press and hold the universal guide release button as you slide out the front of the paper tray Universal Guide Release Button 3 Fan the stack of paper well to avoid paper jams and mis feeds 1 18 INTRODUCTION 4 Gently insert the paper into the paper tray print side face down and the leading edge top of the paper in first Check that the paper is flat in the tray and below the maximum paper mark ER Maximum Paper Mark e Make sure the paper side guides and paper length guide touch the sides of the
33. call to the last number dialled you can save time by pressing Redial Pause and Mono Start or Colour Start Redial Pause only works if you dialled from the control panel If you are sending a fax automatically and the line is busy the MFC will automatically redial up to three times at five minutes intervals To search alphabetically 3 2 SETUP SEND How to Fax B amp W and Colour Colour fax transmission Your MFC can send a colour fax to machines that support this feature However colour faxes cannot be stored in the memory When you send a colour fax the MFC will send it in real time even if Real Time TX is set to Off e Delayed fax and Polling Transmit features are not available in colour Faxing from the ADF Put the document face up in the ADF To cancel press Stop Exit If it is not illuminated in green press Fax 2 Load your document 3 Dial the fax number Press Mono Start or Colour Start The MFC starts scanning the first page e If the memory is full and you are faxing a single page it will be sent in real time SETUP SEND 3 3 Faxing from the scanner glass You can use the scanner glass to fax pages of a book or one page at a time The documents can be up to A4 size To cancel press Stop Exit If it is not illuminated in green press Fax 2 Load your document on the scanner glass J Dial the fax number Press Mono Start or Colour Start B f you press Mono Start the machine star
34. can select Custom 25 4002 and press Menu Set Use the dial pad to enter an enlargement or reduction ratio from 25 to 400 Press Menu Set For example press 5 3 to enter 53 O1 Co oe MR QNS 8 5 MAKING COPIES 6 Press Mono Start or Colour Start e Special Copy Options 2 in 1 P 2 in 1 L 4 in 1 P 4 in 1 L or Poster are not available with Enlarge Reduce Setting the paper type MFC 5440CN only If you are copying on special paper be sure to select the type of paper you are using so you will get the best print quality Press Copy to illuminate it in green Load your document Use the dial pad to enter the number of copies you want up to 99 Press Paper Type Press A or v to select the type of paper you are using Plain Inkjet Glossy Or Transparency Press Menu Set 6 Press Mono Start or Colour Start QOO QNS e You can change the default Paper Type setting at any time See Setting the Paper Type on page 2 4 MAKING COPIES 8 6 Using the Tray Select key MFC 5840CN only You can change the tray that will be used for next copy only Press Copy to illuminate it in green Load your document Use the dial pad to enter the number of copies you want up to 99 Press Tray Select Press A or v to select Auto 1 xxx Or 2 xxx Press Menu Set Press Mono Start or Colour Start e B Ifboth trays are set to the same and type of paper Auto will let your MFC take from Tray
35. characters See Entering Text on page B 12 Press Menu Set 4 Press Stop Exit e If the Station ID has already been programmed the LCD will ask you to press 1 to make a change or 2 to exit without changing GETTING STARTED 2 2 Setting the Phone Line Type If you are connecting the MFC to a line that features a PABX PBX or ADSL to send and receive faxes it is also necessary to change the Phone Line Type accordingly by completing the following steps 1 Press Menu Set O 5 2 Press a Or v to select PBX For Australia and New Zealand only ADSL or Normal Press Menu Set 3 Press Stop Exit PABX and TRANSFER The MFC is initially set to be connected with PSTN Public Switched Telephone Network lines However many offices use a central telephone system or Private Automatic Branch Exchange PABX Your MFC can be connected to most types of PABX The MFC s recall feature supports timed break recall only TBR TBR will work with most PABX systems allowing you to gain access to an outside line or transfer calls to another extension The feature works when the Hook key is pressed You can program a Hook keypress as part of a number stored in a Speed Dial location When programming the Speed Dial number Menu Set 2 3 1 press Hook first the screen displays then enter the telephone number If you do this you do not need to press Hook each time before you dial using a Speed Dial location See Storing numbers for
36. easy dialling on page 5 1 2 3 GETTING STARTED General Setup Setting the Mode Timer The MFC has three temporary mode keys on the control panel Fax Scan and Copy The PhotoCapture key MFC 5840CN only is also a temporary mode key You can change the number of seconds or minutes that the MFC takes after the last Scan Copy or PhotoCapture operation before it returns to Fax mode If you select Off the MFC stays in the mode you used last p m pull mmm uu L m m A owh 0 E o ooo e mo e o e o o o o o o m m 3d 1 Press Menu Set 1 1 2 Press A or v to select 1 Mode Timer 0 Sec 30 Secs 1 Min 2 Mins 5 Mins or Off Press Menu Set 3 Press Stop Exit Setting the Paper Type To get the best print quality set the MFC for the type of paper you are using 1 Press Menu Set 1 2 2 Press A or v to select Plain 2 Paper Type Inkjet Glossy or Transparency Press Menu Set 3 Press Stop Exit e B The MFC ejects paper with printed surfaces face up onto the paper tray in the front of the machine When you use transparencies or glossy paper remove each sheet immediately to prevent smudging or paper jams E MFC 5840CN only You can only use plain paper in Tray 2 GETTING STARTED 2 4 Setting the Paper Size You can use five sizes of paper for printing copies Letter Legal A4 A5 and 10 x 15 cm and three sizes for printing faxes Letter Legal and A4 When you change the type of paper
37. fax redial 3 2 automatic transmission 3 5 GOUDS c 3 11 MANUAL i5 ote o deceret 3 1 Speed Dial 3 2 Distinctive Ring A 1 Dual Access 3 8 ECM Error Correction Mode 1 23 Envelopes 1 14 Equalization 11 14 Error messages on LCD 11 1 Comm Error 11 1 Ink Empty 11 2 Near Empty 11 2 No Paper Fed 11 3 Not Registered 3 2 Out of Memory 11 3 Unable to Change 11 4 Unable to Clean 11 4 Unable to Init 11 4 Unable to Print 11 4 Unable to Scan 11 4 Extension telephone USINO E A 14 External telephone connecting A 16 Fax codes changing 6 4 A 15 Fax Receive Code A 14 Remote Access Code 6 4 Telephone Answer COGS uod np A 14 Fax Detect 4 4 Fax Forwarding changing remotely 6 6 6 7 programming a number 6 1 Fax Storage 6 2 printing from memory 4 5 UUNIN ON pe 6 2 Fax stand alone receiving eesse 4 1 compatibility 11 14 difficulties 11 10 Fax Forwarding 6 6 from extension BAONG ucciso eee A 14 reducing to fit on DAPE
38. has varying shades of gray or is a photograph This has the slowest transmission time SETUP SEND 3 7 Dual Access Not available for colour faxes You can dial a number and begin scanning the fax into memory even when the MFC is sending from memory or receiving faxes The LCD shows the new job number and available memory e Your MFC normally uses Dual Access However to send a colour fax the MFC will send the document in real time even if Real Time TX is Off The number of pages you can scan into the memory will vary depending on the data that is printed on them e If you getan Out o Memory message while scanning the first page of a fax press Stop Exit to cancel scanning If you get an Out of Memory message while scanning a subsequent page you can press Mono Start to send the pages scanned so far or press Stop Exit to cancel the operation 3 8 SETUP SEND Real Time Transmission When you are sending a fax the MFC will scan the documents into the memory before sending Then as soon as the phone line is free the MFC will start dialling and sending If the memory becomes full the MFC will send the document in real time even if Real Time TX is set to off Sometimes you may want to send an important document immediately without waiting for memory transmission You can set Real Time TX to On for all documents or for the next fax only If you want to fax multiple pages from the scanner glass Real Time Transm
39. loaded properly in the paper tray and the paper skewed side guide is adjusted correctly See How to load paper envelopes and post cards on page 1 15 Smudged stain at the top Make sure the paper is not too thick or not curled See About paper on center of the printed page page 1 10 11 9 TROUBLESHOOTING AND ROUTINE MAINTENANCE DIFFICULTY SUGGESTIONS Printing Continued Printing appears dirty or ink seems to run Stains appear on the reverse side or at the bottom of the page There are some dense lines The printouts are wrinkled Cannot perform 2 in 1 or4 in 1 printing Print speed is too slow Colour Enhancement is not working properly MFC feeds multiple pages Auto Select function does not work after refilling the paper tray Printed pages are not stacked neatly Machine does not print from Paint Brush Machine does not print from Adobe Illustrator Make sure you are using the proper types of paper See About paper on page 1 10 Don t handle the paper until the ink is dry Make sure the Printer Platen is not dirty with ink See Cleaning the MFC printer platen on page 11 24 Make sure you are using the paper support flap See How to load paper envelopes and post cards on page 1 15 Check Reverse Order in the Basic tab of the printer driver In the printer driver Basic tab click the Settings and uncheck the Bi Directional Printing Check tha
40. number 1 to 6 Setup Group G01 Press Menu Set For example press 1 for Group 1 e The Group number must be between 1 and 6 4 To include Speed Dial numbers in Setup Groups the Group press them as follows G01 05 09 For example for Speed Dial numbers 05 and 09 Press Search Speed Dial 05 Search Speed Dial 09 The LCD shows 05 09 5 3 QUICK DIAL NUMBERS AND DIALLING OPTIONS 5 Press Menu Set to accept the Speed Dial numbers for this Group 6 Use the dial pad and the chart on page B 12 to enter a name for the Group Press Menu Set For example tyoe NEW CLIENTS Press Stop Exit e You can print a list of all the Speed Dial numbers Group numbers will be marked in the GROUP column See Printing reports on page 7 3 QUICK DIAL NUMBERS AND DIALLING OPTIONS 5 4 Dialling options e There are three ways to dial See How to dial on page 3 1 Access codes and credit card numbers Sometimes you may want to choose from several long distance carriers when you make a call Rates may vary depending on the time and destination To take advantage of low rates you can store the access codes or long distance carriers and credit card numbers as Speed Dial numbers You can store these long dialling sequences by dividing them and setting them up on separate Speed Dial numbers in any combination You can even include manual dialling using the dial pad See Storing Speed Dial numbers on page 5 1 For example perhaps y
41. p Current Receive Mode Fax Fax Only nor F T Fax Tel du ME ME LE cec TAD External TAD Mn1 Manual 9 o oo 09 6 e 0 6 P 6 6 6 6 e e 06 e 6 ooo ooo e o o o o o o e o o o o e o 6 o e 6 o o o o o o o o e o o o o o o o ll Setting the Ring Delay The Ring Delay sets the number of times the MFC rings before it answers in Fax Only Or Fax Tel mode If you have extension phones on the same line as the MFC or subscribe to the telephone company s service keep the Ring Delay setting of 4 See Operation from extension telephones on page A 14 and Fax Detect on page 4 4 If itis not illuminated in green press Fax 2 Press Menu Set 2 1 1 J Press a or v to select how many times the line rings before the MFC answers 02 10 for Australia 01 10 for New Zealand 00 10 for some countries Press Menu Set If you select 00 the line won t ring at all 4 Press Stop Exit 4 2 SETUP RECEIVE Setting the F T Ring Time Fax Tel mode only If you set the Receive Mode to Fax Tel you ll need to decide how long the MFC will signal you with its special pseudo double ring when you have a voice call If it s a fax call the MFC prints the fax This pseudo double ring happens after the initial ringing from the phone company Only the MFC rings and no other phones on the same line will ring with the special pseudo double ring However you can still ans
42. press Menu Set The next screen shows the caller s telephone number and the date and time of the call 4 Press Stop Exit to exit Printing Caller ID List Press Menu Set 2 0 4 Press a or wto select Print Report Press Menu Set Press Start I GN A 5 APPENDIXA Telephone Service for New Zealand FaxAbility FaxAbility is a service offered by Telecom that allows you to have an additional number on one phone line with its own distinctive ring pattern This way when you get an incoming call you can identify the number being called by its ring How Will the Fax Machine Treat All Other Numbers FaxAbility mode ensures that the machine will answer calls to the FaxAbility secondary number When a call comes in to your main number all the phones will ring You can set an external answering device TAD to answer calls on the other number s See the chart in the following page What is the Advantage of Using the FaxAbility Function Using FaxAbility is the most efficient way to receive both fax and telephone calls on the same line It is much easier for your callers who dial manually The fax machine will answer with receiving tones so they will not have to press an activation code And the people who call to talk on your main number will not have to talk to your fax machine Basically it gives you two independent numbers without the higher cost of a second line APPENDIX A A 6 How Does FaxAbility Work Your telep
43. return to Fax mode Sets the type of paper in the paper tray Sets the size of the paper in the paper tray Sets the size of paper in Tray 1 Sets the size of paper in Tray 2 Adjusts the ring volume Adjusts the volume level of the beeper Adjusts the speaker volume Menu Descriptions Page Selections 1 6 1 General Setup Continued 5 P Save Setting 7 Tray Use Copy MFC 5840CN only 8 Tray Use Fax MFC 5840CN only 1 Setup Receive In Fax mode only Fax Receive On Fax Receive Off Tray l Only Tray 2 Only Auto Select Tray l Only Tray 2 Only Auto Select 02 10 02 Example for Australia 30 Sec 20 Sec Example for Australia 51 51 91 91 for New Zealand Customizes the Power Save key not to receive fax in power save condition 6 LCD Light Adjust the contrast of 2 8 Contrast Dark the LCD Select the tray that will be used for Copy mode Select the tray that will be used for Fax mode Sets the number of rings before the MFC answers in Fax Only or Fax Tel mode Sets the pseudo double ring time in Fax Tel mode key You can answer all calls at an extension or external phone and use codes to turn the MFC on or off You can personalize these codes 5 Auto Reduces the size of Reduction incoming faxes 6 Memory Automatically stores Receive any incoming faxes in its memory if it runs out of paper 7 Polling RX St
44. setup See Basic receiving operations on page 4 1 If you frequently encounter interference on the phone line try changing the menu setting of Compatibility to Basic or Normal See Compatibility on page 11 14 If you connect your MFC to PBX PABX or ADSL set the menu setting of Phone Line Type to your phone type See Setting the Phone Line Type on page 2 3 Sending Faxes Cannot send a fax Make sure that the Fax key is illuminated See How to enter Fax mode on page 3 1 Ask the other party to check that receiving machine has paper Print the Transmission Verification Report and check for an error See Printing reports on page 7 3 Transmission Verification There is probably temporary noise or static on the line Try sending the Report says Result NG or fax again If you send a PC FAX message and get Result NG on the ResulttERROR Transmission Verification Report your MFC may be out of memory To gain extra memory you can turn off Fax Storage see Setting Fax Storage on page 6 2 print fax messages in memory see Printing a fax from the memory on page 4 5 or cancel a Delayed Fax or Polling Job see Cancelling a scheduled job on page 3 10 If the problem continues ask the telephone company to check your phone line If you frequently get transmission error with possible interference on the phone line try to change the menu setting of Compatibility to Basic or Normal See Compatibility on page 11 14
45. the Caller ID you want to view and press Menu Set The next screen shows the caller s telephone number and the date and time of the call 4 Press Stop Exit Printing Caller ID List 1 Press Menu Set 2 0 4 2 Press A Or v to select Print Report 3 Press Menu Set 4 Press Start e If you use the Caller ID for Dial back m Please be sure that you use appropriate dialling procedures for local and national call m Please be sure that you make sure of the details of the exact number to be called back and the need to insert prefix es for manual dialling B Please understand that your MFC may not display precisely the digits to be called APPENDIX A A 10 Telephone Service for Some Countries Distinctive Ringing For Singapore and Hong Kong This MFC feature lets you use the Distinctive Ringing subscriber service offered by some telephone companies which allows you to have several telephone numbers on one phone line Each phone number has its own Distinctive Ringing pattern so you will know which phone number is ringing This is one way you can have a separate phone number for your MFC Your MFC has a Distinctive Ringing function allowing you to dedicate one phone number just for receiving faxes You will need to set Distinctive Ringing to On e You can switch it off temporarily then turn it back on When you get a new fax number make sure you reset this function B The MFC will answer only calls to the Distinctiv
46. total ampere ratings on the products plugged into the extension cord do not exceed the extension cord ampere rating 12 Do not place anything in front of the machine that will block received faxes Do not place nything in the path of received faxes 13 Do not touch a document during printing 14 Never push objects of any kind into this product through cabinet slots since they may touch dangerous voltage points or short out parts resulting in the risk of fire or electric shock Never spill liquid of any kind on the product 15 Do not attempt to service this product yourself as opening or removing covers may expose you to dangerous voltage points and or other risks and may void your warranty Please refer all servicing to our Authorized Service Personnel A list of Authorized Service Centres has been included for your convenience or you may contact the Brother Dealer for Service 16 Unplug this product from the wall outlet and refer servicing to Authorized Service Personnel under the following conditions If the power cord is damaged or frayed If the product has been spilled by liquid If the product has been exposed to rain or water If the product does not operate normally when the operating instructions are followed Adjust only those controls that are covered by the operating instructions Improper adjustment of other controls may result in damage and will often require extensive work by a qualified technician to restore the pr
47. 23 Manual dialling 3 1 GCBIVO ooo e ie EE 4 1 transmission 3 5 Memory Security 3 15 3 18 Memory Storage B 1 Menu Selection Table B 1 Mode Timer 2 4 Mode entering CODY RUN 8 1 P CONNU 3 1 Cells a Riesa T 1 3 Multi line connections PBX me EE A 20 l 3 INDEX Paper S 1 10 S 3 SIZG cum eiui Cet 2 5 jo 2 4 Phone line connections A 19 difficulties 11 11 multi line PBX A 20 ccc 2 3 PhotoCapture Center Borderless 9 12 Colour Enhancement 9 10 CompactFlash 9 1 CIODDIDO isset itus 9 12 Default Settings 9 9 DPOF printing 9 8 Memory Stick 9 1 Printing images 9 6 Printing Index 9 5 SecureDigital 9 1 SmartMedia 9 1 specifications S 5 xD Picture Card 9 1 Power failure B 1 Print Bed xdtkenesteissdsnisita pida si 1 14 difficulties 11 9 11 10 GNIV GUS sacana S 8 fax from memory 4 5 improving quality 11 15 paper jams 11 6 ROD OM PR 7 3 resolution S 8 specifications S 8 Programming your MFC EP EE B 1 B 2
48. 3 Print Document 6 Remaining Jobs 0 Miscellaneous 1 TX Lock 1 Key Lock 2 Compatibility HP Off Off Image Every 7 Days Every 2 Days Every 24 Hours TA L very 12 Hours Every 6 Hours Every 50 Faxes Off Off Fax Forward Fax Storage PC Fax Receive High Normal Basic e The factory settings are shown in Bold Initial setup for Transmission Verification Report and Journal Report Sets the MFC to forward fax messages to store incoming faxes in the memory so you can retrieve them while you are away from your MFC or to send faxes to your PC You must set your own code for Remote Retrieval Prints incoming faxes stored in the memory Checks which jobs are in the memory and lets you cancel selected jobs Prohibits most functions except receiving faxes Adjusts the Equalization for transmission problems APPENDIXB B 6 Menu Descriptions Page Selections 3 Copy 1 Quality Selects the Copy resolution for your type of document 2 Brightness Adjusts the brightness 3 Contrast Adjusts the contrast for copies 4 Color 1 Red R Adjusts the amount Adjust R of Red in copies R R R 2 Green G Adjusts the amount G of Green in copies G G G 3 Blue B Adjusts the amount of Blue in copies A The fact
49. 9 2 Mac OS 10 2 4 or greater Mac OS 8 6 9 2 Quick Draw over TCP IP Mac OS X 10 2 4 or greater mDNS Network Scanning and Remote Setup are available for Mac OS 10 2 4 or greater Media drive is not available for Mac OS 8 6 Included Utilities BRAdmin Professional Windows e BRAdmin Professional is not supported in Mac OS S 11 SPECIFICATIONS Optional External Wireless Print Scan Server NC 2200w NC 2200w External Connecting the optional External Wireless Wireless Print Scan Print Scan Server NC 2200w to your MFC will Server Optional allow you to print and scan over a wireless network Network types IEEE 802 11b wireless LAN Support for Windows 98 98SE Me 2000 XP Mac OS X 10 2 4 or greater Protocols TCP IP ARP RARP BOOTP DHCP APIPA Auto IP WINS NetBIOS DNS LPR LPD Port9100 SMB Print IPP RawPort mDNS TELNET SNMP HTTP e You can assign the scan key to one networked computer only SPECIFICATIONS S 12 Index Access codes storing and dialling 5 5 ADF automatic document feeder 1 7 9 3 Answering machine Ap D Roo A 17 connecting A 19 Automatic fax receive 4 1 Fax Detect 4 4 fax redial 3 2 transmission 3 5 Broadcasting 3 11 setting up Groups for
50. ADF The ADF can hold up to 35 pages and feeds each sheet individually Use standard 80 gsm paper and always fan the pages before putting them in the ADF Recommended environment Temperature 20 C 30 C Humidity 50 70 Paper 80 gsm A4 S DO NOT use paper that is curled wrinkled folded ripped stapled paper clipped pasted or taped DO NOT use cardboard newspaper or fabric To fax copy or scan this kind of document see Using the scanner glass on page 1 9 E Make sure documents written with ink are completely dry B Documents to be faxed must be from 14 8 to 21 6 cm wide and 14 8 to 35 6 cm long INTRODUCTION 1 7 Unfold the ADF Document Support Fan the pages well and stagger them at an angle Make sure you put the documents face up top edge first in the ADF until you feel them touch the feed roller Adjust the paper guides to fit the width of your documents Unfold the ADF Document Output Support Flap ADF Document i Output Support Flap DO NOT pull on the document while it is feeding To use the ADF the scanner glass must be empty 1 8 INTRODUCTION Using the scanner glass You can use the scanner glass to fax pages of a book or one page at a time Documents can be up to A4 size 21 6 to 29 7 cm el To use the scanner glass the ADF must be empty 1 Lift the document cover Place documents face down on the scanner glass 2 Using the d
51. At your side orother USER S GUIDE MFC 5440CN MFC 5840CN At your side d Gy Version C If you need to call Customer Service Please complete the following information for future reference Model Number MFC 5440CN and MFC 5840CN Circle your model number Serial Number Date of Purchase Place of Purchase The serial number is on the back of the unit Retain this User s Guide with your sales receipt as a permanent record of your purchase in the event of theft fire or warranty service Register your product on line at http www brother com registration By registering your product with Brother you will be recorded as the original owner of the product 1996 2004 Brother Industries Ltd THIS EQUIPMENT IS DESIGNED TO WORK WITH A TWO WIRE ANALOGUE PSTN LINE FITTED WITH THE APPROPRIATE CONNECTOR APPROVAL INFORMATION Brother advises that this product may not function correctly in a country other than where it was originally purchased and does not offer any warranty in the event that this product is used on public telecommunication lines in another country Compilation and Publication Notice Under the supervision of Brother Industries Ltd this manual has been compiled and published covering the latest product descriptions and specifications The contents of this manual and the specifications of this product are subject to change without notice Brother reserves the right to make chang
52. C5 Monarch JE4 Photo card Index card and Post card For more details see Paper weight thickness and capacity on page 1 13 E Maximum paper tray capacity Approx 100 sheets of 80 gsm plain paper Paper Tray 2 MFC 5840CN only B Paper type Plain paper mM Paper size Letter Legal Executive A4 JIS_B5 E Maximum paper tray capacity Approx 250 sheets of 80 gsm plain paper Up to 50 sheets of A4 plain paper Face up print delivery to the output paper tray Use only transparencies recommended for inkjet printing For glossy paper or transparencies we recommend removing printed pages from the output paper tray immediately after they exit the machine to avoid smudging 3 Legal paper cannot be stacked on the output paper tray Copy Colour Black Document Size Copy Speed Multiple Copies Enlarge Reduce Resolution Colour Black ADF Width 148 mm to 216 mm ADF Height 148 mm to 356 mm Scanner Glass Width Max 216 mm Scanner Glass Height Max 297 mm Black Up to 17 pages minute A4 paper Colour Up to 11 pages minute A4 paper Does not include the time it takes to feed the paper Based on Brother standard pattern Fast Mode Stack Copy Copy speeds vary with the complexity of the document Stacks Sorts up to 99 pages 25 to 400 in increments of 1 Up to 600 x 1200 dpi copy resolution for plain 1200 x 1200 dpi for inkjet glossy paper and OHP transparency SPECIFICATIONS S 4 P
53. CE 11 6 Paper is jammed inside the MFC 7 Lift the scanner cover from the right hand side of the MFC until it locks securely into the open position 2 Remove the jammed paper Scanner Cover ON D e If the paper is jammed underneath the print head disconnect the MFC from the power source so you can move the print head and take out the paper 11 7 TROUBLESHOOTING AND ROUTINE MAINTENANCE 3 if you can not pull out the jammed paper remove the Jam Clear Cover Pull the jammed paper out of the MFC For MFC 5440CN For MFC 5840CN 4 Re insert the Jam Clear Cover 5 Liftthe scanner cover to release the lock Gently push the scanner cover support down and close the scanner cover TROUBLESHOOTING AND ROUTINE MAINTENANCE 11 8 If you are having difficulty with your MFC If you think there is a problem with your MFC check the chart below and follow the troubleshooting tips The Brother Solutions Center offers the latest FAQs and troubleshooting tips Visit us at http solutions brother com DIFFICULTY SUGGESTIONS No printout Check the interface cable connection on both the MFC and your computer Check that the MFC is plugged in and not in the Power Save condition One or more ink cartridges are empty See Replacing the ink cartridges on page 11 25 Check to see if the LCD is showing an error message See Error messages on page 1 1 1 Poor quality print Check the print quality See Checking th
54. List Prints the Help List so you can see at a glance how to quickly program your MFC 2 Quick Dial Lists names and numbers stored in the Speed Dial memory in numerical order 3 Fax Journal Lists information about the last incoming and outgoing faxes TX means Transmit RX means Receive 4 XMIT Verify Prints a Transmission Verification Report for your last transmission 5 User Settings Lists your settings 6 Network Config Lists your Network settings How to print a report For MFC 5440CN press Reports For MFC 5840CN press Menu Set 6 2 Press A or v to select the report you want Press Menu Set OR Enter the number of the report you want to print For example press 1 to print the Help List 3 Press Mono Start PRINTING REPORTS 7 3 i Making copies Using the MFC as a copier You can use your MFC as a copier making up to 99 copies at a time Enter Copy mode Before making copies make sure that Copy is illuminated in green If it is not press Copy to enter Copy mode The default setting is Fax You can change the number of seconds or minutes that the MFC stays in Copy mode See Setting the Mode Timer on page 2 4 The LCD shows the default copy setting Copy Ratio Quality No of Copies 9 e 6 9 09 6 e 6 6 e 9 6 e 9 9 e 9 9 ooo oo oo e 96 e e 9 6 e 9 9 e o o o o o o o o o ooo 6 e 9 6 e 9 ooo o o o o o 9 oo ooo e 9 8 1
55. N Fax Lets you access Fax mode Scan Lets you access Scan mode Copy Lets you access Copy mode Stop Exit e Stop Exit Stops an operation or exits from the menu Colour Start Po Colour Start Lets you start sending faxes or make copies in full colour Also lets you start a scanning operation in colour or black depending on the scanning setting on your PC Mono Start E Mono Start Lets you start sending faxes or make copies in black and white Also lets you start a scanning operation in colour or black depending on the scanning setting on your PC INTRODUCTION 1 3 Power Save You can turn the MFC to power save condition Navigation keys Menu Set The same key is used for Menu and Set operations Lets you access the Menu to program and store your settings in the MFC x lt When using the one way speaker or during ringing in fax mode you can press these keys to adjust the volume A Search Speed Dial Lets you look up numbers that are stored in the dialling memory It also lets you dial stored numbers by pressing and a two digit number lt Press to scroll backward to a menu selection Aorv Press to scroll through the menus and options 1 4 INTRODUCTION Liquid Crystal Display LCD Displays messages on the screen to help you set up and use your MFC Print keys Job Cancel MFC 5440CN only Cancels the current print job and clear data from the
56. N only eese 1 17 To load envelopes seeeseeesss 1 20 TO load DOSE CANS uisucpeaapxuvmidedtetuDU dva cx rcu E cc 1 21 About fax machines cccececeseeceeeeeeeeeceaeeeeeeeesseeesaaees 1 22 Fax tones and handshake ssssse 1 22 ECM Error Correction Mode 1 23 Getting started eeeeeeeeee ecce ireeeeeee nennen nnne 2 1 Jai ey 0 o T Pn 2 1 Setting the Date and Time eeeeessesse 2 1 Setting Tone or Pulse dialling mode Not available in New Zealand 2 1 Setting the Station ID senaia 2 2 Setting the Phone Line Type 2 3 PABX and TRANSFER ette sesto a semev duse samd ds 2 3 General Setup eeessssseseseeeeeeeenn nennen nnns 2 4 Setting the Mode Timer cccccceseseeeeeeeseeeseeeeeeeaes 2 4 Setting the Paper Type seeeeeeeeeeeene 2 4 Setting the Paper Size sese 2 5 Setting the Ring Volume eeeeeee eee 2 6 Setting the Beeper Volume esses 2 6 Setting the Speaker Volume 2 7 Setting the LCD Contrast eseseeeeeuesse 2 8 Setting the Tray Use for Copy mode MFC 58400CN only cccccceseeeeessese
57. NCE Packing and shipping the MFC Whenever you transport the MFC use the packing materials that came with your MFC If you do not pack the MFC properly you could void your warranty Caution It is important to allow the MFC to park the print head after a print job Listen carefully to the MFC before disconnecting it from the power source to ensure that all mechanical noise has stopped Not allowing the MFC to complete this parking process may lead to print problems and possible damage to the print head 7 Lift the scanner cover from the right hand side of the MFC until it locks securely into the open position 2 Remove all the ink cartridges and attach the protective parts See Replacing the ink cartridges on page 11 25 When attaching the protective parts make sure it clips into place as shown in the diagram Caution If you are not able to find the protective parts do NOT remove the ink cartridges before shipping It is essential that the MFC be shipped with either the protective parts or the ink cartridges in position Shipping without them will cause damage to your MFC and may void your warranty TROUBLESHOOTING AND ROUTINE MAINTENANCE 11 20 J Lift the scanner cover to release the lock Gently push the scanner cover support down and close the scanner cover Unplug the MFC from the telephone wall socket and remove the telephone line cord from MFC Unplug the MFC from the electrical socket Unplug the
58. Quality key copying 8 3 Quick Dial Access codes and credit card numbers setting up 5 5 Broadcasting 3 11 using Groups 3 11 Group dial changing 5 2 setting up Groups for Broadcasting 5 3 Sed a E 3 2 Speed Dial changing 5 2 setting UD sciciibancgooniatendass 5 1 Epor 3 2 Receive Mode 4 2 External TAD 4 1 Fax Only 4 1 AX Cle aotcicm a Mid 4 1 Manual 4 1 Redial PauSe 3 2 Reducing CODIGOS xxn eunt 8 5 8 8 incoming faxes 4 5 Remote Retrieval 6 5 access code 6 4 6 5 commands 6 6 getting your faxes 6 7 REPONS oerein 7 1 Fax Journal 7 3 Journal Period 7 2 ICID LIS odo tu dentes e 7 3 how to print 7 3 Network Configuration 7 3 Quick Dial List 7 3 Transmission Verification 7 1 User Settings 7 3 Resolution CODY MON E S 4 fax Standard Fine SuperFine Photo S 6 eiai Geer seer ee rte sete ten eee E S 8 SCAN p S 7 setting for next fax 3 7 Ring Delay setting 4 2 Safety Instructions ii 10 2 Setting tray use
59. Start or Colour Start on the MFC OR by pressing 51 X 91 for New Zealand if you are not at your MFC See Operation from extension telephones on page A 14 If it is not illuminated in green press Fax Press Menu Set 2 1 3 Use A or v to select On or Of f Press Menu Set Press Stop Exit 4 4 SETUP RECEIVE Printing a reduced incoming fax Auto Reduction If you choose On the MFC automatically reduces an incoming fax to fit on one page of A4 letter or legal size paper The MFC calculates the reduction ratio by using the page size of the document and your Paper Size setting Menu Set 1 3 If it is not illuminated in green press Fax 2 Press Menu Set 2 1 5 3 Use Aor v to select On or of f oe ee ee Press Menu Set 4 Press Stop Exit e B Turnonthis setting if you receive faxes that are split onto two pages However if the document is too long the MFC may still print it on two pages E lf left and right margins are cut off turn on this setting Printing a fax from the memory If you have selected Fax Forwarding or Fax Storage Menu Set 2 5 1 you can still print a fax from the memory when you are at your MFC See Setting Fax Storage on page 6 2 1 Press Menu Set 2 5 3 2 Press Mono Start SETUP RECEIVE 4 5 Reception into memory Not available for colour fax reception As soon as the paper tray becomes empty during fax reception the screen will display No Paper Fe
60. T cr ova debit esesdes 4 5 retrieving from a remote SII coxcanidteti desit Nene 6 7 Ring Delay setting 4 2 sending 3 ciere ie 3 1 automatic 3 5 Broadcasting 3 11 cancelling from MEMOTFY uses vec 3 10 colour fax 3 3 compatibility 11 14 COMMAS aii tad 3 6 enter Fax mode 3 1 from memory Dual Access 3 8 from scanner glass 3 4 manual 3 5 OVerseas es 3 12 Real Time Transmission 3 9 resolution 3 7 Fax Tel mode answering at extension DONG S x t petit A 14 double ringing voice calls 4 3 F T Ring Time 4 3 Fax Receive Code A 14 receiving faxes A 14 Ring Delay 4 2 Telephone Answer Qo A 14 Gray scale S 6 S 7 Groups for Broadcasting 5 3 INDEX 1 2 HELP ig 21 o Co EE eee cree mere 7 3 LCD messages B 1 using navigation keys B 2 Menu Table B 1 B 3 Ink cartridges checking ink volume 11 19 replacing 11 25 Ink Dot Counter 11 25 Jams document 11 5 DADC Luise cuea dius 11 5 Em B 1 B 2 contrast aineenaan 2 8 EIDES e OMNE UN ONT 7 3 Maintenance routine 11
61. TINE MAINTENANCE Compatibility If you are having difficulty sending or receiving a fax due to possible interference on the phone line we recommend that you adjust the Equalization for compatibility The MFC adjusts the modem speed for fax operations 1 Press Menu Set 2 0 2 MGE ISTIS 2 Press A or v to select Normal Basic or High Press Menu Set 3 Press Stop Exit e M Basic reduce the default modem speed to 9600 bps Unless interference is a recurring problem on your phone line you may prefer to use it only when needed B Normal sets the modem speed at 14400 bps B High sets the modem speed at 33600 bps Default TROUBLESHOOTING AND ROUTINE MAINTENANCE 11 14 How to improve print quality Cleaning the print head To ensure good print quality the MFC will regularly clean the print head You can start the cleaning process manually if needed Clean the print head and ink cartridges if you get a horizontal line in the text or graphics on your printed pages You can clean Black only or three colours at a time Cyan Yellow Magenta or all four colours at once Cleaning the print head consumes ink Cleaning too often uses ink unnecessarily Caution Do NOT touch the print head Touching the print head may cause permanent damage and may void the print head s warranty 1 Press Ink Management 2 Press A Or v to select Cleaning Press Menu Set 3 Press A or v to select Black Color orAll Press Menu Set The MFC will cle
62. TROUBLESHOOTING AND ROUTINE MAINTENANCE 11 2 ERROR MESSAGES ERROR CAUSE ACTION MESSAGE For MFC 5440CN The MFC is out of paper Add paper and then press Mono Start or No Paper Fed Colour Start For MFC 5840CN The paper is jammed in the MFC See Printer jam or paper jam on page 11 6 No Paper Fed 1 No Paper Fed 42 The paper loaded in Tray 2 is the Check the paper loaded in Tray 2 You can wrong size or type only use plain paper sizes Letter Legal A4 For MFC 5840CN only Executive or B5 in this way NO The number you dialled does not Verify the number and try again Response Busy answer or is busy Not You tried to access a Speed Dial Set up the Speed Dial number Registered number that is not programmed See Storing Speed Dial numbers on page 5 1 Out of Memory The MFC s memory is full Fax sending or copy operation in process Press Stop Exit and wait until the other operations in progress finish and then try again OR Clear the data in the memory To gain extra memory you can turn off Fax Storage See Setting Fax Storage on page 6 2 OR Print the faxes that are in the memory See Printing a fax from the memory on page 4 5 Printing operation in process Reduce print resolution Paper is jammed in the MFC See Printer jam or paper jam on page 11 6 Paper Paper is not the correct size Reload the correct size of paper Letter Legal or A4 an
63. USB cable or LAN cable from the MFC if it is connected Wrap the MFC in the bag and place it in the original carton with the original packing material N OG A 11 21 TROUBLESHOOTING AND ROUTINE MAINTENANCE 8 Packthe printed materials in the original carton as shown below Do not pack the used ink cartridges in the carton LEP 6 LP GH LEL lt Du For MFC 5440CN For MFC 5840CN Close the carton TROUBLESHOOTING AND ROUTINE MAINTENANCE 11 22 Routine maintenance Cleaning the scanner Lift the document cover Clean the scanner glass with isopropyl alcohol on a soft lint free cloth Document Cover Clean the white bar and the glass strip under the film with isopropyl alcohol on a lint free cloth White Bar Glass Strip 11 23 TROUBLESHOOTING AND ROUTINE MAINTENANCE Cleaning the MFC printer platen B Be careful not to touch the paper feed star wheels or encoder film B Be sure to unplug the MFC from the electrical socket before cleaning the printer platen B If ink is scattered on or around the printer platen be sure to wipe it off with a soft dry lint free cloth Encoder Film Do NOT Touch fe r3 ct _ _ A 3 MEME CEP NN Printer Platen Clean Here Paper Feed Star Wheel Do NOT Touch TROUBLESHOOTING AND ROUTINE MAINTENANCE 11 24 Replacing the ink cartridges Your MFC is equipped with an ink dot counter The ink dot c
64. Y 9 1 PhotoCapture Center requirements To avoid error conditions please remember E The DPOF file on the media card must be in a valid format See DPOF printing on page 9 8 B The image file extension must be JPG Other image file extensions JPEG TIF GIF and so on will not be recognized B Walk up PhotoCapture Center printing must be performed separately from PhotoCapture Center operations using the PC Simultaneous operation is not available IBM Microdrive is not compatible with the MFC The MFC can read up to 999 files in a media card Use only Smart media cards with a 3 3v voltage rating CompactFlash Type II is not supported A When printing the INDEX or IMAGE the PhotoCapture Center will print all the valid images even if one or more images have been corrupted A portion of the corrupted image may be printed A Your MFC is designed to read media cards that have been formatted by a digital camera When a digital camera formats a media card it creates a special folder into which it copies image data If you need to modify the image data stored on a media card with your PC we recommend that you do not modify the folder structure created by the digital camera When saving new or modified image files to the media card we also recommend you use the same folder your digital camera uses If the data is not saved to the same folder the MFC may not be able to read the file or print the image 9 2 WALK UP
65. age OCR are registered trademarks of ScanSoft Inc Presto PageManager is a registered trademark of NewSoft Technology Corporation Microdrive is a trademark of International Business Machine Corporation SmartMedia is a registered trademark of Toshiba Corporation CompactFlash is a registered trademark of SanDisk Corporation Memory Stick is a registered trademark of Sony Corporation SecureDigital is a trademark of Matsushita Electric Industrial Co Ltd SanDisk Corporation and Toshiba Corporation SanDisk is a licensee of the SD and miniSD trademarks xD Picture Card is a trademark of Fujifilm Co Ltd Toshiba Corporation and Olympus Optical Co Ltd Memory Stick Duo and MagicGate are trademarks of Sony Corporation Each company whose software title is mentioned in this manual has a Software License Agreement specific to its proprietary programs All other brand and product names mentioned in this User s Guide the Software User s Guide and the Network User s Guide are registered trademarks of their respective companies IMPORTANT INFORMATION 10 11 Troubleshooting and routine maintenance Troubleshooting Error messages As with any sophisticated office product errors may occur If this happens your MFC identifies the problem and displays an error message The most common error messages are shown below You can correct most problems by yourself If you need additional help the Brother Solutions Center offe
66. all your local phone company to determine the kind of service available in your area APPENDIX A A 12 Viewing Caller ID List Caller ID memory stores information for up to thirty calls when the thirty first call comes in information about the first call is erased You can scroll through Caller ID information to review those calls made to your MFC Press Menu Set 2 0 4 2 Press A Or v to select Display en Camber 12 and press Menu Set If the name was not received it will not be displayed 3 Press a or v to scroll through the Caller ID memory to select the Caller ID you want to view and press Menu Set The next screen shows the caller s telephone number and the date and time of the call 4 Press Stop Exit Printing Caller ID List 1 Press Menu Set 2 0 4 2 Press A or v to select Print Report and press Menu Set J Press Start A 13 APPENDIX A Advanced receiving operations Operation from extension telephones If you answer a fax call on an extension telephone or an external telephone into the correct socket on the MFC you can make your MFC take the call by using the Fax Receive Code When you press the Fax Receive Code 51 91 for New Zealand the MFC starts to receive a fax See Fax Detect on page 4 4 If the MFC answers a voice call and pseudo double rings for you to take over use the Telephone Answer Code 51 91 for New Zealand to take the call at an extension phone See Setting the F T
67. allows you to have an additional number on one phone line with its own distinctive ring pattern Telstra FaxStream Duet is a call handling feature that helps users distinguish voice and facsimile calls With FaxStream Duet incoming calls to a fax number are announced by a different distinctive ring signal Only one call can be answered or made at any one time and while this call is in progress incoming calls to either number will be presented with a busy tone Your MFC has a Distinctive Ringing function allowing you to dedicate one phone number just for receiving faxes e After you have set the Distinctive Ring feature to On the receive mode is set to Manual automatically Unless you have a TAD or Voice Mail set up on the Distinctive Ring number Manual mode means you must answer all the calls yourself You can not change the receive mode to the other mode while the Distinctive Ring is set to on What is the Advantage of using Telstra FaxStream Duet Function Using Telstra FaxStream Duet is the most efficient way to receive both fax and telephone calls on the same line When the voice call comes in all phones extension and external and the fax machine will ring to alert you to pick it up On the other hand if a fax call comes in the fax machine will answer automatically without ringing whereas the extension and external phones will ring with a distinctive ring pattern It is also a more efficient way of operating a Fax
68. also have to reset the date and time B 1 APPENDIX B Navigation keys Access the menu Go to the next menu level c gt Accept an option cz Scroll through the current lt gt menu level Go back to the previous QE menu level Exit the menu You can access the menu mode by pressing Menu Set When you enter the menu the LCD scrolls Press 1 for General Setup menu OR 1 General Setup _ Press 3 for Copy menu Select AW amp Set 3s CODY Press O for Initial Setup Select AV amp Set O Initial Setup You can scroll more quickly through each menu level by pressing the arrow for the direction you want A or v Select an option by pressing Menu Set when that option appears on the LCD The LCD will then show the next menu level Press A or v to scroll to your next menu selection Press Menu Set When you finish setting an option the LCD shows Accepted APPENDIX B B 2 CCS C PRD Select amp Set T M a PRY Select amp Set D RA Stop Exit Menu to to accept exit Menu Descriptions Page Selections 1 General Setup 2 Paper Type 3 Paper Size MFC 5440CN only 3 Paper Size MFC 5840CN only 4 Volume i 1 Tray 1 I 2 Tray 2 3 Speaker Hi Plain Inkjet Glossy Transparency Letter Legal A4 Ab 10x15cm Letter Legal AA e The factory settings are shown in Bold B 3 APPENDIX B Sets the time to
69. ample enter 21 45 for 9 45 PM Press Menu Set Enter the fax number you are polling Press Mono Start or Colour Start The MFC makes the polling call at the time you entered e You can set up only one Delayed Polling 4 8 SETUP RECEIVE Sequential Polling The MFC can request documents from several fax units in a single operation You just specify several destinations in Step 5 Afterwards a Sequential Polling Report will be printed 1 2 3 6 If it is not illuminated in green press Fax Press Menu Set 2 1 7 Press A or v to choose Standard Secure Or Timer Press Menu Set when the screen displays the setting you want If you selected Standard go to Step 5 B Ifyou selected Secure enter a four digit number and press Menu Set and then go to Step 5 B If you selected Timer enter the time in 24 hour format you want to begin polling and press Menu Set and then go to Step 5 Specify the destination fax machines which you wish to poll by using Speed Dial Search a Group see Setting up Groups for Broadcasting on page 5 3 or the dial pad You must press Menu Set between each location Press Mono Start or Colour Start The MFC polls each number or group in turn for a document e Press Stop Exit while the MFC is dialling to cancel the polling process To cancel all sequential polling receive jobs press Menu Set 2 6 See Cancelling a scheduled job on page 3 10 SETUP RECEIVE 4 9 Quick Dia
70. an the print head When cleaning is finished the MFC will go back to standby mode automatically e If you clean the print head at least five times and the print has not improved call your Brother dealer for service 11 15 TROUBLESHOOTING AND ROUTINE MAINTENANCE Checking the print quality If faded or streaked colours and text appear on your output some of the nozzles may be clogged You can check this by printing the Print Quality Check Sheet and looking at the nozzle check pattern 1 Press Ink Management 2 Pressa Or v to select Test Print Press Menu Set 3 Press A or v to select Print Quality Press Menu Set 4 Press Colour Start The MFC begins printing the Print Quality Check Sheet 5 Follow the instructions given on the sheet to see if the quality is OK Colour block quality check The LCD shows Is Quality OK 1 Yes 2 No 6 Check the quality of the four colour blocks on the sheet ifall lines are clear and visible press 1 ves and go to Step 10 OR If you can see missing short lines as shown below press 2 No OK Poor The LCD will ask you if the print Black One quality is OK for black and three colours TROUBLESHOOTING AND ROUTINE MAINTENANCE 11 16 8 Press 2 No for Black or three colours with a problem Pile Press 1 ves ACE ANO The MFC will start cleaning the print head 9 After cleaning is finished press Colour Start The MFC will start printing the Print Quality Check Sheet again
71. andard Sets up your MFC to Secure poll another fax E PERS machine Receives fax 4 4 messages without pressing the Mono Start or Colour Start e The factory settings are shown in Bold APPENDIX B B 4 Menu Descriptions Page Selections 2 Fax 2 Setup Send 1 Contrast Changes the Continued In Fax mode lightness or darkness only i of faxes you send 2 Fax Standard Sets the default Resolution Fine resolution for S Fine outgoing faxes Photo 3 Delayed Set the time of day in Fax 24 hour format that the delayed faxes will be sent 4 Batch TX Combines delayed faxes to the same fax number at the same time of day into one transmission 5 Real Time Off You can send a fax TX On without using the Next Fax Only memory 7 0verseas If you are having Mode difficulty sending faxes overseas set this to On 0 Scan Size Letter Adjust the scan area of the scanner glass to the size of the document 3 Set 1 Speed Dial Stores Speed Dial Quick Dial numbers so you can dial by pressing only a few keys and Start Sets up a Group number for Broadcasting 6 Polled TX Standard Sets up the Secure document on your MFC to be retrieved by another fax machine 2 Setup Groups e The factory settings are shown in Bold B 5 APPENDIX B Menu Descriptions Page Selections 2 Fax 4 Report 1 Tramission Continued Setting 2 Journal Period 5 Remote Fax 1 Forward Opt Store 2 Remote Access
72. aning Do not use this product near water Do not place this product on an unstable cart stand or table The product may fall causing serious damage to the product Slots and openings in the cabinet and the back or bottom are provided for ventilation to ensure reliable operation of the product and to protect it from overheating these openings must not be blocked or covered The openings should never be blocked by placing the product on a bed sofa rug or other similar surface This product should never be placed near or over a radiator or heater This product should never be placed in a built in installation unless proper ventilation is provided This product should be operated from the type of power source indicated on the label If you are not sure of the type of power available call your dealer or local power company 10 2 IMPORTANT INFORMATION 9 This product is equipped with a 3 wire grounded plug a plug having a third grounded pin This plug will only fit into a grounded power outlet This is a safety feature If you are unable to insert the plug into the outlet call your electrician to replace your obsolete outlet Do not defeat the purpose of the grounded plug 10 Do not allow anything to rest on the power cord Do not place this product where people can walk on the cord 11 Do not place anything in front of the machine that will block received faxes Do not place anything in the path of received faxes 12 Do not
73. ay in the dialling sequence stored on Speed Dial numbers Press Redial Pause as many times as needed for longer pauses GLOSSARY G 3 PhotoCapture Center MFC 5840CN only Allows you to print digital photos from your digital camera at high resolution for photo quality printing Photo resolution A resolution setting that uses varying shades of gray for the best representation of photographs Polling The process of a fax machine calling another fax machine to retrieve waiting fax messages Pulse A form of rotary dialling on a telephone line Quick Dial List A listing of names and numbers stored in Speed Dial memory in numerical order Real Time Transmission When memory is full you can send faxes in real time Remaining jobs You can check which jobs are waiting in memory and cancel jobs individually Remote Access Code Your own four digit code X that allows you to call and access your MFC from a remote location Remote Retrieval Access The ability to access your MFC remotely from a touch tone phone Resolution The number of vertical and horizontal lines per inch See Standard Fine Super Fine and Photo Ring Delay The number of rings before the MFC answers in Fax Only and Fax Tel mode Ring Volume Volume setting for the MFC s ring Scanning The process of sending an electronic image of a paper document into your computer Scan to Card MFC 5840CN only You can scan a black and white or colour document into a
74. beginning of your message This allows your MFC time to listen for the fax CNG tones of automatic transmissions before they stop 2 Limit your speaking to 20 seconds e We recommend beginning your OGM with an initial 5 second silence because the MFC cannot hear fax tones over a resonant or loud voice You may try omitting this pause but if your MFC has trouble receiving then you must re record the OGM to include it A 19 APPENDIX A Multi line connections PBX For Australia and New Zealand only Most offices use a central telephone system While it is often relatively simple to connect the MFC to a key system or a PBX Private Branch Exchange we suggest that you contact the company that installed your telephone system and ask them to connect the MFC for you It is advisable to have a separate line for the MFC If the MFC is to be connected to a multi line system ask your installer to connect the unit to the last line on the system This prevents the unit from being activated each time a telephone call is received If you are installing the MFC to work with a PBX itis not guaranteed that the unit will operate properly under all circumstances with a PBX Any cases of difficulty should be reported first to the company that handles your PBX 2 Ifall incoming calls will be answered by a switchboard operator itis recommended that the Receive Mode be set to Manual All incoming calls should initially be regarded as telephone ca
75. d please put some paper in the paper tray See How to load paper envelopes and post cards on page 1 15 If the Memory Receive is On at this time The current fax reception will continue with the remaining page s being stored in memory subject to available memory Subsequent incoming faxes will also be stored into memory until the memory is full following this no further incoming fax calls will be automatically answered To print all data put fresh paper in the paper tray and press Mono Start or Colour Start If the Memory Receive is off at this time The current fax reception will continue with the remaining page s being stored in memory subject to available memory Subsequent incoming fax calls will not be automatically answered until fresh paper is put in the paper tray To print the last fax received put paper in the paper tray and press Mono Start or Colour Start if it is not illuminated in green press Fax 2 Press Menu Set 2 1 6 3 Use A or v to select on or off Press Menu Set 4 Press Stop Exit 4 6 SETUP RECEIVE Polling Polling is the process of retrieving faxes from another fax machine You can use your MFC to poll other machines or you can have someone poll your MFC Everyone who is involved in Polling needs to set up their fax machines for Polling When someone polls your MFC to receive a fax they pay for the call If you poll someone s fax machine to receive a fax you pay for the call
76. d at the MFC W f Fax Storage is turned on your machine cannot receive a colour fax unless the sending machine converts it to monochrome Setting PC Fax Receive If you select PC Fax Receive your MFC will temporarily store your received fax messages in its memory and then automatically send the faxes to the PC You can then use your PC to view and store these faxes Press Menu Set 2 5 1 2 Press Aor v to select PC Fax Receive Press Menu Set 3 Press a or vto select Backup Print On Or Backup Print On Backup Prine Orf Press Menu Set 4 Press Stop Exit REMOTE FAX OPTIONS 6 2 e B Before you can set up PC Fax Receive you must install the MFL Pro Suite software on your PC make sure your PC is connected and turned on For details see Using Brother PC FAX software on page 5 1 in Software User s Guide on the CD ROM B If youselect Backup Print On the MFC will also print the fax at your MFC so you will have a copy if there is a power failure before it is sent to the PC B f you get an error message and the MFC cannot print the faxes in memory you can use this setting to transfer your faxes to your PC For details see Error messages on page 11 1 E When PC Fax Receive is turned on your machine can only print the colour faxes it receives It cannot store them it memory Turning off Remote Fax Options If you set the Remote Fax Options to of f and there are faxes in your MFC s memory the LCD will give you t
77. d then press Mono Start or Colour Start 11 3 TROUBLESHOOTING AND ROUTINE MAINTENANCE ERROR MESSAGES ERROR CAUSE ACTION MESSAGE Unable to The MFC has a mechanical Open the scanner cover and remove any Change problem foreign obstacles from inside the MFC If the OR error message continues please follow the Unable A foreign obstacle such as a clip Steps below before disconnecting the MFC so Gean or ripped paper is in the MFC you will not lose any important messages Then disconnect the MFC from the power source for several minutes which will erase all faxes and then reconnect it Check whether the MFC has faxes in the memory 1 Press Menu Set 9 0 1 2 If the MFC has no faxes disconnect the MFC from the power source for several minutes and then reconnect it Unable TOt Unable Print Unable Scan OR If faxes are present you can transfer them to another fax machine Go to step 3 OR You can forward the faxes to your PC Please see Transfer faxes to your PC Transfer faxes to another fax machine If you have not set up your Station ID you cannot enter fax transfer mode 3 Enter the fax number to which faxes will be forwarded 4 Press Mono Start 5 After the faxes are transferred disconnect the MFC from the power source for several minutes and then reconnect it You can transfer the Fax Journal report to another fax machine by pressing Menu Set 9 0 2
78. dealer or local power company 16 This product is equipped with a 3 wire earthed plug This plug will fit into only an earthed socket This is a safety feature If you are unable to insert the plug into the outlet contact your electrician to replace your obsolete socket Do not defeat the purpose of an earthed plug 17 Do not allow anything to rest on the power cord Do not locate this product where people can walk on the cord 18 Do not place anything in front of the machine that will block received faxes Do not place anything in the path of received faxes 19 Do not touch a document during printing 20 Never push objects of any kind into this product through cabinet slots since they may touch dangerous voltage points or short out parts resulting in a risk of fire or electric shock Never spill liquid of any kind on the product IMPORTANT INFORMATION 10 5 21 Do not attempt to service this product yourself because opening or removing covers may expose you to dangerous voltage points and or other risks Refer all servicing to service personnel 22 Unplug this product from the mains power and telephone line sockets and refer servicing to qualified Service Personnel under the following conditions If the power cord is damaged or frayed If liquid has been spilled into the product If the product has been exposed to rain or water If the product does not operate normally when the operating instructions are followed Adjust only thos
79. duct near water Do not place this product on an unstable cart stand or table The product may drop causing serious damage to the product Slots and openings in the cabinet and the back or bottom are provided for ventilation to ensure reliable operation of the product and to protect it from overheating these openings must not be blocked or covered The openings should never be blocked by placing the product on a bed sofa rug or other similar surface This product should never be placed near or on a radiator or heater This product should never be placed ina built in installation unless proper ventilation is provided This product should be operated from the type of power source indicated on the label If you are not sure of the type of power available consult with your dealer or local power company This product is equipped with a 2 wire grounding type plug ora 3 wire grounding type plug Only for Singapore Malaysia Hong Kong and India a plug having two or three pins This plug will only fit into only a grounding type power outlet This is a safety feature If you are unable to insert the plug into the outlet contact your electrician to replace your obsolete outlet Do not defeat the purpose of the grounding type plug 10 Do not allow anything to rest on the power cord Do not place this product where people can walk on the cord 10 8 IMPORTANT INFORMATION 11 ifan extension cord is used with this product make sure that the
80. e but the quality is better To print an image see Printing images on page 9 6 WALK UP PHOTOCAPTURE CENTER MFC 5840CN ONLY 9 5 Printing images Before you can print an individual image you have to know the image number Print the Index first See Printing the Index Thumbnails on page 9 5 1 Make sure you have inserted the media card Press PhotoCapture See page 9 3 2 Press A Or v to choose Print Images Press Menu Set e If your media card contains valid DPOF information the LCD shows DPOF Print Yes please go to DPOF printing on page 9 8 J Use the dial pad to enter the image Enter amp Set Key number that you want to print from the Index page Thumbnails Press Menu Set Repeat this step until you have entered all the image numbers that you want to print e You can enter all the numbers at one time by using the key for a comma or the key for hyphen For example Enter 1 3 6 to print images No 1 No 3 and No 6 Enter 1 5 to print images No 1 to No 5 4 After you have selected all the image numbers press Menu Set again and go to Step 5 OR If you have finished choosing settings press Colour Start 9 6 WALK UP PHOTOCAPTURE CENTER MFC 5840CN ONLY Paper Type amp Paper Size D Press A or v to select the type of paper you are using Letter Glossy l0xl5om Glossy l3xl0om Glossy A4 Glossy Letter Plain A4 Plain Letter Inkjet A4 Inkjet or10x1l5cm Inkjet Press Menu Set If you s
81. e Ringing number e After you have set the Distinctive Ring feature to On the receive mode is set to Manual automatically Unless you have a TAD or Voice Mail set up on the Distinctive Ring number Manual mode means you must answer all the call yourself You can not change the receive mode to the other mode while the Distinctive Ring is set to on Setting the Distinctive Ringing Press Menu Set 2 0 3 E ENE Press A or v to select On or Of Press Menu Set Press Stop Exit I GN A 11 APPENDIXA Caller ID For Singapore and Hong Kong The Caller ID feature of this MFC lets you use the Caller ID subscriber service offered by many local phone companies This service provides you by means of the screen display the telephone number or name of your caller as the line rings See Printing Caller ID List on page A 13 After a few rings the screen displays the telephone number of your caller or name if available Once you pick up the handset the Caller ID information disappears from the screen but the call information remains stored in the Caller ID memory B You will see the first 16 characters of the number or name M Out of Area display means call originates outside your Caller ID service area E Private Call display means the caller has intentionally blocked transmission of information e You can print a list of Caller ID information received by your MFC Caller ID service varies with different carriers C
82. e controls that are covered by the operating instructions Improper adjustment of other controls may result in damage and will often require extensive work by a qualified technician to restore the product to normal operation If the product has been dropped or the cabinet has been damaged If the product exhibits a distinct change in performance indicating a need for service 23 This unit will only work in conjunction with a tone signalling DTMF telephone but some telephones are not compatible Since noise or speech from the telephone can upset dialling from this unit errors may result if the devices are used together in other than quiet conditions 24 Where it is necessary to dial prefix digits such as a Caller Display override code 0196 or 0197 this unit will have to be used in conjunction with an associated tone signalling DTMF telephone 25 Note that some telephones are not compatible with this unit and dialling errors may result if the two devices are used together in other than quiet conditions The Telecom Faults Service is not to be called should such problems arise In such cases it is recommended that the prefix and wanted number are dialled manually 26 This equipment may not provide for the effective hand over of a call to another device connected to the same line 10 6 IMPORTANT INFORMATION IMPORTANT For Your Safety To ensure safe operation the three pin plug supplied must be inserted only into a sta
83. e normal household wiring Extension cords used with the equipment must be three conductor and be correctly wired to provide connection to ground Incorrectly wired extension cords are a major cause of fatalities The fact that the equipment operates satisfactorily does not imply that the power is grounded and that the installation is completely safe For your safety if in any doubt about the effective grounding of the power consult a qualified electrician Disconnect device This machine must be installed near a power outlet which is easily accessible In case of emergencies you must disconnect the power cord from the power outlet in order to shut off power completely LAN connection Caution Do not connect this product to a LAN connection that is subject to over voltages IMPORTANT INFORMATION 10 1 International Enercy Star Compliance Statement The purpose of the International ENERay SrAR Program is to promote the development and popularization of energy efficient office equipment As an ENERGY Star Partner Brother Industries Ltd has determined that this product meets the ENERGY SrAR guidelines for energy efficiency rff Important safety instructions N OQ Ach Read all of these instructions Save them for later reference Follow all warnings and instructions marked on the product Unplug this product from the wall socket before cleaning Do not use liquid or aerosol cleaners Use a damp cloth for cle
84. e print quality on page 11 16 Make sure the Printer Driver or Paper Type setting in the menu matches the type of paper you are using See Media Type on page 1 8 in Software User s Guide on the CD ROM and Setting the Paper Type on page 2 4 Make sure your ink cartridges are fresh Cartridges remain fresh for up to two years if kept in their original packaging after that the ink may become clogged Cartridge expiration dates are printed on the package Try using the recommended types of paper See About paper on page 1 10 The recommended environment for your MFC is between 20 C to 33 C White horizontal lines appear Clean the print head See Cleaning the print head on page 11 15 in text or graphics Try using the recommended types of paper See About paper on page 1 10 If horizontal bands appear when using plain paper use the Enhanced Normal Printing mode to help avoid banding on some types of plain paper In the printer driver Basic tab click Settings and check Enhanced Normal Printing If you continue to have horizontal bands change the Media Type selection to Slow Drying Paper in the printer driver Basic tab to help enhance the print quality MFC prints blank pages Clean the print head See Cleaning the print head on page 11 15 Characters and lines are Check the printing alignment See Checking the printing alignment on stacked page 11 18 Printed text or images are Make sure the paper is
85. eas 11 1 Error messages eeeeeeeeeee eene 11 1 Document jams sees 11 5 Document is jammed in the top of the ADF unit 11 5 Document is jammed inside the ADF unit 11 5 Printer jam or paper Jam eee 11 6 Paper is jammed inside the paper tray 11 6 Paper is jammed inside the MFC 11 7 If you are having difficulty with your MFC 11 9 SOM Da OMY RETE 11 14 How to improve print quality suse 11 15 Cleaning the print head esses 11 15 Checking the print quality sess 11 16 Checking the printing alignment 11 18 Checking the ink VOIUME ccccssssceeesseeeeeseseeeeeeeanees 11 19 Packing and shipping the MFC 11 20 Routine MAINTENANCE cseeeeseeeeeeeeeeeeeeeaeesseeeesaeeees 11 23 Cleaning the scanner eeesseeeeeeee 11 23 Cleaning the MFC printer platen 11 24 Replacing the ink cartridges 11 25 l Appendix 2 22 2 2222222 45222 522322222202202552220220202222 62 02 28 8 d2 0 002 008i A 1 Telephone Service for Australia A 1 Telstra FaxStream Duet Distinctive Ringing A 1 What is the Advantage of using Telstra FaxSt
86. ect and bring the white areas back to pure white E Sharpness This setting enhances the detail of an image It is similar to adjusting the fine focus on a camera If the image is not in true focus and you cannot see the fine details of the picture then adjust the sharpness B Colour Density This setting adjusts the total amount of colour in the image You can increase or decrease the amount of colour in an image to improve a washed out or weak picture WALK UP PHOTOCAPTURE CENTER MFC 5840CN ONLY 9 11 Cropping If your photo is too long or wide to fit the available space on your selected layout part of the image will be automatically cropped The default setting is On If you want to print the whole image turn this setting to Of f 1 Press Menu Set 4 6 2 Press A or v to select Of f Or On Press Menu Set 3 Press Stop Exit Cropping sOn Cropping OLI Borderless This feature expands the printable area to fit the edges of the paper Printing time will be slightly slower 1 Press Menu Set 4 7 2 Press A Or v to select of f Or On Press Menu Set 3 Press Stop Exit 9 12 WALK UP PHOTOCAPTURE CENTER MFC 5840CN ONLY Understanding the Error Messages Once you are familiar with the types of errors that can occur while you re using the PhotoCapture Center you can easily identify and troubleshoot any difficulties When an error message appears on the LCD the MFC will beep to get your attention
87. eeeeseeeeeseeenees 2 8 Setting the Tray Use for Fax mode MFC 58400CN only cccceceseeceeceeseeeeeseeeeeeeeeaees 2 9 SOU SONG BTE TET TON 3 1 How to enter Fax mode eese 3 1 amer m 3 1 Manual dialling eese 3 1 sje 1 0 d DI Taro T 3 2 Sag DI cenancaeiedan UN A GUI pM oan 3 2 gait MT 3 2 How to Fax B amp W and Colour 3 3 Colour fax transmission eese 3 3 Faxing from the ADF eese 3 3 Faxing from the scanner glass ssss 3 4 Automatic transmlission sese 3 5 Manual transmission cessere 3 5 Basic sending OPErAatiONS sccccceeeceseeeeseeeeaeeeaeeeeaeees 3 6 Sending faxes using multiple settings 3 6 So qc MR TM 3 6 FTC SONOMA c 3 7 Dual Access Not available for colour faxes 3 8 Heal Time Transmission esses 3 9 Checking job Status eeseeeeeereeeeeeee 3 10 Cancelling a fax in progress 3 10 Cancelling a scheduled job 3 10 Advanced sending operations sssusssse 3 11 Broadcasting Not available for colour faxes 3 11 Ove
88. efault setting of your fax forwarding number from another telephone or fax machine using touch tone 1 2 e 5 6 7 Dial your fax number When your MFC answers immediately enter your Remote Access Code 3 digits followed by If you hear one long beep you have messages When you hear two short beeps use the dial pad to press 954 Wait for the long beep and then use the dial pad to enter the new number of the remote fax machine where you want your fax messages forwarded followed by up to 20 digits You cannot use X and as dial numbers However press if you want to store a pause Hang up after you hear your MFC beep REMOTE FAX OPTIONS Printing reports Fax settings and activity You need to set up the Transmission Verification Report and Journal Period in the menu table Press Menu Set 2 4 1 OR Press Menu Set 2 4 2 Customizing the Transmission Verification Report You can use the Transmission Report as proof that you sent a fax This report lists the time and date of transmission and whether the transmission was successful OK If you select On or On Image the report will print for every fax you send If you send a lot of faxes to the same place you may need more than the job numbers to know which faxes you must send again Selecting On Image or Of f Image will print a section of the fax s first page on the report to help you remember e When the Verification Report is turned
89. egin until the call is answered and the CNG tones only last for about 60 seconds after the number is dialled So it is important for the receiving machine to answer the call in as few rings as possible A When you have an external Telephone Answering Device TAD on your fax line your TAD will decide the number of rings before the call is answered 1 22 INTRODUCTION ECM Error Correction Mode The Error Correction Mode ECM is a way for the MFC to check a fax transmission while it is in progress If the MFC detects errors during fax transmission it resends the pages of the fax that had an error ECM transmissions are only possible between fax machines that both have this feature If they do you may send and receive fax messages that are continuously being checked by the MFC Your MFC must have enough memory for this feature to work INTRODUCTION 1 23 Getting started Initial Setup Setting the Date and Time When the MFC is not in use it will display the date and time If you set up the Station ID the date and time displayed by your MFC will be printed on every fax you send If there is a power failure you may have to reset the date and time No other settings will be affected 1 2 3 Press Menu Set 0 2 Initial Setup Enter the last two digits of the year Press Menu Set Enter two digits for the month Press Menu Set For example enter 09 for September or 10 for October Enter two digits for the day Pres
90. elected Letter or A4 go to Step 6 If you selected another size go to Step 7 OR If you have finished choosing settings press Colour Start Print Size 6 i you selected Letter or A4 press A or v to select the print size L0 5 50m 13 x Sem 15 x l0cm l8 2e 136m 20 x 15em OrMax Size Press Menu Set and go to Step 7 OR If you have finished choosing settings press Colour Start Printed Position for A4 paper Number of Copies Use the dial pad to enter the number of copies you want Press Menu Set 8 Press Colour Start to print e Your temporary settings will be kept until you take out the media card from the drive slot print images or press Stop Exit WALK UP PHOTOCAPTURE CENTER MFC 5840CN ONLY 9 7 DPOF printing DPOF stands for Digital Print Order Format Major Digital Camera manufacturers Canon Inc Eastman Kodak Company Fuji Photo Film Co Ltd Matsushita Electric Industrial Co Ltd and Sony Corporation created this standard to make it easier to print images from a digital camera If your digital camera supports DPOF printing you will be able to select on the Digital Camera display the images and number of copies you want to print When the memory card CompactFlash SmartMedia Memory Stick SecureDigital and xD Picture Card containing DPOF information is put into your MFC you can print the selected image easily 1 Insert your media card into the proper drive slot
91. elsewhere it is easier to answer calls during the Ring Delay If you let the MFC answer first you will have to go to the MFC so you can press Hook to transfer the call to the cordless handset Changing the remote codes Hemote Codes might not work with some telephone systems The preset Fax Receive Code is 51 91 for New Zealand The preset Telephone Answer Code is 51 91 for New Zealand e If you are always disconnected when accessing your external TAD remotely try changing the Fax Receive Code and Telephone Answer Code to another three digit code such as and 999 If it is not illuminated in green press 57 Fax 2 Press Menu Set 2 1 4 J Press A or v to select on or Off Press Menu Set 4 Enter the new Fax Receive Code Press Menu Set 5 Enter the new Telephone Answer Code Press Menu Set 6 Press Stop Exit A 15 APPENDIXA Connecting an external device to your MFC Connecting an external telephone You can connect a separate telephone as shown in the diagram below Extension Telephone External Telephone When you are using an external or extension telephone the LCD shows Telephone APPENDIX A A 16 Connecting an external telephone answering device TAD Sequence You may choose to connect an additional answering device However when you have an external TAD on the same telephone line as the MFC the TAD answers all calls and the MFC listens for fax calling CNG tones I
92. er Save key as shown next page In this Off mode no MFC operation will be available See Power Save Setting on page 1 6 e The external telephone or TAD is always available INTRODUCTION 1 5 Power Save Setting You can customize the machine s Power Save key The default mode is Fax Receive On So your machine can receive faxes or calls even when the machine is in Power Save mode If you do not want your machine to receive faxes or calls turn this setting to Fax Receive Off See Turning the MFC to Power Save condition on page 1 5 1 Press Menu Set 1 5 2 Press A or v to select Of or On 3 Press Menu Set 4 Press Stop Exit On Off Setting Available Operations Fax Receive On Fax Only Fax Receive Fax Detect Delayed Fax default External Tap Remote Fax Option Remote Retrieval BE You cannot receive a fax with Mono Start or Colour Start mM Delayed Fax and Remote Fax Option should be set before you switch off the MFC Manual Delayed Fax Fax Detect Fax Tel B You cannot receive a fax with Mono Start or Colour Start B You cannot receive a fax automatically even if you have set the receive mode to Fax Tel Delayed Fax should be set before you switch off MFC Fax Receiverott No MFG operations will be available 1 6 INTRODUCTION Load documents You can send a fax make copies and scan from the ADF automatic document feeder or from the scanner glass Using the automatic document feeder
93. er it New Ink Cartridge Ink Cartridge Hook 6 Liftthe scanner cover to release the lock Gently push the scanner cover support down and close the scanner cover TROUBLESHOOTING AND ROUTINE MAINTENANCE 11 26 f you replaced an ink cartridge while Near Empty was displayed on the LCD the LCD may ask you to verify that it was a brand new one Example Did You Change Blck 1 Yes 2 No For each new cartridge you installed press 1 on the dial pad to automatically reset the ink dot counter for that colour If the ink cartridge you installed is not a brand new one please be sure to select 2 e If you wait until Ink Empty message is displayed on the LCD the MFC will automatically reset the ink dot counter If the Install message is on the display after you have installed ink cartridges check that the ink cartridges are installed properly Ay WARNING If ink gets in your eyes irrigate them with water immediately and call a doctor if you are concerned 11 27 TROUBLESHOOTING AND ROUTINE MAINTENANCE Caution Do not remove ink cartridges if you do not need to replace them If you do so it may reduce the ink quantity and the MFC will not know the quantity of ink left in the cartridge Do not touch the cartridge insertion slots If you do so the ink may stain your skin If ink stains your skin or clothing wash with soap or detergent immediately If you install an ink cartridge in the wrong colour position you must c
94. erations that are not compatible with the MFC INTRODUCTION 1 1 Control panel overview MFC 5440CN MFC 5840CN OF 9AeS JoMOc O 6 O Kdo 5 up s yaa np E EE Ayyeny suondo OO 0 O UuonnjseH esneg 7 xej J eiped xooH e e e xul Jd 0 0Ud oO eeceooopooooo cecce eee ee eee eee eee adh eonpe Jeded eDieju3 AyyenD suondo O HINT l INTRODUCTION 1 2 Fax and Telephone keys Hook Press before dialling if you want to make sure a fax machine will answer and then press Mono Start or Colour Start Redial Pause Redials the last number you called It also inserts a pause in quick dial numbers Fax Resolution Sets the resolution when you send a fax Copy keys Temporary settings Options You can quickly and easily select temporary settings for copying Quality Use this key to temporarily change the quality for copying Enlarge Reduce Lets you enlarge or reduce copies depending on the ratio you select Paper Type MFC 5440CN only You can select which type of paper you want to use for the next copy Tray Select MFC 5840CN only You can select which tray you want to use for the next copy Dial Pad Use these keys to dial telephone or fax numbers and as a keyboard for entering information into the MFC The key lets you temporarily switch the dialling mode during a telephone call from Pulse to Tone Mode keys 7 A
95. es without notice in the specifications and materials contained herein and shall not be responsible for any damages including consequential caused by reliance on the materials presented including but not limited to typographical and other errors relating to the publication Safety precautions To use the MFC safely Please refer to these instructions for later reference and before attempting any maintenance Ay WARNING There are high voltage electrodes inside the MFC Before you clean the MFC Do not handle the plug with wet hands Doing this might cause an electrical shock make sure you have unplugged the telephone line cord first and then the power cord from the electrical socket To prevent injuries be careful not to put your hands on the edge of the MFC under the scanner cover To prevent injuries be careful not to touch the area shaded in the illustration When you move the MFC place a hand at each side of the unit and grasp the grooved panels so you are supporting the base when you lift it See the illustration on the right Do not carry the MFC by holding the scanner cover Most of the illustrations in this User s Guide show the MFC 5440CN A WARNING m Use caution when installing or modifying telephone lines Never touch telephone wires or terminals that are not insulated unless the telephone line has been disconnected at the wall socket Never install telephone wiring during a lightnin
96. f it hears them the MFC takes over the call and receives the fax If it does not hear CNG tones the MFC lets the TAD continue playing your outgoing message so your caller can leave you a voice message The TAD must answer within four rings the recommended setting is two rings The MFC cannot hear CNG tones until the TAD has answered the call and with four rings there are only 8 to 10 seconds of CNG tones left for the fax handshake Make sure you carefully follow the instructions in this guide for recording your outgoing message We do not recommend using the toll saver feature on your external answering machine if it exceeds five rings e If you do not receive all your faxes reduce the Ring Delay setting on your external TAD to one or two rings A 17 APPENDIX A Q Do not connect a TAD elsewhere on the same phone line When you are using a TAD the LCD shows Telephone APPENDIX A A 18 Connections The external TAD must be connected as shown above Set your external TAD to one or two rings The MFC s Ring Delay setting does not apply Record the outgoing message on your external TAD Set the TAD to answer calls Set the Receive Mode to External TAD See Choosing the Heceive Mode on page 4 1 A QN Recording outgoing message OGM on an external TAD Timing is important in recording this message The message sets up the ways to handle both manual and automatic fax reception Record 5 seconds of silence at the
97. g copy speed or quality You can select the copy quality The default setting is Normal Press Normal Recommended mode for ordinary Quality printouts Good copy quality with adequate copy speed je Fast copy speed and lowest ink uality consumption Use FAST to save time document to be proof read large and documents or many copies or Ou Use this mode to copy precise images such as photographs BEST uses the highest resolution and slowest speed Press E Copy to illuminate it in green Load your document Use the dial pad to enter the number of copies you want up to 99 Press Quality Press A or v to choose the copy quality Fast Normal Or Best Press Menu Set 6 Press Mono Start or Colour Start MN GNhyn MAKING COPIES 8 4 Enlarging or reducing the image copied You can select the following enlargement or reduction ratios Custom 25 4002 allows you to enter a ratio from 25 to 400 Press Enlarge Reduce Custom 25 4002 200 J 198 10x15cm 4AA4 a 186 10x15cm gt LTR 42 A5 gt A4 i and or lt gt to select Enlarge Reduce 04 EXEOLTR 100 97 LTR AA 93 A4 LTR 83 LGLAA 78 LGL LTR 69 A4Ab Press Copy to illuminate it in green Load your document Use the dial pad to enter the number of copies you want up to 99 Press Enlarge Reduce Press A or v to select the enlargement or reduction ratio you want Press Menu Set OR You
98. g storm Never install a telephone wall socket in a wet location B This product must be installed near an electrical socket that is easily accessible In case of emergencies you must disconnect the power cord from the electrical socket in order to shut off power completely IMPORTANT SAFETY INSTRUCTIONS When using your telephone equipment basic safety precautions should always be followed to reduce the risk of fire electric shock and injury to persons including the following 1 Do not use this product near water for example near a bath tub wash bowl kitchen sink or washing machine in a wet basement or near a swimming pool 2 Avoid using this product during an electrical storm There may be a remote risk of electric shock from lightning 3 Do not use this product to report a gas leak in the vicinity of the leak SAVE THESE INSTRUCTIONS Choosing a location Place your MFC on a flat stable surface that is free of vibration and shocks such as a desk Put the MFC near a telephone socket and a standard grounded electrical socket Choose a location where the temperature remains between 10 and 35 C To make sure the ADF can feed the maximum of 35 pages keep the temperature between 20 C and 30 C Caution Avoid placing your MFC in a high traffic area Avoid placing your MFC on the carpet Do not place near heaters air conditioners water chemicals or refrigerators Do not expose the MFC to direct sunligh
99. he faxes Brother s ECM feature should help overcome this problem This condition is related to the telephone system industry and is common to all devices that send and receive data on a single shared line with custom features If avoiding a slight interruption is crucial to your business we recommend a separate phone line with no custom features Copying Difficulties Cannot make a copy Make sure that the Copy key is illuminated See Enter Copy mode on page 8 1 Vertical streaks appear in Sometimes you may see vertical streaks on copies Clean the scanner copies See Cleaning the scanner on page 11 23 Poor copy results when using Try using the scanner glass See Using the scanner glass on page 1 9 the ADF Scanning Difficulties TWAIN WIA errors appear Make sure the Brother TWAIN WIA driver is selected as the primary while scanning source In PaperPort click Scan in the File menu and select the Brother TWAIN WIA driver Poor scanning results when Try using the scanner glass See Using the scanner glass on page 1 9 using the ADF Software Difficulties Cannot install software or print Run the Repair MFL Pro Suite program on the CD ROM This program will repair and reinstall the software Device Busy Make sure the MFC is not showing an error message on the LCD TROUBLESHOOTING AND ROUTINE MAINTENANCE 11 12 DIFFICULTY SUGGESTIONS PhotoCapture Center Difficulties MFC 5840CN only Removable Di
100. hone number will have the standard ring pattern of long long tone while the new number will have a ring pattern of long silence long etc When FaxAbility is On you will not hear the first ring of all incoming calls on the fax machine Extension phones will ring as usual If the fax machine recognizes the ring pattern all ringing will stop and the fax machine will answer and automatically receive the fax message Otherwise you will hear the extension phones and the fax machine continue to ring The fax machine always listens to the ring pattern before it answers so do not pick up the phone during that time You will quickly learn to recognize the ring pattern for faxes so you will not be tempted to answer that number Either you or a telephone answering device can answer the main number s Flowchart Sequence of Incoming call Incoming Call either Voice or Fax All extension phones ring fax machine is silent Hegistered Duet Fax Number Main number Voice Number Fax machine begins ringing on third ring Fax machine automatically receives and prints fax message without ringing You answer the call Telephone Answering at an external phone Device TAD or an extension answers the call phone e After you have set the FaxAbility feature to On the receive mode is set to Manual automatically Unless you have a T AD or Voice Mail set up on the FaxAbility number Manual mode means you must a
101. hotoCapture Center MFC 5840CN only Available Media File Extension Media Format Image Format Number of Files Folder Borderless S 5 SPECIFICATIONS CompactFlash Type I only Microdrive is not compatible Compact I O card such as Compact LAN card and Compact Modem card are not supported SmartMedia 3 3V Not available for use with ID Memory Stick Not available for music data with MagicGate SecureDigital xD Picture Card DPOF EXIF DCF Photo Print JPEG Scan to Card JPEG PDF Colour TIFF PDF Black Progressive JPEG format is not supported Up to 999 files in the media card File must be in the 3rd folder level of the Media Card Letter A4 Photo Card Fax Compatibility Coding System Modem Speed Document Size Scanning Width Printing Width Gray Scale Polling Types Contrast Control Resolution Speed Dial Broadcasting Automatic Redial Auto Answer Communication Source ITU T Group 3 MH MR MMR JPEG Automatic Fallback 33600 bps ADF Width 148 mm to 216 mm ADF Height 148 mm to 356 mm Scanner Glass Width Max 216 mm Scanner Glass Height Max 297 mm 208 mm 204 mm 256 levels Standard Secure Timer Sequential B amp W only Automatic Light Dark manual setting Horizontal 203 dot inch 8 dot mm Vertical Standard 3 85 line mm Black 7 7 line mm Colour Fine 7 7 line mm Black Colour Photo 7 7 line mm Black Superfine 15
102. ide guide to fit the width of the post cards INTRODUCTION 1 21 About fax machines Fax tones and handshake When someone is sending a fax the MFC sends fax calling tones CNG tones These are quiet intermittent beeps every 4 seconds You ll hear them after you dial and press Mono Start or Colour Start and they will continue for about 60 seconds after dialling During that time the sending machine must begin the handshake or connection with the receiving machine Each time you use automatic procedures to send a fax you are sending CNG tones over the phone line You will soon learn to listen for these quiet beeps each time you answer a phone on your fax line so you will know if you are receiving a fax message The receiving fax responds with fax receiving tones which are loud chirping sounds A receiving fax chirps for about 40 seconds over the phone line and the LCD shows Receiving If your MFC is set to the Fax Only mode it will answer every call automatically with fax receiving tones If the other person hangs up your MFC will continue to send the chirps for about 40 seconds and the LCD continues to show Receiving To cancel receiving press Stop Exit The fax handshake is the time in which the sending machine s CNG tones and the receiving machine s chirps overlap This must be for at least 2 to 4 seconds so both machines can understand how each is sending and receiving the fax The handshake cannot b
103. immediately enter your Remote Access Code 3 digits followed by X 3 The MFC signals if it has received fax messages 1 long beep Fax messages No beeps No messages 4 The MFC gives two short beeps to tell you to enter a command The MFC will hang up if you wait longer than 30 seconds to enter a command The MFC will beep three times if you enter an invalid command 5 Press 90 to reset the MFC when you ve finished 6 Hang up e If your MFC is set to Manual mode and you want to use the remote retrieval features you can access your MFC by waiting about 2 minutes after it starts ringing and then entering the Remote Access Code within 30 seconds 6 5 REMOTE FAX OPTIONS Remote commands Follow the commands below to access features when you are away from the MFC When you call the MFC and enter your Remote Access Code 3 digits followed by X the system will give two short beeps and you must enter a remote command 95 Change the Fax Forwarding or Fax Storage settings 1 OFF You can select of f after you have retrieved or erased all your messages 2 Fax Forwarding If you hear one long beep the change has 4 Fax Forwarding number been accepted If you hear three short beeps you cannot change it because the conditions 6 Fax Storage have not been met for example registering a Fax Forwarding number You can register your Fax Forwarding number by entering 4 See Changing your Fax Forwarding number on page 6 7 Once yo
104. in step 1 Transfer faxes to your PC You can move the faxes from your MFC s memory to your PC 1 Press Menu Set 2 5 1 2 Using Aor V select PC Fax Receive and then press Menu Set The LCD will ask if you want to transfer a fax to your PC 3 To transfer all faxes to your PC press 1 OR To keep all faxes in the MFC s memory press 2 4 After the faxes are transferred disconnect the MFC from the power source for several minutes and then reconnect it For details see Using Brother PC FAX software on page 5 1 in Software User s Guide on the CD ROM TROUBLESHOOTING AND ROUTINE MAINTENANCE 11 4 Document jams If the document is jammed follow the steps below Document is jammed in the top of the ADF unit Take out any paper from the ADF that is not jammed 2 Open the ADF cover 3 Pullthe jammed document out as shown in the illustration below 4 Close the ADF cover Press Stop Exit Document is jammed inside the ADF unit Take out any paper from the ADF that is not jammed 2 Liftthe document cover 3 Pull the jammed document out to the right 4 Close the document cover Press Stop Exit 11 5 TROUBLESHOOTING AND ROUTINE MAINTENANCE Printer jam or paper jam Remove the jammed paper depending on where it is jammed in the MFC Paper is jammed inside the paper tray 1 Pullthe paper tray out of the MFC Paper Tray Jammed paper TROUBLESHOOTING AND ROUTINE MAINTENAN
105. interface is compatible with Hi Speed USB 2 0 however the maximum data transfer rate will be 12 Mbits s The MFC can also be connected to a computer that has a USB 1 1 interface LAN cable Ethernet UTP cable category 5 or greater SPECIFICATIONS S 8 Computer requirements Minimum System Requirements Computer Platform amp Operating System Processor Recommended Available Version Minimum RAM Hard Disk Speed Space for Drivers Windows 98 98SE Pentium ll or 32 MB 64 MB 90 MB Operating System Me equivalent 2000 Professional 64 MB 128 MB Apple Macintosh Mac OS 8 6 All base models meet 64 MB 80 MB Operating System Printing and PC FAX minimum Requirements Send Only Mac OS 9 X Printing Scanning PhotoCapture Center and PC FAX Send Only Mac OS X 10 2 4 or 128 MB 160 MB greater NOTE All registered trademarks referenced herein are the property of their respective companies Microsoft Internet Explorer 5 or greater Maximum 1200 x 1200 dpi scanning with Windows XP Resolutions up to 19200 x 19200 dpi can be selected using the Brother Utility 3 Dedicated Scan key and direct Network Scanning supported in Mac Operating Systems Mac OS X 10 2 4 or greater PC Fax supports black and white faxing only S 9 SPECIFICATIONS Consumable items Ink The MFC uses individual Black Yellow Cyan and Magenta ink cartridges that are separate from the print head assembly
106. io Dnp0pg Mm B 1 On screen programming eeeeseeeeeeererene nnn B 1 sic q B 1 Memory StOLaQe ccccccccssecesseeceeeeeseeeeeeeeesaeeeeaeeesaaees B 1 Navigation si Ic EI o TOS B 2 Entering Text eeeeeeeeeeeeeeee eene eene B 12 Inserting Spaces issssnritbvuepresussacam wes uices usns uce B 12 Making corrections c ceccceeeeeseeeeeeeeeeeeeeeaeeeeees B 12 Repeating letters eeesseeees eese eee B 12 Special characters and symbols B 13 xiii GOS SONY q G 1 Specifications p m S 1 Product description cccceececcseeeeeeeeeeeceeeesseeeessaeeeesees S 1 OS STM S 1 FTAs NS UN RTT S 3 S0 S 4 PhotoCapture Center MFC 5840CN only S 5 FO trcecacenrrequicantoraucanceecamtuats nantaacdnauintodvinanscemaiausteannacs S 6 SS onsrsuptn id E NIRE MUI IURE NUI IUE S 7 ma Em S 8 HOTA BS aaa a Cosa ERba AG e dE AEN Gina PD np GENERO S 8 Computer requirements ccccccesesseseceeeeeseseeeeeseaneses o 9 Consumable IIIS cucebiucitba tem ir Raub kadhcvddtrr ad iian EHE S 10 ITS TWO eii zieen S 11 Optional External Wireless Print Scan Server NC 2200W sustinenda ianei ai S 12 MOEK qe
107. ion up to 19200 x 19200 dpi can be selected by using the Brother scanner utility Colour up to 4 76 sec Black up to 3 50 sec A4 size in 100 x 100 dpi ADF Width 148 mm to 216 mm ADF Height 148 mm to 356 mm Scanner Glass Width Max 216 mm Scanner Glass Height Max 297 mm 210 mm 256 levels e Mac OS X scanning is supported in Mac OS X 10 2 4 or greater S 7 SPECIFICATIONS Printer Printer Driver Windows 98 98SE Me 2000 Professional and XP driver supporting Brother Native Compression mode and bi directional capability Apple9 Macintosh9 QuickDraw9 Driver For Mac OS 8 6 9 2 Mac OS X 10 2 4 or greater Resolution Up to 1200 x 6000 dots per inch dpi 1200 x 1200 dots per inch dpi 600 x 600 dots per inch dpi 600 x 150 dots per inch dpi Output image quality varies based upon many factors including but not limited to input image resolution and quality and print media Print Speed up to 20 pages minute Black up to 15 pages minute Colour Based on Brother standard pattern A4 size in draft mode Does not include the time it takes to feed the paper Printing Width 204 mm 216 mm When you set the Borderless feature to On Disk Based Fonts 35 TrueType Borderless Letter A4 A6 Photo Card Index Card Post Card Not available for Tray 2 use MFC 5840CN only Interfaces USB A Full Speed USB 2 0 cable that is no longer than 2 0 m Your MFC has a Full Speed USB 2 0 interface This
108. ission should be set to Of f If it is not illuminated in green press Fax Load your document Press Menu Set 2 2 5 Setup Send To change the default setting press A Or v to select On or Off Press Menu Set OR For the next fax transmission only press A or v to select Next Fax Only Press Menu Set and go to Step 5 5 For the next fax only press A or v to select On or Of f Press Menu Set I C3 N e In Real Time Transmission the redial feature does not work e If you are sending a colour Fax the MFC will send it in real time even if Real Time TX is setto Off SETUP SEND 3 9 Checking job status Check which jobs are still waiting in the memory to be sent If there are no jobs the LCD shows No Jobs Waiting 1 Press Menu Set 2 6 2 f you have more than one job Remaining Jobs waiting press A or v to scroll through the list 3 Press Stop Exit Cancelling a fax in progress If you want to cancel a fax while the MFC is scanning dialling or sending it press Stop Exit Cancelling a scheduled job You can cancel a fax job that is stored and waiting in the memory Any jobs that are waiting will appear 6 Remaining Jobs on the LCD 2 If you have more than one job waiting press A or v to select the job you want to cancel Press Menu Set OR If you only have one job waiting go to Step 3 J Press 1 to cancel To cancel another job go to Step 2 OR Press 2 t
109. l numbers and dialling options Storing numbers for easy dialling You can set up your MFC to do two types of easy dialling Speed Dial and Groups for Broadcasting faxes When you dial a quick dial number the LCD shows the name if you stored it or the number e If you lose electrical power the quick dial numbers that are in the memory will not be lost Storing Speed Dial numbers You can store Speed Dial numbers so that when you dial you will only have to press a few keys Search Speed Dial the two digit number and Mono Start or Colour Start The MFC 5440CN can store 40 Speed Dial numbers and the MFC 5840CN can store 100 numbers Press Menu Set 2 3 1 een One a 2 Use the dial pad to entera Speed Dial location number 01 40 for MFC 5440CN 00 99 for MFC 5840CN For example press 05 Press Menu Set 3 Enter the phone or fax number up to 20 digits Press Menu Set 5 1 QUICK DIAL NUMBERS AND DIALLING OPTIONS 4 Use the dial pad to enter the name up to 15 characters Press Menu Set You can use the chart on page B 12 to help you enter letters OR Press Menu Set to store the number without a name 5 Goto Step 2 to store another Speed Dial number OR Press Stop Exit Changing Speed Dial numbers If you try to store a Speed Dial number where a number has already been stored the LCD will show the name that has been stored there or number and will ask you to do one of the following Press 1
110. lean the print head several times before you start printing after correcting the cartridge installation because the colours were mixed Once you open an ink cartridge install it in the MFC and use it up within six months of installation Use unopened ink cartridges by the expiration date written on the cartridge package Do not dismantle or tamper with the ink cartridge this can cause the ink to leak out of the cartridge Brother multifunction machines are designed to work with ink of a particular specification and work to a level of optimum performance when used with genuine Brother ink cartridges Brother cannot guarantee this optimum performance if ink or ink cartridges of other specifications are used Brother does not therefore recommend the use of cartridges other than genuine Brother cartridges with this machine or the refilling of empty cartridges with ink from other sources If damage is caused to the print head or other parts of this machine as a result of the use of ink or ink cartridges other than genuine Brother products due to the incompatibility or lack of suitability of those products with this machine any repairs required as a result will not be covered by the warranty TROUBLESHOOTING AND ROUTINE MAINTENANCE 11 28 Appendix A Telephone Service for Australia Telstra FaxStream Duet Distinctive Ringing Telstra FaxStream Duet is an enhanced Public Switched Telephone Service PSTS offered by Telstra that
111. lls Custom features on your phone line If you have Voice Mail Call Waiting Call Waiting Caller ID RingMaster an answering service an alarm system EFTPOS PC Fax Modem or other custom feature on one phone line it may create a problem with the operation of your MFC See Custom features on a single line on page 11 12 APPENDIX A A 20 I Appendix B On screen programming Your MFC is designed to be easy to use with LCD on screen programming using the navigation keys User friendly programming helps you take full advantage of all the menu selections your MFC has to offer Since your programming is done on the LCD we have created step by step on screen instructions to help you program your MFC All you need to do is follow the instructions as they guide you through the menu selections and programming options Menu table You can probably program your MFC without the User s Guide if you use the Menu table that begins on page B 3 These pages will help you understand the menu selections and options that are found in the MFC s programs p You can program your MFC by pressing Menu Set followed by the menu numbers For example to set Fax Resolution to Fine Press Menu Set 2 2 2 and a or v to select Fine Press Menu Set Memory storage If there is a power failure you will not lose your menu settings because they are stored permanently Temporary settings such as Contrast Overseas Mode and so on will be lost You may
112. m 4 75 to 95 gsm 20 to 25 Ib Paper capacity of the output paper tray Output Paper Up to 50 sheets of 80 gsm A4 Tray B Transparencies or glossy paper must be picked up from the output paper tray one page at a time to avoid smudging B Legal paper cannot be stacked on the output paper tray INTRODUCTION 1 13 Printable area The printable area depends on the settings in the application you are using The figures below show the unprintable areas on cut sheet paper and envelopes Cut Sheet Paper Envelopes l Ole unprintable area Cut Sheet 3mm 3mm 3mm 3mm 0 mm 0 mm 0 mm 0 mm 1 When you set the Borderless feature to On B Printable area depends on the Printer driver settings B The figures above are approximate and the printable area may vary depending on the type of cut sheet paper you are using E MFC 5840CN only You can use the borderless feature with Tray 1 only 1 14 INTRODUCTION How to load paper envelopes and post cards e m For Tray 2 see To load paper in the paper tray 2 MFC 5840CN only on page 1 17 B MFC 5840CN only If you are using Auto Select after refilling the paper tray you should open and close the scanner cover to reset it To load paper or other media 1 Pullthe paper tray completely out of the MFC and remove the output paper tray e Use the paper support flap for Letter Legal and A4 INTRODUCTION 1 15 4 Fan the stack of paper well to
113. me you re looking for Press 4 or gt to search the memory Press Mono Start or Colour Start Making copies 1 2 3 Press Copy to illuminate it in green Load your document Press Mono Start or Colour Start Table of Contents luiereif eio Moe 1 1 OC ale iiA GU E RC E NEN NER RR PM EP 1 1 Finding information seseeseeeeeeeennnnee 1 1 Symbols used in this Guide 1 1 Control panel overview ccccsseeeecceeeeeececeeeseeeeseseeeseanees 1 2 Turning the MFC to Power Save condition 1 5 Power Save Setting cccccccssseseeceeseeeeeeeeeeeaeaneeseeees 1 6 Load QOCUMEN EE 1 7 Using the automatic document feeder ADF 1 7 Recommended environment 1 7 Using the scanner glass eeeseeeesseeeese 1 9 ADON DADO Guxouususidunctemtretu Rn INI ARI UU E IET UIS 1 10 Recommended Paper eese 1 10 Handling and using special paper 1 11 Paper type and size for each operation 1 12 Paper weight thickness and capacity 1 13 Paper capacity of the output paper tray 1 13 Printable area scese i 1 14 How to load paper envelopes and post cards 1 15 To load paper or other media 1 15 To load paper in the paper tray 2 MFC 58400C
114. n rto insani A 10 Telephone Service for Some Countries A 11 Distinctive Ringing For Singapore and Hong Kong A 11 Setting the Distinctive Ringing A 11 Caller ID For Singapore and Hong Kong A 12 Viewing Caller ID List eeesseeeeesss A 13 Printing Caller ID List ssseeesss esse A 13 Advanced receiving operations sees A 14 Operation from extension telephones A 14 FOX Tel Diibeleu eus cree cues aiu cte c omavanee c cscdede qt chcdiqacu e mm dues A 14 Fax Tel mode in the power save condition A 14 Using a cordless external handset A 15 Changing the remote codes A 15 Connecting an external device to your MFC A 16 Connecting an external telephone A 16 Connecting an external telephone answering device TAD A 17 SS UEC T A 17 CONNECCION MERE E A 19 Recording outgoing message OGM on an external TAD ccccscccseceeseseeeeeeeeseeeeaeeeseeees A 19 Multi line connections PBX For Australia and New Zealand only A 20 If you are installing the MFC to work with a 21 m A 20 Custom features on your phone line A 20 h
115. n scan into the memory depends on the amount of data that is printed on each page WG N SETUP SEND 3 13 Delayed Batch Transmission Not available for colour faxes Before sending the delayed faxes your MFC will help you economize by sorting all the faxes in the memory by destination and scheduled time All delayed faxes that are scheduled to be sent at the same time to the same fax number will be sent as one fax to save transmission time If it is not illuminated in green press Fax 2 Press Menu Set 2 2 4 ao cond 3 Press A or v to select on or off Press Menu Set 4 Press Stop Exit Setup for Polled Transmit Standard Not available for colour faxes Polled Transmit is when you set up the MFC to wait with a document so another fax machine can retrieve it If it is not illuminated in green press Fax Load your document Press Menu Set 2 2 6 Press A or v to select Standard Press Menu Set I C3 N 3 14 SETUP SEND Setup for Polled Transmit with Secure Code Not available for colour faxes When you choose Polled TX Secure anyone who polls the machine must enter the polling secure code If it is not illuminated in green press Fax Load your document Press Menu Set 2 2 6 Press A or v to select Secure Press Menu Set Enter a four digit number Press Menu Set e The document will be stored and can be retrieved from any other fax machine until you delete the fax in memory by u
116. nd Speed Dial Once you pick up the handset the caller s ID disappears You will see up to the first 16 characters of the number on the display e B lfOut of Area appears on the display it means that the call came from outside your caller ID service area or a public phone B ifPrivate Call appears on the display it means the caller intentionally blocked the transmission of his her ID Depends on network Function The Caller ID is Stored in Your MFC Memory The MFC can store a maximum of the last 30 incoming caller IDs in the memory along with the time and date of reception The 31st call will cause the oldest ID to be erased The Caller ID information stored in the memory can be used for the following B Printing the Caller ID List You can review calls you received by checking the Caller IDs in memory This report will list the Date Time Phone Number Caller ID name and type of Call Comment if available APPENDIX A A 4 Viewing Caller ID List Caller ID memory stores information for up to thirty calls when the thirty first call comes in information about the first call is erased You can scroll through Caller ID information to review those calls made to your MFC Press Menu Set 2 0 4 2 Press A Or v to select Display en Camber 12 and press Menu Set If the name was not received it will not be displayed 3 Press a or v to scroll through the Caller ID memory to select the Caller ID you want to view and
117. ndard three pin power point which is effectively grounded through the normal household wiring Extension cords used with the equipment must be three conductor and be correctly wired to provide connection to ground Incorrectly wired extension cords are a major cause of fatalities The fact that the equipment operates satisfactorily does not imply that the power is grounded and that the installation is completely safe For your safety if in any doubt about the effective grounding of the power consult a qualified electrician Disconnect device This machine must be installed near a power outlet which is easily accessible In case of emergencies you must disconnect the power cord from the power outlet in order to shut off power completely IMPORTANT NOTICE Under power failure conditions this telephone may not operate Please ensure that a separate telephone not dependent on local power is available for emergency use in emergencies LAN connection Caution Do not connect this product to a LAN connection that is subject to over voltages IMPORTANT INFORMATION 10 7 Important Information for Some Countries Important Safety Instructions N OQU RODYD Read all of these instructions Save them for later reference Follow all warnings and instructions marked on the product Unplug this product from the wall outlet before cleaning Do not use liquid or aerosol cleaners Use a damp cloth for cleaning Do not place this pro
118. ngs contrast resolution overseas mode delayed fax timer polling transmission or real time transmission If it is not illuminated in green press Fax After each setting is accepted the LCD will ask if you want to enter more settings 2 Press 1 to select more settings The NOSE LCD will return to the Secup Send menu OR Press 2 if you have finished choosing settings and go to the next step Contrast If your document is very light or very dark you may want to change the contrast Use Light to send a light document Use Dark to send a dark document If it is not illuminated in green press Fax Load your document Press Menu Set 2 2 1 Setup Send Press A or v to select Auto Light Or Dark Press Menu Set WG N 3 6 SETUP SEND Fax Resolution You can use the Fax Resolution key to change the setting temporarily for this fax only In Fax mode 4 press Fax Resolution and a or v to select the setting you want and then press Menu Set OR You can change the default setting If it is not illuminated in green press Fax Load your document Ahponen Press a or v to select the resolution 2 F2x Resolution you want Press Menu Set WG N Standard Suitable for most typed documents Fine Good for small print and transmits a little slower than Standard resolution S Fine Good for small print or artwork and transmits slower than Fine resolution Photo Use when the document
119. nswer all the call yourself You can not change the receive mode to the other mode while the FaxAbility is set to on A 7 APPENDIX A How to Turn FaxAbility OFF or ON The FaxAbility function is designed to accommodate the FaxAbility service provided by Telecom To change the setting repeat Steps 1 3 Step 2 is where you can select either On or Off Call Waiting beeps caused by incoming calls on your main number can affect fax transmissions If you have FaxAbility Service but don t have Call Waiting you need do nothing at this stage If you do have Call Waiting as well as FaxAbility set the Call Waiting menu option to On See below 1 Press Menu Set 2 0 3 Miscellaneous The screen displays 2 Press A Or v to set FaxAbility to On Or Off If you have FaxAbility service select On 3 Press Menu Set 4 Press A or v to set Call Waiting to On or off If you have Call Waiting service select On to avoid the trouble caused by Call Waiting 5 Press Menu Set 6 Press Stop Exit APPENDIX A A 8 Caller ID Caller IDentification Caller ID is a telephone service that allows the subscriber to see a display of the callers phone number and name if available as the telephone rings It is a fast way to screen your calls You can respond quickly to calls you missed because Caller IDs are received and stored in your MFC memory e To get the Caller ID Service apply for the Caller ID service at your local telephone company if available
120. o 4 7 Setup for Polling Receive Standard 4 7 Setup for Polling Receive with Secure Code 4 8 Setup Delayed Polling Receive 4 8 Sequential Polling sees 4 9 Quick Dial numbers and dialling options 5 1 Storing numbers for easy dialling 5 1 Storing Speed Dial numbers 5 1 Changing Speed Dial numbers 5 2 Setting up Groups for Broadcasting 5 3 Dialling options eeseeseseeeeerene m 5 5 Access codes and credit card numbers 5 5 moll M K 5 5 Tone or Pulse Not available in New Zealand 5 6 Remote Fax Options Not available for colour faxes 6 1 Setting up Fax Forwarding eseeeeesssss 6 1 Setting Fax Orde asinan E 6 2 Setting PC Fax Receive eseeeeseeeeeeeeneree 6 2 Turning off Remote Fax Options 6 3 Setting your Remote Access Code 6 4 viii Remote HRetrieval eeeeeese Hmmm memes 6 5 Using your Remote Access Code 6 5 Remote COMMANGS wascvsecieincacanioivndeanoiedsineaswmdowsneanailen 6 6 Retrieving fax messages ccccceeeeeeeeeeeeseeeeeeseeeeeees 6 7 Changing y
121. o exit without cancelling 4 Press Stop Exit 3 10 SETUP SEND Advanced sending operations Broadcasting Not available for colour faxes Broadcasting is when the same fax message is automatically sent to more than one fax number You can include Groups Speed Dial numbers and up to 50 manually dialled numbers in the same broadcast Press Menu Set between each of the numbers Use Search Speed Dial to help you choose the numbers easily To set up Group dial numbers see Setting up Groups for Broadcasting on page 5 3 After the broadcast is finished a Broadcast Report will be printed to let you know the results If it is not illuminated in green press Fax 2 Load your document J Enter a number using Speed Dial a Group number Search or manual dialling using the dial pad Example Group number 4 When the LCD displays the fax number or name of the other party press Menu Set You will be asked to enter the next number Enter the next number Example Speed Dial number When the LCD displays the fax number or name of the other party press Menu Set After you have entered all fax numbers go to Step 8 to start the broadcast Press Mono Start O N O OO SETUP SEND 3 11 py m If you did not use up any of the numbers for Groups access codes or credit card numbers you can broadcast faxes to as many as 90 MFC 5440CN or 150 MFC 5840CN different numbers The available memory will vary depending on
122. ocument guidelines on the left center the document face down on the scanner glass J Close the document cover If the document is a book or is thick do not slam the cover or press on it INTRODUCTION 1 9 About paper The print quality can be affected by the type of paper you use in the MFC To get the best print quality for the settings you ve chosen always set the Paper Type to match the type of paper you load You can use plain paper inkjet paper coated paper glossy paper transparencies and envelopes We recommend testing various paper types before purchasing large quantities For best results use the recommended paper e B When you print on inkjet paper coated paper transparencies and glossy paper be sure to select the proper media in the Basic tab of the printer driver or in the Paper Type setting of the menu Menu Set 1 2 E When you print on Brother glossy paper load the instruction sheet included with the glossy paper in the paper tray first and then place the glossy paper on the instruction sheet m When you use transparencies or glossy paper remove each sheet immediately to prevent smudging or paper jams m Avoid touching the printed surface of the paper immediately after printing the surface may not be completely dry and may stain your fingers Recommended Paper To get the best print quality we suggest using Brother paper See table below If Brother Paper is not available in your count
123. oduct to normal operation If the product has been dropped or the cabinet has been damaged If the product exhibits a distinct change in performance indicating a need for service IMPORTANT INFORMATION 10 9 17 To protect your product against power surges we recommend the use of a power protection device Surge Protector A For protection against the risk of electrical shock always disconnect all cables from the wall outlet before servicing modifying or installing the equipment This equipment may not be used on coin service lines provided by the telephone company or connected to party lines Brother cannot accept any financial or other responsibilities that may be the result of your use of this information including direct special or consequential damages There are no warranties extended or granted by this document LAN connection Caution Do not connect this product to a LAN connection that is subject to over voltages 10 10 IMPORTANT INFORMATION Trademarks The Brother logo is a registered trademark of Brother Industries Ltd Brother is a registered trademark of Brother Industries Ltd Multi Function Link is a registered trademark of Brother International Corporation 2004 Brother Industries Ltd All rights reserved Windows and Microsoft are registered trademarks of Microsoft in the U S and other countries Macintosh and TrueType are registered trademarks of Apple Computer Inc PaperPort and OmniP
124. of or Of Image the Report will only print if there is a transmission error with NG in the RESULT column 1 Press Menu Set 2 4 1 2 Press A or v to select Off iImage On On Image Or Off Press Menu Set 3 Press Stop Exit PRINTING REPORTS 7 1 Setting the Journal Period You can set the MFC to print a journal at specific intervals every 50 faxes 6 12 or 24 hours 2 or 7 days If you set the interval to Of f you can print the report by following the steps on the next page The default setting is Every 50 Faxes 1 Press Menu Set 2 4 2 2 Press A or v to choose an interval Hunc dc Press Menu Set If you choose 7 days the LCD will ask you to choose a day on which to begin the 7 day countdown J Enter the time to begin printing in 24 hour format Press Menu Set For example enter 19 45 for 7 45 PM 4 Press Stop Exit e If you select 6 12 24 hours 2 or 7 days the MFC will print the report at the selected time and then erase all jobs from its memory If the MFC s memory becomes full with 200 jobs before the time you selected has passed the MFC will print the Journal early and then erase all jobs from memory If you want an extra report before it is due to print you can print it without erasing the jobs from memory e If you select Every 50 Faxes the MFC will print the Journal when the MFC has stored 50 jobs 7 2 PRINTING REPORTS Printing reports Following reports are available 1 Help
125. one calls Do not use this mode if you are using a telephone answering device TAD Fine resolution Resolution is 203 x 196 dpi It is used for small print and graphs Gray scale The shades of gray available for copying and faxing photographs Group number A combination of Speed Dial numbers that are stored in a Speed Dial location for Broadcasting Help list A printout of the complete Menu table that you can use to program your MFC when you do not have the User s Guide with you Journal Period The pre programmed time period between automatically printed Fax Journal Reports You can print the Fax Journal on demand without interrupting the cycle LCD liquid crystal display The display screen on the MFC that shows interactive messages during On Screen Programming and shows the date and time when the MFC is idle Manual fax When you lift the handset of your external telephone so you can hear the receiving fax machine answer before you press Mono Start or Colour Start to begin transmission Menu mode Programming mode for changing your MFC s settings OCR optical character recognition The bundled ScanSoft OmniPage software application converts an image of text to text you can edit Out of Paper Reception Receives faxes into the MFC s memory when the MFC is out of paper Overseas Mode Makes temporary changes to the fax tones to accommodate noise and static on overseas phone lines Pause Allows you to place a 3 5 second del
126. or a single page is printed on two pages This can be caused by static or interference on the telephone line You can make a copy using the Mono Start key to see if the same problem occurs If the copy looks good then the problem is probably the phone line and not your MFC The sender s scanner may be dirty Ask the sender to make a copy to see if the problem is with the sending machine Try receiving from another fax machine Replace the colour ink cartridges that are empty or nearly empty and then ask the other person to send the colour fax again See Replacing the ink cartridges on page 11 25 Check that Fax Storage is set to OFF See Setting Fax Storage on page 6 2 Turn on Auto Reduction See Printing a reduced incoming fax Auto Reduction on page 4 5 TROUBLESHOOTING AND ROUTINE MAINTENANCE 11 10 DIFFICULTY SUGGESTIONS Phone Line or Connections Dialling does not work Check the MFC is plugged in No dial t No dial tone Check for a dial tone If possible call your MFC to hear it answer If there is still no answer check the telephone line cord connection and make sure all telephone connections are secured If there is no ringing when you call your MFC ask your telephone company to check the line Change Tone Pulse setting See Setting Tone or Pulse dialling mode Not available in New Zealand on page 2 1 Receiving Faxes Cannot receive a fax Make sure the MFC is in the correct receiving mode for your
127. or the received faxes e Both trays are using the same size paper and Tray 1 is not set to use plain paper B You can only use plain paper sizes Letter Legal or A4 in Tray e 2 9 GETTING STARTED Setup Send How to enter Fax mode Before sending faxes make sure Fax is illuminated in green If not press Fax to enter Fax mode The default setting is Fax A l Sf m gt Z E Fax d kin How to dial You can dial in any of the following ways Manual dialling Press all of the digits of the phone or fax number UB t2 amp u m a CB OB OR SETUP SEND 3 1 Speed Dialling Press Search Speed Dial and then the two digit Speed Dial number See Storing Speed Dial numbers on page 5 1 Search Speed Dial gt e P gt two digit number cd If the LCD shows Not Registered when you enter the Speed Dial number a number has not been stored for it Search You can search for names you have stored in the Speed Dial memories Press Search Speed Dial and the navigation keys to search See Storing Speed Dial numbers on page 5 1 To search numerically Search Speed Dial Search Speed Dial g gt lt E Colour Start Mono Start To search alphabetically you can use the dial pad to enter the first letter of the name you are looking for Fax Redial If you are sending a fax manually and the line is busy press Redial Pause and then press Mono Start or Colour Start to try again If you want to make a second
128. ory settings are shown in Bold B 7 APPENDIX B 4 PhotoCapture 1 Print Normal Selects the print MFC 5840CN Quality Photo quality oni ul y 2 Paper amp Letter Glossy Selects the paper Size 0x15cm Glossy and print size 8cm Glossy Glossy ter Plain 4 Plain Inkjet 3 Brightness Adjusts the brightness Adjusts the contrast 5 Color Adjusts the hue ofthe 9 10 Enhance white areas Enhances the detail Hw of the image got oot oo oo Adjusts the total amount of colour in the image A The factory settings are shown in Bold 10 10 APPENDIXB B 8 4 PhotoCapture MFC 5840CN only Continued Menu Selections 6 Cropping 7 Borderless 8 Scan to 1 Quality Card 2 B W File Type 3 ColorFile Type 4 LAN MFC 5440CN 5 LAN MFC 5840CN 1 Setup TCP IP 1 BOOT Method 3 Subnet Mask 4 Gateway 5 Host Name On On Off B W 200x100 dpi B W 200 dpi Color 150 dpi Color 300 dpi Color 600 dpi P TIFF DF PDF JPEG Auto Static RARP BOOTE DHCP 000 255 000 255 000 255 000 255 000 255 000 255 000 255 000 255 000 255 000 255 000 255 000 255 BRN_XXXXXX m Crops the image around the ma
129. osit Service or Draft paper of the Armed Forces Passports Postage Stamps cancelled or uncancelled Immigration Papers Welfare documents Cheques or Drafts drawn by Governmental Agencies Documents badges or insignias of identification Licences and Certificates of Title to motor vehicles Works subject to Copyright cannot be copied Sections of works subject to Copyright can be copied for fair use Multiple copies would indicate improper use Works of art should be considered as works subject to Copyright 8 17 MAKING COPIES Walk Up PhotoCapture Center MFC 5840CN only Introduction Even if your MFC is not connected to your computer you can print photos directly from the digital camera media Your Brother MFC includes five media drives slots for use with popular digital camera media CompactFlash SmartMedia Memory Stick SecureDigital and xD Picture Card CompactFlash SmartMedia Memory Stick Type I only SecureDigital xD Picture Card The PhotoCapture Center feature lets you print digital photos from your digital camera at high resolution to get photo quality printing e B miniSD can be used with miniSD adapter E Memory Stick Duo can be used with Memory Stick Duo adapter E Adapters are not included with the MFC Contact a third party supplier for adapters e You cannot use Tray 2 with the PhotoCapture Center feature WALK UP PHOTOCAPTURE CENTER MFC 5840CN ONL
130. ou have stored 555 on Speed Dial 03 and 7000 on Speed Dial 02 If you press Search Speed Dial 03 Search Speed Dial 402 and Mono Start or Colour Start you will dial 555 7000 To temporarily change a number you can substitute part of the number with manual dialling using the dial pad For example to change the number to 555 7001 you could press Search Speed Dial 03 and then press 7001 using the dialling pad e If you must wait for another dial tone or signal at any point in the dialling sequence store a pause in the number by pressing Redial Pause Each key press adds a 3 5 second delay Pause Press Redial Pause to insert a 3 5 second pause between numbers If you are dialling overseas you can press Redial Pause as many times as needed to increase the length of the pause 5 5 QUICK DIAL NUMBERS AND DIALLING OPTIONS Tone or Pulse Not available in New Zealand If you have a Pulse dialling service but need to send Tone signals for example for telephone banking follow the instructions below If you have Touch Tone service you will not need this feature to send tone signals 1 Liftthe handset of the external phone 2 Press on the MFC s control panel Any digits dialled after this will send tone signals When you hang up the MFC will return to the Pulse dialling service QUICK DIAL NUMBERS AND DIALLING OPTIONS 5 6 Remote Fax Options Not available for colour faxes e You can only use one
131. ounter automatically monitors the level of ink in each of the four cartridges When the MFC detects an ink cartridge is running out of ink the MFC will notify you with a message on the LCD The LCD will inform you which ink cartridge is low or needs replacing Be sure to follow the LCD prompts to replace the ink cartridges in the correct order Even though the MFC informs you that an ink cartridge is empty there will be a small amount of ink remaining in the ink cartridge It is necessary to keep some ink in the ink cartridge to prevent air from drying out and damaging the print head assembly 7 Lift the scanner cover from the right hand side of the MFC until it locks securely into the open position If one or more ink cartridges are empty for example Black the LCD shows Ink Empty Black and Replace Ink 2 Pullthe ink cartridge hook toward you and remove the ink cartridge for the colour shown on the LCD Ink Cartridge Hook 3 Open the new ink cartridge bag for the colour shown on the LCD and then take out the ink cartridge 11 25 TROUBLESHOOTING AND ROUTINE MAINTENANCE 4 Remove the cartridge covers O Do not touch the area shown in the illustration above A If the cartridge cover comes off when you open the bag the cartridge will not be damaged 5 Each colour has its own correct position Keep the ink cartridge in an upright position when you insert it into slot Press down on the ink cartridge until the hook snaps ov
132. our Fax Forwarding number 6 7 Printing reports 5ocooesiis dascas cud udeuoen d sus urs uou Pes Gca PEE dui du 7 1 Fax settings and activity sseeeesesseeseseeeese 7 1 Customizing the Transmission Verification Report 7 1 Setting the Journal Period ssssss 7 2 PRUNO PE DOM S a 7 3 How to print a report cceeeeceseeeeeeeeeeeeeeeeeeseeeeens 7 3 Making COPIES c aR 8 1 Using the MFC as a copier ccccesssseeeeeeseeeeeeeeeeeesenes 8 1 Enter Copy mode seseseseeeeeeneennens 8 1 Making a single copy eese eee eee ee 8 2 Making multiple copies sesseessssssse 8 2 DIOD COM NG zaccpscmtanton M ctqee ph ma odas aside iU ERE 8 2 Using the temporary Copy keys euseseeesss 8 3 Increasing copy speed or quality 8 4 Enlarging or reducing the image copied 8 5 Setting the paper type MFC 54400CN only sees 8 6 Using the Tray Select key MFC 5840CN only sees 8 7 Changing the temporary copy settings 8 8 Setting paper type MFC 5840CN only eeeeeeeeeeeeeee 8 9 Setting paper SIZOB isessisutnive da andi esoSR UPAKG S du E QE aS 8 9 Adjusting brightness eese 8 10 Adjusting contrast
133. paper 5 Putthe paper tray firmly back into the MFC INTRODUCTION 1 19 To load envelopes E Use envelopes that weigh from 75 95 g m B Some envelopes require margin settings in the application Make sure you do a test print first S To prevent possible damage to the feeding mechanism do not use the types of envelopes shown below DO NOT USE ENVELOPES that are of a baggy construction that are embossed have raised writing on them that have clasps on them that are not sharply creased that are preprinted on the inside E Rounded B Double flap Bi Triangular flap NX How to load envelopes 1 Before loading press the corners and sides of the envelopes to make them as flat as possible e If the envelopes are double feeding put one envelope in the paper tray at a time r Ze 1 20 INTRODUCTION 2 Insert the envelopes into the paper tray with the address side down and the leading edge top of the envelopes in first Slide the paper side guide to fit the width of the envelopes If you have problems when printing on envelopes try the following suggestions 1 Open the envelope flap 2 Make sure the open flap is either to the side of the envelope or to the back edge of the envelope when printing 3 Adjust the size and margin in your application To load post cards Raise the paper stop and insert the post cards into the paper tray Slide the paper s
134. pond to incoming ringing when connected to the extension socket The answer delay setting of this equipment shall not be set to less than the default setting as this will destroy Caller ID information 10 4 IMPORTANT INFORMATION 12 All persons using this device for recording telephone conversations shall comply with New Zealand law This requires that at least one party to the conversation is to be aware that it Is being recorded In addition the Principles enumerated in the Privacy Act 1993 shall be complied with in respect to the nature of the personal information collected the purpose for its collection how it is to be used and what it disclosed to any other party 13 Donot place this product on an unstable surface stand or table The product may fall causing serious damage to the product 14 Slots and openings in the cabinet and the back or bottom are provided for ventilation to ensure reliable operation of the product and to protect it from overheating these openings must not be blocked or covered The openings should never be blocked by placing the product on a bed sofa rug or other similar surface This product should never be placed near or over a radiator or heater This product should not be placed in a built in installation unless proper ventilation is provided 15 This product should be operated from the type of power source indicated on the label If you are not sure of the type of power available consult with your
135. printer memory Reports MFC 5440CN only Lets you print lists of information about your MFC Ink Management Lets you clean the print head check the print quality and check the available ink volume Photo keys MFC 5840CN only PhotoCapture Lets you access the PhotoCapture Center mode Print Index You can quickly and easily print the index with thumbnail images from your media card Turning the MFC to Power Save condition When the MFC is idle you can turn it to Power Save condition by pressing the Power Save key In Power Save mode the MFC will receive telephone calls as normal For further information on receiving faxes in the power save condition please see the table on page 1 6 The delayed faxes that have been set up will be sent You can even retrieve faxes using Remote Retrieval if you are away from your MFC If you want to do other operations you must turn the MFC back on Turning the MFC to Power Save condition Press and hold down the Power Save Shutting Down key until the LCD shows The LCD light will go off Turning the MFC to Power Save condition off Press and hold down the Power Save See key until the LCD shows The LCD will show the date and time Fax mode A Even if you have turned the MFC off it will periodically clean the print head to preserve print quality If you unplug the AC power cord no MFC operations will be available p You can turn the MFC Off by customizing the Pow
136. ream Duet Function A 1 How does Telstra FaxStream Duet Work A 2 Set the Distinctive Ringing to ON A 3 Caller ID Caller IDentification A 3 Advantages of Caller ID A 3 How Does the Caller ID Work A 4 The Caller ID Appears on the Display When Your Telephone Rings seeeesseesssss A 4 The Caller ID is Stored in Your MFC Memory A 4 Viewing Caller ID List eeeeseeeeeeee e A 5 Printing Caller ID LIS rtis reat denarius A 5 Telephone Service for New Zealand A 6 model eee A 6 How Will the Fax Machine Treat All Other Numbers A 6 What is the Advantage of Using the FaxAbility FUNCION A 6 How Does FaxAbility Work A 7 How to Turn FaxAbility OFF or ON A 8 xi Caller ID Caller IDentification A 9 Advantages of Caller ID A 9 How Does the Caller ID Work A 9 The Caller ID Appears on the Display When Your Telephone RINGS A 9 Viewing Caller ID List seeees eese A 10 Printing Galler TD ESL epso
137. remote fax option at a time Fax Forwarding OR Fax Storage OR PC FAX Receive OR Off You can change your selection at any time Menu Set 2 5 1 See Turning off Remote Fax Options on page 6 3 Setting up Fax Forwarding When you select Fax Forward your MFC stores the received fax in the memory The MFC will then dial the fax number you ve programmed and forward the fax message 1 Press Menu Set 2 5 1 2 Press a or vto select Fax Forward Press Menu Set The LCD will ask you to enter the fax number to which faxes will be forwarded J Enter the forwarding number up to 20 digits Press Menu Set 4 Press or vto select Backup Print On Or Backup Print On Backup Print Off Press Menu Set e B Ifyou select Backup Print On the MFC will also print the fax at your MFC so you will have a copy if there is a power failure before it is forwarded B If Fax Forwarding is turned on your machine cannot receive a colour fax unless the sending machine converts it to monochrome before sending 5 Press Stop Exit 6 1 REMOTE FAX OPTIONS Setting Fax Storage If you select Fax Storage your MFC stores the received fax in the memory You will be able to retrieve fax messages from another location using the Remote Retrieval commands 1 Press Menu Set 2 5 1 2 Press A Or v to select Fax Storage Press Menu Set 3 Press Stop Exit e E f you have turned on Fax Storage a backup copy will automatically be printe
138. rgin to fit the paper size or print size Turn this feature Off if you want to print whole images or prevent unwanted cropping Expands the printable area to fit the edges of the paper Selects the Scan resolution for your type of document Selects the default file format for black and white scanning Selects the default file format for colour scanning You can choose the BOOT method that best suits you needs Enter the IP address Enter the Subnet mask Enter the Gateway address Enter the Host name Network User s Guide on the CD ROM The factory settings are shown in Bold See the complete Software User s Guide on the CD ROM B 9 APPENDIX B Menu Descriptions Page Selections See 4 LAN 1 Setup Auto You can choose the MFC 5440CN TCP IP Static WINS configuration Network 5 LAN Continued mode User s MFC 5840CN Guide on the Continued CD ROM 7 WINS Primary Specifies the IP Server 000 000 000 000 address of the primary or secondary Server 8 DNS Server Primary Specifies the IP 000 000 000 000 address of the primary or secondary Server 9 APIPA Automatically allocates the IP address from the link local address range 1 Ethernet Selects Ethernet link BB mode 2 Time Zone Sets the time zone Example for for your country Australia Restore all network settings to factory default 0 Factory Reset Reports only 3
139. rrections If you entered a letter incorrectly and want to change it press lt to move the cursor under the incorrect character Then press Stop Exit All letters above and to the right of the cursor will be deleted Re enter the correct character You can also back up and type over incorrect letters Repeating letters If you need to enter a character that is on the same key as the previous character press to move the cursor to the right before you press the key again APPENDIX B B 12 Special characters and symbols Press or 0 and then press lt or to move the cursor under the special character or symbol you want Then press Menu Set to select it Press for space 96 amp X Press for lt gt A_ Press 0 for AEOUACEEO B 13 APPENDIX B Glossary ADF automatic document feeder The document can be placed in the ADF and scanned one page at a time automatically Auto Reduction Reduces the size of incoming faxes Automatic fax transmission Sending a fax without picking up the handset of an external phone Automatic Redial A feature that enables your MFC to redial the last fax number after five minutes if the fax did not go through because the line was busy Backup Print Your MFC prints a copy of every fax that is received and stored in memory This is a safety feature so you will not lose messages during a power failure Batch Transmission Black and white faxes only As a co
140. rs latest FAQs and troubleshooting tips Visit us at http solutions brother com ERROR MESSAGES ERROR CAUSE ACTION MESSAGE Comm Error Poor phone line quality causeda Try the call again If the problem continues call communication error the telephone company and ask them to check your phone line Connection You tried to poll a fax machine that Check the other fax machine s polling setup Fail is not in Polled Waiting mode Cover is Open The scanner cover is not closed Lift the scanner cover and then close it again completely Data Print data remains in the MFC s Re start printing from your computer Remaining memory Print data remains in the MFC s Press Job Cancel for MFC 5440CN or memory The USB cable was Stop Exit for MFC 5840CN The MFC will unplugged while the computer cancel the job and eject the page that is being was sending the data to the MFC printed Disconnected The other person or other person s Try to send or receive again fax machine stopped the call 11 1 TROUBLESHOOTING AND ROUTINE MAINTENANCE ERROR MESSAGES ERROR CAUSE ACTION MESSAGE Document Jam The document scanned from ADF See Using the automatic document feeder was longer than about 90 cm ADF on page 1 7 The document is jammed in the See Document jams on page 11 5 MFC High The print head is too warm Allow the MFC to cool down Temperature Ink Empty One or more of the ink cartridges Replace the ink cartridges is empty
141. rseas Mode cccccesececeeseeeseeseeeeeeeeeeeneeeseaaes 3 12 Delayed Fax Not available for colour faxes 3 13 Delayed Batch Transmission Not available for colour faxes 3 14 Setup for Polled Transmit Standard Not available for colour faxes 3 14 Setup for Polled Transmit with Secure Code Not available for colour faxes 3 15 vii TX Lock Key Lock for some countries 3 16 Setting up the password esses 3 17 Changing the TX Lock password 3 17 Turning TX LOCK on esee 3 17 TOMA TX LOCK Olf Pr 3 18 Faxing letter size documents from the scanner e cq 3 18 Setup Receive ussesdhatnici inning EORR 4 1 Basic receiving operations essere 4 1 Choosing the Receive Mode 4 1 To select or change your Receive Mode 4 2 Setting the Ring Delay eeesseseeese 4 2 Setting the F T Ring Time Fax Tel mode only 4 3 mq PH 4 4 Printing a reduced incoming fax Auto Reduction 4 5 Printing a fax from the memory 4 5 Heception into memory Not available for colour fax reception 4 6 xe 4 7 SPUIE Fe OUING RENE QE E
142. ry we recommend testing various papers before purchasing large quantities We recommend using 3M Transparency Film when you print on transparencies Brother Paper A4 Plain BP60PA A4 Glossy BP60GLA A4 Inkjet Photo Matte BP60MA 1 10 INTRODUCTION Handling and using special paper B Store paper in its original packaging and keep it sealed Keep the paper flat and away from moisture direct sunlight and heat m The coated side of glossy paper is shiny Avoid touching the shiny coated side Load glossy paper with the shiny side facing down B Avoid touching either side of transparencies because they absorb water and perspiration easily and this may cause decreased output quality Transparencies designed for laser printers copiers may stain your next document Use only transparencies recommended for inkjet printing S Do not use paper B that are damaged curled wrinkled or irregularly shaped 2 mm or longer 2 mm or longer B that are extremely shiny or highly textured B that were previously printed by a printer B that cannot be arranged uniformly when stacked E that are made with a short grain INTRODUCTION 1 11 Ajuo N20t86 22IN ou4njide3010ud juo NOOFr8S Z EEX 8 uuu 762 X OLZ ALE X w b 8 uu 672 X 912 6 X why utu Sez X GOL 2 L Z X 8 Z uU L6L X 86 z L 6 X 8 L 7 WW LYZ X GOL 2 8 X y utu OZ X OLL 6 X 9 WW 6ZZ X ZOL 6 2 X 8 S uu OOZ X 8r 8 S X
143. s Menu Set For example enter 06 for 6th Enter the time in 24 Hour format Press Menu Set For example enter 15 25 for 3 25 P M Press Stop Exit The LCD now shows the date and time whenever the MFC is in Fax mode Setting Tone or Pulse dialling mode Not available in New Zealand 1 2 3 Press Menu Set 0 4 Press A or v to select Pulse or Tone Press Menu Set Press Stop Exit GETTING STARTED Setting the Station ID You should store your name or company name and fax number so they print on all fax pages you send It is important that you enter the fax number in the internationally standardized format i e in accordance with the following strict sequence The plus character by pressing key Your Country Code e g 61 for Australia 64 for New Zealand Your local area code minus any leading O A space Your number on the local exchange using spaces to aid readability as appropriate As an example if the machine is installed in the United Kingdom and the same line is to be used for both fax and voice calls and your national telephone number is 0161 444 5555 then you must set the fax and telephone number parts of your station ID as 44 161 444 5555 i aeolian 2 Enter your fax number Senta Cron ID up to 20 digits Press Menu Set e You cannot enter a hyphen in the fax number To enter a space press once between numbers J Use the dial pad to enter your name up to 20
144. sing the Cancelling a job menu setting See Cancelling a scheduled job on page 3 10 QO WG N e You can use Secure Polling only with another Brother fax machine SETUP SEND 3 15 TX Lock Key Lock for some countries TX Lock lets you prevent unauthorized access to the MFC While TX Lock is On the following operations are available B Receiving faxes Fax Forwarding If Fax Forwarding was already On Remote Retrieval If Fax Storage was already On PC Fax Receive While TX Lock is On the following operations are NOT available Sending faxes Copy PC printing PC scanning PhotoCapture MFC 5840CN only e You will not be able to continue to schedule Delayed Faxes or Polling jobs However any pre scheduled Delayed Faxes will be sent when you turn TX Lock On so they won t be lost If you have selected Fax Forwarding or Fax Storage Menu Set 2 5 before you turn TX Lock on then Fax Forwarding and Remote Retrieval will continue to work e To print the faxes in memory turn TX Lock Of f 3 16 SETUP SEND Setting up the password A If you forget the TX Lock password please contact your Brother dealer or Brother for assistance 1 Press Menu Set 2 O 1 2 Entera 4 digit number for the password Press Menu Set 3 Ifthe LCD shows veri y re enter the password Press Menu Set 4 Press Stop Exit Changing the TX Lock password 1 Press Menu Set 2 O 1 2 Pressa or vtoselect Set Password Press Menu Se
145. sk does not a Have you installed the Windows 2000 update work properly If not do the following 1 Disconnect the USB cable 2 Install the Windows 2000 update Please see the Quick Setup Guide After the installation the PC will be automatically restarted 3 Wait about 1 minute after you reboot the PC and then connect the USB cable b Take out the media card and put it back in again c If you have tried Eject from within Windows you must take out the media card before you continue d If an error message appears when you try to eject the media card it means the card is being accessed Wait a while and then try again e If all of the above do not work please turn off your PC and MFC and then turn them on again You will have to unplug the power cord of the MFC to turn it off Cannot access Removable Make sure you have inserted the media card into the media slot Disk from Desktop icon Network Difficulties cannot print over the Network Make sure that your MFC is powered on and is On Line and in Ready mode Print Network Configuration list See Printing reports on page 7 1 Then the current settings of the network are printed Reconnect the LAN cable to the hub to verify that the cabling and network connections are good If possible try connecting the MFC to a different port on your hub using a different cable If the connections are good the machine shows LAN Active for 2 seconds 11 13 TROUBLESHOOTING AND ROU
146. ss Menu Set 1 4 3 2 Press A or v to select 3 Speaker Low Med High or Off Press Menu Set 3 Press Stop Exit 2 7 GETTING STARTED Setting the LCD Contrast You can adjust the LCD contrast for a sharper and more vivid display If you are having difficulty reading the LCD from your position try changing the contrast setting for improved viewing 1 2 3 N in Press A or v to select Light or Ou LCD Contrast Dark Press Menu Set Press Stop Exit Setting the Tray Use for Copy mode MFC 5840CN only You can change the default tray that will be used for copying 1 2 dandis cin ad Press A or v to select Tray Use Copy Tray 1 Only Tray 2 Only or Auto Select Press Menu Set Press Stop Exit e B If both trays are set to the same size and type of paper Auto Select will let your MFC take from Tray 1 first then take from Tray 2 if Tray 1 runs out of paper B You can only use plain paper sizes Letter Legal or A4 in Tray e2 GETTING STARTED 2 8 Setting the Tray Use for Fax mode MFC 5840CN only You can change the default tray that will be used for printing received faxes 1 Press Menu Set 1 8 General Setup 2 Press A or v to select Tray l Only Tray 2 Only or Auto Select Press Menu Set 3 Press Stop Exit e B Auto Select Will allow your MFC to take paper from Tray 1 first or take from Tray 2 if e Tray 1 is out of paper e Tray 2 is set to a different paper size that is more suitable f
147. st saving feature all delayed faxes to the same fax number will be sent as one transmission Brightness Changing the Brightness makes the whole image lighter or darker Beeper Volume Volume setting for the beep when you press a key or make an error Broadcasting The ability to send the same fax message to more than one location Cancel Job Cancels a programmed job like Delayed Fax or Polling CNG tones The special tones beeps sent by fax machines during automatic transmission to tell the receiving machine that a fax machine is calling Coding method Method of coding the information contained in the document All fax machines must use a minimum standard of Modified Huffman MH Your MFC is capable of greater compression methods Modified Read MR Modified Modified Read MMR and JPEG if the receiving machine has the same capability GLOSSARY G 1 Communication error or Comm Error An error during fax sending or receiving usually caused by line noise or static Compatibility group The ability of one fax unit to communicate with another Compatibility is assured between ITU T Groups Contrast Setting to compensate for dark or light documents by making faxes or copies of dark documents lighter and light documents darker Colour Enhancement Adjusts the colour in the image for better print quality by improving sharpness white balance and colour density Delayed Fax Sends your fax at a specified later time that day
148. t 3 Entera 4 digit number for the current password Press Menu Set 4 Entera 4 digit number for a new password Press Menu Set 5 Ifthe LCD shows veri y re enter the password Press Menu Set 6 Press Stop Exit Turning TX Lock on 1 Press Menu Set 2 O 1 2 Press a or v to select Set TX Lock Press Menu Set 3 Enter the registered 4 digit password Press Menu Set The MFC goes offline and the LCD shows TX Lock Mode SETUP SEND 3 17 Turning TX Lock off 1 Press Menu Set 2 Enter the registered 4 digit password Press Menu Set TX lock is automatically turned off e If you enter the wrong Password the LCD shows wrong Password and stays offline The MFC will stay in TX Lock Mode until the registered password is entered Faxing letter size documents from the scanner glass When documents are letter size you need to set Scan Glass Size to letter if you do not the side portion of the faxes will be missing Press Menu Set 2 2 0 2 Press A Or v to select Letter Or A4 Press Menu Set 3 Press Stop Exit 3 18 SETUP SEND Setup Receive Basic receiving operations Choosing the Receive Mode There are four different Receive Modes for your MFC You can choose the mode that best suits your needs Fax Only automatic receive Fax Tel fax and telephone with an external or extension telephone External TAD with an external answering machine only Manual manual receive with an ex
149. t excessive heat moisture or dust Do not connect your MFC to electrical sockets controlled by wall switches or automatic timers Disruption of power can wipe out information in the MFC s memory Do not connect your MFC to electrical sockets on the same circuit as large appliances or other equipment that might disrupt the power supply Avoid interference sources such as speakers or the base units of cordless phones Quick Reference Guide Sending faxes Automatic Transmission 1 2 3 4 If it is not illuminated in green press Fax Load your document Enter the fax number using Speed Dial Search or the dial pad Press Mono Start or Colour Start Storing numbers Storing Speed Dial numbers 1 2 Press Menu Set 2 3 1 Using the dial pad enter a two digit Speed Dial location number and then press Menu Set Enter a number up to 20 digits and then press Menu Set Enter a name up to 15 characters or leave it blank and then press Menu Set 5 Press Stop Exit Dialling operations 1 3 4 Speed Dialling If it is not illuminated in green press Fax Load your document Press Search Speed Dial press and then press the two digit Speed Dial number Press Mono Start or Colour Start Using Search 1 2 3 4 5 If it is not illuminated in green press Fax Load your document Press Search Speed Dial and then enter the first letter of the na
150. t the Paper Size setting in the application and in the printer driver are the same Changing the Printer Driver setting may improve the print speed Highest resolution needs longer data processing transfer and printing time Try the other settings of quality in the printer driver Basic tab Also click the Settings tab and make sure you uncheck the Colour Enhancement Borderless printing is slower than normal printing If you want to print more quickly set the Borderless feature off See Borderless on page 9 12 If the image data is not full colour in your application Such as 256 colour Colour Enhancement will not work Please use at least 24 bit colour data with the Colour Enhancement feature Make sure the paper is loaded properly in the paper tray See How to load paper envelopes and post cards on page 1 15 Check that more than two types of paper are not loaded in the paper tray at any one time Open and close the scanner cover to reset the paper tray Make sure you are using the paper support flap See How to load paper envelopes and post cards on page 1 15 Try setting the Display setting to 256 colours Try to reduce the print resolution Printing Received Faxes Condensed print and white streaks across the page or the top and bottom of sentences are cut off Vertical black lines when receiving Received colour fax prints only in black and white Left and Right margins are cut off
151. tart You can change the default Paper Type setting at any time See Setting the Paper Type on page 2 4 Setting paper size If copying on paper other than A4 size you will need to change the paper size setting A a copy on Letter Legal A4 A5 or Photo Card A Ch amp 5 x 15 H cm paper w a can only use this setting with Tray 1 Press Copy to illuminate it in green Load your document Use the dial pad to enter the number of copies you want up to 99 Press Options and a or v to select Paper Size Press Menu Set 8 9 MAKING COPIES D Press A or v to select the size of paper you are using Letter Legal A4 A5Or10 W x 15 H cm Press Menu Set 6 Press Mono Start or Colour Start Adjusting brightness You can adjust the copy brightness to make copies darker or lighter 7 Press Copy to illuminate it in green 2 Load your document J Use the dial pad to enter the number of copies you want up to 99 4 Press Options and a or v to select Brightness Press Menu Set 5 Press a to make a lighter copy OR Press v to make a darker copy Press Menu Set 6 Press Mono Start or Colour Start Adjusting contrast You can adjust the copy contrast to help an image look sharper and more vivid 7 Press Copy to illuminate it in green 2 Load your document J Use the dial pad to enter the number of copies you want up to 99 4 Press Options and a or v to select Contrast Press Menu Set MAKING
152. ternal or extension telephone The MFC automatically answers every call as a fax The MFC controls the line and automatically answers every call If the call is a fax it will receive the fax If the call is nota fax it will ring pseudo double ring for you to pick up the call The external answering machine TAD automatically answers every call Voice messages are stored on the external TAD Fax messages are printed You control the phone line and must answer every call yourself For dedicated fax lines Use this mode if you expect to receive lots of fax messages and few telephone calls You cannot have an answering machine on the same line even if itis on a separate wall socket phone socket on the same line You cannot use the telephone company s Voice Mail in this mode Use this mode if you have connected an answering machine to your MFC The External TAD setting works only with an external answering machine Ring Delay does not work in this setting Use this mode if you do not receive many fax messages If you answer and hear fax tones wait until the MFC takes over the call then hang up See Fax Detect on page 4 4 Note If you use a computer modem on the same line MFC Faxing will not operate correctly SETUP RECEIVE 4 1 To select or change your Receive Mode 1 Press Menu Set 0 1 2 Press aor wto select Fax Only Fax Tel External TADor Manual Press Menu Set 3 Press Stop Exit
153. the types of jobs in the memory and the number of locations used for broadcasting If you broadcast to the maximum numbers available you will not be able to use Dual Access and Delayed fax Enter the long dialling sequence numbers as you would normally but remember that each Speed Dial number counts as one number so the number of locations you can store becomes limited If the memory is full press Stop Exit to stop the job or if more than one page has been scanned press Mono Start to send the portion that is in the memory Overseas Mode If you are having difficulty sending a fax overseas due to possible interference on the phone line we recommend that you turn on the Overseas Mode After you send a fax using this feature the feature will turn itself off WG N If it is not illuminated in green press Fax Load your document Press A or v to select on or of Eee Ie Press Menu Set 3 12 SETUP SEND Delayed Fax Not available for colour faxes During the day you can store up to 50 faxes in the memory to be sent within 24 hours These faxes will be sent at the time of day you enter in Step 4 If it is not illuminated in green press Fax Load your document Press Menu Set 2 2 3 Setup Send Press Menu Set to accept the displayed time OR Enter the time you want the fax to be sent in 24 hour format Press Menu Set For example enter 19 45 for 7 45 PM e The number of pages you ca
154. them for later reference Follow all warnings and instructions marked on the product Unplug this product from the wall outlet before cleaning Do not use liquid or aerosol cleaners Use a damp cloth for cleaning The grant of a Telepermit for any item of terminal equipment indicates only that Telecom has accepted that the item complies with minimum conditions for connection to its network It indicates no endorsement of the product by Telecom nor does it provide any sort of warranty Above all it provides no assurance that any item will work correctly in all respects with another item of Telepermitted equipment of a different make or model nor does it imply that any product is compatible with all of Telecom s network services This equipment does not fully meet Telecom s impedance requirements Performance limitations may occur when used in conjunction with some parts of the network Telecom will accept no responsibility should difficulties arise in such circumstances If a charge for local calls is acceptable the Dial Button should not be used for local calls Only the 7 digits of the local number should be dialled from your telephone Do not dial the area code digit or the O prefix This equipment shall not be set to make automatic calls to the Telecom 111 Emergency Service This equipment should not be used under any circumstances which may constitute a nuisance to other Telecom customers Not all telephones will res
155. thumbnail views of images stored on your media card Your MFC will assign an image number to each thumbnail Press Print Index Press Colour Start to start printing the index sheet See Printing the Index Thumbnails on page 9 5 4 To print images press A or v to select Print Images andthen press Menu Set Enter the image number and press Menu Set Press Colour Start to start printing See Printing images on page 9 6 e You can change the settings for printing images such as the Paper Type amp Paper Size Print Size and number of copies See Printing images on page 9 6 9 4 WALK UP PHOTOCAPTURE CENTER MFC 5840CN ONLY Printing the Index Thumbnails The PhotoCapture Center assigns numbers for images such as No 1 No 2 No 3 and so on 9 No 1 01 01 2003 DEI JPG 100KB It does not recognize any other numbers or file names that your digital camera or PC have used to identify the pictures You can print a thumbnail page Index page with 6 or 5 images per line This will show all the pictures on the media card 1 Make sure you have inserted the media card Press PhotoCapture See page 9 3 2 Press Print Index 3 Press a or v to select 6 Images Line or5 Images Line Press Menu Set Index Index L L1 L1 L1 L1 L1 HLHHHH L L1 0000 EN EN EN EN L L1 L1 L1 L1 EL 5 Images Line 6 Images Line 4 Press Colour Start to start printing e Print time for 5 Images Line will be slower than 6 Images Lin
156. ting them as default These settings will remain until you change them again Increasing copy speed or quality Press Menu Set 3 1 2 Press A or v to select Normal Best Or Fast Press Menu Set 3 Press Stop Exit Adjusting brightness Press Menu Set 3 2 2 Press a to make a lighter copy OR Press v to make a darker copy Press Menu Set 3 Press Stop Exit Adjusting contrast You can change the contrast to help an image look sharper and more vivid Press Menu Set 3 3 2 Press A to increase the contrast OR Press v to decrease the contrast Press Menu Set 3 Press Stop Exit 8 15 MAKING COPIES Adjusting colour saturation Press Menu Set 3 4 2 Press A or v to select Red Green Or Blue Press Menu Set 3 Press A to increase the colour saturation OR Press w to decrease the colour saturation Press Menu Set 4 Return to Step 2 to select the next colour OR Press Stop Exit MAKING COPIES 8 16 Legal limitations Colour reproductions of certain documents are illegal and may result in either criminal or civil liability This memorandum is intended to be a guide rather than a complete listing of every possible prohibition In case of doubt we suggest that you check with relevant authorities as to any particular questionable documents The following are examples of documents which should not be copied Money Bonds or other certificates of debt Certificates of Dep
157. to change the stored number OR Press 2 to exit without making a change How to change the stored number or name B f you want to change a character use lt or gt to position the cursor under the character you want to change and then type over it B Ifyou want to erase the whole number or whole name press Stop Exit when the cursor is under the first digit or letter The characters above and to the right of the cursor will be deleted 2 Enter a new number Press Menu Set J Follow the directions beginning at Step 4 in Storing Speed Dial numbers See page 5 1 QUICK DIAL NUMBERS AND DIALLING OPTIONS 5 2 Setting up Groups for Broadcasting Groups allow you to send the same fax message to many fax numbers by pressing only a few keys Search Speed Dial the two digit number and Mono Start First you ll need to store each fax number as a Speed Dial number Then you can combine them into a Group Each Group uses up a Speed Dial number You can have up to six Groups or you can assign up to 39 numbers MFC 5440CN or up to 99 numbers MFC 5840CN to one large Group See Storing Speed Dial numbers on page 5 1 and Broadcasting Not available for colour faxes on page 3 11 1 Press Menu Set 2 3 2 SEC Omen 2 Use the dial pad to enter the two digit Speed Dial number where Speed Dial you want to store the Group Press Menu Set For example press 07 and Menu Set J Use the dial pad to enter the Group
158. touch a document during printing 13 Never push objects of any kind into this product through cabinet slots since they may touch dangerous voltage points or short out parts resulting in a risk of fire or electric shock Never spill liquid of any kind on the product 14 Do not attempt to service this product yourself because opening or removing covers may expose you to dangerous voltage points and or other risks Refer all servicing to service personnel 15 wait until pages have exited the machine before picking them up 16 Unplug this product from the wall outlet and refer servicing to Authorized Service Personnel under the following conditions m When the power cord is damaged or frayed If liquid has been spilled into the product If the product has been exposed to rain or water If the product does not operate normally when the operating instructions are followed Adjust only those controls that are covered by the operating instructions Improper adjustment of other controls may result in damage and will often require extensive work by a qualified technician to restore the product to normal operation B If the product has been dropped or the cabinet has been damaged B If the product exhibits a distinct change in performance indicating a need for service IMPORTANT INFORMATION 10 3 Important Information for New Zealand Important Safety Instructions Q wRONHO 9 10 11 Read all of these instructions Save
159. ts scanning the first page B f you press Colour Start the machine starts sending 4 Tosenda single page press 2 or Next Page press Mono Start again l Yes 2 No Dial The MFC starts sending the document OR To send more than one page press 1 and go to Step 5 9 Place the next page on the scanner Set Next Page glass Press Menu Set The MFC starts scanning Repeat Steps 4 and 5 for each additional page e E Ifthe memory is full and you are faxing a single page it will be sent in real time E You cannot send multiple pages for colour faxes 3 4 SETUP SEND Automatic transmission This is the easiest way to send a fax If it is not illuminated in green press Fax 2 Load your document 3 Enter the fax number using the dial pad Speed Dial or Search See How to dial on page 3 1 4 Press Mono Start or Colour Start Manual transmission Manual transmission lets you hear the dialling ringing and fax receiving tones while sending a fax If it is not illuminated in green press Fax Load your document Pick up the handset of the external phone and listen for a dial tone Dial the fax number you want to call When you hear the fax tone press Mono Start or Colour Start If you picked up the handset of an external phone replace it Q AR QNS SETUP SEND 3 5 Basic sending operations Sending faxes using multiple settings When you send a fax you can choose any combination of these setti
160. u have registered the number Fax Forwarding will work 2 Retrieve all faxes Enter the number of a remote fax machine to receive stored fax message s See page 6 7 3 Erase faxes from the If you hear one long beep fax messages memory have been erased from the memory You can check whether your MFC has received any faxes If yes you will hear one long beep If no you will hear three short beeps Change the Receive Mode 1 External TAD If you hear one long beep your change has 2 Fax Tel been accepted 3 Fax Only Press 90 to exit Remote Retrieval Wait for the long beep then replace the handset REMOTE FAX OPTIONS 6 6 Retrieving fax messages You can call your MFC from any touch tone phone and have your fax messages sent to a fax machine 1 2 e 5 Dial your fax number When your MFC answers immediately enter your Remote Access Code 3 digits followed by If you hear one long beep you have messages As soon as you hear two short beeps use the dial pad to press 962 Wait for the long beep and then use the dial pad to enter the number of the remote fax machine where you want your fax messages sent to followed by up to 20 digits You cannot use X and as dial numbers However press if you want to store a pause Hang up after you hear your MFC beep Your MFC will call the other machine which will then print your fax messages Changing your Fax Forwarding number You can change the d
161. wer the call on any telephone on the same line as the MFC See Fax Tel mode on page A 14 If it is not illuminated in green press Fax 2 Press Menu Set 2 1 2 3 Press a or vto select how long the MFC will ring to alert you that you have a voice call 20 30 40 or 70 seconds and 20 30 40 or 55 seconds for New Zealand Press Menu Set 4 Press Stop Exit e Even if the caller hangs up during the pseudo double ringing the MFC will continue to ring for the set time SETUP RECEIVE 4 3 Fax Detect When you use this feature you don t have to press Mono Start Colour Start or the Fax Receive Code x 51 x 91 for New Zealand when you answer a fax call Selecting on allows the MFC to receive fax calls automatically even if you lift the handset of an extension or external phone When you see Receiving on the LCD or when you hear chirps through the handset of an extension phone connected to another wall socket phone socket just replace the handset and your MFC will do the rest py A GN If this feature is set to On but your MFC does not connect a fax call when you lift an extension or external phone handset press the Fax Receive Code 51 91 for New Zealand If you send faxes from a computer on the same phone line and the MFC intercepts them set Fax Detect to Of Selecting Of means you ll have to activate the MFC yourself by lifting the handset of an external or extension phone and then press Mono
162. wo options B f you press 1 all unprinted faxes will be printed and erased before the setting turns off If a backup copy has already been printed it will not be printed again B Ifyou press 2 the memory will not be erased and the setting will be unchanged See Printing a fax from the memory on page 4 5 6 3 REMOTE FAX OPTIONS Setting your Remote Access Code The remote access code lets you access the Remote Retrieval features when you are away from your MFC Before you use the remote access and retrieval features you have to set up your own code The default code is inactive code 1 Press Menu Set 2 5 2 2 Entera three digit code using numbers 0 9 or Press Menu Set The preset X cannot be changed e Do not use the same code used for your Fax Receive Code 51 91 for New Zealand or Telephone Answer Code 51 91 for New Zealand See Operation from extension telephones on page A 14 3 Press Stop Exit e You can change your code at any time by entering a new one If you wantto make your code inactive press Stop Exit in Step 2 to restore the inactive setting X REMOTE FAX OPTIONS 6 4 Remote Retrieval You can call your MFC from any touch tone telephone or fax machine then use the Remote Access Code and remote commands to retrieve fax messages Using your Remote Access Code 1 Dial your fax number from a telephone or another fax machine using touch tone 2 When your MFC answers
163. you load in the MFC you will need to change the setting for Paper Size at the same time so your MFC can fit an incoming fax on the page 1 Press Menu Set 1 3 General Setup 2 MFC 5840CN only Press A or v to select Tray 1 or Tray 2 Press Menu Set 3 Press a or v to select Letter Legal A4 A5 or 10x15cm Press Menu Set 4 Press Stop Exit e MFC 5840CN only You can only use plain paper sizes Letter Legal or A4 in Tray 2 2 5 GETTING STARTED Setting the Ring Volume You can turn the ring O or you can select the ring volume level 1 Press Menu Set 1 4 1 WES 2 Press A or v to select Low Med High or Off Press Menu Set 3 Press Stop Exit OR You can adjust the ring volume when your MFC is idle not being used In Fax mode 5 press X or lt to adjust the volume level Every time you press these keys the MFC will ring so you can hear the active setting as the LCD shows it The volume changes with each key press The new setting will stay until you change it again Setting the Beeper Volume You can change the beeper volume The default factory setting is Low When the beeper is on the MFC will beep when you press a key make a mistake or whenever you send or received fax 1 Press Menu Set 1 4 2 2 Press A or v to select your option A Low Med High or Off Press Menu Set 3 Press Stop Exit GETTING STARTED 2 6 Setting the Speaker Volume You can adjust the speaker volume 1 Pre

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